HP Designjet T620 User's Guide
HP Designjet T620
Printer series
Using your printer
HP Designjet T620 Printer series
Using your printer
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Table of contents
1 Introduction
Safety precautions ................................................................................................................................ 2
HP Start-Up Kit ..................................................................................................................................... 2
Using this guide .................................................................................................................................... 2
The printer's main features ................................................................................................................... 4
The printer's main components ............................................................................................................ 4
The front panel ..................................................................................................................................... 6
Printer software .................................................................................................................................... 8
The printer's internal prints ................................................................................................................... 8
2 Installing the software
Choose which connection method to use ........................................................................................... 10
Connect directly to a computer (Windows) ......................................................................................... 10
Connect to a network (Windows) ....................................................................................................... 11
Uninstall the printer software (Windows) ............................................................................................ 12
Connect directly to a computer (Mac OS) .......................................................................................... 12
Connect to a network (Mac OS) ......................................................................................................... 13
Uninstall the printer software (Mac OS) ............................................................................................. 13
3 Setting up the printer
Introduction ......................................................................................................................................... 16
Turn alerts on and off ......................................................................................................................... 16
Set Windows driver preferences ........................................................................................................ 16
4 Personalizing the printer
Turn the printer on and off .................................................................................................................. 18
Change the language of the front-panel display ................................................................................. 19
Access the HP Printer Utility .............................................................................................................. 19
Access the Embedded Web Server ................................................................................................... 19
Change the language of the HP Printer Utility .................................................................................... 20
Change the language of the Embedded Web Server ......................................................................... 20
Change the sleep mode setting .......................................................................................................... 20
Turn the buzzer on and off ................................................................................................................. 20
Change the front-panel display contrast ............................................................................................. 21
Change the units of measurement ..................................................................................................... 21
Configure network settings ................................................................................................................. 21
Change the graphic language setting ................................................................................................. 21
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5 Paper handling
General advice ................................................................................................................................... 24
Load a roll onto the 24-inch spindle ................................................................................................... 24
Load a roll onto the 44-inch spindle .................................................................................................. 26
Load a roll into the 24-inch printer ..................................................................................................... 28
Load a roll into the 44-inch printer ...................................................................................................... 32
Unload a roll ....................................................................................................................................... 36
Load a single sheet ............................................................................................................................ 37
Unload a single sheet ......................................................................................................................... 40
View information about the paper ....................................................................................................... 40
Paper profiles ..................................................................................................................................... 41
Print on loaded paper ......................................................................................................................... 41
Maintain paper .................................................................................................................................... 42
Change the drying time ...................................................................................................................... 42
Turn the automatic cutter on and off .................................................................................................. 42
Feed and cut the paper ...................................................................................................................... 42
6 Printing
Select print quality .............................................................................................................................. 46
Select paper size ................................................................................................................................ 46
Select margins options ....................................................................................................................... 47
Print with shortcuts ............................................................................................................................. 47
Rescale a print ................................................................................................................................... 48
Change the treatment of overlapping lines ......................................................................................... 49
Print a draft ......................................................................................................................................... 49
High-quality printing ............................................................................................................................ 50
Print in gray shades ............................................................................................................................ 51
Print with no margins .......................................................................................................................... 51
Reprint last printed job ....................................................................................................................... 51
Use paper economically ..................................................................................................................... 52
Use ink economically .......................................................................................................................... 52
7 Color management
Introduction ......................................................................................................................................... 54
How colors are represented ............................................................................................................... 54
A summary of the color management process ................................................................................... 54
Color calibration ................................................................................................................................. 54
Color management from printer drivers .............................................................................................. 55
Color management from the front panel ............................................................................................. 58
8 Practical printing examples
Print a draft for revision with the correct scale ................................................................................... 60
Print a project ..................................................................................................................................... 62
Print a presentation ............................................................................................................................ 70
Print and scale from Microsoft Office ................................................................................................. 76
iv ENWW
9 Handling ink cartridges and printheads
About the ink cartridges ...................................................................................................................... 84
Check the ink cartridges status .......................................................................................................... 84
Remove an ink cartridge .................................................................................................................... 85
Insert an ink cartridge ......................................................................................................................... 86
About the printheads .......................................................................................................................... 87
Check the printhead status ................................................................................................................. 88
Remove a printhead ........................................................................................................................... 88
Insert a printhead ............................................................................................................................... 91
10 Maintaining the printer
Check printer status ........................................................................................................................... 96
Clean the exterior of the printer .......................................................................................................... 96
Replace the cutter .............................................................................................................................. 96
Maintain the ink cartridges ............................................................................................................... 100
Move or store the printer .................................................................................................................. 100
Update the firmware ......................................................................................................................... 101
Update the software ......................................................................................................................... 102
Printer maintenance kits ................................................................................................................... 102
Secure Disk Erase ............................................................................................................................ 102
11 Accessories
How to order supplies and accessories ............................................................................................ 106
Introduction to the accessories ......................................................................................................... 110
12 Troubleshooting paper issues
The paper cannot be loaded successfully ........................................................................................ 112
The paper type is not in the driver .................................................................................................... 114
The paper has jammed .................................................................................................................... 115
The printer displays out of paper when paper is available ............................................................... 118
Prints do not fall neatly into the basket ............................................................................................. 118
The sheet stays in the printer when the print has been completed .................................................. 118
The paper is cut when the print has been completed ....................................................................... 118
The cutter does not cut well ............................................................................................................. 118
The roll is loose on the spindle ......................................................................................................... 118
A strip stays on the output tray and generates jams ........................................................................ 118
Recalibrate the paper advance ........................................................................................................ 119
13 Troubleshooting print-quality issues
General advice ................................................................................................................................. 122
Print quality troubleshooting wizard .................................................................................................. 122
Horizontal lines across the image (banding) .................................................................................... 123
Lines are too thick, too thin or missing ............................................................................................. 124
Lines appear stepped or jagged ....................................................................................................... 124
Lines print double or in the wrong colors .......................................................................................... 125
Lines are discontinuous .................................................................................................................... 125
ENWW v
Lines are blurred .............................................................................................................................. 126
Line lengths are inaccurate .............................................................................................................. 127
The whole image is blurry or grainy ................................................................................................. 127
The paper is not flat .......................................................................................................................... 128
The print is scuffed or scratched ...................................................................................................... 128
Ink marks on the paper ..................................................................................................................... 129
Black ink comes off when you touch the print .................................................................................. 129
Edges of objects are stepped or not sharp ....................................................................................... 130
Edges of objects are darker than expected ...................................................................................... 1 30
Horizontal lines at the end of a cut sheet print ................................................................................. 130
Vertical lines of different colors ........................................................................................................ 130
White spots on the print .................................................................................................................... 131
Colors are inaccurate ....................................................................................................................... 131
Colors are fading .............................................................................................................................. 132
The image is incomplete (clipped at the bottom) .............................................................................. 132
The image is clipped ........................................................................................................................ 132
Some objects are missing from the printed image ........................................................................... 133
A PDF file is clipped or objects are missing ..................................................................................... 133
The Image Diagnostics Print ............................................................................................................ 133
If you still have a problem ................................................................................................................. 136
14 Troubleshooting ink cartridge and printhead issues
Cannot insert an ink cartridge .......................................................................................................... 138
Ink cartridge status messages .......................................................................................................... 138
Cannot insert a printhead ................................................................................................................. 138
The front-panel display recommends reseating or replacing a printhead ........................................ 139
Clean the printheads ........................................................................................................................ 139
Clean the printhead drop detector .................................................................................................... 139
Align the printheads .......................................................................................................................... 142
Printhead status messages .............................................................................................................. 144
15 Troubleshooting general printer issues
The printer does not print ................................................................................................................. 146
The printer seems slow .................................................................................................................... 146
Communication failures between computer and printer ................................................................... 146
Cannot access the HP Printer Utility ................................................................................................ 147
Cannot access the Embedded Web Server ..................................................................................... 147
Automatic file system check ............................................................................................................. 148
An AutoCAD 2000 memory allocation error ..................................................................................... 148
No output when printing from Microsoft Visio 2003 .......................................................................... 148
Unavailable driver features when printing from QuarkXpress ......................................................... 149
Printer alerts ..................................................................................................................................... 149
16 Front-panel error messages
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17 HP Customer Care
Introduction ....................................................................................................................................... 154
HP Professional Services ................................................................................................................. 154
HP Instant Support ........................................................................................................................... 155
HP Proactive Support ....................................................................................................................... 155
Contact HP Support ......................................................................................................................... 156
18 Printer specifications
Functional specifications .................................................................................................................. 158
Physical specifications ..................................................................................................................... 159
Memory specifications ...................................................................................................................... 159
Power specifications ......................................................................................................................... 159
Ecological specifications .................................................................................................................. 159
Environmental specifications ............................................................................................................ 159
Acoustic specifications ..................................................................................................................... 160
Glossary ........................................................................................................................................................... 161
Index ................................................................................................................................................................. 163
ENWW vii
viii ENWW
1 Introduction
Safety precautions
●
HP Start-Up Kit
●
Using this guide
●
The printer's main features
●
The printer's main components
●
The front panel
●
Printer software
●
The printer's internal prints
●
Introduction
ENWW 1
Introduction
Safety precautions
The following precautions ensure the proper use of the printer and prevent the printer from being
damaged. Follow these precautions at all times.
Use the power supply voltage specified on the nameplate. Avoid overloading the printer's electrical
●
outlet with multiple devices.
Ensure the printer is well-grounded. Failure to ground the printer may result in electrical shock, fire
●
and susceptibility to electromagnetic interference.
Do not disassemble or repair the printer yourself. Contact your local HP Service Representative
●
for service, see
Use only the electrical cord supplied by HP with the printer. Do not damage, cut or repair the power
●
cord. A damaged power cord has risk of fire and electric shock. Replace a damaged power cord
with an HP-approved power cord.
Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts of
●
the printer. Doing so may cause fire, electric shock or other serious hazards.
Turn off the printer and unplug the power cable from the power outlet in any of the following cases:
●
When placing your hands inside the printer
◦
If there is smoke or an unusual smell coming from the printer
◦
Contact HP Support on page 156.
If the printer is making an unusual noise not heard during normal operation
◦
A piece of metal or a liquid (not part of cleaning and maintenance routines) touches internal
◦
parts of the printer
During an electrical (thunder/lightning) storm
◦
During a power failure
◦
HP Start-Up Kit
The HP Start-Up Kit is the DVD that comes with your printer; it contains the printer's software and
documentation, including introductory multimedia tutorials to help you to get a good first print.
Using this guide
Using your printer (on DVD) and the Quick Reference Guide (on paper) are organized into the following
chapters. The most complete source of information is Using your printer.
Introduction
This chapter provides a brief introduction to the printer and its documentation for new users.
Use and maintenance
These chapters help you carry out normal printer procedures and include the following topics.
Installing the software on page 9
●
Setting up the printer on page 15
●
Personalizing the printer on page 17
●
Paper handling on page 23
●
2 Chapter 1 Introduction ENWW
Printing on page 45
●
Color management on page 53
●
Practical printing examples on page 59
●
Handling ink cartridges and printheads on page 83
●
Maintaining the printer on page 95
●
Troubleshooting
These chapters help you solve problems that may occur while printing and include the following topics.
Troubleshooting paper issues on page 111
●
Troubleshooting print-quality issues on page 121
●
Troubleshooting ink cartridge and printhead issues on page 137
●
Troubleshooting general printer issues on page 145
●
Front-panel error messages on page 151
●
Accessories, support and specifications
These chapters, Accessories on page 105, HP Customer Care on page 153 and Printer
specifications on page 157, contain reference information, including customer care, the printer
specifications and part numbers for paper types, ink supplies and accessories.
Introduction
Glossary
The Glossary on page 161 contains definitions of printing and HP terms used in this documentation.
Index
In addition to the table of contents, there is an alphabetical index to help you to find topics quickly.
Warnings and Cautions
The following symbols are used in this manual to ensure the proper use of the printer and to prevent
the printer from being damaged. Follow the instructions marked with these symbols.
WARNING! Failure to follow the guidelines marked with this symbol could result in serious personal
injury or death.
CAUTION: Failure to follow the guidelines marked with this symbol could result in minor personal injury
or damage to the product.
ENWW Using this guide 3
Introduction
The printer's main features
Your printer is a color inkjet printer designed for printing high-quality images on paper up to 24 inches
(61 cm) . Some major features of the printer
are shown below:
Print resolution of up to 2400 × 1200 optimized dpi, from a 1200 × 1200 dpi input, using the Best
●
print-quality option, the Maximum Detail option and photo paper
The HP Printer Utility, see
●
interface including:
Calibration of printer
◦
Access to the online HP Knowledge Center
◦
Accurate and consistent color reproduction with automatic color calibration
●
Economode for printing economically
●
Six-ink system
●
Color emulations, see
●
Paper flexibility and automatic easy load, see
●
profiles accessible from the front panel and from the HP Printer Utility
Access the HP Printer Utility on page 19, provides an easy-to-use
Printer emulation on page 56
The printer's main components
The following front and rear views of the printer illustrate the main components.
Paper handling on page 23, with information and
4 Chapter 1 Introduction ENWW
Front view
Introduction
1. Ink cartridge
2. Ink cartridge slots
3. Blue lever
4. Window
5. Front panel
6. Printhead carriage
7. Printhead
8. Output tray
9. Paper alignment lines
10. Basket
ENWW The printer's main components 5
Introduction
Rear view
1. Spindle
2. Spindle holders
3. Quick Reference Guide holder
4. Sockets for communication cables and optional accessories
5. Hard power switch
6. Power cord plug in
7. Paper feeder
The front panel
Your printer's front panel is located on the front of the printer, in the center. It has the following important
functions:
Assists you in troubleshooting issues
●
Is used to perform certain procedures, such as cutting and unloading paper
●
Displays helpful animations to guide you through procedures
●
Displays up-to-date information about the status of the printer such as, the ink cartridges, the
●
printheads, the paper and the print jobs
Displays warning and error messages, when appropriate, along with audio alerts to call attention
●
to a warning or message
Can be used to change the values of printer settings and thus change the operation of the printer.
●
However, settings in the front panel are overridden by settings in the printer drivers, see
the software on page 9.
6 Chapter 1 Introduction ENWW
Installing
The front panel has the following components:
1. Direct access keys:
Introduction
●
First key
●
Second key
●
Third key
on page 40
●
Fourth key
2. Menu key - Press to return to the main menu of the front-panel display. If you are already on the
main menu it will display the status screen.
3. OK key - To confirm an action while in a procedure or interaction. To enter in a submenu in the
menu. To select a value when given an option.
4. Back key - To go to the previous step in a procedure or interaction. To go to the upper level, or
leave the option in the menu, or when given an option.
5. Down key - To go down in a menu or option, or to decrease a value, for example when configuring
the front-panel display contrast or the IP address.
6. Up key - To go up in a menu or option, or to increase a value, for example when configuring the
front-panel display contrast or the IP address.
: View ink levels, see Check the ink cartridges status on page 84
: View loaded paper, see View information about the paper on page 40
: Unload paper, see Unload a roll on page 36 and Unload a single sheet
: Form feed and cut, see Feed and cut the paper on page 42
7. Cancel key - To abort a procedure or interaction.
8. Power key - To turn the printer off or on, it also has a light to indicate the printer's status. If the
power key light is off the printer is off. If the power key light is blinking green, the printer is starting
up. If the power key light is green on, the printer is on. If the power key light is amber on, the printer
is in standby. If the power key light is blinking amber, the printer needs attention.
9. LED light - Indicates the printer's status. If the LED light is solid green, the printer is ready. If it is
flashing green, the printer is busy. If it is solid amber, there is a system error. If it is flashing amber,
the printer needs attention.
10. Front-panel display - Displays errors, warnings and information on using your printer.
To highlight an item in the front-panel display, press the Up or Down key until the item is highlighted.
To select an item in the front-panel display, first highlight it and then press the OK key.
When this guide shows a series of front-panel display items like this: Item1 > Item2 > Item3, it means
that you should select Item1, then select Item2, then select Item3.
Information about specific uses of the front panel can be found throughout this guide.
ENWW The front panel 7
Introduction
Printer software
The following software is provided with your printer:
The RTL and HP-GL/2 driver for Windows
●
The PCL3 raster driver
●
The HP Printer Utility, see
●
Manage the printer including color with the HP Color Center
◦
Access the HP Knowledge Center
◦
Update the printer's firmware, see
◦
Perform calibrations and troubleshooting
◦
The Embedded Web Server, runs in the printer and enables you to use a Web browser on any
●
computer, see
Access the Embedded Web Server on page 19.
Access the HP Printer Utility on page 19, allows you to:
The printer's internal prints
The internal prints give various kinds of information about your printer. They can be requested from the
front panel without using a computer.
CAUTION: Before requesting any internal print, make sure that paper is loaded (roll or sheet), and
that the front panel displays the Ready message. The loaded paper should be at least A3 landscape
(16.53 in or 42 cm wide); otherwise the print may be clipped.
To print any internal print, press the Menu key to return to the main menu, select the Internal Prints
menu icon
, then select the internal print you want. The following internal prints are available.
Update the firmware on page 101
Demo prints: show some of the capabilities of the printer
●
Print drawing demo
◦
Print rendering demo
◦
Print GIS map
◦
NOTE: Demo prints are printed the same size as the loaded paper .
Menu map: shows details of all the front-panel display menus
●
Configuration: shows all the current front-panel display settings
●
HP-GL/2 palette: shows the color or grayscale definitions in the currently selected color palette
●
Service information: provides information needed by service engineers
●
8 Chapter 1 Introduction ENWW
2 Installing the software
Choose which connection method to use
●
Connect directly to a computer (Windows)
●
Connect to a network (Windows)
●
Uninstall the printer software (Windows)
●
Connect directly to a computer (Mac OS)
●
Connect to a network (Mac OS)
●
Uninstall the printer software (Mac OS)
●
Software installation
ENWW 9
Choose which connection method to use
The following methods can be used to connect your printer.
Connection type Speed Cable length Other factors
Software installation
USB 2.0 Very fast Short (5 m = 16 ft) A certified USB 2.0 cable is necessary for
Fast Ethernet Very fast; varies
according to network
traffic
Jetdirect print server
(optional accessory)
Moderate; varies
according to network
traffic
Long (100 m = 328 ft) Requires extra equipment (switches)
Long (100 m = 328 ft) Requires extra equipment (switches)
reliable communication.
Provides additional features
See
more details
NOTE: The speed of any network connection depends on all components used in the network, which
can include network interface cards, hubs, routers, switches and cables. If any one of these components
cannot operate at high speed, you will have a low-speed connection. The speed of your network
connection can also be affected by the total amount of traffic from other devices on the network.
Connect directly to a computer (Windows)
You can connect your printer directly to a computer by using the printer's built-in USB 2.0 socket
(supported under Windows 2000, Windows XP and later versions of Windows).
1. Do not connect the computer to the printer yet. You must first install the printer driver software
on the computer, as follows.
http://www.hp.com/go/jetdirect/ for
2. Insert the HP Start-Up Kit DVD into your DVD drive. If the DVD does not start automatically, run
the START.EXE program in the root folder of the DVD.
3. Click Install. The printer drivers and the HP Printer Utility are installed.
4. Follow the instructions on your screen to set up the printer. The following notes help you to
understand the screens and make appropriate choices.
When asked how the printer is connected, select Connected directly to this computer.
●
If you would like to share the printer with other people connected to your network, press
●
the Printer Properties button in the Ready to Install window, then select the Sharing tab
and enter the name under which the printer will be shared.
When prompted to do so, connect your computer to the printer with a certified USB cable
●
(provided with the printer). Ensure that the printer is turned on.
NOTE: You may complete the installation without connecting your printer if you prefer. To
do so, check the box marked I want to connect my printer after completing the setup
wizard.
NOTE: The use of non-certified USB cables can lead to connectivity problems. Only cables
certified by the USB Implementor's Forum (
http://www.usb.org/) should be used with this
printer.
10 Chapter 2 Installing the software ENWW
Printer sharing considerations
The HP Printer Utility must be installed on a computer before it can be used from that computer.
●
Any other users sharing your directly connected printer will be able to send print jobs, but will not
●
be able to receive information from the printer—which affects printer alerts, printer status reports,
paper management, printer administration and troubleshooting.
TIP: The best way to share the printer over a network is to connect the printer not to any computer,
but to the network. See
Connect to a network (Windows) on page 11.
Connect to a network (Windows)
Before you begin, check your equipment:
The printer should be set up and on.
●
The Ethernet hub or router should be on and functioning correctly.
●
All computers on the network should be on and connected to the network.
●
The printer should be connected to the network.
●
Now you can proceed to install the printer software and connect your printer:
1. Make a note of the IP address from the status screen on the printer's front panel (192.168.1.1 in
this example):
2. Insert the HP Start-Up Kit DVD into your computer. If the DVD does not start automatically, run the
START.EXE program in the root folder of the DVD.
3. Click Install. The printer drivers and the HP Printer Utility are installed.
4. Follow the instructions on your screen to set up the printer. The following notes help you to
understand the screens and make appropriate choices.
Software installation
When asked how the printer is connected, select Wired Networking.
●
The configuration program looks for printers connected to your network. When the search is
●
complete, a list of printers appears. Identify your printer by its IP address and select it from
the list.
The configuration program analyzes the network and the printer. The program detects the
●
network settings and suggests the settings to use when configuring the printer. It is not
normally necessary to change any of these settings, but you can do so if you wish.
If your computer fails to find any printers on the network, the Printer Not Found window is displayed,
which helps you to try to find your printer. If you have a firewall in operation, you may have to disable it
temporarily in order to find the printer. You also have the options of searching for the printer by its URL,
IP address or MAC address.
ENWW Connect to a network (Windows) 11
Uninstall the printer software (Windows)
1. Insert the HP Start-Up Kit DVD into your DVD drive. If the DVD does not start automatically, run
the START.EXE program in the root folder of the DVD.
2. Select Install, and follow the instructions on your screen to uninstall the printer software.
Connect directly to a computer (Mac OS)
Software installation
You can connect your printer directly to a computer by using the printer's built-in USB 2.0 socket.
1. Make sure the printer is either turned off, or disconnected from the computer.
2. Insert the HP Start-Up Kit DVD into your DVD drive.
3. Open the DVD icon on your desktop.
4. Open the Mac OS X HP Designjet Installer icon.
5. Follow the instructions on your screen. You are recommended to use the Easy Install option.
6. The printer software is installed, including the printer driver and the HP Printer Utility.
7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set
up a connection to your printer.
8. Make sure that the printer is turned on and connected to the computer with a certified USB cable
(provided with the printer).
NOTE: The use of non-certified USB cables can lead to connectivity problems. Only cables
certified by the USB Implementor's Forum (
9. In the HP Printer Setup Assistant, click Continue.
10. In the list of printers that appears, select the entry that uses the connection type USB, and click
Continue.
http://www.usb.org/) should be used with this printer.
11. The following screen displays information about your printer's installation, where the name of the
printer can be modified. Make any changes you wish to make, and click Continue.
12. Your printer is now connected. In the Printer Queue Created screen, click Quit to exit, or Create
New Queue if you want to connect another printer.
13. When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the
DVD.
Sharing the printer
NOTE: Printer sharing between users is supported under Mac OS X 10.4 and 10.5.
If your computer is connected to a network, you can make your directly connected printer available to
other computers on the same network.
1. Double-click the System Preferences icon on the Dock menu bar on your desktop.
2. Enable printer sharing by going to Sharing > Services > Printer Sharing.
3. Your printer now automatically appears in the list of shared printers displayed by any other
computer running Mac OS and connected to your local network.
12 Chapter 2 Installing the software ENWW
Please bear in mind the following considerations.
Any other users wishing to share your printer must install the printer software on their own
●
computers.
Any other users sharing your directly connected printer will be able to send print jobs, but will not
●
be able to receive information from the printer—which affects printer alerts, printer status reports,
paper management, printer administration and troubleshooting.
You may find that sharing your directly connected printer with other users will slow down your
●
computer unacceptably.
TIP: The best way to share the printer over a network is to connect the printer not to any computer,
but to the network. See
Connect to a network (Mac OS) on page 13.
Connect to a network (Mac OS)
You can connect your printer to a local area network by using the following methods:
Bonjour/Rendezvous
●
TCP/IP
●
NOTE: The printer does not support AppleTalk.
Before you begin, check your equipment:
The printer should be set up and on.
●
The Ethernet hub or router should be on and functioning correctly.
●
All computers on the network should be on and connected to the network.
●
The printer should be connected to the network.
●
Now you can proceed to install the printer software and connect your printer.
Bonjour/Rendezvous connection
1.
Go to your printer's front panel and select the Connectivity menu icon
hernet > View configuration. Note the mDNS service name of your printer.
Et
2. Insert the HP Start-Up Kit DVD into your DVD drive.
Uninstall the printer software (Mac OS)
Software installation
, then Fast
1. Insert the HP Start-Up Kit DVD into your DVD drive.
2. Open the DVD icon on your desktop.
3. Open the Mac OS X HP Designjet Installer icon.
4. Select Uninstall, and follow the instructions on your screen to uninstall the printer software.
To delete the print queue:
Under Mac OS X 10.4 or 10.5: from the system preferences, select the Printing pane of the Print
●
& Fax dialog. Select the name of the printer and click the – button.
Under Mac OS X 10.3 or 10.4: from the Print Setup utility, select the name of the printer and click
●
the Delete icon.
ENWW Connect to a network (Mac OS) 13
Software installation
NOTE: Under Mac OS X 10.4, both methods are available.
14 Chapter 2 Installing the software ENWW
3 Setting up the printer
Introduction
●
Turn alerts on and off
●
Set Windows driver preferences
●
Administrator settings
ENWW 15
Administrator settings
Introduction
This chapter describes various printer settings that the printer administrator may wish to control as soon
as a new printer is assembled and ready for use.
Turn alerts on and off
Printer alerts warn you when there is a printer problem that you can correct by taking action. The alerts
are displayed by the printer's front panel, by the HP Printer Utility and by the printer driver.
You can tell the printer which kinds of alerts you would like to see (if any). To access the alert settings:
Select Alert Settings in the Device List page of the HP Printer Utility.
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Select Alert Settings in any alert page displayed by the HP Printer Utility for Windows.
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Right-click the HP Printer Utility for Windows system tray icon, and select Alert Settings.
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You can change the settings in the following ways:
Turn all alerts on or off.
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Turn on or off printer alerts for problems that stop the printer from printing.
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Turn on or off printer alerts for problems that do not stop the printer from printing.
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Turn on printer alerts in all circumstances, or only when you are trying to print to the printer affected
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by the problem.
Set Windows driver preferences
You can change some default settings in your printer driver according to your own preferences, for
instance to set color emulation or paper-saving options. To do this, press the Start button on your
computer's screen, then select Printers and Faxes. In the Printers and Faxes window, right-click on
your printer's icon, and select Printing Preferences. Any settings you change in the Printing
Preferences window will be saved as default values.
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4 Personalizing the printer
Turn the printer on and off
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Change the language of the front-panel display
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Access the HP Printer Utility
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Access the Embedded Web Server
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Change the language of the HP Printer Utility
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Change the language of the Embedded Web Server
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Change the sleep mode setting
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Turn the buzzer on and off
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Change the front-panel display contrast
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Change the units of measurement
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Configure network settings
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Change the graphic language setting
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Personal settings
ENWW 17
Turn the printer on and off
TIP: The printer can be left powered on without wasting energy. Leaving it on improves response time
and overall system reliability. When the printer has not been used for a certain period of time (the default
time is determined by Energy Star), it saves power by going into sleep mode. However, any interaction
with the printer's front-panel display returns it to active mode, and it can resume printing immediately.
To change the sleep mode time, see
NOTE: In sleep mode, the printer performs maintenance service to the printheads from time-to-time.
This avoids long preparation times after long idle periods. Therefore, it is strongly recommended to leave
the printer powered on or in sleep mode to avoid wasting ink and time.
The printer has three levels of power consumption.
Plugged in: the power cord is plugged into the back of the printer
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Switched on: the switch at the back of the printer is in the on position
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Powered on: the Power key on the front panel shows a green light
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If you wish to turn the printer on or off or reset the printer, the normal and recommended method is to
use the Power key on the front panel.
Change the sleep mode setting on page 20.
Personal settings
However, if you plan to store the printer indefinitely or the Power key does not seem to work, you are
recommended to power it off using the Power key, and then also switch off the power switch at the rear.
To turn it back on, use the power switch at the rear.
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When the printer is powered back on, it takes about three minutes to initialize and check and prepare
the printheads. Preparing the printheads takes about one minute and 15 seconds. However, if the printer
has been off for six weeks or more, preparing the printheads could take up to 45 minutes.
Change the language of the front-panel display
There are two possible ways to change the language of the front-panel menus and messages.
If you can understand the current front-panel display language, press the Menu key to return to the
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main menu and select the Setup menu icon
If you cannot understand the current front-panel display language, start with the printer powered
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off. At the front panel, press the OK key and hold it down. While holding the OK key down, press
the Power key and hold it down. Continue to hold down both keys until the green light on the right
side of the front-panel display starts flashing, and then release both keys. You can expect a delay
of about one second. If the green light starts flashing without any delay, you may need to start
again.
Whichever method you used, the language selection menu should now appear on the front-panel
display. Highlight your preferred language with the Up and Down keys, then press the OK key.
When you have selected your preferred language, turn off the printer with the Power key and then turn
it on again. The front panel will appear in the selected language.
, then Front panel options > Select language.
Access the HP Printer Utility
The HP Printer Utility enables you to manage your printer from a computer with a USB, TCP/IP or
Jetdirect connection.
Under Windows, start the HP Printer Utility from your desktop shortcut or from Start > All
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Programs > Hewlett-Packard > HP Printer Utility > HP Printer Utility. This launches the HP
Printer Utility, showing the printers installed on your computer.
Under Mac OS, launch the HP Printer Utility from your dock shortcut or by selecting
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STARTUP_DISK > Library > Printers > hp > Utilities > HP Printer Utility. This launches the HP
Printer Utility Printer Selector, showing the printers installed on your computer.
Select your printer and click Select. This launches the HP Printer Utility.
If you have followed these instructions but failed to get through to the HP Printer Utility, see
access the HP Printer Utility on page 147.
Access the Embedded Web Server
The Embedded Web Server enables you to manage your printer remotely using an ordinary Web
browser running on any computer.
To access the Embedded Web Server directly, you must have a TCP/IP connection to your printer.
However, you can access the Embedded Web Server indirectly through the HP Printer Utility, if you
connect to your printer with a USB connection.
Cannot
Personal settings
The following browsers are known to be compatible with the Embedded Web Server:
Internet Explorer 6 or later, for Windows
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Internet Explorer 5.2, for Mac OS X 10.3
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Safari 2, for Mac OS X 10.4
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ENWW Change the language of the front-panel display 19
To access the Embedded Web Server on any computer, open your Web browser and give the address
of your printer. You can find out the address of your printer (starting with http:) from the front-panel
display, by looking at the status screen.
If you have followed these instructions but failed to get through to the Embedded Web Server, see
Cannot access the Embedded Web Server on page 147.
Change the language of the HP Printer Utility
The HP Printer Utility can work in the following languages: English, Portuguese, Spanish, Catalan,
French, Italian, German, Russian, Simplified Chinese, Traditional Chinese, Korean and Japanese.
Under Windows, select Tools > Set Language and select a language from the list.
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Personal settings
Under Mac OS, the language is changed as for any other application. In System Preferences
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select International and re-launch the application.
Change the language of the Embedded Web Server
The Embedded Web Server can work in the following languages: English, Portuguese, Spanish,
Catalan, French, Italian, German, Russian, Simplified Chinese, Traditional Chinese, Korean and
Japanese. It uses whichever language you have specified in your Web browser's options. If you have
specified a language that it cannot support, it works in English.
To change the language, you must change your Web browser's language setting. For example, in
Internet Explorer version 6, go to the Tools menu and select Internet Options, Languages. Then
ensure that the language you want is at the top of the list in the dialog box.
To complete the change, you must close and reopen your Web browser.
Change the sleep mode setting
If the printer is left switched on but unused for a certain period of time, it goes automatically into sleep
mode to save power. To change the time the printer waits before it goes into sleep mode, press the
Menu key to return to the main menu and select the Setup menu icon
options > Sleep mode wait time. Highlight the wait time you want and then press the OK key. You can
set the time to 30, 60, 120, 150, 180, 210 or 240 minutes.
, then Front panel
Turn the buzzer on and off
To turn the printer's buzzer on or off, press the Menu key to return to the main menu and select the
Setup menu icon
the OK key. By default, the buzzer is set to on.
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, then Front panel options > Enable buzzer, and highlight on or off and press
Change the front-panel display contrast
To change the contrast of the front-panel display, select the Setup menu icon , then Front panel
options > Select display contrast, and enter a value using the Up or Down key. Press the OK key to
set the value. The default contrast is set to 50.
Change the units of measurement
To change the units of measurement in the front-panel display, select the Setup menu icon ,
then Front panel options > Select units, and select English or Metric. By default the units are set to
metric.
Configure network settings
To configure the same network settings from the front panel, press the Menu key to go to the main menu
and select the Connectivity menu icon
USB: view information about the USB connection
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JetDirect EIO: view information, configure and reset the JetDirect connection
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Advanced > Select I/O timeout: specify the number of seconds that an idle connection is allowed
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to remain open, 270 is the default value, if set to zero, the timeout is disabled
. You can view and configure the following network settings.
Advanced > Allow SNMP: specify whether SNMP is permitted
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Advanced > Embedded Web Server > Allow EWS: specify whether the Embedded Web Server
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is enabled
Advanced > Web Services > Printer Utility software: view the Printer Utility software settings
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Advanced > Web Services > Color and paper management: view the color and paper
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management settings
Change the graphic language setting
NOTE: You should not need to change the default graphic language setting (Automatic), and you are
not recommended to do so.
You can change the graphic language setting from the front panel. Press the Menu key to return to the
main menu the select the Setup menu icon
language. Select one of the following options and press the OK key to set the value.
Select Automatic to let the printer determine which type of file it is receiving. This setting works
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for most software applications.
Select HP-GL/2 only if you are sending a file of that type directly to the printer, without going through
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a printer driver.
, then Printing preferences > Select graphic
Personal settings
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