HP LaserJet 4345 User's Guide

HP LaserJet 4345mfp Series

User Guide

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained in this document is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Part number Q3942-90951

Edition 1, 11/2004

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HP customer care

Online services

For 24-hour access to information by using a modem or Internet connection

World Wide Web: Updated HP printer software, product and support information, and printer drivers in several languages can be obtained from http://www.hp.com/support/lj4345mfp. (The site is in English.)

Online troubleshooting tools

HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools for desktop computing and printing products. ISPE helps you quickly identify, diagnose, and resolve computing and printing problems. The ISPE tools are available at

http://instantsupport.hp.com.

Telephone support

Hewlett-Packard Company provides free telephone support during the warranty period. When you call, you will be connected to a responsive team that is waiting to help you. For the telephone number for your country/region, see the flyer that came in the box with the product, or visit http://www.hp.com/support/callcenters. Before calling HP, have the following information ready: the product name and serial number, the date of purchase, and a description of the problem.

You can also find support on the Internet at http://www.hp.com. Click the support & drivers block.

Software utilities, drivers, and electronic information

Go to http://www.hp.com/go/lj4345mfp_software. (The site is in English, but printer drivers can be downloaded in several languages.)

For information over the telephone, see the flyer that came in the box with the printer.

HP direct ordering for accessories or supplies

Order supplies from the following Web sites:

United States: http://www.hp.com/sbso/product/supplies

Canada: http://www.hp.ca/catalog/supplies

Europe: http://www.hp.com/go/supplies

Asia-Pacific: http://www.hp.com/paper/

Order accessories from http://www.hp.com/support/lj4345mfp. For more information, see

Ordering parts, accessories, and supplies.

To order supplies or accessories over the telephone, call the following numbers:

United States businesses: 800-282-6672

United States small and medium businesses: 800-888-9909

United States home and home offices: 800-752-0900

Canada: 800-387-3154

To find the phone numbers for other countries/regions, see the flyer that came in the box with the printer.

HP service information

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To locate HP-Authorized Dealers in the United States or Canada, call 800-243-9816 (United States) or 800-387-3867 (Canada). Or, go to http://www.hp.com/go/cposupportguide.

For service for your HP product in other countries/regions, call the customer support number for your country/region. See the flyer that came in the box with the printer.

HP service agreements

Call: 800-HPINVENT [800-474-6836 (U.S.)] or 800-268-1221 (Canada).

Out-of-Warranty Service: 800-633-3600.

Extended Service: Call: 800-HPINVENT [800-474-6836 (U.S.)] or 800-268-1221 (Canada). Or, go to the HP Care Pack Services Web site at http://www.hpexpress-services.com.

HP Toolbox

To check the printer status and settings and to view troubleshooting information and online documentation, use the HP Toolbox software. You can view the HP Toolbox when the printer is directly connected to your computer or when it is connected to a network. You must have performed a complete software installation to use the HP Toolbox. See

Using the

HP Toolbox.

HP support and information for Macintosh computers

Visit: http://www.hp.com/go/macosx for Mac OS X support information and HP subscription service for driver updates.

Visit: http://www.hp.com/go/mac-connect for products designed specifically for the Macintosh user.

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Table of contents

1 MFP basics

HP LaserJet 4345mfp configurations.........................................................................................2

HP LaserJet 4345mfp (Q3942A—base model)...................................................................2

HP LaserJet 4345x mfp (Q3943A)......................................................................................2

HP LaserJet 4345xs mfp (Q3944A)....................................................................................2

HP LaserJet 4345xm mfp (Q3945A)...................................................................................3

Features and benefits of the MFP..............................................................................................4

Functions ............................................................................................................................4

Speed and throughput ........................................................................................................4

Resolution ...........................................................................................................................4

Memory ...............................................................................................................................4

User interface .....................................................................................................................4

Language and fonts ...........................................................................................................5

Copying and sending ..........................................................................................................5

Print cartridge .....................................................................................................................5

Paper-handling ...................................................................................................................6

Connectivity ........................................................................................................................6

Environmental features .......................................................................................................6

Security features .................................................................................................................6

Minimum system requirements............................................................................................7

MFP parts and accessories........................................................................................................8

Accessories and supplies....................................................................................................9

Interface ports....................................................................................................................10

Moving the MFP.................................................................................................................10

Locking and unlocking optional accessories.....................................................................11

Software ..................................................................................................................................12

Operating systems and MFP components .......................................................................12

Printer drivers ...................................................................................................................13

HP disk management utility ..............................................................................................17

Software for Macintosh computers ...................................................................................17

Installing the printing system software .............................................................................17

Uninstalling the software ..................................................................................................22

Loading input trays...................................................................................................................23

Loading tray 1 ...................................................................................................................23

Loading trays 2, 3, 4 and 5 ...............................................................................................24

Configuring the trays by using the Paper handling menu ..............................................28

2 Using the control panel

Control-panel layout ................................................................................................................30

Control-panel features .............................................................................................................31

Home-screen navigation .........................................................................................................32

Help system .............................................................................................................................33

"What is this?" Help ..........................................................................................................33

"Show me how" Help ........................................................................................................33

Menu map ...............................................................................................................................34

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Retrieve job menu ...................................................................................................................35

Information menu ....................................................................................................................36

Paper handling menu ..............................................................................................................37

Configure device menu ...........................................................................................................40

Originals submenu ............................................................................................................40

Copying submenu .............................................................................................................41

Enhancement submenu ....................................................................................................41

Sending submenu .............................................................................................................42

Printing submenu ..............................................................................................................44

PCL submenu ...................................................................................................................46

Print quality submenu .......................................................................................................48

System setup submenu ....................................................................................................51

Copy/send settings............................................................................................................55

MBM-3 Configuration submenu.........................................................................................56

Stapler/stacker submenu...................................................................................................56

I/O submenu .....................................................................................................................57

EIO X Jetdirect submenu ..................................................................................................58

Embedded Jetdirect submenu ..........................................................................................58

Resets submenu ...............................................................................................................61

Fax menu ................................................................................................................................63

Diagnostics menu ....................................................................................................................64

Service menu ..........................................................................................................................67

3 Printing

Orienting media .......................................................................................................................70

Printing documents .................................................................................................................72

To print a document ..........................................................................................................72

Selecting which tray is used for printing .................................................................................73

Understanding tray order ..................................................................................................73

Customizing tray 1 operation ............................................................................................73

Printing by type and size of media (locking trays) ............................................................74

Manually feeding media from tray 1 .................................................................................75

Selecting the correct fuser mode ............................................................................................76

Selecting the output bin ...........................................................................................................77

3-bin mailbox output bins ..................................................................................................77

Selecting an output location .............................................................................................77

Selecting face-up or face-down output for copy jobs........................................................78

Printing on envelopes ..............................................................................................................79

Loading envelopes in tray 1 ..............................................................................................79

Printing on special media ........................................................................................................81

Printing on labels ..............................................................................................................81

Printing on transparencies ................................................................................................81

Printing on letterhead, prepunched, or preprinted paper .................................................82

Printing on paper that has a special finish .......................................................................83

Printing on small sizes, custom sizes, or heavy paper .....................................................83

Setting custom paper sizes ..............................................................................................84

Printing on both sides of paper (optional duplexer) ................................................................86

Guidelines for printing on both sides of paper ..................................................................86

Orientation of paper for duplexing ....................................................................................87

Layout options for printing on both sides of paper ...........................................................87

To print on both sides by using the optional duplex-printing accessory ..........................88

Setting the registration ............................................................................................................89

To set the registration .......................................................................................................89

Using features in the printer driver ..........................................................................................90

Creating and using quick sets ..........................................................................................90

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Creating and using watermarks ........................................................................................90

Resizing documents..........................................................................................................91

Setting a custom paper size from the printer driver..........................................................91

Printing on different paper for the first page of a print job ................................................91

Printing multiple pages on one sheet of paper .................................................................92

Setting the stapling options...............................................................................................92

Selecting face-up or face-down output in the printer driver..............................................93

Using job storage features ......................................................................................................94

To gain access to the job storage features ......................................................................94

Printing a private job .........................................................................................................9 4

Deleting a private job ........................................................................................................95

Storing a print job .............................................................................................................95

Creating a QuickCopying job ............................................................................................96

Printing additional copies of QuickCopy jobs ...................................................................96

Deleting a QuickCopy job .................................................................................................97

Proofing and holding a job ................................................................................................97

Printing the remaining copies of a held job ......................................................................97

Deleting a held job ............................................................................................................9 8

4 Copying

Copy-screen navigation ........................................................................................................100

Cancel button ..................................................................................................................100

OK button ........................................................................................................................100

Basic copying instructions .....................................................................................................101

Copying by using the default settings .............................................................................101

Copying by using user-defined settings .........................................................................101

Copying by using the scanner glass ...............................................................................103

Copying by using the ADF ..............................................................................................103

Using Job Mode ..............................................................................................................103

Modifying copy settings for the current job ...........................................................................104

Adjusting the copy contrast ............................................................................................104

Reducing or enlarging copies .........................................................................................104

Background removal .......................................................................................................104

Sharpness .......................................................................................................................104

Contrast ..........................................................................................................................104

Copying multiple sized originals ............................................................................................105

Creating a stored copy job ....................................................................................................105

5 Scanning and sending to e-mail

What is SMTP?......................................................................................................................108

What is LDAP?.......................................................................................................................108

E-mail configuration...............................................................................................................109

Automatic e-mail configuration........................................................................................109

Manual e-mail configuration............................................................................................109

To find gateways by using an e-mail program................................................................110

E-mail screen navigation .......................................................................................................111

Help button .....................................................................................................................111

From: field .......................................................................................................................111

To:, CC:, and BCC: fields................................................................................................111

Clear All button ...............................................................................................................111

E-mail basics .........................................................................................................................112

Loading documents ........................................................................................................112

Sending documents ........................................................................................................112

Using the address book ........................................................................................................114

Creating a recipient list ...................................................................................................114

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Using the local address book .........................................................................................114

Additional e-mail features.......................................................................................................116

Secondary e-mail.............................................................................................................116

Send to folder..................................................................................................................116

Send to workflow.............................................................................................................116

6 Faxing

Analog faxing.........................................................................................................................118

Installing the fax accessory.............................................................................................118

Connecting the fax accessory to a phone line................................................................120

Configuring and using the fax features............................................................................121

Digital faxing...........................................................................................................................122

7 Optional output and input devices

3-bin mailbox..........................................................................................................................124

Mailbox mode..................................................................................................................124

Stacker mode...................................................................................................................124

Function-separator mode................................................................................................124

Using the 3-bin mailbox...................................................................................................124

Stapler/stacker accessory .....................................................................................................127

To configure the printer driver to recognize the optional stapler/stacker........................127

To select the stapler in the software (Windows) ............................................................127

To select the stapler in the software (Mac) ....................................................................127

To select the stapler at the control panel for printed jobs ..............................................128

To select the stapler in the printer driver for printed jobs (Windows)..............................128

To select the stapler in the printer driver for printed jobs (Mac)......................................128

To set the stapler at the control panel for all copy jobs...................................................128

To set the stapler at the control panel for a single copy job............................................129

To configure the MFP to stop or continue when the staple cartridge is empty...............129

Loading staples ...............................................................................................................129

500-sheet feeders and the cabinet/stand..............................................................................131

Envelope feeder.....................................................................................................................132

Installing the optional envelope feeder ...........................................................................132

Removing the optional envelope feeder .........................................................................133

Loading envelopes in the optional envelope feeder .......................................................133

Troubleshooting the output and input accessories................................................................136

8 Security features

Securing the embedded Web server.....................................................................................138

To secure the embedded Web server.............................................................................138

Foreign Interface Harness (FIH) ...........................................................................................139

Requirements .................................................................................................................139

Using the FIH ..................................................................................................................139

Secure Disk Erase ................................................................................................................141

Data affected ..................................................................................................................141

Gaining access to Secure Disk Erase ............................................................................141

Additional Information .....................................................................................................141

Job-storage features .............................................................................................................142

DSS authentication ...............................................................................................................143

Locking the control-panel menus...........................................................................................144

To lock the control-panel menus.....................................................................................144

Locking the formatter cage....................................................................................................145

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9 Managing and maintaining the MFP

Using the embedded Web server .........................................................................................148

Opening the embedded Web server ..............................................................................148

Information tab ................................................................................................................149

Settings tab .....................................................................................................................149

Digital Sending tab..........................................................................................................150

Networking tab ................................................................................................................150

Other links .......................................................................................................................151

Using the HP Toolbox ...........................................................................................................152

Supported operating systems .........................................................................................152

Supported browsers .......................................................................................................152

To view the HP Toolbox .................................................................................................153

Status tab ........................................................................................................................153

Alerts tab .........................................................................................................................153

Device Settings window ..................................................................................................154

Toolbox links ...................................................................................................................154

Other links .......................................................................................................................154

Using HP Web Jetadmin software ........................................................................................155

Configuring and verifying an IP address ...............................................................................156

TCP/IP assignment .........................................................................................................156

Verifying the TCP/IP configuration .................................................................................156

Changing an IP address .................................................................................................156

Setting the real-time clock .....................................................................................................158

Setting the date and time ................................................................................................158

Setting the wake time......................................................................................................159

Setting the sleep delay....................................................................................................160

Checking the MFP configuration ...........................................................................................161

To print an information page ..........................................................................................161

Menu map .......................................................................................................................161

Configuration page .........................................................................................................161

HP Jetdirect page ...........................................................................................................163

Supplies status page ......................................................................................................163

Usage page ....................................................................................................................164

PCL or PS font list ..........................................................................................................165

Managing the print cartridge .................................................................................................166

HP print cartridges ..........................................................................................................166

Non-HP print cartridges ..................................................................................................166

Print-cartridge authentication .........................................................................................166

Print-cartridge storage ....................................................................................................166

Print-cartridge life expectancy ........................................................................................166

Checking the supply level ...............................................................................................167

Cartridge-low and cartridge-out conditions ....................................................................167

Upgrading the firmware..........................................................................................................169

Determining the current level of firmware........................................................................169

Downloading the new firmware from the HP Web site....................................................169

Transferring the new firmware to the MFP......................................................................169

Upgrading the HP Jetdirect firmware..............................................................................171

Cleaning the MFP..................................................................................................................173

Cleaning the outside of the MFP ....................................................................................173

Cleaning the touchscreen ...............................................................................................173

To clean the scanner glass .............................................................................................173

Cleaning the fuser ..........................................................................................................173

Cleaning the ADF delivery system .................................................................................174

Calibrating the scanner..........................................................................................................178

To print the calibration target...........................................................................................178

Performing preventive maintenance......................................................................................179

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Printer preventive maintenance ......................................................................................179

The ADF maintenance kit................................................................................................179

10 Solving problems

Solving general problems .....................................................................................................182

Troubleshooting checklist ...............................................................................................182

Determining MFP problems ..................................................................................................184

Clearing jams.........................................................................................................................185

Clearing jams from the top-cover and print-cartridge areas............................................186

Clearing jams from the optional envelope-feeder area...................................................188

Clearing jams from the tray 1 area..................................................................................189

Clearing jams from the tray 2, 3, 4, or 5 areas................................................................191

Clearing jams from the optional duplexer........................................................................192

Clearing jams from the output areas...............................................................................193

Clearing jams from the fuser...........................................................................................195

Clearing jams from the ADF............................................................................................198

Clearing staple jams........................................................................................................199

Solving repeated jams ....................................................................................................201

Using the paper-path test................................................................................................201

Understanding MFP messages .............................................................................................203

Using the MFP help system ............................................................................................203

If a message persists ......................................................................................................203

Resolving control-panel messages........................................................................................204

Understanding accessory lights for the 3-bin mailbox and stapler/stacker ..........................216

Accessory lights ..............................................................................................................216

Replacing accessories or accessory components .........................................................217

Understanding lights on the formatter....................................................................................218

HP Jetdirect LEDs...........................................................................................................218

Heartbeat LED.................................................................................................................218

Fax LED...........................................................................................................................219

Correcting print-quality and copy-quality problems ..............................................................220

Print-quality checklist ......................................................................................................220

Image defect examples ..................................................................................................220

Light print (partial page) ..................................................................................................222

Light print (entire page) ..................................................................................................223

Specks ............................................................................................................................223

Dropouts .........................................................................................................................223

Lines ...............................................................................................................................224

Gray background ............................................................................................................224

Toner smear ...................................................................................................................225

Loose toner .....................................................................................................................225

Repeating defects ...........................................................................................................226

Repeating image ............................................................................................................226

Misformed characters .....................................................................................................227

Page skew ......................................................................................................................227

Curl or wave ....................................................................................................................227

Wrinkles or creases ........................................................................................................228

Vertical white lines ..........................................................................................................228

Tire tracks .......................................................................................................................229

White spots on black ......................................................................................................229

Scattered lines ................................................................................................................229

Blurred print ....................................................................................................................230

Random image repetition ...............................................................................................230

Blank page (ADF)............................................................................................................231

Horizontal lines (ADF).....................................................................................................231

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Page skew (ADF)............................................................................................................232

Vertical lines (ADF)..........................................................................................................232

Image shifted (ADF)........................................................................................................232

Unexpected image (ADF)................................................................................................233

Repetitive defect ruler......................................................................................................234

Solving e-mail problems.........................................................................................................235

To validate the SMTP gateway address..........................................................................235

To validate the LDAP gateway address..........................................................................235

Solving network connectivity problems..................................................................................236

Troubleshooting network printing problems ...................................................................236

Verifying communication over the network.....................................................................236

Appendix A Supplies and accessories

Ordering parts, accessories, and supplies ............................................................................240

Ordering directly from HP ...............................................................................................240

Ordering through service or support providers ...............................................................240

Ordering directly through the embedded Web server (for printers that are

connected to a network) ..............................................................................................240

Ordering directly through the HP Toolbox software (for printers that are directly

connected to a computer) ...........................................................................................240

Part numbers .........................................................................................................................241

Accessories ....................................................................................................................241

Print cartridges ................................................................................................................241

Maintenance kits .............................................................................................................242

Memory ...........................................................................................................................242

Cables and interfaces .....................................................................................................243

Print media ......................................................................................................................243

Appendix B Service and support

Hewlett-Packard limited warranty statement ........................................................................247

Print Cartridge Limited Warranty Statement .........................................................................248

Availability of support and service .........................................................................................249

HP maintenance agreements ...............................................................................................249

Priority Onsite Service ....................................................................................................249

Next business day...........................................................................................................249

Installation and maintenance-kit replacement.................................................................249

Repacking the MFP ...............................................................................................................250

To repack the MFP .........................................................................................................250

Service information form .......................................................................................................251

Appendix C MFP specifications

Physical specifications...........................................................................................................254

Electrical specifications..........................................................................................................255

Acoustic specifications...........................................................................................................256

Environmental specifications ................................................................................................257

Image area.............................................................................................................................258

Skew specifications................................................................................................................259

Appendix D Media specifications

Print media specifications .....................................................................................................261

Printing and paper storage environment ........................................................................261

Envelopes .......................................................................................................................262

Labels .............................................................................................................................264

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Transparencies ...............................................................................................................264

Supported types and sizes of print media..............................................................................265

Appendix E MFP memory and expansion

Memory overview...................................................................................................................272

Determining memory requirements .......................................................................................273

Installing memory ..................................................................................................................274

To install memory DIMMs ...............................................................................................274

To install a flash memory card .......................................................................................276

Replacing the hard-disk drive..........................................................................................278

Checking memory installation ...............................................................................................282

To verify that memory devices are installed correctly ....................................................282

Saving resources (permanent resources) .............................................................................283

Installing EIO cards ...............................................................................................................284

To install EIO cards ........................................................................................................284

Appendix F Regulatory information

Introduction ............................................................................................................................285

FCC regulations ....................................................................................................................286

Telecom..................................................................................................................................287

Environmental Product Stewardship program ......................................................................288

Protecting the environment .............................................................................................288

Ozone production ...........................................................................................................288

Energy consumption .......................................................................................................288

HP LaserJet printing supplies .........................................................................................289

Material safety data sheet ..............................................................................................290

For more information ......................................................................................................290

Declaration of conformity (HP LaserJet 4345mfp) ................................................................291

Declaration of conformity (HP LaserJet 4345x mfp, 4345xs mfp, and 4345xs mfp).............292

Country-/region-specific safety statements ...........................................................................293

Laser safety statement ...................................................................................................293

Canadian DOC statement ..............................................................................................293

Japanese VCCI statement ..............................................................................................293

Korean EMI statement ....................................................................................................293

Finnish laser statement ..................................................................................................294

Australia...........................................................................................................................294

Index

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MFP basics

Congratulations on your purchase of the HP LaserJet 4345mfp. If you have not done so, see the HP LaserJet 4345mfp Start Guide that is provided with the multifunction peripheral (MFP) for setup instructions.

After the MFP is set up and ready to use, take a few moments to get to know the MFP. This chapter introduces the following topics:

●

HP LaserJet 4345mfp configurations

●

Features and benefits of the MFP

●

MFP parts and accessories

●

Software

●

Loading input trays

ENWW 1

HP LaserJet 4345mfp configurations

The HP LaserJet 4345mfp Series is available in the following configurations.

HP LaserJet 4345mfp (Q3942A—base model)

The HP LaserJet 4345mfp comes standard with the following items:

● A 100-sheet input tray (tray 1)

● A 500-sheet input tray (tray 2)

● An automatic document feeder (ADF) that holds up to 50 pages

● An HP Jetdirect embedded print server for connecting to a 10/100Base-T network

● 128 megabytes (MB) synchronous dynamic random access memory (SDRAM)

HP LaserJet 4345x mfp (Q3943A)

The HP LaserJet 4345x mfp has the same features as the base model and also includes the following items:

● An automatic duplex printing accessory (duplexer)

● An additional 500-sheet feeder (tray 3)

● An analog fax accessory

HP LaserJet 4345xs mfp (Q3944A)

2 Chapter 1 MFP basics ENWW

The HP LaserJet 4345xs mfp has the same features as the base model and also includes the following items:

● An automatic duplex printing accessory (duplexer)

● An additional 500-sheet feeder (tray 3)

● An analog fax accessory

● A stapler/stacker accessory

● A cabinet/stand

HP LaserJet 4345xm mfp (Q3945A)

The HP LaserJet 4345xm mfp has the same features as the base model and also includes the following items:

● An automatic duplex printing accessory (duplexer)

● An additional 500-sheet feeder (tray 3)

● An analog fax accessory

● A 3-bin mailbox accessory

● A cabinet/stand

ENWW HP LaserJet 4345mfp configurations 3

Features and benefits of the MFP

The HP LaserJet 4345mfp Series is designed to be shared by a workgroup. Use the MFP to copy and print black-and-white documents or to digitally send color or black-and-white documents. The MFP is a standalone copier that does not require connection to a computer. With the optional HP LaserJet mfp analog fax accessory 300 (included with some models), the MFP can also send and receive faxes. With the exception of digital sending and network printing, you can select all functions at the MFP control panel.

Functions

● Two-sided copying (duplexing)

● Image modification

● Color digital sending

● Document finishing

Speed and throughput

● 45 pages per minute (ppm) when scanning and printing on letter-size paper; 43 (ppm)

when copying and printing on A4-size paper

● 25% to 400% scalability when using the scanner glass

● 25% to 200% scalability when using the automatic document feeder (ADF)

● Less than 10 seconds to print the first page

● Transmit Once, Raster Image Processing (RIP) ONCE technology

● Duty cycle of up to 200,000 pages per month

● 400 megahertz (MHz) microprocessor

Resolution

● 600 dots per inch (dpi) with Resolution Enhancement technology (REt)

● FastRes 1200 provides 1200 dpi quality at full speed

● Up to 220 levels of gray

Memory

● 256 megabytes (MB) of random-access memory (RAM), expandable to 512 MB by using

industry standard 100-pin double data rate dual inline memory modules (DDR DIMMs)

● Memory Enhancement technology (MEt) that automatically compresses data to use

RAM more efficiently

User interface

● Graphic display on the control panel

● An embedded Web server to gain access to support and order supplies (for network-

connected products)

● HP Toolbox software to provide MFP status and alerts and print internal information pages

4 Chapter 1 MFP basics ENWW

Language and fonts

● HP Printer Command Language (PCL) 6

● HP PCL 5e for compatibility

● Printer Management Language

● PDF

● XHTML

● 80 scalable TrueType typefaces

●

HP PostScript

3 emulation (PS)

Copying and sending

● Modes for text, graphics, and mixed text and graphics formats

● A job-interrupt feature (at copy boundaries)

● Multiple pages per sheet

● Operator attendance animations (for example, jam recovery)

● E-mail compatibility

● A sleep feature that saves energy

● Automatic duplex (two-sided) scanning

Note

An automatic duplex printing accessory is required for two-sided copying.

Print cartridge

● Prints up to 18,000 pages at 5% coverage.

● No-shake cartridge design

● Authentic HP print cartridge detection

ENWW Features and benefits of the MFP 5

Paper-handling

● Input

– Tray 1 (multipurpose tray): A multipurpose tray for paper, transparencies, labels,

and envelopes. Holds up to 100 sheets of paper or 10 envelopes.

– Tray 2 and optional trays 3, 4, and 5: 500-sheet trays. These trays automatically

detect standard paper sizes up to Legal and allow printing on custom-size paper.

–

Automatic document feeder (ADF): Holds up to 50 sheets of paper.

– Duplex printing and copying: With the optional duplexing accessory, provides two-

sided printing and copying (printing on both sides of the paper).

– ADF duplex scanning: The ADF has an autmatic duplexer for scanning two-sided

documents.

– Optional envelope feeder: Holds up to 75 envelopes.

● Output

– Standard output bin: The standard output bin is located on the left side of the MFP.

This bin can hold up to 500 sheets of paper.

– ADF output bin: The ADF output bin is underneath the ADF input tray. The bin

holds up to 50 sheets of paper, and the MFP automatically stops when this bin is full.

– Optional stapler/stacker: The stapler/stacker staples up to 30 sheets and stacks

up to 500 sheets.

Note

– Optional 3-bin mailbox: One bin stacks up to 500 sheets, and two bins stack up to

100 sheets each for a total capacity of 700 sheets.

Connectivity

● IEEE 1284B-compliant parallel connection

● A Foreign Interface Harness (FIH) connection (AUX) for connecting other devices

● Local area network (LAN) connector (RJ-45) for the embedded HP Jetdirect print server

● Optional analog fax card

● Optional HP Digital Sending Software (DSS)

● Optional HP Jetdirect enhanced input/output (EIO) print server cards

– Universal serial bus (USB), serial, and LocalTalk

– Fast Ethernet 10/100TX

Environmental features

●

The sSleep setting saves energy (meets ENERGY STAR

See Protecting the environment for more information.

guidelines, Version 1.0).

Security features

● Foreign Interface Harness (FIH)

● Secure Disk Erase

● Security lock

6 Chapter 1 MFP basics ENWW

● Job retention

● DSS authentication

Minimum system requirements

To use the e-mail functionality, the MFP must be connected to an IP-based server that

has simple mail transfer protocol (SMTP). This server can either be on the local area

network or at an outside Internet service provider (ISP). HP recommends tha tthe MFP

be located on the same local area network (LAN) as the SMTP server. If you are using

an ISP, you must connect to the ISP by using a digital subscriber line (DSL) connection.

If you are obtaining e-mail services from an ISP, ask the ISP to provide the correct

SMTP address. Dial-up connections are not supported. If you do not have an SMTP

server on your network, third-party software is available that allows you to create an

SMTP server. However, purchase and support of this software is your responsibility.

ENWW Features and benefits of the MFP 7

MFP parts and accessories

Before using the MFP, familiarize yourself with the parts of the MFP.

1 ADF assembly 2 ADF top cover 3 Automatic document feeder (ADF) input tray 4 Top cover (provides access to the print cartridge) 5 Top-cover lever 6 Tray 1 (multipurpose tray) 7 Jam-access lever 8 Tray-number indicator 9 Paper-level indicator 10 Control-panel keypad 11 Control-panel display 12 Control-panel status lights 13 Scanner lock

13 Output bin 14 Optional duplexer 15 On/off switch 16 Power connection 17 Interface ports 18 Formatter cover (provides access to the flash memory cards and the hard disk)

8 Chapter 1 MFP basics ENWW

Accessories and supplies

You can increase the capabilities of the MFP by adding optional accessories. For information about ordering accessories and supplies, see

Ordering parts, accessories, and supplies.

Note

Use the accessories and supplies that have been specifically designed for the MFP in order to ensure optimum performance.

1 500-sheet feeder (Q5968A) (See the note that follows) 2 Duplexer (Q5969A) 3 Envelope feeder (Q2438B) 4 Stapler/stacker (Q5691A) 5 Memory DIMMs and flash memory cards 6 HP Jetdirect print server (EIO card) 7 Hard-disk accessory (EIO card) 8 Storage cabinet/stand (Q5970A) 9 3-bin mailbox (Q5692A) 10 Staple cartridge (C8091A) 11 Print cartridge (Q5945A) 12 HP LaserJet analog fax accessory 300(Q3701A)

Note

The MFP can accept up to three optional 500-sheet feeders. HP recommends also using a cabinet/stand when using the optional 500-sheet feeders.

ENWW MFP parts and accessories 9

Interface ports

The MFP has five ports for connecting to a computer or a network. The ports are at the left, rear corner of the MFP.

1 EIO slot 2 Network connection (embedded HP Jetdirect print server) 3 Foreign interface harness (FIH) port 4 IEEE 1284B-compliant parallel port 5 Fax connection (for connecting to an optional analog fax accessory)

WARNING!

Moving the MFP

Before moving the MFP, be sure to lock the scanner. The scanner lock is underneath the scanner lid, to the left of the scanner glass.

The MFP is heavy and should be lifted by three people. One person should stand at the front of the MFP and should grip the sides, and the other two people should stand at the sides of the MFP and should grip the sides and back. Remove the ouput bin or other optional output accessories before moving the MFP. To lift the MFP, grip the lift handles that are on the sides and on the back of the MFP. Do not attempt to lift the MFP by gripping any other part of the MFP. If the bottom of the MFP is attached to an optional accessory (such as a 500sheet feeder or a storage cabinet), the accessory latches must be unlocked before moving the MFP.

To prevent possible injury to yourself or damage to the MFP, separate the MFP from any currently installed optional accessories (for example an optional feeder or a stapler/stacker) before lifting the MFP.

10 Chapter 1 MFP basics ENWW

Locking and unlocking optional accessories

For more stability to prevent the MFP from tipping over, the optional 500-sheet feeders and the cabinet are automatically locked to the bottom of the MFP. When accessories are installed, verify that the lock on each accessory is in the rear (locked) position.

To unlock the accessories, slide the lever to the forward (unlocked) position.

ENWW MFP parts and accessories 11

Software

The MFP comes with helpful software, including printer drivers and optional software. For easy MFP setup and access to the full range of MFP features, HP recommends that you install the software that is provided.

Check the installation notes and Readme files on the MFP CD-ROM for additional software and languages. HP software is not available in all languages.

Operating systems and MFP components

The MFP CD-ROM contains the software components and drivers for users and network administrators. The printer drivers that are provided on the CD-ROM must be installed in order to take full advantage of MFP features. The other programs are recommended, but are not required for operation. Check the installation notes and Readme files on the MFP CD-ROM for more information.

The CD-ROM includes software that is designed for users and network administrators who are operating in the following environments:

●

Microsoft

●

Microsoft Windows NT

● Microsoft Windows 2000, Windows XP, and Windows Server 2003

Windows® 98 and Windows Millennium Edition (Me)

4.0 (printer driver only)

● Apple Mac OS version 9.1 and later, and Mac OS X version 10.1 or later

The most recent printer drivers for all supported operating systems are available at

http://www.hp.com/go/lj4345mfp_software. If you do not have access to the Internet, see the

support flyer that came in the MFP box for information about obtaining the most recent software.

The following table lists the available software for the MFP.

Software Windows

98/Me

Windows Installer x x

PCL 5

PCL 6 x x

PostScript emulation x x x

HP Toolbox x x

HP Web Jetadmin

Macintosh Installer x

x x

Windows 2000/XP/ Server 2003

x x

Mac OS

UNIX®/ Linux

OS/2

Macintosh PostScript Printer Description (PPD) files

IBM drivers

12 Chapter 1 MFP basics ENWW

Software Windows

98/Me

Windows 2000/XP/ Server 2003

Mac OS

UNIX®/ Linux

OS/2

Note

Model scripts

Available only on the World Wide Web.

Mac OS X V.10.2 or higher, TCP/IP required

Install by using the Add Printer wizard.

You can also purchase the optional HP Digital Sending Software, which provides digital fax capability. For more information go to http://www.hp.com/go/lj4345mfp_software

Printer drivers

Printer drivers provide access to the MFP features and allow the computer to communicate with the MFP (by using a printer language). Check the install notes, Readme, and latebreaking Readme files on the MFP CD-ROM for additional software and languages.

The following printer drivers are included with the MFP. The most recent drivers are available at http://www.hp.com/go/lj4345mfp_software. Depending on the configuration of Windows-based computers, the installation program for the MFP software automatically checks the computer for Internet access to obtain the latest drivers.

PCL5 printer drivers and printer drivers for Microsoft Windows NT 4.0 are available for download at http://www.hp.com/go/lj4345mfp_software.

Operating system

PCL 6 PS

PPD

Note

Windows 98, Me x x x

Windows 2000, XP, Server 2003 x x x

Mac OS x x

Not all MFP features are available from all drivers or operating systems. See the context-

sensitive help in the printer driver for available features.

PostScript (PS) Printer Description files (PPDs)

If your system did not automatically check the Internet for the latest drivers during software installation, download them from http://www.hp.com/go/lj4345mfp_software.

You can obtain Model Scripts for UNIX and Linux by downloading them from the Internet or by requesting them from an HP-authorized service or support provider. For Linux support see http://www.hp.com/go/linux. For UNIX support see http://www.hp.com/go/

jetdirectunix_software. For additional information see the support flyer that came in the MFP

box.

If the printer driver that you want is not on the MFP CD-ROM or is not listed here, check the install notes, Readme, and late-breaking Readme files to see if the printer driver is supported. If it is not supported, contact the manufacturer or distributor of the program that you are using and request a driver for the MFP.

ENWW Software 13

Additional drivers

The following drivers are not included on the CD-ROM, but are available from the Internet.

● OS/2 PCL 5 or PCL 6 printer driver.

● OS/2 PS printer driver.

● UNIX model scripts.

● Linux drivers.

● HP OpenVMS drivers.

Note

The OS/2 drivers are available from IBM and are packaged with OS/2. They are not available for Simplified Chinese, Korean, Japanese, or Traditional Chinese.

Select the correct printer driver for your needs

If you are using a Windows operating system, select a printer driver based on the way that you use the MFP. Certain MFP features are available only in the PCL 6 drivers. See the printer driver Help for available features.

● Use the PCL 6 driver to take full advantage of MFP features. For general office printing,

the PCL 6 driver is recommended to provide optimum performance and print quality.

● Use the PS driver if you are printing primarily from PostScript-specific programs such as

Adobe

and Corel®, for compatibility with PostScript Level 3 needs, or for PS flash font

support.

The MFP automatically switches between PS and PCL printer languages.

Using the printer drivers

Use one of the following methods to open the printer drivers from your computer:

Operating System

To change the settings for all print jobs until the software program is closed

To change the print job default settings (for example, turn on Print on Both Sides by default)

To change the configuration settings (for example, add a physical option such as a tray or enable/ disable a driver feature such as Allow Manual Duplexing)

Windows 98, NT

4.0, and Me

On the File menu in the software program, click Print. Select the MFP, and then click Properties.

The steps can vary; this procedure is most common.

Click Start, click

Settings, and then click Printers. Right-click the

MFP icon, and then select Properties (Windows 98 and Me) or

Document Defaults

(Windows NT 4.0).

Click Start, click

Settings, and then click Printers. Right-click the

MFP icon, and then select Properties. Click the Configure tab.

14 Chapter 1 MFP basics ENWW

Operating System

To change the settings for all print jobs until the software program is closed

To change the print job default settings (for example, turn on Print on Both Sides by default)

To change the configuration settings (for example, add a physical option such as a tray or enable/ disable a driver feature such as Allow Manual Duplexing)

Windows 2000, XP, and Server 2003

Mac OS V9.1 On the File menu, click

Mac OS X V10.1 On the File menu, click

On the File menu in the software program, click Print. Select the MFP, and then click

Properties or Preferences.

The steps can vary; this procedure is most common.

Print. Change the settings that you want on the various pop-up menus.

Click Start, click

Settings, and then click Printers or Printers and Faxes. Right-click

the MFP icon, and then select Printing Preferences.

On the File menu, click Print. As you change settings on the pop-up menu, click Save Settings.

On the File menu, click Print. Change the settings that you want on the various pop-up menus, and then on the main pop-up menu, click Save Custom Setting. These settings are saved as the Custom option. To use the new settings, you must select the Custom option every time that you open a program and print.

Click Start, click

Settings, and then click Printers or Printers and Faxes. Right-click

the MFP icon, and then select Properties. Click the Device Settings tab.

Click the desktop MFP icon. From the Printing menu, click Change Setup.

Delete the MFP and reinstall it. The driver will be auto-configured with the new options when it is reinstalled.

Note

Use this procedure for AppleTalk connections only. Configuration settings might not be available in Classic mode.

Mac OS X V10.2 On the File menu, click

Print. Change the settings that you want on the various pop-up menus.

On the File menu, click Print. Change the settings that you want on the various pop-up menus, and then, on the Presets pop-up menu, click Save as and type a name for the preset. These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option every time you open a program and print.

Open Print Center by selecting the hard drive, clicking Applications, clicking Utilities, then double-clicking Print Center. Click on the print queue. On the

Printers menu, click Show Info. Click the Installable Options

menu.

Note

Configuration settings might not be available in Classic mode.

ENWW Software 15

Operating System

To change the settings for all print jobs until the software program is closed

To change the print job default settings (for example, turn on Print on Both Sides by default)

To change the configuration settings (for example, add a physical option such as a tray or enable/ disable a driver feature such as Allow Manual Duplexing)

Mac OS X V10.3 On the File menu, click

Print. Change the

settings that you want on the various pop-up menus.

Open Printer Setup Utility by select ing the hard drive, clicking

Applications, clicking Utilities, then double- clicking Printer Setup Utility. Click on the print

queue. On the Printers menu, click Show Info. Click the Installable

Options menu.

Printer driver Help (Windows)

Each printer driver has Help screens that can be activated by using the Help button, the F1 key on the computer keyboard, or a question-mark symbol in the upper-right corner of the printer driver (depending on the Windows operating system that you are using). You can also open printer-driver Help by right-clicking any item in the driver, and then clicking What's This? These Help screens give detailed information about the specific driver. Printer driver Help is separate from your program Help.

Printer driver features

The printer driver has features that enable you to perform many helpful tasks, such as the following:

● Print on both sides (duplex printing)

● Print watermarks

● Resize documents

● Configure a custom paper size

● Print on different paper for the first page or print covers on different paper

● Print multiple pages on one sheet of paper

● Set up output options such as stapling or using the 3-bin mailbox

● Specify whether pages are delivered face-up or face-down

For complete information about using these driver features, see

paper (optional duplexer) and Using features in the printer driver.

Printing on both sides of

16 Chapter 1 MFP basics ENWW

HP disk management utility

The HP Disk Management Utility should be installed only on the computer of the system administrator. It allows administrators to control the hard disk and flash memory features that are not found in the drivers. Bidirectional communication is required.

Note

HP Disk Management Utility is not available for Macintosh operating systems.

Use the HP Disk Management Utility for the following tasks:

● Initialize disk and flash memory.

● Download to, delete from, and manage fonts on disk and flash memory across networks.

● Download PostScript Type 1, PostScript Type 42 (TrueType fonts converted to

PostScript format), TrueType, and PCL bitmap fonts. (To download Type 1 fonts, Adobe

Type Manager must be loaded and running.)

Software for Macintosh computers

The HP installer provides PostScript Printer Description (PPD) files, and Printer Dialog Extensions (PDEs) for use with Macintosh computers.

The embedded Web server can be used with Macintosh computers if the MFP is connected to a network. See

PPDs

Use PPDs in combination with the Apple PostScript drivers to gain access to the MFP features and to allow the computer to communicate with the MFP. An installation program for the PPDs, PDEs, and other software is provided on the CD-ROM. Use the appropriate PS driver that comes with the operating system.

Using the embedded Web server for more information.

Note

Installing the printing system software

The MFP comes with printing system software and MFP drivers on a CD-ROM. The printing system software on the CD-ROM must be installed in order to take full advantage of the MFP features.

If you do not have access to a CD-ROM drive, you can download the printing system software from the Internet at http://www.hp.com/go/lj4345mfp_software.

Sample model scripts for UNIX (HP-UX®, Sun Solaris) and Linux networks are available for download from the World Wide Web. For Linux support see http://www.hp.com/go/linux. For UNIX support see http://www.hp.com/go/jetdirectunix_software.

You can download the latest software free of charge at http://www.hp.com/go/

lj4345mfp_software.

After you have followed the installation instructions and loaded the software, see

features in the printer driver to get the most out of your MFP.

Installing Windows printing system software for direct connections

This section explains how to install the printing system software for Microsoft Windows 98, Windows Me, Windows 2000, Windows XP, and Windows Server 2003.

Using

ENWW Software 17

When installing the printing software in a direct-connect environment, always install the software before connecting the parallel cable. If the parallel cable was connected before the software installation, see

Use an IEEE 1284-compatible parallel cable.

To install the printing system software

1. Close all software programs that are open or running.

2. Insert the MFP CD-ROM into the CD-ROM drive.

If the welcome screen does not open, start it by using the following procedure:

a. On the Start menu, click Run.

Type the following (where X is the letter of the CD-ROM drive): X:\setup

c. Click OK.

3. When prompted, click Install Printer and follow the instructions on the computer screen.

4. Click Finish when the installation has completed.

5. Restart the computer.

6. Print a page from any software program to make sure that the software is correctly

installed.

If installation fails, reinstall the software. If this fails, check the installation notes and Readme files on the MFP CD-ROM or the flyer that came in the MFP box, or go to http://www.hp.com/

go/lj4345mfp_software for help or more information. You can also obtain assistance from the

HP Instant Support service, which is available through the embedded Web server. See

Using the embedded Web server.

Installing the software after the parallel cable has been connected.

Note

Installing Windows printing system software for networks

The software on the MFP CD-ROM supports network installation with a Microsoft network (except Windows 3.1x). For network installation on other operating systems, go to

http://www.hp.com/go/lj4345mfp_software.

Windows NT 4.0 drivers must be installed through the Windows Add-Printer Wizard.

The installer does not support printer installation or printer object creation on Novell servers. It supports only direct-mode network installations between Windows computers and a printer. To install your MFP and create objects on a Novell server, use an HP utility, such as HP Web Jetadmin, or a Novell utility, such as NWadmin.

The easiest way to install the software is by using the Installer Customization Wizard, which is available on the first installation screen. If you choose not to use this wizard, use the following procedure to install the software.

18 Chapter 1 MFP basics ENWW

To install the printing system software

1. If you are installing the software on Windows NT 4.0, Windows 2000, Windows XP, or

Windows Server 2003 make sure that you have administrator privileges.

Print a configuration page to make sure that the HP Jetdirect print server is configured

correctly for the network. See

locate the MFP IP address. You might need this address to complete network installation.

2. Close all software programs that are open or running.

3. Insert the MFP CD-ROM into the CD-ROM drive.

4. If the welcome screen does not open, start it by using the following procedure:

a. On the Start menu, click Run.

Type the following (where X is the letter of the CD-ROM drive): X:\setup

c. Click OK.

5. When prompted, click Install Printer and follow the instructions on the computer screen.

6. Click Finish when the installation is complete.

7. Restart the computer.

8. Print a page from any software program to make sure that the software is correctly

installed.

If installation fails, reinstall the software. If this fails, check the installation notes and Readme files on the MFP CD-ROM or the flyer that came in the MFP box, or go to http://www.hp.com/

go/lj4345mfp_software for help or more information. You can also obtain assistance from the

HP Instant Support service, which is available through the embedded Web server. See

Using the embedded Web server.

Checking the MFP configuration. On the second page,

To set up a Windows computer to use the network MFP with Windows-sharing

You can share the MFP on the network so that other network users can print to it.

See your Windows documentation to set up Windows-sharing. After the MFP is shared, install the MFP software on all computers that share the MFP.

Installing Macintosh printing system software for networks

This section describes how to install Macintosh printing system software. The printing system software supports Apple Mac OS 9.x and later and Mac OS X V10.1 and later.

The printing system software includes PostScript Printer Description files (PPDs). PPDs, in combination with the Apple LaserWriter 8 printer driver, provide access to the MFP features and allow the computer to communicate with the MFP. An installation program for the PPDs and other software is provided on the CD-ROM that came with the MFP. In addition, use the Apple LaserWriter 8 printer driver that comes with the computer.

To install printer drivers in Mac OS 9.x

1. Connect the network cable between the HP Jetdirect print server and a network port.

ENWW Software 19

2. Insert the CD-ROM into the CD-ROM drive. The CD-ROM menu runs automatically. If

the CD-ROM menu does not run automatically, double-click the CD-ROM icon on the

desktop, and then double-click the Installer icon. This icon is located in the Installer/

<language> folder of the Starter CD-ROM, where <language> is your language

preference. For example, the Installer/English folder contains the Installer icon for the

English MFP software.

3. Follow the instructions on the screen.

4. From HD, click Applications, click Utilities, and then open Desktop Printer Utility.

5. Double click Printer (AppleTalk).

6. Next to AppleTalk Printer Selection, click Change.

7. Select the MFP, click Auto Setup, and then click Create.

8. On the Printing menu, click Set Default Printer.

To install printer drivers in Mac OS X V10.1 and later

1. Connect the network cable between the HP Jetdirect print server and a network port.

2. Insert the CD-ROM into the CD-ROM drive. The CD-ROM menu runs automatically. If

the CD-ROM menu does not run automatically, double-click the CD-ROM icon on the

desktop, and then double-click the Installer icon. This icon is located in the Installer/

<language> folder of the Starter CD-ROM, where <language> is your language

preference. For example, the Installer/English folder contains the Installer icon for the

English MFP software.

Note

3. Double-click the HP LaserJet Installers folder.

4. Follow the instructions on the computer screen.

5. Double-click the Installer icon for the appropriate language.

If Mac OS X and Mac OS 9.x (Classic) are installed on the same computer, the installer will show both the Classic and the Mac OS X installation options.

6. On your computer hard drive, double-click Applications, double-click Utilities, and then

double-click Print Center or Print Setup Utility.

If you are using Mac OS X V10.3, "Print Setup Utility" has replaced "Print Center".

7. Click Add Printer.

8. Select your connection type.

9. Select HP LaserJet 4345 MFP from the list.

10. Click Add Printer.

11. Close the Print Center or the Print Setup Utility by clicking the close button in the upper-

left corner.

Installing Macintosh printing system software for direct connections

Note

20 Chapter 1 MFP basics ENWW

Macintosh computers do not support parallel port connections. To connect the MFP directly to a Macintosh computer, order an HP Jetdirect Connectivity card, which has USB port. See

Ordering parts, accessories, and supplies for information about ordering this card. (Order

part number J4135A.)

This section explains how to install the printing system software for OS 9.x and later and OS X V10.1 and later.

The Apple LaserWriter driver must be installed in order to use the PPD files. Use the Apple LaserWriter 8 driver that came with your Macintosh computer.

To install the printing system software

1. Connect a USB cable between the USB port on the EIO card and the USB port on the

computer. Use a standard 2-meter USB cable.

2. Insert the MFP CD-ROM into the CD-ROM drive and run the installer.

The CD-ROM menu runs automatically. If the CD-ROM menu does not run

automatically, double-click the CD-ROM icon on the desktop, and then double-click the

Installer icon. This icon is located in the Installer/<language> folder of the Starter

CD-ROM, where <language> is your language preference.

3. Follow the instructions on the computer screen.

4. For Mac OS 9.x:

a. From the computer hard drive, double-click Applications, double-click Utilities, and

then double-click Desktop Printer Utility.

b. Double-click Printer (USB), and then click OK.

c. Next to USB Printer Selection, click Change.

d. Select HP LaserJet 4345 MFP, and then click OK.

e. Next to Postscript Printer Description (PPD) File, click Auto Setup, and then click

Create.

f. On the Printing menu, click Set Default Printer.

For Mac OS X:

a. From HD, click Applications, then click Utilities, and then click Print Center or

Printer Setup Utility to start the Print Center or Printer Setup Utility.

b. If the MFP appears in the Printer list, delete the MFP.

c. Click Add.

d. On the drop-down menu at the top, click USB.

e. In the Printer Model List, click HP.

f. Under Model Name, click HP LaserJet 4345mfp Series, and then click Add.

5. Print a page from any software program to make sure that the software is correctly

installed.

Installing the software after the parallel cable has been connected

If you have already connected a parallel cable to a Windows computer, the New Hardware Found dialog box appears when you turn on the computer.

To install the software for Windows 98 or Windows Me

1. In the New Hardware Found dialog box, click Search CD-ROM drive.

2. Click Next.

3. Follow the instructions on the computer screen.

ENWW Software 21

4. Print a page from any software program to make sure that the MFP software is correctly

installed.

If installation fails, reinstall the software. If this fails, check the installation notes and Readme files on the MFP CD-ROM or the flyer that came in the MFP box, or go to http://www.hp.com/

go/lj4345mfp_software for help or more information. You can also obtain assistance from the

HP Instant Support service, which is available through the embedded Web server. See

Using the embedded Web server.

To install the software for Windows 2000, Windows XP, or Windows Server 2003

1. In the New Hardware Found dialog box, click Search.

2. On the Locate Driver Files screen, select the Specify a Location check box, clear all

other check boxes, and then click Next.

Type the following text, where X is the letter of the CD-ROM drive: X:\2000XP

4. Click Next.

5. Follow the instructions on the computer screen.

6. Click Finish when installation is complete.

7. Select a language and follow the instructions on the computer screen.

8. Print a page from any software program to make sure that the software is correctly

installed.

If installation fails, reinstall the software. If this fails, check the installation notes and Readme files on the MFP CD-ROM or the flyer that came in the MFP box, or go to http://www.hp.com/

go/lj4345mfp_software for help or more information. You can also obtain assistance from the

HP Instant Support service, which is available through the embedded Web server. See

Using the embedded Web server.

Uninstalling the software

This section explains how to uninstall the printing system software.

To remove software from Windows operating systems

Use the Uninstaller to select and remove any or all of the Windows HP printing-system components.

1. Click Start and then point to Programs.

2. Point to HP LaserJet 4345mfp Series, and then click Uninstaller.

3. Click Next.

4. Select the HP printing-system components that you want to uninstall.

5. Click OK.

6. Follow the instructions on the computer screen to complete the uninstallation.

22 Chapter 1 MFP basics ENWW

Loading input trays

This section contains information about loading standard- and custom-size media into the input trays.

CAUTION

Note

To avoid a jam, never add or remove paper from a tray while printing or copying from that tray. To avoid damaging the MFP, print labels and envelopes from tray 1 only. Print on only one side of labels, envelopes, and transparencies.

Loading tray 1

Tray 1 holds up to 100 sheets of paper or 10 envelopes. For more information about supported media, see

To load tray 1 when the same media is used for multiple print jobs

Use the following procedure if tray 1 is loaded continually with the same type of media, and the media is not usually removed from tray 1 between print jobs. The following procedure can also increase the MFP performance when printing from tray 1.

To avoid a jam, never add or remove media from a tray while printing from that tray.

1. Touch Menu.

2. Touch PAPER HANDLING.

3. Touch TRAY 1 SIZE.

4. Touch the correct media size. SETTING SAVED appears on the control-panel display.

If you select CUSTOM as the media size, also select the unit of measure and the X and Y dimensions.

Supported types and sizes of print media.

CAUTION

5. Touch TRAY 1 TYPE.

6. Touch the correct paper type. SETTING SAVED appears on the control-panel display.

7. Touch EXIT to exit the menus.

8. Open tray 1.

9. Load paper according to size and finishing options. See Orienting media for information

about loading preprinted, letterhead, and prepunched paper.

To avoid jams, print sheets of labels one sheet at a time.

ENWW Loading input trays 23

10. Adjust the media guides so they lightly touch the media stack, but do not bend the media.

11. Make sure the media fits under the tabs on the guides and not above the load level

indicators.

Note

If printing on long media also pull out the tray extension until it stops.

12. Touch EXIT to exit the menus. The tray is ready to use.

Loading trays 2, 3, 4 and 5

Trays 2 , 3, 4, and 5 hold up to 500 sheets of standard media. For information about paper specifications, see

The following are the detectable standard sizes, which are marked inside the tray:

● A4

● Letter

● Legal

● Executive

● B5 (JIS)

● A5

The following are the undetectable standard sizes:

● 16K

● Executive (JIS)

Supported types and sizes of print media.

● 8.5 x 13 (216 x 330 mm).

When loading undectable sizes, you need to manually set the size at the control panel. For

Loading custom-size media in trays 2, 3,

CAUTION

information about loading custom-size media, see

4, and 5.

To avoid a jam, never add or remove paper from a tray while printing from that tray.

To load standard-size media in trays 2, 3, 4, and 5

Note

24 Chapter 1 MFP basics ENWW

Do not load envelopes in trays 2, 3, 4, or 5. Use only tray 1 for printing on envelopes.

1. Open the tray until it stops.

2. Load the media into the tray.

Note

See Orienting media for information about loading preprinted, letterhead, and prepunched paper.

3. Adjust the media-length guide by pressing the tab on the guide and moving it until it

touches the media stack.

4. Adjust the media-width guide by pressing the tab on the guide and moving it until it

touches the media stack.

5. Close the tray.

ENWW Loading input trays 25

Note

Depending on the size that you selected, the MFP might prompt you to move the media guides. Follow the instructions on the control panel.

Loading custom-size media in trays 2, 3, 4, and 5

Open the tray until it stops.

2. Press the tab on the left media guide and slide the guide all the way out.

Note

3. Press the tab on the front media guide and slide the guide all the way out.

4. Load the media into the tray.

See Orienting media for information about loading preprinted, letterhead, and prepunched paper.

26 Chapter 1 MFP basics ENWW

5. Adjust the left media guide by pressing the tab on the guide and sliding the guide until it

gently touches the media stack

6. Adjust the front media guide by pressing the tab on the guide and sliding the guide until

it gently touches the media stack.

7. Look at the package for the ream of paper. Note the value of the width (X dimension)

and the length (Y dimension). You will need this information for a later step.

Note

8. Close the tray.

9. If the size that appears on the control panel is CUSTOM, then the tray size is set to ANY

CUSTOM. The tray will match any custom-size print job, even if the print-job dimensions

are different from the dimensions of the media that is loaded in the tray. If you prefer,

you can specify the exact dimensions of the custom-size media that is loaded in the tray.

When you specify exact dimensions, the dimensions appear as the size, rather than

CUSTOM.

Touch CUSTOM. The UNIT OF MEASURE menu appears.

The MFP might prompt you to move the media guides. Follow the instructions on the control panel.

10. Touch MILLIMETERS or touch INCHES.

11. Use the numeric keypad to select the X dimension (short edge).

12. Touch OK.

13. Use the numeric keypad to select the Y dimension (long edge).

14. Touch OK. SETTING SAVED appears on the control-panel display for a moment. The

tray size then appears.

15. Touch EXIT to accept the settings. The tray is ready to use.

ENWW Loading input trays 27

Configuring the trays by using the Paper handling menu

You can configure the media type and size for the input trays without a prompt on the MFP control panel display. Use the following procedure to gain access to the PAPER HANDLING menu and configure the trays.

To configure the media size for a tray

1. Touch Menu.

2. Touch PAPER HANDLING.

3. Touch TRAY <N> SIZE.

4. Touch the media size that is loaded.

5. Touch EXIT to exit the menus.

Note

Depending on the size that you selected, the MFP might prompt you to move the media guides. Follow the instructions on the control panel, and then close the tray.

To configure the media type for a tray

1. Touch Menu.

2. Touch PAPER HANDLING.

3. Touch TRAY <N> TYPE.

4. Touch the media type that is loaded.

5. Touch EXIT to exit the menus.

28 Chapter 1 MFP basics ENWW

Using the control panel

The MFP control panel has a touchscreen graphical display that offers an integrated approach to copying, e-mail, and printing.

The control panel provides you with all of the features of a standard photocopier, plus printing and e-mail capabilities. Use the control panel to describe the features of the original document, to specify any modifications to the scanned image, and to select the features that you want in the copy. For example, you can describe the original document as an A4-sized, duplexed, text document, and then you can apply scaling or contrast changes in the copy. Next, select copy options such as tray and paper size to be used for copying. The graphical display shows a representative image (page icon) of both the original document and the copy.

In addition, use the control-panel menus to set system defaults, to customize settings for a particular job, and to store and retrieve printed and scanned jobs.

This chapter introduces the following control-panel topics:

●

Control-panel layout

●

Control-panel features

●

Home-screen navigation

●

Help system

●

Menu map

●

Retrieve job menu

●

Information menu

●

Paper handling menu

●

Configure device menu

●

Fax menu

●

Diagnostics menu

●

Service menu

Specific information about printing, copying, and sending tasks appears in later chapters.

ENWW 29

Control-panel layout

The control panel includes a touchscreen graphical display, job-control buttons, a numeric keypad, and three light-emitting diode (LED) status lights.

1 Touchscreen graphical display 2 Numeric keypad 3 S

LEEP

button

4 M

ENU

button

5 S

TATUS

button

6 S

TOP

button

7 R

ESET

button

8 S

TART

button 9 Attention light 10 Data light 11 Ready light 12 Display contrast adjustment

30 Chapter 2 Using the control panel ENWW

Control-panel features

Features/buttons Function

(Help button)

Reset Resets the job settings to factory or user-defined

Stop Cancels the active job.

Start Begins a copy job, starts digital sending, or

Numeric keypad Allows you to type numeric values for number of

Provides access to "What is this?" Help. This function is embedded in the touchscreen menus.

default values.

continues a job that has been interrupted.

copies required and other numeric values.

ENWW Control-panel features 31

Home-screen navigation

Use the following control-panel elements in the graphical display to gain access to MFP features.

1 Touch this to use the copy screen. For more information, see Copy-screen navigation. 2 Touch this to use the e-mail screen. For more information, see 3 Touch this to use the fax screen. For more information, see

Analog Fax Accessory 300 User Guide.

E-mail screen navigation.

Faxing and see the HP LaserJet

Note

If you install the optional HP Digital Sending Software (DSS), additional fields appear on the control-panel display. You might need to scroll sideways to see all the fields.

32 Chapter 2 Using the control panel ENWW

Help system

At any time, you can gain access to the help system on the touchscreen of the graphical display by touching

"What is this?" Help

The MFP provides information about any topic on the touchscreen of the graphical display.

On the top level screen, touch touching an item, a pop-up dialog box opens and displays information about the item you touched. After reading the information, touch a clear space on the screen to remove the What is this? pop-up dialog box.

On other levels of the touchscreen, you can gain access to the Help system by touching (Help button), which is located in the upper-left corner of each screen.

(Help button), and then touch What is this?. After

"Show me how" Help

The Show me how Help contains information about how to use the MFP features.

On the graphical touchscreen display on the control panel, touch

2. Touch Show me how. Choose a topic from the Show Me How Index screen by using

the scroll bar to highlight a topic.

3. Touch OK.

Show me how also appears in a What is this? pop-up dialog box if the item that you select is a function that includes instructions. For example, if you touch What is this? Help, and then touch Enhance, you see a Show me how button in the pop-up dialog box. Touch the Show me how button for information about how to enhance your copies.

(Help button).

ENWW Help system 33

Menu map

To see the current settings for the menus and items that are available in the control panel, print a control-panel-menu map:

1. Touch Menu.

2. Touch INFORMATION.

3. Touch PRINT MENU MAP.

Many of these values can be overridden from the driver or program. You might want to store the menu map near the MFP for reference.

The content of the menu map varies, depending on the options currently installed in the MFP. For a complete list of control-panel items and possible values, see the sections for each menu in this chapter.

34 Chapter 2 Using the control panel ENWW

Retrieve job menu

Note

If no private, stored, quick copy, or proof-and-hold jobs are stored on the MFP hard disk or in RAM memory, the message NO STORED JOBS appears when the menu is selected.

1. A list of user names appears on the control-panel display.

2. Select a user name, and then a list of stored jobs for that user appears.

Select a job name, and then print or delete the job. If a job requires a PIN to print, (lock symbol) appears next to the PRINT command and a PIN must be provided. If a job

requires a PIN to delete, (lock symbol) appears next to the DELETE command and a PIN must be provided.

4. If you select PRINT, the MFP prompts for the number of copies to print (1 to 32,000).

ENWW Retrieve job menu 35

Information menu

To print an information page, scroll to and touch the information page that you want.

Item Explanation

PRINT MENU MAP Generates a menu map that shows layout and

PRINT CONFIGURATION Generates a page detailing the current

PRINT SUPPLIES STATUS PAGE Generates a page that shows the number of

PRINT USAGE PAGE Generates a page that contains information that

current settings of the control menu items.

The MFP will return to the Ready state when the page is completed.

configuration of the MFP.