Fritz! 6890 Installation Manual

Configuration and Operation

Table of Contents

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Table of Contents
General Remarks...................................................................................................... 7
Safety Instructions ............................................................................................ 8
Parts of the Customer Documentation ......................................................... 12
Device Data on the Type Label ....................................................................... 14
Package Contents ............................................................................................. 16
Functions ............................................................................................................. 18
Connection Ports................................................................................................ 21
Buttons.................................................................................................................. 24
LEDs (Light-emitting Diodes) ........................................................................... 25
Requirements for Operation ........................................................................... 28
Overview: Connecting the FRITZ!Box............................................................. 30
Placement............................................................................................................. 31
Connecting to the Internet: Possibilities ....................................................... 34
Connecting with the Internet Access: LTE .................................................... 35
Connecting an Outdoor Antenna .................................................................... 37
Connecting to Electrical Power ...................................................................... 38
Connecting to the Internet: Determining the DSL Line Type ..................... 39
Connecting to the Internet via an IP-based DSL Line .................................. 41
Connecting with the Internet via a DSL Line ................................................ 42
Connecting to the Internet Access: Cable Connection ................................ 44
Connecting to the Internet Access: Fiber Optic Connection ....................... 46
Connecting to the Internet Access: Existing Router .................................... 48
Connecting with the Landline ......................................................................... 49
Connecting a Computer with a Network ....................................................... 51
Connecting the Computer via Wireless LAN ................................................ 53
Connecting Telephones .................................................................................... 56
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2FRITZ!Box6890
Table of Contents
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Connecting Smartphones ................................................................................ 59
Connecting a Door Intercom System ............................................................. 61
Opening the User Interface.............................................................................. 63
Using the Wizard for Basic Configuration .................................................... 67
Logging Out of the User Interface .................................................................. 69
Using the Standard View and Advanced View.............................................. 71
Overview: Configuring FRITZ!Box................................................................... 73
Configuring Internet Access via Mobile Network ......................................... 74
Configuring an Internet Connection via DSL ................................................ 75
Configuring the Type of Access to the Internet ........................................... 76
Setting Up Internet Access via Cable Modem............................................... 78
Configuring Internet Access via Fiber Optic Modem.................................... 80
Setting Up Internet Access via Another Router........................................... 82
Configuring Internet Access via Another Router: IP client.......................... 83
Extending Wireless LAN Range ...................................................................... 85
Configuring Your Telephone Numbers ......................................................... 87
Configuring Telephones ................................................................................... 88
Configuring a Door Intercom System ............................................................ 89
Saving Power with the FRITZ!Box................................................................... 90
Menu Overview: Settings and Features ........................................................ 93
Internet Menu: Settings and Features........................................................... 95
Configuring Parental Controls ........................................................................ 97
Editing Filter Lists ............................................................................................. 99
Configuring Priorities for Internet User ....................................................... 101
Setting Up Port Sharing.................................................................................... 103
Enabling Dynamic DNS..................................................................................... 105
Accessing the FRITZ!Box Remotely ............................................................... 106
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3FRITZ!Box6890
Table of Contents
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Configuring VPN Remote Access.................................................................... 108
Configuring IPv6 ................................................................................................ 110
User Interface: Telephony Menu............................................................................ 112
Telephony Menu: Settings and Features ...................................................... 113
Configuring and Using the Telephone Book ................................................. 114
Configuring and Using the Answering Machine........................................... 116
Configuring and Using the Fax Function....................................................... 118
Configuring Call Diversion ............................................................................... 119
Configuring Call Blocks .................................................................................... 120
Configuring Do Not Disturb ............................................................................. 122
Setting Up an Alarm ......................................................................................... 123
Configuring a Dialing Rule ............................................................................... 124
Configuring Call-by-Call Numbers ................................................................. 125
User Interface: Home Network Menu....................................................................126
Home Network Menu:Settings and Features................................................ 127
Keeping Track of All Devices .......................................................................... 128
Managing Network Devices ............................................................................. 130
Changing IPv4 Settings .................................................................................... 134
Distributing IPv4 Addresses ........................................................................... 137
Changing IPv6 Settings .................................................................................... 140
Configuring a Static IP Route .......................................................................... 142
Obtaining an IP Address Automatically ........................................................ 144
Configuring LAN Guest Access ....................................................................... 147
Configuring Wake on LAN ................................................................................ 149
Configuring USB Devices ................................................................................. 150
Configuring and Using the Media Server ...................................................... 158
Assigning a FRITZ!Box Name .......................................................................... 160
Controlling Smart Home Devices ................................................................... 161
User Interface: Wireless Menu............................................................................... 163
Wireless Menu: Settings and Features.......................................................... 164
Switching the Wireless Radio Network On and Off ..................................... 165
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4FRITZ!Box6890
Table of Contents
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Selecting the Radio Channel............................................................................ 166
Configuring Wireless Guest Access .............................................................. 168
User Interface: DECT Menu..................................................................................... 170
DECT Menu: Settings and Features................................................................ 171
Enabling DECT Eco............................................................................................. 172
Allowing Non-encrypted Connections ........................................................... 173
Switching DECT On and Off.............................................................................. 174
User Interface: Diagnostics Menu..........................................................................175
Diagnostics Menu: Settings and Features..................................................... 176
Starting the Function Diagnostics ................................................................. 177
Using Security Diagnostics ............................................................................. 179
User Interface: System Menu................................................................................. 182
System Menu: Settings and Functions........................................................... 183
Setting a FRITZ!Box Password ....................................................................... 185
Creating FRITZ!Box Users ............................................................................... 188
Configuring Push Services .............................................................................. 192
Selecting Signaling of the “Info” LED ............................................................ 194
Locking Buttons...................................................................................................195
Updating FRITZ!OS ............................................................................................ 196
Saving Settings ...................................................................................................201
Loading Settings ............................................................................................... 202
Restarting the FRITZ!Box ................................................................................ 203
User Interface: Wizards Menu................................................................................204
Using Wizards .....................................................................................................205
FRITZ!NAS ................................................................................................................. 208
FRITZ!NAS Features.......................................................................................... 209
Expanding FRITZ!NAS Storage........................................................................ 211
Displaying FRITZ!NAS Storage in a File Manager........................................ 212
Saving FRITZ!NAS Storage .............................................................................. 213
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5FRITZ!Box6890
Table of Contents
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MyFRITZ!..................................................................................................................... 214
Service for FRITZ!Box Remote Access ......................................................... 215
Creating a New MyFRITZ! Account................................................................. 217
Use an Existing MyFRITZ! Account ................................................................. 218
Configuring MyFRITZ!App: with Android ...................................................... 219
Configuring MyFRITZ!App: with iOS ............................................................... 221
Using MyFRITZ! ...................................................................................................222
Controlling FRITZ!Box with Keypad Codes ..........................................................223
Information on Keypad Codes......................................................................... 224
Configuration on the Telephone...................................................................... 225
Operation at the Telephone.............................................................................. 232
Operation on the Telephone (ISDN Convenience Features)........................ 244
Restoring Factory Settings with the Telephone ...........................................246
Malfunctions ..............................................................................................................248
Troubleshooting Procedures........................................................................... 249
Troubleshooting Chart...................................................................................... 250
Opening the User Interface with the Emergency IP Address .................... 254
Knowledge Base ................................................................................................ 256
Support ................................................................................................................ 257
Decommissioning......................................................................................................258
Restoring Factory Settings ............................................................................. 259
Disposal ............................................................................................................... 261
Appendix..................................................................................................................... 262
Technical Specifications................................................................................... 263
Drilling Template .............................................................................................. 269
Legal...................................................................................................................... 271
Information on Cleaning................................................................................... 273
Index............................................................................................................................ 274
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6FRITZ!Box6890

General Remarks

...............................................................................................
General Remarks
Safety Instructions .................................................................................................... 8
Parts of the Customer Documentation .................................................................. 12
Device Data on the Type Label ................................................................................ 14
Package Contents ...................................................................................................... 16
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7FRITZ!Box6890
General Remarks
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Safety Instructions

Overview

Before connecting the FRITZ!Box, observe the following security instructions in order to protect yourself, the surroundings, and the FRITZ!Box from harm.

Fires and Electrical Shocks

Overloaded outlets, extension cords and power strips can lead to fires or electric shocks.
Avoid using socket strips and extension cords if at all possible.
Do not connect multiple extension cords or socket strips to each
other.

Overheating

Heat accumulation can lead to overheating of the FRITZ!Box and sub sequently damage the FRITZ!Box.
Provide for sufficient air circulation around the FRITZ!Box.
Make sure that the ventilation slits on the FRITZ!Box housing are
always unobstructed.
The FRITZ!Box should not be placed on a carpet or on upholstered
furniture.
Do not cover the FRITZ!Box.

Power Surges Caused by Lightning

During electrical storms, electrical surges caused by lightning present a danger to connected electrical devices.
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8FRITZ!Box6890
General Remarks
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Do not install the FRITZ!Box during an electrical storm.
During a storm, disconnect the FRITZ!Box from the power supply
and from the DSL or VDSL line .
During a storm, disconnect the FRITZ!Box from the power supply.

Moisture, Liquids and Vapors

Moisture, liquids and vapors that find their way into the FRITZ!Box can cause electric shocks or short circuits.
Only use the FRITZ!Box indoors.
Never let liquids get inside the FRITZ!Box.
Protect the FRITZ!Box from vapors and moisture.

Improper Cleaning

Improper cleaning with strong detergents and solvents or wet cloths can cause damage to the FRITZ!Box.
Please refer to the information about how to clean your
FRITZ!Box, see Rules, page 273.

Improper Opening and Repairs

The device contains hazardous components and should only be opened by authorized repair technicians.
Do not open the FRITZ!Box housing.
If the FRITZ!Box needs to be repaired, please take it to a special
ized vendor.

Internet Security

Comprehensive information about how to protect your FRITZ!Box and your home network from access by strangers is presented in the inter net at:
en.avm.de/guide
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9FRITZ!Box6890
General Remarks
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Radio and Electromagnetic Interference

Radio interference can be generated by every device that emits elec tromagnetic signals. With so many devices transmitting and receiving radio waves, interference can occur when radio waves overlap.
Do not use the FRITZ!Box in places where the use of radio devices
is prohibited.
Follow any instructions to switch off radio devices – especially in
hospitals, outpatient treatment centers, medical practices and other medical facilities – in order to prevent interference with sensitive medical equipment.
Consult your doctor and the manufacturer of your medical device
(pacemaker, hearing aid, electronically controlled implant, etc.) to find out whether it could be affected by interference from your FRITZ!Box.
If applicable, maintain the recommended minimum distance of
15cm recommended by the manufacturers of medical devices in order to prevent malfunctions of your medical device.

Potentially Explosive Environments

Under unfavorable conditions, radio waves in the vicinity of explosive environments can cause fires or explosions.
Do not install and operate your FRITZ!Box in the vicinity of explo
sive environments, flammable gases, areas in which the air con tains chemicals or particles like grain, dust or metal powder, or in the vicinity of detonation grounds.
In locations with potentially explosive atmospheres, and in the
vicinity of detonation grounds, follow the instructions to switch off electronic devices in order to prevent interference with detonation and ignition systems.
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10FRITZ!Box6890
General Remarks
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Electromagnetic Fields

The FRITZ!Box receives and transmits radio waves during operation.
The FRITZ!Box was designed and constructed to comply with the
threshold values for the exposition of radio waves recommended by the International Commission on Non-ionizing Radiation Pro tection (ICNIRP).
This directive was formulated by independent scientific organiza
tions after regular and careful evaluation of scientific studies. It includes a large safety margin in order to ensure the safety of all persons, regardless of their age and health.
For devices mounted in a fixed position that have their own power
connection, like the FRITZ!Box, compliance with the minimum dis tance of 20cm defined in the ICNIRP guideline has been certified. The measurements were conducted in accordance with the European EN50385 standard.
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11FRITZ!Box6890
General Remarks
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Parts of the Customer Documentation

Overview

The customer documentation of the device is composed of the follow ing kinds of documents:
User’s manual (this book)
Quick guide
Service card
Online help
Knowledge Base

Topics in the User’s Manual

This manual assists you in connecting, configuring and operating your FRITZ!Box. It introduces the diverse features of the device and explains various technical concepts.

Topics in the Quick Guide

The quick guide explains the basics of connecting and configuring the FRITZ!Box without dealing with any special cases (for these, please consult the manual). It is included in the device package as a printed document.

Topics in the Online Help

The online help assists you with instructions for configuring and oper ating your FRITZ!Box. It is opened in the FRITZ!Box user interface by clicking the question mark button.

Topics in the Knowledge Base

The knowledge base is a compilation of solutions to common problems with connecting, configuring and operating the FRITZ!Box. The
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12FRITZ!Box6890
?
General Remarks
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knowledge base on FRITZ!Box6890 is located in the “Service” area of the AVM website:
en.avm.de/service

Symbols

The following symbols are used in this manual:
Symbol Meaning
Important message that should be complied with in order to prevent material damage, errors or malfunctions
Useful tip for configuring and operating the FRITZ!Box
Reference to instructions in the FRITZ!Box online help
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13FRITZ!Box6890
Edition International
General Remarks
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Device Data on the Type Label

Overview

Device data on your FRITZ!Box, such as the preconfigured network key, the FRITZ!Box password and the serial number, are presented on the type label on the bottom of the housing. The network key is required in order to connect computers and other devices securely with the FRITZ!Box. The FRITZ!Box password is needed to open the user inter face. The serial number must be provided to the Support team when submitting support requests, for instance.

Where to Find the Type Label

The type label is located on the bottom of the housing.

Device Data on the Type Label

No. Meaning
1 Product name
2 Address of user interface
3 Name of wireless radio network (SSID)
4 Password of user interface
5 Network key
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14FRITZ!Box6890
General Remarks
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No. Meaning
6 Power adapter specification
7 Serial number
8 Article number
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15FRITZ!Box6890
General Remarks
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Package Contents

Package Contents

Num
Supplied Part Details
ber
1 FRITZ!Box6890
2 LTE antennas screwable LTE antennas
1 Power adapter white
1 Network cable also “LAN cable”, yellow
1 DSL/telephone
gray-black
cable
1 DSL adapter gray
1 Telephone adapter black
1 Quick guide Connecting the FRITZ!Box
1 Service card
FRITZ!Notice: Looking up the FRITZ!Box factory settings:
Network key
FRITZ!Box password
Name of the radio network (SSID)
Button and LEDs

AVM Accessories

The following accessories were developed by AVM and are not avail able from vendors.
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16FRITZ!Box6890

Functions and Structure

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Functions and Structure
Functions .................................................................................................................... 18
Connection Ports........................................................................................................ 21
Buttons......................................................................................................................... 24
LEDs (Light-Emitting Diodes) .................................................................................... 25
Requirements for Operation ................................................................................... 28
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17FRITZ!Box6890
Functions and Structure
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Functions

Internet Router

The FRITZ!Box can be operated at the following DSL connections:
ADSL line (up to 24Mbit/s)
VDSL line (up to 100Mbit/s)
VDSL line (up to 300Mbit/s)
The internet connection is established via either the DSL line or the mobile telephone connection. If the internet connection is established via DSL, then the mobile telephone connection can be configured as a fallback.

Telephone System

The FRITZ!Box is a telephone system (or PBX: Private Branch Exchange) for landline and for internet telephony (IP telephony, VoIP). You can operate the FRITZ!Box at an analog telephone line, at an ISDN line, and at an IP-based line (All-IP).
The following devices can be connected to the FRITZ!Box:
6 cordless (DECT) telephones
2 analog devices (telephones, faxes, door intercoms)
8 ISDN telephones or 1 ISDN telephone system
10 IP telephones (FRITZ!AppFon, for instance)
Up to 5 integrated answering machines can be used to save voice mes sages and, upon request, send them to you by email.
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18FRITZ!Box6890
Functions and Structure
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Wireless Access Point

The FRITZ!Box is a wireless access point for any wireless LAN devices, for instance:
Notebooks
Tablets
Smartphones
Wireless printers

DECT Base Station

The FRITZ!Box is a DECT base station that supports the DECTULE standard. The following DECT devices can be operated simultaneously on the FRITZ!Box:
Up to 6 cordless (DECT) telephones
Up to 10 FRITZ!DECT200/210 outlet switches
Up to 12 FRITZ!DECT301/300/Comet DECT radiator controls

Hub in the Home Network

The FRITZ!Box is the hub in the home network. All of the devices con nected with the FRITZ!Box make up the home network. With the FRITZ!Box you can keep track of all devices. The functions available for the home network include:
A media server for transmission of music, pictures and video to
playback device in the home network
MyFRITZ! makes access to your own FRITZ!Box possible even
from the internet
FRITZ!NAS provides for easy access to all files in the network.
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19FRITZ!Box6890
Functions and Structure
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USB Port

The FRITZ!Box has a USB3.0 port to which you can connect the follow ing devices:
USB storage devices (for example, flash drives. external hard
drives, card readers)
USB printers, USB all-in-one printers, USB scanners
USB hubs

Smart Home

The following Smart Home devices can be registered with the FRITZ!Box at the same time and configured and controlled via the FRITZ!Box:
Type of Device Number Features
Switchable sockets
FRITZ!DECT200
FRITZ!DECT210
up to 10 Control the power supply to
connected devices
Measure the power con sumption of connected devices
Configuration and operation on the computer, tablet or smartphone, even via the internet from on the go
Radiator control
FRITZ!DECT300
up to 12 Control the room temperat
ure automatically and save energy costs
FRITZ!DECT301
Configuration and operation
Comet DECT
on the computer, tablet or smartphone, even via the internet from on the go
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20FRITZ!Box6890
PowerL
AN 4LAN 3
LAN 2
LAN 1WANFon S
0
Fon 2DSL
LTE
1234567
Functions and Structure
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Connection Ports

Back of the Device

No. Name Function
1 DSL Port for connecting to DSL (ADSL2+/VDSL)
and to the telephone network (analog/ISDN)
2 FON2 RJ11 jack for connecting an analog tele
phone, fax machine, answering machine or a door intercom system
3 FONS
0
RJ45 socket for connecting ISDN telephones and telephone systems (PBXs)
4 WAN RJ45 socket for connecting to a modem
or a router for Internet access
For connecting the FRITZ!Box to DSL via the “DSL” port: additional gigabit Ether net port to connect computers and other network-compatible devices
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21FRITZ!Box6890
Power
Fon S
0
LAN 4
LAN 3
LAN 2
LAN 1
WAN
Fon 2
DSL
LTE
Fon 1
Fon S
1
Functions and Structure
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No. Name Function
5 LAN1 to LAN4 Ports for connecting computers and other
network-compatible devices like hubs and game consoles
6 Power Socket for plugging in the power supply
7 Card slot for the mobile communications SIM
card

Right Side

No. Name Function
1 FON1 TAE jack for connecting an analog telephone,
answering machine fax machine, or a door intercom system
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22FRITZ!Box6890
USB
LAN 4
LAN 3
LAN 2
LAN
1
WAN
FON S
0
FON 2
DSL
LTE
1
Functions and Structure
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Left Side

No. Name Function
1 USB USB port for connecting USB devices like
printers or storage media
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23FRITZ!Box6890
Info
Connect/WPS
Fon/DECT
WLAN
Power/LTE • DSL
1 2 3
Functions and Structure
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Buttons

Button Functions

No. Name Function
1 WLAN Switch wireless LAN of the FRITZ!Box on and off
2 Fon/DECT Search for cordless telephones (paging call)
3 Connect/WPS • Register cordless telephones with the
FRITZ!Box; see page 56
Register wireless devices with the FRITZ!Box via WPS, see page 55
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24FRITZ!Box6890
Info
Connect/WPS
Fon/DECT
WLAN
Power/LTE • DSL
1 2 3 4 5
Functions and Structure
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LEDs (Light-emitting Diodes)

Meaning of the LEDs

No. LED Condition Meaning
1 Power / LTE ·
DSL
on Device has electrical power, DSL
line is ready for operation or mobile network connection is ready
flashing Device has electrical power, mobile
or DSL connection being estab lished or interrupted
2 WLAN on Wireless LAN is switched on
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25FRITZ!Box6890
Functions and Structure
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No. LED Condition Meaning
2 WLAN flashing Switching wireless LAN on or
off
Applying changes to the wire less LAN settings
3 Fon/DECT
on Telephone connected via internet or
landline connection
flashing Messages in your voice mail/email
inbox
This function must be supported by your telephony provider.
4 Connect/WPS
flashing Performing WPS
Registering a DECT device
flashing rapidly
WPS procedure aborted: more than two wireless devices performing WPS at the same time; repeat WPS procedure
5 Info on Stick & Surf with
FRITZ!WLANUSB Stick con cluded
Adjustable, see Selecting
Signaling of the “Info” LED, page 194
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26FRITZ!Box6890
Functions and Structure
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No. LED Condition Meaning
Info flashing • Updating FRITZ!OS
5
Stick&Surf for FRITZ!WLANUSB Stick in pro gress
Time budget for online time has been reached
Adjustable, see Selecting
Signaling of the “Info” LED, page 194
lights or flashes red
Error:
Open the FRITZ!Box user inter face; see page 63.
Follow the instructions on the “Overview” page in the user interface
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27FRITZ!Box6890
Functions and Structure
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Requirements for Operation

Requirements

For an internet connection via DSL:
DSL line or
-
VDSL line
-
For an internet connection via mobile network:
an LTE SIM card or
-
For an internet connection via cable:
cable connection with cable modem
-
For an internet connection via fiber optic:
fiber optic connection with fiber optic modem
-
For an internet connection via another access device
any internet connection with a modem or router
-
Computer with network connection (to establish a connection with
the internet connection of the FRITZ!Box via LAN cable)
Computer, tablet or smartphone with support for wireless LAN (to
establish a wireless connection with the internet connection of the FRITZ!Box)
An up-to-date web browser
For landline telephony:
analog telephone line or
-
ISDN point-to-multipoint line
-
Comprehensive technical information about your FRITZ!Box
see page 263.
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28FRITZ!Box6890

Connecting

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Connecting
Overview: Connecting the FRITZ!Box..................................................................... 30
Placement.................................................................................................................... 31
Connecting to the Internet: Possibilities ............................................................... 34
Connecting with the Internet Access: LTE ............................................................ 35
Connecting an Outdoor Antenna ............................................................................. 37
Connecting to Electrical Power .............................................................................. 38
Connecting to the Internet: Determining the DSL Line Type ............................. 39
Connecting to the Internet via an IP-based DSL Line ......................................... 41
Connecting with the Internet via a DSL Line ........................................................ 42
Connecting to the Internet Access: Cable Connection ........................................ 44
Connecting to the Internet Access: Fiber Optic Connection .............................. 46
Connecting to the Internet Access: Existing Router ........................................... 48
Connecting with the Landline ................................................................................. 49
Connecting a Computer with a Network ............................................................... 51
Connecting the Computer via Wireless LAN ........................................................ 53
Connecting Telephones ............................................................................................ 56
Connecting Smartphones ........................................................................................ 59
Connecting a Door Intercom System ..................................................................... 61
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29FRITZ!Box6890
Connecting
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Overview: Connecting the FRITZ!Box

Overview

Connecting the FRITZ!Box entails the following steps:
Instructions
Insert the SIM card into the SIM card slot.
Screw the LTE antennas onto the FRITZ!Box.
Place or hang up the FRITZ!Box in a suitable location.
Connect the FRITZ!Box to the power supply.
Connect the FRITZ!Box with your ADSL or VDSL line.
Connect the FRITZ!Box with your landline.
Connect your computers and network devices to the FRITZ!Box.
Connect your telephones to the FRITZ!Box.
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30FRITZ!Box6890
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