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FRITZ!Box 7490
n
Installation
nstallatio
nd O
and Operation
eration
Page 2
Table of Contents
Security and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Handling the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Conventions in the Manual . . . . . . . . . . . . . . . . . . . . . . 11
1 The FRITZ!Box 7490 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2 Ports, Interfaces, Buttons and LEDs . . . . . . . . . . . . . . . 13
2.1 Ports and Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.2 Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.3 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3 Before You Connect the FRITZ!Box . . . . . . . . . . . . . . . . . 17
3.1 Contents of the FRITZ!Box Package. . . . . . . . . . . . . . . . . . . . . . . . . . 17
3.2 Requirements for Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4 Connecting the FRITZ!Box. . . . . . . . . . . . . . . . . . . . . . . . 19
4.1 Connecting to Electrical Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
4.2 Connecting to the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
4.3 Connecting to the Landline Telephone Network . . . . . . . . . . . . . . . 24
5 Connecting a Computer with a Network Cable . . . . . . . 26
5.1 Connecting to the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
5.2 Connecting a Network Hub or Switch . . . . . . . . . . . . . . . . . . . . . . . . 27
6 Connecting Computers with the FRITZ!Box
over Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
6.1 Procedure for Establishing Secure Wireless LAN Connections . . . . 28
6.2 Establishing a Wireless LAN Connection Using WPS . . . . . . . . . . . . 28
6.3 Establishing a Wireless LAN Connection with a Network Key . . . . . 31
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7 The FRITZ!Box User Interface . . . . . . . . . . . . . . . . . . . . . 32
7.1 Opening the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
7.2 Overview: FRITZ!Box at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
7.3 Standard View and Advanced View . . . . . . . . . . . . . . . . . . . . . . . . . 34
8 Using System Functions of the FRITZ!Box . . . . . . . . . . . 35
8.1 Diagnostics: Checking FRITZ!Box Functions. . . . . . . . . . . . . . . . . . . 35
8.2 Using Energy-Saving Functions of the FRITZ!Box . . . . . . . . . . . . . . . 36
8.3 Push Services: Notification Services of the FRITZ!Box. . . . . . . . . . . 38
8.4 Locking the Buttons on the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . 40
8.5 Saving and Restoring the FRITZ!Box Settings. . . . . . . . . . . . . . . . . . 40
8.6 Update: Updating FRITZ!OS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
9 Configuring an Internet Connection in the FRITZ!Box . . 46
9.1 Internet Connection for DSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
9.2 Internet Connection for Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
9.3 Internet Connection for the Mobile Network . . . . . . . . . . . . . . . . . . 47
9.4 Internet Connection over LAN 1: FRITZ!Box as a Router. . . . . . . . . . 48
9.5 Internet Connection over Wireless LAN . . . . . . . . . . . . . . . . . . . . . . 50
9.6 Surfing the Net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
10 Connecting Telephones and Other Terminal Devices . . 51
10.1 Connecting an Analog Telephone or Terminal Device . . . . . . . . . . . 51
10.2 Connecting ISDN Telephones and ISDN Terminal Devices . . . . . . . 51
10.3 Registering FRITZ!Fon and Other Cordless (DECT) Telephones . . . . 52
10.4 Registering an iPhone or Android Smartphone . . . . . . . . . . . . . . . . 53
10.5 Connecting an IP Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
10.6 Connecting a Door Intercom System. . . . . . . . . . . . . . . . . . . . . . . . . 55
11 Configuring the FRITZ!Box for Telephone Calls . . . . . . . 56
11.1 Configuring Your Telephone Numbers . . . . . . . . . . . . . . . . . . . . . . . 56
11.2 Configuring Telephones and Other Terminal Devices
in the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
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12 Password Protection: Using FRITZ!Box Safely . . . . . . . . 58
12.1 Login with Password: FRITZ!Box Procedures . . . . . . . . . . . . . . . . . . 58
12.2 Using a FRITZ!Box Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
12.3 Using FRITZ!Box Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
12.4 Forgot Password—What to Do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
12.5 Mode “No login” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
13 MyFRITZ!: Accessing the FRITZ!Box from Anywhere . . . 70
13.1 Configuring MyFRITZ! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
13.2 Using MyFRITZ! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
13.3 Security with MyFRITZ!. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
14 FRITZ!Box as an Internet Router . . . . . . . . . . . . . . . . . . . 76
14.1 Parental Control: Access Profiles for Internet Use . . . . . . . . . . . . . . 76
14.2 Port Forwarding: Making Computers Accessible from the Internet. 84
14.3 Dynamic DNS: Name instead of IP Address . . . . . . . . . . . . . . . . . . . 88
14.4 Access from the Internet via HTTPS, FTP and FTPS. . . . . . . . . . . . . . 88
14.5 Prioritization: Right of Way for Internet Access . . . . . . . . . . . . . . . . 90
14.6 VPN: Remote Access to the Home Network . . . . . . . . . . . . . . . . . . . 93
14.7 Freely Selectable DNS Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
14.8 DNSSEC: Security for DNS Queries . . . . . . . . . . . . . . . . . . . . . . . . . . 95
14.9 IPv6: The New Internet Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
14.10 Mobile Network: Replacing Faulty DSL . . . . . . . . . . . . . . . . . . . . . . . 98
14.11 LISP: FRITZ!Box as a LISP Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
15 FRITZ!Box as a WLAN Access Point. . . . . . . . . . . . . . . . 103
15.1 Switching the Wireless Radio Network On and Off by Schedule. . 103
15.2 Extending a Wireless Radio Network . . . . . . . . . . . . . . . . . . . . . . . 104
15.3 Wireless LAN—Getting Technical . . . . . . . . . . . . . . . . . . . . . . . . . . 105
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16 FRITZ!Box as a Telephone System . . . . . . . . . . . . . . . . 114
16.1 Telephone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
16.2 Call List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
16.3 Answering Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
16.4 Fax Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
16.5 Call Diversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
16.6 Dialing Rules for Outgoing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
16.7 Blocking Telephone Numbers and Callers . . . . . . . . . . . . . . . . . . . 124
16.8 Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
16.9 Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
16.10 Baby Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
16.11 Making Telephone Calls with Convenience Functions. . . . . . . . . . 128
17 FRITZ!Box as a DECT Base Station . . . . . . . . . . . . . . . . 136
17.1 Paging Cordless Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
17.2 Registering a Cordless Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . 136
17.3 Deregistering a Cordless Telephone . . . . . . . . . . . . . . . . . . . . . . . . 136
17.4 Enabling DECT Eco . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
18 FRITZ!Box Connects Network Devices . . . . . . . . . . . . . 138
18.1 Network Settings in the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . 138
18.2 Obtaining an IP Address Automatically . . . . . . . . . . . . . . . . . . . . . 145
19 Connecting USB Devices to the FRITZ!Box. . . . . . . . . . 148
19.1 Power Supply for USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
19.2 USB Devices on the FRITZ!Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
19.3 Using USB Devices Safely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
19.4 Configuring Access Rights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
19.5 Accessing USB Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
19.6 Sharing a USB Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
20 Managing Memory with FRITZ!NAS . . . . . . . . . . . . . . . 155
20.1 Requirements for FRITZ!NAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
20.2 Starting FRITZ!NAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
20.3 FRITZ!NAS Password Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
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21 Assigning a FRITZ!Box Name . . . . . . . . . . . . . . . . . . . . 156
22 Controlling Smart Home Devices . . . . . . . . . . . . . . . . . 157
23 Configuring Internet Access for Guests . . . . . . . . . . . . 158
23.1 Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
23.2 Wireless Guest Access: Private Hotspot. . . . . . . . . . . . . . . . . . . . . 158
23.3 Configuring Guest Access on the LAN 4 Port . . . . . . . . . . . . . . . . . 159
24 Help in Case of Errors . . . . . . . . . . . . . . . . . . . . . . . . . . 160
24.1 DSL Connection Not Established . . . . . . . . . . . . . . . . . . . . . . . . . . 160
24.2 The User Interface Does Not Open . . . . . . . . . . . . . . . . . . . . . . . . . 161
24.3 Cannot Establish a Wireless LAN Connection . . . . . . . . . . . . . . . . 164
24.4 Wireless LAN Connection Interrupted. . . . . . . . . . . . . . . . . . . . . . . 165
25 Configuring FRITZ!Box on the Telephone. . . . . . . . . . . 167
25.1 Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
25.2 Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
25.3 Call Diversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
25.4 Switching the Wireless Network On and Off. . . . . . . . . . . . . . . . . . 172
25.5 Loading Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
25.6 Disabling and Enabling Automatic Outside Dialing. . . . . . . . . . . . 173
26 Taking FRITZ!Box Out of Operation. . . . . . . . . . . . . . . . 174
26.1 Loading Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
26.2 Uninstalling Supplementary Software . . . . . . . . . . . . . . . . . . . . . . 176
27 Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . 178
27.1 Ports and Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
27.2 Router Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
27.3 User Interface and Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
27.4 Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
27.5 Device Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
27.6 Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
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28 Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
28.1 Documentation on the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . 182
28.2 Information in the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
28.3 Feedback on FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
28.4 Assistance from the Support Team. . . . . . . . . . . . . . . . . . . . . . . . . 184
28.5 Manufacturer’s Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Legal Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Declaration of CE Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Disposal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Drilling Template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
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Security and Handling
Before installing and using the FRITZ!Box, please read the following security and handling instructions.
Safety Instructions
Before connecting the FRITZ!Box 7490, observe the following
security instructions in order to protect yourself and the
FRITZ!Box from harm.
• Overloaded outlets, extension cords and power strips
can lead to fires or electric shocks.
– Avoid using sockets strips and extension cords if at
all possible.
– Do not connect multiple extension cords or socket
strips to each other.
• Damage to electric wiring or gas or water pipes during
drilling can present a significant danger.
– Before mounting the FRITZ!Box on the wall, make
sure that there are no electrical lines, gas or water
pipes located where you need to drill the holes. If
necessary, check the site with a pipe detector or consult with qualified experts.
• Heat accumulation can lead to overheating of the
FRITZ!Box and subsequently damage the FRITZ!Box.
– Provide for sufficient air circulation around the
FRITZ!Box.
– Make sure that the ventilation slits on the FRITZ!Box
housing are always unobstructed.
– The FRITZ!Box should not be placed on a carpet or on
upholstered furniture.
– Do not cover the FRITZ!Box.
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• The base of the FRITZ!Box can heat up during normal op-
eration. This heat can cause damage to heat-sensitive
surfaces.
– Do not place the FRITZ!Box on heat-sensitive sur-
• During electrical storms, lightning and electrical surges
present a danger to connected electrical devices.
– Do not install the FRITZ!Box during an electrical
– During a storm, disconnect the FRITZ!Box from the
• Moisture and liquids that find their way into the
FRITZ!Box can cause electric shocks or short circuits.
– Only use the FRITZ!Box indoors.
– Never let liquids get inside the FRITZ!Box.
• The device contains hazardous components and should
only be opened by authorized repair technicians.
– Do not open the FRITZ!Box housing.
Handling the FRITZ!Box
faces.
storm.
power supply and from the DSL or VDSL line.
• Insert the FRITZ!Box into an electrical outlet that is easy
to reach.
• You can place the FRITZ!Box on a horizontal surface or
mount it on a wall. For a drilling template to mount the
FRITZ!Box on a wall, see page 189.
• Place or hang the FRITZ!Box in a dry location that is free
of dust and protected from direct sunlight.
• For ideal operating conditions, mount the FRITZ!Box on a
wall with the cables connected on the bottom.
• When connecting the FRITZ!Box to your computer using a
network cable, keep in mind that the cable can be no
longer than 100 m.
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• If you would like to establish wireless connections be-
tween the FRITZ!Box and the computer, position the
FRITZ!Box at a central location.
• Make sure to keep sufficient distance from potential
sources of interference like microwave devices or electric devices with large metal housings.
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Conventions in the Manual
This manual uses the following symbols and emphases:
This symbol marks useful hints and tips.
This symbol indicates important instructions that must be
observed to avoid malfunctions.
• Quotation marks designate elements and features in the
user interface and paths.
Example
Select the “Home Network / Smart Home” menu and
then click “Register New Device”.
• 95Pointed brackets mark wild cards.
Example
Press the keys sr<Seq>. <Seq> stands for a keyboard
sequence.
• Bold type emphasizes important words.
Example
Do not leave the page without saving.
• Blue font in the text designates links and references
within this manual and addresses to be entered in the
browser.
Example
See also the information on page 11.
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The FRITZ!Box 7490
1The FRITZ!Box7490
Welcome! We are pleased you decided on a FRITZ!Box. The
FRITZ!Box 7490 is the hub of your home network, connecting your
computers and network devices with the Internet. You can operate the
FRITZ!Box as an Internet router on a DSL or VDSL line.
The FRITZ!Box is equipped with ports for computers, telephones and
USB devices and supports the wireless technologies WLAN and DECT.
You can use the FRITZ!Box as a wireless LAN access point for wireless
devices like notebooks, tablets or smartphones and as DECT base station for your cordless telephones.
Connected telephones use the FRITZ!Box as a telephone system
(PBX).
The FRITZ!Box integrates connected computers and network devices
into your private home network. The devices can exchange data with
each other and enjoy shared access to USB hard drives, USB printers
and other USB devices. The FRITZ!Box transmits music, video and image files to suitable playback devices in the home network.
Settings for the FRITZ!Box and for your private network are configured
in an easy-to-use user interface. The user interface can be opened in
any web browser. Wizards guide you step by step through the most
important FRITZ!Box functions.
You can expand the scope of functions of your FRITZ!Box with AVM
smart home devices for home automation.
This manual assists you in connecting, configuring and operating your
FRITZ!Box. Its purpose is not only to introduce to you the many functions of the device, but also to familiarize you with some of the technical context. Have fun using your FRITZ!Box!
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Ports, Interfaces, Buttons and LEDs
Printer, storage media,
UMTS/HSPA modem and USB devices
DSL and telephone line
(analog/ISDN)
Notebook, PC, smartphone
video/TV streaming
FRITZ!Fon or other
DECT telephones
DSL/VDSL 4 x Gigabit
WLAN AC+N
2,4 GHz and 5 GHz
DECT
LAN, 1 Gbit/s, PC,
game console, network
Telephone,
telephone system
ISDN
Analog telephones,
answering machine, fax
2 x analog
2 x USB 3.0/2.0
2 Ports, Interfaces, Buttons and LEDs
This chapter describes the ports, interfaces, buttons and LEDs of the
FRITZ!Box.
2.1 Ports and Interfaces
Possibilities for connecting the FRITZ!Box
• DSL/TEL
Socket for connecting to ADSL2+ and VDSL as well as to
the telephone network (analog landline network or
ISDN)
• FON1 and FON2
2 RJ11 sockets for connecting analog telephones and
other analog terminal devices
• FON S
0
RJ45 socket for connecting ISDN telephones or telephone systems (PBXs)
• LAN 1—LAN 4
4 gigabit Ethernet ports (10/100/1000 Base-T) for connecting computers and other network devices like game
consoles and network hubs
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Ports and Interfaces
• USB
2 USB 3.0/2.0 ports for connecting USB devices like
printers or storage media
• Wireless access point
Integrated wireless access point for connecting to wireless LAN devices that use the radio standard
IEEE 802.11a, IEEE 802.11b, IEEE 802.11g or
IEEE 802.11n (in the 2.4- or 5-GHz frequency band) or
IEEE 802-11ac
• DECT base station
Integrated DECT base station for connecting up to
6 cordless telephones that use the DECT standard
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Buttons
Power / DSL
Internet
Fixed Line
WLAN
Info
e
/
L
te
et
e
o
2.2 Buttons
The FRITZ!Box has two buttons on the top of the housing.
DS
w
Fixed Lin
Inf
FRITZ!Box buttons
Button Functions
“WLAN” Button
• Switch wireless LAN of the FRITZ!Box on and off
• Establish a wireless LAN connection using WPS, see
Establishing a Wireless LAN Connection Using WPS from
page 28
“DECT” Button
• Register cordless telephones with the FRITZ!Box; see
page 52.
• Page cordless telephones you can’t find; see page 136.
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LEDs
2.3 LEDs
The FRITZ!Box 7490 has five LEDs, which flash or light up to
display various connection statuses and events.
LED Condition Meaning
Power /
DSL
Internet
Fixed
Line
WLAN
Info
on Device has electrical power and the DSL line is ready for operation
flashing Device has electrical power and the connection to DSL is being es-
tablished or has been interrupted
on Telephone connection to the Internet is active
flashing Messages in your mailbox
• This function must be supported by your telephony provider
on Telephone connection to the landline network active
flashing Messages in your mailbox
• This function must be supported by your telephony provider
on Wireless LAN function is enabled
flashing • Switching the wireless LAN function on or off
• Adopting the wireless LAN settings
• Performing WPS
• WPS procedure aborted: More than two wireless devices are
performing WPS at the same time. Repeat the WPS procedure.
on • The LED signals an event specified in the user interface under
“System / Buttons and LEDs / “Info” Display”
• Stick & Surf procedure with FRITZ!WLAN USB Stick from AVM
concluded
flashing • Updating FRITZ!OS
• New messages on the FRITZ!Box answering machine, online
meter reached the defined value, or another event defined in
the user interface under “System / Buttons and LEDs / “Info”
Display” is signaled
• Stick & Surf procedure with FRITZ!WLAN USB Stick from AVM in
progress
• Registration procedure for a DECT handset in progress
flashing red Error:
• Open the FRITZ!Box user interface, see
• Follow the instructions on the “Overview” page.
page 32.
FRITZ!Box 7490 16
Page 17
Before You Connect the FRITZ!Box
3 Before You Connect the FRITZ!Box
• See the information on Security and Handling on page 8.
• Check the contents of your FRITZ!Box package. See page 17 to
find out what is included in the package.
• Make sure that the requirements for operating the FRITZ!Box
have been met; see page 17.
3.1 Contents of the FRITZ!Box Package
• FRITZ!Box 7490
• one power supply unit
• one network cable
• one DSL/telephone cable (gray-black)
• one telephone adapter (black)
• one DSL adapter (gray)
• one quick guide
3.2 Requirements for Operation
In order to operate the FRITZ!Box, you must have the following:
• an up-to-date web browser
Some of the FRITZ!Box functions can be used only with a
web browser that supports HTML5, for instance Firefox
version 17 or higher, Internet Explorer version 9 or
higher, or Google Chrome version 23 or higher.
• a connection to the Internet
– DSL line with or without splitter:
ADSL/ADSL2/ADSL2+ (also IP-based, Annex J), or alternatively ITU G.992.1, ITU G.992.3 or ITU G.992.5
(Annex B or J)
– or VDSL2 (also IP-based) or ITU G.993.2 (up to
17 MHz)
– or an Internet cable access with cable modem
FRITZ!Box 7490 17
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Requirements for Operation
– or a USB modem for mobile Internet access
– or another Internet connection
• for the wireless LAN connection to tablets, smartphones
and computers:
Tablets, smartphones or computers that support wireless LAN compliant with IEEE 802.11ac, IEEE 802.11n,
IEEE 802.11g, IEEE 802.11a, or IEEE 802.11b. Computers that do not have wireless LAN integrated can be
equipped with wireless LAN support by installing a wireless LAN device, like a FRITZ!WLAN USB Stick, for
instance.
• for connecting computers using network cables:
computer with a network port (network adapter standard
Ethernet 10/100/1000 Base-T)
• for landline telephony:
an analog telephone line or ISDN point-to-multipoint
line in accordance with the Euro ISDN protocol DSS1
(UMTS/HSPA)
FRITZ!Box 7490 18
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Connecting the FRITZ!Box
DS
L/
T
L
DSL/TEL
FON 1
FON 2
LAN 1
2
LAN 2
3
LAN 3
4
LAN 4
Power
0
FON S
0
W
LAN
WPS
DECT
Info
WLAN
Fixed Line
Internet
Power/DSLL
4 Connecting the FRITZ!Box
• Before you connect the FRITZ!Box, read the instructions on
Security and Handling on page 8.
• Connect the FRITZ!Box to the power supply.
• Connect the FRITZ!Box to your Internet connection.
• Connect the FRITZ!Box to your telephone line.
4.1 Connecting to Electrical Power
Connecting to the power supply
1. Pick up the power supply unit included in the FRITZ!Box
package.
Use only this power supply unit for connecting to electrical power.
2. Connect the power supply unit to the socket on the
FRITZ!Box labeled “Power”.
3. Plug the other end into an AC power outlet.
The “Power / DSL” LED begins flashing after a few seconds to
indicate that the FRITZ!Box is ready for operation.
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Connecting to the Internet
4.2 Connecting to the Internet
The FRITZ!Box can be connected using various types of Internet connections:
• DSL/VDSL line
• Internet cable access using a cable modem
• Internet via mobile network using a UMTS/HSPA modem
• Internet connection of another router
Connecting to a DSL or VDSL Line
How to connect the FRITZ!Box depends on the type of your
line.
Line Sockets Connecting the
FRITZ!Box
DSL or VDSL line with landline
Your landline is an analog telephone line or an ISDN line.
Read the instructions
on page 21.
You have a telephone
socket (left) and a DSL
splitter.
If you have ISDN, the
NTBA is also connected to
the DSL splitter.
DSL or VDSL line only, without
landline (also “IP-based access”
or “direct access”)
Telephone calls can be conducted over the Internet.
You have a telephone
socket.
FRITZ!Box 7490 20
Read the instructions
on page 22.
Page 21
Connecting to the Internet
DS
L/
T
TE
L
DSL/TEL
FON 1
FON 2
LAN 1
2
LAN 2
3
LAN 3
4
LAN 4
Power
0
FON S
0
W
LAN
WPS
DECT
Info
WLAN
Fixed Line
Internet
Power/DSLL
Connecting to a DSL or VDSL Line with a Landline
Connecting to the DSL splitter
If you have a DSL line and a telephone line, then connect the
FRITZ!Box as follows:
1. Connect the long end of the DSL/telephone cable to the
socket on the FRITZ!Box labeled “DSL/TEL”.
2. Then connect the short, gray end of the cable to the ap-
propriate socket on the DSL splitter.
If the plug on the gray end of the cable does not fit into
the socket of your DSL splitter, insert it into the DSL
adapter gray included in the package. Then insert the
DSL adapter into the DSL splitter.
The “Power / DSL” LED begins flashing and then lights constantly. The FRITZ!Box is now ready for Internet connections
over DSL.
If the “Power / DSL” continues flashing, read DSL Connection
Not Established on page 160.
FRITZ!Box 7490 21
Page 22
Connecting to the Internet
DSL
/T
TE
L
DSL/TEL
FON 1
FON 2
LAN 1
2
LAN 2
3
LAN 3
LAN 4
Power
0
FON S
0
W
LAN
WPS
DECT
Info
WLAN
Fixed Line
Internet
Power/DSLL
Connecting to the IP-based DSL or VDSL Line
Connecting to the DSL or VDSL line
If you have a DSL or VDSL line without a connection to the
landline telephone network (also known as IP-based or direct
access), then connect the FRITZ!Box as follows:
1. Connect the longer end of the DSL cable to the socket on
the FRITZ!Box labeled“DSL/TEL”.
2. Connect the short, gray end of the cable to the appropri-
ate socket on the DSL or VDSL line. The black branch of
the cable remains free.
If the plug on the gray end of the cable does not fit into
the socket of your DSL or VDSL line, insert it into the gray
DSL adapter included in the package. Then insert the
DSL adapter into the DSL or VDSL line.
The “Power / DSL” LED begins flashing and then lights constantly. The FRITZ!Box is now ready for Internet connections
over DSL.
If the “Power / DSL” continues flashing, read DSL Connection
Not Established on page 160.
Connecting to the Cable Junction
With an additional cable modem you can also use your
FRITZ!Box 7490 on a cable connection. Use a network cable.
1. Connect the free end of the network cable to the LAN
(Ethernet) port on the cable modem.
2. Connect the other end of the network cable to the socket
on the FRITZ!Box labeled “LAN 1”.
FRITZ!Box 7490 22
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Connecting to the Internet
3. Connect a computer with the FRITZ!Box either via wire-
less LAN or using a network cable; see Connecting a
Computer with a Network Cable from page 26 and
Connecting Computers with the FRITZ!Box over Wireless
LAN from page 28.
4. Set up the Internet connection for connections via cable
in the FRITZ!Box; see page 47.
Connecting to the Internet via the Mobile Network
If no other kind of Internet connection is available, you can
use your FRITZ!Box to connect to the Internet via the mobile
communications network. A USB modem for mobile Internet
access (UMTS/HSPA) is required for this.
The FRITZ!Box supports UMTS/HSPA modems from various
manufacturers.
1. Insert the USB modem into the USB port on the
FRITZ!Box.
2. Set up the Internet connection via the mobile communi-
cations network; see page 47.
Connecting to a Router or a Network
You can use the FRITZ!Box at an already existing Internet access. To do this the FRITZ!Box is connected to the router or
network.
Connecting Using a Network Cable
A network cable is required to connect the FRITZ!Box to a router.
1. Insert one end of the cable into the socket on the “ la-
beled LAN 1FRITZ!Box”.
2. Insert the other end of the cable into a network socket
on the router or in the network.
Once you have connected a computer to the FRITZ!Box, you
can configure the Internet connection as described in section
Internet Connection over LAN 1: FRITZ!Box as a Router on
page 48.
FRITZ!Box 7490 23
Page 24
Connecting to the Landline Telephone Network
DS
L/
T
TE
L
DSL/TEL
FON 1
FON 2
LAN 1
2
LAN 2
3
LAN 3
4
LAN 4
Power
0
FON S
0
W
LAN
WPS
DECT
Info
WLAN
Fixed Line
Internet
Power/DSLL
Connecting via Wireless LAN
If the router is a wireless access point, you can also connect
the FRITZ!Box with the router over wireless LAN. To do this the
radio network of the router must work in the 2.4-GHz frequency band and use WPA encryption. Section Internet Connection
over Wireless LAN on page 50 describes how to establish the
wireless LAN connection and what to watch out for.
4.3 Connecting to the Landline Telephone Network
You can connect the FRITZ!Box with the following telephone
landlines:
• analog telephone line
• ISDN line
An analog telephone line is a single line with one telephone
number. ISDN lines have three or more telephone numbers.
Connecting to the Analog Line
Analog telephone line
1. Insert the long, gray end of the DSL/telephone cable in
the socket on the FRITZ!Box labeled “DSL/TEL”.
FRITZ!Box 7490 24
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Connecting to the Landline Telephone Network
DSL/
T
TE
L
DSL/TEL
FON 1
FON 2
LAN 1
2
LAN 2
3
LAN 3
4
LAN 4
Power
0
FON S
0
W
LAN
WPS
DECT
Info
WLAN
Fixed Line
Internet
Power/DSLL
2. Insert the short, black end of the cable into the landline
socket for your line.
If the plug on the cable does not fit into the socket of
your landline, use the black adapter included in the
FRITZ!Box package.
For more information about connecting the FRITZ!Box,
contact your DSL provider.
Connecting to the ISDN Line
ISDN line
1. Insert the long, gray end of the DSL/telephone cable into
the socket on the FRITZ!Box labeled “DSL/TEL”.
2. Insert the short, black end of the cable into a socket (S
0
interface) on your ISDN NTBA.
If the plug on the cable does not fit into ISDN NTBA, use
the black adapter included in the FRITZ!Box package.
FRITZ!Box 7490 25
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Connecting a Computer with a Network Cable
DSL/
T
TE
L
DSL/TEL
FON 1
FON 2
LAN 1
2
LAN 2
3
LAN 3
4
LAN 4
Power
0
FON S
0
W
LAN
WPS
DECT
Info
WLAN
Festnetz
Internet
Power/DSLL
5 Connecting a Computer with a Network Cable
You can connect computers and other network devices with the
FRITZ!Box using a network cable.
5.1 Connecting to the Computer
One computer or other network device can be connected to
each LAN port of the FRITZ!Box.
Connecting a computer using a network cable
1. Insert the network cable included in the package into
the LAN port of the computer.
You can also use any other network cable. For more information, see page 180.
2. Insert the free end of the cable into a LAN socket on the
FRITZ!Box.
Now the FRITZ!Box and the computer are connected with each
other.
FRITZ!Box 7490 26
Page 27
Connecting a Network Hub or Switch
DSL/
T
TE
L
DSL/TEL
FON 1
FON 2
LAN 1
2
LAN 2
3
LAN 3
4
LAN 4
Power
0
FON S
0
W
LAN
WPS
Info
WLAN
Fixed Line
Internet
Power/DSLL
5.2 Connecting a Network Hub or Switch
You can connect a network hub or network switch to the
FRITZ!Box.
1. Insert the network cable included in the package into
the uplink port of the network hub or network switch.
You can also use any other network cable. For more information, see page 180.
2. Insert the free end of the cable into a LAN socket on the
FRITZ!Box.
The FRITZ!Box and the network hub are now connected with
each other.
FRITZ!Box 7490 27
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Connecting Computers with the FRITZ!Box over Wireless LAN
6 Connecting Computers with the FRITZ!Box over
Wireless LAN
Computers and other devices with wireless LAN, for instance smartphones and network printers, can be connected wirelessly with the
FRITZ!Box.
6.1 Procedure for Establishing Secure Wireless LAN Connections
With the following procedure you can establish a secure wireless LAN connection to the FRITZ!Box on a wireless device:
Procedure Description Instructions
WPS The network key of the FRITZ!Box
is transmitted to the wireless device automatically.
WPS stands for “Wi-Fi Protected
Setup”.
Entering a network
key
Enter the network key of the
FRITZ!Box on the wireless device
by hand.
page 28
page 31
6.2 Establishing a Wireless LAN Connection Using WPS
With WPS, connecting a wireless device with the FRITZ!Box is
quick and easy.
Requirements
The wireless device must support WPS.
Establishing a Connection in Windows 8.1, 8, 7, Vista or XP
Here is how to establish a wireless connection with WPS on a
computer with Windows 8.1, 8, 7, Vista or XP:
1. If the “WLAN” LED on the FRITZ!Box is off, press the
“WLAN” button briefly.
The wireless radio network of the FRITZ!Box will be
switched on.
FRITZ!Box 7490 28
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Establishing a Wireless LAN Connection Using WPS
2. Open the wireless LAN software on the computer.
In Windows 8 and 7, for instance, click the wireless LAN
symbol in the task bar.
3. Select the wireless radio network of the FRITZ!Box.
The preconfigured name of the wireless LAN radio network is “FRITZ!Box Fon WLAN 7490”.
4. Click “Connect”.
The field for the network key appears, along with the information that you can establish the connection by
pressing a button on the router:
5. For this step you have two minutes: Press the “WLAN”
button on the FRITZ!Box and hold it down until the
“WLAN” LED begins flashing.
WLAN
DECT
WPS
Internet
Power / DSL
The wireless LAN connection will be established.
FRITZ!Box 7490 29
Festnetz
Info
WLAN
Page 30
Establishing a Wireless LAN Connection Using WPS
Connecting to Other Wireless Devices
Here is how to establish a wireless connection with WPS on a
wireless LAN device without Windows:
1. If the “WLAN” LED on FRITZ!Box the is off, press the
“WLAN” button briefly.
The wireless radio network of the FRITZ!Box will be
switched on.
2. Use your wireless device to search for wireless networks
at your location.
See the documentation of the wireless LAN device for instructions on how to do this.
3. Select the wireless radio network of the FRITZ!Box and
start connecting with WPS.
4. For this step you have two minutes: Press the “WLAN”
button on the FRITZ!Box and hold it down until the
“WLAN” LED begins flashing.
WLAN
DECT
WPS
Internet
Power / DSL
The wireless LAN connection will be established.
FRITZ!Box 7490 30
Festnetz
Info
WLAN
Page 31
Establishing a Wireless LAN Connection with a Network Key
6.3 Establishing a Wireless LAN Connection with a Network Key
You can establish a wireless LAN connection by entering the
FRITZ!Box network key on the wireless device:
1. If the “WLAN” LED on the FRITZ!Box is off, press the
“WLAN” button briefly.
The wireless radio network of the FRITZ!Box will be
switched on.
2. Open the wireless LAN software on your wireless device.
In Windows 8.1, 8 and 7, for instance, click the wireless
LAN symbol in the task bar.
3. Select the wireless radio network of the FRITZ!Box.
The preconfigured name of the wireless LAN radio network is “FRITZ!Box Fon WLAN 7490”.
4. Click “Connect”.
5. Enter the network key of the FRITZ!Box in the wireless
LAN software.
The preset network key is printed on the underside of
the FRITZ!Box.
In the user interface, see page 32, the network key and
additional settings for wireless LAN encryption are found
under “WLAN / Security”.
6. Confirm your entries.
The wireless LAN connection will be established.
FRITZ!Box 7490 31
Page 32
The FRITZ!Box User Interface
7The FRITZ!Box User Interface
The FRITZ!Box has a user interface you can open in a web browser on
your computer.
In the user interface you can set up the FRITZ!Box, enable or disable
functions and receive information on the FRITZ!Box and on your connections.
7.1 Opening the User Interface
The FRITZ!Box user interface can be opened on any computer
connected with the FRITZ!Box.
1. Start a web browser on your computer.
2. Enter fritz.box
The FRITZ!Box user interface opens.
Entering the address fritz.box in the browser
If the user interface does not open, see the instructions on resolving errors in The User Interface Does Not Open from
page 161.
in the address line of the browser.
7.2 Overview: FRITZ!Box at a Glance
All important information about the FRITZ!Box is displayed directly on the “Overview” page of the FRITZ!Box user interface.
By clicking the linked entries or “more...” you can jump from
this page to the corresponding menus and configure settings
there.
FRITZ!Box 7490 32
Page 33
Overview: FRITZ!Box at a Glance
The “Overview” page of the FRITZ!Box
In the upper area of the window the complete product name
of your FRITZ!Box is displayed, along with the currently installed version of FRITZ!OS, and its current energy consumption.
Depending on your settings, the following information is displayed here:
• the name you assigned for your FRITZ!Box; see page 156
• the availability of a new FRITZ!OS version for your
FRITZ!Box; see page 45
In the middle area of the window information is presented
about connections, interfaces, and configured convenience
functions.
In the lower area of the window, you see the last telephone
calls conducted, the list of connected devices like computers,
network storage and telephones, and the telephone book entries edited last.
FRITZ!Box 7490 33
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Standard View and Advanced View
7.3 Standard View and Advanced View
Combinations of various settings in the “Internet” and
“Home Network” areas can produce a situation in which the
user interface of the FRITZ!Box can no longer be opened. Enabling the advanced view in these areas is recommended
only if you have advanced network expertise.
The FRITZ!Box user interface has two views: the standard view
and the advanced view.
Upon delivery, the FRITZ!Box interface is set to display the
standard view. In the standard view all of the settings required for daily operation of the FRITZ!Box are at your disposal. Some pages and areas of the FRITZ!Box user interface are
not displayed.
In the advanced view additional settings options appear under various menus and commands. The expanded menu
items contain settings for advanced users and are not required for daily FRITZ!Box operation.
Fast Switching between the Views
The “View” link in the footer of the FRITZ!Box allows you to
switch instantly between the standard view and the advanced
view:
“View” link in the footer
FRITZ!Box 7490 34
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Using System Functions of the FRITZ!Box
8 Using System Functions of the FRITZ!Box
The FRITZ!Box offers a slew of system functions like notification services, diagnostics functions and updating services, which inform you
about the activities and functional status of the FRITZ!Box and help
you operate the FRITZ!Box safely and always keep it up to date.
8.1 Diagnostics: Checking FRITZ!Box Functions
With the diagnostics function you can get an overview of the
functional status of your FRITZ!Box, its Internet connection
and your home network. In the case of an error the diagnostics results can help you localize and remedy any problems.
Starting Diagnostics
1. Open the FRITZ!Box user interface, see page 32.
2. Select “System / Diagnostics”.
3. Click “Start” to start the diagnostics.
The diagnostics run through the various test areas.
For more information on test areas and test items, as well as
on the icons and information in the result of the diagnostics,
see the Help of the FRITZ!Box user interface.
Canceling Diagnostics
You can end diagnostics in progress without losing any data.
To end a diagnostics run, click “Cancel”.
The results obtained up to that point remain visible.
FRITZ!Box 7490 35
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Using Energy-Saving Functions of the FRITZ!Box
8.2 Using Energy-Saving Functions of the FRITZ!Box
The FRITZ!Box combines a variety of devices in one device:
VDSL and ADSL modem, WLAN router, media server, answering machines, fax machine and base station for DECT cordless telephones. This means that you generally use much less
power with the FRITZ!Box than you would with several separate devices.
What is more, the FRITZ!Box saves energy by reducing processing power on standby and lowering the power consumption of idle functions. The FRITZ!Box also offers various settings for energy-saving operation.
The current energy consumption of the total FRITZ!Box system
is displayed on the “Overview” page. From there, click with
the mouse to view the “Energy Monitor”, which displays details on the energy consumption.
Energy-Efficient Operation of the Wireless LAN Radio
Network
The WLAN module of the FRITZ!Box works in “Green AP
mode”. This means it is especially energy-efficient: As soon
as no more wireless LAN devices are connected with the
FRITZ!Box, the energy consumption of the WLAN module is
automatically reduced to a minimum. “Green AP” operation
has no effect on the accessibility of the wireless network for
wireless LAN devices, since the new registration of a wireless
LAN device automatically ends the mode, thus restoring full
wireless LAN functionality to the FRITZ!Box.
You can further reduce the power consumption of the radio
network by configuring the following settings:
• set up a schedule for the wireless radio network in the
“WLAN / Schedule” menu; see page 103
• turn off the wireless radio network whenever no more
wireless LAN devices are registered with the FRITZ!Box;
see page 104.
FRITZ!Box 7490 36
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Using Energy-Saving Functions of the FRITZ!Box
Enabling Energy-Saving Mode for USB Hard Drives
In the FRITZ!Box you can enable an energy-saving function for
USB hard drives connected to the FRITZ!Box. When the
energy-saving function is enabled, connected USB hard
drives will be switched off when they are idle—as long as the
hard drives support the energy-saving function.
Enable the energy-saving function in the “Home Network /
USB Devices” menu in the FRITZ!Box user interface. You can
also test here whether your USB hard disk supports the energy-saving function.
Saving Energy at the LAN Ports
For energy-efficient use of your gigabit LAN ports you can
specify for each individual LAN port whether it should always
operate with full power (power mode) or with reduced energy
consumption (green mode). With green mode you can reduce
the power consumption of the FRITZ!Box to the level necessary for your applications.
The LAN ports can be configured in the advanced view of the
FRITZ!Box user interface; see page 34. In the “Home Network
/ Network / Network Settings” menu you can select from
among the following operating modes in the “LAN Settings”
area:
Operating Mode Functionality and Power Consumption
Power Mode In this setting LAN connections are estab-
lished with a maximum throughput of
1Gbit/s.
Higher power consumption than in green
mode if the LAN port is used.
Green Mode As needed, the FRITZ!Box establishes LAN
connections with a data throughput rate of
100 Mbit/s.
Lower power consumption than for the “Power
Mode” setting.
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Push Services: Notification Services of the FRITZ!Box
8.3 Push Services: Notification Services of the FRITZ!Box
Push services are notification services that inform you about
the activities of your FRITZ!Box and assist you in saving your
passwords and FRITZ!Box settings. With the push services
you can have e-mail sent to you at regular intervals informing
you about the latest connections, usage and configuration of
your FRITZ!Box.
Various push services are available in the user interface under “System / Push Service”. There you can select the push
service interesting for you and define which events in the
FRITZ!Box you would like to be informed about and how often
these e-mails should be sent and to which e-mail address.
Available Push Services
You can request push service mails about the following
FRITZ!Box areas and activities:
Push Service Information
FRITZ!Box info Sends you regular e-mail messages with
data on FRITZ!Box usage and connections.
Answering machine Forwards recorded messages on the
FRITZ!Box answering machines to the specified e-mail address.
Calls Sends you e-mail when calls arrive—either
only for missed calls, or for all calls.
Wireless guest access Sends you a message whenever devices
register with or deregister from the wireless
guest access.
Fax function Forwards your faxes by e-mail and also
saves them to a storage location you defined.
New FRITZ!OS Notifies you whenever a new FRITZ!Box is
available for your FRITZ!OS.
FRITZ!Box 7490 38
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Push Services: Notification Services of the FRITZ!Box
Push Service Information
Save settings The settings of your FRITZ!Box are saved au-
tomatically and sent to the specified e-mail
address before every update and each time
the factory settings are restored.
Forgot password Sends you an access link to the specified
e-mail address if you have forgotten your
password.
Current IP address Sends the IP address assigned by the Inter-
net service provider every time the Internet
connection is established.
Enabling Push Services
A wizard is available in the FRITZ!Box user interface to guide
you step by step through the configuration of push services.
1. Open the FRITZ!Box user interface, see page 32.
2. On the “Overview” page, select the “Wizards” menu.
3. Start the “Configure Push Services” Wizard.
The wizard guides you through the menus and dialogs to enable the push services.
Configuring Push Services
You can adjust the push services to your needs, and also disable any or all push services.
1. Open the FRITZ!Box user interface, see page 32.
2. Select the “System / Push Service / Push Services”
menu.
3. To configure a push service, click the “Edit” button.
4. Configure various settings in the details.
The Help of the FRITZ!Box user interface presents comprehensive information on the settings of each push service.
5. Click “OK” to save your settings.
In the help of the FRITZ!Box user interface you can find
detailed instructions.
FRITZ!Box 7490 39
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Locking the Buttons on the FRITZ!Box
8.4 Locking the Buttons on the FRITZ!Box
With the “Keylock” function in the “System / Buttons and
LEDs” menu you can lock the buttons on your FRITZ!Box.
Locking the keys prevents the settings for your FRITZ!Box or
your home network from being changed unintentionally or
without authorization.
Example
With the “WLAN” button the wireless network of the FRITZ!Box
can be switched off at the touch of a button. If this happens
by accident, in some cases it may take some time before the
cause is found and the wireless LAN radio network can be restored to all FRITZ!Box users in the home network.
Enabling the Keylock
Enable the setting “Buttons locked”.
Disabling the Keylock
Disable the setting “Buttons locked”.
8.5 Saving and Restoring the FRITZ!Box Settings
All of the settings you configure in the FRITZ!Box can be saved
in a backup file. With this file you can restore your settings at
any time:
• in the same FRITZ!Box or another FRITZ!Box of the same
model
• in a different FRITZ!Box model.
In this case you can select which settings are to be applied to the FRITZ!Box.
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Saving and Restoring the FRITZ!Box Settings
Saving Settings
Backup files that are not protected by assigning a password
constitute a security gap. Protect your backup file with a
password to avoid security problems.
A wizard is available in the FRITZ!Box user interface to assist
you in saving your FRITZ!Box settings, guiding you through
the process step by step.
1. Open the FRITZ!Box user interface, see page 32.
2. On the “Overview” page, select the “Wizards” menu.
3. Start the “Save and Restore Settings” Wizard.
4. In the next window, select the “Save settings” options
and then click “Next”.
The wizard guides you through the menus and dialogs to save
your settings.
Restoring Settings
With the “Restore” function in the “System / Backup” you can
have all settings from a backup file you created with this or
another FRITZ!Box loaded in full to your FRITZ!Box. Your current FRITZ!Box settings will be overwritten by this function.
You can use the following backup files to restore settings:
• Backup files created with the same FRITZ!Box.
If you apply settings from a backup file created with the
same FRITZ!Box, all settings will be restored in full.
• Backup files created with a different FRITZ!Box of the
same model.
If you apply settings from a backup file that was created
with a different FRITZ!Box of the same model, then you
can restore all settings if the backup file was protected
with a password.
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Update: Updating FRITZ!OS
• Backup files created with a different FRITZ!Box model.
If you apply settings from a backup file that was created
with a FRITZ!Box of a different model, then you can restore several selected settings to your FRITZ!Box.
A wizard is available in the FRITZ!Box user interface to assist
you in restoring your FRITZ!Box settings, guiding you through
the process step by step.
1. Open the FRITZ!Box user interface, see page 32.
2. On the “Overview” page, select the “Wizards” menu.
3. Start the “Save and Restore Settings” Wizard.
Your current FRITZ!Box settings will be overwritten by
the settings in the backup file.
4. In the next window, select the “Restore settings” op-
tions and then click “Next”.
The wizard guides you through the menus and dialogs to restore your settings.
8.6 Update: Updating FRITZ!OS
Always install the latest version of FRITZ!OS on all FRITZ!
products in your FRITZ!Box home network. This keeps your
FRITZ! products up to date and ensures optimum synchronization of all devices in your home network.
AVM provides regular free updates for your FRITZ!Box. This
software—called FRITZ!OS—controls all of the FRITZ!Box functions. Updates provide for maximum security for your
FRITZ!Box, contain further developments of existing FRITZ!Box
functions and often also introduce new functions for your
FRITZ!Box.
Performing an Update with the Wizard
A wizard is available in the FRITZ!Box user interface to assist
you in updating your FRITZ!Box. The wizard checks whether
an update of the FRITZ!OS is available for your FRITZ!Box and
guides you step by step through installation.
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Update: Updating FRITZ!OS
Performing the Update
1. Open the FRITZ!Box user interface, see page 32.
2. On the “Overview” page, select the “Wizards” menu.
3. Start the “Update” wizard.
The Wizard checks whether a FRITZ!OS update is available for your FRITZ!Box.
If the Wizard finds an update, it displays the version
number of the new FRITZ!OS. Click the link under the
FRITZ!OS version to view information about further developments and new functions contained in the
FRITZ!OS update.
Interrupting the FRITZ!OS update could damage your
FRITZ!Box. Do not clear the connection between
FRITZ!Box and the computer during a FRITZ!OS update,
and do not unplug the power cord.
4. To transfer the FRITZ!OS update to the FRITZ!Box, click
“Start Update Now”.
The FRITZ!OS update begins and the “Info” LED on the
FRITZ!Box starts flashing.
The FRITZ!OS update is complete when the “Info” LED stops
flashing.
Performing a Manual Update
In some cases it is not possible to perform an automatic update, for instance when the FRITZ!Box is not connected to the
Internet. Then you have the option of performing an update
manually.
Downloading the FRITZ!OS File
Before you can perform a manual update, you must download
an up-to-date FRITZ!OS file from the Internet (using your
neighbor’s or friend’s computer, or at an Internet café) and
save it on your computer or on a connected storage medium.
1. Enter the address ftp://ftp.avm.de/fritz.box/
web browser.
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in your
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Update: Updating FRITZ!OS
2. Switch to the folder for your FRITZ!Box model, then to the
sub-folder “firmware”, and then to the folder named
“english”.
The complete model name of your FRITZ!Box is shown in
the user interface on the “Overview” page and is also
printed on the sticker on the underside of the housing.
3. Download the latest FRITZ!OS file for your FRITZ!Box with
the file extension “.image” to the computer.
The currently installed version of FRITZ!OS is displayed
on the “FRITZ!OS File” tab and on the “Overview” page.
The version number of the FRITZ!OS you downloaded
and saved is included in the name of the “*.image” file.
Perform an update only if the downloaded FRITZ!OS is a
newer version than the FRITZ!OS currently installed.
Now you can copy the FRITZ!OS file to the computer that is
connected to the FRITZ!Box, for instance using a USB flash
drive.
Performing a FRITZ!OS Update
1. Open the FRITZ!Box user interface, see page 32.
2. Enable the advanced view.
3. Select “System / Update / FRITZ!OS File”.
4. Click the “Save Settings” button to save the current set-
tings of your FRITZ!Box on your computer and save the
export file on your computer.
Using this file you can restore the settings of your
FRITZ!Box as needed.
5. Click the “Browse...” button and choose the file with the
new FRITZ!OS you already downloaded and saved on
your computer.
Interrupting the FRITZ!OS update could damage your
FRITZ!Box. Do not clear the connection between
FRITZ!Box and the computer during a FRITZ!OS update,
and do not unplug the power cord.
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Update: Updating FRITZ!OS
6. Click the “Start Update” button.
The new FRITZ!OS is transmitted to your FRITZ!Box.
The update is complete when the “Info” LED stops flashing.
Using the Automatic Search for Updates
With the AVM service “Search for updates automatically” you
will always be informed about the latest FRITZ!OS updates for
your FRITZ!Box: When a new FRITZ!OS for your FRITZ!Box was
found, you will be notified on the “Overview” page. From here
you can then install the FRITZ!OS update; new updates will
not be installed automatically.
The service “Search for updates automatically” is enabled upon delivery of the FRITZ!Box, but you can disable it if desired.
The settings for this service are located in the “Contents /
AVM Services” area on the FRITZ!Box.
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Configuring an Internet Connection in the FRITZ!Box
9 Configuring an Internet Connection in the FRITZ!Box
Once you have connected the FRITZ!Box to your Internet connection,
you must configure the Internet connection in the FRITZ!Box user interface so that the FRITZ!Box can establish the connection to your
Internet service provider and connect to the Internet.
The sequence and number of steps required to configure your Internet
connection depend on the kind of connection, the desired operating
mode, and the Internet service provider.
9.1 Internet Connection for DSL
Enter the Internet account information you received from your
DSL/Internet service provider. These data are required to configure the Internet connection.
Your Internet service provider also supplied information
about the configuration of your Internet connection. Always
perform the Internet connection setup as described by your
provider.
Configuring Your Internet Connection Automatically
If your Internet service provider arranges for the service of automatically configuring your Internet connection, the automatic configuration will be performed right after the
FRITZ!Box is connected. No additional settings for the Internet connection have to be configured in the FRITZ!Box. To
start automatic configuration, some providers require that
you enter a start code.
Configuring the Internet Connection Using the Wizard
1. Open the FRITZ!Box, user interface, see page 32.
2. Select the “Wizards” entry in the menu.
3. Click the “Check Internet Connection” Wizard and follow
the instructions.
When the Wizard is finished, your Internet connection has
been configured.
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Internet Connection for Cable
Configuring Your Internet Connection Without the Wizard
Choose this method if the FRITZ!Box is connected to a DSL
modem or a DSL router, or integrated into an existing network.
1. Open the FRITZ!Box user interface, see page 32.
2. Switch to the advanced view; see page 34.
3. Select the “Internet / Account Information” menu and
enter your account information.
4. Click “Apply” to save your entries.
In the Help of the FRITZ!Box user interface you can find
detailed instructions.
9.2 Internet Connection for Cable
With an additional cable modem you can also use your
FRITZ!Box 7490 on a cable connection. The Internet connection then will be established and controlled by the FRITZ!Box.
In this operating mode all FRITZ!Box functions (like Internet
telephony, firewall) are available without restriction.
1. Open the FRITZ!Box user interface, see page 32.
2. Select the “Wizards” entry in the menu.
3. Click the “Check Internet Connection” Wizard and follow
the instructions.
9.3 Internet Connection for the Mobile Network
With a USB modem you can also establish the Internet connection with your FRITZ!Box 7490 via the mobile communications network. A USB modem for mobile Internet access
(UMTS/HSPA) and a SIM card from a mobile communications
provider are required for this. The FRITZ!Box supports
UMTS/HSPA modems from various manufacturers.
1. Insert the USB modem in the USB port on the FRITZ!Box.
2. Open the FRITZ!Box user interface, see page 32.
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Internet Connection over LAN 1: FRITZ!Box as a Router
3. Select the “Internet / Mobile Communications” menu.
The “Mobile Communications” menu is not available until the UMTS/HSPA modem has been connected to the
USB port of the FRITZ!Box.
4. Select the setting “Mobile connection enabled”.
5. Configure the settings for your Internet connection over
the mobile communications network. In the Help of the
FRITZ!Box user interface you will find detailed instructions.
When the mobile communications function is used, the
FRITZ!Box user interface presents information about network
availability, connection status and throughput.
Once this function has been set up, the “Internet / Mobile
Communications” menu is always available, even when the
USB modem has been disconnected.
Due to technical limitations on the part of the mobile communications network providers, some limitations may arise
for Internet telephone calls and for applications requiring an
incoming connection. This is also true for using port forwarding, releasing USB storage media for sharing, remote maintenance over HTTPS, Dynamic DNS and VPN. Contact your network provider for details on any restrictions that may apply.
9.4 Internet Connection over LAN 1: FRITZ!Box as a Router
You can use the FRITZ!Box at an already existing Internet access via the LAN 1 socket. To do this the FRITZ!Box is connected to the router or network. For this kind of connection the
FRITZ!Box can be configured as an independent router or as
an IP client in the existing network.
Configuring FRITZ!Box as a Router
You can configure the FRITZ!Box to work as an independent
router to provide a network with its own network address
range.
1. Connect the FRITZ!Box to the router or network with a
network cable; see Connecting to a Router or a Network
on page 23.
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Internet Connection over LAN 1: FRITZ!Box as a Router
2. Open the FRITZ!Box user interface, see page 32.
3. Select the “Internet / Account Information” menu.
4. Select the “Existing connection over LAN” entry from the
“Internet service provider” drop-down list.
5. Click “Apply”.
The FRITZ!Box is configured as a router and the network range
is changed automatically.
The FRITZ!Box, along with the connected network devices,
forms its own self-contained network.
Configuring FRITZ!Box as an IP Client
You can configure the FRITZ!Box such that it is integrated into
the existing network as an IP client and shares the existing
Internet connection in the network.
1. Connect the FRITZ!Box to the router or network with a
network cable; see Connecting to a Router or a Network
on page 23.
2. Open the FRITZ!Box user interface, see page 32.
3. Select the “Internet / Account Information” menu.
4. Select the “More Internet service providers” entry from
the “Internet service provider” drop-down list.
5. Select the “Other Internet service provider” entry from
the second drop-down list.
6. From the “Connection” area, select the “External modem
or router” option.
7. In the “Operating Mode” area, select the setting “Share
existing Internet connection in the network (IP client
mode)”.
The FRITZ!Box is integrated into the existing network as an IP
client. The FRITZ!Box and the connected network devices receive an IP address from the IP address range of the existing
network. The FRITZ!Box and the connected network devices
are thus part of this network.
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Internet Connection over Wireless LAN
9.5 Internet Connection over Wireless LAN
You can use the FRITZ!Box at an already existing Internet access over a wireless LAN connection. The FRITZ!Box is connected with the radio network of the router or network. In this
type of connection the FRITZ!Box works as an independent
router to provide a network with its own network address
range.
The radio network of the router or network must fulfill the following requirements:
• The frequency range is the 2.4-GHz band.
• The connection is encrypted using WPA2.
• The radio network allows the FRITZ!Box to set up a wire-
less LAN connection.
1. Open the FRITZ!Box user interface, see page 32.
2. Select the “Internet / Account Information” menu.
3. Select the “Existing connection over wireless LAN” entry
from the “Internet service provider” drop-down list.
A list of the radio networks in the vicinity is displayed.
4. Select the radio network with which you want to connect
the FRITZ!Box.
5. Enter the network key of the radio network in the “Net-
work key” field in the “Security” area.
6. Click “Apply”.
The FRITZ!Box is configured as a router and the network range
is changed automatically.
The FRITZ!Box, along with the connected network devices,
forms its own self-contained network.
9.6 Surfing the Net
1. Start a web browser on your computer.
2. Enter in the address field the URL of the web page you
would like to visit, for instance en.avm.de
The requested Internet page is opened and displayed.
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Connecting Telephones and Other Terminal Devices
DSL
/T
TE
L
DSL/TEL
FON 1
FON 2
LAN 1
LAN 2
LAN 3
LAN 4
Power
FON S
0
W
LAN
W
PS
DECT
Info
WLAN
F
ixed
Line
I
nt
er
net
P
o
wer
/D
S
L
L
1
1
2
2
2
2
2
3
3
4
ON
S
0
NSN
S
0
0
10 Connecting Telephones and Other Terminal Devices
This chapter describes how to connect telephones, fax machines, answering machines and telephone systems (PBXs) to the FRITZ!Box.
10.1 Connecting an Analog Telephone or Terminal Device
1. Connect the terminal device to the “FON 1” or “FON 2”
port.
You can connect a telephone or another terminal device
(a fax machine, for instance) to each port.
2. Configure the terminal device in the FRITZ!Box; see
page 57.
10.2 Connecting ISDN Telephones and ISDN Terminal Devices
Requirements
• ISDN terminal devices must support operation on an
ISDN point-to-multipoint line.
Connecting an ISDN Telephone
1. Connect the ISDN telephone to the “FON S0” port.
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Registering FRITZ!Fon and Other Cordless (DECT) Telephones
DSL/
T
L
DSL/TEL
FON 1
FON 2
LAN 1
2
LAN 2
3
LAN 3
4
LAN 4
Power
0
FON S
0
W
LAN
WPS
DECT
Info
WLAN
Fixed Line
Internet
Power/DSLL
2. Configure the ISDN telephone in the FRITZ!Box; see
page 57.
Connecting Multiple ISDN Telephones
With S0 bus cabling you can connect up to eight ISDN telephones to the FRITZ!Box. Please note for configuration:
• Since the FRITZ!Box has terminators installed, the
FRITZ!Box must be positioned on one end of the S
cabling.
• The FRITZ!Box can supply one ISDN telephone with elec-
trical power. All other ISDN telephones will need their
own power supply.
bus
0
10.3 Registering FRITZ!Fon and Other Cordless (DECT) Telephones
Up to six cordless DECT telephones can be registered on the
FRITZ!Box.
1. Start the registration of your cordless telephone with a
base station.
2. If you are prompted to press the “DECT”, “Register”, or
“Paging” button on the base station:
Press and hold down the “DECT” button on the
FRITZ!Box. Hold the button down until the “DECT” LED on
the FRITZ!Box flashes.
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Registering an iPhone or Android Smartphone
WLAN
DECT
W
PS
Power / DSL
Internet
Fixed Line
WLAN
Info
DECT
10 s
Registration
3. If you are asked for the PIN of the base station, enter the
PIN pin of the FRITZ!Box.
The preset value is 0000. The PIN is listed in the
FRITZ!Box user interface under “DECT / Base Station”.
The cordless telephone is registered with the FRITZ!Box.
4. Configure the cordless telephone in the FRITZ!Box; see
page 57.
10.4 Registering an iPhone or Android Smartphone
With FRITZ!App Fon you can used your Android smartphone or
iPhone as a cordless telephone registered with the FRITZ!Box.
Requirements
• iPhone iOS 4 or later, or Android smartphone with
Google Android 2.1 or later
How FRITZ!App Fon Works
Once it has been set up on your smartphone, FRITZ!App Fon
remains active in the background. Whenever the smartphone
is connected with the FRITZ!Box over wireless LAN, the following applies:
• Outgoing calls are dialed using your landline at home
rather than the mobile network.
• You can accept calls to your Internet telephone numbers
and landline telephone numbers on your smartphone.
• The smartphone can still be reached at the mobile tele-
phone number.
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Registering an iPhone or Android Smartphone
Registering a Smartphone with FRITZ!Box
1. Establish a wireless LAN connection to the FRITZ!Box on
your smartphone; see page 28.
2. Install FRITZ!App Fon on your smartphone.
FRITZ!App Fon is available at the Google Play Store
in the Apple App Store
.
and
3. Start the FRITZ!App Fon.
The Icon in the FRITZ!App Fon Title Bar
The icon in the title bar of FRITZ!App Fon indicates whether
you are making calls with the smartphone via FRITZ!Box:
Icon Meaning
Active wireless LAN connection between smartphone and FRITZ!Box.
You are making calls with the smartphone via the
FRITZ!Box.
Assigning Telephone Numbers
Assign telephone numbers to the smartphone for calls over
the FRITZ!Box:
1. In the FRITZ!App Fon select “More / FRITZ!Box”.
The “Telephony device” display shows the name used to
register the smartphone with the FRITZ!Box.
2. Configure the smartphone in the FRITZ!Box; see page 57.
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Connecting an IP Telephone
10.5 Connecting an IP Telephone
IP telephones are telephones for making calls over the Internet and other computer networks.
If your FRITZ!Box 7490 is connected with a landline, you can
use the connected IP telephone to make calls over the landline network as well.
Connecting via LAN or Wireless LAN
1. Connect the IP telephone to the FRITZ!Box using a LAN
cable or wireless LAN.
The preconfigured wireless network key of the FRITZ!Box
is printed on the underside of the FRITZ!Box.
2. Configure the IP telephone in the FRITZ!Box; see
page 57.
10.6 Connecting a Door Intercom System
Door intercom systems with an a/b interface can be connected to the FRITZ!Box.
Read more in the FRITZ!Box Help:
1. Open the FRITZ!Box user interface, see page 32.
2. Click the Help button .
3. Enter “door intercom system” in the search field.
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Configuring the FRITZ!Box for Telephone Calls
11 Configuring the FRITZ!Box for Telephone Calls
This chapter describes how to configure your FRITZ!Box for making
telephone calls.
11.1 Configuring Your Telephone Numbers
Configure the following telephone numbers in the FRITZ!Box
using the wizard:
• All Internet telephone numbers that are not configured
in the FRITZ!Box automatically by the provider.
• Landline telephone numbers you would like to assign to
telephones and other terminal devices.
• Landline numbers for which you would like to configure
convenience functions like the answering machine and
call diversion.
Automatic Configuration
Some telephony providers configure the Internet telephone
numbers in the FRITZ!Box automatically. This procedure is also known as “remote configuration”.
Remote configuration starts right after the FRITZ!Box is connected to the Internet or right after the FRITZ!Box user interface is opened.
The configured Internet telephone numbers are located in the
user interface under “Telephony / Telephone Numbers”.
Configuring Telephone Numbers with the Wizard
Here is how to configure an Internet telephone number or
landline telephone number in the FRITZ!Box:
1. Open the FRITZ!Box user interface, see page 32.
2. Select “Wizards / Manage Telephone Numbers”.
3. Click “Add Telephone Number” and follow the Wizard’s
instructions.
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Configuring Telephones and Other Terminal Devices in the FRITZ!Box
11.2 Configuring Telephones and Other Terminal Devices in the FRITZ!Box
Configure your telephones and other terminal devices in the
FRITZ!Box. To do this, for each terminal device define:
• Internal name, which will be displayed in the call list of
the FRITZ!Box.
• Telephone number the terminal device uses for outgoing
calls to the public telephone network.
• Numbers for incoming calls:
Should the terminal device ring for every call (telephone)
or pick up (fax machine, answering machine)? Or only for
calls to previously defined telephone numbers?
Configuring Terminal Devices
1. Open the FRITZ!Box user interface, see page 32.
2. Select “Telephony / Telephony Devices”.
3. Click “Configure New Device”.
To change the settings of a device that has already been
configured, click the button.
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Password Protection: Using FRITZ!Box Safely
12 Password Protection: Using FRITZ!Box Safely
Password protection for access to the user interface is a security feature of your FRITZ!Box. This section describes how to use a password
for the FRITZ!Box user interface and why you should use password
protection.
Additional security information on using the FRITZ!Box, see the AVM
web site at en.avm.de/guide/security
12.1 Login with Password: FRITZ!Box Procedures
The FRITZ!Box offers two ways to configure password protection:
• FRITZ!Box password
• FRITZ!Box user
The two login methods have the following properties:
Property FRITZ!Box Password FRITZ!Box User
Password There is a password needed to
open the FRITZ!Box user interface.
Scope of access With the FRITZ!Box password,
access to all contents and settings in the FRITZ!Box is permitted.
Kind of access Login to the user interface is
permitted from devices located
in the home network of the
FRITZ!Box.
.
There are user accounts.
Every FRITZ!Box user receives
her or his own password for
opening the user interface.
For each FRITZ!Box user, in the
user account you define which
contents and settings of the
FRITZ!Box the given user is allowed to access.
A FRITZ!Box user can also log
in to the FRITZ!Box user interface—with the appropriate user rights—from the Internet.
For instructions on configuring the FRITZ!Box password, see
the section Using a FRITZ!Box Password from page 59.
For instructions on configuring FRITZ!Box users, see the section Using FRITZ!Box Users from page 61.
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Using a FRITZ!Box Password
Password Tips
• Select a password with at least eight characters, which
includes capitals and lower-case letters as well as numerals and special characters.
See “Characters for Passwords” in the Help of the
FRITZ!Box user interface for more information about
which characters you’re allowed to use.
• Be sure to keep your passwords in a safe place!
– Use the “Forgot password” push service, see Push
– Otherwise—if you lose your FRITZ!Box password—you
Services: Notification Services of the FRITZ!Box from
page 38. When you have forgotten a password, the
FRITZ!Box sends you an access link to the e-mail address you specified. You can assign a new the password using this link. In this case the settings of your
FRITZ!Box remain intact.
will have to restore the factory settings to the
FRITZ!Box and reconfigure all of the personal settings
for your Internet connection, your telephone system
and your home network; see page 68.
12.2 Using a FRITZ!Box Password
The basic method of logging in to the FRITZ!Box user interface
is to enter the FRITZ!Box password. With this password all users can open the user interface and access all of the
FRITZ!Box’s contents and settings.
Configuring the FRITZ!Box Password
1. In the FRITZ!Box user interface, open the “System /
FRITZ!Box Users / Login to Home Network” menu.
2. Select the option “Login with the FRITZ!Box password”.
3. In the “FRITZ!Box password” field, enter the password
you specified.
For more information on the characters you may use for
the password, see the Help in the FRITZ!Box user interface.
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Using a FRITZ!Box Password
4. Save your changes by clicking “Apply”.
You will be directed to the welcome screen of your
FRITZ!Box.
5. Enter your user name to log in to the user interface of
your FRITZ!Box.
Password protection is enabled in your FRITZ!Box.
With the FRITZ!Box password it is not possible to access the
FRITZ!Box from the Internet. For users who require access to
the FRITZ!Box via Internet, you must also set up an account
as a FRITZ!Box user; see page 61.
Quick Access to the Login Data
As soon as you have configured the FRITZ!Box password, the
upper navigation bar of the FRITZ!Box user interface will display the entry “Logged in”.
Click the blue triangle to control basic functions of your
FRITZ!Box log in:
• Changing the Password
Using the “Change password” entry you can change the
FRITZ!Box password.
• Deregistering
Click “Log Off” here to leave the FRITZ!Box user interface.
Log off of the FRITZ!Box user interface before you surf the
web with your browser. If you do not click on the
FRITZ!Box user interface for a period of longer than sixty
minutes, you will be logged off automatically.
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Using FRITZ!Box Users
12.3 Using FRITZ!Box Users
If you would like to access your FRITZ!Box from the Internet,
you have to configure password-protected login with
FRITZ!Box user accounts. Also use this login method if multiple users with different rights are to have access to the
FRITZ!Box.
A FRITZ!Box user reaches the user interface of the FRITZ!Box
by entering her or his personal password. There she or he can
view and change those contents or settings for which she or
he has been granted access rights.
Setting Up FRITZ!Box Users
You can set up as many as 18 user accounts in the FRITZ!Box.
Before you can select the “Login with FRITZ!Box user name
and password” method in the “System / FRITZ!Box Users /
Login to Home Network” menu, you have to set up a FRITZ!Box
user with the right to access the “FRITZ!Box settings”.
Creating a FRITZ!Box User with the Right to Access Settings
1. In the FRITZ!Box user interface, open the “System /
FRITZ!Box Users / User” menu.
2. Click the “Add User” button.
3. Enter a name, a valid e-mail address and a password for
the new user.
For more information on the characters you may use for
the password, see the Help in the FRITZ!Box user interface.
4. Specify whether or not the new FRITZ!Box user is allowed
to access from the Internet the FRITZ!Box contents for
which she or he has access rights.
Keep in mind that a corresponding service must also be
enabled in the FRITZ!Box for Internet access. For information on how to do this, see the Accessing the FRITZ!Box
from the Internet from page 65 section.
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Using FRITZ!Box Users
5. In the “Rights” area, specify for each FRITZ!Box user
6. Save your entries by clicking “OK”.
7. Switch to the “Login to the Home Network” tab and se-
8. Select your user name and enter the corresponding
The password protection for your FRITZ!Box is enabled as
soon as you configure the first user who is allowed to make
settings on the FRITZ!Box. Now you can set up more users.
which FRITZ!Box contents she or he is allowed to use.
Make sure that those users who are allowed to configure
settings on the FRITZ!Box are assigned at least the right
“FRITZ!Box settings”.
For more information on rights, see the section from
page 64.
The FRITZ!Box user account has been set up.
If you would like to use user accounts to log into the
FRITZ!Box from the home network as well, also perform
the following two steps:
lect the “Login with FRITZ!Box user name and password”
setting. Confirm your selection by clicking “Apply”.
You will be directed to the welcome screen of your
FRITZ!Box.
password to log in to the user interface of your
FRITZ!Box.
Configuring More FRITZ!Box Users
1. In the FRITZ!Box user interface, open the “System /
FRITZ!Box Users / User”.
A list of the FRITZ!Box user accounts is displayed. Click
the button after each list entry to view, change or
delete the corresponding user account.
2. Click the “Add User” button.
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Using FRITZ!Box Users
3. Enter a name, a valid e-mail address and a password for
4. Specify whether or not the new FRITZ!Box user is allowed
5. In the “Rights” area, specify for each FRITZ!Box user
6. Save your entries by clicking “OK”.
The FRITZ!Box user account has been set up.
the new user.
For more information on the characters you may use for
the password, see the Help in the FRITZ!Box user interface.
to access from the Internet the FRITZ!Box contents for
which she or he has access rights.
Keep in mind that a corresponding service must also be
enabled in the FRITZ!Box for Internet access. For information on how to do this, see the Accessing the FRITZ!Box
from the Internet from page 65 section.
which FRITZ!Box contents she or he is allowed to use.
For more information on rights, see the section from
page 64.
Do not create any user accounts for temporary users (like
weekend guests, for example) whom you would like to grant
Internet access over your FRITZ!Box temporarily. Use the
guest access of the FRITZ!Box over wireless LAN instead; see
page 158.
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Using FRITZ!Box Users
Rights for FRITZ!Box Users
The rights define which contents of the FRITZ!Box a FRITZ!Box
user is allowed to access.
The rights checked in the user account are granted to the
FRITZ!Box user for access from the home network and—if
enabled—also for access from the Internet; see page 65.
You can grant the following rights:
• FRITZ!Box settings
A user with these rights can open the fritz.box
myfritz.box
she or he can see and edit all settings. Configuration
rights automatically include the right to access voice
messages, faxes, FRITZ!App Fon and the call list as well
as the right to control smart home devices.
A registered user cannot revoke these rights herself or
himself and cannot disable her or his own account.
view of the FRITZ!Box user interface. Here
or
• Voice messages, faxes, FRITZ!App Fon and call list
A user with these rights can open the myfritz.box
There she or he can view faxes, the call list, FRITZ!App
Fon, and listen to voice messages.
• Access to NAS contents
A user with this right can open the FRITZ!Box user interface fritz.nas
which she or has read rights and—if she or he has write
rights as well—edit these contents.
Access to NAS contents can be granted for all storage
media available on the FRITZ!Box or for one selected directory.
. Here she or he can view the contents for
• Smart home
view.
If you also deploy FRITZ!Box devices for home automation in your AVM network, a FRITZ!Box user with these
rights can use the MyFRITZ! access for the remote control
of up to 10 switchable outlets.
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Using FRITZ!Box Users
• VPN
Accessing the FRITZ!Box from the Internet
To be able to access your FRITZ!Box from the Internet, the following conditions must be fulfilled:
• You have set up an account with the MyFRITZ! service;
• The option “Access from the Internet permitted” is en-
• The option “Internet access to the FRITZ!Box via HTTPS
A user with this right can use her or his mobile device or
computer to establish a safe VPN connection to the
FRITZ!Box and its home network.
see page 71. Your FRITZ!Box is registered with this
MyFRITZ! account.
abled in your user account.
enabled” is selected in the “Internet / MyFRITZ!” menu,
or enabled in the “Internet / Permit Access / FRITZ!Box
Services” menu.
When the MyFRITZ! service is enabled this check mark is
set automatically.
A FRITZ!Box user who has been granted Internet access can
use the MyFRITZ! (myfritz.net
sponding FRITZ!Box from any location. From the Internet she
or he can reach only those FRITZ!Box contents she or he can
also access from the home network.
For more information about MyFRITZ!, see the chapter
MyFRITZ!: Accessing the FRITZ!Box from Anywhere from
page 70.
For more information about HTTPS, see the chapter Access
from the Internet via HTTPS, FTP and FTPS from page 88.
How to Use FRITZ!Box User Accounts
• As a FRITZ!Box user with all rights, you can control and
configure your FRITZ!Box at home from anywhere, and also view contents and download what you need.
FRITZ!Box 7490 65
) service to access the corre-
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Using FRITZ!Box Users
• If you set up a FRITZ!Box user account for every member
• With a FRITZ!Box user account that has only the right to
• As a FRITZ!Box user with the “Smart home” right, you
Preconfigured FRITZ!Box User: ftpuser
The first time you open the overview of user accounts under
“System / FRITZ!Box Users / Users”, the user “ftpuser” is already listed.
of the family, with at least the rights to access voice messages, faxes, FRITZ!App Fon and the call list, the entire
family can listen to the answering machine or view the
call list even when they’re away from home.
access a certain area of the NAS you can grant your
friends Internet access to your latest vacation pictures,
for instance.
can switch your lamps or aquarium pumps on and off
from anywhere in the world. The prerequisite is that you
connect them to smart home devices from AVM (like
FRITZ!DECT 200, for instance) which are integrated in the
home network of your FRITZ!Box. You can remote control
up to 10 switchable outlets over your MyFRITZ! access.
This is because the FRITZ!NAS service, in which the storage
media connected with the FRITZ!Box are summarized, can also be accessed over the protocols SAMBA and FTP. If you access FRITZ!NAS via Windows file sharing or an FTP client, your
users must be authenticated by entering “ftpuser”.
The preconfigured user account ensures smooth access to
FRITZ!NAS over SAMBA and FTP. Therefore it is important not
to delete or rename this user.
If you use only the login method with FRITZ!Box user name
and password to access your FRITZ!Box, you can also set up a
user account with NAS access rights.
Only if you always use your FRITZ!Box user account to access
the FRITZ!Box, be it from home or via the Internet, you can delete the preconfigured “ftpuser” account. In every other case
deleting this user account will make it impossible to use the
NAS services of the FRITZ!Box, or allow only restricted use.
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Using FRITZ!Box Users
Quick Access to Your Own User Account
In the upper navigation bar of the FRITZ!Box is the name of
the FRITZ!Box user account with which the user is currently
logged in to the user interface.
Click the blue triangle to control basic functions of this user
account:
• Changing the e-mail address
• Changing the password
Select the “Change e-mail address” entry to assign a different e-mail address to the current user account.
With the “Change password” entry you can change the
password of the current user account.
• Deregistering
Click “Log Off” here to leave the FRITZ!Box user interface.
Log off of the FRITZ!Box user interface before you surf the
web with your browser. If you do not click on the
FRITZ!Box user interface for a period of longer than sixty
minutes, you will be logged off automatically.
Disabling FRITZ!Box Users
You can disable a user account without deleting it. The owner
of a disabled account can no longer access the FRITZ!Box contents.
You can neither delete nor disable the user account with
which you are currently logged in to the user interface of your
FRITZ!Box.
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Forgot Password—What to Do
1. In the FRITZ!Box user interface, open the “System /
FRITZ!Box Users / User” menu.
2. Click the “Edit” button for the user account to be dis-
abled.
3. In the “User” area, remove the check mark in front of the
“User account enabled” option.
4. Apply the change by clicking “OK”.
The user account has been disabled.
12.4 Forgot Password—What to Do
If you have forgotten your password for the user interface, for reasons
of security, you have to restore the factory settings to your FRITZ!Box.
You can avoid this by enabling the “Forgot password” push service
when you configure your FRITZ!Box.
Using the “Forgot Password” Push Service
With the push service functions you can have the FRITZ!Box
send you messages to a specified e-mail address. This kind of
notification is available for various FRITZ!Box functions; see
Push Services: Notification Services of the FRITZ!Box from
page 38.
When you enable the password protection of your FRITZ!Box,
it is a good idea to enable the “Forgot password” service in
the “System / Push Service” menu.
When you have forgotten your password, the FRITZ!Box sends
you an access link by e-mail. You can assign a new the password using this link. The settings of your FRITZ!Box remain intact.
Restoring Factory Settings to the FRITZ!Box
Without a password for the user interface you have to restore
the factory settings to the FRITZ!Box. This means that all of
your settings will be discarded. Afterwards you will have to reconfigure your Internet connection and all personal network
and network device settings.
Here is how to restore the factory settings to the FRITZ!Box:
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Mode “No login”
1. Disconnect the FRITZ!Box from the power supply.
2. Reconnect to the power supply after about five seconds
and wait until the “Power / DSL” LED lights up.
In the first ten minutes after restarting you can restore
the factory settings to the FRITZ!Box.
3. Open the browser on a computer connected with the
FRITZ!Box by LAN or wireless LAN and enter fritz.box
in
the address field.
4. In the “Welcome to your FRITZ!Box” window, click “For-
got your password?” underneath the password query
and follow the instructions on the screen.
The FRITZ!Box is reset to the factory settings and then restarted. Afterwards you can once again access the
FRITZ!Box user interface.
5. After restarting, reconfigure the FRITZ!Box over the user
interface or load your saved settings to the FRITZ!Box;
see page 40.
This concludes the reset of the FRITZ!Box.
12.5 Mode “No login”
From within the home network you can operate the FRITZ!Box
user interface without enabling password protection. This
means that every user who accesses the interface of your
FRITZ!Box can view and change all information and settings.
In the “No login” mode, your private information is not sufficiently protected from malicious programs or unwelcome activities. Therefore we urgently advise against using the
FRITZ!Box without password protection!
Protect your FRITZ!Box by defining a password for the
FRITZ!Box user interface. To do this, go to the “System /
FRITZ!Box Users / Login to Home Network” menu and select
one of the password protection methods.
For comprehensive information about logging in to the
FRITZ!Box with a password, see the sections Using FRITZ!Box
Users from page 61 and Using a FRITZ!Box Password from
page 59.
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MyFRITZ!: Accessing the FRITZ!Box from Anywhere
13 MyFRITZ!: Accessing the FRITZ!Box from Anywhere
MyFRITZ! is a web service by AVM, with which you can access your
FRITZ!Box from anywhere in the world over the Internet, just as if you
were at home. This chapter describes what MyFRITZ! does and how to
configure MyFRITZ!.
Why MyFRITZ!?
Using an active Internet connection on any computer, tablet
or smartphone, with MyFRITZ! accessing your FRITZ!Box from
anywhere is safe and simple. The following areas of your
FRITZ!Box are accessible:
• FRITZ!NAS: Photographs, music and documents located
on the storage media connected to the FRITZ!Box are
available anywhere via MyFRITZ!.
With MyFRITZ! and FRITZ!NAS your FRITZ!Box offers a
“personal cloud service” in which all of your data are located safely at home. Data transmission is encrypted;
see page 75.
• Call list: With MyFRITZ! you can view the call list on the
FRITZ!Box from anywhere in the world.
• Answering machine: With MyFRITZ! you can listen to the
messages on the answering machine of the FRITZ!Box
from anywhere in the world.
• FRITZ!Box user interface: With MyFRITZ! you can open the
user interface of your FRITZ!Box from anywhere and configure settings.
• Smart home: AVM devices for home automation that are
connected with your FRITZ!Box can be switched on and
off from anywhere with MyFRITZ!. In MyFRITZ! you can also display how much electricity a device connected to a
smart home outlet is using.
Exactly which data are available to you depends on the rights
set in your FRITZ!Box user account; see page 64.
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Configuring MyFRITZ!
13.1 Configuring MyFRITZ!
The MyFRITZ! service can be used only with a MyFRITZ! account. Register your MyFRITZ! with this FRITZ!Box account.
Once your FRITZ!Box is registered with your MyFRITZ! account,
the FRITZ!Box determines the public IP address each time it is
changed and conveys it to the MyFRITZ!. The FRITZ!Box can be
reached at this IP address in the Internet from anywhere in
the world. When you log in to MyFRITZ! you will be forwarded
to the FRITZ!Box using the IP address.
Creating a MyFRITZ! Account
To set up a MyFRITZ! account, use a computer that fulfills the
following requirements:
• The computer is connected with the Internet.
• You can access your e-mail on this computer.
Set up the MyFRITZ! account in the FRITZ!Box user interface:
1. Open the FRITZ!Box user interface, see page 32.
2. Select “Internet / MyFRITZ!”.
3. Select “Create a new MyFRITZ! account”.
4. Enter your e-mail address.
If you are already configured as a FRITZ!Box user (see
page 61), enter here the e-mail address you use for the
user account.
5. Assign a MyFRITZ! password that’s easy for you to re-
member. Also note the additional password tips in the
section Login with Password: FRITZ!Box Procedures from
page 58.
When a password is defined it is displayed in clear text.
Once it has been saved, every time it is entered it will be
displayed encoded.
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Using MyFRITZ!
6. If you do not have a FRITZ!Box user account yet, you will
be prompted to set one up by assigning a user name and
an additional password.
If you already have a FRITZ!Box user account, follow the
instructions in the FRITZ!Box user interface.
For security reasons access to the FRITZ!Box from the
Internet is possible only for users with a FRITZ!Box user
account.
7. You receive an e-mail from MyFRITZ! containing a regis-
tration link. If possible, open the e-mail on the computer
on which you began setting up the account. Click the
registration link.
8. You are forwarded to the MyFRITZ! web site, where you
are prompted to read the terms of use and activate the
account.
Once the account has been activated successfully, you will
end up back on your FRITZ!Box user interface.
Now the FRITZ!Box is registered with your MyFRITZ! account.
On the MyFRITZ! page of the FRITZ!Box user interface the options “MyFRITZ! enabled for this FRITZ!Box” and “Internet access to the FRITZ!Box via HTTPS enabled” are selected.
Click “Refresh status” if the status of your MyFRITZ! account is
marked with a red icon.
13.2 Using MyFRITZ!
As soon as you have created a MyFRITZ! account and registered your FRITZ!Box with the account, you can begin using
the MyFRITZ! service.
You can reach your FRITZ!Box from anywhere by opening the
myfritz.net
If you use a smartphone or a tablet, the MyFRITZ!App by AVM
offers you simple access to your FRITZ!Box at home.
web site in any web browser.
MyFRITZ! in the Web Browser
1. Open the myfritz.net web site.
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Using MyFRITZ!
2. Log in with your e-mail address and your MyFRITZ! pass-
word.
3. Click the “To My FRITZ!Box” button.
4. To register with your FRITZ!Box, enter the data of your
FRITZ!Box user account.
You will be directed to the MyFRITZ! page of your FRITZ!Box.
Here you have access to the FRITZ!Box contents that are released for sharing in your FRITZ!Box user account; see
page 64.
MyFRITZ! over a Smartphone or Tablet
With the MyFRITZ!App from AVM you can use the MyFRITZ!
web service on the following devices:
• Android smartphones or Android tablets with Google
Android 2.2 or later
• iPhone (model 3GS or later) or iPod touch (3rd genera-
tion or higher) or iPad with iOS 5.0 or later
The MyFRITZ!App is available in the Google Play Store
Apple App Store
For more information on the apps from AVM, go to
en.avm.de/products/fritzapps
.
.
and the
During configuration, your smartphone or tablet must be connected with the FRITZ!Box over wireless LAN. After setup you
can use the MyFRITZ!App no matter whether you’re at home or
on the go.
1. Load the MyFRITZ!App to your device.
2. Connect your smartphone or tablet with your FRITZ!Box
via wireless LAN.
3. Open the MyFRITZ!App.
4. To register with your FRITZ!Box, enter the data of your
FRITZ!Box user account. These are your e-mail address or
your FRITZ!Box user name plus the corresponding password.
You will be directed to the MyFRITZ! page of your FRITZ!Box.
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Using MyFRITZ!
Here you have access to the FRITZ!Box contents that are released for sharing in your FRITZ!Box user account; see
page 64.
MyFRITZ! in the Home Network
MyFRITZ! can also be used over the web browser of any device
in the home network that is connected with the FRITZ!Box.
1. Enter myfritz.box
2. Log in to your FRITZ!Box.
Depending on the login method you set for the home
network, you must enter the FRITZ!Box password, or the
user name and the password of the FRITZ!Box user account.
You will be directed to the MyFRITZ! page of your FRITZ!Box. In
this case no login to MyFRITZ! is required.
If you logged in with the FRITZ!Box password, you now have
access to all of the contents stored on your FRITZ!Box.
If you logged in using the information for your FRITZ!Box user
account, the MyFRITZ! page will show those contents of your
FRITZ!Box to which you have access rights.
in the address field of your browser.
Multiple FRITZ!Boxes
You can register multiple FRITZ!Boxes with one MyFRITZ! account.
• Every FRITZ!Box is registered with the MyFRITZ! account
over its own user interface.
From the “Internet / MyFRITZ!” menu, select the setting
“Register the FRITZ!Box with an existing MyFRITZ! account”.
• When you log in to MyFRITZ!, all registered devices will
be displayed.
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Security with MyFRITZ!
13.3 Security with MyFRITZ!
For the following MyFRITZ! activities the HTTPS security protocol is used:
• setting up a MyFRITZ! account with myfritz.net
• registration of the FRITZ!Box with the MyFRITZ! account
• accessing the MyFRITZ! page of your FRITZ!Box over
myfritz.net
• accessing the user interface of the FRITZ!Box over
myfritz.net
The FRITZ!Box generates its own HTTPS certificate. Because
this certificate does not come from a certification authority
preconfigured in common browsers, you have to confirm in
your web browser or in the MyFRITZ!App that the connection
should be established nevertheless. Firefox and Internet Explorer will remember your confirmation and refrain from
showing any further warnings.
The HTTP protocol is used to update the IP address with the
MyFRITZ! web service each day. The password is never transmitted as clear text.
and over the MyFRITZ!App.
For further details on the HTTPS and HTTP protocols, see the
section Access from the Internet via HTTPS, FTP and FTPS from
page 88.
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FRITZ!Box as an Internet Router
14 FRITZ!Box as an Internet Router
The FRITZ!Box connects computers in your home network with the
Internet. This chapter explains the possibilities presented by using
the FRITZ!Box as an Internet router and how to take advantage of
them.
14.1 Parental Control: Access Profiles for Internet Use
Using access profiles you can control the use of the Internet
by devices in your network.
Access Profiles
Settings for Internet Use
The following settings for Internet use are defined in an access profile:
Setting Description
Online time The online time specifies when and for
how long Internet access is permitted.
Permitted web sites Using filter lists you can specify which
web sites may be accessed.
Internet access through network applications
You can specify which network applications are allowed to communicate
over the Internet.
Preconfigured and Own Access Profiles
• In the FRITZ!Box there are four preconfigured access pro-
files.
• You can create and configure many access profiles of
your own.
No Network Device without Access Profile
• Network devices that log in to the home network for the
first time are automatically assigned the preconfigured
“Standard” access profile. As soon as a network device
is registered in the home network you can assign a different access profile.
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Parental Control: Access Profiles for Internet Use
• Network devices that log in to the FRITZ!Box guest net-
work are automatically assigned the “Guest” access profile. This is the only access profile possible in the guest
network.
Preconfigured Access Profiles
In the FRITZ!Box there are four preconfigured access profiles
available for use.
The “Standard” Access Profile
Property Description
Limitations In the factory settings the “Standard”
Changeable The “Standard” profile can be
Automatic assignment Network devices that register with the
Standard Unknown network devices can only
No budget No shared budget can be configured
profile is allowed to do everything.
There are no restrictions to time or activity.
changed.
FRITZ!Box for the first time are automatically assigned the “Standard”
profile.
receive the “Standard” profile. Unknown network devices are devices
that have not registered with the
FRITZ!Box, but should already have
been configured in the FRITZ!Box and
have parental control settings configured.
in the “Standard” profile.
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Parental Control: Access Profiles for Internet Use
The “Guest” Access Profile
Property Description
Limitations The profile has the following set-
Changeable The “Guest” profile can be
Automatic assignment Network devices that are connect-
Single access profile This is the only access profile
No Budget No shared budget can be config-
The “Unlimited” Access Profile
tings configured upon delivery:
• There are not time restrictions.
• HTTPS queries are permitted.
• Surfing and mail are allowed.
Web access is blocked for all
other network applications.
changed.
ed with the FRITZ!Box via the guest
access receive the “Guest” profile.
available for the guest access.
ured in the “Standard” profile.
Property Description
Limitations This profile allows unrestricted use
Changeable The “Unlimited” profile cannot be
The “Blocked” Access Profile
Property Description
Limitations This profile blocks Internet use.
Changeable The “Blocked” profile cannot be
FRITZ!Box 7490 78
of the Internet.
changed.
changed.
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Parental Control: Access Profiles for Internet Use
Online Time
The online time is defined as follows:
Setting Description
Period On a timetable you define at what times the
Internet connection may be used.
Online time For each day of the week you define how long
the Internet is allowed to be used.
Shared budget You decide and define whether all network
devices that use the same access profile must
share this online time limit. For the preconfigured “Standard” and “Guest” access profiles,
no budget sharing is permitted.
Example:
For a child you can configure an access profile to be assigned
to all of the child’s network devices. The online time in the access profile could look something like this example:
Monday and Wednesday from 2pm to 9pm; no more than
Tuesday, Thursday and Friday
Saturday and Sunday from 10 am to noon; and from 4 pm to
Shared budget yes
3 hours each day
from 6pm to 9pm; no more than
3 hours each day
10 pm; no more than 5 hours each day
all devices (computer, game console,
smartphone, etc.) share the online time
Permitted Web Sites
Access to web sites with inappropriate content can be
blocked using filters. The following filtering options are available:
• Prevent HTTP queries: You can prevent HTTPS queries.
HTTPS is used, for instance, to open Facebook, Gmail
and online banking.
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Parental Control: Access Profiles for Internet Use
• Permit web sites with a whitelist:
– The whitelist is a filter list that should be used when
access should be limited to just a few web sites.
– Access to web pages entered in the whitelist is per-
mitted.
– When a whitelist is used, only those web sites includ-
ed in the list can be opened, and no others.
• Block web sites with a blacklist:
– The blacklist is a filter list that should be used when
access to most web sites is to be permitted, and the
number of blocked web sites is relatively small.
– Access to web pages entered in the blacklist is
blocked.
– If the blacklist is used, no web site can be opened by
entering its IP address. This is also true for web sites
that are not included in the blacklist.
– For applications that address web sites directly via
the IP address, for instance virus scanner update
software, the relevant IP addresses can be released
for access by entering them in the exception list of
“Permitted IP addresses”.
Internet Access by Network Applications
You can list network applications for which you would like to
block communication with the Internet. For instance, you can
prohibit file sharing programs or online games from communicating over the Internet.
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Parental Control: Access Profiles for Internet Use
Configuring Parental Control
Requirements
The “Internet / Filters” menu is available only if you have set
up the Internet connection in the FRITZ!Box and already established an Internet connection.
Limitations
The “Internet / Filters” menu is not available if you have configured the FRITZ!Box as IP client. In this case, use the corresponding functions of the router whose Internet connection is
being shared.
Preparations
• Configure the access profiles required for the members
of the home network; see Configuring an Access Profile
on page 81.
• Prepare the filter lists if you would like to use filter lists,
see Editing Filter Lists from page 82.
• If desired, add the list of network applications; see
Adding Network Applications from page 83.
Configuring Parental Control for Network Devices
1. Open the FRITZ!Box user interface, see page 32.
2. Select the “Internet / Filters” menu.
3. Select a network device on the “Parental Control” tab.
4. Click the button.
5. Select the access profile to be applied to the network de-
vice and then click “OK”.
Configuring an Access Profile
Requirements
The “Internet / Filters” menu is available only if you have set
up the Internet connection in the FRITZ!Box and already established an Internet connection.
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Parental Control: Access Profiles for Internet Use
Limitations
The “Internet / Filters” menu is not available if you have configured the FRITZ!Box. In this case, use the corresponding
functions of the router whose Internet connection is being
shared.
Configuring an Access Profile
1. Open the FRITZ!Box user interface, see page 32.
2. Select the “Internet / Filters” menu.
3. Select the “Access Profiles” tab.
4. Click .
5. Configure the settings for the access profile in the“New
Access Profile” window. Use the FRITZ!Box Help.
Editing Filter Lists
Requirements
The “Internet / Filters” menu is available only if you have set
up the Internet connection in the FRITZ!Box and already established an Internet connection.
Limitations
The “Internet / Filters” menu is not available if you have configured the FRITZ!Box as an IP client. In this case, use the corresponding functions of the router whose Internet connection
is being shared.
Editing a Filter List
1. Open the FRITZ!Box user interface, see page 32.
2. Select the “Internet / Filters” menu.
3. Select the “Lists” tab.
4. Click the button.
5. Select the list you would like to edit and then click
“Edit”.
6. Edit the list in the window that opens.
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AVM FRITZ!Box Parental Control for Windows Users
Adding Network Applications
Requirements
The “Internet / Filters” menu is available only if you have set
up the Internet connection in the FRITZ!Box and already established an Internet connection.
Limitations
The “Internet / Filters” menu is not available if you have configured the FRITZ!Box as an IP client. In this case, use the corresponding functions of the router whose Internet connection
is being shared.
Adding a Network Application
1. Open the FRITZ!Box, siehe page 32.
2. Select the “Internet / Filters” menu.
3. Select the “Lists” tab.
4. Click .
5. In the “Network Application” window, enter the network
application you would like to add to the list.
AVM FRITZ!Box Parental Control for Windows Users
In the Windows operating systems (Windows 8, Windows 7
and Windows XP), parental control can be also configured for
each individual Windows user.
You will need the “AVM FRITZ!Box Parental Control” software
if multiple Windows users with different rights in the Internet
are sharing a single computer. The “AVM FRITZ!Box Parental
Control” software detects the various Windows users.
AVM FRITZ!Box Parental Control
• Download the free AVM FRITZ!Box parental control soft-
ware from the AVM website.
• Install the AVM FRITZ!Box parental control on every Win-
dows computer on which users are configured who are
to be protected by parental controls.
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Port Forwarding: Making Computers Accessible from the Internet
• The AVM FRITZ!Box parental control is installed on the
computer as a service. The service must be enabled at
all times. If it is not enabled, the FRITZ!Box will not detect the user accounts. Windows users that are not detected are treated like user accounts without any parental controls.
Downloading AVM FRITZ!Box Parental Controls from the AVM
Web Sites
1. Enter the address ftp://ftp.avm.de/fritz.box
browser.
2. Select the “tools” entry.
3. Select “kindersicherung”.
4. Select “english”.
5. Click the exe file and save the program on your comput-
er.
Configuring Parental Control for Windows Users
1. Open the FRITZ!Box, siehe page 32.
in your web
2. Select the “Internet / Filters” menu.
3. Select a Windows user on the “Parental Control” tab.
4. Click the button.
5. Select the access profile to be applied to the Windows
user and then click “OK”.
14.2 Port Forwarding: Making Computers Accessible from the Internet
With default settings in the FRITZ!Box, programs on your computer and LAN cannot be accessed from the Internet. For applications like online games and file sharing software or server services like HTTP, FTP, VPN, terminal and remote access
servers, you have to make your computer accessible for other
Internet users.
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Port Forwarding: Making Computers Accessible from the Internet
Port Forwarding
Using port forwarding you allow incoming connections from
the Internet. By releasing certain ports for incoming connections, you grant controlled access to the computers in your
network to other Internet users.
The following port forwarding methods are possible in the
FRITZ!Box:
PING IPv4:
The FRITZ!Box responds to ping inquiries from
the Internet addressed to the IPv4 address of the
FRITZ!Box.
IPv6:
The FRITZ!Box responds to ping inquiries from
the Internet addressed to the IPv6 address of the
FRITZ!Box. Additionally, you can set up PING6
port forwarding rules for each computer in the
home network since each computer has its own
globally valid IPv6 address.
TCP
UDP
ESP
GRE
IPv4:
Within IPv4 networks you can open the FRITZ!Box
firewall for the protocols TCP and UDP when entering the port range. One port can be opened for
exactly one computer.
IPv6:
Within IPv6 networks you can open the FRITZ!Box
firewall for the protocols TCP and UDP when entering the port range. One port can be opened for
each computer in the network.
IPv4:
Within IPv4 networks you can open the firewall
for the two protocols ESP and GRE, which do not
use ports.
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Port Forwarding: Making Computers Accessible from the Internet
Exposed host
(Open firewall
completely)
IPv4:
Within IPv4 networks you can open the firewall
completely for one computer. This computer is
then no longer protected by the FRITZ!Box firewall. If individual ports are already open for other
computers, then data packets for these ports are
not forwarded to the exposed host, but to the
other computer instead.
IPv6:
Within IPv6 networks you can open the firewall
completely for each computer. These computers
are then no longer protected by the FRITZ!Box
firewall.
Setting Up Port Forwarding in the FRITZ!Box
• IPv4: Port forwarding for IPv4 is set up in the “Internet /
Permit Access” menu, on the “Port Forwarding” page.
• IPv6: Enable the advanced view. Port forwarding for IPv6
is also set up in the “Internet / Permit Access” menu, on
the “IPv6” page.
Determining the IPv4 Address for Accessing the FRITZ!Box
If you have enabled ports for forwarding in the FRITZ!Box, other Internet users can access your computers at the IP address
assigned to your FRITZ!Box by the Internet service provider.
This is a public IPv4 address.
Here is how to determine the public IPv4 address of the
FRITZ!Box:
1. Open any Internet page in order to establish an Internet
connection.
2. Open the FRITZ!Box user interface and enable the ad-
vanced view in the user interface.
3. The FRITZ!Box’s public IPv4 address is displayed on the
“Overview” page in the “Connections” area.
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Port Forwarding: Making Computers Accessible from the Internet
Can Always Be Reached, Even When the IP Address Changes
Every time the Internet connection is interrupted, the Internet
service provider re-assigns the IP address. The IP address
may change in the process. Therefore it is a good idea to use
MyFRITZ! or dynamic DNS so that the IP address can always
be reached under the same name. For more information
about MyFRITZ!, see the chapter MyFRITZ!: Accessing the
FRITZ!Box from Anywhere on page 70. For more information
about dynamic DNS, see the section Dynamic DNS: Name
instead of IP Address on page 88.
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Dynamic DNS: Name instead of IP Address
14.3 Dynamic DNS: Name instead of IP Address
Dynamic DNS is an Internet service that makes it possible for
the FRITZ!Box to remain accessible from the Internet at all
times under a fixed name, even though the public IP address
changes.
Dynamic DNS can be used as an alternative to MyFRITZ!. Both
services can be used in parallel.
You must register with a dynamic DNS provider to use this
service. When you register, you agree on the fixed name (domain name) at which your FRITZ!Box should be accessible
from the Internet. You also define a user name and password.
Every time the IP address changes, the FRITZ!Box transmits
the new IP address to the dynamic DNS provider in the form of
an update request. Then the domain name is assigned to the
current IP address by the dynamic DNS provider.
Configuring Dynamic DNS in the FRITZ!Box
1. Open the FRITZ!Box user interface, see page 32.
2. Enable the advanced view.
3. Select the “Internet / Permit Access” menu.
4. Select the “Dynamic DNS” page and set up dynamic
DNS. See the Help available in the FRITZ!Box user interface for more information.
14.4 Access from the Internet via HTTPS, FTP and FTPS
Over the Internet it is possible to access the user interface of
the FRITZ!Box. With a laptop, smartphone or tablet PC you can
configure settings in the FRITZ!Box user interface.
Requirements for Access over the Internet
• Access to the user interface: Every user who would like
to access the FRITZ!Box externally from the Internet requires a FRITZ!Box user account which is allowed to access it from the Internet.
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Access from the Internet via HTTPS, FTP and FTPS
• Access to storage: Every user who would like to access
the storage of the FRITZ!Box externally from the Internet
requires a FRITZ!Box user account with the right to access from the Internet access to the contents on the storage media.
• The protocols for the desired access must be enabled in
the FRITZ!Box.
HTTPS, FTP and FTPS
The protocols HTTPS, FTP and FTPS are used for access over
the Internet.
• HTTPS (Hypertext Transfer Protocol Secure)
HTTPS is an Internet protocol for bug-proof communication between the web server and the browser in the
World Wide Web.
Enable this protocol to allow access to the FRITZ!Box
from the Internet.
• FTP (File Transfer Protocol)
FTP is a network protocol for transmitting files in IP networks.
Enable this protocol to allow access by FTP to the
FRITZ!Box storage media from the Internet.
• FTPS (FTP over SSL)
FTPS is a method for encrypting the FTP protocol.
Enable this protocol to secure transmission over FTP.
Enabling HTTPS, FTP and FTPS in the FRITZ!Box
1. Open the FRITZ!Box user interface, see page 32.
2. Enable the advanced view.
3. Select the “Internet / Permit Access” menu.
4. Select the “FRITZ!Box Services” page and enable the
protocols you need. See also the Help the user interface.
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Prioritization: Right of Way for Internet Access
14.5 Prioritization: Right of Way for Internet Access
Prioritization is a function you can use to specify that network
applications and network devices be treated with higher or
lower priority when they access the Internet connection. For
example, you may wish to ensure that applications like Internet telephony, IPTV and video on demand are always treated
with higher priority than other applications. You can also
specify that file sharing applications like eMule and BitTorrent always have to wait behind online games.
Categories for Prioritization
There are three categories for prioritization: “Real-time applications”, “Prioritized applications” and “Background applications”.
Network applications and network devices are assigned to
the categories using rules.
Real-time Applications
This category is suitable for applications with high demands
on transmission speed and reaction times (for example, Internet telephony, IPTV, video on demand).
• Network applications in this category always have priori-
ty over other applications accessing the Internet at the
same time.
• When the Internet connection is working at full capacity,
the network packets of the applications of this category
will always be sent first. In this case data from network
applications assigned to other categories will be transmitted later.
• If multiple network applications are assigned to this cat-
egory, then they must share the available capacity.
• Whenever Internet telephony is included in this catego-
ry, this application always has the highest priority, even
over other real-time applications.
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Prioritization: Right of Way for Internet Access
Prioritized Applications
This category is suitable for applications that require a fast reaction time (for example, company access, terminal applications, games).
• For network applications prioritized in this category,
90% of the FRITZ!Box’s upload bandwidth is available,
as long as no application from the “Real-time applications” category requires bandwidth. The remaining 10%
of the upload bandwidth is available for applications
that are prioritized in lower categories or not prioritized
at all.
• If multiple network applications are assigned to the “Pri-
oritized applications” category, then they must share
the available capacity.
Background Applications
This category is suitable for applications that do not require
any high transmission speed and which are not time-critical
(for example, peer-to-peer services or automatic updates).
• Network applications assigned to this category are al-
ways treated with the lowest priority when the Internet
connection is working at full capacity. So whenever an
application from a different category or a non-prioritized
application requires the entire bandwidth, all background applications must wait until bandwidth capacity
becomes available again.
• If no other network applications are active, then the
background applications receive the entire bandwidth.
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Prioritization: Right of Way for Internet Access
Prioritization Method in the FRITZ!Box
The following techniques are used in the FRITZ!Box to send
data packets according to their prioritization:
• Change in the order in which packets are sent to the
Internet (upstream direction)
The order of the packets the FRITZ!Box receives from the
Internet (downstream direction) cannot be changed.
• Discard low-priority packets in order to ensure the trans-
mission of higher-priority packets. This technique is
used whenever more packets are supposed to be sent to
the Internet than the upstream transmission rate of the
Internet connection allows.
• As long as no packets are being sent from higher-priority
applications, the full transmission rate of the Internet
connection is available for low-priority packets.
Configuring Prioritization in the FRITZ!Box
1. Open the FRITZ!Box user interface, see page 32.
2. Enable the advanced view.
3. Configure prioritization in the “Internet / Filters / Prioriti-
zation” menu.
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VPN: Remote Access to the Home Network
14.6 VPN: Remote Access to the Home Network
Via a VPN (Virtual Private Network) a secure remote access to
the network of the FRITZ!Box can be established.
VPN in the FRITZ!Box
IPSec VPN in the FRITZ!Box is based on the IPSec
standard.
Computer-LAN Computer-LAN linkup: VPN connections can
be configured for individual remote computers.
LAN-LAN LAN-LAN linkup: VPN connections can be
configured for remote networks.
Eight simultaneous
connections
Configuration software The configuration files for the VPN connec-
FRITZ!Box user For FRITZ!Box users who have the right to
VPN client A free VPN client for individual computers
FRITZ!Box supports a maximum of eight simultaneous VPN connections.
tions are created using a separate program.
The program is provided free of charge and
can be downloaded from the AVM web site.
access the FRITZ!Box via VPN, no further
settings must be configured. All required
VPN settings are included in the user account.
can also be downloaded from the AVM web
site.
Configuring VPN in the FRITZ!Box
1. Open the FRITZ!Box user interface, see page 32.
2. Enable the advanced view.
3. Select the “Internet / Permit Access” menu.
4. Select the “VPN” page.
See also the Help available in the FRITZ!Box user interface for
assistance in configuring VPN.
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VPN: Remote Access to the Home Network
Supplementary Software for VPN
All of the information required for a VPN is saved in a configuration file. The terminals involved in any VPN must receive
this file.
Individual computers that are networked over a VPN require a
VPN client.
• The “Configure FRITZ!Box VPN Connection” Wizard
AVM provides the “Configure FRITZ!Box VPN Connection”
software for creating configuration files. This program is
a Wizard that takes you step by step through the VPN
configuration. All of the necessary VPN settings, like the
encryption method and access rules, are set automatically. The resulting configuration files must be imported
to the terminals of the VPN tunnel. At the terminal with
the FRITZ!Box the configuration file is then imported to
the FRITZ!Box. The VPN parameters in these files can be
adjusted manually to connect to products by other manufacturers.
• The “FRITZ!VPN” VPN client
AVM offers the “FRITZ!VPN” software as a VPN client.
Both the Wizard and the client can be downloaded free of
charge from the AVM VPN service pages:
en.avm.de/service/vpn/overview
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Freely Selectable DNS Servers
14.7 Freely Selectable DNS Servers
DNS servers are preset in the FRITZ!Box for IPv4 and IPv6.
These are the DNS servers assigned by the Internet service
provider.
For both IPv4 and IPv6, the preset DNS server can be replaced
by a free DNS server. Free DNS servers include, for instance,
OpenDNS and Google DNS.
Here is how to change the DNS server entry:
The “DNSv6” page is displayed only if you enabled IPv6 support for the FRITZ!Box on the “IPv6” page.
1. Open the FRITZ!Box user interface, see page 32.
2. Enable the advanced view.
3. Change the settings for the DNS servers.
14.8 DNSSEC: Security for DNS Queries
DNSSEC is short for Domain Name System Security Extensions. As the name says, this is an extension of DNS, the domain name system.
DNSSEC ensures that both the DNS server and the information returned by the DNS server are authentic, or genuine.
Security with DNSSEC
When a home user surfs the web, she or he sends queries to
the Internet by entering URLs in the address line of the browser. A URL is the name of a web site that is easy to remember,
for instance en.avm.de
first. The DNS server resolves the URL into the corresponding
IP address. There is one unambiguous IP address for every
URL.
The home user relies on the authenticity of the IP address returned by the DNS server. Authentic means that the response
is the IP address of the desired web site, and not a faked IP
address that leads to a fake web site. DNSSEC can ensure that
the returned addresses are authentic.
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. Every query is sent to the DNS server
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IPv6: The New Internet Protocol
Support with the FRITZ!Box
The FRITZ!Box supports DNSSEC queries over UDP.
The FRITZ!Box has a DNS proxy. The computers in the home
network use the FRITZ!Box as a DNS server. The FRITZ!Box forwards DNSSEC queries from the home network to the Internet. The FRITZ!Box forwards DNSSEC responses from the
Internet to the home network. The DNSSEC information must
be validated on the computer in the home network. For this
DNSSEC must be supported in the operating system.
14.9 IPv6: The New Internet Protocol
IPv6 stands for Internet protocol version 6 and is the successor to IPv4.
The FRITZ!Box supports the new IPv6 web protocol and can
establish IPv6 connections:
• IPv6 support can be switched on in the FRITZ!Box user
interface.
• For simultaneous use of IPv6 and IPv4, the FRITZ!Box
supports dual-stack and dual-stack lite. This means that
the FRITZ!Box can communicate with both IPv4 and IPv6
domains in the Internet.
• The FRITZ!Box supports native IPv6 and IPv6 with a tun-
nel protocol. Native IPv6 means that your Internet service provider supports IPv6 directly on your line.
IPv6-Capable Services in the Home Network
• FRITZ!NAS access via SMB or FTP/FTPS
• Access to the user interface with http or https over IPv6
• The DNS resolver of the FRITZ!Box supports queries for
IPv6 addresses (AAAA records) and can query the upstream DNS resolver of the Internet service provider over
IPv6.
• The globally valid prefix is distributed via router adver-
tisement.
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IPv6: The New Internet Protocol
• For guest access to the wireless LAN, the home network
and wireless guests are separated by IPv6 subnetworks.
• UPnP, UPnP AV media server
• Automatic provisioning (TR-064)
IPv6-Capable Services in the Internet
• FRITZ!NAS access via FTPS
• Completely closed firewall to protect against unwanted
data from the Internet (Stateful Inspection Firewall)
• Voice over IPv6
• Automatic provisioning (TR-069)
• Time synchronization over NTP (Network Time Protocol)
• Remote access via https
• Dynamic DNS via dyndns.org and namemaster.de
Configuring IPv6 in the FRITZ!Box
1. Open the FRITZ!Box user interface, see page 32.
2. Enable the advanced view.
3. Select the “Internet / Account Information” menu.
4. Select the “IPv6” page and set up IPv6 in the FRITZ!Box.
See the Help available in the FRITZ!Box user interface for
more information.
Configuring IPv6 on the Computer
You can establish connections in the IPv6 range of the Internet only if IPv6 is installed and enabled on the computers in
your home network.
• IPv6 is already installed and enabled in the Windows 7
and Windows Vista operating systems.
• IPv6 is not installed and enabled in standard
Windows XP. You must install and enable IPv6 in order to
use it. The IPv6 installation requires Service Pack 2 for
Windows XP.
• IPv6 has been available in the Mac OS X operating sys-
tems since Mac OS 10.
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Mobile Network: Replacing Faulty DSL
14.10 Mobile Network: Replacing Faulty DSL
Internet access over the mobile telephone network can be set
up so that the mobile telephone connection is established
automatically whenever the DSL connection fails. This guarantees Internet access even when the DSL connection is fails.
A USB modem for mobile Internet access (UMTS/HSPA) and a
SIM card from a mobile communications provider are required for this. The FRITZ!Box supports UMTS/HSPA modems
from various manufacturers.
Here is how to set up the mobile telephone connection as a
substitute upon DSL failure:
1. Insert the USB modem in the USB port on the FRITZ!Box.
2. Open the FRITZ!Box user interface, see page 32.
In the “Internet” menu, the sub-menu “Mobile Communications” is displayed.
The “Mobile Communications” menu is not available
until the UMTS/HSPA modem has been connected to the
USB port of the FRITZ!Box.
3. Select the setting “Automatically enable the mobile con-
nection when the DSL connection is disrupted”.
4. Configure the settings for your Internet connection over
the mobile communications network. In the Help of the
FRITZ!Box user interface you can find detailed instructions.
Access to the Internet is now guaranteed, even when the DSL
connection fails.
As soon as the DSL connection is stable and available for at
least 30 minutes, the connection will be switched back to
DSL.
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LISP: FRITZ!Box as a LISP Router
14.11 LISP: FRITZ!Box as a LISP Router
LISP is a routing architecture which separates information
about location and identity. There are two IP addresses: one
for the location and one for the identity.
The FRITZ!Box can be configured as a LISP router.
• This chapter address system administrators.
• It presents a short introduction to LISP.
• You receive an overview about the possibilities for using
LISP.
• This chapter includes instructions on how to configure
the FRITZ!Box as a LISP router.
Definition and Components
LISP: Definition
LISP: Locator/Identifier Separation Protocol
IP protocol LISP is a protocol for the transmission of IP
packets.
IP address pair LISP uses IP address pairs:
• One IP address for identification, which is
called the EID (Endpoint Identifier). The
EID can be the IP address of a host or an
entire IP subnet.
• One IP address for the location, known as
the RLOC (Routing Locator). The RLOC is
the IP address of the LISP router.
Tunnel protocol LISP is a tunnel protocol.
A LISP packet consists of an internal IP packet
and an additional external header. The header
of the internal packet contains the EID; the external header contains the RLOC.
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LISP: FRITZ!Box as a LISP Router
Properties of RLOC and EID
RLOC • specifies the location where the addressed network
• is assigned by the Internet service provider
• is a public IP address
• is contained in the external header of the LISP packet
• can be an IPv4 address
• can be an IPv6 address
EID
• identifies a network (network segment or network de-
• is assigned by the LISP provider
• is contained in the internal header of the LISP packet
• can be an IPv4 address
• can be an IPv6 address
• can be a public IP address
• can be a private, non-public IP address
Components of a LISP System
(network segment or network device) is located
vice)
Mapping system The mapping system is responsible for allo-
cating the EIDs to the RLOCs.
ETR (Egress Tunnel
Router)
The ETR accepts IP packets whose destination
IP address contained in the external header is
the ETR’s own RLOC. ETR unpacks the LISP
packets.
ITR (Ingress Tunnel
Router)
The ITR accepts IP packets from members of
the local IP network (EID network) and packs
them into LISP packets. The external header of
the LISP packet contains the RLOC of the destination network (remote EID network) as the
destination address.
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