Page 1
FRITZ!Box 5490
n
Configuration
Configuratio
and Operation
and Operation
Page 2
Table of Contents
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Conventions in the Manual . . . . . . . . . . . . . . . . . . . . . . 10
1 The FRITZ!Box 5490 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2 Ports, Interfaces, Buttons and LEDs . . . . . . . . . . . . . . . 12
2.1 Ports and Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.2 Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.3 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3 Before You Connect the FRITZ!Box . . . . . . . . . . . . . . . . . 17
3.1 Contents of the FRITZ!Box Package. . . . . . . . . . . . . . . . . . . . . . . . . . 17
3.2 Requirements for Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3.3 Handling the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.4 Tips for Passwords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
4 Connecting the FRITZ!Box. . . . . . . . . . . . . . . . . . . . . . . . 20
4.1 Connecting to Electrical Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
4.2 Connecting to the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
5 Connecting a Computer with a Network Cable . . . . . . . 24
5.1 Connecting to the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
5.2 Connecting a Network Hub or Switch . . . . . . . . . . . . . . . . . . . . . . . . 25
5.3 Saving Energy at the LAN Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
6 Connecting Devices with the FRITZ!Box over
Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
6.1 Establishing a Wireless LAN Connection Using WPS . . . . . . . . . . . . 27
6.2 Entering the Network Key on the Wireless Device . . . . . . . . . . . . . . 30
6.3 Connecting to Mobile Devices Wirelessly Using the QR Code. . . . . 30
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7 The FRITZ!Box User Interface . . . . . . . . . . . . . . . . . . . . . 31
7.1 Opening the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
7.2 Overview: FRITZ!Box at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
7.3 Standard View and Advanced View . . . . . . . . . . . . . . . . . . . . . . . . . 33
7.4 Assigning FRITZ!Box a Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
8 Password Protection: Using FRITZ!Box Safely . . . . . . . . 35
8.1 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
8.2 Configuring a FRITZ!Box Password . . . . . . . . . . . . . . . . . . . . . . . . . . 36
8.3 Creating FRITZ!Box Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
8.4 “No login” Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
9 Configuring the Internet Connection for the Fiber Optic
Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
10 Connecting Telephones and Other Terminal Devices . . 45
10.1 Connecting Analog Telephones and Terminal Devices . . . . . . . . . . 45
10.2 Connecting ISDN Telephones and ISDN Terminal Devices . . . . . . . 46
10.3 Registering FRITZ!Fon and Other Cordless (DECT) Telephones . . . . 47
10.4 Registering an iPhone or Android Smartphone . . . . . . . . . . . . . . . . 48
10.5 Connecting an IP Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
10.6 Connecting a Door Intercom System. . . . . . . . . . . . . . . . . . . . . . . . . 50
11 Configuring the FRITZ!Box for Telephone Calls . . . . . . . 51
11.1 Configuring Your Telephone Numbers . . . . . . . . . . . . . . . . . . . . . . . 51
11.2 Configuring Telephones and Other Terminal Devices
in the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
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12 FRITZ!Box as an Internet Router . . . . . . . . . . . . . . . . . . . 53
12.1 Parental Controls: Access Profiles for Internet Use . . . . . . . . . . . . . 53
12.2 Sharing: Making Computers Accessible from the Internet . . . . . . . 61
12.3 Dynamic DNS: Name Instead of IP Address . . . . . . . . . . . . . . . . . . . 64
12.4 Access from the Internet via HTTPS, FTP and FTPS. . . . . . . . . . . . . . 65
12.5 Prioritization: Right of Way for Internet Access . . . . . . . . . . . . . . . . 66
12.6 VPN: Remote Access to the Home Network . . . . . . . . . . . . . . . . . . . 69
12.7 Freely Selectable DNS Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
12.8 DNSSEC: Security for DNS Queries . . . . . . . . . . . . . . . . . . . . . . . . . . 71
12.9 IPv6: The New Internet Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
12.10 LISP: FRITZ!Box as a LISP Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
13 FRITZ!Box as a Wireless Access Point . . . . . . . . . . . . . . 78
13.1 Switching the Wireless Radio Network On and Off by Schedule. . . 78
13.2 Extending a Wireless LAN Network . . . . . . . . . . . . . . . . . . . . . . . . . . 79
13.3 Wireless LAN—Getting Technical . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
14 FRITZ!Box as a Telephone System . . . . . . . . . . . . . . . . . 89
14.1 Telephone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
14.2 Call List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
14.3 Answering Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
14.4 Fax Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
14.5 Call Diversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
14.6 Dialing Rules for Outgoing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
14.7 Dial Around Service Using Dialing Rules . . . . . . . . . . . . . . . . . . . . . 99
14.8 Blocking Telephone Numbers and Callers . . . . . . . . . . . . . . . . . . . 102
14.9 Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
14.10 Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
14.11 Baby Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
14.12 Making Telephone Calls with Convenience Functions. . . . . . . . . . 106
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15 Configuring FRITZ!Box on the Telephone . . . . . . . . . . . 111
15.1 Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
15.2 Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
15.3 Call Diversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
15.4 Switching the Wireless Network On and Off. . . . . . . . . . . . . . . . . . 116
15.5 Loading Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
15.6 Disabling and Enabling Automatic Outside Dialing. . . . . . . . . . . . 117
16 FRITZ!Box as a DECT Base Station . . . . . . . . . . . . . . . . 119
16.1 Paging Cordless Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
16.2 Registering a Cordless Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . 119
16.3 Deregistering a Cordless Telephone . . . . . . . . . . . . . . . . . . . . . . . . 119
16.4 Enabling DECT Eco . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
17 FRITZ!Box Connects Network Devices . . . . . . . . . . . . . 121
17.1 Network Settings in the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . 121
17.2 Obtaining an IP Address Automatically . . . . . . . . . . . . . . . . . . . . . 129
18 Connecting USB Devices to the FRITZ!Box. . . . . . . . . . 131
18.1 Power Supply for USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
18.2 USB Devices on the FRITZ!Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
18.3 Using USB Devices Safely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
18.4 Configuring Access Rights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
18.5 Accessing USB Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
18.6 Enabling Energy-saving Mode for USB Hard Drives . . . . . . . . . . . . 135
18.7 Sharing a USB Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
19 Managing Memory with FRITZ!NAS . . . . . . . . . . . . . . . 142
19.1 Requirements for FRITZ!NAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
19.2 Starting FRITZ!NAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
19.3 FRITZ!NAS Password Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
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20 Extending the Scope of Functions with Smart Home . 144
21 Configuring Internet Access for Guests . . . . . . . . . . . . 145
21.1 Wireless Guest Access: Private Hotspot. . . . . . . . . . . . . . . . . . . . . 145
21.2 Configuring Guest Access on the LAN 4 Port . . . . . . . . . . . . . . . . . 147
22 MyFRITZ!: Accessing the FRITZ!Box from Anywhere . . 148
22.1 Overview: The MyFRITZ! Service . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
22.2 Creating a MyFRITZ! Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
22.3 Registering the FRITZ!Box with the MyFRITZ! Account . . . . . . . . . . 150
22.4 Configuring MyFRITZ!App. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
22.5 Using MyFRITZ! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
23 Push Services: Using Notification Services. . . . . . . . . 154
23.1 Available Push Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
23.2 Enabling Push Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
23.3 Configuring Push Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
24 Diagnostics: Checking Function and Security. . . . . . . 157
24.1 Checking FRITZ!Box Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
24.2 Checking the Security of the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . 158
25 Saving and Restoring Settings . . . . . . . . . . . . . . . . . . . 159
25.1 Saving Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
25.2 Restoring Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
25.3 Restarting the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
26 Taking FRITZ!Box Out of Operation. . . . . . . . . . . . . . . . 162
26.1 Deleting User Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
26.2 Uninstalling Supplementary Software . . . . . . . . . . . . . . . . . . . . . . 164
27 Help in Case of Errors . . . . . . . . . . . . . . . . . . . . . . . . . . 165
27.1 The User Interface Does Not Open . . . . . . . . . . . . . . . . . . . . . . . . . 165
27.2 Cannot Establish a Wireless LAN Connection . . . . . . . . . . . . . . . . 169
27.3 Wireless LAN Connection Interrupted. . . . . . . . . . . . . . . . . . . . . . . 170
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28 Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . 172
28.1 Ports and Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
28.2 Router Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
28.3 User Interface and Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
28.4 Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
28.5 Device Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
28.6 Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
29 Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
29.1 FRITZ!Box Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
29.2 Information in the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
29.3 Feedback on FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
29.4 Assistance from the Support Team. . . . . . . . . . . . . . . . . . . . . . . . . 178
Legal Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Manufacturer’s Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Declaration of CE Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Disposal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Drilling Template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
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Safety Instructions
Before connecting the FRITZ!Box 5490, observe the following
security instructions in order to protect yourself and the
FRITZ!Box from harm.
• The FRITZ!Box has no on/off switch. Therefore it must al-
ways be possible to disconnect the FRITZ!Box from the
power supply.
– Insert the power supply unit of the FRITZ!Box into an
electrical outlet that is easy to reach.
• Overloaded outlets, extension cords and power strips
can lead to fires or electric shocks.
– Avoid using socket strips and extension cords if at all
possible.
– Do not connect multiple extension cords or socket
strips to each other.
• Damage to electric wiring or gas or water pipes during
drilling can present a significant danger.
– Before mounting the FRITZ!Box on the wall, make
sure that there are no electrical lines, gas or water
pipes located where you need to drill the holes. If
necessary, check the site with a pipe detector or consult with qualified experts.
• Heat accumulation can lead to overheating of the
FRITZ!Box and subsequently damage the FRITZ!Box.
– Provide for sufficient air circulation around the
FRITZ!Box.
– Make sure that the ventilation slits on the FRITZ!Box
housing are always unobstructed.
– The FRITZ!Box should not be placed on a carpet or on
upholstered furniture.
– Do not cover the FRITZ!Box.
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• The base of the FRITZ!Box can heat up during normal op-
eration. This heat can cause damage to heat-sensitive
surfaces.
– Do not place the FRITZ!Box on heat-sensitive surfac-
es.
• During electrical storms, lightning and electrical surges
present a danger to connected electrical devices.
– Do not install the FRITZ!Box during an electrical
storm.
• Moisture and liquids that find their way into the
FRITZ!Box can cause electric shocks or short circuits.
– Only use the FRITZ!Box indoors.
– Never let liquids get inside the FRITZ!Box.
• The FRITZ!Box contains hazardous components and
should only be opened by authorized repair technicians.
– Do not open the FRITZ!Box housing.
– If the FRITZ!Box needs to be repaired, please take it
to a specialized vendor.
• Dust, moisture and vapors as well as caustic cleaners or
solvents can damage the FRITZ!Box.
– Protect the FRITZ!Box from dust, moisture and fumes.
– Remove FRITZ!Box from the mains before cleaning.
– Clean the FRITZ!Box with a slightly moist, lint-free
cloth.
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Conventions in the Manual
This manual uses the following symbols and emphases:
This symbol marks useful hints and tips.
This symbol indicates important instructions that must be
observed to avoid malfunctions.
• Quotation marks designate elements and features in the
user interface and paths.
Example
Select “System / Push Service” and click “Sender”.
• Pointed brackets mark wild cards.
Example
To edit the device called <Name>, click the “Edit”button.
• Bold type in the text emphasizes important words.
Example
Do not leave the page without saving.
• Blue font in the text designates links and references
within this manual and addresses to be entered in the
browser.
Example
See also the information on page 10.
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The FRITZ!Box 5490
1 The FRITZ!Box 5490
Welcome! We are pleased you decided on a FRITZ!Box. The
FRITZ!Box 5490 is the hub of your home network, connecting
your computers and network devices with the Internet. You
can operate the FRITZ!Box as an Internet router directly at the
fiber optic connection.
The FRITZ!Box is equipped with ports for computers, telephones and USB devices and supports the wireless technologies wireless LAN (WiFi) and DECT. You can use the FRITZ!Box
as a wireless LAN access point for wireless devices like notebooks, tablets or smartphones and as a DECT base station for
your cordless telephones.
Connected telephones use the FRITZ!Box as a telephone system (PBX).
The FRITZ!Box integrates connected computers and network
devices into your private home network. The devices can exchange data with each other and enjoy shared access to USB
hard drives, USB printers and other USB devices. The
FRITZ!Box transmits music, video and image files to suitable
playback devices in the home network.
You can expand the scope of functions of your FRITZ!Box with
AVM smart home devices for home automation.
Settings for the FRITZ!Box and for your private network are
configured in an easy-to-use user interface. The user interface
can be opened in any web browser. Wizards guide you step by
step through the setup of the most important FRITZ!Box functions, and comprehensive Help is available on all functions.
This manual assists you in connecting, configuring and operating your FRITZ!Box. Its purpose is not only to introduce to
you the many functions of the FRITZ!Box, but also to familiarize you with some of the technical context.
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Ports, Interfaces, Buttons and LEDs
Printer, storage media,
and USB devices
Analog telephone,
answering machine, fax
Internet via
fiber optic connection
Notebook, PC, smartphone,
Video/TV- streaming
FRITZ!Fon or
other DECT telephones
Fiber 4 x Gigabitanalog
Dual WLAN AC+N
2.4 GHz and 5 GHz
DECT
LAN, 1 GBit/s, PC,
game console, network
Telephone,
telephone system
ISDN
Analog telephone,
answering machine, fax
2 x analog
2 x USB 3.0
2 Ports, Interfaces, Buttons and LEDs
This chapter describes the ports, interfaces, buttons and
LEDs of the FRITZ!Box.
2.1 Ports and Interfaces
Possibilities for connecting the FRITZ!Box
• Socket for connecting with the fiber optic connection
• FON1 and FON2
2 TAE sockets and 2 RJ11 sockets for connecting analog
telephones and other analog terminal devices
You can connect one line to each of the sockets FON 1
and FON 2. This means you can connect a total of two
analog telephones.
• FON S
0
RJ45 socket for connecting ISDN telephones or telephone systems (PBXs)
• LAN 1—LAN 4
4 gigabit Ethernet ports (10/100/1000 Base-T) for connecting computers and other network devices like game
consoles and network hubs
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Buttons
Power
Fiber
WLAN
Fon
Info
e
b
r
A
o
• USB
• Wireless access point
• DECT base station
2.2 Buttons
The FRITZ!Box has two buttons on the top of the housing.
2 USB 3.0 ports for connecting USB devices like printers
or storage media
Integrated wireless access point for connecting to wireless LAN devices that use the radio standard
IEEE 802.11a, IEEE 802.11b, IEEE 802.11g or
IEEE 802.11n (in the 2.4- or 5-GHz frequency band) or
IEEE 802.11ac
Integrated DECT base station for connecting up to
6 cordless telephones that use the DECT standard
w
e
Fi
Inf
FRITZ!Box buttons
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Buttons
Button Functions
“WLAN” Button
• Switches wireless LAN on and off
• Establishes a wireless LAN connection using WPS, see
Establishing a Wireless LAN Connection Using WPS from
page 27
“DECT” Button
• Registers cordless telephones, see page 47
• Pages cordless telephones, see page 119
Locking the Buttons on the FRITZ!Box
You can lock the buttons on the FRITZ!Box. Locking the buttons prevents the settings for your FRITZ!Box or your home
network from being changed unintentionally or without authorization.
Example
With the “WLAN” button the wireless network of the FRITZ!Box
can be switched off at the touch of a button. If this happens
by accident, in some cases it may take some time before the
cause is found and the wireless LAN radio network can be restored to all FRITZ!Box users in the home network.
The button lock is configured in the FRITZ!Box user interface,
under “System / Buttons and LEDs” on the “Keylock” tab.
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LEDs
2.3 LEDs
The FRITZ!Box 5490 has five LEDs, which flash or light up to
display various connection statuses and events.
For the “Info” LED you can assign any event desired in addition to the preset events. For more information, read
Assigning Any Event to the “Info” LED on page 16.
Meaning of the LEDs
LED Condition Meaning
Power on
Fiber on An Internet connection is active
WLAN on Wireless LAN function is enabled
flashing
Fon on A telephone connection is active
flashing Voice messages are waiting in the network
Info on
flashing
flashing red Error:
• Device has electrical power, FRITZ!Box is ready for oper-
ation
• Adopting the wireless LAN settings
• Switches the radio network on or off
• Performing WPS
• Displays an event specified in the user interface under
“System / Buttons and LEDs / “Info” Display”
• Stick & Surf procedure with FRITZ!WLAN USB Stick from
AVM concluded
• Updating FRITZ!OS
• New messages are available on the FRITZ!Box answer-
ing machine
• Signals an event specified in the user interface under
“System / Buttons and LEDs / “Info” Display”.
• Stick & Surf procedure with FRITZ!WLAN USB Stick from
AVM in progress
• Open the FRITZ!Box user interface.
• Follow the instructions on the “Overview” page in the
user interface
FRITZ!Box 5490 15
Page 16
LEDs
Assigning Any Event to the “Info” LED
The “Info” LED on the upper panel of the FRITZ!Box signals
various events. Some events for which the “Info” LED flashes
or lights up are preset in the Info. You also have the option of
assigning any other event to the “Info” LED.
1. Open the FRITZ!Box user interface.
2. Under “System / Buttons and LEDs”, click the ““Info”
Display” tab.
3. In the “Freely Selectable Options” area, select from the
list the additional event which is to be assigned to the
LED.
4. Then click the “Apply” button.
The “Info” LED now flashes not only for the preset events, but
also for the event you selected.
FRITZ!Box 5490 16
Page 17
Before You Connect the FRITZ!Box
3 Before You Connect the FRITZ!Box
• Read the security instructions on page 8.
• Check the contents of your FRITZ!Box package. The con-
tents are described on page 17.
• Make sure that the requirements for operating the
FRITZ!Box have been met; see page 17.
• Read the handling instructions for your FRITZ!Box on
page 18.
• Note the tips for password on page 19.
3.1 Contents of the FRITZ!Box Package
• FRITZ!Box 5490
• one power supply unit
• one network cable
• one quick guide
• one FRITZ! Notice
3.2 Requirements for Operation
In order to operate the FRITZ!Box, you must have the following:
• an up-to-date web browser
Some of the FRITZ!Box functions can be used only with a
web browser that supports HTML5, for instance Firefox
version 35 or higher, Internet Explorer version 10 or
higher, or Google Chrome version 40 or higher.
• a fiber optic connection
• for the wireless LAN connection to tablets, smartphones
and computers:
Tablets, smartphones or computers that support wireless LAN compliant with IEEE 802.11ac, IEEE 802.11n,
IEEE 802.11g, IEEE 802.11a, or IEEE 802.11b.
FRITZ!Box 5490 17
Page 18
Handling the FRITZ!Box
Computers that do not have wireless LAN integrated can
be equipped with wireless LAN support by installing a
wireless LAN device, like a FRITZ!WLAN USB Stick, for instance.
• for connecting computers using network cables:
computer with a network port (network adapter standard
Ethernet 10/100/1000 Base-T)
3.3 Handling the FRITZ!Box
• Read the Safety Instructions from page 8.
• You can place the FRITZ!Box on a horizontal surface or
mount it on a wall. For a drilling template to mount the
FRITZ!Box on a wall, see page 182.
• Place or hang the FRITZ!Box in a dry location that is free
of dust and protected from direct sunlight.
• For ideal operating conditions, mount the FRITZ!Box on a
wall with the cables connected on the bottom.
• When connecting the FRITZ!Box to your computer using a
network cable, keep in mind that the cable can be no
longer than 100 m.
• Make sure to keep sufficient distance from potential
sources of interference like microwave devices or electric devices with large metal housings.
FRITZ!Box 5490 18
Page 19
Tips for Passwords
3.4 Tips for Passwords
Passwords are assigned at various places in the user interface to protect your settings and data in the FRITZ!Box. The
FRITZ!Box assists you in assigning secure passwords, for instance when creating new users or configuring MyFRITZ!: A
graphic display indicates how secure the password is. Note
the following:
• Use a password rated as secure.
• Select a password with at least twelve characters, which
includes capitals and lower-case letters as well as numerals and special characters.
• Under the search term “Characters for Passwords” the
Help of the FRITZ!Box user interface contains more information about which characters you can use.
• Be sure to keep your passwords in a safe place!
• Configure the “Forgot password” push service. This noti-
fication service sends you an access link at regular intervals, with which you can access the FRITZ!Box user interface even if you have forgotten your password. See Push
Services: Using Notification Services from page 154.
• If you lose your password for the user interface, you will
have to restore the factory settings to the FRITZ!Box and,
for reasons of security, reconfigure all of your personal
settings for your Internet connection, your telephone
system and your home network.
FRITZ!Box 5490 19
Page 20
Connecting the FRITZ!Box
FON
1
FON
2
b
r
0
2
3
4
4 Connecting the FRITZ!Box
• Before you connect the FRITZ!Box, read the instructions
on Safety Instructions from page 8.
• Connect the FRITZ!Box to the power supply.
• Connect the FRITZ!Box to your fiber optic connection.
4.1 Connecting to Electrical Power
Power
Fiber
WLAN
Fon
Info
DECT
WPS
W
LAN
FON 2
FON 1
Fiber
Connecting to the power supply
1. Pick up the power supply unit included in the FRITZ!Box
package.
Use only this power supply unit for connecting to electrical power.
2. Connect the power supply unit to the socket on the
FRITZ!Box labeled “Power”.
3. Plug the other end into an AC power outlet.
The “Power” LED lights up after a few seconds to indicate that
the FRITZ!Box is ready for operation.
4.2 Connecting to the Internet
The FRITZ!Box 5490 can be connected to the fiber optic connection in various ways.
• directly to the fiber optic network with a fiber optic cable
• to a fiber optic modem (FTTH-ONT / media converter)
with a network cable
Power
LAN 4
LAN 3
LAN 2
LAN 1
0
FON S
FON 2
FON 1
FRITZ!Box 5490 20
Page 21
Connecting to the Internet
Connecting to the Fiber Optic Connection
Fiber Optic Cable
To connect the FRITZ!Box you need a fiber optic cable.
The fiber optic cable is supplied by the operator of your fiber
optic network. The fiber optic cable is not included in your
FRITZ!Box package.
Connectors on the Fiber Optic Cable
Various connectors may be installed, depending on your location and fiber optic network:
Connector Description
SC connector
The SC connector is for connecting
the FRITZ!Box. Some providers use
the SC connector for connecting to
the blue fiber socket.
The blue LC connector is used by
various providers for connecting to
the blue fiber socket.
LC connector, blue
LC connector, green
FRITZ!Box 5490 21
The green LC connector is used in
Switzerland, among other places,
for connecting to the green fiber
socket.
Page 22
Connecting to the Internet
FON
1
FON 1
FON
2
FON 2
b
r
Fiber
FON 1
FON 2
0
FON S
0
LAN 1
2
LAN 2
3
LAN 3
4
LAN 4
Power
In
fo
Fon
WLAN
Fiber
P
ower
W
LAN
WPS
DECT
Connecting
Connecting to the fiber optic connection
1. Connect the fiber optic cable to the “Fiber” port of your
FRITZ!Box and to the blue socket on the fiber optic
socket.
2. Connect a computer with the FRITZ!Box either via wire-
less LAN or using a network cable; see Connecting a
Computer with a Network Cable from page 24 and
Connecting Devices with the FRITZ!Box over Wireless LAN
from page 27.
3. Set up the Internet connection for connections via the fi-
ber optic modem/the media converter in the FRITZ!Box;
see “Configuring the Internet Connection”.
Connecting with a Fiber Optic Modem
If a fiber optic modem (FTTH—ONT) or a media converter is attached to your fiber optic socket, then connect the
FRITZ!Box 5490 to this device using a network cable.
1. Connect the free end of the network cable to the LAN
(Ethernet) port on the fiber optic modem.
2. Connect the other end of the network cable to the socket
on the FRITZ!Box labeled “LAN 1”.
3. Connect a computer with the FRITZ!Box either via wire-
FRITZ!Box 5490 22
less LAN or using a network cable; see Connecting a
Computer with a Network Cable from page 24 and
Page 23
Connecting to the Internet
Connecting Devices with the FRITZ!Box over Wireless LAN
from page 27.
4. Set up the Internet connection for connections via the fi-
ber optic modem/the media converter in the FRITZ!Box;
see “Configuring the Internet Connection”.
FRITZ!Box 5490 23
Page 24
Connecting a Computer with a Network Cable
FON
1
FON 1
FON
2
FON 2
Fiber
FON 1
FON 2
0
FON S
0
LAN 1
2
LAN 2
3
LAN 3
4
LAN 4
Power
Info
Fon
W
L
AN
Fi
ber
Po
we
r
W
LAN
WPS
DECT
5 Connecting a Computer with a Network Cable
You can connect computers and other network devices with
the FRITZ!Box using a network cable.
5.1 Connecting to the Computer
One computer or other network device can be connected to
each LAN port of the FRITZ!Box.
Connecting a computer using a network cable
1. Insert the network cable included in the package into
the LAN port of the computer.
You can also use any other network cable. For more information, see page 175.
FRITZ!Box 5490 24
2. Insert the free end of the cable into a LAN socket on the
FRITZ!Box.
Now the FRITZ!Box and the computer are connected with each
other.
Page 25
Connecting a Network Hub or Switch
FON
1
FON 1
FON
2
FON 2
b
r
Fiber
FON 1
FON 2
0
FON S
0
LAN 1
2
LAN 2
3
LAN 3
4
LAN 4
Power
Info
Fon
WLAN
Fiber
Power
W
LAN
WPS
DECT
5.2 Connecting a Network Hub or Switch
You can connect a network hub or network switch to the
FRITZ!Box.
1. Insert the network cable included in the package into
the uplink port of the network hub or network switch.
You can also use any other network cable. For more information, see page 175.
2. Insert the free end of the cable into a LAN socket on the
FRITZ!Box.
The FRITZ!Box and the network hub are now connected with
each other.
5.3 Saving Energy at the LAN Ports
For energy-efficient use of your gigabit LAN ports you can
specify for each individual LAN port whether it should always
operate with full power (power mode) or with reduced energy
consumption (green mode). With green mode you can reduce
the power consumption of the FRITZ!Box to the level necessary for your applications.
The LAN ports can be configured in the advanced view of the
FRITZ!Box user interface; see page 33. Under “Home Network
/ Network / Network Settings” you can select from among the
following operating modes in the “LAN Settings” area:
FRITZ!Box 5490 25
Page 26
Saving Energy at the LAN Ports
Operating Mode Functionality and Power Consumption
Power mode In this setting LAN connections are estab-
Green mode As needed, the FRITZ!Box establishes LAN
lished with a maximum transmission rate of
1Gbit/s.
Higher power consumption than in green
mode if the LAN port is used.
connections with a transmission rate of
100 Mbit/s.
Lower power consumption than for the “Power
Mode” setting.
FRITZ!Box 5490 26
Page 27
Connecting Devices with the FRITZ!Box over Wireless LAN
6 Connecting Devices with the FRITZ!Box over
Wireless LAN
Computers and other devices with wireless LAN, for instance
smartphones and network printers, can be connected wirelessly with the FRITZ!Box.
You can establish the wireless LAN connection using WPS or
by entering the FRITZ!Box network key on the wireless device.
Mobile devices with a camera, like smartphones or tablets,
can scan the QR code of the network key to establish a wireless LAN connection.
6.1 Establishing a Wireless LAN Connection Using WPS
WPS is a procedure for establishing secure wireless LAN connections. With WPS, connecting a wireless device with the
FRITZ!Box is quick and easy.
Requirements
The wireless device must support WPS.
Establishing a Connection on a Windows Computer
Using WPS
Here is how to establish a wireless connection with WPS on a
computer with Windows 10, 8, or 7:
1. If the “WLAN” LED on the FRITZ!Box is off, press the
“WLAN” button briefly.
The wireless radio network of the FRITZ!Box will be
switched on.
2. Open the wireless LAN software on the computer.
In Windows 10 and 8, for instance, click the wireless LAN
icon in the task bar.
FRITZ!Box 5490 27
Page 28
Establishing a Wireless LAN Connection Using WPS
Power
Fiber
WLAN
Fon
Info
DECT
WLAN
WPS
3. Select the wireless radio network of the FRITZ!Box.
The preconfigured name of the wireless radio network
(SSID) is consists of “FRITZ!Box 5490” and two capital
letters, and is printed on the bottom of the housing.
4. Click “OK”.
The field for the network key appears, along with the information that you can establish the connection by
pressing a button on the router:
5. For this step you have two minutes: Press the “WLAN”
button on the FRITZ!Box and hold it down until the
“WLAN” LED begins flashing.
The wireless LAN connection will be established.
FRITZ!Box 5490 28
Page 29
Establishing a Wireless LAN Connection Using WPS
Power
Fiber
WLAN
Fon
Info
DECT
WLAN
WPS
Connecting on Other Wireless Devices Using WPS
Here is how to establish a wireless connection with WPS on a
wireless LAN device without Windows:
1. If the “WLAN” LED on the FRITZ!Box is off, press the
“WLAN” button briefly.
The wireless radio network of the FRITZ!Box will be
switched on.
2. Use your wireless device to search for wireless networks
in the vicinity.
See the documentation of the wireless LAN device for instructions on how to do this.
3. Select the wireless radio network of the FRITZ!Box and
start connecting with WPS.
4. For this step you have two minutes: Press the “WLAN”
button on the FRITZ!Box and hold it down until the
“WLAN” LED begins flashing.
The wireless LAN connection will be established.
FRITZ!Box 5490 29
Page 30
Entering the Network Key on the Wireless Device
6.2 Entering the Network Key on the Wireless Device
You can establish a wireless LAN connection by entering the
FRITZ!Box network key on the wireless device.
The preset network key is printed on the bottom of the housing on the FRITZ!Box. A new network key can be entered in the
user interface.
1. If the “WLAN” LED on the FRITZ!Box is off, press the
“WLAN” button briefly.
The wireless radio network will be switched on.
2. Open the wireless LAN software on your wireless device.
In Windows 10 and 8, do this by clicking the wireless
LAN icon in the task bar.
3. Select the wireless radio network of the FRITZ!Box.
The preconfigured name of the wireless radio network
(SSID) is consists of “FRITZ!Box 5490” and two capital
letters, and is printed on the bottom of the housing.
4. Click “OK”.
5. Enter the network key of the FRITZ!Box in the wireless
LAN software.
6. Start the connection procedure.
6.3 Connecting to Mobile Devices Wirelessly Using the QR Code
With mobile devices that have a camera and a QR code reader
(app), like smartphones and tablets, you can connect wirelessly by reading a QR code.
1. Open the FRITZ!Box user interface.
2. Select “Wireless / Radio Network”.
The FRITZ!Box shows QR codes for the wireless radio networks in the 2.4-GHz and the 5-GHz bands.
3. Read the QR code with your mobile device’s QR code
reader, directly from the monitor of from a printout.
The mobile device automatically establishes a secure wireless connection to the FRITZ!Box.
FRITZ!Box 5490 30
Page 31
The FRITZ!Box User Interface
7 The FRITZ!Box User Interface
The FRITZ!Box has a user interface you can open in a web
browser on your computer.
In the user interface you can configure the FRITZ!Box, enable
or disable functions and receive information on the FRITZ!Box
and on your connections.
7.1 Opening the User Interface
The FRITZ!Box user interface can be opened on any computer
connected with the FRITZ!Box.
1. Start a web browser on your computer.
2. Enter http://fritz.box
browser.
Entering the address http://fritz.box in the browser
3. Follow the instructions on the screen and enter your
FRITZ!Box password.
The preset network key is printed on the bottom of the
housing of the FRITZ!Box.
If the user interface is not opened, read the information starting from page 165.
in the address field of your web
FRITZ!Box 5490 31
Page 32
Overview: FRITZ!Box at a Glance
7.2 Overview: FRITZ!Box at a Glance
All important information about the FRITZ!Box is displayed
under “Overview” in the FRITZ!Box user interface.
By clicking the linked entries or “more...” you can jump from
the “Overview” page to the corresponding menus and configure settings there.
The “Overview” page of the FRITZ!Box
In the upper area of the window the complete name of your
FRITZ!Box model is displayed, along with the currently installed version of FRITZ!OS, and its current energy consumption.
The middle area of the window presents information about
connections and interfaces.
The lower area of the window presents the last calls made,
any answering machine messages received, the devices connected in the home network and the enabled convenience
features.
FRITZ!Box 5490 32
Page 33
Standard View and Advanced View
7.3 Standard View and Advanced View
The FRITZ!Box user interface has two views: the standard view
and the advanced view.
Enable the advanced view in the “Internet” and “Home Network” areas only if you have advanced network expertise. Incorrect combinations of settings in these areas can produce
a situation in which the FRITZ!Box user interface can no longer be opened.
Upon delivery, the FRITZ!Box interface is set to display the
standard view. In the standard view all of the settings required for daily operation of the FRITZ!Box are at your disposal. Some pages and areas of the FRITZ!Box user interface are
not displayed.
In the advanced view additional settings options appear
under various menus and commands. The expanded menu
items contain settings for advanced users and are not required for daily FRITZ!Box operation.
Fast Switching between the Views
The “View” link below the menu of the FRITZ!Box allows you
to switch instantly between the standard view and the advanced view:
The “View” link in the user interface
FRITZ!Box 5490 33
Page 34
Assigning FRITZ!Box a Name
7.4 Assigning FRITZ!Box a Name
You can assign an individual name for your FRITZ!Box in the
FRITZ!Box user interface. The name is set up under “Home
Network / FRITZ!Box Name” and appears in the following areas of your home network display:
• Name of the wireless radio network (SSID)
• Name of the guest radio network (SSID)
• Name of the working group released for home network
sharing
• Name of the media server
• Individualized FRITZ!Box name for MyFRITZ!
• Name of the DECT base station
• Push service sender name
FRITZ!Box 5490 34
Page 35
Password Protection: Using FRITZ!Box Safely
8 Password Protection: Using FRITZ!Box Safely
Your FRITZ!Box contains many personalized settings for your
home network, your telephone system and your Internet connection. For this reason we recommend protecting access to
the user interface of your FRITZ!Box with a password.
A preconfigured password is already set in your FRITZ!Box
upon delivery. This means the user interface of your FRITZ!Box
is protected with a password from the start.
The preset network key is found here:
• on the bottom of the housing of the FRITZ!Box
• on the enclosed FRITZ! Notice
If needed, you can replace the preconfigured password with a
FRITZ!Box password of your own; see page 36, or with
FRITZ!Box users; see page 37.
8.1 Overview
The FRITZ!Box offers two ways to configure password protection:
Property FRITZ!Box Password FRITZ!Box User
Password You specify a password.
Or you use the preconfigured
password.
Everyone who knows the password can access the FRITZ!Box
user interface.
Scope of access With the FRITZ!Box password,
access to all contents and settings in the FRITZ!Box is permitted.
Kind of access Login to the user interface is
permitted from devices located
in the home network of the
FRITZ!Box.
FRITZ!Box 5490 35
There are user accounts.
Every FRITZ!Box user receives
her or his own password for
opening the user interface.
For each FRITZ!Box user, you
define which contents and settings of the FRITZ!Box the given
user is allowed to access.
A FRITZ!Box user can also log
in to the FRITZ!Box user interface—with the appropriate
user rights—from the Internet.
Page 36
Configuring a FRITZ!Box Password
8.2 Configuring a FRITZ!Box Password
Overview
The basic method of loggin in to the FRITZ!Box user interface
is to enter the FRITZ!Box password. With this password all
users can open the user interface and access all of the
FRITZ!Box’s contents and settings.
With the FRITZ!Box password it is not possible to access the
FRITZ!Box from the Internet. In such a case you also require
an account as a FRITZ!Box user; see Creating FRITZ!Box Users
from page 37.
Rules
You would like to change the preconfigured password of your
FRITZ!Box?
When setting passwords, comply with the following rules:
• Use a password rated as secure.
• Select a password with at least twelve characters, which
includes capitals and lower-case letters as well as numerals and special characters.
• Be sure to keep your passwords in a safe place!
• Use the “Forgot password” push service. When you have
forgotten a password, the FRITZ!Box sends you an access link to the e-mail address you specified. You can assign a new password using this link.
If you lose your FRITZ!Box password, you will have to restore
the factory settings to the FRITZ!Box and you will have to reconfigure all of your personal settings for your Internet connection, your telephone system and your home network.
FRITZ!Box 5490 36
Page 37
Creating FRITZ!Box Users
Configuring a FRITZ!Box password
Here is how to set up a new FRITZ!Box password:
1. Open the FRITZ!Box user interface.
2. Select “System / FRITZ!Box Users / Login to the Home
Network”.
3. Select “Login with the FRITZ!Box password”.
4. Enter a password.
5. Click “Apply”.
You will be directed to the welcome screen of your
FRITZ!Box.
6. Enter your password to log in to the user interface of your
FRITZ!Box.
8.3 Creating FRITZ!Box Users
Overview
You can set up as many as 18 user accounts in the FRITZ!Box.
A FRITZ!Box user opens the user interface of the FRITZ!Box by
entering her or his personal password. There she or he can
view and change those contents or settings for which she or
he has been granted access rights.
It is up to you whether to use FRITZ!Box users instead of the
FRITZ!Box password. You need password-protected login with
the FRITZ!Box account in the following cases:
• You would like to access your FRITZ!Box from the Inter-
net.
• You would like to assign different rights to different us-
ers.
FRITZ!Box 5490 37
Page 38
Creating FRITZ!Box Users
Rules
You want to add FRITZ!Box with individual passwords to the
preconfigured password of your FRITZ!Box or replace it?
When setting passwords, comply with the following rules:
• Use a password rated as secure.
• Select a password with at least twelve characters, which
• Be sure to keep your passwords in a safe place!
• Use the “Forgot Password” Push Service. When you have
Configuring FRITZ!Box Users
First you must set up at least one FRITZ!Box user with the right
“FRITZ!Box Settings”. Then you can configure more users.
1. Open the FRITZ!Box user interface.
includes capitals and lower-case letters as well as numerals and special characters.
forgotten a password, the FRITZ!Box sends you an access link to the e-mail address you specified. You can assign a new password using this link.
2. Select “System / FRITZ!Box Users / Users”.
Information on the preconfigured FRITZ!Box user “ftpuser” is found on page 39.
3. Click “Add User”.
4. Enter a user name, a valid e-mail address and a pass-
word.
5. Specify whether or not the FRITZ!Box user is allowed to
access from the Internet the FRITZ!Box contents for
which she or he has access rights.
Keep in mind that in order to access the FRITZ!Box from
the Internet, a corresponding service must also be enabled in the FRITZ!Box. Continue with the section Access
the FRITZ!Box from the Internet from page 40 for instruc-
tions.
FRITZ!Box 5490 38
Page 39
Creating FRITZ!Box Users
6. In the “Rights” area, specify which contents each
7. Save your entries by clicking “OK”.
8. Switch to the “Login to the Home Network” tab. Select
9. Select your user name and enter your password.
Do not create any user accounts for temporary users (like
weekend guests, for example) whom you would like to grant
Internet access over your FRITZ!Box temporarily. Use the
guest access of the FRITZ!Box over wireless LAN instead; see
page 145.
FRITZ!Box user is allowed to use.
The first user you create must have at least the
“FRITZ!Box settings” right.
The FRITZ!Box user account has been configured.
Repeat steps 3 to 7 to set up any other additional
FRITZ!Box users.
If you would like to use user accounts to log into the
FRITZ!Box from the home network as well, also perform
the following two steps:
the option “Login with FRITZ!Box user name and password” and click “Apply”.
You will be directed to the welcome screen of your
FRITZ!Box.
Preconfigured FRITZ!Box User: ftpuser
The first time you open the overview of user accounts under
“System / FRITZ!Box Users / Users”, the user “ftpuser” is already listed.
This is because the FRITZ!NAS service, in which the storage
media connected with the FRITZ!Box are summarized, can also be accessed over the protocols SAMBA and FTP. If you access FRITZ!NAS via Windows file sharing or an FTP client, your
users must be authenticated by entering “ftpuser”.
The preconfigured user account ensures smooth access to
FRITZ!NAS over SAMBA and FTP. Therefore it is important not
to delete or rename this user.
FRITZ!Box 5490 39
Page 40
Creating FRITZ!Box Users
If you use only the login method with FRITZ!Box user name
and password to access your FRITZ!Box, you can also set up a
user account with NAS access rights.
You can delete the preconfigured “ftpuser” account only if
you always use your FRITZ!Box user account to access the
FRITZ!Box, be it from home or via the Internet. In every other
case deleting this user account will make it impossible to use
the NAS services of the FRITZ!Box, or allow only restricted
use.
Access the FRITZ!Box from the Internet
To be able to access your FRITZ!Box from the Internet, the following conditions must be fulfilled:
• You have set up an account with the MyFRITZ! service;
• The “Access from the Internet allowed” option is en-
• The option “Internet access to the FRITZ!Box via HTTPS
see page 149. Your FRITZ!Box is registered with this MyFRITZ! account.
abled in your FRITZ!Box user account.
enabled” is checked in the “Internet / MyFRITZ! Access”
menu or in the “Internet / Permit Access / FRITZ!Box Services” menu.
When the MyFRITZ! service is enabled this check mark is
set automatically.
A FRITZ!Box user who has been granted Internet access can
use the MyFRITZ! service (myfritz.net
sponding FRITZ!Box from any location. From the Internet this
user can reach only those FRITZ!Box functions fo which she or
he is authorized.
Check in regular intervals whether a FRITZ!Box user still requires access to the FRITZ!Box from the Internet, and if not,
disable this feature in the properties of the user. For reasons
of security we recommend disabling Internet access to the
FRITZ!Box via HTTPS whenever no more FRITZ!Box users require access to the user interface of your FRITZ!Box from the
Internet.
FRITZ!Box 5490 40
) to access the corre-
Page 41
Creating FRITZ!Box Users
For more information about MyFRITZ!, see the chapter
MyFRITZ!: Accessing the FRITZ!Box from Anywhere from
page 148.
For more information about HTTPS, see the chapter Access
from the Internet via HTTPS, FTP and FTPS from page 65.
Here Is How to Use Access from the Internet
• As a FRITZ!Box user with the “FRITZ!Box settings” you
• With the “VPN” right you can establish a VPN connection
• If you set up a FRITZ!Box user account for every member
can view and edit the settings of your FRITZ!Box from
anywhere.
between your iOS or Android device and your FRITZ!Box
over the Internet. this way you can integrate your smartphone or tablet in the home network and communicate
with other devices in the network or use FRITZ!Box functions.
of the family, with at least the rights to access voice messages, faxes, FRITZ!App Fon and the call list, the entire
family can check the answering machine or view the call
list even when they’re away from home.
• With a FRITZ!Box user account that has only the right to
access a certain area of the NAS, you can grant your
friends Internet access to your latest vacation pictures,
for instance.
• As a FRITZ!Box user with the “Smart home” right, you
can switch your lamps or aquarium pumps on and off
from anywhere in the world. The prerequisite is that you
connect them to smart home devices from AVM (like
FRITZ!DECT 200, for instance) which are integrated in the
home network of your FRITZ!Box. You can remote control
up to 10 switchable outlets over your MyFRITZ! access.
FRITZ!Box 5490 41
Page 42
“No login” Mode
Disabling FRITZ!Box Users
You can disable a user account without deleting it. The owner
of a disabled account can no longer access the FRITZ!Box.
You can neither delete nor disable the user account with
which you are currently logged in to the user interface of your
FRITZ!Box.
1. In the user interface, open the “System / FRITZ!Box Us-
ers / Users” menu.
2. Click the “Edit” button for the user account to be dis-
abled.
3. Remove the checkmark in front of the “User account en-
abled” option.
4. Apply the change by clicking “OK”.
The user account has been disabled.
8.4 “No login” Mode
From within the home network you can operate the FRITZ!Box
user interface without enabling password protection. This
means that every user who accesses the interface of your
FRITZ!Box can view and change all information and settings.
In the “No login” mode, your private information is not sufficiently protected from malicious programs or unwelcome
activities. Therefore we urgently advise against using the
FRITZ!Box without password protection!
Protect your FRITZ!Box by defining a password for the
FRITZ!Box user interface. To do this, go to the “System /
FRITZ!Box Users / Login to the Home Network” menu and select one of the password protection methods.
For comprehensive information about logging in to the
FRITZ!Box with a password, see the sections Creating
FRITZ!Box Users from page 37 and Configuring a FRITZ!Box
Password from page 36.
FRITZ!Box 5490 42
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Configuring the Internet Connection for the Fiber Optic Connection
9 Configuring the Internet Connection for the
Fiber Optic Connection
Enter the Internet account information you received from your
fiber optic network operator/Internet service provider. These
data are required to configure the Internet connection.
Your Internet service provider also supplied information
about the configuration of your Internet connection. Always
perform the Internet connection setup as described by your
provider.
Configuring Your Internet Connection Automatically
If your Internet service provider arranges for automatic configuration of the Internet connection, proceed as follows:
1. Open the FRITZ!Box user interface.
2. Select the “Internet / Account Information” menu.
3. Select the connection type in the “Internet Connection
via” area.
– Select “Fiber optic”, if you connected the
FRITZ!Box 5490 directly to the fiber optic socket.
– Select “LAN 1” if the FRITZ!Box 5490 is connected to
a fiber optic modem or a media converter.
4. If your received a VLAN ID from your Internet service pro-
vider, then click “Change Connection Settings” and proceed as follows:
– Under “VLAN Settings”, check the “Use VLAN for
Internet access” checkbox.
– Enter the VLAN ID and the PBit value in the corre-
sponding fields.
5. Click “Apply”.
Configuration of the Internet connection is now complete.
FRITZ!Box 5490 43
Page 44
Configuring the Internet Connection for the Fiber Optic Connection
Configuring the Internet Connection (Not Automatically)
1. Open the FRITZ!Box user interface.
2. Select the connection type in the “Internet Connection
via” area.
– Select “Fiber (fiber optic)”, if you connected the
FRITZ!Box 5490 directly to the fiber optic socket.
– Select “LAN 1” if the FRITZ!Box 5490 is connected to
a fiber optic modem or a media converter.
3. Select the “Internet / Account Information” menu.
4. If you received account information from your Internet
service provider, under “Account Information” select
“Yes” and enter the account information.
5. If your received a VLAN ID from your Internet service pro-
vider, then click “Change Connection Settings” and proceed as follows:
– Under “VLAN Settings”, check the “Use VLAN for
Internet access” checkbox.
– Enter the VLAN ID and the PBit value in the corre-
sponding fields.
6. Click “Apply”.
In the Help of the FRITZ!Box user interface you can find detailed instructions.
FRITZ!Box 5490 44
Page 45
Connecting Telephones and Other Terminal Devices
FON
1
FON
2
er
0
2
3
4
10 Connecting Telephones and Other Terminal
Devices
This chapter describes how to connect telephones, fax
machines, answering machines and telephone systems
(PBXs) to the FRITZ!Box.
10.1 Connecting Analog Telephones and Terminal Devices
You can connect two analog terminal devices.
Two Sockets Have to Stay Free (Not Allocated)
The FRITZ!Box has different sockets for analog terminal devices:
• on the back, “FON 1” and “FON 2” for terminal devices
with RJ11 plug
• on one side, “FON 1” and “FON 2” for terminal devices
with TAE plug
You can connect a total of two analog terminal devices to
these sockets. One “FON 1” socket and one “FON 2” socket
have to stay free (not allocated).
Connecting a Telephone
1. Connect the telephone to a “FON 1” or “FON 2” socket.
Keep in mind that one “FON 1” socket and one “FON 2”
socket have to stay free (not allocated).
Pow
er
Fib
e
r
WLAN
Fon
Inf
o
FON 2
FON 1
FON 2
FON 1
Fiber
2. Configure the telephone in the FRITZ!Box; see page 52.
FRITZ!Box 5490 45
DEC
T
WPS
W
LAN
Power
LAN 4
LAN 3
LAN 2
LAN 1
0
FON S
Page 46
Connecting ISDN Telephones and ISDN Terminal Devices
FON
1
FON 1
FON
2
FON 2
b
r
Fiber
FON 1
FON 2
0
FON S
0
LAN 1
2
LAN 2
3
LAN 3
4
LAN 4
Power
Info
Fon
WLAN
Fiber
Power
W
LAN
WP
S
DECT
10.2 Connecting ISDN Telephones and ISDN Terminal Devices
Requirements
• ISDN terminal devices must support operation on an
ISDN point-to-multipoint line.
Connecting an ISDN Telephone
1. Connect the ISDN telephone to the “FON S0” port.
2. Configure the ISDN telephone in the FRITZ!Box; see
page 52.
Connecting Multiple ISDN Telephones
With S0 bus cabling you can connect up to eight ISDN telephones to the FRITZ!Box. Please note for configuration:
• Since the FRITZ!Box has terminators installed, the
FRITZ!Box must be positioned on one end of the S
cabling.
bus
0
• The FRITZ!Box can supply one ISDN telephone with elec-
trical power. All other ISDN telephones will need their
own power supply.
FRITZ!Box 5490 46
Page 47
Registering FRITZ!Fon and Other Cordless (DECT) Telephones
Power
Fiber
WLAN
Fon
Info
DECT
WLAN
WPS
10 seconds
10.3 Registering FRITZ!Fon and Other Cordless (DECT) Telephones
Up to six cordless DECT telephones can be registered with the
FRITZ!Box.
1. Start the registration of your cordless telephone with a
base station.
2. Press and hold down the “DECT” button on the FRITZ!Box
until the “Info” LED on the FRITZ!Box flashes.
3. If you are asked on your cordless telephone for the PIN of
the base station, enter the PIN of the FRITZ!Box.
The preset value is 0000. The PIN is listed in the
FRITZ!Box user interface under “DECT / Base Station”.
The cordless telephone is registered with the FRITZ!Box.
4. Configure the cordless telephone in the FRITZ!Box; see
page 52.
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Registering an iPhone or Android Smartphone
10.4 Registering an iPhone or Android Smartphone
With FRITZ!App Fon you can used your Android smartphone or
iPhone as a cordless telephone registered with the FRITZ!Box.
Requirements
• iPhone iOS 4 or later, or Android smartphone with
Google Android 2.1 or later
How FRITZ!App Fon Works
Once it has been set up on your smartphone, FRITZ!App Fon
remains active in the background. Whenever the smartphone
is connected with the FRITZ!Box over wireless LAN, the following applies:
• Outgoing calls are dialed using your landline at home
rather than the mobile network.
• You can accept calls to your Internet telephone numbers
on your smartphone.
• The smartphone can still be reached at the mobile tele-
phone number.
Registering a Smartphone with FRITZ!Box
1. Establish a wireless LAN connection to the FRITZ!Box on
your smartphone; see page 27.
2. Install FRITZ!App Fon on your smartphone.
FRITZ!App Fon is available at the Google Play Store
in the Apple App Store
3. Start the FRITZ!App Fon.
FRITZ!Box 5490 48
and
.
Page 49
Connecting an IP Telephone
The Icon in the FRITZ!App Fon Title Bar
The icon in the title bar of FRITZ!App Fon indicates whether
you are making calls with the smartphone via FRITZ!Box:
Symbol Meaning
Assigning Telephone Numbers
Assign telephone numbers to the smartphone for calls over
the FRITZ!Box:
1. In the FRITZ!App Fon select “More / FRITZ!Box”.
The “Telephony device” display shows the name used to
register the smartphone with the FRITZ!Box.
Active wireless LAN connection between smartphone and FRITZ!Box.
You are making calls with the smartphone via the
FRITZ!Box.
2. Configure the smartphone in the FRITZ!Box; see page 52.
10.5 Connecting an IP Telephone
An IP telephone is a telephone with which you can make telephone calls over the Internet.
You can also connect an IP telephone directly to the Internet
connection without a telephone system (FRITZ!Box). This is
not possible with other telephones.
Connecting via LAN or Wireless LAN
1. Connect the IP telephone to the FRITZ!Box using a net-
work cable or wireless LAN.
The preconfigured wireless network key of the FRITZ!Box
is printed on the underside of the FRITZ!Box.
2. Configure the IP telephone in the FRITZ!Box; see
page 52.
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Connecting a Door Intercom System
10.6 Connecting a Door Intercom System
Door intercom systems with an a/b interface can be connected to the FRITZ!Box.
Read more in the FRITZ!Box Help:
1. Open the FRITZ!Box user interface.
2. Click the Help button .
3. Enter “door intercom system” in the search field.
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Configuring the FRITZ!Box for Telephone Calls
11 Configuring the FRITZ!Box for Telephone Calls
This chapter describes how to configure your FRITZ!Box for
making telephone calls.
11.1 Configuring Your Telephone Numbers
Configure your Internet telephone numbers in the FRITZ!Box.
Automatic Configuration
Some telephony providers configure the Internet telephone
numbers in the FRITZ!Box automatically. This procedure is also known as “remote configuration”.
Remote configuration starts right after the FRITZ!Box is connected to the Internet or right after the FRITZ!Box user interface is opened.
The configured Internet telephone numbers are located in the
user interface under “Telephony / Telephone Numbers”.
Configuring Telephone Numbers with the Wizard
1. Open the FRITZ!Box user interface.
2. Select “Wizards / Manage Telephone Numbers”.
3. Click “Add Telephone Number” and follow the Wizard’s
instructions.
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Configuring Telephones and Other Terminal Devices in the FRITZ!Box
11.2 Configuring Telephones and Other Terminal Devices in the FRITZ!Box
Configure your telephones and other terminal devices in the
FRITZ!Box. To do this, for each terminal device define:
• the internal name to be displayed in the call list of the
FRITZ!Box.
• the telephone number the terminal device uses for out-
going calls to the public telephone network
• Numbers for incoming calls:
Should the terminal device ring for every call (telephone)
or pick up (fax machine, answering machine)? Or only for
calls to previously defined telephone numbers?
Configuring Terminal Devices
1. Open the FRITZ!Box user interface.
2. Select “Telephony / Telephony Devices”.
3. Click “Configure New Device”.
To change the settings of a device that has already been
configured, click the button.
FRITZ!Box 5490 52
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FRITZ!Box as an Internet Router
12 FRITZ!Box as an Internet Router
The FRITZ!Box connects computers in your home network with
the Internet. This chapter explains the possibilities presented
by using the FRITZ!Box as an Internet router and how to take
advantage of them.
12.1 Parental Controls: Access Profiles for Internet Use
Using access profiles you can control the use of the Internet
by devices in your network.
Access Profiles
Settings for Internet Use
The following settings for Internet use are defined in an access profile:
Setting Description
Online time The online time specifies when and for
how long Internet access is permitted.
Permitted websites Using filter lists you can specify which
websites may be accessed.
Internet access through network applications
You can specify which network applications are allowed to communicate
over the Internet.
Preconfigured and Own Access Profiles
• In the FRITZ!Box there are four preconfigured access pro-
files.
• You can create and configure many access profiles of
your own.
No Network Device without Access Profile
• Network devices that log in to the home network for the
first time are automatically assigned the preconfigured
“Standard” access profile. As soon as a network device
is registered in the home network you can assign a different access profile.
FRITZ!Box 5490 53
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Parental Controls: Access Profiles for Internet Use
• Network devices that log in to the FRITZ!Box guest net-
work are automatically assigned the “Guest” access profile. This is the only access profile possible in the guest
network.
Preconfigured Access Profiles
In the FRITZ!Box there are four preconfigured access profiles
available for use.
The “Standard” Access Profile
Property Description
Limitations In the factory settings the “Stan-
Changeable The “Standard” profile can be
Automatic assignment Network devices that register with
Default Unknown network devices can on-
No budget No shared budget can be config-
dard” profile is allowed to do everything. There are no restrictions
on time or activity.
changed.
the FRITZ!Box for the first time are
automatically assigned the “Standard” profile.
ly receive the “Standard” profile.
Unknown network devices are devices that have not registered with
the FRITZ!Box, but should already
have been configured in the
FRITZ!Box and have parental controls configured.
ured in the “Standard” profile.
FRITZ!Box 5490 54
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Parental Controls: Access Profiles for Internet Use
The “Guest” Access Profile
Property Description
Limitations The profile has the following set-
Changeable The “Guest” profile can be
Automatic assignment Network devices that are connect-
Single access profile This is the only access profile
No budget No shared budget can be config-
tings configured upon delivery:
• There are no time restrictions.
• HTTPS queries are permitted.
• The web pages indexed by the
German federal government
(BPjM) will be filtered. You can
use the BPjM module only if
you select “Germany” as your
country on the “System / Region and Language / Regional
Options” page.
• Surfing and mail are allowed.
Web access is blocked for all
other network applications.
changed.
ed with the FRITZ!Box via the guest
access receive the “Guest” profile.
available for the guest access.
ured in the “Standard” profile.
The “Unrestricted” Access Profile
Property Description
Limitations This profile allows unrestricted use
Changeable The “Unrestricted” profile cannot
FRITZ!Box 5490 55
of the Internet.
be changed.
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Parental Controls: Access Profiles for Internet Use
The “Blocked” Access Profile
Property Description
Limitations This profile blocks Internet use.
Changeable The “Blocked” profile cannot be
Online Time
The online time is defined as follows:
Setting Description
Period On a timetable you define when the Internet
connection may be used.
Online time For each day of the week you define how long
the Internet is allowed to be used.
Shared budget You decide and define whether all network
devices that use the same access profile
must share this online time limit. For the preconfigured “Standard” and “Guest” access
profiles, no budget sharing is permitted.
Example:
changed.
For a child you can configure an access profile to be assigned
to all of the child’s network devices. The online time in the access profile could look something like this example:
Monday and
Wednesday
Tuesday, Thursday
and Friday
Saturday and Sunday
Shared budget yes
FRITZ!Box 5490 56
from 2 pm to 9 pm; no more than 3 hours
each day
from 6 pm to 9 pm; no more than 3 hours
each day
from 10 am to noon; and from 4 pm to
10 pm; no more than 5 hours each day
all devices (computer, game console, smartphone, etc.) share the online time
Page 57
Parental Controls: Access Profiles for Internet Use
Permitted Websites
Access to websites with inappropriate content can be blocked
using filters. The following filtering options are available:
• Prevent HTTP queries: You can prevent HTTPS queries.
HTTPS is used, for instance, to open Facebook, Gmail
and online banking.
• Permit websites with a whitelist:
– The whitelist is a filter list that should be used when
access should be limited to just a few websites.
– Access to web pages entered in the whitelist is per-
mitted.
– When a whitelist is used, only those websites includ-
ed in the list can be opened, and no others.
• Block websites with a blacklist:
– The blacklist is a filter list that should be used when
access to most websites is to be permitted, and the
number of blocked websites is relatively small.
– Access to web pages entered in the blacklist is
blocked.
– BPjM module: The blacklist can integrate the BPjM
list of websites with adult content issued by the German federal government. You can use the BPjM module only if you select “Germany” as your country on
the “System / Region and Language / Regional Options” page in your FRITZ!Box.
– If the blacklist is used, no website can be opened by
entering its IP address. This is also true for websites
that are not included in the blacklist.
– For applications that address websites only directly
via the IP address, for instance virus scanner update
software, the relevant IP addresses can be released
for access by entering them in the exception list of
“Permitted IP addresses”.
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Parental Controls: Access Profiles for Internet Use
Internet Access by Network Applications
You can list network applications for which you would like to
block communication with the Internet. For instance, you can
prohibit file sharing programs or online games from communicating over the Internet.
Configuring Parental Controls
Preparations
• Configure the access profiles required for the members
of the home network; see Configuring an Access Profile
on page 58.
• Prepare the filter lists if you would like to use filter lists;
see Editing Filter Lists from page 59.
• If desired, add the list of network applications; see
Adding Network Applications from page 59.
Configuring Parental Controls for Network Devices
1. Open the FRITZ!Box user interface.
2. Select the “Internet / Filters” menu.
3. Select a network device on the “Parental Controls” tab.
4. Click the button.
5. Select the access profile to be applied to the network de-
vice and then click “OK”.
Configuring an Access Profile
Requirements
The “Internet / Filters” menu is available only if you have configured the Internet connection in the FRITZ!Box and already
established an Internet connection.
Configuring an Access Profile
1. Open the FRITZ!Box user interface.
2. Select the “Internet / Filters” menu.
FRITZ!Box 5490 58
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Parental Controls: Access Profiles for Internet Use
3. Select the “Access Profiles” tab.
4. Click .
5. Configure the settings for the access profile in the “New
Access Profile” window. Use the FRITZ!Box Help.
Editing Filter Lists
Requirements
The “Internet / Filters” menu is available only if you have configured the Internet connection in the FRITZ!Box and already
established an Internet connection.
Editing a Filter List
1. Open the FRITZ!Box user interface.
2. Select the “Internet / Filters” menu.
3. Select the “Lists” tab.
4. Select the list you would like to edit and then click
“Edit”.
5. Edit the list in the window that opens.
Adding Network Applications
Requirements
The “Internet / Filters” menu is available only if you have configured the Internet connection in the FRITZ!Box and already
established an Internet connection.
Adding a Network Application
1. Open the FRITZ!Box user interface.
2. Select the “Internet / Filters” menu.
3. Select the “Lists” tab.
4. Click .
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Parental Controls: Access Profiles for Internet Use
5. In the “Network Application for Prioritizations Rules”
window, enter the network application you would like to
add to the list.
AVM FRITZ!Box Parental Controls for Windows Users
In the Windows operating systems (Windows 10, Windows 8
and Windows 7), parental controls can be also configured for
each individual Windows user.
You will need the “AVM FRITZ!Box Parental Controls” software
if multiple Windows users with different rights in the Internet
are sharing a single computer. The “AVM FRITZ!Box Parental
Controls” software detects the various Windows users.
AVM FRITZ!Box Parental Controls
• The AVM FRITZ!Box software can be downloaded free of
charge from the AVM website.
• The AVM FRITZ!Box parental control software must be in-
stalled on every Windows computer on which users are
configured who are to be protected by parental controls.
• AVM FRITZ!Box parental controls are installed on the
computer as a service. The service must be enabled at
all times. If it is not enabled, the FRITZ!Box will not detect the user accounts. Windows users that are not detected are treated like user accounts without any parental controls.
Downloading AVM FRITZ!Box Parental Controls from the
AVM Website
1. Open the AVM website: en.avm.de.
2. Select “Service”.
3. Scroll to the area “Further service information”.
4. Click “FTP Server”.
This will take you to AVM’s FTP server.
5. Select “fritz.box”.
6. Select “tools”.
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Sharing: Making Computers Accessible from the Internet
7. Select “kindersicherung”.
8. Select “english”.
9. Click the exe file and save the program on your comput-
er.
Configuring Parental Controls for Windows Users
1. Open the FRITZ!Box user interface.
2. Select the “Internet / Filters” menu.
3. Select a Windows user on the “Parental Controls” tab.
4. Click the button.
5. Select the access profile to be applied to the Windows
user and then click “OK”.
12.2 Sharing: Making Computers Accessible from the Internet
With default settings in the FRITZ!Box, programs on your computer and LAN cannot be accessed from the Internet.
For applications like online games and file sharing software
or server services like HTTP, FTP, VPN, terminal and remote access servers, you have to make your computer accessible for
other Internet users.
Port Forwarding
Using port sharing you allow incoming connections from the
Internet. By releasing certain ports for incoming connections,
you grant controlled access to the computers in your network
to other Internet users.
The following port forwarding methods are possible in the
FRITZ!Box:
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Sharing: Making Computers Accessible from the Internet
PING IPv4:
The FRITZ!Box responds to ping inquiries from
the Internet addressed to the IPv4 address of the
FRITZ!Box.
IPv6:
The FRITZ!Box responds to ping inquiries from
the Internet addressed to the IPv6 address of the
FRITZ!Box. Additionally, you can set up PING6
port forwarding rules for each computer in the
home network since each computer has its own
globally valid IPv6 address.
TCP
UDP
ESP
GRE
Exposed host
(Open firewall
completely)
IPv4:
Within IPv4 networks you can open the FRITZ!Box
firewall for the protocols TCP and UDP when entering the port range. One port can be opened for
exactly one computer.
IPv6:
Within IPv6 networks you can open the FRITZ!Box
firewall for the protocols TCP and UDP when entering the port range. One port can be opened for
each computer in the network.
IPv4:
Within IPv4 networks you can open the firewall
for the two protocols ESP and GRE, which do not
use ports.
IPv4:
Within IPv4 networks you can open the firewall
completely for one computer. This computer is
then no longer protected by the FRITZ!Box firewall. If individual ports are already open for other
computers, then data packets for these ports are
not forwarded to the exposed host, but to the
other computer instead.
IPv6:
Within IPv6 networks you can open the firewall
completely for each computer. These computers
are then no longer protected by the FRITZ!Box
firewall.
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Sharing: Making Computers Accessible from the Internet
Configuring Port Forwarding in the FRITZ!Box
• IPv4:
– Port sharing is configured in the “Internet / Permit
Access” menu, on the “Port Forwarding” page.
• IPv6:
– Enable the advanced view.
– Port sharing is set up in the “Internet / Permit Ac-
cess” menu, on the “IPv6” page.
Determining the IPv4 Address for Accessing the
FRITZ!Box
If you have enabled ports for forwarding in the FRITZ!Box, other Internet users can access your computers at the IP address
assigned to your FRITZ!Box by the Internet service provider.
This is a public IPv4 address.
Here is how to determine the public IPv4 address of the
FRITZ!Box:
1. Open any Internet page in order to establish an Internet
connection.
2. Open the FRITZ!Box user interface.
3. Enable the advanced view.
4. The FRITZ!Box’s public IPv4 address is displayed on the
“Overview” page in the “Connections” area.
Can Always Be Reached, Even When the IP Address
Changes
Every time the Internet connection is interrupted, the Internet
service provider re-assigns the IP address. The IP address
may change in the process. Therefore it is a good idea to use
MyFRITZ! or dynamic DNS so that the IP address can always
be reached under the same name. For more information
about MyFRITZ!, see the chapter MyFRITZ!: Accessing the
FRITZ!Box from Anywhere on page 148. For more information
about dynamic DNS, see the section Dynamic DNS: Name Ins-
tead of IP Address on page 64.
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Dynamic DNS: Name Instead of IP Address
12.3 Dynamic DNS: Name Instead of IP Address
Dynamic DNS is an Internet service that makes it possible for
the FRITZ!Box to remain accessible from the Internet at all
times under a fixed name, even though the public IP address
changes.
Dynamic DNS can be used as an alternative to MyFRITZ!. Both
services can be used in parallel.
You must register with a dynamic DNS provider to use this
service. When you register, you agree on the fixed name (domain name) at which your FRITZ!Box should be accessible
from the Internet. You also define a user name and password.
Every time the IP address changes, the FRITZ!Box transmits
the new IP address to the dynamic DNS provider in the form of
an update request. Then the domain name is assigned to the
current IP address by the dynamic DNS provider.
Configuring Dynamic DNS in the FRITZ!Box
1. Open the FRITZ!Box user interface.
2. Enable the advanced view.
3. Select the “Internet / Permit Access” menu.
4. Select the “Dynamic DNS” page and set up dynamic
DNS. See the Help available in the FRITZ!Box user interface for more information.
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Access from the Internet via HTTPS, FTP and FTPS
12.4 Access from the Internet via HTTPS, FTP and FTPS
Over the Internet it is possible to access the user interface of
the FRITZ!Box. With a laptop, smartphone or tablet PC you can
configure settings in the FRITZ!Box user interface.
Requirements for Access over the Internet
• Access to the user interface: Every user who would like
to access the FRITZ!Box externally from the Internet requires a FRITZ!Box user account which is authorized for
access from the Internet.
• Access to storage: Every user who would like to access
the storage of the FRITZ!Box externally from the Internet
requires a FRITZ!Box user account with the rights to access from the Internet and to access the contents on the
storage media.
• The protocols for the desired access must be enabled in
the FRITZ!Box.
HTTPS, FTP and FTPS
The protocols HTTPS, FTP and FTPS are used for access over
the Internet.
• HTTPS (Hypertext Transfer Protocol Secure)
HTTPS is an Internet protocol for bug-proof communication between the web server and the browser in the
World Wide Web.
Enable this protocol to allow access to the FRITZ!Box
from the Internet.
• FTP (File Transfer Protocol)
FTP is a network protocol for transmitting files in IP networks.
Enable this protocol to allow access by FTP to the
FRITZ!Box storage media from the Internet.
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Prioritization: Right of Way for Internet Access
• FTPS (FTP over SSL)
FTPS is a method for encrypting the FTP protocol.
Enable this protocol to secure transmission over FTP.
Enabling HTTPS, FTP and FTPS in the FRITZ!Box
1. Open the FRITZ!Box user interface.
2. Enable the advanced view.
3. Select the “Internet / Permit Access” menu.
4. Select the “FRITZ!Box Services” page and enable the
protocols you need. See also the Help on the user interface.
12.5 Prioritization: Right of Way for Internet Access
Prioritization is a function you can use to specify that network
applications and network devices be treated with higher or
lower priority when they access the Internet connection. For
example, you may wish to ensure that applications like Internet telephony, IPTV and video on demand are always treated
with higher priority than other applications. You can also
specify that file-sharing applications like eMule and
BitTorrent always have to wait behind online games.
Categories for Prioritization
There are three categories for prioritization: “Real-time applications”, “Prioritized applications” and “Background applications”.
Network applications and network devices are assigned to
the categories using rules.
Real-time Applications
This category is suitable for applications with high demands
on transmission rates and reaction times (for example, Internet telephony, IPTV, video on demand).
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Prioritization: Right of Way for Internet Access
• Network applications of this category always have priori-
ty over other applications accessing the Internet at the
same time.
• When the Internet connection is working at full capacity,
the network packets of the applications of this category
will always be sent first. In this case data from network
applications assigned to other categories will be transmitted later.
• If multiple network applications are assigned to this cat-
egory, then they must share the available capacity.
• Whenever Internet telephony is included in this catego-
ry, this application always has the highest priority, even
over other real-time applications.
Prioritized Applications
This category is suitable for applications that require a fast reaction time (for example, company access, terminal applications, games).
• For network applications prioritized in this category,
90% of the FRITZ!Box’s upload bandwidth is available,
as long as no application from the “Real-time applications” category requires bandwidth. The remaining 10%
of the upload bandwidth is available for applications
that are prioritized in lower categories or not prioritized
at all.
• If multiple network applications are assigned to the “Pri-
oritized applications” category, then they must share
the available capacity.
Background Applications
This category is suitable for applications that do not require
any high transmission rates and which are not time-critical
(for example, peer-to-peer services or automatic updates).
• Network applications assigned to this category are al-
ways treated with the lowest priority when the Internet
connection is working at full capacity. So whenever an
application from a different category or a non-prioritized
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Prioritization: Right of Way for Internet Access
application requires the entire bandwidth, all background applications must wait until bandwidth capacity
becomes available again.
• If no other network applications are active, then the
background applications receive the entire bandwidth.
Prioritization Method in the FRITZ!Box
The following techniques are used in the FRITZ!Box to send
data packets according to their prioritization:
• Change in the order in which packets are sent to the
Internet (upstream direction)
The order of the packets the FRITZ!Box receives from the
Internet (downstream direction) cannot be changed.
• Discard low-priority packets in order to ensure the trans-
mission of higher-priority packets. This technique is
used whenever more packets are supposed to be sent to
the Internet than the upstream transmission rate of the
Internet connection allows.
• As long as no packets are being sent from higher-priority
applications, the full transmission rate of the Internet
connection is available for low-priority packets.
Configuring Prioritization in the FRITZ!Box
1. Open the FRITZ!Box user interface.
2. Enable the advanced view.
3. Configure prioritization in the “Internet / Filters / Prioriti-
zation” menu.
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VPN: Remote Access to the Home Network
12.6 VPN: Remote Access to the Home Network
Via a VPN (Virtual Private Network) a secure remote access to
the network of the FRITZ!Box can be established.
VPN in the FRITZ!Box
IPSec VPN in the FRITZ!Box is based on the IPSec
standard.
Computer—LAN Computer-LAN linkup: VPN connections can
be configured for individual remote computers.
LAN—LAN LAN-LAN linkup: VPN connections can be
configured for remote networks.
Eight simultaneous
connections
Configuration software The configuration files for the VPN connec-
FRITZ!Box user For FRITZ!Box users who have the right to
VPN client A free VPN client for individual computers
FRITZ!Box supports a maximum of eight simultaneous VPN connections.
tions are created using a separate program.
The program is provided free of charge and
can be downloaded from the AVM website.
access the FRITZ!Box via VPN, no further
settings must be configured. All required
VPN settings are included in the user account.
can also be downloaded from the AVM website.
The AVM website offers a service page which presents comprehensive information on VPN in general and in connection
with the FRITZ!Box. Visit this page to obtain more detailed information.
en.avm.de/service/vpn
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VPN: Remote Access to the Home Network
Configuring VPN in the FRITZ!Box
1. Open the FRITZ!Box user interface.
2. Enable the advanced view.
3. Select the “Internet / Permit Access” menu.
4. Select the “VPN” page.
See also the Help available in the FRITZ!Box user interface for
assistance with configuring VPN.
Supplementary Software for VPN
All of the information required for a VPN is saved in a configuration file. The terminals involved in any VPN must receive
this file.
Individual computers that are networked over a VPN require a
VPN client.
• The “Configure FRITZ!Box VPN Connection” Wizard
AVM provides the “Configure FRITZ!Box VPN Connection”
software for creating configuration files. This program is
a Wizard that takes you step by step through the VPN
configuration. All of the necessary VPN settings, like the
encryption method and access rules, are set automatically. The resulting configuration files must be imported
to the terminals of the VPN tunnel. At the terminal with
the FRITZ!Box the configuration file is then imported to
the FRITZ!Box. The VPN parameters in these files can be
adjusted manually to connect to products by other manufacturers.
• The “FRITZ!VPN” VPN client
AVM offers the “FRITZ!VPN” software as a VPN client.
Both the Wizard and the client can be downloaded free of
charge from the VPN Service page on the AVM website:
en.avm.de/service/vpn
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Freely Selectable DNS Servers
12.7 Freely Selectable DNS Servers
DNS servers are preset in the FRITZ!Box for IPv4 and IPv6.
These are the DNS servers assigned by the Internet service
provider.
For both IPv4 and IPv6, the preset DNS server can be replaced
by a free DNS server. Free DNS servers include, for instance,
OpenDNS and Google DNS.
Here is how to change the DNS server entry:
The “DNSv6” page is displayed only if you enabled IPv6 support for the FRITZ!Box on the “IPv6” page.
1. Open the FRITZ!Box user interface.
2. Enable the advanced view.
3. In the “Internet / Account Information” menu, select the
“DNS Server” page.
4. Change the settings for the DNS servers.
12.8 DNSSEC: Security for DNS Queries
DNSSEC is short for Domain Name System Security Extensions. As the name says, this is an extension of DNS, the domain name system.
DNSSEC ensures that both the DNS server and the information returned by the DNS server are authentic, or genuine.
Security with DNSSEC
When a home user surfs the web, she or he sends queries to
the Internet by entering URLs in the address field of the
browser. A URL is the name of a website that is easy to remember, for instance en.avm.de
DNS server first. The DNS server resolves the URL into the corresponding IP address. There is one unique IP address for every URL.
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. Every query is sent to the
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IPv6: The New Internet Protocol
The home user relies on the authenticity of the IP address returned by the DNS server. Authentic means that the response
is the IP address of the desired website, and not a faked IP
address that leads to a fake website. DNSSEC can ensure that
the returned addresses are authentic.
Support with the FRITZ!Box
The FRITZ!Box supports DNSSEC queries over UDP.
The FRITZ!Box has a DNS proxy. The computers in the home
network use the FRITZ!Box as a DNS server. The FRITZ!Box forwards DNSSEC queries from the home network to the Internet. The FRITZ!Box forwards DNSSEC responses from the
Internet to the home network. The DNSSEC information must
be validated on the computer in the home network. For this
DNSSEC must be supported in the operating system.
12.9 IPv6: The New Internet Protocol
IPv6 stands for Internet protocol version 6 and is the successor to IPv4.
• IPv6 support can be switched on in the FRITZ!Box user
interface.
• For simultaneous use of IPv6 and IPv4, the FRITZ!Box
supports Dual Stack and Dual-Stack Lite. This means
that the FRITZ!Box can communicate with both IPv4 and
IPv6 domains in the Internet.
• The FRITZ!Box supports native IPv6 and IPv6 with a tun-
nel protocol. Native IPv6 means that your Internet service provider supports IPv6 directly on your line.
IPv6-Capable Services in the Home Network
• FRITZ!NAS access via SMB or FTP/FTPS
• Access to the user interface with http or https over IPv6
• The DNS resolver of the FRITZ!Box supports queries for
IPv6 addresses (AAAA records) and can query the upstream DNS resolver of the Internet service provider over
IPv6.
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IPv6: The New Internet Protocol
• The globally valid prefix is distributed via router adver-
tisement.
• For guest access to the wireless LAN, the home network
and wireless guests are separated by IPv6 subnetworks.
• UPnP, UPnP AV media server
• Automatic provisioning (TR-064)
IPv6-Capable Services in the Internet
• FRITZ!NAS access via FTPS
• Completely closed firewall to protect against unwanted
data from the Internet (Stateful Inspection Firewall)
• Voice over IPv6
• Automatic provisioning (TR-069)
• Time synchronization over NTP (Network Time Protocol)
• Remote access via HTTPS
• Dynamic DNS via dyndns.org and namemaster.de
Configuring IPv6 in the FRITZ!Box
1. Open the FRITZ!Box user interface.
2. Enable the advanced view.
3. Select the “IPv6” page and configure IPv6 in the
FRITZ!Box. See the Help available in the FRITZ!Box user
interface for more information.
Configuring IPv6 on the Computer
You can establish connections in the IPv6 range of the Internet only if IPv6 is installed and enabled on the computers in
your home network.
• IPv6 is already installed and enabled in the Windows 10,
Windows 8 and Windows 7 operating systems.
• IPv6 has been available in the Mac OS X operating sys-
tems since Mac OS 10.
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LISP: FRITZ!Box as a LISP Router
12.10 LISP: FRITZ!Box as a LISP Router
LISP is a routing architecture which separates information
about location and identity. There are two IP addresses: one
for the location and one for the identity.
The FRITZ!Box can be configured as a LISP router.
• This chapter address system administrators.
• It presents a short introduction to LISP.
• You receive an overview about the possibilities for using
LISP.
• This section includes instructions on how to configure
the FRITZ!Box as a LISP router.
Definition and Components
LISP: Definition
LISP: Locator/Identifier Separation Protocol
IP protocol LISP is a protocol for the transmission of IP
packets.
IP address pairs LISP uses IP address pairs:
• One IP address for identification, which is
called the EID (Endpoint Identifier). The
EID can be the IP address of a host or an
entire IP subnet.
• One IP address for the location, known as
the RLOC (Routing Locator). The RLOC is
the IP address of the LISP router.
Tunnel protocol LISP is a tunnel protocol.
A LISP packet consists of an internal IP packet
and an additional external header. The header
of the internal packet contains the EID; the external header contains the RLOC.
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LISP: FRITZ!Box as a LISP Router
Properties of RLOC and EID
RLOC • specifies the location where the addressed network
• is assigned by the Internet service provider
• is a public IP address
• is contained in the external header of the LISP packet
• can be an IPv4 address
• can be an IPv6 address
EID
• identifies a network (network segment or network de-
• is assigned by the LISP provider
• is contained in the internal header of the LISP packet
• can be an IPv4 address
• can be an IPv6 address
• can be a public IP address
• can be a private, non-public IP address
(network segment or network device) is located
vice)
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LISP: FRITZ!Box as a LISP Router
Components of a LISP System
Mapping system The mapping system is responsible for allo-
ETR (Egress Tunnel
Router)
ITR (Ingress Tunnel
Router)
PETR (Proxy ETR) A PETR (Proxy ETR) is required for communica-
PITR (PROXY ITR) A PITR (Proxy ITR) is required for communica-
xTR xTR is what we call a component that is both
cating the EIDs to the RLOCs.
The ETR accepts IP packets whose destination
IP address contained in the external header is
the ETR’s own RLOC. ETR unpacks the LISP
packets.
The ITR accepts IP packets from members of
the local IP network (EID network) and packs
them into LISP packets. The external header of
the LISP packet contains the RLOC of the destination network (remote EID network) as the
destination address.
tion between LISP sites and non-LISP sites. On
the LISP side it works like a LISP router; on the
non-LISP side it works like a native IP router.
tion between LISP sites and non-LISP sites. On
the LISP side it works like a LISP router; on the
non-LISP side it works like a native IP router.
ETR and ITR. xTR is also known as a tunnel
endpoint or encapsulation endpoint.
Possible Uses
• LISP is useful if technical or organization reasons make
it preferable to keep the same IP addresses, even when
you switch Internet service providers.
Mobility example: When you change locations, devices
do not lose their identity (host devices, virtual machines).
• LISP is suitable for communication between IPv4 and
IPv6 networks.
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LISP: FRITZ!Box as a LISP Router
• Transport of address families: IPv4 via IPv4, IPv4 via
IPv6, IPv6 via IPv6, IPv6 via IPv4
Example: The encapsulation of IPv6 packets in IPv4
headers allows IPv6 web sites to be connected over
IPv4.
Configuring FRITZ!Box as a LISP Router
FRITZ!Box as a LISP Router
• The FRITZ!Box can be configured as a LISP router.
• As a LISP router the FRITZ!Box is an xTR (ETR and ITR).
Preparations
You need a LISP provider.
Register with a LISP provider.
All of the information you need to configure the FRITZ!Box as a
LISP router is supplied by the LISP provider.
Configuring a LISP Router
1. Open the FRITZ!Box user interface.
2. Enable the advanced view.
3. Select the “Internet / Account Information” menu.
4. Select the “LISP” tab.
5. Enable the setting “LISP support enabled”.
6. Enter in the fields the information you received from the
LISP provider.
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FRITZ!Box as a Wireless Access Point
13 FRITZ!Box as a Wireless Access Point
The FRITZ!Box is a wireless access point for wireless devices
like notebooks, tablets or smartphones. The FRITZ!Box can
establish wireless LAN connections compliant with the fast
Wireless AC standard and the Wireless N standard in two frequency bands at the same time. The FRITZ!Box is preconfigured with encryption using today’s safest method WPA2. This
encryption method is supported by most of the latest wireless
devices. The FRITZ!Box supports wireless LAN convenience
functions like night service and WPS Quick Connection.
13.1 Switching the Wireless Radio Network On and Off by Schedule
You can configure a schedule for times at which the wireless
network of the FRITZ!Box is to be turned on and off automatically. This reduces the power consumption of the FRITZ!Box.
The FRITZ!Box schedule also affects any other AVM products
connected in the network, the FRITZ!WLAN Repeater, for instance: the radio network of these devices is also switched
on and off for the specified times.
1. Open the FRITZ!Box user interface.
2. Open the “Wireless / Schedule” menu.
3. Enable the schedule for the wireless radio network.
4. Configure the settings for the schedule:
– With the options “Switch off wireless LAN daily” and
“Switch off wireless LAN according to schedule” you
define the intervals for switching.
– You can also enable the option “The radio network
cannot be switched off until no more wireless LAN
devices are active”.
5. Click “Apply” to save your settings.
Now the schedule of the FRITZ!Box is enabled and configured.
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Extending a Wireless LAN Network
In the Help of the FRITZ!Box user interface you can find detailed instructions.
Switching Wireless LAN On and Off
You can switch the wireless radio network of the FRITZ!Box on
and off at any time, even when the device is hibernating.
Press the “WLAN” button on the FRITZ!Box briefly.
or
Switch on the wireless LAN radio network using a con-
nected telephone:
wireless LAN on r96s1s
wireless LAN off r96s0s
13.2 Extending a Wireless LAN Network
The range of a wireless radio network is not fixed. It depends
on
• the wireless devices you are using for your wireless LAN
connections
• interference in the vicinity of your wireless radio network
• the structural conditions where you operate the wireless
radio network
• the number of wireless devices in the vicinity of your
FRITZ!Box that work in the same frequency range
You can extend the range of your wireless radio network with
a wireless LAN repeater.
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Wireless LAN—Getting Technical
Extending a Wireless Radio Network with a Wireless LAN
Repeater
You can extend your wireless radio network with a wireless
LAN repeater. In combination with the FRITZ!Box the AVM
FRITZ!WLAN Repeater is especially suitable. All models of the
FRITZ!WLAN Repeater series can be integrated into your wireless radio network and your home network by WPS Quick Connection. Find out more in the Internet at:
en.avm.de/products/fritzwlan
13.3 Wireless LAN—Getting Technical
A wireless LAN is based on standards defined by the Institute
of Electrical and Electronic Engineers (IEEE). These standards
describe, for instance, the transmission rate, encryption
methods and frequencies used in a wireless network.
Throughput Rate
The FRITZ!Box supports your choice of the standards
IEEE 802.11a, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n and
IEEE 802.11ac. Wireless devices based on one or more of the
standards listed can be used for wireless LAN connections
with the FRITZ!Box.
Standard Frequency Band Transmission Rate (Gross)
up to
802.11b 2.4 GHz 11 Mbit/s 5 Mbit/s
802.11g 2.4 GHz 54 Mbit/s 25 Mbit/s
802.11a 5 GHz 54 Mbit/s 25 Mbit/s
802.11n 2.4 / 5 GHz 450 Mbit/s 200 Mbit/s
802.11ac 5 GHz 1300 Mbit/s 650 Mbit/s
Transmission Rate (Net)
up to
The standards are intended for different frequency bands.
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Wireless LAN—Getting Technical
IEEE 802.11a
Because this standard works exclusively in the seldom used
5-GHz range, it offers the opportunity to transmit data relatively free of interference from external influences. Wireless
devices that support 802.11a are much less common than
devices that work in accordance with the 802.11b/g standard.
IEEE 802.11b
With a maximum transmission rate of 11 Mbit/s, this is the
oldest wireless standard. Older wireless devices of the first
generation can communicate with the FRITZ!Box using
802.11b. However, if the wireless device supports newer
standards such as 802.11g, the latest standard should be
used.
IEEE 802.11g
In this wireless LAN standard data are transmitted in the 2.4GHz range at a maximum gross throughput of 54 Mbit/s. This
standard is compatible with a wide range of wireless devices.
However, due to heavy use of the 2.4-GHz range, interference
is more common than in the less-used 5-GHz range.
IEEE 802.11n
This standard provides for high transmission rates and ranges. The FRITZ!Box supports 802.11n in the 2.4-GHz frequency
band, and parallel in the 5-GHz frequency band. Modulation
processes and antenna techniques like MIMO (Multiple Input, Multiple Output) use whichever frequency band is available more effectively than the older standards.
The use of the 802.11n standard—and thus the availability
of higher throughput rates—is possible only if the wireless
LAN connection is secured using the WPA2 security mechanism (AES-CCMP).
Thanks to compatibility with the 802.11g standard, you can
also continue to use older wireless devices.
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Wireless LAN—Getting Technical
IEEE 802.11ac
This standard provides for transmission rates in the gigabit
range. The high throughput rates are achieved using wider
wireless LAN channels, deeper modulation and more MIMO
streams. Channels can be 20, 40, or 80 MHz wide. Modulations of up to 8 bit/256QAM are applied. The standard uses
only the 5-GHz range, which reduces interference with other
users.
This standard is compatible with the 802.11a and 802.11n
standards, which means it can be used with older wireless
devices.
The FRITZ!Box 5490 has a second wireless access point responsible for the 2.4-GHz range. This allows wireless devices
compatible with the 802.11b/g/n to be used as well.
The use of the 802.11ac standard—and thus the availability
of higher throughput rates—is possible only if the wireless
LAN connection is secured using the WPA2 security mechanism (AES-CCMP).
Setting the Right Standard in the FRITZ!Box
The throughput rate that can be achieved in your wireless radio network depends on the wireless standards used by the
integrated wireless devices. These wireless standards must
also be set in the FRITZ!Box. Proceed as follows to check
which wireless LAN standards are set and change them if
needed:
1. Open the FRITZ!Box user interface.
2. Enable the advanced view.
3. Open “WLAN / Radio Channel” and select which wireless
LAN standards should be used for both frequency
bands.
Note the following for the configuration of this setting:
• Your FRITZ!Box 5490 can make two wireless networks
available simultaneously for data transmission. One of
the wireless radio networks works in the 2.4-GHz frequency band, and the other in the 5-GHz frequency
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Wireless LAN—Getting Technical
band. This means the FRITZ!Box can be implemented as
an especially flexible wireless access point for the various wireless devices and applications in your network.
• Set the standards of the two wireless radio networks in
the FRITZ!Box such that they are compatible with all of
the wireless LAN devices used in the wireless network.
Make a note of which standards the wireless devices in your
network are compatible with and then adjust the FRITZ!Box
settings according to the following information:
11n, 11g
In your radio network there are wireless LAN devices that are
compatible with one or both of the following standards:
• 802.11n
• 802.11g
In this case set the wireless LAN standard for the 2.4-GHz frequency band to: 802.11n+g
11g, 11b
In your radio network there are wireless LAN devices that are
compatible with one or both of the following standards:
• 802.11g
• 802.11b
In this case set the wireless LAN standard for the 2.4-GHz frequency band to: 802.11b+g
11n, 11g, 11b
In your radio network there are wireless LAN devices that are
compatible with one or all of the following standards:
• 802.11n
• 802.11g
• 802.11b
In this case set the wireless LAN standard for the 2.4-GHz frequency band to: 802.11n+b+g.
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Wireless LAN—Getting Technical
11n, 11a
In your radio network there are wireless LAN devices that are
compatible with one or both of the following standards:
• 802.11n
• 802.11a
Set the wireless LAN standard for the 5-GHz frequency band
to: 802.11n+a
11ac
In your radio network there are wireless devices that support
the 802.11ac standard:
Set the wireless LAN standard for the 5-GHz frequency band
to: 802.11ac
An unused frequency band can be disabled in the FRITZ!Box
in order to reduce energy consumption without losing wireless LAN connections.
The Standard for Security
IEEE 802.11i
The WPA2 security mechanism is defined in the IEEE 802.11i
standard. WPA2 is an extension of the familiar security mechanism WPA (Wi-Fi Protected Access).
The main feature of the extension of WPA to WPA2 is the AESCCMP encryption process.
Mechanism Encryption
WPA TKIP (Temporary Key Integrity Protocol)
WPA2 TKIP
AES-CCMP
based on the extremely secure AES (Advanced
Encryption Standard) procedure. CCMP
(Counter Mode with CBC-MAC Protocol) defines how the AES procedure is applied to
wireless LAN packets.
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Wireless LAN—Getting Technical
FRITZ!Box supports the AES encryption procedure as part of
the WPA2 mechanism, and the TKIP encryption procedure as
part of the WPA mechanism. This means that the FRITZ!Box
can be used in combination with any wireless devices that also support WPA2 with AES or WPA with TKIP.
Frequency Ranges
Wireless LAN uses the frequency ranges at 2.4 GHz and 5 GHz
for transmission.
With the FRITZ!Box 5490 you can establish wireless LAN connections in both frequency ranges at the same time.
2.4-GHz Frequency Band
In the 2.4-GHz frequency band wireless LAN works in the
same range as Bluetooth, microwave devices and various
other devices like radio-controlled toys, garage-door openers
and video bridges. This means that interference may occur
within wireless networks operated in the vicinity of such devices. Generally this has adverse effects on the transmission
rate, including aborted connections.
A channel can have a bandwidth of 20 MHz (throughput of up
to 216 Mbit/s) or 40 MHz (throughput of up to 450 Mbit/s).
Channels located directly next to each other in the 2.4-GHz
band may overlap and result in mutual interference. For instance, if several wireless networks are operated close to
each other in the 2.4-GHz frequency range with a bandwidth
of 20 MHz, a distance of at least five channels should be left
empty between each two channels used. This means that if
channel 1 is selected for one wireless network, the
channels 6 through 13 can be selected for a second wireless
network. This maintains the minimum distance between
channels.
Should interference in a wireless network persist, the first
step should be to select a different channel.
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Wireless LAN—Getting Technical
Wireless Auto Channel
With the wireless auto channel function, the FRITZ!Box automatically searches for the channel subject to the least interference. This process takes into consideration interference
from radio networks in the vicinity (wireless access points)
and potential sources of interference (for instance video
bridges, baby monitors, microwave ovens). Should problems
with interference persist despite this function, try to identify
the source of interference and switch it off manually.
5-GHz Frequency Band
The FRITZ!Box can operate in parallel in the 5-GHz frequency
band. This frequency range is used much less often than the
most common 2.4-GHz frequency range.
In the 5-GHz frequency band the FRITZ!Box supports automatic channel switching by DFS (Dynamic Frequency Selection).
DFS ensures that the channels from 52 to 140 are kept free
for higher-priority users, like weather radar systems. If you
are operating your FRITZ!Box in one of these channels, it monitors the selected channel periodically for higher-priority
users, and, if necessary, switches to a different channel. Note
that the FRITZ!Box waits up to ten minutes, as legally required, before occupying a free channel. During this period
you cannot register any wireless devices. The wireless LAN
connection is then established automatically.
A prerequisite for use of the 5-GHz frequency band is that
wireless devices used in the network support this frequency
range in accordance with the IEEE 802.11a, IEEE 8002.11n or
IEEE 802.11ac standard.
In the 5-GHz frequency band, two large ranges of frequencies
can be used: 5.15 GHz to 5.35 GHZ, and 5.47 GHz to
5.805 GHz. In the EU, up to 19 channels are available in these
areas:
5150 to 5350 MHz (channels 36, 40, 44, 48, 52, 56, 60 and 64)
5470 to 5725 MHz (channels 100, 104, 108, 112, 116, 120,
124, 128, 132, 136 and 140)
Different conditions may apply for the individual ranges.
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Wireless LAN—Getting Technical
2.4 GHz and 5 GHz
The FRITZ!Box works in the wireless network in the 2.4-GHz
range and parallel in the 5-GHz range. Both frequency ranges
can be used simultaneously for wireless LAN connections.
This means you always have the optimum data connection at
your disposal:
For applications that rely on a high transmission rate as
steady as possible (“streaming”), use the 5-GHz frequency
band. This radio band provides more channels, these channels do not overlap, and they also are subject to significantly
less external interference.
For applications that require a low to normal transmission
rate (for instance, reading and writing e-mail), use the 2.4GHz frequency band.
Bandwidth
Depending on which generation of the IEEE 802.11n standard
is used, the FRITZ!Box can transport 300 to 450 Mbit/s over
wireless LAN. Up to 1300 Mbit/s are possible with the
IEEE 802.11ac standard. If not enough space is available in
the radio spectrum to allow interference-free transmission on
the channel with bandwidth of 40/80 MHz, the FRITZ!Box automatically reduces bandwidths to 20/40 MHz (“fallback”)
with a correspondingly lower transmission capacity.
Standard Channel Bandwidth (MHz)
802.11ac Automatic selection of 20, 40 or 80
802.11n Automatic selection of 20 or 40
802.11a 20 (always)
For connections in accordance with the 802.11ac standard
with three separate data streams (three antennas), higher data throughput can be achieved with greater bandwidth:
Bandwidth (MHz) Maximum Throughput (Mbit/s)
20 216
40 450
80 1300
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Wireless LAN—Getting Technical
Increasing bandwidths also increases the probability of interference by wireless networks in the vicinity. Large bandwidths
reduce the frequency range available to other wireless networks in the vicinity.
Allocation of the Wireless LAN Channels in the 2.4-GHz Range
Channel Frequency (GHz) Channel Frequency (GHz)
1 2.412 8 2.447
2 2.417 9 2.452
3 2.422 10 2.457
4 2.427 11 2.462
5 2.432 12 2.467
6 2.437 13 2.472
72.442
Allocation of the Wireless LAN Channels in the 5-GHz Range
Channel Frequency (GHz) Channel Frequency (GHz)
36 5.180 108 5.540
40 5.200 112 5.560
44 5.220 116 5.580
48 5.240 120 5.600
52 5.260 124 5.620
56 5.280 128 5.640
60 5.300 132 5.660
64 5.320 136 5.680
100 5.500 140 5.700 (20 MHz band-
104 5.520
width only)
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FRITZ!Box as a Telephone System
14 FRITZ!Box as a Telephone System
This chapter describes how to use the FRITZ!Box as a telephone system.
14.1 Telephone Book
How Can I Use the Telephone Book?
On FRITZ!Fon Cordless Telephones
The telephone book is available in the menu of your FRITZ!Fon
cordless telephones.
You can configure a separate telephone book for each
FRITZ!Fon, see page 90.
Quick-Dial
With quick-dial numbers you can conduct calls on all telephones. You assign quick-dial numbers in the telephone
book entries.
Click to Dial
With Click to Dial you can place calls by just clicking telephone book entries with the mouse, see page 91.
Creating a New Telephone Book Entry
1. Open the FRITZ!Box user interface.
2. Select “Telephony / Telephone Book”.
3. Click “New Entry”.
4. Enter the information on the contact.
In the first telephone book you can also enter a quickdial number.
In the Help of the FRITZ!Box user interface you can find
detailed instructions.
5. Save with “OK”.
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Telephone Book
Creating a New Telephone Book for FRITZ!Fon
1. Open the FRITZ!Box user interface.
2. Select “Telephony / Telephone Book”.
3. Click the “New telephone book” link.
4. Select “Create as new”.
5. Under “Telephone Assignment”, select all FRITZ!Fon
cordless telephones on which you would like to use the
telephone book.
6. Save with “OK”.
The telephone book is available in the menu of your selected
FRITZ!Fon cordless telephones.
Configuring Online Telephone Books (for instance,
Google Contacts)
1. Open the FRITZ!Box user interface.
2. Select “Telephony / Telephone Book”.
3. Click the “New telephone book” link.
4. Select “Use the telephone book of an e-mail account”.
5. Select a provider and enter the e-mail address and pass-
word.
6. Under “Telephone Assignment”, select all FRITZ!Fon
cordless telephones on which you would like to use the
telephone book.
7. Save with “OK”.
8. For Google contacts you can also select contact groups.
In the Help of the FRITZ!Box user interface you can find
detailed instructions.
The telephone book is available in the menu of your selected
FRITZ!Fon cordless telephones.
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Call List
14.2 Call List
Synchronizing Online Contacts
The FRITZ!Box synchronizes the configured online telephone
books with the telephone book of your e-mail account every
24 hours.
You can also synchronize the telephone books with the click
of a button. In the Help of the FRITZ!Box user interface you
can find detailed instructions.
Configuring Click to Dial
1. Open the FRITZ!Box user interface.
2. Select “Telephony / Telephone Book / Click to Dial”.
3. Enable click to dial and select a telephone.
4. Save with “Apply”.
You can use click to dial. In the Help of the FRITZ!Box user interface you can find detailed instructions.
The call list contains your telephone conversations and calls
you missed.
Icons in the Call List
The icon in front of a call shows the kind of call concerned:
Symbol Meaning
Outgoing call
Incoming call
Missed call (a call that was not picked up)
Rejected call
The call was rejected by pressing a button on the
telephone or automatically through a call block.
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Call List
Saving New Telephone Numbers in the Telephone Book
New telephone numbers can be saved to the telephone book
with a mouse click:
1. In the call list, click the “Add to Telephone Book” button
.
2. Select an option:
– Create new: Create a new telephone book entry
– Add to: Add a telephone number to an entry
3. Click “Next”.
Saving the Call List in a CSV File
You can save the call list in a CSV file on your computer. CSV
files can be opened and processed in spreadsheet programs.
1. Click the “Save” button in the call list.
2. Select “Save” or “Save File”. What to do next depends
on the web browser you are using.
FRITZ!App Ticker for Android Smartphones
FRITZ!App Ticker shows the call list and new messages on the
answering machine on your Android smartphone.
For more information, read en.avm.de/products/fritzapps
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Answering Machine
14.3 Answering Machine
You can use the FRITZ!Box as an answering machine without
connecting any additional devices.
If you have several telephone numbers, you can configure up
to five different answering machines.
Features
• Voice to mail: If desired you can receive any new mes-
sages automatically by e-mail.
• Schedule: You can define times for the answering ma-
chine to switch on and off on different days of the week.
• Remote playback: You can check the answering machine
from on the go.
Configuring an Answering Machine
1. Open the FRITZ!Box user interface.
2. Select “Telephony / Answering Machine”.
3. Click the “Settings” button to configure the first answer-
ing machine.
To configure a new answering machine, click the “Another answering machine” link.
In the Help of the FRITZ!Box user interface you can find detailed instructions.
Picking Up a Call from the Answering Machine
You can pick up on your telephone a call that has already
been accepted by the answering machine:
1. Press the keys s09 on the telephone.
2. Pick up the handset.
You are connected with the caller.
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Answering Machine
Operating the Answering Machine on FRITZ!Fon
You can operate the answering machine in the menu of your
FRITZ!Fon cordless telephones.
For comprehensive instructions, see the current FRITZ!Fon
manual on en.avm.de/service/manuals/fritzfon
.
Operating the Answering Machine Using the Voice Menu
Using a voice menu you can operate the answering machine
on any telephone connected with the FRITZ!Box.
Audio prompts in the voice menu guide the user through operation. Use the telephone keys to select functions.
1. Press the following keys on the telephone:
For ... Keys
Answering Machine 1 ss600
Answering Machine 2 ss601
Answering Machine 3 ss602
Answering Machine 4 ss603
Answering Machine 5 ss604
2. Pick up the handset.
3. Follow the audio prompts in the voice menu.
You can also simply press a key on the telephone without waiting for the prompts.
An overview of the voice menu is presented on page 94.
Overview of the Voice Menu
Main Menu
Key Function
1 Play back messages
2 Delete all messages
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Answering Machine
Key Function
3 Switching the Answering Machine On and Off
4 Record a greeting
5 Enable recording mode (callers can leave messages) or
announcement mode (answering machine does not record any messages)
The “Listen to Messages” Menu
Key Function
3 Return caller’s call
5 Delete message
7 To previous message
9 To next message
The “Record Greeting” Menu
Key Function
1 Greeting for recording mode
2 Greeting for announcement mode
3 Closing message at end of recording length
1 Listen to greetings > Select greeting with 2
5 Delete greeting/announcement
8 Start recording > End recording with 1
In All Menus
Key Function
0 Listen to messages in current menu from the beginning
r Back to main menu
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Fax Function
14.4 Fax Function
With the FRITZ!Box you can send and receive faxes without a fax
machine. The FRITZ!Box can be configured to forward received faxes
by e-mail.
Configuring the Fax Function
1. Open the FRITZ!Box user interface.
2. Select “Telephony / Telephony Devices”.
3. Click “Configure New Device”.
4. Under “Integrated in the FRITZ!Box”, select the “Fax
function” option and confirm by clicking “Next”.
5. Enter the fax ID in the following format:
+49 30 12345 (country code, area code without 0, your
fax number)
6. Define whether the FRITZ!Box forwards incoming faxes
by e-mail or saves them.
You can also enter multiple e-mail addresses. Use a
comma to separate the individual addresses.
7. Click “Next”.
8. Select your fax number. Please note:
The fax function accepts all calls to the selected number,
including telephone calls.
If you would like to take telephone calls at this number,
too, you can set up automatic fax detection.
9. Click “Next” and “Apply”.
The fax function is configured.
Configuring Automatic Fax Detection
Here is how automatic fax detection works:
The answering machine checks each incoming call to see
whether it is a telephone call or a fax. Callers can leave a message, and faxes are forwarded to the fax function.
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Fax Function
Here is how to enable automatic fax detection:
1. Open the FRITZ!Box user interface.
2. Configure the fax function; see page 96.
3. Select “Telephony / Telephony Devices”.
4. Click the “Edit” button to open the settings of the fax
function:
5. Click the “Help” button.
The Help on the fax function contains instructions on
how to configure automatic fax detection.
Sending Faxes from the User Interface
1. Configure the fax function. For instructions, see
Configuring the Fax Function on page 96.
2. Open the FRITZ!Box user interface.
3. Select “Telephony / Fax”.
4. Select the recipient’s name and fax number from the
telephone book and enter the data in the “to” and “Fax
number” fields.
5. You can enter your name and address in the “Sender”
field.
6. Select a fax number from the “Send with” list. The list
contains all telephone numbers assigned to the fax function.
7. Enter a subject and the text of your fax.
8. In the Internet browser Google Chrome or Mozilla
Firefox, you can attach an image to the fax. Click
“Browse” to select an image.
You can attach jpg or png files. Other files like PDF or
Word files cannot be sent by fax.
Images smaller than DIN A4 will be centered. Images
larger than DIN A4 will be reduced in size.
9. Click “Send”.
Fax sending begins.
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Call Diversion
14.5 Call Diversion
You can configure call diversion for incoming calls in the
FRITZ!Box.
Which Calls Can I Divert?
Call diversion can be set up for the following calls:
• All incoming calls
• All calls from a certain telephone number or a certain
person in the telephone book
• If you have multiple telephone numbers: all calls for a
certain telephone number or a certain telephone
• All anonymous calls in which the caller does not trans-
mit a telephone number
Where Can I Divert Calls to?
You can diver t call s to:
• Another telephone number (a different telephone line or
mobile telephone number)
• One of the FRITZ!Box’s internal answering machines
Configuring Call Diversion
1. Open the FRITZ!Box user interface.
2. Select the “Telephony / Call Handling / Call Diversion”
menu.
3. Click “New Call Diversion”.
4. Define which calls should be diverted.
In the Help of the FRITZ!Box user interface you can find
detailed instructions.
5. Define the destination and the type of call diversion.
6. Click “OK” to save the settings.
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Dialing Rules for Outgoing Calls
14.6 Dialing Rules for Outgoing Calls
If you have multiple telephone numbers, you can configure
dialing rules.
A dialing rule determines which telephone number the
FRITZ!Box uses for outgoing calls in a certain number range,
for instance to the mobile network or abroad.
Example: You have a telephone number with which you can
save on calls to foreign numbers. Then configure a dialing
rule so that calls to foreign countries will be conducted with
this telephone number.
Configuring Dialing Rules
1. Open the FRITZ!Box user interface.
2. Select “Telephony / Call Handling / Dialing Rules”.
3. Click the “New Dialing Rule” button.
4. Define the range of telephone numbers or the telephone
number to which the dialing rule should apply.
5. Select a telephone number from the “Connect via” drop-
down list.
6. Click “OK” to save the settings.
14.7 Dial Around Service Using Dialing Rules
If you would like use a dial around service number for certain calls, set
up a dialing rule in the FRITZ!Box.
A dialing rule can specify, for example, that the FRITZ!Box automatically dials all international using a dial around service.
Entering a Dial Around Number
First enter all of the dial around service numbers you would
like to use in dialing rules:
1. Open the FRITZ!Box user interface.
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Dial Around Service Using Dialing Rules
2. Click the “View: Standard” link to switch on the ad-
vanced view:
3. Select “Telephony / Call Handling”.
4. Switch to the “Carrier Prefixes” tab.
If the tab is not available, the FRITZ!Box does not support the use of dial around service on your connection
type.
5. Under “Other Provider Prefixes”, enter all of the dial
around service numbers you would like to use in dialing
rules.
6. Click “Apply”.
Configuring Dialing Rules
1. Open the FRITZ!Box user interface.
2. Select “Telephony / Call Handling”.
3. Switch to the “Dialing Rules” tab.
4. In the “Number range” list, choose for which outgoing
telephone calls the dialing rule applies.
Number Range Numbers Starting With
Mobile Telephone Network 015, 016 or 017
Local area network 2, 3, 4, 5, 6, 7, 8 or 9
Long-distance calls 0
International 00
Special rate numbers 0900, 0190 or 0180
Directory assistance 118
5. Select the desired dial around service number from the
“Connect via...” list.
6. Click “OK” to save the dialing rule.
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