Rockwell Automation 1734-SSI Installation Instructions

Installation Instructions
POINT I/O Synchronous Serial Interface Absolute Encoder Module
Catalog number 1734-SSI, Series C
Table of Contents
Topic Page
Important User Information 2
Environment and Enclosure 3
North American Hazardous Location Approval 4
European Hazardous Location Approval 5
Additional Resources 6
About the Module 6
Install the Mounting Base 8
Install the Module 9
Install the Removable Terminal Block 10
Remove a Mounting Base 10
Wire the Modules 11
Communicate with Your Module 12
Interpret Status Indicators 14
Specifications 16
2 POINT I/O Synchronous Serial Interface Absolute Encoder Module

Important User Information

Solid-state equipment has operational characteristics differing from those of electromechanical equipment. Safety Guidelines for the Application, Installation and Maintenance of Solid State Controls (Publication SGI-1.1
http://www.rockwellautomation.com/literature/
solid-state equipment and hard-wired electromechanical devices. Because of this difference, and also because of the wide variety of uses for solid-state equipment, all persons responsible for applying this equipment must satisfy themselves that each intended application of this equipment is acceptable.
In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from the use or application of this equipment.
The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many variables and requirements associated with any particular installation, Rockwell Automation, Inc. cannot assume responsibility or liability for actual use based on the examples and diagrams.
No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits, equipment, or software described in this manual.
Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell Automation, Inc., is prohibited.
Throughout this manual, when necessary, we use notes to make you aware of safety considerations.
available from your local Rockwell Automation sales office or online at
WARNING: Identifies information about practices or circumstances that can cause an explosion in a hazardous environment, which may lead to personal injury or death, property damage, or economic loss.
ATTENTION: Identifies information about practices or circumstances that can lead to personal injury or death, property damage, or economic loss. Attentions help you identify a hazard, avoid a hazard and recognize the consequences.
) describes some important differences between
SHOCK HAZARD: Labels may be on or inside the equipment (for example, drive or motor) to alert people that dangerous voltage may be present.
BURN HAZARD: Labels may be on or inside the equipment (for example, drive or motor) to alert people that surfaces may reach dangerous temperatures.
IMPORTANT Identifies information that is critical for successful application and understanding of
the product.
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Environment and Enclosure

ATTENTION: This equipment is intended for use in a Pollution Degree 2
industrial environment, in overvoltage Category II applications (as defined in IEC 60664-1), at altitudes up to 2000 m (6562 ft) without derating.
This equipment is not intended for use in residential environments and may not provide adequate protection to radio communication services in such environments.
This equipment is supplied as open-type equipment. It must be mounted within an enclosure that is suitably designed for those specific environmental conditions that will be present and appropriately designed to prevent personal injury resulting from accessibility to live parts. The enclosure must have suitable flame-retardant properties to prevent or minimize the spread of flame, complying with a flame spread rating of 5VA or be approved for the application if nonmetallic. The interior of the enclosure must be accessible only by the use of a tool. Subsequent sections of this publication may contain additional information regarding specific enclosure type ratings that are required to comply with certain product safety certifications.
In addition to this publication, see:
• Industrial Automation Wiring and Grounding Guidelines, publication
1770-4.1
• NEMA Standard 250 and IEC 60529, as applicable, for explanations of the
, for additional installation requirements.
degrees of protection provided by enclosures.

Preventing Electrostatic Discharge

ATTENTION: This equipment is sensitive to electrostatic discharge, which can
cause internal damage and affect normal operation. Follow these guidelines when you handle this equipment:
• Touch a grounded object to discharge potential static.
• Wear an approved grounding wriststrap.
• Do not touch connectors or pins on component boards.
• Do not touch circuit components inside the equipment.
• Use a static-safe workstation, if available.
• Store the equipment in appropriate static-safe packaging when not in use.
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North American Hazardous Location Approval

The following information applies when operating this equipment in hazardous locations:
Products marked "CL I, DIV 2, GP A, B, C, D" are suitable for use in Class I Division 2 Group s A, B, C, D, Hazardous Locations and nonhazardous locations only. Each product is supplied with markings on the rat ing nameplate indicating the hazardous location tempe rature code. When combining products within a system, the most adverse temperature code (lowest "T" number) may be used to help determine the overall temperature code of the system. Combinations of equipment in you r system are subject to investigation by the local Authority Having Jurisdiction at the time of installation.
EXPLOSION HAZARD
• Do not disconnect equipment unless power has been removed or the area is known to be nonhazardous.
• Do not disconnect connections to this equipment unless power has been removed or the area is known to be nonhazardous. Secure any external connections that mate to this equipment by using screws, sliding latches, threaded connectors, or other means provided with this product.
• Substitution of components may impair suitability for Class I, Division 2.
• If this product contains batteries, they must only be changed in an area known to be nonhazardous.
ATTENTION: To comply with UL restrictions, the secondary circuit (backplane) must be powered from a source compliant with the following: Class 2 or Limited Voltage/Current.
Informations sur l'utilisation de cet équipement en environnements dangereux:
Les produits marqués "CL I, DIV 2, GP A, B, C, D" n e conviennent qu'à une utilisation en environnements de Classe I Division 2 Groupes A, B, C, D dangereux et non dangereu x. Chaque produit est livré avec des marquages sur sa plaque d'identification qui indiquent le code de température pour les environnements dangereux. Lorsque plusieurs produits sont combin és dans un système, le code de température le plus défavorable (code de température le plus faible) peut être utilisé pour déterminer le code de température global du système. Les combinaisons d'équipements dans le système sont sujettes à inspection par les autorités locales qualifiées au moment de l'installation.
RISQUE D’EXPLOSION
• Couper le courant ou s'assurer que l'environnement est classé non dangere ux avant de débrancher l'équipement.
• Couper le courant ou s'assurer que l'environnement est classé non dangere ux avant de débrancher les connecteurs. Fixer tous les connecteurs externes reliés à cet équipement à l'aide de vis, loquets coulissants, connecteurs filetés ou autres moyens fournis avec ce produit.
• La substitution de composants peut rendre cet équipement inadapté à une utilisation en environnement de Classe I, Division 2.
• S'assurer que l'environnement est classé non dangereux avant de changer les piles.
ATTENTION: This product is grounded through the DIN rail to chassis ground. Use zinc plated yellow-chromate steel DIN rail to assure proper grounding. The use of other DIN rail materials (for example, aluminum or plastic) that can corrode, oxidize, or are poor conductors, can result in improper or intermittent grounding. Secure DIN rail to mounting surface approximately every 200 mm (7.8 in.) and use end-anchors appropriately.
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European Hazardous Location Approval

European Zone 2 Certification. The following applies when the product bears the Ex Marking.
This equipment is intended for use in potentially explosive atmospheres as defined by European Union Directive 94/9/EC.
DEMKO certifies that this equipment has been found to comply with the Essential Health and Safety Requirements relating to the design and construction of Category 3 equipment intended for use in Zone 2 potentially explosive atmospheres, given in Annex II to this Directive.
Compliance with the Essential Health and Safety Requirements has been assured by compliance with EN 60079-15.
ATTENTION: This equipment is not resistant to sunlight or other sources of UV radiation.
WARNING: This equipment shall be mounted in an ATEX certified enclosure with a minimum ingress protection rating of at least IP54 (as defined in IEC60529) and used in an environment of not more than Pollution Degree 2 (as defined in IEC 60664-1) when applied in Zone 2 environments. The enclosure must utilize a tool removable cover or door.
WARNING: This equipment shall be used within its specified ratings defined by Rockwell Automation.
WARNING: Provision shall be made to prevent the rated voltage from being exceeded by transient disturbances of more than 140% of the rated voltage when applied in Zone 2 environments.
WARNING: Secure any external connections that mate to this equipment by using screws, sliding latches, threaded connectors, or other means provided with this product.
WARNING: Do not disconnect equipment unless power has been removed or the area is known to be nonhazardous.
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Additional Resources

Refer to POINT™ I/O 5V and 24V Encoder/Counter Modules User Manual, publication 1734-UM006
If you would like a manual, you can:
• download a free electronic version from the internet:
http://www.rockwellautomation.com/literature/
• purchase a printed manual by contacting your local Allen-Bradley distributor or Rockwell Automation representative.
, as needed.

About the Module

You can use this Series C module with DeviceNet and PROFIBUS adapters. If you are using RSLogix 5000 software, version 11 or higher, you can also use the Series C modules with ControlNet and Ethernet adapters.
This module collects serial data from industrial absolute-position encoding sensors that use standard SSI protocol. You insert the module into a POINT I/O terminal base that provides common power, communication, and wiring connections for the SSI sensors.
Use this diagram to identify the external features of the module.
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1
2
3
4
5
6
8
9
10
7
The wiring base assembly includes a terminal base, 1734-TB or 1734-TBS, which consists of a mounting base, 1734-MB, and removable terminal block, 1734-RT or 1734-RTS.
POINT I/O Synchronous Serial Interface Absolute Encoder Module
NODE:
I
1734
SS
Module Description
Description Description
1 Module locking mechanism 6 Slide-in writable label
2 Module Wiring Diagram 7 Insertable I/O module
3 DIN rail locking screw (orange) 8 Removable terminal block handle
4 Mechanical keying (orange) 9 Removable terminal block
5 Interlocking side pieces 10 Mounting base
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44013

Install the Mounting Base

To install the mounting base on the DIN rail, proceed as follows:
ATTENTION: This product is grounded through the DIN rail to chassis ground. Use zinc plated yellow-chromate steel DIN rail to assure proper grounding. The use of other DIN rail materials (for example, aluminum or plastic) that can corrode, oxidize, or are poor conductors, can result in improper or intermittent grounding. Secure DIN rail to mounting surface approximately every 200 mm (7.8 in.) and use end-anchors appropriately.
1. Position the mounting base vertically above the installed units (adapter, power supply or existing module).
2. Slide the mounting base down allowing the interlocking side pieces to engage the adjacent module or adapter.
3. Press firmly to seat the mounting base on the DIN rail. The mounting base snaps into place.
Module Status
Network Status
NODE:
24VDC Source Output
0
1
2
3
1734 OB4E
4. To remove the mounting base from the DIN rail, remove the module and use a small bladed screwdriver to rotate the base locking screw to a vertical position. This releases the locking mechanism.
5. Then lift straight up to remove.
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Turn the keyswitch to align the number with the notch. Position 3 is shown here.
44009
Be sure the DIN rail locking screw is in the horizontal position.
44010
24VDC
Source
Output
Module
Status
Network
Status
1734
OB4E
N
O
D
E
:
0
1
2
3
44012

Install the Module

The module can be installed before or after base installation. Make sure that the mounting base is correctly keyed before installing the module into the mounting base. In addition, make sure the mounting base locking screw is positioned horizontal referenced to the base.
1. Using a bladed screwdriver, rotate the keyswitch on the mounting base clockwise until the number required for the type of module being installed aligns with the notch in the base.
2. Make certain the DIN rail locking screw is in the horizontal position. You cannot insert the module if the locking mechanism is unlocked.
3. Insert the module straight down into the mounting base.
4. Press to secure. The module locks into place.
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Install the Removable Terminal Block

A removable terminal block (RTB) is supplied with your wiring base assembly. To remove, pull up on the RTB handle. This allows the mounting base to be removed and replaced as necessary without removing any of the wiring.
To reinsert the removable terminal block, proceed as follows:
1. Insert the end opposite the handle into the base unit. This end has a curved section that engages with the wiring base.
2. Rotate the terminal block into the wiring base until it locks itself in place.
3. If an I/O module is installed, snap the RTB handle into place on the module.
WARNING: When you connect or disconnect the Removable Terminal Block (RTB) with field side power applied, an electrical arc can occur. This could cause an explosion in hazardous location installations. Be sure that power is removed or the area is nonhazardous before proceeding.

Remove a Mounting Base

To remove a mounting base, you must remove any installed module, and the module installed in the base to the right. Remove the removable terminal block, if wired.
1. Unlatch the RTB handle on the I/O module.
2. Pull on the RTB handle to remove the removable terminal block.
3. Press on the module lock on the top of the module.
4. Pull on the I/O module to remove from the base.
5. Repeat steps 1, 2, 3 and 4 for the module to the right.
6. Use a small bladed screwdriver to rotate the orange base locking screw to a vertical position. This releases the locking mechanism.
7. Lift straight up to remove.
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43123
Module status
Network status
Down status Comp status
Run status
Up status
D+
V+
Shield
C+
D-
V-
I1
C-
D = Data I1 = Digital Sourcing Input 1 C = Clock V = SSI Sensor

Wire the Modules

To wire the modules, refer to the diagrams and tables.
POINT I/O Synchronous Serial Interface Absolute Encoder Module
Module Status
Network Status
NODE:
RUN
UP
DOWN
COMP
I1
1734
SSI
WARNING: If you connect or disconnect wiring while the field-side power is on, an electrical arc can occur. This could cause an explosion in hazardous location installations. Be sure that power is removed or the area is nonhazardous before proceeding.
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D-
D+
1
0
V-
V+
3
2
I1
Shield
5
4
C-
C+
7
6
D = Data, I1 = Digital, Sourcing Input 1, C = Clock, V = SSI Sensor
Termination Definition
(1)
(1)
D and C terminations are RS422-type differential pairs.
0D+
1D-
2V+
3V-
4Shield
5I1
6C+
7C-
Wiring for 1734-SSI

Communicate with Your Module

The module transmits SSI sensor data over the DeviceNet network. You exchange data with the master through a polled, cyclic, or change-of-state connection.
The module does not support Bit-Strobe Command Response Messaging and the Unconnected Message Manager (UCMM). If you are not familiar with these terms, see the DeviceNet Specification for definitions at http://www.odva.org
The module produces and consumes data as follows:
.
I/O Connection Type Consumes Produces
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Polled 2 bytes 10 bytes
Cyclic 2 bytes 10 bytes
Change-of-state 2 bytes 10 bytes
POINT I/O Synchronous Serial Interface Absolute Encoder Module 13
Consume and Produce Bit/Byte Definitions
Byte Bit
Produce 0 0…7 Low byte of present low SSI word. Bit 0 is the least significant bit of the
Produce 1 0…7 High byte of present low SSI word.
Produce 2 0…7 Low byte of present high SSI word.
Produce 3 0…7 High byte of present high SSI word. Bit 7 is the most significant bit of the
Produce 4 0…7 Low byte of stored low SSI word. Bit 0 is the least significant bit of the
Produce 5 0…7 High byte of stored low SSI word.
Produce 6 0…7 Low byte of stored high SSI word.
Produce 7 0…7 High byte of stored high SSI word. Bit 7 is the most significant bit of the
entire present SSI word.
entire present SSI word.
entire stored SSI word.
entire stored SSI word.
Consume and Produce Bit/Byte Definitions
Byte Bit Description
Produce 8 7 6 5 4 3 2 1 0 Status byte 0
C2ST C1ST C2R C1R INC DEC RUN I1
Produce 9 7 6 5 4 3 2 1 0 Status byte 1
RES RES RES LHON IDF2CCE CCF SPF
(1)
For detailed descriptions of these bits, see 1734-SSI U ser Manual, publication 1734-UM009.
(2)
Monitor IDF to determine the validity of the produced data. If IDF=1, the SSI data is false.
(1)
(2)
Consume and Produce Bit/Byte Definitions
Byte Bit Description
Consume 07654 3 210 Master ACK
RES RES RES SCMP2 SCMP1 CC2 CC1 LACK
Consume 17654 3 210 CONS1
RES RES RES RES RES RES RES RES
(1)
The master must provide the master ACK byte to receive the polled produced bytes 0…9.
byte
(1)
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43123
Module status
Network status
Down status Comp status
Run status
Up status

Interpret Status Indicators

Refer to the following diagram and tables for information on how to interpret the status indicators.
POINT I/O Synchronous Serial Interface Absolute Encoder Module
Module Status
Network Status
NODE:
RUN
UP
DOWN
COMP
I1
1734
SSI
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Indicator Status for Modules
Status Description
Module status Off No power applied to device.
Green Device operating normally.
Flashing green Device needs commissioning due to missing, incomplete, or
Flashing red Recoverable fault.
Red Unrecoverable fault – may require device replacement.
Flashing red/green Device is in self-test mode.
Network status Off Device is not online:
Flashing green Device is online but has no connections in the established state.
Green Device is online and has connections in the established state.
Flashing red One or more I/O connections are in timed-out state.
Red Critical link failure – failed communication device. Device detected
Flashing red/green Communication faulted device – the device has detected a network
Run status Off Module is commanded to stop retrieving SSI data.
Green Module is commanded to retrieve SSI data.
Up status Off SSI data not increasing, or no SSI data is being received.
Green SSI data is increasing.
Down status Off SSI data not decreasing, or no SSI data is being received.
Green SSI data is decreasing.
Comp status Off Comparator function is not in use, or comparator value not attained.
Green Comparator value attained.
I1 status Off Latching input I1 is OFF.
Green Latching input I1 is ON.
incorrect configuration.
- Device has not completed dup_MAC-id test.
- Device not powered – check module status indicator.
error that prevents it from communicating on the network.
access error and is in communication faulted state. Device has received and accepted an Identity Communication Faulted Request – long protocol message.
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Specifications

POINT I/O Synchronous Serial Interface Absolute Encoder Module – 1734-SSI, Series C
Attribute Value
Number of SSI channels 1
Encoder type Any absolute encoder supporting standard SSI protocol including linear,
SSI data rate 125 kHz, 250 kHz, 500 kHz, 1 MHz, 2 MHz (software selectable)
SSI bits per word 2…31 (software selectable)
SSI word delay time
SSI word length 4 bytes (32 bits)
SSI features Gray or binary code capable with gray to binary conversion, increasing or
SSI position forming time
SSI cable type UL CM/AWM 2464/CSA Type CMG FT4 or similar cable utilizing shielded
SSI cable length Depends on desired SSI data rate:
SSI sensor power 450 mA, 10…28.8V DC
SSI clock drive current (Out of C+/- terminals), max
Input I1 IEC Type 3 voltage and current characteristics, sourcing type
ON-state voltage 0V DC - FPV* -10
ON-state current 2 mA 4 mA (FPV=24V DC) 5 mA
OFF-state voltage FPV-5 - FPV
OFF-state current 1.2 mA - -
rotary, and optical distance measuring devices Most-Significant Bit Aligned data format Physical interface for clock and data signals is RS-422
(1)
16 μs…65535 μs (software selectable)
decreasing SSI count indication, 2 SSI word comparator values, SSI word latching with I1 input
(2)
0.5 ms
twisted pairs for D+/- and C+/- connections. See sensor manufacturer for actual cable required for the SSI sensor under use. I1 input can be separate from SSI cable.
125 kHz – 320 m (1050 ft) 250 kHz – 160 m (525 ft) 500 kHz – 60 m (195 ft) 1 MHz – 20 m (65 ft) 2 MHz – 8 m (25 ft)
125 mA
Minimum Nominal Maximum
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POINT I/O Synchronous Serial Interface Absolute Encoder Module – 1734-SSI, Series C
Attribute Value
Input impedance - 3.6 kΩ 4.7 kΩ
Input filter time - 0.5 ms -
*FPV = Field power supply voltage
(1)
Time between successive SSI words (Tp). Also called Dwell Time.
(2)
Roughly corresponds to the maximum tim e the SSI sensor can be expected to output a particular position value while in motion. To use the 1734-SSI module with sensors that have faster posit ion forming times, change the SSI Word Filter Control parameter from its default value of 5 (max). Changing this parameter from its default value sacrifices electrical noise environment performance for sensor data conversio n speed.
General Specifications
Attribute Value
Terminal base screw torque, max 0.6 Nm (7 lb-in.)
LED indicators All powered from the logic side
Module location 1734-TB, 1734-TBS wiring base assembly
POINTBus current 110 mA @ 5V DC
Power dissipation 0.94 W
Isolation voltage 50V (continuous), Basic Insulation Type
Field power bus supply voltage, min 10V DC @ 450 mA
Field power bus supply voltage, nom 24V DC @ 450 mA
Field power bus supply voltage, max 28.8V DC @ 450 mA
Dimensions, HxWxD 56.0 x 12.0 x 75.5 mm
Conductor category
Wire size 0.34…2.1 mm
Wire type Copper
Weight 0.032 kg (0.07 lb)
Keyswitch position 2
(1)
Tested @ 1250V AC for 60 s, field to system
(2.21 x 0.47 x 2.97 in.)
1 – on signal ports
2
rated @ 75 °C (167 °F), or greater, 1.2 mm (3/64 in.) insulation max
Shielded on encoder port
(22…14 AWG) solid or stranded copper wire
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General Specifications
Attribute Value
Enclosure type rating None (open-style)
North American temp code T4A
IEC temperature code T4
(1)
Use this conductor category information for planning conductor routing as described in Industrial Automation Wiring and Grounding Guidelines, publication 1770-4.1 .
Environmental Specifications
Attribute Value
Temperature, operating IEC 60068-2-1 (Test Ad, Operating Cold),
Temperature, surrounding air, max. 55 °C (131 °F)
Temperature, nonoperating IEC 60068-2-1 (Test Ab, Unpackaged Nonoperating Cold),
Relative humidity IEC 60068-2-30 (Test Db, Unpackaged Damp Heat):
Vibration IEC 60068-2-6 (Test Fc, Operating):
Shock, operating IEC 60068-2-27 (Test Ea, Unpackaged Shock):
Shock, nonoperating IEC 60068-2-27 (Test Ea, Unpackaged Shock):
Emissions CISPR 11 (IEC 61000-6-4):
ESD immunity IEC 61000-4-2:
Radiated RF immunity IEC 61000-4-3:
IEC 60068-2-2 (Test Bd, Operating Dry Heat), IEC 60068-2-14 (Test Nb, Operating Thermal Shock):
-20…55 °C (-4…131 °F)
IEC 60068-2-2 (Test Bb, Unpackaged Nonoperating Dry Heat), IEC 60068-2-14 (Test Na, Unpackaged Nonoperating Thermal Shock):
-40…85 °C (-40…185 °F)
5…95% noncondensing
5 g @ 10…500 Hz
30 g
50 g
Class A
6 kV contact discharges 8 kV air discharges
10V/m with 1 kHz sine-wave 80% AM from 80…2000 MHz 10V/m with 200 Hz 50% pulse 100% AM @ 900 MHz 10V/m 200 Hz 50% pulse 100% AM @ 1890 MHz 10V/m with 1 kHz sine-wave 80% AM from 2000…2700 MHz
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Environmental Specifications
Attribute Value
EFT/B immunity IEC 61000-4-4:
Surge transient immunity IEC 61000-4-5:
Conducted RF immunity IEC61000-4-6:
±3 kV @ 5 kHz on signal ports
±1 kV line-line (DM) and ±2 kV line-earth (CM) on signal ports ±2 kV line-earth (CM) on shielded ports
10 V rms with 1 kHz sine-wave 80% AM from 150 kHz…80 MHz
Certifications
Certification (when product is marked)
c-UL-us UL Listed Industrial Control Equipment, certified for US and Canada. See
CE European Union 2004/108/EC EMC Directive, compliant with:
C-Tick Australian Radiocommunications Act, compliant with:
Ex European Union 94/9/EC ATEX Directive, compliant with:
KC Korean Registration of Broadcasting and Communications Equipment,
(1)
See the Product Certification lin k at http://www.rockwellautomation.com/products/certification/ for Declaration of Conformity, Certificates, and other certification details.
Valu e
(1)
UL File E65584.
UL Listed for Class I, Division 2 Group A,B,C,D Hazardous Locations,
certified for U.S. and Canada. See UL File E194810.
EN 61326-1; Meas./Control/Lab., Industrial Requirements EN 61000-6-2; Industrial Immunity EN 61000-6-4; Industrial Emissions EN 61131-2; Programmable Controllers (Clause 8, Zone A & B)
AS/NZS CISPR 11; Industrial Emissions
EN 60079-15; Potentially Explosive Atmospheres, Protection "n" EN 60079-0; General Requirements II 3 G Ex nA IIC T4 Gc
compliant with: Article 58-2 of Radio Waves Act, Clause 3
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Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in using its products. At
http://www.rockwellautomation.com/support/
technical and application notes, sample code and links to software service packs, and a MySupport feature that you can customize to make the best use of these tools.
For an additional level of technical phone support for installation, configuration and troubleshooting, we offer TechConnect support programs. For more information, contact your local distributor or Rockwell Automation representative, or visit http://www.rockwellautomation.com/support/
, you can find technical manuals, a knowledge base of FAQs,
.
Installation Assistance
If you experience a problem within the first 24 hours of installation, please review the information that's contained in this manual. You can also contact a special Customer Support number for initial help in getting your product up and running.
United States or Canada 1.440.646.3434
Outside United States or Canada
Use the Worldwide Locator at
http://www.rockwellautomation.com/support/americas/phone_en.html
contact your local Rockwell Automation representative.
, or
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from the manufacturing facility. However, if your product is not functioning and needs to be returned, follow these procedures.
United States Contact your distributor. You must provide a Customer Support case number
Outside United States Please contact your local Rockwell Automation representative for the return
(call the phone number above to obtain one) to your distributor to complete the return process.
procedure.
Documentation Feedback
Your comments will help us serve your documentation needs better. If you have any suggestions on how to improve this document, complete this form, publication RA-DU002
http://www.rockwellautomation.com/literature/
.
, available at
Allen-Bradley, Rockwell Automation, ArmorBlock, and TechConnect are trademarks of Rockwell Automation, Inc.
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Publication 1734-IN581D-EN-E - January 2014
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