HP LaserJet 1320nw User's Guide

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HP LaserJet 1320nw

Wireless

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HP LaserJet 1320nw Wireless Printer

User Guide

Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained in this document is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Part number: Q5929-90901 Edition 1, 09/2004

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Contents

1 Networking basics

Manual contents and sources for support and information . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

WWW links for drivers, software, and support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Where to look for more information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Wireless networking basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Channels and communication modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Wireless profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2 Support information for installing to a wireless network

Chapter overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Printer Wireless light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Network configuration page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Printing a network configuration page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

General and wireless network settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Embedded Web server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

HP toolbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Supported operating systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Supported browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

To view HP toolbox on Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

To view HP toolbox on Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

HP toolbox sections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Other links. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Status tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Troubleshooting tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Alerts tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Administrative settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Documentation tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Advanced Printer Settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Information tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Settings tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Network window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Switching from wired to wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Resetting the printer to the factory default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3 Problem solving

Solving problems that occur during installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Computer is unable to discover a device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Personal software firewall is blocking communication . . . . . . . . . . . . . . . . . . . . . . . . . 24

Device is unable to connect to the network after removing cable (infrastructure only). . 24

System Requirements Error: No TCP/IP error displays . . . . . . . . . . . . . . . . . . . . . . . . . 24

Printer not found screen appears during installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Verification fails at end of installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Setup failed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Installation software does not install correctly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Solving infrastructure mode problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

The printer cannot find the WLAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Printer cannot find your computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Computer is unable to discover device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

ENWW iii

Solving ad-hoc mode problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Printer cannot find your computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Solving general wireless networking problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Check the wireless light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Printer has the wrong wireless network settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Computer's wireless card is set to the wrong wireless profile. . . . . . . . . . . . . . . . . . . . . 33

Radio signal is weak . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Wireless access point (WAP) filters MAC addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Appendix A Regulatory information

USA Federal Communications Commission (FCC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

FCC Notice: Class B Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Exposure to radio frequency radiation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Laser safety statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Canadian regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Regulatory statements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

European regulatory notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Laser statement for Finland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Environmental product stewardship program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Protecting the environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

OpenSSL Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Glossary Index

iv i ENWW

Networking basics

This chapter provides information on the following topics:

● Manual contents and sources for support and information

● Wireless networking basics

ENWW Networking basics 1

Manual contents and sources for support and information

Note Only the HP LaserJet 1320nw printer contains wireless capability.

This manual is a supplementary document to the HP LaserJet 1160 and HP LaserJet 1320 Series Printer User Guide and to the HP LaserJet 1320nw Wireless Start Guide. Both of these

documents are included with the printer. This manual provides the following information about installing and connecting the printer to a wireless network:

● Chapter 1 contains overview information about wireless networking and the wireless features

of the HP LaserJet 1320nw printer.

● Chapter 2 contains support information that will be useful if you are installing the printer to a

wireless network, or if you wish to change printer or network settings af ter you have installed

the printer. You can find procedures for installing to a wireless network in the HP LaserJet

1320nw Printer Wireless Start Guide packaged with the printer.

● Chapter 3 contains troubleshooting information.

In addition, this manual contains an appendix of regulatory information, a glossary of wireless terms, and an index.

WWW links for drivers, software, and support

If you need to contact HP for service or support, use of the following link:

http://www.hp.com/support/lj1320/

Where to look for more information

● CD user guide: Detailed information on using and troubleshooting the printer. Available on

the CD-ROM that came with the printer.

● Online Help: Information on printer options that are available from within printer drivers.

To view a Help file, access the online Help through the printer driver. HTML (online) user guide: Detailed information on using and troubleshooting the printer.

Available at http://www.hp.com/support/lj1320

. Once connected, select Manuals.

2 Chapter 1 Networking basics ENWW

Wireless networking basics

The HP LaserJet 1320nw printer has an internal HP Jetdirect wireless print server that supports both wired and wireless connectivity. To connect to a wireless network, the printer uses wireless protocol IEEE 802.11b/g that communicates data through radio transmission. After installing the printer to a wireless network , cables are not re qu ire d to com munica te wit h th e com p ut er s or devices that are part of the network.

Note The printer is compatible with 802.11b/g-compliant devices.

A wireless local area network (WLAN) is a collection of two or more computers, printers, and other devices linked by radio waves. A WLAN uses high-frequency airwaves (radio) to communicate information from one point to another.

To connect a computer or device to a wireless network, the computer or device must have a wireless network adapter. The HP LaserJet 1320nw printer uses an internal networking component that contains a wireless network adapter and radio. No cabling is necessary between networked devices t hat use wireless tech nology, although it is possib le to use a cable to configure your printer for a wireless network. This is the recommended installation method.

The following sections contain overview information about wireless channels and communication modes, networking profiles, and network security.

Channels and communication modes

The band of radio signals used for IEEE 802.11b/g wireless networking is segmented into specific frequencies, or channels. For IEEE 802.11b/g wireless networks, 14 channels are available. But each country/region specifies the channels that are authorized for use. For example, in North America, only channels 1 through 11 are allowed. In Ja pan, channels 1 t hrough 14 can be used . In Europe, except for France, channels 1 through 13 are allowed. Because existing standards change frequently, you should check with your local regulatory agencies for authorized channel use. In most countries/regions channels 10 and 11 may be used without restriction.

Channel selection depends on the communication mode of the network. The communication mode defines how devices, such as computers and printers, communicate on a wireless network. There are two primary types of wireless communication modes: infrastructure and ad-hoc.

ENWW Wireless networking basics 3

Infrastructure mode

In infrastructure mode, the printer communicates with network computers through a wireless access point (WAP) or a base station. The access point acts as a central hub or gateway connecting wireless and, optionally, wired devices. (Most access points have an integrated Ethernet controller to connect to an existing wired-Ethernet network.) If your printer connects through a wireless residential gatew ay that provides access point functi ons, choose infrastructure mode.

Ad-hoc mode

In ad-hoc mode, which is sometimes called pe er-to-peer mode, the printer communicates with your computer directly, rather than through an access point or base station. Each device on an ad-hoc network must have a wireless network adapter. The adapter enables each device to communicate with the other devices on the network. Ad-hoc mode is usually limited to simple, small wireless networks because performance degrades significantly after connecting too many network devices. This op tion is most often used if you are connecting only two network devices that are not sharing an Internet connection.

Note For maximum perf ormance, HP recommends connecting the printer to a netw ork that communicates

using the infrastructure mode.

4 Chapter 1 Networking basics ENWW

Security

As with other networks, security for wireless networks focuses on access control and privacy. Traditional wireless network security includes the use of Service Set Identifiers (SSIDs), open or shared-key authentication, static Wired Equivalent Privacy (WEP) keys, and optional Media Access Control (MAC) authentication. This combination offers a basic level of access control and privacy.

More advanced le vels of security (such as Wi-Fi protected access [WPA] and Pre-sha red key) are available through the printer’s embedded Web server. For introductory information about the embedded Web server, see Embedded Web server features, see the embedded Web server online help.

Note It is highly recommended that you implement a wir eless security scheme (either WEP or WPA) prior

to setup. In addition, u se an antivirus program to prot ect against computer viruses, and f ollo w basic security rules such as setting strong passwords and not opening unknown attachments. Other network components, including firewalls, intrusion-detection systems, and segmented networks, should also be considered as part of your network design.

Authentication and encryption are two different approache s to ne twork security. Authentication verifies the identity of a user or device before granting access to the net work, making it more difficult for unauthorized users to access network resources. Encryption enco des the data being sent across the network, making the data unintelligible to unauthorized users. Both of these security methods are common on wireless networks.

. For detailed information about using the

Authentication

The HP installation software supports Open System authentication. More advanced forms of authentication are available through the embedded Web server.

A network with Open System authentication does not screen network users based on their identities and usually involves supplying the correct SSID. Such a network might use WEP encryption to provide a first level of security.

Note Shared key and server-based authentication protocols are implemented through the embedded Web

server. For introductory information about the embedded W e b server, see Embedded Web server For detailed information about using the features, see the embedded Web server online help.

Network name (SSID)

Wireless devices are configured with the name of the network to which they will connect. The network name is also called the SSID and identifies the ESS (Extended Service Set) that is normally associated with lar ge r inf rastructure networks.

The SSID should not be considered a security feature because it can be easily identified. However, as a ne twork administration or management feature, it does provide basic network access control.

HP Jetdirect print servers support a broadcast SSID, sometimes call a zero-length or blank SSID. If a blank SSID is configured in infrastructure mode, the print server will attempt to associate with the network SSIDs detected, starting with the strongest signal. Successful association will be based on encryption and authentication settings.

ENWW Wireless networking basics 5

Encryption

To reduce your network exposure to eavesdropping, establish a wireless security key for your network. The printer installation software supports the WEP security scheme, which hinders unauthorized users from accessing data transmitt ed ove r the radio wa ves . It is based on the use of a single WEP key, in which case each computer or device is configured with the same key to communicate on that network.

Note Up to four WEP k e ys might be used on a wireless netw ork f or tran smission of data. For example , if

you hav e three computers and an access point, each might be assigned a distinct k ey for transmitting data. However , the remain ing ke ys m ust also be entered on e ach de vice so th ey can commun icate with each other . The installation softw are f or the HP LaserJet 1320nw printer provides the o ption to type one WEP key. If you want to use more than one WEP ke y, those keys must be entered into the printer’s embedded Web server prior to installing the software. For introductory information about the embedded Web server, see Embedded Web server features, see the embedded Web server online help.

. For detailed information about using the

Media access control address authentication

Some WLAN vendors support authentication based on the physical address, or MAC address, of the client Network Interface Card (NIC). In this scenario, an access point allows association by a client only if that client’s MAC address matches an address in an authentication table used by the access point. This is not configurable through the printer.

Wireless profiles

A wireless profile is a set of network settings unique to a given wireless network. Many wireless devices have configuration utilities that allow the device to have wireless profiles for several wireless networks. In order to use the printer, the printer's wireless settings must match t he computer's network settings for that wireless network.

For e xample, a person uses the same wireless-enab led laptop at w ork and at home. Ea ch network has a unique set of wireless settings. The person creates the following wireless profiles on the laptop:

● at_work: Contains the network settings for the office wireless network

● at_home: Contains the network settings for the home wireless network

When the laptop is being used at work, the person must set the wireless pro file to at_work in order to connect to the office network. Con ver sely, the laptop must be set to the at_home wireless profile when the person is at home and wants to connect the laptop to the home network.

Note The HP LaserJet 1320nw printer cannot be connected to a wired and wireless network at the same

time.

6 Chapter 1 Networking basics ENWW

Support information for installing

to a wireless network

This chapter provides information on the following topics:

● Chapter overview

● Printer Wireless light

● Network configuration page

● Embedded Web server

● HP toolbox

● Switching from wired to wireless

● Resetting the printer to the factory default settings

ENWW Support information for installing to a wireless network 7

Chapter overview

This chapter contains information that will be useful if you are installing the printer to a wireless network, or if you are changing printer or network settings after you have installed the printer. Specifically, this chapter contain s a description of the printer Wireless light and the network configuration page, and an overview of the embedded Web server (EWS) and the HP toolbox. In addition, this chapter contains procedures for resetting the printer network setting and for switching between wir eless and wired communications.

The procedure you follo w for installing the printer to a wireless network depends on whether the network communicates through an infrastructure mode or through an ad-hoc mode. You can find procedures for installing the printer to a wireless network in the HP LaserJet 1320nw printer Wireless Start guide that was packaged with the printer . For more information about infrastructure and ad-hoc networks, see Wireless networking basics

Note For maximum efficiency, HP recommends the printer be connected to a network that uses the

infrastructure communication mode.

Note The printer cannot be connected to a wired and wireless network at the same time.

Printer Wireless light

The HP LaserJet 1320nw printer has an internal networking component that provides wireless connectivity. To view the status of the wireless communications, the printer contains a Wireless light.

● If the light is on, the printer is connected to a wireless network.

● If the light flashes, the printer is scanning for a wireless network.

● If the light is off, wireless networking is disabled.

8 2 Support information for installing to a wireless network ENWW

Network configuration page

The printer includes an internal component that provides networking capability for both wired and wireless connectivity. This section contains a procedure for printing a network configuration page, as well as a description of the general network and wireless network fields that display on the page.

Printing a network configuration page

When the printer is in the Ready state, press and hold the Go button for 5 seconds. or Press the Reset button on the back of the printer.

General and wireless network settings

Note All of the settings on the network configuration page shou ld match t he settings of the netw ork with

which you are trying to connect. If any values are different, you might not be able to connect t o the network.

The following sections describe the various fields on the network configuration page.

General network settings

Field Description

Status Status of the printer:

● Initializing: the network is initializing.

● Ready: the device is ready to receive or transmit data.

Network Connection Type

Hardware Address The Media Access Control (MAC) address that uniquely

Network mode of the printer:

● Wired: the printer is connected by Ethernet cable to an

IEEE 802.3 network

● Wireless printer can connect wirelessly to 802.11b or

802.11g

● Disabled: Both network connection types are disabled.

Note Only one connection type can be active at

a time.

identifies the printer. This is a unique 12-digit identification number assigned to networking hardwa re for identification, lik e a digital fingerprint. No two pieces of hardware have the same MAC address.

Note Some ISPs require that you register the

MAC address of the Netw ork Card or LAN Adapter that was connected to your cable or DSL modem during installation.

ENWW Network configuration page 9

Field Description

Firmware Version The internal networking component and device firmware

revision code separated by a hyphen.

Note You might be asked to provide the firmware

revision code if you call for support.

Host Name The TCP/IP name assigned by the install software to the

device. By def ault, this is the letters NPI followed by the last six digits of the MAC address. You can also configure the device name through the embedded Web server.

IP Address The printer’s Internet Protocol (IP) address. This address

uniquely identifies the device on the network. IP addresses are assigned dynamically through DHCP or AutoIP. You can also set up a static IP address, though this is not recommended. Manually assigning an invalid IP address during install will cause your network components to no t see the device.

Subnet Mask A subnet is an IP address assigned by the install software to

make an additional network available as part of a larger network. Subnets are specified by a subnet mask. This mask determines which bits of the printer’s IP address identify the network and subnet and which bits identify the device itself.

Note It is recommended that the printer and t he

computers that use the subnet mask all reside on the same subnet.

Default Gateway A node on a network that serves as an entrance to anothe r

network. A node in this instance can be a computer or some other device.

Note The address of the default gateway is

assigned by the install software.

Config by The protocol used to assign the IP address to the device:

● Automati c (AutoIP): the inst allation software dete rmines the

configuration parameters.

● DHCP: the configuration parameters are supplied by a

dynamic host configuration protocol (DHCP) server on the network. On small networks, this could be a router.

● Manual: the configuration parameters are set manually,

such as a static IP address.

● Not Specified: mode when initializing.

10 2 Support information for installing to a wireless network ENWW

Field Description

DNS Server The IP address of the network’s domain name server (DNS).

When you use the Web or send an e-mail message, you use a domain name to do it. For example, the URL http://www.hp .com contains the domain name hp.com. The Internet's DNS translates the domain name into an IP address. Devices use the IP addresses to refer to one another.

● IP Address: the DNS IP address.

● Not Specified: the IP address is not specified, or the device

is initializing.

Note Check to see if a DNS IP a ddress appears

on the network configuration page. If no address is shown, obtain the DNS IP address from your ISP. The DNS IP address is required for Instant Share registration, and can be entered through the embedded Web server.

mDNS Service Name

Multicast Domain Name Server Service Name. The name used by Apple Rendezvous to identify the printer, which co nsists of the device name and the MAC address. Rendezvous is used with local and ad-hoc networks that do not use central DNS servers. To perform name services, Rendezvous uses a DNS alternative called mDNS. With mDNS, your computer can find and use any printer connected to your local area network. It can also w ork with any other Ethernet-enabled device that appears on the network.

Admin Password Status of the administrator's password for the embedded Web

server:

● Set: passw ord is specif ied. You must enter the passw ord to

make changes to the embedded Web server parameters.

● Not Set: no password is set. A password is not required for

making changes to the embedded Web server parameters.

Note If you have questions about the

administrator password, ask your system administrator.

Link Config The speed at which data is transmitted over a network:

● 802.11b and 802.11g: for wireless network

● 10T-Full: for wired network

● 10T-Half: for wired network

● 100TX-Full: for wired network

● 100TX-Half: for wired network

ENWW Network configuration page 11

Wireless network settings

Field Description

Wireless Status Status of the wireless network:

● Disabled: the wireless 802.11b/g network is disabled when

the wired 802.3 network is active . This is the default setting.

● Initializing: the wireless network is initializing.

● Scanning: the printer is scanning fo r a network name

(SSID) on all channels.

● Ready: the printer has established an association with a

wireless network. If the network uses authentication, the printer has successfully authenticated.

● Error: a network error has occurred that pre v ents the printer

from associating or authenticating with the wire less access point. (This applies to infrastructure mode only.)

Additional explanations might include one of the following:

● No signal detected: the printer could not detect a wireless

signal. The printer will try to recover without user intervention.

● Scanning for SSID: the printer is scanning for an SSID

(network name) on all channels. The problem could be that an incorrect network name was entered or that the access point is down. The printer will keep trying to find the network.

● Authentication in progress: the network is trying to

authenticate the printer.

● Authenti cation failed: authentication failed because of an

incorrect user name or password, or because the authentication type was not recognized or accepted by the access point. Check the Authentication Type see whether link-level authentication or server-based authentication failed.

● Encryption required: encryption is required on this network,

but is not enabled on the printer.

Communication Mode

Network Name (SSID)

An IEEE 802.11 networking framework in which devices or stations communicate with each other:

● Infrastructure: the printer commun icates with oth er network

devices through a wireless access point, such as a wireless router or base station.

● Ad-hoc: the printer communicates directly with each device

on the network. No wireless access point is used. This is also called a peer-to-peer network. On Macintosh networks, ad-hoc mode is called computer-t o-computer mode.

Service Set Identifier. A unique identifier (up to 32 characters) that differentiates one wireless local area network (WLAN) from another. The SSID is also referred to as the Network Name—the name of the network to which the printer is connected.

parameter to

12 2 Support information for installing to a wireless network ENWW

Field Description

Signal Strength (1-5)

The transmitting or return signal graded on a scale of 1 to 5:

● 5 — Excellent

● 4 — Good

● 3 — Fair

● 2 — Poor

● 1 — Marginal

● No signal: no signal detected on the network

● <blank>: signal strength is left blank when the printer is

scanning for an SSID.

● Not applicable: this parameter does not apply to ad-hoc

networks.

Access P oint HW Address

The hardware address of the access point on the network to which the printer is connected:

● <MAC address>: the unique MAC (media access control)

hardware address of the access point.

● Not applicable: this parameter does not apply to ad-hoc

networks.

Channel The channel number currently being used for wireless

communication. This depends on the netw ork in use, and might differ from the requested channel number. The value is from 1 to 14; countries/regions might limit the range of approved channels.

● <number>: value ranging from 1 to 14, depending on

country/region.

● None: no channel is in use.

● Not Applicable: the WLAN is disabled.

Note In ad-hoc mode, if you are not able to

receive or transmit data between your computer and the printer, make sure that you are using the same communication channel on your computer and th e p rinter. In infrastructure mode, the channel is dictated by the access point.

ENWW Network configuration page 13

Field Description

Authentication Type

Type of authentication in use:

● Open System (ad-hoc and infrastructure): no

authentication.

● Shared Key (infrastructure only): WEP key is required.

● WPA-PSK (infrastructure only): WPA with Pre-Shared Key.

Authentication verifies the identity of a user or device before granting access to the network, making it more difficult for unauthorized users to access network resources. This security method is common on wireless networks. A network using Open System authentication does not screen network users based on their identities. Any wireless user can have access from the n etw ork. How ever, such a network might use WEP (Wired Equivalent Privacy) encryption to provide a first level of security against unauthorized users. A network using Shared Ke y authentication provides increased security by requiring users or devices to identify themselves with a static key, which is a hexidecimal or alphanumeric string. This key is shared by all users of the network—that is, every user or device uses the same key. WEP encryption is used along with shared key authentication, using the same key for both authentication and encryption. A network using WP A-PSK authentication provides significantly stronger security . I t uses dynamically changing encryption keys through WPA (TKIP).

Note Open systems shared key or WPA/PSK

authentication is entered using the embedded Web server.

Encryption Type The type of encryption in use on the network:

● None: no encryption is in use.

● 64-bit WEP: a 5-character or 10-hex-digit WEP key is in

use.

● 128-bit WEP: a 13-character or 26-hex-digit WEP key is in

use.

● Dynamic: dynamic encryption is being used with WEP,

TKIP, or both.

WEP aims to provide security by encrypting data over radio waves so that it is protected as it is transmitted from one end point to another. This security method is common on wireless networks.

14 2 Support information for installing to a wireless network ENWW

Field Description

WPA Wi-Fi Protected Access.

● Enabled: WPA is enabled.

● Disabled: WPA is disabled.

Wi-Fi Protected Access provides standards-based security to strongly increase the level of data protection and access control for a wireless LAN. To improve data encryption, WPA uses the Temporal Key Integrity Protocol (TKIP). WPA supports two basic solutions: Enterprise and Home/SOHO. In an enterprise environment with IT resources, Wi-Fi Protected Access is used in conjunction with an authentication server such as RADIUS to provide centralized access control and management. In a home/SOHO environment, WPA runs in a special home mode called Pre-Shared Key (PSK), which uses manually-entered keys or passwords to pr ovide security. PSK is designed to be easy to set up for the home or small office user.

Note WP A/PSK par ameters can only be entered

through the embedded Web server.

Data transmission and receipt information

Field Description

Total Packets Transmitted

The number of packets transmitted by the printer without er ror since it has been powered up. The counter clears after the printer is turned off. When a message is transmitted over a packet-switching network, it is broken up int o packets. Each packet contains the destination address as well as the data.

Total Packets Received

The number of packets received by the printer without error since it has been powered up. The counter clears after the printer is turned off.

Unicast Packets

The number of pack ets addressed to this specific print server.

Received Bad Packets

Received

The number of packets received with errors since the printer has been powered up. The counter clears after the printer is turned off.

ENWW Network configuration page 15

Embedded Web server

The embedded Web server is available for the HP LaserJet 1320nw printer over the Internal HP Jetdirect network connection. The embedded Web server provides a convenient way to manage your printer on a network. The emb edded W eb server pro vides the same func tions as the Advanced Printer Settings section of the HP toolbox. The main differences between using the embedded Web server and using the HP toolbox are the following:

● You do not need to install any software on the computer. You only need to have a supported

Web browser. To use the embedded Web server, you must have Micro soft Internet Explorer

5.5 or later or Netscape Navigator 6.0 or later.

● The embedded Web server is available in English only.

● The embedded Web server does not provide e-mail or status alerts.

For more information about using HP toolbox, see HP toolbox

The embedded Web server allows you to view printer and network status and to manage printing functions from your computer inst ead of from the printer control pane l. The f ollowin g are e xamples of what you can do using the embedded Web server:

● View printer status information

● View and print internal pages

● Determine the remaining life on all supplies and order new on es

● View and change the printer default configuration settings

● View and change the printer’s wired or wireless network settings

The embedded Web server works when the printer is connected to an IP-based network. The embedded Web server does not support IPX-based printer connections.

Note Internet access is not required to open and use the embedded Web server. However, if you click a

link in the Other Links area, you must have Internet access in order to go to the site associated with the link.

CAUTION It is recommended that the printer and associated computers reside on the same subnet. Printer

installation across subnets can be problematic depend ing on the type of router used. However, if the printer is on a different subnet t han your computer, enter the printer's IP address (for example, http://192.168.1.1) in the browser's Address fields to open the embedded Web server . Also, if your computer uses a proxy server to access the Internet, you might need to configure your browser to by-pass the prox y server in order to access the embedded Web server.

To open the embedded Web server

1 In a supported Web browser, type the IP address or hostname for the printer. To find the IP

address, print a Configuration page at the printer by pressing and holding Go for 5 seconds.

Note Once you open the URL, you can bookmark it so that you can return to it quickly in the future.

2 The embedded Web server has three tabs that contain settings and information about the

printer: the Information tab, the Settings tab, and the Networking tab. Click the tab that y ou

want to view.

16 2 Support information for installing to a wireless network ENWW

Information tab

The Information tab contains the following pages:

● Device Status. This page displays the printer and supplies status. This page also displays

product information such as the network name, network address, and model information.

● Configuration. This page shows information found on the printer Configuration page.

● Supplies Status. This page shows the status of HP supplies and provides supplies part

numbers.

• To order new supplies, clic k Order Su pplies in the Ot her Links a rea on the left side of the window.

• To visit any web site, you must have Internet access.

● Event log. This page shows a list of all printer events and errors.

● Print Info Pages. This page has links that allow you to print the various information pages

that reside within the memory of the printer.

Settings tab

This tab allows you to configur e the printer from y our computer. If this printer is netw ork ed, alw ays consult with the printer administrator before changing settings on this tab.

The Settings tab contains the following pages:

● Device Information. View and change basic information about the printer.

● Paper Handling. View and change the settings for the printer's input tra y.

● Printing. View and change the default printer job settings.

● PCL. View and change the PCL font information.

● PostScript. View and change the settings for PS errors and timeout.

● Print Quality. View and change the print quality settings.

● Print Modes. View and change the print modes for various media types.

● System Setup. View and change system information.

● I/O. View and change the I/O timeout setting.

● Service. Complete service tasks in the printer, such as changing all the printer settings back

to the factory default settings.

Networking tab

This tab allows the network administra tor to co ntro l netw ork-related set tings for the printer when it is connected to an IP-based network.

ENWW Embedded Web server 17

HP toolbox

The HP toolbox is a Web application that you can use for the following tasks:

● Check the printer status.

● View and change printer configurations.

● Configure the printer wired and wireless network settings.

● View troubleshooting information.

● View online documentation.

You can view the HP toolbox when the printer is directly connected to your computer or when using a supported network connection. You must have performed a complete software installatio n to use the HP toolbox.

Note Internet access is not required to open and use the HP toolbox. However, if you click a link in the

Other Links area, you must have Internet access in order to access the site associated with the

link. See Other links for more information.

To install the HP toolbox, you must install the TCP/IP protocol and the most recent version of the Java Virtual Machine on the computer. See the system administrator or computer manufacturer's documentation for more information about installing the TCP/IP protocol. To download the most recent version of the Java Virtual Machine from Sun Microsystems, go to http://www.sun.com/

Note Many of the tasks that y ou can per form with the HP toolbox, you can perform using the embedded

Web server. For more information, see Embedded Web server.

18 2 Support information for installing to a wireless network ENWW

Supported operating systems

HP toolbox is supported for the following operating systems:

● Windows 98, 2000, Me, and XP

● All Macintosh OS X operating systems

Supported browsers

To use the HP toolbox, you must have one of the following browsers:

● Microsoft Internet Explorer 5.5 or later

● Netscape Navigator 6 or later

To view HP toolbox on Windows

1 On the Start menu, point to Programs, point to HP LaserJet 1320, and choose the HP

toolbox.

2 The HP toolbox opens in a Web brow ser.

Note Once you open the URL, you can bookmark it so that you can return to it quickly in the future.

To view HP toolbox on Mac

1 Double-click the hard drive icon on the desktop. 2 Click Applications, and then click Utilities. 3 Double-click hp toolbox.

HP toolbox sections

The HP toolbox software contains these sections:

● Status tab

● Troubleshooting tab

● Alerts tab

● Documentation tab

● Advanced Printer Settings window

● Network window

Status tab

The Status tab has links to these main pages: Device Status. View printer status information. This page will indicate printer conditions such as a

paper jam or an empty tray. After you correct a problem with the printer , clic k the Refre sh butt on to update the device status.

Supplies Status. View detailed supplies status such as the percent of toner re maining in the print cartridge and the number of pages printed with the current print cartridge. This page also has links to order supplies and to find recycling information.

Print Info pages. Print the configuration page and various other information pages that are available for the printer.

Troubleshooting tab

The Troubleshooting tab provides links to various printer troubleshooting information. For example, these pages provide information on how to clear a jam, how to resolve print quality problems, how to interpret the control panel lights, and how to resolve other problems with the printer.

Alerts tab

The Alerts tab allows you to configure the printer to automatically notify you of printer alerts. The Alerts tab has links to these main pages:

● Set up status alerts

● Set up e-mail alerts

● Administrative settings

Administrative settings

This page allows you to set the frequency of how often the HP toolbox checks for printer alerts. Three settings are available: Less often, Normal, and More often. If you want to reduce network I/O traffic, reduce the frequency that the printer checks for alerts.

Documentation tab

The Documentation tab contains links to these information sources:

● User Guide. Contains the information about the printer usage, warranty, specifications, and

support that you are currently reading. The user guide is available in both .html and .pdf format.

● Read Me. Contains additional information that is not included in this user guide.

Advanced Printer Settings windo w

When you click the Advanced Printer Settings link, a new window opens. The Advanced Printer Settings window has two tabs: Information tab and Settings tab.

20 2 Support information for installing to a wireless network ENWW

Information tab

The Information tab provides quick links to the following information:

● Device status

● Device configuration

● Supplies status

● Event log

● Print Info pages

Settings tab

The Settings tab has links to several pages that allow you to view and change the printer's configuration.

Note Driver settings can override settings made in the HP toolbox.

● Device Information. View basic information about the printer.

● Paper Handling. View and change the settings for the printer's input tra y.

● Printing. View and change the default printer job settings.

● PCL. View and change the PCL font information.

● PostScript. This page is available for the HP LaserJet 1320 series printer only. View and

change the settings for PS errors and timeout.

● Print Quality. View and change the print quality settings.

● Print Modes. View and change the print modes for various media types.

● System Setup. View and change system information.

● I/O. View and change the I/O timeout setting.

● Resets. Change all the printer settings back to the factory default settings.

Network window

When you click the Network link on the Advanced Printer Settings page, a new window opens. Use this section to configure network settings.

Switching from wired to wireless

If the printer is communicating with a wireless network and y ou plug a LAN cab le into the printer, it automatically switches to wired communications. You can also disable wired or wireless communications using the embedded Web server. For more information, see Embedded Web

server.

ENWW Switching from wired to wireless 21

Resetting the printer to the factory default settings

Once the printer is configured for a netw ork, its configuration settings are saved in its memory. Resetting the printer to its factory default settings will clear all the settings from the printer's memory for your network. This should only be done as a last resort when troubleshooting the printer.

Resetting the printer to its factory default settings may require you to reinstall the printer software. Additionally, you will also have to reconfigure the printer's security settings.

The printer's default settings are:

Option Default settings

Communication mode

Network Name (SSID)

Encryption None Wireless Radio On, if no LAN cable is attached

Resetting the factory defaults

When the printer is turned off, press and hold the Reset button on the back of the printer. Turn on the printer, and continue to hold the Reset button until the printer is in the Ready state.

ad-hoc

hpsetup

22 2 Support information for installing to a wireless network ENWW

Problem solving

This chapter provides information on the following topics:

● Solving problems that occur during installation

● Solving infrastructure mode problems

● Solving ad-hoc mode problems

● Solving general wireless networking problems

ENWW Problem solving 23

Solving problems that occur during installation

This section contains solutions to problems that might occur while initially installing th e printer to a wireless network.

Computer is unable to discover a device

1 Verify that the following cables are connected properly:

• Power cables

• Cables between the printer and the hub or router

• Cables between the hub or r outer and your computer

• (If applicable) cables to and from your modem or Internet connection

2 Verify that you have an active network connection.

• Look at the light on the network connector. If the light is on, the printer is connected to a wired network. If the light is off, chec k the cab le connections from the printer to the gate wa y, router, or hub to ensure connections are secure.

• If the connections are secure, recycle the power on the printer.

Personal software firewall is blocking communication

The personal software firewall is a security program that protects a computer from intrusion. However, the personal firewall might block communication between the computer and the printer. If you cannot communicate with the printer, try disabling the personal firewall. If y ou are still unable to communicate with the printer, then re-enable the firewall. If disabling the firewall allows you to communicate with the printer, you might want to assign the printer a static IP address and then re-enable the fire wall. F or inf ormation about firew alls that are used in an HP Jetdirect environment, see http://www.hp.com/support/XP_firewall_information

Device is unable to connect to the network after removing cable (infrastructure only)

If the access point/gateway has MAC filtering enabled, enter the MAC address of the printer into the access point. The printer should then be able to connect to the wireless network. For more information, see Wireless access point (WAP) filters MAC addresses

System Requirements Error: No TCP/IP error displays

Make sure your LAN card is installed properly and set up for TCP/IP (Windows only). For more information, see Computer is unable to discover device

24 Chapter 3 Problem solving ENWW

Printer not found screen appears during installation

1 Verify that the printer is turned on. 2 Verify that you have an active network connection.

• Look at the light on the network connector. If the light is on, the printer is connected to a wired network. If the light is off , chec k the cab le connections from t he printer to the gate wa y, router, or hub to ensure connections are secure.

• Verify that the printer is connected to the network with the cable that is packaged with the printer.

• If the connections are secure, recycle the power on your printer.

3 Print a configuration page and check the signal strength.

To print a configuration page, when the printer is in the Ready state , press and hold the Go

button for 5 seconds. For more information, see Network configuration page

4 Verify that the printer’s internal networking component is set to its factory default settings. If

the print server was previously configured, it might need to be reset to the factory default settings.

• Communication mode: ad-hoc (peer-to-peer)

• Network name (SSID): hpsetup

• Encryption: disabled You can check the print server's configuration by printing a network configuration page . To reset the printer to the factory settings , when t he printer is turned off, press and hold the Reset button on the back of the printer. Turn on the printer, and continue to hold the Reset button until the printer is in the Ready state.

5 Move the printer and the computer closer t ogether. If the distance b etween y our comput er and

the printer is significant, try reducing the distance. If possible, provide a clear path between the computer and print server, and minimize sources of radio interference. For more information, see Radio signal is weak

Unable to determine or verify network name during installation

Setup has either detected multiple networks or has been unable to read or verify the network name from the access point.

In the Select Network Name screen, do one of the following:

• If the wireless access point or router was turned on after the printer was turned on, you should turn the printer off and then on again to allow the printer to find the SSID.

• Enter a new SSID entry. If you choose to enter the wireless Network Name (SSID), also select the Communication Mode (Ad-Hoc or Infrastructure).

• Select an existing network name from the list. Up to 12 SSIDs, detected at the time the internal networking component booted up, might be listed.

Note The SSID entry is case-sensitive and can be up to 32 alphanumeric characters long, including

spaces. You cannot leave the netwo rk name field blank.

ENWW Solving problems that occur during installation 25

Verification fails at end of installation

Possible problem: You are using advanced forms of encryption, such as dynamic encryption,

WPA, or WPA-PSK. These encryption methods must be entered through the embedded Web server. For more information, see Embedded Web server

In dynamic encryption , ea ch device has a different key and all keys change frequently. Dynamic encryption is much harder for an intruder to circumve nt, since the keys are likely to change before the intruder can reverse engineer them.

Possible problem: Your SSID or WEP key might be incorrectly set. 1 Print a network configuration page.

To print a configuration page, when the printer is in the Ready state , pr ess and hold th e Go

button for 5 seconds. For more information, see Network configuration page

2 Make sure the network SSID and WEP key shown on the configuration page match those

used on your wireless network.

3 If one or both are incorrect, enter either the URL or device IP address from the configuration

page into the Address field on your Web browser.

4 The printer EWS Home page appears. 5 Select the Networking tab. 6 At the Network Settings page, select the Wireless tab. 7 Enter the correct values in the appropriate sections (Network Name and Encryption).

8 Click Apply. Possible problem: Your netw ork uses multiple WEP keys, and you have chosen the wrong key

for transmitting.

1 Print a network configuration page.

To print a configuration page, when the printer is in the Ready state , pr ess and hold th e Go

button for 5 seconds. For more information, see Network configuration page

2 Enter either the URL or device IP address from the network configuration page into t he

Address field on your Web browser. The EWS Home page appears, showing the printer

device information.

3 From the Navigation menu, click Select Language. 4 From the drop-down box, select a language for the Web interface. 5 Click the Networking tab. The Network Settings page appears. The General tab is open. 6 Click the Wireless tab. 7 Scroll down to the Encryption section where you can ad d Static (WEP) en cryption parameters . 8 Select Enabled. 9 Under Static (WEP), enter the WEP keys used by your network.

In static encryption, the same key is used for all devices on the network and the key remains the same for long periods of time.

10 Choose the key to be used to encrypt transmitted data. (The installer defaults to Key 1.)

11 Click Apply. 12 If the installation has terminated, restart the printer software CD-ROM. Possible problem: You are using advanced authentication protocols that are not supported by

the installation software, such as LEAP, PEAP, EAP-MD5, EAP-TLS, or EAP-TTLS.

26 Chapter 3 Problem solving ENWW

1 Print a network configuration page.

To print a configuration page, when the printer is in the Ready state , press and hold the Go

button for 5 seconds. For more information, see Network configuration page

2 Enter either the URL or device IP address from the network configuration page into the

Address field on your Web browser. The EWS Home page appears, showing the printer

device information.

3 Click the Networking tab. The Network Settings page appears. The General tab is open. 4 Click the Wireless tab. 5 Scroll to the Authentication section, and click Advanced Configuration. The Wireless

Communication Mode page appears.

6 Select Infrastructure and click Next. The Wireless Network Name page appears. 7 Select a network name (SSID) from the list of detected networks, or enter the name of a new

wireless network.

8 Click Next. The Wireless Authentication page appears. 9 Select WPA/PSK, enter a Pass Phrase (from 8 to 63 characters in length, including spaces)

that will be used by the software to generate a pre-shared key.

Note All devices on the network must use the same pass phrase.

10 Follow the onscreen instructions to configure the printer for the authentication and encryption

type selected.

11 When finished, click Next. The Configuration Review page appears. 12 Verify the information is accurate, and then click Finish.

Setup failed

Possible problem: No signal is being received by the device because it is not in range of the

access point (infrastructure) or computer (ad-hoc). Move the printer an d the computer closer together. If the dist ance b etwee n y our co mputer and the

printer is significant, try reducing the distance. If possible, provide a clear path between the computer and print server, and minimize sources of radio interference.

Possible problem: The setup program tried to change the computer’s wireless configur ation so that it can communicate to the printer, but w as unab le to reprog ra m the se ttings on th e computer’s wireless access card.

1 Quit all applications. 2 If your computer is connected to the Internet, disable the connection to your computer by

removing the Ethernet cable that connects the modem (cable, DSL, or dial-up) to your computer.

3 Click Setup.

The Setup menu appears .

4 Select 6.

The Network menu appears.

5 Select 2.

The wireless radio setting options appear.

Note The default setting for the wireless radio is Off.

6 Use the up and down buttons to select On.

ENWW Solving problems that occur during installation 27

7 Select OK. 8 Open the configuration utility for your wireless network adapter. 9 Write down the existing wireless profile settings. 10 Create a new wireless profile with the following values:

• Communication mode: Ad Hoc

• Network name (SSID): hpsetup

• Encryption: disabled (This is the default configuration for your printer’s internal networking component.)

11 Activate the profile. When the configuration change is complete, the computer is ready to communicate on the

printer’s network. (The computer is no longer part of its original network.)

Note Unless you change your computer settings, the computer will continue to communicate with your

existing wireless network. However, the wireless device that you need to configure is on its own network (called hpsetup). To configure that device, you need to tem por arily change your computer to the printer’s network.

12 Print a network configuration page and obtain the IP address of the printer.

To print a configuration page, when the printer is in the Ready state , pr ess and hold th e Go

button for 5 seconds. For more information, see Network configuration page

13 Open your Web browser on your computer.

14 Type either the URL or device IP address from the network configuration page into the

Address field in your browser. The EWS Home page appears. 15 Select the Networking tab. 16 From the Net work Settings page, select the Wireless tab. 17 Scroll to the appropriate section and enter the profile values you recorded in step 9. 18 Click Apply. 19 Exit the EWS by closing your browser. 20 Open the configuration utility for your wireless network adapter. 21 Restore the previous wirel ess profile settings. 22 Wait 60 seconds and then print a network configura tion page . The Wireless light should be on. 23 Open your Web browser on your computer. 24 Enter either the URL or device IP address from the network configuration page into the

Address field in your browser. If the EWS Home page appears, your printer is properly

configured.

25 Exit the EWS by closing your browser. 26 Insert the printer software installation CD into your computer's CD-ROM drive. 27 Run the installation software again.

28 Chapter 3 Problem solving ENWW

Installation software does not install correctly

During a normal installa tio n of the printer software, the following actions occur:

● The printer CD-ROM runs automatically

● The software installs

● Files are copied to your hard drive

● You are requested to plug in the printer

● You are requested to restart your compu ter

● The registration process runs

If any of these actions did not occur, there might be a problem with the installation. To check the installation on a PC, verify the following:

● Open the Printers dialog box and check to see that the printer is listed.

● Look at the Task Tray for a printer icon. This indicates that the printer is ready.

If nothing happens when you insert the CD-ROM into the c omput er’ s CD-ROM driv e, do the following:

1 From the Windows Start menu, choose Run. 2 In the Run box, enter d:\set up.exe (if your CD-ROM drive is not assigned to drive lett er d, use

the appropriate drive letter), and then click OK. If the minimum system checks screen appears, your system does not meet the minimum

requirements to install the software. Click Details to view the specific problem. Correct the problem before attempting to install the software.

Solving infrastructure mode problems

This section contains solutions to problems that might occur if the printer is connecting to a wireless network that communicates using the infrastructure mode. For more information, see

Channels and communication modes

The printer cannot find the WLAN

1 Verify your access point is broadcasting its network name (SSID).

• See your access point User Guide and check the access point settings.

• Turn on options such as broadcast network name, and turn off silent broadcast.

2 Cycle power on the access point. Then run the printer software setup program again. 3 Move the access point and the printer closer together. Then run the printer software setup

program again. For more information, see Radio signal is weak 4 Check for firmware updates for your access point on the manufacturer’s web site.

• Update the firmware on the access point.

• Run the printer software setup program again.

ENWW Solving infrastructure mode problems 29

Printer cannot find your computer

1 Verify you have a functioning wireless network by using another wireless device. 2 Verify the printer is operational. 3 Verify the IP address and subnet mask of your printer and computer are similar (on the same

network). 4 Verify the encryption settings on your access point. The same encryption key and settings

must be used on both the access point and the printer. For more information, see Solving problems that occur during installation

Computer is unable to discover device

1 Print a configuration page and verify you are connecting to the correct wireless network.

To print a configuration page, when the printer is in the Ready state , pr ess and hold th e Go

button for 5 seconds. For more information, see Network configuration page

2 If you have a firewall, grant access permission to the printer. 3 Try temporarily disabling the fire wall to determine whether the firewall is preventing the printer

from accessing your computer.

Solving ad-hoc mode problems

This section contains solutions to problems that might occur if the printer is connecting to a wireless network that communicates using the ad-hoc mode. F o r more information, see Channels

and communication modes.

Printer cannot find your computer

1 Verify you have a functioning wireless ad-hoc network by using another wireless device. 2 Verify the printer is operational. For more information, see Solving problems that occu r d uri ng

installation.

3 Verify the IP address and subnet mask of your printer and computer are similar (on the same

network). 4 Verify your computer’s wireless adapter is broadcasting its network name (SSID), which can

be found on the network configuration page.

To print a configuration page, when the printer is in the Ready state , pr ess and hold th e Go

button for 5 seconds. For more information, see Network configuration page 5 Verify the encryption settings on your access point. The same encryption key and settings

must be used on both the access point and the printer. For more information, see Solving

problems that occur during installation.

6 Check for firmware updates for your wireless adapter on the manufacturer’s web site.

• Update the firmware.

• Run the printer software setup program aga in.

30 Chapter 3 Problem solving ENWW

Solving general wireless networking problems

For most wireless printing problems, the first step is to try printing a network configuration page. To print a configuration page, when the printer is in the Ready state, press and hold the Go button for 5 seconds. For more information, see Network configuration page

If the network configuration page does not print, verify the following:

● Printer is set up and powered on

● Print cartridges are installed correctly

● Printer is on and the paper tray is loaded

● Printer is free of paper jams

● Network connections are secure

● Cable connections are secure

● Printer covers are closed

If any of the above are problems , see the HP LaserJet 1160 and HP LaserJet 1320 Series Printer User Guide.

If the network configuration page does print, you can begin to solve the problem by checking the Wireless light, as described below.

Check the wireless light

Look at the printer's Wireless light. If the Wireless light is off, wireless networking has been disabled. Verify the printer’s network settings match the network settings (see Printer has the

wrong wireless network settings.) Then, verify the following:

● An Ethernet cable is not connected to the printer. Con ne ct ing an Eth er n et ca ble to the prin te r

automatically turns off the wireless radio. Unplug the cable.

● The system administrator, or someone else on the network, has not disabled the radio, using

the EWS. If the Wireless light is on, try reprinting the document, then look at the printer's Ready light. If the Ready light is flashing, the printer’s wireless communications feature is working correctly. If the Wireless light is on steadily, the wireless radio is functioning, but the printer and the

computer cannot communicate.

● The printer's network settings do not match the settings for your network. See Printer has the

wrong wireless network settings.

● The computer might be set to the wrong wireless profile. See Computer's wireless card is set

to the wrong wireless profile.

● A personal software firewall might block communicati on between the printer and the

computer. See Radio signal is weak

ENWW Solving general wireless networking problems 31

Printer has the wrong wireless network settings

The printer's wireless network settings must match those of your network, which includes the following:

● Communication mode

● Network Name (SSID)

● Channel (ad-hoc networks only)

● Authentication type

1 Reconnect the cable. 2 Compare the network settings to those that appear on th e printer's network configuration

page.

To print a configuration page, when the printer is in the Ready state , pr ess and hold th e Go

button for 5 seconds. For more information, see Network configuration page 3 Do one of the following to find the settings for your network:

• If the printer is communicating with the network using the infrastructure mode, open the Wireless Access Point's (WAP) configuration utility.

• If the printer is communicating with the network using the ad-hoc mode, open the configuration utility for the network card installed in your computer.

4 Compare the settings and note any settings tha t are different. Possible problems include:

• The WAP filters hardware addresses (MAC addresses). See Wireless access point (WAP)

filters MAC addresses.

• One of these settings in the printer might be incorrect: commun ication mode, network name (SSID), channel (ad-hoc networks only), or security settings. See Printer has the

wrong wireless network settings.

5 Reprint the configuration page. To change the printer’s network settings: 1 Open the printer's EWS. 2 Click the Networking tab, then click Network Settings under the Configuration heading. 3 Change the printer's settings to match the settings of the network, then click Finish. 4 Click the Advanced Configuration b utton to access advanced authentication and WPA

(TKIP) settings.

5 Close the printer's EWS, then disconnect the Ethernet cable from the printer. 6 The control panel lights will cycle.

If the printer is still not working, verify the computer’s wireless profile. Then, as a last option, reset the network settings to the factory defaults and use the printer software CD to reinstall the printer software.

To reset the network settings to the fact ory defaults, when the printer is turned off, press and hold the Reset button on the back of the printer. Turn on the printer, and continue to hold the

Reset button until the printer is in the Ready state.

Note If you reset the network settings, you will have to reconfigure all the network settings.

32 Chapter 3 Problem solving ENWW

Computer's wireless card is set to the wrong wireless profile

A wireless profile is a set of network settings unique to a given network. A single wireless card might have several wireless pro files (for example, one for home and one for the office).

Open the configuration utility for the network card installed on your computer and verify that the profile selected is the profile for the printer's network. If not, select the correct profile.

Radio signal is weak

If the printer is printing slowly, then the radio signal might be weak. Look at the network configuration page. If the Signal Strength is 1 or 2, then follow these guidelines for reducing interference in a wireless network:

● Keep the wireless devices away from large metal objects, such as filing cabinets, and other

electromagnetic devices, such as microwaves and cordless te lephon es, as the se objects can disrupt radio signals.

● Keep the wireless devices away from large masonry structures and other building structures

as these objects can absorb radio waves and lower sign a l stre ng th .

● For an infrastructure network, position the WAP in a central location in line of sight with the

wireless devices on the network.

● Keep all wireless devices on the network within range of one another.

Wireless access point (WAP) filters MAC addresses

MAC filtering is a security f e at ure in wh ich a Wire less Access Point (WAP) is configured with a list of MAC addresses (also called hardware addresses) of devices that are allowed to gain access to the network through the WAP.

If the W AP does no t have the hardw are add ress o f a d evice attempting to access the netw ork, the WAP denies the device a ccess to the netw ork. If the W AP filt ers MA C addresses, then the printer's MAC address must be added to the WAP's list of accepted MAC addresses.

1 Print a network configuration page. To print a configuration page, when the printer is in the

Ready state, press and hold the Go button for 5 seconds. For more information, see Network

configuration page.

2 Find the printer's hardware address on the network configuration page. Open the WAP's configuration utility, then add the printer's hardware address to the list of

accepted MAC addresses.

ENWW Solving general wireless networking problems 33

34 Chapter 3 Problem solving ENWW

Regulatory information

This appendix provides information on the following topics:

● USA Federal Communications Commission (FCC)

● Regulatory statements

● Environmental product stewardship program

ENWW Regulatory information 35

USA Federal Communications Commission (FCC)

FCC Notice: Class B Statement

CAUTION Based on Section 15.21 of the FCC rules, changes or modifications to the ope ration of this prod uct

without the expressed approval by Hewlett-Packard Company may invalidate its authorized use.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against interference when the equipment is operated in a residential installation. This equipment generates, uses, an d can radiate radio frequency energy and, if it is not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

● Reorient or relocate the receiving antenna.

● Increase separation between the equipment and re ceiver.

● Connect equipment into an outlet on a circuit different from that to which the receiver is

connected.

● Consult your dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device ma y not cause ha rmful interference , and (2) this de vice must accept any interference received, including interference that may cause undesired operation.

Exposure to radio frequency radiation

CAUTION The radiated output power of t his device is far below th e FCC radio frequency exposure limits.

Nevertheless, the de vice shall be used in such a manner that th e potential for huma n contact during normal operation is minimized.

In order to avoid the possibility of exceedin g the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20 cm (8 inches) during normal operation.

36 Appendix A Regulatory information ENWW

Laser safety statement

The Center for Devices and Radiological Health (CDRH) of the U .S. F ood and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.

Since radiation emitted inside the printer is completely confined within p rotective housings and external covers, the laser beam cannot escape during any phase of normal user operation.

WARNING! Using controls, making adjustments , or performing procedures other than those specified in this user

guide could result in exposure to hazar dous radiation.

Canadian regulations

For Indoor Use. This digital apparatus does not exceed the Class B limits for radio noise

emissions from digital apparatus as set out in the radio interference regulat ions of the Canadian Department of Communications. The internal wireless radio complies with RSS 210 of Industry Canada.

Pour L'Usage D'intérieur. Le présent appareil numérique n´émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescribes dans le règlement sur le brouillage radioélectrique édicté par le Mini stère des Communications du Canada. Le composant RF interne est conforme à la norme CNR-21 0 d´ In du strie Canada.

ENWW USA Federal Communications Commission (FCC) 37

Regulatory statements

European regulatory notice

European Union Notice

Radio Product for Indoor use in Home and Office environment operating in the 2.4 GHz band. Radio product with the marking

complies with the R&TTE Directive (1999/5/EC) issues by the Commission of the European Community.

Declaration of conformity

The Declaration of Conf ormity complies with ISO/IEC Guide 22 and EN45014. It identifies the product, manufacture r’s name and address, and applicable specifications recognized in the European community.

Selected EU, EU candidate and EFTA countries/regions

The radio functionality of this equipment (IEEE 802.11b/g wireless LAN) may be used in the following EU, EU candidate and EFTA countries/regions:

Austria, Belgium, Cyprus, Czech Re public , Denmark, Estonia, Finla nd, France, Germany, Greece, Hungary , Iceland, Irel and, Italy, Latvia (1 May 2004), Liechtenstein, Lithuania, Luxembourg, Malt a, Netherlands, Norway, Poland (1 May 2004), Portugal, Slovak Republic, Slovenia, Spain, Sweden, Switzerland and United Kingdom.

Notice for use in France and Italy

Italy: License required for use. Verify with your dealer or directly with General Direction for Frequency

Planning and Management (Direzione Generale Pianificazione e Gestione Frequenze). E’necessaria una concessione ministeriale anche per l’uso del prodotto. Verifici per favore con il

proprio distributore o direttamente presso la Direzione Generale Pianificazione e Gestione Frequenze.

France: For 2.4 GHz Wireless LAN operation of this product certain restrictions apply: This equipment may be used indoor for the entire 2400-2483.5 MHz frequency band (channels 1-13). For outdoor use, only 2454-2483.5 MHz frequency band (channels 10-13) may be used. For the latest requirements, se e http://www.art-telecom.fr

38 Appendix A Regulatory information ENWW

Declaration of conformity

Declaration of Conformity

according to ISO/IEC Guide 22 and EN45014

Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard

Boise, Idaho 83714-1021, USA

declares that the product Product Name: HP LaserJet 1320NW Regulatory Model Number Product Options: ALL conforms to the following Product Specifications:

Safety: IEC 60950:1999 / EN 60950:2000

Health EU:1999/519/EC EMC: CISPR 22:1997 / EN 55022:1998 Class B

Radio

IEC 60825-1:1993 +A1:1997 +A2:2001 / EN 60825-1:1994 +A11:1996 +A2:2001 (Class 1 Laser/LED Product)

EN 61000-3-2:2000 EN 61000-3-3:1995/A1:2001 EN 55024:1998 FCC Title 47 CFR, Part 15 Class B EN 301 489-1:2002 / EN 301 489-17:2002 EN 300 328-2:2001 Notified Body Number - 0984

BOISB-0402-01

)

/ ICES-003, Issue 4

Supplementary Information:

The product herewith complies with the requirements of the R&TTE Directive 1999/5/EC Annex IV, EMC Directive 89/336/EEC and the Low Voltage Directive 73/23/EEC, and carries the CE-Marking accordingly

1) The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems

2) This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not cause harmful interference , and (2) this device must accept any interference receiv ed, including interference that may cause undesired operation

3) For regulatory purposes, this product is assigned a Regulatory model number. This number should not be confused with the product name or the product number(s).

4) This product uses a Radio Module Device which regulatory model number is: RSVLD0303

Boise, Idaho USA July 19th, 2004

For Regulatory Topics Only:

Australia Contact: Product Regulations Manager, Hewlett-Packard Australia Ltd.,

European Contact: Your Local Hewlett-Packard Sales and Service Office or

USA Contact: Product Regulations Manager, Hewlett-Packard Company,

31-41 Joseph Street, Blackburn, Victoria 3130, Australia

Hewlett-Packard GmbH, Department HQ-TRE / Standards Europe, Herrenberger Straße 140, D-71034 Böblingen, Germany (FAX: +49-7031-14-3143)

PO Box 15 Mail Stop 160, Boise, ID 83707-0015, USA (Phone: 208-396-6000)

ENWW Regulatory statements 39

Laser statement for Finland

LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT

HP LaserJet HP LaserJet 1320NW -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle.

Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1994) mukaisesti. VAROITUS! Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän

turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle. VARNING! Om apparaten används på annat sätt än i bruksanvisning specificerats, kan användaren utsättas

för osynlig laserstrålning, som överskrider gränsen för laserklass 1. HUOLTO HP LaserJet 1320NW -kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen

saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi tarkoitettuja ylläpitotoimia, jotka voidaan suorittaa ilman erikoistyökaluja.

VARO! Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömälle lasersäteilylle laitteen ollessa

toiminnassa. Älä katso säteeseen. VARNING! Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas anvä ndaren för osynlig

laserstrålning. Betrakta ej strålen. Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista: Aallonpituus 785-800 nm Teho 5 mW Luokan 3B laser

40 Appendix A Regulatory information ENWW

Environmental product stewardship program

Protecting the environment

Hewlett-P ac kard Compan y is committed to pro viding quality pr oducts in an en vironmentally sound manner. This product has been designed with several attributes to minimize the impact on our environment.

Ozone production

This product generates no appreciable ozone gas (O3).

Energy consumption

Energy usage drops significantly while in PowerSave mode, which saves money without affecting the high performance of this product. Th is product qua lifies for E is a voluntary program to encourage the development of energy-efficient office products.

NERGY STAR

Hewlett-Packard Company has determined that this produ ct meets E energy efficiency. For more information, see http://www.energystar.gov/

is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR

NERGY STAR

(version 3.0), which

guidelines for

partner,

Toner consumption

EconoMode uses significantly less toner, which might extend the life of the print cartrid ge.

Paper use

This product’s automatic/manual duplex (two-sided printing) and N-up printing (multiple pages printed on one page) features can reduce paper usage and the resulting demands on natural resources.

Plastics

Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product’s life.

HP LaserJet printing supplies

In many countries/regions, this product’s printing supplies (such as print cartridge, drum, and fuser) can be returned to Hewlett-Packard through the HP printing supplies returns and recycling program. This easy-to-use, free takeback program is available in over 30 countries/regions. Multilingual program inf ormation and instructions are included in e v ery new HP print cartridge and consumables pack age.

ENWW Environmental product stewardship program 41

HP printing supplies returns and recycling program information

Since 1992, HP has offered HP LaserJet supplies return and recycling free of charge in 86% of the world market where HP LaserJet supplies are sold. Postage-paid and pre-addressed labels are included within the instruction guide in most HP LaserJet print cartridge boxes. Labels and bulk boxes are also av ailable through the web site: at http://www.hp.com/recycle/

More than 10 million HP LaserJet print cartridges were recycled globally in 2002 through the HP Planet Partners supplies recycling program. This record number represents 26 million pounds of print cartridge materials diverted from landfills. Worldwide HP recycled an average of 80% of the print cartridge by weight consisting primarily of plastic and metals. Plastics and metals are used to make new products such as HP products, plastic trays and spools. The remaining materials are disposed of in an environmentally responsible manner.

U.S. recycling returns

For a more environmentally responsible return of used print cartridges and consumables, Hewlett-Packard encourages you to use bulk returns. Simply bundle two or more print cartridges together and use the single, prepaid, pre-addressed label that is supplied in the package. For more information in the U.S., call (800) 340-2445 or visit the HP LaserJet supplies Web site at

http://www.hp.com/recycle/

Non-U.S. recycling returns

Non-U.S. customers should call the local HP sales and service office or visit the

http://www.hp.com/recycle/

supplies returns and recycle program.

web site for more information regarding availability of the HP printing

Paper

This printer is suited for the use of recycled papers when the pa per meets the guidelines in the

HP LaserJet Pr inter Family Print Media Guide. See the HP LaserJet 1160 and HP LaserJet 1320 Series Printer User Guide for ordering information. This product is suitable for the use of recycled

paper according to EN 12281:2003.

Material restrictions

This product does not contain added mercury. This product does not contain batteries.

Material Safety Data Sheets

Material Safety Data Sheets (MSDS) for supplies containing chemical substa nces (e.g., toner) can be obtained by contacting the HP web site at:

http://www.hp.com/go/msds http://www.hp.com/hpinfo/community/environment/productinfo/safety

42 Appendix A Regulatory information ENWW

For more information

For more information on the following HP environmental programs, see

http://www.hp.com/go/environment/

● Product environmental profile sheet f or this and many related HP products

● HP's commitment to the environment

● HP's environmental management system

● HP's end-of-life product return and recycling program

● Material safety data sheets

ENWW Environmental product stewardship program 43

OpenSSL Statements

OpenSSL License

provided that the following conditions are met: 1 Redistributions of source code must retain the above copyright notice, this list of conditions

and the following disclaimer. 2 Redistributions in binary form must reproduce the abov e cop yright notice, this list of conditi ons

and the following disclaimer in the documentation and/or other materials provided with the

distribution. 3 All advertising materials mentioning features or use of t his softw are m ust display the follo wing

acknowledgment: “This product includes software developed by the OpenSSL Project for use in the OpenSSL

Toolkit. (http://www.openssl.org/ 4 The names “OpenSSL Toolkit” and “OpenSSL Project” must not be used to endorse or

promote products derived from this software without prior written permission. For written

permission, please contact openssl-core@openssl.org. 5 Products derived from this software may not be called “OpenSSL” nor may “OpenSSL” appear

in their names without prior written permission of the OpenSSL Project.

)”

6 Redistributions of any form whatsoever must retain the following acknowledgment: “This product includes software de v eloped b y the OpenSSL Project for use in the OpenSSL Toolkit

(http://www.openssl.org/ THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT “AS IS” AND ANY EXPRESSED

OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED T O , THE IMPLIED W ARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEOR Y OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

This product includes crypto graphic software writ ten by Eric Young (eay@cryptsoft.com). This product includes software written by Tim Hudson (tjh@c ryptsoft.com).

)”

Original SSLeay License

implementation was written so as to conform with Netscape’s SSL. This library is free for commercial and non-commercial use as long as the following conditions are

adhered to. The follo wing conditions apply to all code f ound in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code. The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson (tjh@cryptsoft.com).

44 Appendix A Regulatory information ENWW

If this package is used in a product, Eric Young should be given attribution as the author of the parts of the library used.

This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

1 Redistributions of source code must retain the copyright notice, this list of conditions and the

following disclaimer. 2 Redistributions in binary form must reproduce the abo ve cop yright notice , this list of conditions

and the following disclaimer in the documentation and/or other materials provided with the

distribution. 3 All advertising materials mentioning featur es or u se of this software must display the following

acknowledgement: “This product includes cryptographic software written b y Eric Young (eay@cryptsoft.com)” The word ‘cryptographic’ can be left out if the routines from the library being used are not

cryptographic related. 4 If you include any Window s specific code (or a derivative thereof) from the apps directory

(application code) you must include an acknowledgement: “This product includes software written by Tim Hudson (t jh@cryptsoft.com)” THIS SOFTWARE IS PROVIDED BY ERIC YOUNG “AS IS” AND ANY EXPRESS OR IMPLIED

WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED T O, PROCUREMENT OF SUBSTITUTE GOODS OR SER VICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

The licence and distribution terms for any publicly available version or derivative of this code cannot be changed, i.e., this code cannot simply be copied and put under another distribution license [including the GNU Public Licence.]

ENWW Environmental product stewardship program 45

46 Appendix A Regulatory information ENWW

Glossary

numbers a b c d e f g h i j l m n p r s t u w

numbers

10/100 Base-T: A technical term for Ethernet. 10/100 refers to the speed at which the Ethernet

network functions. 10 indicates 10 megabits per second (Mb/s) for normal Ethernet, and 100 indicates 100 Mb/s for Fast Ethernet.

802.11a: A type of wireless networking that provides up to 54 Mb/s transmission in the 5 GHz band.

802.11b: A type of wireless networking that pro vides up to 11 Mb/s transm ission (with a f allbac k to

5.5, 2 and 1 Mb/s) in the 2.4 GHz band.

802.11g: A type of wireless networking that provides up to 54 Mb/s transmission in the 2.4 GHz band.

Ad-hoc network: A type of wireless network in which devices directly communicate with each

other rather than through a Wireless Access P oint ( W AP). Ad-h oc networks are typically small and simple, for example, a wireless PC and a wireless printer. Ad-hoc networks are also known as peer-to-peer networks, independent basic service stations (IBSS), or direct-connect wireless networks.

Authentication: Authentication is a wireless network security strategy. On a network with authentication, devices use a shared key as a password and communicate only with devices that know the key. Unlike WEP, authentication does not encrypt the data sent between wireless devices. However, authentication can be used in conjunction with WEP. Authentication keys and WEP keys can be identical.

AutoIP: A process by which a device on a network automatically assigns an IP address to itself.

BOOTP: Bootstrap Protocol (BOOTP) is an Internet protocol that enables a device t o discover its

own IP address, the IP address of a BOOTP server on the network, and a file to be loaded into memory to boot the machine. This enables the device to boot without requiring a ha rd or floppy disk drive.

Broadcast packet: A packet sent from one device on a network to all devices on the network.

Channel: One of sev eral pre-set f requencies at which 802.11b/g- enabled de vices comm unicate in

order to reduce interference. The number of channels available varies by country/region.

ENWW Glossary 51

DHCP (Dynamic Host Configuration Protocol): A protocol used to automatically assign an IP

address to each device on a network. DHCP server: This server dynamically manages a pool of IP addresses for use on a network or

the Internet. When a user logs in, the server “loans” t he user an IP address for the duration of the network connection. When a user logs off, the IP address is returned to the pool f or use b y anothe r device.

Digital Certificate: An electronic means of proving the identity of a network user or device. Certificates contain detailed information about the user's device in a standard format. Digital certificates are typically issued by a trusted third-party Certificate Authority (CA). Locally administered, or self-signed, certificates are valid in some instances.

EAP: Extensible Authen tication Protocol (EAP) is a general protocol for authentication that also

supports multiple authentication methods, such as token cards, one-time passwords, certificates, and public key authentication.

Encryption: A network security that encodes the data sent across a wireless net wo rk making the data unintelligible to unauthorized users. The printer supports WEP and WPA.

Encryption keys: A sequence of characters or digits that a wireless device uses to encode data. Encryption keys can be static (as they are in WEP) or dynamic (as they are in WPA).

Ethernet: A popular form of wired computer networking for Local Area Networks. Ethernet cable: There are two types of Ethernet cables. A straight-through cable is the most

common and is used to connect devices on a network to a hub or ro uter . A crosso ver ca ble is used to connect two devices that have Ethernet ports but that are not hubs or rout er s. Use a CAT-5 straight-through cable with an RJ-45 plug to connect the printer to an Ethernet network.

EWS (embedded Web server): A server that is completely contained within a device. An EWS provides management inf ormation about the de vice. This is helpf ul for managing single de vices on a small network. By using a Web browser to access an EWS, network users can perform such operations as obtaining network printer status updates, simple troubleshooting, and changing device configuration setting.

Firewall: A combination of hardware and softw are tools that protects a network from unwanted

entry.

Gateway: A dedicated device (router or computer) that connects two different networks. For

example, a computer on an Ethernet network may a ct as a gateway between the network and the Internet.

Host Name: The name by which the printer identifies itself on the network. The printer's host

name appears on the network configur ation page. Use the host name to open the printer's embedded Web server (EWS).

Hub: A simple device that acts as the center of an Ethernet network. Other devices on the netw ork are connected to the hub.

52 B Glossary ENWW

ICS (Internet Connection Sharing): A Windows program that allows a computer to act as a

gateway between the Internet and a network. ICS uses DHCP to assign IP addresses. See Windows documentation for more information about ICS.

Internet Sharing: A Macintosh OSX program that allo ws a computer to act as a gate wa y betw een the Internet and a network. See Macintosh documentation for more information about Internet Sharing.

IP address (Internet Protocol address): Each computer that connects to a network or the Internet, must have a unique addr ess. A connection to the Internet provided by an I nternet Service Provider (ISP) uses a standard protocol called Internet Protocol (IP) . This protocol is also used on internal networks. IP address numbers are in the form x.x.x.x—for e xample, 169.254.100.2. Most networks use DHCP or AutoIP to dynamically assign IP addresses. However, a device can be manually assigned a static IP address.

Infrastructure network: A type of wireless network in which devices communicate with each other through a Wireless Access Point (WAP), such as a wireless network hub, router, or gateway.

Jetdirect print server: The internal or external HP Jetdirect print server hardware developed by

Hewlett-Packard that enables network-connected printing.

LAN (Local Area Network): A high-speed type of computer network that connects devices that

are a relatively short distance from one another. An Ethernet network is one type of LAN.

MAC address (Media Access Control address): The hardware address for a device on a

network. The printer's MAC address appears on the network configuration page. Mb/s (megabits per second): The measure for the rate at which a network functions. For

example, 1 Mb/s equals 1,000,000 bits per second (or 125,000 bytes per second). mDNS: As an alternative to a Domain Name Server, a device issues a Multicast Domain Name

Server (mDNS) notification to provide information regarding its service. The notification includes the type of service (such as printing), the name of the service (such as “your printer”), IP an d port addresses, and other necessary information. Each device on the netw ork receives the notification and stores the information in a personal DNS server.

Network name: A network name is an alphanumeric, case-sensiti ve char acter string that provid es

basic access control to a wireless network. A network name is also known as a Service Set Identifier (SSID).

Node: A network connection point, typically a computer.

ENWW Glossary 53

Packet: A message sent from one device on a network to other devices on the network. Protocol: A language that devices on a network use to communicate with each other. A popular

network protocol is TCP/IP. Proxy server: A proxy server acts as a security gate (such as a Web proxy) that restricts traffic

going through a network. The proxy intercepts requests to the network to see if it can fulfill the requests itself. If not, it forwards the request to another server. Proxy servers have two main purposes: improve performance and filter requests.

RJ-45: The type of plug at the end of an Ethernet cable. Rendezvous: Apple’s co nfiguration technolog y that automa tically discov ers and connects de vices

over Ethernet and wireless networks. Rendezvous is integrated int o the Mac OS X version 10.2 operating system.

Router: A complex networking device that directs packets from one network to another network. A router can act as a gateway between a LAN and the Internet.

Server: A computer on a network that manages network resources. A network might have a

number of different server types. For example, a print server manages one or more printers, a file server stores and manages files, and a network server manages network traffic.

SSID (Service Set Identifier ): A unique identifier (up to 32 characters) attached to the header of packets sent o ver a wireless LAN. An SSID pro vides basic access control to a wirele ss network. It can also be used to logically segment a wireless subgroup of users and devices. An SSID prevents access by any client device that does not have the SSID. By default, an access point broadcasts its SSID in its beacon.

An SSID is also referred to as a Network Name because it is a name that identifies a wireless network.

Static IP address: An IP address that is manually as signed to a device on a network. A static IP address remains fixed until changed man ually. Alternativ e methods f or assigning IP addresses are DHCP and AutoIP.

Subnet: A small network that acts as part of a large network. It is recommended that the printer and the computers that use the printer all be on the same subnet.

Subnet mask: A number that identifies the IP addresses that belong to a subnet. Switch: A network device that manages network traffic in order to minimize collisions and

maximize speed.

TCP/IP: Transmission Control Protocol/Internet Protocol (TCP/IP) is the network communication

protocol used on the Intern et. The printer's built-in networking feature supports LANs that use TCP/IP.

TKIP: See WPA. Temporal Key Integrity Protocol (TKIP).

Unicast packet: A packet sent from one device on a network to another device on the network.

54 B Glossary ENWW

WEP: Wired Equivalent Privacy (WEP) pro vides security by encrypting data sent over r adio wa ves

from one wireless device to another wireless device. WEP encodes the data sent across the network making the data unintelligible to unauthorized users. Only devices that share the same WEP settings as the printer will be able to communicate with the printer. WEP depends on encryption keys that are static and provides less security than WPA (TKIP).

WEP key: A WEP key, or encryption key, is a sequence of alphanumeric characters or hexadecimal digits . After creating a WEP k ey, you must remember it or store it in a secure location. You may not be able to retrieve the WEP k e y if y ou lose it. A WEP ke y is either 64 or 128 bits long. The first 24 bits of the key are provided automatically. When creating the WEP key, the person creating the key provides the remaining bits (40 bits in the case of a 64-bit key, or 104 bits in the case of a 128-bit key).

Wireless Access Point (WAP): A Wireless Access Point (WAP) is a device through which devices (fo r e xampl e, comp uters and printers) on an infrastructu re wireless netw ork communicate with one another. A WAP is also called a base station.

Wireless profile: A wireless profile is a collection of wireless network settings that applies to a particular wireless network. For example, a wireless LAN card can hav e one profile for a home network and another profile for an office network. When installing a device on a network, be sure to select the appropriate profile.

WiFi (

Wireless Fidelity): A term used generically when referring to any type of 802.11 network,

whether 802.11b/g, 802.11a, dual-band, or other. Any products tested and approved as “Wi-Fi Certified” are certified as interoperable with each other, even if they are from different manufacturers. Typically, however, any Wi-Fi product using the same r adio frequency (2.4GHz for

802.11b or 11g; 5GHz for 802.11a) will work with any other Wi-Fi product, even if not Wi-Fi Certified.

Wireless network adapter: Each node (computer or device) on the WLAN uses a wireless network adapter into which a wireless transceiver, with a small, integrated antenna, is built. Wireless network adapters might be internal (inserted in a computer or device), external (housed in a separate case), or built-in.

Common adapters include the following:

● USB adapter: An external device that co nnects to a USB port on the comp uter (typically has a

PCMCIA card attached to one end).

● Notebook adapter: A PCMCIA card that plugs directly into one of the PCMCIA slots on your

laptop or other portable computer.

● Desktop computer adapter: A dedicated ISA or PCI card, or a PCMCIA card with a special

adapter, that plugs into your desktop computer.

● AirPort adapter: A wireless card that plugs direct ly into the AirPort slot on your Macintosh

laptop or desktop computer. AirPort adapters elimina te the need for cable connections to the

computer. WPA: WPA (Wi-Fi protected access) provides security by encrypting data sent over radio waves

from one wireless device to another wireless device and by controlling access to network resources through authentication protocols . Only de vices that share the same WPA settings as the printer will be able to communicate with the printer. WPA uses encryption keys that change frequently. WPA provides better security than WEP. WPA is also called TKIP.

ENWW Glossary 55

56 B Glossary ENWW

Index

ad hoc mode 4

cannot find computer 30

advanced authentication protocols 26

changing networks 21 checking wireless light 31 communication modes

ad hoc 4 infrastructure 4 peer to peer 4

data information 15 domain name server (DNS)

IP address 11 multicast service name 11

dynamic encryption 26

embedded Web server

admin password 11 Energy Star 41 Environmental Product Stewardship Program 41

FCC compliance 36

information

printer options 2

troubleshooting 2 infrastructure mode

cannot find computer 30

cannot find WLAN 29

computer unable to find device 30 installation problems 24

authentication protocols not supported 26

cannot discover device 24

cannot find network name 25

device cannot connect 24

incorrectly set SSID or WEP key 26

no TCP/IP 24

printer not found 25

setup failed 27

signal not received by device 27

verification failure 26

wireless access card configuration 27

wrong WEP key 26 IP address 10

adding 10

DNS 11

media access control

address 9 address authentication 6

filtering 33 Media Access Control (MAC) 9 multiple WEP keys 26

network configuration page

access point MAC address 13

authentication type 14

bad packets received 15

communication mode 12

configuration source 10

default gateway 10

device IP address 10

DNS server 11

encryption 14

EWS admin password 11

firmware revision code 10

firmware version 10

hardware address 9

host name 10

link speed 11

mDNS service name 11

network connection type 9

network status 9

printing 9

Service Set Identifier (SSID) 12

signal strength 13

subnet mask 10

TCP/IP name 10

total packets received 15

total packets transmitted 15

verification 31

Wi-Fi Protected Access 15

wireless communication channel 13

wireless network status 12 network settings

general 9

troubleshooting 32

wireless 12

Part ii password for embedded Web server 11 personal software firewall 24 print cartridge

where to send to recycle 42 printer

IP address 10

unmatched network settings 32 printer drivers

sites for download 2

link speed 11

ENWW Index 53

recycling

HP Printing supplies returns and environmental program 42 where to send print cartridges 42

regulatory statements

Canadian DOC regulations 37 declaration of conformity 39 laser safety statement 37 laser statement for Finland 40

security

authentication type 14 encryption 14 Wi-Fi Protected Access 15 wireless network 5

software

sites for download 2

speed

network transfer 11

support, web sites 2

troubleshooting

ad-hoc mode 30 communication block 24 general wireless printing problems 31 installation 24 MAC filtering 33 network settings 32 weak radio signal 33 wireless infrastructure mode 29 wrong wireless profile 33

web-based support 2 Wi-Fi Protected Access

enterprise environment 15

home/SOHO environment 15 wired equivalent privacy (WEP) 6 wireless local area network (WLAN) 3 wireless network

authentication 5

communication modes 3

encryption 6

MAC address authentication 6

security 5

status 12 wireless profiles 6

54 Index ENWW

*Q5929-90901* *Q5929-90901*

www.hp.com

Q5929-90901

HP LaserJet 1320nw User's Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Networking basics

Manual contents and sources for support and information

WWW links for drivers, software, and support

Where to look for more information

Wireless networking basics

Channels and communication modes

Security

Wireless profiles

Chapter overview

Printer Wireless light

Network configuration page

Printing a network configuration page

General and wireless network settings

Embedded Web server

HP toolbox

Supported operating systems

Supported browsers

Other links

Status tab

Troubleshooting tab

Alerts tab

Administrative settings

Documentation tab

Advanced Printer Settings windo w

Information tab

Settings tab

Network window

Switching from wired to wireless

Resetting the printer to the factory default settings

Problem solving

Solving problems that occur during installation

Computer is unable to discover a device

Device is unable to connect to the network after removing cable (infrastructure only)

System Requirements Error: No TCP/IP error displays

Printer not found screen appears during installation

Unable to determine or verify network name during installation

Verification fails at end of installation

Setup failed

Installation software does not install correctly

Solving infrastructure mode problems

The printer cannot find the WLAN

Printer cannot find your computer

Computer is unable to discover device

Solving ad-hoc mode problems

Printer cannot find your computer

Solving general wireless networking problems

Check the wireless light

Computer's wireless card is set to the wrong wireless profile

Radio signal is weak

Regulatory information

USA Federal Communications Commission (FCC)

FCC Notice: Class B Statement

Exposure to radio frequency radiation

Laser safety statement

Canadian regulations

Regulatory statements

European regulatory notice

Declaration of conformity

Laser statement for Finland

Environmental product stewardship program

Protecting the environment

OpenSSL Statements

Glossary

Index