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WellRec-5600
User Manual
42 pgs2.06 Mb0
User Manual
44 pgs2.17 Mb0

Welltech WellRec-5600 User Manual

WeIIRec 5600
User Guide
Version 1.5
Welltech Computer Co., Ltd.
CONTENTS
WELLREC 5600 APPEARANCE DESCRIPTION..................................................................... 4
CHAPTER 2 WELLREC 5600 QUICK START................................................................. 6
OGON WELLREC 5600................................................................................................... 6
L
N
ETWORK ....................................................................................................................... 7
S
YSTEM TIME .................................................................................................................. 9
A
PPLY CHANGE.............................................................................................................. 10
P
ROXY SETTING .............................................................................................................11
S
YSTEM CONFIG ............................................................................................................11
D
EBUG.......................................................................................................................... 14
CHAPTER 3 SYSTEM SERVICE ................................................................................... 15
ARGET LIST ................................................................................................................. 15
T
C
ALL HISTORY............................................................................................................... 16
M
AL-FORMAT RTP ........................................................................................................ 17
C
HANNEL STATUS .......................................................................................................... 17
R
EAL-TIME INTERCEPTION.............................................................................................. 18
P
ROVISIONAL HISTORY .................................................................................................. 18
U
SER MANAGER............................................................................................................ 19
CHAPTER 4 SYSTEM CONTROL REFERENCE .......................................................... 21
CCOUNT MANAGER...................................................................................................... 21
A
U
PGRADE...................................................................................................................... 22
R
ELOGIN ....................................................................................................................... 22
CHAPTER 5 SBC REFERENCE.................................................................................... 23
GROUP.................................................................................................................. 26
NAT
ANI
ACL....................................................................................................................... 26
CHAPTER 6 SYSTEM MONITOR REFERENCE........................................................... 27
VENT LOG ................................................................................................................... 27
E
D
EBUG INFO.................................................................................................................. 28
S
ERVER STATUS ............................................................................................................ 28
S
UBSCRIBER STATUS ..................................................................................................... 29
P
ING ............................................................................................................................. 30
CHAPTER 7 TELNET & RS-232 CONFIGURATION ..................................................... 31
APPENDIX 1 TIME ZONE TO COUNTRY MAPPING LIST............................................ 41
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Welltech Computer Co., Ltd.
Chapter 1 WellRec 5600 Introduction
WellRec 5600 is a dedicated VoIP recorder for Welltech SIP network
architecture. Just simply setting the subscriber or the target list to be
logged in WellSIP 6500, WellRec 5600 will do the recording on demand no matter incoming call or outgoing call. Through the web interface, administrators can easily search and play the recorded VOIP call anywhere. It provides a very cost/effective solution to meet your VOIP logging service.
WellRec 5600 can also be a lawful interception or voice monitor
system. Administrator can monitor the conversation real time either by
recording channel or selected subscriber without any delay.
WellRec 5600 Features
Full Integrated with WellSIP 6500 Subscriber Based Voice Recording Target Based Voice Recording Multiple SIP proxy server support Fully Web Management Interface Support G.723, G.729, G.711 codec MP3 Compression for Storage and Play Back Separate Caller and Called voice tracks Easy Search by Calling Number, Called number, Date or Time Public Caller and Called Signal IP Address and Port Tracking Lawful Interception or Call Monitoring
Channel based Interception  Subscriber based Interception  Selectable both, Caller or Called voice  Supervisor based interception list  Up-to 32 Interception Target for each Supervisor  Support Behind NAT Call Monitoring  Support IETF HI2/HI3 ftp Features
Encrypted or mal-formatted RTP voice stream can be kept for off-line
process
Recorded Call History for Subscriber, Supervisor or Administrator Support external DB and NAS Stackable to extend Support CTI information Attachment Up-to 120 concurrent recording channels Up-to 30,000 hours storage with RAID 5
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Architecture:
Welltech Computer Co., Ltd.
WellRec 5600 is stackable to use external DB and NAS (ftp) server.
WellRec 5600 Appearance Description
WellRec 5600 Front Panel:
1
2
Functions:
4
3
5
6
7
8
9
10
11
1: Power LED 2: H/D LCD 3: System Status LED 4: Network1 Interface LED 5: Network2 Interface LED 6: LCD Touch Panel 7: LCD Panel 8: Power Switch
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Welltech Computer Co., Ltd.
9: USB (not used) 10: HD Power Indicator 11: HD Access Indicator
WellRec 5600 Rear Panel:
1
2
3
4
5
6
9
7
8
Functions:
1: Electric Fan 2: AC Power outlet 3: AC Power switch 4: Keyboard/Mouse 5: Management Ethernet port 6: Service Ethernet port 7: External Monitor Connector 8: Console port 9: USB (not used)
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Welltech Computer Co., Ltd.
Chapter 2 WellRec 5600 Quick Start
After connected Ethernet cables into the WellRec5600 Service Interface, turned on the power. The first step is to logon the system and set up the IP address.
Before you can use the browser to config WellRec5600, you need to
install Java Plug-in. Please confirm your JRE version is 1.4.2(preferred &
tested), if your PC has already installed Java.
You also need to set newer versions of stored pages in Internet Explorer
to “Every visit to the page.” Click Tool > Internet Option > General > Setting.
After success, restart your browser to take effect.
Logon WellRec 5600
Step1: Start IE6.0 (or later version) to navigate WellRec 5600 web
management system by typing the default URL is
http://192.168.111.161:10087. The screen will display User ID and
Password as figure 2.1-1.
Figure 2.1-1
☺Note: The default network IP address is:
Service Interface: 192.168.111.161/ 255.255.0.0/ 192.168.111.254 Management Interface: 192.168.111.151/ 255.255.0.0 Make sure your PC had same network IP address setting (e.g.
192.168.111.33/ 255.255.255.0) Otherwise, you will unable to connect to WellRec 5600.
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Welltech Computer Co., Ltd.
Step 2: Enter login user name and password (the default user id is root and
user password is root). You can manage your user account via web (refer to section Account Manager) later.
Figure 2.1-2
Step 3: The screen shows the Home Page of WellRec 5600 as Figure 2.1-3.
Figure 2.1-3
Network
WellRec5600 has 2 network interfaces:
− Service interface: provide service over this network. If you have DNS
record, also you must be setup DNS server to effect.
− Management interface: it is used for management purpose.
Step 1: After successfully logon to the system, we need change the network
configuration. Click Control > Network to setup the Service Interface
parameters as figure 2.2-1.
Figure 2.2-1
Step 2: Enter the deserved IP address, Submask and default gateway or
select “Use DHCP”. Apply the change by clicking Apply button as
figure 2.2-2.
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Welltech Computer Co., Ltd.
Figure 2.2-2
Step 3: When screen shows “Change network configuration may cause
server disconnected, are you sure?” click on OK button to changes
IP address as figure 2.2-3.
Figure 2.2-3
Step 4: When screen shows “After configuration changed, please re-login
system with new IP address and execute Soft-Reset!” click OK
button as figure 2.2-4.
Figure 2.2-4
Step 5: Follow Step 1 to 4 to change management interface network
configuration as figure 2.2-5.
Figure 2.2-5
☺Note: Network control takes around 5-second to apply the new network
configuration. Please logon again with new IP address after 5 seconds.
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Welltech Computer Co., Ltd.
System Time
Step 1: When re-logon to the new IP address; the next is to setup the system
time zone. Click Control > System Time to setup the system. Enter current date and time. Apply the change by clicking Apply button as
figure 2.3-1.
Figure 2.3-1
Step 2: Time Zone Setting
Standard: Select the Standard option to setup the system-predefined time
zone as figure 2.3-2.
Figure 2.3-2
Parameter:
Time Zone:
− Standard: Use a predefined standard time zone (Refer to section “Time zone to Country Mapping List”)
− Customize: Use a user defined time zone
Auto Daylight Saving: Auto adjust daylight saving time or not User
defined time zone: Select the customized option and enter the time
zone bias to set a user-defined time zone as figure 2.3-3.
Figure 2.3-3
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Welltech Computer Co., Ltd.
Parameter:
Daylight Bias: The offset added to the Bias when the time zone is in
daylight saving time
Daylight Start: The date that a time zone enters daylight time
− Month: 01 to 12
− Week Day: Sunday to Saturday
− Apply Week (Day:01 to 05, Specifies the occurrence of day in the
month; 01 = First occurrence of day, 02 = Second occurrence of day, ...and 05 = Last occurrence of day)
− Hour: 00 to 23
Standard Start: The date that a time zone enters daylight time
− Month: 01 to 12
− Week Day: Sunday to Saturday
− Apply Week (Day:01 to 05, Specifies the occurrence of day in the
month; 01 = First occurrence of day, 02 = Second occurrence of day, ...and 05 = Last occurrence of day)
− Hour: 00 to 23
Step 3: If you would like to use SNTP to sync time with a SNTP V4 Server,
click Time Sync button to setup it as figure 2.3-4.
Figure 2.3-4
Step 4: After successfully base setup; click Control > System to restart
WellRec5600 to take effect as figure 2.3-5.
Figure 2.3-5
Apply change
Start Path: Config > Apply Change
When you loaded a new working configuration or changed any configuration, you need click “Apply Change” to take effect as figure 2.4-1.
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Welltech Computer Co., Ltd.
Figure 2.4-1
Proxy Setting
Start Path: Config > Proxy Setting
You need to setup SIP proxy server IP here that required interception and record. And this release can only support one proxy.
Figure 2.5-1
Click the Modify button:
Figure 2.5-2
Parameter Description:
IP Address: Proxy IP address User ID: User ID in Proxy server (WellSIP 6500) for provisional. Password: User password in Proxy server (WellSIP 6500) for provisional. Description: Proxy description
System Config
Start Path: Configuration > System Config
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Welltech Computer Co., Ltd.
Figure 2.6-1
Parameter Description:
System Parameter
Proxy Ver: The version of the registered Proxy Voice Gateway: Enable the voice gateway or not Internal SBC: Enable the internal SBC or not. Enabling the internal SBC
will be able to allow connecting WellRec to most of soft-switch or IP-PBX. The CPE device which need interception or recording, need to setup the outbound proxy IP to SBC.
Record On Demand: Enable the record on demand function or not Start Key: The access key to start the voice recording. Please note those
pressed key will be heard by remote party.
Stop Key: The access key to stop the voice recording. Please note those
pressed key will be heard by remote party.
RTP Setting
RTP Start Port: The start port number for RTP Proxy used (default: 10000) Port Interval: The number of each channel must be reserved. It cannot
less than 4 and should be an even number. (Default: 10)
Data Buffer Size: The max size of the RTP(UDP) buffer
File Server Parameter
Type: Use Internal or external file server. For remote storage, you have:
− Address: The remote FTP Server IP address
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Welltech Computer Co., Ltd.
− Port: FTP Server port
− Account: FTP login account
− Password: FTP login password
Database Parameter
Database Type: Use internal or external database. For remote storage,
you have:
− Database Server: The remote database Server IP address
− Database Name: The MSSOL database name
− Port: MSSQL service port
− User ID: MSSQL user name
− Password: MSSQL user password
System Log
Enable System Log: Enable to send system information to syslogD server
or not
SyslogD Server IP 1,2: syslogd server IP address Mail Server: The mail server which will be used for system event notice Mail From: The mail address from Mail To: The mail address to Subject: The subject for the mail
Space Keep
High Threshold of Disk Usage: If the disk usage in percentage is over this
threshold, system will automatically delete oldest data until reached low threshold.
Low Threshold of Disk Usage: The low Threshold of Disk Usage. It is
working together with “High Threshold of Disk Usage” for automatic disk space clean-up.
Max Keep Days: The Max Keeping Days. When a record exceeds the max
keeping days, it will be deleted automatically.
Click the License button:
Figure 2.6-2
License Parameter Description:
Feature: System parameter Serial No: System parameter License Key: System parameter
☺Note: Please do not change it unless under Welltech’s instruction.
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