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WG26xx
User Manual
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Welltech WG26xx User Manual

Wellgate 26xx Series
VoIP Gateway
User Manual
1. Introduction ...................................................................................................... 3
1.1 26xx Telephony Gateway .................................................................................. 3
1.2 Benefits .......................................................................................................... 3
1.3 Physical Interface ............................................................................................. 3
1.4 Specification .................................................................................................... 4
1.5 Setting and maintenance .................................................................................. 5
1.6 Environmental ................................................................................................. 5
2. Appearance ....................................................................................................... 6
2.1 Front Panel: LED Indicators ............................................................................ 6
2.2 Rear Panel: LED Indicators ............................................................................. 8
3. Environment Setup and IP Connection ................................................................ 9
3.1 Configuration ................................................................................................... 9
3.2 Network Configuration ................................................................................... 12
3.2.1 WAN Setting ............................................................................................... 12
3.2.1.1 WAN Setting --Static IP ......................................................................................... 17
3.2.1.2 WAN Setting --DHCP ............................................................................................ 18
3.2.1.3 WAN Setting --PPPoE ........................................................................................... 19
3.2.2. LAN Setting ............................................................................................... 20
3.3 General configuration ..................................................................................... 22
3.3.1 PABX Mode (Just use 2644 only) .................................................................. 22
3.3.2.1 SIP Setting............................................................................................... 24
3.3.3 SIP Advanced Setting .................................................................................. 27
3.3.4 Payload Type Setting ................................................................................... 31
3.3.5 Line Setting ................................................................................................ 32
3.3.6 Qos Setting ................................................................................................. 35
3.3.7 Speed Dial Setting ....................................................................................... 37
3.3.8 Caller ID Setting ......................................................................................... 38
3.3.9 CDR Setting ................................................................................................ 40
3.3.10 Syslog Setting ........................................................................................... 42
3.4 Advanced Configuration ................................................................................. 44
3.4.1 System setting ............................................................................................ 44
3.4.2 SNTP Setting .............................................................................................. 49
3.4.3 Codec Setting ............................................................................................. 50
3.4.4 Voice Setting ............................................................................................... 52
3.4.5 Tone Setting ............................................................................................... 54
3.4.6 Phone Setting ............................................................................................. 56
3.4.7 Digit Manipulation ....................................................................................... 58
3.4.8 Dial Plan ..................................................................................................... 60
3.4.9 Call routing Editor ....................................................................................... 62
3.5 Management ................................................................................................. 64
3.5.1 Provision Server .......................................................................................... 64
3.5.2 Save-Reload setting ..................................................................................... 67
3.5.3 Voice File .................................................................................................... 68
3.5.4 Upgrade Firmware ....................................................................................... 69
3.5.5 Reset to Default .......................................................................................... 70
3.5.6 Network Status ........................................................................................... 71
3.5.7 Version Info. ............................................................................................... 72
3.5.8 Port Status ................................................................................................. 73
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3.5.9 Password ....................................................................... 錯誤
錯誤! 尚未定義書籤
錯誤錯誤
尚未定義書籤。
尚未定義書籤尚未定義書籤
3.5.10 Account .................................................................................................... 74
3.6 Rebooting the system .................................................................................... 75
Appendix A: How to set the P2P call ................................................................... 76
Appendix B: How to use Http and Ftp provision ............................................ 92
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1. Introduction
1.1 26xx Telephony Gateway
The Wellgate 26xx is an 4 to 8-ports FXS/FXO VoIP gateway which includes 1-WAN/4-LAN 10/100 base-T NAT router to meet the current network environment. Field-proven quality of Voice communication and Fax transmission over IP broadband access network to makes Wellgate 26xx series to be an excellent solution for various VoIP applications.
1.2 Benefits
Ideally suited for Enterprise use, rich-feature designed to inter-work with
IP-PBXs for small and middle enterprises.
Carrier-grade features are supported and tested to be fully interoperable with
leading Soft-Switches.
Provide CDR for call shop application. Superb device for apartment VoIP service.
1.3 Physical Interface
Ethernet port (RJ-45, 10/100 base-T)
1-WAN port, for connect to router, ADSL modem (ATU-R), or switch hub
directly.
4-LAN port, for PC or other network devices connecting.
Telephony port (RJ-11) --- depending on different models
8-FXS ports, to connect with analog phone 8-FXO ports, to connect with PSTN 4-FXO/4FXS ports, to connect with PSTN and analog phone 4 FXO ports, to connect with PSTN
4 FXS ports, to connect with phone Reset button (Factory Default) AC power Jack Status indicated LED
Indicates Ethernet, FXS, and SIP system status
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1.4 Specification
IP Network connection
IPv4 (RFC 791)
MAC Address (IEEE 802.3)
PPPoE Client (RFC 2516)
DNS Client
DHCP Client (RFC 2131)
DHCP Server (RFC 2131)
NAT (RFC 1631)
TCP/UDP (RFC 793/768)
ICMP (RFC 792)
RTP/RTCP (RFC 1889/1890)
SNTP (RFC 2030)
TFTP Client
Telnet Server
HTTP Server
QoS – 802.1Q Virtual LANs
DiffServ (RFC 2475) / ToS (RFC 791/1349) IP Telephony (VoIP)
SIPv2 (RFC 3261)
- Session Timer (RFC 4028)
- Privacy Mechanism (RFC 3323)
- Outbound proxy setting for increasing performance, productivity,
and security.
- SIP proxy redundancy- Support Primary and Secondary proxy.
Voice Codecs
- G.711 (a-Law/u-Law): 64k bits (PCM)
- G.723.1: 6.3k/5.3k bits
- G.729A: 8k bits (CS-SCELP)
VAD – Voice Activity Detection with Silence Suppression
Echo Cancellation (G.165/G.168)
Jitter Buffer – Adaptive & Configurable
DTMF: In-band, Out-of-band (RFC 2833), and SIP-Info
Caller Generation/Detection – FSK, DTMF
FAX transmission
- G.711 pass-through
- T.38 Fax relay protocol
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Tone Generation & Detection
- Ringing Tone
- Ring Back Tone
- Dial Tone
- Programming Tone
Call Features
- Call Hold
- Call Transfer (Blind & consultant)
- Call Forward (Unconditional / No Answer / Busy)
MWI – Message Waiting Indication
PSTN Routing Prefix (2644 and 2644P use)
PSTN Bypass when network or system failure (2644 and 2644P use)
IP line hunting
Call Routing Plan
Digit Manipulation
Adjustable volume level Security
HTTP 1.1 basic/digest authentication for WEB access
MD5 for SIP authentication (RFC 2069/2617)
Password protected Admin access authority
1.5 Setting and maintenance
Configure & Update method
- Web Browser (HTTP)
- Telnet
- FTP/TFTP
Setting parameter Import /Export Voice announcement of IP address Syslog Client – Debug & CDR (Call Detail Record)
1.6 Environmental
Dimension: 35 × 242 × 160 mm (Desktop) Weight: 0.935kg (unit) Operating Temp. & Humidity
- Temp.: 0℃～45℃ (32℉～113℉)
- Humidity: 10％～85% relative humidity, non-condensing
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Storage Temp. & Humidity
- Temp.: 0℃～55℃ (32℉～131℉)
- Humidity: 10％～95％ relative humidity, non-condensing
AC Power Adaptor:
- INPUT: AC100V-240V, 50/60Hz
- OUTPUT: DC 12V, 3.0A
Regulatory Compliance: FCC (Part 15, Class B) & CE
2. Appearance
2.1 Front Panel: LED Indicators
Wellgate 2608
Wellgate 2680
Wellgate 2644
Wellgate 2644P
LED Description
Power When the power adapter is connected, the LED will light up
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green.
Ready When system is startup successfully, the LED will light up
green.
Proxy When the gateway is registered successfully to a Proxy, this
will light up green.
WAN This will light up green when the gateway’s WAN port is
physically connected to the public internet. When data is transmitted through this port, it will flash green. The default IP of WAN port is 10.1.1.3.
LAN (1-4) This will light up green when the gateway’s LAN port 1-4 is
physically connected to a local network (Refer to Rear Panel section in page number for location of LAN port 1-4). When data is transmitted through this port, it will flash green. The default IP of LAN port is 192.168.123.123.
T1-T8 The status LED for FXS port 1-8, this will light up amber
orange when the connected phone’s handset is lifted, or when the connected phone is engaged in a conversation. It will flash amber orange when there is an incoming call.
L1-L8 The status LED for FXO port 1-8. When there is no PSTN
connected, this LED will become blinking. When PSTN is connected and no talking, the LED will be off. When a line is using, the LED will become light up.
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2.2 Rear Panel: LED Indicators
Wellgate 2608
Wellgate 2680
Wellgate 2644 and 2644P
Item Description
Reset Press and hold over 5 seconds to reload factory default
setting, this will erase all the settings configured on the gateway.
T1-T8 The RJ-11 FXS port 1-8, connects analog phone sets, trunk
line in PABX.
L1-L8 The RJ-11 FXO port 1-8, connect to PSTN
T1/P1-T4/P4 It is a pair of FXO and FXS connector. The different is that the
when power off or application is crashed, the FXO and FXS will be connected together automatically for local surviving.
LAN 1-4 10/100 Base-T RJ-45 socket for LAN port 1-4, connects to
local area network.
WAN 10/100 Base-T RJ-45 socket for WAN port, connects to wide
area network.
DC 12V The power socket, input AC 100V~120V; output DC12V.3A
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3. Environment Setup and IP Connection
First of all, connect your computer to Wellgate 26xx’s LAN port by using DHCP. The IP address assign to your computer should be 192.168.123.x by default. Once you can get the IP address from Wellgate 26xx, you can start the configuration as below.
3.1 Configuration
Login to the WELLGATE 26XX web configuration menu
1. Open your WEB browser and key in the default IP address of the gateway
(http://192.168.123.123) in the Address box (see figure below).
3. You will see a pop-up window requesting username and password before you can login to the web configuration menu. Username is “root” while password is “root“(see figure below).
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2. You will enter the main page of the web configuration interface after you
keyed in the username and password correctly (see figure below).
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3.2 Network Configuration
The following instructions will explain the configurations for setting up the WAN port of the 26xx. There are in total three methods of connections: Static IP, DHCP and PPPoE.
Note: You can retrieve the IP address of the WAN port by keying #126 on the phone set that is connected to the FXS port of the gateway. You will hear an IVR announcing the current IP address of the WAN port.
3.2.1 WAN Setting
The table shown below describes the configuration items for 3 connection types of network (Static IP, DHCP and PPPoE).
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WAN Setting
Item Description Static IP DHCP PPPoE
Connected mode Select the connection method
for the WAN port of the 26xx, you can choose the following:
V V V
Static IP DHCP PPPoE
Current IP Address Show current IP address V V V
DNS server mode Select the DNS behavior, you
can choose the following:
Auto Manual
“DNS auto” will retrieve the
V V V
DNS information sent from the DHCP server. “Manual” will look at the specified Primary and Secondary DNS address.
Primary DNS address Specify the address of the
Primary DNS.
Secondary DNS address
Specify the address of the Secondary DNS.
WAN Link Speed Select the connection speed
for the WAN port of the 26xx, you can choose the following:
Auto 100M 10M
HTTP port for WEB management
Specify the port number for WEB management, the allowable range is 80, 1024~65535.
V V V
V V V
V V V
V V V
Remote Access Web access for WAN port:
Disable: no any web access is allowed
V V V
http: http access only https: https access only
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both: http and https access are allowed
HTTPS port for WEB
The http SSL port (the default
V V V
management
is 443), 1024~65535.
IP address Specify the IP address. V
Subnet mask Specify the subnet mask. V
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WAN Setting
Item Description Static IP DHCP PPPoE
Default gateway Specify the IP address of the
default gateway.
Remote access restriction
Restricts/Blocks users connecting to the WAN port’s IP remotely, you can Enable/Disable this option.
PPPoE userID Specify the username of the
PPPoE account
PPPoE password Specify the password
associated to the PPPoE account above.
Reboot after remote host disconnection
When the remote host (PPPoE) fails, the gateway will retry 3 times to reconnect, if there is no reply from the remote host within 3
V
V V V
V
V
V
tries, then the gateway will reboot. You can Enable/Disable this option.
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3.2.1.1 WAN Setting --Static IP
1. Press the “Apply” button (at the bottom) after you finish to save changes.
2. Press the “Reboot” button to apply the changes.
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3.2.1.2 WAN Setting --DHCP
1. Press the “Apply” button (at the bottom) after you finish to save changes.
2. Press the “Reboot” button to apply the changes.
P.S. When you are using DHCP in WAN and WAN’s Ethernet cable are not connected, you will not able to access Wellgate by using WAN port if you don’t know the DHCP IP address. In this case, please connect to LAN port and access it.
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3.2.1.3 WAN Setting --PPPoE
1. Input PPPoE user ID and password
2. Press the “Apply” button (at the bottom) after you finish to save changes.
3. Press the “CANCEL” button (next to the Apply button) to clear the values in
the page.
4. Press the “Reboot” button to apply the changes.
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3.2.2. LAN Setting
LAN Setting
ITEM Description
LAN Mode It supports Bridge or NAT mode
LAN IP address Specify the IP address of the 26XX LAN
port.
LAN mask address Specify the mask address for 26XX
LAN port.
DHCP server Enable/Disable DHCP function on
the LAN port. Once enabled, the LAN ports will function as a DHCP server, network devices connected to them will be issued with IP addresses.
IP address from When DHCP is enabled, you can
specify the IP address to start from when assigning to attach network devices.
IP address to When DHCP is enabled, you can
specify the ending IP address assigned to the attached network devices.
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LAN Setting
ITEM Description
Domain Name You can specify the domain name that
will be assigned by the DHCP server to the attached network devices. The DHCP server will send information on the “server host name” to the DHCP client.
Lease time(sec) You can specify the maximum lease
time of the IP address allocated to the DHCP client.
DNS server mode Select the DNS behavior, you can
choose the following:
Auto Manual
“DNS auto” will retrieve the DNS information sent from the DHCP server. “Manual” will look at the specified Primary and Secondary DNS address.
Primary DNS address Specify the address of the Primary
DNS.
Secondary DNS address Specify the address of the Secondary
DNS.
1. Press the “Apply” button (at the bottom) after you finish to save changes.
2. Press the “Reboot” button to apply the changes.
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3.3 General configuration
To make VoIP calls, you will need a SIP account provided by the SIP Proxy you are registered with. To configure the relevant SIP settings, please refer to the instructions explained below.
3.3.1 PABX Mode (Wellgate 2644 and 2644P use)
This quick setting is dedicated to be used for Wellgate 2644 to become a inter-connection in between PSTN and traditional PABX. The call scenario will be working as below:
1. For FXO incoming call, it will route to corresponding FXS directly (1 by 1)
2. For FXS outgoing call, it will route to VOIP except those prefix set in FXO
dialing Prefix.
3. For VOIP incoming call, it will route to FXS based on the called number
4. When VOIP call is failed to be called out such as register fail or network
issue, the call will be route to FXO as backup.
5. When Wellgate 26xx is malfunction or power failure, the all call will be
directly bypassed to FXO.
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PABX Connection To enable PABX behavior or not.
SIP Setting Please refer to 3.3.2.1
SIP Trunk Configuration It is used when you only have a SIP
account to be shared for FXS lines. Please refer to 3.3.2.1
Primary FXS SIP settings When you have multiple SIP accounts
for each FXS line, please set SIP Trunk Number Only to No. Then refer to
3.3.2.1 for the detail
FXS SIP Setting FXS line SIP account settings
Port Hunting Select the group of SIP Trunk number,
and specify the priority. Only the checked line will become the member of the SIP Trunk number. The default setting L1~L2 is grouped.
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3.3.2.1 SIP Setting
Proxy Redundant Mode Disable: only register to primary
proxy. Act-Act: register to primary proxy and secondary proxy simultaneously. The call routing will use primary proxy as the default outbound proxy and only use secondary proxy when the primary one is not registered. The incoming call for both proxy are accepted.
Act-Backup: At first, Wellgate will register to primary proxy. If it is failed to register to the primary proxy, it will stop the trying and use secondary proxy to register. It will try alternative proxy when the last one is failed. There
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is only 1 proxy registered at the same time. And once it is registered, it will stop truing.
Primary proxy Specify the data of primary proxy:
Enable/Disable, IP address, Port#, Domain Name, Expire time and MWI TTL.
Secondary proxy Specify the data of secondary proxy:
Enable/Disable, IP address, Port#, Domain Name, Expire time and MWI TTL. When you enable secondary proxy, it will start to register no matter whether primary proxy is registered or not. However, it will be used only when primary proxy is not registered or the incoming call is coming from it.
Outbound proxy Specify the data of Outbound proxy:
Enable/Disable, IP address and Port#.
Secondary Outbound proxy Specify the data of Outbound proxy for
secondary proxy: Enable/Disable, IP address and Port#.
SIP Trunk Number The SIP trunk is working for the
selected FXS line (for all FXS or FXO/FXS combination model) or FXO line (for all FXO model). When an incoming call is send to the SIP trunk number, the selected FXS or FXO port will be hunted.
Enable Enable the Line, the default setting is
“Enable” and it will Register or Unregister to SIP Proxy
Account Input the SIP Proxy registration
account ID.
Number Input the phone number.
Password Input the password of IP Proxy
registration account ID.
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Display name Specify the Display name of the phone
number
Forward Specify the Representative forwarding
type to be used, only choose busy
Forward Number Specify the number to be forwarded
when the specified forward condition is met.
Ring Type Select the Ring Type of representative
number. You can choose the following:
Serial ring (Follow the ring priority
defined below)
Simultaneous(ring all)
Ring Time (s) for Serial ring Specify the Ring Time for Serial ring
Status Displays the registration status,
whether it is registered or not.
Port Hunting Select the group of sip trunk number,
and specify the priority. Only the checked line will become the member of the sip trunk number. The default setting L1~L2 is grouped.
1. Enter the IP address and port number of the SIP proxy into the Primary proxy
address and Port fields. Press the “Apply” button to save changes.
2. Press the “Reboot” button to apply the changes.
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3.3.3 SIP Advanced Setting
Local SIP port(1~65535) Specify the local starting SIP port.
Each account’s interval is 2. For example, the local SIP port is set to
5060. The following is the port number to be used for 26xx: Port 1: 5060 Port 2: 5062 Port 3: 5064 Port 4: 5066 Port 5: 5068 Port 6: 5070 Port 7: 5072 Port 8: 5074 SIP Trunk Number: 5076
Local RTP port(1~65535) Specify the local starting RTP port
number.
Session Expire(Sec) Specify the session expire time that
will be used to negotiate with the
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remote host or proxy.
Min Session Expire(Sec) Specify the minimum session expire
time that other host or proxy will need to follow when calling the WELLGATE 26XX.
Session Refresh Request Select the session refresh method that
will be used on the WELLGATE 26XX, you can choose among the two methods:
UPDATE Re-Invite
Session Refresher Select who will perform the refreshes,
you can choose among the two methods:
UAC (Client) UAS (Server)
This will add the parameter refresher=uac or uas in the Session Refresh Request message.
Unregister All Send SIP unregister signaling message
after the 26xx has been restarted
RFC 3325 support Enable RFC 3325 for anonymous
calling or not. When it is enabled, Wellgate will follow RFC 3325 to send the required header. Or the display name and user ID will be changed to “anonymous” when RFC3325 is disabled.
Support Message Waiting Indication (MWI)
You can Enable or Disable the MWI function.( This feature is for FXS only)
SIP Message Resend Timer Base T1
Specify the resend time in seconds for
(sec)
each SIP request message that has not received a response.
Max. Response Time for Invite (1~30sec)
Specify the timeout period for SIP Invite messages. For example, if the timeout period is 10 seconds, when the 26xx sends an Invite message and
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