Hp LASERJET 5L User Manual

’

HP LaserJet 5L Printer

User’s Manual

Publication number C3941-90901

First edition, October 1995

Warranty

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damage in connection with the furnishing, performance, or use of this material.

Trademark Credits

HP LaserJet, Hewlett-Packard, Bi-Tronics, PCL, Resolution Enhancement, and EconoMode, are trademarks of Hewlett-Packard Company.

Centronics is a U.S. registered trademark of Centronics Data Computer Corporation.

CompuServe

is a U.S.

trademark of CompuServe, Inc.

1-2-3® are U.S. registered

Lotus trademarks of Lotus Development Corporation.

MS-DOS

is a registered trademark of Microsoft Corporation.

Windows is a trademark of the Microsoft Corporation.

WordPerfect is a copyright of WordPerfect Corporation.

Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714

Contents

1 Setting Up the Printer

Step 1. Printer Parts and Locations (1 of 2) . . . . . . . . . . . . 1-2

Step 2. Install the Toner Cartridge . . . . . . . . . . . . . . . . . 1-4

Step 3. Attach a Parallel Cable . . . . . . . . . . . . . . . . . . . 1-5

Step 4. Attach the Po wer Cord . . . . . . . . . . . . . . . . . . . 1-6

Step 5. Attach Label to the Paper Input Bin . . . . . . . . . . . . 1-7

Step 6. Load Paper into Printer . . . . . . . . . . . . . . . . . . . 1-8

Step 7. Install Printer Software . . . . . . . . . . . . . . . . . . . 1-9

2 Using your Printer Software

Software Instructions for Windows Users . . . . . . . . . . . . . 2-1

Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Status W indow . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Software Instructions for DOS Users . . . . . . . . . . . . . . . 2-4

Remote Control Panel . . . . . . . . . . . . . . . . . . . . . . 2-4

Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Font Information . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Installed Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Default Font . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

3 Using the Front Panel

Front Panel Light Status . . . . . . . . . . . . . . . . . . . . . . . 3-1

Front Panel Button Usage . . . . . . . . . . . . . . . . . . . . . . 3-5

4 Printing

Preparing for Printing . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Purchasing Paper . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Selecting Media Sizes . . . . . . . . . . . . . . . . . . . . . . 4-2

Selecting the Paper Path . . . . . . . . . . . . . . . . . . . . . 4-3

Loading the Paper Input Bin . . . . . . . . . . . . . . . . . . . 4-4

Adding Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Using the Single Sheet Input Slot . . . . . . . . . . . . . . . . 4-5

Printing Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Pausing Printing Between Pages with Manual Feed . . . . . . . 4-6

Stopping a Print Job . . . . . . . . . . . . . . . . . . . . . . . 4-6

Printing Letterhead . . . . . . . . . . . . . . . . . . . . . . . 4-7

Printing Envelopes . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Printing on Both Sides of Media (Duplexing) . . . . . . . . . . 4-9

Printing Other Special Media . . . . . . . . . . . . . . . . . . . 4-10

Tips for Printing Custom Sizes . . . . . . . . . . . . . . . . . 4-10

Tips for Printing Transparencies . . . . . . . . . . . . . . . . 4-10

Tips for Printing Labels . . . . . . . . . . . . . . . . . . . . 4-10

EN Contents-1

5 Printer Maintenance and Accessories

Conserving Electricity . . . . . . . . . . . . . . . . . . . . . . . 5-1

Managing Toner Cartridges . . . . . . . . . . . . . . . . . . . . . 5-1

Expected Toner Life . . . . . . . . . . . . . . . . . . . . . . . 5-1

Extending Toner Life by using EconoMode . . . . . . . . . . . 5-1

Extending Toner Life by Redistributing the T oner . . . . . . . 5-2

Toner Cartridge Warranty . . . . . . . . . . . . . . . . . . . . 5-2

Recycling Used Toner Cartridges . . . . . . . . . . . . . . . . 5-2

Cleaning Your Printer . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Accessories/Supplies Information . . . . . . . . . . . . . . . . . 5-4

6 Troubleshooting and Problem Solving

Printing a Self Test Page . . . . . . . . . . . . . . . . . . . . . . 6-1

Resetting the Printer . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . 6-3

Paper Jam: Input Area . . . . . . . . . . . . . . . . . . . . . . 6-3

Paper Jam: Output Area . . . . . . . . . . . . . . . . . . . . . 6-4

Paper Jam: No Paper Taken . . . . . . . . . . . . . . . . . . . 6-5

Solving Printer Problems . . . . . . . . . . . . . . . . . . . . . . 6-6

Solving Font Problems . . . . . . . . . . . . . . . . . . . . . . . 6-8

Solving Print Quality Problems . . . . . . . . . . . . . . . . . . . 6-9

7 Warranty and License Information

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

HP Software Product License . . . . . . . . . . . . . . . . . . . . 7-7

Worldwide Sales and Service Offices . . . . . . . . . . . . . . . 7-8

A Printer Specifications B Print Media Specifications C Parallel Cable Specifications and Attachments D Memory Installation (DRAM) E PCL Printer Commands

Index

Contents-2 EN

Setting Up the Printer

Introduction

Congratulations on your purchase of the HP LaserJet 5L Printer! This chapter will help you set up and install your new printer . After

unpacking the printer, complete, in order, the steps in the check list. Each step is detailed on the following pages with easy-to-follow directions.

Table 1-1 Installation Check List

Unpack the printer and accessories. Step 1. Familiarize yourself with the printer parts and locations.

Step 2. Install the toner cartridge.

Step 3. At tach a par allel cable. Step 4. At tach the power cord. Step 5. At tach Label to the Paper Input Bin. Step 6. Load paper into printer. Step 7. Inst all printer softw are.

EN Setting Up the Printer 1-1

Step 1. Printer Parts and Locations (1 of 2)

Front/side views of the printer

A. Paper Input Support H. Paper Output Bin B. Paper Output Support I. Paper Path Lever C. Paper Guides J. Serial and Model Number D. Error (top) Light (bottom of the printer) E. Data (middle) Light K. Paper Input Bin

F. Ready (bottom) Light L. Single Sheet Input Slot G. Front Panel Button M. Front Output Slot

1-2 Setting Up the Printer EN

Step 1. Printer Parts and Locations (2 of 2)

Setting Up the

Printer

Inside/back views of the printer

N. Paper Release Lever R. Power Cable Connector O. Toner Cartridge Compartment S. Parallel Cable Connector P. Transfer Roller T. Memory Expansion Cover Q. Printer Door

Note This printer has no On/Off switch. The printer automatically switches to

SleepMode (see “Attaching the Power Cord” later in this chapter).

EN Setting Up the Printer 1-3

Step 2. Install the Toner Cartridge

1 Open the Printer door. Remove the

toner cartridge from its bag and save the packaging for possible cartridge storage.

Caution

To prevent damage, do not expose the toner cartridge to light for more than a few minutes. For extended periods outside the printer, place the cartridge in a closed drawer, the original packaging, or cover completely with a cloth.

2 Shake the cartridge vigorously to

distribute the toner evenly inside the cartridge. Avoid tipping the cartridge on end.

3 Grasp the end of the clear sealing tape

on the side of the cartridge and pull firmly to remove the entire length of

tape (19.3 in / 490 mm).

4 The ends of the cartridge slide into

the black plastic grooves in the printer. Hold the cartridge by the handle (so that the arrows are facing the printer) and slide it down and back into the printer. Push it firmly into place and close the printer door.

Note

If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.

1-4 Setting Up the Printer EN

Step 3. Attach a Parallel Cable

Note

For best results use a high quality IEEE-1284 compliant parallel cable. For more information see Appendix C.

1 Connect a parallel cable to the printer

as shown in Figure 1. Be sure not to force the cable on upside down.

2 Secure the cable by snapping on the

two wire clips. This helps prevent communication problems with the computer.

3 Connect the other end of the cable to

a parallel port on the computer. Secure the cable by tightening the attached screws.

Caution

Be sure to connect the cable to a parallel port, not a serial port, on the computer. Connecting to the wrong port can cause damage to the printer. See your computer documentation for further descriptions of the computer’s ports.

Setting Up the

Printer

EN Setting Up the Printer 1-5

Step 4. Attach the Power Cord

1 Connect the power cord between the

printer and a grounded power strip or wall outlet.

2 All the lights turn on and then briefly

blink in sequence (see Figure 2).

3 The Error (top) Light stays on (see

Figure 3). This indicates the Paper Input Bin is empty.

Turning the Printer On and Off

Instead of a power switch, the printer has a SleepMode function.

After 15 minutes of inactivity in ready state (no errors), the printer turns itself off by shifting to SleepMode.

The printer is instantly turned on by:

•• sending a print job through your software,

•• pressing the Front Panel Button,

•• opening the Printer Door.

While in SleepMode, the printer retains all downloaded fonts, macros , and printer settings. The front panel lights remain off.

1-6 Setting Up the Printer EN

Step 5. Attach Label to the Paper Input Bin

Setting Up the

Printer

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A sheet of labels was shipped in the Paper Output Bin of your printer. Locate the label titled “Remove Paper Before Reloading.” Attach this label to your printer.

1 Carefully remove the label from its

backing sheet.

2 Attach the label to the printer.

This label serves as a reminder when adding paper to an existing stack in the Paper Input Bin to always remove and realign all paper before reloading. This will help to avoid multiple paper feeds.

EN Setting Up the Printer 1-7

Step 6. Load Paper into Printer

Paper supports are located behind the Paper Input Bin and the Paper Output Bin. These supports can be extended for different lengths of paper.

1 Raise the Paper Input Support until it

snaps into place. Also raise the Paper

Output Support (not shown) unless you are using the Front Output Slot.

Note

Using paper supports can help prevent unwanted paper curl and paper jams.

2 Insert up to 100 sheets of paper

vertically into the Paper Input Bin. Be

careful not to overfill. The Ready (bottom) Light will come on.

3 Center the paper with the paper

guides on the Paper Input Bin.

You may print a self test to check that your printer is working properly. A Self Test will show examples of the available fonts and current printer configuration.

4 Briefly press and release the front

panel button. The Data (middle) Light comes on, and the Ready (bottom) Light blinks.

5 Please wait until a Self Test page

prints.

1-8 Setting Up the Printer EN

Step 7. Install Printer Software

Options Window HelpFile

New... Open Move... Copy... Delete Properties...

Run...

Exit Windows...

Program Manager

Before you can use this printer with your software applications, you must install printer software. (Please review the “HP Software Product license” in Chapter 7.) See Chapter 2 for more information on software components.

Note:

If you use DOS programs also, see the next page.

Installing the Windows Printer Software

The installati onprogram for the Windows printer software will install all the components needed for printing in a Windows environment. It will review your configuration and install a printer driver optimized for your computer’s settings.

Printer

Setting Up the

Locate the disks titled HP LaserJet 5L Printing Software for Windows,and insert Disk 1into drive A.

1 In the Windows Program Manager

screen, pull down the

2 Select the Run command.

Run

Command Line:

A:setup

Run Minimized

EN Setting Up the Printer 1-9

3 Type A:SETUP in the command line

box and click OK on the screen or press [Enter] on your keyboard.

Follow the instructions on the screen to complete the installation. Your system may not require all the disks during setup.

File menu.

Installing the DOS Printer Software

Each DOS software application requires a separate printer driver. This installation program will install printer drivers and utilities for the following DOS applications:

• WordPerfect (versions 5.1 and 6.0)

• Lotus 1-2-3 (versions 3.1 and 3.4)

See Chapter 2 for more information on DOS printer software.

Installing the supplied DOS printer software

1 Locate the disk titled HP LaserJet 5L DOS Utilities and DOS Printer

Drivers, Disk 1 and insert it into your drive.

2 At the DOS prompt type A:SETUP and press the [Enter] key on your

keyboard.

3 Follow the instructions on the screen.

Note

Generally any changes made to the printer settings (through the Remote Control Panel-see Chapter 2) are lost when the printer is unplugged or reset. If you choose the Option to Update Default PrinterSettings during installation, your printer settings will be saved in a file containing printer defaults (C:\HPLJUTIL\DEFAULT.PJL). This file will be automatically sent to your printer each timeyou turn on (or reset) your computer . You willnot need to manually change the settings again in the Remote Control Panel. This option will add a line to your AUTOEXEC.BAT file during installation. If you do not desire this option select “No” when prompted.

To obtain printer drivers for additional DOS applications:

• Check your software’s installation disks to see if they include support

for the HP LaserJet 5L printer.

• Order an updated driver from your software vendor.

Note While you are waiting to receive a driver for the HP LaserJet 5Lprinter,

you can substitute a driver for a similar HP LaserJet printer. These substitute drivers will allow you to use your HP LaserJet 5L printer, but may not support all of the printer’s features.

1-10 Setting Up the Printer EN

Using your Printer Software

Introduction

This chapter will familiarize you with the printer software. It is divided into two categories:

•• Software instructions for Windows users.

•• Software instructions for DOS users.

Software Instructions f or W indo ws Users

Make sure that the “HP LaserJet 5L Printing Softwar e for Windows” software has been installed (see Chapter 1). This includes a Windows printer driver and Status Window.

Printer Settings

Most Windows software applications allow you to make changes to the printer settings. This includes settings that determine how a print job looks, such as page size, paper orientation, and margins. Settings changed in the software application will usually override settings made in the printer driver.

The printer driver includes many of the settings mentioned abov e (in case your software application does not include them). It also includes all settings that determine how your printer will operate, such as printer memory settings, resolution, density, and draft printing. The printer

driver can be accessed in your softwar e application through the Print Setup or Print commands.

EN Using your Printer Software 2-1

Note

Most Windows applications will override settings you specify in the printer driver. Change all printer settings available in the software application first, and any remaining settings with the printer driver.

Each printer driver includes comprehensive screen help that is specific to the driver’s settings and options. Use these helps to obtain detailed information and instructions on various printing tasks.

Windows Hint: Accessing Driver Help

You can access your help screens while in your printer driver by selecting “Help” at the bottom of your printer driver window. If you are not in the printer driver you can still access the help screens:

1. In the Windows Program Manager find and select the icon labeled HP LaserJet 5L Printer.

2. Find and select the icon labeled HP 5L Driver Help.

The driver help includes information on the following printer settings:

•Number of copies •Adjusting print quality •Printer Resolution

•EconoMode •Toner Density •Resolution Enhancement

•Restoring to default

settings

•Advanced Graphic

Settings

2-2 Using your Printer Software EN

Status Window

The Status Window displays a pop-up message on your computer’s screen each time the printer status changes. The Status Window will report any problem, error condition, or other status message directly to your computer screen (when the printer is connected directly to the parallel port).

The Status Window includes comprehensi v e screen helps. Use these helps to obtain detailed information and instructions on the Status Window.

Windows Hint: Accessing th e Status Windo w

1. In the Windows Program Manager find and select the icon labeled HP LaserJet 5L Printer.

2. Find and select the icon labeled Status Window.

Using your

Printer Software

EN Using your Printer Software 2-3

Software Instructions for DOS Users

If you installed the “HP LaserJet 5L DOS Utilities and DOS Printer Drivers” software (see Chapter 1), you have the Remote Control Panel

and the Status Monitor printer utilities on your computer.

Remote Control Panel

The Remote Control Panel, or RCP, enables you to change printer settings if your DOS software application does not support the printer feature you want to use.

Note Some DOS applications, such as WordPerfect for DOS, may override

settings you specify from the RCP. Change all desired settings available in the software first, and any remaining settings with the RCP.

If you chose the Option to Update Default Printer Settings during installation (see Chapter 1), a file containing printer defaults (C:/HPLJUTIL/DEFAULT.PJL) is automatically sent to your printer each time you turn on (or reset) your computer. You can make changes to your printer settings through the Remote Control Panel and save them to this file. This will save you from having to update your printer settings each time you turn your system back on.

The RCP allows you to access the following features:

• Copies • Lines per page • Orientation

• Paper Size • Typeface • Symbol Set

• Manual Feed • Resolution • I/O buffering

• Pitch • EconoMode • Density

• Auto Continue • Page Protection • Self Test Page

• Resolution Enhancement Technology (REt)

To start the RCP from DOS follow these steps:

1 Make sure that the Remote Control Panel is in your path statement. You

can check your path by typing PATH and pressing [Enter]. If the Remote Control Panel directory is not in your path, you will have to change to the default directory C:\HPLJUTIL to start the program.

2 At the DOS prompt type RCP and press [Enter].

For help information, select Help.

2-4 Using your Printer Software EN

Status Monitor

The Status Monitor displays a message on your computer’s screen each time the printer’s status changes. The Status Monitor will report any problem, error condition, or other status message directly to your printer screen (when the printer is connected directly to the parallel port).

Note

The Status Monitor will only work when the printer is connected to the computer with a high quality IEEE-1284 compliant parallel cable. For more information see Appendix C.

To access the Status Monitor follow these steps:

1 Make sure that the Status Monitor is located in your path statement.

You can check your path by typing PATH and pressing [Enter]. If the Status Monitor directory is not in your path, you will have to change to the default directory C:\HPLJUTIL to start the program.

2 At the DOS prompt type STAT and then press [Enter].

For help information, click on Help.

Using your

Printer Software

EN Using your Printer Software 2-5

Font Information

Installed Fonts

You can check your printer’s installed fonts by printing a self test. The internal font listing (26 typefaces) is found in the left column, in the middle of the self test page. Any downloaded fonts are printed on a second page.

To Print a Self Test:

1 Make sure that the Ready (bottom) Light is on and other lights are off.

If necessary, wake up the printer by pressing the Front Panel Button.

2 Briefly press and release the Front Panel Button. The Data (middle)

Light comes on, the Ready (bottom) Light blinks, and the self test page prints.

Note Resetting or unplugging the printer, or changing its resolution causes

any downloaded fonts to be removed from the printer memory.

Default Font

The factory default font is 10 pitch Courier using the PC-8 symbol set. The printer uses this font as a default unless you select a different font through the Remote Control Panel. See the help section in the Remote Control Panel for specific instructions on selecting the default font and symbol set.

Note

2-6 Using your Printer Software EN

Most DOS software applications will override the default font. However, if font selection is not an option in your software, the default font will be used. If you are using Windows applications, your fonts are always selected through your software.

Using the Front Panel

Front Panel Light Status

The Front Panel consists of one button and three status lights.

ERROR (Yellow) DAT A (Green) READY (Green)

The lights can be in only one of the following states:

OFF ON Blinking

Ready

If the Ready (bottom) Light is on steadily, the printer is ready to print. Action: No action is necessary. Pressing the button will print a self test page.

EN Using the Front Panel 3-1

Printer Busy

If the Data (middle) Light is on steadily and the Ready (bottom) Light is blinking, the printer is receiving or processing data.

Action: No action is necessary.

Form Feed

If the Data (middle) Light and the Ready (bottom) Light both remain on, there is unprinted data still in the printer. This usually happens when you perf orm a

“print screen” function in DOS or use softw are that does not send an “end-of-job” or “form feed” command when it finishes printing a file.

Action: Briefly press the Front Panel Button to print the remaining data.

Manual Feed

If the Data (middle) Light is blinking, the printer is in Manual Feed mode . Action: Make sure you hav e the correct paper in the Single Sheet Input

Slot or the Paper Input Bin, and briefly press and release the F ront Panel Button to print.

3-2 Using the Front Panel EN

Error (light continuously on) If the Error (top) Light is continuously on, the printer has experienced an

error. Check for the following problems in the order given:

1. The printer is out of paper. Add paper if necessary.

2. The printer’s top door is open. Close the door.

3. The toner cartridge is either missing or not installed correctly. Install a

cartridge into printer, being careful to position it correctl y.

4. There is paper jammed in the printer. Clear the jam to resume printing (see "Clearing Paper Jams" in Chapter 6).

If after checking for the above problems, the Error (top) Light remains lit, reset the printer. If the light remains on:

5. If there is no jammed paper, disconnect the power for 10 seconds, then reconnect to the power source.

6. If the error still does not clear when you reconnect the power , your printer needs service. Contact your nearest HP dealer for instructions on how to obtain service (see inside front cover).

Error (light blinking) P age Too Complex If the Error (top) Light is blinking, the page may be too complex for the

printer’s memory capacity or the printer may not be able to create the image fast enough to keep pace with the engine printing process.

Panel

Using the Front

Action: Briefly press and release the Front Panel Button to continue

printing. There may be some data loss on the page . Hint: To avoid this error in the future:

•• See your printer driver help for more suggestions regarding printer

memory usage.

•• Reduce resolution to 300 dpi with your software.

•• Install additional printer memory (see Appendix D for information on

installing additional memory).

EN Using the Front Panel 3-3

Sleep Mode

If no lights are on or blinking, either the printer is in SleepMode, or the power source has been disabled. In SleepMode, the lights automatically turn off after 15 minutes of no activity. However, the printer remains ready to receive data instantly.

Action: No action is necessary. A st at us light comes on the moment you press the Front Panel Button, send data to the printer, or open the printer door.

Hardware Error

If all the lights are on steadily, there is an internal problem that will not allow printing.

Action:

1. If you have installed an additional memory card, try removing it. (The memory card may be defective or inst alled incorrect ly. See Appendix D for memory card installation.)

2. Disconnect the power for 10 seconds, then reconnect the printer to the the power source.

3. If all three lights go on steadily again, try disconnecting the power for 15 minutes.

Incompatible Memory Card Installed

If an incompatible memory card has been installed the printer will flash all three lights simultaneously until the card has been removed. The memory card must be a 70 nsec or faster (for example, 50 nsec) card.

Action: See Appendix D for memory card specifications.

3-4 Using the Front Panel EN

+ 60 hidden pages