Before installing and using the FRITZ!Box, please read the following security and handling instructions.
Safety Instructions
Before connecting the FRITZ!Box 6490 Cable, observe the following security instructions in order to protect yourself and
the FRITZ!Box from harm.
•Because the FRITZ!Box has no On/Off switch, it must be
possible to disconnect the FRITZ!Box from the power
supply at any time.
– Insert the power supply unit of the FRITZ!Box into an
electrical outlet that is easy to reach.
•Overloaded outlets, extension cords and power strips
can lead to fires or electric shocks.
– Avoid using socket strips and extension cords if at all
possible.
– Do not connect multiple extension cords or socket
strips to each other.
•Damage to electric wiring or gas or water pipes during
drilling can present a significant danger.
– Before mounting the FRITZ!Box on the wall, make
sure that there are no electrical lines, gas or water
pipes located where you need to drill the holes. If
necessary, check the site with a pipe detector or consult with qualified experts.
•Heat accumulation can lead to overheating of the
FRITZ!Box and subsequently damage the FRITZ!Box.
– Provide for sufficient air circulation around the
FRITZ!Box.
– Make sure that the ventilation slits on the FRITZ!Box
housing are always unobstructed.
– The FRITZ!Box should not be placed on a carpet or on
upholstered furniture.
FRITZ!Box 6490 Cable7
– Do not cover the FRITZ!Box.
•The base of the FRITZ!Box can heat up during normal op-
eration. This heat can cause damage to heat-sensitive
surfaces.
– Do not place the FRITZ!Box on heat-sensitive surfac-
es.
•During electrical storms, lightning and electrical surges
present a danger to connected electrical devices.
– Do FRITZ!Boxnot install the during an electrical
storm.
– During a storm, disconnect the FRITZ!Box from the
power supply and from the cable connection.
•Moisture and liquids that find their way into the
FRITZ!Box can cause electric shocks or short circuits.
– Only use the FRITZ!Box indoors.
– Never let liquids get inside the FRITZ!Box.
•The device contains hazardous components and should
only be opened by authorized repair technicians.
– Do not open the FRITZ!Box housing.
Special Security Instructions for Your Cable Network
Connection
stallations can present a fire hazard by allowing extremely high equalizing current to flow through your device.
– Make sure that the electrical installation complies
with the latest technical standards.
– Inform yourself about the performance of your electri-
cal system, especially the power rating of power lines
and outlets.
FRITZ!Box 6490 Cable8
– Make sure that the earthing contacts of your power
– When in doubt, ask the service technician performing
Handling the FRITZ!Box
•You can place the FRITZ!Box on a horizontal surface or
mount it on a wall. For a drilling template to mount the
FRITZ!Box on a wall, see page 166.
•Place or hang the FRITZ!Box in a dry location that is free
of dust and protected from direct sunlight.
•For ideal operating conditions, mount the FRITZ!Box on a
wall with the cables connected on the bottom.
•When connecting the FRITZ!Box to your computer using a
network cable, keep in mind that the cable can be no
longer than 100 m.
•If you would like to establish wireless connections be-
tween the FRITZ!Box and the computer, position the
FRITZ!Box at a central location.
outlets are connected via a protective ground conductor that is earthed along with the cable network
connection via the equipotential bonding bar, in accordance with the valid safety standards.
installation or a competent electrician.
•Make sure to keep sufficient distance from potential
sources of interference like microwave devices or electric devices with large metal housings.
FRITZ!Box 6490 Cable9
Conventions in the Manual
This manual uses the following symbols and emphases:
This symbol marks useful hints and tips.
This symbol indicates important instructions that must be
observed to avoid malfunctions.
•Quotation marks designate elements and features in the
user interface and paths.
Example:
Select the “Home Network/Smart Home” menu and then
click “Register New Device”.
•Pointed brackets mark wild cards.
Example
Press the keys sr<Seq>. <Seq> stands for a keyboard
sequence.
•Bold type emphasizes important words.
Example
Do not leave the page without saving.
•Blue font in the text designates links and references
within this manual and addresses to be entered in the
browser.
Example
See also the information on page 10.
FRITZ!Box 6490 Cable10
The FRITZ!Box 6490 Cable
1The FRITZ!Box 6490 Cable
Welcome! We are pleased you decided on a FRITZ!Box. The FRITZ!Box
6490 Cable is the hub of your home network, connecting your computers and network devices with the Internet. You can operate the
FRITZ!Box as an Internet router directly at the cable connection.
The FRITZ!Box is equipped with ports for computers, telephones and
USB devices and supports the wireless technologies WiFi and DECT.
You can use the FRITZ!Box as a wireless LAN access point for wireless
devices like notebooks, tablets or smartphones and as DECT base station for your cordless telephones.
Connected telephones use the FRITZ!Box as a telephone system
(PBX).
The FRITZ!Box integrates connected computers and network devices
into your private home network. The devices can exchange data with
each other and enjoy shared access to USB hard drives, USB printers
and other USB devices. The FRITZ!Box transmits music, video and image files to suitable playback devices in the home network.
Settings for the FRITZ!Box and for your private network are configured
in an easy-to-use user interface. The user interface can be opened in
any web browser. Wizards guide you step by step through the most
important FRITZ!Box functions.
You can expand the scope of functions of your FRITZ!Box with AVM
Smart Home devices for home automation.
This manual assists you in connecting, configuring and operating your
FRITZ!Box. Its purpose is not only to introduce to you the many functions of the device, but also to familiarize you with some of the technical context. Have fun using your FRITZ!Box!
FRITZ!Box 6490 Cable11
Ports, Interfaces, Buttons and LEDs
Analog telephone, fax
and answering machine
Printer,
storage media
Notebook, PC, smartphone,
video/TV streaming
FRITZ!Fon or
other DECT telephones
USB 2.04 x Gigabit
analog
Wireless AC+N
2.4 GHz and 5 GHz
DECT
LAN, 1 Gbit/s, PC,
game console, network
Telephone,
telephone system
ISDN
Internet at the TV
cable connection
Cable
2Ports, Interfaces, Buttons and LEDs
This chapter describes the ports, interfaces, buttons and LEDs of the
FRITZ!Box.
2.1Ports and Interfaces
Possibilities for connecting the FRITZ!Box
•CABLE
Socket for connecting with the cable junction
•FON 1 and FON 2
2 TAE sockets and 2 RJ11 sockets for connecting analog
telephones and other analog terminal devices
You can connect one line to each of the sockets FON 1
and FON 2. This means you can connect a total of two
analog telephones.
•FON S
0
RJ45 socket for connecting ISDN telephones or telephone systems (PBXs)
•LAN 1 – LAN 4
4 gigabit Ethernet ports (10/100/1000 Base-T) for connecting computers and other network devices like game
consoles and network hubs
FRITZ!Box 6490 Cable12
Buttons
Power / Cable
WLAN
Info
Fon
DECT
e
/
ab
e
fo
C
2.2Buttons
•USB
2 USB 2.0 ports for connecting USB devices like printers
or storage media
•Wireless access point
Integrated wireless access point for connecting to wireless LAN devices that use the radio standard
IEEE 802.11a, IEEE 802.11b, IEEE 802.11g or
IEEE 802.11n (in the 2.4- or 5-GHz frequency band) or
IEEE 802-11ac
•DECT base station
Integrated DECT base station for connecting up to
6 cordless telephones that use the DECT standard
The FRITZ!Box has two buttons on the top of the housing.
l
C
T
w
n
DE
FRITZ!Box buttons
You can lock the keys on the FRITZ!Box. For more information,
read Locking the Buttons on the FRITZ!Box on page 32.
FRITZ!Box 6490 Cable13
Meaning of the LEDs
Button Functions
“WLAN” Button
•Switches wireless LAN on and off.
•Establish a wireless LAN connection using WPS, see
Establishing a Wireless LAN Connection Using WPS from
page 21
“DECT” Button
•Registers cordless telephones, see page 37
•Pages cordless telephones, see page 115
2.3Meaning of the LEDs
LEDConditionMeaning
Power /
Cable
FononA telephone connection is active
DECT onDECT function is enabled
WLANonWireless LAN function is enabled
onPower supply is connected and the cable connection is
ready for operation
flashingPower supply is connected and the cable connection is be-
ing established or has been interrupted
flashing
flashing
• Registration procedure for a DECT handset in progress
• Registration procedure for a Smart Home device in prog-
ress
• Adopting the wireless LAN settings
• Switching the wireless LAN function on or off
• Performing WPS
• WPS procedure aborted: More than two wireless LAN de-
vices are performing WPS at the same time. Repeat the
WPS procedure.
FRITZ!Box 6490 Cable14
Meaning of the LEDs
LEDConditionMeaning
Infoon• The LED signals an event specified in the user interface
under “System / Buttons and LEDs / “Info” Display”
• Stick & Surf procedure with FRITZ!WLAN USB Stick from
AVM concluded
flashing
• Updating FRITZ!OS
• Signals missed calls, new messages on the FRITZ!Box
answering machine or another event specified in the user interface under “System / Buttons and LEDs / “Info”
Display”
• Stick & Surf procedure with FRITZ!WLAN USB Stick from
AVM in progress
flashing red Error:
• Open the FRITZ!Box user interface; see page 25.
• Follow the instructions on the “Overview” page.
FRITZ!Box 6490 Cable15
Before You Connect the FRITZ!Box
3Before You Connect the FRITZ!Box
•See the information on Security and Handling on page 7.
•Check the contents of your FRITZ!Box package. See page 16 to
find out what is included in the package.
•Make sure that the requirements for operating the FRITZ!Box
have been met; see page 16.
3.1Contents of the FRITZ!Box Package
•FRITZ!Box 6490 Cable
•one power supply unit
•one network cable
•one quick guide
3.2Requirements for Operation
In order to operate the FRITZ!Box, you must have the following:
•an up-to-date web browser
Some of the FRITZ!Box functions can be used only with a
web browser that supports HTML5, for instance Firefox
version 17 or higher, Internet Explorer version 9 or higher, or Google Chrome version 23 or higher.
•an Internet-ready cable connection compliant with the
DOCSIS or EuroDOCSIS 1.0, 1.1, 2.0 or 3.0 standard
•for the wireless LAN connection to tablets, smartphones
and computers:
Tablets, smartphones or computers that support wireless LAN compliant with IEEE 802.11ac, IEEE 802.11n,
IEEE 802.11g, IEEE 802.11a, or IEEE 802.11b. Computers that do not have wireless LAN integrated can be
equipped with wireless LAN support by installing a wireless LAN device, like a FRITZ!WLAN USB Stick, for instance.
•for connecting computers using network cables:
computer with a network port (network adapter standard
Ethernet 10/100/1000 Base-T)
FRITZ!Box 6490 Cable16
Connecting the FRITZ!Box
2
3
4
0
CABLE
2
3
4
0
4Connecting the FRITZ!Box
•Before you connect the FRITZ!Box, read the instructions on
Security and Handling on page 7.
•Connect the FRITZ!Box to the cable junction.
•Connect the FRITZ!Box to the power supply.
4.1Installing at the Cable Connection
Power/Cable
Fon
DECT
WLAN
Info
CABLE
0
FON S
FON 2
FON 1
Installing at the cable connection
To connect the FRITZ!Box you need the coaxial cable provided
by your cable network operator. The FRITZ!Box package does
not contain a coaxial cable.
Data
TV
Radio
DECT
WPS
W
LAN
Power
LAN 4
LAN 3
LAN 2
LAN 1
Connect the coaxial cable to the “CABLE” port of the
FRITZ!Box and to your multimedia socket.
4.2Connecting to Electrical Power
Power/Cable
Fon
DECT
WLAN
Info
0
FON S
FON 2
FON 1
Connecting to the power supply
FRITZ!Box 6490 Cable17
DECT
WPS
W
LAN
Power
LAN 4
LAN 3
LAN 2
LAN 1
Connecting to Electrical Power
1.Pick up the power supply unit included in the FRITZ!Box
package.
Use only this power supply unit for connecting to electrical power.
2.Connect the power supply unit to the socket on the
FRITZ!Box labeled “Power”.
3.Plug the other end into an AC power outlet.
The “Power / Cable” LED lights up after a few seconds to indicate that the FRITZ!Box is ready for operation.
FRITZ!Box 6490 Cable18
Connecting a Computer with a Network Cable
FON 1
FON 2
LAN 1
2
LAN 2
3
LAN 3
4
LAN 4
Power
0
FON S
0
W
LAN
WPS
DECT
Info
WLAN
DECT
Fon
Power/
Cable
CABLE
CABLE
5Connecting a Computer with a Network Cable
You can connect computers and other network devices with the
FRITZ!Box using a network cable.
5.1Connecting to the Computer
One computer or other network device can be connected to
each LAN port of the FRITZ!Box.
Connecting a computer using a network cable
1.Insert the network cable included in the package into
the LAN port of the computer.
You can also use any other network cable. For more information, see page 160.
2.Insert the free end of the cable into a LAN socket on the
FRITZ!Box.
Now the FRITZ!Box and the computer are connected with each
other.
FRITZ!Box 6490 Cable19
Connecting a Network Hub or Switch
FON 1
FON 2
LAN 1
2
LAN 2
LAN 3
LAN 4
Power
0
FON S
0
W
LAN
W
PS
DE
CT
Info
WL
A
N
DE
CT
Fon
P
ower/Cab
le
CABLE
CABLE
5.2Connecting a Network Hub or Switch
You can connect a network hub or network switch to the
FRITZ!Box.
1.Insert the network cable included in the package into
the uplink port of the network hub or network switch.
You can also use any other network cable. For more information, see page 160.
2.Insert the free end of the cable into a LAN socket on the
FRITZ!Box.
The FRITZ!Box and the network hub are now connected with
each other.
FRITZ!Box 6490 Cable20
Connecting Computers with the FRITZ!Box over Wireless LAN
6Connecting Computers with the FRITZ!Box over
Wireless LAN
Computers and other devices with wireless LAN, for instance smartphones and network printers, can be connected wirelessly with the
FRITZ!Box.
You can establish the wireless LAN connection using WPS or by entering the FRITZ!Box network key on the wireless device.
6.1Procedure for Establishing Secure Wireless LAN Connections
With the following procedure you can establish a secure wireless LAN connection to the FRITZ!Box on a wireless device:
ProcedureDescriptionInstructions
WPSThe network key of the FRITZ!Box
is transmitted to the wireless device automatically.
WPS stands for “Wi-Fi Protected
Setup”.
Entering a network
key
Enter the network key of the
FRITZ!Box on the wireless device
by hand.
page 21
page 24
6.2Establishing a Wireless LAN Connection Using WPS
WPS is a procedure for establishing secure wireless LAN connections. With WPS, connecting a wireless device with the
FRITZ!Box is quick and easy.
Requirements
The wireless device must support WPS.
Establishing Connection on a Windows Computer Using
WPS
Here is how to establish a wireless connection with WPS on a
computer with Windows 8.1, 8, 7 or Vista:
FRITZ!Box 6490 Cable21
Establishing a Wireless LAN Connection Using WPS
WLAN
DECT
WPS
Power / Cab le
Fon
DECT
WLAN
Info
1.If the FRITZ!Box“ LED on the WLAN” is off, press the
“WLAN” button briefly.
The wireless radio network of the FRITZ!Box will be
switched on.
2.Open the wireless LAN software on the computer.
In Windows 8 and 7, for instance, click the wireless LAN
symbol in the task bar.
3.Select the wireless radio network of the FRITZ!Box.
The preconfigured name of the wireless LAN radio network is “FRITZ!Box 6490 Cable”.
4.Click “Connect”.
The field for the network key appears, along with the information that you can establish the connection by
pressing a button on the router:
5.For this step you have two minutes: Press the FRITZ!Box“
button on the WLAN” and hold it down until the “WLAN”
LED begins flashing.
The wireless LAN connection will be established.
FRITZ!Box 6490 Cable22
Establishing a Wireless LAN Connection Using WPS
WLAN
DECT
WPS
Power / Cab le
Fon
DECT
WLAN
Info
Connecting on Other Wireless Devices
Here is how to establish a wireless connection with WPS on a
wireless LAN device without Windows:
1.If the FRITZ!Box“ LED on the WLAN” is off, press the
“WLAN” button briefly.
The wireless radio network of the FRITZ!Box will be
switched on.
2.Use your wireless device to search for wireless networks
at your location.
See the documentation of the wireless LAN device for instructions on how to do this.
3.Select the wireless radio network of the FRITZ!Box and
start connecting with WPS.
4.For this step you have two minutes: Press the FRITZ!Box“
button on the WLAN” and hold it down until the “WLAN”
LED begins flashing.
The wireless LAN connection will be established.
FRITZ!Box 6490 Cable23
Establishing a Wireless LAN Connection with a Network Key
6.3Establishing a Wireless LAN Connection with a Network Key
You can establish a wireless LAN connection by entering the
FRITZ!Box network key on the wireless device:
1.If the“WLAN” LED on the FRITZ!Box is off, press the
“WLAN” button briefly.
The wireless radio network of the FRITZ!Box will be
switched on.
2.Open the wireless LAN software on your wireless device.
In Windows 8.1, 8 and 7, for instance, click the wireless
LAN symbol in the task bar.
3.Select the wireless radio network of the FRITZ!Box.
The preconfigured name of the wireless LAN radio network is “FRITZ!Box 6490 Cable”.
4.Click “Connect”.
5.Enter the network key of the FRITZ!Box in the wireless
LAN software.
The preset network key is printed on the underside of
the FRITZ!Box housing.
In the user interface, (see page 25), the network key and
additional settings for wireless LAN encryption are found
under “WLAN / Security”.
6.Confirm your entries.
The wireless LAN connection will be established.
FRITZ!Box 6490 Cable24
The FRITZ!Box User Interface
7The FRITZ!Box User Interface
The FRITZ!Box has a user interface you can open in a web browser on
your computer.
In the user interface you can set up the FRITZ!Box, enable or disable
functions and receive information on the FRITZ!Box and on your connections.
7.1Opening the User Interface
The FRITZ!Box user interface can be opened on any computer
connected with the FRITZ!Box.
1.Start a web browser on your computer.
2.Enter http://fritz.box
The FRITZ!Box user interface opens.
Entering the address http://fritz.box in the browser
If the user interface does not open, see the instructions on resolving errors in The User Interface Does Not Open from
page 141.
7.2Overview: FRITZ!Box at a Glance
All important information about the FRITZ!Box is displayed directly on the “Overview” page of the FRITZ!Box user interface.
By clicking the linked entries or “more...” you can jump from
this page to the corresponding menus and configure settings
there.
in the address line of the browser.
FRITZ!Box 6490 Cable25
Overview: FRITZ!Box at a Glance
The “Overview” page of the FRITZ!Box
In the upper area of the window the complete product name
of your FRITZ!Box is displayed, along with the currently installed version of FRITZ!OS, and its current energy consumption.
If you assigned a name of your own for your FRITZ!Box (see
page 137), this name will be displayed here.
The middle area of the window presents information about
connections, interfaces, and configured convenience functions.
In the lower area of the window, you see the last telephone
calls conducted, the list of connected devices like computers,
network storage and telephones, and the telephone book entries edited last.
FRITZ!Box 6490 Cable26
Standard View and Advanced View
7.3Standard View and Advanced View
Combinations of various settings in the “Internet” and
“Home Network” areas can produce a situation in which the
user interface of the FRITZ!Box can no longer be opened. Enabling the advanced view in these areas is recommended only if you have advanced network expertise.
The FRITZ!Box user interface has two views: the standard view
and the advanced view.
Upon delivery, the FRITZ!Box interface is set to display the
standard view. In the standard view all of the settings required for daily operation of the FRITZ!Box are at your disposal. Some pages and areas of the FRITZ!Box user interface are
not displayed.
In the advanced view additional settings options appear under various menus and commands. The expanded menu
items contain settings for advanced users and are not required for daily FRITZ!Box operation.
Fast Switching between the Views
The “View” link in the footer of the FRITZ!Box allows you to
switch instantly between the standard view and the advanced
view:
“View” link in the footer
FRITZ!Box 6490 Cable27
Using System Functions of the FRITZ!Box
8Using System Functions of the FRITZ!Box
The FRITZ!Box offers a slew of system functions like notification services, diagnostics functions and updating services. These system
functions inform you about the activities and functional status of the
FRITZ!Box and help you operate the FRITZ!Box safely and always keep
it up to date.
8.1Diagnostics: Checking FRITZ!Box Functions
With the diagnostics function you can get an overview of the
functional status of your FRITZ!Box, its Internet connection
and your home network. In the case of an error the diagnostics results can help you localize and remedy any problems.
Starting Diagnostics
1.Open the FRITZ!Box user interface; see page 25.
2.Select “Diagnostics / Function”.
3.Click “Start” to start the diagnostics.
The diagnostics run through the various test areas.
For more information on test areas and test items, as well as
on the icons and information in the result of the diagnostics,
see the Help of the FRITZ!Box user interface.
Canceling Diagnostics
You can end diagnostics in progress without losing any data.
To end a diagnostics run, click “Cancel”.
The results obtained up to that point remain visible.
FRITZ!Box 6490 Cable28
Using Energy-Saving Functions of the FRITZ!Box
8.2Using Energy-Saving Functions of the FRITZ!Box
The FRITZ!Box combines a variety of devices in one device: cable modem, WLAN router, media server, answering machine,
fax machine and DECT base station for cordless telephones.
This means that you generally use much less power with the
FRITZ!Box than you would with several separate devices.
What is more, the FRITZ!Box saves energy by reducing processing power on standby and lowering the power consumption of idle functions. The FRITZ!Box also offers various settings for energy-saving operation.
The current energy consumption of the total FRITZ!Box system
is displayed on the “Overview” page. From there, click with
the mouse to view the “Energy Monitor”, which displays details on the energy consumption.
Energy-Efficient Operation of the Wireless LAN Radio
Network
The WLAN module of the FRITZ!Box works in “Green AP
mode”. This means it is especially energy-efficient: As soon
as no more wireless LAN devices are connected with the
FRITZ!Box, the energy consumption of the WLAN module is
automatically reduced to a minimum. “Green AP” operation
has no effect on the accessibility of the wireless network for
wireless LAN devices, since the new registration of a wireless
LAN device automatically ends the mode, thus restoring full
wireless LAN functionality to the FRITZ!Box.
You can further reduce the power consumption of the wireless
radio network by configuring the following settings:
•set up a schedule for the wireless radio network in the
“WLAN / Schedule” menu; see page 85
•turn off the wireless radio network whenever no more
wireless LAN devices are registered with the FRITZ!Box;
see page 86.
FRITZ!Box 6490 Cable29
Using Energy-Saving Functions of the FRITZ!Box
Enabling Energy-Saving Mode for USB Hard Drives
In the FRITZ!Box you can enable an energy-saving function for
USB hard drives connected to the FRITZ!Box. When the energy-saving function is enabled, connected USB hard drives will
be switched off when they are idle—as long as the hard drives
support the energy-saving function.
Enable the energy-saving function in the “Home Network /
USB Devices” menu in the FRITZ!Box user interface. You can
also test here wether your USB hard disk supports the energysaving function.
Saving Energy at the LAN Ports
For energy-efficient use of your gigabit LAN ports you can
specify for each individual LAN port whether it should always
operate with full power (power mode) or with reduced energy
consumption (green mode). With green mode you can reduce
the power consumption of the FRITZ!Box to the level necessary for your applications.
The LAN ports can be configured in the advanced view of the
FRITZ!Box user interface; see page 27. In the “Home Network
/ Network / Network Settings” menu you can select from
among the following operating modes in the “LAN Settings”
area:
operating modeFunctionality and Power Consumption
Power ModeIn this setting LAN connections are estab-
lished with a maximum throughput of
1Gbit/s.
Higher power consumption than in green
mode if the LAN port is used.
Green ModeAs needed, the FRITZ!Box establishes LAN
connections with a data throughput rate of
100 Mbit/s.
Lower power consumption than for the “Power
Mode” setting.
FRITZ!Box 6490 Cable30
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