Gateway E-155c User Manual

GATEWAY NOTEBOOK

SERVICEGUIDE

Replacing Convertible Notebook Components. . . . . . . . . . . . . . . . . . . . . . . . . 1

Identifying the convertible notebook model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Identifying components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Preparing your work space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Tape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Preparing the convertible notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Removing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Adding or replacing memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Replacing the CMOS battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Replacing the IEEE 802.11 wireless card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Replacing the DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Replacing the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Replacing the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Replacing the hinge cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Replacing the palm rest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Replacing the Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Replacing the USB/Firewire board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Replacing the cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Replacing the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Replacing the audio board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Replacing the modem jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Replacing the LCD assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Replacing the fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Replacing the LCD rotating latch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Replacing the LCD hinge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Replacing the indicator/button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Replacing the inverter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Replacing the LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Replacing the LCD assembly lid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Contents

Replacing Conv ertible Note book

Components

• Identifying the c onv ertible not ebook model

• Identifying components

• Preparing your w ork space

• Prev enting static electric ity discharge

• Prepar ing the c onv er tible not ebook

• Adding or replacing memory modules

• Replacing the CMOS battery

• Replacing t he IEEE 802.11 wireless card

• Replacing the DVD drive

• Replacing t he hard driv e

• Replacing the keyboard

• Replacing the hinge cover

• Replacing t he palm rest

• Replacing t he Bluet ooth module

• Replacing the USB/Firewire board

• Replac ing t he s yst em boar d

• Replacing t he cooling fan

• Replacing the modem

• Replacing the audio board

• Replacing the modem jack

• Replacing the L CD assembly

• Replac ing t he finger print r eader

• Replacing the L CD r otating lat ch

• Replacing the LCD hinge

• Replacing the indicator/button board

• Repla cing the in v ert er

• Replacing the LCD panel

• Replacing the L CD a ssembly lid

Replacing Convertible Notebook Compon ents

Important

This service guide is not intended to be provided to individual users or consumers. It

cannot be provided to anyone other than an authorized service provider.

Important

For information on the convertible notebook’s general maintenance, technical

support, safety notices, and regulatory notices, see the convertible notebook’s user guide.

Important

If you have suggestions regarding the content of this guide, send an e-mail with the

subject “Service Guide Comments” to channel.services@gateway.com.

Use this service guide to help plan maintenance tasks for the following Gateway convertible notebooks:

• E-155C

All tasks covered in this guide can be performed by an authorized field technician without jeopardizing the convertible notebook’s warranty.

Identifying t he conv ertible not ebook model

Caution

It is important that you use the correct service guide for the convertible note book. Failur e to fol low the a ppro ved t asks for the co nv ertible not eboo k model ma y resul t in damage to the convertible notebook.

The label on the bottom of the convertible notebook contains information that identifies the convertible notebook model and its features.

Website: www.gateway.com Online Support: www.gateway.com/support Tech Support Phone: Hours: Model: S/No:

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Identifying components

Use this chart to identify the main components of the convertible notebook. For a complete list of replaceable parts, see “Contents” on pagei.

LCD panel assembly

page51

(see

)

Keyboard

page 20

)

(see

Pal m r es t

(see

page25

)

System board

(see

page 35

)

Prepar ing your w ork space

Before perf orming mainten ance on the conv ertible not ebook, mak e sure t hat your w ork space and the convertible notebook are correctly prepared.

• Wear a grounding (ESD) wrist strap, and use a grounded or dissipative work mat.

• Use a stable and strong table, and make sure that the table top is large enough to hold each

component as you remove it.

• Use bright lighting to make part identification easier.

• Keep your work surface free from clutter and dust that may damage components.

• Use a magn etized screwdriver for removing screws.

Replacing Convertible Notebook Compon ents

• When removing components that are attached to the convertible notebook by a cable,

unplug the cable before removing the screws, when possible, to avoid damagi ng the cable.

• As you remove components and screws, lay them toward the rear of your work surface

(behind the convertible notebook) or far enough to the side that your arms do not accidentally brush them onto the floor.

• To help keep track of screws, try the following:

• Place each component’s screws in their own section of a parts sorter.

• Place each component’s screws next to the component on your work surface.

• Print the first page of each task, then place the page toward the rear of your work

surface. As you remove screws, place the screws in their respe ctive boxes on the pa ge.

• After loosening screws that are deeply recessed in a hole (for example, on the bottom

of the base assembly), you can leave the screws in the holes if you place small pieces of masking tape over the hole openings. When reassembling the component, just remove the tape and tighten the screws.

• When you place flat-headed screws on your work surface, stand them on their heads

to preve nt the screws fro m ro ll ing off th e t ab le.

Pre v enting static electric ity dischar ge

Warning

To avoid exposure to dangerous electrical voltages and moving parts, turn off your convertible notebook, remove the battery, and unplug the power cord, modem cable, and network cable before opening the case.

Tape

Warning

To prevent risk of electric shock, do not insert any object into the vent holes of the convertible notebook.

Important

Before performing maintenance on the convertible notebook, you should read and understand the information in this section.

The components inside your convertible notebook are extr emely sensitive to static electricity, also known as electrostatic disch arge (ESD ).

Before performing maintenance on the convertible notebook, follow these guidel ines:

• Avoid static-causing surfaces such as carpeted floors, plastic, and packing foam.

• Remove components from their antistatic bags only when you are ready to use them. Do

not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection.

• Always hold compone nts by their edges. Avoid touching the edge connectors. Never slide

components over any surface.

• Wear a grounding wrist strap (available at most electronics stores) and attach it to a bare

metal part of your workbench or other grounded connection.

• Touch a bare metal surface on your workbench or other grounded object.

Some of the procedures in this guide involve removing tape that holds cables or components. T wo types of tape are used in this Gateway convertible notebook:

• Mylar, non-conductive tape is typically transparent, with a red or brown tint.

• Conductive tape is typically grey or silver.

If the existing tape cannot be reused, replace it with the same type (conductivity) of tape. Both types of replacement tape should be non-ESD generating tape.

Do not use cellophane tape.

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Preparing t he conv ertible not ebook

To prepare the convertible notebook for maintenance:

1 Make sure that the disc drive is empty. 2 Turn off the convertible notebook. 3 Make sure the LCD panel is in notebook mode, then close the LCD panel . 4 Disconnect your convertible notebook from the optional port replicator. 5 Disconnect the AC adapter, modem cable, and network cable, if connect ed to the convertible

notebook.

6 Disconnect all peripheral devices connected to the convertible notebook and remove an y PC

Cards.

7 Remove the batter y. For more in formatio n, see “Removing the battery” on page5.

Removing the battery

To remove the battery:

1 Turn your co nver ti ble no teb oo k over so the bo ttom is facin g u p. 2 Slide the battery lock to the unlocked position , then slide the battery release latch.

3 Sli de the ba tter y o ut of t he bay.

Replacing Convertible Notebook Compon ents

Adding or replac ing memory modules

Important

Use only memory modules designed for this Gateway convertible notebook.

Tools you need to co mpl ete th is t ask:

Phillips #0 screwdriver

Memory bay

To add or replace memory mo dules:

1 Complete the steps in “Preparing the convertible notebook” on page 5. 2 Loosen the two memory bay cover screws that secure the memory cover. (These screws

cannot be removed.)

Screw

3 Remove the memor y bay cover. Be careful not to break off the tabs located on the bottom

of the cover. If the cover does not remove easily, wiggle the cover to loosen it.

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4 If you are removing a module, gently press outward on the clip at each end of the memory

module until the module tilts upward.

Clip

5 Pull the memory module out of the slot.

6 Hold the new or replacement module at a 30-deg ree angle and press it into the empty

memory slot. This module is keyed so it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the memory bay.

7 Replace the memory bay cover, then tighten the cover screws.

Replacing Convertible Notebook Compon ents

Re placing the CMO S batt ery

Important

Use only CMOS batteries designed for this Gateway convertible notebook.

Tools you need to co mpl ete th is t ask:

Flat-blade driver Scribe or non-marring tool- OR -

Phillips #0 screwdriver

Memory bay

To replace the CMOS battery:

1 Complete the steps in “Preparing the convertible notebook” on page 5. 2 Loosen the two memory bay cover screws that secure the memory cover. (These screws

cannot be removed.)

Screw

3 Remove the memor y bay cover. Be careful not to break off the tabs located on the bottom

of the cover. If the cover does not remove easily, wiggle the cover to loosen it.

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4 Insert the small flat -blade sc r e wd ri v er or non-marring tool under the old battery and gently

pry it up until it pops out of the socket.

5 Make s u re t he pos it ive (+ ) si de of th e n ew b atte r y i s fa cin g up, th en pr ess t he ba tter y in to

the socket until it snaps into pl ace.

6 Replace the memory bay cover, then tighten the cover screws.

Replacing Convertible Notebook Compon ents

Re placing the IEEE 8 02 . 11 w ireles s card

Tools you need to co mpl ete th is t ask:

Phillips #0 screwdriver

Screws removed during this task:

2 black 2.0*3.0 (IEE E

802.11 wireless card)

Wirele ss bay

To replace the IEEE 802.11 wireless card:

1 Complete the steps in “Preparing the convertible notebook” on page 5.

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2 Loosen the wireless bay cover screw (this screw ca nnot b e removed) , the n remove the

wirel ess b ay c over.

Screw

3 Unplug the two antenna cables.

4 Move the antenna cables out of the way.

Replacing Convertible Notebook Compon ents

5 Remove the two screws holding the wireless module.

Screw

6 Pull the module out of the slot.

7 Insert the new module into the empty slot. This module is keyed so it can only be inserted

in one direction. If the module does not fit, make sure that the notch in the modul e lines up with the tab in the mo dule s lot.

8 Move the antenna wires out of the way. 9 Press the module down, then replace the two screws remove in Step 5.

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10 Reattach the blue antenna cable to the connector labelled MAIN or M, then reattach the

red antenna cable to the connector labelled AUX or A.

11 Replace the wireless bay c over, then tighten the cover screw.

Replacing Convertible Notebook Compon ents

Re placing the D VD dri ve

Tools you need to co mpl ete th is t ask:

Phillips #0 screwdriver

Screws removed during this task:

1 black 2.5*3.0 (DVD drive)

Memory bay

To replace the DVD drive:

1 Complete the steps in “Preparing the convertible notebook” on page 5.

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2 Loosen the two memory bay cover screws that secure the memory cover. (These screws

cannot be removed.)

Screw

3 Remove the memor y bay cover. Be careful not to break off the tabs located on the bottom

of the cover. If the cover does not remove easily, wiggle the cover to loosen it.

4 Remove the screw that secures the DVD drive to your convertible notebook.

Screw

5 Carefully slide the drive out of the drive bay.

Replacing Convertible Notebook Compon ents

6 Slide the new DVD drive into the drive bay. Make sure that the drive fits securely in the bay. 7 Secure the DVD drive with the screw removed in Step4. 8 Replace the memory bay cover, then tighten the cover screws.

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Re placing the har d driv e

Tools you need to co mpl ete th is t ask:

Phillips #0 screwdriver

Screws removed during this task:

2 black 2.5*3.0 (hard drive)

Hard drive bay

To replace the hard drive:

4 black 3.0*3. 0 (hard drive bracket)

1 Complete the steps in “Preparing the convertible notebook” on page 5. 2 Loosen the two hard dri v e ba y cov er scr ew s (thes e sc re ws cannot be remov ed), then remove

the hard drive bay cover.

Screw

Replacing Convertible Notebook Compon ents

3 Remove the two hard drive screws.

Screw

4 Pull on the plastic strip to slide the old h ard drive out of the convertible notebook.

5 Remove the four screws that secure the hard drive to the hard drive bracket.

Screw

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6 Remove th e b rac ket fro m th e o ld dr ive.

7 Insert the new drive into the bracket, label side up, so the screw holes line up. 8 Replace the four screws that were rem oved in Step 5. 9 Slide the new hard drive into your convertible notebook, then replace the screws that were

remove d i n Step3.

10 Replace the hard drive bay cover, then tighten the cover screws.

Replacing Convertible Notebook Compon ents

Re placing the k e yboard

Tools you need to co mpl ete th is t ask:

Flat-blade driver Scribe or non-marring tool- OR -

To replace the keyboard:

1 Complete the steps in “Preparing the convertible notebook” on page 5. 2 Carefully open the LCD panel to the fully opened position. 3 Locate the three sprin g-clips se curing th e top of the keyboard. They are lo cated a bove the

SC, F9, and DEL keys.

Clip

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4 Insert the small flat-blade screwdriver or non-marring tool and gently slide each clip back.

As you do so, lift up on the keyboard so the clip will slide behind the keyboard when you release the clip.

5 Lift the back edge of the keyboard and rotate the keyboard toward you so it lies keys-down

on top of your convertible notebook.

Replacing Convertible Notebook Compon ents

6 Slide the brown connector clips to the back of your convertible notebook, then remove the

cable. Be careful not to touch or damage any other components.

Clip

7 Lift th e o ld keyboa rd away from you r co nver ti ble no tebo ok . 8 Place the new keyboard keys-down on your convertible notebook with the space bar away

from you .

9 Make sure the brown keyboard connector clips are slid to the back of your convertible

notebook, insert the cable into the connector, then slide the brown connector clips forward to lock the connector in place.

Important

The keyboard cable is correctly oriented if it is not twisted.

10 Rotate the keyboard toward the LCD panel until the keyboard is almostface-up. 11 Insert the tabs on the front edge of the keyboard into the slots under the palm rest. You

may need to pres s down on the keyboard keys along the front edge of the keyboard to seat the retaining tabs into their corresponding slots.

12 Gently press the keyboard down until it is flat all the way across and the spring-clips are

securing the top of the keyboard. Be care ful n ot to dam age the LCD panel .

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