Ecovacs 500 DC3G User Manual

Instruction Manual

Manuel d’instructions

Manual de instrucciones

Instruction Manual

........................................................................................................... 2

FR-CA

ES-LATAM

Congratulations on the purchase of your ECOVACS ROBOTICS DEEBOT! We hope it brings you many years of satisfaction. We believe that your new robot will help keep your home clean and give you more quality time to do other things.

Live Smart. Enjoy Life.

Should you encounter situations that have not been properly addressed in this Instruction Manual, please contact our

Customer Service Center where a technician will be able to help you with your specic problem or question.

For more information, please visit the ECOVACS ROBOTICS ofcial website: www.ecovacs.com

The company reserves the right to make technological and/or design changes to this product for continuous improvement.

Manuel d’instructions

Manual de instrucciones

.................................................................................................... 25

.............................................................................................. 49

Thank you for choosing DEEBOT!

Contents

1. Important Safety Instructions ...........................................................................................................................................4

2. Package Contents .............................................................................................................................................................9

3. Operating and Programming ..........................................................................................................................................12

4. Maintenance .....................................................................................................................................................................17

5. Indicator Light and Alarm Sounds .................................................................................................................................21

6. Troubleshooting ..............................................................................................................................................................22

7. Technical Specifications .................................................................................................................................................24

1. Important Safety Instructions

Household use only

IMPORTANT SAFETY INSTRUCTIONS

When using an electrical appliance, basic precautions

should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE.

WARNING:

and instructions. Failure to follow the warnings and instructions may result in electric shock, fire or serious injury.

1. Do not allow to be used as a toy. Close attention is necessary when used by or near children.

2. Clear the area to be cleaned. Remove power

cords and small objects from the oor that could

entangle the Appliance. Tuck rug fringe under the rug base, and lift items such as curtains and

tablecloths off the oor.

Read all safety warnings

3. If there is a drop off in the cleaning area due to a step or stairs, you should operate the Appliance to ensure that it can detect the step without falling over the edge. It may become necessary to place a physical barrier at the edge to keep the unit from falling. Make sure the physical barrier is not a trip hazard.

4. Only use as described in this manual. Only use attachments recommended or sold by the manufacturer.

5. Please make sure your power supply voltage matches the power voltage marked on the Charging Dock.

6. For INDOOR use ONLY. Do not use the Appliance in outdoor, commercial or industrial environments.

7. Non-rechargeable batteries are prohibited. For battery information, please refer to

Specications section.

8. Do not use without dust bin and/or filters in place.

9. Do not operate the Appliance in an area where there are lit candles or fragile objects on the

oor to be cleaned.

1. Important Safety Instructions

10. Do not use and store in extremely hot or cold

environments (below -5°C/23˚F or above 40°C/104˚F). Please charge the robot in

temperature above 0°C/32°F and below 40°C/104°F.

11. Keep hair, loose clothing, ngers, and all parts of body away from any openings and moving parts. Do not operate the Appliance in a room where an

12. infant or child is sleeping.

13. Do not use Appliance on wet surfaces or surfaces with standing water.

14. Do not allow the Appliance to pick up large objects like stones, large pieces of paper or any item that may clog the Appliance.

15. Do not use Appliance to pick up flammable or combustible materials such as gasoline, printer or copier toner, or use in areas where they may be present.

16. Do not use Appliance to pick up anything that is burning or smoking, such as cigarettes, matches,

hot ashes, or anything that could cause a re.

17. Do not put objects into the suction intake. Do not use if the suction intake is blocked. Keep the

intake clear of dust, lint, hair, or anything that

may reduce air ow.

18. Take care not to damage the power cord. Do not pull on or carry the Appliance or Charging Dock by the power cord, use the power cord as a handle, close a door on the power cord, or pull power cord around sharp edges or corners. Do not run Appliance over the power cord. Keep power cord away from hot surfaces. Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

19. If the power cord is damaged, it must be replaced by the manufacturer or its service agent in order to avoid a hazard.

20. Do not use the Charging Dock if it is damaged.

21. Do not use with a damaged power cord or receptacle. Do not use the Appliance or Charging Dock if it is not working properly, has been dropped, damaged, left outdoors, or come in contact with water. It must be repaired by the manufacturer or its service agent in order to avoid a hazard.

22. Turn OFF the power switch before cleaning or maintaining the Appliance.

1. Important Safety Instructions

23. The plug must be removed from the receptacle before cleaning or maintaining the Charging Dock.

24. Remove the Appliance from the Charging Dock, and turn OFF the power switch to the Appliance before removing the battery for disposal of the Appliance.

25. The battery must be removed and discarded according to local laws and regulations before disposal of the Appliance.

26. Please dispose of used batteries according to local laws and regulations.

27. Do not incinerate the Appliance even if it is severely damaged. The batteries can explode in

a re.

28. When not using the Charging Dock for a long period of time, please unplug it.

29. The Appliance must be used in accordance with the directions in this Instruction Manual. ECOVACS ROBOTICS cannot be held liable or responsible for any damages or injuries caused by improper use.

30. The robot contains batteries that are only replaceable by skilled persons. To replace or

remove the battery, please contact Customer Service.

31. If the robot will not be used for a long time, fully charge the robot and power OFF for storage and unplug the Charging Dock.

32. Prevent unintentional starting. Ensure the switch is in the off position before connecting to battery pack, picking up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing appliance that have the switch on invites accidents.

33. When battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects that can make a connection from one terminal to another. Shorting the battery terminals together

may cause burns or a re.

34. Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.

1. Important Safety Instructions

35. Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior

resulting in re, explosion or risk of injury.

36. Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 130°C may cause explosion. The temperature of 130°C can be replaced by the temperature of 265°F.

37. Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk

of re.

38. Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.

39. Do not modify or attempt to repair the appliance

or the battery pack (as applicable) except as

indicated in the instructions for use and care.

40. Place the cords from other appliances out of the area to be cleaned.

41. Do not operate the vacuum in a room that has lit candles on furniture that the vacuum may accidentally hit or bump into.

42. Do not allow children to sit on the vacuum.

43. Recharge only with the charger specied by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.

44. Use appliances only with specically designated battery packs. Use of any other battery packs

may create a risk of injury and re.

45. Do not handle plug or appliance with wet hands.

SAVE THESE INSTRUCTIONS

1. Important Safety Instructions

This device complies with Part 15 of the FCC Rules / Industry Canada licence-exempt RSS standard(s). Operation is subject to the following

two conditions: (1) this device may not cause harmful interference,

and (2) this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

NOTE:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

FCC RF Radiation Exposure Statement Caution: To maintain

compliance with the FCC’s RF exposure guidelines, place the product at least 20cm from nearby persons. To ensure compliance, operations at closer than this distance is not recommended. This device contains licence-exempt transmitter(s)/receiver(s)

that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following

two conditions:

1) This device may not cause interference.

2) This device must accept any interference, including interference that may cause undesired operation of the device. To disable Wi-Fi module on DEEBOT, turn the robot's Bottom Power Switch ON. Place the robot on the Charging Dock making sure the Charging Contacts on DEEBOT and the Charging Dock Pins make a connection. Press and hold the AUTO Mode Button on the robot for 10 seconds until DEEBOT emits 3 beeps. To enable Wi-Fi module on DEEBOT, turn the robot's Bottom Power Switch OFF and then power ON. The Wi-Fi module is turned on when DEEBOT is restarted.

2.1 Package Contents

2. Package Contents

Robot

Remote Control with

Batteries

Note: Figures and illustrations are for reference only and may differ from actual product appearance.

Product design and specications are subject to changes without notice.

Multi-Function Cleaning

Charging Dock + Power Adapter

Tool

Instruction Manual Quick Start Guide

(2) Side Brushes

2. Package Contents

2.3 Product Diagram

Robot

Dust Bin Release Button

Bottom View

Main Brush Option

AUTO Mode Button

Wi-Fi Indicator

Charging Contacts

Anti-Collision Sensors and Bumper

Anti-Drop Sensors

Dust Bin

Side Brushes

Power Switch

Reset Button

Universal Wheel

Charging Dock Remote Control

2. Package Contents

Power Indicator Light

Power Adapter

Charging Dock Pins

Power Adapter Port

Direction Control Buttons

Return to Charger Mode Button

Spot Cleaning Mode Button

START/PAUSE Button

Edge Cleaning Button

3. Operating and Programming

3.1 Notes Before Cleaning

WARNING: Do not use DEEBOT on wet surfaces or surfaces with standing water.

Before using the product on a rug with tasseled edges, please fold the rug edges under.

It may be necessary to place a physical barrier at the edge of a drop to stop the unit from falling over the edge.

Tidy up the area to be cleaned by putting furniture, such as chairs, in their proper place.

Remove power cords and small objects from the oor that the robot

could be obstructed by.

3.2 Preparation

Remove Protective Strip

Plug in Adapter

3. Operating and Programming

Charging Dock Placement

Install Side Brushes

Power ON

Charge DEEBOT

Note: When DEEBOT completes the cleaning cycle or

when battery power gets low, DEEBOT automatically returns to the Charging Dock to recharge itself.

3. Operating and Programming

3.3 Selecting Cleaning Mode

AUTO Cleaning Mode

A Random Cleaning Pattern (optimized for carpets) will be selected by default.

Spot Cleaning Mode (Less than 3 minutes)

Edge Cleaning Mode

3. Operating and Programming

Return to Charging Dock

≥3s

All the functions mentioned above can be enabled on the App. Download ECOVACS App to access more features, including Edge Cleaning, Scheduled Cleaning, etc.

ECOVACS HOME

iOS 9.0 or later Android 4.0 or later

3. Operating and Programming

3.4 Pause, Wake Up, Power Off

Pause

Wake Up

Note: The robot’s Control Panel stops glowing after the robot is paused

for a few minutes. Press the AUTO Mode Button on DEEBOT to wake up the robot.

Power OFF

Note: When DEEBOT is not working, it is recommended to keep it

switched ON and charging.

Press the AUTO button on DEEBOT to wake it up

4. Maintenance

Before performing cleaning and maintenance tasks on DEEBOT, turn the robot OFF and unplug the Charging Dock.

4.1 Dust Bin and Filters

Dust Bin

Filter Net

Dust Bin Cover

Sponge Filter

High Efciency Filter

Dust Bin

Dust Bin Release Button

4. Maintenance

4.2 Main Brush and Side Brushes

Note: A Multi-Function Cleaning Tool is provided for easy maintenance. Handle with care, this cleaning tool has sharp edges.

Main Brush

Side Brushes

1 2 3

4.3 Other Components

4. Maintenance

Note: Before cleaning the robot’s Charging Contacts

and Charging Dock Pins, turn the robot OFF and unplug the Charging Dock.

4.4 Regular Maintenance

To keep DEEBOT running at peak performance, perform maintenance tasks and replace parts with the following frequencies:

Robot Part Maintenance Frequency Replacement Frequency

Side Brush Once every 2 weeks Every 3-6 months

Main Brush Once per week Every 6-12 months

Sponge Filter/ High Efciency Filter Once per week Every 3-6 months

Universal Wheel

Anti-Drop Sensors

Bumper

Charging Contacts

Charging Dock Pins

A Multi-Function Cleaning Tool is provided for easy maintenance. Handle with care, this cleaning tool has sharp edges.

Note: ECOVACS manufactures various replacement parts and ttings. Please contact Customer Service for more information on replacement parts.

Once per week /

5. Indicator Light and Alarm Sounds

DEEBOT will tell you something is wrong with an alarm indicator light and sounds. More detailed support is available through the ECOVACS App and online website.

Indicator Light

Scenario Indicator Light

The robot is cleaning AUTO Mode Button glows a solid WHITE

The robot is charging AUTO Mode Button ashes WHITE

The robot has low battery AUTO Mode Button glows a solid RED

The robot has a problem AUTO Mode Button ashes RED

Alarm Sounds

Alarm Sound Problems Solution

One Beep Main Brush or Side Brush is tangled.

Two Beeps Anti-Drop Sensor Malfunction

Continuous Beeps

The Robot is suspended or the Driving Wheels are tangled.

Clean Main Brush or Side Brush as mentioned in Section 4 Maintenance.

Use a cleaning cloth to wipe the Anti-Drop Sensor clean.

Put the Robot back on the ground or gently pat the bumper and clean the Driving Wheel as mentioned in Section 4 Maintenance.

6. Troubleshooting

No. Malfunction Possible Causes Solutions

DEEBOT is not switched ON. Switch ON DEEBOT.

1 DEEBOT is not charging.

DEEBOT cannot return to the

Charging Dock.

DEEBOT gets stuck while

working and stops.

DEEBOT returns to the

Charging Dock before it has

nished cleaning.

DEEBOT has not connected to the Charging Dock.

The battery is completely discharged.

The Charging Dock is not correctly placed. Refer to section 3.2 to correctly place the Charging Dock.

DEEBOT is tangled with something on the oor

(electrical wires, curtains, carpet fringing, etc.).

When the battery gets low, DEEBOT automatically switches to Return to Charger Mode and returns to the Charging Dock to recharge itself.

Working time varies according to oor

surface, room complexity and the Cleaning Mode selected.

Be sure that the robot’s Charging Contacts have connected to the Charging Dock Pins.

Re-activate the battery. Switch ON DEEBOT. Place DEEBOT on the Charging Dock by hand, remove after charging for 3 minutes, repeat 3 times; then charge normally.

DEEBOT will try various ways to free itself. If it is unsuccessful, manually remove the obstacles and restart.

This is normal. No solution necessary.

6. Troubleshooting

No. Malfunction Possible Causes Solutions

DEEBOT does not clean

automatically at the scheduled time.

DEEBOT does not clean the

whole area.

DEEBOT is not able to connect

to the home Wi-Fi network.

Time Scheduling function is cancelled.

The Continued Cleaning function is turned

ON and DEEBOT has just nished cleaning

the scheduled cleaning area.

DEEBOT is switched OFF. Switch ON DEEBOT.

The robot’s battery is low.

The robot’s Suction Intake is blocked and/or there is debris stuck in its components.

The cleaning area is not tidy.

Incorrect home Wi-Fi username or password entered.

DEEBOT is not within range of your home Wi-Fi signal.

Network setup started before DEEBOT was ready.

Your smartphone’s operating system needs to be updated.

Program DEEBOT to clean at specic times using the

ECOVACS App.

This is normal. No solution necessary.

Keep DEEBOT switched ON and connected to the Charging Dock to make sure it has a full battery to work at any time.

Power OFF DEEBOT, clean the Dust Bin and invert the robot. Clean the robot’s Suction Intake, Side Brushes and the Main Brush as described in Section 4.

Remove small objects from the oor and tidy up the

cleaning area before DEEBOT starts cleaning.

Enter the correct home Wi-Fi username and password.

Make sure DEEBOT is within range of your home Wi-Fi signal.

Turn ON Power Switch. Press the RESET Button for 3 seconds. DEEBOT is ready for network setup when it

plays a musical tune and its Wi-Fi Indicator light ashes

slowly.

Update your smartphone’s operating system. The ECOVACS App runs on iOS 9.0 and above, Android 4.0 and above.

+ 51 hidden pages

Ecovacs 500 DC3G User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual