BlackBerry SWDT643442-941426-0201084713-001, Style 9670 - v6.0, 9670 Style User Guide

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BlackBerry SWDT643442-941426-0201084713-001, Style 9670 - v6.0, 9670 Style User Guide

BlackBerry Style 9670

Smartphone

User Guide

Version: 6.0

To find the latest user guides, visit www.blackberry.com/docs/ smartphones.

SWDT643442-941426-0201084713-001

Contents

 

Quick Help..........................................................................................................................................................................................................

9

Top 10.................................................................................................................................................................................................................

9

Getting to know your smartphone.....................................................................................................................................................................

13

Tips.....................................................................................................................................................................................................................

19

Make it yours......................................................................................................................................................................................................

24

Shortcuts............................................................................................................................................................................................................

31

Phone shortcuts.................................................................................................................................................................................................

31

Message shortcuts..............................................................................................................................................................................................

31

File and attachment shortcuts...........................................................................................................................................................................

32

Typing shortcuts.................................................................................................................................................................................................

33

Media shortcuts.................................................................................................................................................................................................

34

Browser shortcuts..............................................................................................................................................................................................

35

Calendar shortcuts.............................................................................................................................................................................................

36

Search shortcuts.................................................................................................................................................................................................

36

Map shortcuts....................................................................................................................................................................................................

37

Troubleshooting: Shortcuts................................................................................................................................................................................

37

Phone.................................................................................................................................................................................................................

38

Phone basics.......................................................................................................................................................................................................

38

Emergency calls..................................................................................................................................................................................................

41

Volume...............................................................................................................................................................................................................

41

Voice mail...........................................................................................................................................................................................................

42

Speed dial...........................................................................................................................................................................................................

43

Call waiting, call forwarding, and call blocking...................................................................................................................................................

44

Fixed dialing and smart dialing...........................................................................................................................................................................

46

Conference calls.................................................................................................................................................................................................

48

Call logs...............................................................................................................................................................................................................

49

Multiple phone numbers....................................................................................................................................................................................

50

Phone options....................................................................................................................................................................................................

51

Phone shortcuts.................................................................................................................................................................................................

53

Troubleshooting: Phone.....................................................................................................................................................................................

54

Voice commands................................................................................................................................................................................................

57

Perform an action using a voice command........................................................................................................................................................

57

Available voice commands.................................................................................................................................................................................

57

Change the language for voice commands........................................................................................................................................................

58

Turn off choice lists for voice commands...........................................................................................................................................................

58

Change the options for voice prompts...............................................................................................................................................................

58

Improve voice recognition..................................................................................................................................................................................

59

Troubleshooting: Voice dialing...........................................................................................................................................................................

59

Messages............................................................................................................................................................................................................

60

Email...................................................................................................................................................................................................................

60

PIN messages......................................................................................................................................................................................................

76

Text messages....................................................................................................................................................................................................

80

Security options for messages............................................................................................................................................................................

88

Attachments.......................................................................................................................................................................................................

90

S/MIME-protected messages.............................................................................................................................................................................

92

IBM Lotus Notes native encrypted messages.....................................................................................................................................................

98

PGP protected messages....................................................................................................................................................................................

99

Message shortcuts..............................................................................................................................................................................................

104

File and attachment shortcuts...........................................................................................................................................................................

105

Troubleshooting: Messages................................................................................................................................................................................

106

Files....................................................................................................................................................................................................................

112

File basics...........................................................................................................................................................................................................

112

Managing files and attachments........................................................................................................................................................................

114

File and attachment shortcuts...........................................................................................................................................................................

117

Troubleshooting: Attachments...........................................................................................................................................................................

118

Media.................................................................................................................................................................................................................

119

Music..................................................................................................................................................................................................................

119

Podcasts.............................................................................................................................................................................................................

122

Videos.................................................................................................................................................................................................................

124

Video camera.....................................................................................................................................................................................................

125

Camera...............................................................................................................................................................................................................

126

Pictures...............................................................................................................................................................................................................

129

Voice notes.........................................................................................................................................................................................................

131

Ring tones...........................................................................................................................................................................................................

132

Media storage....................................................................................................................................................................................................

134

Transferring and downloading media files.........................................................................................................................................................

137

Supported audio and video file formats.............................................................................................................................................................

139

Media shortcuts.................................................................................................................................................................................................

139

Troubleshooting: Media.....................................................................................................................................................................................

140

Ring tones, sounds, and alerts............................................................................................................................................................................

143

About ring tones, sounds, and alerts..................................................................................................................................................................

143

Change your ring tone, notifiers, or reminders..................................................................................................................................................

143

Add a custom profile..........................................................................................................................................................................................

144

Add a contact alert.............................................................................................................................................................................................

144

Silence your device.............................................................................................................................................................................................

144

Flashing LED........................................................................................................................................................................................................

145

Change alarm notification options.....................................................................................................................................................................

145

Turn on event sounds.........................................................................................................................................................................................

145

Troubleshooting: Ring tones, sounds, and alerts...............................................................................................................................................

146

Browser..............................................................................................................................................................................................................

147

Browser basics....................................................................................................................................................................................................

147

Browser bookmarks............................................................................................................................................................................................

150

RSS feeds............................................................................................................................................................................................................

151

Browser options.................................................................................................................................................................................................

152

Browser security.................................................................................................................................................................................................

154

Browser push......................................................................................................................................................................................................

156

Browser shortcuts..............................................................................................................................................................................................

157

Troubleshooting: Browser..................................................................................................................................................................................

158

Calendar.............................................................................................................................................................................................................

159

Calendar basics...................................................................................................................................................................................................

159

Meetings.............................................................................................................................................................................................................

160

Conference call meetings...................................................................................................................................................................................

162

Synchronizing calendar.......................................................................................................................................................................................

164

Calendar options................................................................................................................................................................................................

166

Calendar shortcuts.............................................................................................................................................................................................

167

Troubleshooting: Calendar.................................................................................................................................................................................

168

Contacts..............................................................................................................................................................................................................

170

Contact basics.....................................................................................................................................................................................................

170

Customizing contacts.........................................................................................................................................................................................

171

Synchronizing contacts.......................................................................................................................................................................................

173

Personal distribution lists...................................................................................................................................................................................

175

Multiple contact lists..........................................................................................................................................................................................

176

Contact list options.............................................................................................................................................................................................

176

Troubleshooting: Contacts.................................................................................................................................................................................

177

Clock...................................................................................................................................................................................................................

179

Set the date and time.........................................................................................................................................................................................

179

Change what appears on the screen when your device is charging...................................................................................................................

179

Change the clock face.........................................................................................................................................................................................

179

Display a second time zone on the clock............................................................................................................................................................

180

Turn on the alarm...............................................................................................................................................................................................

180

Silence the alarm................................................................................................................................................................................................

180

Change alarm notification options.....................................................................................................................................................................

180

Turn on bedside clock mode..............................................................................................................................................................................

181

Set options for bedside clock mode...................................................................................................................................................................

181

Use the stopwatch..............................................................................................................................................................................................

181

Use the timer......................................................................................................................................................................................................

181

Change timer notification options......................................................................................................................................................................

182

Troubleshooting: Clock.......................................................................................................................................................................................

182

Tasks and memos...............................................................................................................................................................................................

183

Create a task or memo.......................................................................................................................................................................................

183

Send a task or memo..........................................................................................................................................................................................

183

Change or delete a task or memo......................................................................................................................................................................

183

Change the status of a task................................................................................................................................................................................

183

Hide completed tasks.........................................................................................................................................................................................

184

Show tasks in the calendar.................................................................................................................................................................................

184

Synchronizing tasks and memos.........................................................................................................................................................................

184

About categories................................................................................................................................................................................................

186

Categorize a contact, task, or memo..................................................................................................................................................................

186

Create a category for contacts, tasks, or memos...............................................................................................................................................

186

Turn off the prompt that appears before you delete items...............................................................................................................................

187

Typing.................................................................................................................................................................................................................

188

Typing basics......................................................................................................................................................................................................

188

Typing input methods........................................................................................................................................................................................

189

Typing options....................................................................................................................................................................................................

189

Spelling checker..................................................................................................................................................................................................

190

Custom dictionary..............................................................................................................................................................................................

191

AutoText.............................................................................................................................................................................................................

192

Typing shortcuts.................................................................................................................................................................................................

193

Troubleshooting: Typing.....................................................................................................................................................................................

194

Keyboard............................................................................................................................................................................................................

195

Assign an application to a Convenience key.......................................................................................................................................................

195

Change the default currency symbol..................................................................................................................................................................

195

Set the cursor speed...........................................................................................................................................................................................

195

Turn on key tones...............................................................................................................................................................................................

195

Set the trackpad sensitivity................................................................................................................................................................................

196

Turn off trackpad sounds...................................................................................................................................................................................

196

Troubleshooting: Keyboard................................................................................................................................................................................

196

Language............................................................................................................................................................................................................

197

About typing input languages............................................................................................................................................................................

197

Change the language..........................................................................................................................................................................................

197

Use a shortcut for switching typing input languages when you are typing........................................................................................................

197

Add a display language.......................................................................................................................................................................................

198

Delete a language...............................................................................................................................................................................................

198

Troubleshooting: Language................................................................................................................................................................................

198

Screen display.....................................................................................................................................................................................................

199

Set options for backlighting................................................................................................................................................................................

199

Use a picture as your device wallpaper..............................................................................................................................................................

199

Change the display font......................................................................................................................................................................................

199

Organizing applications on the Home screen.....................................................................................................................................................

200

Add a message that appears when your device is locked..................................................................................................................................

201

Use grayscale or reverse contrast for the screen display...................................................................................................................................

201

Turn on flashing LED notification for wireless coverage....................................................................................................................................

201

External display..................................................................................................................................................................................................

201

Themes...............................................................................................................................................................................................................

202

Troubleshooting: Display....................................................................................................................................................................................

203

GPS technology...................................................................................................................................................................................................

204

About GPS technology........................................................................................................................................................................................

204

Turn on GPS technology.....................................................................................................................................................................................

204

Set the GPS receiver that you use to track your movement..............................................................................................................................

204

Get your GPS location........................................................................................................................................................................................

205

Prevent others from tracking your location.......................................................................................................................................................

205

Turn off location aiding......................................................................................................................................................................................

205

Troubleshooting: GPS technology......................................................................................................................................................................

206

Maps...................................................................................................................................................................................................................

207

Map basics..........................................................................................................................................................................................................

207

Map options.......................................................................................................................................................................................................

210

Map shortcuts....................................................................................................................................................................................................

210

Troubleshooting: Maps......................................................................................................................................................................................

211

Applications........................................................................................................................................................................................................

212

About multitasking.............................................................................................................................................................................................

212

Keep an application running in the background and switch to another application.........................................................................................

212

Close an application so that it is not running in the background.......................................................................................................................

212

About adding applications..................................................................................................................................................................................

213

About social networking applications................................................................................................................................................................

214

About instant messaging applications................................................................................................................................................................

214

Require your device password before adding an application............................................................................................................................

214

Delete an application.........................................................................................................................................................................................

215

View properties for an application.....................................................................................................................................................................

215

View the size of an application database...........................................................................................................................................................

215

Troubleshooting: Applications...........................................................................................................................................................................

215

BlackBerry Device Software...............................................................................................................................................................................

216

About updating the BlackBerry Device Software...............................................................................................................................................

216

Update the BlackBerry Device Software over the wireless network..................................................................................................................

217

Return to or delete the previous version of the BlackBerry Device Software....................................................................................................

217

Update the BlackBerry Device Software from a web site..................................................................................................................................

217

Update the BlackBerry Device Software using the BlackBerry Desktop Software.............................................................................................

218

Troubleshooting: BlackBerry Device Software...................................................................................................................................................

218

Manage Connections..........................................................................................................................................................................................

220

Manage Connections basics...............................................................................................................................................................................

220

Mobile network..................................................................................................................................................................................................

222

Wi-Fi technology................................................................................................................................................................................................

226

Bluetooth technology.........................................................................................................................................................................................

232

Power and battery..............................................................................................................................................................................................

240

Turn off your device...........................................................................................................................................................................................

240

Set your device to turn on and turn off automatically.......................................................................................................................................

240

Reset the device.................................................................................................................................................................................................

240

Check the battery power level...........................................................................................................................................................................

240

Tips: Extending battery life.................................................................................................................................................................................

240

Memory and media cards...................................................................................................................................................................................

242

About media cards.............................................................................................................................................................................................

242

Supported media cards......................................................................................................................................................................................

242

View the amount of available storage space on your device.............................................................................................................................

242

Turn off media card support..............................................................................................................................................................................

242

Repair files stored on your media card or on your device.................................................................................................................................

242

About compression............................................................................................................................................................................................

243

About file encryption..........................................................................................................................................................................................

243

Turn on encryption.............................................................................................................................................................................................

243

Tips: Freeing and conserving storage space.......................................................................................................................................................

244

Troubleshooting: Storage and media cards........................................................................................................................................................

245

Search.................................................................................................................................................................................................................

246

Search for an item..............................................................................................................................................................................................

246

Set the types of items that are included in searches.........................................................................................................................................

246

Search for messages...........................................................................................................................................................................................

246

Message search criteria......................................................................................................................................................................................

247

Do more with your message search results.......................................................................................................................................................

247

Search for text in a message, in a file, or on a web page...................................................................................................................................

248

View, change, or delete a saved search.............................................................................................................................................................

248

Search for a contact in your organization's address book..................................................................................................................................

248

Search shortcuts.................................................................................................................................................................................................

249

Security...............................................................................................................................................................................................................

250

Security basics....................................................................................................................................................................................................

250

Password keeper................................................................................................................................................................................................

252

Encryption..........................................................................................................................................................................................................

254

Memory cleaning................................................................................................................................................................................................

256

Certificates.........................................................................................................................................................................................................

257

PGP keys.............................................................................................................................................................................................................

264

Certificate servers..............................................................................................................................................................................................

269

Key store.............................................................................................................................................................................................................

271

Smart cards.........................................................................................................................................................................................................

273

VPN settings.......................................................................................................................................................................................................

276

Verify security software manually......................................................................................................................................................................

277

Third-party application control..........................................................................................................................................................................

278

Troubleshooting: Security..................................................................................................................................................................................

281

Service books and diagnostic reports.................................................................................................................................................................

282

Accept, delete, or restore a service book...........................................................................................................................................................

282

Run a diagnostic report......................................................................................................................................................................................

282

View, submit, or delete a diagnostic report.......................................................................................................................................................

282

Set a default recipient for diagnostic reports.....................................................................................................................................................

283

I cannot run or submit a diagnostic report.........................................................................................................................................................

283

View the version number of the BlackBerry Device Software on your device...................................................................................................

283

Synchronization..................................................................................................................................................................................................

284

About synchronization.......................................................................................................................................................................................

284

Reconcile email over the wireless network........................................................................................................................................................

284

Delete email on your device and in your email application on your computer.................................................................................................

285

Synchronize organizer data over the wireless network.....................................................................................................................................

285

About synchronization conflicts.........................................................................................................................................................................

285

Manage email reconciliation conflicts................................................................................................................................................................

286

Manage data synchronization conflicts..............................................................................................................................................................

286

About backing up and restoring device data......................................................................................................................................................

286

Empty the deleted items folder on your computer from your device...............................................................................................................

287

Troubleshooting: Synchronization.....................................................................................................................................................................

287

Accessibility options...........................................................................................................................................................................................

289

About accessibility options.................................................................................................................................................................................

289

Screen accessibility options................................................................................................................................................................................

289

Audio and phone accessibility options...............................................................................................................................................................

290

Typing accessibility options................................................................................................................................................................................

292

Calculator...........................................................................................................................................................................................................

294

Use the calculator...............................................................................................................................................................................................

294

Convert a measurement.....................................................................................................................................................................................

294

BrickBreaker.......................................................................................................................................................................................................

295

About BrickBreaker............................................................................................................................................................................................

295

BrickBreaker capsules.........................................................................................................................................................................................

295

BrickBreaker scoring...........................................................................................................................................................................................

296

Play BrickBreaker................................................................................................................................................................................................

296

Adjust the volume..............................................................................................................................................................................................

296

Set the paddle speed..........................................................................................................................................................................................

297

Word Mole game................................................................................................................................................................................................

298

Word Mole game basics.....................................................................................................................................................................................

298

Single-player games............................................................................................................................................................................................

299

Multiplayer games..............................................................................................................................................................................................

300

Troubleshooting: Word Mole.............................................................................................................................................................................

301

Glossary..............................................................................................................................................................................................................

302

Legal notice........................................................................................................................................................................................................

307

User Guide

Quick Help

Quick Help

Top 10

BlackBerry® device users have spoken! Here are the top 10 things they want to know how to do on their devices.

Set up an email address

1.On the Home screen, click the Setup icon.

2.In the Setup section, click the Email Accounts icon.

3.Follow the screens to set up your email address. When your email address is set up correctly, you receive a confirmation message. To view and manage your email messages, on the Home screen, click the Messages icon.

Note: In some cases, you might see the following options. If so, select one of the options.

Internet Mail Account: Use this option to associate your BlackBerry® device with one or more existing email accounts (for example, Google Mail™ or Windows Live™ Hotmail®) or to create a new email address for your device.

Enterprise Account: If your administrator gave you an enterprise activation password, use this option to associate your device with your work email account using the BlackBerry® Enterprise Server.

If you are trying to set up an Internet email account (for example, Google Mail or Windows Live Hotmail) or a new email address for your device, and do not see this option, contact your administrator or wireless service provider.

Related topics

Change options for your personal email account, 68

Change your ring tone, notifiers, or reminders

In addition to changing the tone, you can also change options for volume, LED, vibration, and notification during calls.

1.On the Home screen, click the Sound and Alert Profiles icon.

2.Click Change Sounds and Alerts > Sounds for Selected Profile.

To change your ring tone, click Phone.

To change notifiers or reminders, click to expand a section. Click an option.

3.In the Ring Tone, Notifier Tone, or Reminder Tone field, do one of the following:

Click a tone.

To use a song that is on your BlackBerry® device or on a media card, click All Music. Find and click a song.

To use a voice note that you recorded, click All Voice Notes. Find and click a voice note.

To use a preloaded alert, click All Alerts. Find and click an alert.

4.Press the key > Save.

Related topics

I cannot change the number of times that my device rings, 55

9

User Guide

Quick Help

Find or hide an application icon

Depending on your theme, you might not be able to hide some application icons.

On the Home screen or in a folder, do any of the following:

To see all your application icons, press the key > All.

To hide an application icon, highlight the icon. Press the key > Hide.

To show all hidden application icons, press the key > Show All.

To stop hiding an application icon, highlight the icon. Press the key > Hide. A check mark should not appear beside the Hide field.

Related topics

My display changed, 203

About adding applications

Depending on your wireless service provider and region, you might have the option to add or update applications using the BlackBerry App World™ storefront, the BlackBerry® Desktop Software, or the Application Center. You might also be able to download applications from a web page (try visiting mobile.blackberry.com from your BlackBerry device), or from an application offered by your wireless service provider.

Additional terms and conditions might apply to software and services made available through the BlackBerry App World™ storefront, the BlackBerry Desktop Software, or the Application Center. Data charges might apply when you add or use an application over the wireless network. For more information, contact your wireless service provider.

BlackBerry App World

If you have BlackBerry App World on your device, you can search for and download games, social networking applications, personal productivity applications, and much more. Using an existing PayPal® account, you can buy and download items over the wireless network to your device.

To download BlackBerry App World, visit www.blackberryappworld.com.

For more information about managing applications using BlackBerry App World, click the BlackBerry App World icon. Press the key > Help.

BlackBerry Desktop Software

If you have the BlackBerry Desktop Software installed on your computer, you can connect your device to your computer to add, update, remove, or restore applications. You can also add applications to your device that you have downloaded to your computer, without having to use the wireless network.

To download the BlackBerry Desktop Software, visit www.blackberry.com/desktop.

For more information about managing applications using the BlackBerry Desktop Software, see the Help in the BlackBerry Desktop Software.

Application Center

10

User Guide

Quick Help

If you have the Application Center on your device, you can add, update, or return to the previous version of a select number of applications that are hosted by your wireless service provider. Depending on your wireless service provider, this feature might not be available.

For more information about managing applications using the Application Center, click the Application Center icon. Press the key > Help.

Add or change your signature

Depending on your wireless service plan, this feature might not be supported.

1.On the Home screen, click the Messages icon.

2.Press the key > Options.

For a work email account, click Email Preferences. If the Message Services field appears, change this field to the appropriate email account. If the Use Auto Signature check box is not selected, select it. In the field that appears, place your cursor.

For a personal email account, click Email Account Management. Click an email account. Click Edit.

3.Type a signature.

4.Press the key > Save.

Your signature is added to your email after you send it.

Use a picture as your device wallpaper

1.On the Home screen, click the Media icon > Pictures icon.

2.Browse to a picture.

3.Press the key > Set As Wallpaper.

Related topics

My display changed, 203

Supported audio and video file formats

Depending on your BlackBerry® device model and wireless service provider, some media file formats might not be supported.

Type

File format

 

 

 

Audio

AAC

 

AMR

 

FLAC

 

MP3

 

M4A

 

OGG

 

 

 

11

User Guide

Quick Help

Type

File format

 

 

 

 

WMA

 

WAV

 

 

 

Video

3GP

 

3GP2

 

AVI

 

ASF

 

MP4

 

MOV

 

WMV

 

 

 

For information about codecs and recommended video and audio file formats for your device, visit www.blackberry.com/docs/ smartphones and click Multimedia > Media Types Supported on BlackBerry Smartphones.

Transfer a file from your computer to your device using your device as a USB memory drive

You must use the BlackBerry® Desktop Software to manage and preserve the information or the encryption that is associated with your media files when you transfer files between your BlackBerry device and your computer.

1.Connect your device to your computer using a USB cable.

2.Do one of the following:

If you want to transfer most types of files, in the dialog box that appears on your device, select the USB option.

If you want to transfer media files that are protected with DRM, in the dialog box that appears on your device, select the media transfer option.

3.If necessary, type a password. Your device appears as a drive on your computer.

4.Drag a file from a location on your computer to a folder on your device.

To view the transferred file on your device, disconnect your device from your computer and find the file.

Related topics

Transfer your media files from your computer to your device using BlackBerry Desktop Software, 27

Open, close, or switch between tabs

Do one of the following:

To open a new tab, in the browser, press the key > Tabs. Click the New Tab icon.

To open a new tab for a link on a web page, highlight the link. Press the key > Open Link in New Tab.

To switch between tabs, in the browser, press the key > Tabs. Click a tab.

To close a tab, in the browser, press the key > Tabs. Highlight a tab. Click the icon.

12

User Guide

Quick Help

Reconcile email over the wireless network

You can set the Wireless Reconcile option for each email address that is associated with your BlackBerry® device.

1.On the Home screen, click the Messages icon.

2.Press the key > Options > Email Reconciliation.

3.If the Message Services field appears, set this field to the appropriate email account.

4.Select the Wireless Reconcile check box.

5.Press the key > Save.

If your device is associated with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry® Desktop Software to reconcile email in personal folders. For more information, see the Help in the BlackBerry Desktop Software.

Getting to know your smartphone

Find out about apps and indicators, and what the keys do on your BlackBerry® smartphone.

Important keys

Front keys

Key

Name

Actions

 

 

 

 

 

Trackpad

Slide your finger to move around the screen.

 

 

• Press (click) to select an item.

 

 

• Press and hold to open a pop-up menu.

 

 

 

 

 

Menu

Open a menu.

 

 

• Select a highlighted menu item.

 

 

• Press and hold to switch applications quickly.

 

 

 

 

 

Escape

Return to the previous screen.

 

 

Close the menu.

 

 

 

 

 

Send

Make a call.

 

 

Answer a call.

 

 

 

 

 

End/Power

End a call.

 

 

• Return to the Home screen.

 

 

• Press and hold to turn on or turn off your BlackBerry® device.

 

 

 

 

Top keys

13

User Guide

Quick Help

Key

Name

Actions

 

 

 

Side keys

 

 

 

 

 

Key

Name

Actions

 

 

 

 

Convenience key

• Take a picture.

 

 

• Mute your music when the flip is closed.

 

 

• You can also customize this key.

 

 

 

Keyboard

 

 

 

 

 

Key

Name

Actions

 

 

 

 

Shift

Capitalize letters.

 

 

 

 

Alt

Type the alternate character on a key.

 

 

 

 

Symbol

Open the symbol list.

 

 

 

 

Backspace/Delete

Delete the previous character or a selected item.

 

 

 

 

Enter

Select an item.

 

 

 

 

Speakerphone

Turn on or turn off the speakerphone during a call.

 

 

 

Select commands using pop-up menus

Pop-up menus are available in most applications, and appear in the center of the screen. You can use the pop-up menu when you are viewing a message, for example, to file, forward, or reply to the message.

To open a pop-up menu, click and hold an item on the screen.

To select a command, click the icon.

To see additional commands, click the Full Menu icon.

Tips: Doing things quickly

For full instructions, click the links under Related information at the bottom.

Use the Quick Access area to access popular options

Highlight and click an area at the top of the Home screen to

 

access options such as changing your ring tone, setting the

 

alarm, viewing notifications, and turning on or off network

 

connections.

 

 

14

User Guide

Quick Help

See all the apps and folders on the Home screen, or minimize

On the navigation bar, click All.

 

your view and view the wallpaper

 

 

 

 

 

 

Switch to another app

Press and hold the

key. Click an app.

 

Note: The other app might still be running in the background.

 

 

Open an app with a convenience key

Press a convenience key on the side of your device.

 

Note: You can customize which app a convenience key opens.

 

 

Use pop-up menus

Pop-up menus provide common available actions, and appear

 

in the center of the screen. For example, you can use the pop-

 

up menu in a message to file, forward, or reply to the message.

 

To open a pop-up menu, press and hold the trackpad. To select

 

a command, click the trackpad.

 

 

 

Switch to the Favorites, Media, Downloads, and Frequent

On the Home screen, highlight All on the navigation bar and

views

slide your finger on the trackpad right or left.

 

 

Add an app to the Favorites view

Highlight an app on the Home screen or in a folder. Press the

 

key > Mark as Favorite.

 

 

 

 

Change options for the Home screen such as the wallpaper

On the Home screen, press the

key > Options.

 

 

 

 

Related topics

Keep an application running in the background and switch to another application, 212

Assign an application to a Convenience key, 195

Change what happens when you type on the Home screen, 26

Applications

Get started with some of these great applications.

Messages

Send emails, PIN messages, and more.

Text Messages

Send text messages.

Browser

Browse websites.

Media

See saved pictures, play songs, and more.

Camera (if supported)

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User Guide

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Take pictures.

Instant Messaging

Chat with friends or colleagues.

Options

Set your device options. You can find more options in each application menu.

Manage Connections

Set up wireless connections, such as a Bluetooth® connection.

 

Help

 

 

Find the user guide here or click Help in a menu.

 

 

 

 

 

To show or hide an icon, highlight the icon using the trackpad. Press the

key > Show All or Hide.

Status indicators

 

 

 

 

 

Home screen

 

 

 

 

 

new notification

alarm set

 

 

 

 

unopened message count

BlackBerry® Messenger

 

 

 

 

calendar reminder count

social feeds

 

 

 

 

missed call count

sending or receiving data

 

 

 

 

Wi-Fi® turned on

roaming

 

 

 

 

Messages

 

 

 

 

 

unopened

opened

 

 

 

 

text message

sent message

 

 

 

 

attachment

message is sending

 

 

 

 

high priority

message not sent

 

 

 

 

draft

meeting invite

 

 

 

 

Phone

 

 

 

 

 

missed call

received call

 

 

 

 

placed call

voice mail message

 

 

 

16

User Guide

Quick Help

Tips: Managing indicators

Indicators tell you that there is something new or updated, such as a new message, voice message, or feed, or they inform you of the status of something, such as the battery or network connection. Indicators often appear on app icons, new content within apps, and at the top of the Home screen.

Remove the new item indicator

Open each item that has this indicator. For example, to remove

 

it from the Messages icon, click the icon.

 

 

 

Remove the unopened message indicator

In the Messages app, do one or more of the following:

 

• Open all of your messages by clicking on them. If you

 

cannot find all of your unopened messages in your inbox,

 

look in your messages folders.

 

 

• Mark a message as opened. Highlight a message. Press the

 

key > Mark Opened.

 

 

• Mark all messages that are prior to a date as opened.

 

Highlight a date field. Press the

key > Mark Prior

 

Opened.

 

 

 

Identify an indicator

• You might be able to identify an indicator by seeing the

icon of the application that the indicator refers to. To see a complete list of applications on your device and their icons, on the Home screen or in a folder, click the Options icon. Click Device > Application Management.

• For a complete list of BlackBerry® indicators, visit www.blackberry.com/docs/smartphones. Click your device model, and then click the Icons and Indicators guide.

Feature availability

The following items affect the availability of features on your BlackBerry® device. The features discussed are meant as examples, and are not inclusive of every feature that might or might not be available on your device.

Device model

Features such as GPS, the camera and video camera, and

 

network connection options are dependent on your device

 

model. To find feature specifications for your device model,

 

visit www.blackberry.com/go/devices.

 

 

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User Guide

Quick Help

 

Wireless service plan

You must purchase or change your wireless service plan

 

 

through your wireless service provider.

 

 

A wireless service plan with phone or voice is required for you

 

 

to use the phone application and to send and receive text

 

 

messages.

 

 

A wireless service plan with data is required for you to use the

 

 

browser service and instant messaging applications, and to

 

 

send and receive email messages and PIN messages.

 

 

For more information about your plan, contact your wireless

 

 

service provider.

 

 

 

 

BlackBerry Internet Service and BlackBerry Enterprise Server

Once you have a data plan, you must set up your email address

 

 

or third-party instant messaging account in order to send and

 

 

receive email messages, use third-party instant messaging

 

 

applications, and use some browser options.

 

 

If you are an individual user, when you set up your email

 

 

address or instant messaging account, you are associating it

 

 

with the BlackBerry® Internet Service.

 

 

If you are a corporate user, your administrator sets up your

 

 

email account by associating it with a BlackBerry® Enterprise

 

 

Server. Your administrator might set options that determine

 

 

the features and settings that are available on your device. To

 

 

view the IT policies that have been set by your administrator,

 

 

on the Home screen or in a folder, click the Options icon. Click

 

 

Security > Security Status Information > View IT Policy.

 

 

 

 

Wireless service provider

Features such as text messaging, location-based services, and

 

 

some phone features are dependent on your wireless service

 

 

provider's offerings. For more information, contact your

 

 

wireless service provider.

 

 

 

 

Wireless network

The wireless network that your device is connected to might

 

 

affect the availability of some features. Depending on your

 

 

wireless service provider and available roaming options,

 

 

different wireless networks are available. Some wireless

 

 

networks do not support features such as call blocking, call

 

 

forwarding, or cell broadcasting. For more information,

 

 

contact your wireless service provider.

 

 

 

Related topics

 

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Quick Help

BlackBerry Device Software, 216

Find more information, 30

Check what wireless networks your device connects to, 220

Tips

Save time and maximize your efficiency with these quick tips.

Tips: Finding apps

Look in a folder on your Home screen

Some apps are located in folders on your Home screen. Click

a folder to see what apps are inside.

 

 

 

 

Make all hidden apps visible on the Home screen

On the Home screen, press the

key > Show All. To unhide

 

the app, highlight it and then click Hide to clear the check mark.

 

If Show All does not appear in the menu, there are no apps

 

hidden from view.

 

 

 

Search for an app

On the Home screen, start typing the application name.

 

 

Verify that the app is installed

On the Home screen or in a folder, click the Options icon. Click

 

Device > Application Management. If the app is listed, it is

 

installed on your BlackBerry® device.

 

 

 

Tips: Doing things quickly

For full instructions, click the links under Related information at the bottom.

 

 

 

Use the Quick Access area to access popular options

Highlight and click an area at the top of the Home screen to

 

access options such as changing your ring tone, setting the

 

alarm, viewing notifications, and turning on or off network

 

connections.

 

 

 

See all the apps and folders on the Home screen, or minimize

On the navigation bar, click All.

your view and view the wallpaper

 

 

 

 

 

Switch to another app

Press and hold the

key. Click an app.

 

Note: The other app might still be running in the background.

 

 

Open an app with a convenience key

Press a convenience key on the side of your device.

 

Note: You can customize which app a convenience key opens.

 

 

 

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User Guide

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Use pop-up menus

Pop-up menus provide common available actions, and appear

 

in the center of the screen. For example, you can use the pop-

 

up menu in a message to file, forward, or reply to the message.

 

To open a pop-up menu, press and hold the trackpad. To select

 

a command, click the trackpad.

 

 

 

Switch to the Favorites, Media, Downloads, and Frequent

On the Home screen, highlight All on the navigation bar and

views

slide your finger on the trackpad right or left.

 

 

Add an app to the Favorites view

Highlight an app on the Home screen or in a folder. Press the

 

key > Mark as Favorite.

 

 

 

 

Change options for the Home screen such as the wallpaper

On the Home screen, press the

key > Options.

 

 

 

Related topics

Keep an application running in the background and switch to another application, 212

Assign an application to a Convenience key, 195

Change what happens when you type on the Home screen, 26

Tips: Managing indicators

Indicators tell you that there is something new or updated, such as a new message, voice message, or feed, or they inform you of the status of something, such as the battery or network connection. Indicators often appear on app icons, new content within apps, and at the top of the Home screen.

Remove the new item indicator

Open each item that has this indicator. For example, to remove

 

it from the Messages icon, click the icon.

 

 

 

Remove the unopened message indicator

In the Messages app, do one or more of the following:

 

• Open all of your messages by clicking on them. If you

 

cannot find all of your unopened messages in your inbox,

 

look in your messages folders.

 

 

• Mark a message as opened. Highlight a message. Press the

 

key > Mark Opened.

 

 

• Mark all messages that are prior to a date as opened.

 

Highlight a date field. Press the

key > Mark Prior

 

Opened.

 

 

 

Identify an indicator

• You might be able to identify an indicator by seeing the

 

icon of the application that the indicator refers to. To see

 

a complete list of applications on your device and their

 

icons, on the Home screen or in a folder, click the Options

 

icon. Click Device > Application Management.

 

 

 

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User Guide

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• For a complete list of BlackBerry® indicators, visit

 

 

www.blackberry.com/docs/smartphones. Click your

 

 

device model, and then click the Icons and Indicators

 

 

guide.

 

 

Tips: Extending battery life

 

 

 

 

For full instructions, click the links under Related information at the bottom.

 

 

 

 

 

 

Set your BlackBerry® device to turn on and turn off

On the Home screen or in a folder, click the Options icon. Click

 

automatically.

Device > Auto On/Off.

 

 

 

You can set your device to turn off while you aren't using it for

 

 

 

 

an extended period, like when you sleep. Data you receive

 

 

 

 

when the device is turned off automatically updates when the

 

 

 

 

device turns on.

 

 

 

 

 

 

 

Set backlighting to remain on for a shorter period of time, and

On the Home screen or in a folder, click the Options icon. Click

 

lower its brightness

Display > Screen Display.

 

 

 

 

 

 

Turn off network connections you aren't using

On the Home screen, click the connections area at the top of

 

 

the screen, or click the Manage Connections icon. Click a

 

 

network connection to clear the check box.

 

 

 

 

 

 

 

Close apps when you are finished with them.

In an app, press the

key > Close.

 

 

When you switch from one app to another, some apps, such

 

 

 

 

as the Browser app or the Music app, run in the background,

 

 

 

 

which uses battery power.

 

 

 

 

 

 

 

Switch your vibrating notifications to sound notifications or

On the Home screen, click the Sound and Alert Profiles icon.

 

LED notifications, lower the volume of your sound

Click Change Sounds and Alerts.

 

 

notifications, or select a shorter ring tone

 

 

 

 

 

 

 

 

Delete the original text from a reply message

When you are replying to a message, press the

key >

 

 

Delete Original Text.

 

 

 

 

 

 

If your device has a camera flash, turn off the flash

On the Home screen, click the Camera icon. Click the flash icon

 

 

at the bottom of the screen until the flash off indicator

 

 

appears.

 

 

 

 

 

 

Keep your battery connections clean.

Every few months, use a cotton swab or dry cloth to clean the

 

Keeping the battery clean extends the life of your battery.

metal contacts on the battery and the device.

 

 

 

 

 

 

 

 

 

 

Related topics

21

User Guide

Quick Help

Set your device to turn on and turn off automatically, 240

Set options for backlighting, 199

Turn on or turn off a network connection, 221

Change your ring tone, notifiers, or reminders, 9

Delete the original text from a reply message, 62

Tips: Freeing and conserving storage space

Try to maintain at least 400 KB of available application storage on your BlackBerry® device. If you find that your device processes are unusually slow, try freeing storage space by deleting files that you don't need. Changing options for email messages, calendar entries, and media files might help you conserve storage space.

For full instructions, click the links under Related information at the bottom.

 

 

 

 

 

Check how much free storage space you have

On the Home screen or in a folder, click the Options icon. Click

 

Device > Storage.

 

 

 

 

Delete unneeded files

On the Home screen or in a folder, click the Files icon. Find and

 

highlight a file. Press the

key > Delete.

 

 

 

 

Delete browsing history and clear the cache

On the Home screen, click the Browser icon. Press the

 

 

key > Options. Go to the Clear Browsing Data section.

 

 

 

Reduce the amount of time that your device stores email

On the Home screen, click the Messages icon or Calendar icon.

messages and calendar entries

Press the

key > Options.

 

 

 

 

 

Stop storing sent messages on your device

On the Home screen, click the Messages icon. Press the

 

 

key > Options > Email Preferences.

 

 

 

 

Receive only the first section of long email messages, and

On the Home screen, click the Messages icon. Press the

 

choose whether to download more

key > Options > Message Display and Actions.

 

 

 

Store files on a media card instead of the device

Your BlackBerry device supports media card sizes up to 32 GB.

 

Only microSD media cards are supported.

 

 

 

 

Reduce the size of pictures you take

On the Home screen, click the Camera icon. Press the

key

 

> Options.

 

 

 

 

 

 

 

 

Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your device is lost, stolen, or corrupted by an unforeseen issue.

Related topics

View the amount of available storage space on your device, 242 Move, rename, or delete a file, 114

Delete browsing information, 154

Set how long your device stores messages, 70

Change how long your device stores calendar entries, 167

22

User Guide

Quick Help

Stop storing messages sent from your computer on your device, 71

Stop storing messages sent from your device on your computer, 71

Receive only the first section of long email messages, 69

Change the size of pictures that you take, 127

The application memory on my device is low, 245

Tips: Keeping your information safe

You can take some simple steps to help prevent the information on your BlackBerry® device from being compromised, such as avoiding leaving your device unattended.

Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your device is lost, stolen, or corrupted by an unforeseen issue.

For full instructions, click the links under Related information at the bottom.

 

Set a password

On the Home screen or in a folder, click the Options icon. Click

 

 

Security > Password.

 

 

 

 

Encrypt contacts and files

On the Home screen or in a folder, click the Options icon. Click

 

 

Security > Encryption.

 

 

 

 

Back up your device data

Use the backup tool in the BlackBerry® Desktop Software to

 

 

back up your device data. To download the BlackBerry Desktop

 

 

Software, from your computer, visit www.blackberry.com/

 

 

desktop and select the appropriate option for your computer.

 

 

 

Related topics

 

Set a device password, 250

 

Turn on encryption, 135

 

Tips: Updating your software

Updated BlackBerry® Device Software and BlackBerry® Desktop Software are released periodically, and you might be able to update the software from either your computer or your smartphone. Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your device is lost, stolen, or corrupted by an unforeseen issue.

For full instructions, click the links under Related information at the bottom.

Check to see if there is updated BlackBerry Device Software

Depending on your device model, this feature might not be

that you can download over the network

supported. On the Home screen or in a folder, click the Options

 

icon. Click Device > Software Updates.

 

 

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User Guide

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Update your BlackBerry Device Software from your computer

Connect your device to your computer and on your computer,

 

 

visit: www.blackberry.com/software. Click on BlackBerry

 

 

Device Software and follow the links to update your software.

 

 

 

 

Set your BlackBerry Desktop Software to check for updates

For instructions, see the Help in BlackBerry Desktop Software.

 

automatically

 

 

 

 

 

Update your BlackBerry Desktop Software

Visit www.blackberry.com/desktopsoftware.

 

 

 

Related topics

 

BlackBerry Device Software, 216

 

Visit the Setup application

The Setup application helps you learn about navigation and typing, change options to personalize your BlackBerry® device, and set up network connections, such as Bluetooth® connections. You can also set up email addresses and social networking accounts. The Setup application should appear automatically the first time that you turn on your device.

1.If the Setup application does not appear automatically, on the Home screen or in a folder, click the Setup icon.

2.Click a section to change options or to complete a short series of prompts that help you set the options.

Make it yours

Make your BlackBerry® smartphone your own by getting apps, transferring your files, and personalizing your settings.

Your Home screen

Switch themes

1.On the Home screen or in a folder, click the Options icon.

2.Click Display > Screen Display.

3.In the Theme section, click a theme.

4.Click Activate.

To delete a theme, click the theme. Click Delete.

Related topics

My display changed, 203

Use a picture as your device wallpaper

1.On the Home screen, click the Media icon > Pictures icon.

2.Browse to a picture.

3.Press the key > Set As Wallpaper.

Related topics

24

User Guide

Quick Help

My display changed, 203

Move an application icon

1.On the Home screen or in an application folder, highlight an application icon.

2.Press the Menu key.

3.Perform one of the following actions:

To move the application icon to a different location on the Home screen, click Move. On the trackpad, slide your finger to the new location. Click the trackpad.

To move the application icon into an application folder, click Move to folder. Click an application folder.

To move the application icon out of an application folder, click Move to folder. Click Home or an application folder.

Add, change, or delete a folder on the Home screen

On the Home screen, do one of the following:

To add a folder, press the key > Add Folder. Type a name for the folder. To change the folder icon style, click the folder icon. Click a folder icon style. Click Add.

To change a folder, highlight a folder. Press the key > Edit Folder. Change the folder name or folder icon style. Click Save.

To delete a folder, highlight a folder. Press the key > Delete.

Find or hide an application icon

Depending on your theme, you might not be able to hide some application icons.

On the Home screen or in a folder, do any of the following:

To see all your application icons, press the key > All.

To hide an application icon, highlight the icon. Press the key > Hide.

To show all hidden application icons, press the key > Show All.

To stop hiding an application icon, highlight the icon. Press the key > Hide. A check mark should not appear beside the Hide field.

Related topics

My display changed, 203

Add a shortcut to your Home screen or Favorites view

You can add a shortcut to give yourself quick access to items such as frequently used websites, contacts, or apps. Browse to a website, or highlight the item you want to create a shortcut for.

To add a shortcut on the Home screen, press the key > Add to Home Screen.

To add a shortcut to your Favorites view, press the key > Mark as Favorite.

Set the number of icons that appear on the Home screen

1. On the Home screen or in a folder, click the Options icon.

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User Guide

Quick Help

2.Click Accessibility.

3.Change the Grid Layout field.

4.Press the key > Save.

Change what happens when you type on the Home screen

Depending on your typing input language, you might not be able to use shortcut keys to open applications.

1.On the Home screen, press the key > Options.

To search your BlackBerry® device or the Internet when you type on the Home screen, change the Launch by Typing field to Universal Search.

To open applications when you press shortcut keys, change the Launch by Typing field to Application Shortcuts.

2.Press the key > Save.

Add a message that appears when your device is locked

When the flip is open and your BlackBerry® device is locked, this text appears on the screen.

1.On the Home screen or in a folder, click the Options icon.

2.Click Display > Message on Lock Screen.

3.Type the text that you want to appear on the screen when your device is locked.

4.Press the key > Save.

Get apps, music, ring tones, pictures, and videos

About adding applications

Depending on your wireless service provider and region, you might have the option to add or update applications using the BlackBerry App World™ storefront, the BlackBerry® Desktop Software, or the Application Center. You might also be able to download applications from a web page (try visiting mobile.blackberry.com from your BlackBerry device), or from an application offered by your wireless service provider.

Additional terms and conditions might apply to software and services made available through the BlackBerry App World™ storefront, the BlackBerry Desktop Software, or the Application Center. Data charges might apply when you add or use an application over the wireless network. For more information, contact your wireless service provider.

BlackBerry App World

If you have BlackBerry App World on your device, you can search for and download games, social networking applications, personal productivity applications, and much more. Using an existing PayPal® account, you can buy and download items over the wireless network to your device.

To download BlackBerry App World, visit www.blackberryappworld.com.

For more information about managing applications using BlackBerry App World, click the BlackBerry App World icon. Press the key > Help.

BlackBerry Desktop Software

26

User Guide

Quick Help

If you have the BlackBerry Desktop Software installed on your computer, you can connect your device to your computer to add, update, remove, or restore applications. You can also add applications to your device that you have downloaded to your computer, without having to use the wireless network.

To download the BlackBerry Desktop Software, visit www.blackberry.com/desktop.

For more information about managing applications using the BlackBerry Desktop Software, see the Help in the BlackBerry Desktop Software.

Application Center

If you have the Application Center on your device, you can add, update, or return to the previous version of a select number of applications that are hosted by your wireless service provider. Depending on your wireless service provider, this feature might not be available.

For more information about managing applications using the Application Center, click the Application Center icon. Press the key > Help.

Transfer a file from your computer to your device using your device as a USB memory drive

You must use the BlackBerry® Desktop Software to manage and preserve the information or the encryption that is associated with your media files when you transfer files between your BlackBerry device and your computer.

1.Connect your device to your computer using a USB cable.

2.Do one of the following:

If you want to transfer most types of files, in the dialog box that appears on your device, select the USB option.

If you want to transfer media files that are protected with DRM, in the dialog box that appears on your device, select the media transfer option.

3.If necessary, type a password. Your device appears as a drive on your computer.

4.Drag a file from a location on your computer to a folder on your device.

To view the transferred file on your device, disconnect your device from your computer and find the file.

Related topics

Transfer your media files from your computer to your device using BlackBerry Desktop Software, 27

Transfer your media files from your computer to your device using BlackBerry Desktop Software

With the BlackBerry® Desktop Software, you can synchronize media files, including iTunes playlists and Windows Media® Player playlists, to your BlackBerry device. To download the BlackBerry Desktop Software, from your computer, visit www.blackberry.com/desktop and select the appropriate option for your computer.

1.Connect your device to your computer.

2.On your device, in the dialog box that appears, select any of the file transfer options.

3.On your computer, open the BlackBerry Desktop Software.

4.Click the media transfer option that best suits what you want to do.

For more information about synchronizing media files, see the Help in the BlackBerry Desktop Software.

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User Guide

Quick Help

Related topics

Transfer a file from your computer to your device using your device as a USB memory drive, 12

Calls and sound profiles

Change the default volume for calls

You can increase or decrease the default volume for calls. The higher you set the volume percentage, the louder the volume is.

1.From the Home screen, press the key.

2.Press the key > Options > In-call Settings.

3.Change the Default Call Volume field.

4.Press the key > Save.

Change your ring tone, notifiers, or reminders

In addition to changing the tone, you can also change options for volume, LED, vibration, and notification during calls.

1.On the Home screen, click the Sound and Alert Profiles icon.

2.Click Change Sounds and Alerts > Sounds for Selected Profile.

To change your ring tone, click Phone.

To change notifiers or reminders, click to expand a section. Click an option.

3.In the Ring Tone, Notifier Tone, or Reminder Tone field, do one of the following:

Click a tone.

To use a song that is on your BlackBerry® device or on a media card, click All Music. Find and click a song.

To use a voice note that you recorded, click All Voice Notes. Find and click a voice note.

To use a preloaded alert, click All Alerts. Find and click an alert.

4.Press the key > Save.

Related topics

I cannot change the number of times that my device rings, 55

Add a contact alert

You can create contact alerts that allow you to customize ring tones and alerts for calls and messages from specific contacts or groups of contacts. When you receive a call or message from the contact, your BlackBerry® device uses the assigned ring tone or alert, even if you select the Silent profile or Vibrate Only profile. If you do not want to be notified with the assigned ring tone or alert, you can select the All Alerts Off profile.

1.On the Home screen, click the Sound and Alert Profiles icon.

2.Click Change Sounds and Alerts > Sounds for Contacts > Add Contact Alert.

3.In the Name field, type the name of the contact alert.

4.In the Contacts field, type the name of the contact.

5.Click a contact.

6.Change the ring tone and alert information for calls and messages.

7.Press the key > Save.

28

User Guide

Quick Help

To delete a contact alert, highlight the contact alert that you want to delete. Press the key > Delete.

Set up speed dial for a contact

1.From the Home screen, press the Send key.

2.Press the key > View > Speed Dial List.

3.In the Speed Dial Numbers list, click an unassigned key.

4.Click a contact.

5.If necessary, click a phone number for the contact.

To make a call using speed dial, from the Phone application, the Home screen, a message, or a message list, press and hold the key that you assigned to the contact.

Add a contact picture for caller ID

1.On the Home screen, click the Contacts icon.

2.Highlight a contact.

3.Press the key > Edit.

4.Press the key > Add Picture.

5.Find, highlight, and click a picture.

6.If necessary, move the crop box to the portion of the picture that you want to use.

7.Press the key > Crop & Save.

8.Press the key > Save.

Related topics

My contact pictures keep changing, 177

Typing and trackpad

Set the cursor speed

1.On the Home screen or in a folder, click the Options icon.

2.Click Typing and Input > Keyboard.

3.Change the Key Rate field.

4.Press the key > Save.

Set the trackpad sensitivity

You can set how the trackpad responds to your touch. A high sensitivity level requires less pressure than a lower sensitivity level.

1.On the Home screen or in a folder, click the Options icon.

2.Click Typing and Input > Trackpad Sensitivity.

3.Change the Horizontal Sensitivity field and Vertical Sensitivity field.

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User Guide

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4. Press the key > Save.

Change your typing style

You can change how your BlackBerry® device recognizes what you type by selecting a typing style.

1.On the Home screen or in a folder, click the Options icon.

2.Click Typing and Input > Typing.

3.For a keyboard, do one of the following:

To turn off all typing assistance, change the Style field to Direct.

To set your device to suggest word predictions as you type, change the Style field to Predictive.

4.Press the key > Save.

Find more information

Help on your device: Find step-by-step instructions in the user guide for your BlackBerry® device. Click Help on the Home screen or in an application menu.

www.discoverblackberry.com: Find software, applications, and accessories for your device.

Your wireless service provider web site: Find information about your wireless network or wireless service plan.

www.blackberry.com/go/declarationofconformity: View the Declaration of Conformity made under Directive 1999/5/EC (HG nr.88/2003).

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User Guide

Shortcuts

Shortcuts

Depending on the typing input language that you are using, some shortcuts might not be available.

Phone shortcuts

Depending on the typing input language that you are using, some shortcuts might not be available.

Change your ring tone

From the Home screen, press the

key. Press the

key > Phone

 

Ring Tones.

 

 

 

 

 

 

Check your voice mail

Press and hold 1.

 

 

 

 

Send an incoming call to voice mail when the flip

Press and hold the Volume Down key on the right side of your BlackBerry®

is closed

device.

 

 

 

 

Set up speed dial for a contact

From the Home screen or in the phone application, press and hold the key

 

that you would like to assign speed dial to.

 

 

 

 

Add an extension to a phone number

Press the Alt key and X. Type the extension number.

 

 

 

 

 

Type a letter in a phone number field

Press the Alt key and the letter key.

 

 

 

 

 

 

Insert a plus sign (+) when typing a phone number

Press O

 

 

 

 

 

 

Turn on or turn off the speakerphone during a call

Press the key on the keyboard.

 

 

 

 

 

 

Stop listening to a call with a wireless headset

Press the key on the keyboard.

 

 

 

 

 

Change the active phone number

From the Home screen, press the

key. Click your phone number at

 

the top of the screen. Click a phone number.

 

 

 

 

 

Message shortcuts

Depending on the typing input language that you are using, some shortcuts might not be available.

In a message

Reply to a message

Press R

Reply to all in an email or a PIN message

Press L

 

 

Forward a message

Press F

 

 

File an email message

Press I

 

 

View or hide the email address of a contact

Highlight the contact in the To or From field. Press Q.

 

 

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User Guide

Shortcuts

Move to the last cursor position after you close and reopen a

Press G

 

received email or PIN message

 

 

 

 

 

Move to the next message

Press N

 

 

 

 

Move to the previous message

Press P

 

 

 

 

In your message inbox

 

 

 

 

 

Open a message

Press the

key.

 

 

 

Compose a message from a message inbox

Press C

 

 

 

Mark a message as opened or unopened

Press the Alt key and U.

 

 

 

Add a flag to a message

Press W

 

 

 

View all flagged messages

Press the Alt key and F.

 

 

View received messages and received call logs

Press the Alt key and I.

 

 

View sent messages

Press the Alt key and O.

 

 

View voice mail messages

Press the Alt key and V.

 

 

View text messages

Press the Alt key and S.

 

 

View call logs

Press the Alt key and P.

 

 

 

View all your messages

Press the

key.

 

 

 

Move around your message inbox

 

 

 

 

Move up a screen

Press the Shift key and the Space key.

 

 

Move down a screen

Press the Space key.

 

 

 

Move to the top of a message inbox

Press T

 

 

 

 

Move to the bottom of a message inbox

Press B

 

 

 

 

Move to the next unopened item

Press U

 

 

 

 

Move to the next related message

Press J

 

 

 

 

Move to the previous related message

Press K

 

 

 

 

File and attachment shortcuts

Depending on the typing input language that you are using, some shortcuts might not be available.

Search for text in a file or an attachment Press F

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User Guide

Shortcuts

Move to the last cursor position after closing and reopening a

Press G

file or an attachment

 

 

 

In a spreadsheet

 

 

 

Move to a specific cell

Press G

 

 

View the content of a cell

Press the Space key

 

 

Switch worksheets

Press V. Highlight a worksheet. Press the Enter key.

 

 

View or hide columns or rows

Press H

 

 

In a presentation

 

 

 

Switch presentation views

Press M

 

 

Move to the next slide when viewing a presentation in slide

Press N

view

 

 

 

Move to the previous slide when viewing a presentation in

Press P

slide view

 

 

 

Move to the last cursor position after closing and reopening a

Press G

presentation that you were viewing in text view or in text and

 

slide view

 

 

 

Typing shortcuts

Depending on the typing input language that you are using, some shortcuts might not be available.

Insert a period

Press the Space key twice. The next letter is capitalized.

Insert an at sign (@) or a period (.) in an email address field

Press the Space key.

 

 

Capitalize a letter

Press and hold the letter key until the capitalized letter

 

appears.

 

 

Turn on CAP lock

Press the Alt key and the Right Shift key. To turn off CAP lock,

 

press the Left Shift key or Right Shift key.

 

 

Type a symbol

Press the Symbol key. Type the letter that appears below the

 

symbol.

 

 

Type the alternate character on a key

Press the Alt key and the character key.

 

 

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User Guide

Shortcuts

Type an accented or special character

Press and hold the letter key and, on the trackpad, slide your

 

finger left or right. For example, to type ü, press and hold U

 

and slide your finger left until ü appears. Release the letter

 

key when the accented or special character appears.

 

 

Type a number in a text field

Press and hold the Alt key and press the number key.

 

 

Type a number in a number field

Press a number key. You do not need to press the Alt key.

 

 

Turn on NUM lock

Press the Alt key and the Left Shift key. To turn off NUM lock,

 

press the Left Shift key or Right Shift key.

 

 

Highlight a line of text

Press the Left Shift key or Right Shift key and, on the

 

trackpad, slide your finger up or down.

 

 

Highlight text character by character

Press the Left Shift key or Right Shift key and, on the

 

trackpad, slide your finger left or right.

 

 

Cut highlighted text

Press the Left Shift key or Right Shift key and the Backspace/

 

Delete key.

 

 

Copy highlighted text

Press the Alt key and click the trackpad.

 

 

Paste text

Press the Left Shift key or Right Shift key and click the

 

trackpad.

 

 

Media shortcuts

Depending on the typing input language that you are using, some shortcuts might not be available.

Audio and video files

Pause an audio or video file

Press the

key on the top of your BlackBerry® device.

 

 

 

 

Resume playing an audio or video file

Press the

key.

 

 

 

Play the next song

Press and hold the Volume Up key on the right side of your

 

device.

 

 

 

Play the previous song

Press and hold the Volume Down key on the right side of your

 

device.

 

 

 

Turn on the audio boost feature if you are using a headset

When you are playing an audio or video file, press the Volume

 

Up key until you reach the highest volume setting, and then

 

press the Volume Up key again four times quickly.

 

 

 

Pictures

34

User Guide

Shortcuts

Zoom in

Press I

Zoom out

Press O

 

 

Pan up

Press 2

 

 

Pan down

Press 8

 

 

Pan right

Press 6

 

 

Pan left

Press 4

 

 

Rotate

Press L

 

 

Camera and video camera

 

 

 

Zoom in before you take a picture or record a video

Press the Volume Up key.

 

 

Zoom out before you take a picture or record a video

Press the Volume Down key.

 

 

Take a picture

Press the Convenience key on the right side of your device.

 

 

Browser shortcuts

To use browser shortcuts, you might need to turn on shortcuts in the browser options. Depending on the typing input language that you are using, some shortcuts might not be available.

Insert a period (.) in the web address field

Press the Space key.

Insert a slash mark (/) in the web address field

Press the Shift key and the Space key.

 

 

Stop loading a web page

Press the Escape key.

 

 

Close the browser

Press and hold the Escape key.

 

 

On a web page

 

 

 

Quickly switch between tabs

Press W

 

 

Zoom in to a web page

Press I

 

 

Zoom out from a web page

Press O

 

 

Go to the start page

Press G

 

 

Return to the home page

Press H

 

 

Open the bookmark list

Press K

 

 

Add a bookmark

Press A

 

 

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User Guide

Shortcuts

View a list of web pages that you have visited

Press Y

recently

 

 

 

Refresh a web page

Press R

 

 

Find text on a web page

Press F. To find the next instance of the text, press V.

 

 

Open the browser options

Press S

 

 

Move around a web page

 

 

 

Move up a screen

Press the Shift key and the Space key.

 

 

Move down a screen

Press the Space key.

 

 

Move to the top of a web page

Press T

 

 

Move to the bottom of a web page

Press B

 

 

Calendar shortcuts

Depending on the typing input language that you are using, some shortcuts might not be available.

For shortcuts to work in Day view, press the key > Options. Click Calendar Display and Actions. Clear the Enable Quick Entry check box.

Schedule an appointment

Press C

Change to Agenda view

Press A

 

 

Change to Day view

Press D

 

 

Change to Week view

Press W

 

 

Change to Month view

Press M

 

 

Move to the next week, month, or day in Agenda view

Press the Space key.

 

 

Move to the previous week, month, or day in Agenda view

Press the Shift key and the Space key.

 

 

Move to the current date

Press T

 

 

Move to a specific date

Press G

 

 

Search shortcuts

Depending on the typing input language that you are using, some shortcuts might not be available.

36

User Guide

Shortcuts

Search for an item on your BlackBerry® device

Start typing on the Home screen.

Search for a contact in a list of contacts

Type part or all of a contact name, or type initials separated by a

 

space.

 

 

Search for text in a message

Press S

 

 

Search for text in a file or an attachment

Press F

 

 

Search for text on a web page

Press F

 

 

Search for text in a presentation

Press F

 

 

Note: You can change what happens when you type on the Home screen.

To search for text in a presentation, you must view the presentation in text view or in text and slide view.

Map shortcuts

Depending on the typing input language that you are using, some shortcuts might not be available.

Zoom in to a map

Press I

Zoom out from a map

Press O

 

 

Move to the next direction on a route

Press N

 

 

Move to the previous direction on a route

Press P

 

 

Troubleshooting: Shortcuts

I cannot use a shortcut

Depending on the typing input language that you are using, some shortcuts might not be available. Try changing the typing input language.

Related topics

Change the language, 197

37

User Guide

Phone

Phone

Phone basics

Find your phone number

Do one of the following:

To view your active phone number, from the Home screen, press the key. Your phone number appears at the top of the screen.

If you have multiple phone numbers associated with your BlackBerry® device, to view a list of your phone numbers,

from the Home screen, press the key. Click the phone number at the top of the screen. If your wireless service plan supports text messaging, the first phone number in the list is the phone number that you use to send and receive text messages.

Related topics

About multiple phone numbers, 50

My phone number appears as Unknown in the Phone application, 55

Make a call

1.Do one of the following:

If your BlackBerry® device is unlocked, press the key.

If your device is locked and you do not want to unlock it, press the key > Place Call.

2.Type a phone number or contact name.

3.Press the key.

To end the call, press the key.

Related topics

Add a pause or a wait to a phone number, 170

Available voice commands, 57

Turn on dialing from the Lock screen, 51

I cannot make or receive calls, 54

Answer a call

Press the key.

To end a call, press the key.

Related topics

Change your ring tone, notifiers, or reminders, 9

38

User Guide

Phone

I cannot make or receive calls, 54

Answer a second call

Depending on your wireless service provider and wireless network, this feature might not be supported. During a call, press the key.

To answer the incoming call and place the current call on hold, click Answer - Hold Current.

To answer the incoming call and end the current call, click Answer - Drop Current.

To return to the first call, press the key > Swap or Flash.

Change your ring tone, notifiers, or reminders

In addition to changing the tone, you can also change options for volume, LED, vibration, and notification during calls.

1.On the Home screen, click the Sound and Alert Profiles icon.

2.Click Change Sounds and Alerts > Sounds for Selected Profile.

To change your ring tone, click Phone.

To change notifiers or reminders, click to expand a section. Click an option.

3.In the Ring Tone, Notifier Tone, or Reminder Tone field, do one of the following:

Click a tone.

To use a song that is on your BlackBerry® device or on a media card, click All Music. Find and click a song.

To use a voice note that you recorded, click All Voice Notes. Find and click a voice note.

To use a preloaded alert, click All Alerts. Find and click an alert.

4.Press the key > Save.

Related topics

I cannot change the number of times that my device rings, 55

Mute a call

During a call, on the screen, click Mute.

To turn off mute, on the screen, click Mute Off.

Place a call on hold

If your BlackBerry® device is connected to a CDMA network, you cannot place a call on hold.

During a call, press the key > Hold.

To resume a call, press the key > Resume.

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User Guide

Phone

Turn on the speakerphone

CAUTION: Do not hold the BlackBerry® device near your ear while you use the speakerphone. Hearing damage can occur. For more information, see the Safety and Product Information booklet for your device.

During a call, press the key on the keyboard.

Related topics

Bluetooth technology, 232

Dial an extension

1.Press the X key.

2.Type the extension number.

Dial using numbers or letters

When you type a letter in a phone number, your BlackBerry® device dials the number that is associated with the letter on a conventional phone keypad.

To type a number, press a number key.

To type a letter, press and hold the Alt key. Press the letter key.

Switch applications during a call

During a call, press the key > Switch Application.

Note: If you switch to a different application and you want to end the call, press the key.

About using a headset

You can purchase an optional headset to use with your BlackBerry® device.

If you use a headset, you can use a headset button to answer or end a call, or to turn on or turn off mute during a call. Depending on your device model, you might be able to use a headset button to make a call using a voice command.

Depending on your headset, you might also be able to use a headset button to pause, resume, skip, or adjust the volume of audio or video files.

For more information about using the headset, see the documentation that came with your headset.

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User Guide

Phone

Emergency calls

About emergency calls and Emergency Callback Mode

If you are outside of a wireless coverage area and the SOS wireless coverage indicator appears at the top of the screen, you can call only emergency numbers. Your BlackBerry® device is designed to allow emergency calls even when your device is locked. Depending on your device model and the wireless network that your device is connected to, your device is also designed to allow emergency calls when the SIM card is not inserted. If the connection to the wireless network is turned off when you initiate an emergency call, your device is designed to connect to the wireless network automatically. You can make emergency calls by typing only official emergency access numbers (for example, 911 or 112).

Note: You should not rely on any wireless device for essential communications, including medical emergencies. Emergency numbers may vary by location and emergency calls may be blocked or impeded by network, environmental, or interference issues.

If your device is connected to a CDMA network, when you end an emergency call, your device enters Emergency Callback Mode. This mode allows the operator to call you back or find your approximate location. Depending on your wireless service provider, Emergency Callback Mode is active for 5 minutes or until you make a non-emergency call. In Emergency Callback Mode, you cannot send and receive messages or browse web pages.

If your device supports GPS and you make an emergency call, an emergency operator might be able to use GPS technology to find your approximate location.

Make an emergency call

Do one of the following:

If your BlackBerry® device is unlocked, from the Home screen, press the key. Type the emergency number. Press the key.

If your device is locked, press the key > Emergency. Press the key.

Volume

Adjust the volume

To increase the volume, press the Volume Up key on the right side of your BlackBerry® device.

To decrease the volume, press the Volume Down key on the right side of your device.

To mute the volume, press the Convenience key on the right side of your device. To turn off mute, press the Convenience key again. If you are on a call and you do not want other people on the call to hear you, you can mute the call.

Related topics

41

User Guide

Phone

Mute a call, 39

Amplify the volume using the audio boost feature, 121

Improve sound quality for media files, 121

Change the default volume for calls

You can increase or decrease the default volume for calls. The higher you set the volume percentage, the louder the volume is.

1.From the Home screen, press the key.

2.Press the key > Options > In-call Settings.

3.Change the Default Call Volume field.

4.Press the key > Save.

Improve sound quality during a call

You cannot change sound quality when you are using a Bluetooth® enabled headset.

1.During a call, press the key > Enhance Call Audio.

2.Select a bass or treble option.

Improve sound quality for all calls

You cannot change sound quality when you are using a Bluetooth® enabled headset.

1.From the Home screen, press the key.

2.Press the key > Options > Enhanced Audio.

3.Change the Phone Call Audio field or Headset Call Audio field.

4.Press the key > Save.

Voice mail

About your voice mail greeting and voice mail password

Depending on your wireless service provider, the method for changing your voice mail greeting or voice mail password might differ. You should be able to access the options for changing your voice mail greeting or voice mail password when you check your voice mail. For more information, contact your wireless service provider.

Check your voice mail

Depending on your theme, you might be able to check your voice mail from the Home screen.

1.From the Home screen, press the key.

2.Press the key > Call Voice Mail.

Related topics

42

User Guide

Phone

I cannot check my voice mail, 55

Change the voice mail access number and password

If a voice mail access number is not already set on your BlackBerry® device, you can type the access number for a different voice mail system.

Note: If you change the voice mail password on your device, you must also call your voice mail system to change the password there. Otherwise, the password for your voice mail is not updated in your voice mail system.

1.From the Home screen, press the Send key.

2.Press the key > Options > Voice Mail.

3.Type a voice mail access number and a password.

4.Press the key > Save.

Related topics

I cannot check my voice mail, 55

Change how many times your device rings before the call goes to voice mail

To change how many times your BlackBerry® device rings before the call is forwarded to voice mail, you must call your wireless service provider's voice mail system. Each wireless service provider has a different voice mail system. For more information, contact your wireless service provider.

1.Call your wireless service provider's voice mail system.

2.Listen to your options and follow the audible prompts.

Related topics

I cannot change the number of times that my device rings, 55

Speed dial

Set up speed dial for a contact

1.From the Home screen, press the Send key.

2.Press the key > View > Speed Dial List.

3.In the Speed Dial Numbers list, click an unassigned key.

4.Click a contact.

5.If necessary, click a phone number for the contact.

To make a call using speed dial, from the Phone application, the Home screen, a message, or a message list, press and hold the key that you assigned to the contact.

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User Guide

Phone

Change the contact that is assigned to a speed dial key

1.From the Home screen, press the key.

2.Press the key > View > Speed Dial List.

3.Highlight a contact or phone number.

4.Press the key.

To change the contact that is assigned to a speed dial key, click Edit. Click a new contact.

To assign the contact to a different speed dial key, click Move. In the Speed Dial Numbers list, click a new speed dial key.

To delete the contact from the Speed Dial Numbers list, click Delete.

Call waiting, call forwarding, and call blocking

Turn on call waiting

To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service.

1.From the Home screen, press the key.

2.Press the key > Options > Call Waiting.

3.Select the Enabled check box.

4.Press the key > Save.

To turn off call waiting, clear the Enabled check box.

About call forwarding

Depending on your wireless service provider, one or more call forwarding phone numbers might already be available on your SIM card or BlackBerry® device. You might not be able to change or delete these phone numbers or add new ones.

For more information, contact your wireless service provider.

Forward calls

To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service.

1.From the Home screen, press the key.

2.Press the key > Options > Call Forwarding.

To forward all calls to a call forwarding number, change the Forward Calls field to Always. Change the Forward All Calls field to a call forwarding number.

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User Guide

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To forward unanswered calls only, change the Forward Calls field to Conditional. Change the If Busy, If No Reply, and If Not Reachable fields to a call forwarding number.

3.Press the key > Save.

Your call forwarding settings apply to all subsequent incoming calls, until you change your settings again. To stop forwarding calls, change the Forward Calls field to Never.

Add, change, or delete a call forwarding number

To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service.

1.From the Home screen, press the Send key.

2.Press the key > Options > Call Forwarding.

3.Press the key.

To add a call forwarding number, click New Number. Type a phone number. Press the key on the keyboard.

To change a call forwarding number, click Edit Numbers. Highlight a phone number. Press the key > Edit. Change the phone number. Press the key on the keyboard.

To delete a call forwarding number, click Edit Numbers. Click a phone number. Click Delete.

4.Press the key > Close.

About call blocking

The blocked calling feature allows you to block all incoming calls or block incoming calls only when roaming. You can also block all outgoing calls and all outgoing international calls, or you can block outgoing international calls only when roaming.

To use the blocked calling feature, your BlackBerry® device must use a SIM card, and your wireless service provider must set up your SIM card for this service and provide you with a call blocking password. Depending on your wireless service provider and wireless network, this feature might not be supported.

Block calls

To perform this task, your BlackBerry® device must use a SIM card, and your wireless service provider must set up your SIM card for this service and provide you with a call blocking password.

1.From the Home screen, press the key.

2.Press the key > Options > Call Barring.

3.Highlight a call blocking option.

4.Press the key > Enable.

5.Type your call blocking password.

To stop blocking calls, highlight a call blocking option. Press the key > Disable.

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User Guide

Phone

Change the call blocking password

1.From the Home screen, press the key.

2.Press the key > Options > Call Barring.

3.Press the key > Change Password.

Fixed dialing and smart dialing

Depending on your wireless service provider and wireless network, this feature might not be supported.

About fixed dialing

If you turn on fixed dialing, you can only make calls to contacts that appear in your fixed dialing list and to official emergency access numbers (for example, 911 or 112).

If your wireless service plan includes text messaging, you can also send text messages to contacts that appear in your fixed dialing list.

To use fixed dialing, your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code. Depending on your wireless service provider and wireless network, this feature might not be supported.

Turn on fixed dialing

To perform this task, your BlackBerry® device must use a SIM card, and your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code.

1.From the Home screen, press the key.

2.Press the key > Options > FDN Phone List.

3.Press the key > Enable FDN Mode.

4.Type your PIN2 code.

5.Press the key on the keyboard.

To turn off fixed dialing, press the key > Disable FDN Mode.

Related topics

I cannot make or receive calls, 54

Add, change, or delete a contact in your fixed dialing list

To perform this task, your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code.

1. From the Home screen, press the Send key.

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User Guide

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2.Press the key > Options > FDN Phone List.

To add a contact, press the key > New. Type your PIN2 code. Press the key. Type a name and phone number.

To change a contact, press the key > Edit. Change the contact information.

To delete a contact, highlight a contact. Press the key > Delete.

3.Press the key > Save.

About smart dialing

With the smart-dialing feature, you can set a default country code and area code for phone numbers so that you do not have to dial a country code and area code each time that you make a call, unless the country code or area code are different from the default codes that you set. Some country codes are not supported by the smart-dialing feature.

In the smart-dialing options, you can also specify the main phone number for an organization that you call frequently so that you can quickly call a contact in that organization by dialing only the extension for the contact. If you add contacts from that organization to your contact list, when you add their phone numbers, you can type only the extensions instead of typing out the main phone number for the organization.

Related topics

I cannot make or receive calls, 54

Set the default country code and area code

1.From the Home screen, press the key.

2.Press the key > Options > Smart Dialing.

3.Set the Country Code and Area Code fields.

4.If necessary, set the Local Country Code field and International Dialing Digits field.

5.In the National Number Length field, set the default length for phone numbers in your country.

6.Press the key > Save.

Note: When you determine the default length for phone numbers, include your area code and local number, but do not include your country code or the National Direct Dialing prefix.

Set options for dialing extensions

1.From the Home screen, press the key.

2.Press the key > Options > Smart Dialing.

3.In the Number field, type the main phone number for an organization.

4.In the Wait For field, set how long your BlackBerry® device waits before dialing an extension.

5.In the Extension Length field, set the default length for extensions.

6.Press the key > Save.

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User Guide

Phone

Conference calls

About conference calls

You can create two types of conference calls with your BlackBerry® device. If your organization or a conferencing service has provided you with a conference call bridge number, you can create conference call meetings in the calendar on your device or computer. Conference call meetings allow participants who have a BlackBerry device to enter the conference call meeting with a one-touch Join Now option, if this feature is supported on their device, so that they do not have to dial the conference call bridge number and access codes. If you do not have a conference call bridge number, you can create a conference call by calling other contacts and joining the calls together.

Make a conference call

Depending on your wireless service provider or your wireless service plan, this feature might not be supported.

If your BlackBerry® device is connected to a CDMA network, you cannot join more than two contacts to a conference call.

1.During a call, press the key > Add Participant.

2.Type a phone number or highlight a contact.

3.Press the key.

4.During the new call, press the key to join your first contact to the conference call.

5.To join another contact to the call, repeat steps 1 to 4.

Related topics

Place a call on hold, 39

Create a phone number link for a conference call

1.Type a phone number for the conference call bridge.

2.Type X and the access code.

Speak privately with a contact during a conference call

You can perform this task only if you make a conference call by joining calls together, and not if you create a conference call meeting in the calendar.

1.During a conference call, press the key > Split Call.

2.Click a contact.

To return to the conference call, press the key > Join.

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