HP LaserJet 5200 User Manual
HP LaserJet 5200L Series printers
User Guide
HP LaserJet 5200L Series printers
User Guide
Copyright and License
Trademark Credits
© 2007 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Part number: Q7547-90918
ion 2, 6/2009
Edit
Adobe® and PostScript are trademarks of
Adobe Systems Incorporated.
Linux is a U.S. registered trademark of Linus
Torvalds.
Microsoft®, Windows®, and Windows NT®
are U.S. registered trademarks of Microsoft
Corp.
UNIX® is a registered trademark of The
Open Group.
Table of contents
1 Printer basics
Quick access to printer information ...................................................................................................... 2
Printer at a glance ................................................................................................................................ 3
Features at a glance ............................................................................................................................ 4
Walkaround .......................................................................................................................................... 5
Printer parts ......................................................................................................................... 5
Interface ports ...................................................................................................................... 6
Printer software .................................................................................................................................... 7
Printer drivers ...................................................................................................................... 7
Driver Autoconfiguration ...................................................................................... 7
Update Now ........................................................................................................ 8
HP Driver Preconfiguration ................................................................................. 8
Additional drivers ................................................................................................................. 8
Opening the printer drivers .................................................................................................. 9
Software for Macintosh computers ...................................................................................... 9
Installing Macintosh printing system software for direct connections
(USB) ................................................................................................................ 10
To remove software from Macintosh operating systems ................................... 10
UNIX .................................................................................................................................. 10
Linux .................................................................................................................................. 10
Utilities ............................................................................................................................... 11
HP Easy Printer Care software ......................................................................... 11
Other components and utilities .......................................................................... 11
Selecting print media .......................................................................................................................... 12
Supported media sizes ...................................................................................................... 12
Supported media types ...................................................................................................... 13
2 Control panel
Overview ............................................................................................................................................ 16
Control-panel layout ........................................................................................................................... 17
Using the control-panel menus ........................................................................................................... 19
To use the menus .............................................................................................................. 19
Show Me How menu .......................................................................................................................... 20
Retrieve Job menu ............................................................................................................................ 21
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Information menu ............................................................................................................................... 22
Paper Handling menu ......................................................................................................................... 23
Configure Device menu ...................................................................................................................... 25
Printing submenu ............................................................................................................... 25
Print Quality submenu ....................................................................................................... 27
System Setup submenu ..................................................................................................... 29
I/O submenu ...................................................................................................................... 33
Resets submenu ................................................................................................................ 34
Diagnostics menu ............................................................................................................................... 35
Service menu ..................................................................................................................................... 35
Changing printer-control-panel configuration settings ........................................................................ 36
Changing control-panel settings ........................................................................................ 36
To change a control-panel setting ..................................................................... 36
Tray-behavior options ........................................................................................................ 36
Sleep Delay ....................................................................................................................... 38
Personality ......................................................................................................................... 38
Clearable warnings ............................................................................................................ 39
Auto continue ..................................................................................................................... 39
Cartridge low ...................................................................................................................... 40
Cartridge-out response ...................................................................................................... 40
Jam recovery ..................................................................................................................... 41
RAM disk ........................................................................................................................... 41
Language ........................................................................................................................... 41
3 Input/output (I/O) configuration
Parallel configuration .......................................................................................................................... 44
USB configuration .............................................................................................................................. 45
Connecting the USB cable ................................................................................................. 45
4 Printing tasks
Controlling print jobs ........................................................................................................................... 48
Source ............................................................................................................................... 48
Type and Size .................................................................................................................... 48
Priority for print settings ..................................................................................................... 48
Gaining access to printer driver settings ............................................................................ 49
Using print media ............................................................................................................................... 50
Paper to avoid .................................................................................................................... 50
Paper that can damage the printer .................................................................................... 50
Configuring output bins ...................................................................................................................... 51
Printing to the top output bin .............................................................................................. 51
Printing to the rear output bin ............................................................................................ 52
Configuring trays ................................................................................................................................ 53
Loading tray 1 (multipurpose tray) ..................................................................................... 53
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To load tray 1 .................................................................................................... 53
Customizing tray 1 operation ............................................................................................. 54
Loading tray 2 (250-sheet tray) ......................................................................................... 55
To load tray 2 .................................................................................................... 55
Printing on special media ................................................................................................................... 58
Printing on letterhead, prepunched, or preprinted paper (single-sided) ........................... 58
Guidelines for printing on letterhead or preprinted forms .................................. 59
Printing on envelopes ........................................................................................................ 59
To load envelopes in tray 1 ............................................................................... 59
Printing on labels ............................................................................................................... 61
Guidelines for printing on labels ........................................................................ 61
Printing on transparencies ................................................................................................. 61
Guidelines for printing on transparencies .......................................................... 61
Printing on rotated media .................................................................................................. 62
Printing full-bleed images ................................................................................................. 63
Printing on custom-size media .......................................................................................... 63
Guidelines for printing custom-size paper ......................................................... 63
Setting custom paper sizes ............................................................................... 63
Loading custom-size media in tray 2 ................................................................. 64
Printing on vellum ............................................................................................................. 66
Printing on glossy paper .................................................................................................... 66
Colored paper .................................................................................................................... 66
Heavy paper ...................................................................................................................... 66
HP LaserJet Tough paper .................................................................................................. 67
Recycled paper .................................................................................................................. 67
Printing and paper storage environment ............................................................................................ 68
Printing on both sides (duplexing) ...................................................................................................... 69
Paper orientation for printing on both sides ....................................................................... 69
Layout options for printing on both sides ........................................................................... 69
To print on both sides ........................................................................................................ 70
Using features in the Windows printer driver ...................................................................................... 71
Creating and using quick sets ............................................................................................ 71
Using watermarks .............................................................................................................. 71
Resizing documents .......................................................................................................... 72
Setting a custom paper size from the printer driver ........................................................... 72
Using different paper and printing covers .......................................................................... 72
Printing a blank first page .................................................................................................. 73
Printing multiple pages on one sheet of paper .................................................................. 73
Using features in the Macintosh printer driver .................................................................................... 74
Creating and using presets ................................................................................................ 74
Printing a cover page ......................................................................................................... 74
Printing multiple pages on one sheet of paper .................................................................. 74
Printing on both sides of the paper .................................................................................... 75
Managing special printing situations .................................................................................................. 76
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Printing a different first page .............................................................................................. 76
Stopping a print request ..................................................................................................... 76
Managing stored jobs ......................................................................................................................... 77
Managing memory .............................................................................................................................. 78
5 Managing the printer
Using printer information pages ......................................................................................................... 80
Using the HP Easy Printer Care software .......................................................................................... 81
Supported operating systems ............................................................................................ 81
Supported browsers ........................................................................................................... 81
To open the HP Easy Printer Care software ...................................................................... 81
HP Easy Printer Care software sections ............................................................................ 81
Using the HP Printer Utility for Macintosh .......................................................................................... 83
Opening the HP Printer Utility ............................................................................................ 83
HP Printer Utility features .................................................................................................. 83
6 Maintenance
Managing supplies ............................................................................................................................. 86
Supplies life ....................................................................................................................... 86
Approximate print-cartridge replacement intervals ............................................................ 86
Managing the print cartridge .............................................................................................. 86
Replacing supplies and parts ............................................................................................................. 88
Supply replacement guidelines .......................................................................................... 88
Changing the print cartridge .............................................................................................. 88
Cleaning the printer ............................................................................................................................ 91
To clean the printer using the printer control panel ........................................................... 91
To stop the current print job from the printer control panel ............................... 76
To stop the current print job from the software program ................................... 76
Print-cartridge life expectancy ........................................................................... 86
Print-cartridge storage ....................................................................................... 86
HP print cartridges ............................................................................................ 86
HP policy on non-HP print cartridges ................................................................ 86
Print-cartridge authentication ............................................................................ 87
HP fraud hotline and Web site .......................................................................... 87
To change the print cartridge ............................................................................ 88
7 Problem solving
Basic troubleshooting checklist .......................................................................................................... 94
Factors that affect printer performance .............................................................................. 94
Troubleshooting flowchart .................................................................................................................. 95
Step 1: Does READY appear on the control-panel display? ............................................. 95
Step 2: Can you print a configuration page? .................................................................... 95
Step 3: Can you print from a program? ............................................................................ 96
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Step 4: Does the job print as expected? ............................................................................ 97
Step 5: Does the printer select the trays? .......................................................................... 98
Solving general printing problems ...................................................................................................... 99
Control-panel message types ........................................................................................................... 102
Control-panel messages .................................................................................................................. 103
Guidelines for using paper ............................................................................................................... 115
Printing special pages ...................................................................................................................... 116
Common causes of jams .................................................................................................................. 117
Jam locations ................................................................................................................................... 118
Jam recovery ................................................................................................................... 118
Clearing jams ................................................................................................................................... 119
Clearing jams from the input-tray areas ........................................................................... 119
Clearing jams from the print-cartridge area ..................................................................... 120
Clearing jams from the output-bin areas .......................................................................... 122
Solving repeated jams ..................................................................................................... 123
Troubleshooting print-quality problems ............................................................................................ 125
Print-quality problems associated with media .................................................................. 125
Print-quality problems associated with the environment .................................................. 125
Print-quality problems associated with jams .................................................................... 125
Image defect examples .................................................................................................... 125
Light print (partial page) .................................................................................................. 127
Light print (entire page) ................................................................................................... 127
Specks ............................................................................................................................ 128
Dropouts ......................................................................................................................... 128
Lines ............................................................................................................................... 129
Gray background ............................................................................................................ 129
Toner smear ................................................................................................................... 130
Loose toner ..................................................................................................................... 130
Repeating defects ........................................................................................................... 131
Repeating image ............................................................................................................. 131
Misformed characters ..................................................................................................... 131
Page skew ....................................................................................................................... 132
Curl or wave .................................................................................................................... 132
Wrinkles or creases ........................................................................................................ 133
Vertical white lines .......................................................................................................... 133
Tire tracks ....................................................................................................................... 134
White spots on black ....................................................................................................... 134
Scattered lines ................................................................................................................ 134
Blurred print .................................................................................................................... 135
Random image repetition ................................................................................................ 135
Troubleshooting common Windows problems ................................................................................ 137
Troubleshooting common Macintosh problems ................................................................................ 138
Troubleshooting Linux problems ...................................................................................................... 140
Troubleshooting common PostScript problems ................................................................................ 141
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General problems ............................................................................................................ 141
Appendix A Supplies and accessories
Order parts, accessories, and supplies ............................................................................................ 144
Order directly from HP ..................................................................................................... 144
Order through service or support providers ..................................................................... 144
Order directly through the HP Easy Printer Care software .............................................. 144
Part numbers .................................................................................................................................... 145
Print cartridge .................................................................................................................. 145
Memory ............................................................................................................................ 145
Cables and interfaces ...................................................................................................... 145
Print media ....................................................................................................................... 145
Appendix B Service and support
Hewlett-Packard limited warranty statement .................................................................................... 149
Print cartridge limited warranty statement ........................................................................................ 150
Customer Self Repair Warranty Service .......................................................................................... 151
End User License Agreement .......................................................................................................... 152
Customer support ............................................................................................................................. 154
HP maintenance agreements ........................................................................................................... 155
On-site service agreements ............................................................................................. 155
Next-day on-site service .................................................................................. 155
Weekly (volume) on-site service ..................................................................... 155
Repacking the printer ....................................................................................................... 155
Extended warranty ........................................................................................................... 156
Appendix C Specifications
Physical specifications ..................................................................................................................... 158
Electrical specifications .................................................................................................................... 158
Acoustic emissions ........................................................................................................................... 158
Operating environment ..................................................................................................................... 159
Paper specifications ......................................................................................................................... 160
Envelopes ........................................................................................................................ 160
Envelopes with double side seams ................................................................. 160
Envelopes with adhesive strips or flaps .......................................................... 161
Envelope margins ........................................................................................... 161
Envelope storage ............................................................................................ 161
Labels .............................................................................................................................. 161
Label construction ........................................................................................... 162
Transparencies ................................................................................................................ 162
Appendix D Regulatory information
FCC regulations ............................................................................................................................... 164
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Environmental product stewardship program ................................................................................... 165
Protecting the environment .............................................................................................. 165
Ozone production ............................................................................................................ 165
Power consumption ......................................................................................................... 165
Toner consumption .......................................................................................................... 165
Paper use ........................................................................................................................ 165
Plastics ............................................................................................................................ 165
HP LaserJet printing supplies .......................................................................................... 165
HP printing supplies returns and recycling program information ..................................... 165
Paper ............................................................................................................................... 166
Material restrictions .......................................................................................................... 16 6
Disposal of waste equipment by users in private households in the European Union ... . 167
Material Safety Data Sheet (MSDS) ................................................................................ 167
For more information ....................................................................................................... 167
Declaration of conformity .................................................................................................................. 168
Declaration of conformity ................................................................................................. 168
Safety statements ............................................................................................................................. 169
Laser safety ..................................................................................................................... 169
Canadian DOC regulations .............................................................................................. 169
VCCI statement (Japan) .................................................................................................. 169
Power cord statement (Japan) ......................................................................................... 169
EMI statement (Korea) ..................................................................................................... 169
Laser statement for Finland ............................................................................................. 170
Appendix E Working with memory
Overview .......................................................................................................................................... 172
Installing printer memory .................................................................................................................. 173
To install printer memory ................................................................................................. 173
Checking DIMM installation .............................................................................................................. 177
Saving resources (permanent resources) ....................................................................................... 178
Enabling memory for Windows ......................................................................................................... 179
Appendix F Printer commands
Understanding PCL 6 and PCL 5e printer command syntax ........................................................... 182
Combining escape sequences ......................................................................................... 182
Using escape characters ................................................................................................. 183
Selecting PCL 6 and PCL 5 fonts ................................................................................... 183
Common PCL 6 and PCL 5 printer commands ............................................................... 184
Glossary ........................................................................................................................................................... 189
Index ................................................................................................................................................................. 191
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x ENWW
1 Printer basics
Now that the printer is set up and ready to use, take a few moments to familiarize yourself with the
printer. This chapter contains basic information about the printer features:
Quick access to printer information
●
Printer at a glance
●
Features at a glance
●
Walkaround
●
Printer software
●
Selecting print media
●
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Quick access to printer information
Several references are available for use with this printer. See www.hp.com/support/lj5200l.
Guide Description
Getting started guide Provides step-by-step instructions for installing and setting up the printer.
User guide Provides detailed information for using and troubleshooting the printer. Available on the
printer CD.
Online Help Provides information about options that are available in the printer drivers. To view a Help
file, open the online Help through the printer driver.
2 Chapter 1 Printer basics ENWW
Printer at a glance
HP LaserJet 5200L
Prints up to 25 pages-per-minute (ppm)
●
32 megabytes (MB) of random access memory (RAM), upgradable up to 128 MB
●
100-sheet multipurpose tray (tray 1), 250-sheet input tray (tray 2), and 250-sheet output bin
●
Hi-Speed universal serial bus (USB) 2.0 port and IEEE 1284-compliant parallel port
●
One open dual inline memory module (DIMM) slot
●
ENWW Printer at a glance 3
Features at a glance
Feature Description
Performance
User interface
Printer drivers
Resolution
Storage features
Fonts
Accessories
Connectivity
460 MHz processor
●
Control-panel help
●
Show Me How help topics in the control panel
●
HP Easy Printer Care software (a Windows®-based status and troubleshooting tool)
●
Windows and Macintosh printer drivers
●
HP PCL 5e
●
HP PCL 6
●
PostScript® 3 emulation
●
Produces 600-dots-per-inch (dpi) print quality for fast, high-quality printing of business text and
●
graphics
Fonts, forms, and other macros
●
Job retention
●
80 internal fonts available for both PCL and PostScript 3 emulation
●
80 printer-matching screen fonts in TrueType format available with the software solution
●
100-pin 133 MHz dual inline memory modules (DIMMs)
●
IEEE 1284-compliant parallel connection
●
Environmental features
Supplies
Accessibility
Hi-Speed USB 2.0 connection
●
Sleep delay setting
●
The supplies status page contains information about toner level, page count, and estimated
●
pages remaining.
The printer checks for and authentic HP print cartridge at cartridge installation.
●
Internet-enabled supply-ordering capabilities (using HP Easy Printer Care software)
●
The online user guide is compatible with text screen-readers.
●
The print cartridge can be installed and removed by using one hand.
●
All doors and covers can be opened by using one hand.
●
Media can be loaded in tray 1 by using one hand.
●
4 Chapter 1 Printer basics ENWW
Walkaround
Printer parts
Before using the printer, familiarize yourself with the parts of the printer.
1
2
3
4
7
6
5
1 Top output bin
2 Long-media extension
3 Latch to open the front cover (provides access to the print cartridge)
4 Tray 1 (pull to open)
5 Tray 2
6 Control panel
7 Right-side cover (provides access to DIMMs)
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10
8
8 On/off switch
9 Interface ports (see Interface ports on page 6)
10 Rear output bin (pull to open)
Interface ports
The printer has two ports for connecting to a computer.
9
1
2
1 IEEE 1284B-compliant parallel connection
2 Hi-Speed USB 2.0 connection
6 Chapter 1 Printer basics ENWW
Printer software
The printing-system software is included with the printer. See the getting started guide for installation
instructions.
The printing system includes software for end users and network administrators, and printer drivers for
access to the printer features and communication with the computer.
NOTE: For a list of printer drivers and updated HP printer software, go to www.hp.com/go/
lj5200l_software.
Printer drivers
Printer drivers allow you to gain access to the printer features and allow the computer to communicate
with the printer (using a printer language). Check the installation notes and readme files on the printer
CD for additional software and languages.
The HP LaserJet 5200L printer uses the PCL 5e, PCL 6, and PostScript 3 emulation printer description
language (PDL) drivers.
Use the PCL 6 printer driver for the best overall performance.
●
Use the PCL 5 printer driver for general office printing.
●
Use the PS driver for printing from PostScript-based programs, for compatibility with PostScript
●
Level 3 needs, or for PS flash font support.
Operating system
Windows 98, Windows Millennium (Me)
Windows 2000
Windows XP (32-bit2 and 64-bit3)
Windows Server 2003 (32-bit)
Windows Server 2003 (64-bit)
Windows Vista (32–bit2 and 64–bit3)
Mac OS X V10.2 and later
1
Not all printer features are available from all drivers or operating systems.
2
For Windows 2000, Windows XP (32-bit), and Windows Vista (32-bit), download the PCL 5 driver from www.hp.com/go/
lj5200l_software.
3
For Windows XP (64-bit) and Windows Vista (64–bit), download the PCL 6 driver from www.hp.com/go/lj5200l_software.
1
2
PCL 5e PCL 6 PS 3 emulation
The printer drivers include online Help that has instructions for common printing tasks and also describes
the buttons, checkboxes, and drop-down lists that are in the printer driver.
Driver Autoconfiguration
The HP LaserJet PCL 6 and PCL 5e drivers for Windows and the PS drivers for Windows 2000 and
Windows XP feature automatic discovery and driver configuration for printer accessories at the time of
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installation. Accessories that the Driver Autoconfiguration supports are dual inline memory modules
(DIMMs). If the environment supports bidirectional communication, the installer presents Driver
Autoconfiguration as an installable component by default for a typical installation and for a custom
installation.
Update Now
If you have modified the configuration of the HP LaserJet 5200L printer since installation, the driver can
be automatically updated with the new configuration in environments that support bidirectional
communication. To change the configuration automatically, complete the following steps:
1. On the Windows taskbar, click Start, and then click Printers. Right-click the printer, and then click
Properties.
2. In the Properties dialog box, click the Device Settings tab.
3. Under Installable Options, click Automatic Configuration.
4. In the drop-down box, click Update Now, and then click Apply.
NOTE: The Update Now feature is not supported in environments where shared Windows NT® 4.0,
Windows 2000, or Windows XP clients are connected to Windows NT 4.0, Windows 2000, or
Windows XP hosts.
HP Driver Preconfiguration
HP Driver Preconfiguration is a software architecture and set of tools that you can use to customize and
distribute HP software in managed corporate printing environments. Using HP Driver Preconfiguration,
information technology (IT) administrators can preconfigure the printing and device defaults for
HP printer drivers before installing the drivers. For more information, see the HP Driver Preconfiguration
Support Guide, which is available at
Additional drivers
The following drivers are not included on the CD, but are available from www.hp.com/go/
lj5200l_software.
UNIX® model scripts
●
Linux drivers
●
www.hp.com/support/lj5200l.
8 Chapter 1 Printer basics ENWW
Opening the printer drivers
Operating System To change the settings for all
print jobs until the software
program is closed
Windows 98 and Me 1. On the File menu in the
Windows 2000, XP,
and Server 2003
Mac OS X V10.2 or
later
software program, click
Print.
2. Select the driver, and then
click Properties.
The steps can vary; this
procedure is most common.
1. On the File menu in the
software program, click
Print.
2. Select the driver, and then
click Properties or
Preferences.
The steps can vary; this
procedure is most common.
1. On the File menu, click
Print.
2. Change the settings that
you want on the various
pop-up menus.
To change the default settings
for all print jobs
1. Click Start, click Settings,
and then click Printers.
2. Right-click the driver icon,
and then select
Properties.
1. Click Start, click Settings,
and then click Printers or
Printers and Faxes.
2. Right-click the driver icon,
and then select Printing
Preferences.
1. On the File menu, click
Print.
2. Change the settings that
you want on the various
pop-up menus.
3. On the Presets pop-up
menu, click Save as and
type a name for the preset.
To change the product
configuration settings
1. Click Start, click Settings,
and then click Printers.
2. Right-click the driver icon,
and then select
Properties.
3. Click the Configure tab.
1. Click Start, click Settings,
and then click Printers or
Printers and Faxes.
2. Right-click the driver icon,
and then select
Properties.
3. Click the Device Settings
tab.
1. In the Finder, on the Go
menu, click Applications.
2. Open Utilities, and then
open Print Center (Mac OS
X V10.2) or Printer Setup
Utility (Mac OS X V10.3 or
Mac OS X V10.4).
3. Click on the print queue.
Software for Macintosh computers
The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs),
and the HP Printer Utility for use with Macintosh computers.
The printing system software includes the following components:
PostScript Printer Description (PPD) files
●
The PPDs, in combination with the Apple PostScript printer drivers, provide access to printer
features. Use the Apple PostScript printer driver that comes with the computer.
HP Printer Utility
●
These settings are saved in the
Presets menu. To use the new
settings, you must select the
saved preset option every time
you open a program and print.
4. On the Printers menu, click
Show Info.
5. Click the Installable
Options menu.
NOTE: Configuration settings
might not be available in Classic
mode.
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Use the HP Printer Utility to set up printer features that are not available in the printer driver:
Name the printer.
◦
Assign an internet protocol (IP) address to the printer.
◦
Download files and fonts.
◦
You can use the HP Printer Utility when your printer uses a universal serial bus (USB) cable. For
more information, see
NOTE: The HP Printer Utility is supported for Mac OS X V10.2 or later.
Using the HP Printer Utility for Macintosh on page 83.
Installing Macintosh printing system software for direct connections (USB)
NOTE: Macintosh computers do not support parallel port connections.
The Apple PostScript driver must be installed in order to use the PPD files. Use the Apple PostScript
driver that came with your Macintosh computer.
1. Connect a USB cable between the USB port on the printer and the USB port on the computer. Use
a standard 2-meter (6.56-foot) USB cable.
2. Insert the printer CD into the CD-ROM drive and run the installer. If the CD menu not run
automatically, double-click the CD icon on the desktop.
3. Double-click the Installer icon in the HP LaserJet Installer folder.
4. Follow the instructions on the computer screen.
USB queues are created automatically when the printer is attached to the computer. However, the
queue will use a generic PPD if the installer has not been run before the USB cable is connected.
Complete the following steps to change the queue PPD.
5. Open the Print Center or Printer Setup Utility.
6. Select the correct printer queue, and then click Show Info to open the Printer Info dialog box.
7. In the pop-up menu, select Printer Model, and then, in the pop-up menu in which Generic is
selected, select the correct PPD for the printer.
8. Print a test page from any software program to make sure that the software is correctly installed.
If installation fails, reinstall the software. If this fails, see the installation notes or late-breaking
readme files on the printer CD or the flyer that came in the printer box for help.
To remove software from Macintosh operating systems
To remove the software from a Macintosh computer, drag the PPD files to the trash can.
UNIX
For HP-UX and Solaris networks, go to www.hp.com/support/net_printing to download the HP Jetdirect
printer installer for UNIX.
Linux
For information, go to www.hp.com/go/linuxprinting.
10 Chapter 1 Printer basics ENWW
Utilities
The printer is equipped with several utilities that make it easy to monitor and manage the printer.
HP Easy Printer Care software
The HP Easy Printer Care software is a program that you can use for the following tasks:
Checking the printer status
●
Checking the supplies status
●
Setting up alerts
●
Viewing printer documentation
●
Gaining access to troubleshooting and maintenance tools
●
Perform a complete software installation in order to use the HP Easy Printer Care software.
Other components and utilities
Windows Macintosh OS
Software installer — automates the printing system
●
installation
Online Web registration
●
PostScript Printer Description files (PPDs) — use with the
●
Apple PostScript drivers that come with the Mac OS
The HP Printer Utility—change printer settings, view
●
status, and set up printer-event notification from a Mac.
This utility is supported for Mac OS X V10.2 and later.
ENWW Printer software 11
Selecting print media
This printer accepts a variety of media, such as cut-sheet paper, including up to 100% recycled fiber
content paper; envelopes; labels; transparencies; and custom-size paper. Properties such as weight,
composition, grain, and moisture content are important factors that affect printer performance and output
quality. Paper that does not meet the guidelines that are outlined in this manual can cause the following
problems:
Poor print quality
●
Increased jams
●
Premature wear on the printer, requiring repair
●
NOTE: Some paper might meet all of the guidelines in this manual and still not produce satisfactory
results. This might be the result of improper handling, unacceptable temperature and humidity levels,
or other variables over which Hewlett-Packard has no control. Before purchasing large quantities of
media, make sure that it meets the requirements that are specified in this user guide and in the
HP LaserJet Printer Family Print Media Guide, which is available for download at
support/ljpaperguide. Always test paper before buying large quantities.
CAUTION: Using media that does not meet HP specifications can cause problems for the printer,
requiring repair. This repair is not covered by the HP warranty or service agreements.
Supported media sizes
http://www.hp.com/
Media size Dimensions Tray 1 Tray 2 Duplex
Letter 216 x 279 mm (8.5 x 11 in)
60 to 199 g/m
Letter-R 279 x 216 mm (11 x 8.5 in)
A4 211 x 297 mm (8.3 x 11.7 in)
A4-R 297 x 211 mm (11.7 x 8.3 in)
Legal 216 x 356 mm (8.5 x 14 in)
Executive 185 x 267 mm (7.3 x 10.5 in)
Executive (JIS) 216 x 330 mm (8.5 x 13 in)
A5 147 x 211 mm (5.8 x 8.3 in)
B5 (JIS) 183 x 257 mm (7.2 x 10.1 in)
11 x 17 279 x 432 mm (11 x 17 in)
A3 297 x 419 mm (11.7 x 16.5 in)
2
(16 to 53 lb)
1
B4 (JIS) 257 x 363 mm (10.1 x 14.3 in)
8K 269 x 391 mm (10.6 x 15.4 in)
12 Chapter 1 Printer basics ENWW
Media size Dimensions Tray 1 Tray 2 Duplex
8K 259 x 368 mm (10.2 x 14.5 in)
8K 273 x 394 mm (10.75 x 15.5 in)
16K 184 x 260 mm (7.24 x 10.24 in)
16K 195 x 270 mm (7.68 x 10.63 in)
16K 273 x 197 mm (10.75 x 7.75 in)
Statement 140 x 216 mm (5.5 x 8.5 in)
12 x 18 305 x 457 mm (12 x 18 in)
A6 105 x 148 mm (4.14 x 5.83 in)
RA3 305 x 430 mm (12 x 16.93 in)
B6 128 x 182 mm (5.1 x 7.2 in)
S Postcard (JIS) 100 x 148 mm (3.94 x 5.83 in)
1
D Postcard (JIS) 148 x 200 mm (5.83 x 7.87 in)
Envelope #10 105 x 241 mm (4.13 x 9.5 in)
Envelope Monarch 98 x 191 mm (3.87 x 7.5 in)
Envelope C5 162 x 229 mm (6.38 x 9 in)
Envelope DL 110 x 220 mm (4.33 x 8.66 in)
Envelope B5 176 x 250 mm (6.93 x 9.84 in)
Custom
1
For more information about duplexing, see Printing on both sides (duplexing) on page 69.
For more information about using print media, see Paper specifications on page 160.
Supported media types
Media type Weight Tray 1 Tray 2 Duplex
Plain
60 to 199 g/m2 (16 to 53 lb)
1
Plain
Preprinted
60 to 120 g/m2 (16 to 32 lb)
60 to 120 g/m
2
(16 to 32 lb)
ENWW Selecting print media 13
Media type Weight Tray 1 Tray 2 Duplex
1
Letterhead
60 to 120 g/m2 (16 to 32 lb)
Transparency 0.10 to 0.14 mm thick (4.7 to 5 mils
thick)
Prepunched
Bond
Recycled
Envelopes
Colored paper
60 to 120 g/m2 (16 to 32 lb)
60 to 120 g/m2 (16 to 32 lb)
60 to 120 g/m2 (16 to 32 lb)
75 to 90 g/m2 (20 to 24 lb)
60 to 120 g/m2 (16 to 32 lb)
Labels 0.10 to 0.14 mm thick (4.7 to 5 mils
thick)
Cardstock
135 to 176 g/m2 (36 to 47 lb)
Rough
Light
Vellum
60 to 75 g/m2 (16 to 20 lb)
60 to 120 g/m2 (16 to 32 lb)
Tough Paper 0.10 to 0.14 mm thick (4.7 to 5 mils
thick)
Postcard
Custom
1
For more information about duplexing, see Printing on both sides (duplexing) on page 69.
135 to 176 g/m2 (36 to 47 lb)
60 to 199 g/m
2
(16 to 53 lb)
14 Chapter 1 Printer basics ENWW
2 Control panel
This section explains the printer control panel and menus:
Overview
●
Control-panel layout
●
Using the control-panel menus
●
Show Me How menu
●
Retrieve Job menu
●
Information menu
●
Paper Handling menu
●
Configure Device menu
●
Diagnostics menu
●
Service menu
●
Changing printer-control-panel configuration settings
●
ENWW 15
Overview
You can perform most routine printing tasks from the computer by using the program or printer driver.
These two methods are the most convenient way to control the printer, and they will override the printercontrol-panel settings. See the Help file for your program, or, for more information about gaining access
to the printer driver, see
You can also control the printer by changing settings at the printer control panel. Use the control panel
to gain access to printer features that the program or printer driver do not support.
You can print a menu map at the printer control panel that shows the settings with the currently selected
values (see
Some menus or menu items appear only if certain options are installed in the printer.
Opening the printer drivers on page 9.
Using printer information pages on page 80).
16 Chapter 2 Control panel ENWW
Control-panel layout
The control-panel display gives you complete, timely information about the printer and print jobs. Menus
provide access to printer functions and detailed information.
The message and prompt areas of the display alert you to the state of the printer and tell you how to
respond.
1
11
10
2
?
9
8
7
Shows status information, menus, help information, and error
●
messages.
Provides information about the message on the control-panel display.
●
Opens and closes the menus.
●
On: The printer is online and ready to accept data to print.
●
Off: The printer cannot accept data because it is offline (paused) or has
●
experienced an error.
Data
5
Stop
Attention
6
Menu
3
Ready
4
Number Button or light Function
1 Control-panel display
2
3 Menu button
4 Ready light
Help ( ) button
Blinking: The printer is going offline. The printer stops processing the
●
current print job and expels all of the active pages from the paper path.
5 Data light
6 Attention light
7 Stop button
On: The printer has data to print, but is waiting to receive all of the data.
●
Off: The printer has no data to print.
●
Blinking: The printer is processing or printing the data.
●
On: The printer has experienced a problem. Make note of the message
●
on the control-panel display, and then turn the printer off and on. See
Control-panel messages on page 103 for help in resolving problems.
Off: The printer is functioning without error.
●
Blinking: Action is required. See the control-panel display.
●
Cancels the current print job in process and expels all of the active
●
pages from the paper path. The time that it takes to cancel the job
depends on the size of the print job. (Press the button only once.) Also
clears continuable errors that are associated with the canceled job.
NOTE: The control-panel lights cycle while the print job is cleared from both
the printer and the computer, and then the printer returns to the Ready state.
ENWW Control-panel layout 17
Number Button or light Function
8
9
10
11
Down ( ) button
Select ( ) button
Back ( ) button
Up ( ) button
Navigates to the next item in the list, or decreases the value of numeric
●
items
Clears an error condition when the condition is clearable
●
Saves the selected value for an item
●
Performs the action that is associated with the item that is highlighted
●
on the control-panel display
Backs up one level in the menu tree or backs up one numeric entry
●
Closes menus if held down for more than 1 second
●
Navigates to the previous item in the list, or increases the value of
●
numeric items
18 Chapter 2 Control panel ENWW
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