Before installing and using the FRITZ!Box, please read the following security and handling instructions.
Safety Instructions
Before connecting the FRITZ!Box 7272, observe the following
security instructions in order to protect yourself and the
FRITZ!Box from harm.
•Overloaded outlets, extension cords and power strips
can lead to fires or electric shocks.
– Avoid using sockets strips and extension cords if at
all possible.
– Do not connect multiple extension cords or socket
strips to each other.
•Damage to electric wiring or gas or water pipes during
drilling can present a significant danger.
– Before mounting the FRITZ!Box on the wall, make
sure that there are no electrical lines, gas or water
pipes located where you need to drill the holes. If
necessary, check the site with a pipe detector or consult with qualified experts.
•Heat accumulation can lead to overheating of the
FRITZ!Box and subsequently damage the FRITZ!Box.
– Provide for sufficient air circulation around the
FRITZ!Box.
– Make sure that the ventilation slits on the FRITZ!Box
housing are always unobstructed.
– The FRITZ!Box should not be placed on a carpet or on
upholstered furniture.
– Do not cover the FRITZ!Box.
FRITZ!Box 72728
•The base of the FRITZ!Box can heat up during normal op-
eration. This heat can cause damage to heat-sensitive
surfaces.
– Do not place the FRITZ!Box on heat-sensitive sur-
•During electrical storms, lightning and electrical surges
present a danger to connected electrical devices.
– Do not install the FRITZ!Box during an electrical
– During a storm, disconnect the FRITZ!Box from the
•Moisture and liquids that find their way into the
FRITZ!Box can cause electric shocks or short circuits.
– Only use the FRITZ!Box indoors.
– Never let liquids get inside the FRITZ!Box.
•The device contains hazardous components and should
only be opened by authorized repair technicians.
– Do not open the FRITZ!Box housing.
Handling the FRITZ!Box
faces.
storm.
power supply and from the DSL line.
•Insert the FRITZ!Box into an electrical outlet that is easy
to reach.
•You can place the FRITZ!Box on a horizontal surface or
mount it on a wall. For a drilling template to mount the
FRITZ!Box on a wall, see page 189.
•Place or hang the FRITZ!Box in a dry location that is free
of dust and protected from direct sunlight.
•For ideal operating conditions, mount the FRITZ!Box on a
wall with the cables connected on the bottom.
•When connecting the FRITZ!Box to your computer using a
network cable, keep in mind that the cable can be no
longer than 100 m.
FRITZ!Box 72729
•If you would like to establish wireless connections be-
tween the FRITZ!Box and the computer, position the
FRITZ!Box at a central location.
•Make sure to keep sufficient distance from potential
sources of interference like microwave devices or electric devices with large metal housings.
FRITZ!Box 727210
Conventions in the Manual
This manual uses the following symbols and emphases:
This symbol marks useful hints and tips.
This symbol indicates important instructions that must be
observed to avoid malfunctions.
•Quotation marks designate elements and features in the
user interface and paths.
Example
Select the “Home Network / Smart Home” menu and
then click “Register New Device”.
•Pointed brackets mark wild cards.
Example
Press the keys sr<Seq>. <Seq> stands for a keyboard
sequence.
•Bold type emphasizes important words.
Example
Do not leave the page without saving.
•Blue font in the text designates links and references
within this manual and addresses to be entered in the
browser.
Example
See also the information on page 11.
FRITZ!Box 727211
The FRITZ!Box 7272
1The FRITZ!Box 7272
Welcome! We are pleased you decided on a FRITZ!Box. The
FRITZ!Box 7272 is the hub of your home network, connecting your
computers and network devices with the Internet. You can operate the
FRITZ!Box as an Internet router on a DSL line.
The FRITZ!Box is equipped with ports for computers, telephones and
USB devices and supports the wireless technologies WLAN and DECT.
You can use the FRITZ!Box as a wireless LAN access point for wireless
devices like notebooks, tablets or smartphones and as DECT base station for your cordless telephones.
Connected telephones use the FRITZ!Box as a telephone system
(PBX).
The FRITZ!Box integrates connected computers and network devices
into your private home network. The devices can exchange data with
each other and enjoy shared access to USB hard drives, USB printers
and other USB devices. The FRITZ!Box transmits music, video and image files to suitable playback devices in the home network.
Settings for the FRITZ!Box and for your private network are configured
in an easy-to-use user interface. The user interface can be opened in
any web browser. Wizards guide you step by step through the most
important FRITZ!Box functions.
You can expand the scope of functions of your FRITZ!Box with AVM
smart home devices for home automation.
This manual assists you in connecting, configuring and operating your
FRITZ!Box. Its purpose is not only to introduce to you the many functions of the device, but also to familiarize you with some of the technical context. Have fun using your FRITZ!Box!
FRITZ!Box 727212
Ports, Interfaces, Buttons and LEDs
Wireless N
2,4 GHz
Printer,
storage medi
a
DSL and telephone line
(analog/ISDN)
Notebook, PC,
smartphone video/TV streaming
USB 2.0DSL2 Fast Ethernet
LAN, 100 Mbit/s, PC,
game console, network
LAN, 1 Gbit/s, PC,
game console, network
2 Gigabit
Analog telephones,
answering machine, fax
FRITZ!Fon or other
DECT telephones
analog
DECT
Telephone,
telephone system
ISDN
2Ports, Interfaces, Buttons and LEDs
This chapter describes the ports, interfaces, buttons and LEDs of the
FRITZ!Box.
2.1Ports and Interfaces
Possibilities for connecting the FRITZ!Box
•DSL/TEL
Socket for connecting to ADSL2+ and ADSL as well as to
the telephone network (analog landline network or
ISDN)
•FON1 and FON2
2 RJ11 sockets for connecting analog telephones and
other analog terminal devices
•FON S
FRITZ!Box 727213
0
RJ45 socket for connecting ISDN telephones or telephone systems (PBXs)
Ports and Interfaces
•LAN 1—LAN 4
4 Ethernet ports for connecting computers and other
network devices like game consoles and network hubs
LAN 1—LAN 2: gigabit Ethernet (10/100/1000 Base-T)
LAN 3—LAN 4: Ethernet (10/100 Base-T)
•USB
USB 2.0 port for connecting USB devices like printers or
storage media
•Wireless access point
Integrated wireless access point for connecting to wireless LAN devices that use the radio standard
IEEE 802.11b, IEEE 802.11g or IEEE 802.11n in the
2.4-GHz frequency band
•DECT base station
Integrated DECT base station for connecting up to
6 cordless telephones that use the DECT standard
FRITZ!Box 727214
Buttons
FestnetzFestnetz
InternetInternet
PowePower/ DSLDSL
DECTDECT
WLANWLAN
WPSWPS
WLANWLAN
InfoInfo
DECTDECT
WLANWLAN
WPSWPS
2.2Buttons
The FRITZ!Box has two buttons on the top of the housing.
FRITZ!Box buttons
Button Functions
“WLAN” Button
•Switch wireless LAN of the FRITZ!Box on and off
•Establish a wireless LAN connection using WPS, see
Establishing a Wireless LAN Connection Using WPS from
page 29
“DECT” Button
•Register cordless telephones with the FRITZ!Box; see
page 53.
•Page cordless telephones you can’t find; see page 132.
FRITZ!Box 727215
LEDs
2.3LEDs
The FRITZ!Box 7272 has five LEDs, which flash or light up to
display various connection statuses and events.
LEDConditionMeaning
Power /
DSL
Internet
Fixed
Line
WLAN
Info
onDevice has electrical power and the DSL line is ready for operation
flashingDevice has electrical power and the connection to DSL is being es-
tablished or has been interrupted
onTelephone connection to the Internet is active
flashingMessages in your mailbox
• This function must be supported by your telephony provider
onTelephone connection to the landline network active
flashingMessages in your mailbox
• This function must be supported by your telephony provider
onWireless LAN function is enabled
flashing• Switching the wireless LAN function on or off
• Adopting the WLAN settings
• Performing WPS
• WPS procedure aborted: More than two WLAN devices are per-
forming WPS at the same time. Repeat the WPS procedure.
on• The LED signals an event specified in the user interface under
“System / Buttons and LEDs / “Info” Display”
• Stick & Surf procedure with FRITZ!WLAN USB Stick from AVM
concluded
flashing• Updating FRITZ!OS
• New messages on the FRITZ!Box answering machine, online
meter reached the defined value, or another event defined in
the user interface under “System / Buttons and LEDs / “Info”
Display” is signaled
• Stick & Surf procedure with FRITZ!WLAN USB Stick from AVM in
progress
• Registration procedure for a DECT handset in progress
flashing redError:
• Open the FRITZ!Box user interface; see
• Follow the instructions on the “Overview” page.
page 33.
FRITZ!Box 727216
Before You Connect the FRITZ!Box
3Before You Connect the FRITZ!Box
•See the information on Security and Handling on page 8.
•Check the contents of your FRITZ!Box package. See page 17 to
find out what is included in the package.
•Make sure that the requirements for operating the FRITZ!Box
have been met; see page 17.
3.1Contents of the FRITZ!Box Package
•FRITZ!Box 7272
•one power supply unit
•one network cable
•one DSL/telephone cable (gray-black)
•one telephone adapter (black)
•one DSL adapter (gray)
•one quick guide
3.2Requirements for Operation
In order to operate the FRITZ!Box, you must have the following:
•an up-to-date web browser
Some of the FRITZ!Box functions can be used only with a
web browser that supports HTML5, for instance Firefox
version 17 or higher, Internet Explorer version 9 or higher, or Google Chrome version 23 or higher.
•a connection to the Internet
– DSL line with or without splitter:
ADSL/ADSL2/ADSL2+ (also IP-based, Annex J), or alternatively ITU G.992.1, ITU G.992.3 or ITU G.992.5
(Annex B or J)
– or an Internet cable access with cable modem
– or a USB modem for mobile Internet access
(UMTS/HSPA)
– or another Internet connection
FRITZ!Box 727217
Requirements for Operation
•for the wireless LAN connection to tablets, smartphones
and computers:
Tablets, smartphones or computers that support wireless LAN compliant with IEEE 802.11n, IEEE 802.11g or
IEEE 802.11b. Computers that do not have wireless LAN
integrated can be equipped with wireless LAN support
by installing a wireless LAN device, like a
FRITZ!WLAN USB Stick, for instance.
•for connecting computers using network cables:
computer with a network port (network adapter standard
Ethernet 10/100/1000 Base-T)
•for landline telephony:
an analog telephone line or ISDN point-to-multipoint
line in accordance with the Euro ISDN protocol DSS1
FRITZ!Box 727218
Connecting the FRITZ!Box
4Connecting the FRITZ!Box
•Before you connect the FRITZ!Box, read the instructions on
Security and Handling on page 8.
•Connect the FRITZ!Box to the power supply.
•Connect the FRITZ!Box to your Internet connection.
•Connect the FRITZ!Box to your telephone line.
4.1Connecting to Electrical Power
Internet
Fixed Line
DECT
Info
FON S
FON 2
FON 1
DSL/TEL
Power / DSL
DECT
WLAN
WPS
Power
LAN 4
LAN 3
LAN 2
LAN 1
0
Connecting to the power supply
1.Pick up the power supply unit included in the FRITZ!Box
package.
Use only this power supply unit for connecting to electrical power.
2.Connect the power supply unit to the socket on the
FRITZ!Box labeled “Power”.
3.Plug the other end into an AC power outlet.
The “Power / DSL” LED begins flashing after a few seconds to
indicate that the FRITZ!Box is ready for operation.
FRITZ!Box 727219
Connecting to the Internet
4.2Connecting to the Internet
The FRITZ!Box can be connected using various types of Internet connections:
•DSL line
•Internet cable access using a cable modem
•Internet via mobile network using a UMTS/HSPA modem
•Internet connection of another router
Connecting to a DSL Line
How to connect the FRITZ!Box depends on the type of your
line.
LineSocketsConnecting the
FRITZ!Box
DSL line with landline
Your landline is an analog telephone line or an ISDN line.
Read the instructions
on page 21.
You have a telephone
socket (left) and a DSL
splitter.
If you have ISDN, the NTBA is also connected to
the DSL splitter.
DSL line only, without landline
(also “IP-based access” or
“direct access”)
Telephone calls can be conducted over the Internet.
You have a telephone
socket.
FRITZ!Box 727220
Read the instructions
on page 22.
Connecting to the Internet
Connecting to a DSL Line with a Landline
Connecting to the DSL splitter
If you have a DSL line and a telephone line, then connect the
FRITZ!Box as follows:
Info
0
FON S
FON 2
FON 1
DSL/TEL
DECT
WLAN
WPS
Power
LAN 4
LAN 3
LAN 2
LAN 1
Power / DSL
Internet
Fixed Line
DECT
1.Connect the long end of the DSL/telephone cable to the
socket on the FRITZ!Box labeled “DSL/TEL”.
2.Then connect the short, gray end of the cable to the ap-
propriate socket on the DSL splitter.
If the plug on the gray end of the cable does not fit into
the socket of your DSL splitter, insert it into the DSL
adapter gray included in the package. Then insert the
DSL adapter into the DSL splitter.
The “Power / DSL” LED begins flashing and then lights constantly. The FRITZ!Box is now ready for Internet connections
over DSL.
If the “Power / DSL” continues flashing, read DSL Connection
Not Established on page 159.
FRITZ!Box 727221
Connecting to the Internet
Connecting to the IP-based DSL Line
Connecting to the DSL line
If you have a DSL line without a connection to the landline
telephone network (also known as IP-based or direct access),
then connect the FRITZ!Box as follows:
1.Connect the longer end of the DSL cable to the socket on
the FRITZ!Box labeled “DSL/TEL”.
2.Connect the short, gray end of the cable to the appropri-
ate socket on the DSL line. The black branch of the cable
remains free.
Power / DSL
Internet
Fixed Line
DECT
Info
0
FON S
FON 2
FON 1
DSL/TEL
DECT
WLAN
WPS
Power
LAN 4
LAN 3
LAN 2
LAN 1
If the plug on the gray end of the cable does not fit into
the socket of your DSL line, insert it into the gray DSL
adapter included in the package. Then insert the DSL
adapter into the DSL line.
The “Power / DSL” LED begins flashing and then lights constantly. The FRITZ!Box is now ready for Internet connections
over DSL.
If the “Power / DSL” continues flashing, read DSL Connection
Not Established on page 159.
FRITZ!Box 727222
Connecting to the Internet
Connecting to the Cable Junction
With an additional cable modem you can also use your
FRITZ!Box 7272 on a cable connection. Use a network cable.
1.Connect the free end of the network cable to the LAN
(Ethernet) port on the cable modem.
2.Connect the other end of the network cable to the socket
on the FRITZ!Box labeled “LAN 1”.
3.Connect a computer with the FRITZ!Box either via wire-
less LAN or using a network cable; see Connecting a
Computer with a Network Cable from page 27 and
Connecting Computers with the FRITZ!Box over Wireless
LAN from page 29.
4.Set up the Internet connection for connections via cable
in the FRITZ!Box; see page 48.
Connecting to the Internet via the Mobile Network
If no other kind of Internet connection is available, you can
use your FRITZ!Box to connect to the Internet via the mobile
communications network. A USB modem for mobile Internet
access (UMTS/HSPA) is required for this.
The FRITZ!Box supports UMTS/HSPA modems from various
manufacturers.
1.Insert the USB modem into the USB port on the
FRITZ!Box.
2.Set up the Internet connection via the mobile communi-
cations network; see page 48.
FRITZ!Box 727223
Connecting to the Landline Telephone Network
Connecting to a Router or a Network
You can use the FRITZ!Box at an already existing Internet access. To do this the FRITZ!Box is connected to the router or
network.
Connecting Using a Network Cable
A network cable is required to connect the FRITZ!Box to a router.
1.Insert one end of the cable into the socket on the
FRITZ!Box labeled “LAN 1”.
2.Insert the other end of the cable into a network socket
on the router or in the network.
Once you have connected a computer to the FRITZ!Box, you
can configure the Internet connection as described in section
Internet Connection over LAN 1: FRITZ!Box as a Router on
page 49.
4.3Connecting to the Landline Telephone Network
You can connect the FRITZ!Box with the following telephone
landlines:
•analog telephone line
•ISDN line
An analog telephone line is a single line with one telephone
number. ISDN lines have three or more telephone numbers.
FRITZ!Box 727224
Connecting to the Landline Telephone Network
Connecting to the Analog Line
Fixed Line
DECT
Info
FON 2
FON 1
DSL/TEL
Analog telephone line
1.Insert the long, gray end of the DSL/telephone cable in
the socket on the FRITZ!Box labeled “DSL/TEL”.
Power / DSL
Internet
DECT
WLAN
WPS
Power
LAN 4
LAN 3
LAN 2
LAN 1
0
FON S
2.Insert the short, black end of the cable into the landline
socket for your line.
If the plug on the cable does not fit into the socket of
your landline, use the black adapter included in the
FRITZ!Box package.
For more information about connecting the FRITZ!Box,
contact your DSL provider.
FRITZ!Box 727225
Connecting to the Landline Telephone Network
Connecting to the ISDN Line
Fixed Line
DECT
Info
FON 2
FON 1
DSL/TEL
ISDN line
1.Insert the long, gray end of the DSL/telephone cable into
the socket on the FRITZ!Box labeled “DSL/TEL”.
Power / DSL
Internet
DECT
WLAN
WPS
Power
LAN 4
LAN 3
LAN 2
LAN 1
0
FON S
2.Insert the short, black end of the cable into a socket (S
interface) on your ISDN NTBA.
If the plug on the cable does not fit into ISDN NTBA, use
the black adapter included in the FRITZ!Box package.
FRITZ!Box 727226
0
Connecting a Computer with a Network Cable
5Connecting a Computer with a Network Cable
You can connect computers and other network devices with the
FRITZ!Box using a network cable.
5.1Connecting to the Computer
One computer or other network device can be connected to
each LAN port of the FRITZ!Box.
Power / DSL
Internet
Fixed Line
DECT
Info
0
FON S
FON 2
FON 1
DSL/TEL
DECT
WLAN
WPS
Power
LAN 4
Connecting a computer using a network cable
1.Insert the network cable included in the package into
the LAN port of the computer.
You can also use any other network cable. For more information, see page 179.
2.Insert the free end of the cable into a LAN socket on the
FRITZ!Box.
For connections at maximum speed (gigabit Ethernet),
connect the cable to the “LAN 1” or “LAN 2” socket.
Now the FRITZ!Box and the computer are connected with each
other.
FRITZ!Box 727227
Connecting a Network Hub or Switch
DSL/TEL
FON 1
FON 2
LAN 1
LAN2
LAN 3
LAN 4
Power
FON S
0
Power / DSL
Internet
Fixed Line
DECT
Info
WLAN
WPS
DECT
5.2Connecting a Network Hub or Switch
You can connect a network hub or network switch to the
FRITZ!Box.
1.Insert the network cable included in the package into
the uplink port of the network hub or network switch.
You can also use any other network cable. For more information, see page 179.
2.Insert the free end of the cable into a LAN socket on the
FRITZ!Box.
For connections at maximum speed (gigabit Ethernet),
connect the cable to the “LAN 1” or “LAN 2” socket.
The FRITZ!Box and the network hub are now connected with
each other.
FRITZ!Box 727228
Connecting Computers with the FRITZ!Box over Wireless LAN
6Connecting Computers with the FRITZ!Box over
Wireless LAN
Computers and other devices with wireless LAN, for instance smartphones and network printers, can be connected wirelessly with the
FRITZ!Box.
6.1Procedure for Establishing Secure Wireless LAN Connections
With the following procedure you can establish a secure wireless LAN connection to the FRITZ!Box on a wireless device:
ProcedureDescriptionInstructions
WPSThe network key of the FRITZ!Box
is transmitted to the wireless device automatically.
WPS stands for “Wi-Fi Protected
Setup”.
Entering a network
key
Enter the network key of the
FRITZ!Box on the wireless device
by hand.
page 29
page 32
6.2Establishing a Wireless LAN Connection Using WPS
With WPS, connecting a wireless device with the FRITZ!Box is
quick and easy.
Requirements
The wireless device must support WPS.
Establishing a Connection in Windows 8.1, 8, 7, Vista or
XP
Here is how to establish a wireless connection with WPS on a
computer with Windows 8.1, 8, 7, Vista or XP:
1.If the “WLAN” LED on the FRITZ!Box is off, press the
“WLAN” button briefly.
The wireless radio network of the FRITZ!Box will be
switched on.
FRITZ!Box 727229
Establishing a Wireless LAN Connection Using WPS
DECT
WLAN
WPS
Fixed LineFixed Line
InternetInternet
PowePower/DSLDSL
WLANWLAN
InfoInfo
2.Open the wireless LAN software on the computer.
In Windows 8 and 7, for instance, click the wireless LAN
icon in the task bar.
3.Select the wireless radio network of the FRITZ!Box.
The preconfigured name of the wireless LAN radio network is “FRITZ!Box 7272”.
4.Click “Connect”.
The field for the network key appears, along with the information that you can establish the connection by
pressing a button on the router:
5.For this step you have two minutes: Press the “WLAN”
button on the FRITZ!Box and hold it down until the
“WLAN” LED begins flashing.
FRITZ!Box 727230
The wireless LAN connection will be established.
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