AT&T 1718 User Manual

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User’s manual

1856 Speakerphone/ answering system with caller ID/call waiting

Model #: 1856

Product name: Speakerphone/answering system

Serial #:

(found on the bottom of the telephone base)

Purchase date:

Place of purchase:

Congratulations

on purchasing your

new AT&T product.

Before using this AT&T product, please

read the Important product information

on pages 36-37 of this manual.

Please thoroughly read the user’s

manual for all the feature operations

and troubleshooting information necessary to install

and operate your new

AT&T product. You can also visit our

website at www.telephones.att.com

or call 1 (800) 222-3111.

In Canada, dial 1 (866) 288-4268.

Message guard™ is a trademark of Advanced American Telephones.

For customer service or product information, visit our website at

www.telephones.att.com or call 1 (800) 222-3111.

In Canada, dial 1 (866) 288-4268.

CAUTION: To reduce the risk of fire or injury to persons or damage to

the telephone, read and follow these instructions carefully:

• Read and understand all instructions in the user’s manual.

• Avoid using a telephone during a thunderstorm.

• Do not use a telephone in the vicinity of a gas leak.

• Do not use this product near water, or when you are wet.

• Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion.

STOP!

You must install the power adapter before using the telephone

See page 5

for easy instructions.

Getting started

Quick reference guide .........................2 Parts checklist

.........................................3

Before you install

..................................4

Telephone base installation

.............5

Installation options

...............................6

Telephone operation

Telephone settings................................8 Telephone operation

.........................10

Options while on calls

.....................11

Directory

Directory ..................................................12 Speed dialing

........................................13

One-touch dialing...............................14

Caller ID history

Caller ID history ...................................15 To review the call history

...............17

Delete or copy an entry

..................18

Answering system operation

Answering system operation ........19 Answering system mode

.............. 20

Day & time announcements

.........21

Outgoing announcements

.............22

Announce only mode

.......................23

Changing feature options

..............24

Message playback............................26 To record & play memos

...................27

To record & play a phone

conversation

................................... 28

Message counter displays

........... 29

Remote access

.................................. 30

Appendix

Display screen messages, tones

& lights ..................................................31 Troubleshooting

................................ 32

Important product information

..... 36

FCC and ACTA information

......... 38

Part 15 of FCC rules

....................... 40

Limited warranty

.............................. 41

Technical specifications

................ 44

Index

....................................................... 45

Remote access wallet card

............46

Table of contents

User’s manual

1856 Speakerphone/

answering system with caller ID/call waiting

Getting started

VOLUME

During a call, press

VOLUME

VOLUME to adjust

listening volume (page 11).

MUTE

Press to silence the microphone. Press again to resume conversation (page 11).

SPEAKER

Press to turn the speakerphone on or off (begin or end a call) (page 10).

Quick reference guide

CID When the telephone is idle,

press to display caller ID information (page 17). While entering numbers, press twice to insert a three-second dialing pause (page 13).

DISPLAY DIAL

Press to dial the number currently displayed (page 17).

FLASH

During a call, press to receive an incoming call if call waiting is activated (page 11).

TAS SETUP

Press to hear setup options. Press and hold to change answering system options (page 24).

CID SETUP

Press to customize the telephone's operation (page 8).

PROG/MEM

Press to program a number (pages 13-14).

M1/M2/M3

Press to dial a one-touch number (page 14).

CLOCK RESET

Press to review. Press and hold to set the clock (page 21).

REMOVE

Press to delete caller ID currently displayed (page 18).

REDIAL

Press to redial last number dialed (page 10).

DELETE

Press to delete a message currently playing.

When phone is not in use, press and hold to delete all old messages (page 26).

REPEAT/MEMO

Press once to repeat a message currently playing, and press twice to listen to the previous messages (page 26). Press to record a memo (page

27) or change a menu setting (page 24).

ON/OFF

Press to turn answering system on or off (page 20).

SKIP /ANNC

Press to skip a message (page

26) or change a menu setting. Press and hold to record an announcement (page 22).

PLAY/STOP

When the telephone is idle, if you have new messages, press to play. Press again to stop message playback. Press and hold to play all messages (the oldest first) (page 26).

CID

When the telephone is idle, press to display caller ID information (page 17).

While entering numbers, press to delete the last number entered (page 13).

Getting started

Parts checklist

Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service.

Check to make sure the telephone package includes the following:

User's manual Quick start guide

Telephone base with wall

mount bracket attached

Handset Handset cord

Telephone line cord

Power adapter Directory card

Getting started

Choose a central location close to a telephone jack and an electrical outlet not controlled by a wall switch. The telephone can be placed on a flat surface or mounted on a standard wall plate.

Avoid placing the telephone base too close to:

• Excessive heat sources.

• Excessive dust sources such as a workshop or garage.

• Excessive moisture.

• Extremely low temperature.

• Mechanical vibration or shock such as on top of the washing machine or work bench.

Before you install

Getting started

Telephone base installation

NOTES:

• Use only the power adapter supplied with this product or equivalent. To order a

replacement power adapter, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

• Be sure to use an electrical outlet not controlled by a wall switch.

• The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or under-the-table/cabinet outlet.

Install the telephone as shown below. Choose a location where the telephone is not exposed to excessive heat, cold, dust or moisture.

If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.

1. Plug one end of the telephone

line cord into the telephone jack at the back of the telephone.

The small end of the power

adapter has been plugged into the power jack in the back of the telephone at the factory. Double check that it has been plugged in firmly.

Route the cord through the

slot as shown to the right.

Plug the other end of the

telephone line cord into a telephone jack.

Plug the large end of the

power adapter into an electrical outlet not controlled by a wall switch.

DSL filter (not included) for DSL users.

Telephone line cord

Getting started

Installation options

Tabletop installation position

Wall installation position

NOTE: The mounting bracket must be used for both tabletop use and wall

installation positions.

Telephone outlet mounting plate with mounting studs.

1. To remove the bracket, hold the telephone base in both hands, press the two bracket tabs and lift the bracket away from slots

and .

2. Rotate the bracket to the wall installation position, insert the tabs of the bracket into slots

and on the telephone base, then press the other bracket tabs into slots

and as

shown below.

Wall installation

The telephone base comes with the bracket mounted for tabletop use. If wall installation is desired, a telephone outlet wall installation plate with mounting studs is required. This mounting plate with studs may be available for purchase from many hardware or consumer electronics retailers and may require professional installation.

Getting started

Installation options

3. Connect the telephone line cord and power adapter to the jacks on the back of the telephone base. Bundle the telephone line cord, and secure it with a twist tie before placing it inside the bracket. Please see the picture on the right.

Plug the power adapter into an electrical

outlet not controlled by a wall switch. Plug the telephone line cord into a telephone wall jack. To mount the telephone on the wall, position the mounting holes

and over the telephone outlet mounting studs. Press and slide the bracket down firmly so the telephone is held securely on the telephone outlet mounting studs.

Tabletop installation

To return the bracket from the wall installation to tabletop position, follow the directions below.

1. Remove the telephone base from the wall. Unplug the cords from the wall jacks. Remove the bracket from the telephone base.

. Rotate the bracket to tabletop

position, insert the bracket tabs into slots

and

on the telephone base, then press the other bracket tabs into slots

and

3. Route cords through slots. Plug the other end of the telephone line cord into a telephone wall jack. Plug the large end of the power adapter into an electrical outlet not controlled by a wall switch.

Place the bundled telephone line cord inside the bracket.

Telephone operation

Telephone settings

You can change settings to program how the telephone works.

Press

CID SETUP repeatedly until the feature you

want is displayed. Press CID or CID to change settings. Press CID SETUP again to accept the new setting and move to next feature. Press FLASH at any time to exit.

Contrast

There are five contrast levels (1-5). Press CID or CID to adjust screen contrast to maximize readability in different lighting conditions.

Call history

Press CID

or CID to turn the caller ID history

on or off:

•

All calls: Each incoming call is logged.

•

No calls: No caller ID information is kept.

Repeated calls

The caller ID history notifies you when multiple calls are received from the same caller. Press CID

or CID to turn this feature on or off:

•

Combined: Only the most recent call from each number is kept. A REP icon is displayed if more than one call is received from the same caller.

•

Separate: Each call is logged, even if the same person calls more than once.

Caller ID with call waiting

If you subscribe to caller ID with call waiting, press CID

or CID to turn this feature on or off. If

there is an incoming call while you are already on a call:

• When this feature is on, the telephone will display and log the call waiting caller ID information.

•

When this feature is off, the telephone will

not display and log the call waiting caller ID information.

For more details on receiving call by using FLASH, see page 11.

SET CONTRAST

MSG#

CALL HISTORY

MSG#

REPEATED CALLS

MSG#

CID-CALL WAIT

MSG#

Telephone operation

Telephone settings

Language

Press CID

or CID to select the language used

in all menus and screen displays. You can choose

ENGLISH, ESPANOL or FRANCAIS.

Home area code/local area codes

You can program this phone to recognize one home area code and up to four local area codes. If you simply dial the last seven digits of a telephone number to make a call within your own area code, you should enter your own area code into the telephone as the home area code. Then if you receive a call from within your home area code, the screen will display the seven digits of the telephone number.

If you make a call within your own home area code, you must dial 10 digits (the area code and telephone number), enter 000 for the home area code and enter your area code as a local area code. Then if you receive a call from within your area code, the screen displays the 10 digits of the telephone number.

If you ever have to dial 10-digit phone numbers, (the area code with the seven-digit phone number), for other nearby area codes, enter those area codes as local area codes.

To set the home area code

Press

CID SETUP until you see HOME AREA

CODE?

2. Press the dial pad keys to enter a three-digit home area code.

To set the local area codes

1. Press

CID SETUP until you see LOCAL AREA

CODE.

2. Press the dial pad keys to enter the first threedigit local area code.

3. Press CID SETUP, then the dial pad keys to set the second, the third and the fourth local area code.

WHICH LANGUAGE?

MSG#

HOME AREA CODE?

MSG#

LOCAL AREA CODE

MSG#

HAC----

LAC1----

Telephone operation

Making and answering calls

To make a call, lift the handset or press SPEAKER, then dial a number. Replace the handset or press

SPEAKER to hang up.

To answer a call, lift the handset, or press

SPEAKER

to use the speakerphone.

Last number redial

The most recently dialed number is displayed when you lift the handset or press

SPEAKER. Press

REDIAL to dial it.

To adjust ringer volume

To adjust the ringer volume, press the

VOLUME

button while the telephone is not in use. Press

VOLUME or VOLUME once to increase or lower

the ringer volume by one level. You can turn the ringer off, or select one of the seven volume levels.

REDIAL

MSG#

5550100

0 CALLS 0 NEW

MSG#

Volume level.

Telephone operation

Options while on calls

To adjust listening volume

While on calls, press

VOLUME to adjust the

listening volume.

There are eight volume levels for the speakerphone, and four levels for the handset. Press

VOLUME or

VOLUME once to increase or lower the listening

volume by one level.

FLASH

If you subscribe to a call waiting service with your local telephone service provider and the CID-CALL WAIT feature is on, you will hear a beep and the screen will display call information for the incoming call while you are already on a call. Press FLASH to put your current call on hold and take the new call. You can press FLASH at any time to switch back and forth between calls.

MUTE

You can press MUTE to silence the microphone during a conversation. You will be able to hear the person at the other end, but that person cannot hear you until you press MUTE again to resume conversation.

MSG#

5550100

Volume level.

Light is on when the telephone is muted.