All Rights Reserved. Reproduction, adaptation, or
translation without prior
written permission is prohibited, except as allowed
under the copyright laws.
Publication number
C3150-90002
First edition, May 1995
Printed in USA
Warranty
WARNING
TheinformationcontainedElectrical Shock Hasard
inthisdocument is subjectToavoid electrical shock,
to change without notice.
Hewlett-Packardmakes
use ordysupplied power
cords and connect only to
no warranty of any kindproperly =ounded (S-hole)
with regard to this mate- ‘all Outlets.
rial, including, but not
limited to, the implied
warranties or merchantability and fitness for a
particular purpose.
Hewlett-Packard shall not
be liable for errors contained herein or for incidental or consequential
damaged in connection
with the famishing, performance, or use of this material.
Hewlett-Packard Company
11311 Chinden Boulevard
Boise, Idaho 83714
Conventions
This manual uses the following conventions:
Color is used to emphasize items which are important to the material
under discussion.
The names of major printer parts and assemblies are Capitalized.
Bold is used for emphasis, particularly in situations where italic type
would be confusing.
Italic type is used to indicate related documents or emphasis.
COMPUTERtype indicates text as seen on a computer monitor.
Notes contain important information set off from
the text.
—
—
—
Caution messages alert you to the possibility of
damage to equipment or loss of data.
Warning messages alert you to the possibility of
personal injury.
The HP LaserJet 5P and 5MP pfinters (HP Product Numbers
C3150A and C3155A) have many service and repair processes in
common with their predecessors, the HP LaserJet 4L/4ML and
4P/4MP printers.These processes are documented in the
Combined Service Manual for the HP LaserJet 4L14ML
(C2003A /C2015A) HP LaserJet 4P14MP (C2006A /C2040A).The
purpose of this appendix is to provide supplementalservice
information that is unique to the HP LaserJet 5P and 5MP
printers.
2
HP LaserJet 5P Printer Service Supplement
Product Information
Product Information
Prinh?rFeatures
Features
Print Speed
Text & Graphite Resolution
~
Printer Lsnguages
HP LaserJet 5P
HP LsaerJet 5MP
Monthly Ueage (psgea)
Memory:
Trsy 1 Capacity
Trey 2 Cspacity
Output Trey capscity
Internal Typefaces
HP LaserJet 5P
LsserJet 5MP
Standard interfaces
Power ControlPower switch
NVRAM
Statua Panel2 Buttons
Economode (toner saving)yes
Min. Paper Size3 x 5 inch
(using flat paper path)(76 x 127mm)
‘SIMM includes 1 MByte additional memory.
6 PPM
600 dpi; plus Resolution Enhancement Technology (REt)
Enhanced PCL 5
Postscript Level 2’
Enhanced PCL 5
up
to 12,000
2MByte on-board standard memoy
100
250
100
45 PCL
45 PCL, 35 PS
2 Parallel (B connector, C connector)
1 LocalTalk
1 SIR
Yes
5 LEDs
,
3
HP LaserJet 5P Printer Service Supplement
Product Information
Key Printer Locationsand Parts.
Q
9
9
Figure 1Front View
1.Status Panel5.Infrared Port and Status Light
2.Top Output Tray6.Removable Side Panel
3,Tray 1- Multi Purpose Tray
4.Tray 2- 250-sheet Paper Cassette
7.Interface Cable Door
o
e
A
o
Q
A
0
Q
Q
Q
Figure 2
1.Top Cover Release Button
2,Rear Output Tray
4
Rear View
3.Serial Number Label
4.Power Cable Door
5.On/Off Button
HP LaserJet 5P Printer Service Supplement
Product Information
Model and Serial Numbers
The model number and serial numbers
labels located on the rear of the printer. The model number is
alphanumeric,such as C3 150A for the HP LaserJet 5P ~ri nter and
C3 155A for the HP LaserJet 5MP printer.
The serial number contains informationabout the Country of
Origin, the Revision Level, the Production Code, and production
number of the printer.
The rear labels also contain power rating and regulatory
information as shown in Figure 3.
.,- —... ——
Illltillllllllnlllnlllnlllll
LI 0434A
==~~’&5FZ7Ej
-..-!,—.’
FCWER Rmltm
W-.O
Md1986
are listed on identification
Figure 3
L.
,
%mpk? Mcx-kl and serial Numk)w Labels
5
HP LaserJet 5P Printer Service Supplement
Product Specifications
Describes the different implementation of commands and
extensions across the printer family supporting PJL and PCL 5.
HP LaserJet 5P/5MP Printer User’s Manual
HP LaserJet 5MP Macintosh Notes* (included with HPLaserJet
5MP Printer and optional Adobe PostScript Level 2 SIMM)
HP LaserJet Printer Family Paper Specification Guide*
* This item must be ordered through HP Parts Direct Ordering, (800) 227-
8164. Outside the U.S., see the ordering information in “Parts and Diagrams”
later in this chapter.
TitleI Part Number
C3150-90901
C3155-90901
5002-1801
8
HP LaserJet 5P Printer Service Supplement
Documentation and Software
Software
The following software driver diskettes are shipped with the
C3150A HP LaserJet 5P printer:
The HP LaserJet 5P DOS Utilities and DOS Printer Drivers
diskette.The DOS utilities include a Status Monitor and
Remote Control Panel. The DOS printer drivers include
WordPerfect (versions 5.1, 5.1+, and 6.0) and Lotus 1-2.3
(versions 2.3,2 .4,3.1 and 3.4).
The HP LaserJetPrinting Svstem for Microsoft Windows 3.1and 3.11 contains the PCfi d“tivers ‘and the HP FontSmart
utility for font management.
The following software driver diskettes are shipped with the
C3155A HP LaserJet 5MP printer:
~ The HP LaserJet 5MP Printer Software for Macintosh.SUppOrtS
System 6.07 to 7.5.
~ The PostScript Printer Software for Windows 3.1 and 3..11
includes the PostScript drivers and the H-P FontSmart utility
for font management.
HP LaserJet 5P Printer Service Supplement
New Product Features
New Product Features
The HP LaserJet 5P/5MP Status Panel
This HP LaserJet printer has been designed to be controlled
mainly by software. However, some simple functions are also
available from the status panel. You also receive status
information about the operation of the IrDA-compatibleinfrared
(IR) port from the status light just above the port (for more
information,see “To Print Using the Infrared Port,” later in this
appendix).
Figure 5
1.RESET button
2.ERROR status light6.READY status light
3.TRAY 1 status light
4,TRAY 2 status light
The Status Panel consists of two buttons you use to complete
certain tasks and five status lights that indicate the status of the
printer (see Figure 5).
Status Panel Buttons and Lights
5.DATA status light
7.GO button
8.IR port status light
The GO and RESET Buttons
The printer has two buttons: GO and RESET.
10
HP LaserJet 5P Printer Service Supplement
New I’roduct Features
Pressing the GO button
~ Tells the printer to resume printing.
~ Prints a demo page. The printer must be in Ready Mode (the
green Ready light on steady).
Q Prints a self-test page when pressed simultaneouslywith the
RESET button. The printer must be in Ready Mode (the green
Ready light on steady).
Pressing the RESET button:
o Clears incompleteprint jobs from the printer’smemory.
0 clearserrors.
Q Removes all temporary fonts and macros.
Q Returns all printer settings to the default values that you
selected.
The Status Lights
There are five Status Panel lights on the printer:
~ ERROR
@ TRAY 1
Q TRAY 2
~ DATA
~ READY
These lights indicate the current status of the printer by
displaying an amber or a green hue and flashing individually or
sequentially as a group (cascading).
The status light above the IR port indicates tlhe current status of
the IR port by displaying a green hue. This status light comes on
only when the IR port is being used—the Status Panel lights
operate the same for the IR port as they do for any other port on
the printer.
ERROR (amber)
Indicates an error condition, such as a paper jam, missing l;oner
cartridge, or the printer’s top cover is open.
11
HP LaserJet 5P Printer Service Supplement
New Product Features
TRAY 1 (amber)
Tray 1 (the MP tray) is empty. Add paper to Tray 1. When the
Tray 1 light is flashing, the printer is waiting for paper to be
manually fed into Tray 1. Once you have inserted the paper, you
must press the GO button to feed the paper.
TRAY
Tray 2 (the Paper Cassette) is empty. Add paper to Tray 2.
DATA (green)
When the Data light is on, the printer is printing. When the Ready
light and the Data light are both on, the printer still has unprinted
data in its memory. Either press GO to print the remaining data,
or press RESET to clear the data from the printer’s memory.
READY (green)
The printer is in Ready Mode when the Ready light is on. If the
light is flashing, the printer is currently receiving data or in the
process of printing.
IR Port Status Light (green)
If this light is on, it indicates that an infrared (IR) connection has
been established.
2 (amber)
Common LED patterns
The chart following shows the light patterns for normal HP
LaserJet 5P/5MP printer states.
●
12
HP LaserJet 5P Printer Service Supplement
New lProduct Features
Light Pattern
Description
The printer is in Ready Mode and is ready to
print. Press the GO button to print a demo
$rYD
Qn
page. Press the GO and RESET buttons to
print a self-test page.
~=
fln
u-
;
The printer has received data. If the Fleady
light is flashing, the printer is processing the
~.
Qn
@a
lqm
v-
1
data–waitfor the next page to be printed. If
the Data light and the Ready light are both on
for an extended period of time (the Ready light
does not begin to flash), press the G(I button
to print the next page. A document or page
may take a long time to print if, for example,
the document or page contains complex text or
graphics.
The printer is warming up or resetting after you
have pressed the RESET button. The lights on
~n
Qn
~m
the Status Panel “cascade” (each light turns on
and off sequentially) until the printer is ready to
print.
fl!?a
0-
1
Tray 1 (the MP Tray) is empty. Add paper to
the tray. If the Tray 1 light is flashing, the
g+.
Q.
BD
printer is waiting for paper to be marwally fed
into Tray 1. Once you have inserted the paper,
you must press the GO button to feed the
paper.
an
Un
1
13
HP LaserJet 5P Printer Service Supplement
New Product Features
Light PatternDescription
$j?=U
~n
Qm
QO
on
I
*.
Qa
~n
Qm
Un
I
Tray 2 (the Paper Cassette) is empty. Add
paper to the tray.
A data error has occurred. Press the GO
button to continue printing (some data maybe
lost). For more information, see “Data Error
Light Patterns,” later in this appendix.
A SIMM error has occurred. Make sure your
SIMM is installed correctly. Replace the SIMM
*R.
Q-n
~nm
Qnn
that caused the error. Or press the GO button
on the printer to continue without configuring
the SIMM that caused the error. If the SIMM
has more than one bank of memory, the good
banks will be automatically configured.
000
1
A recoverable error has occurred, such as a
paper jam, the top cover is open, or the toner
*.
cartridge is missing.
Qn
Qn
Qn
Vn
:
HP LaserJet 5P Printer Service Supplement
New Product Features
Light PatternDescription
A fatal error has occurred. Turn the printer off
and then back on, If the same light pattern
reappears, turn the printer off again al~d leave
it off for about 10 minutes, then turn it back on.
If the same light pattern reappears. refer to the
discussion of Fatal Errors in “Troubleshooting.”
:<:~~;<,,,,,/
@@
El
When the IR port status light is on, a
connection has been established, If you are
printing to the IR port and the status light does
not come on, make sure the printer is in Ready
Mode and that the IF{port you are printing from
is within range of operation and is kDA-
compliant. If you continue to have trouble
printing, refer to the ‘Infrared Port Not
Responding” table, later in this section.
15
HP LaserJet 5P Printer Service Supplement
New Product Features
Paper MovementOverview
The paper feed system picks print media automaticallyfrom the
paper cassette or accepts it from the manual feed slot and delivers
it to the image formation system at precisely the right time. The
system then feeds the media to the fusing station, and delivers the
finished product to the output position, either the face-down
output tray on top of the printer, or through the face-up delivery
slot at the rear of the printer. The output path is user-selectableby
opening the rear output tray.
Figure 6 shows the possible paper paths and locations of the
various solenoids, photosensorsand rollers.
●
●
16
HP LaserJet 5P Printer Service Supplement
New Product Features
DC Controller PCA
I
Fkwc! 6
Psi
PS2
PS3
PS4
PS5
Paper Cassette
___..’
HP LaserJet 5P Printer Paper F%M
Input Paper SensorInput Paper !3ensor (PSI) Positions:
Tray 2 Paper Out Sensor
Exit Paper Sensor
Winding Paper Sensor
Tray 1 Paper Out Sensor
A = Manual Feed Sense Pcsition
B = Registration Sense Position
C = TOP Sense Position
SLI Tray 2 Solenoid
SL2 Tray 1 Solenoid
17
HP LaserJet 5P Printer Service Supplement
New Product Features
Infkared Communication
The HP LaserJet 5P and 5MP printers are equipped with an
Infrared Datalink Association(IrDA) compliant port. The IrDA
specification allows “wireless” transmissionof print data between
a wide variety of hosts (primary) and peripheral (secondary)
devices. A primary device -- such as a PC or laptop computer -- is
capable of reading and writing data to another primary device or
writing to a secondary device, such as a printer. Secondary devices
are read-only; they cannot initiate its own communication,and can
only respond to a host command when properly addressed.
The IrDA protocol uses a transceiver chip in both devices to send
and receive data packets. The packets are checked for validity, and
a response is sent by the secondary device indicating whether the
packets were complete or in error.
The IrDA protocol is contained in three layers:
●
The physical electronics are the hardware elements in each
device for sending and receiving the data.
●
The Link Access Protocol (LAP) layer controls the physical
layer, packetizes/unpacketizesdata, and sets transmission
rates.
●
The Link Mana~ement Protocol (LMP) laver routes data to and
from the host o~erating system (DOSfii~dows).
The data flow is shown in Figure 7.
The LAY and LMP layers can reside in either firmware, software,
or a combination of both. There are different LAP and LMP
protocols for primary and secondary devices.
The HP LaserJet 5P printer has the complete secondary protocol,
and any host trying to communicate via the infrared (IR) port must
have the complete primary protocol installed. The prirmwy protocol
software is the responsibility of the host supplier. It is not provided
by Hewlett-PackardCompany with the printer.
IrDA communicationscan be obtained either via an internal IR
port or an external IR accessory. Several manufacturersoffer
complete accessory upgrades for both host and peripheral devices.
18
HP LaserJet 5P Printer Service Supplement
New Product Features
Application
GDI
Pir DVR
IRLMP
IRLAP
IR Physical
El
DDI
ASCII Data
Windows
System
Standard endows
U Ptinter Driver (SWI
IR Redirector
(Software)
IR Driver Packetizes
Data (SW or FW)
Protocol Sencwzer
IR Chip
-%,
.
$ffji?y,
Formatter
1/0 Buffer
IRLMP
IR!AP
IR Physics
s
Q
Transmiitel
d
sec~e:crg
ASCII to
Raster Data
ASCII
Dot> Buffer
UnFack$ Data
Checks Packets
Protocol
De$erla!!zer
IR Chip
Figure 7’, lRDab Flow.
System Requirements
0 ~ar~ware
. Both the primary and secondary devices must be equipped with
an IrDA-compliantIR component. Older, non-lrDAcompliant devices may not be compatible with the HP LaserJet
5P/MP printers.
~ Software
● The primary device must be loaded during boot-up with software
provided by the manufacturerfor infrared operation.
. The primary device must be properly configured with an infrared
COM port, IRQ level, and base address value.
● The infrared port must be installed and selected in the Printers
section of the Windows Control Panel.
19
HP LaserJet 5P Printer Service Supplement
New Product Features
To Print Using the Infrared Port
The infrared (IR) port on your HP LaserJet 5P or 5MP printer is
located on the lower front left corner of the printer (Figure 8). This
port is compliant with the specificationsde~ermined by the
infrared Data Association (IrDA). Just above the port is a status
light that indicates when the port is activated. To use the IR port,
you need to use a portable device that also includes an
IrDA-compliantIR port and be within the range of operation (see
Figure 9).
Figure 8
The IR port is compatible with a wide variety of IrDA-cornpliant
portable devices; however, the method for printing will vary
depending on the type of device and the operating system in use.
Refer to the instruction manual for your portable equipment for
specific instructions on printing from that device.
The IR port works by receiving data similarly to a serial port,
however, without a cable and operates at speeds of up to 115 k bits
per second. When the IR connection is established, the status light
comes on. If the connection is broken or when the print j ob is
complete, the status light goes off,
1. Make sure the printer is in Ready Mode (the Ready light is on).
2. Align your laptop computer (or other portable equipment) that
is equipped with an IrDA-compliantIR port within 3 feet
20
lrDA Port Location
HP LaserJet 5P Printer Service Supplement
New I’mduci Features
(1 m) of the IR port on the printer and at an angle of *1 5
degrees to ensure printing (Figure 9).
Send the print job. The status light above the IR port turns on
3.
(printing a complex document or using a software print spooler
on your PC may delay the time it takes for the IR status light to
turn on). If the status light does not turn on, realign the port on
your portable equipment with the port on the printer, resend
the print job and stay within the range of operation during
printing.
If you have to move the device, for example, to add paper, make
4.
sure you stay within the range of operation to maintain the
connection. If the connection is interruptedbefore your print
job is complete, the IR port status light will turn off. You have
from 3 to 40 seconds (depending on the host implementation)to
correct the interruptionand continue the job. In this case, the
IR port status light turns back on.
5.
The connection can be permanently broken (interruptec[ for
more than 3 to 40 seconds) if the “sendin<IR port is moved out
of the range of operation or if anything passes between the two
ports to b~ock the transmission,such &-a hand or piece of
paper, or even direct sunlight. In this case, the job needs to be
reprinted.
21
HP LaserJet 5P Printer Service Supplement
New Product Features
If you still have problems printing, make sure you are using an
IrDA-compliantdevice and proper software and have selected the
proper port for printing.See “Infrared Port Not Responding” on
page 65.
Note
The IrDA standard for infrared communications
represents an emerging technology, Older
non-IrDA-compliantportable devices may not be
compatible with your HP LaserJet 5P/5MP
printer. If you continue to have problems
printing using the IR port, contact the
manufactureror dealer where you purchased
your portable device to verifj compatibility with
the IrDA standard, and follow the
troubleshootingprocedure immediately
following.
TroubleshootingIR Printing Problems
IR printing problems maybe caused by any of the several system
components or by lack of proper conf@u-ation.The following
checklist will help determine the source of the problem.
Verify the user is operating the printer and PC as described in
6.
the User’s Manual: less than one meter between devices, and
not more than *15 degrees from direct center.
Verify the host PC or laptop and the printer are IrDA-compliant
7.
and have the necessary hardware components for IR
communication.
Verify the IR software has been loaded on the primary device.
8.
(This is system software and should be available from the PC
manufacturer. )
Verify the host PC or laptop is properly configured.Check the
9.
port assignment, the IRQ level, and the base address value.
Check both the DOS AUTOEXEC.BATand CONFIG.SYSfiles,
and the Windows system configuration.
22
HP LaserJet 5P Printer Service Supplement
New Product Features
If all these elements are properly installed and configured, use the
IR test tool to test the IrDA protocol transmissionand device
operation. This tool for troubleshootingIR communication
problems, shown in Figure 10, has been developed by Genoa
Technology, Inc., in cooperation with Hewlett-Packard.The part
number is 5062-4661 and can be ordered through HP Parts Direct
Ordering.
The IR test tool can be used with any IrDA-compliantprimary or
secondary device, regardless of manufacturer.
(R Diodes
1
TestcOtItIeCtP&3SS
‘&ooo
I
●0
Per+:&lComputer
Test
Test Modes
PCL Printer
PostScript Printer
Energy Detect
Test Frame
Figure :10Wrarc!xi Tt?st ‘TCml
To test the peripheral device:
1. Put the HP LaserJet 5P in Ready Mode.
2. Press the “Peripheral Test” button on the test tool. The LEDs
on the test tool will sequence.
23
HP LaserJet 5P Printer Service Supplement
New Product Features
If the “PASS” LED lights, the test was successful, indicating that
communicationwith the printer’s IR port is functioning nor&ally.
On HP LaserJet printers, a self-test page will be initiated by the
test.
If the “TEST’ LED goes out and the “PASS” LED fails to light, the
printer’s IR port is not functioning correctl~ check the operator’s
instructions included with the IR test tool.
To test the host computer
1. Place the test tool on a table in front of the PC’s IR port
2. Press the “Computer Test” button. The test tool will sequence
the LEDs.
If the “PASS” LED light, the test was successful, indicating that
communicationwith the printer’s IR port is functioning normally,
If the “TEST’ LED goes out and the “PASS” LED fails to light, the
host’s IR port is not functioning correctly.
●
@
●
24
HP LaserJet 5P Printer Service Supplement
New Product Features
Interface Connections
Your HP LaserJet 5P or 5MP printer supports the following
interfaces (see Figure 11):
@ hoIEEE.128&omp]iantparallel ports at the back of the
printer—one large B-type and one small C-type.
@ One LocalTalk port at the back of the printer.
o One IrDA-compliantinfrared
~~~gi~J~~~p/~~~p~~i[~~~f~~@ff~f-~~~~~~~~~~n~
~jg~~[;~j
~p
portat the front of the prirlter.
1.LocalTalk cable and connectors,
2.IEEE-1284 parallel cable and large (B-type) printer connector.
3.IEEE-1284 parallel cable and small (C-type) printer connector. (The cable will
be stamped as IEEE-I 284 compatible.
4.Host PC connector (A-type) (in the future C-type connectors may also be
available on host PCs).
eaufrc)n
Make sure that all power and interface cables on
your printer and host computer are properly
grounded and in compliance with local electrical
codes.
25
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