Zyxel NAS540, NAS326 User's Guide

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Default Login Details
User’s Guide
NAS Series
Model: NAS326, NAS520, NAS540, and NAS542 Personal Cloud Storage
Web Address http://(NAS Server Name)
http://(NAS IP Address)
User Name admin
Password 1234
FindMe
Version 5.21 Edition 4, 8/2022
Copyright © 2022 Zyxel and/or its affiliates. All Rights Reserved.
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IMPORTANT! READ CAREFULLY BEFORE USE. KEEP THIS GUIDE FOR FUTURE REFERENCE.
Screenshots and graphics in this book may differ slightly from what you see due to differences in your product firmware or your computer operating system. Every effort has been made to ensure that the information in this manual is accurate.
Related Documentation
•Quick Start Guide The Quick Start Guide shows how to connect the NAS.
•More Information Go to support.zyxel.com to find other information on the NAS
.
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Document Conventions

Warnings and Notes
These are how warnings and notes are shown in this guide.
Warnings tell you about things that could harm you or your device.
Note: Notes tell you other important information (for example, other things you may need to
configure or helpful tips) or recommendations.
Syntax Conventions
• The NAS Series in this user’s guide may be referred to as the “NAS” in this guide.
• Product labels, screen names, field labels and field choices are all in bold font.
• A right angle bracket ( > ) within a screen name denotes a mouse click. For example, Network Setting > Routing > DNS Route means you first click Network Setting in the navigation panel, then the Routing sub menu and finally the DNS Route tab to get to that screen.
Icons Used in Figures
Figures in this user guide may use the following generic icons. The NAS icon is not an exact representation of your device.
NAS Internet Laptop Computer
Switch Firewall Server
Desktop Computer Media Player USB Storage Drive
TV USB Hard Drive
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Contents Overview

Contents Overview
Get to Know Your NAS ......................................................................................................................... 13
Find and Access Your NAS .................................................................................................................. 18
Web Configurator ................................................................................................................................. 20
Video Tutorials ....................................................................................................................................... 31
Storage Manager ................................................................................................................................. 35
Control Panel: Overview ...................................................................................................................... 95
Control Panel: Privilege and Sharing .................................................................................................. 98
Control Panel: Network ...................................................................................................................... 123
Control Panel: System ........................................................................................................................ 140
Control Panel: Service ........................................................................................................................ 151
Control Panel: Maintenance ............................................................................................................ 170
Status Center ....................................................................................................................................... 189
App Center and Packages ............................................................................................................... 192
Download Service .............................................................................................................................. 229
Upload Manager ................................................................................................................................ 245
Backup Planner .................................................................................................................................. 260
File Browser, Photo, Music & Video ................................................................................................... 285
Access Your Cloud Remotely via myZyxelCloud and Zyxel Drive App ........................................ 297
Troubleshooting .................................................................................................................................. 309
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Table of Contents

Table of Contents
Document Conventions ............................................ ................................................ ... .......................3
Contents Overview .............................................................................................................................4
Table of Contents.................................................................................................................................5
Chapter 1
Get to Know Your NAS.......................................................................................................................13
1.1 Overview ......................................................................................................................................... 13
1.2 LEDs .................................................................................................................................................. 14
1.3 Hard Disks ........................................................................................................................................ 15
1.4 SD Card ............................................................................................................................................ 15
1.5 Power Button ................................................................................................................................... 15
1.6 COPY/SYNC Button ........................................................................................................................ 16
1.7 RESET Button .................................................................................................................................... 16
Chapter 2
Find and Access Your NAS ...............................................................................................................18
2.1 Overview ......................................................................................................................................... 18
2.2 FindMe ............................................................................................................................................. 18
Chapter 3
Web Configurator...............................................................................................................................20
3.1 Overview ......................................................................................................................................... 20
3.2 Access the NAS Web Configurator .............................................................................................. 20
3.3 Desktop ........................................................................................................................................... 24
3.3.1 Status Zone ............................................................................................................................. 27
3.3.2 Switch between Desktop Pages ......................................................................................... 27
3.3.3 Group Icons ........................................................................................................................... 28
3.3.4 Move Icons ............................................................................................................................ 30
Chapter 4
Video Tutorials....................................................................................................................................31
4.1 Overview ......................................................................................................................................... 31
4.2 Create a volume and copy files using Windows Explorer ......................................................... 31
4.3 Enable Time Machine on the NAS and your Mac computer .................................................... 31
4.4 Back up files to the NAS using Windows File History .................................................................... 33
4.5 Restore a backup using Windows File History .............................................................................. 34
4.6 Remotely access files on the NAS using WebDAV ..................................................................... 34
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Chapter 5
Storage Manager...............................................................................................................................35
5.1 Overview ......................................................................................................................................... 35
5.2 Storage Manager Overview ........................................................................................................ 35
5.2.1 Internal Volumes Screen ...................................................................................................... 35
5.2.2 External Volumes Screen ...................................................................................................... 37
5.3 Internal Storage ............................................................................................................................. 37
5.3.1 Volume Screens .................................................................................................................... 39
5.3.2 Disk Group Screens ............................................................................................................... 64
5.3.3 Hard Disk Screens ................................................................................................................. 68
5.4 iSCSI LUNs Screens .......................................................................................................................... 74
5.4.1 Create a New LUN ................................................................................................................ 76
5.4.2 iSCSI Targets Screens ........................................................................................................... 78
5.5 External Storage .............................................................................................................................. 88
5.5.1 What You Need to Know ..................................................................................................... 88
5.5.2 External Storage Screens ...................................................................................................... 88
5.5.3 Format the External Volume ................................................................................................ 90
5.6 Technical Reference ...................................................................................................................... 91
Chapter 6
Control Panel: Overview .................................................. .... ................................................ .............95
6.1 Overview ......................................................................................................................................... 95
6.2 Control Panel Overview ................................................................................................................ 95
Chapter 7
Control Panel: Privilege and Sharing .................................. ... ................................................ .... ......98
7.1 Overview ......................................................................................................................................... 98
7.2 What You Can Do .......................................................................................................................... 98
7.3 Users ................................................................................................................................................. 98
7.3.1 Users Screen ........................................................................................................................ 100
7.3.2 Add an Account ................................................................................................................. 101
7.3.3 Edit an Account .................................................................................................................. 105
7.3.4 User Info ................................................................................................................................ 106
7.4 Groups ........................................................................................................................................... 107
7.4.1 Groups Screen .................................................................................................................... 107
7.4.2 Add a Group ....................................................................................................................... 108
7.4.3 Edit a Group ........................................................................................................................ 112
7.4.4 Group Information .............................................................................................................. 113
7.5 Shared Folders .............................................................................................................................. 114
7.5.1 Share and Folder Names ...................................................................................................114
7.5.2 Shared Folders Screen ....................................................................................................... 114
7.5.3 Add a Share ......................................................................................................................... 116
7.5.4 Edit a Share .......................................................................................................................... 120
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7.5.5 Shared Folder Information ................................................................................................. 121
7.5.6 Recycle Bin Screen ............................................................................................................. 122
Chapter 8
Control Panel: Network .................................. ... .... .... ... ................................................ .... ...............123
8.1 Overview ....................................................................................................................................... 123
8.2 What You Can Do ........................................................................................................................ 123
8.3 What You Need to Know ............................................................................................................. 123
8.4 TCP/IP Screens .............................................................................................................................. 124
8.4.1 Configure General TCP/IP Settings ................................................................................... 124
8.4.2 Configure Network Interface ............................................................................................. 125
8.4.3 Configure Web Configurator ............................................................................................. 129
8.4.4 Configure Network Diagnosis ............................................................................................ 130
8.5 UPnP Port Mapping Screens ........................................................................................................ 131
8.5.1 UPnP and the NAS’s IP Address ......................................................................................... 132
8.5.2 UPnP and Security ............................................................................................................... 133
8.5.3 The NAS’s Services and UPnP ............................................................................................. 133
8.5.4 Configure UPnP Router ....................................................................................................... 133
8.5.5 Configure UPnP Port Mapping .......................................................................................... 134
8.6 Terminal Screen ........................................................................................................................... 137
8.7 DyDNS Screen .............................................................................................................................. 138
Chapter 9
Control Panel: System................................................................................. ... ..................................140
9.1 Overview ....................................................................................................................................... 140
9.2 What You Can Do ........................................................................................................................ 140
9.3 What You Need to Know ............................................................................................................. 140
9.4 Server Name Screen ................................................................................................................... 141
9.5 Date/Time Screen ......................................................................................................................... 142
9.5.1 Configure Date/Time .......................................................................................................... 142
9.5.2 Configure Daylight Saving Time ........................................................................................ 143
9.6 FW Upgrade Screens ................................................................................................................... 144
9.6.1 Latest Firmware Check ....................................................................................................... 144
9.6.2 Manual Firmware Upgrade ................................................................................................ 145
9.7 SSL Screens ................................................................................................................................... 146
9.7.1 Install System CA ................................................................................................................. 146
9.7.2 Modify the Existing Certificate ........................................................................................... 147
9.7.3 Create a Certificate ........................................................................................................... 148
Chapter 10
Control Panel: Service............................................... ... ................................................ .... ...............151
10.1 Overview ..................................................................................................................................... 151
10.2 What You Can Do ...................................................................................................................... 151
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10.3 What You Need to Know ........................................................................................................... 151
10.4 Media Server Screens .............................................................................................................. 152
10.4.1 Media Server Share Publish Screen ............................................................................... 153
10.5 iTunes Server Screen .................................................................................................................. 154
10.6 FTP Screens .................................................................................................................................. 155
10.6.1 General Settings ................................................................................................................ 155
10.6.2 Transfer Settings ................................................................................................................. 156
10.6.3 Character Set .................................................................................................................... 158
10.7 WebDAV Screen ......................................................................................................................... 158
10.7.1 How to Use NetDrive with the NAS .................................................................................. 159
10.8 Web Publishing Screens ............................................................................................................. 160
10.8.1 Status .................................................................................................................................. 160
10.8.2 Share Publish ...................................................................................................................... 161
10.8.3 How to Configure Web Publishing .................................................................................. 162
10.9 Print Server Screen ..................................................................................................................... 164
10.9.1 Print Server Edit .................................................................................................................. 165
10.10 Syslog Server Screen ................................................................................................................ 165
10.11 Technical Reference ................................................................................................................ 167
10.11.1 Share Media Files on Your Network .............................................................................. 167
10.11.2 Web Publishing ................................................................................................................ 168
10.11.3 Printer Sharing .................................................................................................................. 169
Chapter 11
Control Panel: Maintenance...........................................................................................................170
11.1 Overview ..................................................................................................................................... 170
11.2 What You Can Do ...................................................................................................................... 170
11.3 Power Screens ............................................................................................................................ 170
11.3.1 Power Management ........................................................................................................170
11.3.2 Power On/Off Schedule ...................................................................................................172
11.3.3 Add the Power Control Schedule .................................................................................. 173
11.4 Log Screen ................................................................................................................................. 174
11.4.1 Log Report Configuration Screen ................................................................................... 175
11.4.2 Email Setting ...................................................................................................................... 176
11.4.3 Report Setting .................................................................................................................... 177
11.4.4 Syslog Server Setting ......................................................................................................... 177
11.5 Configuration Backup Screens ................................................................................................ 178
11.5.1 Configuration Backup ...................................................................................................... 178
11.5.2 Configuration Restore ...................................................................................................... 179
11.5.3 Factory Reset ..................................................................................................................... 180
11.6 Technical Reference .................................................................................................................. 181
11.6.1 Log Classes ........................................................................................................................ 182
11.6.2 Log Severity Levels ............................................................................................................ 182
11.6.3 Log Messages .................................................................................................................... 182
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Chapter 12
Status Center....................................................................................................................................189
12.1 Overview ..................................................................................................................................... 189
12.1.1 System Information ........................................................................................................... 189
12.1.2 Network .............................................................................................................................. 190
Chapter 13
App Center and Packages.............................................................................................................192
13.1 About Packages ......................................................................................................................... 192
13.1.1 Available Packages .......................................................................................................... 192
13.2 App Center Screens ................................................................................................................... 193
13.2.1 Installed Applications ....................................................................................................... 194
13.2.2 Application Update .......................................................................................................... 196
13.2.3 Browse All Apps ................................................................................................................. 197
13.3 AuroraSyncBackup ..................................................................................................................... 198
13.3.1 How to check video backups ......................................................................................... 200
13.4 DropboxClient ............................................................................................................................. 201
13.4.1 Configure Account Setting .............................................................................................. 202
13.4.2 How to associate NAS share/account with Dropbox account ................................... 204
13.4.3 Configure Update Period .................................................................................................208
13.5 GoogleDriveClient ..................................................................................................................... 209
13.5.1 Configure Account Setting .............................................................................................. 209
13.5.2 How to link NAS account, share and Google account ............................................... 211
13.5.3 Configure Update Period ................................................................................................214
13.6 NFS ............................................................................................................................................... 215
13.6.1 Add/Edit NFS Share ........................................................................................................... 217
13.6.2 NFS Session ......................................................................................................................... 219
13.7 PHP-MySQL-phpMyAdmin ......................................................................................................... 220
13.8 TFTP .............................................................................................................................................. 221
13.9 pyLoad ......................................................................................................................................... 223
13.10 Memopal ................................................................................................................................... 224
13.10.1 Memopal Status .............................................................................................................. 224
13.10.2 Memopal Settings ........................................................................................................... 225
13.11 ownCloud .................................................................................................................................. 227
Chapter 14
Download Service................. .... ... .... ................................................ ................................................229
14.1 Overview ..................................................................................................................................... 229
14.2 What You Need to Know ........................................................................................................... 229
14.3 Download Service Screen ......................................................................................................... 229
14.3.1 Add a Download Task ...................................................................................................... 232
14.3.2 Configure General Download Settings .......................................................................... 233
14.3.3 Configure the P2P Download Settings ........................................................................... 235
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14.3.4 Configure the IP Filter Settings ......................................................................................... 237
14.3.5 Configure the Email notifications Settings ...................................................................... 238
14.3.6 Select Files to Download .................................................................................................. 239
14.3.7 Display the Task Information ............................................................................................239
14.4 Download Notify Screen ............................................................................................................ 241
14.5 Technical Reference .................................................................................................................. 242
14.5.1 Download Service ............................................................................................................. 242
14.5.2 P2P Download Security .................................................................................................... 243
Chapter 15
Upload Manager..............................................................................................................................245
15.1 Overview ..................................................................................................................................... 245
15.2 What You Can Do ...................................................................................................................... 245
15.3 What You Need to Know ........................................................................................................... 245
15.4 Flickr/YouTube Screen ............................................................................................................... 246
15.4.1 Configure the Flickr Settings ............................................................................................. 246
15.4.2 Configure the YouTube Settings ...................................................................................... 252
15.5 FTP Uploadr Screen ..................................................................................................................... 254
15.5.1 Add or Edit an FTP Server Entry ........................................................................................ 256
15.5.2 FTP Uploadr Preferences Screen ..................................................................................... 256
Chapter 16
Backup Planner................................................................................................................................260
16.1 About Backups ........................................................................................................................... 260
16.1.1 Manage a USB Device and USB Backups ...................................................................... 260
16.1.2 Remote Backups ............................................................................................................... 260
16.1.3 Internal Backups ................................................................................................................ 260
16.1.4 Cloud Backups .................................................................................................................. 260
16.1.5 Synchronize Files ................................................................................................................ 261
16.2 What You Can Do ...................................................................................................................... 261
16.3 Backup Screens .......................................................................................................................... 261
16.3.1 Add a new backup job ....................................................................................................263
16.3.2 Edit Job Screens ................................................................................................................ 269
16.3.3 Restore Screens ................................................................................................................. 273
16.4 Copy/Sync Button Screens ........................................................................................................ 279
16.4.1 Configure Copy Settings .................................................................................................. 279
16.4.2 Sync Settings ...................................................................................................................... 280
16.4.3 How to Copy Files ............................................................................................................. 281
16.4.4 How to Synchronize Files .................................................................................................. 282
16.5 Time Machine Screen ................................................................................................................ 283
Chapter 17
File Browser, Photo, Music & Video ................................................................................................285
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17.1 Overview ..................................................................................................................................... 285
17.2 File Browser ................................................................................................................................. 285
17.3 Photo ............................................................................................................................................ 287
17.3.1 Exif and Google Maps (Photos) ...................................................................................... 290
17.3.2 Slideshow (Photos) ............................................................................................................ 291
17.4 Music ............................................................................................................................................ 291
17.4.1 Now Playing (Music) ......................................................................................................... 293
17.5 Video ............................................................................................................................................ 293
17.6 Playzone Settings ........................................................................................................................ 295
17.7 Application Zone ........................................................................................................................ 296
Chapter 18
Access Your Cloud Remotely via myZyxelCloud and Zyxel Drive App.....................................297
18.1 myZyxelCloud Service ................................................................................................................ 297
18.1.1 myZyxelCloud Screen ....................................................................................................... 297
18.1.2 Pair your NAS ..................................................................................................................... 298
18.1.3 DDNS Setup ........................................................................................................................ 300
18.1.4 NAS Information ................................................................................................................ 301
18.1.5 UPnP Setup ......................................................................................................................... 302
18.2 Zyxel Drive .................................................................................................................................... 302
18.2.1 Zyxel Drive Welcome ........................................................................................................ 303
18.2.2 NAS and File List ................................................................................................................. 303
18.2.3 Uploading and Media Streaming ................................................................................... 304
18.2.4 Instant Upload ................................................................................................................... 305
Chapter 19
Troubleshooting................................................................................................................................309
19.1 Troubleshooting Overview ......................................................................................................... 309
19.2 Power, Hardware, Connections, and LEDs .............................................................................. 309
19.3 NAS Login and Access ............................................................................................................... 311
19.3.1 Enabling Scripting of Safe ActiveX Controls .................................................................. 312
19.4 I Cannot Access The NAS .......................................................................................................... 314
19.5 Users Cannot Access the NAS ................................................................................................... 314
19.6 External USB Drives ...................................................................................................................... 315
19.7 Storage ........................................................................................................................................ 316
19.8 Firmware ...................................................................................................................................... 316
19.9 File Transfer .................................................................................................................................. 316
19.10 Networking ................................................................................................................................ 317
19.11 Some Features’ Screens Do Not Display ................................................................................ 317
19.12 Media Server Functions ............................................................................................................ 318
19.13 Download Service Functions ................................................................................................... 320
19.14 Web Publishing .......................................................................................................................... 320
19.15 Auto Upload .............................................................................................................................. 321
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19.16 App Center ............................................................................................................................... 322
19.17 Backups ..................................................................................................................................... 323
19.18 Google Drive ............................................................................................................................. 323
Appendix A Customer Support ..................................................................................................... 326
Appendix B Product Specifications............................................................................................... 331
Appendix C Legal Information ...................................................................................................... 332
Index.................................................................................................................................................336
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1.1 Overview

This User’s Guide covers the following models: NAS326, NAS520, NAS540, and NAS542.
Table 1 NAS Series Comparison Table
FEATURES NAS326 NAS520 NAS540 NAS542
RAM Size 512 MB DDR III 1 GB DDR III 1 GB DDR III 1 GB DDR III
Number of Hard Disk Bays 2 2 4 4
Supported RAID Types RAID0
Number of Ethernet Ports 1 2 2 2
Port Trunking Support No Yes Yes Yes
Number of USB Ports 2 (USB3.0)
Number of SD Card Slots N/A 1 1 1
CHAPTER 1

Get to Know Your NAS

RAID1
JBOD
BASIC
1 (USB2.0)
RAID0 RAID1
JBOD
BASIC
3 (USB3.0) 3 (USB3.0) 3 (USB3.0)
RAID0 RAID1 RAID5 RAID6
RAID10
JBOD
BASIC
RAID0 RAID1 RAID5 RAID6
RAID10
JBOD
BASIC
Use the NAS as your own personal cloud. Here are some key features:
Start using Zyxel NAS instantly with FindMe - Use Zyxel FindMe to discover your NAS on your home network and get in control in under 15 seconds. Then do an easy installation with no need to install a NAS utility.
Access and share files from your NAS wherever you are - Using the Zyxel Drive mobile app makes it easy.
Create a shared cloud space for people without a NAS - Provide your cloud space for your friends or family members when you share a folder from the NAS with the Zyxel Drive mobile app. Your friends and family members don’t need to purchase an additional NAS - just install the Zyxel Drive mobile app on their mobile devices.
Protect your data from drive failure - The NAS’s RAID 1 capability clones contents from one drive to another. If a drive is damaged or corrupted, you still have another drive to restore from or use.
Get up and running quickly with the easy-to-use in terface - The Zyxel NSM (NAS Station Management)
5.2 intelligent desktop provides a rich feature set of tools with an easy-to-understand GUI design to help you get things done quickly. The multitasking capability through a multi-window interface enables you to quickly get applications up and running.
Check your NAS while you’re away - Even if you have several Zyxel NAS devices, visit the myZyxelcloud Web portal from anywhere to see their health status at a glance.
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Chapter 1 Get to Know Your NAS
NAS
A
B
Figure 1 Example of the NAS in a Home Network
Above is the NAS in a home network. Users back up and share data on the NAS. The media player (A) plays the NAS’s media files on the TV. A USB hard drive (B) provides extra storage space and files are copied directly from the USB storage device to the NAS.
Place the NAS behind a firewall and/or IDP (Intrusion Detection and Prevention) device to protect it from attacks from the Internet.
Refer to the Quick Start Guide for hardware connections and how to install and remove hard drives from the disk trays.
Note: Turn off and disconnect the NAS before you install or remove the internal hard disk or

1.2 LEDs

This table describes the NAS’s LEDs.
Table 2 LEDs
LED COLOR STATUS DESCRIPTION
POWER White On The NAS is turned on and receiving power, or in the process of starting up.
SYSTEM White On The NAS has fully started and is operating normally.
disks.
Off The NAS is turned off.
Blinking The NAS is starting up or upgrading the firmware.
Note: Do not turn off the NAS while it is upgrading the firmware or you
may render it unusable.
Red On The NAS has a system error.
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Table 2 LEDs (continued)
LED COLOR STATUS DESCRIPTION
HDD1/2 White On The hard disk drive is connected properly to the NAS. This LED stays on white
when the hard disk drive is in hibernation if you do not enable sleeping HDD LED blinking.
Blinking The NAS is saving data to the hard disk drive.
Slow Blinking
Red On The NAS detected an error on the hard disk drive (like a bad sector for example).
Off The NAS cannot detect a hard disk in the disk bay or the LED is disabled.
USB White On The NAS has a USB device installed.
Off There is no USB device installed or the NAS does not detect a USB connection.
COPY White On A USB or SD device is connected to the NAS and the NAS is ready to copy.
Blinking The NAS is copying or synchronizing files, or in the process of pairing with a
Red On Copying or synchronizing files to or from the USB or SD failed.
Off No USB/SD device is connected.
LAN / LAN1 / LAN2
Green On The NAS has a successful 10/100 Mbps Ethernet connection.
Blinking The 100M LAN is sending or receiving packets.
Off The NAS does not have a 10/100 Mbps Ethernet connection.
Amber On The NAS has a successful 1000 Mbps Ethernet connection.
Blinking The 1000 M LAN is sending or receiving packets.
Off The NAS does not have a 1000 Mbps Ethernet connection.
Sleeping HDD LED blinking is enabled and the hard disk drive is in hibernation.
The NAS automatically tries to recover a bad sector, but the LED stays red until the NAS restarts.
myZyxelcloud account.

1.3 Hard Disks

The NAS has internal hard disk bays. Install SATA (Serial Advanced Technology Attachment) hard disks. Note that the SATA hard disks are treated as internal or SATA volumes. Any hard disk connected to a USB port is considered an external or USB volume.

1.4 SD Card

Use up to a 128 GB SDXC card with the front panel SD card slot. The SD card slot works with the COPY/ SYNC button (see Section 1.6 on page 16 for details).

1.5 Power Button

Use the power button on the front panel to turn the NAS on or off.
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Press
1 Beep
2 Beeps
2 more seconds
Release for
3 seconds
Release for
software
shutdown
hardware
shutdown
Press
1 Beep
2 Beeps
IP Address
Password
Clear All Settings
5 more seconds
Release to
Release to Reset
Power On
• Press the power button for one second to turn on the NAS. When the system is on and ready, you will hear one beep.
Power Off
Figure 2 Using the Power Button to Turn Off the NAS
• To have the NAS go through its normal software shutdown process and turn itself off, press the power button until you hear one beep (after about three seconds), then release it.
• To perform a hardware shutdown and have the NAS immediately turn itself off without going through the normal shutdown process, press the power button until you hear a second beep (after about five seconds), then release it.

1.6 COPY/SYNC Button

Use the COPY/SYNC button on the front panel to copy or synchronize files between a connected USB or SD device and the NAS. See Section 16.4 on page 279 for more details on how to configure the copy/ sync settings.

1.7 RESET Button

Use the RESET button on the rear panel to restore the NAS’s default settings.
Figure 3 The RESET Button
• Press the RESET button until you hear one beep (after about two seconds), then release it. You will hear one more beep after you release the button.
This resets the NAS’s IP address and password to the default values.
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• Press the RESET button until you hear two beeps. After the second beep, continue pressing the button for five more seconds, then release it. You will hear three quick beeps after you release the button.
This resets the NAS to the factory default configuration. All settings you have configured on the NAS, including IP address, password, user accounts, groups, and so on will be reset to the factory defaults.
The reset process does NOT affect the volume settings, nor data stored on the NAS.
You should periodically back up your configuration file to your computer (see Section 11.5 on page 178 for details about managing the NAS’s configuration file). You could then restore your configuration in the event that you or someone else reset the NAS to the factory defaults.
Note: Keep the NAS in a secure location in order to prevent unauthorized reset of the device.
If no IP address information is assigned, the NAS uses Auto-IP to assign itself an IP address and subnet mask. For example, you could connect the NAS directly to your computer. If the computer is also set to get an IP address automatically, the computer and the NAS will choose addresses for themselves and be able to communicate.
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Find and Access Your NAS

2.1 Overview

Use FindMe to find and access the NAS and the files on it.
Note: Refer to the Quick Start Guide for your NAS’s hardware connections.

2.2 FindMe

1 Make sure both the NAS and your computer are connected to a switch or router with Internet access.
2 Open your web browser and type "https://findme.zyxel.com" as the website address.
CHAPTER 2
3 Click Find NAS to discover your NAS.
Figure 4 Find NAS
4 Press the Copy button on the NAS within 5 minutes.
Figure 5 Press the Copy button
5 Your NAS is now discovered. Click Admin Page to open the login screen.
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Figure 6 Congratulations
6 Use the default username “admin” and password “1234” to log in. See Chapter 3 on page 20 for more
on the web desktop. Figure 7 NAS Login Screen
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3.1 Overview

This chapter describes how to access the NAS web configurator and provides an overview of its screens. The web configurator is an HTML-based management interface that allows easy NAS setup and management using an Internet browser. Use a browser that supports HTML5, such as Microsoft Edge, Mozilla Firefox, or Google Chrome. The recommended minimum screen resolution is 1024 by 768 pixels.
In order to use the web configurator you need to allow:
• Web browser pop-up windows from your device.
• JavaScript (enabled by default).
• Java permissions (enabled by default).
CHAPTER 3

Web Configurator

3.2 Access the NAS Web Configurator

This guide uses the NAS326 screens as an example. The screens may vary slightly for different models.
1 Make sure your NAS is properly connected and that your computer is in the same subnet as the NAS
(refer to the Quick Start Guide or the appendices).
Open your web browser and type in the server name of the NAS. The default is “nas” followed by the number of your model (“nas326” for example). Configure the server name of your NAS using the Control
Panel > System > Server Name screen (Section 9.4 on page 141).
Figure 8 NAS URL
2 The default user name and password are “admin” and “1234” respectively. Enter your user name and
password. See Chapter 7 on page 98 for how to create other user accounts. If you use the option to stay logged in (assuming you do not log out), make sure you keep your computer secure from unauthorized access. Click the arrow to log in. Logging in with a (non-administrator) user account takes you to a different Desktop screen (see Section 3.3 on page 24 for details).
Figure 9 NAS Login Screen
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Make sure you have a backup of any existing data in the hard disk before installing it in the NAS. Creating a volume formats the hard disk and deletes all data in the process.
3 You should see a screen asking you to change your password (highly recommended) as shown next.
Type a new password in the New Password field. Retype the password for confirmation in the Password (Confirm) field. Click Cancel if you do not want to change the password this time. Click Apply to save your changes back to the NAS.
Figure 10 Change Default Password Screen
4 This screen displays if you have not created a volume yet. Click Create Volume to make a volume or
click the x to close the screen to go to the Desktop (Section 3.3 on page 24). Figure 11 Welcome Screen
5 Select Create single volume on RAID for a simple set up. Go to Section 5.3.1.1 on page 43 for details.
Select Create Multiple volumes on disk group to be able to create more than one storage volume. Go to Section 5.3.1.7 on page 56 for details.
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Figure 12 Create Volume
If you choose Existing on disk group, you will go to the screens below after clicking Next.
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Figure 13 Existing on Disk Group
Chapter 3 Web Configurator
If this is the first time the NAS has created a volume, it needs to reboot after the volume is created. Click Yes to reboot or No to go to the Desktop.
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Figure 14 Reboot
Chapter 3 Web Configurator

3.3 Desktop

The Desktop screen displays after you log in. Hover your mouse over the heading bar icons to display their names.
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Status Zone
1
2
34
5
6
7
8
91011
2019
12
13
14
15
16 17
18
21
22
Figure 15 Desktop (Administrator)
Figure 16 Desktop (User)
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Note: The Web Configurator session automatically times out if left idle for 15 minutes. Simply
log back into the NAS if this happens to you.
1 Desktop - click this to minimize all windows so you can see the desktop. Click it again to restore the
windows to their previous state.
2 Storage Manager- click this to open the storage configuration screens to display the status of both
internal and external storage, and configure disk groups, volumes, and iSCSI functions.
3 Control Panel - click this to open the control panel screens to configure user’s access privileges, network,
system, media services and maintenance settings.
4 Status Center - click this to display NAS system information or network connection status.
5 App Center - click this to discover, install and update applications which packed in the NAS.
6 Download Service - click this to configure download settings and view download details.
7 Upload Manager - click this to upload files to FTP servers, your Flickr and YouTube accounts.
8 Backup Planner - click this to set up your backup plan, restore backups, configure copy and
synchronous settings or turn Time Machine support on.
9 Help - click this to display the NAS’ embedded help system screens.
10 File Browser - click this to see files in a tree-folder structure.
11 Photo - click this to view photos in the shares that publish photos.
12 Music - click this to view and play music files in the shares that publish music.
13 Video - click this to view and play video files in the shares that publish videos.
14 myZyxelCloud - click this to open a screen to set up myZyxelCloud service.
15 Video Tutorial - click this to view Zyxel’s youtube videos, which show you how to use the NAS.
16 Knowledge Base - click this to visit Zyxel product support website and find articles related to product
applications, FAQ, and user experience.
17 Twonky Media Player - click this to open the Twonky media server configuration screens to check media
server status or modify media server settings.
18 Eject NAS External Drives - click this to eject the connected external volumes.
19 Language - this displays current language using by the NAS. Click to select the language you want to
use to configure the Web Configurator.
20 User - click this to restart, shutdown, log out and change your user account password.
21 Playzone Settings - click this to open the playzone configuration screen in a new tab.
22 Application Zone - click this to open the application zone in a new tab.
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3.3.1 Status Zone

The Status Zone displays icons for various features you can access.
Table 3 Status Zone Icons
ICON DESCRIPTION
Chapter 3 Web Configurator
Click System Status to open the Status Center screen. System Status displays the health state of the NAS. A green circle with a check mark indicates healthy.
User Type displays the current number of web sessions. Click this to go to the Status Center > Network screen for more details.
CPU displays what percentage of the NAS’s processing capability is currently being used. RAM displays what percentage of the NAS’s memory is currently being used. Click this to open the Status Center > System Information screen for more details.
Click this to select widgets to show on the status bar.
Select or clear the widgets to show or hide on the Status bar. Click OK to save your changes or Cancel to exit this screen without saving changes.
Click this to hide or show the status bar.

3.3.2 Switch between Desktop Pages

Click the dot to move between multiple desktop pages. A white dot indicates the current page. The maximum number of the desktop pages is five.
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Figure 17 Switch between Desktop Pages

3.3.3 Group Icons

You can drag one icon to another one and make them a group as shown below.
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Figure 18 Group Icons
Chapter 3 Web Configurator
After the group is created, the default group name is “NewGroup”. You can click the icon to change the group name. In the following example, the group name is changed to Media.
Figure 19 Change the Group Name
You can also move the group to another page by right-clicking the icon as shown next.
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Figure 20 Move the Group Location

3.3.4 Move Icons

You can move an icon to another page by right-clicking the icon as shown next.
Figure 21 Move the Icon Location
Chapter 3 Web Configurator
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4.1 Overview

Click Video Tutorial on the Desktop to go to www.youtube.com to view Zyxel’s youtube videos, which show you how to use the NAS. This chapter provides information about the following tutorials.
Create a volume and copy files using Windows Explorer, see page 31
Enable Time Machine on the NAS and your Mac computer, see page 31
Back up files to the NAS using Windows File History, see page 33
Restore a backup using Windows File History, see page 34
Remotely access files on the NAS using WebDAV, see page 34
Note: Screens and graphics in the video may differ slightly from your product due to
differences in your product firmware or your computer operating system.
CHAPTER 4

Video Tutorials

4.2 Create a volume and copy files using Windows Explorer

After you find and log into the NAS, you must create a volume to start using the NAS. You can then use Windows Explorer to copy files from your computer to the NAS.
Creating a volume formats the hard disk and deletes all data in the process. Make sure you have a backup of any existing data in the hard disk before installing it in the NAS.
See https://www.youtube.com/watch?v=_-WeIgHdxwA&index=1&list=PL-69xFi03dP9zQn8gHGcVwf-
X6ShkNU27 for the related Zyxel youtube video.

4.3 Enable Time Machine on the NAS and your Mac computer

Time Machine is a backup system provided by Mac OS X. It automatically backs up everything on your Mac, including pictures, music, videos, documents, applications, and settings. This tutorial helps you to enable Time Machine in OS X to use your NAS as a backup volume.
Use the Backup Planner > Time Machine screen (Section 16.5 on page 283) to turn Time Machine support on or off, and designate a share for Time Machine backups.
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After enabling Time Machine on the NAS, follow the steps below to set up Time Machine on your Mac to use your NAS for backup.
You can also see https://www.youtube.com/watch?v=nzpZNJuEsUs&index=2&list=PL-
69xFi03dP9zQn8gHGcVwf-X6ShkNU27 for the related Zyxel youtube video.
1 Click Apple > System Preferences. Then go to System and select Time Machine.
2 Turn Time Machine ON. Then click Change Disk.
3 Select the share you designated on the NAS as the backup disk (share01 in this example). Then click Use
for Backup.
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4 When prompted for the username and password of share01, enter the login information for an existing
user account with write access permission on share01 (for information on configuring user accounts and shares see Chapter 7 on page 98). In this example user1/12345 is used. Then click Connect.
5 Time Machine starts backing up files to share01 after 120 seconds. If you want to back up immediately,
click the Time Machine icon and select Back Up Now.
6 The screen shows the status of the backup once the process begins.
7 To stop the backup process, click the Time Machine icon and select Stop Backing Up. Then turn Time
Machine OFF.

4.4 Back up files to the NAS using Windows File History

File History is a Windows backup tool which was original introduced in Windows 8. You can set up File History in your Windows computer to automatically back up your files to a connected NAS.
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See https://www.youtube.com/watch?v=xt1XdMAZisU&list=PL-69xFi03dP9zQn8gHGcVwf-
X6ShkNU27&index=3 for how to use File History in Windows 10 to back up files from a computer to the
NAS.

4.5 Restore a backup using Windows File History

If you used Windows File History to back up files from your computer to the NAS, File History also allows you to restore the backup.
See https://www.youtube.com/watch?v=xt1XdMAZisU&list=PL-69xFi03dP9zQn8gHGcVwf-
X6ShkNU27&index=3 for how to use File History in Windows 10 to restore files from a backup.

4.6 Remotely access files on the NAS using WebDAV

If your computer is not connected to the NAS’s local network, WebDAV allows you to use client programs that support WebDAV to remotely edit and manage files stored on the NAS.
In this example, you need to:
1 Click Control Panel > Service > WebDAV to enable WebDAV on your NAS (see Section 10.7 on page
158).
2 Click the myZyxelcloud icon on the desktop to create a myZyxelcloud account at https://
mycloud.zyxel.com.
3 Pair the NAS and the myZyxelcloud account.
4 Set up a free DDNS host name for the NAS so you can connect to it easily from the Internet.
5 Configure UPnP port mapping to allow access from the WAN (Internet) to the WebDAV services on the
NAS.
6 Install a client program that supports WebDAV (NetDrive for example) on the computer from which you
want to remotely access files stored on the NAS.
See https://www.youtube.com/watch?v=Z9oxXx1rZAA&index=5&list=PL-69xFi03dP9zQn8gHGcVwf-
X6ShkNU27 for the Zyxel youtube video.
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Storage Manager

5.1 Overview

This chapter displays the status of both internal and external storage, and introduces how to configure disk groups, volumes, and iSCSI functions. After you log in with an administrator account, click Storage
Manager on the Desktop to go to the following screens in a new window.

5.2 Storage Manager Overview

Click Storage Manager on the Desktop to display the status of both internal and external storage, and configure disk groups, volumes, and iSCSI functions.
The Storage Manager Overview screen displays the status, current storage configuration and volume usage of internal volumes and capacity usage of external volumes.
CHAPTER 5

5.2.1 Internal Volumes Screen

Figure 22 Storage Manager > Overview > Internal Volumes
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The following table describes the labels in this screen.
Table 4 Storage Manager > Overview > Internal Volumes
LABEL DESCRIPTION
Storage The circular icon displays the overall health state of the NAS.
A green circle with a check mark indicates healthy.
An orange circle with an exclamation mark indicates attention. This appears when a volume or disk group is degraded. Click Repair to repair it.
An red circle with an exclamation mark indicates danger. This appears when a volume or disk group is crashed. You cannot recover the volume.
Volume on RAID This section shows the current storage usage for each volume built directly on top of a
RAID. These volumes have higher access performance than volumes on a disk group but are less flexible in regards to size.
Details include the currently used percentage of the volume. Shared Folder (Normal) - green on the circle represents the volume’s percentage of
used capacity in a healthy state. LUN (Normal) - blue on the circle represents the iSCSI LUN’s percentage of used
capacity. Degraded - orange on the circle represents the volume’s percentage of used
capacity in a degraded state. Degraded means one or more disks has failed but you can still replace a faulty disk to recover the volume.
Crashed/Full - a red exclamation point represents the volume is in a down state. Down means you cannot recover the volume. Full means the volume has run out of space.
Available - gray on the circle represents the volume’s percentage of unused capacity.
This section also displays the volume’s used capacity, and total capacity available.
Volume on Disk Group This section shows the current storage usage for each volume built on top of a disk
group. You can expand a volume’s size after creation if the disk group has unallocated space. You can also expand a disk group by adding hard disks.
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5.2.2 External Volumes Screen

Figure 23 Storage Manager > Overview > External Volumes
The following table describes the labels in this screen.
Table 5 Storage Manager > Overview > External Volumes
LABEL DESCRIPTION
Volume Details include the currently used percentage of the volume.

5.3 Internal Storage

A volume is a basic storage space on the NAS. To store data on the NAS, you must create at least one volume. Your NAS supports the following:
Used - green on the circle represents the volume’s percentage of used capacity in a healthy state.
Full - a red exclamation point represents the volume has run out of space. Unformatted - purple on the circle represents the connected USB storage device is not
formatted with a file system. Unsupported - violet on the circle represents the connected USB storage device uses
a file system the NAS does not support. Available - gray on the circle represents the volume’s percentage of unused
capacity.
This section also displays the volume’s used capacity, and total capacity available.
• Internal volumes (built on the hard disks installed in the NAS)
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• External volumes (built on the external storage devices attached to the NAS)
Internal Volumes
Table 6 Internal Volumes
OPTION DESCRIPTION
Volume Allocates all the available space to the volume.
Provides better performance.
Volume on Disk Group
Allows you to create multiple volumes on a disk group.
Allows you to customize the size of a volume.
RAID Types
The following table describes RAID types.
Note: RAID 5, RAID 6, RAID 10, and the hot spare option apply to 4-bay NAS devices.
Table 7 RAID Types
RAID
TYPE
Basic 1 0 Use Basic with one disk. It has no fault tolerance. 1 x (HDD size)
JBOD 2-4 0 Use JBOD with two or more disks for maximum
RAID 0 2-4 0 Use RAID 0 with two or four disks for maximum
RAID 1 2-4 (No. of HDD) -1 Use RAID 1 to create an exact copy of data on
RAID 5 3-4 1 Use RAID 5 with three or four disks to balance
RAID 6 4 2 Use RAID 6 with four disks for more data
RAID 10 4 1 HDD in each RAID
NO. OF
HDD
NO. OF HDD
ALLOWED TO FAIL
1 group
DESCRIPTION CAPACITY
capacity. This is just a collection of disks with no fault tolerance.
speed and no fault tolerance.
one disk to a second disk. Use this with two to four disks to mirror primary data to another disk(s) with high performance.
You can add a hot spare to a 2-disk RAID 1.
performance and hard disk capacity usage with data protection in case of disk failure.
You can add a hot spare to a 3-disk RAID 5.
protection in case of disk failure. Use RAID 10 with four disks to get better
performance than RAID 6, with slightly less data protection.
sum of HDD sizes
sum of HDD sizes
Smallest HDD size
(No. of HDD – 1) x
(smallest HDD size)
(No. of HDD – 2) x
(smallest HDD size)
(No. of HDD / 2) x
(smallest HDD size)
Repair Volumes or Disk Groups
If a hard disk in a RAID 1 with a hot spare or a RAID 5 with a hot spare fails, the NAS automatically uses the hot spare to re-build the volume or disk group. Later you can replace the failed hard disk and add the new disk as a hot spare.
A hard disk failure in a RAID 1, RAID 5, RAID 6, or RAID 10 degrades the volume or disk group. Replace the failed disk and use the Internal Storage screen’s Repair link to repair the volume.
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Change RAID Type
You can change the following RAID types without losing stored data. This can help you manage your storage capacity as you add more disks.
Table 8 Internal Volumes
RAID TYPE WHAT YOU CAN CHANGE IT TO
Basic RAID 1
RAID 1 RAID 1 with a hot spare or RAID 5
RAID 5 RAID 5 with a hot spare or RAID 6
Expand Volumes or Disk Groups
As your content grows, you can do the following to expand the storage capacity of a volume or disk group without losing stored data.
Table 9 Expand Volumes and Disk Groups
EXPANSION METHOD
Using unallocated disk space
Adding disks You can add one or more disks to a JBOD, RAID 1 or RAID 5.
Replacing with larger disks
DESCRIPTION
You can add more storage space to a volume if there is still some space unallocated on the same disk group.
The hard disk you want to add must have capacity equal to or greater than the smallest disk in the volume or disk group.
You can replace smaller disks in a RAID 1, RAID 5, or RAID 6 with larger disks.
Replace disks one-by-one.
Replace the smallest disk in the volume or disk group first. After replacing a disk, you must use the Internal Storage screen’s Manage link to repair the
volume.
Wait for the repair process to complete before you replace another disk.

5.3.1 Volume Screens

Use the Volume screen to configure and manage internal volumes. From the Internal Storage screen, click Volume to open the screen as shown.
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Figure 24 Internal Storage Volume
The following table describes the labels in this screen.
Table 10 Storage Manager > Internal Storage > Volume
LABEL DESCRIPTION
Volume
Use this section to configure and manage volumes built on hard disks directly.
Create Click this to format internal hard disks and create a new volume. All data on the disk(s) will
be lost.
Note: This button is not available while the NAS is creating, deleting, or changing
the RAID type of any volume or disk group.
A pop-up screen appears if all installed hard disks are used by other volumes or disk groups. You will need to install another hard disk into the NAS if any disk tray is available or remove unnecessary volumes or disk groups to release the storage space. Click OK to close this screen.
Manage Select a volume and click Manage to edit, repair or expand the volume.
Note: This button is available only when you can repair, expand or change the
RAID type.
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Table 10 Storage Manager > Internal Storage > Volume (continued)
LABEL DESCRIPTION
Delete Click Delete to remove the selected volume. A pop-up screen displays. Type "DELETE" in the
text box and click Delete to remove it.
Note: If you delete a volume, all data in the volume disks is erased.
Add Hot Spare Select a RAID 1 or RAID 5 volume and click Add Hot Spare to add another disk as a hot-spare
(standby) to the RAID array. A pop-up screen displays.
Select a disk from the drop-down list box and then click Apply.
See Table 7 on page 38 for more information about RAID.
Note: The capacity of the disk you are adding must be equal to or greater than
the largest disk in the RAID 1 or RAID 5 array.
Remove Hot Spare Select a RAID 1 or RAID 5 volume and click Remove Hot Spare to remove the standby drive
from the RAID array.
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Table 10 Storage Manager > Internal Storage > Volume (continued)
LABEL DESCRIPTION
Status This field shows whether the volume is normal, degraded, crashed, Creating, Deleting,
Expanding, Repairing or Changing the RAID type. Normal: A green circle represents a healthy volume. Degraded: An orange circle represents a degraded RAID 1 volume. Crashed: A red circle represents a down volume.
The following status also displays the percentage of an action has been completed.
Creating: The NAS’s percentage progress in creating the volume. Deleting: The NAS’s percentage progress in deleting the volume. Expanding: The NAS’s percentage progress in expanding the volume. For a RAID 1 volume,
this also displays the percentage of resynchronizing the NAS has finished and the evaluated remaining time.
Repairing: The NAS’s percentage progress in repairing the volume. For a RAID 1 volume, this also displays the percentage of resynchronizing the NAS has finished and the evaluated remaining time.
Changing: The NAS’s percentage progress in changing the volume’s RAID type. For a RAID 1 volume, this also displays the percentage of resynchronizing the NAS has finished and the evaluated remaining time.
Volume Name This field shows the name of the volume. Click the column’s heading cell to display an arrow.
Use the arrow to sort the table entries in ascending or descending order.
RAID Type This field shows what type of disk storage technology (Basic, a RAID level or JBOD) a volume
uses.
Usage This field shows the percentage of the volume being used, the percentage that is available,
Hot Spare This field shows the name of the standby disk if there is any for a RAID 1 or RAID 5 volume.
Volume on Disk Group
Use this section to configure and manage volumes built on disk groups.
Create Click this to format internal hard disks and create a new volume on a disk group. All data on
and the total disk size.
Otherwise, it shows not supported.
the disks will be lost.
Note: This button is unavailable when a volume or disk group is being created,
deleted or changing the RAID type.
Edit Select a volume and click Edit to expand the volume’s capacity.
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Table 10 Storage Manager > Internal Storage > Volume (continued)
LABEL DESCRIPTION
Delete Click Delete to remove the selected volume. A pop-up screen displays. Type "DELETE" in the
text box and click Delete to remove it.
Note: If you delete a volume, all data in the volume disks is erased.
Note: Deleting a volume on a disk group here does not delete the corresponding
disk group. To delete a disk group, click Internal Storage > Disk Group.
Disk Group X This field shows the name of the disk group, the percentage of the disk group size that is
available, the disk group size being used, and the total disk group size.
Status This field shows whether the volume is normal, degraded, crashed, Creating, Deleting,
Expanding, Repairing or Changing the RAID type. Normal: A green circle represents a healthy volume. Degraded: An orange circle represents a degraded RAID 1 volume.
Volume Name This field shows the name of the volume. Click the column’s heading cell to display an arrow.
File System This field shows what file system the volume uses. At the time of writing, your NAS uses the
Usage This field shows the percentage of the volume being used, the percentage that is available,
5.3.1.1 Create a Volume
Use the Create Volume screen to configure a volume directly on a disk/RAID, which has better performance. Click Create in the Volume section of the Storage Manager > Internal Storage > Volume screen to open the screen as shown.
Crashed: A red circle represents a down volume.
The following status also displays the percentage of an action has been completed.
Creating: The NAS’s percentage progress in creating the volume. Deleting: The NAS’s percentage progress in deleting the volume. Expanding: The NAS’s percentage progress in expanding the volume. For a RAID 1 volume,
this also displays the percentage of resynchronizing the NAS has finished and the evaluated remaining time.
Repairing: The NAS’s percentage progress in repairing the volume. For a RAID 1 volume, this also displays the percentage of resynchronizing the NAS has finished and the evaluated remaining time.
Changing: The NAS’s percentage progress in changing the volume’s RAID type. For a RAID 1 volume, this also displays the percentage of resynchronizing the NAS has finished and the evaluated remaining time.
Use the arrow to sort the table entries in ascending or descending order.
EXT4 file system for internal volumes.
and the total disk group size.
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Note: Create a volume on a disk group instead if you want to have multiple volumes on a
disk. See Section 5.3.1.7 on page 56 for more information. Moreover, the maximum size for one volume is 16TB.
Step 1 Select Disks and RAID Type
Figure 25 Create Volume: Select Disks and RAID Type
The following table describes the labels in this screen.
Table 11 Create Volume: Select Disks and RAID Type
LABEL DESCRIPTION
1. Select disks This section lists all available hard disks in the table and displays the disk trays where they are currently installed on the graphic at the right.
Select one or more hard disks where you want to create a volume. Use the check box on the top to select or unselect all entries in this column.
Disk Name This field shows the name of the hard disk.
Size This field shows the total disk size.
Model Name This field shows the model of the hard disk.
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Table 11 Create Volume: Select Disks and RAID Type (continued)
LABEL DESCRIPTION
2. Choose a
RAID type
Select a RAID type from the drop-down list box. The corresponding space allocations of available size, data protection area, and wasted size display.
Use Basic with one disk. Use JBOD with two or more disks for maximum capacity. Use RAID 0 with two or four disks for maximum speed. Use RAID 1 with two or more disks to mirror primary data to another disk(s) with high
performance. Use RAID 5 with three or more disks to balance performance, hard disk capacity usage with
data protection in case of disk failure. Use RAID 6 with four disks for more data protection in case of disk failure. Use RAID 10 with four disks to get better performance than RAID 6, with slightly less data
protection.
See Table 7 on page 38 or Section 5.6 on page 91 for more information.
Note: Use the same capacity of hard disks for RAID 1, 5, 6, or 10 to avoid wasting
space.
Next Click Next to go to the next step. Cancel Click Cancel to close the screen without saving any settings.
Step 2 Summary
Figure 26 Create Volume: Summary
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The following table describes the labels in this screen.
Table 12 Create Volume: Summary
LABEL DESCRIPTION
Disk Selected This field displays the hard disks you have selected.
RAID Type This field displays the type of RAID on which the volume will be built. Volume Type This field displays the type of the volume, Single volume on RAID (no disk group).
Volume Name This field displays the name of the volume.
Volume Capacity
Back Click Back to go to the previous step. Apply Click Apply to save the settings. Cancel Click Cancel to close the screen without saving any settings.
This field displays the size of the volume.
5.3.1.2 Manage a Volume
Use the Manage Volume screen to repair, expand a volume or change the volume’s RAID type. In the Storage Manager > Internal Storage > Volume screen, select a volume and then click Manage in the Volume section to open the screen as shown.
Chapter 5 Storage Manager
The available options vary depending on the conditions it matches. For example, the Repair RAID option is available only when a degraded volume is selected.
Figure 27 Manage Volume
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The following table describes the labels in this screen.
Table 13 Manage Volume
LABEL DESCRIPTION
Repair RAID Select this to repair a degraded RAID volume.
Expand the volume by adding disk(s)
Select this to add one or more disks to a JBOD, RAID 1 or RAID 5 volume. You can add a disk to increase an array’s capacity or to use as a hot-spare (standby). When you add a disk to an existing array, you do not have to re-create shares, access rights and so on as you would if you create a new volume.
Note: This option is available when a disk has not been allocated to any volume or
disk group yet.
Expand the volume with unallocated disk space
Change RAID Type
Next Click Next to go to the next step. Cancel Click Cancel to close the screen without saving any settings.
Select this to add more storage space to a volume if there is still some space unallocated on the same disk group. Select this if the NAS fails to expand a volume by adding disk(s) and the final volume capacity is not as expected. For example, you want to expand a 1 TB RAID 1 volume by adding two more 1 TB disks. The volume size should be 2 TB after expansion, however, you just see 1 TB. Use this option to fix the issue.
Select this if you want to change the volume’s RAID type from Basic to RAID 1, RAID 1 to RAID 5, or RAID 5 to RAID 6.
5.3.1.3 Repair RAID
Select Repair RAID in the Storage Manager > Internal Storage > Volume: Manage screen. Click Next.
Figure 28 Manage Volume (Repair RAID)
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A
Step 1 Select Disks
Figure 29 Manage Volume (Repair RAID): Select Disks
The following table describes the labels in this screen.
Table 14 Manage Volume (Repair RAID): Select Disks
LABEL DESCRIPTION
A This shows the name of the volume you have selected.
Status This field displays the status of the volume.
RAID Type This field displays the type of RAID on which the volume is built.
Disk Info
Status This field displays the status of the disk.
Disk Name This field displays the name of the disk.
Size This field displays the total capacity of the disk.
Model Name This field displays the model of the disk.
Select a disk to replace the failed one
Disk Name This field shows the name of a hard disk.
Size This field shows the total disk size.
Model Name This field shows the model of the hard disk.
Expected Capacity
This section lists all available hard disks in the table and displays the corresponding disk tray of the disks you selected on the graphic at the right.
Select one or more hard disks for increasing the volume’s capacity. Use the check box on the top to select or unselect all entries in this column.
This field shows the corresponding space allocations of available size, data protection area, and wasted size according to your selections on hard disks above.
Note: Use the same capacity of hard disks for RAID 1, 5, 6, or 10 to avoid wasting
space.
Back Click Back to go to the previous step.
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Table 14 Manage Volume (Repair RAID): Select Disks (continued)
LABEL DESCRIPTION
Next Click Next to go to the next step. Cancel Click Cancel to close the screen without saving any settings.
Step 2 Summary
Use this screen to review the settings you configured in the last step.
Figure 30 Manage Volume (Repair RAID): Summary
The following table describes the labels in this screen.
Table 15 Manage Volume (Repair RAID): Summary
LABEL DESCRIPTION
Action This field displays for what the configuration is.
Volume Name This field displays the name of the volume.
Disk Selected This field displays the hard disks you have selected.
Volume Capacity
Back Click Back to go to the previous step. Apply Click Apply to save the settings. Cancel Click Cancel to close the screen without saving any settings.
This field displays the total available size of the volume.
5.3.1.4 Expand the volume by adding disk(s)
Select Expand the volume by adding disk(s) in the Storage Manager > Internal Storage > Volume: Manage screen. Click Next.
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A
Figure 31 Manage Volume (Expand the volume by adding disk(s))
Step 1 Select Disks
Figure 32 Manage Volume (Expand the volume by adding disk(s)): Select Disks
The following table describes the labels in this screen.
Table 16 Manage Volume (Expand the volume by adding disk(s)): Select Disks
LABEL DESCRIPTION
A This shows the name of the volume you have selected.
Status This field displays the status of the volume.
RAID Type This field displays the type of RAID on which the volume is built.
Disk Info
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Table 16 Manage Volume (Expand the volume by adding disk(s)): Select Disks (continued)
LABEL DESCRIPTION
Status This field displays the status of the disk.
Disk Name This field displays the name of the disk.
Size This field displays the total capacity of the disk.
Model Name This field displays the model of the disk.
Select disk(s) to add
Disk Name This field shows the name of a hard disk.
Size This field shows the total disk size.
Model Name This field shows the model of the hard disk.
Expected Capacity
This section lists all available hard disks in the table and displays the corresponding disk tray of the disks you selected on the graphic at the right.
Select one or more hard disks for increasing the volume’s capacity. Use the check box on the top to select or unselect all entries in this column.
This field shows the corresponding space allocations of available size, data protection area,
and wasted size according to your selections on hard disks above.
Note: Use the same capacity of hard disks for RAID 1, 5, 6, or 10 to avoid wasting
space.
Back Click Back to go to the previous step. Next Click Next to go to the next step. Cancel Click Cancel to close the screen without saving any settings.
Step 2 Summary
Figure 33 Manage Volume (Expand the volume by adding disk(s)): Summary
The following table describes the labels in this screen.
Table 17 Manage Volume (Expand the volume by adding disk(s)): Summary
LABEL DESCRIPTION
Action This field displays for what the configuration is.
Volume Name This field displays the name of the volume.
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Table 17 Manage Volume (Expand the volume by adding disk(s)): Summary (continued)
LABEL DESCRIPTION
Disk Selected This field displays the hard disks you have selected.
Volume Capacity
Back Click Back to go to the previous step. Apply Click Apply to save the settings. Cancel Click Cancel to close the screen without saving any settings.
This field displays the total available size of the volume.
5.3.1.5 Expand the volume with unallocated disk space
Select Expand the volume with unallocated disk space in the Storage Manager > Internal Storage > Volume: Manage screen. Click Next.
Figure 34 Manage Volume (Expand the volume with unallocated disk space)
Summary
Use this screen to review the settings you configured.
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Figure 35 Manage Volume (Expand the volume with unallocated disk space)
The following table describes the labels in this screen.
Table 18 Manage Volume (Expand the volume with unallocated disk space)
LABEL DESCRIPTION
Action This field displays for what the configuration is.
Volume Name This field displays the name of the volume.
Volume Capacity
Back Click Back to go to the previous step. Apply Click Apply to save the settings. Cancel Click Cancel to close the screen without saving any settings.
This field displays the total available size of the volume.
5.3.1.6 Change RAID Type
Select Change RAID Type in the Storage Manager > Internal Storage > Volume: Manage screen. Click Next.
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Figure 36 Manage Volume (Change RAID Type)
Step 1 Select Disks and RAID Type
Figure 37 Manage Volume (Change RAID Type): Select Disks and RAID Type
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The following table describes the labels in this screen.
Table 19 Manage Volume (Change RAID Type): Select Disks and RAID Type
LABEL DESCRIPTION
A This shows the name of the volume you have selected.
Status This field displays the status of the volume.
RAID Type This field displays the type of RAID on which the volume is built.
Disk Info
Status This field displays the status of the disk.
Disk Name This field displays the name of the disk.
Size This field displays the total capacity of the disk.
Model Name This field displays the model of the disk.
Select disk(s) This section lists all available hard disks in the table and displays the corresponding disk tray of
Disk Name This field shows the name of a hard disk.
Size This field shows the total disk size.
Model Name This field shows the model of the hard disk.
Choose a RAID type
the disks you selected on the graphic at the right.
Select one or more hard disks for changing the volume’s RAID type. Use the check box on the top to select or unselect all entries in this column.
Select a RAID type from the drop-down list box. The corresponding space allocations of available size, data protection area, and wasted size display.
Use RAID 1 with two or four disks to mirror primary data to another disk(s) with high performance. Use RAID 5 with three or more disks to balance performance, hard disk capacity usage with
data protection in case of disk failure. Use RAID 6 with four disks for more data protection in case of disk failure.
See Table 7 on page 38 or Section 5.6 on page 91 for more information.
Note: Use the same capacity of hard disks for RAID to avoid wasting space.
Back Click Back to go to the previous step. Next Click Next to go to the next step. Cancel Click Cancel to close the screen without saving any settings.
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Step 2 Summary
Figure 38 Manage Volume (Change RAID Type): Summary
The following table describes the labels in this screen.
Table 20 Manage Volume (Change RAID Type): Summary
LABEL DESCRIPTION
Action This field displays for what the configuration is.
Volume Name This field displays the name of the volume.
Disk Selected This field displays the hard disks you have selected.
RAID Type This field displays the type of RAID on which the volume will be built.
Volume Capacity
Back Click Back to go to the previous step. Apply Click Apply to save the settings. Cancel Click Cancel to close the screen without saving any settings.
This field displays the total size of the volume.
5.3.1.7 Create a Volume on Disk Group
Use the Create Volume on Disk Group screen to configure a volume on an existing or new disk group. Click Create in the Volume on Disk Group section of the Storage Manager > Internal Storage > Volume screen to open the screen as shown.
Note: It is suggested to create a volume directly on a disk instead of on a disk group if high
performance is important to you. See Section 5.3.1.1 on page 43 for more information.
5.3.1.8 Create a Volume on an Existing Disk Group
Select Existing on disk group and a disk group from the drop-down list box to create a volume on the disk group. This option is available only when there is an existing disk group available. Click Next to go to the next step.
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Figure 39 Create a Volume on an Existing Disk Group
Step 1 Create Volume
Figure 40 Create a Volume on an Existing Disk Group: Create Volume
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The following table describes the labels in this screen.
Table 21 Create a Volume on Disk Group: Create Volume
LABEL DESCRIPTION
Disk group information
Name This field displays the name of the disk group.
Unallocated capacity This field displays the percentage of the available size, the size in use, and total size of
Create Volume
Volume Name This field displays the default name of the volume. You can also type a new name for
Allocated Volume Size This field displays the number of Gigabytes available on the volume by default. You
Back Click Back to go to the previous step. Next Click Next to go to the next step. Cancel Click Cancel to close the screen without saving any settings.
the disk group.
the volume.
can change the size to allocate to this volume. Click MAX to allocate all available size of the disk group to the volume.
Step 2 Summary
Figure 41 Create a Volume on an Existing Disk Group: Summary
The following table describes the labels in this screen.
Table 22 Create a Volume on Disk Group: Summary
LABEL DESCRIPTION
Volume Type This field displays the type of the volume, Multiple volumes on RAID (Disk Group X) where
Volume Name This field displays the name of the volume.
Volume Capacity This field displays the size of the volume.
Disk Group X is the disk group’s name.
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Table 22 Create a Volume on Disk Group: Summary (continued)
LABEL DESCRIPTION
Back Click Back to go to the previous screen. Apply Click Apply to save the settings. Cancel Click Cancel to close the screen without saving any settings.
5.3.1.9 Create a Volume on a New Disk Group
Select New disk group to create a disk group and then a volume on the disk group. Click Next to go to the next step.
Figure 42 Create Volume on a New Disk Group
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Step 1 Select Disks and RAID Type
Figure 43 Create Volume on a New Disk Group: Select Disks and RAID Type
The following table describes the labels in this screen.
Table 23 Create Volume on Disk Group: Select Disks and RAID Type
LABEL DESCRIPTION
Select disks This section lists all available hard disks in the table and displays the disk trays they are currently
installed on the graphic at the right.
Select one or more hard disks where you want to create a volume. Use the check box on the top to select or unselect all entries in this column.
Disk Name This field shows the name of the hard disk.
Size This field shows the total disk size.
Model Name This field shows the model of the hard disk.
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Table 23 Create Volume on Disk Group: Select Disks and RAID Type (continued)
LABEL DESCRIPTION
Choose a RAID type
Select a RAID type from the drop-down list box. The corresponding space allocations of available size, data protection area, and wasted size display.
Use Basic with one disk. Use JBOD with two or more disks for maximum capacity. Use RAID 0 with two or four disks for maximum speed. Use RAID 1 with two or more disks to mirror primary data to another disk(s) with high
performance. Use RAID 5 with three or more disks to balance performance, hard disk capacity usage with
data protection in case of disk failure. Use RAID 6 with four disks for more data protection in case of disk failure. Use RAID 10 with four disks to get better performance than RAID 6, with slightly less data
protection.
See Table 7 on page 38 or Section 5.6 on page 91 for more information.
Note: Use the same capacity of hard disks for RAID 1, 5, 6, or 10 to avoid wasting
space.
Back Click Back to go to the previous screen. Next Click Next to go to the next step. Cancel Click Cancel to close the screen without saving any settings.
Step 2 Create Volume
Figure 44 Create Volume on a New Disk Group: Create Volume
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The following table describes the labels in this screen.
Table 24 Create Volume on Disk Group: Create Volume
LABEL DESCRIPTION
Step 2. Create Volume
Disk group information
Name This field displays the name of the disk group.
Unallocated capacity This field displays the percentage of the available size, the size in used, and total size
Create Volume
Volume Name This field displays the default name of the volume. You can also type a new name for
Allocated volume size This field displays the number of Gigabytes available on the volume by default. You
Back Click Back to go to the previous step. Next Click Next to go to the next step. Cancel Click Cancel to close the screen without saving any settings.
of the disk group.
the volume.
can set the size to allocate for this volume. Click MAX to allocate all available capacity of the disk group to the volume.
Step 3 Summary
Figure 45 Create Volume on a New Disk Group: Summary
The following table describes the labels in this screen.
Table 25 Create Volume on Disk Group: Summary
LABEL DESCRIPTION
Disk Selected This field displays the hard disk(s) on which the RAID array will be built.
RAID Type This field displays the type of RAID on which the volume will be built.
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Table 25 Create Volume on Disk Group: Summary (continued)
LABEL DESCRIPTION
Volume Type This field displays the type of the volume, Multiple volumes on RAID (Disk Group X) where
Disk Group X is the disk group’s name.
Volume Name This field displays the name of the volume.
Volume Capacity This field displays the size of the volume. Back Click Back to go to the previous step. Apply Click Apply to save the settings. Cancel Click Cancel to close the screen without saving any settings.
5.3.1.10 Edit a Volume on Disk Group
Use the Edit Volume on Disk Group screen to expand a volume’s capacity. In the Storage Manager > Internal Storage > Volume screen, select a volume and then click Edit in the Volume on Disk Group
section to open the screen as shown.
Figure 46 Edit Volume on Disk Group
The following table describes the labels in this screen.
Table 26 Edit Volume on Disk Group
LABEL DESCRIPTION
Unallocated capacity on Disk Group X
Current volume size
New volume size This field displays the smallest size to which you can expand the volume (this includes the
Apply Click Apply to save the settings. Cancel Click Cancel to close the screen without saving any settings.
This field displays the percentage of the disk group size unallocated to other volumes, the size in use, and total size of the disk group.
This field displays the total size of the volume, excluding the file system size.
volume’s current available size, file system size, and a minimum additional capacity for expansion). You can enter a bigger number or click MAX to allocate all the rest of the space in the disk group to the volume.
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5.3.2 Disk Group Screens

Use the Disk Group screen to configure and manage disk groups. Click Storage Manager > Internal Storage > Disk Group screen to open the screen as shown.
Figure 47 Disk Group
The following table describes the labels in this screen.
Chapter 5 Storage Manager
Table 27 Disk Group
LABEL DESCRIPTION
Create Click this to format internal hard disks and create a new disk group. All data on the disk(s) will
be lost.
Note: This button is not available while the NAS is creating, deleting, or changing the
RAID type of any volume or disk group.
Manage Select a volume and click Manage to edit, repair, or expand the volume.
Note: This button is available only when you can repair, expand or change RAID
type.
Delete Select a disk group and click Delete to remove it.
Note: If you delete a disk group, all data in the disk group is erased.
Add Hot Spare Select a RAID 1 or RAID 5 disk group and click Add Hot Spare to add another disk as a hot-spare
(standby) to the RAID array. See Section 5.6 on page 91 for more information.
Note: The capacity of the disk you are adding must be equal to or greater than the
largest disk in the RAID 1 or RAID 5 array.
Note: You need four hard disks installed to use RAID 5 with hotspare.
Remove Hot Spare
Status This field shows the status of the disk group.
Disk Group Name
RAID Type This field shows the type of the RAID over which this disk group is running.
Allocation Status This field shows the percentage of the disk group size that is available, the disk group size being
Hot Spare
Select a RAID 1 or RAID 5 disk group and click Remove Hot Spare to remove the standby drive from the RAID array.
This field shows the name of the disk group.
used, and the total disk group size.
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Table 27 Disk Group (continued)
LABEL DESCRIPTION
Status This field shows the status of the hot-spare disk.
This field shows the name of the disk group and whether it is normal, degraded, crashed,
Creating, Deleting, Expanding, Repairing or Changing the RAID type. Normal: A green circle represents a healthy volume. Degraded: An orange circle represents a degraded RAID 1 volume. Crashed: A red circle represents a down volume.
The following status also displays the percentage of an action has been completed.
Creating: The NAS’s percentage progress in creating the volume. Deleting: The NAS’s percentage progress in deleting the volume. Expanding: The NAS’s percentage progress in expanding the volume. For a RAID 1 volume, this
also displays the percentage of resynchronizing the NAS has finished and the evaluated remaining time.
Repairing: The NAS’s percentage progress in repairing the volume. For a RAID 1 volume, this also displays the percentage of resynchronizing the NAS has finished and the evaluated remaining time.
Changing: The NAS’s percentage progress in changing the volume’s RAID type. For a RAID 1 volume, this also displays the percentage of resynchronizing the NAS has finished and the evaluated remaining time.
Disk Name This field shows the name of the hot-spare disk.
Size This field shows the total size of the hot-spare disk.
Model Name This field shows the model of the hot-spare disk.
5.3.2.1 Create a Disk Group
Use the Create Disk Group screen to create a disk group. From the Storage Manager > Internal Storage > Disk Group screen, click the Create button to open the screen as shown.
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Step 1 Select Disks and RAID Type
Figure 48 Create Disk Group: Select Disks and RAID Type
The following table describes the labels in this screen.
Table 28 Create Disk Group: Select Disks and RAID Type
LABEL DESCRIPTION
Select disks This section lists all available hard disks in the table and displays the disk trays the hard disks
Disk Name This field shows the name of the hard disk.
Size This field shows the total disk size.
Model Name This field shows the model of the hard disk.
are currently installed in the graphic on the right.
Select one or more hard disks where you want to create a disk group. Use the check box on the top to select or unselect all entries in this column.
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Table 28 Create Disk Group: Select Disks and RAID Type (continued)
LABEL DESCRIPTION
Choose a RAID type
Select a RAID type from the drop-down list box. The corresponding space allocations of available size, data protection area, and wasted size display.
Use Basic with one disk. Use JBOD with two or more disks for maximum capacity. Use RAID 0 with two or four disks for maximum speed. Use RAID 1 with two or more disks to mirror primary data to another disk(s) with high
performance. Use RAID 5 with three or more disks to balance performance, hard disk capacity usage with
data protection in case of disk failure. Use RAID 6 with four disks for more data protection in case of disk failure. Use RAID 10 with four disks to get better performance than RAID 6, with slightly less data
protection.
See Table 7 on page 38 or Section 5.6 on page 91 for more information.
Note: Use the same capacity of hard disks for RAID 1, 5, 6, or 10 to avoid wasting
space.
Next Click Next to go to the next step. Cancel Click Cancel to close the screen without saving any settings.
Step 2 Summary
Use this screen to review the settings you configured in the last step.
Figure 49 Create Disk Group: Summary
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The following table describes the labels in this screen.
Table 29 Create Disk Group: Summary
LABEL DESCRIPTION
Disk Selected This field displays the hard disk(s) on which the RAID array will be built.
RAID Type This field displays the type of RAID on which the volume will be built. Volume Type This field displays the type of the volume, Multiple volumes on RAID (Disk Group X) where Disk
Group X is the disk group’s name.
Volume Capacity This field displays the size of the volume. Back Click Back to go to the previous step. Apply Click Apply to save the settings. Cancel Click Cancel to close the screen without saving any settings.

5.3.3 Hard Disk Screens

Use the Hard Disk screen to view all disk information. Click Storage Manager > Internal Storage > Hard Disk screen to open the screen as shown.
Figure 50 Hard Disk
Chapter 5 Storage Manager
The following table describes the labels in this screen.
Table 30 Hard Disk
LABEL DESCRIPTION
Status This field shows the status of an installed hard disk.
Normal: A green circle displays. This represents the volume is functioning normally. Crashed: A red circle displays. This represents the volume is down.
Disk Name This field shows the name of the hard disk.
Used by This field shows the name of a volume or disk group built on the hard disk if any. This field also
displays the RAID type the volume or disk group is using.
Size This field shows the total size of the hard disk.
Model Name This field shows the model of the hard disk.
o
Temperature This field shows the temperature of the hard disk in degrees celsius (
C) and fahrenheit (oF).
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5.3.3.1 S.M.A.R.T
A
B
C
Use the S.M.A.R.T screens to view hard disk health indicators. Self Monitoring, Analysis, and Reporting Technology (S.M.A.R.T) detects and reports the reliability of hard disks using standard indicators (called “attributes”), to help you anticipate possible disk failures.
Note: The available S.M.A.R.T information varies from one hard disk vendor to another.
From the Storage Manager > Internal Storage > Hard Disk screen, select a disk and click S.M.A.R.T to open the screen as shown.
Figure 51 S.M.A.R.T Overview
Chapter 5 Storage Manager
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The following table describes the labels in this screen.
Table 31 S.M.A.R.T Overview
LABEL DESCRIPTION
A This shows the current status of the hard disk (a green circle with a check mark indicates healthy).
B This shows the overall health of the hard disk based on S.M.A.R.T diagnostics.
o
C This shows the temperature of the hard disk in degrees celsius ( Status This shows your hard disk’s performance (Good or Bad).
Power_On_Ho urs
Spin_Retry_Co unt
Reallocated_S ector_Ct
Model Family This field shows the model family of the hard disk.
Device Model This field shows the hard disk model number that uniquely identifies a hard disk.
Serial Number This field shows this individual hard disk’s serial number from the manufacturer.
LU WWN Device Id
Firmware Version
User Capacity This field shows the hard disk’s usable size.
Sector Sizes This field shows the sector size of the hard disk. A sector is the smallest physical storage unit on a
Rotation Rate This field shows the rotational speed of the hard disk, measured in revolutions per minute (rpm).
ATA Version This field shows the hard disk’s Advanced Technology Attachment version number.
SATA Version This field shows the hard disk’s Serial ATA (SATA) version number.
Local Time This field shows the local time that the hard disk is using.
SMART support
SMART support
Close Click this button to close the screen.
This field shows the number of hours the hard disk has been in power-on state since it was produced.
This field shows the total number of spin start retry attempts. This is the number of attempts to spin up to fully operational speed the hard drive has made when the first attempt did not succeed. An increase in this value is an indicator of hard disk mechanical subsystem problems.
This field shows the total number of reallocated sectors on the hard drive. When the hard drive detects a read/write/verification error, it marks the sector as “reallocated” and transfers the data to a specially reserved (spare) area. The process is also known as remapping with “reallocated” sectors known as remaps. The more sectors the hard disk has to reallocate, the slower read and write speeds become.
This field shows the hard disk’s Logical Unit World Wide Name Device Identifier.
This field shows the version number of the hard disk’s internal operating software.
hard disk. Normally it is 512 bytes.
This field shows whether or not the hard disk is SMART-capable.
This field shows whether or not the hard disk has SMART monitoring turned on.
C) and fahrenheit (oF).
5.3.3.2 SMART Info
Use this screen to display more details information about the volume.
Click S.M.A.R.T Info in the S.M.A.R.T Overview screen to display the following.
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Figure 52 S.M.A.R.T Info
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The following table describes the labels in this screen.
Table 32 S.M.A.R.T Info
LABEL DESCRIPTION
ID This is the identification number used to tag a hard disk attribute.
This is standard across all S.M.A.R.T-enabled storage devices. However it depends on the storage vendor which attributes it will allow S.M.A.R.T to diagnose.
Attribute This refers to an attribute of the hard disk that S.M.A.R.T can assess. Attributes describe the hard
disk’s physical state, performance, wear-and-tear, and so on.
Value This is a value that corresponds to the Raw Data. Compare this with the Threshold.
S.M.A.R.T compresses the raw value(s) into a digit from 1 to 253, where 1 indicates the worst scenario while 253 indicates the best scenario.
The values 100 or 200 usually represent the mean or normal value.
Worst This is the lowest value attained by the hard disk since S.M.A.R.T started its assessment of the
hard disk.
Threshold This is the attribute’s threshold value. If the attribute’s current normalized value is less than or
equal to the threshold, the attribute has failed. An attribute value close to or below the threshold indicates the hard drive is no longer reliable.
Type This shows S.M.A.R.T’s assessment of the hard disk.
Old_age indicates end-of-product life from old-age (normal wearing out) if the attribute value is less than or equal to the threshold.
Pre-fail indicate imminent hard drive failure if the attribute value is less than or equal to the threshold.
Note that just because an attribute is of the Pre-fail type does not mean your hard drive is ready to fail. It only means this if the current normalized value of the attribute is less than or equal to the threshold.
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Table 32 S.M.A.R.T Info
LABEL DESCRIPTION
Updated This indicates when the hard drive updates the value for this attribute.
Always means the hard drive updates this attribute during normal operation and during
Offline means the hard drive only updates this attribute when no one is accessing the hard
When Failed This column indicates when (if ever) the attribute failed. An attribute has failed if the normalized
value is less than or equal to the threshold.
• -: This displays if the attribute is not failing now and has never failed in the past.
FAILING_NOW: This displays if the attribute’s current normalized value is less than or equal to
In_the_past: This displays if the attribute’s current normalized value is greater than the
Raw Data This is the attribute’s unprocessed raw data. These values show exact amounts of time or
numbers of attempts or errors. The meaning to the raw values is specific to the hard drive manufacturer. Table 42 on page 156 has some information about whether a higher or lower individual raw S.M.A.R.T. attribute value is better.
Close Click this button to close the screen.
5.3.3.3 S.M.A.R.T Attributes
Chapter 5 Storage Manager
offline activities.
drive.
the threshold.
threshold but the worst recorded value is less than or equal to the threshold.
The following table describes some common S.M.A.R.T. attributes. If a higher or lower raw attribute value is better, it is indicated in the BETTER column. Since S.M.A.R.T. attributes and their definitions vary by manufacturer, refer to the hard drive manufacturer for details about the attributes your hard drive supports.
Table 33 S.M.A.R.T. Attributes
ATTRIBUTE
ID
NAME
01 Read Error Rate Low Shows the rate of hardware read errors. If this is not zero, there is a problem
02 Throughput
Performance
03 Spin-Up Time Low This is the average number of milliseconds the hard drive took for spindle spin
04 Start/Stop Count The total number of spindle start and stop cycles.
05 Reallocated
Sectors Count
06 Read Channel
Margin
07 Seek Error Rate Low This is the rate of the magnetic heads’ seek errors. A failure in the mechanical
08 Seek Time
Performance
09 Power-On Hours
(POH)
BETTER DESCRIPTION
with the disk surface or the read/write heads.
High This is the hard drive’s general (overall) throughput performance. A
decreasing value indicates a problem.
up (from zero RPM to fully operational).
Low Total number of reallocated sectors on the hard drive. When the hard drive
detects a read/write/verification error, it marks the sector as “reallocated” and transfers the data to a specially reserved (spare) area. The process is also known as remapping with “reallocated” sectors known as remaps. The more sectors the hard drive has to reallocate, the slower read and write speeds become.
This is the margin of a channel when it reads data.
positioning system, such as servo damage or a thermal widening of the disk, results in seek errors. An increasing number of seek errors indicate the condition of the disk surface and the mechanical subsystem are worsening.
High This is an average performance indicator for the seek operations of the
magnetic heads. Mechanical subsystem problems cause this value to decrease.
Low This is how many hours the hard drive has been in a power-on state. The raw
value lists the total number of hours (or minutes, or seconds depending on the manufacturer).
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Table 33 S.M.A.R.T. Attributes (continued)
ATTRIBUTE
ID
NAME
10 Spin Retry Count Low This is the total number of spin start retry attempts. This is the number of
11 Recalibration
Retries
12 Device Power
Cycle Count
13 Soft Read Error
Rate
190 Airflow
Temperature
190 Temperature
Difference from 100
191 G-sense error rate Low This is the number of mistakes caused by impact loads.
192 Power-off Retract
Count
193 Load/Unload
Cycle
194 Temperature Low This is the hard drive’s internal temperature.
195 Hardware ECC
Recovered
196 Reallocation
Event Count
197 Current Pending
Sector Count
198 Uncorrectable
Sector Count
199 UltraDMA CRC
Error Count
200 Write Error Rate /
Multi-Zone Error Rate
201 Soft Read Error
Rate
202 Data Address
Mark Errors
203 Run Out Cancel Low This is the number of ECC (Error Correction Code) errors.
204 Soft ECC
Correction
205 Thermal Asperity
Rate (TAR)
BETTER DESCRIPTION
attempts to spin up to fully operational speed the hard drive has made when the first attempt did not succeed. An increase in this value is an indicator of hard disk mechanical subsystem problems.
High This is the number of times recalibration was requested when the first attempt
did not succeed. A decrease in this value is an indicator of hard disk mechanical subsystem problems.
This is the number of times the hard drive has gone through a full power on and power off.
Low This is the number of uncorrected read errors the hard drive has reported. If
this is not zero, back up your data.
Low This indicates the temperature of the airflow measured by a Western Digital
hard drive.
High This indicates the value of 100 - the temperature in degrees Celsius.
Manufacturers can set a minimum threshold that corresponds to a maximum temperature.
Low This is how many times the heads are loaded off the media.
Low This is the number of load and unload cycles into head landing zone position.
High This is the time between ECC (Error Correction Code)-corrected errors.
Low This is the total number of reallocation (remap) operations. The raw value is
the total attempts to move data from reallocated sectors to a spare area. Successful and unsuccessful attempts are both included.
Low This is the number of unstable sectors awaiting reallocation. If the sector is
later successfully written or read, this value decreases and reallocation is not performed. Only failed write attempts cause a reallocation, not read errors. This can be difficult to test since only direct I/O writes to the disk cause reallocations, not cached writes.
Low This is the number of errors reading or writing a sector that were not
correctable. An increase in this value is an indicator of disk surface defects or mechanical subsystem problems.
Low This is the number of data transfer errors through the interface cable
according to the ICRC (Interface Cyclic Redundancy Check).
Low This is the total number of errors in writing sectors.
Low This is the number of read/write head off-track errors. If the value is not zero,
make a backup.
Low This is the number of data address mark errors. This could also be a different,
manufacturer-specific attribute.
Low This is the number of errors corrected by software ECC (Error Correction
Code).
Low This is the number of thermal asperity errors. Thermal asperity is a read signal
spike caused by sensor temperature rise due to touching the disk surface or contaminant particles.
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Table 33 S.M.A.R.T. Attributes (continued)
ATTRIBUTE
ID
NAME
206 Flying Height This is the height of the hard drive’s read/write heads above the disk surface.
207 Spin High Current This is the quantity of high current used to spin up the drive.
208 Spin Buzz This is the number of buzz routines to spin up the drive. When the arm holding
209 Offline Seek
Performance
220 Disk Shift Low This is how far the disk has moved relative to the spindle (this kind of shift is
221 G-Sense Error
Rate
222 Loaded Hours This is how long the hard drive has operated under data load (this requires
223 Load/Unload
Retry Count
224 Load Friction Low This is resistance caused by friction in mechanical parts during operation.
225 Load/Unload
Cycle Count
226 Load 'In'-time This is the total time that the magnetic heads actuator has had a load (not
227 Torque
Amplification Count
228 Power-Off Retract
Cycle
230 GMR Head
Amplitude
231 Temperature Low This is the hard drive’s temperature.
240 Head Flying Hours This is the total time that the head has been positioning.
250 Read Error Retry
Rate
BETTER DESCRIPTION
the read/write heads is stuck, the motor driving it tries to oscillate the arm to free it. This causes an audible vibration.
This is the hard drive’s seek performance during offline operations. Offline operations are tests the drive does itself as opposed to those that an external diagnostic tool has it do. Seek performance is how quickly the drive moves from track to track.
usually due to shock).
Low This is the number of errors that have resulted from external vibration and
shock.
movement of the magnetic head armature).
This is how many time the magnetic head has changed position.
Low This is the total number of load cycles.
been in the parking area).
Low This is the number of attempts to compensate for variations in platter speed.
Low This is how many times the magnetic armature was automatically retracted
because the power was cut.
This is the amplitude of thrashing (or the distance of repetitive forward and reverse head motion).
Low This is the number of errors in reading from the disk.

5.4 iSCSI LUNs Screens

This section enables you to create, up-map, and delete LUN volumes, as well as display the volumes’ information. Click Storage Manager > iSCSI > iSCSI LUNs to display the following screen.
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Figure 53 Storage Manager > iSCSI > iSCSI LUNs
The following table describes the labels in this screen.
Table 34 Storage Manager > iSCSI > iSCSI LUNs
LABEL DESCRIPTION
Create Click this to create a new LUN on a volume.
See more details on Section 5.4.1 on page 76.
Un-map Click this to open the following screen where you can up-map the LUN from the iSCSI target.
Key in UN-MAP and click Un-map to un-map the LUN from the iSCSI target. Click Cancel to close this screen.
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Table 34 Storage Manager > iSCSI > iSCSI LUNs (continued)
LABEL DESCRIPTION
Delete Click this to open the following screen where you can delete an existing LUN.
Key in DELETE and click Delete to remove an existing LUN. Click Cancel to close this screen.
Info Click this item to check detailed information about the LUN.
Name - Displays the name of the LUN. Location - Displays the name of the volume the LUN is located in. Capacity - Displays the size of the LUN. Allocation mode - Displays the allocation method the LUN applies. Write Back - Displays whether the write back feature is enabled or disabled. Mapped iSCSI Target - Displays the iSCSI target name the LUN is mapped to.

5.4.1 Create a New LUN

A LUN is a unit of storage shared over iSCSI that can be mapped to an iSCSI target. You must create an iSCSI LUN volume before you configure an iSCSI target for it. Click Create in the iSCSI LUNs section of the Storage Manager > iSCSI screen to open the screens as shown.
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Step 1 Set up LUN Properties
Figure 54 Creating a New LUN: Set up LUN Properties
The following table describes the labels in these screens.
Table 35 Create a New LUN: Set up LUN Properties
LABEL DESCRIPTION
Name Type a LUN name in this field.
Note: Valid characters for the name are 0-9, a-z, and A-Z, and the maximum
length is 30 characters. The “-” symbol is allowed as well, but cannot be the first character.
Location Select a volume to create the LUN on.
Capacity Type the size of the LUN in this field.
Allocation Mode Select the method the NAS uses to allocate storage space to the LUN.
Thin provisioning - Allocate space only when an initiator writes data to it. Instant allocation - Allocate the specified disk space to the LUN when you create the LUN.
Enable Write Back Select this option to increase the write performance. Write Back is a feature that collects
data in the hard disk’s cache memory first and permanently writes data into the hard disk when the system is idle.
Note: It also creates a serious data integrity hazard. Data loss may occur if the NAS
experiences unexpected power loss before it has time to write the cached data to the hard disk.
Next Click Next to go to the next step. Cancel Click Cancel to close the screen without saving any settings.
Step 2 Summary
Use this screen to review the settings you configured in the last step.
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Figure 55 Creating a New LUN: Summary
The following table describes the labels in these screens.
Table 36 Create a New LUN: Summary
LABEL DESCRIPTION
Name Displays the name of the LUN.
Location Displays the name of the volume the LUN is located in.
Capacity Displays the size of the LUN.
Allocation Mode Displays the allocation method the LUN applies.
Write Back Displays whether the Write Back feature is enabled or disabled. Back Click Back to go to the previous step. Apply Click Apply to save the settings. Cancel Click Cancel to close the screen without saving any settings.

5.4.2 iSCSI Targets Screens

The iSCSI target refers to the storage resource that is actually attached to the iSCSI storage device. The initiator can manage the assigned disk volume on the iSCSI target over the Internet as if it was the initiator’s internal storage volume.
iSCSI Targets allows you to create, edit, and delete an iSCSI target and map a target to an existing LUN. Click Storage Manager > iSCSI > iSCSI Targets to show the following screen.
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Figure 56 Storage Manager > iSCSI > iSCSI Targets
The following table describes the labels in these screens.
Table 37 Storage Manager > iSCSI > iSCSI Targets
LABEL DESCRIPTION
Create Click this to create a new iSCSI target.
See more details on Section 5.4.2.1 on page 80.
Edit Click this to modify the configuration of the iSCSI target.
See more detailed on Section 5.4.2.2 on page 85.
Disable / Enable
Disable - Click this to open the following screen where you can deactivate an existing target.
Key in DISABLE and click Disable to deactivate the target. Click Cancel to close this screen. Enable - When the iSCSI is disabled, click Enable will activate the target.
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Table 37 Storage Manager > iSCSI > iSCSI Targets (continued)
LABEL DESCRIPTION
Delete Click this to open the following screen where you can delete an existing target.
Key in DELETE and click Delete to remove an existing target. Click Cancel to close this screen.
Info Click this item to check detailed information about the target.
Name - Displays the created target name. IQN - Displays the target’s iSCSI Qualified Name (IQN) format. Allowed initiator (IQN) - Displays the allowed initiator’s iSCSI Qualified Name (IQN) format. Authentication - Displays the authentication method the target applies. CRC Checksum - Displays the data transmission error detecting technique. Maximum receive segment bytes - Displays the maximum data segment length in bytes that the
iSCSI target can receive. Maximum send segment bytes - Displays the maximum data segment length in bytes that the iSCSI
target can send. This feature is for the NAS326 only.
Mapped iSCSI Luns - Displays the LUNs mapped with the target.
5.4.2.1 Create a New Target
Click Create in the iSCSI Targets section of the Storage Manager > iSCSI screen to open the screens as shown.
Note: The NAS can create only 10 targets at maximum.
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Step 1 Set up Target Properties
Figure 57 Creating a new Target: Set up Target Properties
The following table describes the labels in these screens.
Table 38 Create a New Target: Set up Target Properties
LABEL DESCRIPTION
Name Enter the name of your iSCSI target.
Note: Valid characters for the name are 0-9, a-z, and A-Z, and the maximum
length is 30 characters. The “-” symbol is allowed as well, but cannot be the first character.
IQN The iSCSI Qualified Name (IQN) of the target is automatically generated after you enter the
target name.
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Table 38 Create a New Target: Set up Target Properties (continued)
LABEL DESCRIPTION
Allowed initiator (IQN)
The allowed initiator name is in the iSCSI Qualified Name (IQN) format.
To check the initiator name, open the iSCSI Initiator program on your computer. Select the Configuration tab and you can see the initiator name as shown in the following screen.
Note: If you use your computer as the iSCSI initiator, download and install the iSCSI
Initiator first. For example, use Microsoft iSCSI Software Initiator with a Microsoft OS or globalSAN iSCSI Initiator with MAC OS.
CHAP If the iSCSI target has configured Challenge Handshake Authentication Protocol (CHAP)
here, the initiator needs to enter the secret before the initiator connects to the target. The target will authenticate the initiator with the username and password (shared secret). The connection fails if the username and password are not entered correctly.
Username - The user name is for the initiator to authenticate the initiator when attempting connection.
Password - The password is for the target to authenticate the initiator when attempting connection.
Confirm password - Re-type the password to make sure you entered it correctly.
Note: Valid characters for password are 0-9, a-z, and A-Z. The password length is 12
to 16 characters.
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Table 38 Create a New Target: Set up Target Properties (continued)
LABEL DESCRIPTION
Enable mutual CHAP
Mutual CHAP is a two-way authentication between the iSCSI initiator and the target. If the initiator has configured CHAP authentication, the target must enter the secret that’s set up by the initiator when attempting connection.
Select this check box to perform mutual CHAP on the target. Username - The user name is for the initiator to authenticate the initiator when attempting
connection. Password - The password is for the target to authenticate the initiator when attempting
connection. Confirm password - Re-type the password to make sure you entered it correctly.
Note: Valid characters for password are 0-9, a-z, and A-Z. The password length is 12
to 16 characters.
Next Click Next to go to the next step. Cancel Click Cancel to close the screen without saving any settings.
Step 2 Map iSCSI LUNs
Use this screen to map the iSCSI target to an existing LUN.
Note: One iSCSI target can map to several LUN, but one LUN can only map to one target.
Figure 58 Creating a new Target: Map iSCSI LUNs
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The following table describes the labels in these screens.
Table 39 Create a New Target: Map iSCSI LUNs
LABEL DESCRIPTION
Status Displays the status of the iSCSI LUN(s).
LUN Name Displays the LUN name.
Capacity Displays the size of the iSCSI LUN(s). Back Click Back to go to the previous step. Next Click Next to go to the next step. Cancel Click Cancel to close the screen without saving any settings.
Step 3 Summary
Use this screen to review the settings you configured in the last step.
Figure 59 Creating a new Target: Summary
The following table describes the labels in these screens.
Table 40 Create a New Target: Summary
LABEL DESCRIPTION
Name Displays the iSCSI target name.
IQN Displays the IQN of the target.
Allowed initiator (IQN)
Authentication Displays the CHAP authentication method the target applies.
Mapped iSCSI LUNs Displays the iSCSI LUN the target maps to. Back Click Back to go to the previous step.
Displays the IQN of the allowed initiator.
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LABEL DESCRIPTION
Apply Click Apply to save the settings. Cancel Click Cancel to close the screen without saving any settings.
5.4.2.2 Edit a Created Target
You can edit iSCSI target settings such as allowed initiator (IQN), CHAP, and CRC checksum after you create a target. Click Storage Manager > iSCSI > iSCSI Targets and select Edit to open the following screens.
Properties
The Properties screen allows you to edit the allowed initiator (IQN), CHAP authentication features as shown in the following screen.
Figure 60 Storage Manager > iSCSI > iSCSI Targets > Edit > Properties
Chapter 5 Storage Manager
The following table describes the labels in these screens.
Table 41 Storage Manager > iSCSI > iSCSI Targets > Edit > Properties
LABEL DESCRIPTION
Name Displays the name of your iSCSI target.
IQN Displays the iSCSI Qualified Name (IQN) of the target.
Allowed initiator (IQN)
The allowed initiator name is in the iSCSI Qualified Name (IQN) format. You can connect with another initiator by changing the allowed initiator IQN.
The system will display a prompt if you enter an invalid character or username of unacceptable length in this field.
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Table 41 Storage Manager > iSCSI > iSCSI Targets > Edit > Properties (continued)
LABEL DESCRIPTION
CHAP Username - The user name is for the initiator to authenticate the initiator when attempting
connection. Password - The password is for the target to authenticate the initiator when attempting
connection. Confirm password - Re-type the password to make sure you entered it correctly.
Note: Valid characters for password are 0-9, a-z, and A-Z. The password length is 12
to 16 characters.
Enable mutual CHAP
Select this check box to perform mutual CHAP on the target. Username - The user name is for the target to authenticate the initiator when attempting
connection. Password - The password is for the target to authenticate the initiator when attempting
connection. Confirm password - Re-type the password to make sure you entered it correctly.
Note: Valid characters for password are 0-9, a-z, and A-Z. The password length is 12
to 16 characters.
Apply Click Apply to save your changes. Cancel Click Cancel to close the screen without saving any settings.
Map iSCSI LUNs
If the existing iSCSI target doesn’t map to any iSCSI LUN, go to Map iSCSI LUNs to configure the mapping.
Figure 61 Storage Manager > iSCSI > iSCSI Targets > Edit > Map iSCSI LUNs
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The following table describes the labels in these screens.
Table 42 Storage Manager > iSCSI > iSCSI Targets > Edit > Map iSCSI LUNs
LABEL DESCRIPTION
Status Displays the status of the iSCSI LUN.
LUN Name Displays the iSCSI LUN name.
Capacity Displays the size of the iSCSI LUN. Apply Select the check to choose a LUN, and click Apply to save your changes. Cancel Click Cancel to close the screen without saving any settings.
Advanced
Go to Advanced screen for other configurations such as CRC checksum and maximum receive/send segments.
Figure 62 Storage Manager > iSCSI > iSCSI Targets > Edit > Advanced
The following table describes the labels in these screens.
Table 43 Storage Manager > iSCSI > iSCSI Targets > Edit > Advanced
LABEL DESCRIPTION
CRC checksum Cyclic Redundancy Check (CRC) checksum is a technique for detecting data transmission
Data digest Select the check box to enable data digest. The data digest protects the integrity of the
Header digest Select the check box to enable header digest. The header digest protects the integrity of the
Maximum receive segment bytes
errors. It ensures correct data transmissions between the initiator and the target. If you select the Data/Header Digest, the iSCSI initiator will be verified by these parameters when transmitting data.
data.
header.
Select the maximum receive segments allowed in bytes.
Four options are applied: 262144, 65536, 9182, 4092.
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Table 43 Storage Manager > iSCSI > iSCSI Targets > Edit > Advanced (continued)
LABEL DESCRIPTION
Maximum send segment bytes
Apply Click Apply to save your changes. Cancel Click Cancel to close the screen without saving any settings.
Select the maximum send segments allowed in bytes.
Four options are applied: 262144, 65536, 9182, 4092.
Note: This feature is for the NAS326 only.

5.5 External Storage

This section covers the management of external volumes and disks.
Use the External Storage screen (Section 5.5.2 on page 88) to display information on all external volumes, configure volumes’ name and format volumes.

5.5.1 What You Need to Know

Disk
USB-attached storage disks and SD cards are treated as external disks/volumes.
Volume
A volume is a storage area on a disk or disks. You can create volumes on SD cards or external disks attached to the USB ports. You cannot spread a volume across external disks like you can with internal disks.

5.5.2 External Storage Screens

Click Storage Manager > External Storage in the navigation panel to display the following screen. Use this screen to format and edit external volumes on USB-connected storage and SD cards.
Figure 63 Storage Manager > External Storage
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The following table describes the labels in this screen.
Table 44 Storage Manager > External Storage
LABEL DESCRIPTION
Format Click this to format the connected USB disk.
See Section 5.5.3 on page 90 for more information.
Edit Click this to modify the volume name.
Volume name -
• Type a volume name from 1 to 31 characters.
• Acceptable characters are all alphanumeric characters and " " [spaces], "_" [underscores], and "." [periods].
• The first character must be alphanumeric (A-Z 0-9).
• The last character cannot be a space " ".
Apply - Click this to save your change and rename the volume. Cancel - Click this to exit this screen without saving changes.
Eject Click this to eject the external volume.
Click Yes to eject the volume or No to exit this screen without saving changes.
Status This field shows whether the volume is Normal, Unsupported, or Unformatted.
Normal means the USB connected device is functioning properly. Unsupported means the USB connected device uses a file system the NAS does not support. Unformatted means the USB connected device is not formatted with a file system.
Note: There is no explicit message from CIFS that tells users their volume is
degraded or down.
Volume Name This field displays the volume name. If the status is Unsupported or Unformatted, the volume
name displays “--”.
File System This field displays the file system that an external (USB or SD) volume is using.
Disk(s) This field shows to which USB port the disk is connected.
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Table 44 Storage Manager > External Storage (continued)
LABEL DESCRIPTION
Capacity This field shows total disk size, the percentage of the volume being used and the percentage
that is available. If the status is Unsupported, the capacity displays “Unknown”. If the status is Unformatted, the capacity displays “--”.
Shared Folder This field displays the folder that shares files. Roll your mouse over the link and click it to
display the files in the File Browser.

5.5.3 Format the External Volume

This allows you to format the connected USB disk. Click Storage Manager > External Storage > Format to show the following screen.
Note: Formatting the disk will also delete all your data in the USB drive. If the connected
external volume has more than one partition, you can choose which partition you want to format.
Figure 64 Storage Manager > External Storage > Format
The following table describes the labels in this screen.
Table 45 Storage Manager > External Storage > Format
LABEL DESCRIPTION
Volume Name Type a volume name from 1 to 31 characters.
Acceptable characters are all alphanumeric characters and " " [spaces], "_" [underscores], and "." [periods].
The first character must be alphanumeric (A-Z 0-9).
The last character cannot be a space " ".
File System Select the file system you want the new volume to use.
Windows file systems
NTFS: Recommended. FAT32: Newer, and more efficient than FAT16. Supports a volume size of up to 2 TB (Tera
Bytes) and individual file sizes of up to 4 GB.
Linux file systems
EXT2: Older file system. EXT3: The same as EXT2, but adds a journaled file system and is more robust. EXT4: Supports larger files and better performance than EXT3.
Apply Click this to save your changes and format the disk.
Cancel Click this to exit this screen without saving changes.
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5.6 Technical Reference

This section contains background on JBOD and the RAID levels used on the NAS.
JBOD
• Minimum number of disks: 1
• Total capacity: Sum of the member disks
• Advantages: Maximum storage capacity, especially for disks of mixed sizes. Flexibility (you can add disks to the JBOD
• Disadvantages: Not as fast or reliable as RAID.
JBOD allows you to combine multiple physical disk drives into a single virtual one, so they appear as a single large disk. JBOD can be used to turn several different-sized drives into one big drive. For example, JBOD could convert 100 GB, 200 GB, 250 GB, and 500 GB drives into one large logical drive of 1050 GB. Since data isn’t striped across disks, if one disk fails, you should just lose the data on that disk (but you may lose data in the whole array depending on the nature of the disk failure). You can add disks to the JBOD array later (using the Add disk to JBOD feature) and even remove them so JBOD offers a lot of flexibility. However JBOD read performance is not as good as RAID as only one disk can be read at a time and they must be read sequentially. Data is not written across disks but written sequentially to each disk until it’s full.
The following figure shows three disks in a single JBOD array.
Table 46 JBOD
A1 B1 C1 A2 B2 C2 A3 B3 C3 A4 B4 C4
DISK 1 DISK 2 DISK 3
RAID 0
RAID 0 spreads data across two or more disks (data striping) with no mirroring nor parity for data redundancy, so if one disk fails the entire array will be lost. The major benefit of RAID 0 is performance. The following figure shows two disks in a single RAID 0 array. Data can be written and read across disks simultaneously for faster performance.
Table 47 RAID 0
A1 A2 A3 A4 A5 A6 A7 A8
DISK 1 DISK 2
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RAID 0 capacity is the size of the sum of the capacities of the disks in the RAID 0. For example, if you have four disks of sizes 1 TB, 2 TB, 3 TB and 2 TB respectively in one RAID 0 array, then the maximum capacity is 8 TB.
Typical applications for RAID 0 are non-critical data (or data that changes infrequently and is backed up regularly) requiring high write speed such as audio, video, graphics, games and so on.
RAID 1
RAID 1 creates an exact copy (or mirror) of a set of data on another disk. This is useful when data backup is more important than data capacity. The following figure shows two disks in a single RAID 1 array with mirrored data. Data is duplicated across two disks, so if one disk fails, there is still a copy of the data.
Table 48 RAID 1
A1 A1 A2 A2 A3 A3 A4 A4
DISK 1 DISK 2
As RAID 1 uses mirroring and duplexing, a RAID 1 array needs an even number of disks (two or four for the NAS).
RAID 1 capacity is limited to the size of the smallest disk in the RAID array. For example, if you have two disks of sizes 150 GB and 200 GB respectively in one RAID 1 array, then the maximum capacity is 150 GB and the remaining space (50 GB) is unused.
Typical applications for RAID 1 are those requiring high fault tolerance without need of large amounts of storage capacity or top performance, for example, accounting and financial data, small database systems, and enterprise servers.
RAID 6
RAID 6 can tolerate two simultaneous drive failures by calculating dual distributed parity data on striped data across disks. Dual parity provides extra data protection, however, it is slower to write than most other RAID levels.
RAID 6 uses parity to store redundant data on space equal to the size of two disks for later data recovery. Therefore, on a RAID 6 array, only 50% of the space is available as usable capacity. If you have four disks of sizes 1TB, 1TB, 2TB, 2TB respectively in one RAID 6 array, then the maximum capacity of
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the array is the capacity of the smallest drive (1TB, 1TB, 2TB, 2TB) * (Number of disks - 2) = 1TB * (4-2) = 2TB. The remaining space (2 TB) is unused.
Table 49 RAID 6
RAID 6 A1 A2 AP AQ B1 BP BQ B2 CP CQ C1 C2 DQ D1 D2 DP
DISK 1 DISK 2 DISK 3 DISK 4
RAID 10
RAID 10 (RAID 1+0) is a nested RAID where two RAID 1 arrays are stored on the physical disks with a RAID 0 array on top. It is a stripe of mirrors. RAID 1 provides redundancy while RAID 0 boosts performance. The following figure shows two disks in two RAID 1 arrays. Data is duplicated across two disks, so if one disk fails, there is still a copy of the data. These two arrays are configured as a single RAID 0 array for faster performance
.
Table 50 RAID 10
RAID 0
RAID 1 RAID 1 A1 A1 A2 A2 A3 A3 A4 A4 A5 A5 A6 A6 A7 A7 A8 A8
DISK 1 DISK 2 DISK 3 DISK 4
Typical applications for RAID 10 are those requiring both high performance and reliability such as enterprise servers and high-end moderate-sized database systems. RAID 10 is often used in place of RAID 1 or RAID 5 by those requiring higher performance. It may be used instead of RAID 1 for applications requiring more capacity.
RAID 5
RAID 5 provides the best balance of capacity and performance while providing data redundancy. It provides redundancy by striping data across three disks and keeps the parity information (AP) on the fourth disk (in each stripe). In case of disk failure, data can be recovered from the surviving disks using the parity information. When you replace the failed disk, the reconstructed data is written onto the new disk. Re-synchronize the array to have it return to its original state. The following example shows data
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stripped across three disks (A1 to A3 in the first strip for example) with parity information (AP) on the fourth disk.
Table 51 RAID 5
A1 A2 A3 AP B1 B2 BP B3 C1 CP C2 C3 DP D1 D2 D3
DISK 1 DISK 2 DISK 3 DISK 4
The capacity of a RAID 5 array is the smallest disk in the RAID set multiplied by one less than the number of disks in the RAID set. For example, if you have four disks of sizes 150 GB, 150 GB, 200 GB and 250 GB respectively in one RAID 5 array, then the maximum capacity is 450 GB (3 * 150 GB, the smallest disk size) and the remaining space (300 GB) is unused.
Typical applications for RAID 10 are transaction processing, relational database applications, enterprise resource planning and other business systems. For write-intensive applications, RAID 1 or RAID 1+0 are probably better choices, as the performance of RAID 5 will begin to substantially decrease in a write­heavy environment.
Hot-spare
A RAID 1 or RAID 5 array with a hot-spare operates as a three-disk RAID 1 or RAID 5 array with the fourth disk on standby. The standby disk automatically comes into play if a disk in the array fails. The advantage of a hot-spare is that if a disk fails, then the array resynchronizes automatically with the standby disk and operates at healthy array speed after the resynchronization.
Note: You need four hard disks installed to use RAID 10, RAID 5 or RAID 5 with hot-spare.
RAID and Data Protection
If a hard disk fails and you’re using a RAID 1, RAID 10, or RAID 5 array then your data will still be available (but at degraded speeds until you replace the hard disk that failed and re-synchronize the array). However, RAID cannot protect against file corruption, virus attacks, files incorrectly deleted or modified, or the NAS malfunctioning.
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Control Panel: Overview

6.1 Overview

This chapter discusses the Control Panel screens. Use the Control Panel screens to configure administrator settings. The Control Panel icon displays on the Desktop when you log in with an administrator account.

6.2 Control Panel Overview

The Control Panel Overview screen displays user’s access privileges, network, system, media services and maintenance settings. Click Control Panel on the Desktop to display the following screen.
CHAPTER 6
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Figure 65 Control Panel > Overview
The following table describes the labels in this screen.
Table 52 Control Panel > Overview
LABEL DESCRIPTION
Privilege and Sharing
Users Use this section to display and manage a list of user accounts created on the NAS.
Groups Use this section to display and manage a list of groups created on the NAS.
Shared Folders Use this section to navigate a list of shares created on the NAS.
Network
TCP/IP Use this section to configure the NAS’s TCP/IP network connection settings such as the
UPnP Port Mapping Use this section to automatically configure your Internet gateway’s firewall and
Terminal Use this section to enable or disable Telnet and SSH access.
DyDNS Use this section to configure the domain name settings of your NAS.
teaming mode and IP addresses.
Network Address Translation (NAT) to allow access to the NAS from the Internet.
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Table 52 Control Panel > Overview (continued)
LABEL DESCRIPTION
System
Server Name Use this section to specify the NAS’s server and workgroup names.
Date/Time Use this section to set up date/time and choose a time zone for the NAS.
FW Upgrade Use this section to upgrade the NAS firmware.
SSL Use this section to configure the NAS’s SSL certificate.
Service
Media Server Use this section to enable or disable the sharing of media files and select which shares
to share.
iTunes Server Use this section to share media files with iTunes users on your network.
FTP Use this section to enable FTP file transfer to/from the NAS, set the number of FTP
connections allowed, an FTP idle timeout, and the character set.
WebDAV Use this section to allow remote users to use client programs that support WebDAV to
Web Publishing Use this section to let people use a web browser to access files in shares without
Print Server Use this section to view and manage the NAS’s list of printers and print jobs.
Syslog Server Use this section to enable the syslog server and select the categories to include in the
Maintenance
Power Use this section to configure power saving settings for the NAS and have the NAS turn
Log Use this section to view the NAS’s logs and configure how you want to receive the log
Configuration Backup Use this section to back up and/or restore the NAS configuration file.
edit and manage files stored on the NAS.
logging into the Web Configurator.
log report.
itself off and on or reboot according to the schedules you configure.
reports.
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CHAPTER 7
Control Panel: Privilege and
Sharing

7.1 Overview

This chapter introduces the Control Panel > Privilege and Sharing screens.

7.2 What You Can Do

• Use the Users screens (Section 7.3 on page 98) to display and manage a list of user accounts created
on the NAS.
• Use the Groups screens (Section 7.4 on page 107) to display and manage a list of groups created on
the NAS.
• Use the Shared Folders screens (Section 7.5 on page 114) to navigate a list of shares created on the
NAS.

7.3 Users

Use the Users screens to create and manage administrator and user accounts.
Administrators can:
• Configure and manage the NAS.
• Create volumes, shares, and user accounts.
• Assign individual users specific access rights for specific shares.
Users are people who have access rights to the NAS and can store files there for later retrieval. A user can:
• Change his own password.
• Access the contents of other shares to which he is given access rights.
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User Icons
The following table describes the user icons.
Table 53 User Icons
ICON DESCRIPTION
This icon is for an administrator account.
This icon is for a user account.
This icon is for a myZyxelCloud account.
Usernames
Enter a username from one to 32 characters. The first character must be alphabetical (case insensitive, [A-Z a-z]); numeric characters are not allowed as the first character.
The username can only contain the following characters:
• Alphanumeric A-z 0-9. Usernames are supported with CIFS and web configurator logins.
•Spaces
• _ [underscores]
•. [periods]
• - [dashes]
Other limitations on usernames are:
• All leading and trailing spaces are removed automatically.
• Multiple spaces within names are converted to a single space.
• Usernames are case insensitive. The username cannot be the same (no matter the letter case) as an existing user. For example, if a user exists with the name 'BOB', you cannot create a user named 'bob'. If you enter a user 'bob' but use 'BOB' when connecting via CIFS or FTP, it will use the account settings used for 'bob'.
• The username cannot be the same as a system username such as pc-guest nor be the same as an existing user. Other reserved usernames that are not allowed are:
•bin
•daemon
•ftp
•anonymous
•nobody
• root
•pc-guest
•admin
•password
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pc-guest
If you give the pc-guest user read-only access or full access to files in a share. The share becomes a public share. Everyone on the network can use Windows Explorer to access a public share without a login user name and password.

7.3.1 Users Screen

Use this screen to create and manage accounts for users who can store files on the NAS. Click Control Panel > Privilege and Sharing > Users to display the screen shown next.
Figure 66 Control Panel > Privilege and Sharing > Users
Chapter 7 Control Panel: Privilege and Sharing
The following table describes the labels in this screen.
Table 54 Control Panel > Privilege and Sharing > Users
LABEL DESCRIPTION
Add User Click this to open a screen where you can configure a new user account.
Refer to Section 7.3.2 on page 101 to see the screen.
Edit User Select an account and click this to open a screen where you can edit the properties of the
Delete Selected Users
User Info Select an account and click this to open a screen displaying the amount of storage space
Refresh Click this to renew this screen.
Type This field displays whether the account is an administrator account or a user account.
account.
Refer to Section 7.3.3 on page 105 to see the screen.
Select an account and click this to open a screen where you can delete the user account.
used by the account. You can also check the account’s membership in any groups.
Refer to Section 7.3.4 on page 106 to see the screen.
Select what users you want to see from the drop-down list box.
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