HP LaserJet 5P, LaserJet5MP Service Manual

ServiceSupplement
Back to Welcome
HP LaserJet 5P/5MP
Printer
(C3150A/C3155A)
@ Copyright Hewlett­Packard Company 1995
All Rights Reserved. Repro­duction, adaptation, or translation without prior written permission is pro­hibited, except as allowed under the copyright laws.
Publication number C3150-90002
First edition, May 1995 Printed in USA
Warranty
WARNING
Theinformation contained Electrical Shock Hasard inthisdocument is subject Toavoid electrical shock,
to change without notice. Hewlett-Packard makes
use ordysupplied power cords and connect only to
no warranty of any kind properly =ounded (S-hole) with regard to this mate- ‘all Outlets. rial, including, but not limited to, the implied warranties or merchant­ability and fitness for a particular purpose.
Hewlett-Packard shall not be liable for errors con­tained herein or for inciden­tal or consequential damaged in connection with the famishing, per­formance, or use of this ma­terial.
Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714
Conventions
This manual uses the following conventions:
Color is used to emphasize items which are important to the material under discussion.
The names of major printer parts and assemblies are Capitalized.
Bold is used for emphasis, particularly in situations where italic type would be confusing.
Italic type is used to indicate related documents or emphasis.
COMPUTERtype indicates text as seen on a computer monitor.
Notes contain important information set off from the text.
— —
Caution messages alert you to the possibility of damage to equipment or loss of data.
Warning messages alert you to the possibility of personal injury.
I
Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Product Information . . . . . . . . . . . . . . . . . . . . . . 3
Key Printer Locations and Parts. . . . . . . . . . . . . . . . 4
Model and Serial Numbers . . . . . . . . . . . . . . . ...5
Product Specifications . . . . . . . . . . . . . . . . . . . . 6
Documentation and Software . . . . . . . . . . . . . . . . 8
Documentation . . . . . . . . . . . . . . . . . . . . . . ...8
Software . . . . . . . . . . . . . . . . . . . . . . . . . ...9
New Product Features . . . . . . . . . . . . . . . . . . . . . 10
The HP LaserJet 5P/5MP Status Panel . . . . . . . . . . . 10
The GOand RESET Buttons . . . . . . . . . . . . . . . . . 10
The Status Lights . . . . . . . . . . . . . . . . . . . . . . . 11
Common LEDpatterns . . . . . . . . . . . . . . . . . . . . 12
Paper Movement Overview . . . . . . . . . . . . . . . . . . 16
Infrared Communication . . . . . . . . . . . . . . . . . . . 18
To Print Using the Infrared Port . . . . . . . . . . . . . . . 20
Troubleshooting IR Printing Problems . . . . . . . . . . . . 22
Interface Connections . . . . . . . . . . . . . . . . . . ...25
The Parallel Printer Interfaces . . . . . . . . . . . . . . . . 26
Resource Saving . . . . . . . . . . . . . . . . . . . . . ...27
I/O Buffering . . . . . . . . . . . . . . . . . . . . . . . ...28
Service Mode, PJLDefaults . . . . . . . . . . . . . . . . . 30
Test Pages and Resets . . . . . . . . . . . . . . . . . . ...32
Printing aSelf-Test Page . . . . . . . . . . . . . . . . . . . 33
Life Expectancy of Consumables . . . . . . . . . . . . . . 36
Removal andlt.eplacement . . . . . . . . . . . . . . . . . . 37
Overview . . . . . . ...’.... . ., . . . . . . . . . ...37
Required Tools . . . . . . . . . . . . . . . . . . . . . . ...38
Removing the Power Door.... . . . . . . . . . . . . . . . 39
Removing the I/O Cover . . . . . . . . . . . . . . . . . ...39
Removing the Left Side Cover. . . . . . . . . . . . . . . . . 40
Removing the Top Cover . . . . . . . . . . . . . .1.....41
Removing the Tray 1 Pickup Assembly . . . . . . . . . . . . 44
Removing the Formatter Board and Shield . . . . . . . . . 47
Removing the Fusing Assembly . . . . . . . . . . . . . . . . 50
Removing the DC Controller Assemblies . . . . . . . . . . . 51
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 55
Continuable Data Error Light Patterns . . . . . . . . . . . 56
Error 53-- Memory/SIMM Errors . . . . . . . . . . . . . . . 58
Fatal/Service Errors . . . . . . . . . . . . . . . . . . . ...60
Infrared Port Not Responding. . . . . . . . . . . . . . . . . 65
Using the Infrared Test Tool . . . . . . .’. . . . . . . . . . 66
Parts and Diagrams . . . . . . . . . . . . . . . . . . . . . . 68
Ordering Parts OrderingConsumables’I;IIIl IIIIJI:ll:II..69
,.68
.
Ill
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
iv
..
m..:
i
HP LaserJet5P’Printer ServiceSupplement
HP LaserJet 5P Printer Service Supplement
Overview
Overview
The HP LaserJet 5P and 5MP pfinters (HP Product Numbers C3150A and C3155A) have many service and repair processes in common with their predecessors, the HP LaserJet 4L/4ML and 4P/4MP printers. These processes are documented in the
Combined Service Manual for the HP LaserJet 4L14ML (C2003A /C2015A) HP LaserJet 4P14MP (C2006A /C2040A). The
purpose of this appendix is to provide supplemental service information that is unique to the HP LaserJet 5P and 5MP printers.
2
HP LaserJet 5P Printer Service Supplement Product Information
Product Information
Prinh?rFeatures
Features
Print Speed
Text & Graphite Resolution
~
Printer Lsnguages
HP LaserJet 5P
HP LsaerJet 5MP
Monthly Ueage (psgea)
Memory:
Trsy 1 Capacity
Trey 2 Cspacity
Output Trey capscity
Internal Typefaces
HP LaserJet 5P LsserJet 5MP
Standard interfaces
Power Control Power switch
NVRAM
Statua Panel 2 Buttons
Economode (toner saving) yes
Min. Paper Size 3 x 5 inch (using flat paper path) (76 x 127mm)
‘SIMM includes 1 MByte additional memory.
6 PPM
600 dpi; plus Resolution Enhancement Technology (REt)
Enhanced PCL 5 Postscript Level 2’
Enhanced PCL 5
up
to 12,000
2MByte on-board standard memoy
100
250
100
45 PCL
45 PCL, 35 PS
2 Parallel (B connector, C connector) 1 LocalTalk 1 SIR
Yes
5 LEDs
,
3
HP LaserJet 5P Printer Service Supplement Product Information
Key Printer Locations and Parts.
Q
9
9
Figure 1 Front View
1. Status Panel 5. Infrared Port and Status Light
2. Top Output Tray 6. Removable Side Panel 3, Tray 1- Multi Purpose Tray
4. Tray 2- 250-sheet Paper Cassette
7. Interface Cable Door
o e
A
o
Q
A
0
Q
Q Q
Figure 2
1. Top Cover Release Button
2, Rear Output Tray
4
Rear View
3. Serial Number Label
4. Power Cable Door
5. On/Off Button
HP LaserJet 5P Printer Service Supplement Product Information
Model and Serial Numbers
The model number and serial numbers labels located on the rear of the printer. The model number is alphanumeric, such as C3 150A for the HP LaserJet 5P ~ri nter and C3 155A for the HP LaserJet 5MP printer.
The serial number contains information about the Country of Origin, the Revision Level, the Production Code, and production number of the printer.
The rear labels also contain power rating and regulatory
information as shown in Figure 3.
.,- —... ——
Illltillllllllnlllnlllnlllll
LI 0434A
==~~’&5FZ7Ej
-.. -!,—.’
FCWER Rmltm
W-.O
Md1986
are listed on identification
Figure 3
L.
,
%mpk? Mcx-kl and serial Numk)w Labels
5
HP LaserJet 5P Printer Service Supplement Product Specifications
Product Specifications
Dimensions
Width
Depth Height 7.92 in. (201.1 mm)
Weight
1-
39.5 inches/1 000 mm
15.79 in. (401 mm)
17.38 in. (441 .7mm)
15,4 Ibs. (7 kg)
I
.
.. . .. .
Figure 4.
6
..
Location $pace Requirements
HP LaserJet 5P Printer Service Supplement
Product S~ecifications
Electrical S~ecifications
Power Requirements 100/120V (+/- 10%) 50/60Hz (+/- 2Hz) 220/240V (+/- 10%)50 Hz (+/- 2Hz)
Power Consumption (typical for HP Duing printing -165 W (average) LaserJet 5P and HP LaserJet 5MP)
127 Volts NOM
During standby - 5W (instant power
I
Duing printing -165 W (average)
During standby - 5W (instant power
7iiiiEEE3
Minimum recommended circuit 4 Amps capacity
Environmental S~ecifications
I
Temperature 59” (printer and toner cartridge)
I Relative humidity
Item
I
110%,080%
Operating Printing
tO 89° F (15” to 32.5° C)
1.8 Amps
Storage/Standby
to 104° F (-20” tO 4(1” C)
-4°
Ilo%to,o%
I
I I
AC.CSLMCEmissions (Per 1S0 9:296)
*In this mode, the printer is essentially quiet.
7
HP LaserJet 5P Printer Service Supplement Documentation and SoMware
Documentation and Software
Documentation
You can order the documents listed below. There is a charge for
some documents.
Table 1. Related Documentation
I
The PCUPJL Technical Reference Package contains the following 5961-0601 documents*
PCL5 Printer Language Technical Reference Manual.
Explains the PCL 5 printer language for experienced users and
programmers.
Printer Job Language Technical Reference Manual. Explains HP’s Printer Job Language (PJL) for experienced users
and programmers.
PCUPJL Technical Quick Reference Guide. PCL Comparison Guide.
Describes the different implementation of commands and
extensions across the printer family supporting PJL and PCL 5.
HP LaserJet 5P/5MP Printer User’s Manual HP LaserJet 5MP Macintosh Notes* (included with HPLaserJet
5MP Printer and optional Adobe PostScript Level 2 SIMM)
HP LaserJet Printer Family Paper Specification Guide*
* This item must be ordered through HP Parts Direct Ordering, (800) 227-
8164. Outside the U.S., see the ordering information in “Parts and Diagrams” later in this chapter.
Title I Part Number
C3150-90901 C3155-90901
5002-1801
8
HP LaserJet 5P Printer Service Supplement
Documentation and Software
Software
The following software driver diskettes are shipped with the C3150A HP LaserJet 5P printer:
The HP LaserJet 5P DOS Utilities and DOS Printer Drivers diskette. The DOS utilities include a Status Monitor and Remote Control Panel. The DOS printer drivers include WordPerfect (versions 5.1, 5.1+, and 6.0) and Lotus 1-2.3 (versions 2.3,2 .4,3.1 and 3.4).
The HP LaserJet Printing Svstem for Microsoft Windows 3.1 and 3.11 contains the PCfi d“tivers ‘and the HP FontSmart utility for font management.
The following software driver diskettes are shipped with the C3155A HP LaserJet 5MP printer:
~ The HP LaserJet 5MP Printer Software for Macintosh. SUppOrtS
System 6.07 to 7.5.
~ The PostScript Printer Software for Windows 3.1 and 3..11
includes the PostScript drivers and the H-P FontSmart utility for font management.
HP LaserJet 5P Printer Service Supplement New Product Features
New Product Features
The HP LaserJet 5P/5MP Status Panel
This HP LaserJet printer has been designed to be controlled mainly by software. However, some simple functions are also
available from the status panel. You also receive status
information about the operation of the IrDA-compatible infrared
(IR) port from the status light just above the port (for more
information, see “To Print Using the Infrared Port,” later in this
appendix).
Figure 5
1. RESET button
2. ERROR status light 6. READY status light
3. TRAY 1 status light 4, TRAY 2 status light
The Status Panel consists of two buttons you use to complete certain tasks and five status lights that indicate the status of the printer (see Figure 5).
Status Panel Buttons and Lights
5. DATA status light
7. GO button
8. IR port status light
The GO and RESET Buttons
The printer has two buttons: GO and RESET.
10
HP LaserJet 5P Printer Service Supplement New I’roduct Features
Pressing the GO button
~ Tells the printer to resume printing.
~ Prints a demo page. The printer must be in Ready Mode (the
green Ready light on steady).
Q Prints a self-test page when pressed simultaneously with the
RESET button. The printer must be in Ready Mode (the green Ready light on steady).
Pressing the RESET button:
o Clears incomplete print jobs from the printer’s memory.
0 clears errors.
Q Removes all temporary fonts and macros. Q Returns all printer settings to the default values that you
selected.
The Status Lights
There are five Status Panel lights on the printer:
~ ERROR @ TRAY 1
Q TRAY 2
~ DATA ~ READY
These lights indicate the current status of the printer by displaying an amber or a green hue and flashing individually or sequentially as a group (cascading).
The status light above the IR port indicates tlhe current status of the IR port by displaying a green hue. This status light comes on only when the IR port is being used—the Status Panel lights operate the same for the IR port as they do for any other port on the printer.
ERROR (amber)
Indicates an error condition, such as a paper jam, missing l;oner
cartridge, or the printer’s top cover is open.
11
HP LaserJet 5P Printer Service Supplement
New Product Features
TRAY 1 (amber)
Tray 1 (the MP tray) is empty. Add paper to Tray 1. When the Tray 1 light is flashing, the printer is waiting for paper to be manually fed into Tray 1. Once you have inserted the paper, you must press the GO button to feed the paper.
TRAY
Tray 2 (the Paper Cassette) is empty. Add paper to Tray 2.
DATA (green)
When the Data light is on, the printer is printing. When the Ready light and the Data light are both on, the printer still has unprinted data in its memory. Either press GO to print the remaining data, or press RESET to clear the data from the printer’s memory.
READY (green)
The printer is in Ready Mode when the Ready light is on. If the light is flashing, the printer is currently receiving data or in the
process of printing.
IR Port Status Light (green)
If this light is on, it indicates that an infrared (IR) connection has
been established.
2 (amber)
Common LED patterns
The chart following shows the light patterns for normal HP LaserJet 5P/5MP printer states.
12
HP LaserJet 5P Printer Service Supplement
New lProduct Features
Light Pattern
Description
The printer is in Ready Mode and is ready to
print. Press the GO button to print a demo
$rYD
Qn
page. Press the GO and RESET buttons to print a self-test page.
~= fln u-
;
The printer has received data. If the Fleady light is flashing, the printer is processing the
~. Qn
@a lqm v-
1
data–wait for the next page to be printed. If the Data light and the Ready light are both on for an extended period of time (the Ready light does not begin to flash), press the G(I button to print the next page. A document or page may take a long time to print if, for example, the document or page contains complex text or graphics.
The printer is warming up or resetting after you have pressed the RESET button. The lights on
~n Qn
~m
the Status Panel “cascade” (each light turns on and off sequentially) until the printer is ready to print.
fl!?a 0-
1
Tray 1 (the MP Tray) is empty. Add paper to
the tray. If the Tray 1 light is flashing, the
g+. Q. BD
printer is waiting for paper to be marwally fed into Tray 1. Once you have inserted the paper, you must press the GO button to feed the paper.
an Un
1
13
HP LaserJet 5P Printer Service Supplement New Product Features
Light Pattern Description
$j?=U ~n
Qm QO
on
I
*. Qa ~n Qm Un
I
Tray 2 (the Paper Cassette) is empty. Add paper to the tray.
A data error has occurred. Press the GO
button to continue printing (some data maybe lost). For more information, see “Data Error Light Patterns,” later in this appendix.
A SIMM error has occurred. Make sure your SIMM is installed correctly. Replace the SIMM
*R. Q-n ~nm
Qnn
that caused the error. Or press the GO button on the printer to continue without configuring the SIMM that caused the error. If the SIMM has more than one bank of memory, the good banks will be automatically configured.
000
1
A recoverable error has occurred, such as a paper jam, the top cover is open, or the toner
*.
cartridge is missing.
Qn Qn Qn
Vn
:
HP LaserJet 5P Printer Service Supplement New Product Features
Light Pattern Description
A fatal error has occurred. Turn the printer off and then back on, If the same light pattern reappears, turn the printer off again al~d leave it off for about 10 minutes, then turn it back on. If the same light pattern reappears. refer to the discussion of Fatal Errors in “Troubleshooting.”
:<:~~;<,,,,,/
@@
El
When the IR port status light is on, a
connection has been established, If you are printing to the IR port and the status light does not come on, make sure the printer is in Ready Mode and that the IF{port you are printing from is within range of operation and is kDA-
compliant. If you continue to have trouble
printing, refer to the ‘Infrared Port Not Responding” table, later in this section.
15
HP LaserJet 5P Printer Service Supplement New Product Features
Paper Movement Overview
The paper feed system picks print media automatically from the paper cassette or accepts it from the manual feed slot and delivers it to the image formation system at precisely the right time. The system then feeds the media to the fusing station, and delivers the finished product to the output position, either the face-down output tray on top of the printer, or through the face-up delivery slot at the rear of the printer. The output path is user-selectable by opening the rear output tray.
Figure 6 shows the possible paper paths and locations of the various solenoids, photosensors and rollers.
16
HP LaserJet 5P Printer Service Supplement New Product Features
DC Controller PCA
I
Fkwc! 6
Psi PS2 PS3 PS4 PS5
Paper Cassette
___ . .’
HP LaserJet 5P Printer Paper F%M
Input Paper Sensor Input Paper !3ensor (PSI) Positions: Tray 2 Paper Out Sensor Exit Paper Sensor Winding Paper Sensor Tray 1 Paper Out Sensor
A = Manual Feed Sense Pcsition B = Registration Sense Position
C = TOP Sense Position SLI Tray 2 Solenoid SL2 Tray 1 Solenoid
17
HP LaserJet 5P Printer Service Supplement New Product Features
Infkared Communication
The HP LaserJet 5P and 5MP printers are equipped with an
Infrared Datalink Association (IrDA) compliant port. The IrDA specification allows “wireless” transmission of print data between
a wide variety of hosts (primary) and peripheral (secondary) devices. A primary device -- such as a PC or laptop computer -- is capable of reading and writing data to another primary device or writing to a secondary device, such as a printer. Secondary devices
are read-only; they cannot initiate its own communication, and can only respond to a host command when properly addressed.
The IrDA protocol uses a transceiver chip in both devices to send and receive data packets. The packets are checked for validity, and a response is sent by the secondary device indicating whether the packets were complete or in error.
The IrDA protocol is contained in three layers:
The physical electronics are the hardware elements in each device for sending and receiving the data.
The Link Access Protocol (LAP) layer controls the physical layer, packetizes/unpacketizes data, and sets transmission rates.
The Link Mana~ement Protocol (LMP) laver routes data to and from the host o~erating system (DOSfii~dows).
The data flow is shown in Figure 7.
The LAY and LMP layers can reside in either firmware, software, or a combination of both. There are different LAP and LMP protocols for primary and secondary devices.
The HP LaserJet 5P printer has the complete secondary protocol, and any host trying to communicate via the infrared (IR) port must have the complete primary protocol installed. The prirmwy protocol
software is the responsibility of the host supplier. It is not provided by Hewlett-Packard Company with the printer.
IrDA communications can be obtained either via an internal IR port or an external IR accessory. Several manufacturers offer complete accessory upgrades for both host and peripheral devices.
18
HP LaserJet 5P Printer Service Supplement New Product Features
Application
GDI
Pir DVR
IRLMP
IRLAP
IR Physical
El
DDI
ASCII Data
Windows System
Standard endows U Ptinter Driver (SWI
IR Redirector (Software)
IR Driver Packetizes Data (SW or FW)
Protocol Sencwzer IR Chip
-%,
.
$ffji?y,
Formatter
1/0 Buffer
IRLMP
IR!AP
IR Physics
s
Q
Transmiitel
d
sec~e:crg
ASCII to Raster Data
ASCII Dot> Buffer
UnFack$ Data
Checks Packets
Protocol De$erla!!zer IR Chip
Figure 7’, lRDab Flow.
System Requirements
0 ~ar~ware
. Both the primary and secondary devices must be equipped with
an IrDA-compliant IR component. Older, non-lrDA­compliant devices may not be compatible with the HP LaserJet 5P/MP printers.
~ Software
The primary device must be loaded during boot-up with software
provided by the manufacturer for infrared operation.
. The primary device must be properly configured with an infrared
COM port, IRQ level, and base address value.
The infrared port must be installed and selected in the Printers
section of the Windows Control Panel.
19
HP LaserJet 5P Printer Service Supplement New Product Features
To Print Using the Infrared Port
The infrared (IR) port on your HP LaserJet 5P or 5MP printer is located on the lower front left corner of the printer (Figure 8). This port is compliant with the specifications de~ermined by the infrared Data Association (IrDA). Just above the port is a status light that indicates when the port is activated. To use the IR port, you need to use a portable device that also includes an IrDA-compliant IR port and be within the range of operation (see Figure 9).
Figure 8
The IR port is compatible with a wide variety of IrDA-cornpliant portable devices; however, the method for printing will vary depending on the type of device and the operating system in use. Refer to the instruction manual for your portable equipment for specific instructions on printing from that device.
The IR port works by receiving data similarly to a serial port, however, without a cable and operates at speeds of up to 115 k bits per second. When the IR connection is established, the status light comes on. If the connection is broken or when the print j ob is complete, the status light goes off,
1. Make sure the printer is in Ready Mode (the Ready light is on).
2. Align your laptop computer (or other portable equipment) that is equipped with an IrDA-compliant IR port within 3 feet
20
lrDA Port Location
HP LaserJet 5P Printer Service Supplement
New I’mduci Features
(1 m) of the IR port on the printer and at an angle of *1 5
degrees to ensure printing (Figure 9).
Send the print job. The status light above the IR port turns on
3.
(printing a complex document or using a software print spooler on your PC may delay the time it takes for the IR status light to turn on). If the status light does not turn on, realign the port on your portable equipment with the port on the printer, resend the print job and stay within the range of operation during printing.
If you have to move the device, for example, to add paper, make
4.
sure you stay within the range of operation to maintain the connection. If the connection is interrupted before your print
job is complete, the IR port status light will turn off. You have
from 3 to 40 seconds (depending on the host implementation) to correct the interruption and continue the job. In this case, the IR port status light turns back on.
5.
The connection can be permanently broken (interruptec[ for more than 3 to 40 seconds) if the “sendin< IR port is moved out of the range of operation or if anything passes between the two ports to b~ock the transmission, such &-a hand or piece of paper, or even direct sunlight. In this case, the job needs to be reprinted.
21
HP LaserJet 5P Printer Service Supplement New Product Features
If you still have problems printing, make sure you are using an IrDA-compliant device and proper software and have selected the proper port for printing. See “Infrared Port Not Responding” on page 65.
Note
The IrDA standard for infrared communications represents an emerging technology, Older non-IrDA-compliant portable devices may not be compatible with your HP LaserJet 5P/5MP printer. If you continue to have problems printing using the IR port, contact the manufacturer or dealer where you purchased your portable device to verifj compatibility with the IrDA standard, and follow the troubleshooting procedure immediately following.
Troubleshooting IR Printing Problems
IR printing problems maybe caused by any of the several system components or by lack of proper conf@u-ation. The following checklist will help determine the source of the problem.
Verify the user is operating the printer and PC as described in
6.
the User’s Manual: less than one meter between devices, and
not more than *15 degrees from direct center.
Verify the host PC or laptop and the printer are IrDA-compliant
7.
and have the necessary hardware components for IR
communication.
Verify the IR software has been loaded on the primary device.
8.
(This is system software and should be available from the PC manufacturer. )
Verify the host PC or laptop is properly configured. Check the
9.
port assignment, the IRQ level, and the base address value. Check both the DOS AUTOEXEC.BAT and CONFIG.SYS files, and the Windows system configuration.
22
HP LaserJet 5P Printer Service Supplement New Product Features
If all these elements are properly installed and configured, use the IR test tool to test the IrDA protocol transmission and device operation. This tool for troubleshooting IR communication problems, shown in Figure 10, has been developed by Genoa
Technology, Inc., in cooperation with Hewlett-Packard. The part
number is 5062-4661 and can be ordered through HP Parts Direct Ordering.
The IR test tool can be used with any IrDA-compliant primary or
secondary device, regardless of manufacturer.
(R Diodes
1
Test cOtItIeCt P&3SS
‘&ooo
I
0
Per+:&l Computer
Test
Test Modes
PCL Printer PostScript Printer Energy Detect
Test Frame
Figure :10 Wrarc!xi Tt?st ‘TCml
To test the peripheral device:
1. Put the HP LaserJet 5P in Ready Mode.
2. Press the “Peripheral Test” button on the test tool. The LEDs on the test tool will sequence.
23
HP LaserJet 5P Printer Service Supplement New Product Features
If the “PASS” LED lights, the test was successful, indicating that communication with the printer’s IR port is functioning nor&ally. On HP LaserJet printers, a self-test page will be initiated by the test.
If the “TEST’ LED goes out and the “PASS” LED fails to light, the printer’s IR port is not functioning correctl~ check the operator’s
instructions included with the IR test tool.
To test the host computer
1. Place the test tool on a table in front of the PC’s IR port
2. Press the “Computer Test” button. The test tool will sequence
the LEDs.
If the “PASS” LED light, the test was successful, indicating that communication with the printer’s IR port is functioning normally,
If the “TEST’ LED goes out and the “PASS” LED fails to light, the host’s IR port is not functioning correctly.
@
24
HP LaserJet 5P Printer Service Supplement New Product Features
Interface Connections
Your HP LaserJet 5P or 5MP printer supports the following interfaces (see Figure 11):
@ ho IEEE.128&omp]iant parallel ports at the back of the
printer—one large B-type and one small C-type.
@ One LocalTalk port at the back of the printer.
o One IrDA-compliant infrared
~~~gi~J~~ ~p/~~~p ~~i[~~~f ~~@ff~f-~ ~~~~~~~~~n~
~jg~~[;~j
~p
port at the front of the prirlter.
1. LocalTalk cable and connectors,
2. IEEE-1284 parallel cable and large (B-type) printer connector.
3. IEEE-1284 parallel cable and small (C-type) printer connector. (The cable will be stamped as IEEE-I 284 compatible.
4. Host PC connector (A-type) (in the future C-type connectors may also be
available on host PCs).
eaufrc)n
Make sure that all power and interface cables on your printer and host computer are properly grounded and in compliance with local electrical codes.
25
HP LaserJet 5P Printer Service Supplement
New Product Features
The Parallel Printer Interfaces
These interfaces are compliant with IEEE-1284 specifications for “Compatibility Mode” and “Nibble Mode” or “HP Bi-tronics”. To use advanced interface functions, such as hi-directional communication, the parallel port on your host PC must also be IEEE-1284 “Nibble Mode” compatible.
The small “C” connector offers IEEE-1284 II (level 2) electrical interfacing, i.e. support for cables up to 10 meter length. The large
“B” connector supports standard cable lengths up to 3 meters.
The parallel interfaces can operate at speeds of up to 2 MBytes per
second. Use a high-quality, shielded IEEE-1284 compliant parallel interface cable to insure best performance and support of advanced interface functions such as hi-directional communication. Compliant cables are marked with “IEEE-1284” on the cable.
Applications such as the Remote Control Panel, Status Monitor, or the Status Window use the printer’s parallel interface to send status information back to the computer (hi-directional communication). This requires a direct connection from the computer to the printer via a local parallel port (for example, LPT1:, LPT2:). These applications may not work through a network or a switching device.
Connecting to Networks and Switchboxes
Most devices connected between the printer and the host computer prevent the printer from sending data back to the computer. Therefore, the Remote Control Panel, Status Monitor, and Status
Window may not work with networks, most hardware print
spoolers, some software print spoolers, and some switchboxes.
Newer sharing devices are available that fully support status feedback. Check with your supplier on support for hi-directional communication.
a
Automatic I/O Switching
The printer automatically switches between all interfaces (parallel, infrared, and LocalTalk) when multiple users share the printer.
26
a
HP LaserJet 5P Printer Service Supplement New Product Features
Resource Saving
Resource Saving gives the printer the ability to save certain
entities such as permanent soft fonts, macros, symbol sets and user-defined graphics patterns when the printer changes personalities, resolutions or page protect modes. For example, if a user switches the printer from PCL mode to PostScript mode, all PCL soft fonts and macros are lost.
With resource saving, the HP LaserJet 5P/5MlP printer can retain these in memory. When the user switches back to PCL from PostScript all of the PCL entities would still be resident in the HP LaserJet 5P/5MP printer. Resource Saving can be changed via software, but can only be accessed when the printer has the PostScript language installed and a minimum memory configuration of 7 MB.
Resource Saving can be set via software for one of three mocles,
AUTO (default), ON, and OFF. Auto configuration sets the
Resource Saving for PCL and Postscript to a minimum value (400 KBytes) for each personality. Setting Resource Saving to ON allows the user to determine how much printer memory will be
used for Resource Saving for the PCL personality and the Postscript personality. The memory can be allocated in 100 KBytes increments. For example, if the user sets the Resource Saving memory size to 200 KBytes, a total of 400 KBytes of memory will be assigned to Resource Saving. 200 KBytes of memory will be used for Postscript Resource Saving and 200 KBytes of mern.ory will be used for PCL Resource Saving. Turning Resource Sating OFF disables the Resource Saving fbnction and no memory is allocated to Resource Saving.
27
HP LaserJet 5P Printer Service Supplement New Product Features
I/O Buffering
I/O buffering allows the user to allocate printer memory to hold the job while it prints, freeing up the host system sooner, like a print spooler. The standard printer has approximately 10 KBytes
of memory allocated to I/O buffering and an additional 100 IIBytes of memory is assigned to I/O buffering for each MBytes of memory
added to the printer.
If the printer has a minimum of 6 MBytes of memory installed, the
I/O buffer size can also be adjusted via software. Three settings exist for the 170 buffer; AUTO (default), ON, and OFF. AUTO sets the printer’s 1/0 buffer to a minimum value that is determined by the total amount of memory that is resident in the printer. Setting I/O buffering to ON allows the user to set the 1/0 buffer size Setting the I/O buffering to OFF disables )70 buffering.
Note
When you change the I/O buffer setting all downloaded resources are deleted.
28
HP LaserJet 5P Printer Service Supplement
New Product Features
THIS PAGE INTENTIONALLY LEFT BLANK
29
HP LaserJet 5P Printer Service Supplement Service Mode, PJL Defaults
Service Mode, PJL Defaults
The Service Mode should be used only by authorized service personnel. While in Service Mode, you can:
Print a Service Mode Self Test.
Verify and set the Page Count (the page count also is displayed
on the standard self test).
Set the Cold Reset Default. (This sets the factory default paper size to either Letter or A4).
Set the Demo Page=True/False. Used to remove the Demo Page
option from the self test menu.
Set the Diagnostic Functions ON or OFF (for software developers ;se only).
Since the HP LaserJet 5P/5MP printer does not have a front control panel, Service Mode and many configuration tasks are accessible only through software (PJL commands).
The following example shows how to use PJL commands to enter Service Mode and perform various Service Mode configuration tasks.
Note
Detailed explanations of PJL commands and their functions can be found in the Printer Job Larwuage Technical Reference Manual
(HP part number 5961-0704~ -
30
Text is CASE-sensitive in PJL; enter exactly as
shown. The ECsymbol stands for the ASCII escape character (ESC or /027). When the PJL code is entered, print the data file (or use the
DOS COPY command to copy it to the printer).
HP LaserJet 5P Printer Service Supplement Service Mode, PJL Defaults
CkwmK9n PJL commands
@PJL SET SERVICEMODE=HPBOISEID Enter Service Mode
~=xp’anation
@PJL SET PAGES=O @PJL SET CRPAPER=LETTER @PJL SET SKIPDEMO=FALSE @PJL SET DIAGNOSTICS=OFF @PJL SET SERVICEMODE=EXIT @PJL DEFAULT PAPER= LETTER @PJL RESET Ec%-1 2345X
ECZ
ECE
Set page count [= xxxxx] Sets cold reset page size [= Letter/A4] Skips demo/PCL type page [= true/false] Sets diagnostics [= OFF/ON] (fol’ ISV use) Exits Service Mode Selects user paper size default Performs PJL reset Exits PJL mode Prints Self-Test page Resets the printer.
Other PJL Command examples: @PJL INITIALIZE @PJL SET ECONOMODE=ON @PJL SET PAGEPROTECT=LEGAL
SET MANUALFEED=ON
@PJL
@PJL SET LANG= FRENCH,
1 Do not confuse this command with @PJL ENTER LANGUAGE, which sets the printer language to PCL or PostScript.
Sets user environment to factory defaults. Sets Economode Sets the memory size for page protection
to LEGAL paper size. Sets manual feed mode. Sets the default display languagel
31
HP LaserJet 5P Printer Service Supplement
Service Mode, PJL Defaults
Test Pages and Resets
Test pages, resets, and NVRAM
by using the GO and RESET buttons on the HP LaserJet 5P/5MP
printer status panel. Table 2 shows how to perform these tests and
diagnostic functions.
Table 2. Button Functions
initialization can all be performed
FUNCTION
Self Test
Continuous Self Test
Reset (all 1/0)
Continue
r
F
Cold Reset
I
NVRAM Initialization
Service Error Codes
ACTION
Press GO and RESET buttons Prints a Self Test page. simultaneously.
Hold GO button more than 20 seconds after powering on pages. Press the button to stop
pinter printing.
Press RESET button.
(Waiting for paper, or
continuable error.) Press the GO
Press the GO button,
Hold RESET button less than 20 seconds after turning power on.
Hold RESET button more than 20 seconds after turning power configuration information from on.
Press GO and RESET buttons
to display additional code.
I
Prints continuous self test
Clears ail data from memory, including unprinted data, downloaded fonts and macros.
Allows the printer to recover and continue printing the job.
lPrint remaining data imprinter
Clears all data from memory, including unprinted data, downloaded fonts and macros. Resets printer to factory default
Clears all 1/0 and print
NVRAM.
See “Troubleshooting” to determine the problem and
Isolution.
RESULT
32
HP LaserJet 5P Printer Service Supplement Service Mode, PJL Defaults
Printing a Self-Test Page
You can print a self-test page to get information about your printe~s current settings, options, and print quality. You can use this page to troubleshoot print quality problems and to view current print density and Resolution Enhancement settings so you can adjust them.
You can also print the demo, or demonstration, page to quickly check that the printer is operational.
To print a self-test page:
Simultaneously press the GO and RESET buttons on the printer’s Status Panel while the printer is in Ready
Or using the HP LaserJet PCL Windows Printer Driver, unc[er “Device Option”, select the “Configure Printer” button and choose “PCL Self-Test Page”.
Or using the Remote Control Panel (in DOS], under “Options” select “Print Test Page” and choose “PCL Self-Test Page”.
Mod[e.
Figure 12 shows a sample self-test page. Numbers in the sample self-test page match numbers in the Key to Figure 12, which follows the illustration. The appearance of the self-test page vanes
depending on the options currently installed in your printer.
Note
The factory default for the self-test page is English. A PJL command is required to change the self-test language to appear in a language other than English. Refer to the discussion of PJL commands on page 31
33
HP LaserJet 5P Printer Service Supplement
Service Mode, PJL Defaults
Gb[
T!%
I ‘“-----”
Figure 12. HP LaserJet 5P Self-Test Page
34
HP LaserJet 5P Printer Service Supplement
Servir;e Mode, PJL Defaults
Keyto Figure12.self-l-w Page
Item I Explanation
1
Printer Options: Ustspfinter options youcanadjust using yourptinter soMare(see Appenclix F, “Software Procedures”).
2
3
4
5
6
7
8
+-
11
12
Test Pages: Shows testpages youcanptint fromyourprinter,
PCLMemory information: Shows thetotal amount ofinstalled memoW. Alsoindcates theamountof available memory for PGL
LocalTalk Name/Node ID/Network Number: lfyourptinter isconnected toa LocalTalk nefwork, shows the network name, node ID for your ptinter, and the network number.
1
Formatter Number: Shows setialnumber ofinternal e[ectronlcsboard,
RAMsize: Shows total installed printer memory,
Page Count: Shows number ofpagesthe printer hasprinted.
Ffrmware Datecode: Eight-dgit date (YYYYMMDD) of formatter fimjware.
Resolution Enhancementi When resolution issetto 600dpi, the Rf?solution Enhancement t,?chnology (REt) block appears here. The REt block illustrates current resolution enhancement (see “Hne-Tuning Print
Quaky,” in Chapter 2, “Printing”). l/O Buffering and Resource Saving: information about thecurrent configuration appears here.lfthe
ptinter does not have enough memory installed to enable l/O Buffeting or Resource Saving, the amount of addtional memory needed appears here,
Print Pattern: Illustrates print density andquality
Insfailed Peraonafities: Shows which printer languages (personalities) are installed.
applications.
35
HP LaserJet 5P Printer Service Supplement Life Expectancy of Consumables
Life Expectancy of Consumables
Always inspect the components listed in the following table for
wear when servicing the printer. Replace these components as
needed, based on printer failures or wear, not strictly on usage.
Table 3.
DESCRIPTION
Toner Cartridge C3903A 1 40001 When print becomes faint,
1.
Tray 1Pickup Roller RG5-2205-OOOCN 1
2.
s. Tray 2 Pickup Roller RBI-6332-OOOCN 1 100,000 Look for glazing end
4., swara~onPad
s. Transfer Charging Roller RF5-I 287-OOOCN
Fuser Assembly RG5-I 700-OOOCN
6.
(115 V, 50/60 Hz) Fuser Assembly
(220 V, 50 Hz)
7- Exhaust Fan
‘The estimated Toner Cartridge life is based on A4 or letter eize prints with an average of 570toner coverage, and with the density setting at 3.
Life Expectancy of Consumables
PART NO.
RF5.0343-OOOCN
RG5-1701-OOOCN
801-OOOCN
RG5-I
QTY EST. LIFE
(pages)
100,000
1 100,000 Look for glazing and
1
100,000 May affecl print quality
1 100,000 May affect print quality
1
100,000
25,000 hrs.
1
REMARKS
shake cartridge to diatributa remaining toner.
Replace roller and separation pad together.
cracks.
groovas. Replace together with Pickup Roller.
and/or paper jams
and/or paper jams. Look for marks on rollers.
36
HP LaserJet 5P Printer Service Supplement Removal and Replacement
Removal and Replacement
Overview
The removal and replacement procedures for many HP LaserJet
5P printer Field Replaceable Units (FRUS) are identical to the HP LaserJet 4L and 4P printers. This section describes only those
differences unique to the HP LaserJet 5P for removing:
Power Door 1/0 Cover Left Side Cover Top Cover Tray 1 Pickup Assembly Formatter Board Assembly Fuser Assembly DC Controller Assembly
WARNING!
Unplug the power cord from the power outlet before attempting to service the printer. If this warning is not followed, severe injury may result.
CAUTION
Never operate or service the printer with the protective cover removed from the Laser/Scanner Assembly. The reflected beam, although invisible, can darnage your eyes.
The printer contains parts that are electrostatic discharge (ESD) sensitive. Always service printers at an ESD protected workstation.
To install a self-tapping screw, first turn it counter-clockwise to align it with the existing thread pattern, then carefully turn clockwise to tighten. Do not over-tighten. If a self-tapping screw-hole becomes stripped, repair of the screw-hole or replacement of the affected assembly is required.
37
HP LaserJet 5P Printer Service Supplement Removal and Replacement
Note
Always remove the toner cartridge and the paper cassette from the printer before removing or replacing printer parts.
Required Tools
Refer to page 6-3 of the Combined Service Manual.
A TORX T-10 head screwdriver is needed to remove the formatter shield.
38
HP LaserJet 5P Printer Service Supplement
Removal and Replacement
Removing the Power Door
The Power Door is located on the right rear of the printer.
1. Ensure the power to the printer is turned OFF.
2. Grasp the power door by the finger slot directly above the power cord, and swing the rear of the door out and forward. The door easily tilts and lifts out.
3. Unplug the power cord from the printer power socket.
Removing the 1/0 Cover
The 170 Cover is located to the left rear of the printer.
1. Locate the two release tabs shown in Figure 13. Press the tabs
39
HP LaserJet 5P Printer Service Supplement
Removal and Replacement
Removing the Left Side Cover
Disconnect all I/O cables.
1.
2.
Press the Top Cover Release button on the right side of the
printer, and open the top cover.
Press the removable side panel release latch shown in
3.
Figure 14.
4.
Slide the cover forward and pull straight away from the side of
40
HP LaserJet 5P Printer Service Supplement Removal and Replacement
Removing the Top Cover
1. Remove the toner cartridge and paper cassette if they have not
/
Figure 15
3.
Grasp the lower left front corner of the top cover, and lift it
forward and up.
4.
Grasp the lower portion of the right front cover, and pull forward and up.
5.
At the rear of the printer, lower the face-up output tray.
Removing the Top Cover Screws
:.-.:>~,:
41
HP LaserJet 5P Printer Service Supplement Removal and Replacement
Lift the rear of the printer slightly. Grasp the lower right back
6. corner. With your thumbs, flex the plastic toward you, up, and out. Figure 16 shows this process for the rear right corner. Repeat the process for the left rear corner.
Note
Figure 16 Releasing the Back Corner of the Top Cover.
7. Lift the printer cover straight up.
Note the position of the tabs and the catches
carefully. This step may require considerable twisting and flexing of the plastic in order to free the release tabs.
42
HP LaserJet 5P Printer Service Supplement Removal and Replacement
When reseating the top cover onto the p:rinter frame, ensure the black paper-out flag in front of Tray 1 is seated in the groove of the Tray 1 lift plate. If not in the groove, it can easily break when the cover is forced into place. Refer to Figure 17
43
HP LaserJet 5P Printer Service Supplement
Removal and Replacement
Removing the Tray 1 Pickup Assembly
1. Remove Tray 1 by opening the tray at a 45° angle and pulling
up on the tray (Figure 18).
Figure 18
2.
Urmhw the two cables (Callout 2 in Fi~re 19) by grasping the
Removing Tray 1.
cables ‘where they attach to the plug a-ridpulling straight back.
Route the cables through the right side of the printer chassis
3.
and bring them to the front.
4.
Remove the 5 screws (callout 1 in Figure 19) from the front of the pickup assembly. (TWOscrews are adjacent in the lower left
corner.)
44
HP LaserJet 5P Printer Service Supplement Removal and Redacement
Figure 19
!5.
Press the two release tabs on either side o:fthe pickup assembly
Tray 1 Pickup Assembly Locations,
(callout 3 in Figure 19) and pull the assembly away from the printer. (The left side release tab is partially hidden
hom view.
Pressing in on both sides will release the tabs.)
6.
Pull the pickup assembly straight out from the back of the printer.
To remove the roller from the pickup assembly, grasp the tabs
7.
on the right end of the roller and slide it to th~ ‘~ght’(shown in Figure 20).
45
HP LaserJet 5P Printer Service Supplement
Removal and Replacement
Figure 20
Replacement
Note
46
Replacing the Pickup Roller
When replacing the pickup assembly roller, hold the shaft from the left side so that the pickup roller shaft and gears will remain in place.
HP LaserJet 5P Printer Service Supplement Removal and Replacement
Removing the Formatter Board and Shield
1. Remove any installed SIMMS.
Nott?
Figure 21 TORX Screw Locations.
There are two TORX screws holding the 1/0 connector in ~osition (Callout 1 in Figure 21). These are th~ only two TORX screws-in the HP LaserJet 5P printer. Note also the location of the test print button hole (Callout 2) on the side of the formatter board cover.
.—
47
HP LaserJet 5P Printer Service Supplement Removal and Replacement
Figure 22 Removing the formatter screws.
2.
Remove the (7) screws shown in Figure 22.
3.
Pull the formatter board straight from the side of the chassis. (There will be a slight resistance from the DC Controller interconnect. )
4.
Pull the DC controller interconnect out (Figure 23).
5.
To separate the formatter PCA from its shield, remove the two screws (refer to callout 1 in Figure 21).
48
HP LaserJet 5P Printer Service Supplement
Removal and Replacement
Figure 23 Removing Me DC Contrcdler Interconnect.
NO16?
RETAIN THE DC CONTROLLER INTERCONNECT when replacing the DC Controller Board. The replacement board part number does not include this interconnect.
49
HP LaserJet 5P Printer Service Supplement Removal and Replacement
Removing the Fusing Assembly
1. Remove the top cover assemblies.
2. Locate the black plastic fuser cover at the back of the printer. Press the release tab (callout 1 in Figure 24).
3. Slide the cover all the way to the right.
4. Pull the left end of the strip toward you at a 45° angle.
5. Slide the cover to the left and out of the printer.
6. Remove the four screws (2 self-tapping screws, two machine
screws with washers) directly below the fuser assembly.
7. Grasp the fuser by the green plastic handle and pull out from
the printer.
‘Figure 24
50
Removing the fuser cover.
HP LaserJet 5P Printer Service Supplement Removal and Replacement
Removing the DC Controller Assemblies
The DC Controller Assembly is located on the bottom of the printer. The PCA is protected by a metal shield assembly, and is mounted to a plastic base. The Formatter PCA and Fusin,g
Assemblies are connected directly into the DC Controller and must
be removed prior to removal of the DC Controller Assembl y.
Cauiiai’1
Remove the printer covers (page 39), Formatter PCA and Shield
1.
(page 48), and Fusing Assemblies (page 50).
2.
On the right side, remove the machine screw and washer (Figure 25) holding the grounding spring in place. (Callout 1 in Figure 25).
Disconnect the two cables to the tray 1 assembly (callout 2 in
3.
Figure 25).
Failure to remove these components befme removing the DC Controller will result in printer ~amage.
51
HP LaserJet 5P Printer Service Supplement Removal and Replacement
,
I
Figure 25
4.
On the left side, remove the (2) screws that attach the
grounding strap to the Gear Train Assembly (see callout 1 in
Figure 6-36 of the Combined Service Manual). Turn the assembly upside-down before proceeding with further steps.
5.
Remove the (5) self-tapping screws and the (1) machine screw
with star washer from the bottom of the DC Controller
Assembly. (See callouts 2 and 3 in Figure 6-36 in the Combined
Service Manual.)
Lift the DC Controller Assembly away from the printer frame.
6.
Grounding Spring screw location.
52
HP LaserJet 5P Printer Service Supplement Removal and Replacement
The PS1 Input Sensor Arm may come loose and fall out when you remove the DC Controller Assembly. See Figure 6-51 in the Combined Service Manual for re-installation.
7.
Remove the metal backing plate from the DC Controller Assembly (see pages 6-43-and 6-44 in the Combined Service Manual for this procedure.)
8.
Disconnect Tray 1 Interconnect PCA (callout 2 in Figure 26) and cable 302 (callout 1 in Fimwe 26) from the DC Controller PCA.
Remove the Tray 1 Interconnect PCA carefully; it can easily be broken when separating it from the black plastic cover.
Note
The Tray 1 Interconnect PCA and cable must also be retained when replacing the DC Controller Board. The part number for the DC Controller Board does not include a replacement PCA and cable. This cable can be directly pulled from the connector no releases are necessary.
53
HP LaserJet 5P PrinterService Supplement
Removal and Replacement
Figure 26
54
Tray 1 Interconnect PCA and Cable 302
a
a
HP LaserJet 5P Printer Service Supplement Troubleshooting
Troubleshooting
The troubleshooting process for the HP LaserJet 5P/5MP printer has two key differences from the 4L/4ML prinker:
~ Different error light patterns (5 LEDs instead of 4).
@ Infrared port troubleshooting.
This section provides a list and explanation of the error LED patterns and instructions on troubleshooting the infrared port
55
HP LaserJet 5P Printer Service Supplement Troubleshooting
Continuable Data Error Light Patterns
Possible data error light patterns are listed in the first column of the following table. If the Error and Data lights on the Status Panel are lit, simultaneously press the GO and RESET buttons on the printer to display a secondary light pattern. This secondary light pattern, or data error light pattern, will more precisely describe the problem. Where more than one data error light pattern is possible, corresponding computer messages are listed in the second column.
‘e
Data Error
Computer
Description
Recommended
Light Pattern Message Action
20 MEM
*. Da
DO
Qn 00
OVERFLOW
n
*U
21 PRINT
OVERRUN
Too much data, or date Turn Page Protedion ON too complex.
or to AUTO (can be set within the Remote Control Panel),
2. Add optional memory.
3. Reduce the complexity of the print job,
Press (20 to resume ptinting,
ljlm
Da
@D
on
n
~n Qn Q-
Qn on
2
22 IO ERROR
The computer and printer Reseat the cable and are not communicating because of improper signal protocols. Indicates a loose cable connection or a bad orpoor quahy cable.
make cure you are using a high-quality cable
56
HP LaserJet 5P Printer Service Supplement
Troubleshooting
)ata Error
Computer
ight Pattern Message
*U ~m Da Qm vu
3
@mDa ~.. n
Bum. Quo. Wnan
1
&m-m Qnmm Qnma Qm. m Vmnn
1
40 ERROR
41 ERROR
51/52 ERROR
55 ERROR
Description Recoin:
Action
Indicates an abnormal Press GQ
connection break to clear the:
occurred while transferring data from the computer.
A temporary error occurred while ptinting. This error most commonly GO on the I occurs when the pfinter picks two sheets of paper at once. The page containing the error is reprinted automatically. (first two light sequences)
(flrsl and second Ight Turn the pfir sequence)The pfinter on, If the pro detected a temporary error condition.
(third light sequence) The printer detected a temporary error condition Controller. If
message,
Remove the the output tr
replace the I assembly.
Turn the prin back on, If pi persists, repl
still continue formatter PC
*.D ~nm
~mm
Qmm C)mu
I
or 68
READY/SERVICE
68 SERVICE
The pflnter’s nonvolatile memory (NVRAM) is full. to clear thee
Press GO
message.
persists,
1, Perform I Reset to clee (hold down tt button for mc seconds duti
2. Replace II PCA.
If i
57
HP LaserJet 5P Printer Service Supplement Troubleshooting
Error 53-- Memory/SIMM Errors
Error 53 is indicated by a combination of the Error LED and either Tray LED, on and steady. More detail about the error is found by pressing the GO and RESET buttons simultaneously, which causes a secondary sequence of light patterns. These secondary patterns form a binary representation of the exact hardware type, device and error number in the form 53-XY-ZZ as shown in Table 4.
Table 4.
X-Hardware
Type
O: ROM
1: RAM
Figure 27 explains how to read the light sequences. The initial sequence (Part 1) shows that ERROR 53 can be indicated by two different light sequences, depending on the X value: ROM (x =0) or in RAM (x =1) . Pressing GO and RESET together produces a
secondary light pattern, which reveals the Y- and ZZ- values, which complete the error code (Part II) . The binary Y value is read from the top two LEDS; the binary Z value is read from the lower three LEDS. Part III of Figure 27 shows the binary values of the
different light combinations.
Memory Error Codes
Y-Hardware Device 22. Error Number
O: On board RAM/ROM
1: SIMM slot 1 01: Unrecognized memory 2: SIMM slot 2 03: Unsupported memory size 3: SIMM slot 3 04: Invalid SIMM speed
00: Unsupported memory
05: SIMM reporting information incorrectly
06: SIMM address conflict 07: SIMM address conflict
e
58
HP LaserJet 5P Printer Service Supplement l-roubleshooting
Figure -27
%c,ondary
Light Patterns
59
HP LaserJet 5P Printer Service Supplement
Troubleshooting
Fatal/Service Errors
The following tables show fatal/service errors, which are not continuable; no further operation of the printer will occur until corrective action is taken.
Table 5.
LED DiSfiSy ERROR CODE
Table 6.
Fuser Malfunction
Fuser Malfunction
Fuser Checks
I SUSPECTED CAUSE
1. Connector Contact
2. Thermistor wire open,
L
Description end Recommendation
I
1. Remove power to the printer for 10 minutes. Ifthis doesn’t clear the error
2. Perform the Fuser Checks shown inTable C-6.
3. Check the Fuses (FIJI 01 and FU20i ) on the DC Controller PCA. Replacx if fauity,
3. Replace the DC Controller PCA.
Ensure that JI03 and J204 connectors on the Fusing Assembly are seated
securely into the OC Controller PCA connectors (see Figure 6-29 inthe
Combined Service Manual for locations). Reseat the Fusing Assembly.
~
Remove the Fuser and measure the resistance between connectors J204-1
and J204-2 (see Figure 6-29 inthe Combined Service Manual for location).
Resistance should read approximately 440 KOhms at 20 Deg C (room
temperature). Ifthe thermistor wire is open, replace the Fusing Assembly.
Measure the continuity between connectors JI 03-1 and JI03-2 on the Fuser (see Figure 6-29, the Combined Sewice Manual for location). It should be approximately 30+5 Ohms for 100-120 VAC or 127+5 Ohms for 220-245 VAC. Iithe thermal fuse is open, replace the Fusing Assembly.
60
HP LaserJet 5P Printer Service Supplement
Troubleshooting
7.
-i-able
~.. ~mm clear the message: @-n
Q-n
Oon
1
&.n
~mn ~mm
(J-m
Uan
1
57/5!3 Main MoW Failure
LED DiSflby ERROR CODE Dsscriplion and Recommendation
57/58Main Motor Failure
The DC Controller haa reported a general motor failure. Ttle Main Motor is controlled by the DC Controller PCA, and seated into co mector J601. Power-cycle the printer. If this doesn’t
1. Does the main motor rotate on power-up? If no: a. Reseat the Main Motor into the DC Controller connector. b. Inspect the Gear Trair for debrk thet would block the free operation of the gears. c. The toner carttidge m:ly not be rotating. Refer to “Drum Rotation Fundional Check inthe Combined SeNice Manual. d. Main Motor faulty. Pcwer up the printer and observe if stacker rollers rotate. If not, replace the Main Motor. e. Replace the OC ContrNer PCA.
Ifthe main motor does rotate:
2. Does the fan turn duting ptinting? If no: a. Power-cycle the ptintc,r. b. Check the fan to dete ‘mine if it is Iblocked from operation. c. Reseat the fan connector on the laser/Scanner Assembly. d. Replace the Fan. e. Replace the Laser/Se wrner Assembly. f, Replace the DC Controller.
!J scanner and DC Control lh?r.
Replacethe connector between the
61
HP LaserJet 5P Printer Service Supplement Troubleshooting
Table 8.
$.0 g+. . Q-n Q-w
Qmn
fJm ­00 D
ID
+-. ~mm @-n Qma
~mn Q-m Vcla
In
$,. . Qmn ~.n Q-m Qmn Vna
Xl
61.x/62,x SIMM Parity and Memory Errors
LED Display ERROR CODE
Q-m
Qmn Uo D
~. D Q-m
Una
+.U
Q-w Qm ­Vna
Description and
Recommendation
61.1 SIMM Slot One 1. Power-cycle the printer. Parity Error
62.1 SIMM Slot One Memoiy Problem
61.2 SIMM Slot TWO Parity Error
62.2 SIMM Slot TWO Memory Problem
61.3 SIMM Slot Three Parity Error
62.3 SIMM Slot Three
Memory Problem
2. Reseat the SIMM.
3. Replace the SIMM,
62
HP LaserJet 5P Printer Service Supplement
l“roublesllooting
Table9= 62/63/64Internal Memory Error
LED ~SplSy
ERROR CODE
2.0 Internal Memory ‘roblem 3 Internal RAM Memory Test Failed 4 Scan Buffer Error
Description snd Recommendation
Power-cycle the printer Replace the Formatter PCA.
63
HP LaserJet 5P Printer Service Supplement
Troubleshooting
Table 10, Video DMA Timeout Error
LED Display
64 ERROR: Video DMA Timeout
Table 11.
LEDDisplay ERRORCODE DescriptionandRecommendation
Dynamic RAM Controller Error
65 ERROR:
Dynamic RAM Controller
~. . ~-n Q-m
flmm UDO
D
ERROR CODE
Description and Recommendation
Power-cycle the ptinter.
Replace the Formatter PCA,
1.
Power-cycle the printer.
2. Replace the Formatter PCA.
i
64
HP LaserJet 5P Printer Service Supplement Troubleshooting
Infrared Port Not Responding
Situation
[he connection cannot be estab­lished or the transmission seems
o be taking longer than usual.
[he printer prints only part of a )age or document.
Solution
Make sure the device you are using is lrDA­compliant; look for an lrDA symbol on the device or refer to the manual for the device for
kDA specifications.
Make sure that the operating system on your computer includes arl IR driver and yol.u application uses a HP LaserJet 5P/5MP compatible printer driver.
Make sure you have positioned the device within the range of operation and that no objects, such as a finger, paper, books, or bright light, are interff?ring with the connection. Also make sure the two IR ports are clean (free from dirt and grease).
Bright light of any kind (sunlight, incandescent light, fluorescent light, or light from an nfrared remote control, such as those used for TVs and VCRs) shining directly into one of the IR ports may cause interference.
Position the device closer to the IR poll on the
printer.
The connection has been broken during transmission. If you move the portable device during transmission, the connection can be broken. kDA-compliant devices are designed to recover from temporary connection interruptions. Re-establish the connection (depending on the device you are using, you can have anywhere from 3 to 40 seconds to re­establish the connection).
65
HP LaserJet 5P Printer Service Supplement
,,, ,.
Situation
The print job has been properly sent to the printer, but the printer will not print,
The IR status light turns off during transmission.
If the connection is broken before the entire print job has been transmitted to the printer (printing has not yet started), the printer may not print any of the job, If the Data light is on, press the RESET button to clear the printer’s memory. Then, position the device within the range of operation, and print the job again.
The connection may have been broken. If the
Data light is on, press the RESET button to
clear the printer’s memory, Then, position the device within the range of operation, and print the job again.
Solution
Using the Infrared Test Tool
A special infrared troubleshooting test tool manufactured by
Genoa Technology, Inc. in cooperation with Hewlett-Packard is available through HP Direct Ordering (part number 5062-4461).
Refer to the discussion beginning on page 22 for more information.
66
HP LaserJet 5P Printer Service Supplement
Troubleshooting
1/0
=00000=
FORMAITER PCA
~
MEMORY
lUEM:
L-–--, =W
rEml
I
.,
II l_l
- 1 r————I 11111
.- —--1--, -
T,,” 1
Figure 28 Main Wiring Diagram
w 1,
r
Wil
Ill
1111
67
HP LaserJet 5P Printer Service Supplement
Parts and Diagrams
Parts and Diagrams
The figures in this section illustrate the major subassemblies in the printer and their component parts. A table (material list) follows each exploded assembly diagram. Each table lists the reference designator (item number) for each part, the associated part number for the item, the quantity, and a description of the part.
While looking for a part number, pay careful attention to the voltage listed in the description column to ensure that the part number selected is for the correct model of printer.
Ordering Parts
All standard part numbers listed are stocked and may be ordered from HP’s Parts Direct Ordering, or Parts Center Europe (PCE).
Hewlett-Packard Co.
Support Materials Organization 8050 Foothills Blvd. Roseville, CA 95678 Parts Direct Ordering: 1-800-227-8164 (U.S. Only)
Hewlett-Packard Co.
Parts Center, Europe
Wolf -Hirth Strasse 33
D-7030 Boeblingen, Germany (49 7031) 14-2253
Contact your local HP Parts Coordinator for other local phone numbers.
68
HP LaserJet 5P Printer Service Supplement
Parts ;andDiagrams
Ordering Consumables
Consumables and accessories such as those listed on page 8-5, and in Table 4-1, Chapter 4, maybe ordered direct fkom Hewlett-Packard. The phone numbers are:
U. S.: 1-800-538-8787
Canada: 1-800-387-3154
(Toronto) 416-671-8383 United Kingdom: 0734-441212
Germany: 0130-3322
Contact your local HP Parts Coordinator for other local phone numbers.
NC)!(?
Parts that have no reference designator cm-part number are not field replaceable parts aad cannot be ordered through SMO.
69
HP LaserJet 5P Printer Sewice Supplement Parts and Diagrams
19
I
18
-
K&3-l,
13
Figure 29. HP LaserJet 5P Covers and Doors
70
HP LaserJet 5P Printer Service Supplement Parts and Diagrams
Table12. Covers and Doors
REF
1 RG5-I 709-OOOCN
2 3
PART NO. QTY
1 Top Door Assembly RG5-1699-OOOCN 1 Power Connector Cover ASSY RBI -5931 -OOOCN
1
Cover, Main 4 RB1-5935-OOOCN 1 Button, Lock 5 6 7
8
9
10 11 12 13 14 15 RBI-5934-OOOCN 1 16
17 RB1-5927-OOOCN 1 18 19 RG5-1707-OOOCN 1
RS5-2228-OOOCN 1 RBI -5936-OOOCN 1 RG5-1697-OOOCN 1
RBI-5939-OOOCN
C31 50-00004
C31 55-00001 RS5-2418-OOOCN 1 RBI-5937-OOOCN RBI -5938-OOOCN 1 RS5-2419-OOOCN
Spring, Compression Guide, Lock Button Paper Feed Tray Assembly
1 Arm, Tray 1 Sensor
1
Nameplate (HP LaserJet 5P) Nameplate (HP LaserJet 5MP)
Spring, “Torsion
1 Stopper, Hinge, Right
Stopper, Hinge, Left
1 Spring, Torsion
RF5-0593-OOOCN 1 Brush, Mirror
Cover, Interface Connector
RG5-171 O-OOOCN
1
Side Cover Assembly Bushing
RB1-5924-OOOCN
1
Tray, Sub-assy, Face-Up Face-Up Tray Assembly
DESCRIPTION
71
HP LaserJet 5P Printer Service Supplement Parts and Diagrams
1
See Figure
33 4
Figure 30. HP LaserJet 5P Internal Components (1)
72
HP LaserJet 5P Printer Service Supplement Parts and Diagrams
Table13. Internal Components (1)
REF
1 RG5-I 801 -OOOCN 2
3 4 RG5-1692-OOOCN 5 RG5-1799-OOOCN
6 7 C3152-69001 8
9
10 RBI -5971 -OOOCN 11 12 RBI-5999-OOOCN 13 RBI-5998-OOOCN
PART NO, QTY
RB1-6006-OOOCN RB1-6332-OOOCN
C3150-00005
C3151 -67901
C3151 -69001
0515-2701
RG5-171 3-OOOCN
Fan Assembly
1
Arm, Sensor
1 1
M Roller (fray 2) MAssv (tray 2)
Motor A:jsembly
1
Formath?r Shield
1
Postscript SIMM (exch.)
1
Formatt{?r PCA (new)
1
Formatt~?r PCA (exch,)
TORX screws
2
Leaf Spring
1
Gear train Assembly
1
Plate, Groundino, Left
1
Plate, Grounding, Right
1
DESCRIPTIONI
I
73
HP LaserJet 5P Printer Service Supplement Parts and Diagrams
Figure 31. HP LaserJet 5P Internal Components (2)
74
HP LaserJet 5P Printer Service Supplement
Park and Diagrams
Table14.
InternalComponents (2)
REF I PART NO.
1 RG5-0683-020CN 1 2 XA9-0666-OOOCN 3 4 5
5a
6 7 8
RG5-I 786-OOOCN 1 RB1-5873-OOOCN 1 RS5-0313-OOOCN
RF5-1287-OOOCN RG5-1706-OOOCN RG5-0675-OOOCN 1 RG5-0674-OOOCN 1
9 RG5-0694-020CN 1 10 RG5-0766-030CN 1 11 RG5-0682-030CN 4
I QTY I
Roller, Upper Output Assembly
2
Screw, TP
Mirror Assembly Roller, Transfer
1
Gear,”1 7T 1 Transf~?r Roller Assembly 1 Transff?r Guide Assemb~
Transf[?r Mount Assy, Riqht
Transft?r Mount Assy, Left
Switch, Plunger Assembly
Scanner Connector Assy
Lower Delivery Roller
DESCRIPTION
75
HP LaserJet 5P Printer Service Supplement
Parts and Diagrams
Figure -32. HP LaserJet 5P Internal Components (3)
76
HP LaserJet 5P Printer Service Supplement Parts and Diagrams
Table 15. Internal Ccwmpw-lenki (3)
I REF I PART NO.
1 RG5-1780-OOOCN
C31 50-69005
2 RG5-1698-OOOCN 1
3 4 5 6 7 RF5-I 286-OOOCN 1 Plate, MP Grounding, Right 8 9
RBI-3002-040CN RS5-2232-OOOCN RB1 -6003-OOOCN RBI -6002-OOOCN 1 Plate, Cartridge Grounding
RBI -6001 -OOOCN 1 Arm, Input Paper Sensor
RBI -2987-020CN
10 RG5-0584-OOOCN
I QTY I
1 Laser Scanner Assembly (new)
Laser Scanner Assembly (exch.)
TOP Oblique Roller Assy
1
Plunger Lock, Door 1 Spring, Compression 1
Plate, Cartridge
1
Shield, HVT
1 Feeder Guide Assembly
DESCRIPTION
11 RF5-1283-OOOCN 1 Eliminator, Static CharG[?
12 RG5-I814-OOOCN
13
RBI-6007-OOOCN 4
14 RBI-6008-OOOCN 15
RBI -3681 -OOOCN 1 Cap, Laser Shutter
1 Roller Assembly, Small Media
Foot, Chassis Damper, Rubber
6
I
77
HP LaserJet 5P Printer Service Supplement Parts and Diagrams
—1
Flow
—2
I I
.
/’”
@
Figure 33. DC Controller Assembly
78
C@
.
,0
/
“ \,
HP LaserJet 5P Printer Service Supplement Parts arid Diagrams
Table “16. DC Controller Assembly
REF
1 RG5-I719-OOOCN
2 3
PART NO.
RH2-5259-OOOCN
RG5-171 2-OOOCN 4 RG5-I 808-OOOCN 5
6
RBI -5987-OOOCN
RG5-1798-OOOCN
C3150-69001
RG5-1809-OOOCN
C31 50-69002 (exchange)
QTY
DESCRIPTION
1
HVT Controller Assembly
1
Cable, Flat
1
DC Controller Case Assy
1
Tray 1 Connector PCA Assy
1
Shield, Case
1
DC Controller PCA (1OCI-I20V) (new) (exchange)
DC Controller
(new)
PCA (220-240V)
79
HP LaserJet 5P Printer Service Supplement Parts and Diagrams
A
Figure 34, Tray 2 Assembly
80
HP LaserJet 5P Printer Service Supplement Parts and Diagrams
Table“17’. Tray2 Assembly
REF
PART NO. QTY
R75-4000-OOOCN
1 RF5-0673-OOOCN
2
RS5-2458-OOOCN 3 RBI-3426-OOOCN 4 RB1-6378-OOOCN 5 RBI-3338-OOOCN
DESCRIPTION
Complete Tray 2 Assemol
1
Plate, Side
1 1 Spring, Compression
Claw, Separation
1
Tray, Legal
1
Plate, E%d
1
3
81
HP LaserJet 5P Printer Service Supplement Parts and Diagrams
/’
\
&’
Figure 35. Tray 1 Assembly
82
HP LaserJet 5P Printer Service Supplement Parts and Diagrams
-r?dbk? 18, Tray 1 Assembly
REF PART NO. QTY
RG5-I 695-OOOCN 1 RG5-I 804-OOOCN 2 RG5-1694-OOOCN 3
RS5-2415-OOOCN 4 RH7-1258-OOOCN 5
RG5-1693-OOOCN 6 RBI -2205-OOOCN 7 RF5-0343-OOOCN 8
WG8-521O-OOOCN
1 1 Tray 1 Sensor Cable 1 Paper guide Plate Ass 1 1 1 Tray 1 F)ickup Roller Ass 1 Roller, Tray 1 Picku 1 Pad, Se~aration 1 Photosensor PS5
DESC
Complete Tray 1 Pickup Ass
Sprina, Compression Solenoid SL2
s
83
HP LaserJet 5P Printer Service Supplement
Parts and Diagrams
Figure 36. HP LaserJet 5P Fusing Assembly
84
HP LaserJet 5P Printer Service Supplement Parts and Diagrams
‘-ram? 19.
REF
1
2
3
d
5 6 7 8 9
10 11
12
13
FM-Q Assembly
PART NO.
RG5-I 700-OOOCN
C31 50-69003
RG5-1 701 -OOOCN
C3150-69004 RBI -5918-OOOCN RBI -3097-OOOCN RG5-0681-OOOCN RG5-I813-OOOCN XB2-8300-809CN RS5-2421-OOOCN RS5-0637-OOOCN RB1 -3109-OOOCN RS5-2421-OOOCN RB1 -591 O-OOOCN RG5-1702-OOOCN
RG5-I 703-OOOCN
RBI -5917-OOOCN RB1-5906-OOOCN
QTY
2
DESCRIPTION
1
Complete FuserAssy(100-120V) (new) (exchange)
1
Complete Fuser Assy (’220-240V) (new)
(.f@2Ne)
1
Cover, Delivery
Flao, Exit Sensor
1
4
Fuser Delivery Assembly
1
Guide, Fuser Entrance Screw, VV/Star, M3X8
1
Sprinq, Tension
1
Gear, 24T
1
Rubber, Continuity
1
Spring, Fuser Hook
1
Roller, Fuser Pressure
1
Fuser Film Assembly (100-1 20v) Fuser Film Assembly (220-240V)
Roller, Fuser Delivery
1 1
Tab, Fuser Release
85
HP LaserJet 5P Printer Service Supplement
Accessories
Accessories
Listed below are the accessories and supplies, including supplemental documentation you can order for your HP LaserJet 5P or 5MP printer.
Option
Toner Cartridge
Memory upgrades
Adobe’s PostScript Level 2 SIMM for the HP LaserJet 5P
IEEE-1284 Parallel Cable
LocalTalk Network cable for Macintosh
Serial printer cable for 922t Macintosh
HP JetDirect EX ptint servers (external)
HP Printer Pal (externel) C2971 A Printer fax aueeeory. Allows faxes to be printed by the
Extra Paper Cassette (Tray R75-4000-OOOCN
2)’
PariNumber
C3903A
1 MByte-C3130A Adds up to 48 MBytes of memory to the HP LaserJet 5P
~2 MByte-C3131A printer, for atotal of 50 MBytes. Adds up to 32 MBytee of
4 MByte-C3132A memory to the HP LaserJet 5MP printer, for a total of 35
8 MByte-C3133A t6MByte-C3148A
C3152A Adds PostScript Level 2 language and 1MByte of memory
2 Meter A to B-C2950A lEEE-t 284-compliant cables, where: 3 Meter A to e-C2951A A=host computer connector (A-type) 3 Meter A to C-C2946A B=large prhrter connector (B-type)
10 Meter A to CGC2947A C=small printer connector (C-type)
92215N Connect to a LocalTalk Network.
5s
J2382B J2383B J2593A J2594A
Replacement toner cartridge.
MByles.
to the HP LaserJet 5P printer includes software for Macintosh, VVindowe 3.1 and 3.1 t, and “HP LaserJet 5MP Macintosh Notes” (factory-installed in the 5MP printer).
Directly connect to a Macintosh computer.
Ethernet (1 parallel ports) TokenRing (1 parallel ports) Ethernet (3 parallel ports) TokenRing (3 parallel fMrts)
printer; faxes can also be sent electronically from the PC. AvailabWy outside the US may vary.
Universal tray.
Descriptionor Use
lrDA Test Tool 5062-4661
Infrared communications test tool manufactured by Genoa Technologies, Inc.
* This item must be ordered through HP Parts Direct Ordering, (800) 227-
8164. Outside the U.S., eee “Parts and Diagrams earlier in this appendix.
86
Index
20 MEM OVERFLOW 56
21 PRINT OVERRUN 56 22 IO ERROR 56 40 ERROR 57 41 ERROR 57 50 FUSER ERROR 60 51 ERROR 57 52 ERROR 57 55 ERROR 57 57/58 MOTOR ERROR 61
61.x SIMM ERROR 62 62 MEMORY ERROR 63
62.x SIMM ERROR 62 63 MEMORY ERROR 63 64 ERROR 64 64 SCANNER ERROR 63 65 ERROR 64 68 SERVICE ERROR 57
A
accessories 86 automatic I/O switching 26
B hi-directional communication 26
books available 8-9 buttons
GO 10 power 4 RESET 10 status panel 10
c
cables
IEEE-1284 compliant 26 clearing memory with RESET 10 cold reset 30 connections
network 26 consumables
life 36
ordering 69
D data light 12
DC controller 78
interconnect 49
removal and replacement 51 default settings, returning to 11 demo page 10,30,33 diagnostic 30 diagrams
covers and doors 70
DC controller 78 fusing assembly 84 internal components 72, 74, 76
printer parts 4 tray 1 assembly 82 tray 2 assembly 80 wiring 67
DMO 69 documentation 8-9 drivers 9
M Economode 3
erasing memory with RESET 11 error
clearing with RESET 11 continuable 56 data
14 fatal 15,60 hardware-related 11 infrared 65
IR port 15 light patterns 56 memory 58 recoverable secondary 56 service 60 SIMM .14,58
error light 11, 14
F fax accessory 86
features 10-29
product information 3
flashing lights 11 fonts 3
temporary, removing with RESET 11
formatter
removal and replacement 47
fusing assembly 84
removal and replacement 50
G GO button 10,32,56
grounding 25
I I/O buffering 28
I/O cover
removal and replacement 39 1/0 switching 26 IEEE-1284
B-Type, C-Type 25,26
14
1
cables, compliant 26 parallel ports 25-26 specifications 26
infrared
communication 18 interface 3
operation 21 port 4, printing 20 software 18 status light 4, 10, 12, 15, 20 test tool 22,23, 66,86 troubleshooting 22, 65,66
using ta print 20 interface cables 25-26 interfaces 25
I/O switching 26 internal components 72, 74, 76 IrDA, print using 20
J
JetDirect 86
L LED
patterns 58
LED
patterns 56 LED patterns 13 LEDs, status 11
left side cover
removal and replacement 40
light
patterns 13,56,58
lights on status panel
described 11 lights, status 11 LocalTalk interface 3 LocalTalk port 25
M Macintoeh
reference manual available 8-9
macros, temporary 11
main wiring diagram 67 media path 16-17 memory 3
and 1/0 buffering 28
and resource saving 27 clearing with RESET 11 error 58, 62
ordering 86 SIMM removal 39
model number 5 monthly usage 3
10
N network, connecting to 26
networks 26 NVR.AM 32
0
ordering
books 8-9 consumables 69 LocalTalk 86 parts 68 Postscript 86
P
pages, self-test 10,33 panel
See status panel
paper
jams 11
movement, overview (theory) 16 path 16-17
size 3 specifications 8-9 trays 3,4, 86
paper-out flag 43 parallel cable 26 parallel interface 3 parallel ports 25
parts
ordering 68, 86
Parts Center Europe (PCE) 68 parts and diagrams 68-85 parts, location 4, 17 PCE 68 PCL
self-test page 33
phone numbers
DMO 69
ordering consumables 69 PCE 68 SMO 68
PJL commands 30-35 port
infrared 19
POrtS 25
PostScript, SIMM removal 39 power door
removal and replacement 39
power switch 4 print speed 3 print spoolers 26 printer
diagram 4 lights 11 parts diagram 4 serial number 5
printer configuration 30 printer languages 3 printer settings
returning to defaults 11
2
protocol
infrared 18
R
ready light 12 reference guides 8-9 regulato~- information 5 removal and replacement 37
DC Controller 51 formatter 47 fusing assembly 50 1/0 cover 39 left side cover 40 power door 39 tools 38 top cover 41 Tray 1 assembly 44
removing fonts, macros 11 required tools 38 requirements
for infrared 19
RESET button 10, 32, 56 resetting your printer 11 resolution 3 resource Saving 27
modes 27
resuming printing 10
s
self test 30, 33 self-test
explained 35
pages 10, 33 serial number 4, 5 service mode 30-35
settings
rekning to defaults 11
SIMM
error 14, 58, 62
removal 39
SMO 68 software 19
shipped with printer 9, 18
space requirements 6 specifications
acoustic 7 dimensions 6-7 electrical 7 environmental 7
IrDA 18 spoolers 26 status panel 3,4, 10
GO button 10-11
Iights 11
RESET button 10 supplementary documents 8-9 Support Materials Organization (SMO) 68 switchboxes 26 switching, 1/0 26
T temporary fonts, macros I 1
test pages 10,32-33 test tool 66,86
infrared 23 toner, ordering 86 tools, required 38
top cover
removal and replacement 41 tray
empty :13-14 tray 1
assembly 82
removal and replacement 44 light 12,
tray 2
empty indicator 12 assembIy 80 light 12
troubleshooting 55-67
infrared 22 troubleshooting, IR port 22 turning on your printer 4 typefaces see fonts 3
w
wireless printing
See see infrared
wiring diagram 67
3
4
....
.’.
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