BlackBerry Torch 9800
Smartphone
User Guide
Version: 6.0
To find the latest user guides, visit www.blackberry.com/docs/smartphones.
SWDT643442-941426-0125015955-032
Contents
Quick Help.......................................................................................................................................................................................................... 9
Top 10................................................................................................................................................................................................................. 9
Getting to know your smartphone..................................................................................................................................................................... 13
Tips..................................................................................................................................................................................................................... 29
Make it yours...................................................................................................................................................................................................... 34
Shortcuts............................................................................................................................................................................................................ 42
Phone shortcuts................................................................................................................................................................................................. 42
Message shortcuts.............................................................................................................................................................................................. 42
File and attachment shortcuts........................................................................................................................................................................... 43
Typing shortcuts for the slide-out keyboard...................................................................................................................................................... 44
Media shortcuts................................................................................................................................................................................................. 45
Browser shortcuts.............................................................................................................................................................................................. 46
Calendar shortcuts............................................................................................................................................................................................. 47
Search shortcuts................................................................................................................................................................................................. 47
Map shortcuts.................................................................................................................................................................................................... 48
Troubleshooting: Shortcuts................................................................................................................................................................................ 48
Phone................................................................................................................................................................................................................. 49
Phone basics....................................................................................................................................................................................................... 49
Emergency calls.................................................................................................................................................................................................. 52
Volume............................................................................................................................................................................................................... 52
Voice mail........................................................................................................................................................................................................... 53
Speed dial........................................................................................................................................................................................................... 54
Call waiting, call forwarding and call blocking.................................................................................................................................................... 55
Fixed dialling and smart dialling......................................................................................................................................................................... 57
Conference calls................................................................................................................................................................................................. 59
Call logs............................................................................................................................................................................................................... 60
Multiple phone numbers.................................................................................................................................................................................... 62
Phone options.................................................................................................................................................................................................... 63
Phone shortcuts................................................................................................................................................................................................. 65
Troubleshooting: Phone..................................................................................................................................................................................... 66
Voice commands................................................................................................................................................................................................ 68
Perform an action using a voice command........................................................................................................................................................ 68
Available voice commands................................................................................................................................................................................. 68
Change the language for voice commands........................................................................................................................................................ 69
Turn off choice lists for voice commands........................................................................................................................................................... 69
Change the options for voice prompts............................................................................................................................................................... 69
Improve voice recognition.................................................................................................................................................................................. 70
Troubleshooting: Voice dialling.......................................................................................................................................................................... 70
Messages............................................................................................................................................................................................................ 71
Email................................................................................................................................................................................................................... 71
PIN messages...................................................................................................................................................................................................... 87
Text messages.................................................................................................................................................................................................... 91
Security options for messages............................................................................................................................................................................ 99
Attachments....................................................................................................................................................................................................... 101
S/MIME-protected messages............................................................................................................................................................................. 103
IBM Lotus Notes native encrypted messages..................................................................................................................................................... 109
PGP protected messages.................................................................................................................................................................................... 110
Message shortcuts.............................................................................................................................................................................................. 115
File and attachment shortcuts........................................................................................................................................................................... 116
Troubleshooting: Messages................................................................................................................................................................................ 117
Files.................................................................................................................................................................................................................... 123
File basics........................................................................................................................................................................................................... 123
Managing files and attachments........................................................................................................................................................................ 125
File and attachment shortcuts........................................................................................................................................................................... 128
Troubleshooting: Attachments........................................................................................................................................................................... 129
Media................................................................................................................................................................................................................. 130
Music.................................................................................................................................................................................................................. 130
Podcasts............................................................................................................................................................................................................. 133
Videos................................................................................................................................................................................................................. 135
Video camera..................................................................................................................................................................................................... 136
Camera............................................................................................................................................................................................................... 138
Pictures............................................................................................................................................................................................................... 140
Voice notes......................................................................................................................................................................................................... 142
Ringtones............................................................................................................................................................................................................ 143
Media storage.................................................................................................................................................................................................... 145
Transferring and downloading media files......................................................................................................................................................... 148
Supported audio and video file formats............................................................................................................................................................. 150
Media shortcuts................................................................................................................................................................................................. 150
Troubleshooting: Media..................................................................................................................................................................................... 151
Ringtones, sounds and alerts............................................................................................................................................................................. 154
About ringtones, sounds and alerts................................................................................................................................................................... 154
Change your ringtone, notifiers or reminders.................................................................................................................................................... 154
Add a custom profile.......................................................................................................................................................................................... 155
Add a contact alert............................................................................................................................................................................................. 155
Silence your device............................................................................................................................................................................................. 155
Flashing LED........................................................................................................................................................................................................ 156
Change alarm notification options..................................................................................................................................................................... 156
Turn on event sounds......................................................................................................................................................................................... 157
Troubleshooting: Ringtones, sounds and alerts................................................................................................................................................. 157
Browser.............................................................................................................................................................................................................. 158
Browser basics.................................................................................................................................................................................................... 158
Browser bookmarks............................................................................................................................................................................................ 161
RSS feeds............................................................................................................................................................................................................ 162
Browser options................................................................................................................................................................................................. 163
Browser security................................................................................................................................................................................................. 165
Browser push...................................................................................................................................................................................................... 167
Browser shortcuts.............................................................................................................................................................................................. 168
Troubleshooting: Browser.................................................................................................................................................................................. 169
Calendar............................................................................................................................................................................................................. 170
Calendar basics................................................................................................................................................................................................... 170
Meetings............................................................................................................................................................................................................. 171
Conference call meetings................................................................................................................................................................................... 173
Synchronising calendar....................................................................................................................................................................................... 175
Calendar options................................................................................................................................................................................................ 177
Calendar shortcuts............................................................................................................................................................................................. 178
Troubleshooting: Calendar................................................................................................................................................................................. 179
Contacts.............................................................................................................................................................................................................. 181
Contact basics..................................................................................................................................................................................................... 181
Customising contacts......................................................................................................................................................................................... 182
Synchronising contacts....................................................................................................................................................................................... 184
Personal distribution lists................................................................................................................................................................................... 186
Multiple contact lists.......................................................................................................................................................................................... 187
Contact list options............................................................................................................................................................................................. 187
Troubleshooting: Contacts................................................................................................................................................................................. 188
Clock................................................................................................................................................................................................................... 190
Set the date and time......................................................................................................................................................................................... 190
Change what appears on the screen when your device is charging................................................................................................................... 190
Change the clock face......................................................................................................................................................................................... 190
Display a second time zone on the clock............................................................................................................................................................ 191
Turn on the alarm............................................................................................................................................................................................... 191
Silence the alarm................................................................................................................................................................................................ 191
Change alarm notification options..................................................................................................................................................................... 191
Turn on bedside clock mode.............................................................................................................................................................................. 192
Set options for bedside clock mode................................................................................................................................................................... 192
Use the stopwatch.............................................................................................................................................................................................. 192
Use the timer...................................................................................................................................................................................................... 192
Change timer notification options...................................................................................................................................................................... 193
Troubleshooting: Clock....................................................................................................................................................................................... 193
Tasks and memos............................................................................................................................................................................................... 194
Create a task or memo....................................................................................................................................................................................... 194
Send a task or memo.......................................................................................................................................................................................... 194
Change or delete a task or memo...................................................................................................................................................................... 194
Change the status of a task................................................................................................................................................................................ 194
Hide completed tasks......................................................................................................................................................................................... 195
Show tasks in the calendar................................................................................................................................................................................. 195
Synchronising tasks and memos......................................................................................................................................................................... 195
About categories................................................................................................................................................................................................ 197
Categorise a contact, task or memo................................................................................................................................................................... 197
Create a category for contacts, tasks or memos................................................................................................................................................ 197
Turn off the prompt that appears before you delete items............................................................................................................................... 198
Typing................................................................................................................................................................................................................. 199
Typing basics...................................................................................................................................................................................................... 199
Typing input methods........................................................................................................................................................................................ 200
Typing options.................................................................................................................................................................................................... 202
Spelling checker.................................................................................................................................................................................................. 203
Custom dictionary.............................................................................................................................................................................................. 204
AutoText............................................................................................................................................................................................................. 205
Typing shortcuts for the slide-out keyboard...................................................................................................................................................... 206
Troubleshooting: Typing..................................................................................................................................................................................... 207
Keyboard............................................................................................................................................................................................................ 208
Assign an application to a Convenience key....................................................................................................................................................... 208
Change the default currency symbol.................................................................................................................................................................. 208
Set the cursor speed........................................................................................................................................................................................... 208
Turn on key tones............................................................................................................................................................................................... 208
Set the trackpad sensitivity................................................................................................................................................................................ 209
Turn off trackpad sounds................................................................................................................................................................................... 209
Troubleshooting: Keyboard................................................................................................................................................................................ 209
Language............................................................................................................................................................................................................ 210
About typing input languages............................................................................................................................................................................ 210
Change the language.......................................................................................................................................................................................... 210
Use a shortcut for switching typing input languages when you are typing........................................................................................................ 210
Add a display language....................................................................................................................................................................................... 211
Delete a language............................................................................................................................................................................................... 211
Troubleshooting: Language................................................................................................................................................................................ 211
Screen display..................................................................................................................................................................................................... 212
Set options for backlighting................................................................................................................................................................................ 212
Use a picture as your device wallpaper.............................................................................................................................................................. 212
Change the display font...................................................................................................................................................................................... 212
Organising applications on the Home screen..................................................................................................................................................... 213
Add a message that appears when your device is locked.................................................................................................................................. 214
Set the touch screen sensitivity.......................................................................................................................................................................... 214
Use greyscale or reverse contrast for the screen display................................................................................................................................... 214
Turn on flashing LED notification for wireless coverage.................................................................................................................................... 214
Themes............................................................................................................................................................................................................... 215
Troubleshooting: Display.................................................................................................................................................................................... 215
GPS technology................................................................................................................................................................................................... 217
About GPS technology........................................................................................................................................................................................ 217
Turn on GPS technology..................................................................................................................................................................................... 217
Set the GPS receiver that you use to track your movement.............................................................................................................................. 217
Get your GPS location........................................................................................................................................................................................ 218
Prevent others from tracking your location....................................................................................................................................................... 218
Turn off location aiding...................................................................................................................................................................................... 218
Troubleshooting: GPS technology...................................................................................................................................................................... 219
Maps................................................................................................................................................................................................................... 220
Map basics.......................................................................................................................................................................................................... 220
Map options....................................................................................................................................................................................................... 222
Map shortcuts.................................................................................................................................................................................................... 223
Troubleshooting: Maps...................................................................................................................................................................................... 223
Applications........................................................................................................................................................................................................ 225
About multi-tasking............................................................................................................................................................................................ 225
Keep an application running in the background and switch to another application......................................................................................... 225
Close an application so that it is not running in the background....................................................................................................................... 225
About adding applications.................................................................................................................................................................................. 226
About social networking applications................................................................................................................................................................ 227
About instant messaging applications................................................................................................................................................................ 227
Require your device password before adding an application............................................................................................................................ 227
Delete an application......................................................................................................................................................................................... 228
View properties for an application..................................................................................................................................................................... 228
View the size of an application database........................................................................................................................................................... 228
Troubleshooting: Applications........................................................................................................................................................................... 228
BlackBerry Device Software............................................................................................................................................................................... 229
About updating the BlackBerry Device Software............................................................................................................................................... 229
Update the BlackBerry Device Software over the wireless network.................................................................................................................. 230
Return to or delete the previous version of the BlackBerry Device Software.................................................................................................... 230
Update the BlackBerry Device Software from a web site.................................................................................................................................. 230
Update the BlackBerry Device Software using the BlackBerry Desktop Software............................................................................................. 231
Troubleshooting: BlackBerry Device Software................................................................................................................................................... 231
Manage Connections.......................................................................................................................................................................................... 233
Manage Connections basics............................................................................................................................................................................... 233
Mobile network.................................................................................................................................................................................................. 235
Wi-Fi technology................................................................................................................................................................................................ 239
Bluetooth technology......................................................................................................................................................................................... 245
Power and battery.............................................................................................................................................................................................. 253
Turn off your device........................................................................................................................................................................................... 253
Set your device to turn on and turn off automatically....................................................................................................................................... 253
Reset the device................................................................................................................................................................................................. 253
Check the battery power level........................................................................................................................................................................... 253
Tips: Extending battery life................................................................................................................................................................................. 253
Memory and media cards................................................................................................................................................................................... 255
About media cards............................................................................................................................................................................................. 255
Supported media cards...................................................................................................................................................................................... 255
View the amount of available storage space on your device............................................................................................................................. 255
Turn off media card support.............................................................................................................................................................................. 255
Repair files stored on your media card or on your device................................................................................................................................. 255
About compression............................................................................................................................................................................................ 256
About file encryption.......................................................................................................................................................................................... 256
Turn on encryption............................................................................................................................................................................................. 256
Tips: Freeing and conserving storage space....................................................................................................................................................... 257
Troubleshooting: Storage and media cards........................................................................................................................................................ 258
Search................................................................................................................................................................................................................. 259
Search for an item.............................................................................................................................................................................................. 259
Set the types of items that are included in searches......................................................................................................................................... 259
Search for messages........................................................................................................................................................................................... 259
Message search criteria...................................................................................................................................................................................... 260
Do more with your message search results....................................................................................................................................................... 260
Search for text in a message, in a file or on a web page.................................................................................................................................... 261
View, change or delete a saved search.............................................................................................................................................................. 261
Search for a contact in your organisation's address book.................................................................................................................................. 261
Search shortcuts................................................................................................................................................................................................. 262
SIM card.............................................................................................................................................................................................................. 263
About the SIM card phone book........................................................................................................................................................................ 263
Add a contact to your SIM card.......................................................................................................................................................................... 263
Copy contacts from your SIM card to your contact list...................................................................................................................................... 263
Copy a contact from your contact list to your SIM card..................................................................................................................................... 263
Change or delete a SIM card contact................................................................................................................................................................. 264
Store text messages on your SIM card............................................................................................................................................................... 264
Change the display name for a phone number.................................................................................................................................................. 264
About SIM card security..................................................................................................................................................................................... 264
Protect your SIM card with a PIN code............................................................................................................................................................... 265
Change the SIM card PIN code........................................................................................................................................................................... 265
Security............................................................................................................................................................................................................... 266
Security basics.................................................................................................................................................................................................... 266
Password keeper................................................................................................................................................................................................ 268
Encryption.......................................................................................................................................................................................................... 270
Memory cleaning................................................................................................................................................................................................ 272
Certificates......................................................................................................................................................................................................... 273
PGP keys............................................................................................................................................................................................................. 280
Certificate servers.............................................................................................................................................................................................. 285
Key store............................................................................................................................................................................................................. 287
Smart cards......................................................................................................................................................................................................... 289
VPN settings....................................................................................................................................................................................................... 292
Verify security software manually...................................................................................................................................................................... 293
Third-party application control.......................................................................................................................................................................... 294
Troubleshooting: Security.................................................................................................................................................................................. 297
Service books and diagnostic reports................................................................................................................................................................. 298
Accept, delete or restore a service book............................................................................................................................................................ 298
Run a diagnostic report...................................................................................................................................................................................... 298
View, submit or delete a diagnostic report........................................................................................................................................................ 298
Set a default recipient for diagnostic reports..................................................................................................................................................... 299
I cannot run or submit a diagnostic report......................................................................................................................................................... 299
View the version number of the BlackBerry Device Software on your device................................................................................................... 299
Synchronisation.................................................................................................................................................................................................. 300
About synchronisation....................................................................................................................................................................................... 300
Reconcile email over the wireless network........................................................................................................................................................ 300
Delete email on your device and in your email application on your computer................................................................................................. 301
Synchronise organiser data over the wireless network..................................................................................................................................... 301
About synchronisation conflicts......................................................................................................................................................................... 301
Manage email reconciliation conflicts................................................................................................................................................................ 302
Manage data synchronisation conflicts.............................................................................................................................................................. 302
About backing up and restoring device data...................................................................................................................................................... 302
Empty the deleted items folder on your computer from your device............................................................................................................... 303
Troubleshooting: Synchronisation..................................................................................................................................................................... 303
Accessibility options........................................................................................................................................................................................... 305
About accessibility options................................................................................................................................................................................. 305
Screen accessibility options................................................................................................................................................................................ 305
Audio and phone accessibility options............................................................................................................................................................... 306
Typing accessibility options................................................................................................................................................................................ 308
Calculator........................................................................................................................................................................................................... 310
Use the calculator............................................................................................................................................................................................... 310
Convert a measurement..................................................................................................................................................................................... 310
BrickBreaker....................................................................................................................................................................................................... 311
About BrickBreaker............................................................................................................................................................................................ 311
BrickBreaker capsules......................................................................................................................................................................................... 311
BrickBreaker scoring........................................................................................................................................................................................... 312
Play BrickBreaker................................................................................................................................................................................................ 312
Adjust the volume.............................................................................................................................................................................................. 312
Set the paddle speed.......................................................................................................................................................................................... 313
Word Mole game................................................................................................................................................................................................ 314
Word Mole game basics..................................................................................................................................................................................... 314
Single-player games............................................................................................................................................................................................ 315
Multiplayer games.............................................................................................................................................................................................. 316
Troubleshooting: Word Mole............................................................................................................................................................................. 317
Glossary.............................................................................................................................................................................................................. 318
Legal notice........................................................................................................................................................................................................ 323
User Guide
Quick Help
Quick Help
Top 10
BlackBerry® device users have spoken! Here are the top 10 things they want to know how to do on their devices.
Set up an email address
1. On the Home screen, click the Set-up icon.
2. In the Set-up section, click the Email Accounts icon.
3. Follow the screens to set up your email address. When your email address is set up correctly, you receive a confirmation
message. To view and manage your email messages, on the Home screen, click the Messages icon.
Note: In some cases, you might see the following options. If so, select one of the options.
• Internet Mail Account: Use this option to associate your BlackBerry® device with one or more existing email accounts (for
example, Windows Live™ Hotmail®) or to create a new email address for your device.
• Enterprise Account: If your administrator gave you an enterprise activation password, use this option to associate your
device with your work email account using the BlackBerry® Enterprise Server.
If you are trying to set up an Internet email account (for example, Windows Live™ Hotmail®) or a new email address for your
device, and do not see this option, contact your administrator or wireless service provider.
Related topics
Change options for your personal email account, 79
Change your ringtone, notifiers or reminders
In addition to changing the tone, you can also change options for volume, LED, vibration and notification during calls.
1. On the Home screen, click the Sound and Alert Profiles icon.
2. Click Change Sounds and Alerts > Sounds for Selected Profile.
• To change your ringtone , click Phone.
• To change notifiers or reminders, click to expand a section. Click an option.
3. In the Ringtone, Notifier Tone or Reminder Tone field, do one of the following:
• Click a tone.
• To use a song that is on your BlackBerry® device or on a media card, click All Music. Find and click a song.
• To use a voice note that you recorded, click All Voice Notes. Find and click a voice note.
• To use a preloaded alert, click All Alerts. Find and click an alert.
4.
Press the
Related topics
I cannot change the number of times that my device rings, 67
key > Save.
9
User Guide
Quick Help
Find or hide an application icon
Depending on your theme, you might not be able to hide some application icons.
On the Home screen or in a folder, do any of the following:
•
To see all your application icons, press the key > All.
•
To hide an application icon, highlight the icon. Press the key > Hide.
•
To show all hidden application icons, press the key > Show All.
•
To stop hiding an application icon, highlight the icon. Press the
the Hide field.
Related topics
My display changed, 215
key > Hide. A check mark should not appear beside
About adding applications
Depending on your wireless service provider and region, you might have the option to add or update applications using the
BlackBerry App World™ storefront, the BlackBerry® Desktop Software or the Application centre. You might also be able to
download applications from a web page (try visiting mobile.blackberry.com from your BlackBerry device), or from an
application offered by your wireless service provider.
Additional terms and conditions might apply to software and services made available through the BlackBerry App World™
storefront, the BlackBerry Desktop Software or the Application Centre. Data charges might apply when you add or use an
application over the wireless network. For more information, contact your wireless service provider.
BlackBerry App World
If you have BlackBerry App World on your device, you can search for and download games, social networking applications,
personal productivity applications and much more. Using an existing PayPal® account, you can buy and download items over
the wireless network to your device.
To download BlackBerry App World, visit www.blackberryappworld.com.
For more information about managing applications using BlackBerry App World, click the BlackBerry App World icon. Press the
key > Help.
BlackBerry Desktop Software
If you have the BlackBerry Desktop Software installed on your computer, you can connect your device to your computer to
add, update, remove or restore applications. You can also add applications to your device that you have downloaded to your
computer, without having to use the wireless network.
To download the BlackBerry Desktop Software, visit www.blackberry.com/desktop.
For more information about managing applications using the BlackBerry Desktop Software, see the Help in the BlackBerry
Desktop Software.
Application Centre
10
User Guide
If you have the Application Centre on your device, you can add, update or return to the previous version of a select number of
applications that are hosted by your wireless service provider. Depending on your wireless service provider, this feature might
not be available.
For more information about managing applications using the Application Centre, click the Application Centre icon. Press the
key > Help.
Quick Help
Add or change your signature
Depending on your wireless service plan, this feature might not be supported.
1. On the Home screen, click the Messages icon.
2.
Press the key > Options.
• For a work email account, click Email Preferences. If the Message Services field appears, change this field to the
appropriate email account. If the Use Auto Signature check box is not selected, select it. In the field that appears, place
your cursor.
• For a personal email account, click Email Account Management. Click an email account. Click Edit.
3. Type a signature.
4.
Press the
Your signature is added to your email after you send it.
key > Save.
Use a picture as your device wallpaper
1. On the Home screen, click the Media icon > Pictures icon.
2. Browse to a picture.
3.
Press the
Related topics
My display changed, 215
key > Set As Wallpaper.
Supported audio and video file formats
Depending on your BlackBerry® device model and wireless service provider, some media file formats might not be supported.
Type
Audio
File format
• AAC
• AMR
• FLAC
• MP3
• M4A
• OGG
11
User Guide
Type File format
• WMA
• WAV
Video
For information about codecs and recommended video and audio file formats for your device, visit www.blackberry.com/docs/
smartphones and click Multimedia > Media Types Supported on BlackBerry Smartphones.
• 3GP
• AVI
• ASF
• MP4
• MOV
• WMV
Quick Help
Transfer a file from your computer to your device using your device as a
USB memory drive
You must use the BlackBerry® Desktop Software to manage and preserve the information or the encryption that is associated
with your media files when you transfer files between your BlackBerry device and your computer.
1. Connect your device to your computer using a USB cable.
2. Do one of the following:
• If you want to transfer most types of files, in the dialog box that appears on your device, select the USB option.
• If you want to transfer media files that are protected with DRM, in the dialog box that appears on your device, select
the media transfer option.
3. If necessary, type a password. Your device appears as a drive on your computer.
4. Drag a file from a location on your computer to a folder on your device.
To view the transferred file on your device, disconnect your device from your computer and find the file.
Related topics
Transfer your media files from your computer to your device using the BlackBerry Desktop Software, 38
Open, close or switch between tabs
Do one of the following:
•
To open a new tab, in the browser, press the key > Tabs. Click the New Tab icon.
•
To open a new tab for a link on a web page, highlight the link. Press the key > Open Link in New Tab.
•
To switch between tabs in the browser, press the key > Tabs. Click a tab.
•
To close a tab, in the browser, press the key > Tabs. Highlight a tab. Click the icon.
12
User Guide
Quick Help
Reconcile email over the wireless network
You can set the Wireless Reconcile option for each email address that is associated with your BlackBerry® device.
1. On the Home screen, click the Messages icon.
2.
Press the
3. If the Message Services field appears, set this field to the appropriate email account.
4. Select the Wireless Reconcile check box.
5.
Press the
If your device is associated with a Microsoft® Outlook® email account, you must use the synchronisation tool of the
BlackBerry® Desktop Software to reconcile email in personal folders. For more information, see the Help in the BlackBerry
Desktop Software.
key > Options > Email Reconciliation.
key > Save.
Getting to know your smartphone
Find out about apps and indicators, and what the keys do on your BlackBerry® smartphone.
13
User Guide
Home
Quick Help
Important keys
Front keys
Key
14
Name Actions
Trackpad
• Slide your finger to move around the screen.
• Press (click) to select an item.
User Guide
Key Name Actions
• Press and hold to open a pop-up menu.
Menu
• Open a menu.
• Select a highlighted menu item.
• Press and hold to switch applications quickly.
Escape
• Return to the previous screen.
• Close the menu.
Send
• Make a call.
• Answer a call.
End/Power
• End a call.
• Return to the Home screen.
• Press and hold to turn on or turn off your BlackBerry® device.
Top keys
Key Name Actions
Power/Lock
• Lock or unlock the screen.
• Press and hold to turn on or turn off your device.
Mute
• Mute a call.
• Mute the volume.
Quick Help
Side keys
Key
Keyboard
Key
Name Actions
Volume
• Change the volume.
• Press and hold to play the next or previous media file.
• Before you take a picture or record a video, press to zoom in or out.
Convenience key
• Take a picture.
• You can also customise this key.
Name Actions
Shift Capitalise letters.
Alt Type the alternate character on a key.
15
User Guide
Key Name Actions
Symbol Open the symbol list.
Backspace/Delete Delete the previous character or a selected item.
Enter Select an item.
Speakerphone Turn on or turn off the speakerphone during a call.
Quick Help
About the slider and keyboard
The slider enables you to use your BlackBerry® device when it is open or closed. For example, when the slider is closed, you can
use the touch screen keyboard to type short responses to messages. When the slider is open, the slide-out keyboard is
available for you to type longer messages, access keyboard shortcuts and type while you view a full screen of content. You can
also open the slider to answer a call and to turn on backlighting.
You can use the touch screen keyboard in either portrait or landscape view. If you open the slider when the touch screen
keyboard is displayed, the touch screen keyboard disappears and the device displays screens in portrait view. Videos are
displayed according to your device's orientation.
Select commands using toolbars and pop-up menus
Several menu commands are also available on the screen to help you to perform common actions quickly.
Toolbars
Toolbars are available in most applications, and appear at the bottom of the screen. You can use the toolbar in the Messages
application, for example, to quickly search your messages, compose an email or open or delete the highlighted message.
• To see a description for a toolbar icon, touch and hold the icon.
• To select the command, tap the icon.
Pop-up menus
Pop-up menus are available in most applications, and appear in the centre of the screen. You can use the pop-up menu when
you are viewing a message, for example, to file, forward or reply to the message.
• To open a pop-up menu, touch and hold an item on the screen or press and hold the trackpad.
• To select a command, tap the icon or click the trackpad.
• To see additional commands, tap the Full Menu icon.
Tips: Doing things quickly
For full instructions, click the links under Related information at the bottom.
16
User Guide
Use the Quick Access area to access popular options Highlight and click an area at the top of the Home screen to
access options such as changing your ringtone, setting the
alarm, viewing notifications and turning on or off network
connections.
See all the apps and folders on the Home screen, or minimise
your view and view the wallpaper
Switch to another app
Open an app with a convenience key Press a convenience key on the side of your device.
Use toolbars Toolbars are available in most applications, and appear at the
Use pop-up menus Pop-up menus provide common available actions, and appear
Switch to the Favourites, Media, and Downloads and
Frequent views
Add an app to the Favourites view Highlight an app on the Home screen or in a folder. Press the
Change options for the Home screen such as the wallpaper
On the navigation bar, click All.
Press and hold the key. Click an app.
Note: The other app might still be running in the background.
Note: You can customise which app a convenience key opens.
bottom of the screen. For example, you can click icons on the
toolbar in the message list to quickly search the message list,
compose an email and open or delete the selected message.
To see a description for a toolbar icon, touch and hold the icon,
or highlight the icon and press and hold the trackpad.
in the centre of the screen. For example, you can use the popup menu in a message to file, forward or reply to the message.
To open a pop-up menu, touch and hold the screen or press
and hold the trackpad. To select a command, tap the icon or
click the trackpad.
On the Home screen, highlight All on the navigation bar and
slide your finger on the trackpad right or left.
key > Mark as Favourite.
On the Home screen, press the key > Options.
Quick Help
Related topics
Keep an application running in the background and switch to another application, 225
Assign an application to a Convenience key, 208
Change what happens when you type on the Home screen, 36
Applications
Get started with some of these great applications.
17
User Guide
Quick Help
Messages
Send emails, PIN messages and more.
Text Messages
Send text messages.
Browser
Browse websites.
Media
See saved pictures, play songs and more.
Camera (if supported)
Take pictures.
Instant Messaging
Chat with friends or colleagues.
Options
Set your device options. You can find more options in each application menu.
Manage Connections
Set up wireless connections, such as a Bluetooth® connection.
Help
Find the user guide here or click Help in a menu.
To show or hide an icon, highlight the icon using the trackpad. Press the key > Show All or Hide.
Status indicators
Home screen
new notification alarm set
unopened message count BlackBerry® Messenger
calendar reminder count social feeds
missed call count sending or receiving data
Wi-Fi® turned on roaming
Messages
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User Guide
Home screen
unopened opened
text message sent message
attachment message is sending
high priority message not sent
draft meeting invite
Phone
missed call received call
placed call voice mail message
Quick Help
Tips: Managing indicators
Indicators tell you that there is something new or updated, such as a new message, voice message or feed, or they inform you
of the status of something, such as the battery or network connection. Indicators often appear on app icons, new content
within apps and at the top of the Home screen.
Remove the new item indicator
Remove the unopened message indicator
Identify an indicator
Open each item that has this indicator. For example, to remove
it from the Messages icon, click the icon.
In the Messages app, do one or more of the following:
• Open all of your messages by clicking on them. If you
cannot find all of your unopened messages in your inbox,
look in your messages folders.
• Mark a message as opened. Highlight a message. Press the
key > Mark Opened.
• Mark all messages that are prior to a date as opened.
Highlight a date field. Press the key > Mark Prior
Opened.
• You might be able to identify an indicator by seeing the
icon of the application that the indicator refers to. To see
a complete list of applications on your device and their
icons, on the Home screen or in a folder, click the Options
icon. Click Device > Application Management.
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User Guide
Phone
Quick Help
• For a complete list of BlackBerry® indicators, visit
www.blackberry.com/docs/smartphones. Click your
device model, and then click the Icons and Indicators
guide.
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User Guide
Contacts
Quick Help
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User Guide
Browser
Quick Help
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User Guide
Camera
Quick Help
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User Guide
Pictures
Quick Help
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User Guide
Messages
Quick Help
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User Guide
Cut, copy and paste
Quick Help
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User Guide
Type text
Quick Help
Feature availability
The following items affect the availability of features on your BlackBerry® device. The features discussed are meant as
examples, and are not inclusive of every feature that might or might not be available on your device.
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User Guide
Quick Help
Device model Features such as GPS, the camera and video camera, and
network connection options are dependent on your device
model. To find feature specifications for your device model,
visit www.blackberry.com/go/devices.
Wireless service plan You must purchase or change your wireless service plan
through your wireless service provider.
A wireless service plan with phone or voice is required for you
to use the phone application and to send and receive text
messages.
A wireless service plan with data is required for you to use the
browser service and instant messaging applications, and to
send and receive email messages and PIN messages.
For more information about your plan, contact your wireless
service provider.
BlackBerry Internet Service and BlackBerry Enterprise Server Once you have a data plan, you must set up your email address
or third-party instant messaging account in order to send and
receive email messages, use third-party instant messaging
applications and use some browser options.
If you are an individual user, when you set up your email
address or instant messaging account, you are associating it
with the BlackBerry® Internet Service.
If you are a corporate user, your administrator sets up your
email account by associating it with a BlackBerry® Enterprise
Server. Your administrator might set options that determine
the features and settings that are available on your device. To
view the IT policies that have been set by your administrator,
on the Home screen or in a folder, click the Options icon. Click
Security > Security Status Information > View IT Policy.
Wireless service provider Features such as text messaging, location-based services and
some phone features are dependent on your wireless service
provider's offerings. For more information, contact your
wireless service provider.
Wireless network The wireless network that your device is connected to might
affect the availability of some features. Depending on your
wireless service provider and available roaming options,
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