Welltech WG2626 User Manual

Welltech

WellGate 2626

An Easy to Use PBX Gateway

User Manual

Table of Contents

Table of ContentsTable of Contents

Introduction ................................................................................................................................2

WellGate™ 2626 - An Easy to Use PBX Gateway.........................................................2

Physical Interface: ..........................................................................................................2

Environmental ..................................................................................................................3

Default IP Address...........................................................................................................3

Ready To Run Default Settings:...................................................................................3

Appearance.................................................................................................................................4

Environment Setup and IP Connection ..................................................................................6

Configuration ...................................................................................................................6

Device..........................................................................................................................................8

Device_WAN Setting..................................................................................................................8

WellGate 2626 User Manual EN-V2.0

Device_WAN Setting --Static IP........................................................................................12

Device_WAN Setting --DHCP...........................................................................................13

Device_WAN Setting --PPPoE..........................................................................................13

Device_Login ............................................................................................................................14

Service .......................................................................................................................................15

Service_Preference ......................................................................................................15

Service_Extension Line.................................................................................................16

Service_PSTN Line..........................................................................................................17

Service_SIP Trunk ...........................................................................................................18

IVR Greeting ...................................................................................................................20

Service_Status ................................................................................................................22

Advanced Configuration..........................................................................................................24

Advanced Configuration_Call Routing .................................................................24

Advanced Configuration_Speed Dial Number ...................................................25

Advanced Configuration_Digit Manipulation Editor..........................................26

Advanced Configuration_Dial Plan ........................................................................28

Management.............................................................................................................................30

Management_Backup-Restore Setting..................................................................30

Management_Upgrade Firmware...........................................................................30

Management_Reset to Default................................................................................32

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WellGate 2626 User Manual EN-V2.0

Introduction

WellGate™ 2626 - An Easy to Use PBX Gateway

Wellgate 2626 is a plug and play PBX gateway for SOHO and small office user which provides 2 PSTN lines, 6 Extension and SIP Calls together. It can work stand-along without any network connection just power on and use it. Also it becomes a small and simple IP-PBX when you enable the SIP service.

With enabling built-in auto attendant, Wellgate 2626 can guide the caller from both VOIP and PSTN to reach the extension automatically. Or the incoming call can be routed to the predefined operation when disable the auto attendant service.

For emergency call (e.g. 911), Wellgate 2626 can be configured to route through PSTN instead of VOIP to meet different country’s legal requirements. When the power is lost or Wellgate 2626 is malfunction, the bypass feature will ensure the PSTN lines can still be reached.

Physical Interface:

Ethernet port (RJ-45, 10/100 base-T)

1-WAN port, for connect to router, ADSL modem (ATU-R), or switch hub directly. 4-LAN port, for PC or other network devices connecting.

Telephony port (RJ-11)

2-FXO Ports, to connect with PSTN Line

6-FXS ports, as PABX Extension Line to connect with analog phone Reset button (Factory Default) AC power Jack Status indicated LED

Indicates Ethernet, FXO, FXS, and SIP system status

Features:

Support Stand-Along Working without Network Connection Ready to Run Default Settings

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WellGate 2626 User Manual EN-V2.0

SIP RFC 3261 Compliance Audio Codec: G.711, G.723.1, G.729A In-band and out of band DTMF relay Support SIP Register and Calling Support Backup SIP Proxy Server G.168 Echo Cancelation T.38 Fax Relay DTMF/FSK Caller ID Detection and Generation Intelligent Call Routing Support Backup Route to PSTN when VOIP or Network is failed Support Emergency Call Through PSTN Provides Configurable Auto Attendant Service Support Direct Route to Operator Support Operator Hunting Based on Priority Support Operator Simultaneously Ringing Customizable Auto Attendant Greeting Call Transfer Call Hold Call Forward

Environmental

Operating Temp. & Humidity

Temp.: 0℃～45℃ (32℉～113℉)

Humidity: 10％～85% relative humidity, non-condensing

AC Power Adaptor:

INPUT: AC100V-240V, 50/60Hz

OUTPUT: DC 12V, 3.0A

Default IP Address

WAN IP : 10.1.1.3 LAN IP : 192.168.123.123

Ready To Run Default Settings:

T1: 21* T2: 22* T3: 23

T4: 24 T5: 25 T6: 26 All outgoing calls are route to PSTN automatically All incoming call is answered by Auto Attendant

Press 9 for operator and # for end of dialing

*default operator

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WellGate 2626 User Manual EN-V2.0

Appearance

1. Front Panel: LED Indicators

LED Description

Power When the power adapter is connected, the LED will light up

green.

Ready The LED will light up green after system initialized.

Proxy When the gateway is registered successfully to a Proxy, this

LED will light up green.

WAN This LED will light up green when the gateway’s WAN port is

physically connected to the public internet. When data is transmitted through this port, it will flash green. The default IP of WAN port is 10.1.1.3.

LAN 1~LAN4 The respective LED will light up green when the relative LAN

port is physically connected to a local network. When data is transmitted through this port, it will flash green. The default IP of LAN port is 192.168.123.123.

L1 The status LED for FXO port 1, this will light up amber orange

when the port is in used. It will flash amber orange when there is no connection with PSTN.

T1 The status LED for FXS port 1, this will light up amber orange

when the connected phone’s handset is off-hook, or when the connected phone is engaged in a conversation. It will flash amber orange when there is an incoming call.

L2 The status LED for FXO port 2, this will light up amber orange

when the port is in used. It will flash amber orange when there is no connection with PSTN.

T2~T6 The status LED for FXS port 2~6, the respective LED will light

up amber orange when the connected phone’s handset is off-hook, or when the connected phone is engaged in a conversation. It will flash amber orange when there is an incoming call.

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WellGate 2626 User Manual EN-V2.0

2. Rear Panel: LED Indicators

Item Description

Reset Press and hold over 5 seconds to reload factory default

setting, this will erase all the settings configured on the gateway.

T6~T2 The RJ-11 FXS port 6~2, connects analog phone sets.

L2 The RJ-11 FXO port 2, connects PSTN line*

T1 The RJ-11 FXS port 1, connects analog phone sets.*

L1 The RJ-11 FXO port 1, connects PSTN line*

LAN 4~1 10/100 Base-T RJ-45 socket for LAN port 4~1, connect to local

area network.

WAN 10/100 Base-T RJ-45 socket for WAN port, connects to wide

area network.

DC 12V The power socket, input AC 100V~120V; output DC12V.

* L1/T1 and L2/T2 is a bypass pair. When power is lost or Wellgate 2626 is malfunction, L1’s PSTN will directly bypass to T1 and L2 will bypass to T2.

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WellGate 2626 User Manual EN-V2.0

Environment Setup and IP Connection

Please make sure that the network interface of your computer is working fine and the cross over line (RJ-45) is connected to the computer correctly.

The WG2626 by default uses DHCP for its LAN port and assigns IP addresses to clients connected to it, please make sure that your PC or Notebook’s network configuration is set to DHCP.

Configuration

Login to the WG2626 web configuration menu

1. Get an Ethernet Cable to connect your PC and WG2626 with LAN 1 port, then

the DHCP server of WG2626 LAN will assign IP address (192.168.123.1) for your PC.

2. Open your WEB browser and key in the IP address of the gateway

(http://192.168.123.123) in the Address box (see figure 1).

(Figure 1)

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WellGate 2626 User Manual EN-V2.0

3. You will see a pop-up window requesting username and password before you can login to the web configuration menu. Username is “root” while password is

blank “ “ (see figure 2).

(Figure 2)

3. You will enter the main page of the web configuration interface after you

keyed in the username and password correctly (see figure 3).

(Figure 3)

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WellGate 2626 User Manual EN-V2.0

Device

The following instructions will explain the configurations for setting up the WAN port of the WG2626. There are in total three methods of connections: Static IP, DHCP and PPPoE. (see figure 4)

Device_WAN Setting

(Figure 4) The table shown below describes the configuration items for 3 connection types of network (Static IP, DHCP and PPPoE).

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WellGate 2626 User Manual EN-V2.0

Device_WAN Setting

Item Description Static IP DHCP PPPoE

Connected mode Select the connection method

for the WAN port of the WG2626, you can choose the following:

V V V

 Static IP  DHCP  PPPoE

Current IP Address Show current IP address V V V

DNS server mode Select the DNS behavior, you

can choose the following:

 Auto  Manual

“DNS auto” will retrieve the

V V V

DNS information sent from the DHCP server. “Manual” will look at the specified Primary and Secondary DNS address.

Primary DNS address Specify the address of the

Primary DNS.

Secondary DNS address

Specify the address of the Secondary DNS.

WAN Link Speed Select the connection speed

for the WAN port of the WG2626, you can choose the following:

 Auto  100M  10M

HTTP port for WEB management

Specify the port number for WEB management, the allowable range is 80,

V V V

1024~65535.

HTTPS port for WEB

The http SSL port (the default

V V V

management

is 443), 1024~65535.

IP address Specify the IP address. V

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