AASTRA 6700i User Manual

Aastra 673xi / 675xi

SIP Telephones

User Guide
Communications systems
Aastra 800 OpenCom X320 OpenCom 130/131/150 OpenCom 510
Welcome to Aastra
Thank you for choosing this Aastra product. Our product meets the strictest requirements with regard to quality and design.
This user guide will show you how to use your Aastra 673xi / 675xi and answer most of the questions that may arise.
If you require further technical support or information about other Aastra products, please refer to our website at http://www.aastra.de or http://www.aastra.com. It provides additional notes and tips on the product.
We hope you enjoy using the Aastra 673xi / 675xi.
Aastra 800 and OpenCom 100
This user guide applies to the Aastra 800 and OpenCom 100 communications systems. The OpenCom 100 product family comprises the OpenCom 130, OpenCom 131, OpenCom 150, OpenCom 510 and OpenCom X320 communications systems.
If individual features differ on the systems, a reference is made in this user guide.

Contents

Aastra 673xi / 675xi SIP Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Aastra 673xi / 675xi Key Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Distinctive Features of the Communications System. . . . . . . . . . . . . . . . . . . . . 10
Using the Aastra 673xi / 675xi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Telephoning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Calling with Selective Line Seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Holding a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Three-Party Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Enquiry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Toggling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Transferring Call to Another Caller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Conference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Other Device Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Handsfree / Open-Listening Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Mute Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Call Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Adjusting Volume Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using Headset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Speed Dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Speed Dialling with Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Speed Dialling with Number Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Caller Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Voiceb ox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Busy Lamp Field. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Phone Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
1
Presence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Hot Desking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Main Menu on the Aastra 673xi / 675xi SIP Telephone. . . . . . . . . . . . . . . 23
1 Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
2 Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
3Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
5Protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
6Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
9Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
0 Central settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
“Main menu” Menu Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Configuring the Aastra 673xi / 675xi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Function Keys Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Aastra 673xi / 675xi Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Deleting a Local Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Restoring Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Aastra 673xi / 675xi Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
The Options Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
2

Aastra 673xi / 675xi SIP Telephones

Aastra 673xi / 675xi SIP Telephones
The telephones of the product family Aastra 673xi / 675xi are Voice over IP (VoIP) tele­phones in accordance with the internationally standardised SIP standard (Session Ini­tiation Protocol). Connected to the communications system OpenCom 100 / Aastra 800 you have additional comfort functions available.
Models of the Aastra 673xi / 675xi product family
The Aastra 673xi / 675xi product family consists of the Aastra 6730i and Aastra 6731i as well as the Aastra 6753i, Aastra 6755i and Aastra 6757i telephones. The models differ primarily regarding the display size and number of programmable keys (function keys). These keys are configured using the OpenCom 100 / Aastra 800 com­munications system and offer access to individually configurable system functions such as e.g. configuring call forwarding, executing speed dialling, displaying a busy lamp field or accessing the phone book of OpenCom 100 / Aastra 800 communica­tions system.
Furthermore, the models of the Aastra 673xi / 675xi product family differ regarding their controls.
Aastra 6730i – basic level version of the Aastra 673xi product family
3
Aastra 6731i – with 802.3af (PoE), two Ethernet ports for PC and LAN
Aastra 673xi / 675xi SIP Telephones
Aastra 6753i – headset jack and six function keys
Aastra 6757i – premium display and twelve softkeys
The Aastra 6755i and Aastra 6757i models have large and freely programmable dis­plays for executing system functions.
Aastra 6755i – comfort display, six function keys and six softkeys
4
Aastra 673xi / 675xi SIP Telephones
Key Extensions
With an Aastra M670i or Aastra M675i key extension the Aastra 6753i, Aastra 6755i and Aastra 6757i telephones can provide additional function keys:
Aastra M670i: 36 function keys
Aastra M675i: 20 softkeys respectively programmable on three levels (total of 60 storage locations)
Up to three key extensions can be connected to designated telephones: three key extensions of either the M670i type or three of the M675i type. Key extensions cannot be combined on the OpenCom 100 / Aastra 800 communications system:
Key Extension can be connected to the telephones
(up to three) M670i Aastra 6753i
Aastra 6755i
Aastra 6757i
(up to three) M675i Aastra 6755i
Aastra 6757i
Note
The Aastra 6730i or Aastra 6731i do not offer key extensions.
5
Aastra 673xi / 675xi SIP Telephones
Aastra 673xi / 675xi Key Description
The following tables explain the existing keys for all Aastra 673xi / 675xi models.
Aastra 6730i and Aastra 6731i
Keys Key Description and Function
Hold key: puts the current call on hold. Press this key
once again to retrieve the call on hold.
Redial key: redials previously dialled numbers.
Goodbye key: ends an active call or exits an open
menu page without saving any changes made.
Mute key: turns the microphone on or off.
Volume control keys: adjusts the volume for the hand-
set, ringer and speaker.
Options key: accesses the (please refer to The Options Menu starting on page 36).
Caller List key: opens the caller list of the OpenCom 100 / Aastra 800 communications system (please refer to Caller Lists starting on page 18 also).
Conference key: establishes a conference
Transfer key: transfers the current call to another sub-
scriber
Trunk keys: connect you to a specific line or accept a call which is signalled on the line.
Loudspeaker key: activates the Handsfree for making and receiving calls without picking up the handset.
Options List
menu card
6
Aastra 673xi / 675xi SIP Telephones
Aastra 6730i and Aastra 6731i
Keys Key Description and Function
Navigation keys: press the arrow keys up or down to
view different status and text pages on the display.
Press the arrow keys up or down to navigate within a menu or on a menu page.
Press the left arrow key to exit a menu or menu page. Press the right arrow key to select a menu selection or menu page option displayed.
Function keys: the function of these keys is configured with the OpenCom 100 / Aastra 800 communications system. Keys are labelled on a paper strip.
Next to each function key there is an LED indicator to show what function is in use.
The Aastra 6753i, Aastra 6755i and Aastra 6757i telephones are covered together as these models only differ in the number and type of function keys.
Aastra 6753i, Aastra 6755i and Aastra 6757i
Keys Key Description and Function
Goodbye key: ends an active call or exits an open
menu page without saving any changes made.
Options key: accesses the
Options List
menu card
(please refer to The Options Menu starting on page 36).
Hold key: puts the current call on hold. Press this key once again to retrieve the call on hold.
Redial key: redials previously dialled numbers.
Volume control keys: adjusts the volume for the hand-
set, ringer and speaker.
Trunk keys: connect you to a specific line or accept a
/
7
call which is signalled on the line.
Aastra 673xi / 675xi SIP Telephones
Aastra 6753i, Aastra 6755i and Aastra 6757i
Keys Key Description and Function
Handsfree key: activates the Handsfree for making
and receiving calls without picking up the handset. When a headset is connected, a call can be accepted and ended using this key.
Mute key: turns the microphone on or off.
Navigation keys: press the arrow keys up or down to
navigate within a menu or on a menu page.
The left or right arrow key switches the line shown as the default.
Press the left arrow key to exit a menu or menu page. Press the right arrow key to select a menu selection or menu page option displayed.
Function keys: the function of these keys is configured with the OpenCom 100 / Aastra 800 communications system. Keys are labelled either on a paper strip or via the display depending on the model.
Next to each function key there is an LED indicator to show what function is in use.
Call forw.
Ph.book
More
Softkeys (Aastra 6755i and Aastra 6757i only): the function of these keys is configured with the OpenCom 100 / Aastra 800 communications system. The labelling is via the display.
The function and labelling of the softkeys changes de­pending on call state, for example when called or when talking.
Next to each softkey there is an LED indicator to show what function is in use.
With the Aastra 6755i and Aastra 6757i models the administrator of the OpenCom 100 / Aastra 800 communications system can configure the function and labelling of the softkeys next to the main display in four key levels. Press the
More
softkey (lower right) multiple times to reach the key level desired. With the Aastra 6757i model the upper softkeys can be configured in two levels.
8
Aastra 673xi / 675xi SIP Telephones
About this Manual
This manual describes how to use an Aastra 673xi / 675xi SIP telephone which is con­nected to the OpenCom 100 / Aastra 800 communications system. If you require further information, please consult the following manuals available for the models of the Aastra 673xi / 675xi product family:
Aastra 675xi resp. Aastra 675xi IP Telephone: Installation Guide (print version included with the product): describes features, controls and possible connections of your SIP telephone. A specific manual is provided for each model of the product family. You may download a PDF version of the installation guide for the Aastra 6730i, Aastra 6731i, Aastra 6753i / Aastra 53i, Aastra 6755i / Aastra 55i and Aastra 6757i / Aastra 57i terminals from the Aastra website.
Aastra 673xi resp. Aastra 675xi IP Telephone: User Guide: describes the most fre­quently used IP telephony features for the telephone user. A specific manual is pro­vided for each model of the product family. You may download a PDF version of the installation guide for the Aastra 6730i, Aastra 6731i, Aastra 6753i / Aastra 53i, Aastra 6755i / Aastra 55i and Aastra 6757i / Aastra 57i terminals from the Aastra website.
Model 675xi Series Phones: Administrator Guide (English): contains extensive information for the administrator and describes how to configure the SIP telephone within the network. You may download a PDF version of this user guide (valid for the Aastra 9143i, Aastra 9480i, Aastra 9480i CT, Aastra 673xi and Aastra 675xi) from the Aastra website.
9
Aastra 673xi / 675xi SIP Telephones
Distinctive Features of the Communications System
When you operate an Aastra 673xi / 675xi on the OpenCom 100 / Aastra 800 commu­nications system, some functions deviate from how they are described in the instal­lation guide and in the user guide.
This applies especially to functions which are provided locally on the device as well as via the OpenCom 100 / Aastra 800 communications system. In these cases, the func­tions provided by the communications system are used. The corresponding local device menus will not appear then.
The Aastra 673xi / 675xi does not offer call forwarding. This means that in the sim-
plified Options menu the item 1.Call Forward is not available (please refer to The Options Menu starting on page 36). Use the call forwarding function of the OpenCom 100 / Aastra 800 communications system (please refer to Call For­warding starting on page 19).
The Aastra 673xi / 675xi does not save any call numbers in the local caller list nor does it offer a local phone book. Configure function keys instead to access the callers list (Caller Lists starting on page 18) and the phone book (please refer to Phone Book starting on page 19) of the OpenCom 100 / Aastra 800 communica­tions system.
The Aastra 673xi / 675xi has a separate Web interface. This is blocked by the
OpenCom 100 / Aastra 800 communications system.
10

Using the Aastra 673xi / 675xi

Using the Aastra 673xi / 675xi
Te le ph oni ng
Making Calls
1. In order to establish a connection,
– pick up the handset or
– press the Handsfree key , to make the following call in the handsfree mode (see Handsfree / Open-Listening Mode starting on page 15).
2. Dial a call number:
– Enter the call number using the number keys.
– Or: press the Redial key to call back a previously dialled call number. Then select an entry with the navigation keys . Confirm with the pick up the handset.
– Or: Press the function key with the phone book function (please refer to Phone Book starting on page 19). This function is for selecting a call number from the phone book of the OpenCom 100 / Aastra 800 communications system.
Dial out
softkey or
3. Wait for the connection to be set. After about five seconds, the Aastra 673xi / 675xi
accepts the entire call number and dials. To speed up dialling, press the hash key after entering the call number.
Calling with Selective Line Seizure
If multiple trunk keys are configured for your telephone, you can seize a line selec­tively
1. Press a trunk key / / to seize a specific line.
Optional: Use the left arrow key or right arrow key to select a line.
In the display the line numbers (L1, L2...) are shown and indicate whether this line is free and can thus be seized.
2. Dial a call number (see page 11).
11
Using the Aastra 673xi / 675xi
Note
If the administrator has linked a trunk key / / with a SIP user account, you will be calling under the call number of the SIP user account. If the trunk key is not linked, the call number of trunk key 1 is used.
Answering a Call
An incoming call is signalised via ringer, a blinking trunk key and the blinking red LED indicator to the upper right:
To ac cept the ca ll, you:
pick up the handset or
press the blinking trunk key / / or
press the Handsfree key to accept the following call in the handsfree mode
(see page 15).
During call signalling you can press the the Aastra 6755i / 6757i). The person calling now hears the busy tone.
Ignore
softkey to suppress call signalling (on
Holding a Call
You can briefly interrupt an ongoing call:
1. Press the Hold key . The person calling now hears music on hold.
2. Press the Hold key again or press the
Pickup
softkey to continue the call.
Ending a Call
To end a call you do as follows:
Put down the handset.
or
press the Goodbye key .
12
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