AASTRA 6730i User Manual Version 3.2
Aastra Model 6730i IP Phone
User Guide
Release 3.2.2
Service Pack 3 Hot Fix 1
41-001376-00 Rev 01– 06.2013
Software License Agreement
Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which
the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such
by copyright law as unpublished works and by international treaties to the fullest extent under the applicable law of the
jurisdiction of the Customer. In addition, these confidential and proprietary programs are works conforming to the
requirements of Section 401 of title 17 of the United States Code. Customer shall not disclose to any third party such
confidential and proprietary programs and information and shall not export licensed Software to any country except in
accordance with United States Export laws and restrictions.
Customer agrees to not reverse engineer, decompile, disassemble or display Software furnished in object code form.
Customer shall not modify, copy, reproduce, distribute, transcribe, translate or reduce to electronic medium or machine
readable form or language, derive source code without the express written consent of the Seller and its Suppliers, or disseminate or otherwise disclose the Software to third parties. All Software furnished hereunder (whether or not part of
firmware), including all copies thereof, are and shall remain the property of Seller and its Suppliers and are subject to the
terms and conditions of this agreement. All rights reserved.
Customer's use of this software shall be deemed to reflect Customer's agreement to abide by the terms and conditions
contained herein. Removal or modification of trademarks, copyright notices, logos, etc., or the use of Software on any
Equipment other than that for which it is intended, or any other material breach of this Agreement, shall automatically
terminate this license. If this Agreement is terminated for breach, Customer shall immediately discontinue use and
destroy or return to Seller all licensed software and other confidential or proprietary information of Seller. In no event
shall Seller or its suppliers or licensors be liable for any damages whatsoever (including without limitation, damages for
loss of business profits, business interruption, loss of business information, other pecuniary loss, or consequential damages) arising out of the use of or inability to use the software, even if Seller has been advised of the possibility of such
damages.
ii 41-001376-00 Rev 01 – 06.2013
Contents
Software License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Phone Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Installation and Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Plugging in and Starting the Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Idle Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Incomplete Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
No Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
IP Phone Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Key Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Key Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Keypad Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Methods for Customizing Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Phone Options via the IP Phone UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Phone Options via the Aastra Web UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Phone Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Phone Status via IP Phone UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Phone Status via the Aastra Web UI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Customizing Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Ring Tones and Tone Sets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Contrast Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Live Dialpad*. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Set Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Time and Date. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Resetting a User Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Restarting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
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Contents
Phone Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Defining an Emergency Dial Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Line Keys and Programmable Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Multiple Line and Call Appearance Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Programmable Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Line Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Creating a Speed Dial Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Editing Speed Dial Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Do Not Disturb (DND) Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
BLF/List Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Flash Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Automatic Call Distribution (ACD) Key (for Sylantro Servers). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Directed Call Pickup/Group Call Pickup Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
XML Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Sprecode Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Park/Pickup Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Last Call Return (lcr) Key (for Sylantro Servers). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Call Forward Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
BLF/Xfer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Speeddial/Xfer Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Speeddial/Conference Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Directory Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Intercom Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Services Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Phone Lock Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Paging Key (Sends the RTP Stream) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
None Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Deleting a Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Dialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Using Handsfree Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Using a Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
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Receiving Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Answering an Incoming Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Sending an Incoming Call to Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Handling Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Placing a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Transferring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Conferencing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Ending Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Managing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Directory List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Callers List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Account Configuration (DND and Call Forwarding) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Missed Calls Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Additional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Star Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Display DTMF Digits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Play Call Waiting Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Stuttered Dial Tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
XML Beep Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Status Scroll Delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Switch UI Focus to Ringing Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Call Hold Reminder During Active Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Call Hold Reminder (on single hold) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Call Waiting Tone Period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Preferred Line and Preferred Line Timeout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Message Waiting Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Incoming Intercom Call Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Using Redial Key for “Last Number Redial” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Group RTP Paging (receives RTP streams) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Shared Call Appearance (SCA) Call Bridging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Available Features Enabled by Administrators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Outgoing Intercom Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
41-001376-00 Rev 01 – 06.2013 v
Contents
Missed Call Summary Subscription . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Customizable Callers List Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Autodial (Hotline and Warmline) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Centralized Conferencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Answer and Ignore Keys for XML Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Playing a WAV File On Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Using the Keypad During Active XML Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Key Redirection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
XML Applications and Off-Hook Interaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
XML Override for a Locked Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
RTP Recording and Simultaneous Playing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
“Hold” Feature Enhancement (for Broadsoft Servers) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Configurable Save and Delete Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Authentication Support for HTTP/HTTPS Download Methods Used
with Broadsoft Client Management System (CMS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Diverting Calls from Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Display of Call Destination Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Indication of Terminated Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Troubleshooting Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-1
Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-1
Warranty Repair Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-1
After Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-1
Limited Warranty (Australia Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-2
Repair Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-2
Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-2
Warranty Repair Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-3
After Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-3
Appendix A - Time Zone Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index-1
vi 41-001376-00 Rev 01 – 06.2013
Welcome
The Aastra 6730i offers advanced XML capability to access custom applications and is fully interoperable with
leading IP-PBX platforms. Featuring a 3-line display, the 6730i supports up to 6 lines with call appearances and
allows you to make and receive calls, transfer, conference, and more. The 6730i IP telephone provides
communications over an IP Network using the SIP IP telephony protocol, and has two hardware platforms: one
with text keys and one with symbol keys.
About This Guide
This guide explains how to use your new 6730i phone. Not all features listed are available by default. Contact your System
Administrator to find out which features and services are available on your system. Your System Administrator also has the
ability to customize some features on this phone.
Reference
For information on more advanced settings and configurations, administrators should refer to the Aastra Models 9000i
and 6700i Series SIP IP Phones Administrator Guide.
Documentation
• Aastra 6730i SIP IP Phone Installation Guide – Contains installation and set-up instructions, general features and func-
tions, and basic options list customization. This Installation Guide is included in the box with your phone.
• Aastra 6730i SIP IP Phone User Guide – Describes the most commonly used features and functions for an end user. This
User Guide can be downloaded from http://www.aastra.com.
• Aastra Models 9000i and 6700i Series SIP IP Phones Administrator Guide – Contains advanced Administrator
information and procedures for setting up the 6730i IP Phone on a network. This Administrator Guide is intended for
the System Administrator and can be downloaded from http://www.aastra.com.
Phone Features
• 3-line LCD screen
• 8 programmable top keys
• Press-and-hold speed dial key configuration feature
• Supports up to 6 call lines with LEDs
• Full-duplex speakerphone for handsfree calls
• Headset mode support (via handset jack)
• AC power adapter (included)
• Enhanced busy lamp fields*
• Set paging*
*Availability of feature dependant on your phone system or service provider.
41-001376-00 Rev 01 – 06.2013 1
Welcome
Requirements
The 6730i IP Phone requires the following environment:
• SIP-based IP PBX system or network installed and running with a SIP account created for the 6730i IP phone.
• Access to a Trivial File Transfer Protocol (TFTP), File Transfer Protocol (FTP), Hypertext Transfer Protocol (HTTP) server,
or HyperText Transfer Protocol over Secure Sockets Layer (SSL) (HTTPS).
• Ethernet/Fast Ethernet LAN (10/100 Mbps) (Gigabit Ethernet LAN (1000 Mbps) recommended)
• Category 5/5e straight through cabling (category 6 straight through cabling required for optimum Gigabit Ethernet
performance)
• Power source
Installation and Setup
If your System Administrator has not already setup your 6730i phone, please refer to the Aastra 6730i Installation Guide
for basic installation and physical setup of the 6730i. For more advanced administration and configuration information,
System Administrators should refer to the Aastra Models 9000i and 6700i Series SIP IP Phones Administrator Guide.
2 41-001376-00 Rev 01 – 06.2013
Getting Started
The 6730i must be set up and configured prior to its first use. This section describes phone behavior and start up screens
you may see when the phone is first plugged in, or when it is restarted.
Plugging in and Starting the Phone
The 6730i automatically begins the start up sequence as soon as it is connected. The phone goes through this process the
first time you plug in your phone and every time you restart your phone.
Note:
Some start up screens only appear the first time you connect your phone, or if your phone has been factory defaulted.
The phone displays the following startup screens.
Aastra 6730i
Firmware Loaded
LLDP
Initializing
network
During the first start up the 6730i phone attempts to contact the Redirection and Configuration Server (rcs.aastra.com) for
current server information. No personal information is transmitted from the phone during this process.
Contacting
Redirector
The 6730i phone may also look for configuration servers on your local network (press 3Remote to enter a remote server
address, or 4Skip to continue without checking for servers).
Auto Discovery
Remote
Skip
41-001376-00 Rev 01 – 06.2013 3
Getting Started
If appropriate servers are found they are listed for you to select from by scrolling down to view the complete list. (Press
3Skip to continue without selecting a server.).
Choose Server
<server name>
Skip
The 6730i phone then checks settings and looks for new configuration and firmware updates for the phone from a
server. If a new update is found, the phone displays the message “Updating Configuration”. This may take a few moments
while the phone downloads the latest updates.
Updating
conguration
Select
Note:
New updates to your phone can be automatically scheduled from the server. This is set up on the phone system by your
System Administrator and should be scheduled during non-business hours or slow call periods.
Important!
Do not unplug or remove power to the phone while it is checking or installing firmware and configuration information.
If language packs were loaded to your phone by your System Administrator, the following screen displays during startup.
Downloading
language packs.....
When the configuration update is complete, the phone displays the following screens.
Network
DSP
SIP
Done
4 41-001376-00 Rev 01 – 06.2013
Getting Started
John Burns
9054550055
Sat Jun 8 2:55pm
1
Network Connected
2
Idle Screens
Idle Screen 1
When the phone has successfully updated the configuration and connected to the network, the phone displays the Idle
State screen:
The Idle State screen lists your name (SIP screen name), extension (or phone number), and day, date, and time. The "1" in
the upper corner in the above example indicates the idle screen for the first line appearance. You can use the left and right
arrow keys to scroll through the idle screens for all six line appearances on the 6730i.
This screen is shown whenever your phone is not in use.
Idle Screen 2
The second display line displays the following temporary messages if the event occurs:
• No Service
• DHCP Failed
• Restarting......
• New IP Obtained
• Network Disconnected/Connected
Note:
Since "Network Disconnected/Connected" displays on two lines, the date and time does not show if this event displays.
The second line can also display the following status messages, listed in order of display priority:
• Call forward status
• DND On (Do Not Disturb)
• Number of missed calls
When more than one status message displays, the 2 is shown after the message to indicate you can use the 2 and 5 navigation keys to scroll through the remaining messages.
1
John Burns
CFWD All
Jun 8 2:55pm
41-001376-00 Rev 01 – 06.2013 5
Getting Started
Incomplete Configuration
If your phone displays an "Incomplete Config" message without any extension or user name at the end of the start up
sequence instead of an Idle state screen, this indicates the phone configuration that was downloaded from the configuration server is not complete or correct. Contact your System Administrator for assistance.
No Service
When the phone is not properly connected to the network, or the account has not been configured by the Network
Administrator, the "No Service" or "Network Disconnected" prompt appears on the display and the telephone status
light turns ON. The phone also displays the default time and date of 12:00am Jan. 1st, 2000. Check that the cables are
tightly connected to the phone and to the wall jack. The phone should automatically detect when the connection is
reconnected and display the "Network Connected" prompt temporarily.
If changes have been made to your phone settings, you may need to restart your phone. For more information on
restarting your phone, see “Restarting Your Phone” on page 39.
For more information about connecting your phone, refer to the Aastra 6730i Installation Guide. Check with your System Administrator for assistance.
6 41-001376-00 Rev 01 – 06.2013
IP Phone Keys
Key Panel
The following sections describe the various 6730i phone key functions on both the symbol and text hardware platforms,
and how they help you make and manage your calls and caller information. Images of the symbol keys and the symbol
hardware platform are used throughout this document.
6730i Handset
High Quality Speakerphone
Message Waiting Lamp
Hold Key
Volume Control
Mute Key
Goodbye Key
Redial Key
Options Key
Callers List Key
Conference Key
Transfer Key
Line/Call Appearance keys
Speaker Key
Keypad
Navigation Keys
8-Line LCD Screen
Programmable Keys
41-001376-00 Rev 01 – 06.2013 7
IP Phone Keys
Hold
Redial
Goodbye
Speaker
Options
Callers
Conf
Transfer
Key Description
The following table identifies the keys on the key panel of your 6730i IP phone that you can use for handling calls.
Tex t Ke ys Symbol Keys Key Description
Hold Key - Places an active call on hold. To retrieve a held call, press the call appearance key
beside the light that is flashing.
Redial Key - Redials up to 100 previously dialed numbers. Pressing the Redial key twice redials the last dialed number.
Goodbye Key - Ends an active call. The Goodbye key also exits an open list, such as the
Options List, without saving changes.
Volume Control Key - Adjusts the volume for the handset, ringer, and handsfree speaker. For
more information, refer to the “Adjusting Volume section” in the Aastra 6730i Installation
Guide provided with your phone.
Navigation Keys - Pressing the UP and DOWN arrow keys lets you view different status and
text mess ages on the LCD display (if there is more than 1 l ine of status/tex t messages). These
keys also let you scroll through menu selections, such as the Options List, and scroll through
a remote number that is displayed on the phone. Users can press the scrolling DOWN navigation key to view the rest of the phone number content.
Pressing the LEFT and RIGHT arrow keys lets you view the different line/call appearances.
While in the Options List, these keys allow you to exit or enter the current option.
When you are editing entries on the display, pressing the LEFT arrow key works as a backspace instead of a moving cursor. the LEFT arrow key erases the digit/character at the cursor
location including the dot/decimal. The RIGHT arrow key sets the option.
Speaker Key - Transfers the active call to the speaker, allowing handsfree use of the phone.
Switched between headset and speaker depending on audio mode setting.
Options Key - Accesses services and options to customize your phone. Your System Administrator may have already customized some of your settings. Check with your System Administrator before changing the administrator-only options.
Callers List Key - Accesses the last 200 calls received.
Conference Key - Begins a conference call with the active call.
Transfer Key - Transfers the active call to another number.
8 41-001376-00 Rev 01 – 06.2013
Tex t Keys Symbol Keys Key Description
Line 1
Line 2
1
2
3
4
5
6
7
8
Line/Call Appearance Keys - Connect you to a line or call. The Aastra 6730i IP phone sup-
Line 2
ports 2 line keys, each with LED indicator lights. Additional lines (up to 6 in total) can be
added to the programmable keys.
Line 1
Programmable Keys - 8 Top Keys - all 8 keys are programmable.
Keys 5 and 6 are designated as the SAVE and DELETE keys, respectively. These keys must be
made configurable by the System Administrator before they can be changed.
The following are the default functions for the programmable keys on the 6730i IP phone:
1 - None
2 - None
3 - None
4 - None
5 - SAVE - Allows you to save numbers (preconfigured) and/or names to the Directory. Using
this key, you enter the number, name, and line (or speed dial key) to record in the Directory
List.
6 - DELETE - Allows you to delete entries (preconfigured) from the Directory List and Callers
List. (Must enter the Directory or Callers list and select an entry, then press twice to delete
entry).
7 - DIRECTORY - Displays up to 200 names (preconfigured) and phone numbers (stored in
alphabetical order)
8 - SERVICES - Accesses enhanced features (preconfigured) and services through the Services menu.
Note:
For more information about configuring the SAVE and DELETE keys, see “Configurable Save
and Delete Keys” on page 160.
For more information about programming keys to perform specific functions, see “Line Keys
and Programmable Keys” on page 42.
IP Phone Keys
41-001376-00 Rev 01 – 06.2013 9
IP Phone Keys
Keypad Keys
The 6730i has a keypad with digits from 0 through 9, a “*” key, and a “#” key. Keys 2 through 9 contain the letters of the
alphabet. The 6730i phone keypad includes the following:
Keypad Key Description
0Dials 0
1 Dials 1
2 ABC Dials 2
3 DEF Dials 3
4 GHI Dials 4
5 JKL Dials 5
6 MNO Dials 6
7 P QRS Dials 7
8 TUV Dials 8
9 WXYZ Dials 9
Dials the Operator on a registered phone
When entering text, this key enters A with one press, B with two presses, and C with three presses
When entering text, this key enters D with one press, E with two presses, and F with three presses
When entering text, this key enters G with one press, H with two presses, and I with three presses
When entering text, this key enters J with one press, K with two presses, and L with three presses
When entering text, this key enters M with one press, N with two presses, and O with three presses
When entering text, this key enters P with one press, Q with two presses, R with three presses, and S with four presses.
When entering text, this key enters T with one press, U with two presses, and V with three presses
When entering text, this key enters W with one press, X with two presses, Y with three presses, and Z with four presses.
The "*" is called the "star key". The "#" is called the "number sign", "pound key", or "hash key", depending on one's nationality or personal preference. These can be used for special functions such as accessing voicemail. The “star key” and
“pound key” functions are dependant on your country’s feature availabilities. Contact your System Administrator for
more information about available functions using these keys.
These keypad keys can be used for any of the following on the phone:
• Dial a phone number to make a call (see “Dialing a Number” on page 93.)
• Enter digits or letters in the IP Phone user interface.
• Program a speed dial number (see “Creating a Speed Dial Key” on page 46.)
• Press a speed dial key (see “Creating a Speed Dial Key”on page 46.)
• Press the keys associated with a called Interactive Voice Response (IVR) system.
10 41-001376-00 Rev 01 – 06.2013
Methods for Customizing Your Phone
There are two ways to customize specific options on your phone:
• Using the Options key on the IP Phone
• Using the Aastra Web UI in an Internet browser window from your PC.
Phone Options via the IP Phone UI
You can customize your phone by pressing the Options key and accessing the IP Phone UI.
These options allow you to customize the following phone settings.
Option Number Option
1Call Forward
1. All
2. Busy
3. No Answer
4. All Off
5. All On
The menus that display for Call Forward are dependant on the Call Forward
Mode set on the phone. Default is "Account" mode.
2Preferences
1. To ne s
Ring Tone
Ton e Se t
2. Contrast Level
3. Speed Dial Edit
4. Live Dialpad
5. Set Audio
Audio Mode
Headset Mic Vol
6. Time and Date
Time Format
Daylight Savings
Date Format
Time Zone
Time Server 1
Time Server 2
Time Server 3
Set Time
Set Date
7. Language
Screen Language
Input Language
3 Phone Status
1. IP&MAC Addresses
2. LAN Port
3. PC Port
4. Firmware Info
5. Error Messages
6. Copyright
4Password
5 Administrator Menu (Password Protected)*
6Restart Phone
7 Phone Lock
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Methods for Customizing Your Phone
Note:
*The "Administrator Menu" options are Administrator level functions only, and are not accessible by the user. These
options should only be set up and changed by your System Administrator.
Simplified Options Menu
Your System Administrator may configure a simplified options menu for your phone. The following table indicates the
options that may appear on your phone if the simplified options menu is applied.
Option Number Option
1 Call Forward
2Preferences
3 Phone Status
4 Phone Lock
1. All
2. Busy
3. No Ans
4. All Off
5. All On
The menus that display for Call Forward are dependent on the Call Forward
Mode set on the phone. Default is “Account” mode.
1. To ne s
Ring Tone
Ton e Set
2. Contrast Level
3. Set Audio
Audio Mode
Headset Mic Vol
1. IP&MAC Addresses
2. LAN Port
3. PC Port
4. Firmware Info
5. Error Messages
6. Restart Phone
7. Factory Default
8. Erase Local Cfg.
9. Copyright
Using the IP Phone UI
IP Phone UI
1. Press the Options key on the phone to enter the Options List.
2. Press Enter, the 4 key, or press the digit number of the corresponding option to select an option.
3. Change a selected option if applicable.
4. Press the Set or Done key to save the change.
5. Press the key, the 3 key, or the key at any time to exit without saving changes.
Reference
For more information about customizing your phone using the available options from the IP Phone UI, see the section
“Customizing Your Phone” on page 20.
For more information about Administrator options, contact your System Administrator.
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Methods for Customizing Your Phone
Phone Options via the Aastra Web UI
In addition to the IP Phone UI options, you can customize additional options on the IP Phone using the Aastra Web UI. In
order to access your phone using the Aastra Web UI, you need to know your phone’s IP address. To find your phone’s IP
address, see “Finding Your Phone’s IP Address” on page 17.
Using the Aastra Web UI
Aastra Web UI
1. Open your web browser, enter the phone’s IP address or host name into the address field and press <Enter>.
The following logon screen displays:
2. At the prompt, enter your username and password and click OK
Note:
For a user, the default user name is “user” and the password field is left blank.
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Methods for Customizing Your Phone
The Status window displays for the IP phone you are accessing.
You can logout of the Aastra Web UI at any time by clicking Log Off.
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Methods for Customizing Your Phone
• None • Pickup
• Line • Last Call Return (lcr)
• Speed Dial • Call Forward
• Do Not Disturb (DND) • BLF/Xfer
• Busy Lamp Field (BLF) • Speeddial/Xfer
• BLF/List • Speeddial/Conf
• Auto Call Distribution (ACD) • Directory
• Directed Call Pickup • Icom (Intercom)
• Extensible Markup Lan-
guage (XML)
• Services
• Flash • Phone Lock
• Sprecode • Paging
• Park
The following categories display in the side menu of the Aastra Web UI: Status, Operation, Basic Settings.
Headings Descriptions
Status The Status section displays the network status and the MAC address of the IP phone. It also displays hardware and firmware informa-
Operation User Password - Allows you to change user password. For more information about changing User Password, see “User Password”on
tion about the IP phone, and information about the SIP account(s) currently configured on the phone. The information in the Status
window is read-only.
page 37.
Phone Lock - Allows you to assign an emergency dial plan to the phone, lock the phone to prevent any changes to the phone and to
prevent use of the phone, and reset the user password.
Programmable Keys - There are 8 function keys that you can configure to perform the functions identified in the following list:
Your Administrator must unlock the SAVE and DELETE keys in order for these keys to be configurable. For more information about the
SAVE and DELETE keys, see “Configurable Save and Delete Keys” on page 160.
Keypad Speed Dial - Allows you to assign a speed dial number to a specific digit on the phone’s keypad for speed dialing purposes.
Directory - Allows you to copy the Callers List and Directory List from your IP phone to your PC.
Reset - Allows you to restart the IP phone when required.
Basic Settings Preferences - Allows you to enable/disable the following:
• Display DTMF Digits
• Play Call Waiting Tone
• Stuttered Dial Tone
• XML Beep Support
• Status Scroll Delay (seconds)
• Switch UI Focus to Ringing Line
• Call Hold Reminder During Active Calls
• Call Hold Reminder
• Call Waiting Tone Period
• Preferred Line
• Preferred Line Timeout (seconds)
• Message Waiting Indicator Line
• DND Key Mode
• Call Forward Key Mode
This category also allows you to configure:
• Incoming Intercom Call Settings
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• Group Paging RTP Settings
• Ring Tones (global and per-line basis)
• Time and Date Settings
• Language Settings
Account Configuration - Allows you to configure “Do Not Disturb” (DND) and “Call Forwarding” (CFWD) by account. You can have
multiple accounts on the 6730i.
Phone Status
You can view the status of your phone using the IP Phone UI or the Aastra Web UI.
Phone Status via IP Phone UI
The "Phone Status" option on the IP phone displays the status of your phone to the LCD display.
This option allows you to view your phone’s:
• Network status including your phone’s IP and MAC address
• Local Area Network (LAN) port information
• PC Port information (if PC link exists)
• Firmware version
• Error messages from the last reboot or startup
• Copyright information
Use the following procedure to view the status of your phone using the IP Phone UI.
IP Phone UI
1. Press on the phone to enter the Options List.
2. Select Phone Status.
3. Select the option you want to view:
• IP&MAC Address
• LAN Port
• PC Port
• Firmware Info
• Error Messages
• Copyright
The option you select displays to the LCD. Use the 2 and 5 keys to scroll the through the LCD display.
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Phone Status
IP Address:
10.40.50.112
=Exit
=Next
Finding Your Phone’s IP Address
If you want to access your phone’s options using an Internet browser, you need to enter the IP address of the phone in the
browser to open the Aastra Web UI. Use the following procedure to find your phone’s IP address.
IP Phone UI
Phone Status via the Aastra Web UI
1. Press the key on the phone to enter the Option List.
2. Select Phone Status and press the 4 key.
3 Phone Status
=Next
3. Select "IP&MAC Addresses" and press the 4 key.
=Enter
1 IP&MAC Addresses
=Next
The IP address of your 6730i IP phone displays in the "IP Address" field.
Use the following procedure to view the phone status via the Aastra Web UI.
Aastra Web UI
1. Open your web browser, enter the phone’s IP address or host name into the address field and press <Enter>.
2. In the Username/Password window, enter your username and password and click OK.
=Enter
Note:
For a user, the default user name is “user” and the password field is left blank.
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Phone Status
The Status window displays for the IP phone you are accessing.
This Status window is view only. It displays the status of your phone which includes the following:
• Network Status
• Hardware Information
• Firmware Information
• SIP Status
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SIP Account Status
The IP Phones show the SIP registration status on the IP Phone’s Status screen in the Aastra Web UI.
The following table describes the status conditions that can display for the account.
Status Condition Description
Registered Displays this status on accounts that HAVE been registered with the SIP proxy server.
Example:
Backup
Registrar
Line SIP Account Status Used?
1 650@proxy.com:5060 Registered Yes
where
Account Number is “1”
SIP Account is “650@proxy.com” on port “5060”
Status is “Registered”
Backup registrar is used (“Yes”)
SIP Error Number Displays on accounts when registration fails with the SIP proxy server.
Phone Status
Example:
Backup
Line SIP Account Status Used?
4 653@proxy.com:5060 401 No
where
Account Number is “4”
SIP Account is “653@proxy.com” on port “5060”
Status is “401” - Unregistered if SIP registration fails.
Backup registrar is used (“No”)
Registrar
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Customizing Your Phone
The following paragraphs describe the options available from either the IP Phone UI, the Aastra Web UI, or both, and provide procedures applicable to the option.
Ring Tones and Tone Sets
You can configure ring tones and ring tone sets on the IP phone.
Ring Tones
There are several distinct ring tones a user can select from to set on the IP phones. You can enable/disable these ring
tones on a global or per-line basis.
The following table identifies the valid settings and default values for each type of configuration method.
Ring Tones Table
Configuration Method Valid Values Default Value
IP Phone UI Global
Ton e 1
Ton e 2
Ton e 3
Ton e 4
Ton e 5
Silent
Aastra Web UI Global:
Ton e 1
Ton e 2
Ton e 3
Ton e 4
Ton e 5
Silent
Lines 1 to 6 Per-Line Setting:
Global
Ton e 1
Ton e 2
Ton e 3
Ton e 4
Ton e 5
Silent
Global Setting:
Ton e 1
Global Setting:
Ton e 1
Per-Line Setting:
Global
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Customizing Your Phone
Ring Tone Sets
In addition to ring tones, you can configure ring tone sets on a global-basis on the IP phone. Ring tone sets consist of tones
customized for a specific country. The ring tone sets you can configure on the IP phones are:
• Australia
• Brazil
• Europe (generic tones)
• France
• Germany
• Italy
• Italy2
• Malaysia
• Mexico
• Russia
• Slovakia
• UK
• US (Default - also used in Canada)
When you configure the country's tone set, the country-specific tone is heard on the phone for the following:
• dial tone
• secondary dial tone
• ring tone
• busy tone
• congestion tones
• call waiting tone
• ring cadence pattern
You configure global ring tones and tone sets using the Aastra Web UI and the IP Phone UI.
Configuring Ring Tones and Tone Sets
IP Phone UI
Use the following procedures to configure ring tones and tone sets on the IP phone.
Global configuration only
1. Press on the phone to enter the Options List.
2. Select Preferences.
3. Select Ton es .
4. Select Ring Tone.
5. Select the type of ring tone (Ton e 1 through To ne 5, or Silent).
6. Select Set and then press 2.
7. Select Tone Set.
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Customizing Your Phone
8. Select the country for which you want to apply the tone set.
Valid values are Australia, Brazil, Europe, France, Germany, Italy, Italy2, Malaysia, Mexico, Russia, Slovakia, UK,
and US. Default is US.
9. Select Set and then press 4.
The ring tone and tone set you select is immediately applied to the IP phone.
Aastra Web UI
1. Click on Basic Settings->Preferences->Ring Tones.
For global configuration:
2. In the "Ring Tones" section, select a country from the "Ton e Set" field.
Valid values are Australia, Brazil, Europe, France, Germany, Italy, Italy2, Malaysia, Mexico, Brazil, Russia, Slovakia,
UK, and US. Default is US.
Note:
*See the “Ring Tones Table” on page 20 for valid values.
For per-line configuration:
3. In the "Ring Tone" section, select a line for which you want to set ring tone.
4. Select a value from the "LineN" field
Note:
See the “Ring Tones Table” on page 20 for valid values.
5. Click Save Settings.
.
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Customizing Your Phone
Contrast Level
The "Contrast Level" option on the IP phone allows you to set the amount of light that illuminates the LCD display. Use
this option to set the preference of contrast level.
You can set the contrast level using the IP Phone UI only.
Setting Contrast Level
IP Phone UI
1. Press on the phone to enter the Options List.
2. Select Preferences.
3. Select Contrast Level.
4. Use the 3 and 4
5. Press Select to save your selection.
navigation keys to increase or decrease the intensity of contrast lighting on the LCD.
Live Dialpad*
The "Live Dialpad" option on the IP phone turns the Live Dial Pad mode ON or OFF. With live dial pad ON, the 6730i IP
phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or programmable key is pressed.
With live dial pad OFF, if you dial a number while the phone is on-hook, lifting the receiver or pressing the initiates a
call to that number.
*Availability of feature dependant on your phone system or service provider.
You can enable/disable the live dialpad using the IP Phone UI only.
Enabling/Disabling Live Dialpad
IP Phone UI
1. Press on the phone to enter the Options List.
2. Select Preferences.
3. Select Live Dialpad.
4. Use the navigation keys to navigate to ON or OFF.
5. Press Set to save your selection.
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Customizing Your Phone
Set Audio
The "Set Audio" option on the IP Phone allows you to set the audio mode for your IP phone. It also allows you to set the
volume level of the headset microphone. You can set Audio on your IP phone using the IP Phone UI only.
Audio Mode
The 6730i allows you to use a handset, a headset connected through the handset port, or handsfree mode to handle
incoming and outgoing calls. The audio mode option provides different combinations of these three methods to provide
maximum flexibility in handling calls. There are four audio mode options you can set:
Auto Mode Option Description
Speaker This is the default setting. Calls can be made or received using the handset or hands free speakerphone. In handset audio
mode, pressing the key on the phone switches to hands free speakerphone. In Speaker audio mode, lift the handset to switch to the handset.
Headset Choose this setting if you want to make or receive all calls using a handset, or headset connected through the handset
Speaker/Headset
Headset/Speaker
port.
Incoming calls are sent to the hands free speakerphone first when the key is pressed. By pressing the key again,
you can switch back and forth between the hands free speakerphone and the headset. At anytime, lifting the handset
switches back to the handset from either the hands free speakerphone or the headset.
Incoming calls are sent to the headset first when the key is pre sse d. B y pr ess ing the key ag ain , yo u ca n sw itc h ba ck
and forth between the headset and the hands free speakerphone. At anytime, lifting the handset switches back to the
handset from either the headset or the hands free speakerphone.
Headset Mic Volume
The "Headset Mic Volume" option allows you to set the volume level for the headset microphone.
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