HP LaserJet 1022, LaserJet 1022n, LaserJet 1022nw Service Manual

HP LaserJet 1022, 1022n, 1022nw
Service Manual
HP LaserJet 1022 series printers
Service Manual
Table of contents
1 Product Information
Product configurations............................................................................................................................2
HP LaserJet 1022 printer.......................................................................................................2
HP LaserJet 1022nw printer..................................................................................................2
Overview of product...............................................................................................................................3
HP LaserJet 1022 series printers..........................................................................................3
Model and serial numbers.....................................................................................................5
Hardware description.............................................................................................................5
Firmware description ............................................................................................................5
Product specifications............................................................................................................................6
Physical specifications...........................................................................................................6
Printer performance...............................................................................................................6
Environmental specification...................................................................................................6
Electrical specifications..........................................................................................................7
Acoustic emissions................................................................................................................7
Extended warranty.................................................................................................................................8
Print-cartridge information .....................................................................................................................9
Refilled print cartridges ........................................................................................................9
Recycling print cartridges .....................................................................................................9
Regulatory information.........................................................................................................................10
FCC compliance..................................................................................................................10
Canadian DOC regulations..................................................................................................10
Korean EMI statement.........................................................................................................10
Laser statement for Finland.................................................................................................11
............................................................................................................................11
2 Installation and Operation
Operating environment ........................................................................................................................14
Identifying the control-panel components.............................................................................................15
Media specifications.............................................................................................................................16
Supported media sizes........................................................................................................16
Guidelines for using media...................................................................................................................17
Paper and transparencies ...................................................................................................17
Common media problems table ..........................................................................................17
Labels..................................................................................................................................17
Envelopes ...........................................................................................................................18
Envelopes with double-side seams.....................................................................18
Envelopes with adhesive strips or flaps..............................................................18
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Loading media......................................................................................................................................20
Setting media types..............................................................................................................................21
3 Maintenance
Life expectancies of parts that wear ....................................................................................................24
Cleaning the product............................................................................................................................26
User-replaceable parts ........................................................................................................................30
Jams.....................................................................................................................................................37
Card stock and heavy media ..............................................................................................19
Card-stock construction......................................................................................19
Card-stock guidelines..........................................................................................19
Main input tray.....................................................................................................................20
Priority feed slot...................................................................................................................20
Specific types of media .......................................................................................................20
Set the media type...............................................................................................................21
Cleaning the print path.........................................................................................................26
Cleaning the print-cartridge area.........................................................................................27
Cleaning the pickup roller ...................................................................................................29
Replacing the pickup roller..................................................................................................30
Replacing the separation pad .............................................................................................33
Replacing the main input tray (paper-pickup tray assembly)...............................................35
Replacing the output-bin extension (delivery-tray assembly) .............................................36
Clearing jams.......................................................................................................................37
Typical media jam locations................................................................................37
Removing a jammed page..................................................................................38
4 Operational overview
Basic functions.....................................................................................................................................42
Formatter system.................................................................................................................................43
Central processing unit .......................................................................................................43
RAM.....................................................................................................................................43
USB interface.......................................................................................................................43
Control panel.......................................................................................................................43
Draft mode (EconoMode)....................................................................................................43
HP Memory Enhancement technology (MEt)......................................................................44
Enhanced I/O ......................................................................................................................44
Printer operation...................................................................................................................................45
Engine control system (engine control unit and power assembly).......................................46
Image-formation system......................................................................................................49
Printer-paper feed system...................................................................................................51
Jam detection .....................................................................................................................53
Solenoid, sensors, switches, and motor..............................................................................54
Basic sequence of operation (formatter-to-printer)..............................................................55
Printer-engine-control system.............................................................................46
Printer laser/scanner unit ...................................................................................47
Power system on the engine-power assembly....................................................48
The seven image-formation processes ..............................................................50
Print cartridge......................................................................................................51
Conditions of jam detection.................................................................................53
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5 Removal and replacement
Removal and replacement strategy......................................................................................................58
Required tools .....................................................................................................................58
Before performing service....................................................................................................58
Print cartridge .....................................................................................................................59
Parts removal order ............................................................................................................60
User-replaceable parts ........................................................................................................................61
Replacing the pickup roller .................................................................................................61
Replacing the separation pad .............................................................................................64
Replacing the main input tray (paper-pickup tray assembly) ..............................................66
Replacing the output-bin extension (delivery-tray assembly) .............................................67
Covers..................................................................................................................................................68
Right-side cover...................................................................................................................68
Left-side cover.....................................................................................................................70
Rear panel and top-cover assembly....................................................................................70
Front cover...........................................................................................................................75
Internal assemblies..............................................................................................................................77
Transfer-roller assembly......................................................................................................77
Engine-power assembly......................................................................................................80
Fuser (fixing) assembly........................................................................................................82
Paper-pickup assembly.......................................................................................................84
Engine control unit (ECU) assembly....................................................................................85
Laser/scanner assembly......................................................................................................89
6 Troubleshooting
Basic troubleshooting...........................................................................................................................92
Reset the factory default settings (cold reset)......................................................................................94
Control-panel pages.............................................................................................................................94
Control-panel lights..............................................................................................................................95
Jams.....................................................................................................................................................97
Print-quality troubleshooting...............................................................................................................100
Solving paper-feed problems.............................................................................................................111
Functional checks...............................................................................................................................113
Troubleshooting tools.........................................................................................................................117
Basic troubleshooting..........................................................................................................92
Control-panel light patterns..................................................................................................95
Clearing jams.......................................................................................................................97
Typical media jam locations................................................................................97
Removing a jammed page..................................................................................98
Print-cartridge problems....................................................................................................100
Checking the print cartridge..............................................................................100
To redistribute toner in the print cartridge.........................................100
Solving print-quality problems............................................................................................100
Half self-test functional check............................................................................................113
To perform a half self-test check.......................................................................113
To perform other checks...................................................................................113
Drum-rotation functional check .........................................................................................114
High-voltage-contacts check..............................................................................................115
To check the print-cartridge contacts ..............................................................115
To check the printer high-voltage contacts ......................................................116
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Repetitive-image-defect ruler.............................................................................................117
Circuit diagram ..................................................................................................................118
Solenoid, sensors, switches, and motor.............................................................................................119
7 Parts and diagrams
Ordering parts and supplies...............................................................................................................122
Parts..................................................................................................................................122
Related documentation and software................................................................................122
Parts that wear ..................................................................................................................122
Accessories and consumables...........................................................................................................123
Accessories.......................................................................................................................123
Common hardware ...........................................................................................................124
How to use the parts lists and diagrams............................................................................125
Printer exchange/parts.......................................................................................................................126
External covers and panel..................................................................................................................128
Internal components...........................................................................................................................130
Alphabetical parts list.........................................................................................................................138
Numerical parts list.............................................................................................................................140
Index...................................................................................................................................................................143
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List of tables
Table 1-1 Physical specifications....................................................................................................................6
Table 1-2 Performance....................................................................................................................................6
Table 1-3 Environmental specifications ..........................................................................................................6
Table 1-4 Power requirements........................................................................................................................7
Table 1-5 Power consumption (average, in watts)..........................................................................................7
Table 1-6 Acoustic emissions..........................................................................................................................7
Table 2-1 Media sizes...................................................................................................................................16
Table 3-1 Life expectancies of parts that wear..............................................................................................24
Table 4-1 Basic sequence of operation.........................................................................................................55
Table 6-1 Basic troubleshooting ..................................................................................................................92
Table 6-2 Control-panel pages: time ranges.................................................................................................94
Table 6-3 Control-panel light patterns...........................................................................................................95
Table 6-4 Solving print-quality problems.....................................................................................................100
Table 6-5 Solving paper-feed problems......................................................................................................111
Table 7-1 Technical support websites.........................................................................................................122
Table 7-2 Accessories.................................................................................................................................123
Table 7-3 Printer exchange.........................................................................................................................127
Table 7-4 External covers and panels.........................................................................................................129
Table 7-5 Internal components (1 of 3).......................................................................................................131
Table 7-6 Internal components (2 of 3).......................................................................................................133
Table 7-7 Internal components (3 of 3).......................................................................................................135
Table 7-8 Paper-pickup assembly...............................................................................................................137
Table 7-9 Alphabetical parts list..................................................................................................................138
Table 7-10 Numerical parts list......................................................................................................................140
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List of figures
Figure 1-1 Front and right-side view.................................................................................................................3
Figure 1-2 Back and left-side view...................................................................................................................4
Figure 1-3 Model- and serial-number label.......................................................................................................5
Figure 2-1 Dimensions of product..................................................................................................................14
Figure 2-2 Control-panel lights and buttons...................................................................................................15
Figure 3-1 Main input tray...............................................................................................................................35
Figure 3-2 Output-bin extension.....................................................................................................................36
Figure 4-1 Basic configuration........................................................................................................................42
Figure 4-2 Printer functional-block diagram....................................................................................................45
Figure 4-3 Laser/scanner operation...............................................................................................................47
Figure 4-4 High-voltage power supply circuit.................................................................................................49
Figure 4-5 Image-formation block diagram.....................................................................................................50
Figure 4-6 Printer paper path ........................................................................................................................52
Figure 4-7 Solenoid, sensors, switches, and motor........................................................................................54
Figure 4-8 Printer timing diagram .................................................................................................................56
Figure 5-1 Removing the print cartridge.........................................................................................................59
Figure 5-2 Parts-removal block diagram........................................................................................................60
Figure 5-3 Remove the main input tray..........................................................................................................66
Figure 5-4 Output-bin extension.....................................................................................................................67
Figure 5-5 Remove the right-side cover (1 of 4).............................................................................................68
Figure 5-6 Remove the right-side cover (2 of 4).............................................................................................68
Figure 5-7 Remove the right-side cover (3 of 4).............................................................................................69
Figure 5-8 Remove the right-side cover (4 of 4).............................................................................................69
Figure 5-9 Remove the rear panel and top-cover assembly (1 of 6)..............................................................70
Figure 5-10 Remove the rear panel and top-cover assembly (2 of 6)..............................................................71
Figure 5-11 Remove the rear panel and top-cover assembly (3 of 6)..............................................................71
Figure 5-12 Remove the rear panel and top-cover assembly (4 of 6)..............................................................72
Figure 5-13 Remove the rear panel and top-cover assembly (5 of 6)..............................................................72
Figure 5-14 Remove the rear panel and top-cover assembly (6 of 6)..............................................................73
Figure 5-15 Reinstall the top-cover assembly (1 of 2)......................................................................................73
Figure 5-16 Reinstall the top-cover assembly (2 of 2)......................................................................................74
Figure 5-17 Remove the front cover (1 of 3)....................................................................................................75
Figure 5-18 Remove the front cover (2 of 3)....................................................................................................76
Figure 5-19 Remove the front cover (3 of 3)....................................................................................................76
Figure 5-20 Remove the transfer roller (1 of 3)................................................................................................77
Figure 5-21 Remove the transfer roller (2 of 3)................................................................................................78
Figure 5-22 Remove the transfer roller (3 of 3)................................................................................................78
Figure 5-23 Remove the engine-power assembly (1 of 2)...............................................................................80
Figure 5-24 Remove the engine-power assembly (2 of 2)...............................................................................81
Figure 5-25 Remove the fuser (fixing) assembly (1 of 2).................................................................................82
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Figure 5-26 Remove the fuser (fixing) assembly (2 of 2).................................................................................83
Figure 5-27 Remove the paper pickup assembly.............................................................................................84
Figure 5-28 Remove the ECU assembly (1 of 6)..............................................................................................85
Figure 5-29 Remove the ECU assembly (2 of 6)..............................................................................................86
Figure 5-30 Remove the ECU assembly (3 of 6)..............................................................................................86
Figure 5-31 Remove the ECU assembly (4 of 6)..............................................................................................87
Figure 5-32 Remove the ECU assembly (5 of 6)..............................................................................................87
Figure 5-33 Remove the ECU assembly (6 of 6)..............................................................................................88
Figure 5-34 Removing the laser/scanner assembly.........................................................................................89
Figure 6-1 Printer-panel-lights legend............................................................................................................95
Figure 6-2 Check the fuser connections.......................................................................................................114
Figure 6-3 Print-cartridge high-voltage contacts...........................................................................................115
Figure 6-4 Printer high-voltage contacts.......................................................................................................116
Figure 6-5 Repetitive-image-defect ruler......................................................................................................117
Figure 6-6 Circuit diagram............................................................................................................................118
Figure 6-7 Solenoid, photosensors, switches, and motor.............................................................................119
Figure 7-1 External covers and panels.........................................................................................................128
Figure 7-2 Internal components (1 of 3).......................................................................................................130
Figure 7-3 Internal components (2 of 3).......................................................................................................132
Figure 7-4 Internal components (3 of 3).......................................................................................................134
Figure 7-5 Paper-pickup assembly...............................................................................................................136
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1 Product Information

This chapter provides general product information for HP LaserJet 1022 series printer.
Product configurations
Overview of product
Product specifications
Extended warranty
Print-cartridge information
Regulatory information
ENWW 1

Product configurations

The HP LaserJet 1022 series printers are designed to print documents easily and with the laser quality that customers have come to expect from an HP LaserJet product. The following sections describe the configurations of the HP LaserJet 1022 series printers.

HP LaserJet 1022 printer

The HP LaserJet 1022 (HP LJ 1022) is the base model of the HP LaserJet 1022 series printers. It offers the following features:
Prints up to 18 pages per minute (ppm) for A4-sized media, and 19 ppm for letter-size media
10 seconds or less to first page out
ProRes 1200 print quality setting that provides fine-line detail at 1200 x 1200 dots per inch (dpi)
250-sheet input capacity (75-g/m
Priority input slot
125-sheet output bin capacity
Prints watermarks, booklets, and multiple pages per sheet (N-up), and can print the first page on
different media from the remainder of the document
8 MB of RAM
Host-based and PCL5e printer driver
26 PCL fonts
2,000-page print cartridge
USB 2.0 Hi-Speed port
2
[20-lb] media)

HP LaserJet 1022n printer

The HP LaserJet 1022n (HP LJ 1022n) has all of the features of the HP LJ 1022, and also includes an internal network port.

HP LaserJet 1022nw printer

The HP LaserJet 1022nw (HP LJ 1022nw) has all of the features of the HP LJ 1022n, and also includes integrated 802.11b/g wireless connectivity.
NOTE For more information about this product, see the HP LaserJet 1022nw
Wireless User Guide.
2 Chapter 1 Product Information ENWW

Overview of product

HP LaserJet 1022 series printers

Figure 1-1 Front and right-side view
1 Output bin
2 Input-tray cover
3 250-sheet main input tray
4 Priority feed slot
5 Output-media support
6 Print-cartridge door
7 C
ANCEL JOB
8 GO button
9 GO light
10 R
EADY
11 A
TTENTION
12 W
IRELESS
button
light
light
light (HP LJ 1022nw printer only)
ENWW Overview of product 3
5
Figure 1-2 Back and left-side view
1 Internal network port (HP LJ 1022n and HP LJ 1022nw printers only)
2 USB port
3 Power receptacle
4 On/off switch
5 Separation pad
4 Chapter 1 Product Information ENWW

Model and serial numbers

The model number and serial number are listed on an identification label located on the back of the product.
The serial number contains information about the country/region of origin and the revision level, production code, and production number of the product.
The label also contains power-rating and regulatory information.
HEWLETT-PACKARD 11311 CHINDEN BLVD. BOISE, IDAHO 83714 USA
Numero du produit Product No.Q5912A
CNBR212347 CNBR212347
Nsmero de Serie Serial No.
CNBR212347 CNBR212347
Made in China Fabricado en China
CNBB123456
Manufacturado Manufactured: April 16, 2005
Numero reglementaire du modele
é
é
Regulatory Model Number BOISB-0405-00
220- 240V ~AC 50/60 Hz, 2.5A (2,5A)
Apparaten skall anslutas till jordat natuttag.
é
TestedTo Comply With FCC Standards
FOR HOME OR OFFICE USE
This product conforms with CDRH radiation performance standard 21 CFR chapter 1, sub-chapter J.
Complies with Canadian EMC Class B requirements.
>PET< SITE:FR1
Figure 1-3 Model- and serial-number label

Hardware description

The HP LaserJet 1022 series printers provide ProRes technology for 1200 dpi resolution.
The product prints at 19 ppm for letter-size paper and 18 ppm for A4-size paper. With 1200 dpi printing, the product has exceptional text and graphics print quality. The simple control panel and improved paper handling make this product very easy to use.
2
The main input tray has a 250-sheet (75-g/m printing. The priority input slot is used to manually feed single sheets of most recommended media. Both the main input tray and the priority input slot are center-justified for all supported media sizes. The output
2
bin holds up to 100 sheets of 75-g/m
(20-lb) paper.
[20-lb] media) capacity for continuous, multiple-page
The product has a very fast first-page-out, at less than 8 seconds. The base memory contains 8 MB of RAM and an embedded 133 MHz processor.
The print engine has an average duty cycle of 1,000 pages per month (7,000 peak) or 50,000 total pages printed. The standard print-cartridge life is 2,000 pages, in accordance with ISO/IEC 19752.
NOTE Actual print cartridge life depends on specific usage.

Firmware description

The firmware in the product includes these features:
Host-based printing
PCL Level 5e
EconoMode functionality
ENWW Overview of product 5

Product specifications

This section details the specifications for the HP LaserJet 1022 series printers.

Physical specifications

Table 1-1 Physical specifications
Model Height Depth Width Weight
HP LaserJet 1022 series printers 241 mm (9.5
inches)
245 mm (9.6 inches)
370 mm (14.6 inches)

Printer performance

Table 1-2 Performance
Model Print resolution (normal) Print speed (A4-size
media)
HP LaserJet 1022 series printers 1200 dpi (ProRes) 18 ppm

Environmental specification

Table 1-3 Environmental specifications
Category Specification
Operating environment (unit plugged into an alternating current [ac] outlet)
Temperature: 10° to 32.5°C (50° to 90.5° F)
Humidity: 20 to 80% relative humidity (no condensation)
6.3 kg (13.9 lb)
Storage environment (unit not plugged into an AC outlet) Temperature: 0° to 40°C (32° to 104°F)
Humidity: 10 to 80% relative humidity (no condensation)
6 Chapter 1 Product Information ENWW

Electrical specifications

Table 1-4 Power requirements
Specification 110-volt models 220-volt models
Power requirements 110–127 V (±10%)
50/60 Hz (±2 Hz)
220–240 V (±10%)
50/60 Hz (±2 Hz)
Rated current 4.0 amps 2.5 amps
WARNING! Power sources are not interchangeable.
Table 1-5 Power consumption (average, in watts)
Product model Printing
HP LaserJet 1022
300 W (110 V models)
series printers
250 W (220 V models)
1
Values are subject to change. See www.hp.com/support/lj1022 for current information.
2
Power reported is highest value measured for printing using all standard voltages. HP LaserJet 1022 printer print speed is 19 ppm (letter size) and 18 ppm (A4 size).
2
1
2
Ready
PowerSave Off
4 W 4 W 0 W

Acoustic emissions

Table 1-6 Acoustic emissions
Sound power level Declared per ISO 9296
1
Printing L
= <6.2 Bels (A) [62 dB (A)]
WAd
Ready Inaudible
Sound pressure level—Bystander position Declared per ISO 9296
Printing L
= 49 dB (A)
pAm
Ready Inaudible
1
Values are subject to change. See www.hp.com/support/lj1022 for current information. Configuration tested: HP LaserJet 1022 printer using the standard tray, A4 paper, and simplex, continuous printing. HP LaserJet 1022 printer print speed is 19 ppm (letter size) and 18 ppm (A4 size). During other operations, acoustic emissions might vary.
ENWW Product specifications 7

Extended warranty

In most countries/regions, HP Care Pack provides additional coverage, beyond standard warranty for the HP device and for all HP-supplied internal components. This hardware maintenance can uplift the standard warranty, for example, from next-day to same-day service, or extend it up to 5 years. The HP Care Pack can provide Express Exchange or onsite service. For more information, see the support flyer that came with the device for the appropriate phone numbers and information.
8 Chapter 1 Product Information ENWW

Print-cartridge information

The print cartridge is designed to simplify replacement of the major consumable parts. The print cartridge contains the printing mechanism and a supply of toner.
The standard print-cartridge life is 2,000 pages, in accordance with ISO/IEC 19752.
NOTE Actual print cartridge life depends on specific usage.

Refilled print cartridges

While Hewlett-Packard does not prohibit the use of refilled print cartridges during the warranty period or while the product is under a maintenance contract, use of refilled cartridges is not recommended for the following reasons:
Repairs resulting from the use of refilled cartridges are not covered under Hewlett-Packard warranty
or maintenance contracts.
Hewlett-Packard has no control or process to ensure that a refilled cartridge functions at the high
level of reliability of a new HP LaserJet print cartridge. Hewlett-Packard also cannot predict the long­term reliability effect on the product from using the different toner formulations that are found in refilled cartridges.
The print quality of HP LaserJet print cartridges influences the customer’s perception of the product.
Hewlett-Packard has no control over the actual print quality of a refilled cartridge.
Parts that are critical to print quality might not be replaced when the cartridge is refilled with toner.

Recycling print cartridges

In order to reduce waste, Hewlett-Packard offers a recycling program. Cartridge components that do not wear out are recycled. Plastics and other materials are recycled. Hewlett-Packard pays the shipping costs from the user to the recycling plant (within the United States). To join this recycling effort, follow the instructions inside the print cartridge box. See
www.hp.com/recycle for more information.
ENWW Print-cartridge information 9

Regulatory information

FCC compliance

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase separation between equipment and receiver.
Connect equipment to an outlet on a circuit different from that to which the receiver is located.
Consult your dealer or an experienced radio/TV technician.
NOTE Any changes or modifications to the printer that are not expressly approved by Hewlett-
Packard could void the user's authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules.

Canadian DOC regulations

Complies with Canadian EMC Class B requirements.
«Conforme á la classe B des normes canadiennes de compatibilité électromagnétiques. «CEM».»

Korean EMI statement

10 Chapter 1 Product Information ENWW

Laser statement for Finland

LASERTURVALLISUUS
LUOKAN 1 LASERLAITE
KLASS 1 LASER APPARAT
HP LaserJet 1022, HP LaserJet 1022n, HP LaserJet 1022nw -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1994) mukaisesti.
VAROITUS!
Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.
VARNING!
Om apparaten används på annat sätt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.
HUOLTO
HP LaserJet 1022, HP LaserJet 1022n, HP LaserJet 1022nw-kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi tarkoitettuja ylläpitotoimia, jotka voidaan suorittaa ilman erikoistyökaluja.
VARO!
Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömälle lasersäteilylle laitteen ollessa toiminnassa. Älä katso säteeseen.
VARNING!
Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej strålen. Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista:
Aallonpituus 785-800 nm
Teho 5 mW
Luokan 3B laser
ENWW Regulatory information 11
12 Chapter 1 Product Information ENWW

2 Installation and Operation

This chapter provides an overview of the appropriate operating environment, describes the control panel, describes media requirements, and describes how to load print media.
Operating environment
Identifying the control-panel components
Media specifications
Guidelines for using media
Loading media
Setting media types
ENWW 13

Operating environment

Place the product on a sturdy, level surface in a well-ventilated area that meets the following environmental requirements:
Temperature: 10° to 32.5°C (50° to 90.5°F)
Humidity: 20 to 80% relative humidity (no condensation)
Away from direct sunlight, open flames, and ammonia fumes
With sufficient space around the product to accommodate proper access and ventilation
requirements
Figure 2-1 Dimensions of product
14 Chapter 2 Installation and Operation ENWW

Identifying the control-panel components

The printer control panel has three lights and two buttons. The HP LaserJet 1022nw has an additional light (W
IRELESS
status.
Figure 2-2 Control-panel lights and buttons
light) at the top of the control panel. These lights produce patterns that identify printer
1 C
ANCEL JOB
2 GO button: To print a demo page or to continue printing while in manual feed mode, press and release the GO button. To
print a configuration page, press and hold the G
3 GO light: Indicates that the product is receiving data when flashing.
4 R
EADY
5 A
TTENTION
6 W
IRELESS
established. When the wireless light is off, wireless operation is disabled. When the wireless light is flashing, the product is trying to establish a wireless connection.
button: When the printer is processing data, press the C
O
button for 5 seconds.
light: Indicates that the product is ready to print.
light: Indicates that the input tray is empty, print-cartridge door is open, print cartridge is missing, or other errors.
light: (HP LJ 1022nw printer only) When the wireless light is on solid, a wireless connection has been
ANCEL JOB
button to cancel the print job.
ENWW Identifying the control-panel components 15

Media specifications

The printers accept a variety of media. Properties such as weight, grain, and moisture content are important factors that affect printer performance and output quality. Media should conform to the guidelines in the user guide. Media that does not meet HP guidelines might cause poor print quality, increased media jams, or premature wear on the product, which might require printer repair.
CAUTION Damage that is caused by using media that does not meet HP specifications is not
covered by the HP warranty or service agreements.

Supported media sizes

The printer supports media within this size range:
Minimum: 76 x 127 mm (3 x 5 inches)
Maximum: 216 x 356 mm (8.5 x 14 inches)
Table 2-1 Media sizes
Paper type Metric English
Letter 216 x 279 mm 8.5 x 11 inches
Legal 216 x 356 mm 8.5 x 14 inches
Executive 184 x 267 mm 7.25 x 10.5 inches
A4 210 x 297 mm 8.25 x 11.75 inches
COM10 envelopes 105 x 241 mm 4.13 x 9.5 inches
DL envelopes 110 x 220 mm 4.33 x 8.67 in
C5 envelopes 162 x 229 mm 6.4 x 9 inches
B5 envelopes 176 x 250 mm 6.9 x 9.85 inches
Monarch envelopes 98.5 x 191 mm 3.88 x 7.5 inches
Labels (216 x 279 mm) (8.5 x 11 inches)
Custom-size media custom (within acceptable range) custom (within acceptable range)
NOTE Narrow and heavy media can cause the printer to print more slowly.
16 Chapter 2 Installation and Operation ENWW

Guidelines for using media

HP LaserJet printers produce documents that have excellent print quality. They can print on a variety of media types, such as paper (including up to 100% recycled fiber content paper), envelopes, labels, transparencies, and custom-sized media.

Paper and transparencies

Paper must be of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, holes, and curled or bent edges. Check the label on the paper package for details about the type of paper (such as bond or recycled).
Some paper causes print-quality problems, jamming, or damage to the printer.
NOTE Do not use letterhead that is printed with low-temperature inks, such as those used in
some types of thermography, raised letterhead, or colored paper or preprinted forms that use inks incompatible with the printer temperature, which is 200°C (392°F) for 0.1 second.
Transparencies must be able to withstand 200°C (392°F), the maximum print temperature.

Common media problems table

Symptom Problem with paper Solution
Poor print quality or toner adhesion, or problems with feeding
Dropouts, jamming, or curl Stored improperly Store paper flat in its moisture-proof
Increased gray background shading Might be too heavy Use lighter paper.
Excessive curl, or problems with feeding Too moist, wrong grain direction, or
Jamming, or damage to printer Cutouts or perforations Do not use paper that has cutouts or
Problems with feeding Ragged edges Make sure that the sliding media input
Moisture on the trailing edge of the paper Too moist (media is steaming when it
Too moist, too rough, too smooth, or embossed faulty paper lot
short-grain construction
exits the printer)
Try another kind of paper that is between 100 and 250 Sheffield and has 4% to 6% moisture content.
wrapping.
Use long-grain paper or change the media type to light.
perforations.
guides on the input tray are correctly adjusted.
Store paper in a low humidity area or air tight container or change the media type to light.

Labels

When selecting labels, consider the following factors:
Adhesives: The adhesive material should be stable at 200°C (392°F), the printer’s maximum
temperature.
Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets
that have spaces between the labels, causing serious jams.
Curl: Before printing, labels must lie flat with no more than 13 mm (0.5 inch) of curl in any direction.
ENWW Guidelines for using media 17
Condition: Do not use labels with wrinkles, bubbles, or other indications of separation. Never use
a sheet of labels that has already been run through the printer.

Envelopes

Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers but also within a box from the same manufacturer. Successful printing on envelopes depends on the quality of the envelopes. When selecting envelopes, consider the following factors:
Weight: The weight of the envelope paper should not exceed 105 g/m result.
Construction: Before printing, envelopes should lie flat with less than 6 mm (0.25 inch) curl and
should not contain air. Envelopes that trap air may cause problems.
Condition: Make sure that the envelopes are not wrinkled, nicked, or otherwise damaged.
Sizes: From 90 x 160 mm (3.5 x 6.3 inches) to 178 x 254 mm (7 x 10 inches).
Store envelopes flat. If air is trapped in an envelope, creating an air bubble, the envelope might wrinkle during printing.
2
(28 lb), or jamming might
Envelopes with double-side seams
An envelope with double-side-seam construction (vertical seams at both ends of the envelope rather than diagonal seams) is more likely to wrinkle. Make sure the seam extends all the way to the corner of the envelope as shown in top figure of the following illustration:
Envelopes with adhesive strips or flaps
Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer: 200°C (392°F). The extra flaps and strips might cause wrinkling, creasing, or jams.
18 Chapter 2 Installation and Operation ENWW

Card stock and heavy media

For optimum performance, do not use paper heavier than 157-g/m 2 (42-lb). Paper that is too heavy might cause misfeeds, stacking problems, jams, poor toner fusing, poor print quality, or excessive mechanical wear.
Card-stock construction
Smoothness: 135- to 157-g/m to 180 Sheffield. 60- to135-g/m to 250 Sheffield.
Construction : Card stock should lie flat with less than 5 mm (0.2 inch) of curl.
Condition: Make sure that the card stock is not wrinkled, nicked, or otherwise damaged.
Sizes: Only use card stock within the following size ranges:
Minimum: 76 x 127 mm (3 x 5 inches)
Maximum: 216 x 356 mm (8.5 x 14 inches)
2
(36- to 42-lb) card stock should have a smoothness rating of 100
2
(16- to 36-lb) card stock should have a smoothness rating of 100
Card-stock guidelines
Set margins at least 2 mm (0.08 inch) away from the edges.
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