HP Designjet T610 User's Guide

HP Designjet T610 Printer series Using your printer
HP Designjet T610 Printer series
Using your printer
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Table of contents
1 Introduction
Safety precautions ................................................................................................................................ 2
HP Start-Up Kit ..................................................................................................................................... 2
Using this guide .................................................................................................................................... 2
Introduction .......................................................................................................................... 2
Use and maintenance .......................................................................................................... 3
Troubleshooting ................................................................................................................... 3
Accessories, support, and specifications ............................................................................. 3
Glossary ............................................................................................................................... 3
Index .................................................................................................................................... 3
Warnings and Cautions ....................................................................................................... 3
The printer's main features ................................................................................................................... 4
The printer's main components ............................................................................................................ 4
Front view ............................................................................................................................ 5
Rear view ............................................................................................................................. 6
The front panel ..................................................................................................................................... 6
Printer software .................................................................................................................................... 8
The printer's internal prints ................................................................................................................... 8
2 Installing the software
Choose which connection method to use ........................................................................................... 10
Connect directly to a computer (Windows) ......................................................................................... 10
Printer sharing considerations ........................................................................................... 11
Connect to a network (Windows) ....................................................................................................... 11
Uninstall the printer software (Windows) ............................................................................................ 12
Connect directly to a computer (Mac OS) .......................................................................................... 12
Sharing the printer ............................................................................................................. 13
Connect to a network (Mac OS) ......................................................................................................... 13
TCP/IP connection ............................................................................................................. 14
Uninstall the printer software (Mac OS) ............................................................................................. 14
3 Setting up the printer
Introduction ......................................................................................................................................... 18
Turn alerts on and off ......................................................................................................................... 18
Set Windows driver preferences ........................................................................................................ 18
4 Personalizing the printer
Turn the printer on and off .................................................................................................................. 20
Change the language of the front-panel display ................................................................................. 21
Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) .......................................... 21
Access the Embedded Web Server ................................................................................................... 22
Change the language of HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ................ 22
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Change the language of the Embedded Web Server ......................................................................... 22
Change the sleep mode setting .......................................................................................................... 23
Turn the buzzer on and off ................................................................................................................. 23
Change the front-panel display contrast ............................................................................................. 23
Change the units of measurement ..................................................................................................... 23
Configure network settings ................................................................................................................. 23
Change the graphic language setting ................................................................................................. 24
5 Paper handling
General advice ................................................................................................................................... 26
Load a roll onto the 24-inch spindle ................................................................................................... 26
Load a roll onto the 44-inch spindle .................................................................................................. 28
Load a roll into the 24-inch printer ..................................................................................................... 30
Load a roll into the 44-inch printer ...................................................................................................... 34
Unload a roll ....................................................................................................................................... 38
Load a single sheet ............................................................................................................................ 39
Unload a single sheet ......................................................................................................................... 42
View information about the paper ....................................................................................................... 43
Paper profiles ..................................................................................................................................... 43
Print on loaded paper ......................................................................................................................... 44
Maintain paper .................................................................................................................................... 44
Change the drying time ...................................................................................................................... 44
Turn the automatic cutter on and off .................................................................................................. 45
Feed and cut the paper ...................................................................................................................... 45
Easy loading procedure .................................................................................................... 31
Paper menu procedure ...................................................................................................... 33
Easy loading procedure ..................................................................................................... 35
Paper menu procedure ...................................................................................................... 37
Unload paper key procedure with paper on the roll ........................................................... 38
Paper menu procedure with paper on the roll .................................................................... 39
Roll out of paper procedure ............................................................................................... 39
Easy loading procedure ..................................................................................................... 40
Paper menu procedure ...................................................................................................... 41
Unload paper key procedure ............................................................................................. 42
Paper menu procedure ...................................................................................................... 42
6 Printing
Select print quality .............................................................................................................................. 48
Select paper size ................................................................................................................................ 48
Custom paper sizes ........................................................................................................... 49
Select margins options ....................................................................................................................... 49
Print with shortcuts ............................................................................................................................. 49
Rescale a print ................................................................................................................................... 50
Change the treatment of overlapping lines ......................................................................................... 51
Print a draft ......................................................................................................................................... 51
High-quality printing ............................................................................................................................ 52
If you have a high-resolution image ................................................................................... 52
Print in gray shades ............................................................................................................................ 53
Print with no margins .......................................................................................................................... 53
Reprint last printed job ....................................................................................................................... 53
Use paper economically ..................................................................................................................... 54
Use ink economically .......................................................................................................................... 54
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7 Color management
Introduction ......................................................................................................................................... 56
How colors are represented ............................................................................................................... 56
A summary of the color management process ................................................................................... 56
Color calibration ................................................................................................................................. 56
Color management from printer drivers .............................................................................................. 57
Color management options ................................................................................................ 57
Printer emulation ................................................................................................................ 58
Color adjustment options ................................................................................................... 58
Color management from the front panel ............................................................................................. 60
8 Practical printing examples
Print a draft for revision with the correct scale ................................................................................... 62
Using Adobe Acrobat ......................................................................................................... 62
Print a project ..................................................................................................................................... 64
Using Autodesk Design Review ......................................................................................... 64
Using AutoCAD .................................................................................................................. 69
Print a presentation ............................................................................................................................ 72
Using AutoCAD .................................................................................................................. 73
Using Adobe Photoshop .................................................................................................... 76
Print and scale from Microsoft Office ................................................................................................. 79
Using PowerPoint .............................................................................................................. 80
Using Project ..................................................................................................................... 81
Using Excel ........................................................................................................................ 83
Printing in color ................................................................................................. 59
Printing in grayscale .......................................................................................... 59
Enabling HP Instant Printing from Autodesk Design Review ............................ 65
Enabling HP Instant Printing from the Batch Print Wizard ................................ 66
Using HP Instant Printing .................................................................................. 68
9 Handling ink cartridges and printheads
About the ink cartridges ...................................................................................................................... 86
Check the ink cartridges status .......................................................................................................... 86
Ink menu procedure ........................................................................................................... 86
HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) procedures ................... 86
Remove an ink cartridge .................................................................................................................... 87
Insert an ink cartridge ......................................................................................................................... 88
About the printheads .......................................................................................................................... 89
Check the printhead status ................................................................................................................. 90
Remove a printhead ........................................................................................................................... 90
Insert a printhead ............................................................................................................................... 93
10 Maintaining the printer
Check printer status ........................................................................................................................... 98
Clean the exterior of the printer .......................................................................................................... 98
Replace the cutter .............................................................................................................................. 98
Maintain the ink cartridges ............................................................................................................... 103
Move or store the printer .................................................................................................................. 103
Update the firmware ......................................................................................................................... 104
Update the software ......................................................................................................................... 104
Printer maintenance kits ................................................................................................................... 104
Secure Disk Erase ............................................................................................................................ 105
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11 Accessories
How to order supplies and accessories ............................................................................................ 108
Order ink supplies ............................................................................................................ 108
Order paper ..................................................................................................................... 108
Order accessories ............................................................................................................ 111
Introduction to the accessories ......................................................................................................... 112
Stand ............................................................................................................................... 112
Spindle ............................................................................................................................. 112
Jetdirect print server ........................................................................................................ 112
12 Troubleshooting paper issues
The paper cannot be loaded successfully ........................................................................................ 114
General unsuccessful roll load issues ............................................................................. 114
Unsuccessful roll load with 24-inch printer ...................................................................... 114
Unsuccessful roll load with 44-inch printer ...................................................................... 115
Unsuccessful sheet load .................................................................................................. 115
Paper loading error messages ......................................................................................... 115
The paper type is not in the driver .................................................................................................... 116
Transparent or translucent paper .................................................................................... 116
Glossy paper .................................................................................................................... 116
Matte Paper ..................................................................................................................... 116
General purpose paper ................................................................................... 116
Photographic paper ......................................................................................... 117
HP Banners with Tyvek® ................................................................................................. 117
Black ink is easily removed when touched ...................................................................... 117
After printing, the paper has wrinkles or there is too much ink ........................................ 117
The paper has jammed .................................................................................................................... 117
The printer displays out of paper when paper is available ............................................................... 120
Prints do not fall nicely into the basket ............................................................................................. 120
The sheet stays in the printer when the print has been completed .................................................. 120
The paper is cut when the print has been completed ....................................................................... 120
The cutter does not cut well ............................................................................................................. 120
The roll is loose on the spindle ......................................................................................................... 121
A strip stays on the output tray and generates jams ........................................................................ 121
Recalibrate the paper advance ........................................................................................................ 121
Recalibrating the paper advance procedure .................................................................... 122
Return to default calibration ............................................................................................. 122
13 Troubleshooting print-quality issues
General advice ................................................................................................................................. 124
Print quality troubleshooting wizard .................................................................................................. 124
Horizontal lines across the image (banding) .................................................................................... 125
Lines are too thick, too thin, or missing ............................................................................................ 126
Lines appear stepped or jagged ....................................................................................................... 126
Lines print double or in the wrong colors .......................................................................................... 127
Lines are discontinuous .................................................................................................................... 128
Lines are blurred .............................................................................................................................. 129
Line lengths are inaccurate .............................................................................................................. 129
The whole image is blurry or grainy ................................................................................................. 130
The paper is not flat .......................................................................................................................... 130
The print is scuffed or scratched ...................................................................................................... 131
Ink marks on the paper ..................................................................................................................... 131
Horizontal smears on the front of coated paper ............................................................... 131
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Ink marks on the back of the paper ................................................................................. 132
Black ink comes off when you touch the print .................................................................................. 132
Edges of objects are stepped or not sharp ....................................................................................... 132
Edges of objects are darker than expected ...................................................................................... 133
Horizontal lines at the end of a cut sheet print ................................................................................. 133
Vertical lines of different colors ........................................................................................................ 133
White spots on the print .................................................................................................................... 133
Colors are inaccurate ....................................................................................................................... 134
Color accuracy using EPS or PDF images in page layout applications ........................... 134
Colors are fading .............................................................................................................................. 135
The image is incomplete (clipped at the bottom) .............................................................................. 135
The image is clipped ........................................................................................................................ 135
Some objects are missing from the printed image ........................................................................... 136
A PDF file is clipped or objects are missing ..................................................................................... 136
The Image Diagnostics Print ............................................................................................................ 136
Corrective action .............................................................................................................. 138
If you still have a problem ................................................................................................................. 139
14 Troubleshooting ink cartridge and printhead issues
Cannot insert an ink cartridge .......................................................................................................... 142
Ink cartridge status messages .......................................................................................................... 142
Cannot insert a printhead ................................................................................................................. 142
The front-panel display recommends reseating or replacing a printhead ........................................ 143
Clean the printheads ........................................................................................................................ 143
Clean the printhead drop detector .................................................................................................... 144
Align the printheads .......................................................................................................................... 146
Reinsert printheads procedure ........................................................................................ 147
Image Quality Maintenance menu procedure .................................................................. 147
Scanning errors during alignment .................................................................................... 148
Printhead status messages .............................................................................................................. 148
15 Troubleshooting general printer issues
The printer does not print ................................................................................................................. 150
The printer seems slow .................................................................................................................... 150
Communication failures between computer and printer ................................................................... 150
Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ............................ 151
Cannot access the Embedded Web Server ..................................................................................... 151
Automatic file system check ............................................................................................................. 152
An AutoCAD 2000 memory allocation error ..................................................................................... 152
No output when printing from Microsoft Visio 2003 .......................................................................... 152
Unavailable driver features when printing from QuarkXpress ......................................................... 153
Printer alerts ..................................................................................................................................... 153
16 Front-panel error messages
17 HP Customer Care
Introduction ....................................................................................................................................... 158
HP Professional Services ................................................................................................................. 158
Knowledge Center ........................................................................................................... 158
HP Start-Up Kit ................................................................................................................ 158
HP Care Packs and Warranty Extensions ....................................................................... 158
HP Installation .................................................................................................................. 159
HP Instant Support ........................................................................................................................... 159
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HP Proactive Support ....................................................................................................................... 159
Contact HP Support ......................................................................................................................... 160
Telephone numbers ......................................................................................................... 160
18 Printer specifications
Functional specifications .................................................................................................................. 164
Physical specifications ..................................................................................................................... 165
Memory specifications ...................................................................................................................... 165
Power specifications ......................................................................................................................... 165
Ecological specifications .................................................................................................................. 165
Environmental specifications ............................................................................................................ 166
Acoustic specifications ..................................................................................................................... 166
Glossary ........................................................................................................................................................... 167
Index ................................................................................................................................................................. 169
viii ENWW
1 Introduction
Safety precautions
HP Start-Up Kit
Using this guide
The printer's main features
The printer's main components
The front panel
Printer software
The printer's internal prints

Introduction

ENWW 1

Introduction

Safety precautions

The following precautions ensure the proper use of the printer and prevent the printer from being damaged. Follow these precautions at all times.
Use the power supply voltage specified on the nameplate. Avoid overloading the printer's electrical
outlet with multiple devices.
Ensure the printer is well-grounded. Failure to ground the printer may result in electrical shock, fire,
and susceptibility to electromagnetic interference.
Do not disassemble or repair the printer yourself. Contact your local HP Service Representative
for service, see
Use only the electrical cord supplied by HP with the printer. Do not damage, cut, or repair the power
cord. A damaged power cord has risk of fire and electric shock. Replace a damaged power cord with an HP-approved power cord.
Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts of
the printer. Doing so may cause fire, electric shock, or other serious hazards.
Power OFF the printer and unplug the power cable from the power outlet in any of the following
cases:
When placing your hands inside the printer
If there is smoke or an unusual smell coming from the printer
Contact HP Support on page 160.
If the printer is making an unusual noise not heard during normal operation
A piece of metal or a liquid (not part of cleaning and maintenance routines) touches internal
parts of the printer
During an electrical (thunder/lightning) storm
During a power failure.

HP Start-Up Kit

The HP Start-Up Kit is the CD or DVD that comes with your printer; it contains the printer's software and documentation, including introductory multimedia tutorials to help you to get a good first print.
NOTE: The HP Start-Up Kit is provided on CD in Japan, and on DVD elsewhere in the world. The rest
of this guide will refer to the DVD version only.

Using this guide

Using your printer (on DVD) and the Quick Reference Guide (on paper) are organized into the following chapters. The most complete source of information is Using your printer.
Introduction
This chapter provides a brief introduction to the printer and its documentation for new users.
2 Chapter 1 Introduction ENWW

Use and maintenance

These chapters help you carry out normal printer procedures and include the following topics.
Installing the software on page 9
Setting up the printer on page 17
Personalizing the printer on page 19
Paper handling on page 25
Printing on page 47
Color management on page 55
Practical printing examples on page 61
Handling ink cartridges and printheads on page 85
Maintaining the printer on page 97

Troubleshooting

These chapters help you solve problems that may occur while printing and include the following topics.
Troubleshooting paper issues on page 113
Introduction
Troubleshooting print-quality issues on page 123
Troubleshooting ink cartridge and printhead issues on page 141
Troubleshooting general printer issues on page 149
Front-panel error messages on page 155

Accessories, support, and specifications

These chapters, Accessories on page 107, HP Customer Care on page 157, and Printer
specifications on page 163, contain reference information, including customer care, the printer
specifications, and part numbers for paper types, ink supplies, and accessories.

Glossary

The Glossary on page 167 contains definitions of printing and HP terms used in this documentation.

Index

In addition to the table of contents, there is an alphabetical index to help you to find topics quickly.

Warnings and Cautions

The following symbols are used in this manual to ensure the proper use of the printer and to prevent the printer from being damaged. Follow the instructions marked with these symbols.
WARNING! Failure to follow the guidelines marked with this symbol could result in serious personal
injury or death.
CAUTION: Failure to follow the guidelines marked with this symbol could result in minor personal injury
or damage to the product.
ENWW Using this guide 3
Introduction

The printer's main features

Your printer is a color inkjet printer designed for printing high-quality images on paper up to 24 inches (61 cm) or 44 inches (1.12 m) wide depending on your printer's width. Some major features of the printer are shown below:
Print resolution of up to 2400 × 1200 optimized dpi, from a 1200 × 1200 dpi input, using the Best
print-quality option, the Maximum Detail option, and photo paper
HP Easy Printer Care (Windows) and HP Printer Utility (Mac OS), see
Care (Windows) or HP Printer Utility (Mac OS) on page 21, provide an easy-to-use interface
including:
Calibration of printer
Access to the online HP Knowledge Center
Accurate and consistent color reproduction with automatic color calibration
Economode for printing economically
Six-ink system
Color emulations, see
Paper flexibility and automatic easy load, see
profiles accessible from the front panel, HP Easy Printer Care (Windows), and HP Printer Utility (Mac OS)
Printer emulation on page 58

The printer's main components

The following front and rear views of the printer illustrate the main components.
Access HP Easy Printer
Paper handling on page 25, with information and
4 Chapter 1 Introduction ENWW

Front view

Introduction
1. Ink cartridge
2. Ink cartridge slots
3. Blue lever
4. Window
5. Front panel
6. Printhead carriage
7. Printhead
8. Output tray
9. Paper alignment lines
10. Basket
ENWW The printer's main components 5
Introduction

Rear view

1. Spindle
2. Spindle holders
3. Quick Reference Guide holder
4. Sockets for communication cables and optional accessories
5. Hard power switch
6. Power cord plug in
7. Paper feeder

The front panel

Your printer's front panel is located on the front of the printer, in the center. It has the following important functions:
Assists you in troubleshooting issues
Is used to perform certain procedures, such as cutting and unloading paper
Displays helpful animations to guide you through procedures
Displays up-to-date information about the status of the printer such as, the ink cartridges, the
printheads, the paper, and the print jobs
Displays warning and error messages, when appropriate, along with audio alerts to call attention
to a warning or message
Can be used to change the values of printer settings and thus change the operation of the printer.
However, settings in the front panel are overridden by settings in the printer drivers, see
the software on page 9
6 Chapter 1 Introduction ENWW
Installing
The front panel has the following components:
1. Direct access keys:
First key
Second key
Third key
on page 42
Fourth key
2. Menu key - Press to return to the main menu of the front-panel display. If you are already on the
main menu it will display the status screen.
3. OK key - To confirm an action while in a procedure or interaction. To enter in a submenu in the
menu. To select a value when given an option.
: View ink levels, see Check the ink cartridges status on page 86
: View loaded paper, see View information about the paper on page 43
: Unload paper, see Unload a roll on page 38 and Unload a single sheet
: Form feed and cut, see Feed and cut the paper on page 45
Introduction
4. Back key - To go to the previous step in a procedure or interaction. To go to the upper level, or
leave the option in the menu, or when given an option.
5. Down key - To go down in a menu or option, or to decrease a value, for example when configuring
the front-panel display contrast or the IP address.
6. Up key - To go up in a menu or option, or to increase a value, for example when configuring the
front-panel display contrast or the IP address.
7. Cancel key - To abort a procedure or interaction.
8. Power key - To turn the printer off or on, it also has a light to indicate the printer's status. If the
power key light is off the printer is off. If the power key light is blinking green, the printer is starting up. If the power key light is green on, the printer is on. If the power key light is amber on, the printer is in standby. If the power key light is blinking amber, the printer needs attention.
9. LED light - Indicates the printer's status. If the LED light is solid green, the printer is ready. If it is
flashing green, the printer is busy. If it is solid amber, there is a system error. If it is flashing amber, the printer needs attention.
10. Front-panel display - Displays errors, warnings, and information on using your printer.
To highlight an item in the front-panel display, press the Up or Down key until the item is highlighted.
To select an item in the front-panel display, first highlight it and then press the OK key.
When this guide shows a series of front-panel display items like this: Item1 > Item2 > Item3, it means that you should select Item1, then select Item2, then select Item3.
ENWW The front panel 7
Introduction

Printer software

Information about specific uses of the front panel can be found throughout this guide.
The following software is provided with your printer:
The RTL and HP-GL/2 driver for Windows
The PCL3 raster driver
The HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS), see
Care (Windows) or HP Printer Utility (Mac OS) on page 21, allows you to:
Manage the printer including color with the HP Color Center
Access the HP Knowledge Center
Update the printer's firmware, see
Perform calibrations and troubleshooting
The Embedded Web Server, runs in the printer and enables you to use a Web browser on any
computer, see
Autodesk Design Review
Access the Embedded Web Server on page 22.

The printer's internal prints

The internal prints give various kinds of information about your printer. They can be requested from the front panel without using a computer.
CAUTION: Before requesting any internal print, make sure that paper is loaded (roll or sheet), and
that the front panel displays the Ready message. The loaded paper should be at least A3 landscape (16.53 in or 42 cm wide); otherwise the print may be clipped.
To print any internal print, press the Menu key to return to the main menu, select the Internal Prints
Access HP Easy Printer
Update the firmware on page 104
menu icon
Demo prints: show some of the capabilities of the printer
NOTE: Demo prints are printed the same size as the loaded paper .
Menu map: shows details of all the front-panel display menus
Configuration: shows all the current front-panel display settings
HP-GL/2 palette: shows the color or grayscale definitions in the currently selected color palette
Service information: provides information needed by service engineers
, then select the internal print you want. The following internal prints are available.
Print drawing demo
Print rendering demo
Print GIS demo
8 Chapter 1 Introduction ENWW
2 Installing the software
Choose which connection method to use
Connect directly to a computer (Windows)
Connect to a network (Windows)
Uninstall the printer software (Windows)
Connect directly to a computer (Mac OS)
Connect to a network (Mac OS)
Uninstall the printer software (Mac OS)

Installing the software

ENWW 9

Choose which connection method to use

The following methods can be used to connect your printer.
Connection type Speed Cable length Other factors
Installing the software

Connect directly to a computer (Windows)

USB 2.0 Very fast Short (5 m = 16 ft) A certified USB 2.0 cable (as provided with
Jetdirect print server (optional accessory)
Moderate; varies according to network traffic
Long (100 m = 328 ft) Requires extra equipment (switches)
the printer) is necessary for reliable communication.
Provides additional features
See
http://www.hp.com/go/jetdirect/ for
more details
NOTE: The speed of any network connection depends on all components used in the network, which
can include network interface cards, hubs, routers, switches, and cables. If any one of these components cannot operate at high speed, you will have a low-speed connection. The speed of your network connection can also be affected by the total amount of traffic from other devices on the network.
You can connect your printer directly to a computer by using the printer's built-in USB 2.0 socket (supported under Windows 2000, Windows XP, and later versions of Windows).
1. Do not connect the computer to the printer yet. You must first install the printer driver software
on the computer, as follows.
2. Insert the HP Start-Up Kit DVD into your DVD drive. If the DVD does not start automatically, run
the START.EXE program in the root folder of the DVD.
3. Click Install. The printer drivers, HP Easy Printer Care, and HP Color Center are installed.
4. Follow the instructions on your screen to set up the printer. The following notes help you to
understand the screens and make appropriate choices.
When asked how the printer is connected, select Connected directly to this computer.
If you would like to share the printer with other people connected to your network, press
the Printer Properties button in the Ready to Install window, then select the Sharing tab and enter the name under which the printer will be shared.
When prompted to do so, connect your computer to the printer with a certified USB cable
(provided with the printer). Ensure that the printer is turned on.
NOTE: You may complete the installation without connecting your printer if you prefer. To
do so, check the box marked I want to connect my printer after completing the setup wizard.
NOTE: The use of non-certified USB cables can lead to connectivity problems. Only cables
certified by the USB Implementor's Forum (
http://www.usb.org/) should be used with this
printer.
10 Chapter 2 Installing the software ENWW

Printer sharing considerations

HP Easy Printer Care must be installed on a computer before it can be used from that computer.
Any other users sharing your directly connected printer will be able to send print jobs, but will not
be able to receive information from the printer—which affects printer alerts, printer status reports, paper management, printer administration and troubleshooting.
TIP: The best way to share the printer over a network is to connect the printer not to any computer,
but to the network. See
Connect to a network (Windows) on page 11.

Connect to a network (Windows)

You can connect your printer to a local area network by using an HP Jetdirect print server, which is an optional accessory. See
TIP: A network connection may be slower than a USB connection, but it is easier to share the printer
and you can use a longer cable.
Before you begin, check your equipment:
Order accessories on page 111.
The printer should be set up and on.
The Ethernet hub or router should be on and functioning correctly.
All computers on the network should be on and connected to the network.
The printer should be connected to the network.
Now you can proceed to install the printer software and connect your printer:
1. Make a note of the IP address from the status screen on the printer's front panel (192.168.1.1 in
this example):
2. Insert the HP Start-Up Kit DVD into your computer. If the DVD does not start automatically, run the
START.EXE program in the root folder of the DVD.
Installing the software
3. Click Install. The printer drivers, HP Easy Printer Care, and HP Color Center are installed.
ENWW Connect to a network (Windows) 11
Installing the software

Uninstall the printer software (Windows)

NOTE: HP Easy Printer Care and HP Color Center cannot be used with a printer connected
through an HP Jetdirect print server.
4. Follow the instructions on your screen to set up the printer. The following notes help you to
understand the screens and make appropriate choices.
When asked how the printer is connected, select Wired Networking.
The configuration program looks for printers connected to your network. When the search is
complete, a list of printers appears. Identify your printer by its IP address and select it from the list.
The configuration program analyzes the network and the printer. The program detects the
network settings and suggests the settings to use when configuring the printer. It is not normally necessary to change any of these settings, but you can do so if you wish.
If your computer fails to find any printers on the network, the Printer Not Found window is displayed, which helps you to try to find your printer. If you have a firewall in operation; you may have to disable it temporarily in order to find the printer. You also have the options of searching for the printer by its URL, IP address, or MAC address.
1. Insert the HP Start-Up Kit DVD into your DVD drive. If the DVD does not start automatically, run
the START.EXE program in the root folder of the DVD.
2. Select Install, and follow the instructions on your screen to uninstall the printer software.

Connect directly to a computer (Mac OS)

You can connect your printer directly to a computer by using the printer's built-in USB 2.0 socket.
1. Make sure the printer is either turned off, or disconnected from the computer.
2. Insert the HP Start-Up Kit DVD into your DVD drive.
3. Open the DVD icon on your desktop.
4. Open the Mac OS X HP Designjet Installer icon.
5. Follow the instructions on your screen. You are recommended to use the Easy Install option.
6. The printer software is installed, including the printer driver, HP Printer Utility, and HP Color Center.
7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set
up a connection to your printer.
8. Make sure that the printer is turned on and connected to the computer with a certified USB cable
(provided with the printer).
NOTE: The use of non-certified USB cables can lead to connectivity problems. Only cables
certified by the USB Implementor's Forum (
http://www.usb.org/) should be used with this printer.
9. In the HP Printer Setup Assistant, click Continue.
10. In the list of printers that appears, select the entry that uses the connection type USB, and click
Continue.
11. The following screen displays information about your printer's installation, where the name of the
printer can be modified. Make any changes you wish to make, and click Continue.
12 Chapter 2 Installing the software ENWW
12. Your printer is now connected. In the Printer Queue Created screen, click Quit to exit, or Create
New Queue if you want to connect another printer.
13. When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the DVD.

Sharing the printer

NOTE: Printer sharing between users is supported under Mac OS X 10.2 and later.
If your computer is connected to a network, you can make your directly connected printer available to other computers on the same network.
1. Double-click the System Preferences icon on the Dock menu bar on your desktop.
2. Enable printer sharing by going to Sharing > Services > Printer Sharing.
3. Your printer now automatically appears in the list of shared printers displayed by any other
computer running Mac OS and connected to your local network.
Please bear in mind the following considerations.
Any other users wishing to share your printer must install the printer software on their own
computers.
Any other users sharing your directly connected printer will be able to send print jobs, but will not
be able to receive information from the printer—which affects printer alerts, printer status reports, paper management, printer administration and troubleshooting.
Mac OS 10.2 users need to enable the Show printers connected to other computers option in
the Print Center Preferences window in order to see shared printers. To open the Print Center Preferences window, select Preferences from the Print Center menu.
You may find that sharing your directly connected printer with other users will slow down your
computer unacceptably.
TIP: The best way to share the printer over a network is to connect the printer not to any computer,
but to the network. See
Connect to a network (Mac OS) on page 13.

Connect to a network (Mac OS)

You can connect your printer to a local area network by using an HP Jetdirect print server, which is an optional accessory. See
NOTE: The printer does not support AppleTalk. You should use a TCP/IP connection.
Order accessories on page 111.
Installing the software
TIP: A network connection may be slower than a USB connection, but it is easier to share the printer
and you can use a longer cable.
Before you begin, check your equipment:
The printer should be set up and on.
The Ethernet hub or router should be on and functioning correctly.
All computers on the network should be on and connected to the network.
The printer should be connected to the network.
Now you can proceed to install the printer software and connect your printer.
ENWW Connect to a network (Mac OS) 13

TCP/IP connection

Installing the software
1. Go to your printer's front panel and press the Menu key until you see the status screen.
Note the URL of your printer (http://XXXX11 in this example).
2. Insert the HP Start-Up Kit DVD into your DVD drive.
3. Open the DVD icon on your desktop.
4. Open the Mac OS X HP Designjet Installer icon.
5. Follow the instructions on your screen. You are recommended to use the Easy Install option.
6. The printer software is installed, including the printer driver, HP Printer Utility, and HP Color Center.
NOTE: HP Printer Utility and HP Color Center cannot be used with a printer connected through
an HP Jetdirect print server.
7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set
up a connection to your printer. Follow the instructions on your screen.
8. When you reach the Select Printer screen, look for your printer's URL (which you noted in step 1)
in the Printer Name column.
If you find the right printer name, scroll sideways if necessary to see the Connection Type
column, and check that it shows IP Printing. Then highlight that line. Otherwise, continue searching further down the list.
If you cannot find your printer name with an IP Printing connection type, check the box My
printer is not in the list.
Click Continue.
9. Continue following the instructions on the screen. When you reach the Printer Queue Created
screen, click Quit to exit, or Create New Queue if you want to connect another printer to the network.
10. When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the DVD.

Uninstall the printer software (Mac OS)

1. Insert the HP Start-Up Kit DVD into your DVD drive.
2. Open the DVD icon on your desktop.
14 Chapter 2 Installing the software ENWW
3. Open the Mac OS X HP Designjet Installer icon.
4. Select Uninstall, and follow the instructions on your screen to uninstall the printer software.
Installing the software
ENWW Uninstall the printer software (Mac OS) 15
Installing the software
16 Chapter 2 Installing the software ENWW
3 Setting up the printer
Introduction
Turn alerts on and off
Set Windows driver preferences

Setting up the printer

ENWW 17

Introduction

This chapter describes various printer settings that the printer administrator may wish to control as soon as a new printer is assembled and ready for use.

Turn alerts on and off

Printer alerts warn you when there is a printer problem that you can correct by taking action. The alerts are displayed by the printer's front panel, by HP Easy Printer Care under Windows or HP Printer Utility under Mac OS, and by the printer driver.
You can tell the printer which kinds of alerts you would like to see (if any). To access the alert settings:
Select Alert Settings in the Device List page of HP Easy Printer Care or HP Printer Utility.
Select Alert Settings in any alert page displayed by HP Easy Printer Care.
Right-click the HP Easy Printer Care system tray icon, and select Alert Settings.
You can change the settings in the following ways:
Turn all alerts on or off.
Setting up the printer
Turn on or off printer alerts for problems that stop the printer from printing.
Turn on or off printer alerts for problems that do not stop the printer from printing.
Turn on printer alerts in all circumstances, or only when you are trying to print to the printer affected
by the problem.

Set Windows driver preferences

You can change some default settings in your printer driver according to your own preferences, for instance to set color emulation or paper-saving options. To do this, press the Start button on your computer's screen, then select Printers and Faxes. In the Printers and Faxes window, right-click on your printer's icon, and select Printing Preferences. Any settings you change in the Printing Preferences window will be saved as default values.
18 Chapter 3 Setting up the printer ENWW

4 Personalizing the printer

Turn the printer on and off
Change the language of the front-panel display
Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)
Access the Embedded Web Server
Change the language of HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)
Change the language of the Embedded Web Server
Change the sleep mode setting
Turn the buzzer on and off
Change the front-panel display contrast
Change the units of measurement
Configure network settings
Change the graphic language setting
Personal settings
ENWW 19

Turn the printer on and off

TIP: The printer can be left powered on without wasting energy. Leaving it on improves response time
and overall system reliability. When the printer has not been used for a certain period of time, it saves power by going into sleep mode. However, any interaction with the printer's front-panel display returns it to active mode, and it can resume printing immediately. To change the sleep mode time, see
the sleep mode setting on page 23.
NOTE: In sleep mode, the printer performs maintenance service to the printheads from time-to-time.
This avoids long preparation times after long idle periods. Therefore, it is strongly recommended to leave the printer powered on or in sleep mode to avoid wasting ink and time.
The printer has three levels of power consumption.
Plugged in: the power cord is plugged into the back of the printer
Switched on: the switch at the back of the printer is in the on position
Powered on: the Power key on the front panel shows a green light
If you wish to turn the printer on or off or reset the printer, the normal and recommended method is to use the Power key on the front panel.
Change
Personal settings
However, if you plan to store the printer indefinitely or the Power key does not seem to work, you are recommended to power it off using the Power key, and then also switch off the power switch at the rear.
To turn it back on, use the power switch at the rear.
20 Chapter 4 Personalizing the printer ENWW
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