HP (Hewlett-Packard) LaserJet 2500 User Manual

hp color LaserJet

2500 series

use

HP Color LaserJet 2500 series printer

User guide

A user of the Hewlett-Packard printer associated with this user guide is granted a license to: a) print hard copies of this user guide for PERSONAL, INTERNAL or COMPANY use subject to the restriction not to sell, re-sell or otherwise distribute the hard copies; and b) place an electronic copy of this user guide on a network server, provided access to the electronic copy is limited to PERSONAL, INTERNAL users of the Hewlett-Packard printer associated with this user guide.

First Edition, May 2002

Warranty

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.

Trademark Credits

Adobe Photoshop

is a trademark of Adobe

Systems Incorporated. CorelDRAW™ ENERGY STAR

is a trademark of Corel.

and the Energy Star logo are U.S. registered marks of the United States Environmental Protection Agency.

Microsoft Windows NT

, Windows®, MS-DOS®, and

are U.S. registered

trademarks of Microsoft Corporation. Netscape™ and Netscape Navigator™ are

U.S. trademarks of Netscape Communications Corporation.

TrueType™ is a U.S. trademark of Apple Computer, Inc.

UNIX

is a registered trademark of The Open

Group.

Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714 U.S.A.

HP Customer Care

Telephone support

HP provides free telephone support during the warranty period. When you call, you will be connected to a responsive team waiting to help y ou . For the telephone number for your country/region, see the flyer t ha t shipp ed in t he box with the product. Before calling HP, have the following information ready: product name and serial number, date of purchase, and description of the problem.

You can also find support on the Internet at http://www.hp.com

. In the Select your cou ntry or region fie ld in the t op,

right corner, select your country/region and click . Click the Support block.

Online and other support

Online Services: for 24-hour

access to information using a modem or Internet connection

Software utilities, drivers, and electronic information

HP direct ordering for accessories or supplies

HP Support Assistant CD This support tool offers a comprehensive online information system designed to provide

World Wide Web URL: Updated HP printer software, product and support information, and printer drivers in several languages can be obtained from: http://www.hp .com/go/clj2500 in English.)

Printer drivers: Visit http://www.hp.com right corner, select your country/region and click . Click the Drivers block, and then enter color laserjet 2500 as the product name. The Web page for the drivers might be in English, but you can download the drivers themselves in several languages.

Visit: http://www.hp.com/go/support/clj2500. (Site is in English .)

Call: See the flyer that shipped in the box with the product. Visit: http://www.hp.com/go/ljsupplies

Call: 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).

technical and product information on HP products. To subscribe to this quarterly service in the U.S. or Canada, call 1-800-457-1762. In Hong Kong SAR, Indonesia, Malaysia, or Singapore, call Mentor Media at (65) 740-4477.

. In the Select your country or region field in the top,

. (Site is

HP Service Information To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada).

For service for your product, call the customer support number for your country/region. See the flyer that shipped in the box with the printer.

HP Service Agreements Call: 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada).

Extended Service: 1-800-446-0522

EN 3

4 EN

Contents

HP Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

1 Printer basics

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Printer configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Printer parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Interface ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Control panel features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Software and supported operating systems . . . . . . . . . . . . . . . . . . . . . . .17

Software for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Software for network installations only. . . . . . . . . . . . . . . . . . . . . . . . .19

Software for Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Software tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Uninstalling the printing software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Uninstalling software for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Uninstalling software for Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Accessories and ordering information . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

2 Printing tasks

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Choosing paper and other print media. . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Supported print media for tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Supported print media for optional tray 2 . . . . . . . . . . . . . . . . . . . . . .29

Supported print media for optional tray 3. . . . . . . . . . . . . . . . . . . . . . .30

Purchasing paper and other print media . . . . . . . . . . . . . . . . . . . . . . .30

Loading trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Loading tray 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Loading optional tray 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Loading optional tray 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Printing a job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Gaining access to printer driver settings . . . . . . . . . . . . . . . . . . . . . . .37

Features in the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Choosing an output location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Printing on special print media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Printing on envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Printing on labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Printing on grayscale transparencies . . . . . . . . . . . . . . . . . . . . . . . . .45

Printing on custom-sized print media or cardstock . . . . . . . . . . . . . . .46

Printing on letterhead or preprinted forms . . . . . . . . . . . . . . . . . . . . . .47

Printing on both sides (duplexing manually) . . . . . . . . . . . . . . . . . . . . . . .48

Canceling a print job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Using color. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

HP ImageREt 2400 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

HP ColorSmart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Managing color options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Matching colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Printing in four-colors (CMYK) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Contents 5

3 Managing the printer

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Special pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

HP Color LaserJet 2500 Toolbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Using the embedded Web server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Using Printer Status and Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

4 Problem solving and maintenance

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Clearing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Resolving control panel messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Supplies Status lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Printer Status lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Secondary light patterns for Printer Status lights . . . . . . . . . . . . . . . 77

Solving print-quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Solving issues with all printed documents . . . . . . . . . . . . . . . . . . . . . 81

Solving issues with color documents . . . . . . . . . . . . . . . . . . . . . . . . . 87

Resolving problems that generated messages . . . . . . . . . . . . . . . . . . . . 89

Resolving problems that did not generate messages . . . . . . . . . . . . . . . 90

Solving general printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Solving PostScript (PS) errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Solving common Macintosh problems . . . . . . . . . . . . . . . . . . . . . . . . 97

Cleaning the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Calibrating the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Managing supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Supplies life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Checking and ordering supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Storing supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Replacing and recycling supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

HP policy on non-HP supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

HP fraud hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Appendix A Service and support

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Hewlett-Packard limited warranty statement . . . . . . . . . . . . . . . . . . . . . 106

Limited warranty for the print cartridges and imaging drum. . . . . . . . . . 107

Availability of support and service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

HP maintenance agreements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

On-site service agreements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

HP Express Exchange (U.S. and Canada only) . . . . . . . . . . . . . . . . . . 109

Repacking the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Appendix B Specifications and regulatory information

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Printer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Environmental Product Stewardship program . . . . . . . . . . . . . . . . . . . . 116

Protecting the environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Material safety data sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

FCC regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Regulatory statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Laser safety statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Canadian DOC statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

VCCI statement (Japan). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Korean EMI statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Finnish laser statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

6 EN

Appendix C Print media specifications

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

General guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Tray specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Paper and print media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Grayscale transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Appendix D Working with memory and print server cards

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Printer memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Installing memory and font DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Checking DIMM installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Enabling memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Enabling the language font DIMM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Installing an HP Jetdirect print server card . . . . . . . . . . . . . . . . . . . . . . 139

Index

EN 7

8 EN

1 Printer basics

Introduction

This section provides information about the following topics:



“Printer configurations” on page 10



“Printer features” on page 11



“Printer parts” on page 13



“Software and supported operating systems” on page 17



“Software for Windows” on page 18



“Software for Macintosh” on page 20



“Software tips” on page 21



“Uninstalling the printing software” on page 22



“Accessories and ordering information” on page 24

EN Chapter 1 Printer basics 9

Printer configurations

Thank you for purchasing the HP Color LaserJet 2500 series printer. This printer is available in the configurations described below.

HP Color LaserJet 2500L

The HP Color LaserJet 2500L printer is a four-color laser printer that prints at 16 pages per minute (ppm) in black and white, and 4 ppm in color.



Trays. The printer comes with a multipurpose tray (tray 1) that holds up to 125 sheets of various print media or 10 envelopes. Compatible with and option al 250-she et tr ay (tray 2) for standard sizes and optional 500-sheet tray (tray 3) for A4 and letter sizes. (Optional tray 2 must be installed in order to install optional tray 3.)



Connectivity. The printer provides parallel and universal serial bus (USB) ports for connectivity. (You cannot connect both at the same time.) The printer also contain s an enhanced input/output (EIO) slot for installing an optional HP Jetdirect print server card.



Memory. The printer contains three dual inline memory module (DIMM) slots. The standard 64-megabyte (MB) random a ccess memory (RAM) DIMM resides in one of the slots. You can expand the printer memory to a total of 320 MB using 32-, 64- , or 12 8-MB RAM DIMMs. You can also install a language font DIMM in one of the DIMM slots.

HP Color LaserJet 2500

The HP Color LaserJet 2500 printer comes with the features that the 2500L model provides as well as tray 2. This model is compatible with optional tray 3.

HP Color LaserJet 2500n

The HP Color LaserJet 2500n printer comes with the features that the 2500 model provides as well as an HP Jetdirect print server card for connecting to a 10/100 Base-T network. This model is compatible with optional tray 3.

HP Color LaserJet 2500tn

The HP Color LaserJet 2500tn printer comes with the features tha t the 2500 n model pro vid es as well as tray 3.

10 Printer basics EN

Printer features

Color printing

Fast print speed

Excellent print quality

Ease of use

Expandability



Capable of laser printing in full color using the four process colors: cyan, magenta, yellow, and black.



Prints A4/letter-size paper at 16 ppm for black or 4 ppm for color.



True 600 by 600 dots per inch (dpi) text and graphics.



ImageREt 2400 provides 2400 dpi color laser-class quality through a multilevel printing process.



Adjustable settings to optimize print quality.



The HP UltraPrecise print cartridge has a finer toner formulation that provides sharper text and graphics.



Few supplies to order . Supplies are easy to install.



Convenient access to printer information and settings using software tools (HP Color LaserJet 2500 Toolbox, embedded Web server, Printer Status and Alerts).



Optional tray 2. Included with the 2500, 2500n, and 2500tn models; compatible with the 2500L model. This 250-sheet tray for standard sizes reduces the frequency with which you have to add paper to the printer. Only one 250-sheet tray can be installed on the printer.



Tray 3. Included with the 2500tn model; compatible with the 2500L, 2500, and 2500n models. This 500-sheet tray for letter and A4 sizes reduces how often you have to add paper to the printer. Only one 500-sheet tray can be installed on the printer. Optional tray 2 must be installed to install an optional tray 3.



Optional HP Jetdirect print server card for connecting to a network. Included with the 2500n and 2500tn models; compatible with the 2500L and 2500 models.



Two DIMM slots for adding memory and fonts.

Flexible paper handling

Printer control language (PCL) printer language and fonts

PostScript (PS) 3 emulation language and fonts

Automatic language switching

Interface connections



Adjustable tray 1 (multipurpose tray) f or letterhead, en v elopes , labels, g ra yscale tr ansparencies, custom-sized media, postcards, and heavy paper.



Optional tray 2 (250-sheet tray) for standard-size paper.



Optional tray 3 (500-sheet tray) for letter- and A4-size paper. (Optional tray 2 must be installed in order to install optional tray 3.)



One 125-sheet output bin and one output door. Select the top output bin (face down) for most jobs, including grayscale transparencies. Use the rear output door (face up) for jobs on heavy paper, light paper, or special print media.



Straight-through paper path capability from tray 1 to the rear output door.



Manual duplexing. See “Printing on both sides (duplexing manually)” on page 48.



Fast printing performance, built-in Intellifont and TrueType™ scaling technologies, built-in HP-GL/2 vector graphics, and advanced imaging capabilities are benefits of the PCL 6 printer language. PCL 6 also includes 45 scalable TrueType fonts and one bitmapped Line Printer Font. PCL 6 printer language also included.



PS 3 emulation with 35 built-in PS language fonts included.



The printer automatically deter mines and switches to the appropriate printer language (such as PS 3 emulation) for the print job.



Bidirectional ECP type-B parallel port (IEEE-1284 compliant).



USB port. A parallel cable and a USB cable cannot be connected at the same time. If they are, USB disables itself.



EIO slot in the 2500L and 2500 models. The 2500n and 2500tn models include the optional HP Jetdirect print server card.

EN Chapter 1 Printer basics 11

Networking



The 2500L and 2500 models provide an EIO slot for an optional HP Jetdirect print server card

for fast and easy connectivity. (The 2500n and 2500tn models include the HP Jetdirect print

server card.)



All common network protocols such as Ethernet, Token Ring, and LocalTalk are available using

HP Jetdirect print server cards.



Wireless networking (802.11b) is available with the HP Jetdirect print server card (model

J6058A).

Enhanced memory and memory expansion

Energy savings

Economical printing

Print cartridges



The printer comes with 64 MB of memory and can be expanded to 320 MB with the DIMM slots.

Most documents can be printed using the standard amount of printer memory through the aid of

Memory Enhancement technology (MEt). MEt automatically compresses data, virtually doubling

the printer memory and allowing more complex printing with available memory.



The printer automatically conserves electricity by substantially reducing power consumption

when not printing.



As an ENERGY STAR® partner, Hewlett-Packard Company has determined that this product

meets E

NERGY STAR guidelines for energy efficiency. ENERGY STAR

is a U.S. registered service

mark of the United States Environmental Protection Agency.



N-up printing and two-sided printing using manual duplexing saves paper. See “Printing multiple

pages on one sheet of paper (N-up printing)” on page 40 and “Printing on both sides (duplexing

manually)” on page 48.



Supplies Status page with print cartridge and imaging drum gauges to display life remaining. For

HP supplies only.



No-shake cartridge design.



Authentication for HP print cartridges.



Enabled supplies ordering capability.

12 Printer basics EN

Printer parts

Before using the printer, familiarize yourself with the parts of the printer.

Control panel

Top output

bin

Top cover

Power switch

Control

panel

Interface ports

Tray 1

Optional tray 2

(2500, 2500n, and

2500tn)

Rear output

door

Power

connector

EN Chapter 1 Printer basics 13

Interface ports

All 2500 series printers have two interface ports: an IEEE-1284B parallel port and a USB port. The 2500L and 2500 models also contain an EIO slot for installing an optional HP Jetdirect print server card. To order, see “Accessories and ordering information” on page 24, or contact your local HP dealer.

The 2500n and 2500tn models include an HP JetDirect print server card (J6057A) that contains a 10/100 Base-T (RJ-45) port.

Note You cannot connect the printer to one computer using the parallel cab le and to another computer

using the USB cable. If you connect both types of cables, the USB disables itself. However, you can connect one of the cables while the printer is connected to the network using an installed HP Jetdirect print server card.

USB port

Parallel port

(IEEE-1284B)

Because an HP Jetdirect print server card is not included with all models, it will be referred to as the optional HP Jetdirect print server card in this documentation.

(on the optional HP Jetdirect

10/100 Base-T

print server card)

14 Printer basics EN

Control panel features

The printer contains the following lights and buttons on its control panel:

Black print-cartridge

light

Cyan print-cartridge

light

Magenta print-cartridge

light

Yellow print-cartridge

light

OTATE CAROUSEL

button

Imaging-drum

light

Supplies Status lights

and buttons

CANCEL JOB

button

Attention light

(amber)

Ready light

(green)

Go light and

O button (both green)

The lights and buttons are arranged into two main groups: Supplies Status (top) and Printer Status (bottom). To interpret and troubleshoot control panel light messages, see “Resolving

control panel messages” on page 71.

Printer Status lights

and buttons

Understanding Supplies Status

The printer contains five lights and one button to indicate and control the status of the print cartridges and imaging drum. To interpret and troubleshoot control panel light messages, see

“Resolving control panel messages” on page 71.

Black, Cyan, Magenta, and Yellow Supplies Status lights

These lights indicate when a print cartridge is low (light is on), empty or missing (light blinks), or the first time you install a non-HP print cartridge (light blinks and Attention light is on). These lights will not indicate low or empty status for non-HP print cartridges.

Rotate Carousel button

When the top cover is closed, pressing (R carousel to bring the next print cartridge into the top position. The light f or the p rint cartridge that is approaching the top position blinks quickly two or three times.

Imaging drum light

This light indicates when the imaging drum is low (light is on) empty or missing (light blinks), or the first time you install a non-HP imaging drum (light blinks and Attention light is on). This light will not indicate low or empty status for non-HP imaging drums.

EN Chapter 1 Printer basics 15

OTATE CAROUSEL) rotate s th e print-cartridg e

Understanding Printer Status

The printer has two buttons and thre e lights to indicate and contr ol the printer status . To interpret and troubleshoot control panel light messages, see “Resolving control panel messages” on

page 71.

Cancel Job button



When the Ready light is blinking, pressing (CANCEL JOB) cancels the current job.



When the printer is not experiencing an error, pressing (GO) and (CANCEL JOB) simultaneously prints a Configuration page and a Supplies Status page. (If an HP Jetdirect print server card is installed, an HP Jetdirect page also prints.)



When a Supplies Status light is blinking and the Attention light is on (indicating a non-HP supply has been installed), pressing (C

CAUTION You will not receive any indication when a non-HP supply is empty. If you continue printing after

the supply is empty, damage to the printer ca n occur. See “Hewlett-Packard limited warranty

statement” on page 106.

Attention light

Generally, the Attention light b links whe n the p rinter is out of paper, when a jam has occurred, or when other problems that need attention occur.

The Attention light is on in conjunction and one of the Supplies Status lig hts is blinking the first time a non-HP supply is installed.

ANCEL JOB) allows you to continue printing.

Ready light

The Ready light is on when the printer is ready to print (experiencing no errors that prevent printing) and blinks when it is receiving data to be printed.

Go light and Go button



When the Go light is on and the Attention light is b linking, pressing (GO) continues the print job after you load paper for a manual feed or clears some errors.



When the Go light is blinking, the top cover has been opened and then closed or you have pressed (R you do not press (G

OTATE CAROUSEL). Pressing (GO) returns the printer to the Ready state. If

O), the printer returns to the Ready state on its own after

approximately eight seconds.



When the Go light is off, pressing (GO) prints a Demo page. Pressing (GO) and

ANCEL JOB) simultaneously prints a Configuration page and a Supplies Status page. (If

an HP Jetdirect print server card is installed, an HP Jetdirect page also prints.)

16 Printer basics EN

Software and supported operating systems

For easy printer setup and access to the full range of printer features, HP strongly recommends that you install the software provided. Not all software is available in all languages. See the getting started guide for installation instructions, and see the Readme for the latest software information.

The most recent drivers, additional drivers, and other software are available from the Internet and other sources. If you do not have access to the Internet, see “HP Customer Care” on

page 3.

The printer comes with software for the following operating systems:



Microsoft® Windows® 95 (printer driver only), Windows 98, Windows NT®4.0, Windows 2000, Windows Millennium Edition (Me), and Windows XP



Macintosh System 8.6 and later

The table lists the software that is available for your operating system.

Windows Installer

PCL 6 printer driver

PCL 5c printer driver

PS 3 emulation printer driver

HP Web Jetadmin software

Printer Status and Alerts software

HP Color LaserJet 2500 Toolbox

Embedded Web server

Macintosh Installer

Windows 95 Windows 98, Me Windows NT 4.0,

2000, XP*

Macintosh UNIX®,

Linux

** ** **

OS/2

Macintosh PostScript printer description (PPD) and printer dialog extensions (PDE)

IBM drivers

Model scripts

* XP refers to 32-bit. The 64-bit XP only receives the Unidriver. ** Available only in a network installation. *** Available on the HP website. **** Available on the HP website. Not specific to this printer.

****

EN Chapter 1 Printer basics 17

***

Software for Windows

When you install the software for Windows, you can directly connect the printer to a computer using a USB or parallel cable or you can connect the printer to the network using an optional HP Jetdirect print server card. Diff erent software is a vailab le depending on the typ e of installation you chose. See the getting started guide for installation instructions, and see the Readme for latest software information.

The following software is available to all users of the printer, whether you connected the printer directly to a computer using a parallel cable or USB cable, or whether you connected the printer to the network using an HP Jetdirect print server card.

Printer drivers

A printer driver is a software compo nent that pro vides access to printer f eatures and pro vides the means for the computer to communicate with the printer . Choose a printer driver based on the way you use the printer. Fo r help using your printer driver , see “Gaining access to printer driver

settings” on page 37.



Use the PCL 6 printer driver to take full advantage of the printer features. Unless complete backward compatibility with previous PCL drivers or older printers is necessary, the PCL 6 driver is recommended.



Use the PCL 5c printer driver if you need print results to look consistent with those from older HP LaserJet printers. Certain featur es ar e not available in this printer driver. (Do not use the PCL 5c driver fo r this printer with older printers.)



Use the PS printer driver for compatibility with PS needs. Certain printer features are not available in this printer driver.

The printer automatically switches between PS 3 emulation and PCL printer languages depending on the driver you have selected.

Using Help

The printer driver has Help dialog bo xes that can be activated from the Help b utton in the printer driver, the F1 key on the computer keyboard, or the question mark symbol (?) in the upper-right corner of the printer driver. These Help dialog boxes give detailed information about the specific printer driver. Help f or the printer driver is separate from the Help for your program.

HP Color LaserJet 2500 Toolbox

HP Color LaserJet 2500 Toolbox is only supported for Windows 98 and later. You must have performed a complete software installation in order to use the HP Color LaserJet 2500 Toolbox.

The HP Color LaserJet 2500 Toolbox provides links to printer status information and help information, such as this user guide; and tools f or diagnosing and solvin g problems . You can also view explanations and an imations of light messages on the control panel. The HP Color LaserJet 2500 Toolbox also provides printer status and settings information from the embedded Web server. See “Managing the printer” on page 55 for more information.

18 Printer basics EN

Embedded Web server

When the printer is directly connected to a computer, the embedded Web server is supp orted for Windows 98 and later. When the printer is connected to the network, the embedded Web server is supported for Windows 95 and later, Mac OS 8.6 and later, UNIX, Linux, and OS/2.

With the embedded Web server, you can gain access to the printer settings and information by typing an IP address in a Web browser (such as Netscape Navigator™ or Microsoft Internet Explorer) on any computer. You can use the embedded Web server to configure the printer and view status inf ormation, as well as view a textual message regarding what a Status light message on the printer means. See “Managing the printer” on page 55 for more information.

Printer Status and Alerts

Printer Status and Alerts software provides optional printer and job status alerts. These alerts include notification of jams, of print cartridges being low, or of jobs failing to print because a print cartridge is empty. You can also view device-status information that is stored in the embedded Web server. See “Managing the printer” on page 55 for more information.

Software for network installations only

This software is available only when the printer is connected to a network.

HP Web Jetadmin

HP Web Jetadmin is intended for printer management in commercial and enterprise networks. While the embedded Web server is used to manage a single printer, HP Web Jetadmin is used to manage groups of printers and other devices. Download this software from the HP website at

http://www.hp.com/go/webjetadmin

. The HP Web Jetadmin website provides HP Web Jetadmin

software in many languages. HP Web Jetadmin is available only if the printer is connected to an IP-based network. This

browser-based software can be installed on one of the following supported platforms:



Microsoft Windows NT 4.0 or 2000



HP-UX



Sun Solaris



Red Hat Linux



SuSE Linux

Starting HP Web Jetadmin

Once you install the HP Web Jetadmin softw ar e, you can start it in a supported Web browser on any computer by typing one of the following URLs:



http://server.domain:port/ where “server.domain” is the server hostname and “port” is the port number that you entered during installation. (The default port is 8000.) This information is available in the url.txt file, which is stored in the folder where HP Web Jetadmin is installed.



http://ipaddress:port/ where “ipaddress” is the IP address of the computer where HP Web Jetadmin is located.

For settings that appear in both the printer driver and HP Web Jetadmin, changes made in the printer driver override changes made in HP Web Jetadmin.

EN Chapter 1 Printer basics 19

Software for Macintosh

For Mac OS 8.6 to 9.x, the Apple LaserWriter 8 driver must be installed to use the PPD file. Use the Apple LaserWriter 8 driver that came with your Macintosh. For Mac OS X, use Print Center to print.

The printer includes the following software for Macintosh computers.

PPDs (Mac OS 8.6 to 9.x and Mac OS X classic)

PPDs, in combination with the LaserWriter driver, provide access to the printer features and allow the computer to communicate with the printer. An installation program for the PPDs is provided on the HP Color LaserJet 2500 CD-ROM.

PDEs (Mac OS X)

PDEs are code plug-ins that provide access to printer features, such as number of copies, duplexing, and quality settings. An installation program for the PDEs and other software is provided on the HP Color LaserJet 2500 CD-ROM.

Embedded Web server

When the printer is connected to the network, the embedded Web server is supported for Windows 95 and later, Mac OS 8.6 and later, UNIX, Linux, and OS/2.

With the embedded Web server, you can gain access to the printer settings and information by typing an IP address in a Web browser (such as Netscape Navigator or Microsoft Internet Explorer) on any computer. You can use the embedded Web server to configure the printer and view status information, as well as view a textual message regarding what a Status light message on the printer means. See “Managing the printer” on page 55 for more information.

20 Printer basics EN

Software tips

How do I gain access to printer features?

Printer features are av ailab le in the printer driver . Some f eatures such as custo m paper sizes and page orientation might also be av ailable in the program you are u sing to create a file. Change settings in the program, if possible, because changes made in the program override changes made in the printer driver.

Gain access to advanced printer features from the printer driver (or the Print dialog box for Macintosh). See “Gaining access to printer driver settings” on page 37 for help with specific printer-driver features.

How do I get the latest printing software?

When you want to check for and install upgrades to the printing software, you can download drivers from the World Wide Web or HP’s FTP servers.

To download drivers

1 Visit http://www.hp.com. In the Select your country or region field in the top, right corner,

2 Click the Drivers block, and then enter color laserjet 2500 as the product name. The

select your country/region and click .

Web page for the drivers might be in English, but you can download the drivers themselves in several languages.

If you do not have Internet access, contact HP Customer Care. (See “HP Customer Care” on

page 3 or the flyer that came in the printer box.) See the Readme file for additional release

information.

What other software is available?

See the Readme file provided on the HP Color LaserJet 2500 CD for additional software included and for supported languages.

EN Chapter 1 Printer basics 21

Uninstalling the printing software

Uninstall software using the directions below for your operating system.

Uninstalling software for Windows

The printer comes with an uninstall utility that you can use to select and remove any or all of the Windows HP printing system components from your computer.

To uninstall software for Windows 95

1 On the Start menu, point to Settings, and click Printers. 2 Select the icon for this printer and on the File menu, click Delete.

To uninstall software for Windows 98 and higher

Note To uninstall the software from Windows NT 4.0, 2000, or XP, you must log on with administrator

privileges.

1 Close all open programs.

For Windows 98 and Me: a Press C b Select a program except Explorer or Systray and click End Task. c Repeat step b until all programs except Explorer and Systray are closed. For Windows NT 4.0, 2000, and XP: a Press C b Click Task Manager and then click the Applications tab. c Select a program and click End Task. d Repeat step c until all programs are closed.

2 On the Start menu, point to Programs, point to HP Color LaserJet 2500, point to Tools,

and click Uninstall.

3 Click Next, select the HP printing system components that you want to uninstall, and click

OK.

4 Follo w the directions on the screen. When the message “The f ollowing file is a shared file b ut

is not used by any other programs. Would you lik e to delete it?” appears, click Yes to All. The system finishes removing files.

5 If prompted to restart the computer, click OK.

TRL+ALT+DELETE. The Close Program dialog box opens.

TRL+ALT+DELETE. The Windows NT Security dialog box opens.

22 Printer basics EN

Uninstalling software for Macintosh

To remove the printing software from your Macintosh, drag the HP LaserJet folder and PPDs to the Trash.

For Mac OS 8.6 to 9.x: The PPDs are located here: Macintosh HD\System Folder\Extensions\Printer Descriptions.

For Mac OS X: The PPDs are located here: Macintosh HD\Library\Printers\PPDs\Contents\Resources\<lang>.lproj.

The phrase <lang> represents the language of the printer software you chose.

EN Chapter 1 Printer basics 23

Accessories and ordering information

The following list of accessories was current at the time of printing. Ordering information and availability of the accessories might change during the life of the printer. For the most current ordering information, visit:



North America: http://www.hp.com/go/ordersupplies-na



Europe & Middle East: http://www.hp.com/go/ordersupplies-emea



Asia Pacific countries/regions: http://www.hp.com/go/ordersupplies-ap



Latin America: http://www.hp.com/go/ordersupplies-la

Option Description or use Part number

Supplies

Black print cartridge Life of 5,000 pages at 5% coverage C9700A Cyan print cartridge Life of 4,000 pages at 5% coverage C9701A Yellow print cartridge Life of 4,000 pages at 5% coverage C9702A Magenta print cartridge Life of 4,000 pages at 5% coverage C9703A Imaging drum Imaging drum life is 20,000 pages if printing black only; 5,000

pages if printing in color. Approximate life is 6,000 to 8,000 pages.

Memory

Memory upgrades (DIMMs)

Font DIMM (100-pin)

Cable and interface accessories

HP Jetdirect print server cards HP Jetdirect print server cards:

Parallel cables (IEEE-1284)

USB cable 2-meter standard USB-compatible device connector C6518A CPC Connectivity accessories MPI Tech Bluetooth printer adapter Available at http://

Paper handling accessories

Optional tray 2 250-sheet input tray for letter and A4 sizes. Only one 250-

The standard 64 MB of memory in the printer can be expanded to up to 320 MB using the two additional DIMM slots.



32 MB C7845A



64 MB C7846A



128 MB C9121A

You can install an 8-MB language font ROM in one of the DIMM slots.



HP Jetdirect 680n Wireless Networking (802.11b) J6058A



HP Jetdirect 600n Ethernet (10 Base-T, RJ-45 only) J3110A



HP Jetdirect 600n Ethernet (10 Base-T RJ-45, 10Base2 BNC)



HP Jetdirect 615n Ethernet/Fast Ethernet (10/100

Base-TX, RJ-45 only) Note: This print server card comes with the HP Color LaserJet 2500n and 2500tn printers.



HP Jetdirect 610n Token Ring (RJ-45, DB-9) J4167A



HP Jetdirect connectivity card for USB, Serial, and

LocalTalk connections



2-meter, size B C2950A



3-meter, size B C2951A

sheet tray can be installed. Note: This tray is included with the 2500, 2500n, and 2500tn models.

C9704A

Visit http://www.hp.com DIMM availability and ordering.

J3111A

J6057A

J4135A

www.hp.com

C9698A

for

24 Printer basics EN

Option Description or use Part number

Optional tray 3 500-sheet input tray for letter and A4 sizes. Only one 500-

sheet tray can be installed. You must have a 250-sheet optional tray 2 installed to install an optional tray 3. Note: This tray is included with the 2500tn model.

Paper and other print media

HP LaserJet paper Premium HP-brand paper for use with HP LaserJet printers. HPJ1124 (letter)

HP Premium Choice paper HP bond paper with a weight of 120.32 g/m

(32 lb.) HPU1132 (letter)

HP Printing paper HP-brand paper for use with HP LaserJet printers. HPP1122 (letter)

HP Multipurpose paper HP-brand paper for a variety of uses. HPM1120 (letter)

HP LaserJet Tough paper Robust paper with a satin finish. Paper will not tear and will

withstand the weather. For documents requiring durability and longevity.

Grayscale transparencies The printer supports printing in grayscale on grayscale or

color transparencies. Grayscale transparencies are usually less expensive.

Extended service packs

Contact HP Customer Care for availability and for ordering.

User-replaceable parts

Fuser Replace when print-quality issues remain after you have

cleaned the engine and tried all troubleshooting measures. (See “Cleaning the printer” on page 99 and “Solving print-

quality problems” on page 80.)

Separation pad and pick-up rollers

Replace when the printer is picking up multiple sheets or no sheets. Trying different paper did not resolve the problem.

Supplementary Documentation

HP LaserJet Printer Family Print Media Guide

HP Color LaserJet 2500 series printer user guide

HP Color LaserJet 2500 series printers CD-ROM

A guide to using paper and other print media with HP LaserJet printers.

A printed copy of this user guide.

● English C9706-90932

● Chinese, simplified C9706-90949

● Chinese, traditional C9706-90948

● Czech C9706-90945

● Danish C9706-90939

● Dutch C9706-90938

● Finnish C9706-90940

● French C9706-90933

● German C9706-90935

● Italian C9706-90934

● Korean C9706-90947

● Norwegian C9706-90941

● Portuguese, Brazilian C9706-90937

● Polish C9706-90944

● Russian C9706-90942

● Spanish, Castilian C9706-90936

● Swedish C9706-90942

● Turkish C9706-90946

Visit http://www.hp.com/support/clj2500

to find the CD-ROM part number.

C9699A

CHP310 (A4) HPJ1424 (legal)

CHP410 (A4)

CHP210 (A4)

HPM1420 (legal) Q1298A (letter)

Q1298B (A4)

92296T (letter) 92296U (A4)

Contact HP Customer Care to order parts.

5963-7863

EN Chapter 1 Printer basics 25

26 Printer basics EN

2 Printing tasks

Introduction

This section provides information about common printing tasks.



“Choosing paper and other print media” on page 28



“Loading trays” on page 31



“Printing a job” on page 34



“Choosing an output location” on page 42



“Printing on special print media” on page 43



“Printing on both sides (duplexing manually)” on page 48



“Canceling a print job” on page 49



“Using color” on page 50

For inf ormation about managing t he printer and its se ttings using th e embedde d W eb serve r, the HP Color LaserJet 2500 Toolbox, and Printer Status and Alerts, see “Managing the printer” on

page 55.

EN Chapter 2 Printing tasks 27

Choosing paper and other print media

The printer models come with input trays as specified below.



The 2500L comes with one input tray (tray 1). You can add one optional tray 2 (250-sheets) and one optional tra y3 (500-sheets). Optional tr ay 2 must be installed to install optional tray 3.



The 2500 and 2500n models come with two in put trays (tray 1 and tray 2) standard. You can add one optional tray 3 (500-sheets).



The 2500tn comes with three input trays (tray 1, tray 2, and tray 3).

Because tray 2 and tray 3 are not included for all models, they will be referred to as optional tray 2 and optional tray 3 in this documentation.

By default, the printer draws first from tray 1. If tray 1 is empty, the printer draws from optional tray 3 (if installed) and then optional tray 2, in that order.

Tray 1

Optional tray 2

Optional tray 3

28 Printing tasks EN

+ 124 hidden pages