BMW i8 Service and Warranty Information

BMW i8

SERVICE AND WARRANTY
INFORMATION

2014 BMW i8

Owner/Driver Information:

Name _____________________________________________________________________

Address _____________________________________________________________________

_____________________________________________________________________

_____________________________________________________________________

_____________________________________________________________________

Owner/Driver Telephones:

Business _____________________________________________________________________

Home _____________________________________________________________________

Model ________________________________________________ Year_______________

VIN

Retail/In-Service Date _________________________________________________________

Trim Code ___________________________________ Color Code _____________________

Production Date _______________________________________________________________

License Plate Number _________________________________________________________

BMW Center Telephone Numbers:

Offices _____________________________________________________________________

Services _____________________________________________________________________

BMW i8 2014

Table of Contents

Page

2014 BMW i8 .................................................... 1

BMW Ultimate Service™ ............................................ 1

TheBMWMaintenanceProgram ...................................... 1

Coverage ......................................................1

MaintenanceUpgradeOption.........................................2

Intervals .......................................................2

Condition Based Service (CBS) ....................................... 2

ServiceRequiredDisplay ........................................... 3

InfoDisplayscreencontents..........................................3

ControlDisplayscreencontents .......................................3

Symbols .......................................................4

SpecialNote—MaintenanceIntervals ...................................4

Quality Certification I ...............................................5

Fuel Quality — Gasoline .............................................5

Maintenance Service Summary ....................................... 6

Standard operations ...............................................6

Engineoil ......................................................6

Maintenanceservicesconnectedtoaspecificengineoilservice* .................6

MaintenanceservicesthatdisplayinCBS.................................6

Frontbrakes(asof7/14vehicleproduction)................................6

Rearbrakes(asof7/14vehicleproduction) ................................6

Vehiclecheck....................................................7

Brakefluid......................................................7

Sparkplugs(connectedtospecificEngineOilService) ........................7

EmissionControlMaintenanceSchedule ................................ 7

12VoltBatteryCare* .............................................. 8

High-Voltage Lithium-Ion Battery Care and Repairs . ....................... 8

CorrosionProtection .............................................. 8

Restoringcorrosionprotection ........................................8

BMWRoadsideAssistance .......................................... 8

BMW Roadside Assistance Smartphone Application ..........................9

Owner’s Eligibility .................................................9

Getting Started ..................................................9

Calling For Assistance ..............................................9

Services ...................................................... 10

DispatchService ................................................10

On-SiteAssistance...............................................10

Lock-Out .....................................................10

TowingService..................................................10

Sign-and-Drive..................................................10

Trip Interruption Benefits ...........................................10

CarRentalDiscounts..............................................11

Exclusions.....................................................11

Page

Customer Assistance Information .................................... 11

Customer Assistance - Notification ....................................12

BBBAutoLine .................................................. 14

California Residents ..............................................14

SpecialPrograms ................................................ 16

OverviewofBMWLimitedWarranties .................................. 17

New Vehicle Limited Warranty — 2014 Models

(Valid Only in the U.S.A. including Puerto Rico) . . . ....................... 18

Warrantor .....................................................18

WarrantyBegins.................................................18

WarrantyPeriod .................................................18

Lithium-Ion High-Voltage Battery Limited Warranty ..........................18

Lithium-Ion High-Voltage Battery Capacity Coverage ........................18

WarrantyCoverage ...............................................18

SafetyBeltWarranty-Kansas........................................19

OtherItems ....................................................19

General.......................................................20

Limited Warranty — Rust Perforation 2014 Models . . . . . ................... 20

Federal Emissions System Defect Warranty

(Valid Only in the U.S.A. including Puerto Rico) . . . ....................... 21

Whatisnotcovered...............................................22

General.......................................................22

Federal Emissions Performance Warranty

(Valid Only in the U.S.A. including Puerto Rico) . . . ....................... 23

California Emission Control Warranty Statement*

Your Warranty Rights and Obligations ................................ 24

Manufacturer’sWarrantyCoverage: ....................................24

Owner’s Warranty Responsibilities: ....................................25

California Emission Control System Limited Warranty* ..................... 25

Whatisnotcovered...............................................27

General.......................................................27

California Emission Warranty Parts List ..................................28

Notice ........................................................ 29

Correcting, Updating or Changing Vehicle-Related or Ownership Information . . . . . 29

Tire Warranty Statement ........................................... 29

2014 BMW i8
BMW Ultimate Service™

BMW Ultimate Service leads the industry in
providing owners with incredible value and peace
of mind. This service includes:

䉯 The BMW Maintenance Program: No cost

factory-recommended maintenance for
4 years/50,000 miles from the original
in-service date, whichever comes first.

䉯 BMW Roadside Assistance: No-cost 24/7

on-the-road assistance for 4 years/unlimited
miles from the original in-service date. Also
includes trip-interruption benefits as well as
trip routing services.

䉯 New Vehicle Limited Warranty: Limited

coverage for defects in materials and
workmanship for 4 years/50,000 miles from
the original in-service date, whichever comes
first. Repairs will only be made at authorized
BMW centers using Original BMW Parts.

The BMW Maintenance Program

The BMW Maintenance Program is a benefit
designed to help reduce the cost of ownership.
This program has been devised with the
following objectives: to maximize vehicle safety,
reliability, and resale value by minimizing
breakdowns resulting from wear, and minimizing
cost and inconvenience by computing
maintenance intervals based upon the specific
manner in which each individual vehicle is driven.

A 2014 BMW i8 vehicle purchased from an
authorized BMW center in the United States
(including Puerto Rico) is covered by the BMW
Maintenance Program for 48 months or
50,000 miles, whichever occurs first. Coverage
begins on the date of first retail sale or the date
the vehicle is first placed into service a s a sales
demonstrator, Aftersales Mobility Program (AMP)
Vehicle or BMW Group company vehicle,
whichever is earlier.

Any authorized BMW center in the United States
(including Puerto Rico) will perform the
scheduled and/or additional maintenance
services on your vehicle at no expense to you so
long as your vehicle qualifies for coverage under
the BMW Maintenance Program.

Coverage

The BMW Maintenance Program covers all factory
recommended maintenance, as determined by the
Condition Based Service (CBS) system. Additional
specific items that need replacement due to
normal wear and tear, and that are not covered by
the original New Vehicle Limited Warranty - such
as brake pads, brake rotors, and wiper blade
inserts - are included, provided wear and tear
exceeds BMW wear limits. Any applicable
adjustments required due to normal operating
conditions are also included. See pages 6-7 of this
Booklet for additional information.

Exclusions from coverage include the following:
䉯 Items reimbursable under your New Vehicle

Limited Warranty

䉯 Gasoline and gasoline additive
䉯 Windshield washer additive (except when in

conjunction with scheduled maintenance)

䉯 Tires, wheel alignment, tire balance and

rotation

䉯 Parking brake shoes/linings
䉯 Reset Tire Pressure Monitor
䉯 Wear and tear of soft trim items, such as:

seats, carpets, moldings, headliner, door
panels and all chrome trim

䉯 Damage, including consequential, which

results from negligence, improper operation of
the vehicle, wear and tear or deterioration due
to driving habits or conditions, improper repair,
environmental influences, flood, accident or
fire damage, road salt corrosion, alteration,
installation of non-genuine BMW accessories,
or use of improper, poor quality or
contaminated fuel

䉯 Altered or unreadable Vehicle Identification

Number (VIN) or odometer irregularities or
vehicles where the true mileage cannot be
determined

䉯 Maintenance or repair after the vehicle is

deemed a total loss

䉯 Maintenance or repairs performed by other

than an authorized BMW center within the
United States (including Puerto Rico)

1

䉯 “Topping off” low fluids (e.g., engine oil,

antifreeze, washer fluid, etc.) except when
done in conjunction with a scheduled
maintenance or other required maintenance
work (as outlined in the customized
maintenance checklist printout) that is
performed during an applicable Maintenance
Program period

䉯 Vehicles used in competitive events
䉯 Oil changes performed outside the

recommended maintenance intervals as
indicated by the Condition Based Service

Maintenance Upgrade Option

Please contact your authorized BMW center for
information regarding the purchase of optional
Maintenance Program Upgrades. Eligibility and
coverage exclusions may apply.

Intervals

Time intervals should be followed using the
maintenance intervals as indicated by the BMW
Condition Based Service.

Maintenance intervals on motor vehicles have
conventionally been specified based upon
accumulated mileage. However, driving
conditions have a major influence on routine
maintenance requirements; distance traveled is
only one of the significant factors. A vehicle
driven for 50,000 miles of short trips in the city
with numerous cold starts, prolonged periods of
idling, stop-and-go d riving, and high engine
speeds during acceleration requires more
frequent maintenance intervals than a vehicle
driven for 50,000 miles for long distances at low
engine speeds primarily at operating
temperature.

The advanced technologies at BMW have led to
the development of the unique BMW Condition
Based Service (CBS) system which computes
the actual optimum maintenance requirements
based not only upon the accumulated mileage,
but taking into account important factors such as
high or low engine speeds, short or long trip
driving.

Condition Based Service (CBS)

CBS is a further development of the Service
Interval Indicator System.

The remaining times for selected maintenance
tasks as well as any legally prescribed dates are
displayed to you individually:

䉯 Engine oil
䉯 Brakes - front and rear separately (as of 7/14

vehicle production)

䉯 Brake fluid
䉯 Vehicle check
䉯 Required State Inspection(s)

CBS thus determines the current and future
maintenance requirements. This data can also be
read from the vehicle key by your BMW Service
Advisor and used to propose the optimum scope
of maintenance.

BMW recommends that you have maintenance
and repair work performed by your authorized
BMW center.

Disconnecting the battery during periods

of long-term storage will interrupt the
calculation of time-based services. BMW
recommends that you have all items requiring
time-based maintenance, such as brake fluid and
possibly also the engine oil and microfilter,
brought up to date by your authorized BMW
center. Also see the section on battery care on
page 8 of this Booklet.

2

Service Required Display

Info Display screen contents

The distance remaining until your next service
briefly appears when you switch on the ignition.

For certain maintenance operations, you can
view the respective distance remaining or due
date individually in the Control Display.

Control Display screen contents

The current Status of Service items determined
by the CBS are shown in the Control Display.

You can also view additional information on the
service and maintenance requirements.

1. Open the start menu.

2. Press the controller to open the i-menu.

3. Select “Vehicle Info” and press the controller.

5. If necessary, move the highlight marker. Turn
the controller until “Service required” is
selected and press the controller.

A list of selected maintenance operations and, if
applicable, inspections required by law is
displayed.

You can request more detailed information on
every entry.

Select the entry and press the controller.

4. Turn the controller until “Vehicle status” is
selected and press the controller.

To exit from the menu:
Select the

3

arrow and press the controller.

Symbols

No service is currently required.

The deadline for service or a state
inspection is approaching. Please contact
your authorized BMW center for an
appointment.

The service deadline has already passed.

Front brakes

Rear brakes

You can request more detailed information on
every entry.

Turn the controller to scroll through the list, then
confirm the selected entry.

Confirm to exit the list.

The current service status is automatically saved
in the vehicle’s key. The Service Advisor at your
authorized BMW center has a device called a key
reader. When your Service Advisor inserts your
key into the key reader, all pertinent vehicle and
servicing data will be available, and a customized
maintenance checklist is printed out based on
the specific operations called for by the
Condition Based Service.

Special Note — Maintenance
Intervals

The maintenance requirements for your vehicle
are determined dynamically by the Condition
Based Service (CBS) system. The maintenance
items stated herein reflect the latest information
available at the time of the printing of this
Booklet, and are subject to change.

The completion of certain subsequent
maintenance items or services, as required to
properly maintain your vehicle, will be specified
at intervals computed by the BMW Condition
Based Service system as follows:

䉯 Oil Service: Engine oil should be changed with

the engine at operating temperature.

All 2014 model year BMW i8 vehicles are
factory-filled with BMW High Performance
Synthetic oils. We recommend BMW High
Performance 5W-30 Synthetic Oil (BMW part
number 07 51 0 017 866) for regular scheduled
engine oil changes.

BMW recommends that you check your engine
oil level whenever you add fuel to your vehicle.
For information on checking your engine oil level,
refer to your vehicle’s Owner’s Manual.

If you need to add oil between oil changes and
BMW High Performance Synthetic Oil is
unavailable, for the purpose of topping up the
engine oil level only, BMW recommends use of
one of the below-listed synthetic oils.

The synthetic oils listed below meet BMW’s
Long-life rating LL01 (API rating SL):

䉯 Castrol Syntec European Formula SAE 0W-30
䉯 Castrol Edge with SPT SAE 5W-40
䉯 Mobil 1 SAE 0W-40
䉯 Pennzoil Platinum European Formula Ultra

SAE 5W-30

䉯 Valvoline SynPower SAE 5W-30

4

The choice of the right SAE grade is based on
the climatic conditions in the region in which you
normally drive your BMW. To best determine
which SAE grade is best suited for your vehicle,
BMW recommends that you contact an
authorized BMW center.

If you are unable to obtain BMW High
Performance Synthetic Oil or a recommended
synthetic oil from the list above, for the purpose
of topping up the engine oil level only, use only a
synthetic oil with an API rating of SM or higher.

The following maintenance services:
– Brake Fluid Service;

– Intake Air Cleaner Service;
– Oxygen Sensor Service;
– Spark Plug Service;
– Ventilation Microfilter Service,

must be performed when required as indicated
by the following as applicable:

䉯 The specified CBS engine oil service counter

interval

䉯 The time interval (the first occurrence based

on the vehicle’s production date)

䉯 The stated mileage for a “non-connected”

maintenance service

Refer to pages 6 - 7 for additional information.
Additionally,

– The engine coolant has a long-term rating and

does not need to be changed except for system
repairs.

– The automatic transmission installed in BMW

vehicles is factory filled with a long-term rated
fluid. The transmission long-term rated fluid
does not need to be changed except when
necessary during repairs to the transmission.

For your convenience, you may also wish to have
your authorized BMW center perform any
necessary operations to fulfill any state
inspection requirements in your area, concurrent
with the maintenance services specified above
during other repairs. Should you request more

frequent maintenance service, the cost of
these services will not be covered by the
Maintenance Program.

BMW has applied the most modern
technological advances not only to the design
and production of your vehicle, but also to
computing of the optimum maintenance interval
for your type of operations and driving style. Your
authorized BMW center has made a substantial
investment in unique BMW special service tools
to enable BMW factory trained service
technicians to perform quality repairs on your
BMW in minimal time, to help maximize your
satisfaction with your BMW, its longevity, and
resale value.

Quality Certification I

For a detailed list of items inspected, refer to the
Quality Certification I form provided to the Owner
at time of delivery. A copy of the form is on file at
the selling authorized BMW center.

Fuel Quality — Gasoline

Only use fuels advertised to have adequate
detergency and low alcohol (such as ethanol)
content. Please refer to your owner’s manual for
important information on the fuel recommended
for use in your vehicle. Use of fuels with
insufficient detergent and/or excess alcohol can
cause driveability problems that necessitate
cleaning intake valves and fuel injection valves,
and, when applicable, adjusting the engine idle.
We suggest having this work performed by your
authorized BMW center, perhaps while regular
maintenance is performed. Your authorized BMW
center can also recommend a gasoline additive
that will provide sufficient detergency.This
recommended unscheduled maintenance which
may be necessitated by use of inappropriate
fuels is not required in order to maintain the
emission warranty. It also is not covered by your
vehicle’s warranty because no defect in material
or workmanship or component failure is involved.

5

Maintenance Service Summary

The Condition Based Service (CBS) system will
determine the requirement for performing the
maintenance services described in this section,
ending on page 7. These services may be
required either individually or in conjunction with
other maintenance services.

Maintenance services are performed as outlined
in this section, based on intervals of either time,
mileage or after performing a specified number
of previous services. These intervals correspond
to the latest information available when this
Booklet was p rinted. Maintenance intervals are
subject to change with newer vehicles or may
also apply retroactively. Your authorized BMW
center will be able to advise and perform
maintenance services as required by the most
recent information that applies to your vehicle.

Standard operations

Maintenance work:

䉯 Verify Check Control messages.
䉯 Check indicator and warning lights.
䉯 Reset CBS display.
䉯 Inspect tires, adjust tire pressures and reset

Tire Pressure Monitor.

䉯 Check parking brake functionality while the

vehicle is being driven into the workshop.

䉯 Check thickness of all brake pads using

special tool (pertains only to vehicles of 5/14
production).

HV battery:
䉯 Check and record the customer’s charge

setting in the central display.

䉯 Charge the HV battery.

Engine oil

Maintenance work:
䉯 Change the engine oil and oil filter (as shown

in CBS). We recommend BMW High
Performance 5W-30 Synthetic Oil
P/N 07 51 0 017 866.

Maintenance services connected to a
specific engine oil service*

*These additional connected services will not be
shown in the vehicle’s CBS display.

Maintenance work:
䉯 After every 2nd Engine Oil Service: Ventilation

microfilter: replace ventilation microfilter.

䉯 Check tightness of door hinge bolts.
䉯 After every 4th Engine Oil Service: Intake air

cleaner: replace air filter element (reduce
replacement interval in dusty operating
conditions).

䉯 Replace door support struts.

Maintenance services that display in
CBS

Front brakes (as of 7/14 vehicle
production)

Maintenance work:
䉯 Replace brake pads, clean brake pad contact

points in calipers.

䉯 Brake discs: Check surface and thickness,

replace as necessary.

Rear brakes (as of 7/14 vehicle
production)

Maintenance work:
䉯 Replace brake pads, clean brake pad contact

points in calipers.

䉯 Brake discs: Check surface and thickness,

replace as necessary.

䉯 Parking brake: Repair or replace parking brake

shoes/linings only if a reduction in the brake’s
effectiveness is noted. When fitted, parking
brake shoes/linings are excluded from
coverage under the BMW Maintenance
Program.

6

Vehicle check

Maintenance work:
䉯 Check operation of horn, headlight flasher and

hazard warning flashers.

䉯 Check instrument and control lighting and

heater/air-conditioning blower.

䉯 Check lighting system: Turn signals, back-up,

license plate, interior (incl. map, reading
lights), glovebox, luggage area lights.

䉯 Safety belts: Check condition and function.
䉯 Check windshield wiper and washer jet

positions.

䉯 Tires: Check tread depth, wear pattern, outer

condition, inflation pressure. If necessary,
correct pressure.

䉯 Reset Tire Pressure Monitor.
䉯 Battery: Check state of charge (magic eye) and

charge if required.

䉯 Visually inspect all SRS airbag units for torn

covers, obvious damage or attachment of
stickers.

䉯 Rear-view mirrors.
䉯 Mobility Kit: Check expiration date on sealant

container. Replace container if expired.

䉯

Check tightening torque of all door hinge bolts.

䉯 At every 2nd Vehicle check, replace the

support struts on both doors.

䉯 Coolant: check fluid level and concentration in

both reservoirs (for gasoline engine & electric
motor electronics).

䉯 Windshield washer and intensive cleaning

systems: Check protection level, fluid level; top
up if necessary.

䉯 Check the occasional use charging cable for

damage (cuts, breakage, deformation),
corrosion and wear.

䉯 Brake system connections and lines: Check

for leaks, damage and correct positioning.

䉯 Underbody, incl. all visible parts (i.e.,

transmission, rear axle, fuel lines, exhaust
system): Check for damage, leaks and
corrosion.

䉯 Steering components: Check for clearance,

leaks, damage and wear.

䉯 Final Inspection: Road test with check of:

–Brakes
– Steering
– Shock absorbers (visual)
– Transmission

Brake fluid

Maintenance work:
䉯 Replace brake fluid.

Spark plugs (connected to specific
Engine Oil Service)

Maintenance work:
䉯 Replace spark plugs at every 3rd Engine Oil

Service (approximately 30,000 miles)

Emission Control Maintenance
Schedule

The maintenance schedule as shown is required
for the proper functioning of the emission control
systems for optimum vehicle performance and
fuel economy.

Basic Engine

Engine oil As specified by CBS
Engine oil filter As specified by CBS

Fuel System

Air filter Replace at every 4th

Engine Oil Service

Ignition System

Spark plugs At every 3rd Engine Oil

Service (approximately

30,000 miles)

Emission Control
Components

Oxygen sensor 120,000 miles

Oxygen Sensor Service: The oxygen sensor
deteriorates strictly on a mileage basis and must
therefore be replaced to maximize vehicle fuel
economy and minimize exhaust pollution.

7

12 Volt Battery Care*

*This information refers to the 12 volt service
battery and not the high-voltage battery.

If your car is driven only for short distances of
less than 10 miles over a prolonged period of
time, without an occasional drive at highway
speeds, the engine’s charging system will not
maintain the b attery. Insufficient use of the
vehicle could result in short term starting
problems and, in the long term, could damage
the battery.

In case the car is not operated for several weeks,
it is advisable to:

䉯 consider using a proper trickle charger,

following the charger manufacturer’s
instructions, to maintain the battery’s state of
charge; or

䉯 consult your authorized BMW center regarding

battery removal. Once removed, the battery
must be charged and stored in a cool, dry
place where it can be protected from freezing.
If the battery will be stored for over 3 months, it
must be recharged every 3 months, or else it
will become damaged and useless.

Please consult with your authorized BMW center
for further guidance and information.

High-Voltage Lithium-Ion Battery
Care and Repairs

The BMW i8 is powered by a high-voltage
lithium-ion battery enclosed in a self-contained
system. Opening or removing the self-contained
system creates a genuine risk of severe damage
to the high-voltage lithium-ion battery as well as
personal injury, including fatal electrocution.

The high-voltage lithium-ion battery requires no
maintenance except for keeping the vehicle’s
high-voltage lithium-ion battery charged to
proper specifications; refer to the Owner’s
Manual.

For the entire duration of the high-voltage
lithium-ion battery Limited Warranty and the
high-voltage lithium-ion battery Capacity
Coverage, repairs performed according to limited
warranties and capacity coverage are provided
without charge. The vehicle should be taken to

an authorized BMW center to have these repairs
performed by specially trained personnel under
the terms of the high-voltage lithium-ion battery
Limited Warranty and the high-voltage lithium­ion battery Capacity Coverage.

Corrosion Protection

Extensive corrosion protection measures
implemented by BMW now make it possible to
offer a 12-year unlimited mileage anti-corrosion
warranty against rust perforation on your vehicle
provided that the vehicle is properly maintained.
Information on proper maintenance is available in
this Booklet and your vehicle’s Owner’s Manual.

Body parts are designed to provide optimum
corrosion protection.

During manufacture, metal exterior body parts
receive an additional corrosion protection coat.

Corrosion protection materials tested over many
years are applied to the surfaces of cavities and
to the entire underside of the vehicle during and
after assembly.

For additional information on the 12-year
unlimited mileage anti-corrosion warranty, see
the Warranty Section of this Booklet (page 20).

Restoring corrosion protection

Please take care that anti-corrosion material is
replaced when your car is repaired after body or
chassis damage.

BMW will not accept any liability for repair of,
or damage caused by, any parts and
accessories not approved by BMW.

BMW Roadside Assistance

The BMW Roadside Assistance Program
reflects BMW’s commitment to your
complete satisfaction with the BMW
ownership experience.

It’s available for U.S. version BMWs in all
50 states, Canada, and Puerto Rico 24 hours a
day, 365 days a year.

It’s a valuable benefit provided to you at no
additional cost. (Subject to certain limitations and
exclusions noted on page 11).

8