Beko WTV 9633 Service manual

B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL

SERVICE MANUAL NO:4

B13 GOOD PLUS

CONTROL SYSTEM

WASHING MACHINE

SERVICE MANUAL

			B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL
1. COVER PAGE ............................................................................................................................................				2
2. CONTENTS .................................................................................................................................................				2
3.		SAFETY WARNINGS ...............................................................................................................................		5
		3.1.	GENERAL SAFETY..................................................................................................................................................	5
		3.2.	INTENDED USE.....................................................................................................................................................	6
		3.3.	CHILD SAFETY......................................................................................................................................................	6
		3.4.	COMPLIANCE WITH EEE DIRECTIVE..........................................................................................................................	6
		3.5.	PACKAGE INFO.....................................................................................................................................................	6
		3.6.	DISPOSAL OF WASTE PRODUCT................................................................................................................................	7
		3.7.	POINTS TO BE PAID ATTENTION TO DURING SERVICE.....................................................................................................	7
4. PRODUCT INSTALLATION / INSTALLATION RULES / SETTINGS.....................................................				9
		4.1.	CORRECT PLACE FOR INSTALLATION .........................................................................................................................	9
		4.2.	REMOVING THE PACKAGE SUPPORT .......................................................................................................................	10
		4.3.	REMOVING THE TRANSPORT SAFETY BOLTS .............................................................................................................	10
		4.4.	CONNECTION TO THE SUPPLY WATER.....................................................................................................................	11
		4.5.	CONNECTION TO THE WATER DRAIN .......................................................................................................................	12
		4.6.	ADJUSTMENT OF LEGS .........................................................................................................................................	13
		4.7.	ELECTRIC CONNECTION ........................................................................................................................................	14
		4.8.	TRANSPORTING THE PRODUCT ..............................................................................................................................	14
5. USE OF PRODUCT AND BYPRODUCTS.............................................................................................				16
		5.1.	PREPARATION....................................................................................................................................................	16
		5.1.1 Sorting the Laundry.......................................................................................................................................		16
		5.1.2 Preparation of the garments to be washed ..................................................................................................		16
		5.1.3 Things to do for energy saving......................................................................................................................		17
		5.1.4 Correct load capacity ....................................................................................................................................		18
		5.1.5 Loading laundry ............................................................................................................................................		18
		5.1.6 Use of detergent and softener ......................................................................................................................		19
		5.1.7.	Initial operation ........................................................................................................................................	22
		5.1.8. Tips for efficient washing..........................................................................................................................		23
		5.2.	CONTROL PANEL ................................................................................................................................................	24
		5.3.	SCREEN SYMBOLS AND PANEL/BUTTON SERIGRAPHIES................................................................................................	24
		5.4.	PREPARING THE MACHINE ....................................................................................................................................	25
		5.5.	PROGRAMME SELECTION .....................................................................................................................................	25
		5.6.	MAIN PROGRAMMES ..........................................................................................................................................	25
		5.7.	ADDITIONAL PROGRAMMES..................................................................................................................................	26
		5.8.	SPECIAL PROGRAMS ............................................................................................................................................	28
		5.9.	TEMPERATURE SELECTION ....................................................................................................................................	28
		5.10.	SPIN SPEED SELECTION.........................................................................................................................................	29
		5.11.	AUXILIARY FUNCTION SELECTION ...........................................................................................................................	30
		5.12.	END TIME .........................................................................................................................................................	32
		5.13.	STARTING THE PROGRAMME ................................................................................................................................	33
		5.14.	LOADING DOOR LOCK ..........................................................................................................................................	34
		5.15.	CHANGING SELECTIONS AFTER PROGRAMME IS STARTED.............................................................................................	34
		5.16.	CHILD LOCK.......................................................................................................................................................	35
		5.17.	CANCELING THE PROGRAMME ..............................................................................................................................	36
		5.18.	PROGRAMME END..............................................................................................................................................	37
		5.19.	SETTING FAVORITE PROGRAMME...........................................................................................................................	37
6.		CLEANING AND CARE .........................................................................................................................		38
		6.1.	CLEANING THE DETERGENT DISPENSER ....................................................................................................................	38
		6.2.	CLEANING THE LOADING DOOR AND THE DRUM.......................................................................................................	38
		6.3.	CLEANING THE BODY AND CONTROL PANEL ..............................................................................................................	39
		6.4.	CLEANING THE WATER INLET FILTERS ......................................................................................................................	39
		6.5.	DRAINING THE REMAINING WATER AND CLEANING THE PUMP FILTER ............................................................................	40
7.		GENERAL OPERATING PRINCIPLE....................................................................................................		43

B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL

	7.1.		WATER INTAKE PROFILE ......................................................................................................................................		43
	7.2.		HEATING PROFILE...............................................................................................................................................		45
	7.3.		ANTI-FOAMING PROFILE ......................................................................................................................................		46
	7.4.		FOAM DETECTING AND EXTINUISHING ALGORITHM...................................................................................................		47
	7.5.		PROGRAMME FLOWS..........................................................................................................................................		48
8.		COMPONENT WORKING PRINCIPLES ...............................................................................................			58
	8.1.		ELECTRONIC CARD GROUP ...................................................................................................................................		58
	8.2.		WATER INLET VALVE (WITH WATER METER) ............................................................................................................		59
	8.3.		WATER LEVEL SENSOR ........................................................................................................................................		59
	8.4.		PARASITE FILTER ................................................................................................................................................		60
	8.5.		WASHING MOTOR .............................................................................................................................................		60
		8.5.1.		Atlas Motor...............................................................................................................................................	61
	8.6.		SAFETY SWITCH (DOOR LOCK) ..............................................................................................................................		61
	8.7.		HEATER............................................................................................................................................................		62
	8.8.		NTC ................................................................................................................................................................		62
	8.9.		DRAIN PUMP.....................................................................................................................................................		63
9.		SERVICE FUNCTION TEST ..................................................................................................................			65
10. FAILURE / ERROR CODES...................................................................................................................					68
11.		FAILURE FLOW / TROUBLESHOOTING DIAGRAMS ........................................................................			69
	11.1.		ELECTRONIC CARD SOCKETS .................................................................................................................................		69
	11.2.		MACHINE DOES NOT WORK ................................................................................................................................		70
	11.3.		ERROR CODES AND POSSIBLE CUSTOMER COMPLAINTS..............................................................................................		71
	A.		E1 .......................................................................................................................................................................		73
	B.		E2 .......................................................................................................................................................................		74
	C.		E3 .......................................................................................................................................................................		75
	D.		E4 .......................................................................................................................................................................		76
	E.		E5 .......................................................................................................................................................................		77
	F.		E7 .......................................................................................................................................................................		78
	G.		E8 .......................................................................................................................................................................		79
	H.		E9 - E10...............................................................................................................................................................		80
	I.		E11_1 .................................................................................................................................................................		81
	J.		E13 .....................................................................................................................................................................		82
	K.		E15 .....................................................................................................................................................................		82
	L.		E17 .....................................................................................................................................................................		84
	M.		E18 .....................................................................................................................................................................		85
	N.		E27 .....................................................................................................................................................................		86
	O.		E28 .....................................................................................................................................................................		87
	P.		E29 .....................................................................................................................................................................		88
	Q.		PROGRAM SELECTION SWITCH DOES NOT FUNCTION.....................................................................................................		89
	R.		MACHINE IS BLOWING THE FUSE ................................................................................................................................		90
	S.		WATER TAKEN FROM THE WRONG COMPARTMENT ........................................................................................................		91
	T.		MACHINE TAKES IN EXCESSIVE WATER .........................................................................................................................		92
12. ELECTRIC CIRCUIT / CONNECTION / E-CARD DIAGRAMS .............................................................					93
13.		EQUIPMENT / APPARATUS TO BE USED IN COMPONENT ATTACHMENT - DETACHMENT ......			94
	13.1.		SHOCK ABSORBER PIN REMOVAL APPARATUS..........................................................................................................		94
14.		COMPONENT ASSEMBLY / DISASSEMBLY.......................................................................................			97
	14.1.		UPPER TABLE ASSEMBLY / DISASSEMBLY ................................................................................................................		97
		14.1.1.		Attachment..........................................................................................................................................	97
		14.1.2.		Detachment .........................................................................................................................................	98
	14.2.		PANEL ATTACHMENT / DETACHMENT ..................................................................................................................		100
		14.2.1.		Attachment........................................................................................................................................	100
		14.2.2.		Detachment .......................................................................................................................................	100

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B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL

14.3. DOOR GROUP ATTACHMENT/ DETACHMENT.........................................................................................................				104
14.4. FRONT WALL ATTACHMENT / DETACHMENT .........................................................................................................				114
	14.4.1.		Attachment........................................................................................................................................	114
14.5. DETERGENT BOX ATTACHMENT / DETACHMENT.....................................................................................................				115
	14.5.1.		Attachment........................................................................................................................................	115
	14.5.2.		Detachment .......................................................................................................................................	116
14.6. SINGLE VALVE ATTACHMENT / DETACHMENT ........................................................................................................				117
14.7. DOUBLE VALVE ATTACHMENT / DETACHMENT.......................................................................................................				117
14.8. WATER LEVEL SENSOR ATTACHMENT / DETACHMENT .............................................................................................				118
14.9. PARASITE FILTER ATTACHMENT / DETACHMENT.....................................................................................................				118
14.10.			POWER CABLE ATTACHMENT / DETACHMENT...................................................................................................	118
14.11.			MOTOR .....................................................................................................................................................	119
	14.11.1.		Atlas motor ........................................................................................................................................	119
14.12.			POLY V BELT ATTACHMENT ...........................................................................................................................	119
14.13.			SHOCK ABSORBER AND SHOCK ABSORBER PIN ATTACHMENT / DETACHMENT .........................................................	120
14.14.			UPPER COUNTERWEIGHT ATTACHMENT / DETACHMENT.....................................................................................	121
14.15.			LOWER COUNTERWEIGHT ATTACHMENT / DETACHMENT ....................................................................................	121
14.16.			DRAIN PUMP ATTACHMENT / DETACHMENT ....................................................................................................	121
14.17.			WATER INLET HOSE ATTACHMENT / DETACHMENT............................................................................................	122
14.18.			DRAIN HOSE ATTACHMENT / DETACHMENT .....................................................................................................	122
15. PRODUCTS WITH BUILT-IN DRAINING SIPHON SHUT-OFF SYSTEM ..........................................				123
16.	EXPLODED PICTURES .......................................................................................................................			125
16.1.		DRIVE GROUP..................................................................................................................................................		125
16.2.		CONTROL GROUP .............................................................................................................................................		126
16.3. WATER SYSTEM GROUP ....................................................................................................................................				127
16.4. FRONT DOOR GROUP........................................................................................................................................				128
16.5.		BODY GROUP ..................................................................................................................................................		129
16.6.		VISUAL GROUP ................................................................................................................................................		130
16.7. FRONT WALL AND KICKPLATE GROUP ..................................................................................................................				131
16.8.		INSULATION GROUP..........................................................................................................................................		132
17.	LIST OF COMPONENTS......................................................................................................................			133
18. FIGURE AND PICTURE LIST ..............................................................................................................				133
19.	TABLE LIST .........................................................................................................................................			134

B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL

3. SAFETY WARNİNGS

This section contains safety instructions that will help protect from risk of personal injury or property damage. Failure to follow these instructions shall void any warranty.

3.1.General Safety

This product can be used by the children who are at the age of 8 and over and the people whose physical, sensory or mental skills are not fully developed or who do not have necessary required experience and knowledge as long as they are supervised or trained about the safe use of the product and its risks. Children should not play with the device. Cleaning and maintenance works should not be performed by children unless they are supervised by someone.

Do not place the machine onto a floor covered with a carpet. Otherwise, lack of airflow beneath the machine will cause electrical parts to overheat. This will cause problems with your product.

If the product is faulty, it should not be operated before it is repaired by the authorized service! There is the risk of electric shock!

This product is designed to resume operation when power is on again after a power cut. If you wish to cancel the programme, see "Cancelling the programme" section.

Plug the product into a grounded outlet protected by a 16-ampere fuse. Be sure to make a qualified electrician arrange the grounding installation. Our company shall not be liable for any damages that will arise when the product is used without grounding in accordance with the local regulations.

Water mains and drain hose should be fixed securely and undamaged. Otherwise, there is the risk of water leakage.

While there is still water inside the product, never open the loading door or remove the filter. Otherwise, risk of flooding and injury from hot water will occur.

Do not force open the locked loading door. Door can be opened a few minutes after the washing cycle ends. In case of forcing the loading door to open, the door and the lock mechanism may get damaged.

Unplug the product if it is not in use.

Do not wash the product by spraying or pouring water onto it! There is the risk of electric shock!

Never touch the plug with wet hands! Do not grab the power cord to unplug the machine, always unplug it by holding its plug.

Use only the detergents, softeners and additives intended for washing machines.

Observe the instructions on the label of textiles and the detergent package.

Product should be unplugged during installation, maintenance, cleaning and repair procedures.

Always have the installation and repairing procedures carried out by the

Authorized Service Agent. Manufacturer shall not be held liable for damages that may

B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL

arise from procedures carried out by unauthorized persons.

If the power cord is damaged, it should be replaced by the manufacturer, aftersales service or a similarly qualified, certified person (preferably electrician) or a person to be designated by the importer, in order to prevent the risk.

3.2.Intended Use

This product is for domestic use only. It is not suitable for commercial use and it must not be used out of its intended use.

Product should only be used to wash and rinse the textile products having the appropriate labels.

Manufacturer does not accept any responsibility for any damages arising out of incorrect use or transport.

Service life of the product you purchased is 10 years. During this period, original spare parts will be available to operate the appliance properly.

3.3.Child Safety

Packaging materials are dangerous for the children. Keep the packaging materials out of the reach of the children.

Electric products are dangerous for children. Keep children away from the product when it is in use. Do not allow them to play with the product. Activate child lock to prevent the children to tamper with it.

Do not forget to close the loading door when leaving the room where the product it located.

Keep all detergents and additives in a safe place out of the reach of the children with their lids or packages are closed.

3.4.Compliance with EEE Directive

This product does not contain the harmful and prohibited substances which are specified in Directive * “Restriction on Use of Some Hazardous Substances in Electrical and Electronic Equipments” (EEE) * issued by the Ministry of Environment and Forestry of Republic of Turkey.

It complies with EEE * Directive

3.5.Package info

Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.

B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL

3.6.Disposal of waste product

This product has been manufactured with high quality parts and materials which can be reused and are suitable for recycling.

Therefore, do not dispose the product with normal domestic waste at the end of its service life. Take it to a collection point for the recycling of electrical and electronic equipment. Please consult your local authorities to learn the nearest collection point. Help protect the environment and natural resources by recycling used products. For children's safety, cut the power cable and break the locking mechanism of the loading door so that it will be non-functional before disposing of the product.

3.7.Points to be paid attention to during service

During panel installation, make sure that the cables to be mounted onto the electronic card are not pinched between the bracket sheets. It should be ensured that all the sockets on the electronic card are seated well.

Is should be ensured that cable in the installation of cable group is not damaged. Stripped or damaged cables should not be installed.

Cable route should be taken into account during installation; cable’s coming into contact with sharp surfaces should be avoided and it should not be pinched.

It should be ensured that the sockets of all components which are serviced are seated well. Arc may occur in case of inadequate contact.

It should be checked that the serviced product is connected to a grounded outlet which is protected by a fuse with suitable current. Connection should not be made with extension cable or multiple outlet. Moreover, no extension should be made to the power cord or internal cables.

Put the serviced product onto a sound ground; do not put it on a carpet with high pile or other similar grounds. Electrical parts may get overheated since air cannot circulate from under the device.

Do not put the serviced product onto its power cord or another cable.

If you have to unplug the serviced product from the mains, never grab it from its power cord, always unplug it by holding its plug only.

Check the power cord and plug of the serviced product. If its power cord or plug is faulty, replace the power cord group completely with a new group. Please make sure that the cables are not shortened, snapped, stripped, hardened and plug ends are not broken, cracked, oxidized or loosened.

Check the outlet which the serviced product is plugged in. Product should not be plugged in the outlets which are loosened, dislocated from its housing, broken, in contact with water, dusty, dirty, oiled.

Along the route of the power cord from the outlet to the machine, make sure that the cord does not come under heating sources, cupboards, devices, etc. which may damage the product.

During service, do not perform hot works on the machine, such as soldering, welding, etc. Do not leave these devices on the machine.

During service, do not wipe the machine with flammable and combustible substances such as thinner, alcohol, etc.

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B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL

After the machine is serviced, do not forget any paper-based materials inside the machine such as service slip, brochure, etc.

IMPORTANT:

When the machine is required to be serviced by being tilted to the front, its transport safety bolts should be installed.

This is required for the front components of the machine not to be damaged.

B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL

4. PRODUCT INSTALLATION / INSTALLATION RULES / SETTINGS

Apply to the nearest Authorized Service agent for the installation of your product. In order to make your machine ready for use, before calling the authorized service, make sure that electrical installation, clean water installation and water drain are appropriate by checking the user manual. If this is not the case, call for a qualified electrician and technician and take necessary actions.

Customer is liable to prepare the place of installation for the product, electricity, clean water and waste water installations.

Installation and electrical connections of the product should be performed by Authorized Service. Manufacturer shall not be held liable for damages that may arise from procedures carried out by unauthorized persons.

CAUTION: Before use, check whether there is any damage on the product. If so, do not have it installed. Damaged products cause risks for your safety.

Make sure that the water inlet and drain hoses and the power cord of the machine are not folded, pinched or broken during when the product is pushed into its place after the installation or cleaning works.

4.1.Correct Place for Installation

Place the product on a solid and level floor. Do not place it onto a carpet with high pile or other similar surfaces.

On a graduated floor, do not place the product next to the edge or on a platform.

When the washing machine and drier are placed on top of each other, their total weight

–when loaded– amounts to 180 kilograms. Place the product on a solid and flat floor that has sufficient load carrying capacity!

Do not place the product on the power cable.

Do not install the product in the environments where the temperature falls below 0 ºC.

Leave a minimum space of 1 cm between the machine and the furniture.

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B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL

4.2.Removing the Package Support

Tilt the machine backwards in order to remove the package support. Remove the packaging reinforcement by pulling the ribbon.

Figure 4.1

4.3.Removing the Transport Safety Bolts

CAUTION: Do not remove the transport safety bolts before removing the packaging support.

CAUTION: Before operating the washing machine, remove the transport safety bolts! Otherwise, the product will get damaged.

1. Loose all bolts with an appropriate key until they turn freely (C).

Figure 4.2

2. Remove the transport safety bolts by turning them slightly.

Figure 4.3

B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL

3. Insert the plastic covers in the bag containing the user manual to the openings on the rear panel. (P)

Figure 4.4

Keep transport safety bolts in a safe place for future requirement when the washing machine is to be transported to another location.

Never move the product without the transportation safety bolts properly fixed in place!

4.4.Connection to the Supply Water

The water supply pressure required to run the product is between 1 to 10 bars (0.1 – 10 MPa). For the healthy operation of the machine, 10 – 80 liters of water per minute should be supplied from a fully opened tap. Attach a pressure reducing valve if water pressure is higher.

If you are going to use the double water-inlet product as a single (cold) water-inlet unit, you must install the supplied stopper to the hot water valve before operating the product. (It applies to the products with which blind plug group is assigned.)

CAUTION: Models with a single water inlet should not be connected to the hot water tap. In such a case the laundry will get damaged or the product will switch to protection mode and will not operate.

CAUTION: Do not use old or used water inlet hoses on the new product. It may cause stains on your laundry.

1. Connect the special hoses supplied with the product to the water inlets on the product. Hose with red marking (left) (max. 90 ºC) is for hot water inlet, hose with blue marking (right) (max. 25 ºC) is for cold water inlet.

Figure 4.5

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B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL

CAUTION: Make sure that the hot and cold water taps are connected correctly when the product is being installed. Your laundry may come out hot at the end of the washing cycle and be worn.

2. Tighten the nuts of the hose by hand well. Never use a tool when tightening the nuts.

Figure 4.6

3.When hose connection is completed, check whether there is leak problems at the connection points by opening the taps fully. If any leaks occur, turn off the tap and remove the nut. Retighten the nut carefully after checking the gasket. In order to prevent the water leaks and resultant damages, keep the taps closed when you do not use the product.

4.5.Connection to the water drain

End of the drain hose should be attached directly to waste water drain, lavatory or bathtub.

CAUTION: If the hose is dislocated during water draining, it will flood your house. Moreover, there is risk of scalding due to high washing temperatures! In order to prevent such situations and make sure that the machine performs water intake and discharge processes without any problem, fix the drain hose securely.

Hose should be connected to a minimum height of 40 cm and a maximum height of 100 cm.

Figure 4.7

If the hose is placed at floor level or near to floor (less than 40 cm) and heightened

B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL

later on, water drain becomes difficult and laundry may come out extremely wet. Therefore, observe the heights described in the figure.

To prevent the waste water to go back into the machine again and to ensure easy drainage, do not immerse the end of the hose into the waste water or do not insert it into the drain for more than 15 cm. If it is too long, cut it short.

End of the hose should not be bent, stepped on and folded between the drain and the machine.

If the hose is not long enough, add the original extension hose to be supplied and use it in this way. Length of the hose may not be longer than 3.2 m. To avoid water leak failures, the connection between the extension hose and the drain hose of the product must be fitted well with an appropriate clamp as not to come off and leak.

4.6.Adjustment of legs

CAUTION: In order to ensure that the product operates more silently and vibrationfree, it must stand level and balanced on its feet. Balance the machine by adjusting the feet. Otherwise, the product may move from its place and cause crushing, noise and vibration problems.

Figure 4.8

1. Manually loose the lock nuts on the legs.

Figure 4.9

2.Adjust the legs until the product stands in a stable and balanced way.

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B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL

Figure 4.10

3.Tighten all lock nuts by hand again.

Figure 4.11

CAUTION: Do not use any tools to loosen the lock nuts. Otherwise, they will get damaged.

4.7.Electric connection

Connect the product to a grounded outlet protected by a 16 A fuse. Our company shall not be liable for any damages that will arise when the product is used without grounding in accordance with the local regulations.

Connection should comply with the national regulations.

Power cable's plug should be easily accessible after installation.

If the current value of your fuse is below 16 amperes, make a qualified electrician connect a 16-ampere fuse.

Voltage specified in the “Technical specifications” section should match the mains voltage.

Do not connect to the extension cables or multiple outlets.

CAUTION: Damaged power cables must be replaced by the Authorized Service Agent.

4.8.Transporting the product

1.Before transporting the product, unplug it from the mains.

B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL

2.Remove the connections of water drain and water mains.

3.Discharge the entire amount of water left inside the product.

4.Install the transport safety bolts in reverse order of the disassembly procedure.

Never transport the machine unless its transport safety bolts are installed!

CAUTION: Packaging materials are dangerous for the children. Keep the packaging materials out of the reach of the children.

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B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL

5.USE OF PRODUCT AND BYPRODUCTS

5.1.Preparation

5.1.1 Sorting the Laundry

Sort the laundry according to the fabric type, color, soil degree and permitted water temperature.

Always follow the instructions specified on the garment label.

Şekil 5.1 Washing Symbols

5.1.2 Preparation of the garments to be washed

B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL

Laundry items which contain accessories such as support wire, buckle or metal button may damage the washing machine. Remove the metal pieces or wash such clothes by putting them in a laundry bag or pillow case.

Figure 5.2

Remove all objects such as coins, pens, paper clips, etc. and reverse the pockets and brush them. Such objects may damage the product or cause noise problem.

Put the small size laundry items such as children socks or nylon socks into a laundry bag or pillow case.

Place the curtains without squeezing them. Remove curtain attachment items.

Close the zips, sew the loose buttons, mend any tears and rips.

Wash the items at appropriate programs according to “Machine Wash” or “Hand Wash” labels.

Do not wash the colored items with whites. New, dark coloured cottons release a lot of dye. Wash them separately.

Tenacious stains should be handled appropriately before wash. If unsure, check with a dry cleaner.

Only use the dyes / color changers and descaling agents which are appropriate to machine wash. Always follow the instructions on the package.

Wash the pants and delicates by reversing them.

Before washing the garments made of angora wool, wait them in the freezer compartment of the refrigerator for a few hours. This will reduce pilling.

Before putting the laundry items which are frequently exposed to substances such as flour, lime powder, milk powder, etc., shake them well. Such powders on the garments may accumulate on the internal components of the machine and lead to failures in the course of the time.

5.1.3Things to do for energy saving

Following information will help you use the product in an ecological and energy-efficient manner.

Operate the machine with the highest capacity permitted by the program you selected and do not over load it. See, “Programme and consumption table"

Observe the temperature recommendations given on the detergent package.

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B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL

Wash your slightly soiled laundry at low temperatures.

Prefer short programs for the slightly soiled and small amounts of laundry.

Do not use pre-wash and high temperatures for your laundry which are not heavily soiled and stained.

If you will dry your laundry in a drier, select the highest spin speed which is recommended for your washing program.

Do not use more detergent than the recommended amount specified on its package.

5.1.4 Correct load capacity

The maximum load capacity depends on the type of laundry, the degree of soiling and the washing programme desired.

The product automatically adjusts the water amount according to the weight of the laundry put inside it.

CAUTION: Observe the information in the "Program and consumption table”. When it is overloaded, washing performance of the machine will be decreased. Moreover, noise and vibration problems may occur.

Laundry type	Weight (g)
Bathrobe	1200
Napkin	100
Quilt cover	700
Bed sheet	500
Pillow case	200
Table cover	250
Towel	200
Hand towel	100
Night dress	200
Underwear	100
Men’s smock	600
Men’s shirt	200
Men’s pajamas	500
Blouse	100

Figure 5.3 Laundry weights

5.1.5Loading laundry

1.Open the loading door.

2.Put the garments into the machine in a loose manner.

3.Push and close the loading door until you hear the locking sound. Ensure that no items are caught in the door.

The loading door is locked while a programme is running. The loading door is unlocked a while after the programme comes to an end.

B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL

CAUTION: In case of misplacing the laundry, noise and vibration problems may occur in the machine.

5.1.6 Use of detergent and softener

When using detergent, softener, starch, fabric dye, bleacher and decolorant, descaling agents; read the manufacturer's instructions written on the package and follow the dosages specified. Use measuring cup if available.

DETERGENT DISPENSER

The detergent drawer is composed of three compartments:

–(1) for prewash

–(2) for main wash

–(3) for softener

–(*) Moreover, there is a siphon part in the softener compartment.

Figure 5.4 Compartments of the detergent dispenser

DETERGENT, SOFTENER AND OTHER CLEANING AGENTS

Before starting the wash program, add detergent and softener.

While the washing cycle is in progress, do not leave the detergent dispenser open!

If you are using a program without prewash, do not add detergent into the prewash compartment (compartment number “1”).

In a prewash program, do not add liquid detergent into the prewash compartment

(compartment number “1”).

If you are using detergent bag or dosage ball, do not select a prewash program. Place the detergent bag or dosage ball directly among the garments in the machine.

If you are using liquid detergent, do not forget to place the liquid detergent container into the main wash compartment (compartment number “2”).

CHOOSING THE DETERGENT TYPE

Detergent type to be used depends on the fabric type and color.

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B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL

Use separate detergents for color and white laundry items.

Wash your delicate garments only with the special detergents which are used for delicates (liquid detergent, wool shampoo, etc.).

You are recommended to use liquid detergent when washing dark color garments or quilts.

Only wash the woolens with the special detergent used for woolens.

CAUTION: Use only detergents manufactured specifically for washing machines.

CAUTION: Do not use soap powder.

ADJUSTMENT OF DETERGENT AMOUNT

Amount of detergent to be used depends on the laundry amount, soil degree and hardness of water.

Do not exceed the dosages which are recommended on the detergent package in order to prevent the excessive foam and bad rinse results, to save detergent and to protect the environment.

Use lower amounts of detergent for a small amount of laundry or slightly soiled items.

USING SOFTENERS

Pour the softener into the softener compartment of the detergent drawer.

Do not exceed the (>max<) level sign on the softener compartment.

If the softener lost its fluidity, dilute it with water before putting it into the compartment.

USING LIQUID DETERGENTS

If the product has a liquid detergent container

Make sure that you place the liquid detergent container into the compartment number

“2”.

If the liquid detergent lost its fluidity, dilute it with water before putting it into the detergent container.

Figure 5.5 Use of liquid detergent container

If the product does not contain a liquid detergent cup:

In a prewash program, do not use liquid detergent for prewash.

B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL

Liquid detergent leaves stains on your items when delayed start function is used. Do not use liquid detergent if you will use Delayed Start feature.

Using gel and tablet detergent

Apply the following actions when using tablet, gel detergents, etc.

If the gel detergent is fluid and if your machine does not have a special liquid detergent container, put the gel detergent into the main wash detergent compartment during first intake of water. If your machine contains a liquid detergent cup, fill the detergent into this cup before starting the programme.

If the gel detergent is not fluid or it is a capsule liquid tablet, put it directly into the rum before starting the washing cycle.

Put the tablet detergents into the main wash compartment (number “2”) or directly into the drum before starting the washing cycle.

Tablet detergents may leave a residue in the detergent compartment. If you encounter such a problem, place the tablet detergent among the laundry items at the bottom of the drum.

Use the tablet or gel detergent without selecting the prewash function.

Using starch

Put the liquid soda, powder soda or the fabric dye into the softener compartment.

In a wash program, do not put softener and soda at the same time.

After using soda, wipe the inside of the machine with a damp and clean cloth.

Using bleaches

Add the bleach at the beginning of the washing cycle by selecting a prewash program. Do not put detergent in the prewash compartment. As an alternative application, add the bleach while the machine is taking water from the detergent compartment in the first rinse step by selecting a program with additional rinse.

Do not use bleach by mixing it with detergent.

Use a small amount of bleach (1/2 tea glass-approx. 50 ml) and rinse the laundry well since bleach will cause skin irritation. Do not pour the bleach onto the laundry and do not use it with the colored items.

When using oxygen-based decolorant, select a program which washes the laundry at a low temperature.

Oxygen-based decolorant can be used with the detergent; however, if it is not at the same consistence, first put detergent in the compartment number “2” in the detergent dispenser and wait for the machine to flush the detergent when taking in water. While

the product continues taking in water, add bleach in the same compartment.

Using limescale remover

When it is necessary, only use the descaling agents which are intended and 21

B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL

manufactured for the washing machines.

5.1.7. Initial operation

Before starting to use the product make sure that the preparations are made which are in line with the “Important Safety Instructions” and the instructions in the “Installation” section.

To prepare the product for washing laundry, perform first operation in Drum Cleaning programme. If your machine does not have a Cauldron Cleaning program. In order to make the machine ready to wash laundry, perform the first washing cycle in line with the method which is described under the heading Cleaning the Loading Door and Drum in section 7.2.

Figure 5.6 Cleaning the bellows

Use an anti-limescale suitable for the washing machines.

Some water has remained in the product due to the quality control processes in the production. It is not harmful for the product.

B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL

5.1.8. Tips for efficient washing

Soiling Level

			Clothes
	Light Colours and		Colours		Black/Dark Colours	Delicates/Woolens/
	Whites						Silks
	(Recommended		(Washing temperature		(Washing		(Washing
					temperature range		temperature range
	temperature range		range recommended		recommended for		recommended for
	based on soiling level:		for the soil amount:
					the soil amount:		the soil amount:
	40-90C)		cold-40C)
					cold-40C)		cold-30C)
	It may be necessary		Powder and liquid
	to pre-treat the stains		detergents
	or perform prewash.		recommended for
	Powder and liquid		colors can be used at
Heavily Soiled	detergents		dosages		Liquid detergents		Prefer liquid
	recommended for		recommended for
					suitable for colors		detergents produced
	whites can be used at		heavily soiled clothes.
					and dark colors can		for delicate clothes.
(difficult stains	dosages		It is recommended to
					be used at dosages		Woolen and silk
such as grass,	recommended for		use powder
					recommended for		clothes must be
	heavily soiled clothes.		detergents to clean
coffee, fruits and
					heavily soiled		washed with special
	It is recommended to		clay and soil stains
blood.)					clothes.		woolen detergents.
	use powder		and the stains that are
	detergents to clean		sensitive to bleaches.
	clay and soil stains		Detergents which do
	and the stains that are		not contain bleach
	sensitive to bleaches.		should be used.
			Powder and liquid
Normally Soiled	Powder and liquid		detergents
			recommended for		Liquid detergents		Prefer liquid
	detergents
			colors can be used at		suitable for colors		detergents produced
	recommended for
			dosages		and dark colors can		for delicate clothes.
(For example,	whites can be used at
stains caused by	dosages		recommended for		be used at dosages		Woolen and silk
			normally soiled		recommended for		clothes must be
body on collars	recommended for
			clothes. Detergents		normally soiled		washed with special
	normally soiled
and cuffs)			which do not contain		clothes.		woolen detergents.
	clothes.
			bleach should be
			used.
			Powder and liquid
	Powder and liquid		detergents				Prefer liquid
Lightly Soiled			recommended for		Liquid detergents
	detergents						detergents produced
			colors can be used at		suitable for colors
	recommended for						for delicate clothes.
			dosages		and dark colors can
	whites can be used at						Woolen and silk
(No visible stains			recommended for		be used at dosages
	dosages						clothes must be
			lightly soiled clothes.		recommended for
exist.)
	recommended for						washed with special
			Detergents which do		lightly soiled clothes.
	lightly soiled clothes.						woolen detergents.
			not contain bleach
			should be used.

Table 5.1 Recommendations for correct washing

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B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL

5.2.Control panel

Figure 5.7 B13 GOOD PLUS Model Control panel

1- Selection Key (Encoder)

2- Temperature Adjustment Button

3- Speed Setting Button

4 - Auxiliary Function Buttons

5- Start \ Pause Button

6- Soft On-Off Button

7- Delay Button

5.3.Screen symbols and panel/button serigraphies

Figure 5.8. B13 GOOD PLUS Model Screen symbols

1- Temperature Level LEDs

2- Speed Level LEDs

3- 7S Display

4- Programme Follow-up LEDs

5- Child and Door Lock LEDs

6- Auxiliary Function LEDs

B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL

5.4.Preparing the machine

1.Make sure that the hoses are connected tightly.

2.Plug in your machine.

3.Open the tap fully.

4.Place the laundry in the machine.

5.Add detergent and fabric softener.

5.5.Programme selection

Select the programme suitable for the type, quantity and soiling level of the laundry in accordance with the "Programme and consumption table" and the temperature table below.

	90˚C	Heavily soiled white cottons and linens. (coffee table covers,
		tableclothes, towels, bed sheets, etc.)

Normally soiled, coloured, fade proof linens, cottons or synthetic 60˚C clothes (shirt, nightgown, pajamas, etc.) and lightly soiled white

linens (underwear, etc.)

	40˚C-	Blended laundry including delicate textile (veil curtains, etc.),
	30˚C- Cold	synthetics and woolens.

Table 5.2 Temperature suggestions

Select the desired programme with the Programme Selection knob.

Programmes are limited with the highest spin speed appropriate for that particular type of fabric.

When selecting a programme, always consider the type of fabric, colour, degree of soiling and permissible water temperature.

Always select the lowest appropriate temperature. Higher temperature means higher power consumption.

See “Program and consumption table” for detailed program data.

5.6.Main programmes

Depending on the type of fabric, use the following main programmes.

• Cottons

Use this program to wash your cotton laundry (bed sheet, quilt cover set, towel, bathrobe, underwear, etc.). Your laundry will be washed with vigorous washing action for a longer washing cycle.

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B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL

• Synthetics

Use this program to wash your synthetic laundry (shirts, blouse, synthetic / cotton blends, etc.). It washes with a gentle action and has a shorter washing cycle compared to the Cottons programme.

For curtains and tulle, use the Synthetic 40˚C programme with prewash and anti-creasing functions selected. As their meshed texture causes excessive foaming, wash the veils/tulle by putting little amount of detergent into the main wash compartment. Do not put detergent in the prewash compartment.

• Woolens

Use this program to wash your woolen laundry. Select the appropriate temperature complying with the care labels of your clothes. Use appropriate detergents for woolens.

Woolens programme of this machine is approved by “The Woolmark Company” for washing machine-washable Woolmark products provided that the products are washed in accordance with the instructions on the product tag and the instructions published by the manufacturer of this machine.

5.7.Additional programmes

For special cases, additional programmes are available in the machine.

• Organic Cottons

Use this programme to wash your cotton laundry in a better and sensitive way. “Fashion

Maintenance” programme is approved by WFK “Cleaning Technology Institute” in Germany.

• Cotton Eco

Use to wash your normally soiled, durable cotton and linen laundry. Although it washes longer than all other programmes, it provides high energy and water savings. Actual water temperature may be different from the stated wash temperature. When you load the machine with less laundry (e.g. ½ capacity or less), programme time may automatically get shorter. In this case, energy and water consumption will decrease more, providing a more economic wash. This programme is available in the models with the remaining time indicator.

• Baby/Hygiene

Use to wash baby laundry, and the laundry that belongs to allergic persons. Longer heating time and an additional rinsing step provide a higher level of hygiene.

• Hand Wash

Use to wash your woolen/delicate clothes that bear “not machine-washable” tags and for which hand wash is recommended. It washes laundry with a very gentle washing action to not to damage clothes.

• Express

Use to wash lightly soiled and unstained cotton laundry in a short time.

• Fast 14

Use to wash lightly soiled and unstained cotton laundry in a short time.

B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL

• 40° 40’

Use this programme to wash your lightly soiled and unstained cotton laundry in a short time.

• Fast Daily

Use this programme to wash your lightly soiled cotton laundry in a short time.

.

• Fashion

You can use this program to wash your laundry that bear viscous and viscous blends labels or which are advised to be washed with delicate programs. It cleans your laundry without causing any deformation to them. E.g.: Blouse, dress, skirt, etc.

• Dark wash

Use this programme to wash your dark colored laundry or colored laundry that you do not want them get faded. Washing is performed with little mechanic action and at low temperatures. It is recommended to use liquid detergent or woolen shampoo for dark coloured laundry.

• Shirts

Use to wash the shirts made of cotton, synthetic and synthetic blended fabrics together.

• Outdoor/Sport

This program is appropriate for the clothes which are worn for a short period of time such as sport clothes. It is used to quickly wash a small amount of clothes which are made of cotton/synthetic blend.

• Delicate

Delicate laundry can be washed in this program. It washes with a more sensitive wash movement compared to the synthetics program and it does not make intermediate spins. It should be used for laundry for which sensitive wash is recommended. For delicate laundry, using low spin cycles is recommended!

• Tulle

This program should be used for tulles and curtains. Program temperature and detergent amount should be used by taking the color and soiling level of the curtains/tulles into consideration. Detergent should not be put into the prewash compartment in the curtain program. Prewash is applied in order to take away the easily-removable particles (such as dust, soot) on the tulles/curtains. Tulles and curtains are ensured to be creased less with its special spin profile. It is recommended to use special detergents dedicated for curtains in this program.

• Lingerie

Delicate underwear can be washed in this program. A small amount of laundry should be washed by putting into a laundry net. Hooks, buttons, etc. on the laundry should be fastened, zips, etc. should be closed. Washing is made by a very low mechanical movement and at low a temperature. Extra rinse is performed to obtain a better rinse result.

•Jeans

For the stone-wash jeans, a low mechanic movement is applied at the wash cycle and low speed is applied at the spinning cycles in order to prevent any washing damage.

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B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL

•Mix

You can use this program in order to wash the cotton and synthetic garments together in a short period of time without needing to sort them (such as sportswear). Program temperature and detergent amount should be used by taking the color, soiling level and the label on the item into consideration. A small amount of laundry should be loaded in order to achieve a better wash result.

• Drum Cleaning

Use regularly (once in every 1-2 months) to clean the drum and provide the required hygiene. Run the programme without any laundry in the machine. To obtain better results, put powder limescale remover for washing machines into the detergent compartment nr.

“2”. When the programme is over, leave the loading door ajar so that the inside of the machine gets dry.

This is not a washing programme. It is a maintenance programme.

Do not run the programme when there is something in the machine. If you try to do so, the machine detects that there is a load inside and aborts the programme.

5.8.Special programs

For specific applications, select any of the following programmes.

• Rinse

Use when you want to rinse or starch separately.

• Spin + Pump

Use to drain the water in the machine.

5.9.Temperature selection

Whenever a new programme is selected, the recommended temperature for the programme appears on the temperature indicator. It is possible that the recommended temperature value is not the maximum temperature that can be selected for the current programme.

Figure 5.9 Temperature selection

Press Temperature Adjustment button to change temperature. Temperature will decrease by 90-60-40-30 °C steps. LED of the selected temperature step glows. Finally, “” symbol indicating the cold wash option appears on the display.

B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL

Temperature Adjustment button only serves for decreasing the temperature.

No change can be made in programmes where temperature adjustment is not allowed.

You can also change the temperature after the washing starts. Washing steps may be changed if suitable. If the washing steps are not suitable, no change may be made.

If you scroll to cold wash option and press Temperature Adjustment button again, the recommended maximum temperature for the selected programme appears on the display. Press the Temperature Adjustment button again to decrease the temperature.

5.10. Spin speed selection

Whenever a new programme is selected, the recommended spin speed of the selected programme is displayed on the Spin Speed

It is possible that the recommended spin speed value is not the maximum spin speed that can be selected for the current programme.

Figure 5.10 Speed selection

Press Spin Speed Adjustment button to change the spin speed. Spin speed decreases in steps.

Then, depending on the model of the product, "Rinse Hold" and "No Spin" options appear on the display.

Spin speed adjustment button only serves for decreasing the spin speed.

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B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL

Rinse Hold option is indicated with “” symbol and No Spin option is indicated with “” symbol.

If you are not going to unload your laundry immediately after the programme completes, you can use Rinse Hold function in order to prevent them from getting wrinkled when there is no water in the machine.

This function holds the laundry in the final rinsing water.

If you want to spin your laundry after the Rinse Hold function:

-Adjust Spin speed.

-Press Start/ Pause / Cancel düğmesine basın. The programme resumes. Machine drains the water and spins the laundry.

If you want to drain the water at the end of the programme without spinning, use No Spin function.

No change can be made in programmes where spin speed adjustment is not allowed.

5.11. Auxiliary function selection

Select the desired auxiliary functions before starting the programme. When auxiliary function is selected, rectangular LED corresponding to that auxiliary function glows.

Figure 5.11 Auxiliary function selection

An auxiliary function symbol that cannot be selected with the current programme cannot be selected.

Furthermore, you may also select or cancel auxiliary functions that are suitable to the running programme after the washing cycle starts. If the wash cycle has reached a point where you cannot select the auxiliary function, the auxiliary function cannot be selected