Welltech Wellgate 2608, Wellgate 2680, Wellgate 2644 User Manual

Wellgate 26xx Series

VoIP Gateway

User Manual

Revision Information Version Date Description 105 Feb-10-2009 3

1. Introduction.....................................................................................................3

1.1 26xx Telephony Gateway.................................................................................3

1.2 Benefits.........................................................................................................3

1.3 Physical Interface ...........................................................................................3

1.4 Specification...................................................................................................4

1.5 Setting and maintenance.................................................................................5

English Version

1.6 Environmental................................................................................................5

2. Appearance......................................................................................................6

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2.1 Front Panel: LED Indicators...........................................................................6

2.2 Rear Panel: LED Indicators............................................................................7

3. Environment Setup and IP Connection................................................................9

3.1 Configuration .................................................................................................9

3.2 Network Conf iguration ..................................................................................11

3.2.1 WAN Setting..............................................................................................12

3.2.1.1 WAN Setting --Static IP.........................................................................................14

3.2.1.2 WAN Setting --DHCP............................................................................................15

3.2.1.3 WAN Setting --PPPoE ...........................................................................................16

3.2.2. LAN Setting..............................................................................................17

3.3 General configuration....................................................................................19

3.3.1 PABX Mode (Just use 2644 only).................................................................19

3.3.2.1 SIP Setting .............................................................................................20

3.3.3 SIP Advanced Setting.................................................................................23

3.3.4 Payload Type Setting..................................................................................25

3.3.5 Line Setting...............................................................................................26

3.3.6 Qos Setting ...............................................................................................29

3.7 Speed Dial Setting ........................................................................................30

3.3.7.1 Speed Dial ..............................................................................................30

3.3.7.2 Peer to Peer call......................................................................................31

3.3.8 Caller ID Setting ........................................................................................32

3.3.9 CDR Setting...............................................................................................34

3.3.10 Syslog Setting..........................................................................................35

3.4 Advanced Configuration ................................................................................37

3.4.1 System setting...........................................................................................37

3.4.2 SNTP Setting.............................................................................................41

3.4.3 Codec Setting............................................................................................42

3.4.4 Voice Setting .............................................................................................44

3.4.5 Tone Setting..............................................................................................46

3.4.6 Phone Setting............................................................................................48

3.4.7 Digit Manipulation......................................................................................50

3.4.8 Dial Plan....................................................................................................51

3.5 Management................................................................................................53

3.5.1 Provision Server.........................................................................................53

3.5.2 Save-Reload setting ...................................................................................54

3.5.3 Upgrade Firmware......................................................................................55

3.5.3.1 Updating the firmware by FTP..................................................................56

3.5.3.2 Updating the firmware by TFTP................................................................57

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3.5.3.3 Updating the firmware by HTTP................................................................58

3.5.4 Reset to Default.........................................................................................59

3.5.5 Network Status..........................................................................................60

3.5.6 Version Info...............................................................................................61

3.5.7 Port Status................................................................................................62

3.5.8 Password...................................................................................................63

3.6 Rebooting the system ...................................................................................64

Appendix A........................................................................................................65

Peer to Peer mode (FXOÅÆFXS) .......................................................................65

Appendix B........................................................................................................69

Peer to Peer mode (FXSÅÆFXS)........................................................................69

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1. Introduction

1.1 26xx Telephony Gateway

The Wellgate 26xx is an 4 to 8-ports FXS/FXO VoIP gateway which includes 1-WAN/4-LAN 10/100 base-T NAT router to meet the current network environment. Field-proven quality of V oice communication and Fax transmission over IP broadband access network to makes Wellgate 26xx series to be an excellent solution for various VoIP applications.

1.2 Benefits

z Ideally suited for Enterprise use, rich-feature designed to inter-work with

IP-PBXs for small and middle enterprises.

z Carrier-grade features are supported and tested to be fully interopera ble with

leading Soft-Switches.

z Provide CDR for call shop application. z Superb device for apartment VoIP service.

1.3 Physical Interface

z Ethernet port (RJ-45, 10/100 base-T)

¾ 1-WAN port, for connect to router, ADSL modem (A TU-R), or switch hub

directly.

¾ 4-LAN port, for PC or other network devices connecting.

z Telephony port (RJ-11) --- depending on different models

¾ 8-FXS ports, to connect with analog phone ¾ 8-FXO ports, to connect with PSTN ¾ 4-FXO/4FXS ports, to connect with PSTN and analog phone ¾ 4 FXO ports, to connect with PSTN

¾ 4 FXS ports, to connect with phone z Reset button (Factory Default) z AC power Jack z Status indicated LED

Indicates Ethernet, FXS, and SIP system status

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1.4 Specification

z IP Network connection

¾ IPv4 (RFC 791)

¾ MAC Address (IEEE 802.3)

¾ PPPoE Client (RFC 2516)

¾ DNS Client

¾ DHCP Client (RFC 2131)

¾ DHCP Server (RFC 2131)

¾ NAT (RFC 1631)

¾ TCP/UDP (RFC 793/768)

¾ ICMP (RFC 792)

¾ RTP/RTCP (RFC 1889/1890)

¾ SNTP (RFC 2030)

¾ TFTP Client

¾ Telnet Server

¾ HTTP Server

¾ QoS – 802.1Q Virtual LANs

¾ DiffServ (RFC 2475) / ToS (RFC 791/1349) z IP Telephony (VoIP)

¾ SIPv2 (RFC 3261)

- Session Timer (RFC 4028)

- Privacy Mechanism (RFC 3323)

- Outbound proxy setting for increasing performance, productivity,

and security.

- SIP proxy redundancy- Support Primary and Secondary proxy.

¾ Voice Codecs

- G.711 (a-Law/u-Law): 64k bits (PCM)

- G.723.1: 6.3k/5.3k bits

- G.729A: 8k bits (CS-SCELP)

¾ VAD – Voice Activity Detection with Silence Suppression

¾ CNG – Comfortable Noise Generation

¾ Echo Cancellation (G.165/G.168)

¾ Jitter Buffer – Adaptive & Configurable

¾ Packet Loss compensation - increasing voice quality

¾ DTMF: In-band, Out-of-band (RFC 2833), and SIP-Info

¾ Caller Generation/Detection – FSK, DTMF

¾ FAX transmission

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- G.711 pass-through

- T.38 Fax relay protocol

¾ Tone Generation & Detection

- Ringing Tone

- Ring Back Tone

- Dial Tone

- Programming Tone

¾ Call Features

- Call Hold

- Call Transfer (Blind & consultant)

- Call Forward (Unconditional / No Answer / Busy)

¾ MWI – Message Waiting Indication

¾ PSTN Routing Prefix (2644 only)

¾ PSTN Bypass when network or system failure (2644 only)

¾ IP line hunting

¾ Adjustable volume level z Security

¾ HTTP 1.1 basic/digest authentication for WEB access

¾ MD5 for SIP authentication (RFC 2069/2617)

¾ Password protected Admin access authority

1.5 Setting and maintenance

z Configure & Update method

- Web Browser (HTTP)

- Telnet

- FTP/TFTP

z Setting parameter Import /Export z Voice announcement of IP address z Syslog Client – Debug & CDR (Call Detail Record)

1.6 Environmental

z Dimension: 35 × 242 × 160 mm (Desktop) z Weight: 0.935kg (unit) z Operating Temp. & Humidity

- Temp.: 0℃～45℃ (32℉～113℉)

- Humidity: 10％～85% relative humidity, non-condensing

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z Storage Temp. & Humidity

- Temp.: 0℃～55℃ (32℉～131℉)

- Humidity: 10％～95％ relative humidity, non-condensing

z AC Power Adaptor:

- INPUT: AC100V-240V, 50/60Hz

- OUTPUT: DC 12V, 3.0A

z Regulatory Compliance: FCC (Part 15, Class B) & CE

2. Appearance

2.1 Front Panel: LED Indicators

Wellgate 2608

Wellgate 2680

Wellgate 2644

LED Description

Power When the power adapter is connected, the LED will light up

green.

Ready When system is startup successfully, the LED will light up

green.

Proxy When the gateway is registered successfully to a Proxy, this

will light up green.

WAN This will light up green when the gateway’s WAN port is

physically connected to the public internet. When data is transmitted through this port, it will flash green. The default IP of WAN port is 10.1.1.3.

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LAN (1-4) This will light up green when the gateway’s LAN port 1-4 is

physically connected to a local network (Refer to Rear Panel section in page number for location of LAN port 1-4). When data is transmitted through this port, it will flash green. The default IP of LAN port is 192.168.123.123.

T1-T8 The status LED for FXS port 1-8, this will light up amber

orange when the connected phone’ s handset is lifted, or when the connected phone is engaged in a conversation. It will flash amber orange when there is an incoming call.

L1-L8 The status LED for FXO port 1-8. When there is no PSTN

connected, this LED will become blinking. when PSTN is connected and no talking, the LED will be off. When a line is using, the LED will become light up.

2.2 Rear Panel: LED Indicators

Wellgate 2608

Wellgate 2680

Wellgate 2644

Item Description

Reset Press and hold over 5 seconds to reload factory default

setting, this will erase all the settings configured on the gateway.

T1-T8 The RJ-11 FXS port 1-8, connects analog phone sets, trunk

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line in PABX. L1-L8 The RJ-11 FXO port 1-8, connect to PSTN T1/P1- T4/P4 It is a pair of FXO and FXS connector. The different is that the

when power off or application is crashed, the FXO and FXS will

be connected together automatically for local surviving. LAN 1-4 10/100 Base-T RJ-45 socket for LAN port 1-4, connects to

local area network. WAN 10/100 Base-T RJ-45 socket for WAN port, connects to wide

area network. DC 12V The power socket, input AC 100V~120V; output DC12V.3A

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3. Environment Setup and IP Connection

First of all, connect your computer to Wellgate 26xx’s LAN port by using DH CP. The IP address assign to your computer should be 192.168.123.x by default. Once you can get the IP address from Wellgate 26xx, you can start the configuration as below .

3.1 Configuration

1. Open your WEB browser and key in the default IP address of the gateway

(http://192.168.123.123) in the Address box (see figure below).

3. You will see a pop-up window requesting username and password before yo u can login to the web configuration menu. Username is “root” while password is blank “ “ (see figure below).

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2. You will enter the main page of the web configuration interface after you

keyed in the username and password correctly (see figure below).

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3.2 Network Configuration

The following instructions will explain the configurations for setting up the WAN port of the 26xx. There are in total three methods of connections: Static IP, DHCP and PPPoE.

Note: Y ou can retrieve the IP address of the WA N port by keying #126# on the phone set that is connected to the FXS port of the gateway . You will hear an IVR announcing the current IP address of the WAN port.

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3.2.1 WAN Setting

The table shown below describes the configuration items for 3 connection types of network (Static IP, DHCP and PPPoE).

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WAN Setting

Item Description Static IP DHCP PPPoE Connected mode Select the connection method

for the WAN port of the 26xx, you can choose the following:

V V V

z Static IP z DHCP z PPPoE

Current IP Address Show current IP address V V V DNS server mode Select the DNS behavior, you

can choose the following:

z Auto z Manual

“DNS auto” will retrieve the

V V V

DNS information sent from the DHCP server. “Manual” will look at the specified Primary and Secondary DNS address.

Primary DNS address Specify the address of the

V V V

Primary DNS.

Secondary DNS

Specify the address of the

V V V

address

Secondary DNS.

WAN Link Speed Select the connection speed

for the WAN port of the 26xx, you can choose the following:

V V V

z Auto z 100M z 10M

HTTP port for WEB management

Specify the port number for WEB management, the

V V V

allowable range is

80,1024~65535. IP address Specify the IP address. V Subnet mask Specify the subnet mask. V

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WAN Setting

Item Description Static IP DHCP PPPoE Default gateway Specify the IP address of the

default gateway. Remote access restriction

Restricts/Blocks users

connecting to the WAN port’s

IP remotely, you can

Enable/Disable this option. PPPoE userID Specify the username of the

PPPoE account PPPoE password Specify the password

associated to the PPPoE

account above. Reboot after remote host disconnection

When the remote host

(PPPoE) fails, the gateway

will retry 3 times to

reconnect, if there is no reply

from the remote host within 3

V V V

tries, then the gateway will

reboot. You can

Enable/Disable this option.

3.2.1.1 WAN Setting --Static IP

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1. Press the “Apply” button (at the bottom) after you finish to save changes.

2. Press the “Reboot” button to apply the changes.

3.2.1.2 WAN Setting --DHCP

1. Press the “Apply” button (at the bottom) after you finish to save changes.

2. Press the “Reboot” button to apply the changes.

P.S. When you are using DHCP in WAN and not connected, please make sure you connect Ethernet before use PC to connect to LAN port.

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3.2.1.3 WAN Setting --PPPoE

1. Input PPPoE user ID and password

2. Press the “Apply” button (at the bottom) after you finish to save changes.

3. Press the “CANCEL” button (next to the Apply button) to clear the values in

the page.

4. Press the “Reboot” button to apply the changes.

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3.2.2. LAN Setting

LAN Setting

ITEM Description

LAN IP address Specify the IP address of the 26XX LAN

port.

LAN mask address Specify the mask address for 26XX

LAN port.

DHCP server Enable/Disable DHCP function on

the LAN port. Once enabled, the LAN ports will function as a DHCP server, network devices connected to them will be issued with IP addresses.

IP address from When DHCP is enabled, you can

specify the IP address to start from when assigning to attach network devices.

IP address to When DHCP is enabled, you can

specify the ending IP address assigned to the attached network devices.

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LAN Setting

ITEM Description

Domain Name You can specify the domain name that

will be assigned by the DHCP server to the attached network devices. The DHCP server will send information on the “server host name” to the DHCP client.

Lease time(sec) You can specify the maximum lease

time of the IP address allocated to the DHCP client.

DNS server mode Select the DNS behavior, you can

choose the following:

z Auto z Manual

“DNS auto” will retrieve the DNS information sent from the DHCP server. “Manual” will look at the specified Primary and Secondary DNS address.

Primary DNS address Specify the address of the Primary

DNS.

Secondary DNS address Specify the address of the Secondary

DNS.

1. Press the “Apply” button (at the bottom) after you finish to save changes.

2. Press the “Reboot” button to apply the changes.

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3.3 General configuration

To make VoIP calls, you will need a SIP account provided by the SIP Proxy you are registered with. To configure the relevant SIP settings, please refer to the instructions explained below.

3.3.1 PABX Mode (Just use 2644 only)

This quick setting is dedicated to be used for Wellgate 2644 to become a inter-connection in between PSTN and traditional PABX. The call scenario will be working as below:

1. For FXO incoming call, it will route to corresponding FXS directly (1 by 1)

2. For FXS outgoing call, it will route to VOIP except those prefix set in FXO dialing Prefix.

3. For VOIP incoming call, it will route to FXS based on the called number

4. When VOIP call is failed to be called out such as register fail or network issue, the call will be route to FXO as backup.

5. When Wellgate 26xx is malfunction or power failure, the all call will be directly bypassed to FXO.

PABX Connection To enable PABX behavior or not. SIP Setting Please refer to 3.3.2.1 Representative Number Only It is used (Yes) when you only have 1

SIP account and would like to be shared for all FXS lines. Please refer to

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3.3.2.1

Primary FXS SIP settings When you have multiple SIP accounts

for each FXS line, please set Representative Number Only to No. Then refer to 3.3.2.1 for the detail

FXO Dialing Prefix When the prefix is set here, the call will

be route to FXO instead of VOIP.

3.3.2.1 SIP Setting

Primary proxy/P2P IP Specify the data of primary proxy :

Enable/Disable, IP address, Port#, Domain Name, Expire time and MWI TTL. The P2P mode will be explained in

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paragraph Appendix A

Secondary proxy Specify the data of secondary proxy:

Enable/Disable, IP address, Port#, Domain Name, Expire time and MWI TTL. When you enable secondary proxy , it will start to register no matter whether primary proxy is registered or not. However, it will be used only when primary proxy is not registered or the incoming call is coming from it.

Outbound proxy Specify the data of Outbound proxy:

Enable/Disable, IP address and Port#.

Secondary Outbound proxy Specify the data of Outbound proxy for

secondary proxy: Enable/Disable, IP address and Port#.

Representative Number The representative number is working

as a SIP trunk for the selected FXS line (for all FXS or FXO/FXS combination model) or FXO line (for all FXO model). When an incoming call to the representative number, the selected FXS or FXO port will be hunted.

Enable Enable the Line, the default setting is

“Enable” and it will Register or Unregister to SIP Proxy

Account Input the SIP Proxy registration

account ID. Number Input the phone number. Password Input the password of IP Proxy

registration account ID. Display name Specify the Display name of the phone

number Forward Specify the Representative forw arding

type to be used, only choose busy Forward Number Specify the number to be forwarded

when the specified forward condition is

met. Ring Type Select the Ring Type of representative

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number. You can choose the following:

z Serial ring (Follow the ring priority

defined below)

z Simultaneous(ring all)

Ring Time (s) for Serial ring Specify the Ring Time for Serial ring Status Displays the registration status,

whether it is registered or not. Priority Select the group of representative

number, and specify the priority.

Only the checked line will become the

member of the representative number.

The default setting L1~L8 is grouped.

1. Enter the IP address and port number of the SIP proxy into the Primary proxy

address and Port fields. Press the “Apply” button to save changes.

2. Press the “Reboot” button to apply the changes.

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