How it Works
TANDBERG
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C60
User Manual
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TANDBERG C60 User Manual

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What’s in this guide? Getting started Making calls Using the phone book In-call features Contact information
D1436 9.02 USER GUID E TANDBE RG C60 —FEBRUA RY 200 9
User Guide
TANDBERG Codec C60
www.tandberg.com
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What’s in this guide? Getting started Making calls Using the phone book In-call features Contact information
What’s in this guide?
What’s in this user guide?
Getting started
If there is no menu shown... ........................ 7
What happens when you
press a number key? .................................... 8
Using the number keys in text fields ............ 8
Special characters ........................................8
Tip: Adding wallpaper to your screen ........... 9
Making calls
Method 2 .................................................... 18
The icons used ........................................... 19
Phone book usage
Navigating in the phone book ..................... 21
Calling an entry in the phone book ............. 21
Opening the phone book: ........................... 21
Entering text in the search field .................. 22
Quick search by letters ............................... 22
Adding an entry from recent calls
or the phone book ...................................... 23
Adding an entry manually to My contacts .. 23
Editing entries in the phone book ............... 24
In-call features
Using Best view ......................................... 26
Where to find it ..........................................26
Method 1 .................................................... 18
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Contact information
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Getting started

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Chapter 1
Getting started
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Getting started

Waking up the system

After wake-up, the screen will typically look like this: To make a call you need to wake up the system from standby. However, if someone calls you, the system will wake up by itself.
• To wake up the system just pick up the remote control or press
any key. You may have to point the remote control towards the system to make it discover you.
• The system will now show the welcome screen, which contains
the main menu and it will display the main camera image in the background.
• The IP number (whenever applicable) and the system name are
displayed in the upper left corner.
• The IP number is the dial-in number of your system.
• The screen will also indicate if there are any calls you have
missed.
The IP number of your system is the dial-in number of your system.
alice.wonderland@mycompany.com
Date and time of day.
Softkeys (described on the following pages).
Should the system fail to respond to the remote control or to incoming calls, make sure that:
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• The system is connected to line voltage
• The remote control has working batteries
• The internal cables, such as the monitor cable and/or the camera
cables are properly connected, cf. the installation sheet.
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Getting started

The TRC5 remote control

The functio n keys in the upper part of the remote control reflects the softkeys on screen...
... and the middle part of the remote control is used to handle the video part of the call
... while the lower part of the remote control resembles very much the keypad of a cell phone.
FUNCTION KEYS:
Each key reflects a soft key on screen and represents shortcuts and advanced functions.
MICROPHONE: Press the
to toggle the microphones on/off.
VOLUME: Press the + or – on the
key to adjust
the volume.
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key
PRESENTATION:
Press the
to show/hide a
presentation.
ZOOM: Press
the + or – on the key to zoom the
camera in and out.
key
ARROW UP/DOWN: Use the and arrow keys to navigate in the menu and to move the camera (pan, tilt) when the menu on screen is not displayed.
ARROW LEFT: Press the key to go one step back in the menu or to move to the left in a text field.
OK/SELECT: Press the
5
arrow
key to confirm your choice or selection.
ARROW RIGHT:
Press the arrow
key to expand the
selected menu item
or to move to the
right in a text field.
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Getting started
PHONE BOOK: Press
the
key to display
the phone book.
CALL: Press the
key to display the Recent calls menu. Select one or more contacts and press the key to initiate the call.
HOME: Press
key to go
the back to the Home menu.
LAYOUT: Press the
key to display the
Layout menu, then
select a view in the
menu.
END CALL /
STANDBY: Press the
key
to end a call
or—when idle—to go
into standby mode.
Alphanumeric keypad: Use the keypad in the same way as you would use a cell phone.
0-9, a-z, period (.), @, space, *: Press a key
repeatedly to toggle between the options displayed on each key.
abc/123 #: Press the # key to toggle between lower case characters and numbers.
CLEAR: Press the remove characters in a text field.
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key to
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Getting started

Navigating in the menus

Your TANDBERG C60 is operated by means of the remote control. All you need to know to get started are a few basic navigation principles.
• Press the
• The
used to navigate in the menus.
• When the system shows the
hide the menu. To bring it back, press the home key ( ) again.
• In an input field pressing
left of the cursor position.
The element currently selected is indicated by an orange rectangle. Use the vertical
aRRow keys to
navigate up and down in a menu.
home key ( ) to show the home menu.
aRRow keys in the center of the upper part of the remote control are
home menu only, pressing home key ( ) will
cancel will delete characters/numbers to the
Press the key to produce the home
menu on the screen.
The little
triangle indicates that a submenu is
available.
Example showing a submenu produced by pressing the right key.
The little triangle
indicates that
there are further
submenus available.
Use the right
key or to show this
Use the left aRRow key to collapse the menu expansion, i.e. to go back one level.
Use the home key ( ) to exit all
menus and return to showing
the home menu only.
aRRow
aRRow
submenu.

If there is no menu shown...

Wake up the system by lifting the remote control and press the key to produce the home menu.
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Softkeys not used in a
given context are shown
ghosted.
Context sensitive softkeys corresponding to the function keys of the remote control.
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Getting started
Entering text in text fields
Some menu fields expect text information to be entered. Apart from the need to enter the number or identity of the person you want to call, you will also—among other things—need this ability to search and maintain your list of contacts in the phone book.

What happens when you press a number key?

• Pressing a number key outside calls will cause the call menu to be
shown.
• When the cursor is positioned inside an entry field expecting text
entries, the system automatically switches to text mode (ABC). Entering letters is similar to as on a cell phone—see right.
• When the cursor is positioned inside an entry field requiring number
entries, the system automatically switches to number mode (123) allowing numbers to be dialed with the number keys as usual.
Using the number keys in text fields
Whenever text entries are expected by the system, a small abc or ABC appears in the right lower corner of the entry field. For entry fields
expecting numbers, 123 will appear instead. In text mode, entries from the number keys are automatically interpreted as text entries in the same way as on a cell phone.
Guidelines:
• Press the key that corresponds to the required letter as many times
as needed to produce that letter
• Switch between lower case (abc) and upper case (ABC) letters with
the # a/A key
• Switch between text mode (abc) and number mode (123) by keeping
the # abc/123 key depressed for more than a second
• To insert space, press the 0 _ key
• To insert the @ sign, press the 1-key twice, while the keypad is in text
mode
• To insert the . sign, press the
number mode
• To write digits and numbers in a text input field, repeatedly press the
corresponding key until the digit appears.
• To erase erroneous inputs, use the c key.
.-key once, while the keypad is in
*
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Special characters

Special characters
Sometimes you will need to make use of special characters, e.g. when entering names in My contacts.
Whenever it is likely that special characters are needed, the softkey (see the left Fig.) giving you access to the special characters menu will be displayed.
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special chaR acteRs
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Getting started

Screen layout

The layout of the screen can be changed as shown to the right.
• To produce display options screen, press the
• Use the
aRRow keys to move between the alternatives and use to
select the alternative you want to use
• Note that you may, or may not, include selfview (i.e. the outgoing video
signal from your own system)
• You set whether to include selfview or not by means of the left-most
softkey.

Tip: Adding wallpaper to your screen

home menu,
In the navigate down to Settings and press the
key.
layout ( ) key
In the settin gs
submenu
navigate down
to Wallpaper.
Press again.
Layout control outside a call is limited to the choice between showing selfview and showing a wallpaper...
However, if you already have activated the selfview, the menu will give you these options when you enter the menu again.
Layout control used during a call gives you the possibility to include selfview...
Layout control when in a call provides the choice of showing selfview or full screen participant...
Select between the options available and press the
key to leave the menu putting your choice into effect.
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However, if you already have activated the selfview, you may select where the selfview should appear in the image when you enter the menu again.
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Getting started

Setting the ring tone volume

The system lets you set the ring tone volume.
Starting from the Home menu, navigate down to Settings and press the key.
Then navigate to Ring tone volume and press the and Right arrow keys to set the volume.
Press the
aRRow key to leave the menu going one step back.
key to exit the menu putting changes into effect or the left
key again. Use the left

Selecting ring tone

The system lets you choose between a multitude of ring tones and the ring tone volume.
Starting from the Home menu, navigate down to Settings and press the key.
Then navigate to Ring tones and press the
down arrow keys to move about the ring tones. Each ring tone will be played
as you position the cursor at it.
Press the
aRRow key to leave the menu going one step back.
key to exit the menu putting changes into effect or the left
key again. Use the up and
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Getting started

Choosing image source—camera or PC

The system lets you choose between sending out the image as viewed by the camera image or the image as shown on your PC screen.
You may also set the system to send out the image as captured by a secondary camera whenever you have two cameras connected.
The latter feature may come in handy if someone uses a whiteboard located elsewhere in the room for a presentation.
Starting from the Home menu, navigate down to Settings and press the key.
Then navigate to System settings, press the source and press the key again. Use the up and down arrow keys to select.
Press the
aRRow key to leave the menu going one step back.
key to exit the menu putting changes into effect or the left
key, navigate to Main
In configurations like this you may want to use a secondary camera to be able to cover any presentation made using the whiteboard.
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WhiteboardYour video system
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Getting started

Setting Autoanswer to On or Off

You may specify whether the system shall answer incoming calls automatically or not. When set to Off all incoming calls must be answered manually.
Starting from the Home menu, navigate down to Settings and press the key.
Then navigate to Call settings followed by Autoanswer and press the key again. Use the up and down arrow keys to select.
Press the
aRRow key to leave the menu going one step back.
key to exit the menu putting changes into effect or the left

Setting the Default bitrate

You may specify the default bitrate to be used in calls.
Starting from the Home menu, navigate down to Settings and press the key.
Then navigate to Call settings followed by Default bitrate and press the key again. Use the up and down arrow keys to select the setting.
Press the
aRRow key to leave the menu going one step back.
Selecting the Default bitrate:Setting the Autoanswer to On or Off:
key to exit the menu putting changes into effect or the left
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All settings are in kbps.
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Getting started

Language settings

This will allow you to specify the On-Screen Display (OSD) language. The following languages are supported: Russian, Japanese, German, French, and English.
Starting from the Home menu, navigate down to Settings and press the key.
Then navigate to Language and press the
down arrow keys to select.
Press the
aRRow key to leave the menu going one step back.
key to exit the menu putting changes into effect or the left
key again. Use the up and

System information

The System information display will provide you with information on the system, including URI, network addresses, any gatekeepers involved, HW serial numbers, SW versions etc. Whenever in a call, vital call status information is displayed as well.
Starting from the Home menu, navigate down to Settings and press the key.
Then navigate to System information and press the
up and down arrow keys to select.
Press the
aRRow key to leave the menu going one step back.
key to exit the menu putting changes into effect or the left
key again. Use the
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Getting started

Setting date and time manually

You may specify date and time zone settings along with date and time format and the date and time of day itself.
Starting from the Home menu, navigate down to Settings and press the key. Then navigate to Date and time and press the key.
aRRow keys and the key in the usual manner to set everything as
Use required.

Setting date and time automatically

You may have the date and time of day set automatically. However, you must still specify time and date formats along with the time zone.
Starting from the Home menu, navigate down to Settings and press the key. Then navigate to Date and time and press the key.
aRRow keys and the key in the usual manner to set everything as
Use required.
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Getting started

Entering the Administrator settings

Your video system has a separate set of Administrator settings intended to be used by system administrators only. These settings are protected by a password.
Starting from the Home menu, navigate down to Settings and press the key. Then navigate to Administrator settings and press the key.
Key in the password and use to make your selection.
aRRow keys and the key in the usual manner

Restarting the system

Some changes in the system settings, network settings and the infrastructure configurations may call for a system restart.
Starting from the Home menu, navigate down to Settings and press the key. Then navigate to Restart and press the key.
aRRow keys and the key in the usual manner to make your selection.
Use
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Making calls

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Chapter 2
Making calls
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Making calls

Making calls by dialing the number

Observe that the term “number” has a wide definition here; you may use the procedure outlined on this page to call people by their alphanumeric address as well, for example:
“alice.wonderland@mycompany.com”
Press the menu, if needed. Position the cursor at Call and press to produce the submenu.
key to produce the call

When someone is calling

Respond to an incoming call by pressing the key on the remote control to accept it, or press the key to reject it.
Press the
key on the remote control to answer an incoming call
Press the
key on
the remote
control to
reject an
incoming
call

Terminating an ongoing call

Terminating an ongoing call is similar to terminating calls on a cell phone— just press the key on the remote control.
Key in the “number” to call. If needed, switch to alphanumeric setting by means of the abc/123/ABC softkey.
Press the softkey Special characters to access non-standard characters, if needed. See this.
Press
followed by or, press twice to start calling.
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Special characters on page 8 for more on
Press the key on
the remote control to terminate an ongoing
call
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Making calls

Making calls using phone book

Making use of the phone book is time saving and prevents you from inadvertently calling the wrong number.
The entries, often referred to as contacts, are sorted alphabetically.

Method 1:

Press the
Phone book
key…
If you know your way, navigate down to the folder required and press
aRRow keys to locate whom to call and press to place the
call.
Alternatively, you may search for an entry in the phone book. This is described in the section Phone book usage.
to produce the contents of that folder. Use the
… to show the phone book.

Method 2:

Press the menu, if needed. Position the cursor at Call and press to produce the submenu…
...then navigate down
Phone book and
to press to display the phone book.
If you know your way, navigate down to the folder required and press
to produce the contents
of that folder. Use the
aRRow keys to locate
whom to call and press to place the call.
Alternatively, you may search for an entry in the phone book. This is described in the section
Phone book usage.
key to produce the call
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Making calls

Making calls using the recent calls list

If you have called somebody, or somebody has called you, this will be listed in the list of recent calls.
To gain access to the control.
You may also copy entries in the recent calls list to your phone book—see Using the phone book for details.
Recent calls list, just press the key on the remote

The icons used

The icon is used to denote calls made by you.
The icon
The icon
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is used to denote calls received.
is used to denote missed calls.
Select what type of recent calls to show; All recent calls, just the
missed calls, just the placed calls or just the received calls, by
means of the softkeys.
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Using the phone book
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Chapter 3

Phone book usage

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Using the phone book

Basic phone book features

Your TANDBERG C60 contains a phone book functionality, which is very similar to what you find in a mobile phone.
It contains a section in which you can add your own list of contacts, and most corporate solutions will also include a corporate phone list.
This latter list is normally installed and maintained from remote by your system administrator through a management system like the TANDBERG Management Suite (TMS), which is available separately.
You cannot edit the corporate list yourself, but you may add entries to My Contacts. These may be edited ad libitum.

Navigating in the phone book

• Basic navigation in the phone book is done in the usual way.
• When positioned at a line with a small folder icon in front, press the right
aRRow key to produce the contents of this folder. Repeat, if needed, if
there are more levels.
• Whenever you are at a lower level, use the left
level back.
aRRow key to move one

Opening the phone book:

Press the
This will cause the
phone book key…
phone book menu to open…

Calling an entry in the phone book

Once an entry is located, just press the key to place the call.
Need to search for an entry in the phone book? See Searching in
the phone book on the next page.
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The phone book typically contains your own My contacts and a corporate phone book.
In My contacts you may enter your own contacts.
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Using the phone book

Searching in the phone book

While the My contacts may contain up to 200 entries, the entire phone book (which may include server based corporate directories) can be virtually unlimited in size. Consequently, using the arrow keys as the only navigation device can easily become a cumbersome task. What to do?
Enter Quick Search by Letters. Whenever you are inside the phone book navigating in the list of entries, the numerical keypad automatically switches from 123 mode to ABC mode. To locate a specific entry, just type in the first letter as with a cell phone. The system will then display all matches. Add more letters to refine your search. The search will be done within the folder your cursor at present is located and inside any subfolders within this folder.
Entering text in the search field
Example: How do I write Alice 123 in the Search input field in the phone book?
Do as follows:
1. Press the 2-key once to get an A
2. Press the #-key once to switch between upper and lower case
letters
3. Press the 5-key three times to get an l
4. Press the 4-key three times to get an
5. Press the 2-key three times to get a c
6. Press the 3-key twice to get an e
7. Press the 0-key once to get space
8. Press the 1-key three times to get a 1
9. Press the 2-key four times to get a 2
10. Press the 3-key four times to get a 3.
i

Quick search by letters

To search for an entry in the phone book, navigate to where you assume the entry resides. Any search will be done within the folder your cursor at present is located and inside any subfolders within this folder.
If in doubt, remain at the top level (called root in computer terminology) and do your search from there.
Just type the letter (or switch to in digits) and the Search field will be activated immediately. The phone book will then look something like this:
The search will begin immediately. Add more letters to narrow and refine your search.
Example: Keying in da, will return entries like Dave Olson and David Jones, but also John Dahl and Vittorio Dalmazzino. There is no case sensitivity here.
How to open the phone book is described Basic phone book
features, which can be found on the previous page.
123 mode by pressing the # key to key
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Using the phone book

Adding new contacts to the phone book

New contacts can be added to My contacts only. Other entries must be entered by you system administrator.

Adding an entry from recent calls or the phone book

While you are inside the phone book or the list of recent calls, navigate to the entry you would like to copy to My contacts and press the key or the Right aRRow key to show the options menu:

Adding an entry manually to My contacts:

Open the phone book by pressing the key on the remote control.
Navigate to My contacts:
Press the key to show the contents of My contacts. A softkey named New contact will now appear along the bottom line of the display:
Press the corresponding function key on the remote control to enter the Edit dialog box.
Navigate down to Save to my contacts and press the the edit dialog box. This is similar to when entering a new contact manually (see right for details), but in this case the name and “number” of the copied contact has been filled in already by the system. If you want to edit the information entered you may do so. Remember to save before leaving the menu.
How to open the phone book is described Basic phone book
features, which can be found two pages back.
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key to open
23
Enter name and “number” of the new contact. After you have entered this information, the Save field will no longer appear ghosted and you may navigate down to this field and press the key to save your new entry.
Alternatively, navigate down to Cancel and press the dialog box without saving the new entry.
key to exit the
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Using the phone book

Editing existing entries in the phone book

You may edit and delete entries in My contacts any time. Since updates in the corporate phone book(s) made by your system administrator will not affect My contacts, you may have to use this feature from time to time when corporate phone book changes are made.

Editing entries in the phone book

Open the phone book. Since entries in My contacts are the only ones that may be subject to editing, navigate to My contacts and press the key to open it.
Navigate to the entry to edit and press the that now appears, navigate to Edit and press the key to open for editing of the entry.
You will now see a dialog box similar to this:
in which the name and “number” of the entry selected for editing has already been inserted.
Edit as required and navigate down to Save and press the the changes into effect.
key again. In the submenu
key to put
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In-call features

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Chapter 4
In-call features
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In-call features

BestView—Face recognition

The TANDBERG C60 is capable of doing face recognition.
The face recognition system aims to search for faces in order to optimize the picture frame, and is therefore called BestView. Once a face or group of faces has been detected camera zoom and camera angle will be changed accordingly to obtain an optimal representation on the screen.
Kindly observe the following:
• The Best view feature is still a preview feature.
• The Best view optimization process may take up to 5 seconds.
• The detection of faces works better when people look towards the
camera.
• The area from the eyebrows down to just below the lips should be uncovered.
• Beard is normally not a problem.

Using Best view

1. Press the key on the remote control to display the Layout menu.
Select Selfview to be shown as required
2. Press the
select Camera control
key on the remote control to display the Home menu and
Where to find it:
The Best view feature is found in the Camera control menu
Best v iew (b eta) Exi t
Use this softkey to exit
Best view
3. In the Camera control menu, locate the Best view button at the bottom
of the screen
4. Press the corresponding Function key on the remote control to start the
Best view optimization process. Look towards the camera for about five seconds
5. The system will now look for faces and adjust the zoom and camera
angle to obtain a best fit.
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In-call features

Running a presentation

The presentation functionality in the system enables you to show other available video sources in addition to your main camera.
This is perfect for meetings where you would like to share a PowerPoint presentation, for example.
After you have connected your presentation source you may have to configure your source to make it supply a signal to your video system.
The ability to do such presentations requires the optional Natural Presenter Package. If in doubt consult your administrator.
Do as follows:
Connect your presentation source(s) to the I/O panel on the codec, located in the base module
Press the
Presentation mode key on the
remote control
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To specify which source to serve for the presentation select it as shown here. Note that the name of each source can be changed, consult your administrator for details on this.
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Contact information

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Chapter 5
Contact information
28
U.S. HEADQUARTERS
TANDBERG
1212 Avenue of the Americas
24th Floor
New York, NY 10036
Telephone: +1 212 692 6500
Fax: +1 212 692 6501
Video: +1 212 692 6535
E-mail: tandberg@tandberg.com
Copyright © TANDBERG 2008. All rights reserved.
INTELLECTUAL PROPERTY RIGHTS
The TANDBERG C60 video codec covered by this User Guide is protected under copyright, patent, and other intellectual property rights of various jurisdictions. Any applicable software licenses and any limited warranty are located in the License Information section of the corresponding
version of the TANDBERG Administrator Guide for this product.
EUROPEAN HEADQUARTERS
TANDBERG
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1366 Lysaker
Norway
Telephone: +47 67 125 125
Fax: +47 67 125 234
Video: +47 67 126 126
E-mail: tandberg@tandberg.com
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