Gateway XHD3000 User Manual

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XHD3000 30-inch Widescreen LCD Monitor

USERGUIDE

®

Contents

Chapter 1: Checking Out Your Monitor . . . . . . 1

Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Monitor features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Monitor connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Remote control features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Chapter 2: Setting Up Your Monitor. . . . . . . . 11

Connecting the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Connecting video inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Connecting audio inputs and outputs . . . . . . . . . . . . . . . .14 Connecting power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Setting up the optional speaker bar . . . . . . . . . . . . . . . . . .19 Connecting the USB hub . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Connecting a security cable . . . . . . . . . . . . . . . . . . . . . . . . .22 Preparing the remote control . . . . . . . . . . . . . . . . . . . . . . . .22

Positioning the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Ergonomic guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Chapter 3: Using Your Monitor . . . . . . . . . . . . 27

Starting the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Turning on the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Using the EzTouch menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Using the shortcut menu . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Using the main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Adjusting monitor settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Using monitor menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Changing Windows screen settings . . . . . . . . . . . . . . . . . .38 Using the speaker bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Energy declaration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Maintaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

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Contents

Chapter 4: Troubleshooting . . . . . . . . . . . . . . . 43

Troubleshooting guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Troubleshooting symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 No power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 No picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Display colors are wrong . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Picture has shadows or “ghosts” . . . . . . . . . . . . . . . . . . . . 46 Color is not uniform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Image is not sized or centered correctly . . . . . . . . . . . . . 47 Bad picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Gaming support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

The monitor has pixels that are always dark or too bright 49 Speaker bar does not work . . . . . . . . . . . . . . . . . . . . . . . . . 49

HDCP FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Video FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Chapter 5: Using the Universal Remote Control53

Programming the universal remote control . . . . . . . . . . . . . . 54 Resetting the remote control . . . . . . . . . . . . . . . . . . . . . . . 55 Recording with the remote control . . . . . . . . . . . . . . . . . . 55 Detecting low batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Using the IR Blaster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Remote control programming codes . . . . . . . . . . . . . . . . . . . . 57 Default device ID codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Television codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 DVD player codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 VCR codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 PVR codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Video accessory codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Audio amplifier codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Audio receiver codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Audio accessory codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Cable set-top box codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Satellite set-top box codes . . . . . . . . . . . . . . . . . . . . . . . . . 68 Media Center controller codes . . . . . . . . . . . . . . . . . . . . . . 69

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Appendix A: Specifications . . . . . . . . . . . . . . . 71

Monitor specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Video modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Speaker bar specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Remote control specifications . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Appendix B: Safety, Regulatory, and Legal

Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

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Contents

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CHAPTER1

Checking Out Your Monitor

Package contents

Monitor features

Remote control features

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CHAPTER 1: Checking Out Your Monitor

Package contents

Your monitor’s box should contain the following items:

AC power adapter

Monitor (base attached)

Speaker bar

(optional on some models))

Universal remote control

EzTune software CD

Audio patch cable

 

Two AA batteries

USB hub cable

(for remote control)

DVI video cable

VGA video cable

IR blaster cable

User Guide

AC power cord

 

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Monitor features

Front

Menu touch button*

Power touch button*/Power LED

IR remote sensor

* For instructions on using the touch buttons, see “Using the EzTouch menu” on

page 29.

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CHAPTER 1: Checking Out Your Monitor

Back

Cable lock slot

Ports and jacks (underneath)

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Monitor connections

Although this guide covers basic setup, refer to the following illustration for advanced audio and video setup help.

L/R audio in (composite)

 

L/R audio in (component)

L/R audio in (S-Video)

DVI mode audio

L/R audio out

Composite video

S/PDIF coaxial output

Component video

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Monitor

 

 

Speaker bar audio

 

 

 

 

 

 

VGA

DVI

HDMI

 

 

USB-A

power

 

 

 

VGA mode audio

 

 

 

 

 

 

 

 

USB-B (connect to

 

 

 

S/PDIF TOSLINK output

IR blaster

 

 

 

 

 

 

 

(connect to USB

 

 

 

 

 

 

 

 

 

computer)

devices)

Speaker bar power

 

 

S-Video

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Connector

Use

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

S/PDIF coaxial output

Connect to the S/PDIF (digital) coaxial in jacks on a

 

 

 

 

 

 

device to play the audio on that device.

 

 

 

L/R audio out

Connect to the audio in jacks on a standard two-channel

 

 

 

 

 

 

stereo device to play the audio on that device.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

L/R audio in (S-Video)

Connect to the L/R audio out jacks on the S-Video device.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

L/R audio in

Connect to the L/R audio out jacks on the composite

(composite video)

video device.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

L/R audio in

Connect to the L/R audio out jacks on the component

(component video)

video device.

 

 

 

 

 

 

 

 

 

DVI mode audio

Connect to the headphone/speakers jack on your

 

 

 

 

 

 

computer for the DVI display mode’s audio source.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Composite video

Connect to the composite video out jacks on a composite

 

 

 

 

 

 

video source, such as a VCR.

 

 

 

 

 

 

 

 

 

Component video

Connect to the component video out jacks on a

 

 

 

 

 

 

 

 

 

component video source, such as a high-end DVD player.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Monitor power

Connect to the monitor’s AC power adapter.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Speaker bar power

Connect to the optional speaker bar.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

S/PDIF TOSLINK

Connect to the S/PDIF TOSLINK (digital optical) audio in

output

 

 

 

jacks on a device to play the audio on that device.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Connector

Use

 

 

Speaker bar audio

Connect to the optional speaker bar.

 

 

VGA mode audio

Connect to the headphone/speakers jack on your

 

computer for the VGA display mode’s audio source.

IR blaster

Connect to the IR blaster sensor.

 

 

S-Video

Connect to the S-Video out jack on an S-Video video

 

source, such as a DVD player.

VGA

Connect to a VGA jack on a VGA video source, such as

 

your computer.

 

 

DVI

Connect to a DVI jack on a DVI video source, such as your

 

computer.

HDMI

Connect to an HDMI jack on an HDMI video source, such

 

as a set-top box.

 

 

USB-B

Connect to a standard USB port (USB-A) on your

 

computer. This lets your monitor act as a USB hub.

USB-A

Connect to USB devices, such as cameras, printers, and

 

flash drives.

 

 

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Remote control features

Select cable/satellite remote mode

Select DVD remote mode

Back menu

Programming guide/DVD menu

Channel recall

Volume

Power

Open Windows

Media Center

Select LCD remote mode

Playback controls

Display on-screen information

Menu controls

Clear/exit/ cancel (depends on mode)

Channel/skip chapter (depends on mode)

Mute

Numeric keypad

Input (video

 

 

 

Menu

source select)

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CHAPTER 1: Checking Out Your Monitor

Important

Your remote control works for your monitor, but you must program it to work for your other devices (such as cable or satellite set-top boxes and DVD players). For more information, see “Programming the universal remote control” on page 54.

Button

Function

 

 

Select cable/satellite

For universal remote control functions, press to control

remote mode

your cable or satellite set-top box.

Select DVD remote

For universal remote control functions, press to control

mode

your DVD player.

 

 

Back menu

Press to go back one menu level (while in an on-screen

 

menu).

Programming

Press to open your cable or satellite provider’s

guide/DVD menu

programming guide (while in cable or satellite mode)

 

or to open the DVD menu (while in DVD mode).

 

 

Channel recall

Press to return to the previous channel that was

 

viewed.

Volume

Press to adjust the volume.

 

 

Input (video source

Press LCD, then press Input to select the video source.

select)

You can select DVI, HDMI, VGA, Composite,

 

Component, or S-Video.

Power

Press to turn the monitor on and off. If using a display

 

mode other than LCD, press to turn off the selected

 

component.

 

 

Open Windows Media

While in LCD mode, press to open Windows Media

Center

Center. (Your computer must have a Windows Media

 

Center IR receiver installed. IR receivers must be

 

purchased separately.)

Select LCD remote

After using universal remote control functions (such as

mode

for a set-top box or DVD player), press this button to

 

control your LCD monitor.

 

 

Playback controls

Press to operate the playback functions of the selected

 

device.

Display on-screen

Press to display the current resolution and video input

information

mode.

 

 

Menu controls

Press to navigate through on-screen menus.

 

 

Clear/exit/cancel

Press to clear a character, exit a menu, or cancel a

 

command. (Function depends on the current mode.)

 

 

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Button

Function

 

 

Channel/skip

Press to change the channel or skip chapters. (Function

chapter/tune (depends

depends on the current mode.)

on mode)

 

Mute

Press to mute the sound, and press again to restore

 

sound.

 

 

Numeric keypad

Press to directly enter channel numbers, chapter

 

numbers, or values in menu settings.

Menu

Press to open the LCD panel’s on-screen menu.

 

Important: You may notice a delay when the Menu

 

button is first pressed. The first time the Menu button

 

is pressed, the on-screen menu changes from 2’ mode

 

(smaller sized menu that is controlled from the touch

 

pad) to 10’ mode (larger sized menu that is controlled

 

from the remote control). If you press a button on the

 

front panel after pressing the Menu button on the

 

remote, you will experience another delay while the

 

on-screen menu changes from 10’ mode to 2’ mode.

 

 

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CHAPTER2

Setting Up Your Monitor

Connecting the monitor

Setting up the optional speaker bar

Positioning the monitor

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CHAPTER 2: Setting Up Your Monitor

Connecting the monitor

Connecting video inputs

Important

To use the monitor’s full (highest) resolution (2560 × 1600), you must use the included dual-link DVI cable to connect the monitor to a dual-link capable video card on your computer.

A single-link DVI cable or video card limits resolution to 1920 × 1200.

VGA and HDMI connections are also limited to a maximum 1920 × 1200 resolution.

Tip

Because of your monitor’s built-in video processing features, we recommend that if you use a DVD player that is not high-definition, you should disable your player’s built-in up conversion and output video at 480i when possible.

To connect your computer and other video sources to your monitor:

1Position your computer and the monitor so you can reach the back of each.

2Make sure that your computer is turned off, then connect the DVI video cable to the DVI video port (white) on your computer.

-OR-

If your computer has only an analog VGA (blue) port, connect the VGA video cable to the port.

Important

You should not connect to both the DVI and VGA ports on the same computer at the same time. However, you may connect up to three computers to the display at the same time using the DVI, VGA, and HDMI ports and switch between the inputs using the EzTouch controls or remote control.

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3Connect the other end of the video cable to the matching video port on the back of your monitor.

OR

4Connect other video sources (such as a DVD player, video camera, or video receiver) to the appropriate video jacks on the back of the monitor.

For basic video quality, connect your video device’s COMPOSITE jack to the corresponding jack on the back of your monitor (cable not included).

For better video quality, connect your video device’s S-VIDEO jack to the corresponding jack on the back of your monitor. (cable not included)

For best video quality, connect your video device’s COMPONENT VIDEO jacks (green Y, blue Pb, and red Pr) or HDMI jacks to the corresponding jacks on the back of your monitor (cables not included).

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CHAPTER 2: Setting Up Your Monitor

Important

When displaying standard-definition video (480i or 480p), you should set your video source device’s output to 480i. Your monitor has superior deinterlacing and video processing features that are best utilized on 480i video.

When displaying high-definition video (720p, 1080i, and 1080p), you should set your video source device’s output to 1080i for best performance.

Composite video

Component video

VGA

DVI

HDMI

S-Video

5Connect the audio inputs that correspond to the video inputs. For more information, see “Connecting audio inputs and outputs” on page 14.

Connecting audio inputs and outputs

To connect your computer and other audio sources to your monitor:

1Position your computer and the monitor so you can reach the back of each.

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2Connect the stereo patch cable to your computer’s headphone jack (green) and your monitor’s DVI audio or VGA audio jack. This is the most basic audio connection for your computer.

Stereo patch cable

DVI audio jack

VGA audio jack

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CHAPTER 2: Setting Up Your Monitor

3Connect other audio sources (such as a DVD player or audio receiver) to the appropriate audio jacks on the back of the monitor.

For basic audio quality, connect your audio source to the L/R (two-channel stereo) audio in jacks for the device. Your monitor has L/R stereo jack pairs that are associated with S-Video, Composite (standard), and Component video modes (cables not included).

For best audio performance, if your video connection uses HDMI, the digital audio is also conveyed along the same cable, and no additional audio connection is required. You may need to set your video source’s audio mode to PCM or ANALOG to hear the audio. See your source device’s user guide for more information.

 

 

 

 

Composite audio in

 

 

S-Video audio in

 

Component audio in

 

 

 

S/PDIF OUT (coaxial)

 

 

 

 

 

 

 

 

 

 

Audio out

 

 

 

 

 

DVI mode audio

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

S/PDIF OUT (Toslink)

VGA mode audio

Important

The connector type used for S-Video, Composite, and Component audio inputs is also known as an RCA connector.

Important

The connector type used for DVI mode audio and VGA mode audio inputs is also known as a 3.5mm stereo connector.

You can connect your monitor to another audio device, such as an audio receiver, to project the sound.

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To connect your monitor to a receiver or other audio device:

For basic audio quality, connect your audio device to the L/R (two-channel stereo) audio out jacks on the back of the monitor.

-OR-

For best audio performance, you can connect your audio device to one of the S/PDIF output jacks. All analog audio inputs routed into the monitor are output on the S/PDIF output ports.

Connecting power

To connect power:

1Position your monitor so you can reach the back.

2Plug the adapter’s power cord into the power connector under the back of the monitor. The power cord is locked into place.

Caution

Make sure that the pins in the power cord line up with the holes in the power connector. Failure to do so may result in bent or broken pins.

Caution

Plug the power adapter into the monitor before you plug the power adapter into a power outlet.

Power adapter locking sleeve

Power connector

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CHAPTER 2: Setting Up Your Monitor

3Plug the AC power cord into the AC power adapter, then plug the AC power cord into a power outlet. We recommend using a surge protector to protect your monitor from voltage spikes.

Caution

Do not block the ventilation openings in the power adapter. Make sure to place the adapter in a well-ventilated area.

4To make sure that the monitor’s power is correctly connected, check the power touch button on the front button panel. The power icon on the power button glows blue when plugged in or amber when no source is detected. The button glows purple when the monitor is turned off. If the power icon is not visible, power is not connected.

Important

The first time AC power is connected, the monitor initializes for about 15 seconds. While it is initializing, two of the buttons on the touch panel flash alternately. The monitor is unresponsive when AC power is initially connected. When the buttons stop flashing, the monitor turns on and looks for any incoming video signals (see “Starting the monitor” on page 28).

Disabling the automatic product tour

The monitor is configured at the factory to automatically begin playing a brief tour of the product and it’s features whenever the monitor is turned on and no input signal is present. We encourage you to watch this tour to learn about the features and capabilities of your monitor display.

To disable the product tour:

1 Touch (Menu).

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2Touch (Main Menu), (Advanced),

(Integrated Product Tour), then touch (Disable). The product tour is disabled.

After the tour is disabled, you can view it again at any time by pressing and holding the power button for five seconds.

For more information on using the touch buttons, see “Using the EzTouch menu” on page 29.

Setting up the optional speaker bar

An optional speaker bar, which has excellent sound, is available for mounting underneath your monitor. You can order a speaker bar from www.gateway.com.

To install the speaker bar:

1 Turn off the monitor.

Important

If you connect the speaker bar to the monitor while the monitor is turned on, the speaker bar will not initialize and will not work correctly. If this happens, turn the monitor off, then back on to enable the speaker bar.

2Remove the three thumbscrews from the back of the monitor.

Thumbscrews

3Slide the speaker bar onto the bottom of the monitor, then use the three thumbscrews to secure it into place.

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CHAPTER 2: Setting Up Your Monitor

4Plug the speaker bar’s power and audio plugs into the appropriate connectors underneath the monitor.

Speaker bar power

Speaker bar audio

For information on using the speaker bar, see “Using the speaker bar” on page 40.

Connecting the USB hub

Your monitor has a built-in, powered, USB 2.0 6-port hub. When connected to your computer’s USB port, the hub provides six USB ports for connecting as many as six USB-compatible devices.

Important

For the monitor’s USB hub to provide high-speed USB 2.0 connections, the hub must be connected to a USB 2.0 port on your computer. If the hub is connected to a USB 1.1 port, the monitor’s ports will provide only the slower USB 1.1 connections.

Important

This monitor requires a driver to work correctly. The driver is included on the EzTune installation CD.

To connect the USB hub:

1Turn on your computer, then install the EzTune software from the included EzTune installation CD.

2Position your monitor so you can reach the back.

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3Connect the included USB cable to the USB-B port on the back of the monitor, then connect the other end of the cable to a USB-A (standard) port on your computer.

Important

Only the computer and monitor should be connected during the first installation and bootup. Do not plug any devices into the USB-A ports at this time. After the USB driver is installed, it is safe to plug additional devices into the monitor’s USB hub.

 

USB-B port (connect to computer)

USB-A hub ports

 

 

 

 

 

 

Additional USB jacks

Additional USB jacks are located on the left side of the monitor.

USB -A ports

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CHAPTER 2: Setting Up Your Monitor

Connecting a security cable

You can secure your monitor and speaker bar to your desk (or to another heavy object) with a cable lock, such as a Kensington™ lock. To connect a cable lock, follow the cable lock’s instructions to connect it to the cable lock slot on the back of your monitor (cable lock not included).

Cable lock slot

Preparing the remote control

Your monitor’s universal remote control comes with batteries that you must install before using it.

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