Hp LASERJET 1020 Software Technical Reference

HP LaserJet 1020

Software Technical Reference

HP LaserJet 1020 printer

Software Technical Reference

Copyright

Trademarks

© 2005 Copyright Hewlett-Packard
Development Company, L.P.

Reproduction, adaptation or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.

The information contained herein is subject
to change without notice.

The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.

Edition 1, 4/2005

Adobe® and Acrobat® are trademarks of
Adobe Systems Incorporated.

EnergyStar® and the Energy Star logo®
are US registered marks of the United
States Environmental Protection Agency.

Linux is a U.S. registered trademark of
Linus Torvalds.

Microsoft®, Windows®, and Windows NT®
are U.S. registered trademarks of Microsoft
Corporation.

Pentium® is a registered trademark of Intel
Corporation or its subsidiaries in the United
States and other countries.

UNIX® is a registered trademark of The
Open Group.

Table of contents

1 Introduction

Purpose and scope..................................................................................................................................2

HP LaserJet 1020 printer.........................................................................................................................3

Software availability and fulfillment.........................................................................................................4

In-box file layout......................................................................................................................4

HP LaserJet 1020 software CD, Windows partition...............................................4

CD language groupings and part numbers.............................................................................4

Ordering software...................................................................................................................6

Documentation availability and localization.............................................................................................8

2 Windows software overview

Windows operating systems..................................................................................................................12

Supported Windows operating systems...............................................................................12

Supported operating systems..............................................................................12

Driver-only supported operating systems............................................................12

Windows system requirements.............................................................................................12

Windows supported operating system requirements...........................................12

Software component information...........................................................................................................14

Printing-system software features........................................................................................14

Software component availability...........................................................................................14

Software component localization..........................................................................................15

HP Software Update utility.....................................................................................................................17

HP Print Screen utility............................................................................................................................19

Installation.............................................................................................................................19

Activating the utility...............................................................................................................19

Features................................................................................................................................19

HP Order Reminder utility......................................................................................................................22

Available printer configurations.............................................................................................................23

Software features by connection type..................................................................................23

Direct connection.................................................................................................23

Port communication...............................................................................................................................24

Overview...............................................................................................................................24

USB port connections...........................................................................................................24

Device conflicts in Windows.................................................................................................24

Opening the Windows Device Manager..............................................................24

Check for device conflicts....................................................................................25

Guidelines for troubleshooting and resolving device conflicts.............................25

3 Windows driver features

ENWW iii

Host-based features..............................................................................................................................28

Access to drivers...................................................................................................................28

Help system..........................................................................................................................28

What's this? Help.................................................................................................29

Context-sensitive Help.........................................................................................29

Constraint messages...........................................................................................29

Driver tab features................................................................................................................29

Printing Preferences tab set.................................................................................30

Paper/Quality tab features...................................................................30

Quick Sets...........................................................................31

Default Print Settings.........................................31

Type new Quick Set name here........................31

Paper Options group box....................................................32

Size is:................................................................32

Custom...............................................................33

Name.................................................34

Save, Delete, or Rename..................35

Paper Size (width and height

controls).............................................36

Custom width and height control

limits..................................................36

Units..................................................36

OK.....................................................36

Use different paper check box...........................37

Source Is: drop-down menu...............................37

Type is: drop-down menu..................................37

Use different paper options................................38

Back Cover options...........................39

First Page and Other Pages

options...............................................40

Document preview image...................................................41

Effects tab features.............................................................................41

Quick Sets...........................................................................42

Fit to Page options group box.............................................42

Print Document On setting.................................42

Scale to Fit option..............................................42

% of Normal Size option....................................43

Document preview image...................................................43

Watermarks group box.......................................................44

Current Watermarks...........................................45

Watermark Message..........................................46

Message Angle..................................................46

Font Attribute......................................................46

Name.................................................46

Color..................................................46

Shading.............................................47

Size....................................................47

Style...................................................47

Default settings..................................47

Finishing tab features..........................................................................47

iv ENWW

Quick Sets...........................................................................48

Document Options..............................................................48

Print on Both Sides (Manually) option...............49

Manually printing on both sides.........49

Flip Pages Up.....................................................49

Booklet layout.....................................................50

Book and Booklet printing.................50

Printing a Booklet..............................51

Printing a Book..................................51

Pages per Sheet................................................51

Print Page Borders.............................................51

Page Order.........................................................51

Document preview image...................................................52

Print Quality........................................................................52

Print Quality drop-down menu...........................53

Print All Text as Black........................................53

Economode........................................................53

Basics tab features..............................................................................53

Quick Sets...........................................................................54

Copies group box................................................................54

Orientation..........................................................................55

Portrait option button..........................................55

Landscape option button....................................55

Rotated check box.............................................55

Document preview image...................................................55

About button.......................................................................56

Printer Properties tab set.....................................................................................56

Configure tab Features........................................................................56

Quick Sets...........................................................................................57

Jam Recovery......................................................................................58

Status Messages.................................................................................58

Cleaning Page.....................................................................................58

Print Density........................................................................................58

Courier Font Type................................................................................58

Properties tab features - Windows 98 SE and Windows Me..............58

4 Windows software installation

Installation overview..............................................................................................................................62

Installation options.................................................................................................................................63

Windows installation for direct connections..........................................................................63

Setting up Windows sharing (peer-to-peer networking)......................................63

Setting up the host computer running Windows 98 SE, Windows

Me, or Windows 2000..........................................................................64

Setting up the host computer running Windows XP............................64

Setting up client computers running Windows 98 SE, Windows

Me, or Windows 2000..........................................................................64

Setting up client computers running Windows XP..............................65

Installing the printer driver only.............................................................................................65

Printer-driver installation for Windows 98 SE......................................................65

Printer-driver installation for Windows 2000 or XP..............................................66

ENWW v

Plug-n-Play...........................................................................................................................66

Add Printer Wizard................................................................................................................66

Installation dialog-box options for Windows..........................................................................................67

Installing the software before the printer is connected to the computer...............................67

Installing the software when the printer is already connected to a computer......................73

Uninstall.................................................................................................................................................83

Uninstall instructions for Windows........................................................................................83

Uninstalling using the HP program group (recommended).................................83

Uninstalling using Windows Add/Remove programs feature...............................85

Removing the HP Software Update utility............................................................89

Index......................................................................................................................................................................91

vi ENWW

List of tables

Table 1-1 Features of the HP LaserJet 1020 printer........................................................................................3

Table 1-2 CD language groupings for Windows installation............................................................................4

Table 1-3 User documentation availability and localization.............................................................................8

Table 2-1 Software component availability for the HP LaserJet 1020 printer................................................14

Table 2-2 Language key A-I...........................................................................................................................15

Table 2-3 Software component localization by language, A-I........................................................................16

Table 2-4 Languagekey, L-Z..........................................................................................................................16

Table 2-5 Software component localization by language, K-Z ......................................................................1 6

Table 3-1 Name drop-down menu text strings...............................................................................................35

Table 3-2 Host-based custom media sizes....................................................................................................36

Table 3-3 OK dialog box text strings..............................................................................................................37

Table 3-4 Standard media types....................................................................................................................38

Table 3-5 Page orientation.............................................................................................................................50

ENWW vii

viii ENWW

List of figures

Figure 2-1 Welcome screen - HP Software Update........................................................................................17

Figure 2-2 New software is available screen - HP Software Update..............................................................18

Figure 2-3 HP Print Screen - system tray icon................................................................................................19

Figure 2-4 HP Print Screen - configuration dialog box....................................................................................20

Figure 2-5 HP Cartridge Order Reminder screen............................................................................................22

Figure 3-1 A typical constraint message.........................................................................................................29

Figure 3-2 Paper/Quality tab............................................................................................................................30

Figure 3-3 Paper Options group box...............................................................................................................32

Figure 3-4 Custom Paper Size dialog box.......................................................................................................33

Figure 3-5 Back Cover setting.........................................................................................................................39

Figure 3-6 First Page and Other Page options................................................................................................40

Figure 3-7 Effects tab.......................................................................................................................................41

Figure 3-8 Preview images - Legal on Letter; Scale to Fit off (left) and on (right)..........................................43

Figure 3-9 Watermark Details..........................................................................................................................45

Figure 3-10 Finishing tab...................................................................................................................................48

Figure 3-11 Print on Both Sides Instructions.....................................................................................................49

Figure 3-12 Page-order preview images...........................................................................................................52

Figure 3-13 Basics tab.......................................................................................................................................54

Figure 3-14 About This Driver dialog box..........................................................................................................56

Figure 3-15 Configure tab..................................................................................................................................57

Figure 3-16 Properties tabs - Windows 98 SE..................................................................................................59

Figure 4-1 Step 1 - CD Browser screen..........................................................................................................67

Figure 4-2 Step 2 - HP Software License Agreement screen.........................................................................68

Figure 4-3 Step 3 - Model Selection screen....................................................................................................69

Figure 4-4 Step 4 - Start Copying Files screen...............................................................................................70

Figure 4-5 Step 5 - Installation Status screen.................................................................................................70

Figure 4-6 Step 6 - USB Cable Connect screen..............................................................................................71

Figure 4-7 Step 7 - Finish screen....................................................................................................................71

Figure 4-8 Step 8 - Registration screen...........................................................................................................72

Figure 4-9 Step 9 - Exit Setup screen.............................................................................................................72

Figure 4-10 Step 1 - Add Printer Wizard Welcome Screen...............................................................................73

Figure 4-11 Step 2 - Local or Network Printer screen.......................................................................................74

Figure 4-12 Step 3 - Select the Printer Port screen..........................................................................................75

Figure 4-13 Step 4 - Manufacturer and model screen.......................................................................................76

Figure 4-14 Step 5 - Install from Disk................................................................................................................76

Figure 4-15 Step 6 - Select the correct language..............................................................................................77

Figure 4-16 Step 7 - Select the .INF file............................................................................................................77

Figure 4-17 Step 8 - Install from Disk, screen 2................................................................................................78

Figure 4-18 Step 9- Manufacturer and model screen 2.....................................................................................78

Figure 4-19 Step 10 - Name Your Printer screen..............................................................................................79

ENWW ix

Figure 4-20 Step 11 - Printer Sharing screen....................................................................................................80

Figure 4-21 Step 12 - Print Test Page screen...................................................................................................81

Figure 4-22 Step 13 - Completing the Add Printer Wizard screen....................................................................82

Figure 4-23 Welcome to the LaserJet 1020 series uninstall Wizard dialog box..............................................83

Figure 4-24 Remove the Program dialog box....................................................................................................84

Figure 4-25 Uninstalling the HP LaserJet 1020 series dialog box....................................................................84

Figure 4-26 Restart dialog box..........................................................................................................................85

Figure 4-27 Windows Control Panel..................................................................................................................86

Figure 4-28 Windows Change or Remove programs........................................................................................87

Figure 4-29 Remove the Program dialog box....................................................................................................88

Figure 4-30 Uninstalling the HP LaserJet 1020 series dialog box...................................................................88

Figure 4-31 Restart dialog box..........................................................................................................................89

x ENWW

1 Introduction

This chapter provides information about the following topics:

●

Purpose and scope

HP LaserJet 1020 printer

●

●

Software availability and fulfillment

●

Documentation availability and localization

Introduction

ENWW 1

Introduction

Purpose and scope

This software technical reference (STR) provides information about and troubleshooting tips for the
printing-system software for the HP LaserJet 1020 printer.

This document is prepared in an electronic format to serve as a quick-reference tool for Customer
Care Center (CCC) agents, support engineers, system administrators, management information
systems (MIS) personnel, and end users, as appropriate.

NOTE This STR describes drivers that are shipped on the printing-system software CD that

comes with the product. This STR does not cover drivers that will become available on the
Web.

The following information is included in this STR:

■ Overview of driver and operating systems

■ Procedures for installing and uninstalling software components

NOTE An addendum to this STR describes system modification information, including file

lists and changes to registry keys.

2 Chapter 1 Introduction ENWW

HP LaserJet 1020 printer

The following table lists features of the HP LaserJet 1020 printer.

Table 1-1 Features of the HP LaserJet 1020 printer

Feature HP LaserJet 1020 printer

HP Product number Q5911A

Memory

Speed

Connectivity

Paper-handling

Print

■ 2 megabytes (MB) of random access memory (RAM)

■ Prints up to 15 pages per minute (ppm) for letter-size paper

■ Prints up to 14 ppm for A4-size paper

■ First-page-out speed: less than 10 seconds

■ Universal serial bus (USB) 2.0 compatible

■ One 10-sheet priority input slot (tray 1)

■ One 250-sheet tray (tray 2) for standard media sizes

■ 600 dots per inch (dpi)

■ FastRes 1200: 600x600 dots per inch (dpi)

■ Host-based

■ 2000-page capacity black print cartridge

■ EconoMode (saves toner)

Introduction

Control panel Two light-emitting diodes (LEDs)

NOTE Because the HP LaserJet 1020 printer does not have a parallel port, it does not

support MS-DOS, Windows® 95, Windows 98 (first edition), or Windows NT®. These
operating systems require a parallel port and do not support USB connections.

ENWW HP LaserJet 1020 printer 3

Introduction

Software availability and fulfillment

The software CD for the HP LaserJet 1020 printer contains a variety of files for installing the printing­system software on your computer. This section describes the files that are available on the software
CD, as well as additional support and fulfillment information.

In-box file layout

The HP LaserJet 1020 printing-system software consists of documentation files and files that are
required to install and uninstall the system.

HP LaserJet 1020 software CD, Windows partition

The HP LaserJet 1020 printing-system software is delivered on a CD that is included with the
product. The CD include the following files:

■ Installation files

■ Uninstall files

■ Printer driver

■ Online Help

■ OrderReminder

■ .CHM version of the HP LaserJet 1020 printer User Guide

■ .PDF version of the HP LaserJet 1020 printer User Guide

■ Registration link

■ Readme

■ Late-breaking readme (English only)

■ Status-message files

To view the directories and support files, insert the HP LaserJet 1020 printing-system software CD
into the CD-ROM drive on your computer, right-click Start, click Explore, and then select the CD­ROM drive.

CD language groupings and part numbers

The following table presents the Windows installation part numbers and language groups that are
included on the software CDs for the product.

Table 1-2 CD language groupings for Windows installation

CD Part Number Languages

1 Q5912-60104 ■ Arabic

■ Bahasa

■ Bulgarian

4 Chapter 1 Introduction ENWW

Table 1-2 CD language groupings for Windows installation (continued)

■ Catalan

■ Croatian

■ Czech

■ Danish

■ Dutch

■ English

■ Estonian

■ Finnish

■ French

■ German

■ Greek

■ Hebrew

■ Hungarian

■ Italian

■ Kazakh

Introduction

■ Korean

■ Latvian

■ Lithuanian

■ Norwegian

■ Polish

■ Portuguese, Brazilian

■ Romanian

■ Russian

■ Simplified Chinese

■ Slovak

■ Slovenian

■ Spanish

■ Swedish

■ Thai

■ Traditional Chinese

■ Ukrainian

2 (North America only. Contains an
electronic version of the HP LaserJet
1020 Start Guide)

Q5911-60102 ■ Arabic

■ Bahasa

ENWW Software availability and fulfillment 5

Introduction

Table 1-2 CD language groupings for Windows installation (continued)

■ Bulgarian

■ Croatian

■ Czech

■ Danish

■ Dutch

■ English

■ Estonian

■ Finnish

■ Greek

■ Hebrew

■ Hungarian

■ Kazakh

■ Korean

■ Latvian

■ Lithuanian

■ Norwegian

■ Polish

■ Portuguese, Brazilian

■ Romanian

■ Russian

■ Simplified Chinese

■ Slovak

■ Slovenian

■ Swedish

■ Thai

■ Traditional Chinese

■ Ukrainian

Ordering software

If you need a replacement CD or a newer version of the product software, go to the following Web
site:

www.hp.com/go/lj1020_software

Click CD Order Page to order, or click Download drivers and software to get the software update.

6 Chapter 1 Introduction ENWW

To request the software CD by phone, see the following Web site for the correct contact number for
your country/region:

www.hp.com/country/us/en/wwcontact.html

Introduction

ENWW Software availability and fulfillment 7

Introduction

Documentation availability and localization

The documentation in the following table is available for the product.

Table 1-3 User documentation availability and localization

Document name Languages Location

HP LaserJet 1020 printer User Guide ■ Arabic

■ Bahasa

■ Bulgarian

■ Catalan

■ Croatian

■ Czech

■ Danish

■ Dutch

■ English

■ Estonian

■ Finnish

■ French

■ German

■ Greek

■ Hebrew

■ Hungarian

The HP LaserJet 1020 printer User
Guide is available in electronic format

on the HP LaserJet 1020 software CD.

This guide is also available by clicking
Manuals at the following Web site:

www.hp.com/support/lj1020

■ Italian

■ Kazakh

■ Korean

■ Latvian

■ Lithuanian

■ Norwegian

■ Polish

■ Portuguese, Brazilian

■ Romanian

■ Russian

■ Simplified Chinese

■ Slovak

■ Slovenian

8 Chapter 1 Introduction ENWW

Table 1-3 User documentation availability and localization (continued)

■ Spanish

■ Swedish

■ Thai

■ Traditional Chinese

■ Ukrainian

Introduction

HP LaserJet 1020 Series Printer
Welcome Mat

■ Arabic

■ Bahasa

■ Bulgarian

■ Catalan

■ Croatian

■ Czech

■ Danish

■ Dutch

■ English

■ Estonian

■ Finnish

■ French

■ German

■ Greek

■ Hebrew

■ Hungarian

The HP LaserJet 1020 Series Printer
Welcome Mat is available in electronic

format on the HP LaserJet 1020
software CD.

This guide is also available by clicking
Manuals at the following Web site:

www.hp.com/support/lj1020

■ Italian

■ Kazakh

■ Korean

■ Latvian

■ Lithuanian

■ Norwegian

■ Polish

■ Portuguese, Brazilian

■ Romanian

■ Russian

■ Simplified Chinese

■ Slovak

ENWW Documentation availability and localization 9

Introduction

Table 1-3 User documentation availability and localization (continued)

■ Slovenian

■ Spanish

■ Swedish

■ Thai

■ Traditional Chinese

■ Ukrainian

HP LaserJet 1020 Printing System
Install Notes

English The HP LaserJet 1020 Printing System

Install Notes are available in electronic

format on the HP LaserJet 1020
software CD.

10 Chapter 1 Introduction ENWW

2 Windows software overview

This chapter provides information about the following topics:

●

Windows operating systems

Software component information

●

●

HP Software Update utility

●

HP Print Screen utility

●

HP Order Reminder utility

●

Available printer configurations

● Port communication

Windows overview

ENWW 11

Windows operating systems

This section contains information about the following topics:

Supported Windows operating systems

●

●

Windows system requirements

Supported Windows operating systems

The HP LaserJet 1020 printing-system software supports the following operating systems.

Windows overview

Supported operating systems

The following Windows operating systems are fully supported through the software installer and
drivers available on the software CD that comes with the HP LaserJet 1020 printer:

■ Microsoft ® Windows 98 SE

■ Microsoft Windows Millennium Edition (Windows Me)

■ Microsoft Windows 2000

■ Microsoft Windows XP (32-bit)

■ Microsoft Windows Longhorn 32

NOTE Because the HP LaserJet 1020 printer does not have a parallel port, it does not

support MS-DOS, Windows 95, Windows 98 (first edition), or Windows NT. These operating
systems require a parallel port and do not support USB connections.

Driver-only supported operating systems

The following Windows operating system has print-driver-only support by the HP LaserJet 1020
printing-system software:

■ Microsoft Windows 2003 Server (32-bit) - print driver included on the printing-system CD

Windows system requirements

For print-driver-only support, the HP LaserJet 1020 printing-system software has the following
minimum system requirements.

Windows supported operating system requirements

■ Processor and RAM requirements:

■ For Windows 98 SE and Windows ME: a computer with at least a Pentium® 166 MHz

processor and 32 MB of RAM

■ For Windows 2000: a computer with at least a Pentium 166 MHz processor and 64 MB of RAM

■ For Windows XP: a computer with at least a Pentium 233 MHz processor and 128 MB of RAM

■ 150 MB or more of free hard-disk space

12 Chapter 2 Windows software overview ENWW

■ CD-ROM drive (required for installation)

■ Works with USB and Hi-Speed USB systems and cables

Windows overview

ENWW Windows operating systems 13

Software component information

This section contains information about the following topics:

Printing-system software features

●

●

Software component availability

●

Software component localization

Printing-system software features

Windows overview

The printing-system software for the HP LaserJet 1020 Series printer includes the following features:

■ New Installer. The product includes a new installer that improves the software installation

process and supports either a hardware-first or a software-first installation.

■ Software-first is the recommended installation method.

■ In a hardware-first installation, the HP LaserJet 1020 printing-system software uses two

■ HP Software Update utility. The HP Software Update utility is a software program that locates

the latest updates that you need for the HP hardware and software installed on your system, and
gives you the choice of which updates to install.

separate installers, which run together to set up the port and the printing-system software
correctly. If you cancel the installation after the hardware-first plug-and-play installer finishes,
your installation consists of the print driver only.

■ HP Print Screen utility. The HP Print Screen utility is a software program that you can use to

print the current screen of the PC to the default printer. You can also use the HP Print Screen
feature to save the screen to an image file.

■ HP Order Reminder utility. The HP Order Reminder utility is a software program that you can

use to set specific times for reminders to check the current level of toner in the print cartridge. HP
Order Reminder also contains a link to a Web page that helps you order supplies online from a
reseller of your choice.

Software component availability

The following table lists the availability of the HP LaserJet 1020 printing-system software
components by operating system.

NOTE In the following table, "98 SE/Me" refers to Windows 98 SE and Windows Me; "2K/

XP" refers to Windows 2000 and Windows XP.

Table 2-1 Software component availability for the HP LaserJet 1020 printer

Component 98 SE/Me 2K/XP

Drivers

Host-based driver

X X

Installers

Common Windows Installer

14 Chapter 2 Windows software overview ENWW

X X

Table 2-1 Software component availability for the HP LaserJet 1020 printer (continued)

Component 98 SE/Me 2K/XP

CD Browser X X

Fonts X X

.INF File (Add Printer) X X

Bidirectional communication

Direct Connect Bidirectional Communications

Remote management and status

Online Documentation

HP LaserJet 1020 printer User Guide

HP LaserJet 1020 Printing System Install Notes X X

Help systems

Other

HP Software Update program

HP Print Screen program X X

HP Order Reminder program X X

1

This document is also available at www.hp.com/support/lj1020.

1

X X

X X

X X

X X

Software component localization

The following tables provide localization information about the printing-system software components.

Table 2-2 Language key A-I

AR = Arabic

ES = Spanish

Windows overview

CS = Czech

DA = Danish

DE = German

EL = Greek

EN = English

FI = Finnish

FR = French

HE = Hebrew

HU = Hungarian

IT = Italian

ENWW Software component information 15

Table 2-3 Software component localization by language, A-I

Component

1

Host-based driver 98 SE, Me, 2000, XP X X X X X X X X X X X

Common Windows
Installer

Online manuals 98 SE, Me, 2000, XP X X X X X X X X X X X

Online Help 98 SE, Me, 2000, XP X X X X X X X X X X X X

1

Windows overview

Components that are not available in a specific language are supported in English.

Table 2-4 Languagekey, L-Z

KO = Korean

NL = Dutch

NO = Norwegian

PL = Polish

PT = Portuguese

RU = Russian

Operating system AR CS DA DE EL EN ES FI FR HE HU IT

98 SE, Me, 2000, XP X X X X X X X X X X X X

SV = Swedish

TH = Thai

TR = Turkish

ZHCN = Simplified Chinese

ZHTW = Traditional Chinese

Table 2-5 Software component localization by language, K-Z

Component

1

Host-based driver 98 SE, Me, 2000, XP X X X X X X X X X X X

Common Windows
Installer

Online manuals 98 SE, Me, 2000, XP X X X X X X X X X X X

Online Help 98 SE, Me, 2000, XP X X X X X X X X X X X

1

Components that are not available in a specific language are supported in English.

Operating system KO NL NO PL PT RU SV TH TR ZHCN ZHTW

98 SE, Me, 2000, XP X X X X X X X X X X X

16 Chapter 2 Windows software overview ENWW

HP Software Update utility

The HP Software Update utility is installed with the HP LaserJet 1020 printing-system software. The
HP Software Update utility provides an easy and convenient way to keep your HP software programs
and HP products up-to-date. The HP Software Update utility locates the latest updates that you need
for the HP hardware and software installed on your system, and gives you the choice of which
updates to install.

To gain access to the HP Software Update utility, click Start, click Programs, select HP, and then
click HP Software Update.

From the Welcome screen, you can perform the following tasks:

■ Configure the HP Software Update utility

■ View the data that the HP Software Update utility has collected

■ View HP’s privacy policy

■ View frequently asked questions about the HP Software Update utility

■ View the End User License Agreement

■ Send feedback to HP

The following illustration shows the Welcome screen for the HP Software Update utility.

Windows overview

Figure 2-1 Welcome screen - HP Software Update

NOTE At the time of the writing of this manual the only update available is an update to HP

Software Update Version 3.0.1.

ENWW HP Software Update utility 17

When you click Next, the following screen appears.

Windows overview

Figure 2-2 New software is available screen - HP Software Update

18 Chapter 2 Windows software overview ENWW