HP 15 Maintenance and Service Guide

5 (3)

HP 15 Notebook PC

Maintenance and Service Guide

© Copyright 2015 HP Development Company,

L.P.

AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel, Celeron, Centrino, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Second Edition: August 2015

First Edition: November 2014

Document Part Number: 793965-002

Product notice

This guide describes features that are common to most models. Some features may not be available on your computer.

Not all features are available in all editions of Windows. This computer may require upgraded and/or separately purchased hardware, drivers, and/or software to take full advantage of Windows functionality. See http://www.microsoft.com for details.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a refund subject to the refund policy of your place of purchase.

For any further information or to request a full refund of the computer, please contact your local point of sale (the seller).

Important Notice about Customer Self-Repair Parts

CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for Authorized Service Provider only parts," can damage the computer or void your warranty.

iii

iv Important Notice about Customer Self-Repair Parts

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block air ow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits de ned by the International Standard for Safety of Information Technology Equipment (IEC 60950).

v

vi Safety warning notice

Table of contents

1 Product description .......................................................................................................................................

1

2 External component identi c tion ..................................................................................................................

4

Right side ...............................................................................................................................................................

4

Left side .................................................................................................................................................................

5

Display ....................................................................................................................................................................

6

Top ..........................................................................................................................................................................

8

TouchPad .............................................................................................................................................

8

Lights ...................................................................................................................................................

8

Buttons and speakers .......................................................................................................................

10

Keys ...................................................................................................................................................

11

Bottom .................................................................................................................................................................

12

Locating system information ..............................................................................................................................

14

3 Illustrated parts catalog ..............................................................................................................................

15

Computer major components ..............................................................................................................................

15

Display assembly subcomponents ......................................................................................................................

19

Miscellaneous parts .............................................................................................................................................

20

Mass storage devices ...........................................................................................................................................

21

4 Removal and replacement procedures preliminary requirements ....................................................................

22

Tools required ......................................................................................................................................................

22

Service considerations .........................................................................................................................................

22

Plastic parts .......................................................................................................................................

22

Cables and connectors ......................................................................................................................

23

Drive handling ...................................................................................................................................

23

Grounding guidelines ...........................................................................................................................................

24

Electrostatic discharge damage ........................................................................................................

24

Packaging and transporting guidelines ..........................................................................

25

Workstation guidelines ...................................................................................................

25

Equipment guidelines .....................................................................................................

26

5 Removal and replacement procedures for Customer Self-Repair parts .............................................................

27

Component replacement procedures ..................................................................................................................

27

Battery ...............................................................................................................................................

28

Service door .......................................................................................................................................

29

vii

Memory module ................................................................................................................................

30

WLAN module ....................................................................................................................................

31

Optical drive .......................................................................................................................................

33

6 Removal and replacement procedures for Authorized Service Provider parts ...................................................

35

Component replacement procedures ..................................................................................................................

35

Display panel .....................................................................................................................................

36

Keyboard ...........................................................................................................................................

38

Top cover ...........................................................................................................................................

40

Hard drive ..........................................................................................................................................

44

Power button board ..........................................................................................................................

47

TouchPad button board .....................................................................................................................

49

Optical drive connector cable ............................................................................................................

51

System board ....................................................................................................................................

52

RTC battery ........................................................................................................................................

57

Fan .....................................................................................................................................................

59

Heat sink assembly ...........................................................................................................................

61

Power connector cable ......................................................................................................................

63

Speakers ............................................................................................................................................

64

Display assembly ...............................................................................................................................

65

7 Using Setup Utility (BIOS) in Windows 8.1 ......................................................................................................

73

Starting Setup Utility (BIOS) ................................................................................................................................

73

Updating the BIOS ................................................................................................................................................

73

Determining the BIOS version ...........................................................................................................

73

Downloading a BIOS update ..............................................................................................................

73

8 Using Setup Utility (BIOS) in Windows 10 .......................................................................................................

75

Starting Setup Utility (BIOS) ................................................................................................................................

75

Updating Setup Utility (BIOS) ..............................................................................................................................

75

Determining the BIOS version ...........................................................................................................

75

Downloading a BIOS update ..............................................................................................................

76

Synchronizing a tablet and keyboard (select products only) ..............................................................................

77

9 Backing up, restoring, and recovering in Windows 8.1 ....................................................................................

78

Creating recovery media and backups ................................................................................................................

78

Creating HP Recovery media (select models only) ...........................................................................

78

Using Windows tools ...........................................................................................................................................

79

Restore and recovery ...........................................................................................................................................

79

Recovering using HP Recovery Manager ...........................................................................................

80

viii

What you need to know before you get started .............................................................

80

Using the HP Recovery partition (select models only) ...................................................

81

Using HP Recovery media to recover ..............................................................................

81

Changing the computer boot order ................................................................................

81

Removing the HP Recovery partition (select models only) ............................................

82

10 Backing up, restoring, and recovering in Windows 10 ....................................................................................

83

Creating recovery media and backups ................................................................................................................

83

Creating HP Recovery media (select products only) .........................................................................

83

Using Windows tools ...........................................................................................................................................

84

Restore and recovery ...........................................................................................................................................

85

Recovering using HP Recovery Manager ...........................................................................................

85

What you need to know before you get started .............................................................

85

Using the HP Recovery partition (select products only) .................................................

86

Using HP Recovery media to recover ..............................................................................

86

Changing the computer boot order ................................................................................

87

Removing the HP Recovery partition (select products only) .........................................

87

11 Using HP PC Hardware Diagnostics (UEFI) .....................................................................................................

88

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ....................................................................

89

12 peci c tions ............................................................................................................................................

90

Computer speci cations ......................................................................................................................................

90

15.6-inch display speci cations ..........................................................................................................................

90

Hard drive speci cations .....................................................................................................................................

91

13 Power cord set requirements ......................................................................................................................

92

Requirements for all countries ............................................................................................................................

92

Requirements for speci c countries and regions ................................................................................................

92

14 Recycling ..................................................................................................................................................

94

Index .............................................................................................................................................................

95

ix

x

1Product description

Category

Description

 

 

Product Name

HP 15 Notebook PC

 

 

Processors

Processors are attached to the system board.

 

Intel Core i3-4030U, 1.9 GHz, 1333 MHz/3 MB L2 cache, 15 W

 

Intel Core i3-4010U, 1.7 GHz, 1333 MHz/3 MB L2 cache, 15 W

 

Intel Core i3-4005U, 1.7 GHz, 1333 MHz/3 MB L2 cache, 15 W

 

Intel Pentium N3540, 2.16 GHz, turbo up to 2.66 GHz, 1333 MHz/2 MB L2 cache, 4.5 W

 

Intel Pentium N3530, 2.16 GHz, turbo up to 2.58 GHz, 1333 MHz/2 MB L2 cache, 4.5 W

 

Intel Celeron N2940, 1.83 GHz, turbo up to 2.25 GHz, 1333 MHz/2 MB L2 cache, quad SDP, 4.5 W

 

Intel Celeron N2840, 2.16 GHz, turbo up to 2.25 GHz, 1333 MHz/2 MB L2 cache, 4.5 W

 

Intel Celeron N2830, 1.83 GHz, turbo up to 2.41 GHz, 1333 MHz/2 MB L2 cache, 4.5 W

 

 

Chipset

Intel Bay Trail-M SoC

 

Intel Shark Bay ULT One Chip Solution

 

Intel Braswell SoC

 

 

Graphics

Internal graphics:

 

Intel HD Graphics 4400 (Core i3 processors)

 

Intel HD Graphics (Pentium and Celeron processors)

 

Supports either HD Decode, DX11.1, and HDMI or HD Decode, DX11, and HDMI

 

 

Panel

15.6 in, white light-emitting diode (WLED), high-de nition (HD), BrightView (1366×768) display, 3.6 mm, SVA;

 

typical brightness: 200 nits

 

All display assemblies include wireless local area network (WLAN) antenna cables

 

16:9 Ultra Wide Aspect Ratio

 

Touchscreen, multi-touch enabled

 

 

Memory

Two SODIMM non-customer-accessible/upgradable memory module slots (Core i3 processors)

 

DDR3L-1600 MHz dual channel support (DDR3L-1600 dual channel support)

 

One SODIMM non-customer-accessible/upgradable memory module slot (Pentium, Celeron processors)

 

DDR3L-1333 MHz dual channel support (DDR3L-1600 downgraded to DDR3L-1333)

 

Supports up to 4 GB max system memory (DDR3L-1600 MHz module)

 

Supports the following system RAM con gurations

 

8192 MB (8192 MB×1 or 4096 MB×2)

 

6144 MB (4096 MB×1 + 2048 MB×1)

 

4096 MB (4096 MB×1 or 2048 MB×2)

 

2048 MB (2048 MB×1)

 

 

 

1

Category

Description

 

 

 

Hard drive

Supports 6.35 cm (2.5 in) hard drives in 9.5 mm (.37 in) and 7.0 mm (.28 in) thicknesses (all hard drives use the

 

same bracket)

 

Serial ATA

 

 

Accelerometer/hard drive protection support

 

Supports the following hard drives:

 

750 GB, 5400 rpm, 9.5 mm

 

500 GB, 5400 rpm, 9.5 mm and 7.0 mm

 

320 GB, 5400 rpm, 9.5 mm and 7.0 mm

 

 

Optical drive

9.5 mm tray load, SATA, xed

 

DVD±RW Double-Layer SuperMulti Drive

 

Zero power optical drive

 

Supports M-Disc

 

 

 

Audio and video

HD audio

 

 

Dual speakers

 

VGA camera (

xed, no tilt with activity LED; 640×480 by 24 frames per second)

 

HD camera (

xed, no tilt with activity LED; 1280×720 by 30 frames per second)

 

Single digital microphone

 

 

Ethernet

Integrated 10/100 NIC

 

 

Wireless

Integrated wireless options with single antennas (HMC/PCIe)

 

Support for the following WLAN formats:

 

Qualcomm Atheros AR9485 802.11bgn 1x1 Wi-Fi adapter

 

Realtek RTL8188EE 802.11bgn 1x1 Wi-Fi adapter

 

Realtek RT8723BE 802.11bgn 1x1 Wi-Fi+BT 4.0 Combo Adapter

 

Broadcom BCM43142 802.11bgn 1x1 Wi-Fi + BT 4.0 HMC Combo Adapter

 

Compatible with iracast-certi ed devices

 

Wireless display support (WiFi direct)

 

 

External media

HP Multi-Format Memory Card Reader slot with push-push technology, supporting the following digital card

cards

formats:

 

 

Secure Digital (SD) Memory Card

 

Secure Digital High Capacity (SDHC) Memory Card

 

Secure Digital eXtended Capacity (SDXC) Memory Card

 

 

Ports

AC Smart Pin adapter plug (4.5 mm barrel)

 

Combination audio-out (headphone)/audio-in (microphone)

 

RJ-45 (Ethernet)

 

USB 3.0 (2 ports), USB 2.0 (1 port)

 

HDMI 1.4 output supporting 1920x1200 @ 60 Hz

 

 

Keyboard/

Full-size, textured island-style with black keyboard frame

pointing devices

 

 

 

2Chapter 1 Product description

Category

Description

 

 

 

Multitouch gestures enabled

 

Supports Windows® 8 Modern TrackPad Gestures

 

Support PS/2 interface

 

 

Power

Supports the following AC adapters:

requirements

1 M length power cord

 

 

45 W HP Smart AC adapter (3-wire, 4.5 mm barrel)

 

 

 

Supports the following batteries:

 

4 cell, 41 Whr, 2.8 AH

 

3 cell, 31 Whr, 2.8 AH

 

 

Security

Kensington Security Lock

 

TPM 2.0 (SharkBay and Braswell)

 

 

Operating system

Preinstalled:

 

Windows 10

 

Windows 8.1 with Bing image (64 bit)

 

Windows 8.1

 

 

Serviceability

End user replaceable parts:

 

AC adapter

 

Battery

 

Keyboard (select model replacement only)

 

Memory module

 

Optical drive

 

Hard drive

 

WLAN module

 

 

 

3

2External component identi c tion

Right side

Component

 

Description

 

 

 

 

(1)

Power light

On: The computer is on.

 

 

Blinking: The computer is in the Sleep state, a power-

 

 

 

saving state. The computer shuts o power to the display

 

 

 

and other unneeded components.

 

 

The computer is o or in Hibernation. Hibernation is a

 

 

 

power-saving state that uses the least amount of power.

 

 

 

(2)

Hard drive or eMMC light

Blinking white: The hard drive or eMMC is being accessed.

 

 

 

(3)

Audio-out (headphone) jack/Audio-in

Connects optional powered stereo speakers, headphones,

 

(microphone) jack

earbuds, a headset, or a television audio cable. Also connects

 

 

an optional headset microphone. This jack does not support

 

 

optional microphone-only devices.

 

 

WARNING! To reduce the risk of personal injury, adjust the

 

 

volume before putting on headphones, earbuds, or a headset.

 

 

For additional safety information, refer to the Regulatory,

 

 

Safety and Environmental Notices.

 

 

To access this document:

 

 

Windows 8.1:

 

 

From the Start screen, type support, and then select the HP

 

 

Support Assistant app.

 

 

or –

 

 

From the Windows desktop, click the question mark icon in the

 

 

noti

cation area, at the far right of the taskbar.

Windows 10:

Select Start, select All apps, select HP Help and Support, and then select HP Documentation.

NOTE: When a device is connected to the jack, the computer speakers are disabled.

4 Chapter 2 External component identi cation

Component

 

Description

 

 

 

 

 

NOTE: Be sure that the device cable has a 4-conductor

 

 

connector that supports both audio-out (headphone) and

 

 

audio-in (microphone).

 

 

 

(4)

USB 2.0 port

Connects an optional USB device, such as a keyboard, mouse,

 

 

external drive, printer, scanner or USB hub.

 

 

 

(5)

Optical drive (select models only)

Depending on your computer model, reads an optical disc or

 

 

reads and writes to an optical disc.

NOTE: For disc compatibility information, go to the Help and Support web page. Follow the web page instructions to select your computer model. Select Drivers & Downloads, and then follow the on-screen instructions.

In Windows 10, type help in the taskbar search box, select

Help and Support, and then type disc compatibility in the search box.

Left side

Component

 

Description

 

 

 

(1)

Power connector

Connects an AC adapter.

 

 

 

 

(2)

AC adapter light

On: The AC adapter is connected and the battery is

 

 

 

charged.

 

 

The computer is using battery power.

 

 

 

(3)

Security cable slot

Attaches an optional security cable to the computer.

 

 

NOTE: The security cable is designed to act as a deterrent,

 

 

but it may not prevent the computer from being mishandled or

 

 

stolen.

 

 

 

(4)

RJ-45 (network) jack/status lights

Connects a network cable.

 

 

White: The network is connected.

 

 

Amber: Activity is occurring on the network.

 

 

 

(5)

Vent

Enable air ow to cool internal components.

 

 

NOTE: The computer fan starts up automatically to cool

 

 

internal components and prevent overheating. It is normal for

 

 

the internal fan to cycle on and o during routine operation.

 

 

 

 

Left side

5

Component

 

Description

 

 

 

(6)

HDMI port

Connects an optional video or audio device, such as a high-

 

 

de

nition television, any compatible digital or audio

 

 

component, or a high-speed HDMI device.

 

 

 

(7)

USB 3.0 ports

Connect optional USB devices, such as a keyboard, mouse,

 

 

external drive, printer, scanner or USB hub.

 

 

 

(8)

Memory card reader

Reads optional memory cards that store, manage, share, or

 

 

access information.

 

 

To insert a card:

 

 

Hold the card label-side up, with connectors facing the

 

 

 

slot, insert the card into the slot, and then push in on the

 

 

 

card until it is rmly seated.

 

 

To remove a card:

 

 

Press in on the card until it pops out.

 

 

 

 

Display

Component

Description

 

 

 

(1)

Internal display switch

Turns o the display and initiates Sleep if the display is closed while

 

 

the power is on.

 

 

NOTE: The internal display switch is not visible from the outside of

 

 

the computer.

 

 

 

(2)

Internal microphone

Records sound.

 

 

NOTE: Select models have two microphone holes.

 

 

 

(3)

Webcam light

On: The webcam is in use.

 

 

 

6 Chapter 2 External component identi cation

Component

Description

 

 

 

(4)

Webcam

Records video and captures photographs. Some models allow you to

 

 

video conference and chat online using streaming video.

 

 

To use the webcam in Windows 8.1, from the Start screen, type

 

 

camera, and then select Camera from the list of applications.

 

 

To use the webcam in Windows 10, type camera in the taskbar

 

 

search box, and then select Camera.

 

 

 

(5)

WLAN antennas*

Send and receive wireless signals to communicate with wireless local

 

 

area networks (WLANs).

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.

To access this document in Windows 8.1:

From the Start screen, type support, and then select the HP Support Assistant app.

or –

From the Windows desktop, click the question mark icon in the noti cation area, at the far right of the taskbar.

To access this document in Windows 10:

Select Start, select All apps, select HP Help and Support, and then select HP Documentation.

Display 7

Top

TouchPad

Component

 

Description

 

 

 

(1)

TouchPad zone

Reads your nger gestures to move the pointer or activate items

 

 

on the screen.

 

 

NOTE: The TouchPad also supports edge-swipe gestures.

 

 

 

(2)

Left TouchPad button

Functions like the left button on an external mouse.

 

 

 

(3)

Right TouchPad button

Functions like the right button on an external mouse.

 

 

 

Lights

8 Chapter 2 External component identi cation

Component

 

Description

 

 

 

(1)

Caps lock light

On: Caps lock is on, which switches the keys to all capital letters.

 

 

 

 

(2)

Mute light

Amber: Computer sound is o .

 

 

Computer sound is on.

 

 

 

(3)

Wireless light

On: An integrated wireless device, such as a wireless local area

 

 

network (WLAN) device and/or a Bluetooth device, is on.

NOTE: On some models, the wireless light is amber when all wireless devices are o .

Top 9

Buttons and speakers

Component

 

Description

 

 

 

 

(1)

Power button

When the computer is o , press the button to turn on the

 

 

 

computer.

 

 

When the computer is on, press the button brie y to initiate

 

 

 

Sleep.

 

 

When the computer is in the Sleep state, press the button

 

 

 

brie y to exit Sleep.

 

 

When the computer is in Hibernation, press the button

 

 

 

brie y to exit Hibernation.

 

 

CAUTION: Pressing and holding down the power button will

 

 

result in the loss of unsaved information.

 

 

If the computer has stopped responding and Windows shutdown

 

 

procedures are ine ective, press and hold the power button

 

 

down for at least 5 seconds to turn o the computer.

 

 

To learn more about your power settings, see your power

 

 

options.

 

 

Windows 8.1::

 

 

From the Start screen, type power, select Power and sleep

 

 

 

settings, and then select Power and sleep from the list of

 

 

 

applications.

 

 

 

or –

 

 

 

From the Windows desktop, right-click the Start button,

 

 

 

and then select Power Options.

 

 

Windows 10:

 

 

Type power in the taskbar search box, and then select

 

 

 

Power and sleep settings.

or –

10 Chapter 2 External component identi cation

Component

Description

Right-click the Start button, and then select Power

Options.

(2)

Speakers

Produce sound.

 

 

 

Keys

Component

 

Description

 

 

 

(1)

esc key

Displays system information when pressed in combination with

 

 

the fn key.

 

 

 

(2)

fn key

Executes frequently used system functions when pressed in

 

 

combination with the esc key or, on select models, the spacebar.

 

 

 

(3)

Windows key

Windows 8.1: Returns you to the Start screen from an open app

 

 

or the Windows desktop.

 

 

NOTE: Pressing the Windows key again will return you to the

 

 

previous screen.

 

 

Windows 10: Opens the Start menu.

 

 

NOTE: Pressing the Windows key again will close the Start

 

 

menu.

 

 

 

(4)

Action keys

Execute frequently used system functions.

 

 

 

(5)

num lock key

Turns the integrated numeric keypad on and o .

 

 

NOTE: The keypad function that is active when the computer

 

 

is turned o is reinstated when the computer is turned back on.

 

 

 

(6)

Integrated numeric keypad

When num lock has been enabled, it can be used like an external

 

 

numeric keypad.

 

 

 

Top 11

Bottom

Component

 

Description

 

 

 

(1)

Battery lock

Locks and unlocks the battery in the battery bay.

(2)

Battery bay

Holds the battery.

 

 

 

(3)

Battery release latch

Releases the battery.

 

 

 

(4)

Vents (6)

Enable air ow to cool internal components.

 

 

NOTE: The computer fan starts up automatically to cool

 

 

internal components and prevent overheating. It is normal

 

 

for the internal fan to cycle on and o during routine

 

 

operation.

 

 

 

(5)

Service door

Provides access to the wireless LAN (WLAN) module slot

 

 

and the memory module slots.

12 Chapter 2 External component identi cation

Component

Description

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support through Help and Support.

In Windows 8.1, from the Start screen, type h, and then select Help and Support.

In Windows 10, type support in the taskbar search box, and then select the HP Support Assistant app.

– or –

Click the question mark icon in the taskbar.

Bottom 13

Locating system information

Important system information is located on the bottom edge of the tablet or on the keyboard base. You may need the information when travelling internationally or when you contact support:

(1): Serial number

(2): Product number

(3): Model number

(4): Warranty period

Using Windows, brie y press the fn+esc key combination to display the System Information screen, which provides the product name and serial number of your computer, as well as information about the memory, processor, BIOS, and keyboard.

14 Chapter 2 External component identi cation

3Illustrated parts catalog

Computer major components

NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions.

NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer. See Locating system information on page 14 for details.

Computer major components 15

HP 15 Maintenance and Service Guide

Item

Component

Spare part number

 

 

 

(1)

Display assembly: For display assembly subcomponent level spare part information, see

not spared

 

Display assembly subcomponents on page 19.

 

 

 

 

 

Display assembly, touch screen

783120-001

 

 

 

 

Display assembly, touch screen with HD webcam

790204-001

 

 

 

 

Display assembly, touch screen, eDP

828162-001

 

 

 

16 Chapter 3 Illustrated parts catalog

Item

Component

Spare part number

 

 

 

(2)

Keyboard (includes keyboard cable):

 

 

 

 

 

For use in Canada

776778-DB1

 

 

 

 

For use in Latin America

776778-161

 

 

 

 

For use in the United States

776778-001

 

 

 

(3)

Top cover (includes TouchPad board and cable):

 

 

 

 

 

Black

776785-001

 

 

 

 

Red

832758-001

 

 

 

 

Silver

836863-001

 

 

 

(4)

Power button board (includes cable)

776780-001

 

 

 

(5)

TouchPad button board (includes cable)

732078-001

 

 

(6)

Power connector bracket is available with the power connector (spare part number 732067-001)

 

 

(7)

Optical drive connector cable is available with the optical drive (spare part number 779456-001)

 

 

 

(8)

Audio/USB board

732077-001

 

 

 

(9)

Hard drive (does not include hard drive connector cable or hard drive rubber bracket):

 

 

 

 

 

750 GB, 5400 rpm

778190-001

 

 

 

 

500 GB, 5400 rpm

669299-001

 

 

 

 

Hard Drive Hardware Kit (not illustrated, includes hard drive rubber bracket, 2 hard drive

732071-001

 

retention brackets, and hard drive connector cable).

 

(10)System board (includes replacement thermal material): All system boards use the following part numbers: xxxxxx-001: Non-Windows operating systems xxxxxx-501: Windows 8.1 Standard operating system

xxxxxx-601: Windows 8.1 Professional or Windows 10 operating system

Models with a hard drive and optical drive:

System board with Intel Core i3-4030U processor

790202-001, -501

 

 

System board with Intel Core i3-4010U processor

782103-001, -501

 

 

System board with Intel Core i3-4005U processor

782101-001, -501

 

 

System board with Intel Pentium N3540 processor

786901-001, -501

 

 

System board with Intel Pentium N3540 processor (eDP models)

828166-001, -601

 

 

System board with Intel Pentium N3530 processor

782100-001, -501

 

 

System board with Intel Celeron N3150 processor (eDP models)

828169-001, -601

 

 

System board with Intel Celeron N3050 processor (eDP models)

828168-001, -601

 

 

System board with Intel Celeron N2940 processor

804044-001, -501

 

 

System board with Intel Celeron N2940 processor (eDP models)

828165-001, -601

 

 

System board with Intel Celeron N2920 processor

792575-001, -501

 

 

Computer major components 17

Item

Component

Spare part number

 

 

 

 

System board with Intel Celeron N2840 processor

786899-001, -501

 

 

 

 

System board with Intel Celeron N2840 processor (eDP models)

828164-001, -601

 

 

 

 

System board with Intel Celeron N2830 processor

779457-001, -501

 

 

 

 

System board with Intel Celeron N2820 processor

789103-001, -501

 

 

 

 

System board with Intel Celeron N2815 processor

789101-001, -501

 

 

 

 

System board with Intel Celeron N2805 processor

787077-001, -501

 

 

 

 

Models with a hard drive and no optical drive:

 

 

 

 

 

System board with Intel Core i3-4030U processor

790201-001, -501

 

 

 

 

System board with Intel Core i3-4010U processor

782104-001, -501

 

 

 

 

System board with Intel Core i3-4005U processor

782102-001, -501

 

 

 

 

System board with Intel Pentium N3540 processor

786900-001, -501

 

 

 

 

System board with Intel Pentium N3530 processor

782106-001, -501

 

 

 

 

System board with Intel Celeron N2920 processor

792574-001, -501

 

 

 

 

System board with Intel Celeron N2840 processor

786898-001, -501

 

 

 

 

System board with Intel Celeron N2830 processor

782105-001, -501

 

 

 

 

System board with Intel Celeron N2820 processor

789102-001, -501

 

 

 

 

System board with Intel Celeron N2815 processor

789100-001, -501

 

 

 

 

System board with Intel Celeron N2805 processor

787076-001, -501

 

 

 

(11)

Fan

732068-001

 

 

 

(12)

RTC battery

697917-001

 

 

 

(13)

Heat sink assembly (includes replacement thermal material):

 

 

 

 

 

For computers with Intel Core processors

742581-001

 

 

 

 

For computers with Intel Pentium N3540, Celeron N2940, and Celeron N2840 processors

749040-001

 

 

 

 

For computers with Intel Celeron N3150 and N3050 processors

828173-001

 

 

 

(14)

Power connector (includes bracket):

732067-001

 

 

 

(15)

Hard drive connector cable is available in the hardware kit, part number 732071-001

 

 

 

 

(16)

Memory modules (2, PC3L, 12800, 1600-MHz):

 

 

 

 

 

2 GB memory module

691739-001

 

 

 

 

4 GB memory module

691740-001

 

 

 

 

8 GB memory module

693374-001

 

 

 

(17)

WLAN module:

 

 

 

 

 

Ralink RT3290LE 802.11 bgn 1×1 Wi-Fi and Bluetooth 4.0 combo adapter

690020-001

 

 

 

 

Realtek RTL8188EE 802.11bgn Wi-Fi Adapter for use on all computer models

709848-001

 

 

 

 

Broadcom BCM43142 802.11 bgn 1x1 Wi-Fi + BT4.0 HMC Combo Adapterr

753076-001

 

 

 

18 Chapter 3 Illustrated parts catalog

Item

Component

Spare part number

 

 

 

(18)

Speakers (include, speaker cables, and 4 rubber isolators)

732084-001

 

 

 

(19)

Li-ion battery

 

 

 

 

 

4 cell, 41 Wh, 2.8 Ah

752237-001

 

 

 

 

3 cell, 31 Wh, 2.8 Ah

776622-001

 

 

 

(20)

Base enclosure (includes battery release latch mechanism and RJ-45 cover)

 

 

 

 

 

For use in models with an optical drive

776772-001

 

 

 

 

For use in models without an optical drive

777664-001

 

 

 

(21)

DVD±RW Double-Layer SuperMulti Drive (includes cable, bezel, bracket, and screws)

779456-001

 

 

 

(22)

Service door (part of the plastics kit 776781-001)

 

 

 

 

Display assembly subcomponents

Item

Component

Spare part number

 

 

 

(1)

Display bezel (includes 2 rubber screws)

776774-001

 

 

 

(2)

Raw display panel (includes 2 rubber screw covers)

 

 

 

 

Display assembly subcomponents 19

Item

Component

Spare part number

 

 

 

 

HD, BrightView

732080-001

 

 

 

 

HD, BrightView, eDP

828163-001

 

 

 

(3)

Webcam/microphone module (includes adhesive)

776787-001

 

 

 

 

HD webcam/microphone module (includes adhesive)

790203-001

(4)Display panel cable (includes webcamera/microphone module cable and two rubber screws)

 

For use in models without eDP displays

732066-001

 

 

 

 

For use in models with eDP displays

828161-001

 

 

 

(5)

Antenna Kit (includes left and right wireless antenna cables and transceivers and 2 rubber

776770-001

 

screws)

 

 

 

 

(6)

Display Hinge Kit (includes left and right hinges and 2 rubber screws):

732072-001

 

 

 

(7)

Display back enclosure (includes 2 rubber screw covers):

 

 

 

 

 

Black

776771-001

 

 

 

 

Red

832757-001

 

 

 

 

Silver

836862-001

 

 

 

Miscellaneous parts

Component

Spare part number

 

 

45 W HP Smart AC adapter (nPFC, RC, 3-wire, 4.5 mm)

741727-001

 

 

Power cord (3-pin, black, 1.00 m)

 

 

 

For use in Denmark

755530-081

 

 

For use in Europe

755530-021

 

 

For use in the United Kingdom

755530-031

 

 

For use in the United States

755530-001

 

 

 

Screw Kit

 

776782-001

 

 

HDMI to VGA Adapter

701943-001

 

 

 

HP USB

sh drive, 8 GB

786830-001

 

 

 

HP USB

sh drive, 8 GB, black

829843-001

 

 

 

20 Chapter 3 Illustrated parts catalog

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