Page 1
Configuration
n
Configuratio
and Operation
and Operation
FRITZ!WLAN
USB Stick AC 430
Page 2
Table of Contents
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Conventions in the Manual . . . . . . . . . . . . . . . . . . . . . . . 5
1 FRITZ!WLAN USB Stick AC 430 at a Glance . . . . . . . . . . . 6
1.1 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.2 Operation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.3 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2 Establishing a Wireless LAN Connection
with Stick & Surf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.1 Prerequisite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.2 Transferring Security Settings to FRITZ!WLAN USB Stick . . . . . . . . . . 8
2.3 Connecting FRITZ!WLAN USB Stick to the Computer . . . . . . . . . . . . . 9
3 Establishing a Wireless LAN Connection Manually or with
WPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3.1 Installing FRITZ!WLAN USB Stick in Windows . . . . . . . . . . . . . . . . . 11
3.2 Establishing a Wireless LAN Connection . . . . . . . . . . . . . . . . . . . . . 12
4 Connecting Computers Directly (Ad Hoc Network) . . . . 15
4.1 Setting Up an Ad Hoc Network in Windows 7. . . . . . . . . . . . . . . . . . 15
5 The FRITZ!WLAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
5.1 Starting FRITZ!WLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
5.2 The Control Software’s User Interface . . . . . . . . . . . . . . . . . . . . . . . 17
5.3 Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
6 Help in Case of Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
6.1 Errors During Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
6.2 Wireless LAN Connection Is Not Established . . . . . . . . . . . . . . . . . . 20
6.3 Errors during Data Exchange with Other Devices in the Network . . 21
6.4 The Wireless LAN Connection is Faulty or Interrupted. . . . . . . . . . . 22
6.5 Setting Automatic IP Address Assignment in Windows. . . . . . . . . . 23
FRITZ!WLAN USB Stick AC 430 2
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7 Removing the FRITZ!WLAN USB Stick. . . . . . . . . . . . . . . 26
8 Wireless LAN Standards . . . . . . . . . . . . . . . . . . . . . . . . . 27
9 Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . 28
10 Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
10.1 Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
10.2 Information in the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
10.3 Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
10.4 Support from the Support Team . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Manufacturer’s Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Legal Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Declaration of CE Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Disposal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
FRITZ!WLAN USB Stick AC 430 3
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Safety Instructions
When working with the FRITZ!WLAN USB Stick, be sure to observe the following security instructions in order to protect
yourself and the FRITZ!WLAN USB Stick from harm.
• During electrical storms, lightning and electrical surges
present a danger to connected electrical devices.
– Do not install the FRITZ!WLAN USB Stick during an
– Unplug the FRITZ!WLAN USB Stick from the computer
• Moisture and liquids that find their way into the
FRITZ!WLAN USB Stick can cause electric shocks or short
circuits.
– Only use the FRITZ!WLAN USB Stick indoors.
– Never let liquids get inside the FRITZ!WLAN USB
• The FRITZ!WLAN USB Stick contains hazardous compo-
nents and should only be opened by authorized repair
technicians.
– Do not open the FRITZ!WLAN USB Stick housing.
electrical storm.
during an electrical storm.
Stick.
– If the FRITZ!WLAN USB Stick needs to be repaired,
please take it to a specialized vendor.
• Dust, moisture and vapors as well as caustic cleaners or
solvents can damage the FRITZ!WLAN USB Stick.
– Protect the FRITZ!WLAN USB Stick from dust, mois-
ture and fumes.
– Remove the FRITZ!WLAN USB Stick from the computer
before cleaning.
– Clean the FRITZ!WLAN USB Stick with a slightly moist,
lint-free cloth.
FRITZ!WLAN USB Stick AC 430 4
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Conventions in the Manual
This manual uses the following symbols and emphases:
This symbol marks useful hints and tips.
This symbol indicates important instructions that must be
observed to avoid malfunctions.
• Quotation marks designate elements and features in the
user interface and paths.
Example
Select “System / Push Service” and click “Sender”.
• Pointed brackets mark wild cards.
Example
To edit the device called <Name>, click the “Edit” button.
• Bold type in the text emphasizes important words.
Example
Do not leave the page without saving.
• Blue font in the text designates links and references
within this manual and addresses to be entered in the
browser.
Example
See also the information on page 5.
FRITZ!WLAN USB Stick AC 430 5
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FRITZ!WLAN USB Stick AC 430 at a Glance
1 FRITZ!WLAN USB Stick AC 430 at a Glance
The FRITZ!WLAN USB Stick connects your computer with a
FRITZ!Box or another wireless access point via wireless LAN.
The wireless connection provides the computer with access
to the Internet.
The FRITZ!WLAN USB Stick can also connect your computer
directly with other computers, without a wireless access
point. Then the computers can exchange data in what is
called an ad hoc network.
1.1 Package Contents
• FRITZ!WLAN USB Stick AC 430
• Depending on the product variant:
USB extension with docking station
• printed quick guide
1.2 Operation Requirements
In order to operate the FRITZ!WLAN USB Stick AC 430, your
computer must fulfill the following requirements:
• a free USB port (USB 2.0 or higher)
• Microsoft Windows 10 (32- or 64-bit edition), Microsoft
Windows 8 (32- or 64-bit edition), Windows 7 (32- or
64-bit edition) operating system. Installation of the latest service packs and updates is recommended.
• pentium-class computer or notebook (500 MHz CPU or
better)
• at least 64 MB RAM and 5 MB free memory on the hard
drive
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LEDs
1.3 LEDs
LED Condition Meaning
USB glows green The FRITZ!WLAN USB Stick was detect-
ed by the operating system.
WLAN flashes yellow The FRITZ!WLAN USB Stick is exchang-
ing data with another wireless device.
FRITZ!WLAN USB Stick AC 430 7
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Establishing a Wireless LAN Connection with Stick & Surf
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2 Establishing a Wireless LAN Connection with
Stick & Surf
With Stick & Surf you can establish a secure wireless connection to
your FRITZ!Box quickly and conveniently. You do not have to make any
settings on the computer.
When you use the FRITZ!WLAN USB Stick on the computer for the first
time, the device drivers are installed automatically.
2.1 Prerequisite
You can use Stick & Surf with every FRITZ!Box that has a port for USB
devices.
For instructions about establishing wireless LAN connections to other
wireless access points, read from page 11.
2.2 Transferring Security Settings to FRITZ!WLAN USB Stick
First transmit the wireless LAN security settings of the
FRITZ!Box to the FRITZ!WLAN USB Stick.
The wireless LAN security settings are required on the
FRITZ!WLAN USB Stick only in order to establish the wireless
LAN connection; they will be deleted afterwards.
1. Insert the FRITZ!WLAN USB Stick into the USB port on
your FRITZ!Box.
The “Info” LED begins flashing.
from the FRITZ!Box.
2. When “Info” lights up, remove the FRITZ!WLAN USB Stick
The WLAN security settings of the FRITZ!Box are now saved on
the FRITZ!WLAN USB Stick.
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Connecting FRITZ!WLAN USB Stick to the Computer
2.3 Connecting FRITZ!WLAN USB Stick to the Computer
Once the wireless LAN security settings have been transmitted to the FRITZ!WLAN USB Stick, connect it to your computer.
1. Start your computer.
2. Insert the FRITZ!WLAN USB Stick into a USB port on the
computer.
3. Windows detects the FRITZ!WLAN USB Stick automatical-
ly.
When you insert the FRITZ!WLAN USB Stick in your computer for the first time, the device drive installation
starts automatically. Continue with the next step.
If the device driver is already installed, a wireless LAN
connection between the computer and FRITZ!Box is established automatically. The Stick & Surf logo appears.
Continue with step 6.
4. In the “AutoPlay” window, click “FRITZ!WLAN USB Stick
AC 430 Installation”.
This window does not always appear. In some versions
of Windows the device driver installation is performed
automatically without requiring any user intervention.
5. Confirm the questions that appear during the course of
installation by clicking “Yes”, “Install” or “Continue”.
Such questions are generally security prompts from Windows “User Account Control” or the digital signature.
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Connecting FRITZ!WLAN USB Stick to the Computer
6. After the device driver is installed, a wireless LAN con-
nection between the computer and FRITZ!Box is established automatically.
The Stick & Surf logo appears on the screen.
The wireless LAN connection has been established successfully when the FRITZ!WLAN icon in the Windows taskbar
turns green.
Every time the computer is started the connection is resumed
automatically.
For more information on the FRITZ!WLAN software, see
page 17.
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Establishing a Wireless LAN Connection Manually or with WPS
3 Establishing a Wireless LAN Connection Manually or
with WPS
This chapter describes how to install the FRITZ!WLAN USB Stick on the
computer and establish a wireless LAN connection to any wireless access point, also known as a wireless router.
You can establish the wireless LAN connection automatically with
WPS, or manually on the computer.
It is simpler to establish wireless connections to a FRITZ!Box using
Stick & Surf, see page 8.
3.1 Installing FRITZ!WLAN USB Stick in Windows
The FRITZ!WLAN USB Stick can be installed in Windows 10, 8
and 7 (32-bit and 64-bit).
1. Start your computer.
2. Insert the FRITZ!WLAN USB Stick into a USB port on the
computer.
Windows will detect the FRITZ!WLAN USB Stick automatically.
3. In the “AutoPlay” window, click “FRITZ!WLAN USB Stick
AC 430 Installation”.
This window does not always appear. In some versions
of Windows the device driver installation is performed
automatically without requiring any user intervention.
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Establishing a Wireless LAN Connection
4. Confirm the questions that appear during the course of
installation by clicking “Yes”, “Install” or “Continue”.
Such questions are generally security prompts from Windows “User Account Control” or the digital signature.
Installation of the device driver is complete when the
message “Installation of the wireless LAN hardware has
been completed successfully” appears.
3.2 Establishing a Wireless LAN Connection
Once you have installed the FRITZ!WLAN USB Stick, you can establish
the wireless LAN connection.
Establishing a Wireless LAN connection in
Windows 10/7
1. Click the wireless LAN icon or in the notifica-
tion area of the Windows task bar.
A list appears on the screen, showing all wireless networks found in the vicinity of the FRITZ!WLAN USB Stick.
2. Select a wireless access point.
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Establishing a Wireless LAN Connection
3. Click “OK”.
The input field for the network key appears.
If the wireless access point (router) supports WPS, the
following message will also appear: “You can also connect by pushing the button on the router”.
4. Enter the network key of the wireless access point and
click “Next”. On a FRITZ!Box the preconfigured network
key is located on the base of the device.
or
If the wireless access point supports WPS, press the button on the access point that enables WPS. The network
key is transferred to the computer automatically.
On a FRITZ!Box without a “WPS” button, press the
“WLAN” button until the “WLAN” LED starts flashing.
The wireless LAN connection will be established.
Every time the computer starts the wireless LAN connection is
resumed automatically.
Establishing a Wireless LAN Connection in Windows 8
1. Move the mouse cursor to the upper right corner of the
“Start” page and click “Settings”.
2. Click the wireless LAN icon .
A list appears on the screen, showing all wireless networks found in the vicinity of the FRITZ!WLAN USB Stick.
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Establishing a Wireless LAN Connection
3. Select a wireless access point.
4. Click “OK”.
The input field for the network key appears.
If the wireless access point (router) supports WPS, the
following message will appear: “You can also connect by
pushing the button on the router”.
5. Enter the network key of the wireless access point and
click “OK”. On a FRITZ!Box the preconfigured network
key is located on the base of the device.
or
If the wireless access point supports WPS, press the button on the access point that enables WPS. The network
key is transferred to the computer automatically.
On a FRITZ!Box without a “WPS” button, press the
“WLAN” button until the “WLAN” LED starts flashing.
The wireless LAN connection will be established.
Every time the computer starts the wireless LAN connection is
resumed automatically.
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Connecting Computers Directly (Ad Hoc Network)
4 Connecting Computers Directly (Ad Hoc Network)
In a direct connection (also called an ad hoc network), computers are
connected with each other without any wireless access point like the
FRITZ!Box involved.
If you set up an ad hoc network on a computer with the
FRITZ!WLAN USB stick, other computers can register with the ad hoc
network.
The Windows 10 and Windows 8 operating systems no longer allow an ad hoc network to be established.
4.1 Setting Up an Ad Hoc Network in Windows 7
1. Click the wireless LAN icon in the notification area of
the Windows task bar with the right mouse button.
2. Select “Open Network and Sharing Center”.
3. On the left, click “Manage wireless networks”.
4. Click “Add”.
5. Select “Create an ad hoc network” and click “Next” in
the following window.
6. Enter a network name.
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Setting Up an Ad Hoc Network in Windows 7
7. Select a wireless LAN encryption method (“Security
type”). WPA and WPA2 offer the highest level of security.
For more information on the various wireless LAN encryption methods, click the “Need help deciding” link
next to the “Security Type” drop-down list.
8. Enter a “Security key”.
9. The ad hoc network is deleted automatically as soon as
all participants clear the connection or the provider of
the ad hoc network clears all connections.
Enable the “Save this network” option if the ad hoc network should not be automatically deleted.
10. Click “Next”.
The ad hoc network is being configured and awaiting users. You see the ad hoc network when you click the wireless LAN icon in the notification area of the Windows
task bar.
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The FRITZ!WLAN
5The FRITZ!WLAN
The FRITZ!WLAN software is installed on your computer along with the
FRITZ!WLAN USB Stick.
FRITZ!WLAN offers you information on the wireless LAN connection
and various settings for the FRITZ!WLAN USB Stick.
The software is not required to establish wireless LAN connections.
5.1 Starting FRITZ!WLAN
Double-click the FRITZ!WLAN icon in the Windows task
bar.
FRITZ!WLAN starts. The “Connection Monitor” tab is active.
5.2 The Control Software’s User Interface
1: Tabs
2: “Help” button to open the Online Help
FRITZ!WLAN USB Stick AC 430 17
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Online Help
The tabs present the following information and settings:
Tab Information / Settings
Connection Monitor
Connection Details various data on the wireless LAN connec-
Properties
5.3 Online Help
• information on the quality of the wire-
less LAN connection
• a wireless LAN test to test and improve
the wireless LAN connection
tion and the wireless LAN devices involved,
for instance:
• WLAN key
• wireless LAN channel
• throughput rates
• the IP address and the MAC address of
the FRITZ!WLAN USB Stick
• various settings for the
FRITZ!WLAN USB Stick, for instance for
transmitter power
The FRITZ!WLAN includes a comprehensive Online Help with
additional information on the software.
The Online Help can be opened on any tab by clicking the
“Help” button.
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Help in Case of Errors
6 Help in Case of Errors
This chapter presents assistance for problems that arise during installation, while establishing the wireless LAN connection, or during data
exchange with other devices in the network.
6.1 Errors During Installation
No FRITZ!WLAN Icon in the Windows Task Bar
The FRITZ!WLAN icon is not displayed in the Windows task
bar.
Cause
The FRITZ!WLAN USB Stick was not installed correctly or is
disabled in the Windows “Device Manager”.
Help
Check whether the FRITZ!WLAN USB Stick is displayed in the
Windows “Device Manager” and make sure it is enabled. If
the device is disabled, enable it.
If the device is not displayed, uninstall the FRITZ!WLAN USB
Stick (see page 26) and remove it from the USB port of the
computer.
Then work through the steps from one of the following sections again: Establishing a Wireless LAN Connection with
Stick & Surf on page 8 or Establishing a Wireless LAN Connection Manually or with WPS on page 11. The FRITZ!WLAN USB
Stick will be re-installed.
The Computer Does Not Detect FRITZ!WLAN USB Stick
The computer does not automatically detect the
FRITZ!WLAN USB Stick when it is inserted. The device driver
installation does not start.
Cause
The FRITZ!WLAN USB Stick is not inserted correctly into the
USB port or the chip set drivers of the computer are out of
date.
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Wireless LAN Connection Is Not Established
Help
Remove the FRITZ!WLAN USB Stick from your computer and
then insert it again into a USB port of the computer. Install
the latest chip set drivers. See the documentation for your
mainboard to find out which drivers your computer requires.
The latest chip set drivers are available at www.intel.com
www.nvidia.com
, www.viaarena.com.
6.2 Wireless LAN Connection Is Not Established
Checking the Settings
Could not register at the wireless access point.
Cause
When the wireless LAN connection was established the wrong
wireless access station was selected, or an incorrect network
key was entered.
Help
Make sure you selected the right wireless access point. For a
FRITZ!Box the preconfigured name of the radio network (SSID)
always begins with “FRITZ!Box”.
Make sure that you entered the correct network key. Pay special attention to capitalization. On a FRITZ!Box the preconfigured network key is found on the base of the device.
,
Switching On and Correctly Positioning the Wireless
Access Point
When you search for wireless networks in the vicinity of the
FRITZ!WLAN USB Stick, Windows does not find your wireless
access point.
Cause
The wireless access point is switched off or located too far
away.
Help
Connect the wireless access point to electrical power and
switch it on.
Reduce the distance between the FRITZ!WLAN USB Stick and
the wireless access point.
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Errors during Data Exchange with Other Devices in the Network
6.3 Errors during Data Exchange with Other Devices in the Network
Checking the WLAN Access Point
The FRITZ!WLAN USB Stick and the WLAN access point cannot
exchange any data with each other.
Cause
The WLAN access point is not connected correctly or not
switched on.
Help
Check whether the WLAN access point is connected correctly
and make sure that the device and the WLAN function are
switched on.
Releasing Resources in the Network for Sharing
Two or more devices are connected wirelessly to form a network. However, it is not possible to access folders or other
resources in the network, for instance drives or printers.
Cause
The resources have not been released for sharing.
Help
Release the resources for network sharing. Instructions are
provided in the Online Help of your operating system.
Checking the Network Key and Enabling DHCP
“Limited connectivity” error message: You computer recognizes the network and the wireless access point, but cannot
access the Internet or the network.
Cause
When the wireless LAN connection was established an incorrect wireless LAN key was entered, or the computer did not
obtain an IP address from Windows.
Help
Check to make sure that you entered the correct network key.
The preconfigured network key is located on the underside of
your FRITZ!Box.
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The Wireless LAN Connection is Faulty or Interrupted
Enable automatic IP address assignment (DHCP) in Windows;
see page 23.
Checking the Ad Hoc Connection
The FRITZ!WLAN USB Stick is connected directly to another
wireless adapter via wireless radio, but the two adapters cannot exchange data.
Cause
The network settings are incorrect.
Help
Make sure that the name of the ad hoc network and the network key are the same on both computers and that the computers are located in the same workgroup. Enable automatic
assignment of IP addresses (DHCP) on both computers; see
page 23.
6.4 The Wireless LAN Connection is Faulty or Interrupted
Switching the WLAN Channel
The wireless LAN connection is faulty or interrupted.
Cause
Other wireless devices are interfering with the connection.
Help
Switch to a less-used channel or set automatic channel selection on the wireless access point.
Positioning Wireless Devices Correctly
The wireless LAN connection is faulty or interrupted.
Cause
There are obstacles between the wireless access point and
FRITZ!WLAN USB Stick.
Help
Do not position your wireless devices in the corner of a room.
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Setting Automatic IP Address Assignment in Windows
Do not set up your wireless devices directly next to or beneath
an obstacle (like a cabinet or radiator).
Position the wireless access point and the FRITZ!WLAN USB
Stick so that there are as few obstacles between them as possible.
Avoiding WLAN Channels with DFS
The FRITZ!WLAN USB Stick loses the wireless LAN connection
in the 5-GHz frequency band for no apparent reason.
Cause
Forced channel change
Help
Set the channel 36, 40, 44 or 48 in the wireless access point.
On all other channels in the 5-GHz frequency band, the wireless access point is forced to switch channels whenever a radar device is transmitting on the same channel (DFS = Dynamic Frequency Selection).
6.5 Setting Automatic IP Address Assignment in Windows
Wireless access points like the FRITZ!Box are equipped with a
DHCP server. The DHCP server assigns addresses for the connected computers.
For your computer to obtain its IP address from the DHCP
server automatically, automatic assignment of IP addresses
must be set in Windows.
Preparations: Opening Network Connections
Windows 10
1. Set the cursor in the “Search the web and Windows”
search field in the Windows taskbar.
2. Enter “ncpa.cpl” and then press “Enter”.
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Setting Automatic IP Address Assignment in Windows
Windows 8
1. Press the Windows key and the Q key at the same time.
The search menu for apps appears.
2. Enter “ncpa.cpl” and then press “Enter”.
Windows 7
1. Click “Start”.
2. Enter “ncpa.cpl” in the search line of the start menu,
and press “Enter”.
Enabling Automatic IP Address Assignment
1. In the “Network Connections” window, click your wire-
less network connection with the right mouse button.
2. Select “Properties”.
3. Under “This connection uses the following items”, select
“Internet Protocol Version 4 (TCP/IPv4)”.
4. Click the “Properties” button.
5. On the “General” tab, enable the options “Obtain an IP
address automatically” and “Obtain DNS server address
automatically”.
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Setting Automatic IP Address Assignment in Windows
6. Click “OK” to save the settings.
7. Enable the options “Obtain an IP address automatically”
and “Obtain DNS server address automatically” for the
Internet protocol version 6 (TCP/IPv6) as well.
Now the computer receives an IP address from the wireless
access point.
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Removing the FRITZ!WLAN USB Stick
7 Removing the FRITZ!WLAN USB Stick
During uninstallation the driver software of the FRITZ!WLAN USB Stick
and the FRITZ!WLAN software are removed from your computer.
1. Click the “Start” button in Windows.
2. Click “Control Panel”.
3. Click “Programs” or “Software”.
4. Click “Uninstall a program” or “Change or Remove Pro-
grams”.
5. Select the “AVM FRITZ!WLAN” software.
6. Click “Uninstall/Change” or “Change/Remove”.
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Wireless LAN Standards
8 Wireless LAN Standards
Your FRITZ!WLAN USB Stick AC 430 supports the following
wireless LAN standards:
Standard Frequency Band Data Throughput (Gross) Data Throughput (Net)
802.11b 2.4 GHz 11 Mbit/s maximum 5 Mbit/s maximum
802.11g 2.4 GHz 54 Mbit/s maximum 25 Mbit/s maximum
802.11n 2.4 / 5 GHz 150 Mbit/s maximum 80 Mbit/s maximum
802.11a 5 GHz 54 Mbit/s maximum 25 Mbit/s maximum
802.11ac 5 GHz 433 Mbit/s maximum 200 Mbit/s maximum
The net transmission speed describes the transmission rate
of the user data.
Which standard is used in a wireless LAN depends on the settings of the wireless access point. The FRITZ!WLAN USB Stick
must use the same standard and the same frequency band as
the wireless access point.
If your wireless access point supports the 5-GHz frequency
band, use the 5-GHz band for fast wireless connections free
of interference. More channels are available for use in the
5-GHz band than in the 2.4-GHz band. In addition, there are
usually fewer wireless devices transmitting in the 5-GHz
band than in the 2.4-GHz band. This means that operation in
the 5-GHz is often subject to less interference than in the
2.4-GHz band.
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Technical Specifications
9 Technical Specifications
LEDs 2 (connection / activity)
USB port compatible with USB 2.0 and higher
Wireless LAN module support for radio networks in accordance with
IEEE 802.11n, IEEE 802.11g, IEEE 802.11b,
IEEE 802.11a and IEEE 802.11ac
Frequency band 2.4 and 5 GHz
Encryption WPA (Wi-Fi Protected Access) / WPA2 (802.11i)
Antenna integrated
Operating systems sup-
ported
Dimensions (W x D x H): approx. 53 x 20 x 11 mm
Weight 10 g
Power supply powered by USB, no external power supply re-
Maximum power consumption
Transmitter power max. 80 mW
Receiver sensitivity min. -94 dBm (2.4 GHz)
Supported data throughput rates (gross)
Firmware can be updated
Channels 1 through 13 and 36 through 140 (ETSI)
Ambient temperature
(during operation)
Ambient temperature
(idle)
Humidity (idle/opera-
tion)
Certification CE
/ WEP 64/128-bit (Wired Equivalent Privacy)
Windows 10 (32- or 64-bit) / Windows 8 (32-
or 64-bit) / Windows 7 (32- or 64-bit)
quired
1.8 W
min. -93 dBm (5 GHz)
802.11ac up to 433 Mbit/s
802.11a up to 54 Mbit/s
802.11n up to 150 Mbit/s
802.11g up to 54 Mbit/s
802.11b up to 11 Mbit/s
The achievable throughput rates (net data
rates) are presented in the table on page 27.
-5 to 45 °C
-10 to 70 °C
5 to 90%, no-condensation
FRITZ!WLAN USB Stick AC 430 28
Page 29
Customer Service
10 Customer Service
10.1 Documentation
Help on the FRITZ!WLAN Software
In the FRITZ!WLAN software you can open comprehensive
Help by clicking the “Help” button or entering the “F1” key.
Manual
The printed quick guide to the FRITZ!WLAN USB Stick AC 430
is enclosed.
The PDF file of the manual can be opened and downloaded
from the Internet at the following address:
en.avm.de/service/manuals
Choose the “FRITZ!WLAN” product group and then
“FRITZ!WLAN USB Stick AC 430”. The PDF is opened.
The current Adobe Acrobat Reader for reading PDF documents can be downloaded from the Internet free of charge at
www.adobe.com
.
10.2 Information in the Internet
On its website AVM presents comprehensive information on
your AVM products as well as new product announcements
and new product versions.
AVM Service
The Service area is the portal for all product-specific services
from AVM: FRITZ! Clips, manuals, downloads and support requests. In the Service area you can also receive comprehensive information and useful tips on configuring and operating
your FRITZ!WLAN USB Stick.
en.avm.de/service
FRITZ!WLAN USB Stick AC 430 29
Page 30
Updates
AVM Knowledge Base
In our AVM Knowledge Base you can find precise solutions to
your problems. The AVM Knowledge Base is located in the
“Service” area of the AVM web site:
en.avm.de/service
10.3 Updates
FRITZ!WLAN USB Stick provides updates for the AVM in the
Internet free of charge.
The latest driver software can be downloaded at the following
address:
en.avm.de/service/downloads
10.4 Support from the Support Team
Support by E-mail
You can send us an English-language request by e-mail at any
time using the “Service” area at our web site.
en.avm.de/service/support-request/your-support-request
Preparing for a Support E-mail
The following information should be prepared for your mail:
• FRITZ!WLAN USB Stick
For which FRITZ!WLAN USB Stick you require support for?
The exact name of your device is located on the underside of the device.
• Serial number of the FRITZ!WLAN USB Stick
The serial number is printed on the sticker attached to
the base of the device. Support staff will always check
this number to ensure that you are a registered user.
• Which operating system are you using: for example,
Windows 8.1, Windows 8, Windows 7, Windows Vista or
Windows XP?
FRITZ!WLAN USB Stick AC 430 30
Page 31
Support from the Support Team
• At what step of the installation or in which application
does an error occur or an error message appear?
What is the exact wording of the message?
• What is the exact name of the wireless LAN access point
you use with your FRITZ!WLAN USB Stick?
The exact name of a FRITZ!Box is located on the underside of the box housing.
• Which driver version of the FRITZ!WLAN USB Stick is in-
stalled? The driver version is listed in the FRITZ!WLAN
program:
Click the FRITZ!WLAN program icon in the notification
area of the task bar and select the menu command
“About”.
Once you have gathered this information, please open the
AVM Service pages.
1. Select the product group and product for which you
need support from the “Support” area.
2. Click “Next”.
3. Select the topic for your support request.
4. If needed, narrow the topic.
5. If you do not find the required information, click
the“Contact support” button.
6. Fill out the form and send it to AVM by clicking the “Sub-
mit support request” button.
The Support team will assist you in resolving your problem.
FRITZ!WLAN USB Stick AC 430 31
Page 32
Manufacturer’s Warranty
We offer a manufacturer’s warranty of 5 years on the hardware of this original product. The warranty period begins with the date of purchase by the first end user. Compliance with the warranty period can be proven by submission of the original invoice or comparable documents. This warranty
does not restrict your warranty rights based on the contract of sale or other statutory rights.
Within the warranty period, we will remove defects to the product which are demonstrably due to
faults in materials or manufacturing. Our warranty does not cover defects which occur due to incorrect installation, improper use, non-observance of instructions in the user manual, normal
wear and tear or defects in the environment of the system (third-party hardware or software). We
may, at our discretion, repair or replace the defective product. Claims other than the right to the
removal of defects which is mentioned in these terms of warranty are not constituted.
We guarantee that the software conforms with general specifications, not, however, that the software meets your individual requirements. Delivery costs will not be reimbursed. Products which
have been replaced revert to our ownership. Claims recognized under warranty entail neither an
extension or recommencement of the warranty period. If we reject a warranty claim, this claim
lapses no later than six months after being rejected by us.
This war ranty s hall be governed by German s ubstantive law, to the exclusion of the United Nat ions
Convention on Contracts for the International Sale of Goods (CISG).
FRITZ!WLAN USB Stick AC 430 32
Page 33
Legal Notice
Legal Notice
This documentation and the software it describes are protected by copyright. AVM grants the nonexclusive right to use the software, which is supplied exclusively in object code format. The licensee may create only one copy of the software, which may be used exclusively for backup use.
AVM reserves all rights that are not expressly granted to the licensee. Without previous approval
in writing, and except for in cases permitted by law, it is particularly prohibited to
• copy, propagate or in any other manner make this documentation or this software publicly ac-
cessible, or
• process, disassemble, reverse engineer, translate, decompile or in any other manner open
the software and subsequently copy, propagate or make the software publicly accessible in
any other manner.
The licensing conditions are included in the Online Help on the FRITZ!WLAN under the keywords
“Copyright” and “Legal Notice”.
This documentation and software have been produced with all due care and checked for correctness in accordance with the best available technology. AVM GmbH disclaims all liability and warranties, whether express or implied, relating to the AVM product’s quality, performance or suitability for any given purpose which deviates from the performance specifications contained in the
product description. The licensee bears all risk in regard to hazards and impairments of quality
which may arise in connection with the use of this product.
AVM will not be liable for damages arising directly or indirectly from the use of the manual or the
software, nor for incidental or consequential damages, except in case of intent or gross negligence. AVM expressly disclaims all liability for the loss of or damage to hardware or software or
data as a result of direct or indirect errors or destruction and for any costs (including connection
charges) related to the documentation and the software and due to incorrect installations not performed by AVM itself.
The information in this documentation and the software are subject to change without notice for
the purpose of technical improvement.
© AVM GmbH 2013—2016. All rights reserved. Documentation release 06/2016
AVM Audiovisuelles Marketing
und Computersysteme GmbH
Alt-Moabit 95
D 10559 Berlin
Germany
AVM in the Internet: en.avm.de
Trademarks: Unless otherwise indicated, all trademarks mentioned are legally protected trade-
marks owned by AVM, especially product names and logos. Microsoft, Windows and the Windows
logo are trademarks owned by Microsoft Corporation in the USA and/or other countries. All other
product and company names are trademarks of their respective owners.
AVM Computersysteme
Vertriebs GmbH
Alt-Moabit 95
D 10559 Berlin
Germany
FRITZ!WLAN USB Stick AC 430 33
Page 34
Declaration of CE Conformity
AVM declares herewith that the device is compliant with the basic requirements and the relevant
rules in directives 2014/53/EU, 2009/125/EC and 2011/65/EU.
The declaration of CE conformity is available at en.avm.de/ce
.
Disposal Information
In accordance with European regulations, FRITZ!WLAN USB Stick AC 430, as well as all devices
and electronic components contained in the package, may not be disposed with household
waste.
After use, please dispose of FRITZ!WLAN USB Stick AC 430 and all electronic components and devices included with delivery at a collection point in your local community for the disposal of electric and electronic appliances.
Symbol for the separate collection of electric and electronic devices
FRITZ!WLAN USB Stick AC 430 34
Page 35
Index
A
ad hoc network . . . . . . . . . . . . . . . . . . . 15
C
CE conformity declaration . . . . . . . . . . 34
connecting
with Stick & Surf. . . . . . . . . . . . . . . . 8
conventions. . . . . . . . . . . . . . . . . . . . . . . 5
copyright . . . . . . . . . . . . . . . . . . . . . . . . 33
customer service. . . . . . . . . . . . . . . . . . 29
D
declaration of CE conformity . . . . . . . . 34
direct connection . . . . . . . . . . . . . . . . . 15
disposal. . . . . . . . . . . . . . . . . . . . . . . . . 34
documentation . . . . . . . . . . . . . . . . . . . 29
E
establishing connection
with WPS . . . . . . . . . . . . . . . . . . . . . 11
F
FRITZ!WLAN software . . . . . . . . . . . . . . 17
H
help
knowledge base . . . . . . . . . . . . . . . 30
manual . . . . . . . . . . . . . . . . . . . . . . 29
support team . . . . . . . . . . . . . . . . . 30
help in case of errors . . . . . . . . . . . . . . 19
I
imprint . . . . . . . . . . . . . . . . . . . . . . . . . . 33
information in the Internet
knowledge base . . . . . . . . . . . . . . . 30
service. . . . . . . . . . . . . . . . . . . . . . . 29
installation
help for errors . . . . . . . . . . . . . . . . . 19
IP address . . . . . . . . . . . . . . . . . . . . . . . 17
L
legal notice . . . . . . . . . . . . . . . . . . . . . . 33
M
manufacturer’s warranty . . . . . . . . . . . 32
N
network
error during data exchange . . . . . . 21
R
recycling . . . . . . . . . . . . . . . . . . . . . . . . 34
removing . . . . . . . . . . . . . . . . . . . . . . . . 26
resolving errors. . . . . . . . . . . . . . . . . . . 19
S
service . . . . . . . . . . . . . . . . . . . . . . . . . . 29
software update . . . . . . . . . . . . . . . . . . 30
software, FRITZ!WLAN. . . . . . . . . . . . . . 17
Stick & Surf . . . . . . . . . . . . . . . . . . . . . . . 8
support
information in the Internet. . . . . . . 29
symbols. . . . . . . . . . . . . . . . . . . . . . . . . . 5
T
transmission rate . . . . . . . . . . . . . . . . . 17
troubleshooting . . . . . . . . . . . . . . . . . . 19
U
update
driver software . . . . . . . . . . . . . . . . 30
FRITZ!WLAN USB Stick AC 430 35
Page 36
W
warranty. . . . . . . . . . . . . . . . . . . . . . . . . 32
wireless LAN
help for errors . . . . . . . . . . . . . . . . . 20
wireless LAN connection
ad hoc network. . . . . . . . . . . . . . . . 15
configuring on computer . . . . . . . . 11
transmission rate . . . . . . . . . . . . . . 17
with Stick & Surf. . . . . . . . . . . . . . . . 8
with WPS . . . . . . . . . . . . . . . . . . . . . 11
wireless networks service
in Windows 8 . . . . . . . . . . . . . . . . . 13
Windows 10 . . . . . . . . . . . . . . . . . . 12
Windows 7 . . . . . . . . . . . . . . . . . . . 12
WPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
FRITZ!WLAN USB Stick AC 430 36
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