Reproduction, adaptation, or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
The information contained in this document
is subject to change without notice.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
Part number Q3942-90951
Edition 1, 11/2004
Trademark Credits
®
, Acrobat®, and PostScript® are
Adobe
trademarks of Adobe Systems Incorporated.
®
is a trademark or registered
Corel
trademark of Corel Corporation or Corel
Corporation Limited.
Linux is a U.S. registered trademark of
Linus Torvalds.
Microsoft
®
, Windows®, and Windows NT
®
are U.S. registered trademarks of Microsoft
Corporation.
®
is a registered trademark of The
UNIX
Open Group.
®
ENERGY STAR
®
logo
are U.S. registered marks of the
and the ENERGY STAR
United States Environmental Protection
Agency.
HP customer care
Online services
For 24-hour access to information by using a modem or Internet connection
World Wide Web: Updated HP printer software, product and support information, and printer
drivers in several languages can be obtained from http://www.hp.com/support/lj4345mfp.
(The site is in English.)
Online troubleshooting tools
HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools
for desktop computing and printing products. ISPE helps you quickly identify, diagnose, and
resolve computing and printing problems. The ISPE tools are available at
http://instantsupport.hp.com.
Telephone support
Hewlett-Packard Company provides free telephone support during the warranty period.
When you call, you will be connected to a responsive team that is waiting to help you. For
the telephone number for your country/region, see the flyer that came in the box with the
product, or visit http://www.hp.com/support/callcenters. Before calling HP, have the following
information ready: the product name and serial number, the date of purchase, and a
description of the problem.
You can also find support on the Internet at http://www.hp.com. Click the support & drivers
block.
Software utilities, drivers, and electronic information
Go to http://www.hp.com/go/lj4345mfp_software. (The site is in English, but printer drivers
can be downloaded in several languages.)
For information over the telephone, see the flyer that came in the box with the printer.
HP direct ordering for accessories or supplies
Order supplies from the following Web sites:
United States: http://www.hp.com/sbso/product/supplies
Canada: http://www.hp.ca/catalog/supplies
Europe: http://www.hp.com/go/supplies
Asia-Pacific: http://www.hp.com/paper/
Order accessories from http://www.hp.com/support/lj4345mfp. For more information, see
Ordering parts, accessories, and supplies.
To order supplies or accessories over the telephone, call the following numbers:
United States businesses: 800-282-6672
United States small and medium businesses: 800-888-9909
United States home and home offices: 800-752-0900
Canada: 800-387-3154
To find the phone numbers for other countries/regions, see the flyer that came in the box
with the printer.
HP service information
ENWWiii
To locate HP-Authorized Dealers in the United States or Canada, call 800-243-9816 (United
States) or 800-387-3867 (Canada). Or, go to http://www.hp.com/go/cposupportguide.
For service for your HP product in other countries/regions, call the customer support number
for your country/region. See the flyer that came in the box with the printer.
HP service agreements
Call: 800-HPINVENT [800-474-6836 (U.S.)] or 800-268-1221 (Canada).
Out-of-Warranty Service: 800-633-3600.
Extended Service: Call: 800-HPINVENT [800-474-6836 (U.S.)] or 800-268-1221 (Canada).
Or, go to the HP Care Pack Services Web site at http://www.hpexpress-services.com.
HP Toolbox
To check the printer status and settings and to view troubleshooting information and online
documentation, use the HP Toolbox software. You can view the HP Toolbox when the
printer is directly connected to your computer or when it is connected to a network. You must
have performed a complete software installation to use the HP Toolbox. See
Using the
HP Toolbox.
HP support and information for Macintosh computers
Visit: http://www.hp.com/go/macosx for Mac OS X support information and HP subscription
service for driver updates.
Visit: http://www.hp.com/go/mac-connect for products designed specifically for the Macintosh
user.
ivENWW
Table of contents
1 MFP basics
HP LaserJet 4345mfp configurations.........................................................................................2
HP LaserJet 4345mfp (Q3942A—base model)...................................................................2
HP LaserJet 4345x mfp (Q3943A)......................................................................................2
HP LaserJet 4345xs mfp (Q3944A)....................................................................................2
HP LaserJet 4345xm mfp (Q3945A)...................................................................................3
Features and benefits of the MFP..............................................................................................4
Congratulations on your purchase of the HP LaserJet 4345mfp. If you have not done so, see
the HP LaserJet 4345mfp Start Guide that is provided with the multifunction peripheral
(MFP) for setup instructions.
After the MFP is set up and ready to use, take a few moments to get to know the MFP. This
chapter introduces the following topics:
●
HP LaserJet 4345mfp configurations
●
Features and benefits of the MFP
●
MFP parts and accessories
●
Software
●
Loading input trays
ENWW1
HP LaserJet 4345mfp configurations
The HP LaserJet 4345mfp Series is available in the following configurations.
HP LaserJet 4345mfp (Q3942A—base model)
The HP LaserJet 4345mfp comes standard with the following items:
●A 100-sheet input tray (tray 1)
●A 500-sheet input tray (tray 2)
●An automatic document feeder (ADF) that holds up to 50 pages
●An HP Jetdirect embedded print server for connecting to a 10/100Base-T network
●128 megabytes (MB) synchronous dynamic random access memory (SDRAM)
HP LaserJet 4345x mfp (Q3943A)
The HP LaserJet 4345x mfp has the same features as the base model and also includes the
following items:
The HP LaserJet 4345mfp Series is designed to be shared by a workgroup. Use the MFP to
copy and print black-and-white documents or to digitally send color or black-and-white
documents. The MFP is a standalone copier that does not require connection to a computer.
With the optional HP LaserJet mfp analog fax accessory 300 (included with some models),
the MFP can also send and receive faxes. With the exception of digital sending and network
printing, you can select all functions at the MFP control panel.
Functions
●Two-sided copying (duplexing)
●Image modification
●Color digital sending
●Document finishing
Speed and throughput
●45 pages per minute (ppm) when scanning and printing on letter-size paper; 43 (ppm)
when copying and printing on A4-size paper
●25% to 400% scalability when using the scanner glass
●25% to 200% scalability when using the automatic document feeder (ADF)
●Less than 10 seconds to print the first page
●Transmit Once, Raster Image Processing (RIP) ONCE technology
●Duty cycle of up to 200,000 pages per month
●400 megahertz (MHz) microprocessor
Resolution
●600 dots per inch (dpi) with Resolution Enhancement technology (REt)
●FastRes 1200 provides 1200 dpi quality at full speed
●Up to 220 levels of gray
Memory
●256 megabytes (MB) of random-access memory (RAM), expandable to 512 MB by using
industry standard 100-pin double data rate dual inline memory modules (DDR DIMMs)
●Memory Enhancement technology (MEt) that automatically compresses data to use
RAM more efficiently
User interface
●Graphic display on the control panel
●An embedded Web server to gain access to support and order supplies (for network-
connected products)
●HP Toolbox software to provide MFP status and alerts and print internal information pages
4Chapter 1 MFP basicsENWW
Language and fonts
●HP Printer Command Language (PCL) 6
●HP PCL 5e for compatibility
●Printer Management Language
●PDF
●XHTML
●80 scalable TrueType typefaces
●
HP PostScript
®
3 emulation (PS)
Copying and sending
●Modes for text, graphics, and mixed text and graphics formats
●A job-interrupt feature (at copy boundaries)
●Multiple pages per sheet
●Operator attendance animations (for example, jam recovery)
●E-mail compatibility
●A sleep feature that saves energy
●Automatic duplex (two-sided) scanning
Note
An automatic duplex printing accessory is required for two-sided copying.
Print cartridge
●Prints up to 18,000 pages at 5% coverage.
●No-shake cartridge design
●Authentic HP print cartridge detection
ENWWFeatures and benefits of the MFP5
Paper-handling
●Input
–Tray 1 (multipurpose tray): A multipurpose tray for paper, transparencies, labels,
and envelopes. Holds up to 100 sheets of paper or 10 envelopes.
–Tray 2 and optional trays 3, 4, and 5: 500-sheet trays. These trays automatically
detect standard paper sizes up to Legal and allow printing on custom-size paper.
–
Automatic document feeder (ADF): Holds up to 50 sheets of paper.
–Duplex printing and copying: With the optional duplexing accessory, provides two-
sided printing and copying (printing on both sides of the paper).
–ADF duplex scanning: The ADF has an autmatic duplexer for scanning two-sided
documents.
–Optional envelope feeder: Holds up to 75 envelopes.
●Output
–Standard output bin: The standard output bin is located on the left side of the MFP.
This bin can hold up to 500 sheets of paper.
–ADF output bin: The ADF output bin is underneath the ADF input tray. The bin
holds up to 50 sheets of paper, and the MFP automatically stops when this bin is full.
–Optional stapler/stacker: The stapler/stacker staples up to 30 sheets and stacks
up to 500 sheets.
Note
–Optional 3-bin mailbox: One bin stacks up to 500 sheets, and two bins stack up to
100 sheets each for a total capacity of 700 sheets.
Connectivity
●IEEE 1284B-compliant parallel connection
●A Foreign Interface Harness (FIH) connection (AUX) for connecting other devices
●Local area network (LAN) connector (RJ-45) for the embedded HP Jetdirect print server
●Optional analog fax card
●Optional HP Digital Sending Software (DSS)
●Optional HP Jetdirect enhanced input/output (EIO) print server cards
–Universal serial bus (USB), serial, and LocalTalk
–Fast Ethernet 10/100TX
Environmental features
●
The sSleep setting saves energy (meets ENERGY STAR
See Protecting the environment for more information.
®
guidelines, Version 1.0).
Security features
●Foreign Interface Harness (FIH)
●Secure Disk Erase
●Security lock
6Chapter 1 MFP basicsENWW
●Job retention
●DSS authentication
Minimum system requirements
To use the e-mail functionality, the MFP must be connected to an IP-based server that
has simple mail transfer protocol (SMTP). This server can either be on the local area
network or at an outside Internet service provider (ISP). HP recommends tha tthe MFP
be located on the same local area network (LAN) as the SMTP server. If you are using
an ISP, you must connect to the ISP by using a digital subscriber line (DSL) connection.
If you are obtaining e-mail services from an ISP, ask the ISP to provide the correct
SMTP address. Dial-up connections are not supported. If you do not have an SMTP
server on your network, third-party software is available that allows you to create an
SMTP server. However, purchase and support of this software is your responsibility.
ENWWFeatures and benefits of the MFP7
MFP parts and accessories
Before using the MFP, familiarize yourself with the parts of the MFP.
1ADF assembly
2ADF top cover
3Automatic document feeder (ADF) input tray
4Top cover (provides access to the print cartridge)
5Top-cover lever
6Tray 1 (multipurpose tray)
7Jam-access lever
8Tray-number indicator
9Paper-level indicator
10 Control-panel keypad
11 Control-panel display
12 Control-panel status lights
13 Scanner lock
13 Output bin
14 Optional duplexer
15 On/off switch
16 Power connection
17 Interface ports
18 Formatter cover (provides access to the flash memory cards and the hard disk)
8Chapter 1 MFP basicsENWW
Accessories and supplies
You can increase the capabilities of the MFP by adding optional accessories. For information
about ordering accessories and supplies, see
Ordering parts, accessories, and supplies.
Note
Use the accessories and supplies that have been specifically designed for the MFP in order
to ensure optimum performance.
1500-sheet feeder (Q5968A) (See the note that follows)
2Duplexer (Q5969A)
3Envelope feeder (Q2438B)
4Stapler/stacker (Q5691A)
5Memory DIMMs and flash memory cards
6HP Jetdirect print server (EIO card)
7Hard-disk accessory (EIO card)
8Storage cabinet/stand (Q5970A)
93-bin mailbox (Q5692A)
10 Staple cartridge (C8091A)
11 Print cartridge (Q5945A)
12 HP LaserJet analog fax accessory 300(Q3701A)
Note
The MFP can accept up to three optional 500-sheet feeders. HP recommends also using a
cabinet/stand when using the optional 500-sheet feeders.
ENWWMFP parts and accessories9
Interface ports
The MFP has five ports for connecting to a computer or a network. The ports are at the left,
rear corner of the MFP.
1EIO slot
2Network connection (embedded HP Jetdirect print server)
3Foreign interface harness (FIH) port
4IEEE 1284B-compliant parallel port
5Fax connection (for connecting to an optional analog fax accessory)
WARNING!
Moving the MFP
Before moving the MFP, be sure to lock the scanner. The scanner lock is underneath the
scanner lid, to the left of the scanner glass.
The MFP is heavy and should be lifted by three people. One person should stand at the front
of the MFP and should grip the sides, and the other two people should stand at the sides of
the MFP and should grip the sides and back. Remove the ouput bin or other optional output
accessories before moving the MFP. To lift the MFP, grip the lift handles that are on the
sides and on the back of the MFP. Do not attempt to lift the MFP by gripping any other partof the MFP. If the bottom of the MFP is attached to an optional accessory (such as a 500sheet feeder or a storage cabinet), the accessory latches must be unlocked before moving
the MFP.
To prevent possible injury to yourself or damage to the MFP, separate the MFP from any
currently installed optional accessories (for example an optional feeder or a stapler/stacker)
before lifting the MFP.
10Chapter 1 MFP basicsENWW
Locking and unlocking optional accessories
For more stability to prevent the MFP from tipping over, the optional 500-sheet feeders and
the cabinet are automatically locked to the bottom of the MFP. When accessories are
installed, verify that the lock on each accessory is in the rear (locked) position.
To unlock the accessories, slide the lever to the forward (unlocked) position.
ENWWMFP parts and accessories11
Software
The MFP comes with helpful software, including printer drivers and optional software. For
easy MFP setup and access to the full range of MFP features, HP recommends that you
install the software that is provided.
Check the installation notes and Readme files on the MFP CD-ROM for additional software
and languages. HP software is not available in all languages.
Operating systems and MFP components
The MFP CD-ROM contains the software components and drivers for users and network
administrators. The printer drivers that are provided on the CD-ROM must be installed in
order to take full advantage of MFP features. The other programs are recommended, but are
not required for operation. Check the installation notes and Readme files on the MFP
CD-ROM for more information.
The CD-ROM includes software that is designed for users and network administrators who
are operating in the following environments:
●
Microsoft
●
Microsoft Windows NT
●Microsoft Windows 2000, Windows XP, and Windows Server 2003
®
Windows® 98 and Windows Millennium Edition (Me)
®
4.0 (printer driver only)
●Apple Mac OS version 9.1 and later, and Mac OS X version 10.1 or later
The most recent printer drivers for all supported operating systems are available at
http://www.hp.com/go/lj4345mfp_software. If you do not have access to the Internet, see the
support flyer that came in the MFP box for information about obtaining the most recent
software.
The following table lists the available software for the MFP.
SoftwareWindows
98/Me
Windows Installerxx
3
PCL 5
PCL 6xx
PostScript emulationxxx
HP Toolboxxx
HP Web Jetadmin
Macintosh Installerx
1
xx
Windows
2000/XP/
Server 2003
xx
Mac OS
2
x
UNIX®/
Linux
OS/2
Macintosh PostScript
Printer Description (PPD)
files
IBM drivers
1
x
x
12Chapter 1 MFP basicsENWW
SoftwareWindows
98/Me
Windows
2000/XP/
Server 2003
Mac OS
UNIX®/
Linux
OS/2
Note
Note
Model scripts
1
Available only on the World Wide Web.
2
Mac OS X V.10.2 or higher, TCP/IP required
3
Install by using the Add Printer wizard.
1
x
You can also purchase the optional HP Digital Sending Software, which provides digital fax
capability. For more information go to http://www.hp.com/go/lj4345mfp_software
Printer drivers
Printer drivers provide access to the MFP features and allow the computer to communicate
with the MFP (by using a printer language). Check the install notes, Readme, and latebreaking Readme files on the MFP CD-ROM for additional software and languages.
The following printer drivers are included with the MFP. The most recent drivers are
available at http://www.hp.com/go/lj4345mfp_software. Depending on the configuration of
Windows-based computers, the installation program for the MFP software automatically
checks the computer for Internet access to obtain the latest drivers.
PCL5 printer drivers and printer drivers for Microsoft Windows NT 4.0 are available for
download at http://www.hp.com/go/lj4345mfp_software.
Operating system
1
PCL 6PS
PPD
2
Note
Note
Windows 98, Mexxx
Windows 2000, XP, Server 2003xxx
Mac OSxx
1
Not all MFP features are available from all drivers or operating systems. See the context-
sensitive help in the printer driver for available features.
2
PostScript (PS) Printer Description files (PPDs)
If your system did not automatically check the Internet for the latest drivers during software
installation, download them from http://www.hp.com/go/lj4345mfp_software.
You can obtain Model Scripts for UNIX and Linux by downloading them from the Internet or
by requesting them from an HP-authorized service or support provider. For Linux support
see http://www.hp.com/go/linux. For UNIX support see http://www.hp.com/go/
jetdirectunix_software. For additional information see the support flyer that came in the MFP
box.
If the printer driver that you want is not on the MFP CD-ROM or is not listed here, check the
install notes, Readme, and late-breaking Readme files to see if the printer driver is
supported. If it is not supported, contact the manufacturer or distributor of the program that
you are using and request a driver for the MFP.
ENWWSoftware13
Additional drivers
The following drivers are not included on the CD-ROM, but are available from the Internet.
●OS/2 PCL 5 or PCL 6 printer driver.
●OS/2 PS printer driver.
●UNIX model scripts.
●Linux drivers.
●HP OpenVMS drivers.
Note
Note
The OS/2 drivers are available from IBM and are packaged with OS/2. They are not
available for Simplified Chinese, Korean, Japanese, or Traditional Chinese.
Select the correct printer driver for your needs
If you are using a Windows operating system, select a printer driver based on the way that
you use the MFP. Certain MFP features are available only in the PCL 6 drivers. See the
printer driver Help for available features.
●Use the PCL 6 driver to take full advantage of MFP features. For general office printing,
the PCL 6 driver is recommended to provide optimum performance and print quality.
●Use the PS driver if you are printing primarily from PostScript-specific programs such as
®
Adobe
and Corel®, for compatibility with PostScript Level 3 needs, or for PS flash font
support.
The MFP automatically switches between PS and PCL printer languages.
Using the printer drivers
Use one of the following methods to open the printer drivers from your computer:
Operating
System
To change the settings
for all print jobs until
the software program
is closed
To change the print
job default settings
(for example, turn on
Print on Both Sides by
default)
To change the
configuration settings
(for example, add a
physical option such
as a tray or enable/
disable a driver feature
such as Allow Manual
Duplexing)
Windows 98, NT
4.0, and Me
On the File menu in the
software program, click
Print. Select the MFP,
and then click
Properties.
The steps can vary; this
procedure is most
common.
Click Start, click
Settings, and then click
Printers. Right-click the
MFP icon, and then
select Properties
(Windows 98 and Me) or
Document Defaults
(Windows NT 4.0).
Click Start, click
Settings, and then click
Printers. Right-click the
MFP icon, and then
select Properties. Click
the Configure tab.
14Chapter 1 MFP basicsENWW
Operating
System
To change the settings
for all print jobs until
the software program
is closed
To change the print
job default settings
(for example, turn on
Print on Both Sides by
default)
To change the
configuration settings
(for example, add a
physical option such
as a tray or enable/
disable a driver feature
such as Allow Manual
Duplexing)
Windows 2000,
XP, and Server
2003
Mac OS V9.1On the File menu, click
Mac OS X V10.1On the File menu, click
On the File menu in the
software program, click
Print. Select the MFP,
and then click
Properties or
Preferences.
The steps can vary; this
procedure is most
common.
Print. Change the
settings that you want
on the various pop-up
menus.
Print. Change the
settings that you want
on the various pop-up
menus.
Click Start, click
Settings, and then click
Printers or Printers
and Faxes. Right-click
the MFP icon, and then
select PrintingPreferences.
On the File menu, click
Print. As you change
settings on the pop-up
menu, click SaveSettings.
On the File menu, click
Print. Change the
settings that you want
on the various pop-up
menus, and then on the
main pop-up menu, click
Save Custom Setting.
These settings are
saved as the Custom
option. To use the new
settings, you must select
the Custom option
every time that you open
a program and print.
Click Start, click
Settings, and then click
Printers or Printers
and Faxes. Right-click
the MFP icon, and then
select Properties. Click
the Device Settings tab.
Click the desktop MFP
icon. From the Printing
menu, click ChangeSetup.
Delete the MFP and
reinstall it. The driver will
be auto-configured with
the new options when it
is reinstalled.
Note
Use this procedure for
AppleTalk connections
only. Configuration
settings might not be
available in Classic
mode.
Mac OS X V10.2On the File menu, click
Print. Change the
settings that you want
on the various pop-up
menus.
On the File menu, click
Print. Change the
settings that you want
on the various pop-up
menus, and then, on the
Presets pop-up menu,
click Save as and type a
name for the preset.
These settings are
saved in the Presets
menu. To use the new
settings, you must select
the saved preset option
every time you open a
program and print.
Open Print Center by
selecting the hard drive,
clicking Applications,
clicking Utilities, then
double-clicking PrintCenter. Click on the
print queue. On the
Printers menu, click
Show Info. Click the
Installable Options
menu.
Note
Configuration settings
might not be available in
Classic mode.
ENWWSoftware15
Operating
System
To change the settings
for all print jobs until
the software program
is closed
To change the print
job default settings
(for example, turn on
Print on Both Sides by
default)
To change the
configuration settings
(for example, add a
physical option such
as a tray or enable/
disable a driver feature
such as Allow Manual
Duplexing)
Mac OS X V10.3On the File menu, click
Print. Change the
settings that you want
on the various pop-up
menus.
On the File menu, click
Print. Change the
settings that you want
on the various pop-up
menus, and then, on the
Presets pop-up menu,
click Save as and type a
name for the preset.
These settings are
saved in the Presets
menu. To use the new
settings, you must select
the saved preset option
every time that you open
a program and print.
Open Printer SetupUtility by select ing the
hard drive, clicking
Applications, clicking
Utilities, then double-clicking Printer Setup
Utility. Click on the print
queue. On the Printers
menu, click Show Info.
Click the Installable
Options menu.
Printer driver Help (Windows)
Each printer driver has Help screens that can be activated by using the Help button, the F1
key on the computer keyboard, or a question-mark symbol in the upper-right corner of the
printer driver (depending on the Windows operating system that you are using). You can
also open printer-driver Help by right-clicking any item in the driver, and then clicking What'sThis? These Help screens give detailed information about the specific driver. Printer driver
Help is separate from your program Help.
Printer driver features
The printer driver has features that enable you to perform many helpful tasks, such as the
following:
●Print on both sides (duplex printing)
●Print watermarks
●Resize documents
●Configure a custom paper size
●Print on different paper for the first page or print covers on different paper
●Print multiple pages on one sheet of paper
●Set up output options such as stapling or using the 3-bin mailbox
●Specify whether pages are delivered face-up or face-down
For complete information about using these driver features, see
paper (optional duplexer) and Using features in the printer driver.
Printing on both sides of
16Chapter 1 MFP basicsENWW
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