Blackberry Curve 9300, Curve 9330 User Guide
BlackBerry Curve Series
BlackBerry Curve 9300/9330
Smartphones
User Guide
Version: 6.0
To find the latest user guides, visit www.blackberry.com/docs/smartphones.
SWDT643442-941426-0126071509-032
Contents
Quick Help.......................................................................................................................................................................................................... 9
Top 10................................................................................................................................................................................................................. 9
Getting to know your smartphone..................................................................................................................................................................... 13
Tips..................................................................................................................................................................................................................... 19
Make it yours...................................................................................................................................................................................................... 25
Shortcuts............................................................................................................................................................................................................ 32
Phone shortcuts................................................................................................................................................................................................. 32
Message shortcuts.............................................................................................................................................................................................. 32
File and attachment shortcuts........................................................................................................................................................................... 33
Typing shortcuts................................................................................................................................................................................................. 34
Media shortcuts................................................................................................................................................................................................. 35
Browser shortcuts.............................................................................................................................................................................................. 36
Calendar shortcuts............................................................................................................................................................................................. 37
Search shortcuts................................................................................................................................................................................................. 37
Map shortcuts.................................................................................................................................................................................................... 38
Troubleshooting: Shortcuts................................................................................................................................................................................ 38
Phone................................................................................................................................................................................................................. 39
Phone basics....................................................................................................................................................................................................... 39
Emergency calls.................................................................................................................................................................................................. 41
Volume............................................................................................................................................................................................................... 42
Voice mail........................................................................................................................................................................................................... 43
Speed dial........................................................................................................................................................................................................... 44
Call waiting, call forwarding and call blocking.................................................................................................................................................... 45
Fixed dialling and smart dialling......................................................................................................................................................................... 47
Conference calls................................................................................................................................................................................................. 49
Call logs............................................................................................................................................................................................................... 50
Multiple phone numbers.................................................................................................................................................................................... 51
Phone options.................................................................................................................................................................................................... 52
Phone shortcuts................................................................................................................................................................................................. 54
Troubleshooting: Phone..................................................................................................................................................................................... 55
Voice commands................................................................................................................................................................................................ 57
Perform an action using a voice command........................................................................................................................................................ 57
Available voice commands................................................................................................................................................................................. 57
Change the language for voice commands........................................................................................................................................................ 58
Turn off choice lists for voice commands........................................................................................................................................................... 58
Change the options for voice prompts............................................................................................................................................................... 58
Improve voice recognition.................................................................................................................................................................................. 59
Troubleshooting: Voice dialling.......................................................................................................................................................................... 59
Messages............................................................................................................................................................................................................ 60
Email................................................................................................................................................................................................................... 60
PIN messages...................................................................................................................................................................................................... 76
Text messages.................................................................................................................................................................................................... 80
Security options for messages............................................................................................................................................................................ 88
Attachments....................................................................................................................................................................................................... 90
S/MIME-protected messages............................................................................................................................................................................. 92
IBM Lotus Notes native encrypted messages..................................................................................................................................................... 98
PGP protected messages.................................................................................................................................................................................... 99
Message shortcuts.............................................................................................................................................................................................. 104
File and attachment shortcuts........................................................................................................................................................................... 105
Troubleshooting: Messages................................................................................................................................................................................ 106
Files.................................................................................................................................................................................................................... 112
File basics........................................................................................................................................................................................................... 112
Managing files and attachments........................................................................................................................................................................ 114
File and attachment shortcuts........................................................................................................................................................................... 117
Troubleshooting: Attachments........................................................................................................................................................................... 118
Media................................................................................................................................................................................................................. 119
Music.................................................................................................................................................................................................................. 119
Podcasts............................................................................................................................................................................................................. 122
Videos................................................................................................................................................................................................................. 124
Video camera..................................................................................................................................................................................................... 125
Camera............................................................................................................................................................................................................... 127
Pictures............................................................................................................................................................................................................... 129
Voice notes......................................................................................................................................................................................................... 131
Ringtones............................................................................................................................................................................................................ 132
Media storage.................................................................................................................................................................................................... 134
Transferring and downloading media files......................................................................................................................................................... 137
Supported audio and video file formats............................................................................................................................................................. 139
Media shortcuts................................................................................................................................................................................................. 139
Troubleshooting: Media..................................................................................................................................................................................... 140
Ringtones, sounds and alerts............................................................................................................................................................................. 143
About ringtones, sounds and alerts................................................................................................................................................................... 143
Change your ringtone, notifiers or reminders.................................................................................................................................................... 143
Add a custom profile.......................................................................................................................................................................................... 144
Add a contact alert............................................................................................................................................................................................. 144
Silence your device............................................................................................................................................................................................. 144
Flashing LED........................................................................................................................................................................................................ 145
Change alarm notification options..................................................................................................................................................................... 145
Turn on event sounds......................................................................................................................................................................................... 145
Troubleshooting: Ringtones, sounds and alerts................................................................................................................................................. 146
Browser.............................................................................................................................................................................................................. 147
Browser basics.................................................................................................................................................................................................... 147
Browser bookmarks............................................................................................................................................................................................ 150
RSS feeds............................................................................................................................................................................................................ 151
Browser options................................................................................................................................................................................................. 152
Browser security................................................................................................................................................................................................. 154
Browser push...................................................................................................................................................................................................... 156
Browser shortcuts.............................................................................................................................................................................................. 157
Troubleshooting: Browser.................................................................................................................................................................................. 158
Calendar............................................................................................................................................................................................................. 159
Calendar basics................................................................................................................................................................................................... 159
Meetings............................................................................................................................................................................................................. 160
Conference call meetings................................................................................................................................................................................... 162
Synchronising calendar....................................................................................................................................................................................... 164
Calendar options................................................................................................................................................................................................ 166
Calendar shortcuts............................................................................................................................................................................................. 167
Troubleshooting: Calendar................................................................................................................................................................................. 168
Contacts.............................................................................................................................................................................................................. 170
Contact basics..................................................................................................................................................................................................... 170
Customising contacts......................................................................................................................................................................................... 171
Synchronising contacts....................................................................................................................................................................................... 173
Personal distribution lists................................................................................................................................................................................... 175
Multiple contact lists.......................................................................................................................................................................................... 176
Contact list options............................................................................................................................................................................................. 176
Troubleshooting: Contacts................................................................................................................................................................................. 177
Clock................................................................................................................................................................................................................... 179
Set the date and time......................................................................................................................................................................................... 179
Change what appears on the screen when your device is charging................................................................................................................... 179
Change the clock face......................................................................................................................................................................................... 179
Display a second time zone on the clock............................................................................................................................................................ 180
Turn on the alarm............................................................................................................................................................................................... 180
Silence the alarm................................................................................................................................................................................................ 180
Change alarm notification options..................................................................................................................................................................... 180
Turn on bedside clock mode.............................................................................................................................................................................. 181
Set options for bedside clock mode................................................................................................................................................................... 181
Use the stopwatch.............................................................................................................................................................................................. 181
Use the timer...................................................................................................................................................................................................... 181
Change timer notification options...................................................................................................................................................................... 182
Troubleshooting: Clock....................................................................................................................................................................................... 182
Tasks and memos............................................................................................................................................................................................... 183
Create a task or memo....................................................................................................................................................................................... 183
Send a task or memo.......................................................................................................................................................................................... 183
Change or delete a task or memo...................................................................................................................................................................... 183
Change the status of a task................................................................................................................................................................................ 183
Hide completed tasks......................................................................................................................................................................................... 184
Show tasks in the calendar................................................................................................................................................................................. 184
Synchronising tasks and memos......................................................................................................................................................................... 184
About categories................................................................................................................................................................................................ 186
Categorise a contact, task or memo................................................................................................................................................................... 186
Create a category for contacts, tasks or memos................................................................................................................................................ 186
Turn off the prompt that appears before you delete items............................................................................................................................... 187
Typing................................................................................................................................................................................................................. 188
Typing basics...................................................................................................................................................................................................... 188
Typing input methods........................................................................................................................................................................................ 189
Typing options.................................................................................................................................................................................................... 189
Spelling checker.................................................................................................................................................................................................. 190
Custom dictionary.............................................................................................................................................................................................. 191
AutoText............................................................................................................................................................................................................. 192
Typing shortcuts................................................................................................................................................................................................. 193
Troubleshooting: Typing..................................................................................................................................................................................... 194
Keyboard............................................................................................................................................................................................................ 195
Assign an application to a Convenience key....................................................................................................................................................... 195
Change the default currency symbol.................................................................................................................................................................. 195
Set the cursor speed........................................................................................................................................................................................... 195
Turn on key tones............................................................................................................................................................................................... 195
Set the trackpad sensitivity................................................................................................................................................................................ 196
Turn off trackpad sounds................................................................................................................................................................................... 196
Troubleshooting: Keyboard................................................................................................................................................................................ 196
Language............................................................................................................................................................................................................ 197
About typing input languages............................................................................................................................................................................ 197
Change the language.......................................................................................................................................................................................... 197
Use a shortcut for switching typing input languages when you are typing........................................................................................................ 197
Add a display language....................................................................................................................................................................................... 198
Delete a language............................................................................................................................................................................................... 198
Troubleshooting: Language................................................................................................................................................................................ 198
Screen display..................................................................................................................................................................................................... 199
Set options for backlighting................................................................................................................................................................................ 199
Use a picture as your device wallpaper.............................................................................................................................................................. 199
Change the display font...................................................................................................................................................................................... 199
Organising applications on the Home screen..................................................................................................................................................... 200
Add a message that appears when your device is locked.................................................................................................................................. 201
Use greyscale or reverse contrast for the screen display................................................................................................................................... 201
Turn on flashing LED notification for wireless coverage.................................................................................................................................... 201
Themes............................................................................................................................................................................................................... 201
Troubleshooting: Display.................................................................................................................................................................................... 202
GPS technology................................................................................................................................................................................................... 203
About GPS technology........................................................................................................................................................................................ 203
Turn on GPS technology..................................................................................................................................................................................... 203
Set the GPS receiver that you use to track your movement.............................................................................................................................. 203
Get your GPS location........................................................................................................................................................................................ 204
Prevent others from tracking your location....................................................................................................................................................... 204
Turn off location aiding...................................................................................................................................................................................... 204
Troubleshooting: GPS technology...................................................................................................................................................................... 205
Maps................................................................................................................................................................................................................... 206
Map basics.......................................................................................................................................................................................................... 206
Map options....................................................................................................................................................................................................... 208
Map shortcuts.................................................................................................................................................................................................... 209
Troubleshooting: Maps...................................................................................................................................................................................... 209
Applications........................................................................................................................................................................................................ 211
About multi-tasking............................................................................................................................................................................................ 211
Keep an application running in the background and switch to another application......................................................................................... 211
Close an application so that it is not running in the background....................................................................................................................... 211
About adding applications.................................................................................................................................................................................. 212
About social networking applications................................................................................................................................................................ 213
About instant messaging applications................................................................................................................................................................ 213
Require your device password before adding an application............................................................................................................................ 213
Delete an application......................................................................................................................................................................................... 214
View properties for an application..................................................................................................................................................................... 214
View the size of an application database........................................................................................................................................................... 214
Troubleshooting: Applications........................................................................................................................................................................... 214
BlackBerry Device Software............................................................................................................................................................................... 215
About updating the BlackBerry Device Software............................................................................................................................................... 215
Update the BlackBerry Device Software from a web site.................................................................................................................................. 216
Update the BlackBerry Device Software using the BlackBerry Desktop Software............................................................................................. 216
Troubleshooting: BlackBerry Device Software................................................................................................................................................... 217
Manage Connections.......................................................................................................................................................................................... 218
Manage Connections basics............................................................................................................................................................................... 218
Mobile network.................................................................................................................................................................................................. 220
Wi-Fi technology................................................................................................................................................................................................ 224
Bluetooth technology......................................................................................................................................................................................... 230
Power and battery.............................................................................................................................................................................................. 238
Turn off your device........................................................................................................................................................................................... 238
Set your device to turn on and turn off automatically....................................................................................................................................... 238
Reset the device................................................................................................................................................................................................. 238
Check the battery power level........................................................................................................................................................................... 238
Tips: Extending battery life................................................................................................................................................................................. 238
Memory and media cards................................................................................................................................................................................... 240
About media cards............................................................................................................................................................................................. 240
Supported media cards...................................................................................................................................................................................... 240
View the amount of available storage space on your device............................................................................................................................. 240
Turn off media card support.............................................................................................................................................................................. 240
Repair files stored on your media card or on your device................................................................................................................................. 240
About compression............................................................................................................................................................................................ 241
About file encryption.......................................................................................................................................................................................... 241
Turn on encryption............................................................................................................................................................................................. 241
Tips: Freeing and conserving storage space....................................................................................................................................................... 242
Troubleshooting: Storage and media cards........................................................................................................................................................ 243
Search................................................................................................................................................................................................................. 244
Search for an item.............................................................................................................................................................................................. 244
Set the types of items that are included in searches......................................................................................................................................... 244
Search for messages........................................................................................................................................................................................... 244
Message search criteria...................................................................................................................................................................................... 245
Do more with your message search results....................................................................................................................................................... 245
Search for text in a message, in a file or on a web page.................................................................................................................................... 246
View, change or delete a saved search.............................................................................................................................................................. 246
Search for a contact in your organisation's address book.................................................................................................................................. 246
Search shortcuts................................................................................................................................................................................................. 247
SIM card.............................................................................................................................................................................................................. 248
About the SIM card phone book........................................................................................................................................................................ 248
Add a contact to your SIM card.......................................................................................................................................................................... 248
Copy contacts from your SIM card to your contact list...................................................................................................................................... 248
Copy a contact from your contact list to your SIM card..................................................................................................................................... 248
Change or delete a SIM card contact................................................................................................................................................................. 249
Store text messages on your SIM card............................................................................................................................................................... 249
Change the display name for a phone number.................................................................................................................................................. 249
About SIM card security..................................................................................................................................................................................... 249
Protect your SIM card with a PIN code............................................................................................................................................................... 250
Change the SIM card PIN code........................................................................................................................................................................... 250
Security............................................................................................................................................................................................................... 251
Security basics.................................................................................................................................................................................................... 251
Password keeper................................................................................................................................................................................................ 253
Encryption.......................................................................................................................................................................................................... 255
Memory cleaning................................................................................................................................................................................................ 257
Certificates......................................................................................................................................................................................................... 258
PGP keys............................................................................................................................................................................................................. 265
Certificate servers.............................................................................................................................................................................................. 270
Key store............................................................................................................................................................................................................. 272
Smart cards......................................................................................................................................................................................................... 274
VPN settings....................................................................................................................................................................................................... 277
Verify security software manually...................................................................................................................................................................... 278
Third-party application control.......................................................................................................................................................................... 279
Troubleshooting: Security.................................................................................................................................................................................. 282
Service books and diagnostic reports................................................................................................................................................................. 283
Accept, delete or restore a service book............................................................................................................................................................ 283
Run a diagnostic report...................................................................................................................................................................................... 283
View, submit or delete a diagnostic report........................................................................................................................................................ 283
Set a default recipient for diagnostic reports..................................................................................................................................................... 284
I cannot run or submit a diagnostic report......................................................................................................................................................... 284
View the version number of the BlackBerry Device Software on your device................................................................................................... 284
Synchronisation.................................................................................................................................................................................................. 285
About synchronisation....................................................................................................................................................................................... 285
Reconcile email over the wireless network........................................................................................................................................................ 285
Delete email on your device and in your email application on your computer................................................................................................. 286
Synchronise organiser data over the wireless network..................................................................................................................................... 286
About synchronisation conflicts......................................................................................................................................................................... 286
Manage email reconciliation conflicts................................................................................................................................................................ 287
Manage data synchronisation conflicts.............................................................................................................................................................. 287
About backing up and restoring device data...................................................................................................................................................... 287
Empty the deleted items folder on your computer from your device............................................................................................................... 288
Troubleshooting: Synchronisation..................................................................................................................................................................... 288
Accessibility options........................................................................................................................................................................................... 290
About accessibility options................................................................................................................................................................................. 290
Screen accessibility options................................................................................................................................................................................ 290
Audio and phone accessibility options............................................................................................................................................................... 291
Typing accessibility options................................................................................................................................................................................ 293
Calculator........................................................................................................................................................................................................... 295
Use the calculator............................................................................................................................................................................................... 295
Convert a measurement..................................................................................................................................................................................... 295
BrickBreaker....................................................................................................................................................................................................... 296
About BrickBreaker............................................................................................................................................................................................ 296
BrickBreaker capsules......................................................................................................................................................................................... 296
BrickBreaker scoring........................................................................................................................................................................................... 297
Play BrickBreaker................................................................................................................................................................................................ 297
Adjust the volume.............................................................................................................................................................................................. 297
Set the paddle speed.......................................................................................................................................................................................... 298
Word Mole game................................................................................................................................................................................................ 299
Word Mole game basics..................................................................................................................................................................................... 299
Single-player games............................................................................................................................................................................................ 300
Multiplayer games.............................................................................................................................................................................................. 301
Troubleshooting: Word Mole............................................................................................................................................................................. 302
Glossary.............................................................................................................................................................................................................. 303
Legal notice........................................................................................................................................................................................................ 308
User Guide
Quick Help
Quick Help
Top 10
BlackBerry® device users have spoken! Here are the top 10 things they want to know how to do on their devices.
Set up an email address
1. On the Home screen, click the Set-up icon.
2. In the Set-up section, click the Email Accounts icon.
3. Follow the screens to set up your email address. When your email address is set up correctly, you receive a confirmation
message. To view and manage your email messages, on the Home screen, click the Messages icon.
Note: In some cases, you might see the following options. If so, select one of the options.
• Internet Mail Account: Use this option to associate your BlackBerry® device with one or more existing email accounts (for
example, Windows Live™ Hotmail®) or to create a new email address for your device.
• Enterprise Account: If your administrator gave you an enterprise activation password, use this option to associate your
device with your work email account using the BlackBerry® Enterprise Server.
If you are trying to set up an Internet email account (for example, Windows Live™ Hotmail®) or a new email address for your
device, and do not see this option, contact your administrator or wireless service provider.
Related topics
Change options for your personal email account, 68
Change your ringtone, notifiers or reminders
In addition to changing the tone, you can also change options for volume, LED, vibration and notification during calls.
1. On the Home screen, click the Sound and Alert Profiles icon.
2. Click Change Sounds and Alerts > Sounds for Selected Profile.
• To change your ringtone , click Phone.
• To change notifiers or reminders, click to expand a section. Click an option.
3. In the Ringtone, Notifier Tone or Reminder Tone field, do one of the following:
• Click a tone.
• To use a song that is on your BlackBerry® device or on a media card, click All Music. Find and click a song.
• To use a voice note that you recorded, click All Voice Notes. Find and click a voice note.
• To use a preloaded alert, click All Alerts. Find and click an alert.
4.
Press the
Related topics
I cannot change the number of times that my device rings, 56
key > Save.
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User Guide
Quick Help
Find or hide an application icon
Depending on your theme, you might not be able to hide some application icons.
On the Home screen or in a folder, do any of the following:
•
To see all your application icons, press the key > All.
•
To hide an application icon, highlight the icon. Press the key > Hide.
•
To show all hidden application icons, press the key > Show All.
•
To stop hiding an application icon, highlight the icon. Press the
the Hide field.
Related topics
My display changed, 202
key > Hide. A check mark should not appear beside
About adding applications
Depending on your wireless service provider and region, you might have the option to add or update applications using the
BlackBerry App World™ storefront, the BlackBerry® Desktop Software or the Application centre. You might also be able to
download applications from a web page (try visiting mobile.blackberry.com from your BlackBerry device), or from an
application offered by your wireless service provider.
Additional terms and conditions might apply to software and services made available through the BlackBerry App World™
storefront, the BlackBerry Desktop Software or the Application Centre. Data charges might apply when you add or use an
application over the wireless network. For more information, contact your wireless service provider.
BlackBerry App World
If you have BlackBerry App World on your device, you can search for and download games, social networking applications,
personal productivity applications and much more. Using an existing PayPal® account, you can buy and download items over
the wireless network to your device.
To download BlackBerry App World, visit www.blackberryappworld.com.
For more information about managing applications using BlackBerry App World, click the BlackBerry App World icon. Press the
key > Help.
BlackBerry Desktop Software
If you have the BlackBerry Desktop Software installed on your computer, you can connect your device to your computer to
add, update, remove or restore applications. You can also add applications to your device that you have downloaded to your
computer, without having to use the wireless network.
To download the BlackBerry Desktop Software, visit www.blackberry.com/desktop.
For more information about managing applications using the BlackBerry Desktop Software, see the Help in the BlackBerry
Desktop Software.
Application Centre
10
User Guide
If you have the Application Centre on your device, you can add, update or return to the previous version of a select number of
applications that are hosted by your wireless service provider. Depending on your wireless service provider, this feature might
not be available.
For more information about managing applications using the Application Centre, click the Application Centre icon. Press the
key > Help.
Quick Help
Add or change your signature
Depending on your wireless service plan, this feature might not be supported.
1. On the Home screen, click the Messages icon.
2.
Press the key > Options.
• For a work email account, click Email Preferences. If the Message Services field appears, change this field to the
appropriate email account. If the Use Auto Signature check box is not selected, select it. In the field that appears, place
your cursor.
• For a personal email account, click Email Account Management. Click an email account. Click Edit.
3. Type a signature.
4.
Press the
Your signature is added to your email after you send it.
key > Save.
Use a picture as your device wallpaper
1. On the Home screen, click the Media icon > Pictures icon.
2. Browse to a picture.
3.
Press the
Related topics
My display changed, 202
key > Set As Wallpaper.
Supported audio and video file formats
Depending on your BlackBerry® device model and wireless service provider, some media file formats might not be supported.
Type
Audio
File format
• AAC
• AMR
• FLAC
• MP3
• M4A
• OGG
11
User Guide
Type File format
• WMA
• WAV
Video
For information about codecs and recommended video and audio file formats for your device, visit www.blackberry.com/docs/
smartphones and click Multimedia > Media Types Supported on BlackBerry Smartphones.
• 3GP
• 3GP2
• AVI
• ASF
• MP4
• MOV
• WMV
Quick Help
Transfer a file from your computer to your device using your device as a
USB memory drive
You must use the BlackBerry® Desktop Software to manage and preserve the information or the encryption that is associated
with your media files when you transfer files between your BlackBerry device and your computer.
1. Connect your device to your computer using a USB cable.
2. Do one of the following:
• If you want to transfer most types of files, in the dialog box that appears on your device, select the USB option.
• If you want to transfer media files that are protected with DRM, in the dialog box that appears on your device, select
the media transfer option.
3. If necessary, type a password. Your device appears as a drive on your computer.
4. Drag a file from a location on your computer to a folder on your device.
To view the transferred file on your device, disconnect your device from your computer and find the file.
Related topics
Transfer your media files from your computer to your device using the BlackBerry Desktop Software, 28
Open, close or switch between tabs
Do one of the following:
•
To open a new tab, in the browser, press the key > Tabs. Click the New Tab icon.
•
To open a new tab for a link on a web page, highlight the link. Press the key > Open Link in New Tab.
•
To switch between tabs in the browser, press the key > Tabs. Click a tab.
•
To close a tab, in the browser, press the key > Tabs. Highlight a tab. Click the icon.
12
User Guide
Quick Help
Reconcile email over the wireless network
You can set the Wireless Reconcile option for each email address that is associated with your BlackBerry® device.
1. On the Home screen, click the Messages icon.
2.
Press the
3. If the Message Services field appears, set this field to the appropriate email account.
4. Select the Wireless Reconcile check box.
5.
Press the
If your device is associated with a Microsoft® Outlook® email account, you must use the synchronisation tool of the
BlackBerry® Desktop Software to reconcile email in personal folders. For more information, see the Help in the BlackBerry
Desktop Software.
key > Options > Email Reconciliation.
key > Save.
Getting to know your smartphone
Find out about apps and indicators, and what the keys do on your BlackBerry® smartphone.
Important keys
Front keys
Key Name Actions
Trackpad
Menu
Escape
Send
End/Power
Top keys
• Slide your finger to move around the screen.
• Press (click) to select an item.
• Press and hold to open a pop-up menu.
• Open a menu.
• Select a highlighted menu item.
• Press and hold to switch applications quickly.
• Return to the previous screen.
• Close the menu.
• Make a call.
• Answer a call.
• End a call.
• Return to the Home screen.
• Press and hold to turn on or turn off your BlackBerry® device.
13
User Guide
Key Name Actions
Play/Pause/Mute
• Play or pause a media file.
• Mute a call.
• Mute the volume.
• Press and hold to lock or unlock the keyboard.
Previous Play the previous media file.
Next Play the next media file.
Side keys
Key Name Actions
Volume
• Change the volume.
• Before you take a picture or record a video, press to zoom in or out.
Quick Help
Keyboard
Key
Left Convenience key
• Open the Voice Dialling application.
• You can also customise this key.
Right Convenience key
• Open the camera.
• Autofocus
• Take a picture.
• You can also customise this key.
Name Actions
Shift Capitalise letters.
Alt Type the alternate character on a key.
Symbol Open the symbol list.
Backspace/Delete Delete the previous character or a selected item.
Enter Select an item.
Speakerphone Turn on or turn off the speakerphone during a call.
14
User Guide
Quick Help
Select commands using pop-up menus
Pop-up menus are available in most applications, and appear in the centre of the screen. You can use the pop-up menu when
you are viewing a message, for example, to file, forward or reply to the message.
• To open a pop-up menu, click and hold an item on the screen.
• To select a command, click the icon.
• To see additional commands, click the Full Menu icon.
Tips: Doing things quickly
For full instructions, click the links under Related information at the bottom.
Use the Quick Access area to access popular options Highlight and click an area at the top of the Home screen to
access options such as changing your ringtone, setting the
alarm, viewing notifications and turning on or off network
connections.
See all the apps and folders on the Home screen, or minimise
your view and view the wallpaper
Switch to another app
Open an app with a convenience key Press a convenience key on the side of your device.
Use pop-up menus Pop-up menus provide common available actions, and appear
Switch to the Favourites, Media, and Downloads and
Frequent views
Add an app to the Favourites view Highlight an app on the Home screen or in a folder. Press the
Change options for the Home screen such as the wallpaper
On the navigation bar, click All.
Press and hold the key. Click an app.
Note: The other app might still be running in the background.
Note: You can customise which app a convenience key opens.
in the centre of the screen. For example, you can use the popup menu in a message to file, forward or reply to the message.
To open a pop-up menu, press and hold the trackpad. To select
a command, click the trackpad.
On the Home screen, highlight All on the navigation bar and
slide your finger on the trackpad right or left.
key > Mark as Favourite.
On the Home screen, press the key > Options.
Related topics
Keep an application running in the background and switch to another application, 211
Assign an application to a Convenience key, 195
Change what happens when you type on the Home screen, 26
15
User Guide
Applications
Get started with some of these great applications.
Messages
Send emails, PIN messages and more.
Text Messages
Send text messages.
Browser
Browse websites.
Media
See saved pictures, play songs and more.
Camera (if supported)
Take pictures.
Instant Messaging
Quick Help
Chat with friends or colleagues.
Options
Set your device options. You can find more options in each application menu.
Manage Connections
Set up wireless connections, such as a Bluetooth® connection.
Help
Find the user guide here or click Help in a menu.
To show or hide an icon, highlight the icon using the trackpad. Press the key > Show All or Hide.
Status indicators
Home screen
new notification alarm set
unopened message count BlackBerry® Messenger
calendar reminder count social feeds
16
User Guide
Home screen
missed call count sending or receiving data
Wi-Fi® turned on roaming
Messages
unopened opened
text message sent message
attachment message is sending
high priority message not sent
draft meeting invite
Phone
missed call received call
placed call voice mail message
Tips: Managing indicators
Quick Help
Indicators tell you that there is something new or updated, such as a new message, voice message or feed, or they inform you
of the status of something, such as the battery or network connection. Indicators often appear on app icons, new content
within apps and at the top of the Home screen.
Remove the new item indicator
Remove the unopened message indicator
Open each item that has this indicator. For example, to remove
it from the Messages icon, click the icon.
In the Messages app, do one or more of the following:
• Open all of your messages by clicking on them. If you
cannot find all of your unopened messages in your inbox,
look in your messages folders.
• Mark a message as opened. Highlight a message. Press the
key > Mark Opened.
• Mark all messages that are prior to a date as opened.
Highlight a date field. Press the key > Mark Prior
Opened.
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User Guide
Quick Help
Identify an indicator
• You might be able to identify an indicator by seeing the
icon of the application that the indicator refers to. To see
a complete list of applications on your device and their
icons, on the Home screen or in a folder, click the Options
icon. Click Device > Application Management.
• For a complete list of BlackBerry® indicators, visit
www.blackberry.com/docs/smartphones. Click your
device model, and then click the Icons and Indicators
guide.
Feature availability
The following items affect the availability of features on your BlackBerry® device. The features discussed are meant as
examples, and are not inclusive of every feature that might or might not be available on your device.
Device model Features such as GPS, the camera and video camera, and
network connection options are dependent on your device
model. To find feature specifications for your device model,
visit www.blackberry.com/go/devices.
Wireless service plan You must purchase or change your wireless service plan
through your wireless service provider.
A wireless service plan with phone or voice is required for you
to use the phone application and to send and receive text
messages.
A wireless service plan with data is required for you to use the
browser service and instant messaging applications, and to
send and receive email messages and PIN messages.
For more information about your plan, contact your wireless
service provider.
BlackBerry Internet Service and BlackBerry Enterprise Server Once you have a data plan, you must set up your email address
or third-party instant messaging account in order to send and
receive email messages, use third-party instant messaging
applications and use some browser options.
If you are an individual user, when you set up your email
address or instant messaging account, you are associating it
with the BlackBerry® Internet Service.
18
User Guide
If you are a corporate user, your administrator sets up your
email account by associating it with a BlackBerry® Enterprise
Server. Your administrator might set options that determine
the features and settings that are available on your device. To
view the IT policies that have been set by your administrator,
on the Home screen or in a folder, click the Options icon. Click
Security > Security Status Information > View IT Policy.
Wireless service provider Features such as text messaging, location-based services and
some phone features are dependent on your wireless service
provider's offerings. For more information, contact your
wireless service provider.
Wireless network The wireless network that your device is connected to might
affect the availability of some features. Depending on your
wireless service provider and available roaming options,
different wireless networks are available. Some wireless
networks do not support features such as call blocking, call
forwarding or cell broadcasting. For more information, contact
your wireless service provider.
Quick Help
Related topics
BlackBerry Device Software, 215
Find more information, 31
Check what wireless networks your device connects to, 218
Tips
Save time and maximise your efficiency with these quick tips.
Tips: Finding apps
Look in a folder on your Home screen
Make all hidden apps visible on the Home screen
Search for an app On the Home screen, start typing the application name.
Some apps are located in folders on your Home screen. Click
a folder to see what apps are inside.
On the Home screen, press the key > Show All. To unhide
the app, highlight it and then click Hide to clear the check mark.
If Show All does not appear in the menu, there are no apps
hidden from view.
19
User Guide
Verify that the app is installed On the Home screen or in a folder, click the Options icon. Click
Device > Application Management. If the app is listed, it is
installed on your BlackBerry® device.
Quick Help
Tips: Doing things quickly
For full instructions, click the links under Related information at the bottom.
Use the Quick Access area to access popular options Highlight and click an area at the top of the Home screen to
access options such as changing your ringtone, setting the
alarm, viewing notifications and turning on or off network
connections.
See all the apps and folders on the Home screen, or minimise
your view and view the wallpaper
Switch to another app
Open an app with a convenience key Press a convenience key on the side of your device.
Use pop-up menus Pop-up menus provide common available actions, and appear
Switch to the Favourites, Media, and Downloads and
Frequent views
Add an app to the Favourites view Highlight an app on the Home screen or in a folder. Press the
Change options for the Home screen such as the wallpaper
On the navigation bar, click All.
Press and hold the key. Click an app.
Note: The other app might still be running in the background.
Note: You can customise which app a convenience key opens.
in the centre of the screen. For example, you can use the popup menu in a message to file, forward or reply to the message.
To open a pop-up menu, press and hold the trackpad. To select
a command, click the trackpad.
On the Home screen, highlight All on the navigation bar and
slide your finger on the trackpad right or left.
key > Mark as Favourite.
On the Home screen, press the key > Options.
Related topics
Keep an application running in the background and switch to another application, 211
Assign an application to a Convenience key, 195
Change what happens when you type on the Home screen, 26
20
User Guide
Quick Help
Tips: Managing indicators
Indicators tell you that there is something new or updated, such as a new message, voice message or feed, or they inform you
of the status of something, such as the battery or network connection. Indicators often appear on app icons, new content
within apps and at the top of the Home screen.
Remove the new item indicator
Remove the unopened message indicator
Identify an indicator
Open each item that has this indicator. For example, to remove
it from the Messages icon, click the icon.
In the Messages app, do one or more of the following:
• Open all of your messages by clicking on them. If you
cannot find all of your unopened messages in your inbox,
look in your messages folders.
• Mark a message as opened. Highlight a message. Press the
key > Mark Opened.
• Mark all messages that are prior to a date as opened.
Highlight a date field. Press the key > Mark Prior
Opened.
• You might be able to identify an indicator by seeing the
icon of the application that the indicator refers to. To see
a complete list of applications on your device and their
icons, on the Home screen or in a folder, click the Options
icon. Click Device > Application Management.
• For a complete list of BlackBerry® indicators, visit
www.blackberry.com/docs/smartphones. Click your
device model, and then click the Icons and Indicators
guide.
Tips: Extending battery life
For full instructions, click the links under Related information at the bottom.
Set your BlackBerry® device to turn on and turn off
automatically.
On the Home screen or in a folder, click the Options icon. Click
Device > Auto On/Off.
21
User Guide
You can set your device to turn off while you aren't using it for
an extended period, like when you sleep. Data you receive
when the device is turned off automatically updates when the
device turns on.
Set backlighting to remain on for a shorter period of time, and
lower its brightness
Turn off network connections you aren't using On the Home screen, click the connections area at the top of
Close apps when you are finished with them.
When you switch from one app to another, some apps, such
as the Browser app or the Music app, run in the background,
which uses battery power.
Switch your vibrating notifications to sound notifications or
LED notifications, lower the volume of your sound
notifications or select a shorter ringtone
Delete the original text from a reply message
If your device has a camera flash, turn off the flash On the Home screen, click the Camera icon. Click the flash icon
Keep your battery connections clean.
Keeping the battery clean extends the life of your battery.
On the Home screen or in a folder, click the Options icon. Click
Display > Screen Display.
the screen, or click the Manage Connections icon. Click a
network connection to clear the check box.
In an app, press the key > Close.
On the Home screen, click the Sound and Alert Profiles icon.
Click Change Sounds and Alerts.
When you are replying to a message, press the key >
Delete Original Text.
at the bottom of the screen until the flash off indicator
appears.
Every few months, use a cotton swab or dry cloth to clean the
metal contacts on the battery and the device.
Quick Help
Related topics
Set your device to turn on and turn off automatically, 238
Set options for backlighting, 199
Turn on or turn off a network connection, 219
Change your ringtone, notifiers or reminders, 9
Delete the original text from a reply message, 62
Tips: Freeing and conserving storage space
Try to maintain at least 400 KB of available application storage on your BlackBerry® device. If you find that your device
processes are unusually slow, try freeing storage space by deleting files that you don't need. Changing options for email
messages, calendar entries and media files might help you conserve storage space.
For full instructions, click the links under Related information at the bottom.
22
User Guide
Check how much free storage space you have On the Home screen or in a folder, click the Options icon. Click
Device > Storage.
Delete unneeded files On the Home screen or in a folder, click the Files icon. Find and
highlight a file. Press the key > Delete.
Delete browsing history and clear the cache
Reduce the amount of time that your device stores email
messages and calendar entries
Stop storing sent messages on your device
Receive only the first section of long email messages, and
choose whether to download more
Store files on a media card instead of the device Your BlackBerry device supports media card sizes up to 32 GB.
Reduce the size of pictures you take
On the Home screen, click the Browser icon. Press the
key > Options. Go to the Clear Browsing Data section.
On the Home screen, click the Messages icon or Calendar icon.
Press the key > Options.
On the Home screen, click the Messages icon. Press the
key > Options > Email Preferences.
On the Home screen, click the Messages icon. Press the
key > Options > Message Display and Actions.
Only microSD media cards are supported.
On the Home screen, click the Camera icon. Press the key
> Options.
Quick Help
Research In Motion recommends that you regularly create and save a back-up file on your computer, especially before you
update any software. Maintaining an up-to-date back-up file on your computer might allow you to recover device data if your
device is lost, stolen or corrupted by an unforeseen issue.
Related topics
View the amount of available storage space on your device, 240
Move, rename or delete a file, 114
Delete browsing information, 154
Set how long your device stores messages, 70
Change how long your device stores calendar entries, 167
Stop storing messages sent from your computer on your device, 71
Stop storing messages sent from your device on your computer, 71
Receive only the first section of long email messages, 69
Change the size of pictures that you take, 127
The application memory on my device is low, 243
Tips: Keeping your information safe
You can take some simple steps to help prevent the information on your BlackBerry® device from being compromised, such as
avoiding leaving your device unattended.
23
User Guide
Research In Motion recommends that you regularly create and save a back-up file on your computer, especially before you
update any software. Maintaining an up-to-date back-up file on your computer might allow you to recover device data if your
device is lost, stolen or corrupted by an unforeseen issue.
For full instructions, click the links under Related information at the bottom.
Set a password On the Home screen or in a folder, click the Options icon. Click
Security > Password.
Encrypt contacts and files On the Home screen or in a folder, click the Options icon. Click
Security > Encryption.
Back up your device data Use the back-up tool in the BlackBerry® Desktop Software to
back up your device data. To download the BlackBerry Desktop
Software, from your computer, visit www.blackberry.com/
desktop and select the appropriate option for your computer.
Related topics
Set a device password, 251
Turn on encryption, 135
Quick Help
Tips: Updating your software
Updated BlackBerry® Device Software and BlackBerry® Desktop Software are released periodically, and you might be able to
update the software from either your computer or your smartphone. Research In Motion recommends that you regularly
create and save a back-up file on your computer, especially before you update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your device is lost, stolen or corrupted by an unforeseen
issue.
For full instructions, click the links under Related information at the bottom.
Check to see if there is updated BlackBerry Device Software
that you can download over the network
Update your BlackBerry Device Software from your computer Connect your device to your computer and on your computer,
Set your BlackBerry Desktop Software to check for updates
automatically
Update your BlackBerry Desktop Software Visit www.blackberry.com/desktopsoftware.
Related topics
BlackBerry Device Software, 215
24
Depending on your BlackBerry® device model, this feature
might not be supported. On the Home screen or in a folder,
click the Options icon. Click Device > Software Updates.
visit: www.blackberry.com/software. Click on BlackBerry
Device Software and follow the links to update your software.
For instructions, see the Help in BlackBerry Desktop Software.
User Guide
Quick Help
Visit the Set-up application
The Set-up application helps you learn about navigation and typing, change options to personalise your BlackBerry® device and
set up network connections, such as Bluetooth® connections. You can also set up email addresses and social networking
accounts. The Set-up application should appear automatically the first time that you turn on your device.
1. If the Set-up application does not appear automatically, on the Home screen or in a folder, click the Set-up icon.
2. Click a section to change options or to complete a short series of prompts that help you set the options.
Make it yours
Make your BlackBerry® smartphone your own by getting apps, transferring your files and personalising your settings.
Your Home screen
Switch themes
1. On the Home screen or in a folder, click the Options icon.
2. Click Display > Screen Display.
3. In the Theme section, click a theme.
4. Click Activate.
To delete a theme, click the theme. Click Delete.
Related topics
My display changed, 202
Use a picture as your device wallpaper
1. On the Home screen, click the Media icon > Pictures icon.
2. Browse to a picture.
3.
Press the
Related topics
My display changed, 202
key > Set As Wallpaper.
Move an application icon
1. On the Home screen or in an application folder, highlight an application icon.
2. Press the Menu key.
3. Perform one of the following actions:
• To move the application icon to a different location on the Home screen, click Move. On the trackpad, slide your finger
to the new location. Click the trackpad.
• To move the application icon into an application folder, click Move to folder. Click an application folder.
25
User Guide
• To move the application icon out of an application folder, click Move to folder. Click Home or an application folder.
Add, change or delete a folder on the Home screen
On the Home screen, do one of the following:
•
To add a folder, press the key > Add Folder. Type a name for the folder. To change the folder icon style, click the
folder icon. Click a folder icon style. Click Add.
•
To change a folder, highlight a folder. Press the key > Edit Folder. Change the folder name or folder icon style.
Click Save.
•
To delete a folder, highlight a folder. Press the
key > Delete.
Find or hide an application icon
Depending on your theme, you might not be able to hide some application icons.
On the Home screen or in a folder, do any of the following:
•
To see all your application icons, press the key > All.
•
To hide an application icon, highlight the icon. Press the key > Hide.
•
To show all hidden application icons, press the key > Show All.
•
To stop hiding an application icon, highlight the icon. Press the key > Hide. A check mark should not appear beside
the Hide field.
Quick Help
Related topics
My display changed, 202
Add a shortcut to your Home screen or Favourites view
You can add a shortcut to give yourself quick access to items such as frequently used websites, contacts or apps.
Browse to a website, or highlight the item you want to create a shortcut for.
•
To add a shortcut on the Home screen, press the key > Add to Home Screen.
•
To add a shortcut to your Favourites view, press the key > Mark as Favourite.
Set the number of icons that appear on the Home screen
1. On the Home screen or in a folder, click the Options icon.
2. Click Accessibility.
3. Change the Grid Layout field.
4.
Press the key > Save.
Change what happens when you type on the Home screen
Depending on your typing input language, you might not be able to use shortcut keys to open applications.
1.
On the Home screen, press the key > Options.
26
User Guide
• To search your BlackBerry® device or the Internet when you type on the Home screen, change the Launch by Typing
field to Universal Search.
• To open applications when you press shortcut keys, change the Launch by Typing field to Application Shortcuts.
2.
Press the
key > Save.
Quick Help
Add a message that appears when your device is locked
1. On the Home screen or in a folder, click the Options icon.
2. Click Display > Message on Lock Screen.
3. Type the text that you want to appear on the screen when your device is locked.
4.
Press the
key > Save.
Get apps, music, ringtones, pictures and videos
About adding applications
Depending on your wireless service provider and region, you might have the option to add or update applications using the
BlackBerry App World™ storefront, the BlackBerry® Desktop Software or the Application centre. You might also be able to
download applications from a web page (try visiting mobile.blackberry.com from your BlackBerry device), or from an
application offered by your wireless service provider.
Additional terms and conditions might apply to software and services made available through the BlackBerry App World™
storefront, the BlackBerry Desktop Software or the Application Centre. Data charges might apply when you add or use an
application over the wireless network. For more information, contact your wireless service provider.
BlackBerry App World
If you have BlackBerry App World on your device, you can search for and download games, social networking applications,
personal productivity applications and much more. Using an existing PayPal® account, you can buy and download items over
the wireless network to your device.
To download BlackBerry App World, visit www.blackberryappworld.com.
For more information about managing applications using BlackBerry App World, click the BlackBerry App World icon. Press the
key > Help.
BlackBerry Desktop Software
If you have the BlackBerry Desktop Software installed on your computer, you can connect your device to your computer to
add, update, remove or restore applications. You can also add applications to your device that you have downloaded to your
computer, without having to use the wireless network.
To download the BlackBerry Desktop Software, visit www.blackberry.com/desktop.
For more information about managing applications using the BlackBerry Desktop Software, see the Help in the BlackBerry
Desktop Software.
Application Centre
27
User Guide
If you have the Application Centre on your device, you can add, update or return to the previous version of a select number of
applications that are hosted by your wireless service provider. Depending on your wireless service provider, this feature might
not be available.
For more information about managing applications using the Application Centre, click the Application Centre icon. Press the
key > Help.
Quick Help
Transfer a file from your computer to your device using your device as a USB memory drive
You must use the BlackBerry® Desktop Software to manage and preserve the information or the encryption that is associated
with your media files when you transfer files between your BlackBerry device and your computer.
1. Connect your device to your computer using a USB cable.
2. Do one of the following:
• If you want to transfer most types of files, in the dialog box that appears on your device, select the USB option.
• If you want to transfer media files that are protected with DRM, in the dialog box that appears on your device, select
the media transfer option.
3. If necessary, type a password. Your device appears as a drive on your computer.
4. Drag a file from a location on your computer to a folder on your device.
To view the transferred file on your device, disconnect your device from your computer and find the file.
Related topics
Transfer your media files from your computer to your device using the BlackBerry Desktop Software, 28
Transfer your media files from your computer to your device using the BlackBerry Desktop
Software
With the BlackBerry® Desktop Software, you can synchronise media files, including iTunes playlists and Windows Media®
Player playlists, to your BlackBerry device. To download the BlackBerry Desktop Software, from your computer, visit
www.blackberry.com/desktop and select the appropriate option for your computer.
1. Connect your device to your computer.
2. On your device, in the dialog box that appears, select any of the file transfer options.
3. On your computer, open the BlackBerry Desktop Software.
4. Click the media transfer option that best suits what you want to do.
For more information about synchronising media files, see the Help in the BlackBerry Desktop Software.
Related topics
Transfer a file from your computer to your device using your device as a USB memory drive, 12
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