Citizen CD-S500S, CD-S501A, CD-S501S, CD-S503A, CD-S503S User Manual

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DOT MATRIX PRINTER
CD-S500 Series
CD-S500A
User's Manual

Table of Contents

COMPLIANCE STATEMENT FOR EUROPEAN USERS ............................................................... 3
FCC COMPLIANCE STATEMENT FOR AMERICAN USERS ...................................................... 3
ETAT DE CONFORMITE EMI A L’USAGE DES UTILISATEURS CANADIENS ........................ 5
Important Safety Instructions ......................................................................................................... 6
Notice ................................................................................................................................................ 7
SAFETY INSTRUCTIONS which must be strictry observed! ................................................... 8
Chapter1 Introduction
Features ................................................................................................................. 12
Explanation of the Models ................................................................................ 13
Checking the Accessories ................................................................................. 15
Chapter2 Names and Functions of Parts
................................................................................................................................16
Chapter3 Preparing the Printer
Connections........................................................................................................ 20
Installation............................................................................................................23
Setting the Paper Near End Sensor ................................................................24
Setting the Paper Width and Printing Line Column Number .................... 25
Installing the Ribbon Cassette .........................................................................27
Installing Roll Paper ............................................................................................ 28
Operation when the cover is opened and closed ........................................ 33
Chapter4 Maintenance Mode
HEX Dump Mode ............................................................................................ 35
Soft SW Setting Mode ................................................................................... 35
Initial Factory Shipping Mode ...................................................................... 39
Cut Position Adjustment Mode .................................................................. 40
Error Indicators.................................................................................................... 41
Trouble Shooting ................................................................................................ 43
Chapter5 Appendixes
Specifications ..................................................................................................... 44
Interface ............................................................................................................... 48
2
COMPLIANCE STATEMENT
FOR EUROPEAN USERS
CE marking shows conformity to the following criteria and provisions: Low Voltage Directive (73/23/EEC)/EN60950-1 EMC Directive (89/336/EEC)/EN55022, EN55024, EN61000-3-2 & EN61000-3-3
FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
CITIZEN is a registered trade mark of CITIZEN WATCH CO., LTD., JAPAN
Company names and product names in this manual are trademarks or
registered trademarks of relevant companies.
Copyright © 2005 CITIZEN SYSTEMS JAPAN CO., LTD.
3
EMI COMPLIANCE STATEMENT
FOR CANADIAN USERS
This Class A digital apparatus complies with Canadian ICES-003.
This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer's instructions, may cause interference to radio and television reception. This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. This equipment is designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
CAUTION : Use shielded cables to connect this device to computers.
Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the equipment.
4
ETAT DE CONFORMITE EMI A L’USAGE
DES UTILISATEURS CANADIENS
Cet appareil numérique de la classe A est conforme à la norme
NMB-003 du Canada.
Cet équipment produit et utilise l’énergie à radiofréquences et s’iln’est pas installé et utilisé correctment, c’esst à dire en accord strict avec les instructions du fabricant, il risque de provoquer des intérferences avec la réception de la radio et de latélévision.
Le présent appareil numérique n’émet pas de bruite radio électriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Réglement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada.
Cet équipment est conçu pour fournir une protection satisfaisante contre de telles interférences dans une installation résidentielle. Cependant, il n’y a pas de garantie contre les interférences avec les réceptions radio ou télévision, provoquées par la mise en et hors circuit de l’équipment; aussi, il est demandé a l’utilisateur d’essayer de corriger l’interférence par l’une ou plus des mesures suivantes:
Réorienter l’antenne de réception.
Installer l’ordinateur autre part, par égard pour le récepteur.
Brancher l’ordinateur dans une prise de courant différente de façon à ce
que l’ordinateur et le récepteur soient branchés sur des circuits différents.
5

Important Safety Instructions

Read all of these instructions and save them for later reference.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol
cleaners. Use a damp cloth for cleaning.
Do not use this product near water.
Do not place this product on an unstable cart, stand or table. The product may fall,
causing serious damage to the product.
Slots and openings on the cabinet and the back or bottom are provided for ventilation. To ensure reliable operation of the product and to protect it from overheating, do not block or cover these openings. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided.
This product should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.
This product is equipped with a three-pronged plug, a plug having a third (grounding) pin. This plug will only fit into a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the grounding-type plug.
Do not allow anything to rest on the power cord. Do not locate this product where the cord will be walked on.
If an extension cord is used with this product, make sure that the total of the ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes for 120V outlet and 7.5 amperes for 220V­240V outlet.
Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.
Except as explained elsewhere in this manual, don't attempt to service this product yourself. Opening and removing those covers that are marked "Do Not Remove" may expose you to dangerous voltage points or other risks. Refer all servicing on those compartments to service personnel.
6
The main plug on this equipment must be used to disconnect mains power. Please ensure that the socket outlet is installed near the equipment and shall be easily accessible.
Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: A. When the power cord or plug is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally when the operating instructions are
followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal
operation. E. If the product has been dropped or the cabinet has been damaged. F. If the product exhibits a distinct change in performance, indicating a need for
service.

Notice

Before use, be sure to read this manual. And keep it handy for reference when needed.
The contents of this manual may change without prior notice.
Reproduction, transfer, or transmission of the contents of this manual without prior
consent is strictly prohibited.
We are not liable for any damage resulting from the use of the information contained herein, regardless of errors, omissions, or misprints.
We are not liable for any problems resulting from the use of optional products and consumable supplies other than the designated products contained herein.
Do not handle, disassemble or repair the parts other than those specified in this manual.
We are not liable for any damage caused by user's erroneous use of the printer and inadequate environment.
Data residing in the printer is temporary. Therefore, all data will be lost if power is lost. We are not liable for any damage or loss of profits caused by data loss due to failures, repairs, inspections, etc.
Please contact us if there are any mistakes or ambiguities within this manual.
If there are missing or incorrectly collated pages in this manual, contact us to obtain
a new manual.
7
SAFETY INSTRUCTIONS
which must be strictly observed !
To prevent personal injury or property damage, the following shall be strictly observed.
The degree of possible injury and damage due to incorrect use or improperly following instructions is described below.
Indicates a situation which, if not observed
Warning
and handled properly, could result in death
or serious injury.
Caution
Meaning of symbols
This symbol indicates that something must be handled carefully.
This symbol indicates something that must not be done.
This symbol indicates something that must be done.
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Indicates a situation which, if not observed
and handled properly, could result in injury.
Warning
Never perform the following. If not avoided, these may cause damage or trouble to the printer or cause the printer to overheat and release smoke and cause burns or an electrical shock. If the printer is damaged or is malfunctioning, be sure to turn the printer off immediately and remove the power cord from the outlet, then consult our service personnel.
Do not place the printer in a poorly ventilated area, or shut off the air vent of the printer.
Do not place the printer where chemical reactions occur, such as in laboratories or where air is mixed with salt or gas.
Do not use a power voltage or frequency other than those specified.
Do not plug/unplug the power cord or attach/detach the interface cable by
simply grabbing the power cord or interface cable. Do not pull or carry the printer when the tension of the power cord or interface cable is increased.
Do not drop or put foreign matter such as clips and pins into the printer. This may cause problems.
Do not plug the power cord into an outlet with many loads.
Do not spill drinks such as tea, coffee and juice on the printer or spray
insecticide on the printer. If drink or water is spilled, first be sure to turn the power off and remove the power cord from the outlet, then consult our service personnel.
Do not disassemble or modify the printer.
Do not use this printer when any safety switch built into the product has been
cancelled without solving the problem that activated it. If you do, there is a danger that the printer will malfunction, injuring, burning, or electrocuting you.
Discard or safely store the plastic packing bag. This bag should be kept away from children. If the bag is pulled over a child’s head, it may cause suffocation.
9
General Precautions
Caution
Prior to operation, read the safety instructions carefully and observe them.
Do not drop or put foreign matter such as clips and pins into the printer. This
may cause problems.
Be careful when moving or carrying the printer. Dropping the printer may cause injury or property damage.
• If this printer is accidentally dropped, be sure to notify a service person; do not try to repair it yourself.
Do not open the printer during printing.
When cleaning the surface of the printer case, do not use the cloth that is
soaked in thinner, trichloroethylene, benzine, ketone or similar chemicals.
Do not use the printer where there is a lot of oil, iron particles, or dust.
Do not spill liquids or spray insecticide on the printer.
Do not jolt or impact to the printer by stepping on, dropping or hitting the
printer.
Operate the control panel properly. A careless, rough handling may cause problems or malfunction. Do not use such sharp-edged tool as a ballpoint pen for operation.
Be careful of the edges of the plates so injury or property damage is possible.
If a problem occurs during printing, stop the printer immediately and unplug
the power cord from the outlet.
When printer trouble occurs, do not try to dissemble it. Instead, consult our service personnel.
10
Precautions When Installing the Printer
Caution
Prior to operation, read the safety instructions carefully and observe them.
Do not use or store the printer near fire, excessive moisture, in direct sunlight,
near an air conditioner or heater or other source of unusually humidity or excessive dust.
Do not place the printer where chemical reactions occur, such as in a laboratory.
Do not place the printer where air is mixed with salt or gas.
The printer must sit on a firm, level surface where there is ample ventilation.
Never allow the printer's air vent to be blocked by an object.
Do not put anything on the top of printer.
Do not place the printer near a radio or television, and do not use the same
wall outlet for the printer and radio or television. Radio or television reception could be adversely affected.
Do not put anything on the power cord or step on it.
Do not drag or carry the printer with the power cord or interface cable.
Avoid plugging the power cord into an outlet with many loads.
Do not bundle the power cord when inserting the plug.
Always grip the plug housing, not the cord, to plug/unplug the power cord.
Make certain the power is turned off before connecting/disconnecting the
interface cable.
Avoid lengthening the signal cable or connecting it to any noise-producing device. If it is unavoidable, use the shielded cable or twisted pair for each signal.
Place the printer near the outlet where the power cord can be unplugged easily to shut off power.
Use the AC outlet that accepts a three-pronged plug. Otherwise, static electricity may be generated and there will be danger of electric shock.
• Do not carry it holding the cover. Doing this might break its mechanisms or cause it to malfunction.
11
Chapter1
Introduction
Thank you very much for purchasing the Citizen Dot Matrix Printer CD-S500 series. This printer is a dot matrix printer developed for use with various kinds of data communication terminals, POS terminals, and kitchen printers. It can be used for a wide range of applications thanks to its rich selection of functions.

Features

Compact design
A paper drop in mechanism that simplifies paper loading
High speed printing to a maximum of 240cps
Multiple copy printing (original form + 2 copies)
Input buffer available
Black mark sensor mechanism
Versatile printing layout using the page mode
Logo data or text data prepared by the user can be stored in its user memory
Built-in drawer kick-out interface
Optional auto-cutter (full cut/partial cut)
Capacity for paper with widths of 76.2/69.5/57.5mm
Serial (RS-232C) or Parallel (IEEE and Centronics compliant) interface is available as a factory option
Selection of functions diversified by its operation panel (Soft SW setting mode)
Can be wall mounted (optional)
Built-in buzzer
Built-in or external AC adapter types available
Dual color printing (red/black)
12

Explanation of the Models

Models in this series are identified by the following model naming method.
Model Number:
CD-S -
Model name
500 : Standard model 50 1 : Built-in auto cutter model 503 : Built-in auto cutter and rewinder
model
Power source type
A: AC adapter type S: Built-in AC adapter type
Interface
PA : Parallel IEEE1284 compatible RS : Serial RS-232C compatible UB: USB
Region (Characters + power cord)
J : Japan E : Europe U : North America C : China
Case Color
WH : Cool white BK : Black
-
Introduction
Black mark sensor
None : No sensor M1 : Left sensor for paper reverse M2 : Right sensor for paper reverse M3 : Left sensor for paper surface M4 : Right sensor for paper surface
13
Chapter1
Introduction
Explanation of models

Examples of models

Standard model (AC Adapter type)
CD-S500A--
Auto cutter equipped model
(AC Adapter type)
CD-S501A--
Auto cutter and rewinder equipped
model (AC Adapter type)
Standard model
(Built-in AC adapter type)
CD-S500S--
Auto cutter equipped model
(Built-in AC adapter type)
CD-S501S--
Auto cutter and rewinder equipped
model (Built-in AC adapter type)
14
CD-S503A-- CD-S503S--

Checking the Accessories

Check to make sure that the following accessories are included with your printer.
Printer: 1AC adapter: 1
(CD-S500A series only)
Power cord: 1Ribbon cassette: 1
Printer: 1
AC adapter type
Partition: 1Slip prevention rubber feet: 4
(CD-S500S and CD-S501S only)
Sample roll paper: 1User’s Manual (this document)
Built-in AC adapter type
* The AC adapter is set inside the AC
adapter case.
AC adapter Power cord Ribbon cassette
Introduction
Partition Sample roll paper User’s Manual
CD-S500
C D
­S 5
0 0 A
User's Manual
(this document)
D
O
T M
A
TRIX PRIN
TER
Series
15
Chapter2
Names and Functions of Parts

Exterior

AC adapter type
Standard and auto cutter equipped models
6
Names and Functions of Parts
Built-in AC adapter type
1 2 3 4
5
Auto cutter and rewinder equipped model
6
5
Operation panel (see page 18)
Rear connectors (see page 19)
1 2 3 4
Operation panel (see page 18)
Rear connectors (see page 19)
7
1 Paper check window
It can be used to check the amount of paper left on the roll.
2 Rear cover
It can be opened to set or to replace a paper roll.
3 Rear cover open lever
It is a lever used to open the rear cover. Pull the lever towards you to open the rear cover.
4 Front cover
It can be opened to set or replace the ribbon cassette.
5 Power switch
It turns the printer power on and off.
6 Cutter lock clearing screw hole
When the rear cover cannot be opened because the blade of the auto cutter protrudes after a malfunction or as a result of a paper jam, turn this screw with a Phillips head screw driver to return the blade.
7 AC adapter case
This is installed only for the built-in AC adapter type.
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