HP DESIGNJET T2300 User Manual
DESIGNJET T2300 eMFP Series
Using Your Product
© 2012 Hewlett-Packard Development
Company, L.P.
4th edition
Legal notices
The information contained herein is subject
to change without notice.
The only warranties for HP Products and
services are set forth in the express warranty
statement accompanying such products and
services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
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and Adobe® PostScript® 3™ are
trademarks of Adobe Systems Incorporated.
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registered trademarks of Microsoft
Corporation.
PANTONE® is Pantone, Inc.'s checkstandard trademark for color.
IPv6-ready
Table of contents
1 Introduction ...................................................................................................................... 1
Safety precautions .................................................................................................................... 2
Product models ........................................................................................................................ 2
HP Start-up Kit ......................................................................................................................... 2
Using this guide ....................................................................................................................... 3
Main features .......................................................................................................................... 5
Main components .................................................................................................................... 6
The front panel ........................................................................................................................ 9
Printer software ...................................................................................................................... 10
Web Services ........................................................................................................................ 11
Turn the product on and off ..................................................................................................... 12
Internal prints ......................................................................................................................... 13
2 Installing the software .................................................................................................... 15
Choose which connection method to use ................................................................................... 16
Connect the product to your network ........................................................................................ 16
Connect a computer to the product by network (Windows) .......................................................... 18
Connect a computer to the product by USB cable (Windows) ...................................................... 18
Uninstall the printer software (Windows) ................................................................................... 20
Connect a computer to the product by network (Mac OS) ........................................................... 20
Connect a computer to the product by USB cable (Mac OS) ........................................................ 24
Uninstall the printer software (Mac OS) ..................................................................................... 25
3 Setting up the product .................................................................................................... 27
Introduction ........................................................................................................................... 28
Set up your Web-connected product ......................................................................................... 28
Web Services manual configuration ......................................................................................... 29
Create a scan-to-network folder ................................................................................................ 30
Paper suitability options .......................................................................................................... 37
Turn nesting on and off ........................................................................................................... 38
Turn alerts on and off ............................................................................................................. 39
Control access to the product ................................................................................................... 39
Require account ID ................................................................................................................. 40
Set Windows driver preferences .............................................................................................. 41
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4 Personalizing the product ............................................................................................... 42
Change the language of the front-panel display ......................................................................... 43
Access the HP Utility ............................................................................................................... 43
Access the Embedded Web Server ........................................................................................... 43
Change the language of the HP Utility ...................................................................................... 44
Change the language of the Embedded Web Server .................................................................. 44
Change the sleep mode setting ................................................................................................ 44
Turn the buzzer on and off ...................................................................................................... 44
Change the front-panel display brightness ................................................................................. 44
Change the units of measurement ............................................................................................. 45
Configure network settings ...................................................................................................... 45
Change the printer’s graphic language setting ........................................................................... 46
Manage ePrinter security ........................................................................................................ 47
Change your printer’s email address ........................................................................................ 47
5 Printer paper handling ................................................................................................... 48
General advice ...................................................................................................................... 49
Load a roll onto the spindle ..................................................................................................... 50
Load a roll into the printer ....................................................................................................... 51
Unload a roll ......................................................................................................................... 54
Load a single sheet ................................................................................................................ 55
Unload a single sheet ............................................................................................................. 56
View information about the paper ............................................................................................ 57
Paper presets ......................................................................................................................... 57
Printing paper info ................................................................................................................. 58
Move the paper ..................................................................................................................... 58
Maintain paper ...................................................................................................................... 58
Change the drying time .......................................................................................................... 59
Turn the automatic cutter on and off ......................................................................................... 59
Feed and cut the paper ........................................................................................................... 60
6 Working with two rolls ................................................................................................... 61
The uses of a multiroll printer ................................................................................................... 61
How the printer allocates jobs to paper rolls .............................................................................. 61
7 Printing .......................................................................................................................... 63
Introduction ........................................................................................................................... 64
Print from a USB flash drive ..................................................................................................... 64
Print from a computer using the Embedded Web Server or HP Utility ............................................ 65
Print from a computer using a printer driver ............................................................................... 66
Advanced print settings ........................................................................................................... 66
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8 Scanning ........................................................................................................................ 80
Paper types suitable for scanning ............................................................................................. 80
Scan to file ............................................................................................................................ 81
9 Copying .......................................................................................................................... 83
10 Web-connected printing and scanning .......................................................................... 85
Print remotely with HP Designjet ePrint & Share .......................................................................... 85
Print by email ........................................................................................................................ 85
Print from a smartphone or tablet ............................................................................................. 86
View and print from the HP Designjet ePrint & Share website ...................................................... 87
Print from HP Designjet ePrint & Share using the product’s front panel .......................................... 89
Scan to an email address ........................................................................................................ 91
View and print from other content repositories ........................................................................... 94
Create your Online Print History ............................................................................................... 94
Share files in your Online Print History ...................................................................................... 94
HP Designjet ePrint & Share security ......................................................................................... 94
11 Job queue management ............................................................................................... 96
Introduction ........................................................................................................................... 97
The job queues in the front panel ............................................................................................. 97
The print job queue in the Embedded Web Server or HP Utility .................................................. 100
12 Color management ..................................................................................................... 104
Introduction ......................................................................................................................... 105
How colors are represented .................................................................................................. 105
A summary of the color management process .......................................................................... 105
Color calibration .................................................................................................................. 105
Color management from printer drivers ................................................................................... 107
Color management from printer drivers (T2300 PS) .................................................................. 110
Color management from the Embedded Web Server ................................................................ 113
Color management from the front panel .................................................................................. 115
Color management and the scanner ....................................................................................... 116
13 Practical printing examples ........................................................................................ 117
Print a draft for revision with the correct scale .......................................................................... 118
Print a project ...................................................................................................................... 120
Print a presentation .............................................................................................................. 127
Print and scale from Microsoft Office ...................................................................................... 133
14 Retrieving usage information ...................................................................................... 140
Get accounting information ................................................................................................... 141
Check usage statistics ........................................................................................................... 141
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Check usage statistics for a job .............................................................................................. 142
Request accounting data by email .......................................................................................... 142
15 Handling ink cartridges and printheads ...................................................................... 144
About the ink cartridges ........................................................................................................ 145
Check the ink cartridges status ............................................................................................... 145
Remove an ink cartridge ....................................................................................................... 145
Insert an ink cartridge ........................................................................................................... 147
About the printheads ............................................................................................................ 148
Check the printhead status .................................................................................................... 148
Remove a printhead ............................................................................................................. 148
Insert a printhead ................................................................................................................. 152
16 Maintaining the product ............................................................................................. 155
Check product status ............................................................................................................ 156
Clean the exterior of the product ............................................................................................ 156
Maintain the ink cartridges .................................................................................................... 156
Clean the scanner’s glass plate .............................................................................................. 156
Replace the scanner’s glass plate ........................................................................................... 158
Calibrate the scanner ........................................................................................................... 160
Move or store the product ..................................................................................................... 161
Update the firmware ............................................................................................................. 162
Update the software ............................................................................................................. 163
Product maintenance kits ....................................................................................................... 164
Secure Disk Erase ................................................................................................................ 164
17 Accessories ................................................................................................................. 165
How to order supplies and accessories ................................................................................... 166
Introduction to the accessories ............................................................................................... 171
18 Troubleshooting printer paper issues .......................................................................... 172
The paper cannot be loaded successfully ................................................................................ 173
The paper type is not in the driver .......................................................................................... 175
The printer printed on the wrong paper type ............................................................................ 176
An “on hold for paper” message ........................................................................................... 176
Paper jam in the printer ........................................................................................................ 178
A strip stays on the output tray and generates jams .................................................................. 181
The printer displays out of paper when paper is available ......................................................... 181
Prints do not fall neatly into the basket .................................................................................... 181
The sheet stays in the printer when the print has been completed ............................................... 182
The paper is cut when the print has been completed ................................................................. 182
The cutter does not cut well ................................................................................................... 182
The roll is loose on the spindle ............................................................................................... 182
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Recalibrate the paper advance .............................................................................................. 182
19 Troubleshooting ink cartridge and printhead issues .................................................... 185
Cannot insert an ink cartridge ............................................................................................... 186
Ink cartridge status messages ................................................................................................. 186
Cannot insert a printhead ...................................................................................................... 186
The front-panel display recommends reseating or replacing a printhead ...................................... 186
Clean the printheads ............................................................................................................ 187
Clean the printhead drop detector .......................................................................................... 187
Align the printheads ............................................................................................................. 190
Printhead status messages ..................................................................................................... 192
20 Troubleshooting other printer issues ........................................................................... 193
The printer does not print ...................................................................................................... 193
The printer seems slow .......................................................................................................... 194
Unavailable driver features when printing from QuarkXpress ..................................................... 194
21 Troubleshooting scanner issues ................................................................................... 195
Cannot access the network folder ........................................................................................... 195
Scanning to file is slow ......................................................................................................... 195
Paper jam in the scanner ...................................................................................................... 196
22 Troubleshooting print-quality and scan-quality issues ................................................. 197
23 Troubleshooting general product issues ...................................................................... 198
The product will not start ....................................................................................................... 199
Communication failures between computer and product ........................................................... 199
Cannot access the HP Utility .................................................................................................. 200
Cannot access the Embedded Web Server .............................................................................. 200
Cannot connect to the Internet ............................................................................................... 200
Web Services issues ............................................................................................................. 201
Automatic file system check ................................................................................................... 201
Alerts .................................................................................................................................. 202
24 Front-panel error messages ........................................................................................ 203
The system error log ............................................................................................................. 205
25 HP Customer Care ...................................................................................................... 206
Introduction ......................................................................................................................... 207
HP Professional Services ....................................................................................................... 207
HP Instant Support ................................................................................................................ 208
HP Proactive Support ............................................................................................................ 208
Customer Self Repair ............................................................................................................ 209
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Contact HP Support .............................................................................................................. 209
26 Product specifications ................................................................................................. 211
Functional specifications ....................................................................................................... 212
Physical specifications .......................................................................................................... 213
Memory specifications .......................................................................................................... 213
Power specifications ............................................................................................................. 214
Ecological specifications ....................................................................................................... 214
Environmental specifications .................................................................................................. 214
Acoustic specifications .......................................................................................................... 214
Glossary ........................................................................................................................... 215
Index ............................................................................................................................... 218
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1 Introduction
Safety precautions
●
Product models
●
HP Start-up Kit
●
Using this guide
●
Main features
●
Main components
●
The front panel
●
Printer software
●
Web Services
●
Turn the product on and off
●
Internal prints
●
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Safety precautions
The following precautions ensure the proper use of the product and prevent the product from being
damaged. Follow these precautions at all times.
Use the power supply voltage specified on the label. Avoid overloading the product's electrical
●
outlet with multiple devices.
Ensure the product is well-grounded. Failure to ground the product may result in electrical shock,
●
fire and susceptibility to electromagnetic interference.
Do not disassemble or repair the product yourself. Contact your local HP Service Representative
●
for service, see
Use only the electrical cord supplied by HP with the product. Do not damage, cut or repair the
●
power cord. A damaged power cord has risk of fire and electric shock. Replace a damaged
power cord with an HP-approved power cord.
Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts of
●
the product. Doing so may cause fire, electric shock or other serious hazards.
Turn off the product and unplug the power cable from the power outlet in any of the following
●
cases:
When placing your hands inside the product
◦
Contact HP Support on page 209.
If there is smoke or an unusual smell coming from the product
◦
If the product is making an unusual noise not heard during normal operation
◦
A piece of metal or a liquid (not part of cleaning and maintenance routines) touches internal
◦
parts of the product
During a thunderstorm
◦
During a power failure
◦
Product models
This guide covers the following product models, normally referring to them by their short names for
brevity.
Full name Short name Part number
HP Designjet T2300 eMFP T2300 CN727A
HP Designjet T2300 PostScript® eMFP T2300 PS CN728A & CN728B
HP Start-up Kit
The HP Start-up Kit is the DVD that comes with your product; it contains the product's software and
documentation.
2 Chapter 1 Introduction ENWW
Using this guide
This guide can be downloaded from the HP Knowledge Center (see Knowledge Center on page 207).
Introduction
This chapter provides a brief introduction to the product and its documentation for new users.
Use and maintenance
These chapters help you carry out normal product procedures and include the following topics.
Installing the software on page 15
●
Setting up the product on page 27
●
Personalizing the product on page 42
●
Printer paper handling on page 48
●
Working with two rolls on page 61
●
Printing on page 63
●
Scanning on page 80
●
Copying on page 83
●
Web-connected printing and scanning on page 85
●
Job queue management on page 96
●
Color management on page 104
●
Practical printing examples on page 117
●
Retrieving usage information on page 140
●
Handling ink cartridges and printheads on page 144
●
Maintaining the product on page 155
●
Troubleshooting
These chapters help you solve problems that may occur while printing and include the following topics.
Troubleshooting printer paper issues on page 172
●
Troubleshooting ink cartridge and printhead issues on page 185
●
Troubleshooting other printer issues on page 193
●
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Troubleshooting scanner issues on page 195
●
Troubleshooting print-quality and scan-quality issues on page 197
●
Troubleshooting general product issues on page 198
●
Front-panel error messages on page 203
●
Using this guide
3
Accessories, support and specifications
These chapters, Accessories on page 165, HP Customer Care on page 206 and Product
specifications on page 211, contain reference information, including customer care, the product
specifications and part numbers for paper types, ink supplies and accessories.
Glossary
The Glossary on page 215 contains definitions of printing and HP terms used in this documentation.
Index
In addition to the table of contents, there is an alphabetical index to help you to find topics quickly.
Warnings and Cautions
The following symbols are used in this manual to ensure the proper use of the product and to prevent
the product from being damaged. Follow the instructions marked with these symbols.
WARNING! Failure to follow the guidelines marked with this symbol could result in serious personal
injury or death.
CAUTION: Failure to follow the guidelines marked with this symbol could result in minor personal
injury or damage to the product.
4 Chapter 1 Introduction ENWW
Main features
Your product is a color inkjet printer designed for printing high-quality images on paper up to 1118
mm (44 in) wide, with an integrated color scanner capable of scanning images up to 914 mm (36 in)
wide and 2378 mm (93.62 in) long. Some major features of the product are shown below:
Print resolution of up to 2400 × 1200 optimized dpi, from a 1200 × 1200 dpi input, using the
●
Best print-quality option, the Maximum Detail option and photo paper
Scan resolution of up to 600 dpi, in RGB color with 24 bits per pixel, or grayscale with 8 bits per
●
pixel, or black and white with 1 bit per pixel
The product can be controlled from its front panel or from a remote computer using the Embedded
●
Web Server or the HP Utility
Touch-sensitive front panel in color, with an intuitive graphical user interface
●
Job previews in the front panel and on remote computers
●
Includes Web-connected features such as automatic firmware upgrades, HP Designjet ePrint &
●
Share, and HP ePrint
Driverless printing: files in common graphical formats can be printed directly without needing a
●
printer driver
Walk-up printing: insert a USB flash drive or connect a laptop computer containing your files
●
Walk-up scanning: scan to a USB flash drive, a network folder, or an email address
●
Paper flexibility and automatic easy load, see
●
The printer handles cut-sheet and roll paper; the scanner handles cut-sheet paper
●
Six-ink system
●
Accurate and consistent color reproduction with automatic color calibration
●
Color emulations, see
●
Economode for printing economically
●
Two rolls loaded at once provide fast and easy switching between different rolls, or long runs of
●
unattended printing
Job management, see
●
High productivity features such as job previewing and nesting
●
Ink and paper usage information available
●
Printer and scanner calibration if required
●
Printer emulation on page 108
Job queue management on page 96
Printer paper handling on page 48
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Access to the online HP Knowledge Center (see
●
Knowledge Center on page 207)
Main features
5
Main components
The following front and rear views of the product illustrate the main components.
Front view
1. Blue lever
2. Ink cartridge
3. Scanner
4. Printhead
5. Printhead carriage
6. Front panel
7. Paper alignment lines
8. Front scanner deflectors
9. Output tray
10. Basket
11. Ink cartridge slots
6 Chapter 1 Introduction ENWW
Rear view
1. Scanner
2. Roll cover
3. Communication ports
4. Power switch
5. Power socket
6. Foot extension
7. Spindle
8. Spindle stop
9. Paper roll
10. Quick Reference Guide holder
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Main components
7
Communication ports
1. Hi-Speed USB device port, to connect a computer
2. Gigabit Ethernet port, to connect to a network
3. Diagnostic LEDs, to be used by service engineers
4. Hi-Speed USB host port, intended for connecting an accessory
There is another Hi-Speed USB host port on the other side of the printer, beside the front panel,
intended for connecting a USB flash drive.
8 Chapter 1 Introduction ENWW
The front panel
The front panel is located on the front right of the product. It gives you complete control of your
product: from the front panel, you can copy, scan or print, view information about the product, change
product settings, perform calibrations and tests, and so on. The front panel also displays alerts (warning
and error messages) when needed.
1. A Hi-Speed USB host port, intended for connecting a USB flash drive. This can provide files to be
printed, or receive scanned files from the scanner. When a USB flash drive is inserted, a USB icon
is displayed on the front panel's home screen.
2. The front panel itself: a touch-sensitive screen with a graphical user interface.
3. The Power key, with which you can turn the product on or off. The key is illuminated when the
product is on. It flashes when the product is in transition between on and off.
The front panel has a large central area to display dynamic information and icons. On the left and right
sides you can see up to five fixed icons at different times. Normally they are not all displayed at the
same time.
Left and right fixed icons
●
Press
●
Press
to return to the home screen.
to go to the previous item.
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●
Press
to go to the next item.
The front panel
9
●
Press
current screen.
to go back to the previous screen. This does not discard any changes made in the
●
Press
Home screen dynamic icons
The following items are displayed only on the home screen.
●
Press
such as loading paper or replacing ink supplies. A smaller warning icon appears if there are
actions that need to be performed.
To the right of the above button is a message showing the product status or the most important
●
current alert. Press this message to see a list of all current alerts.
Press
●
displayed.
●
Press
●
Press
in a USB flash drive. See
●
Press
to cancel the current process.
to view information about product status, change product settings, or initiate actions
to eject the paper from the scanner. If there is no paper in the scanner, this button is not
to print a file. See Printing on page 63.
to scan a sheet of paper and store the image in a file, either in a network folder or
to copy a sheet of paper (scan and print). See Copying on page 83.
Scanning on page 80.
●
Press
more USB flash drives are inserted.
●
Press
there are jobs on hold. See
●
Press
If the product is left idle for some time, it goes into sleep mode and switches off the front-panel display.
To change the time that elapses before sleep mode, press
panel options > Sleep mode wait time. You can choose various times between 30 and 240
seconds.
The product wakes from sleep mode and switches on the front-panel display whenever there is some
external interaction with it.
Information about specific uses of the front panel can be found throughout this guide.
to view information about the USB flash drive(s). This icon appears only when one or
to view and manage the print and scan job queues. A smaller warning icon appears if
to access available applications. See http://www.hp.com/go/designjeteprinters.
Printer software
The following software is provided with your product:
Job queue management on page 96.
, then , then Setup > Front
The HP-GL/2 and HP RTL driver for Windows
●
The PCL3GUI raster driver for Mac OS (T2300)
●
The PostScript drivers for Windows and Mac OS (T2300 PS)
●
10 Chapter 1 Introduction ENWW
HP Designjet Preview
●
The Embedded Web Server and (alternatively) the HP Utility allow you to:
●
Manage the product from a remote computer
◦
View the status of the ink cartridges, the printheads and the paper
◦
Access the HP Knowledge Center, see
◦
Update the product's firmware, see
◦
Perform calibrations and troubleshooting
◦
Manage the job queue, see
◦
View job accounting information, see
◦
Change various product settings
◦
Access the Embedded Web Server on page 43 and Access the HP Utility on page 43.
See
NOTE: New versions of all software can be expected to appear from time to time. In some cases,
when you receive your product there may already be later versions available on HP's website of some
of the software provided with it.
Web Services
Your product can be connected to the Internet and the Web, providing various benefits:
Automatic firmware updates (see
●
Print on HP ePrinters from almost anywhere
●
Knowledge Center on page 207
Update the firmware on page 162
Job queue management on page 96
Retrieving usage information on page 140
Update the firmware on page 162)
Print on HP ePrinters from almost any device, including smartphones and tablet computers
●
Scan directly to an email address
●
To take advantage of these benefits, your product must be connected to the Internet.
For the latest information, see
http://www.hp.com/go/designjeteprinters.
HP Designjet ePrint & Share
With HP Designjet ePrint & Share you can print from a conference room, job site, or even home. This
free Web service makes it easy to access and print large-format documents using your tablet,
smartphone, laptop, or product's touchscreen.
Print from virtually anywhere
Use your tablet, smartphone, laptop, or product's touchscreen to print where and when you need.
Plot to print seamlessly from AutoCAD® WS.
●
Send files to print by email to your HP Designjet ePrinter.
●
Scan to anywhere
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Use your product's touchscreen to scan directly to any email address.
Web Services
11
Save your files online in the cloud
Every time you print or scan using HP Designjet ePrint & Share, a copy of your file is saved in your HP
Designjet ePrint & Share account, so finding files for reprints becomes a breeze.
Access files saved to the cloud using your online print history.
●
Keep your projects safeguarded with trusted HP security features.
●
Collaborate with ease
Whether your files are stored in your HP Designjet ePrint & Share account or an FTP site, HP Designjet
ePrint & Share makes it easy to view, share, and print files.
Share files using an automatically generated hyperlink.
●
Access all your FTP sites in one place.
●
Turn the product on and off
TIP: The product can be left powered on with minimal use of electricity. Leaving it on improves
response time and overall system reliability. When the product has not been used for a certain period
of time (the default time is determined by Energy Star), it saves electricity by going into sleep mode.
However, any interaction with the front panel, or starting a new job, returns it to active mode, and it
can resume working immediately. To change the sleep mode time, see
on page 44.
Change the sleep mode setting
NOTE: In sleep mode, the printer performs maintenance service to the printheads from time to time.
This avoids long preparation times after long idle periods. Therefore, it is strongly recommended to
leave the product powered on or in sleep mode to avoid wasting ink and time.
The product has three levels of power consumption.
Plugged in: the power cord is plugged into the back of the product
●
Switched on: the switch at the back of the product is in the on position
●
Powered on: the Power key on the front panel is illuminated
●
If you wish to turn the product on or off or reset the product, the normal and recommended method is to
use the Power key on the front panel.
However, if you plan to store the product indefinitely or the Power key does not seem to work, you are
recommended to power it off using the Power key, and then also switch off the power switch at the
rear.
12 Chapter 1 Introduction ENWW
To turn it back on, use the power switch at the rear.
When the product is powered back on, it takes about three minutes to initialize and check and prepare
the printheads. Preparing the printheads takes about one minute and 15 seconds. However, if the
product has been off for six weeks or more, preparing the printheads could take up to 45 minutes.
Internal prints
The internal prints give various kinds of information about your product. They can be requested from
the front panel.
Before requesting any internal print, check that the printer and the paper are ready for printing.
The loaded paper should be at least A3 landscape—420 mm (16.53in) wide—otherwise the print
●
may be clipped.
The front panel should be displaying the Ready message.
●
To print any internal print, press
then select the internal print you want. The following internal prints are available.
Demo prints
●
Print drawing demo
◦
Print rendering demo
◦
Print GIS map
◦
User information prints
●
Print configuration (all the current product settings)
◦
Print usage report: statistics on the usage of the printer and the scanner (the accuracy of these
◦
estimates is not guaranteed)
Print PS font list: prints a list of the available PostScript fonts (T2300 PS only)
◦
Print scanner image quality plot
◦
Service information prints (mainly used by service engineers)
●
Print usage information
◦
, then , then scroll down to Internal prints and press it,
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Print event logs
◦
Internal prints
13
Print calibrations status
◦
Print connectivity config. (may be useful for network administrators)
◦
Print all pages
◦
14 Chapter 1 Introduction ENWW
2 Installing the software
Choose which connection method to use
●
Connect the product to your network
●
Connect a computer to the product by network (Windows)
●
Connect a computer to the product by USB cable (Windows)
●
Uninstall the printer software (Windows)
●
Connect a computer to the product by network (Mac OS)
●
Connect a computer to the product by USB cable (Mac OS)
●
Uninstall the printer software (Mac OS)
●
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Choose which connection method to use
The following methods can be used to connect your product.
Connection type Speed Cable length Other factors
Gigabit Ethernet Very fast; varies
according to network
traffic
Jetdirect print server
(optional accessory)
Hi-Speed USB Very fast Short: 5 m (16 ft) A certified Hi-Speed USB cable is necessary
Moderate; varies
according to network
traffic
Long: 100 m (328 ft) Requires extra equipment (switches)
Long: 100 m (328 ft) Requires extra equipment (switches)
Provides additional features
See
more details
for reliable communication.
NOTE: The speed of any network connection depends on all components used in the network, which
can include network interface cards, routers, switches and cables. If any one of these components
cannot operate at high speed, you will have a low-speed connection. The speed of your network
connection can also be affected by the total amount of traffic from other devices on the network.
Connect the product to your network
The product is able to configure itself automatically for most networks, in a similar way to any computer
in the same network. The first time you connect it to a network, this process may take a few minutes.
http://www.hp.com/go/jetdirect for
Once the product has a working network configuration, you can check its network address from the
front panel: press
, then .
Network configuration
For more details about the current network configuration, go to the front panel and press , then
, then Setup > Connectivity > Gigabit Ethernet > Modify configuration; or, for Jetdirect,
Setup > Connectivity > Jetdirect EIO > Modify configuration. From here it is possible, though
not normally necessary, to change the settings manually; this can also be done remotely using the
Embedded Web Server or the HP Utility.
TIP: You may find it helpful to print out the full product network configuration on paper. This can be
done from the front panel: press
prints >Print connectivity config. If you do not print out the full network configuration, consider
making a note of the product's IP address and network name.
If you accidentally misconfigure the product’s network settings, you can restore the network settings to
their factory values from the front panel: press
Gigabit Ethernet > Restore factory settings; or, for Jetdirect, Setup > Connectivity >
Jetdirect EIO > Restore factory settings. Then you must restart the product. This automatically
provides a working network configuration for most networks. The product’s other settings remain
unchanged.
, then , then Internal prints > Service information
, then , then Setup > Connectivity >
16 Chapter 2 Installing the software ENWW
Using IPv6
Your product supports almost all network connectivity features using IPv6, just as it does using IPv4. To
make full use of IPv6, you may need to connect your product to an IPv6 network in which there are IPv6
routers and servers.
In most IPv6 networks, the product will configure itself automatically as follows, and no user
configuration is necessary:
1. The product assigns itself a link-local IPv6 address (which starts with “fe80::”).
2. The product assigns itself stateless IPv6 addresses as indicated to it by any IPv6 routers on the
network.
3. If no stateless IPv6 addresses can be assigned, the product will try to obtain IPv6 addresses using
DHCPv6. It will also do so if the routers instruct it to do so.
The stateless and DHCPv6 IPv6 addresses can be used to access the product, and in most IPv6
networks this will be appropriate.
The link-local IPv6 address works only in the local subnet. Although it is possible to access the product
using this address, it is not recommended.
It is possible to assign a manual IPv6 address to the product, using the front panel or the Embedded
Web Server. It is also possible to disable IPv6 completely in the product. However, it is not possible to
disable IPv4 in the product, and therefore it is not possible to configure the product as IPv6-only.
NOTE: In typical IPv6 use, your product will have multiple IPv6 addresses, although it has only one
IPv4 address.
TIP: You will generally find it easier to use IPv4 unless you have a specific need to use IPv6.
Microsoft Windows Vista, Microsoft Windows Server 2008, and the new HP Printing and Imaging
devices will have IPv6 enabled by default. For further information on IPv6, see
http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00840100/c00840100.pdf. This
document discusses how name resolution plays a fundamental role in Dual-Stack transition methods.
Using the name resolution algorithm in Windows Vista, the document goes through various network
environments and studies how the introduction of routable IPv6 addresses will affect network
applications. It also discusses DHCPv6, SLAAC and the impact to DNS, and makes some
recommendations.
Using IPSec
Your product supports IPSec.
However, successful IPSec configuration requires advanced network expertise, and is beyond the scope
of this document. For IPSec to work, the product’s IPSec configuration must exactly match that of the
other devices in your network. Any discrepancy will prevent communication with your product until the
configuration is corrected or IPSec is disabled. For more information on IPsec configuration, download
the file IPsec_Admin_Guide.pdf from
http://www.hp.com/go/T2300/manuals.
ENWW
Connect the product to your network
17
Connect a computer to the product by network (Windows)
Before you begin, check your equipment:
The product should be set up and on.
●
The Ethernet switch or router should be on and functioning correctly.
●
All computers on the network should be on and connected to the network.
●
The product should be connected to the network (see
●
on page 16).
Now you can proceed to install the printer software and connect to your product:
1. Make a note of the product's IP address from the front panel (see
Server on page 43).
2. Insert the HP Start-up Kit DVD into your computer. If the DVD does not start automatically, run the
setup.exe program in the root folder of the DVD.
3. Press the Software Installation button.
4. Press the Express Network Install button, and choose your product from the list of networked
printers that appears, identifying it by its IP address if necessary. The printer drivers and other HP
software, such as the HP Utility, HP Designjet Preview, and connections to HP Designjet ePrint &
Share are installed.
HP Designjet ePrint & Share allows you to create a copy of your document any time you print,
securely in the cloud, in your private online print history. This means that you can reprint your
documents from anywhere. To use HP Designjet ePrint & Share, you must create a passwordprotected account to protect your documents.
If your computer fails to find any printers on the network, the Printer Not Found window is
displayed, which helps you to try to find your product. If you have a firewall in operation; you may
have to disable it temporarily in order to find the product. You also have the options of searching for
the product by its hostname, IP address or MAC address.
Connect the product to your network
Access the Embedded Web
In some cases, when the product is not in the same sub-net as the computer, specifying the product's IP
address may be the only successful option.
Connect a computer to the product by USB cable (Windows)
You can connect your product directly to a computer without going through a network, by using the
product's built-in Hi-Speed USB device port.
TIP: A USB connection may be faster than a network connection, but the cable is limited in length
and it is more difficult to share the product.
NOTE: The use of non-certified USB cables can lead to connectivity problems. Only cables certified
by the USB Implementor's Forum (
18 Chapter 2 Installing the software ENWW
http://www.usb.org/) should be used with this product.
The following instructions apply if you intend to print from software applications using a printer driver.
If you intend to print only with the Embedded Web Server, you do not need to install the printer
software on your computer; see
1. Do not connect the computer to the product yet. You must first install the printer software
on the computer, as follows.
2. Insert the HP Start-up Kit DVD into your DVD drive. If the DVD does not start automatically, run the
setup.exe program in the root folder of the DVD.
3. Press the Software Installation button.
4. Press the Custom Install button.
5. In some cases, you may see a message warning you that the installer would need to communicate
through the firewall in order to search the network for printers. As you have no need to do this,
you can check the box Continue installation without searching the network.
6. If you see a list of networked printers, select Help me find my printer (including network,
USB or parallel connected printers).
7. Select USB Cable.
NOTE: You can connect your product and complete the installation later if you prefer. To do so,
check the box marked I want to connect my printer after completing the setup
wizard.
Printing on page 63.
8. When prompted to do so, connect your computer to the product with a certified USB cable. Ensure
that the product is turned on.
9. The printer drivers and the HP Utility are installed.
TIP: If you would like to share the product with other people connected to your network, press the
Printer Properties button in the Ready to Install window, set Printer Name to the name under
which the product will be shared, then set Shared to Yes.
Printer sharing considerations
The HP Utility must be installed on a computer before it can be used from that computer.
●
Any other users sharing your directly connected product will be able to send print jobs, but will not
●
be able to receive information from the product—which affects alerts, status reports, paper
management, administration and troubleshooting.
Any other users sharing your directly connected product will be unable to use the printer's own
●
print preview facility, although the application's print preview will still be available. See
print on page 71.
TIP: The best way to share the product over a network is to connect the product not to any computer,
but to the network. See
Connect a computer to the product by network (Windows) on page 18.
Preview a
ENWW
Connect a computer to the product by USB cable (Windows)
19
Uninstall the printer software (Windows)
1. Insert the HP Start-up Kit DVD into your DVD drive. If the DVD does not start automatically, run the
setup.exe program in the root folder of the DVD.
2. Press the Software Installation button.
3. Press the Modify Installation button, and follow the instructions on your screen to uninstall the
printer software.
Connect a computer to the product by network (Mac OS)
You can connect your product to a network under Mac OS X by using the following methods:
Bonjour
●
TCP/IP
●
NOTE: The product does not support AppleTalk.
Before you begin, check your equipment:
The product should be set up and on.
●
The Ethernet switch or router should be on and functioning correctly.
●
All computers on the network should be on and connected to the network.
●
The product should be connected to the network (see
●
on page 16).
Now you can proceed to install the printer software and connect to your product.
Bonjour connection
1.
Go to the front panel and press
your product.
2. Insert the HP Start-up Kit DVD into your DVD drive.
Connect the product to your network
, then , then . Note the mDNS service name of
20 Chapter 2 Installing the software ENWW
3. Open the DVD icon on your desktop.
4. Open the Mac OS X HP Designjet Installer.
5. Follow the instructions on your screen.
6. The printer software is installed, including the printer driver and other HP software, such as the HP
Utility, HP Designjet Preview, and connections to HP Designjet ePrint & Share.
HP Designjet ePrint & Share allows you to create a copy of your document any time you print,
securely in the cloud, in your private online print history. This means that you can reprint your
documents from anywhere. To use HP Designjet ePrint & Share, you must create a passwordprotected account to protect your documents.
7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set up
a connection to your product. Follow the instructions on your screen.
8. When you reach the Select Printer screen, look for your product's mDNS service name (which you
noted in step 1) in the Printer Name column.
ENWW
Connect a computer to the product by network (Mac OS)
21
If you find the right name, scroll sideways if necessary to see the Connection Type column,
●
and check that it shows Bonjour. Then highlight that line. Otherwise, continue searching
further down the list.
If you cannot find your product's name with a Bonjour connection type, check the box My
●
printer is not in the list.
Click Continue.
9. Continue following the instructions on the screen. When you reach the Printer Queue Created
screen, click Quit to exit, or Create New Queue if you want to connect another printer to the
network.
10. When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the
DVD.
TCP/IP connection
1. Go to the front panel and make a note of the product's URL (see Access the Embedded Web
Server on page 43).
2. Insert the HP Start-up Kit DVD into your DVD drive.
3. Open the DVD icon on your desktop.
22 Chapter 2 Installing the software ENWW
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