VOLKSWAGEN Phaeton User Manual

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VOLKSWAGEN Phaeton User Manual


Self-Study Programme 270

The Phaeton

The Phaeton — Volkswagen's flagship — is based on developments in the international market for luxury goods: a product's quality alone is no longer sufficient to guarantee success in highly-developed markets. The prestige and value of the brand are decisive in influencing purchase decision-making.

Customers' brand awareness is becoming increasingly manifest, thereby necessitating Volkswagen's entry into the higher-class segment.

The launch of the Phaeton witnesses the development of a product which meets customers' technical requirements as well as satisfying the value and prestige demands made on the Volkswagen brand.


There are separate self-study programmes on the following topics:

W-engines (SSP248/250),

Air-conditioning/Heating (SSP271),

On-board network (SSP272),

Convenience and safety electronics (SSP273),

Infotainment (SSP274),

Air suspension (SSP275),

Automatic distance control ADC (SSP276),

Chassis (SSP277).




The self-study programme illustrates the structure

and operation of new developments!

Contents will not be updated.

Please refer to the appropriate service material for current test, setting and repair instructions.


At a Glance

In a nutshell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Bodywork . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Passenger protection. . . . . . . . . . . . . . . . . . . . . . . . . . .26

Engines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Gearbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Convenience electronics . . . . . . . . . . . . . . . . . . . . . . . .52

Electrics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Heating/air-conditioning system . . . . . . . . . . . . . . . . .66

Infotainment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74


In a nutshell

The Phaeton name

The Phaeton or Phaethon name is originally derived from Greek mythology. Phaeton (the 'incandescent') was the son of the sun god Helios, who was the owner of the sun chariot.

Derived from this, Phaetons also refer to the four-wheeled walking coaches which have been popular since the 18th century. This refers to open owner-driver carriages, featuring a trestle seat for 2 persons with or without a canopy top. Behind the trestle seat there is a seat for one or two passengers facing forwards.

Even nowadays, these Phaetons are driven at


special tournaments - original specimens having become extremely coveted collector items.

At the onset of the 20th century, the term Phaeton stood for touring carriages with a fabric canopy and without side windows.

The name’s phonetics*

Phaeton - How’s it pronounced?

Phaeton is pronounced as follows:

Fay - ton.

The ending is spoken with an unvoiced 'N', comparable with the pronunciation of the word Futon, Flacon or Anton.




Phaeton’s place in automotive history

Since 1910, August Horch endowed some of his models with the “Phaeton” suffix.

The Horch 18/90 bhp 450 Phaeton 1931, the Horch 12/28 bhp Phaeton 1911 as well as the Horch 853A Parade Phaeton with only three specimens dating from 1937, the last remaining model of which is being traded at

US$ 334,000, are just a few examples.

The fact that Volkswagen has chosen the name Phaeton for the group's flagship is an indication of the continuation of a tradition of making superior quality-control requirements in the production phase, thus providing the ultimate in exclusivity for each future owner of a Phaeton.


Horch 18/90 bhp 450 Phaeton, 1931-32


Horch 12/28 bhp Phaeton, 1910-11


Horch 853A Parade Phaeton, 1937


In a nutshell

The concept

The Transparent

The transparent factory represents a further significant milestone for Volkswagen's cus- tomer-oriented manufacturing and delivery. Not only has the exclusive Phaeton led to the building of an impressive production line in Dresden, but it has also engendered the inception of a polished and precisely-func- tioning logistics concept. In addition to these outstanding technical production details, purchasers of this high-grade automobile can expect a perfectly-arranged vehicle transfer corresponding to an event of superlative pomp.


The production

Contrary to the popular opinion that automobile manufacture is irrevocably linked with dirt and oil, the vision of manufacturing evident in Dresden depicts production in an almost noble light. The core element of the manufacturing process features overlapping conveyor belts with fine wood parquet instead of metal lines. This high-grade optical characteristic in the production line is reminiscent of a manufacturing atmosphere otherwise witnessed only in elite luxury sports car forges.




The event*

An exclusive automobile cries out for the appropriate stage-management of its delivery. Customers are the centre of attention in the transparent factory's emotionally and technologically impressive discovery area. Potential Phaeton owners are treated to a birds-eye view of production via livecam during a Virtual Production Tour.

*happening, show

The logistics

An automated system steers the baskets containing the vehicles' individual components through the factory. The basket 'accompanies' the corresponding vehicle throughout the assembly stage. This avoids unnecessary journeys. The chassis, including the engine, gearbox and exhaust system, as well as the body are simultaneously mounted on different floors, being transported to a different level in a glass elevator, before being finally assembled into the complete vehicle. Once the manufacturing process has been completed, the Phaeton is once again placed on the overlapping conveyor belt before receiving its finishing touches and its final check.


In a nutshell

The Phaeton

This two-page spread affords an overview of technical innovations. Detailed descriptions of the individual topics can be found in this and other Phaeton self-study programmes.

Phaeton innovations



Rear window heated by practically invisible tungsten threads

Mudguards and spare tyre recess made of plastic

Extremely narrow body jointing, PVC-free underbody protection

Doors, engine bonnet and tailgate made of aluminium

Fully-galvanised body

Tail lights with

2-colour LED technology

Antennae invisibly integrated in the rear window

Superior paintwork, anti-scratch, exceptional brilliancy

Air-conditioned 12and 18-position seats, keyless access

function, automatic distance control, multifunctional steering wheel

Infotainment system with navigation, TV and radio/CD, CD changer in the glove compartment, 4-zone air-conditioning, solar roof

Xenon headlights with automatic headlight range control

Surrounding illumination via front, rear and forward lighting simplifies orientation when getting out of the car in the dark

4-corner air suspension with automatic control

Electro-mechanical high-pressure nozzles for cleaning headlights

Heated, heat-insulating and infrared-reflecting windscreen


Side and rear windows made of twin-pane laminated safety glass


Technical data













Dimensions and weights


5,055 mm




1,903 mm




1,450 mm




2,881 mm



Turning circle

12 m



Tank volume

90 l



Front track width

1,628 mm



Rear track width

1,612 mm



Total permitted weight

2,600 - 2,990 kg*



Empty weight

1,995 -2,413 kg*



Luggage compartment

500 l





Drag coefficient

0.32 cw

*depending on the engine




The aerodynamics

The Phaeton has a low drag coefficient of 0.32 cw — a level which was achieved by applying various measures:

The underbody has an extremely smooth design,

The windscreen wipers are embedded,

The body gap dimensions are very low,

The front has an arrow-shaped design and

The body is lowered at higher speeds.

Small features such as the retractable headlight cleaning nozzles, the antenna-free body and the smooth body transitions are also responsible for this low drag coefficient.



The raw bodywork of the Phaeton

The body structure

The Phaeton's bodywork is a complete innovation.

The core design focus involved a high level of crash safety and body rigidity. The gap dimensions of the flaps and doors prove to be very low due to the high body rigidity.

Static rigidity

The extremely high static rigidity is a prerequisite for:

-optimal chassis design

due to almost complete lack of inherent movement within the bodywork and

-excellent door and flap functioning with the tightest of gap dimensions.


Doors and flaps are made of aluminium and the front mudguards are made of plastic in order to limit the weight while still observing the high safety and comfort requirements.

Furthermore, the bodywork consists of highgrade and super high-strength steels and is completely galvanised.


Safety features of the raw bodywork

High energy absorption at the front and rear of the vehicle

Stable passenger compartment

High protection in event of side impact due to the:

-bonding of the B-pillar made of super high-strength steel with the side member,

-high-strength aluminium profiles in the doors

Partner protection: Due to the relatively soft external bodywork areas, the crash performance is designed to afford maximum protection to other parties involved in

an accident.

Use of high-grade and super high-strength steel

in important areas


Dynamic rigidity


The high dynamic rigidity is a


prerequisite for:


- advantageous vibration


characteristics and thus for a high


level of comfort and


- acoustic comfort


(no noises caused by movement of


the interior panelling).




main frontal crash area



passenger compartment



main rear crash area

dark blue


epoxy resin foam

light blue


plastic reinforcement



Bodywork attachments


Aluminium parts

Plastic parts


Engine bonnet

Front mudguard




Reinforced doors

Fuel cap




Spare tyre recess




Front and rear bumpers


blue = aluminium parts

brown = plastic



Glued-in-place plastic spare tyre recess

The following components are integrated in the spare tyre recess:

-Compressor for air suspension,

-Activated carbon filter and

-Spare wheel.



Doors with high-strength inner sections made

Detailed view of spare tyre cavity, from below

of die casting, laser-welded



The silencers

Sound deadening was already a major issue when developing the body-in-white. The consistent deployment of absorption materials in the engine compartment, tunnel, luggage compartment and behind the panelling has led to the attainment of an above-average reduction in noise.

Diesel and petrol engine

The two-tone insulating foils demonstrate the different insulation methods in the diesel and petrol engine.




= aluminium expansion foil, 4.5 mm sandwich


= bitumen plastic-foil, pressure-sensitive bonding, 2 mm


= bitumen plastic-foil, magnetised, thermoplastic bonding 2 mm


= bitumen plastic-foil, thermoplastic bonding 2 mm


= bitumen foil with aluminium foil, magnetised, 3 mm



blue - diesel, red - petrol engine



blue - diesel, orange - petrol engine


High-insulation glazing & laminated glass

The high-insulation glazing made of laminated glass distinguishes itself with its improved reduction of thermal exposure, however, without influencing permeability to light.

The glazing reduces ultraviolet radiation and contributes to an improved noise insulation. This is facilitated by two foils incorporated into the glazing. The rear and side windows are also manufactured with thermally-tempered laminated glass with an infrared reflective coating. This improves safety as laminated glass panes cannot shatter due to their incorporated safety foils.


Two-layer, burglar-inhibiting, heat-insulating, laminated safety glass

Electric windscreen heating (optional) with invisible filaments through an electrically conductive infrared reflective coating.

The heated windscreen is switched on and off using the 'Defrost' button at the

display and operating unit at the front

Rear window with tungsten threads

The rear window is heated by practically invisible tungsten threads which are embedded between the inner and outer pane. Furthermore, all antennae are integrated in the upper third of the rear window. The external streamlined quality is therefore not impeded by bothersome antennae.


Ultraviolet protective foil

Infrared reflective coating (heated windscreen)

Heating duration depending on outside temperature:

5 to 0 °C


2 minutes

-20 °C


4 minutes

-40 °C


6 minutes

In order not to overload the on-board network, the heating is switched off after a specific timeframe, depending on the outside temperature.


Heated sections




The tailgate

Power-assisted closing of the tailgate

The Phaeton is also available with a system allowing the driver to automatically open and close the tailgate.

This power-assisted closure is not only a comfort feature but is also an enhancement of the entire locking mechanism.


Retractable rear lock with closing aid

The lock is retracted when opening the tailgate, thereby eliminating the risk of injury. The retraction of the lock also prevents the possible soiling of clothing by the oil or grease present in the lock.

When closing the tailgate, the lock re-emerges from the tailgate into locking position during the final third of the closing procedure. Then it pulls the tailgate the final centimetres into the lock and locks it (closing aid).

Retractable rear lock



Function of the power-assisted closing

The power-assisted closing is based on an elec- tro-hydraulic system. Oil is pumped into the hydraulic line system by an electric pump. The feeding of oil to the piston or piston-rod end of the hydraulic cylinder facilitates the opening or closing of the flap via a driving shaft at the door hinge. The pump is incorporated at the right of the tail section.


To open the tailgate, operate either the switch in the door panelling, the microswitch in the VW emblem on the tailgate or the radio-wave remote control.


The switch in the tailgate serves the purpose of closing the tailgate.

Safety equipment

The power-assisted closing has an anti-trap feature. If the electric motor in the hydraulic component perceives resistance which exceeds a defined level, power-assisted closure is not merely stopped but reversed* a little in order to release the jammed object. The same procedure is adopted when opening. If, for example, it hits a low garage roof, the motor stops for a moment. However, the tailgate then remains in this position without reversing. Renewed actuation is then required.

*moves back


Oil supply, left

Oil supply, right


hydraulic element


hydraulic element

Door hinge




Hydraulic component

Electric motor

Gas-assisted shock



Hydraulic cylinder





The sliding roof

The Phaeton is available with a solar sliding roof with a fixed inside roof lining and a sliding roof / lifting roof with a separate electrically-sliding inside roof lining.

Solar sliding roof

The solar roof's 28 monokristallin solar cells supply an electrical output of 37 watts. This energy is used to operate the interior ventilator which is capable of reducing the temperature by up to 20 °C, when the vehicle is parked, by feeding fresh air into the vehicle's interior.


If the interior ventilation has been activated via the Infotainment system, the interior ventilator starts operating when there is sufficient sunlight.

This cools down the interior at high temperatures. The circulation of air prevents the windows from misting in winter.




Sliding roof / lifting roof with solar shading and an electrical wind deflector

A separate electric motor moves the inside roof lining at the same time as the glass roof is opened or closed. This can also be adjusted regardless of the glass roof's position.

All closing procedures are electronically monitored and have an anti-trap feature.


Depending on the driving speed and the roof opening, the wind deflector is controlled electromechanically in order to prevent wind noise and draughts.




The front seats

The Phaeton is also available with air-condi- tioned seats. Air-conditioning is provided through the interaction between the seat heating and ventilators.

The ventilators, which are integrated in the seat frames, feed the air heated by the seat heating to the occupants through fine perforations in the seat leather. The massage function is imple-

The 12-position seat

Adjustment function

As standard, the Phaeton comes with 12-position seats. The following functions are electrically adjustable: longitudinal direction, seat height and inclination, as well as the backrest inclination. Furthermore, the movement direction of the lumbar support is adjustable both backwards/ forwards and up/down.

Memory functions

The memory package for the 12-position seats includes a range of saveable functions. In addition to the seat settings, the memory function can also save the positions of the steering column, the mirror and the seat belts.

Easy-entry function

The easy-entry function facilitates the convenient getting in and out of the vehicle by automatically moving the steering column into its uppermost and furthest-forward position.

Air-conditioning / massage function

Air-conditioning in the 12-position seats is provided by ventilators - which are integrated in the seats - and which feed temperate air through the fine perforations in the leather. The massage function is implemented through the mechanical

mented by a slow adjustment of the lumbar support. The belt mechanism integrated in the seat endows the Phaeton with an even greater level of comfort. Furthermore, the optional second automatic belt in the 18-position seat gives increased belt comfort and improved safety. The Phaeton also has an active headrest system (AKS).


4-position lumbar support.

The lumbar support is moved automatically up and down, thus facilitating the relaxation of the spine and back muscles.


The 18-position seat

Adjustment function

As an optional extra, the Phaeton comes with high-quality 18-position seats.

They also offer the option of adjusting the backrest head and the seat depth, as well as an electrical adjustment of the headrest.

The 18-position seat can be equipped with an automatic lap belt on request.

Memory functions

In addition to the functions featured in the 12position seat, the memory package for the 18position seat also offers the option of saving the positions of the headrest, the seat depth and the backrest head.


Air-conditioning / massage function

The range of air-conditioning functions in the 18-position seats is equivalent to that of the 12-position seats.


+ 53 hidden pages