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WellGate 5250
User guide
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WELLTECH WellGate 5250 User Manual

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Welltech Computer Co., Ltd.
WellGate 5250 User Guide – V5.1 - 1 -
Welltech Computer Co., Ltd.
ellGate 5250 User Guide – V5.1 - 1 - W
Welltech Computer Co., Ltd.
CONTENTS
Chapter 1 WellGate 5250 Introduction.....................................................................5
WELLGATE 5250 V5.1 DETAIL SPEC. .........................................................................9
WELLGATE 5250 APPEARANCE DESCRIPTION...........................................................15
Chapter 2 Logon WellGate 5250..............................................................................16
Chapter 3 H.323 Gatekeeper and SIP Proxy Mode Configuration......................22
Chapter 4 Call Flow Editor......................................................................................32
Chapter 5 Peer to Peer Mode Configuration..........................................................47
Chapter 6 SIP to H.323 Mode Configuration.........................................................52
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Chapter 7 Advance Configuration Reference ........................................................55
System Configuration...........................................................................................55
Interface Configuration .......................................................................................56
Dial Plan Configuration......................................................................................58
T1/E1 Trunk Configuration..................................................................................59
Reset Configuration.............................................................................................63
H.323 Configuration............................................................................................64
SIP Configuration................................................................................................66
Access Control.....................................................................................................73
Number Replace...................................................................................................76
Routing Plan ........................................................................................................76
Radius Setting ......................................................................................................78
Apply Change.......................................................................................................80
Chapter 8 System Control........................................................................................ 81
Chapter 9 System Monitor......................................................................................91
Chat 10 Telnet & RS-232 Configuration.................................................................96
Chat 11 LCD Display Configuration.....................................................................102
Appendix 1 Call Flow Example .............................................................................105
Appendix 2 Java plug-in Installation .................................................................... 117
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Appendix 3 Retrieve CDR Information................................................................ 118
Appendix 4 Interface LED Description ...............................................................120
Appendix 5 Build-in Voice Prompt Index ............................................................. 121
Appendix 6 Timezone to Country Mapping List ..................................................122
Appendix 7 IP Bandwidth Requirement................................................................124
Appendix 8 Release Complete Cause Code ...........................................................125
Appendix 9 RADIUS Format Attributes ...............................................................128
Appendix 10 Quick Start Check List ....................................................................132
WellGate 5250 FAQ .................................................................................................136
Quick Function Reference.......................................................................................140
Index.......................................................................................................................... 148
WellGate 5250 User Guide – V5.1 - 4 -
Welltech Computer Co., Ltd.
Chapter 1 WellGate 5250 Introduction
System Description
WellGate 5250 is a cost effective solution for VoIP trunk gateway supporting one-, two-, or four-port T1/E1 VoIP trunks that provides voice and fax over IP network. It supports ITU-T H.323 V3, SIP RFC 2543/3261, SNMP V2, Call Detail Record, WEB management and other useful functions to meet customer requirements.
The built-in enhanced IVR (Interactive Voice Response) and Billing Service of WellGate 5250 is suitable for prepaid and postpaid service. It can rapidly provide value added service for customers.
WellGate 5250 V5.1 Features:
- Dual SIP/H.323 co-existing
- ITU-T H.323 v3 and H.450 compliance
- SIP RFC 2543/3261 standard compliance
- PSTN signaling: ISDN/PRI, CAS (MFC R2, MFC R1, E&M), QSIQ
- Mixed SIP, Gatekeeper and P2P calls
- Support H.323 Gatekeeper register, direct and route calls
- Support SIP outbound proxy, redirect and register server
- Redundant SIP Proxy/Outbounbd Proxy Server Support (Outbond
Active/Active fail over, Register A/A no fail over)
- Support SIP Overload Redirect
- SIP supplemental service - on Hold, Call Transfer (Transferred)
- Built-in phone book and prefix routing for SIP and H.323 P2P calls
- Support H.323 fast connect, early H.245 and H.245 tunneling
- Support H.323 and SIP early media
- VoIP to VoIP calls support – SIP to H.323, SIP to SIP, H.323 to H.323
- Global Trunk-Channel Block out: 0xffffffff (busy block out)
- Intelligent PSTN call routing and in-trunk hunting: reverse rotary, channel
mask (default:0xffffffff), ANI prefix match
- Reset a channel/trunk on the fly
- Flexible digit manipulation plan
- Support RADIUS Authentication, Authorization and Accounting
- Support access control by ANI, DNIS, IP, Gatekeeper only, proxy only or
RADIUS
- SIP UDP/TCP support
- Behind NAT friendly for SIP calls
- Inbound and out of band DTMF transmission
- SIP/H.323 T.38 fax relay up to 14400 bps
- Dynamic call treatment based on DNIS, ANI or collected DTMF
- Grouping DNIS/ANI Number Replacement
- Built-in IVR & call-flow controller for PSTN / VoIP side
- CISCO compatible
- Web-based graphic announcement edit and management
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- Multiple configuration saving
- Provides CDR (Call Detail Record)
- Built-in internal user authentication for prepaid & postpaid users
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Technical Specification
Interface
- Two 10/100MB Ethernet Ports (Host & VoIP stream)
- Up to 4 T1/E1 (120 Ohm-RJ48C connectors)
75 Ohm needs external 3rd party BNC/RJ-48C adapter cables
Protocol and Standard
- ITUT H.323 v3 and H.450 compliance
- SIP RFC 2543/3261 compliance
- MGCP (**)
Audio Feature
- Codec -- G.711 A/μ-Law, G.723.1 (5.3K/6.3K), G.729A, G.729
- Support G.168 echo cancellation
- Configurable audio payload size & adaptive jitter buffer
- Support silent suppression for G.729A, G.723, G.729
- VAD (Voice Activity Detection)
- CNG (Comfort Noise Generation)
DTMF Transmission
- Transparent
- H.245 signal/alphanumeric
- H.323 Q.931
- RFC 2833
- SIP INFO
FAX Support
- Automatic voice/fax detection
- T.38 fax relay based on H.323 Annex D
- SIP T.38 fax relay
- Up to G3 fax
- ECM support
- Redundant T.38 packet (0-2)
- CISCO compatible
Built-in IVR & call-flow controller
- Web-based GUI Drag and Drop interface
- Full control of call behavior (one-stage or two-stage dialing)
- IVR functions
- Support time duration play back (Chinese & English)
- Power call information branch
- Collected information validation
- Active disconnect & reconnect without hang up
- Selected disconnect cause code & behavior
Management Feature
- OS and program upgradeable
- Console port: RS-232 port
- TELNET
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- Full Web management interface & real time monitor
- Front panel LCD
- SNMP v2 (H.341) and SNTP v4 support
- User account management
- Time zone and day light saving support
- Support fixed IP and DHCP
- Support DNS and dynamic DNS
LED indicators for system status
- Power/Storage access indicators
- Front panel LCD (2
lines
X 16) status display
Power
- 90~240V auto switch
Environmental
- Operation temp: 0° C to 60° C
- Relative humidity: 5% to 95%
Dimension
- 483mm(L) x 450 mm(W) x 44mm(H)
Certification
- CE
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Wellgate 5250 V5.1 Detail Spec.
Feature Wellgate 5250 V5.1
Physical Dimension
1 Width
483mm
2 Height
44mm
3 Depth
450mm
4 Industrial rack mount
Yes
5 Color
Black
6 Weight
8Kg
Power / Environmental
1 Power
90-240V auto switch
2 Operating temperature
0~60 C
3 Relative humidity
5%~95%
Processors & Storage
1 DSP vendor
Intel Pentium, AudioCodes DSP
2 Operation System
XP Embedded
3 RAM
512 MB
4 Program/Data Storage
256 MB DOM
5 OS Upgradeable
Yes
7 Program Upgradeable
Yes
Front Panel Display
1 LED status
Power/DOM/System
2 LCD status
Yes
LAN Interface
1 10/100 Base Ethernet
10/100MB Ethernet ports *2 (host & RTP)
2 IP Address Required
2
PSTN Interface
1
Customizable E1/T1 CAS
Yes
2
E1 CAS DTMF
Loop Start FXO Hot-Line
3
E1 CAS R2 MF
Argentina, Bolivia, Brazil, Chile, China, Czech-Republic, Egypt, India, Indonesia, Israel, ITU, Korea, Malaysia, Mexico, Philippines, Thailand, Uruguay, Venezuela, RomTelcom
4
E1 ISDN PRI Support
Euro, Australia, Hong Kong, Korea,
New Zealand, QSIC 5 E1/T1 Interface Selectable 6
PCM law Support
Alaw/Mulaw selectable
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Welltech Computer Co., Ltd.
7
T1 CAS DTMF/R1MF
E&M Bell Core Feature Group D,
Wink Start, E&M Delay Start, E&M
Feature Group A Immediate Start,
E&M Feature Group B Wink Start,
E&M Feature Group D Wink
Start(ANI B4 ADDR), E&M Feature
Group D Wink Start, E&M
Immediate Start, E&M Wink Start,
GroundStart FXO, GroundStart
FXS, Loop Start FXO, Loop Start
FXS, Loop Start FXO Hot-Line
8
T1 ISDN PRI Support
NI2 ISDN,5ESS 10 ISDN,DMS100
ISDN, NTT ISDN (INS-1500), Hong
Kong, QSIC 9
Trunk Spans
1,2,4 (T1/E1s) per chassis
10
Default Trunk Channel Mask
Yes
11
PSTN Line Hunting
Yes
12
PSTN Line Hunting Channel Selection
Yes
13
On the Fly Reset Channel/Trunk
Yes
Audio Codec Support
1 G.711 A-law
Yes 2 G.711 u-law
Yes 3 G.723.1
Yes (5.3/6.3K) 4 G.729A
Yes 5 Selectable Payload Size - G.711
20, 40, 60 ms 6 Selectable Payload Size - G.723
30, 60, 90 ms 7 Selectable Payload Size - G.729
20, 40, 60 ms
Fax Transmission
1 Bypass mode
Yes 2 CISCO Compatible
Yes 3 ECM Support
Yes 4 FAX auto-detection
Yes 5 H.323 Annex D Support
Yes 6 SIP- T.38 Reinvite
Yes 7 T.38 During fast connect
Yes 8 T.38 Redundant Packet
0-2 9 Transparent mode
Yes
10 Up to G3 FAX
Yes (up to 14400 bps)
DTMF Transmission
1 RFC 2833
Yes 2 H.245 Alphanumeric mode
Yes 3 H.245 Signal mode
Yes 4 Q.931 UUI Yes 5 SIP INFO Yes 6 Transparent mode Yes
Voice Quality & Echo Cancellation
1 Adaptive Jitter Buffer
Yes 2 CNG
Yes
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3 G.168 (Echo Cancellation)
Yes (32ms) 4
Gain Control Yes
5 Improved Echo Tail Suppression
Yes 6 Silence Suppression
Yes 7
VAD
Yes
Maintenance
1 Administrative Log
Yes 2 Auto Daylight Saving
Yes 3 Customizable Time Zone
Yes 4 Front Panel LCD Setup
Yes 5 FTP Server
Yes 6 HTTP server
Yes 7 HTTP SSL support
Yes 8 Multiple configuration
Yes 9 NTP time synchronization
Yes (SNTP V4)
10 Password Security
Yes
11 RS232
Yes
12 System Event Log
Yes
13 Telnet
Yes
14 Time Zone Support
Yes
15 User Account Manager
Yes
16 Web-based GUI
Yes
17 Web-based Real Time Monitor
Yes
18 Web-based Voice File Management
Yes
Network Management
1 DHCP
Yes 2 Fixed IP
Yes 3 DNS
Yes 4 Dynamic DNS
Yes 5 Ping
Yes 6 TOS field setting
Yes (RTP only) 7 SNMP V2 MIB I & II
Yes 8 SNMP get command
Yes 9 SNMP set command
Yes
10 SNMP Trap
Yes
11 H.341 MIB Support
Yes
12 SysLog Support
Yes
H.323 Protocol Support
1 H.323 V3
Yes 2 H.323 ID
Yes 3 E.164 ID
Yes 4 Fast Connect
Yes (selectable for
incoming/outgoing) 5 H.450
Yes 6 H.245 Tunneling
Yes 7 Early H.245
Yes 8 Cause Code Mapping
Yes
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SIP Protocol Support
1 Cause Code Mapping
Yes 2 HTTP Digest Authentication
Yes 3 SIP Call on Hold
Yes 4 SIP Early Media
Yes 5 SIP Overload Redirect
Yes 6 SIP Transfer (unattend)
Yes 7 SIP Transfer (attend)
Yes 8 SIP/TCP
Yes 9 SIP/UDP
Yes
10 SIP-180/SDP
Yes
11 SIP-183/SDP
Yes
12 SIP-PRACK
Yes
13 SIP-RFC 3261
Yes
14 SIP-RFC 3264 (Offer/Answer)
Yes
H.323 Gatekeeper Support
1 Gatekeeper Register
Yes 2 Direct call
Yes 3 Routed call
Yes 4 Light weight RRQ
Yes 5 IRQ: IRR sequence
Yes 6 Gatekeeper Call only
Yes
SIP Proxy Sever Support
1 SIP Outbound Proxy Support
Yes 2 SIP Redirect Server Support
Yes 3 SIP Registar Server Support
Yes 4 Redundant SIP Proxy Server
Yes 5 Auto Fail Over
Yes
Dial Plan
1 P2P H.323/SIP Call
Yes 2 GK Call
Yes 3 SIP Call
Yes 4 PSTN Call
Yes 5 Mixed SIP, P2P, GK call
Yes 6 Build-in Phone Book
Yes 7 P2P Prefix Routing
Yes 8 Digits Manipulation
Yes 9 ISDN Dial Plan by Prefix
Yes (Source & Destination)
Call Type Support
1 Call Decision
Dynamic Decided by Call Flow 2 H.323 to H.323 Call
Yes 3 H.323 to H.323 Fax Realy
Yes 4 H.323 to PSTN Call
Yes 5 H.323 to SIP Call
Yes 6 H.323 to SIP FAX Relay
Yes
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7 H.323 to SIP FAX Relay
Yes 7 PSTN to H.323 Call
Yes 8 PSTN to PSTN Call
Yes 9 PSTN to SIP Call
Yes
10 SIP to H.323 Call
Yes
11 SIP to PSTN Call
Yes
12 SIP to SIP Call
Yes
13 SIP to SIP Fax Relay
Yes
14 VoIP to VoIP RTP unRouted
Yes
15 VoIP to VoIP RTP Routed
Yes
Enhance Service
1 ANI Access List
Yes 2 DNIS Access List
Yes 3 DID/DOD
Yes 4 PSTN Two Stage Dialing
Yes 5 VoIP Two Stage Dialing
Yes 6 Intelligent PSTN Call Routing
Yes (Random, Round Robin,
Priority) 7 In-trunk hunting method
cyclic, random, rotary, reverse
cyclic, reverse rotary 8 Ring Back Tone Generation
Yes (per trunk enable/disable) 9 Call Progress Tone Support
Yes
10 Web-based Call Flow GUI
Drag and Drop interface, Full
control of call behavior (one-stage
or two-stage dialing), IVR functions,
Support time duration play back
(Chinese & English), Power call
information branch, Collected
information validation, Active
disconnect & reconnect without
hang up, Selected disconnect
cause code & behavior
11 Play Credit Time Duration
Yes (Chinese & English)
12 Play Credit Balance
Yes (Chinese & English)
13 Almost-time-expired notify tone
Yes
14 IVR for PSTN
Yes
15 IVR for SIP
Yes
16 IVR for H.323
Yes
17 IP Access List
Yes
18 ANI Replacement
Yes
19 DNSI Replacement
Yes
AAA
1 Call detail record (CDR)
Yes 2 RADIUS Authentication
Yes 2 RADIUS Authorization
Yes 3 RADIUS Accounting
Yes 4 Redundant RADIUS Server Support
Yes, Active/Standby/Auto Failover 5 PSTN Prepaid Support
Yes
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6 VoIP Prepaid Support
Yes
Embedded AAA
1 Embedded Prepaid Service
Yes 2 Embedded Postpaid Service
Yes 3 Point/second Calculation
Yes 4 Second/point calculation
Yes 5 Auto Disable/Clean User
Yes 6 PSTN Prepaid Support
Yes 7 VoIP Prepaid Support
Yes
System Limitation
1 Max DM
4096 2 Max IP ACL
2048 3 Max DNIS ACL
4096 4 Max ANI ACL
4096 5 Max User ACL
20000 6 Max Phone Book Entries
10000 7 Max Call Flow Component
256 8 Max CDR Keep Days
5 9 Max Voice File Storage
10 hours
Manual
1 English User Guide
Yes
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Welltech Computer Co., Ltd.
WellGate 5250 Appearance Description
WellGate 5250 Front Panel:
1
2
3
7
4
5
8
6
Functions: 1: Power LED
2: Network1 Interface LED 3: Network2 Interface LED (not used) 4: H/D LCD 5: Power Switch 6: System Status LED 7: LCD Panel 8: LCD Touch Panel
WellGate 5250 Rear Panel:
Functions: 1: Electric Fan
2: AC Power outlet 3: AC Power switch (Keep on) 4: Trunk E1/T1 port 5: VoIP Enternet port 6: Keyboard/Mouse 7: Com1 port 8: Enternet port 9: VGA 10: print port (not available)
1
2
3
4
5
7 6
9 8 10
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Chapter 2 Logon WellGate 5250
After connected E1/T1 & Ethernet cables into the WellGate 5250, turned on the
power. The first step is to logon the system and set up the IP address.
Before you can use the Browser to config WellGate 5250, you need to have Java Standard Runtime (1_4_1_02) to make it work. Please refer to Appendix 2 Java
plug-in Install for detail.
Logon WellGate 5250
Setp1: Start IE5.0 (or later version) to navigate WellGate 5250 Management System
by typing the default IP address (the default URL is http://192.168.111.111:10087). The screen will display User ID and Password as figure 2.1-1.
Figure 2.1-1
☻Note: The default network IP address is 192.168.111.111 and subnet mask is
255.255.0.0
Step 2: Enter log user name and password (the default user id is root and user
password is root). You can manage your user account via web (refer to Section “Account Manager”) later.
Figure 2.1-2
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Step 3: The screen shows the Home Page of WellGate 5250 as figure 2.1-3.
Figure 2.1-3
Network Configuration
Step 1: After successfully logon to the system, we need to change the network
configuration. Click Control→Network to setup the network parameters as figure 2.2-1.
Figure 2.2-1
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Step 2: Enter the deserved IP address, Submask and default gateway. Apply the
change by clicking apply button as figure 2.2-2.
Figure 2.2-2
Step 3: When screen shows “Setup network configuration successfully!” It means
the IP Network setting is successfully changed as figure 2.2-3.
Figure 2.2-3
☻Note: “Network Control” takes around 5-second to apply the new network
configuration. Please logon again with new IP address after 5 seconds.
System Time Configuration
Step 1: When relogon to the new IP address; the next is to setup the system time zone.
Click Control→System Time Zone to setup the system as figure 2.3-1.
Figure 2.3-1
Step 2: After apply the new time zone, click Back to adjust the date and time as
figure 2.3-2.
Figure 2.3-2
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Step 3: Enter current date and time. Apply the change by clicking Apply button as
figure 2.3-3.
Figure 2.3-3
Step 4: The screen will shows “Setup system time successfully!” It means the
System Time setting is successfully changed as figure 2.3-4.
Figure 2.3-4
Step 5: If you would like to use SNTP to sync time with a SNTP V4 Server, click
Time Sync button to setup it as figure 2.3-5.
Figure 2.3-5
Account Manager
Step 1: You can manage your user account by click Control→Account Manager.
Add a new user account, Click New button as figure 2.4-1.
Figure 2.4-1
Step 2: Enter the new user ID, password, user role and description, as you need.
Apply the change as figure 2.4-2.
Figure 2.4-2
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Field Description:
• User ID: Login User ID
• Password: Login Password
• Confirm Password: Confirm new password again
Step 3: When screen shows “Create user account successfully!” It means user
account setting is successfully created as figure 2.4-3
Figure 2.4-3
☻Note: The system provides 2 USER ID by default:
User 1: “root” Password: “root”
User 2: “admin” Password: “admin”
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Relogin
Step 1: Click Control→Relogin to relogon by another user account as figure 2.5-1.
Figure 2.5-1
Step 2: Enter new User ID and Password to relogon the WellGate 5250 as figure 2.5-2.
Figure 2.5-2
Step 3: The screen shows the Home Page of WellGate 5250 as figure 2-5-3.
Figure 2.5-3
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Chapter 3 H.323 Gatekeeper and SIP Proxy Mode
Configuration
Environment used in this chapter
Process:
PSTN → H.323 Call: DNIS (1001) → Make H.323 - Gatekeeper Call (1001) → SIP Call: DNIS (8888) → Make SIP – SIP Proxy Call (8888)
H.323 → DNIS (5932111222) → DM (H.323_in_drop) → Make Call
(0932111222)
SIP → DNIS (11382265699) → DM (SIP_in_drop) → Make Call (82265699)
H.323 GK and SIP Proxy Mode
Proxy Server
H323 VoIP Network
H.323
Gateway
Phone 1001
SIP VoIP Network
H323 Phone
SIP USB Phone 8888
SIP Phone
Gatekeeper
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Interface Configuration
This section is going to setup the VoIP interface.
Step 1: Now we are going to setup the VoIP interface, click Configuration→
Interface to setup VoIP T1/E1 interface as figure 3.1-1.
Figure 3.1-1
Step 2: Double-click the installed interface (i.e Interface ID:0) to config it as figure
3.1-2.
Figure 3.1-2
Step 3: Modify the VoIP Interface parameters (i.e. IP Address, Protocol Tag, Subnet
Mask and Default gateway) and apply the change by clicking Apply as figure 3.1-3.
Figure 3.1-3
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Frequency changed parameters: (Refer to section “Interface Configuration” for
more detail)
• IP Address: 192.168.19.174
• Subnet Mask: 255.255.255.0
• Default Gateway: 192.168.19.254
• PCM Type: A-law or Mulaw
☻Caution: Subnet Mask does not support Supernet.
Step 4: After successfully to change the Interface configuration, the screen come back
the page of Interface Configuration as figure 3.1-4.
Figure 3.1-4
T1/E1 Trunk Configuration
This section is going to setup the PSTN trunk parameters.
Step 1: Select the installed interface to modify the trunk parameter by click Detail
button as figure 3.2-1.
Figure 3.2-1
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Step 2: Select the trunk to be modified, and click Modify button as figure 3.2-2.
Figure 3.2-2
Step 3: Modify the trunk parameters (i.e. Trunk Type, Termin Side, Trunk Mode,
Protocol Tag, Line Code) and apply the change by clicking Apply as figure
3.2-3.
Figure 3.2-3
Frequency Changed Parameters:
• Trunk Type: E1 or T1
• Termin Type: User Side or Network Side
• Trunk Mode: Normal
• Protocol Tag: ISDN protocol used
• Line Code: T1 or E1 line code used
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Step 4: After successed to change the Trunk Configuration, the screen comes back the
page of Trunk Configuration as figure 3.2-4.
Figure 3.2-4
H.323 Configuration
This section is going setup the H.323 parameter. If you only need SIP calls, you can skip it.
Step 1: Click Configuration→H.323 to setup the H.323 parameters for Gatekeeper
related information as figure 3.3-1.
Figure 3.3-1
Frequency used parameters:
• Register to Gatekeeper: Yes
• Gatekeeper IP: 192.168.5.1
• E.164 Tel: 113
• Register H.323 ID: 113
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Step 3: You can see the screen display the new configuration of the H.323
Configuration as figure 3.3-3.
Figure 3.3-3
SIP Configuration
This section is going setup the SIP parameter. If you only need H.323 calls, you can skip it.
Step 1: Click Configuration→SIP to setup the SIP parameters for SIP Proxy Server
related information as figure.3.4-1.
Figure 3.4-1
Frequency used parameters:
• SIP Register: Yes
• Primary Registar Server: 192.168.19.150
• Primary Registar Port: 5060
• Primary Registar User: 173
• Primary Registar Password: 173
• Primary Outbound Proxy Server: 192.168.19.150
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• Primary Outbound Proxy Port: 5060
• Primary Outbound Proxy User: 173
• Primary Outbound Password: 173
Step 3: You can see the screen display the new configuration of the SIP
Configuration as figure 3.4-2.
Figure 3.4-2
Digit Manipulation
The purpose of “Digit Manipulation” is to add or drop dialed digits for PSTN or IP side (Interface configuration for PSTN side & H.323 Configuration for IP side) at the selected interface in order to meet local PSTN dialing requirement. It can also be used in Call Flow Edit for flexible usage.
Step 1: We introduced the group and interface dependent digital manipulation to meet
the customer’s requires. Click Digit Manipulation to add a new Digit Manipulation Group, add as figure 3.5-1.
Figure 3.5-1
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Step 2: Enter the related parameters and click Apply button as figure 3.5-2.
Figure 3.5-2
Field Description:
• Group ID: 0 (DM Group identify)
• Description: H.323: H323 In Drop
SIP: SIP In Drop
Step 3: Click the New created DM and Detail button to add digits setting as figure
3.5-3.
Figure 3.5-3
Step 4: Click New button to add a new DM rule as figure 3.5-4.
Figure 3.5-4
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Step 5: Create a new H.323 DM Group “1” and DM detail is show as follows:
Figure 3.5-5
H.323 Incoming Call DM Setting:
• Matched Pattern: 5 (pattern to be matched)
• Group ID: 1-H323 In Drop (belong to this DM group)
• Drop: 5 (drop digits)
H.323 incoming call
↓
Dialed number: 582265699
↓
Match the pattern 5
↓
Delete 5 (Drop)
↓
New dialed number becomes 82265699
Step 5: Also create a new SIP DM Group ‘2” and DM detail is show as follows:
Figure 3.5-6
SIP Incoming Call DM Setting:
• Matched Pattern: 113 (pattern to be matched)
• Group ID: 1-SIP In Drop (belong to this DM group)
• Drop: 113 (drop digits)
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SIP incoming call
↓
Dialed number: 11307688222
↓
Match the pattern 11307
↓
Delete 113 (Drop)
↓
New dialed number becomes 07688222
Step 6: Create a PSTN incoming call DM Group “3” and DM detail is show as
follows:
Figure 3.5-7
PSTN DM Setting:
• Matched Pattern: 0282265699 (pattern to be matched)
• Group ID: PSTN In Drop (belong to this group id)
• Drop: 0282265699 (drop digits)
PSTN incoming call (DNIS mode)
↓
Dialed number: 02822656991001
↓
Match the pattern 0282265699
↓
Delete 0282265699 (Drop)
↓
New dialed number becomes 1001
☻Note: Digit Manipulation have to tapped for PSTN Side (Trunk
→
Outbound/Inbound DM Group), VoIP Side (VoIP→Outbound/Inbound DM Group) or Call Flow (refer to section “
Call Flow Editor”) to take
effect.
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Chapter 4 Call Flow Editor
Call Flow Editor is used to control the call behavior including voice prompt, AAA, DM…etc. It requires Java run time to run.
Step 1: Click Control→Call Flow Editor to create a Call Flow, click button to
activate IVR Tool as figure 4-1
Figure 4-1
Component Description:
• New: Create a new call flow
• Load Call Flow: Load call flow from WellGate 5250
• Save: Save a call flow in WellGate 5250
• Cut: Cut a component
•
Copy: Copy a component
•
Paste: Paste a component
• Delete: Delete a component
• Line: Connecting 2 components together
• Select: Select the component at call flow workspace
• Scroll: Scroll the call flow workspace
• Zoom: Zoom in or zoom out the workspace
• View Grid: View or not
•
Show Component Table: Show all component table
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Step 2: Drag and prop the required component icon into the workspace as figure 4-2.
Figure 4-2
Right click the component to bring up the component propriety to setup parameter:
• AAA: Send Authorization or Authentication for validation
o Type: AAA type selection
- Authorization: Send RADIUS Authorization packet out
- Authentication: Send RADIUS Authentication packet out Success To: Success to component Failed other to: Failed to component
o Failed Reason: Return code from RADIUS server o Line Propriety:
- Invalid Account
- Account In Use
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- Zero Balance
- Account Expired
- Over Credit Limit
- Number of Retries Exceeded
- Insufficient Balance
☺
Note: Detail response attributes, please refer RADIUS Format Attributes
• Answer: Answer incoming call (PSTN only)
• Branch: Play an announcement and branch into different route
o Voice File: Voice prompt file (“. raw” format) to be playing o DTMF Length: Number of DTMF to be receiving o Others: Default flow if not match o DTMF: DTMF match pattern o Goto: The next component if matched o Line Propriety:
-Branch Line: DTMF branch line setting
• CDV: Collected Digit Validation
o Check Parameter: Check parameter type (DNIS, ANI….) o Digit From: Start digit from
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o Digit To: End digit to o Valid To: If the checked variable is success to validate o Invaried To: If the checked variable is not success to validate
• CIB: Call Information Branch
o Info Type: Information type selection
- ANI: Calling Number
- DNIS: Called Number
- IP: IP Address or network (e.g. 192.168.0.0)
- PSTN: E1/T1 trunk and channel filter, format: interface id- trunk id-
trunk start- trunk stop
- Prefix: The prefix to be match
0-1-17-31:
0: Interface ID (Always 0) 1: Trunk ID: 1 17: Start from B Channel 17 31: Stop from B Channel 31
o Goto: The component to run next o Call Info Branch Line: ANI, DNIS, IP or PSTN goto setting
• CIV: Call Information Validation, the user need setup the ACL for DNIS
and IP TO take effect
o Info Type: The infor type to be validation
-DNIS: Called number
-ANI: Calling number
-IP: In coming IP address
-User: User ID
o Allow To: If it is met the ACL defined o Disallow To: If it is not met the ACL defined
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• CTB: Call Type Branch
o PSTN To: Route for PSTN call o H.323 To: Route for H.323 call o SIP To: Route for SIP call
• Cut Rule: Cut a system variable into different parts
o Cut From: Cut start digit from (start from 1) o Cut To: Cut end digit to o Assign To: Store the cutted result into
• Disconnect: Disconnect the call
• DM: Digit Manipulation
o DM Parameter: Manipulation ANI or DNIS o DM Group ID: Apply to DM group
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• MakeCall: Make Call to PSTN or H.323/SIP site
o Route Mode: Gatekeeper Call or P2P Call or PSTN…etc. (for PSTN
incoming call, please select the Gatekeeper, P2P Call, or SIP Proxy call TA; for H.323/SIP incoming call, please select the PSTN call)
o Transport Address: When used for “H.323 TA” routing mode, the format
used is “Ipaddr:port” (e.g. 192.168.111.50:1720)
o Active Disconnect: Enable PSTN user can actively disconnect the call or
not
o Active Disconnect Digit: The DTMF digit to be tread as the disconnect
trigger. Only can be used “Active Disconnect” enable
o Active Disconnect To: The next component when active disconnect is
occurred
o Inter Digit Timeout: The max time to in seconds to wait between two
digits.
o RTP Route: Voice RTP routing over WG5250 or not, for VoIP to VoIP call o Finish To: Successfully connect to remote site o Failed Other to: The next component when default failed call o Failed Reason: Failed reason selection o Failed To: When the failed reason occurred go to o Line Propriety:
-PSTN: PSTN disconnect reason code:
-Normal Call Clear
-User Busy
-No User Response
-No Answer
-Call Reject
- VoIP: VoIP disconnect reason code:
-User Busy
-No Answer
-Unreachable
-Other
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• PA: Play Announcement
o Dynamic Play: Dynamic play voice file by combine prefix and variable as
the file name
o Enable: Combine prefix to variable as the voice file to play
-Prefix: Voice file prefix (e.g. prefix: WT, variable: user1 (contact 201, played voice file is “WT201.raw”)
-Variable: Variable to be appending as the voice file name
o Disable: Use filter voice prompt file
-Voice File: Voice prompt file
o Interrupted: Voice can be interrupted or not
• PB: Play Balance for prepaid purpose
o Voice File: Voice prompt file o Language: Play balance language section
-English
-Chinese.
o Interrupted: Voice can be interrupted or not
• PCUI: Prompt and Connect User Information
o Play Type: Dial tone or voice prompt selection o Voice File: Voice prompt file
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o Max DTMF: Maxtor of DTMF to be received. o Assign To: Result (received DTMF) will be assign to o End of DTMF: The digit to indicate dial end. o Interrupted: Voice can be interrupted or not
• PD: Play Duration for prepaid purpose
o Voice File: Leading voice prompt file o Language: Play duration language section
-English
-Chinese
o Interrupted: Voice can be interrupted or not
☻Note: The RADIUS servers need to be setup to send H.323/SIP credit time or
internal RADIUS must be used.
• PSTN L.H: PSTN Line Hunting
o Success To: If fine an available channel by system setup (call hunting) o Failed To: If not fine an available channel by system setup (call hunting)
•
Set Data: Assign value to a variable
o Assign To: Assigned variable o Use SysParam: Use system parameter to replace or not o Value: ANI, DNIS, User ID or other digits
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• Start: Call flow start
o Next Component
• Quit: Disconnect calls
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Example Call Flow as figure 4-3.
Example Description:
Components Contents
Start Component ID: 1000
Next Component: 1001
CTB
Component ID: 1001
PSTN To: 1011 H.323 To: 1009 SIP To: 1008
CIB
Component ID: 1011
Info Type: ANI Prefix: 1 goto: 1010 (H.323 GK call) Prefix: 8 goto: 1004 (SIP Proxy call)
1011 Route for PSTN call
MakeCall
Component ID: 1010
Route Mode: Gatekeeper Finish To: 1005 Failed Other To: 1005
MakeCall
Component ID: 1004
Route Mode: SIP Proxy Call Finish To: 1005 Failed Other To: 1005
Disc
Component ID: 1005
Next Component: 1006
Quit
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Component: 1006
1001 Route for H.323Gatekeeper call
DM
Component ID: 1009
DM Parameter: DNIS DM Group ID: H.323 In Drop Next Component: 1007
MakeCall
Component ID: 1007
Route Mode: PSTN Finish To: 1005 Failed Other To: 1005
Disc
Component ID: 1005
Next Component: 1006
Quit
Component: 1006
1001 Route for SIP Proxy call
DM
Component: 1008
DM Parameter: DNIS DM Group ID: SIP In Drop Next Component: 1007
MakeCall
Component ID: 1007
Route Mode: PSTN Finish To: 1005 Failed Other To: 1005
Disc
Component ID: 1005
Next Component: 1006
Quit
Component: 1006
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Example Used Call Flow:
DM: 1009
Call to PSTN
Make Call: 1007
Call to PSTN
Start:1000
CTB:1001 PSTN to:1011 H323 to: 1009
SIP to: 1008
1011
PSTN in
Make Call: 1010
Make
Gatekeeper
call to H.323
to 1009 H.323 in
Quit: 1006 Disconnect
Finish to
Failed other to
Success /Failed to
Disc: 1005 Disconnect
Make Call: 1004
Make
SIP Proxy
call to SIP
CIB: 1011
Info Type: DNIS Prefix: 1 goto: 1010 Prefix: 8 goto: 1004
1
8
Success /Failed to
DM: 1008
Call to PSTN
to 1008
SIP in
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Configuration Manager
Configuration Management provides a way to save and reload the system configuration for future use.
Load a Configuration:
Step 1: When you need to load a saved configuration, click a saved configuration (i.e.
04/26/2004 Loading Test) item to load it back as figure 4.1-1.
Figure 3.7-1
Step 2: When screen shows “Current configuration will lost! Are you sure to load
this configuration?” click on OK button to load he saved configuration to the
working configuration as figure 4.1-1.
Figure 3.8-2
☺Note: It is need to restart the system to take effect of the new-loaded working
configuration.
Save the working Configuration:
Step 3: To save the current configuration, select a new created configuration and click
Save button, when screen shows “Description”, please enter the configuration
description (i.e. Billing Test) for the saved configuration as figure 4.2-2.
Figure 3.8-3
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Step 4: You can see the screen display the changes as figure 4.2-4.
Figure 3.8-4
Backup the working configurations:
Step 5: To backup the running configuration, click on Backup button, to back up
local hard disk. The whole running configuration will be compress into a zip file (file name: export.zip) and transfer back to local as figure 4.2-2.
Figure 3.8-5
Restore configuration:
Step 6: To restore the backup configuration file, click on Restore button, when screen
shows “Import Configuration file”, select backup file (i.e. c:\export.zip) click on Import button to restore the configuration to the working configuration as figure 4.2-2.
Figure 3.8-6
Compact the database file:
Step 7: In order to optimize the system performance, you can optional compact the
database by click Compact button as figure 4.1-2.
Figure 3.8-7
☺
Note: Please make sure that there is no others person to use database
concurrently.
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Apply Change
When you load a new working configuration, the system must be restarted to take effect.
Step 1: Click Configuration→Apply Change, the screen show “ The change you
mode need to restart the system for apply please confirm to restart or do it later.” Click on OK/Cancel to restart the system or not as figure 4.3-1.
Figure 4.3-1
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Chapter 5 Peer to Peer Mode Configuration
Environment used in this chapter
Process: PSTN → H.323 Call: DNIS (822656991001) → DM (PSTN In Drop) →Make
H.323 - Peer to Peer Call (1001)
→ SIP Call: DNIS (822656998888) → DM (PSTN In Drop) →Make SIP -
Peer to Peer Call (8888)
H.323 → DNIS (50932123321) → DM (H.323_in_drop) → Make Call
(0932123321)
SIP → DNIS (1130028610825123) → DM (SIP_in_drop) → Make Call
(0028610825123)
☺Digit Manipulation: Please refer section “Digit Manipulation”
Network Configuration
Please refer to section “Network Configuration”
Account Manager
Please refer to section “Account Manager”
Interface Configuration
Please refer to section “Interface Configuration”
H323 VoIP Network
P
eer to Peer Mode
H.323
Gateway
SIP VoIP
Phone 1001
Network
SIP USB Phone 8888
SIP Phone
H323 Phone
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H.323 Configuration
Step 1: Change Register To Gatekeeper to “No” to enable peer to peer mode as
figure 5.1-1.
Figure 5.1-1
Frequency used parameters:
• Register to Gatekeeper: No
SIP Configuration
Step 1: Change SIP Register to “No” to enable peer to peer mode as figure 5.2-1.
Figure 5.2-1
Frequency used parameters:
• Primary SIP Register: No
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Address Book
For making a Peer-to-Peer call, the IP device must has an address record in
the phone book for routing.
Step 1: Click Address Book adds a new address book for the peer to peer calls, New
to add as figure 5.3-1.
Figure 5.3-1
Step 2: Enter the related parameters and click Apply button as figure 5.3-2.
Figure 5.3-2
Field Description:
• Name: H.323-LanPhone or SIP-Cisco
• Tel/Prefix: 1002
• Trans Address:
- H.323 Call: 192.168.5.102 or 192.168.5.102:1720
- SIP Call: sip:8001@192.168.5.61 or sip:8001@192.168.5.61:5060 or
sip:8001@ctivnet.net
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Step 3: You can see the screen displays the new Address Book as figure 5.3-3.
Figure 5.3-3
☻Note: You must apply the change to take effect for the change.
Digit Manipulation
Please refer to section “Digit Manipulation”
Call Flow Editor
Please refer to section “Call Flow Editor”
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Call Flow (P2P Mode):
DM: 1009
Call to PSTN
Make Call: 1007
Call to PSTN
Start:1000
CTB:1001 PSTN to:1011 H323 to: 1009
SIP to: 1008
1011
PSTN in
to 1009
H.323 in
Quit: 1006 Disconnect
Finish to
Failed other to
Disc: 1005 Disconnect
Make Call: 1004
Make
Peer to Peer
call to SIP
Success /Failed to
DM: 1008
Call to PSTN
to 1008
SIP in
DM: 1013
Call to PSTN
Configuration Manager
Please refer to section “Configuration Manger”
Apply Change
Please refer to section “Apply Change”
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Chapter 6 SIP to H.323 Mode Configuration
Environment used in this chapter
H323 VoIP Network
Process: SIP → H.323 Call: DNIS (8861001) → DM (SIP In Drop) →Make H.323 (1001)
H.323 → SIP (8868888) → DM (H.323_in_drop) → Make Call (8888)
☺Digit Manipulation: Please refer section “Digit Manipulation”
Network Configuration
Please refer to section “Network Configuration”
Account Manager
Please refer to section “Account Manager”
Interface Configuration
Please refer to section “Interface Configuration”
H.323 Configuration
Please refer to section “H323 Configuration”
SIP Configuration
Please refer to section “SIP Configuration”
S
IP to H.323 Mode
H.323 Gateway
SIP VoIP
Phone 1001
Network
SIP USB Phone 8888
SIP Phone
H323 Phone
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Address Book
Please refer to section “Address Book”
Digit Manipulation
Please refer to section “Digit Manipulation”
Call Flow Editor
Please refer to section “Call Flow Editor”
Call Flow (P2P Mode):
Configuration Manager
Please refer to section “Configuration Manger”
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Apply Change
Please refer to section “Apply Change”
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Chapter 7 Advance Configuration Reference
Configuration
System Configuration
Start Path: Configuration→System
Figure 7.1-1
Parameter Description:
• CDR Mode: Call detail record generating mode (Refer to “Appendix 3 Retrieve
CDR Information” for detail file description)
o File Only: Log CDR into the file only. It can be retrieved by ftp (directory
c:\cd cdr).
o Radius Start/Stop: Log CDR into the file and send RADIUS start/stop billing
message out.
- VoIP: enable VoIP site RADIUS billing message or not.
- PSTN: enable PSTN site RADIUS billing message or not.
o Radius Stop: Log CDR into the file and send RADIUS stop billing message
out.
- VoIP: enable VoIP site RADIUS billing message or not.
- PSTN: enable PSTN site RADIUS billing message or not.
• CDR Keepdays: CDR system keeping days
• Hot Swappable: Hot swappable support (reserved)
• First Digit Timeout: The max to time (in second) waits for receiving the first
digit entered (5~20 sec).
• Inter Digit Timeout: The max to time (in second) waits for the between two
digits (5~20 sec).
• Debug Level:
o Critical: Show critical error messages only o Warring: Show warring and critical error message only o Information: Show information, warring and critical message only o Debug: Show all debug messages o Full Trace: Show all status and debug messages
☻Note: Please set to “Critical” only, or the whole system performance will be hitted.
• Time Expired Notify: Seconds to be notifying caller before communication
expired. This function is used for Pre-Paid calling card service and must cooperate with RADIUS Server.
• Almost Expired Tone: Communication expired notice tone selection
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• Fast Response Timeout: The maximum times to wait for response. It’s depende
on the network speed.
• No Answer Timeout: The maximum the (in second) to wait the remote party
answer (pick up phone)
o Notify Tone#1: o Notify Tone#2:
• Authentication Mode: Authentication by WellGate 5250 or RADIUS
o Internal: Authentication building User ACL o External: Authentication by RADIUS o Ext. AAA Failure Opt: Bypass or disconnect incoming calls when external
• Version: 5.1
Interface Configuration
Start Path: Configuration→Interface
Figure 7.2-1
Basic Parameter Description:
• Interface ID: System parameter
• Card slot: System parameter
• Interface Type: System parameter
• Description: System parameter
• Serial No: System parameter
• License Key: System parameter
• IP Address: IP address used for voice RTP stream
• Subnet Mask: Submask (doesn’t support super class)
• Default Gateway: Default gateway for routing
• PCM Type: PCM type encoding, E1 A-law; T1 u-law
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Advance Interface Configuration: Start Path: Configuration→Interface →Advance
Figure 7.2-2
Advance Parameter Description:
• Interface ID: System parameter
• UDP Port Base: UDP port used for RTP stream, each channel needs 3 RTP
ports and must be started by a multiple of 10
• IP Precedence: Voice package priority setting
o Routine Precedence o Priority Precedence o Immediate Precedence o Flash Precedence o Flash Override Precedence o Critical Precedence o Internetwork Precedence o Network Precedence
• IP TOS: Top of Service with the following priority selection
o Normal Service o Minimize Monetary o Maximize Reliability o Maximize Thought o Minimize Delay
• PCM Idle Pattern: This pattern will be sending on each B channel PCM time
slot when the channel is idle (not connected). The default value for A-Law is 0xff and for Mu-Law is 0x55. You only change it when SWITCH need.
• CAS Idle Pattern: When channel is idle, ABCD (CAS) pattern to be applied
CAS signaling bus
• Jitter Min Delay: The minimum delay time of Jitter buffer. The range is 0 to
150ms. Default value is 150ms. Which has better voice quality but the delay time will be long.
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• Jitter Opt Factor: Jitter buffer optimization factor from 0 to 12. The default
value is 7. Set to 0 will have lowest voice delay but have bad voice quality. Set to 12 will have long voice delay but with better voice quality
• EC Tail Length: Echo Cancellation Length, default value is 32ms
• Silence Compress: Enable silence compress or not
• TDM Bus Clock: TDM Bus clock source
o Internal: derived from internal oscillator o External: derived from external PSTN E1/T1 clock
• Detect Fax Mode: T.38 fax detecting method
o Answering Fax only: Detect answer tone to initiate T.38 o Fast Fax Detect: Detect calling and answer tone for T.38. Use Answering
fax only when fast fax detect miss detect a fax call.
• Auto Clock: Automatic detect trunk clock source. It is recommended to specify clock source.
• Local Reference: TDM bus reference clock. Please set to a connected trunk.
• Overlap Digit: Enable Q.931 overlapping sending or not.
• DTMF Interval: Wait overlap digits time out
• CAS Send Restart: When channel is blocked, send restart or
not.
• Reset Trunk When Link Up: When trunk is started, restart channels or not.
Dial Plan Configuration
Dial Plan can be used to assign the ISDN number plan based on prefix setting.
Start Path: Configuration→Interface→Dial Plan
Figure 7.3-1
Basic Parameter Description:
• Prefix: Called party number prefix
• Src Num Plan: ISDN Source number plan
• Src Num Type: ISDN Source number type
• Dest Num Plan: ISDN destination number plan
• Dest Num Type: ISDN destination number type
• ApplyTo: Trunks apply to
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T1/E1 T runk Configuration
Start Path: Configuration→Interface→Trunk
Figure 7.3-1
Basic Parameter Description:
• Interface ID: System parameter
• Trunk ID: System parameter
• Trunk Type: T1or E1 selection
• Description: Description for this trunk ID
• Termin Side: Network site or User Site (normally, you set to “user site” when
connect to switch)
o User Side o Network Side
• Trunk Mode: Trunk operation mode
o Disable: Disable the trunk o Normal: Accept PSTN and VoIP calls o PSTN incoming only: Allow the PSTN incoming calls only o VOIP incoming only: Allow the VOIP incoming calls only
• Hunting Method: PSTN trunk hunting method for available channel
o Random: Hunt randomly o Cyclic: Initial hunt (after power-up/reboot) begins with B channel 1;
subsequent hunts begin with position following last successfully allocated resource
o Rotary: Hunt always begins with B channel 1 o Reverser Rotary: Hunt always begins with B channel 31 o Reverser Cyclic: Initial hunt (after power-up/reboot) begins with B channel
31, follows next available channel in reverser order
• CAS Variance: CAS counting variance
• Framing Method:
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o For T1
- super frame
- 4-frame multi-frame
- 12 frame multi-frame (D4)
- extend super frame without CRC6
- extend super frame with CRC6
- 72-Frame Multi-Frame
o For E1:
- Automatic CRC4 or Double Frame selection
- Double Frame Format
- CRC4 multi-frame
- CRC4 extend multi-frame
• Protocol Tag: supported protocol on T1/E1 interface with PSTN switch o For T1:
- T1 CAS
- T1 RAW CAS
- T1 NI2 ISDN
- T1 4ESS ISDN
- T1 5ESS 9 ISDN
- T1 5ESS 10 ISDN
- T1 DMS100 ISDN
- T1 NTT ISDN: used to connect NTT INS-1500 ISDN standard (Japan Only)
- T1 HKT ISDN
- T1 QSIG
- T1 EURO ISDN
- T1 DMS100 MERIDIAL ISDN
- T1 NI1 ISDN
o For E1:
- E1 EURO ISDN: used for most of European ISDN standard
- E1 MFCR2
- E1 CAS
- E1 RAW CAS
- E1 AUSTEL ISDN: Australia E1 ISDN Variance
- E1 HKT ISDN: Hong E1 ISDN Kong Variance
- E1 KOR ISDN: Korea E1 ISDN Variance
- QSIO
- E1 TNZ ISDN
• Line Code: T1: you can choose AMI, B8ZS; E1: you can choose AMI, HDB3
• PSTN Trace: PSTN layer debug trace. It will generate a debug trace file for
tracing purpose. Only enables it under Welltech technical supports instruction and disable it when complete the debug
• Inbound DM Group: Digit Manipulation group used for incoming calls
associated to this trunk
• Outbound DM Group: Digit Manipulation group used for outgoing calls
• Local Ring Back: Provide ring back tone for PSTN or not. It only works when
VoIP outgoing Fast Start is disabled.
• Channel Mask: Channel mask for incoming or outgoing calls (default: 0xffffffff)
Start from MSB each bit, indicate a time, slot a trunk (e.g. 0x0000ffff: 0~15 B channel mask, 17~31 B channel free)
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• Clock Master: PSTN trunk clock source
Advance Trunk Configuration: Start Path: Configuration→Interface →Trunk →Advance
Figure 7.3-2
Advance Parameter Description:
• Interface ID: System parameter
• Trunk ID: System parameter
• Src Num Plan: ISDN source number plan
• Dest Num Plan: ISDN destination number plan
• Src Num Type: ISDN source number type
• Dest Num Type: ISDN destination number type
• Src Num Presen: ISDN source number presentation
• Src Num Screen: ISDN source number display
• Input Gain: Voice Gain from PSTN to IP side (default: 0 db)
• Output Gain: Voice Gain from IP to PSTN side (default: 0 db)
• Q.931 General Opt.: used for Q.931 general behavior.
o 0x00000001: No sending of STATUS message on receipt of an unknown
IE. If this bit is set, then ISDN Stack does not generate a STATUS message after having received a message containing 1 or more unknown/unrecognized IE(s). This bit applies only for network variants for which the sending of STATUS in this case is optional (where recommendation says “ a SATUS MAY be returned”)
o
0x00000002: No sending of STATUS message on receipt of an optional
IE with invalid content. If this bit is set, then ISDN Stack does not generate a STATUS message after having received a message containing 1 or more optional IE(s) with invalid content. This bit applies only for network variants for which the sending of STATUS in this case is optional (where recommendation says “a STATUS MAY be returned”).
o
0x00000004: Unknown/unrecognized Facility IE accepted. If this bit is set,
then NS does not reject a received message containing a Facility IE that it does not recognize and acts as if the IE was correct. It applies in network variants where a complete ASN1 decoding is made on Facility IE
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o 0x00000080: Only applicable when configuration is Euro ISDN, User-side,
outgoing call . If this bit is set, then the board sends a CONNECT_ACK message when receives a CONNECT.
o 0x00000100: Only applicable when configuration is ETSI. If this bit is set,
BC and HLC IEs in Alert, CALL_PROC, CONNECT and PROGRESS message are rejected.
o 0x00000200: Only applicable when configuration is 4ESS, DMS, 5ESS,
N12 or HKT, NFAS-both incoming and outgoing calls. If this bit is set, then ISDN calls on NFAS have an interface ID different to the default one (refer to NFAS Appendix). The interface ID value is taken from the Boardparam of the NFAS Member Trunk config. (i.e.,board_params. Trunk Config[i]. Protocol Specific. ISDN Trunk. ISDN_NFAS_Interface ID).
o 0x00000800: Only applicable when configuration is 4ESS, DMS, 5ESS or
N12. If this bit is set, the channel ID is always set to EXPLICIT interface ID, even if the B-channel is on the link bearing the D-channel.
o 0x00008000: Only applicable when configuration is ETSI. If this bit is set,
Mu-law (μ-Law) is also accepted. Otherwise, only A-law is accepted.
o 0x00010000: Only applicable when configuration is ETSI. If this bit is set,
calling party number octet 3a is always present, even if presentation and screening have default values. Otherwise, usual rule is used.
o 0x00020000: Only applicable when configuration is N12, QSIG or ETSI.
If this bit is set, the call is cleared on reception of STATUS with incompatible state. Otherwise, no action is taken
• Q.931 Incoming Opt.: used for Q.931 incoming call behavior
o 0x00000010: Automatic answering on TELEPHONY incoming calls︰
When this bit is set, Board sends a CONNECT (answer) message on TELEPHONY incoming calls.
o 0x00000020: Automatic answering on NOT TELEPHONY incoming calls:
When this bit is set, Board sends a CONNECT (answer) message on NOT TELEPHONY incoming calls.
o
0x00000800: When this bit is set, the ISDN Stack forces the sending of
the Channel-id Information Element in the first response to an incoming call indication. When this bit is not set, The ISDN Stack forces it only if it is mandatory for the running operator , or if on NT-side. This have been identified as solving a problem with Coral PBX that requests a Channld in the first respond to an incoming call from it .
o
0x00001000: When this bit is set, the ISDN Stack does NOT
automatically generate a Setup ack. When this bit is not set, the ISDN Stack sends a Setup Ack when it detects overlap receiving in progress.
o 0x00002000: When this bit is set, the ISDN Stack forces the sending of
Channel-id Information Element(IE) in the Call-Proceeding message. When this bit is not set, the ISDN Stack forces it only if it is mandatory for the running operator, or if on NT-side.
o 0x00010000: When this bit is set, the board automatically sends a
Progress-Indicator #8 (“in-band tones/announcements available”) in the Setup-Ack message that is sent back automatically by the board when it receives and accepts a Setup message in overlap-receiving mode (e.g no digit in the Setup), for Voice calls only (BC encoded as Speech or 3.1-
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Audio). This enables tone generation to the Terminals after handset off­hook.
• Q.931 Outgoing Opt.: used for Q.931 outgoing behavior
o 0x00000002: Automatic generation of ｀Sending-complete＇ information
element in SETUP (as result of Place Call)．When this bit is set , Board does not generate automatically the 'Sending-complete' information
element in the SETUP. The User application must request it in the Place Call function. Otherwise (if this bit is not set), the Board generates it automatically in the SETUP message only.
o 0x00000010: use Mu-law if this bit is set, or A-law will be used. Apply
only for Korea variance, you can OR the required option together
o 0x00000080: When this bit is set, ISDN stack uses the KEYPAD IE to
store the called number digits instead of the CALLED_NB IE. Only applicable for KOR variant (Korean network). Useful for Korean switches that do not accept the Called_nb IE.
o 0x00000100: When this bit is set, ISDN Stack forces the sending of a
Channel-id IE in an outgoing SETUP message even if it is not required by the standard(i.e., it is optional only ), and no Channel-id was specified in the establishment request. This is useful to increase compatibility with switches that require it . On PRI lines it indicates a not yet used channel id, preferred only.
o 0x00000200: When this bit is set, ISDN Stack sends G..711 A-Law in
outgoing voice calls. When this bit is cleared, ISDN Stack sends default G.711-Mu-Law in outgoing voice calls. Applicable for 5ESS variant (T1).
• Trans Cap: Transfer Capability
o Voice Service o Data Service o Modem Service
• CallID Transfer Type: Call ID transfer type
o Disable Caller ID: default parameter o Transparent Caller ID o Relay Caller ID o Bypass Caller ID
Reset Configuration
Reset a channel or a trunk idle state.
Start Path: Configuration→Interface→Detail→Reset
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Figure 7.4-1
Start Path: Configuration→Interface→Detail→Reset
Figure 7.4-2
Basic Parameter Description:
• Trunk: Reset trunk ID
• Channel: Rest channel selection
- All Channel: Reset all channel
- 0~31: Reset 0~30 logical channel to reset
H.323 Configuration
Start Path: Configuration→H.323
Figure 7.5-1
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Basic Parameter Description:
• Register To Gatekeeper: Register to Gatekeeper or not
o Yes: Register to GK o No: Not register to GK
• Gatekeeper IP: Gatekeeper IP Address
• Gatekeeper RAS: UDP Port number listened on Gatekeeper (default: 1719)
• E.164 Tel: Telephone number to be registered to Gatekeeper
• Register H.323 ID: H.323 alias name to be registered to Gatekeeper
• Register Time To Live (sec): The registration maximum time to live setting
when registered to the Gatekeeper
• Response Timeout (Q.931)(sec): The maximum time to wait for response from
sending call setup signal out
• Connect Timeout (Q.931)(sec): The maximum time to wait for connection
(answer) from dialing out the destination number
• DTMF Relay: DTMF transfer type selection
o RTP relay (RFC 2833): DTMF relay via RTP packet (RFC2833 standard) o DTMF transparent: transmitter DTMF over voice channel o H.245 Signal input: DTMF relay via H.245 user signal input o H.245 Alphanumeric: DTMF relay via H.245 Alphanumeric signal o Q.931 User Information: DTMF relay via Q.931 User to user information
• Fax Transport: Fax transport type selection
o Transparent mode: Transparent mode (by voice packet) o T.38 Fax Relay (H.245 mode): T.38 Fax relay (H.323 Annex D) o T.38 Fax Relay (Propriety mode): T.38 Fax Relay (propriety mode) o FRF11 Fax Relay (Propriety mode): FRF11 Fax Relay (propriety mode)
• Fast Connect Mode: Connection of H.323 call fast mode
o Disable: Don’t use Fast Start. o Enable Fast Start Both Site: Use Fast Start for incoming call and outgoing
H.323 calls
o Fast Start-H.323 incoming only: Enable Fast Start for H.323 incoming
calls only
o Fast Start-H.323 outgoing only: Enable Fast Start for H.323 outgoing calls
only.
o Early H.245: Use Early H.245
• H.245 Tunneling: Transfer the H.245 message over the Q.931 channel
• H.450 Service: Enable the H.450 calls transfer service
• FS Enable 1-6 (Codec Priority 1-6): Enable Fast Start codec selection for each
codec
• Inbound DM Group: Digit Manipulation Group for H.323 incoming calls
• Outbound DM Group: Digit Manipulation Group for H.323 outgoing calls
Advance H.323 Configuration: Start Path: Configuration→H.323 →Advance
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Figure 7.5-2
Advance Parameter Description:
• RAS Multicast IP: RAS multicast IP for Gatekeeper searching
• RAS Multicast Port: RAS multicast Port for Gatekeeper searching
• Max Call: The maximum H.323 calls
• Max Channel: The maximum channel of each H.323 call
• RAS Port: Local RAS port (default: 1719)
• Q.931 Port: Local TCP port number of Q.931
• T.38 ECM Mode: T.38 Error Correction Mode
o T.38 ECM Interoperable mode o T.38 ECM Backward Compatible Mode
• FAX Rdepth: T.38 relay redundancy packet depth for high-speed mode.
• H.245 Option: Separate the H.245 channel in the call of the Fast Start mode or
not.
• G.723 Psize: G.723 transmission packet size in ms (default: 30ms)
• G.729 Psize: G.729 transmission packet size in ms (default: 20ms)
• G.711 Psize: G.711 transmission packet size in ms (default: 20ms)
• Wait H323 Idle Timeout (sec): Max time to wa it H.323 idle
when call is in disconnected state. After time out, the call will be terminated.
• H.323 Delay Drop Timeout (msec): Delay to drop a H.323 call.
SIP Configuration
Start Path: Configuration→SIP
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Figure 7.6-1
Basic Parameter Description:
• Primary SIP Register: Register to SIP proxy server or not
o Yes: Register to proxy server o No: Not register to proxy server
• Primary Register Server: SIP register proxy server IP Address
• Primary Register Port: SIP register proxy server port number (default: 1719)
• Primary Register User: SIP register proxy server User ID
• Primary Register Password: SIP register proxy server User Password
• Primary Register TTL: The registration maximum time to live setting when
registered to the SIP proxy server
• Secondary SIP Register: Register to SIP proxy server or not
o Yes: Register to proxy server o No: Not register to proxy server
• Secondary Register Server: SIP register proxy server IP Address
• Secondary Register Port: SIP register proxy server port number (default: 1719)
• Secondary Register User: SIP register proxy server User ID
• Secondary Register Password: SIP register proxy server User Password
• Secondary Register TTL: The registration maximum time to live setting when
registered to the SIP proxy server
• Primary Outbound Proxy Server: The IP address of an outbound Proxy the SIP
Stack uses.
• Primary Outbound Proxy Port: The port of an outbound Proxy the SIP Stack
uses
• Primary Outbound Proxy User: The User ID of an outbound Proxy the SIP
Stack uses.
• Primary Outbound Proxy Password: The password of an outbound Proxy the
SIP Stack uses.
• Secondary Outbound Proxy Server: The IP address of an outbound Proxy the
SIP Stack uses.
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• Secondary Outbound Proxy Port: The port of an outbound Proxy the SIP Stack
uses
• Secondary Outbound Proxy User: The User ID of an outbound Proxy the SIP
Stack uses.
• Secondary Outbound Proxy Password: The password of an outbound Proxy
the SIP Stack uses.
• Codec Selection Policy: Selection order to match the remote SDP for codec
selection.
o Local SDP Order: Use local SDP order to match codec o Remote SDP Order: Use Remote SDP order to match codec
• Local Codec 1~4: Codec selection priority (1 to 4) (1: highest, 4: lowest)
• G.723 Bit Rate Used: G.723.1 high bits rate (6.3k) or low bit rate (5.3k) is used
• 180 SDP: Set SDP for 180 ring message
• 183 SDP: Set SDP for 183 call progress indication.
• DTMF Relay Method: DTMF transport type selection
o Transparent: transmit DTMF over audio channel o SIP INFO: Use SIP INFO Message to relay DTMF o RFC2833: Use RFC2833 for DTMF over RTP packet
- RFC2800 Payload Type: RTP payload type used for RFC2833 DTMF
relay
• Fax Transmission: Fax transparent type selection
o T.38 Fax Relay: T.38 fax relay o Transparent: Transparent mode (by voice packet)
• Accept Proxy Call Only:
o Yes: Only call from outbound proxy server is allowed o NO: Accept any SIP calls
• Inbound DM Group: Digit Manipulation Group for SIP incoming calls
• Outbound DM Group: Digit Manipulation Group for SIP outgoing calls
Advance SIP Configuration: Start Path: Configuration→SIP →Advance
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Figure 7.6-2
Advance Parameter Description:
• TCP Enable: Receive SIP TCP call or not.
• Max TCP Connection: Max Call: The maximum SIP TCP calls.
• Outbound Use TCP: Use SIP TCP for outbound call or not. If it set to no, UDP
is used.
• Register Use TCP: Use SIP/TCP to register to SIP register.
• TCP Port: The local TCP port on which the SIP Stack listens.
• UDP Port: The local UDP port on which the SIP Stack listens.
• Reliable Provision: Support PRACK or not (100rel)
• Max Call Leg: The maximum number of call-legs the SIP Stack allocates. You
should set this value to the maximum number of call your expect the SIP Stack to handle simultaneously.
• Max Transaction: The maximum number of transactions the SIP Stack
allocates. You should set this value to the maximum number of call your expect the SIP Stack to handle simultaneously.
• Max Register Client: The maximum number of Register-Clients the SIP Stack
allocates. You should set this value to the maximum number of call your expect the SIP Stack to handle simultaneously.
• Send Receive Buffer Size: The buffer size used by SIP Stack for receiving and
sending SIP messages.
• Reject Unsupported Extension: Yes or No
• Message Pool Page Size: Used to hold and process all incoming and outgoing
message in the from of encoded messages or message objects. It is recommended that you configure the page size to the average message size your system is expected to message.
• General Pool Page Size: Used by SIP Stack objects, such as call-legs and
transaction, to store the internal fields. For example, the call-legs object will store the To, From and Call-ID headers and the local and the remote contact addresses on the general pool pages. The general pool is also used from other activities that demand memory allocation.
• Application Pool Page Size: The size of page in the application pool
• Retransmission T1: T1 determines several timer as defined in RFC3261. For
example, when an unreliable transport protocol is used, a Client Invite transaction retransmits requests at an interval that start at T1 seconds and doubles after every retransmission. A Client General transaction retransmits requests at an interval that starts at T1 and doubles until it reaches T2. (Default Value: 500)
• Retransmission T2: Determines the maximum retransmission interval as
defined in RFC3261. For example, when an unreliable transport protocol is used, general requests are retransmitted at an interval which starts at T1 and doubles until reaches T2. If a provisional response is received, retransmission continue but at an interval of T2. (Default Value: 4000)
• Retransmission T4: T4 represents the amount of time the network takes to
clear message between client and server transactions as defined in RFC3261. For example, when working with an unreliable transport protocol, T4 determines the time that UAS waits after receiving an ACK message and before terminating the transaction. (Default Value: 5000)
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• Invite Linger Timer: After sending an ACK for an INVITE final response, a
client cannot be sure that the server has received the ACK message; the client should be able to retransmit the ACK upon receiving retransmissions of the final response for inviteLingerTimer milliseconds.
• General Linger Timer: After a server sends a final response, the server cannot
be sure that the client has received the response message. The server should be able to retransmit the response upon receiving retransmissions of the request for generalLingerTimer milliseconds. (Default Value: 32000)
• Provisional Timer: When a client receives a provisional response, it continues
to retransmit the request, but with an interval of provisionalTimer milliseconds.
• Cancel General No Response Timer: When sending a CANCEL request on a
General transaction, the User Agent waits cancelGeneralNoResponseTimer milliseconds before timeout termination if there is no response for the cancelled transaction.
• Cancel Invite No Response Timer: When sending a CANCEL request on a
Invite transaction, the User Agent waits cancelInviteNoResponseTimer milliseconds before timeout termination if there is no response for the cancelled transaction.
• General Request Timeout Timer: After sending a General request, the User
Agent waits for a final response generalRequestTimeoutTimer milliseconds before timeout termination (in this time the User Agent retransmits the request every T1, 2*T1,…T2,…milliseconds)
• 183 to Alerting: When receive a SIP 183 message from remote site, send
Alerting in stead of Call Progress Indicator
• AutoSend 183: WellGate5250 always send Call Progress Indicator (SIP 183)
to VoIP party. It can be used for CAS protocol to enable early media.
• Behind NAT: Does WellGate 5250 is located behind NAT or not
• Public Signal IP: The static mapped IP for SIP signal
• Public Signal Port: The static mapped Port for RTP stream
• Public RTP IP: The static mapped RTP IP
• Public RTP Port: The static mapped RTP starting port
• Public RTP Port Interval: The WellGate 5250 has at least 30 RTP channels.
Each channel needs 3 ports mapping on NAT Server. The interval is used to caculate the right port for each channel.
• Overload Redirect: SIP overload redirect when WellGate5250 is not able for
service the call
• Redirect Host: Redirect host URI (format: user@siphost, siphost)
• Redirect Port: Redirect port number
• Send 487 When Recv CANCEL: When receive CANCEL form remote site,
send “487 Request canceled” or not
• Caller ID Mode:
o Local: use WellGate 5250 proxy user id o Caller: use SIP calling party ANI
• Receive Hold music source:
o Auto: Auto determinate to play hold tone based on SIP signaling. o Local: Play hold tone locally.
• On Hold music: Hold tone music file name
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• SIP UnRegist When Trunk Down: Enable or disable unregister
when all trunks is down. It can be used for load balancing.
• SIP OverLoad Reason: When all trunk are busy, the reason to
send to caller. Default is 438. When work with WS6500, 438 is required for load balancing hunting.
• Refer Call Use Refer By User: When a call is been transferred,
new call will use REFER-BY ID instead of original caller ID.
Behind NAT Example 1:
WellGate 5250 NAT Server Setting
One-by-One Static IP Mapping
192.168.111.112 210.59.163.11
Static Port Mapping 192.168.111.111:5060 210.59.163.10:10000
WellGate 5250 NAT Enable Setting:
Public Signal IP: 210.59.163.10 Public Signal Port: 10000 Public RTP IP: 210.59.163.11 Public RTP base port: 4000 (same as “Interface→Advance’s Config”)
Public RTP Port Interval: 10
Behind NAT Example 2:
WellGate 5250 NAT Server Setting
Static Port Mapping 192.168.111.111:5060 210.59.163.10:5060 RTP Channel 01 192.168.111.112:4000
4001 4002
210.59.163.10:10000 10001 10002
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RTP Channel 02 192.168.111.112:4010
4011 4012
210.59.163.10:10003 10004 10005
. . .
. . .
. . .
RTP Channel 30 192.168.111.112:4310
4311 4312
210.59.163.10:10357 10358 10359
WellGate 5250 NAT Enable Setting:
Public Signal IP: 210.59.163.10 Public Signal Port: 5060 Public RTP IP: 210.59.163.10 Public RTP base port: 10000 (same as “Interface→Advance’s Config”)
Public RTP Port Interval: 0
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Access Control
Access Control list can be used to filter the calls forms the IP Network, DNIS, and ANI. It must be used in call flow edit to take effect.
IP ACL
Start Path: Configuration→Access Control→IP ACL
Figure 7.7-1
Parameters:
• IP Network: IP Address or prefix used to be filtered
• Access Mode:
o Allow: the inputs IP Network are allowed for calls. o Disallow: The inputs IP Network are disallowed for calls.
☻Note: If in the system has both allowance and disallowance setup, the system
will check allowance first and disallowance later. If only disallowance inputted all IP will allow to work except disallowed network. If only allowance inputted, only those IP from allowance list will work.
ANI ACL
ANI ACL Start Path: Configuration→Access Control→ANI ACL
Figure 7.7-2
Parameters:
• ANI: Calling party number used to filter
• Access Mode:
o Allow: the calling numbers are allowed for calls o Disallow: The calling numbers are disallowed for calls
☻Note: If in the system has both allowance and disallowance setup, the system will
check allowance first and disallowance later. If only disallowance inputted all ANI will allow to work except disallowed ANI. If only allowance inputted, only those ANI from allowance list will work.
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DNIS ACL
Start Path: Configuration→Access Control→DNIS ACL
Figure 7.7-3
Parameters:
• DNIS: Called party number used for filter
• Access Mode:
o Allow: The called numbers are allowed for calls o Disallow: The called numbers are disallowed for calls
☻Note: If in the system has both allowance and disallowance setup, the system will
check allowance first and disallowance later. If only disallowance inputted all DNIS will allow to work except disallowed DNIS. If only allowance
inputted, only those DNIS from allowance list will work.
User ACL User ACL is used to store subscriber information when internal AAA is
enabled. Start Path: Configuration→Access Control→User ACL
Figure 7.7-4
Parameters:
• User: User ID (0~9, *#)
• Password: Password (0~9, *#)
• Prepaid Point: Allowed prepaid point (When prepaid point is used, the system
will deduct it automatically base on the rate setting.)
o Postpaid: postpaid user
• Status:
o Active: User is activeled o Inactive: User is inactived
☻Note: 1. IP Authentication method must be set to “ internal AAA” to talk effect.
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New a Calling Rate: The calling rate will have different appearance for different calling rate policy set in Radiu configuration.
Click Calling Rate button to add a new calling rate as figure 7.7-5.
Figure 7.7-5
Point per Second calling rate:
Calling rate (point per second) is used to convert prepaid point into prepaid time in second. For example, you can set calling rate to 5 for “100” prefix. When a caller, which has 200 prepaid point, calls “100xxxx”, the max talk time will be 200/5=40 seconds. If a calling rate is set to “0”, it means free charge.
New a Calling Rate (Second per Point):
Click Calling Rate button to add a new calling rate as figure 7.7-6.
Figure 7.7-6
Second per Point calling rate:
. Calling rate (Second per point) is used to convert prepaid point into prepaid second in time. For example, you can set calling rate (Second) to 6, charge point to 1 for “113” prefix. It means that every 6 seconds charge 1 point. When a caller, which has 200 prepaid point, calls “113xxxx”, the max talk time, will be 200*6/1=1200 seconds.
☺
Note: Tel prefix * is used as a default rate, you need to create it to work.
Search Condition:
You can search a user by User ID, Prepaid or Postpaid condition as figure 7.7-7.
Figure 7.7-7
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Number Replace
The purpose of “Number Replace” is to replace called number or calling number for PSTN or IP. It must be used in call flow to take effect.
Step 1: It is useful for real PSTN number to virtual VoIP number replacement. Click
Number Replace to add a new Number Replace Group, add as figure 7.8-1.
Figure 7.8-1
Field Description:
• Group ID: 1 (Number Replace Group identify)
• Description: SIP in
Step 2: Click the New created NR and Detail button to add digits setting as figure
7.8-2.
Figure 7.8-2
Field Description:
• Original Number: Original number filter
• Target Type: ANI or DNIS
• Target Number: The ANI or DNIS are change to target nubmer
Routing Plan
The purpose of Routing Plan is to select T1/E1 trunk and channels by your preference when there is a call from IP side to PSTN side. The PSTN must be used in call flow edit or line hunting component to take effect.
Hunting Group
Start Path: Configuration→Routing Plan→Hunting Group
Figure 7.9-1
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Parameters:
• Group ID: Hunting Group ID
• Description: Description of Hunting Group
• Hunting Method: Route selection
o Random: Random select a trunk within this hunting group
o Priority: Select a trunk by priority. (Priority 1 has lowest priority; 9 has
highest priority)
o Round Robin: Call is hunting rotationally
Start Path: Configuration→Routing Plan→Hunting Group→Detail
Figure 7.9-2
Parameters: Group: 4 Description: FET Trunk 02 and 03
• Interface ID: Interface ID
• Trunk ID: trunk id for group 4
• Priority: Trunk priority
• Channel Mask: Channel mask for incoming or outgoing calls (refer T1/E1
Trunk Configuration)
☺
Note: When a Route Plan channels mask is cooperated to trunk channel mask to
decide the channel availity 17~31 channels are available: Example 1: Trunk ID: 0 channel mask: 0xffffffff
Route Plan channel mask: 0x0000ffff Available channel: 0x0000ffff (17~31) channels.
Example 2: Trunk ID: 0 channel mask: 0xffff0000
Route Plan channel mask: 0xffc00000 Available channel: 0xffc00000 (1~9) channels.
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Call Routing The call routing can be used for hunting a PSTN trunk by prefix.
Start Path: Configuration→Routing Plan→Call Routing
Figure 7.9-3
Parameters:
• Group ID: Select the T1/E1 according to the selection of Hunting Group ID
when dialed number is matched
• Number To Route: The dialed telephone number to be matched
• Matched ANI Prefix: Calling party number used to filter
• Allow Use Others: To select other T1/E1 trunk when all trunk are busy at your
desired Hunting Group.
o Allowed: The call will use other T1/E1 trunks which is not belong to the
selected hunting group
o Forbad: The call will be disconnected immediately
Radius Setting
When you have an external RADIUS server to do the AAA (Authorization, Authentication and Accounting), enter the correct parameter to the Radius setting. It
must be used in call flow to take effect.
Start Path: Configuration→Radius Setting
Figure 7.10-1
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Parameters:
• Auth IP: Radius Authentication Server IP address (default)
• Auth Port: Radius Authentication Server Port
• Acct IP: Radius Account Server IP address
• Acct Port: Radius Account Server Port
• Backup Auth IP: Backup Radius Authentication Server IP address
• Backup Auth Port: Back Radius Authentication Server Port
• Backup Acct IP: Back Radius Account Server IP address
• Backup Acct Port: Back Radius Account Server Port
• Secret Key: The shared secret key with RADIUS Server
• Max Retry: The maximum retry times
• Response Time (sec): The maximum wait for response time from RADIUS
Server
• Auth Retry Interval (sec): The internal to resend the Authentication packet to
RADIUS Server.
• Acc Retry Interval (sec): The internal to resend the Account packet to
RADIUS Server.
• Switch Threshold: Switch to alternate RADIUS Server when failures are
occurred more than switch threshold.
• Auto Inactive: Auto inactive an unused or not
o Disable: Don’t auto inactive o Prepaid User: Auto inactive prepaid user only o Postpaid User: Auto inactive postpaid user only o All User: Auto inactive all unused user
• Inactive prepaid: The minimum credit point threshold for a prepaid user to be
inactived
• Inactive Period: The max unaccess days for a postpaid user to be inactived
• Charge Method: Billing charge method selection
o Point per Second: Point / calling rate = seconds o Second per Point: Point * calling rate / charge point = seconds
• Auto Clean: Auto clean the inactive user
o Disable: Don’t auto clean inactive user o Prepaid User: Auto clean prepaid user only o Postpaid User: Auto clean postpaid user only o All User: Auto clean inactive user
• Clean Filter: Auto clean filter
o None: Auto clean users exceed clean period without access the network o Inactive: Auto clean only to inactive users
• Clean Period: The maximum unaccess days to clean up. When the clean filter
is set Inactive, the unaccess day is start counting when the user is inacived
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Apply Change
1. Some of modification needs to restart system before it is effective to system
operation. “Apply the change” shows “The change you mode need to restart the system for apply please confirm to restart or do it later?” Click on OK button to reboot the system.
Figure 7.11-1
2. For the modification can be changed to fly, “Apply the Change” shows “Are you
sure to apply the running system?” Click on OK button to take effecting.
Figure 7.11-2
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Chapter 8 System Control
System
Start path: Click Control→System
Figure 8.1-1
Parameter:
• Soft Reset: Soft Reset at WellGate 5250
• Restart: Restart the WellGate 5250
• Shutdown: Shutdown the WellGate 5250
System Time
Timezone Setting
Step 1: If you would like to use timezone, click Timezone button to setup the system
timezone as figure 8.2-1.
Figure 8.2-1
Stardand:
Step 2: Select the Standard option to setup the system predefined time zone as
figure 8.2-2
Figure 8.2-2
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Parameter:
• Time Zone:
o Standard: Use a predefined standard time zone (Refer Timezone to
Country Mapping List)
o Customize: Use a user defined time zone
• Auto Daylinght Saving: Auto adjust daylinght saving time or not
User defined timezone :
Step 3: Select the Customized option and enter the time zone bias to set a user
defined timezone as figure 8.2-3
Figure 8.2-3
Parameter:
• Daylight Bias: The offset added to the Bias when the time zone is in daylight
saving time
• Daylight Start: The date that a time zone enters daylight time
o Month: 01 to 12 o Week Day: Sunday to Saturday o Apply Week (Day:01 to 05, Specifies the occurrence of day in the month;
01 = First occurrence of day, 02 = Second occurrence of day, ...and 05 = Last occurrence of day)
o Hour: 00 to 23
• Standard Start: The date that a time zone enters daylight time
o Month: 01 to 12 o Week Day: Sunday to Saturday o Apply Week (Day:01 to 05, Specifies the occurrence of day in the month;
01 = First occurrence of day, 02 = Second occurrence of day, ...and 05 = Last occurrence of day)
o Hour: 00 to 23
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Network
DNS Server Setting:
Step 1: After successfully logon to the system, we need to change the network
configuration. Click Control→Network to setup the network parameters as
figure 8.3-1.
Figure 8.3-1
Parameter:
• Primary DNS Server: Primary DNS Server IP network
• Secondary DNS Server: Secondary DNS Server IP network
• Host Name: Host name used to register to DNS Server
• Domain Name: Domain name used to
• Dynamic DNS Registration: Enable Dynamic DNS registration or not
SNMP
Start path: Click Control→SNMP→Community
Figure 8.4-1
Parameter:
• Community Name: Community name for network manager system accessing
• Access Rights: Giving access right to the community
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Start path: Click Control→SNMP→Trap
Figure 8.4-2
Parameter:
• Trap Community: Trap community name for NMS
• Trap Host: Trap host IP address
☺Note: It takes around 1-minute to update SNMP configuration and display
successful message.
Prompt Manager
Start path: Click Control→Prompt Manager
Figure 8.4-1
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☻Note:
1. You mast has a sound card in your PC to record the voice. You need to set
Network security in order to execute this recording. Click Tool→Internet
Option→Security→Custom Level.
2. Enable the following security to active setting:
Voice prompt editor:
- Download unsigned ActiveX control: Enable
- Initialize and script ActiveX control not marked as safe: Enable
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New, Record:
Step 1: Make sure you have installed microphone or other device when you want to
record, Click New and Record buttons to record as figure 8.4-2.
Figure 8.4-2
Stop, Pause, Play:
Step 2: Click Stop or Pause button to stop record, and click Play button to listen the
voice prompt as figure 8.4-3.
Figure 8.4-3
Save:
Step 3: Click Save button to saving the voice file at local path, and the screen shows
Please input the file path and file name!! (i.e. c:\irene_test.raw) as figure
8.4-4.
Figure 8.4-4
Save Remote File:
Step 4: Click Save Remote File to saving the voice file at WellGate 5250, and the
screen shows “please input the file path and file name!!” (i.e. 9999.raw) as
figure 8.4-5
Figure 8.4-5
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☻Note: The file name must be “ .raw” file format.
Open Remote File:
Step 5: Click Open Remote File button to open voice file at WellGate 5250 and
screen shows Voice File List as figure 8.4-6.
Figure 8.4-6
Open:
Step 6: Click Open button to open local host voice file and screen shows Choose File
as figure 8.4-7.
Figure 8.4-7
Close:
Step 7: Click Close button to close the voice file as figure 8.4-8.
Figure 8.4-8
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Copy:
Step 8: Select the desired voice range and click Copy button as figure 8.4-9
8.4-9
Paste:
Step 9: Click Paste button to paste the voice range as figure 8.4-10.
Figure 8.4-10
Cut:
Step 10: Select the desired voice range and click Cut button as figure 8.4-11.
Figure 8.4-11
Save As: Refer the Section “Save”
Save Remote As: Refer the Section “Save Remote File”
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Undo:
Step 13: Click Undo button to return modification, you can see the configuration that
haven’t be changed as figure 8.4-12.
Figure 8.4-12
Redo: Refer Section “Undo”
Zoom Zoom In Zoom Out:
Step 14: Select the desired voice range click Zoom button as figure 8.4-13.
Figure 8.4-13
Step 15: The screen shows the zoom out voice file range as figure 8.4-14.
Figure 8.4-14
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Delete Remote file:
Step 16: Click Delete Remote file button to delete remote voice file as figure 8.4-15.
Figure 8.4-15
Call Flow Editor
Please refer section “Call Flow Editor”
Account Manager
Please refer section “Account Manager”
Upgrade
Step 1: Click “Control→Upgrade” to upgrade the software as figure 7.5-1.
Figure 7.5-1
Field Description:
• File Name: Upload the software file name
• Upload: Remote Upload the software at WellGate 5250
• Apply: Remote apply the upload at WellGate 5250
Relogin
Please refer section “Relogin”
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Chapter 9 System Monitor
It provides a way to monitor the system status.
Line Summary Status
Show channel summary status.
Start Path: Monitor→Line Summary Status
Figure 9.1-1
Field Description:
• Refresh Interval (second): Refresh interval time (1, 5, 10 seconds)
• Line ID: Line ID (format: Interface: trunk: channel)
• Talk Time: Total conversation time
• Successfully calls: Total successfully calls (connected calls)
• Unsuccessfully calls: Total unsuccessfully calls (unconnected calls)
See the line detail:
Selection the line and click Detail button as figure 9.1-2.
Figure 9.1-2
Refer to line detail for field description
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Line Detail
Show detail channel status. Start Path: Monitor→Line Detail
Figure 9.2-1
Field Description:
• Refresh Interval (second): Refresh interval time (1, 5, 10 seconds)
• Line ID: Line ID
• Line Status: Current time status
• Call Originate: Call originate site
• ANI String: Calling party number
• DNIS String: Called party number
• PSTN Status: PSTN site status
• VoIP Status: IP site status
• Escape Time: Talk time
System Status
Show current VoIP and Trunk status
Start Path: Monitor→System Status
Figure 9.3-1
Field Description:
• Green light indicates OK.
• Yellow light indicates unused or D channel down
• Red light indicates failure
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Event Log
Show system log status.
Start Path: Monitor→Event Log
Figure 9.4-1
Field Description:
• Type: Event Log type
o Information o Warring o Error
• Date: Event created date
• Time: Event created time
• Source: Executable program
• Category: Event type (none, welltech Sys…)
• Event ID: Event Log
☻Note: You can click Clear button to clear all event log.
See the detail event log:
Double click the log or select the log and click detail to see the log detail.
Figure 9.4-2
Event Description: Event ID Event Description Description
[GK]: [xxx.xxx.xxx.xxx:xxxx] not found or registered failure
Failed to register to H323 Gatekeeper
8003
[SIP Register]: [xxx.xxx.xxx.xxx:xxxx] not found or
registered failure
Failed to registered to SIP Registratar Server
8700
TRUNK ALARM:
TrunkId=x, Comment='', LOS=1,
LOF=0, RAI=0, AIS=0, RAI_CRC=0
Disconnect to PSTN
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8702 BOARD x TRUNK(S) FOUND Board x Trunk(s) found
8703
[0]: evt: D CHANNEL STATUS: runkId=3, Status=1, Comment='', LOS=14, LOF=0, RAI=108, AIS=145, RAI_CRC=-1
D Channel and Trunk ID (ID: 0) not available
9500 Gateway application started VoIP Gateway program start
9500 AAA Mgr application started AAA Manager program start
9500 TelnSvr application started Telnet Server program start
9501 VoIP Board (0) started Interface (ID:0) start
9502 H323 (SIP) stack started H323 (SIP) stack start
H323 GK [xxx.xxx.xxx.xxx:xxxx] found & registered Registered to H323 Gatekeeper
9503
[SIP Register]: [xxx.xxx.xxx.xxxx] Found & Registered.
Registered to SIP Registratar Server
9504 PSTN trunk (0) alarm clear Connect to PSTN
9505
[0]: evt: D CHANNEL STATUS: TrunkId=3, Status=0, Comment='', LOS=29, LOF=67, RAI=31, AIS=1, RAI_CRC=-1
D Channel and Trunk ID (ID:0) available
9600 SNTP client application started Failed / Success to connect SNTP server
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Debug Info
Start Path: Click “Monitor→Debug Info”
Figure 9.5-1
Filed Description:
• Get Log: Get debug log (-1~999)
• Search: Search debug logs
• Clear: Clear log
Ping
You can use the “Ping” to check an IP is active or not.
Start Path: Configuration→Ping
Figure 9.6-1
Field Description:
• Host IP Address: The IP address to ping
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Chat 10 Telnet & RS-232 Configuration
WellGate 5250 also can support to be managed by Telnet or Console port (RS-
232) for basic operations.
Interface:
Network: TCP/IP Telnet RS232:
- Connect using: COM1
- Baud Rate: 9600
- Data bits: 8
- Parity: None
- Stop bits: 1
- Flow Control: None
- Wire: Null modem line (crossed)
Logon WellGate 5250 by Telnet
Use Windows build-in Hyper Terminal or other telnet terminal emulator to login (e.g. telnet 192.168.111.111:10086). User ID & password will be required for login (default login user id: admin, password: admin & user id: root, password: root).
Command List:
Command Description
echo Auto echo on or off eventlog Clean or show system log message exit Quit the current session ipconfig Configure or show network information ping Check an IP address is available or not reboot Reboot reset Soft-reset shutdown Shutdown time Reset or show system time. timezone Setup or show system timezone useradmin Manage user account. help & ? View command list
Echo: auto echo on or not
Command Purpose
[root#]echo ?
Usage: echo on/off Example: echo on
[root#]echo on Echo is on [root#]echo off Echo is off (default ralue)
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Eventlog: show system log message
Command Purpose
[root#]eventlog ?
Usage: eventlog [-clear] Example: eventlog eventlog -clear
[root#]eventlog
Show system eventlog: Eventlog example:
Time: 2003-06-19 20:15:17 Event ID: 8700 Type: Warning Source : wellgate5x00 Description: [0]: evt: TRUNK ALARM: TrunkId=3
Time: 2003-06-19 20:15:17 Event ID: 8700 Type: Warning Source : wellgate5x00 Description: [0]: evt: TRUNK ALARM: TrunkId=2
Time: 2003-06-19 20:15:14 Event ID: 9501 Type: Information Source : wellgate5x00 Description: [0]: evt: BOARD STARTED: SLOT:8
Press any key to continue or press 'Q' to quit
[root#]eventlog -clear Clear all event log
Exit: Quit the current session
Command Purpose
[root#]exit Quit the current session
Ipconfig: Configuration or show network information
Command Purpose
[root#] ipconfig ?
Usage: ipconfig [-delete dns] [-dhcp] [-dns IPAddress1 IPAddress2 ] [-ip IPAddress -mask Mask -gateway Gateway] Example : ipconfig -ip 192.168.111.111 -mask 255.255.0.0 ­gateway 192.168.1.254 : ipconfig -dhcp : ipconfig -dns 192.168.1.1 : ipconfig -delete dns
[root#]ipconfig
Show current network configuration
USE FIXED IP (or DHCP) IP Address : 192.168.5.113 Subnet Mask : 255.255.0.0 Default Gateway : 192.168.1.254 DNS Servers : 192.168.5.1
168.95.1.1
[root#]ipconfig –delete dns
Delete the DNS servers setting
USE FIXED IP IP Address : 192.168.5.113 Subnet Mask : 255.255.0.0 Default Gateway : 192.168.1.254 DNS Servers :
[root#]ipconfig –dchp
Enable DHCP
USE DHCP IP Address : 192.168.5.10 Subnet Mask : 255.255.0.0 Default Gateway : 192.168.1.254
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DNS Servers : 192.168.5.1
168.95.1.1
[root#]ipconfig –ip
61.220.126 28 –mask
255.255.0.224 –gateway
61.220.126.1
Use fixed network configuration
USE FIXED IP IP Address : 61.220.126.28 Subnet Mask : 255.255.255.1 Default Gateway : 61.220.126.254 DNS Servers :
[root#]ipconfig –ip
61.220.126.115
Changes IP address only.
USE FIXED IP IP Address : 61.220.126.115 Subnet Mask : 255.255.255.1 Default Gateway : 61.220.126.254 DNS Servers :
[root#]ipconfig –dns
210.59.126.53
Changes DNS configuration only.
USE FIXED IP IP Address : 61.220.126.115 Subnet Mask : 255.255.255.1 Default Gateway : 61.220.126.254 DNS Servers : 210.59.126.53
Ping: Check an IP address is available or not
Command Purpose
[root#] ping ? Usage: ping IP.
Example: ping 127.0.0.1
[root#]ping 61.220.126.1
Ping result
Reply from 61.220.126.1 bytes=64 time=1ms TTL=29 Reply from 61.220.126.1 bytes=64 time=1ms TTL=29 Reply from 61.220.126.1 bytes=64 time=1ms TTL=29 Reply from 61.220.126.1 bytes=64 time=1ms TTL=29
Reboot:
Command Purpose
[root#] reboot ?
Reboot System
Are You Sure? (Y/N)
[root#]reboot Are You Sure?(Y/N)y
WellGate 5250 are rebooting
Shutdown:
Command Purpose
[root#] shutdown ?
Shutdown System
Are You Sure? (Y/N)
[root#]shutdown Are You Sure?(Y/N)y
WellGate 5250 are shutting down
Reset:
Command Purpose
[root#] reset ?
Soft reset System
Are You Sure? (Y/N)
[root#]reset Are You Sure?(Y/N)y
Time: Reset or show system time
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Command Purpose
[root#] time ?
Usage : time YYYY-MM-DD HH:NN:SS Example : Time 2002-01-01 12:00:00
[root#]time
Show current time
The current time is 2003-06-20 15:17:30
[root#]time 2003-07-29 23:14:53
Change system bios time
Timezone: Setup or show system timzone
Command Purpose
[root#] timezone ?
Fixed Zone List:
01. Afghanistan Standard Time
03. Arab Standard Time
05. Arabic Standard Time
07. AUS Central Standard Time
09. Azores Standard Time
11. Cape Verde Standard Time
13. Cen. Australia Standard Time
15. Central Asia Standard Time
17. Central European Standard Time
19. Central Standard Time
21. Dateline Standard Time
23. E. Australia Standard Time
25. E. South America Standard Time
27. Egypt Standard Time
29. Fiji Standard Time
31. GMT Standard Time
33. Greenwich Standard Time
35. Hawaiian Standard Time
37. Iran Standard Time
39. Korea Standard Time
41. Mexico Standard Time 2
43. Mountain Standard Time
45. N. Central Asia Standard Time
47. New Zealand Standard Time
49. North Asia East Standard Time
51. Pacific SA Standard Time
53. Romance Standard Time
55. SA Eastern Standard Time
57. SA Western Standard Time
59. SE Asia Standard Time
61. South Africa Standard Time
63. Taipei Standard Time
65. Tokyo Standard Time
67. US Eastern Standard Time
69. Vladivostok Standard Time
71. W. Central Africa Standard Time
73. West Asia Standard Time
75. Yakutsk Standard Time
02. Alaskan Standard Time
04. Arabian Standard Time
06. Atlantic Standard Time
08. AUS Eastern Standard Time
10. Canada Central Standard Time
12. Caucasus Standard Time
14. Central America Standard Time
16. Central Europe Standard Time
18. Central Pacific Standard Time
20. China Standard Time
22. E. Africa Standard Time
24. E. Europe Standard Time
26. Eastern Standard Time
28. Ekaterinburg Standard Time
30. FLE Standard Time
32. Greenland Standard Time
34. GTB Standard Time
36. India Standard Time
38. Israel Standard Time
40. Mexico Standard Time
42. Mid-Atlantic Standard Time
44. Myanmar Standard Time
46. Nepal Standard Time
48. Newfoundland Standard Time
50. North Asia Standard Time
52. Pacific Standard Time
54. Russian Standard Time
56. SA Pacific Standard Time
58. Samoa Standard Time
60. Singapore Standard Time
62. Sri Lanka Standard Time
64. Tasmania Standard Time
66. Tonga Standard Time
68. US Mountain Standard Time
70. W. Australia Standard Time
72. W. Europe Standard Time
74. West Pacific Standard Time
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Usage1 : timezone Zone (1 to 75) AutoDaylight (Y or N) Example1 : timezone 1 Y Usage2 : timezone -custom Bias DaylightBias DaylightStart StandardStart Bias : -12:00 to +13:00 DaylightBias : -12:00 to +13:00 DaylightStart : MM (Month: 01 to 12) ; WD (Day of week: 00 to 06) DD (Day:01 to 05 ;Specifies the occurrence of day in the month; 01 = First occurrence of day, 02 = Second occurrence of day, ..., 05 = Last occurrence of day HH (Hour:00 to 23) StandardStart : MM (Month: 01 to 12) ; WD (Day of week: 00 to 06) DD (Day:01 to 05 ;Specifies the occurrence of day in the month; 01 = First occurrence of day, 02 = Second occurrence of day, ..., 05 = Last occurrence of day HH (Hour:00 to 23) Example2 : timezone -custom +08:00 -01:00 04-00-01-02 10-00-05-02
[root#]timezone
Show current timezone info
Time Zone : (40) Mexico Standard Time (GMT -06:00) Daylight Bias : -01:00 Daylight Start : 05-00-01 02:00 Standard Start : 09-00-05 02:00 Auto Daylight : Y
[root#]timezone 40 n
Use pre-defined timezone
Time Zone : (40) Mexico Standard Time (GMT -06:00) Daylight Bias : -01:00 Daylight Start : 05-00-01 02:00 Standard Start : 09-00-05 02:00 Auto Daylight : n
[root#]timezone ­custom +08:00 -01:00 05-00-01-03 09-00-05­03
Use customized timezone
Time Zone : (99) Customized (GMT 08:00) Daylight Bias : -01:00 Daylight Start : 05-00-01 03:00 Standard Start : 09-00-05 03:00 Auto Daylight : Y
Please refer Timezone to Country Mapping List
Useradmin: Manager user account
Command Purpose
[root#] useradmin ?
Usage: useradmin [-add User] [-delete User] [-password User] Example: useradmin -add irene
[root#]useradmin
Show the current login user account
root
[root#]useradmin -list
Show the current user account list
rdmin root
irene [root#] useradmin -add irene Password : irene
Add the new user account: irene
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