Before connecting the FRITZ!Box 5490, observe the following
security instructions in order to protect yourself and the
FRITZ!Box from harm.
•The FRITZ!Box has no on/off switch. Therefore it must al-
ways be possible to disconnect the FRITZ!Box from the
power supply.
– Insert the power supply unit of the FRITZ!Box into an
electrical outlet that is easy to reach.
•Overloaded outlets, extension cords and power strips
can lead to fires or electric shocks.
– Avoid using socket strips and extension cords if at all
possible.
– Do not connect multiple extension cords or socket
strips to each other.
•Damage to electric wiring or gas or water pipes during
drilling can present a significant danger.
– Before mounting the FRITZ!Box on the wall, make
sure that there are no electrical lines, gas or water
pipes located where you need to drill the holes. If
necessary, check the site with a pipe detector or consult with qualified experts.
•Heat accumulation can lead to overheating of the
FRITZ!Box and subsequently damage the FRITZ!Box.
– Provide for sufficient air circulation around the
FRITZ!Box.
– Make sure that the ventilation slits on the FRITZ!Box
housing are always unobstructed.
– The FRITZ!Box should not be placed on a carpet or on
upholstered furniture.
– Do not cover the FRITZ!Box.
FRITZ!Box 54908
•The base of the FRITZ!Box can heat up during normal op-
eration. This heat can cause damage to heat-sensitive
surfaces.
– Do not place the FRITZ!Box on heat-sensitive surfac-
es.
•During electrical storms, lightning and electrical surges
present a danger to connected electrical devices.
– Do not install the FRITZ!Box during an electrical
storm.
•Moisture and liquids that find their way into the
FRITZ!Box can cause electric shocks or short circuits.
– Only use the FRITZ!Box indoors.
– Never let liquids get inside the FRITZ!Box.
•The FRITZ!Box contains hazardous components and
should only be opened by authorized repair technicians.
– Do not open the FRITZ!Box housing.
– If the FRITZ!Box needs to be repaired, please take it
to a specialized vendor.
•Dust, moisture and vapors as well as caustic cleaners or
solvents can damage the FRITZ!Box.
– Protect the FRITZ!Box from dust, moisture and fumes.
– Remove FRITZ!Box from the mains before cleaning.
– Clean the FRITZ!Box with a slightly moist, lint-free
cloth.
FRITZ!Box 54909
Conventions in the Manual
This manual uses the following symbols and emphases:
This symbol marks useful hints and tips.
This symbol indicates important instructions that must be
observed to avoid malfunctions.
•Quotation marks designate elements and features in the
user interface and paths.
Example
Select “System / Push Service” and click “Sender”.
•Pointed brackets mark wild cards.
Example
To edit the device called <Name>, click the “Edit”button.
•Bold type in the text emphasizes important words.
Example
Do not leave the page without saving.
•Blue font in the text designates links and references
within this manual and addresses to be entered in the
browser.
Example
See also the information on page 10.
FRITZ!Box 549010
The FRITZ!Box 5490
1The FRITZ!Box 5490
Welcome! We are pleased you decided on a FRITZ!Box. The
FRITZ!Box 5490 is the hub of your home network, connecting
your computers and network devices with the Internet. You
can operate the FRITZ!Box as an Internet router directly at the
fiber optic connection.
The FRITZ!Box is equipped with ports for computers, telephones and USB devices and supports the wireless technologies wireless LAN (WiFi) and DECT. You can use the FRITZ!Box
as a wireless LAN access point for wireless devices like notebooks, tablets or smartphones and as a DECT base station for
your cordless telephones.
Connected telephones use the FRITZ!Box as a telephone system (PBX).
The FRITZ!Box integrates connected computers and network
devices into your private home network. The devices can exchange data with each other and enjoy shared access to USB
hard drives, USB printers and other USB devices. The
FRITZ!Box transmits music, video and image files to suitable
playback devices in the home network.
You can expand the scope of functions of your FRITZ!Box with
AVM smart home devices for home automation.
Settings for the FRITZ!Box and for your private network are
configured in an easy-to-use user interface. The user interface
can be opened in any web browser. Wizards guide you step by
step through the setup of the most important FRITZ!Box functions, and comprehensive Help is available on all functions.
This manual assists you in connecting, configuring and operating your FRITZ!Box. Its purpose is not only to introduce to
you the many functions of the FRITZ!Box, but also to familiarize you with some of the technical context.
FRITZ!Box 549011
Ports, Interfaces, Buttons and LEDs
Printer, storage media,
and USB devices
Analog telephone,
answering machine, fax
Internet via
fiber optic connection
Notebook, PC, smartphone,
Video/TV- streaming
FRITZ!Fon or
other DECT telephones
Fiber4 x Gigabitanalog
Dual WLAN AC+N
2.4 GHz and 5 GHz
DECT
LAN, 1 GBit/s, PC,
game console, network
Telephone,
telephone system
ISDN
Analog telephone,
answering machine, fax
2 x analog
2 x USB 3.0
2Ports, Interfaces, Buttons and LEDs
This chapter describes the ports, interfaces, buttons and
LEDs of the FRITZ!Box.
2.1Ports and Interfaces
Possibilities for connecting the FRITZ!Box
•Socket for connecting with the fiber optic connection
•FON1 and FON2
2 TAE sockets and 2 RJ11 sockets for connecting analog
telephones and other analog terminal devices
You can connect one line to each of the sockets FON 1
and FON 2. This means you can connect a total of two
analog telephones.
•FON S
0
RJ45 socket for connecting ISDN telephones or telephone systems (PBXs)
•LAN 1—LAN 4
4 gigabit Ethernet ports (10/100/1000 Base-T) for connecting computers and other network devices like game
consoles and network hubs
FRITZ!Box 549012
Buttons
Power
Fiber
WLAN
Fon
Info
e
b
r
A
o
•USB
•Wireless access point
•DECT base station
2.2Buttons
The FRITZ!Box has two buttons on the top of the housing.
2 USB 3.0 ports for connecting USB devices like printers
or storage media
Integrated wireless access point for connecting to wireless LAN devices that use the radio standard
IEEE 802.11a, IEEE 802.11b, IEEE 802.11g or
IEEE 802.11n (in the 2.4- or 5-GHz frequency band) or
IEEE 802.11ac
Integrated DECT base station for connecting up to
6 cordless telephones that use the DECT standard
w
e
Fi
Inf
FRITZ!Box buttons
FRITZ!Box 549013
Buttons
Button Functions
“WLAN” Button
•Switches wireless LAN on and off
•Establishes a wireless LAN connection using WPS, see
Establishing a Wireless LAN Connection Using WPS from
page 27
“DECT” Button
•Registers cordless telephones, see page 47
•Pages cordless telephones, see page 119
Locking the Buttons on the FRITZ!Box
You can lock the buttons on the FRITZ!Box. Locking the buttons prevents the settings for your FRITZ!Box or your home
network from being changed unintentionally or without authorization.
Example
With the “WLAN” button the wireless network of the FRITZ!Box
can be switched off at the touch of a button. If this happens
by accident, in some cases it may take some time before the
cause is found and the wireless LAN radio network can be restored to all FRITZ!Box users in the home network.
The button lock is configured in the FRITZ!Box user interface,
under “System / Buttons and LEDs” on the “Keylock” tab.
FRITZ!Box 549014
LEDs
2.3LEDs
The FRITZ!Box 5490 has five LEDs, which flash or light up to
display various connection statuses and events.
For the “Info” LED you can assign any event desired in addition to the preset events. For more information, read
Assigning Any Event to the “Info” LED on page 16.
Meaning of the LEDs
LEDConditionMeaning
Poweron
FiberonAn Internet connection is active
WLANonWireless LAN function is enabled
flashing
FononA telephone connection is active
flashingVoice messages are waiting in the network
Infoon
flashing
flashing redError:
• Device has electrical power, FRITZ!Box is ready for oper-
ation
• Adopting the wireless LAN settings
• Switches the radio network on or off
• Performing WPS
• Displays an event specified in the user interface under
“System / Buttons and LEDs / “Info” Display”
• Stick & Surf procedure with FRITZ!WLAN USB Stick from
AVM concluded
• Updating FRITZ!OS
• New messages are available on the FRITZ!Box answer-
ing machine
• Signals an event specified in the user interface under
“System / Buttons and LEDs / “Info” Display”.
• Stick & Surf procedure with FRITZ!WLAN USB Stick from
AVM in progress
• Open the FRITZ!Box user interface.
• Follow the instructions on the “Overview” page in the
user interface
FRITZ!Box 549015
LEDs
Assigning Any Event to the “Info” LED
The “Info” LED on the upper panel of the FRITZ!Box signals
various events. Some events for which the “Info” LED flashes
or lights up are preset in the Info. You also have the option of
assigning any other event to the “Info” LED.
1.Open the FRITZ!Box user interface.
2.Under “System / Buttons and LEDs”, click the ““Info”
Display” tab.
3.In the “Freely Selectable Options” area, select from the
list the additional event which is to be assigned to the
LED.
4.Then click the “Apply” button.
The “Info” LED now flashes not only for the preset events, but
also for the event you selected.
FRITZ!Box 549016
Before You Connect the FRITZ!Box
3Before You Connect the FRITZ!Box
•Read the security instructions on page 8.
•Check the contents of your FRITZ!Box package. The con-
tents are described on page 17.
•Make sure that the requirements for operating the
FRITZ!Box have been met; see page 17.
•Read the handling instructions for your FRITZ!Box on
page 18.
•Note the tips for password on page 19.
3.1Contents of the FRITZ!Box Package
•FRITZ!Box 5490
•one power supply unit
•one network cable
•one quick guide
•one FRITZ! Notice
3.2Requirements for Operation
In order to operate the FRITZ!Box, you must have the following:
•an up-to-date web browser
Some of the FRITZ!Box functions can be used only with a
web browser that supports HTML5, for instance Firefox
version 35 or higher, Internet Explorer version 10 or
higher, or Google Chrome version 40 or higher.
•a fiber optic connection
•for the wireless LAN connection to tablets, smartphones
and computers:
Tablets, smartphones or computers that support wireless LAN compliant with IEEE 802.11ac, IEEE 802.11n,
IEEE 802.11g, IEEE 802.11a, or IEEE 802.11b.
FRITZ!Box 549017
Handling the FRITZ!Box
Computers that do not have wireless LAN integrated can
be equipped with wireless LAN support by installing a
wireless LAN device, like a FRITZ!WLAN USB Stick, for instance.
•for connecting computers using network cables:
computer with a network port (network adapter standard
Ethernet 10/100/1000 Base-T)
3.3Handling the FRITZ!Box
•Read the Safety Instructions from page 8.
•You can place the FRITZ!Box on a horizontal surface or
mount it on a wall. For a drilling template to mount the
FRITZ!Box on a wall, see page 182.
•Place or hang the FRITZ!Box in a dry location that is free
of dust and protected from direct sunlight.
•For ideal operating conditions, mount the FRITZ!Box on a
wall with the cables connected on the bottom.
•When connecting the FRITZ!Box to your computer using a
network cable, keep in mind that the cable can be no
longer than 100 m.
•Make sure to keep sufficient distance from potential
sources of interference like microwave devices or electric devices with large metal housings.
FRITZ!Box 549018
Tips for Passwords
3.4Tips for Passwords
Passwords are assigned at various places in the user interface to protect your settings and data in the FRITZ!Box. The
FRITZ!Box assists you in assigning secure passwords, for instance when creating new users or configuring MyFRITZ!: A
graphic display indicates how secure the password is. Note
the following:
•Use a password rated as secure.
•Select a password with at least twelve characters, which
includes capitals and lower-case letters as well as numerals and special characters.
•Under the search term “Characters for Passwords” the
Help of the FRITZ!Box user interface contains more information about which characters you can use.
•Be sure to keep your passwords in a safe place!
•Configure the “Forgot password” push service. This noti-
fication service sends you an access link at regular intervals, with which you can access the FRITZ!Box user interface even if you have forgotten your password. See Push
Services: Using Notification Services from page 154.
•If you lose your password for the user interface, you will
have to restore the factory settings to the FRITZ!Box and,
for reasons of security, reconfigure all of your personal
settings for your Internet connection, your telephone
system and your home network.
FRITZ!Box 549019
Connecting the FRITZ!Box
FON
1
FON
2
b
r
0
2
3
4
4Connecting the FRITZ!Box
•Before you connect the FRITZ!Box, read the instructions
on Safety Instructions from page 8.
•Connect the FRITZ!Box to the power supply.
•Connect the FRITZ!Box to your fiber optic connection.
4.1Connecting to Electrical Power
Power
Fiber
WLAN
Fon
Info
DECT
WPS
W
LAN
FON 2
FON 1
Fiber
Connecting to the power supply
1.Pick up the power supply unit included in the FRITZ!Box
package.
Use only this power supply unit for connecting to electrical power.
2.Connect the power supply unit to the socket on the
FRITZ!Box labeled “Power”.
3.Plug the other end into an AC power outlet.
The “Power” LED lights up after a few seconds to indicate that
the FRITZ!Box is ready for operation.
4.2Connecting to the Internet
The FRITZ!Box 5490 can be connected to the fiber optic connection in various ways.
•directly to the fiber optic network with a fiber optic cable
•to a fiber optic modem (FTTH-ONT / media converter)
with a network cable
Power
LAN 4
LAN 3
LAN 2
LAN 1
0
FON S
FON 2
FON 1
FRITZ!Box 549020
Connecting to the Internet
Connecting to the Fiber Optic Connection
Fiber Optic Cable
To connect the FRITZ!Box you need a fiber optic cable.
The fiber optic cable is supplied by the operator of your fiber
optic network. The fiber optic cable is not included in your
FRITZ!Box package.
Connectors on the Fiber Optic Cable
Various connectors may be installed, depending on your location and fiber optic network:
ConnectorDescription
SC connector
The SC connector is for connecting
the FRITZ!Box. Some providers use
the SC connector for connecting to
the blue fiber socket.
The blue LC connector is used by
various providers for connecting to
the blue fiber socket.
LC connector, blue
LC connector, green
FRITZ!Box 549021
The green LC connector is used in
Switzerland, among other places,
for connecting to the green fiber
socket.
Connecting to the Internet
FON
1
FON 1
FON
2
FON 2
b
r
Fiber
FON 1
FON 2
0
FON S
0
LAN 1
2
LAN 2
3
LAN 3
4
LAN 4
Power
In
fo
Fon
WLAN
Fiber
P
ower
W
LAN
WPS
DECT
Connecting
Connecting to the fiber optic connection
1.Connect the fiber optic cable to the “Fiber” port of your
FRITZ!Box and to the blue socket on the fiber optic
socket.
2.Connect a computer with the FRITZ!Box either via wire-
less LAN or using a network cable; see Connecting a
Computer with a Network Cable from page 24 and
Connecting Devices with the FRITZ!Box over Wireless LAN
from page 27.
3.Set up the Internet connection for connections via the fi-
ber optic modem/the media converter in the FRITZ!Box;
see “Configuring the Internet Connection”.
Connecting with a Fiber Optic Modem
If a fiber optic modem (FTTH—ONT) or a media converter is attached to your fiber optic socket, then connect the
FRITZ!Box 5490 to this device using a network cable.
1.Connect the free end of the network cable to the LAN
(Ethernet) port on the fiber optic modem.
2.Connect the other end of the network cable to the socket
on the FRITZ!Box labeled “LAN 1”.
3.Connect a computer with the FRITZ!Box either via wire-
FRITZ!Box 549022
less LAN or using a network cable; see Connecting a
Computer with a Network Cable from page 24 and
Connecting to the Internet
Connecting Devices with the FRITZ!Box over Wireless LAN
from page 27.
4.Set up the Internet connection for connections via the fi-
ber optic modem/the media converter in the FRITZ!Box;
see “Configuring the Internet Connection”.
FRITZ!Box 549023
Connecting a Computer with a Network Cable
FON
1
FON 1
FON
2
FON 2
Fiber
FON 1
FON 2
0
FON S
0
LAN 1
2
LAN 2
3
LAN 3
4
LAN 4
Power
Info
Fon
W
L
AN
Fi
ber
Po
we
r
W
LAN
WPS
DECT
5Connecting a Computer with a Network Cable
You can connect computers and other network devices with
the FRITZ!Box using a network cable.
5.1Connecting to the Computer
One computer or other network device can be connected to
each LAN port of the FRITZ!Box.
Connecting a computer using a network cable
1.Insert the network cable included in the package into
the LAN port of the computer.
You can also use any other network cable. For more information, see page 175.
FRITZ!Box 549024
2.Insert the free end of the cable into a LAN socket on the
FRITZ!Box.
Now the FRITZ!Box and the computer are connected with each
other.
Connecting a Network Hub or Switch
FON
1
FON 1
FON
2
FON 2
b
r
Fiber
FON 1
FON 2
0
FON S
0
LAN 1
2
LAN 2
3
LAN 3
4
LAN 4
Power
Info
Fon
WLAN
Fiber
Power
W
LAN
WPS
DECT
5.2Connecting a Network Hub or Switch
You can connect a network hub or network switch to the
FRITZ!Box.
1.Insert the network cable included in the package into
the uplink port of the network hub or network switch.
You can also use any other network cable. For more information, see page 175.
2.Insert the free end of the cable into a LAN socket on the
FRITZ!Box.
The FRITZ!Box and the network hub are now connected with
each other.
5.3Saving Energy at the LAN Ports
For energy-efficient use of your gigabit LAN ports you can
specify for each individual LAN port whether it should always
operate with full power (power mode) or with reduced energy
consumption (green mode). With green mode you can reduce
the power consumption of the FRITZ!Box to the level necessary for your applications.
The LAN ports can be configured in the advanced view of the
FRITZ!Box user interface; see page 33. Under “Home Network
/ Network / Network Settings” you can select from among the
following operating modes in the “LAN Settings” area:
FRITZ!Box 549025
Saving Energy at the LAN Ports
Operating ModeFunctionality and Power Consumption
Power modeIn this setting LAN connections are estab-
Green modeAs needed, the FRITZ!Box establishes LAN
lished with a maximum transmission rate of
1Gbit/s.
Higher power consumption than in green
mode if the LAN port is used.
connections with a transmission rate of
100 Mbit/s.
Lower power consumption than for the “Power
Mode” setting.
FRITZ!Box 549026
Connecting Devices with the FRITZ!Box over Wireless LAN
6Connecting Devices with the FRITZ!Box over
Wireless LAN
Computers and other devices with wireless LAN, for instance
smartphones and network printers, can be connected wirelessly with the FRITZ!Box.
You can establish the wireless LAN connection using WPS or
by entering the FRITZ!Box network key on the wireless device.
Mobile devices with a camera, like smartphones or tablets,
can scan the QR code of the network key to establish a wireless LAN connection.
6.1Establishing a Wireless LAN Connection Using WPS
WPS is a procedure for establishing secure wireless LAN connections. With WPS, connecting a wireless device with the
FRITZ!Box is quick and easy.
Requirements
The wireless device must support WPS.
Establishing a Connection on a Windows Computer
Using WPS
Here is how to establish a wireless connection with WPS on a
computer with Windows 10, 8, or 7:
1.If the “WLAN” LED on the FRITZ!Box is off, press the
“WLAN” button briefly.
The wireless radio network of the FRITZ!Box will be
switched on.
2.Open the wireless LAN software on the computer.
In Windows 10 and 8, for instance, click the wireless LAN
icon in the task bar.
FRITZ!Box 549027
Establishing a Wireless LAN Connection Using WPS
Power
Fiber
WLAN
Fon
Info
DECT
WLAN
WPS
3.Select the wireless radio network of the FRITZ!Box.
The preconfigured name of the wireless radio network
(SSID) is consists of “FRITZ!Box 5490” and two capital
letters, and is printed on the bottom of the housing.
4.Click “OK”.
The field for the network key appears, along with the information that you can establish the connection by
pressing a button on the router:
5.For this step you have two minutes: Press the “WLAN”
button on the FRITZ!Box and hold it down until the
“WLAN” LED begins flashing.
The wireless LAN connection will be established.
FRITZ!Box 549028
Establishing a Wireless LAN Connection Using WPS
Power
Fiber
WLAN
Fon
Info
DECT
WLAN
WPS
Connecting on Other Wireless Devices Using WPS
Here is how to establish a wireless connection with WPS on a
wireless LAN device without Windows:
1.If the “WLAN” LED on the FRITZ!Box is off, press the
“WLAN” button briefly.
The wireless radio network of the FRITZ!Box will be
switched on.
2.Use your wireless device to search for wireless networks
in the vicinity.
See the documentation of the wireless LAN device for instructions on how to do this.
3.Select the wireless radio network of the FRITZ!Box and
start connecting with WPS.
4.For this step you have two minutes: Press the “WLAN”
button on the FRITZ!Box and hold it down until the
“WLAN” LED begins flashing.
The wireless LAN connection will be established.
FRITZ!Box 549029
Entering the Network Key on the Wireless Device
6.2Entering the Network Key on the Wireless Device
You can establish a wireless LAN connection by entering the
FRITZ!Box network key on the wireless device.
The preset network key is printed on the bottom of the housing on the FRITZ!Box. A new network key can be entered in the
user interface.
1.If the “WLAN” LED on the FRITZ!Box is off, press the
“WLAN” button briefly.
The wireless radio network will be switched on.
2.Open the wireless LAN software on your wireless device.
In Windows 10 and 8, do this by clicking the wireless
LAN icon in the task bar.
3.Select the wireless radio network of the FRITZ!Box.
The preconfigured name of the wireless radio network
(SSID) is consists of “FRITZ!Box 5490” and two capital
letters, and is printed on the bottom of the housing.
4.Click “OK”.
5.Enter the network key of the FRITZ!Box in the wireless
LAN software.
6.Start the connection procedure.
6.3Connecting to Mobile Devices Wirelessly Using the QR
Code
With mobile devices that have a camera and a QR code reader
(app), like smartphones and tablets, you can connect wirelessly by reading a QR code.
1.Open the FRITZ!Box user interface.
2.Select “Wireless / Radio Network”.
The FRITZ!Box shows QR codes for the wireless radio networks in the 2.4-GHz and the 5-GHz bands.
3.Read the QR code with your mobile device’s QR code
reader, directly from the monitor of from a printout.
The mobile device automatically establishes a secure wireless connection to the FRITZ!Box.
FRITZ!Box 549030
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