Welltech Computer Co., Ltd.
WellGate 5200 User Guide - V3 - 1 -
Welltech Computer Co., Ltd.
CONTENTS
Chapter 1 WellGate5200 Introduction......................................................................4
System Description .................................................................................................... 4
Technical Specification..............................................................................................5
Audio Feature.............................................................................................................5
WellGate5200 Apperance Function Description........................................................6
Chapter 2 Logon WellGate5200.................................................................................7
Logon WellGate5200 .................................................................................................7
Network Configuration .............................................................................................. 9
System Time Configuration .....................................................................................10
Account Manager..................................................................................................... 12
Relogin.....................................................................................................................14
Chapter 3 Gatekeeper Mode Configuration...........................................................16
Environment used in this chapter.............................................................................16
Interface Configuration............................................................................................17
T1/E1 Trunk Configuration......................................................................................19
H.323 Configuration ................................................................................................21
Digit Manipulation................................................................................................... 22
Chapter 4 Call Flow Editor......................................................................................27
Configuration Manager............................................................................................37
Load a configuration management ......................................................................37
Save the working configuration to a selected configuration ...............................38
Apply Change ..........................................................................................................39
Chapter 5 Peer to Peer Mode Configuration..........................................................40
Environment used in this chapter.............................................................................40
Network Configuration ............................................................................................ 40
Account Manager..................................................................................................... 40
Interface Configuration............................................................................................40
Digit Manipulation................................................................................................... 41
Call Flow Editor.......................................................................................................41
H.323 Configuration ................................................................................................42
Address Book........................................................................................................... 43
Configuration Manager............................................................................................45
Apply Change ..........................................................................................................45
Chapter 6 Advance Configuration Reference ........................................................46
Configuration ........................................................................................................... 46
System Configuration........................................................................................... 46
Interface Configuration .......................................................................................47
T1/E1 Trunk Configuration..................................................................................49
H.323 Configuration............................................................................................52
Access Control .....................................................................................................54
Routing Plan ........................................................................................................58
Radius Setting ......................................................................................................60
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Apply Change....................................................................................................... 61
Chapter 7 System Control........................................................................................ 62
System...................................................................................................................... 62
System Time ............................................................................................................62
Network....................................................................................................................62
SNMP.......................................................................................................................63
Prompt Manager.......................................................................................................63
Call Flow Editor.......................................................................................................70
Account Manager..................................................................................................... 70
Upgrade.................................................................................................................... 71
Relogin.....................................................................................................................71
Chapter 8 System Monitor......................................................................................72
Line Summary Status...............................................................................................72
Line Detail ...............................................................................................................73
Event Log................................................................................................................. 73
Debug Info ...............................................................................................................75
Ping ..........................................................................................................................75
Appendix 1 Call Flow Example ...............................................................................76
One Stage Dialing (Gatekeeper Mode).................................................................... 76
One Stage Dialing (Peer to Peer Mode)...................................................................78
Two Stage Dialing (Gatekeeper Mode) ...................................................................80
Two Stage Dialing (Peer to Peer Mode) ..................................................................83
Two Stage Dialing with AAA (Gatekeeper Mode)..................................................86
Appendix 2 Java plug-in Installation ...................................................................... 90
Appendix 3 Retrieve CDR Information..................................................................91
Appendix 4 Quick Start Check List ........................................................................93
Appendix 5 Interface LED Description .................................................................96
Appendix 6 Voice Prompt Index.............................................................................97
Quick Function Reference.........................................................................................98
Index.......................................................................................................................... 103
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Chapter 1 WellGate5200 Introduction
System Description
WellGate 5200 supports ITU-T H.323 V3, SNMP V2, Call Detail Record, WEB
Management and other useful functions. It is a cost effective solution for VoIP trunk
gateway as well as high quality, reliable and full functions to meet customer
requirements.
Wellgate 5200 V3 Features:
- ITUT H.323 v3 and H.450 compliance
- Up to 4 T1/E1 programmable interface
- PSTN signaling: ISDN/PRI, CAS (MFC R2, MFC R1, E&M)
- Support RADIUS billing message and CDR file
- Support mixed Gatekeeper and Peer to Peer modes
- Support fast start, H.245 tunneling, and Early H.245
- Build-in phone book and prefix routing for Peer to Peer mode
- Audio Codec: G.711 (Alaw/Mulaw), G.729A, G.723.1 (5.3K/6.3K)
- Support Silent Suppression for G.729A, G.723
- Support G.168 echo cancellation
- Configurable audio payload size & adaptive jitter buffer
- Automatic voice/fax detection and T.38 fax relay (H.323 Annex D)
- Support in-band and out of band DTMF
- Intelligent PSTN Call Routing
- Flexible digit manipulation plan
- Support access control via ANI, DNIS, IP, Gatekeeper call or RADIUS
- Build-in IVR & call-flow controller
Web-based GUI Drag and Drop interface
Full control of call behavior (one-stage or two-stage dialing)
IVR functions
Support time duration play back (Chinese & English)
Power call information branch
Collected information validation
Active disconnect & reconnect without hang up
Selected disconnect cause code & behavior
Build-in internal AAA for debit & credit user
- Web-based graphic announcement management
- SNMP v2 (H.341) and SNTP support
- User account management
- Full Web management interface & real time monitor
- Multiple configuration saving
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Technical Specification
Interface
• Two 10/100MB Ethernet Ports (Auto Negotiation)
• Up to 4 T1/E1 (120 Ohm-RJ48C connectors [75 Ohm = with external 3
rd
party
BNC/RJ-48C adapter cables])
programmable interface
Protocol and Standard
• ITUT H.323 v3 and H.450 compliance
•
SIP/MGCP (**)
Audio Feature
• Codec -- G.711 A/µ-Law, G.723.1 (5.3K/6.3K), G.729A
• Support G.168 echo cancellation
• Configurable audio payload size & adaptive jitter buffer
• Support in-band and out of band DTMF
FAX Support
• Automatic voice/fax detection and T.38 fax relay (H.323 Annex D)
• Up to G3 FAX
• CISCO compatible
Management Feature
• Full Web management interface & real time monitor
• SNMP v2 (H.341) and SNTP support
• User account management
LED indicators for system status
• POWER: Power/DOC access
Power
• 90~240V auto switch
Environmental
• Operation temp: 0° C to 60° C
• Relative humidity: 5% to 95%
Dimension
• 483mm(L) x 450 mm(W) x 44mm(H)
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WellGate5200 Apperance Function Description
WellGate5200 Front Panel:
4
5
6
3
2
1
Functions:
1: Electric Fan
2: Keyboard
3: USB interface
4: Hard disk button activity indicator
5: Reset key
6: Power indicator
WellGate5200 Rear Panel:
1
1
1
7
8
9
4
6
5
3
2
1
Functions:
1: Electric Fan
2: AC Power outlet
3: AC Power switch (Keep on)
4: Com2 port (not available)
5: Trunk E1/T1 port
6: VoIP Enternet port
7: Keyboard
8: Mouse
9: Com1 port
10: Enternet port
11: VGA
12: print port (not available)
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Chapter 2 Logon WellGate5200
After connected E1/T1 & Ethernet cables into the WellGate5200, turned on the
power. The first step is to logon the system and set up the IP address.
Before you can use the Browser to config WellGate5200, you need to have
Java Standard Runtime (1.3.1 or later version) to make it work. Please refer to
Appendix 2 Java plug-in Install
for detail.
Logon WellGate5200
Setp1: Start IE5.0 (or later version) to navigate WellGate5200 Management System
by typing the default IP address (the default URL is
http://192.168.111.111:10087). The screen will display User ID and
Password as figure 2.1-1.
Figure 2.1-1
Note: The default network IP address is 192.168.111.111 and subnet mask is
255.255.0.0
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Step 2: Enter log user name and password (the default user id is root and user
password is root). You can manage your user account via web (refer to
Section “Account Manager
”) as figure 2.1-2.
Figure 2.1-2
Step 3: The screen shows the Home Page of WellGate5200 as figure 2.1-3.
Figure 2.1-3
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Network Configuration
Step 1: After successfully logon to the system, we need to change the network
configuration. Click Control→Network to setup the network parameters as
figure 2.2-1.
Figure 2.2-1
Step 2: Enter the deserved IP address, Submask and default gateway. Apply the
change by clicking apply button as figure 2.2-2.
Figure 2.2-2
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Step 3: When screen shows “Setup network configuration successfully!” It means
the IP Network setting is successfully changed as figure 2.2-3.
Figure 2.2-3
Note: “Network Control” takes around 5-second to apply the new network
configuration. Please logon again with new IP address after 5 seconds.
System Time Configuration
Step 1: When relogon to the new IP address; the next is to setup the system time.
Click Control→System Time to setup the system time as figure 2.3-1.
Figure 2.3-1
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Step 2: Click Time Zone button to setup the System Time Zone as figure 2.3-2.
Figure 2.3-2
Step 3: Enter current date and time. Apply the change by clicking Apply button as
figure 2.3-3.
Figure 2.3-3
Step 4: The screen will shows “Setup system time successfully!” It means the
System Time setting is successfully changed as figure 2.3-4.
Figure 2.3-4
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Step 5: If you would like to use SNTP to sync time with a SNTP V4 Server, click
Time Sync button to setup it as figure 2.3-5.
Figure 2.3-5
Account Manager
Step 1: You can manage your user account by click Control→Account Manager. To
add a new user account, Click New button as figure 2.4-1.
Figure 2.4-1
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Step 2: Enter the new user ID, password, user role and description, as you need.
Apply the change as figure 2.4-2.
Figure 2.4-2
Field Description:
• User ID: Login User ID
• Password: Login Password
• Confirm Password: Confirm new password again
• User Role: User Role
- Admin (Administrator)
- Operator
• Description
Step 3: When screen shows “Create user account successfully!” It means user
account setting is successfully created as figure 2.4-3
Figure 2.4-3
Note: The system provides 2 USER ID by default:
User 1: “root” Password: “root”
User 2: “admin” Password: “admin”
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Relogin
Step 1: Click Control→Relogin to relogon by another user account as figure 2.5-1.
Figure 2.5-1
Step 2: Enter new User ID and Password to relogon the WellGate5200 as figure 2.5-2.
Figure 2.5-2
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Step 3: The screen shows the Home Page of WellGate5200 as figure 2-5-3.
Figure 2.5-3
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Chapter 3 Gatekeeper Mode Configuration
Environment used in this chapter
PSTN incoming calls
WellGate5200
Prefix: 5
PSTN
T1 /E1
IP
LanPhone
E164: 1001
Gatekeeper
H.323 incoming calls
Gatekeeper Mode
Call Flow:
PSTN → DNIS (02822656991001) → Inbound DM (PSTN_in_drop) → Make
Call (1001)
H.323 → DNIS (5933111222) → Inbound DM (H.323_out_drop) → Make Call
(0932111222)
* Digit Manipulation: Please refer section “Digit Manipulation
”
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Interface Configuration
This section is going to setup the VoIP interface.
Step 1: Now we are going to setup the VoIP interface, click Configuration→
Interface to setup VoIP T1/E1 interface as figure 3.2-1.
Figure 3.2-1
Step 2: Double-click the installed interface (i.e Interface ID:0) to config it as figure
3.2-2.
Figure 3.2-2
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Step 3: Modify the VoIP Interface parameters (i.e. IP Address, Protocol Tag, Subnet
Mask and Default gateway) and apply the change by clicking Apply as
figure 3.2-3.
Figure 3.2-3
Frequency changed parameters: (Refer to section “Interface Configuration” for
more detail)
• IP Address: 192.168.111.204
• Subnet Mask: 255.255.255.0
• Default Gateway: 192.168.111.254
• Clock Source: External or internal (for PSTN)
• PCM Type: A-law or Mulaw
CAUTION: Subnet Mask does not support Supernet.
Step 4: After successfully to changed the Interface configuration, the screen come
back the page of Interface Configuration as figure 3.2-4.
Figure 3.2-4
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T1/E1 Trunk Configuration
This section is going to setup the PSTN trunk parameters.
Step 1: Select the installed interface to modify the trunk parameter by click Detail
button as figure 3.3-1.
Figure 3.3-1
Step 2: Select the trunk to be modified, and click Modify button as figure 3.3-2.
Figure 3.3-2
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Step 3: Modify the trunk parameters (i.e. Trunk Type, Termin Side, Trunk Mode,
Protocol Tag, Line Code) and apply the change by clicking Apply as figure
3.3-3.
Figure 3.3-3
Frequency Changed Parameters:
• Trunk Type: E1 or T1
• Termin Type: User Side or Network Side
• Trunk Mode: Normal
• Protocol Tag: ISDN protocol used
• Line Code: T1 or E1 line code used
• Inbound DM Group: PSTN_in_drop (refer to section “Digit Manipulation
”)
Step 4: After successed to change the Trunk Configuration, the screen come back the
page of Trunk Configuration as figure 3.3-4.
Figure 3.3-4
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H.323 Configuration
This section is going setup the H.323 parameter.
Step 1: Click Configuration→H.323 to configure the H.323 parameters as figure
3.4-1.
Figure 3.4-1
Step 2: Enter the correct parameter for deserved Gatekeeper mode, Gatekeeper IP,
E.164 and Register H.323 ID, Inbound DM Group and apply the change as
figure 3.4-2.
Figure 3.4-2
Frequency used parameters:
• Register to Gatekeeper: Yes
• Gatekeeper IP: 192.168.111.1
• E.164 Tel: 203
• Register H.323 ID: 203
• Outbound DM Group: H.323_in_drop (refer to section “Digit Manipulation”)
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Step 3: You can see the screen display the new configuration of the H.323
Configuration as figure 3.4-3.
Figure 3.4-3
Digit Manipulation
The purpose of “Digit Manipulation” is to add or drop dialed digits for PSTN
or IP side (Interface configuration for PSTN side & H.323 Configuration for IP side)
at the selected interface in order to meet local PSTN dialing requirement. It can also
be used in Call Flow Edit for flexible usage.
Step 1: We introduced the group and interface dependent digital manipulation to meet
the customer’s requires. Click Digit Manipulation to add a new Digit
Manipulation Group, add as figure 3.5-1.
Figure 3.5-1
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Step 2: Enter the related parameters and click Apply button as figure 3.5-2.
Figure 3.5-2
Field Description:
• Group ID:0 (Use to identify the DM Group)
• Description: H323_In_Drop
Step 3: When you see the screen with the new added DM Group, Select the new
created DM Group and click Detail button to add digits setting as figure 3.5-
3.
Figure 3.5-3
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Step 4: Click New button to add a new DM rule as figure 3.5-4.
Figure 3.5-4
Step 5: Create a new DM Group and DM record (H.323 incoming calls), enter the
related parameters (i.e H323_in_drop) and apply as figure 3.5-6.
Figure 3.5-6
Field Description:
• Matched Pattern: 5 (pattern to be matched)
• Group ID: 1-H323_In_Drop (belong to this DM group)
• Drop: 5 (drop digits)
• Insert: 0 (inset digits)
Example 1 Description:
H.323 incoming calls
↓
Dialed number: 5932111222
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↓
Match the pattern 5
↓
Delete 5 (Drop)
↓
Add 0 (Insert)
↓
New dialed number becomes 0912111222
Example 2 Description:
H.323 incoming calls
↓
Dialed number: 50282221111
↓
Match the pattern 502
↓
Delete 502 (Drop)
↓
New dialed number becomes 82221111
Step 6: Create another DM Group and DM record (PSTN incoming calls), enter the
related parameters (i.e PSTN_out_drop) and apply as following description
the changes as figure 3.5-7.
Figure 3.5-7
Field Description:
• Matched Pattern: 0282265699 (pattern to be matched)
• Group ID: 4-PSTN_in_drop (belong to this group id)
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• Drop: 0282265699 (drop digits)
Example Description:
PSTN incoming calls (DNIS mode)
↓
Dialed number: 02822656991001
↓
Match the pattern 0282265699
↓
Delete 0282265699 (Drop)
↓
New dialed number becomes 1001
Step 6: You can see the screen display the new configuration DM as figure 3.5-8
Figure 3.5-8
Note: Digit Manipulation have to tapped for PSTN Side (Trunk→
Outbound/Inbound DM Group), H.323 Side (H.323→Outbound/Inbound
DM Group) or Call Flow (refer to section “Call Flow Editor”) to take
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Chapter 4 Call Flow Editor
Call Flow Editor is used to control the call behavior including voice prompt,
AAA, DM…etc. It requires Java run time to run.
Step 1: Click Control→Call Flow Editor to create a Call Flow, click
button to
activate IVR Tool as figure 4-1
Figure 4-1
Component Description:
• New: Create a new call flow
•
Load Call Flow: Load call flow from WellGate5200
• Save: Save a call flow in WellGate5200
•
Cut: Cut a component
•
Copy: Copy a component
• Paste: Paste a component
• Delete: Delete a component
•
Line: Connecting 2 components together
• Select: Select the component at call flow workspace
•
Scroll: Scroll the call flow workspace
• Zoom: Zoom in or zoom out the workspace
• View Grid: View or not
• Show Component Table: Show all component table
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Step 2: Drag and prop the required component icon into the workspace as figure 4-2.
Figure 4-2
Right click the component to bring up the component propriety to setup
parameter:
•
AAA: Send Authorization for validation
o Success To: Success to component
o Failed To: Failed to component
•
Answer: Answer incoming call (PSTN only)
•
Branch: Play an announcement and branch into different route
o Voice File: Voice prompt file (“. raw” format) to be playing
o DTMF Length: Number of DTMF to be receiving
o Others: Default flow if not match
o DTMF: DTMF match pattern
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o Goto: The next component if matched
o Line Propriety:
-Branch Line: DTMF branch line setting
• CDV: Collected Digit Validation
o Check Parameter: Check parameter type (DNIS, ANI….)
o Digit From: Start digit from
o Digit To: End digit to
o Valid To: If the checked variable is success to validate
o Invaried To: If the checked variable is not success to validate
•
CIB: Call Information Branch
o Info Type: Information type selection
o Prefix: The prefix to be match
o Goto: The component to run next
o Call Info Branch Line: DTMF goto setting
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•
CIV: Call Information Validation, the user need setup the ACL for DNIS
and IP TO take effect
o Info Type: The infor type to be validation
-DNIS: Called number
-ANI: Calling number
-IP: In coming IP address
-User: User ID
o Allow To: If it is met the ACL difired
o Disallow To: If it isnot met the ACL difired
•
CTB: Calling type Branch
o PSTN To: If PSTN incoming call
o H.323 To: If H.323 incoming call
•
Cut Rule: Cut a system variable into different parts
o Cut From: Cut start digit from (start from 1)
o Cut To: Cut end digit to
o Assign To: Store the cutted result into
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