Fritz! 3390 Installation Manual
FRITZ!Box 3390
d
Configuration and
Configuration an
Operation
Operation
Table of Contents
Symbols and Highlighting . . . . . . . . . . . . . . . . . . . . . . . . 6
1 The FRITZ!Box 3390 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2 Ports, Interfaces, Buttons and LEDs . . . . . . . . . . . . . . . . 8
2.1 Ports and Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.2 Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.3 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3 Before You Connect the FRITZ!Box . . . . . . . . . . . . . . . . . 11
3.1 Contents of the FRITZ!Box Package. . . . . . . . . . . . . . . . . . . . . . . . . . 11
3.2 Requirements for Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3.3 Security and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
4 Connecting the FRITZ!Box. . . . . . . . . . . . . . . . . . . . . . . . 15
4.1 Connecting to Electrical Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4.2 Connecting to the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
5 Connecting the Computer to the FRITZ!Box . . . . . . . . . . 20
5.1 Connecting Computers to the LAN Port . . . . . . . . . . . . . . . . . . . . . . 20
5.2 Connecting Computers over Wireless LAN . . . . . . . . . . . . . . . . . . . . 22
6 The FRITZ!Box User Interface . . . . . . . . . . . . . . . . . . . . . 29
6.1 Opening the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
6.2 Overview: Everything at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
6.3 Configuring FRITZ!Box with the Wizards . . . . . . . . . . . . . . . . . . . . . . 31
6.4 Standard View and Advanced View . . . . . . . . . . . . . . . . . . . . . . . . . 31
6.5 Saving the FRITZ!Box Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
FRITZ!Box 3390 2
7 Configuring an Internet Connection in the FRITZ!Box . . 36
7.1 Internet Connection for DSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
7.2 Internet Connection for Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
7.3 Internet Connection for the Mobile Network . . . . . . . . . . . . . . . . . . 37
7.4 Internet Connection over LAN 1: FRITZ!Box as a Router. . . . . . . . . . 38
7.5 Surfing the Net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
8 Password Protection: Security for the FRITZ!Box. . . . . . 41
8.1 A Single FRITZ!Box Access for All Users . . . . . . . . . . . . . . . . . . . . . . 43
8.2 Individual Access for Each FRITZ!Box User. . . . . . . . . . . . . . . . . . . . 44
8.3 Forgot Password—What to Do? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
8.4 Using the FRITZ!Box without a Password . . . . . . . . . . . . . . . . . . . . . 52
9 MyFRITZ!: Global Access to the FRITZ!Box . . . . . . . . . . . 53
9.1 Configuring MyFRITZ! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
9.2 Using MyFRITZ! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
9.3 Security with MyFRITZ!. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
10 Firmware Update: Updating FRITZ!OS . . . . . . . . . . . . . . 59
10.1 Performing an Update with the Wizard. . . . . . . . . . . . . . . . . . . . . . . 59
10.2 Performing an Online Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
10.3 Performing a Manual Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
10.4 Using the Automatic Search for Updates . . . . . . . . . . . . . . . . . . . . . 62
11 FRITZ!Box as an Internet Router . . . . . . . . . . . . . . . . . . . 64
11.1 Parental Control: Controlling Internet Access. . . . . . . . . . . . . . . . . . 64
11.2 Port Forwarding: Making Computers Accessible from the Internet. . 67
11.3 Dynamic DNS: Name instead of IP Address . . . . . . . . . . . . . . . . . . . 69
11.4 Access from the Internet via HTTPS, FTP and FTPS. . . . . . . . . . . . . . 70
11.5 Prioritization: Right of Way for Internet Access . . . . . . . . . . . . . . . . 71
11.6 VPN: Remote Access to the Home Network . . . . . . . . . . . . . . . . . . . 73
11.7 Freely Selectable DNS Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
11.8 DNSSEC: Security for DNS Queries . . . . . . . . . . . . . . . . . . . . . . . . . . 76
11.9 IPv6: The New Internet Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
11.10 Mobile Network: Replace Faulty DSL . . . . . . . . . . . . . . . . . . . . . . . . 79
FRITZ!Box 3390 3
12 FRITZ!Box as a Wireless Access Point . . . . . . . . . . . . . . 80
12.1 Connecting Wireless LAN Devices Securely with the FRITZ!Box . . . 80
12.2 Connecting Wireless Devices with the FRITZ!Box Guest Access . . . 82
12.3 Switching the Wireless Radio Network On and Off by Timer. . . . . . 83
12.4 Extending a Wireless LAN Network . . . . . . . . . . . . . . . . . . . . . . . . . . 84
12.5 Wireless LAN—Getting Technical . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
13 The FRITZ!Box Home Network. . . . . . . . . . . . . . . . . . . . . 94
14 Network Devices in the FRITZ!Box Home Network . . . . 96
14.1 Network Settings in the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . 96
14.2 Obtaining an IP Address Automatically . . . . . . . . . . . . . . . . . . . . . 104
15 USB Devices in the FRITZ!Box Home Network . . . . . . . 108
15.1 Power Supply for USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
15.2 USB Devices on the FRITZ!Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
15.3 Using USB Devices Safely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
15.4 Configuring Access Rights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
15.5 Accessing USB Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
15.6 Sharing a USB Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
16 FRITZ!NAS: Storage in the Home Network . . . . . . . . . . 118
16.1 Prerequisites for FRITZ!NAS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
16.2 Starting FRITZ!NAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
16.3 FRITZ!NAS Password Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
17 Saving Energy with FRITZ!Box. . . . . . . . . . . . . . . . . . . . 119
17.1 Saving Energy with the Wireless LAN Radio Network . . . . . . . . . . 119
17.2 Enabling Energy-Saving Mode for USB Hard Drives. . . . . . . . . . . . 120
17.3 Saving Energy at the LAN Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
18 Help in Case of Errors . . . . . . . . . . . . . . . . . . . . . . . . . . 121
18.1 DSL Connection Not Established . . . . . . . . . . . . . . . . . . . . . . . . . . 121
18.2 The User Interface Does Not Open . . . . . . . . . . . . . . . . . . . . . . . . . 122
18.3 Cannot Establish a Wireless LAN Connection . . . . . . . . . . . . . . . . 125
18.4 Wireless LAN Connection Interrupted. . . . . . . . . . . . . . . . . . . . . . . 126
FRITZ!Box 3390 4
19 Taking FRITZ!Box Out of Operation. . . . . . . . . . . . . . . . 128
19.1 Restoring Factory Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
19.2 Uninstalling Supplementary Software . . . . . . . . . . . . . . . . . . . . . . 130
20 Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . 132
20.1 Ports and Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
20.2 Router Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
20.3 User Interface and Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
20.4 Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
20.5 Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
21 Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
21.1 Documentation on the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . 134
21.2 Information in the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
21.3 Feedback on FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
21.4 Assistance from the Support Team. . . . . . . . . . . . . . . . . . . . . . . . . 136
21.5 Manufacturer’s Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Legal Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Declaration of CE Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Disposal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Drilling Template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
FRITZ!Box 3390 5
Symbols and Highlighting
Symbols and emphasized text are used to mark certain information in
this manual.
Symbols
This symbol marks useful hints and tips.
This symbol indicates important instructions that must be
observed to avoid malfunctions.
Highlighting
Marker Example
Quotation marks designate elements in the
user interface, path entries, and names of
folders and files
Pointed brackets mark wild cards <Telephone number>
Blue, underlined text designates addresses
to be entered in the browser
Blue text designates links and references
within this manual
Bold type emphasizes important words Do not click ...
“Home network”
“C:\Pictures”
“Info”
fritz.box
see page 138
FRITZ!Box 3390 6
The FRITZ!Box 3390
1 The FRITZ!Box 3390
Welcome! We are pleased you decided on a FRITZ!Box. The FRITZ!Box
3390 is the hub of your home network, connecting your computers
and network devices with the Internet. You can operate the FRITZ!Box
on a DSL or VDSL line as an Internet router.
The FRITZ!Box is equipped with ports for computers and USB devices
and supports wireless LAN technology. This means you can use the
FRITZ!Box as a wireless LAN access point for wireless devices like
notebooks, tablets or smartphones.
The FRITZ!Box integrates connected computers and network devices
into your private home network. The devices can exchange data with
each other and enjoy shared access to USB hard drives, USB printers
and other USB devices. The FRITZ!Box transmits music, video and image files to suitable playback devices in the home network.
Settings for the FRITZ!Box and for your private network are configured
in a user-friendly user interface. The user interface can be opened in
any web browser. Wizards guide you step by step through the most
important FRITZ!Box functions.
This manual assists you in connecting, configuring and operating your
FRITZ!Box. Its intention is not only to introduce to you the many functions of the device, but also to familiarize you with some of the technical context. Have fun using your FRITZ!Box.
FRITZ!Box 3390 7
Ports, Interfaces, Buttons and LEDs
printer,
USB devices
USB 2.0
for DSL without
a telephone line
DSL/VDSL
PC, game console,
network
4 x LAN (Gigabit)
Notebook, PC, smartphone,
Video/TV streaming
WLAN
2.4 GHz and 5 GHz
storage media,
UMTS/HSPA modem
USB 2.0
2 Ports, Interfaces, Buttons and LEDs
This chapter describes the ports, interfaces, buttons and LEDs of the
FRITZ!Box.
2.1 Ports and Interfaces
FRITZ!Box connection possibilities
• DSL
Socket for connecting to ADSL2+ and VDSL
• LAN 1 – LAN 4
4 gigabit Ethernet ports (10/100/1000 Base-T) for connecting computers and other network devices like game
consoles and network hubs
• USB
2 USB 2.0 ports for connecting USB devices like printers
or storage media
• Wireless access point
Integrated wireless LAN access point for connecting to
wireless devices that use the radio standard
IEEE 802.11a, IEEE 802.11b, IEEE 802.11g or
FRITZ!Box 3390 8
IEEE 802.11n (in the 2.4- or 5-GHz frequency band)
Buttons
WLAN
WPS
Power
LAN
WLAN
DSL
Info
WLAN
WPS
er
o
WLAN
WPS
2.2 Buttons
The FRITZ!Box has two buttons on the top of the housing.
w
DSLInf
FRITZ!Box buttons
WLAN Button
With the “WLAN” button you can turn the wireless LAN function on and off.
“WPS” Button
With the “WPS” button you can connect wireless devices with
the FRITZ!Box by WPS. WPS is an easy way to establish secure
wireless connections (see page 23).
FRITZ!Box 3390 9
LEDs
2.3 LEDs
Five LEDs are built into the top of the FRITZ!Box 3390, which
flash or light up to display various connection statuses and
events.
LED Condition Meaning
Power on
flashing
LAN on Network connection is active to at least one connected de-
WLAN on Wireless LAN function is enabled
flashing
DSL on Internet connection is active
Info flashing
flashing red Error: Open the FRITZ!Box user interface and follow the in-
• Device has electrical power and the DSL line is ready
for operation
• Device has electrical power and the connection to DSL
is being established or has been interrupted
vice (network adapter or hub/switch)
• Switching the wireless LAN function on or off
• Adopting the wireless LAN settings
• Performing WPS
• WPS procedure aborted: More than two wireless devices
are performing WPS at the same time. Repeat the WPS
procedure.
• Updating FRITZ!OS , the firmware of your FRITZ!Box
• Online meter reached the defined value, or another
event defined in the user interface under “System >
“Info” Display” is signaled
structions on the “Overview” page
FRITZ!Box 3390 10
Before You Connect the FRITZ!Box
3 Before You Connect the FRITZ!Box
• Check the contents of your FRITZ!Box package. See the section
Contents of the FRITZ!Box Package on page 11 for more informa-
tion.
• Make sure that the requirements for connecting and operating
the FRITZ!Box have been met. See the section Requirements for
Operation on page 11 for more information.
• Please see the security and handling instructions in the section
Security and Handling on page 12.
3.1 Contents of the FRITZ!Box Package
• FRITZ!Box 3390
• one power supply unit
• one network cable
• printed product information
3.2 Requirements for Operation
In order to operate the FRITZ!Box, you must have the following:
• an up-to-date web browser
Some of the FRITZ!Box functions can be used only with a
web browser that supports HTML5, for instance Firefox
version 17 or higher, Internet Explorer version 9 or higher, or Google Chrome version 23 or higher.
• a connection to the Internet
– DSL line with or without a splitter:
ADSL/ADSL2/ADSL2+ compliant with ITU G.992.1,
ITU G.992.3 or ITU G.992.5 (Annex B or J)
– or VDSL2 in accorance with ITU G.993.2
– or an Internet cable access with cable modem
– or a USB modem for mobile Internet access
(UMTS/HSPA)
– or another Internet connection
FRITZ!Box 3390 11
Security and Handling
• for the wireless LAN connection to tablets, smartphones
and computers:
Tablets, smartphones or computers that support wireless LAN compliant with IEEE 802.11n, IEEE 802.11g,
IEEE 802.11a, or IEEE 802.11b. Computers that do not
have wireless LAN integrated can be equipped with wireless LAN support by installing a wireless LAN device like
a FRITZ!WLAN USB Stick, for instance.
• for connecting computers using network cable:
computer with a network port (network adapter standard
Ethernet 10/100/1000 Base-T)
3.3 Security and Handling
Before installing and using the FRITZ!Box, please read the following security and handling instructions.
Safety Instructions
When connecting the FRITZ!Box 3390, be sure to observe the
following security instructions in order to protect yourself
and the FRITZ!Box from harm.
• Avoid overloading power outlets, extension cables and
socket strips. Overloaded power supply components
present a fire and electrocution risk.
– Avoid using socket strips and extension cords if at all
possible.
– Do not connect multiple extension cords or socket
strips to each other.
• Before mounting the FRITZ!Box on the wall, make sure
that there are no electrical lines, gas or water pipes located where you need to drill the holes.
If necessary, check the site with a pipe detector or consult with qualified experts.
FRITZ!Box 3390 12
Security and Handling
• Make sure that the ventilation slits on the FRITZ!Box
• Do not place the FRITZ!Box on excessively heat-sensitive
• Do not install the FRITZ!Box during an electrical storm.
• During a storm, disconnect the FRITZ!Box from the power
• Never let liquids get inside the FRITZ!Box. Otherwise,
• Do not open the FRITZ!Box housing. The device contains
• The FRITZ!Box is intended for indoor use only.
housing are always unobstructed. The ventilation slits
provide for air cooling.
– The FRITZ!Box should not be placed on a carpet or on
upholstered furniture.
– Do not cover the FRITZ!Box.
surfaces, as the base of the device can heat up during
normal operation.
supply and from the DSL or VDSL line.
electric shocks or short circuits may result.
hazardous components and should only be opened by
authorized repair technicians.
Handling the FRITZ!Box
• You can either place the FRITZ!Box on a horizontal sur-
face or mount it on a wall. For a drilling template to
mount the FRITZ!Box on a wall, see page 141.
• Place or hang the FRITZ!Box in a dry location that is free
of dust and protected from direct sunlight.
• For ideal operating conditions, mount the FRITZ!Box on a
wall with the cables connected on the bottom.
• When connecting the FRITZ!Box to your computer using a
network cable, keep in mind that the cable can be no
longer than 100 m.
• If you would like to establish wireless connections be-
tween the FRITZ!Box and the computer, position the
FRITZ!Box at a central location.
FRITZ!Box 3390 13
Security and Handling
• Make sure to keep enough distance from potential
sources of interference like microwave devices or electric devices with large metal housings.
FRITZ!Box 3390 14
Connecting the FRITZ!Box
4 Connecting the FRITZ!Box
• Connect the FRITZ!Box to the power supply.
• Connect the FRITZ!Box to your Internet connection.
This chapter tells you how.
Before you connect the FRITZ!Box, note the additional instructions in the section Security and Handling on page 12.
4.1 Connecting to Electrical Power
Power
LAN
WLAN
DSL
Info
DSL
Connecting to the power supply
1. Pick up the power supply unit included in the FRITZ!Box
package.
WPS
W
LAN
Power
LAN 4
LAN 3
LAN 2
LAN 1
Use only this power supply unit for connecting to electrical power.
2. Connect the power supply unit to the socket on the
FRITZ!Box labeled “Power”.
3. Plug the other end into an AC power outlet.
The “Power” LED begins flashing after a few seconds to indicate that the FRITZ!Box is ready for operation.
4.2 Connecting to the Internet
The FRITZ!Box can be connected using various types of Internet connections:
• DSL/VDSL line
• Internet cable access using a cable modem
• Internet via mobile network using a UMTS/HSPA modem
FRITZ!Box 3390 15
Connecting to the Internet
Connecting to a DSL or VDSL line
How to connect the FRITZ!Box depends on the type of your line.
Connection Sockets Connecting the
FRITZ!Box
DSL or VDSL line with fixed line
Your fixed telephone line is an
analog line or an ISDN line.
You have a telephone
socket (left) and a DSL
splitter.
If you have ISDN, the
NTBA is also connected to
the DSL splitter.
Only DSL or VDSL line without a
fixed line (also called an “IPbased line” or a “direct access”).
Telephone calls can be conducted
over the Internet.
You have a telephone
socket.
Read the instructions
on page 17.
Read the instructions
on page 17.
FRITZ!Box 3390 16
Connecting to the Internet
LAN 2
LAN 3
LAN 4
Power
Power
WLAN
LAN
DSL
Info
DSL
LAN 1
WPS
W
LAN
Connecting to a DSL or VDSL Line with a Fixed Line
Connecting to the DSL splitter
1. Insert the DSL cable included in the package into the
“DSL” socket on the FRITZ!Box.
2. Insert the free end of the cable into the DSL socket on
the DSL splitter.
On the FRITZ!Box the “Power” LED lights up.
Connecting to a DSL or VDSL Line
Power
LAN
WLAN
DSL
Info
DSL
Connecting to the telephone socket
1. Insert the DSL cable included in the package into the
“DSL” socket on the FRITZ!Box.
2. Insert the DSL cable into your telephone socket.
On the FRITZ!Box the “Power” LED lights up.
FRITZ!Box 3390 17
WPS
W
LAN
Power
LAN 4
LAN 3
LAN 2
LAN 1
Connecting to the Internet
Connecting with the Cable Connection
With an additional cable modem you can also use your
FRITZ!Box 3390 at a cable connection. Use a network cable.
1. Connect the free end of the network cable to the LAN
(Ethernet) port on the cable modem.
2. Connect the other end of the network cable to the socket
on the FRITZ!Box labeled “LAN 1”.
3. Connect a computer with the FRITZ!Box either via wire-
less LAN or using a network cable (see page 20).
4. Set up the Internet connection for connections via cable
in the FRITZ!Box (see page 37).
Connecting to the Internet via the Mobile Network
If no other kind of Internet connection is available, you can
use your FRITZ!Box to connect to the Internet via the mobile
communications network. A USB modem for mobile Internet
access (UMTS/HSPA) is required for this.
The FRITZ!Box supports UMTS/HSPA modems from various
manufacturers.
1. Insert the USB modem into the USB port on the
FRITZ!Box.
2. Set up the Internet connection via the mobile communi-
cations network (see page 37).
FRITZ!Box 3390 18
Connecting to the Internet
Connecting with a Router or a Network
You can use the FRITZ!Box on an already existing Internet access. To do this the FRITZ!Box is connected to the router or
network.
Connecting Using a Network Cable
1. Connect the FRITZ!Box to the router with a network cable.
2. Insert one end of the cable into the socket on the
FRITZ!Box labeled “LAN 1”.
3. Insert the other end of the cable into a network socket
on the router or in the network.
Once you have connected a computer to the FRITZ!Box, you
can configure the Internet connection as described in section
Internet Connection over LAN 1: FRITZ!Box as a Router on
page 38.
FRITZ!Box 3390 19
Connecting the Computer to the FRITZ!Box
LAN 2
LAN 3
LAN 4
Power
Power
WLAN
LAN
DSL
Info
DSL
LAN 1
WPS
W
LAN
5 Connecting the Computer to the FRITZ!Box
You can connect a computer with the FRITZ!Box either using a network
cable or over wireless LAN.
A computer can be connected with the FRITZ!Box using only
one of these methods. It is not possible to connect using the
network cable and wireless LAN.
5.1 Connecting Computers to the LAN Port
Connecting a computer using a network cable
1. Insert the network cable included in the package into
the network (LAN) port of the computer.
2. Insert the free end of the cable into a LAN socket on the
FRITZ!Box.
Now the FRITZ!Box and the computer are connected with each
other.
FRITZ!Box 3390 20
Connecting Computers to the LAN Port
Connecting to Additional Computers
To connect additional computers to the network ports, futher
network (LAN) cable is required. In purchasing a LAN cable,
note the instructions in the section Network Cable on
page 133.
One computer can be connected to each network port of the
FRITZ!Box.
Connecting a Network Hub or Switch
You can also connect a network hub or switch to the LAN
ports on the FRITZ!Box.
Info
WPS
W
LAN
Power
LAN
WLAN
DSL
Connecting the FRITZ!Box to a network hub
1. Insert the network cable included in the package into
the uplink port of the network hub or network switch.
2. Insert the free end of the cable into a LAN socket on the
FRITZ!Box.
The FRITZ!Box and the network hub are now connected with
each other.
FRITZ!Box 3390 21
Power
LAN 4
LAN 3
LAN 2
LAN 1
DSL
Connecting Computers over Wireless LAN
5.2 Connecting Computers over Wireless LAN
Using wireless LAN radio technology you can connect multiple computers with the FRITZ!Box wirelessly.
Please note the following before establishing a wireless connection between the computer and the FRITZ!Box:
• Wireless device
A computer to be connected to the FRITZ!Box via wireless
LAN must support this technology. This means it must be
equipped with a wireless LAN device. A wireless LAN
device can be an external wireless LAN adapter—like a
USB stick, for example—or a device integrated in the
computer. Many modern computers and notebooks
come with a wireless LAN device integrated.
• Wireless LAN security settings
In the FRITZ!Box, wireless LAN security settings are enabled upon delivery. Before a computer can establish a
wireless connection to the FRITZ!Box, the wireless LAN
security settings of the FRITZ!Box must be transferred to
the wireless LAN device.
For this procedure the FRITZ!Box supports two automatic
methods, AVM Stick & Surf and WPS (Wi-Fi Protected
Setup). The security settings can also be transferred
manually.
For more information on wireless LAN, see the section
FRITZ!Box as a Wireless Access Point from page 80.
FRITZ!Box 3390 22
Connecting Computers over Wireless LAN
WLAN
WPS
Power
LAN
WLAN
DSL
Info
LANLAN
DSLDSL
InfoInfo
Establishing a Wireless LAN Connection Using WPS
The FRITZ!Box supports WPS (Wi-Fi Protected Setup). Wireless
devices that also support WPS can be connected with your
FRITZ!Box securely using this method. All of the necessary
wireless LAN security settings are transferred in the process.
There are two kinds of WPS: the push-button method and the
PIN method.
WPS with the Push-Button Method
The push-button method (WPS PBC) can be used if your wireless LAN device is equipped with a WPS button, or if WPS can
be enabled via the control software of the wireless LAN device.
1. Briefly press the “WPS” button of the FRITZ!Box.
2. When the “WLAN” LED flashes, start WPS on the wireless
LAN device. You have two minutes for this task.
How to start WPS depends on the wireless LAN device.
Either press a button on the wireless LAN device, or start
WPS in the device's control software.
The connection between the FRITZ!Box and the computer is
established automatically. The computer is now connected
with the FRITZ!Box.
FRITZ!Box 3390 23
Connecting Computers over Wireless LAN
WPS with the PIN Method
If your wireless LAN device supports WPS, but does not have
a button to start the push method nor any possibility to enable it in its control software, use the PIN method to establish
the wireless LAN connection.
You can choose between two methods:
• the FRITZ!Box specifies the PIN
• the wireless LAN device specifies the PIN.
The FRITZ!Box Specifies the PIN
1. Open the FRITZ!Box user interface.
2. Select the “WLAN / Security” menu.
3. Go to the “WPS Quick Connection” page.
4. Enable the setting “WPS enabled”.
5. Select the option “PIN method (WPS-PIN), the FRITZ!Box
specifies the PIN”.
6. The PIN will be displayed. Enter this PIN in the control
software of the wireless LAN device.
7. Click “Start WPS”.
The “WLAN” LED on the FRITZ!Box flashes slowly, indicating
that the WPS procedure has begun. Now a secure wireless
LAN connection is being established between the FRITZ!Box
and the wireless LAN device.
The Wireless LAN Device Specifies the PIN
1. Open the FRITZ!Box user interface.
2. Select the “WLAN / Security” menu.
3. Go to the “WPS Quick Connection” page.
4. Enable the setting “WPS enabled”.
5. Select the option “PIN method (WPS-PIN), the wireless
device specifies the PIN”.
FRITZ!Box 3390 24
Connecting Computers over Wireless LAN
6. Now start the control software of the wireless LAN de-
vice. The program outputs a PIN for establishing a connection.
7. Enter this PIN in the FRITZ!Box user interface.
8. Click “Start WPS”.
The “WLAN” LED on the FRITZ!Box flashes slowly, indicating
that the WPS procedure has begun. Now a secure wireless
LAN connection is being established between the FRITZ!Box
and the wireless LAN device.
Establishing a Wireless Connection with AVM Stick & Surf
If you use a FRITZ!WLAN USB Stick from AVM as the wireless
LAN device, you can use AVM Stick & Surf to establish a secure wireless LAN connection quickly and conveniently.
1. Switch on your computer.
2. Insert your FRITZ!WLAN USB Stick into one of the USB
ports on the FRITZ!Box.
The wireless LAN security settings are transmitted to the
FRITZ!WLAN USB Stick. The “Info” LED on the FRITZ!Box
begins flashing quickly.
As soon as the “Info” LED stops flashing, transmission
of the settings has been concluded.
3. Remove the FRITZ!WLAN USB Stick.
4. Now insert the FRITZ!WLAN USB Stick into the USB port
of the computer.
The security settings will be adopted and the wireless LAN
connection between the FRITZ!Box and the FRITZ!WLAN USB
Stick will be established. As soon as the wireless LAN connection has been established the computer is connected to the
FRITZ!Box.
See the AVM FRITZ!WLAN USB Stick manual for details.
FRITZ!Box 3390 25
Connecting Computers over Wireless LAN
Transferring the Wireless LAN Security Settings
Manually
The wireless LAN security settings for wireless devices can also be transferred manually. Manual transfer is unavoidable if
a wireless LAN device does not support any methods for
transferring the security settings automatically.
For manual transfer the wireless LAN security settings have to
be entered in the wireless LAN software.
Wireless devices are generally delivered with their own wireless LAN software, which is installed in the computer along
with the wireless device. By now many operating systems
have wireless LAN software included. Integrated wireless devices sometimes use the operating system’s wireless LAN
software.
Installing a Wireless LAN Device
If you need to use a separate wireless LAN device because
you do not have one integrated, then install the wireless LAN
device in the computer along with the corresponding wireless
LAN software. Please take note of the instructions in the documentation of the device.
Transferring Wireless LAN Security Settings
The values for wireless LAN security preconfigured in the
FRITZ!Box have to be transferred to the wireless LAN device.
The values preset in the FRITZ!Box are printed on the sticker
attached to the bottom of the housing. If you would like to
establish a wireless LAN connection using these values, then
your wireless LAN device must support the preset encryption
method. If this is not the case, first change the settings in the
FRITZ!Box. To do this, connect your computer and the
FRITZ!Box using a network cable.
1. Start the wireless LAN software.
2. The following table presents the values that are possible
for the connection between the FRITZ!Box and the wireless LAN device. Enter in the wireless LAN software the
FRITZ!Box 3390 26
Connecting Computers over Wireless LAN
values set in the FRITZ!Box. If you changed the preconfigured values in the FRITZ!Box, then enter these
changed values in the wireless LAN software.
SSID (name of the wireless LAN radio network)
Encryption method WPA2 (AES-CCMP)
Encryption WPA2-PSK (AES)
Network key The key is printed on the sticker at-
Network mode Infrastructure
FRITZ!Box 3390
tached to the bottom of the housing.
3. Confirm your entries using the relevant button in the us-
er interface (for instance, “OK” or “Connect”).
Now your wireless LAN device and the FRITZ!Box are
connected with each other wirelessly.
If the Wireless LAN Device Does Not Support WPA
If your wireless LAN device does not support WPA encryption,
you must convert the encryption set in the FRITZ!Box to WEP.
For this you must change the wireless LAN settings in the
FRITZ!Box.
1. Connect the FRITZ!Box and the computer using the net-
work cable (yellow) (see the section Connecting Compu-
ters to the LAN Port on page 20).
2. Open the FRITZ!Box user interface (see the section
Opening the User Interface on page 29).
3. Select the “WLAN > Security” menu.
4. Then select WEP encryption and enter a network key.
5. Click the “Apply” button.
A window is displayed with the wireless LAN security settings.
6. Make a note of the settings or print out the page.
FRITZ!Box 3390 27
Connecting Computers over Wireless LAN
7. Close the user interface and clear the connection be-
tween the FRITZ!Box and the computer. Remove the network cable (yellow).
8. Configure your wireless LAN device with the security set-
tings entered in the FRITZ!Box.
The wireless LAN connection between your wireless device
and the FRITZ!Box will be established.
We strongly recommend using a wireless LAN device that
supports WPA or WPA2 (for instance, a FRITZ!WLAN USB Stick
from AVM). WEP is out of date and data encrypted with WEP
can be deciphered within minutes.
FRITZ!Box 3390 28
The FRITZ!Box User Interface
6The FRITZ!Box User Interface
The FRITZ!Box has a user interface you can open in a web browser on
your computer.
In the user interface you can set up the FRITZ!Box, enable or disable
functions and receive information on the FRITZ!Box and on your connections.
6.1 Opening the User Interface
The FRITZ!Box user interface can be opened on any computer
connected with the FRITZ!Box.
1. Start a web browser on your computer.
2. Enter fritz.box
The FRITZ!Box user interface opens.
Entering the address fritz.box in the browser
If the user interface does not open, see the instructions on
resolving errors in the section from page 122.
in the address line of the browser.
FRITZ!Box 3390 29
Overview: Everything at a Glance
6.2 Overview: Everything at a Glance
All important information about the FRITZ!Box is displayed directly on the “Overview” page of the FRITZ!Box user interface.
By clicking the linked entries or “more...” you can jump from
this page to the corresponding menus and configure settings
there.
The FRITZ!Box Overview Page
In the upper area of the window the FRITZ!Box is displayed
with its complete product name, the currently installed version of FRITZ!OS, and its current energy consumption.
Depending on your settings, the following additional information is displayed here:
• If you assigned an individual name for your FRITZ!Box
(see page 94), this name will be displayed here.
• If you use the automatic search for updates (page 62)
and a new FRITZ!OS version is available on the AVM Update Server for your FRITZ!Box, you will be notified.
In the middle area of the window information is presented about
connections, interfaces, and configured convenience functions.
In the lower are of the window this information is rounded out
with the list of connected devices.
FRITZ!Box 3390 30
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