NEC SV8100 User Manual

NECIC-AP-101
ISSUE 1.0
DT310/DT330/DT710/DT730
USER GUIDE
NEC Infrontia Corporation
September, 2008
LIABILITY DISCLAIMER
NEC Infrontia Corporation reserves the right to change the specifications, functions, or features, at any time, without notice.
NEC Infrontia Corporation has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Infrontia Corporation and shall not be reproduced without prior written approval from NEC Infrontia Corporation. All brand names and product names on this document are trademarks or registered trademarks of their respective companies.
Copyright 2008
NEC Infrontia Corporation
TABLE OF CONTENTS
1.INTRODUCTION
General ................................................................................................. 1
Face Layout .......................................................................................... 2
Keys And Parts ..................................................................................... 5
Icon Display .......................................................................................... 15
Menu List .............................................................................................. 16
Simple Operation by Menu Key and Cursor Key .................................. 16
2.TERMINAL SETUP
Terminal Setup With the Up/Down Key ................................................ 17
Terminal Setup With the Feature Key................................................... 18
3.BASIC OPERATION
Login (DT700 Series Only) ................................................................... 21
Logout (DT700 Series Only) ................................................................. 21
To Start Security Mode (DT730 Only) .................................................. 22
To Cancel Security Mode ..................................................................... 22
4.FEATURE OPERATION
ANSWERING CALLS ........................................................................... 23
PLACING CALLS.................................................................................. 24
MICROPHONE CONTROL .................................................................. 27
SPEAKERPHONE CALLS.................................................................... 27
GROUP LISTEN ................................................................................... 27
HOLDING CALLS ................................................................................. 28
TRANSFERRING CALLS ..................................................................... 28
CONFERENCE..................................................................................... 29
i
TABLE OF CONTENTS
CALL PARK – SYSTEM ....................................................................... 29
STATION BUSY/NO ANSWER OPTIONS ........................................... 30
CO/PBX DIALING OPTIONS................................................................ 33
CALL PICKUP ...................................................................................... 36
PAGING................................................................................................ 37
BACKGROUND MUSIC ....................................................................... 39
CALL FORWARDING........................................................................... 39
SELECTABLE DISPLAY MESSAGING................................................ 41
STATION RELOCATION...................................................................... 42
CODE RESTRICTION, DIAL BLOCK................................................... 42
ACCOUNT CODE ENTRY ................................................................... 43
AUTOMATIC CALL DISTRIBUTION (ACD) ......................................... 44
5.DIRECTORY OPERATION
Add New Data....................................................................................... 54
Find Registered Data............................................................................ 55
Make a Call From Directory .................................................................. 57
Delete All Directory Data ...................................................................... 57
Delete Specific Directory Data.............................................................. 58
6.CALL HISTORY OPERATION
View Call History................................................................................... 60
Make a Call From Call History .............................................................. 61
Store Call History Data to Speed Dial................................................... 61
Delete Call History Data ....................................................................... 62
ii
1.
1. INTRODUCTION
General
This guide explains how to operate DT Series (DT310/ DT710/DT330/DT730) under the following headings.
CHAPTER 1 INTRODUCTION
Explains the configuration of this guide and contains the following information.
Face layout of DT Series
Keys and Parts of DT Series
Icon Display
Menu List
CHAPTER 2 TERMINAL SETUP
Explains the operating procedures for terminal settings of the DT Series.
CHAPTER 3 BASIC OPERATION
Explains the basic operation of DT Series.
CHAPTER 4 FEATURE OPERATION
Explains operating procedures for various Telephony Server features.
CHAPTER 5 DIRECTORY OPERATION
Explains operating procedures for Directory function.
CHAPTER 6 CALL HISTORY OPERATION
Explains operating procedures for Call History.
1
1
2
4
3
5
7
6
8
*
0
HO
#
LD
Tra
nsfer
Spe
aker
Recall
Feature
Answer
9
Mic
Menu
DT330/DT730
1.
Face Layout
DT310/DT710 (2-button without LCD)
Feautre
9
#
Speaker
Recall
Redial
Answer
Directory
Conf
Mic
Message
2
1
ABC 3 DEF
4
GHI 5 JKL 6 MNO
7
8
TUV
PQRS
HOLD
WXYZ
0
Transfer
DT310/DT710 (6-Button with LCD)
Exit Help
2
1
ABC 3 DEF
4
GHI 5 JKL 6 MNO
8
7
PQRS
HOLD
TUV
0
Transfer
WXYZ
Speaker
9
#
Redial
Recall
Answer
Feautre
Mic
Menu
2
DT710 Model shown above
1.
1
2
ABC 3 DEF
4
GHI 5 JKL 6 MNO
7
PQRS
8
TUV
9
WXYZ
0
#
Menu
HOLD
Transfer
Speaker
Exit Help
Redial
DT330/DT730 (12-Button with LCD)
Exit Help
2
1
ABC 3 DEF
4
GHI 5 JKL 6 MNO
8
TUV
0
Transfer
9
WXYZ
#
Speaker
Redial
7
PQRS
HOLD
Recall
Answer
Feautre
Mic
Menu
DT330/DT730 (24-Button with LCD)
Feautre
Recall
Answer
Mic
Note: Lock button is equipped on DT730 only.
Note: Lock button is equipped on DT730 only.
3
1.
1
2
ABC 3 DEF
4
GHI 5 JKL 6 MNO
7
PQRS
8
TUV
9
WXYZ
0
#
Menu
Scroll
Exit Help
Redial
DT330/DT730 (32-Button with LCD)
Exit Help
2
1
ABC 3 DEF
4
GHI 5 JKL 6 MNO
7
8
9
TUV
PQRS
HOLD
0
Transfer
WXYZ
#
Redial
Speaker
Recall
Answer
Feautre
Mic
Menu
DT330/DT730 (DESI Less 8-Button)
Feautre
Recall
Answer
Mic
Speaker
Transfer
HOLD
Note: Lock button is equipped on DT730 only.
Note: Lock button is equipped on DT730 only.
4
1.
Keys And Parts
DT310/DT710 (2-Button without LCD)
Feautre
9
WXYZ
#
Speaker
Recall
Redial
Answer
Directory
Conf
Mic
Message
2
1
ABC 3 DEF
4
GHI 5 JKL 6 MNO
8
7
PQRS
TUV
0
Transfer
HOLD
(14) (13) (12) (11)
(1) Call Indicator Lamp
Lamp at top corner of DT Series Display flashes when a call terminates to the terminal. On the SV8100, this lamp flashes fast when a call terminates to the terminal and flashes slower when a message has been left.
(1)
(2)
(3)
(4)
(5)
(7)
(9)
(10)
(6)
(8)
(2) Programmable Keys
These keys can be programmed as Flexible Line key/Programmable Feature Key by Web/PCPro.
(3) Recall
Press key to finish an outside call and hear the dial tone.
(4) Feature
Used to activate any features as terminal setup functions.
(5) Redial (Last Number Call, Speed Calling-Station/Group)
Press key to activate redial feature. Press redial and scroll back through numbers that have been dialed.
(6) Conf
Press key to establish a three-way conversation. LED on key lights when key is active.
(7) Answer
When LED on this key is lit, press key to answer a waiting call.
(8) Mic
Press key to respond hands free. LED on this key lights to show the key is activated.
(9) Message
This key shows a message is waiting. Press this key to access the Voice Mail system (if programmed).
5
1.
(10) Up/Down
(
DOWN UP)
Used to adjust LCD contrast, speaker/receiver volume, and ringer volume.
LCD Contrast:
Press ( ) or ( ) key while idle.
Speaker/Receiver Volume:
Press ( ) or ( ) key during conversation.
Ringer Volume:
Press ( ) or ( ) key during ringing.
(11) Directory
Press key to activate speed calling - system feature.
(12) Speaker
Controls the built-in speaker which can be used for Hands Free dialing/monitoring.LED on key lights when key is active. DT310 supports half duplex handsfree. DT330 supports half/full duplex handsfree.
(13) Transfer
Allows the station user to transfer established calls to another station, without attendant assistance.
(14) Hold
Press this key to place an internal or external call on hold.
6
1.
List Dir ICM Prog
101 STA101
28 APR MON 8:45AM
List Dir ICM Prog
101 STA101
28 APR MON 8:45AM
DT330/DT730 (24-button with LCD)
(1) (2)
Exit Help
2
1
ABC 3 DEF
4
GHI 5 JKL 6 MNO
7
8
TUV
PQRS
0
Transfer
HOLD
9
WXYZ
#
Speaker
Redial
Recall
Answer
Feautre
Mic
Menu
(3)
(4)
(5)
(6)
(7)
(8)
(9)
(10)
(11)
(12)
(13)
(14)
(1) Lock Key (DT730 only)
The user can prevent information leakage from terminal by simple operation.
(2) Call Indicator Lamp
On the SV8100, this lamp flashes fast when a call terminates to the terminal and flashes slower when a message has been left.
(3) LCD (Note 1)
LCD (Liquid Crystal Display) provides DT Series activity information plus data, time and Softkey Operation.
The LCD on DT310/DT710 has 24-character/ 28-character, 3-line capability.
The LCD on DT330/DT730 has 28-character, 4-line capability. Top line is used exclusively for the status icons.
(18) (17) (16) (15)
7
1.
(4) Exit
The user can exit from a screen mode by pressing this key.
(5) Softkeys
Any feature shown at the bottom of the LCD is available. The appropriate feature key is displayed on the screen according to the call handling process.
(11) Mic
Press this key to respond hands free.
(12) Menu
From this key, the user can access to the functions not normally used (such as terminal settings, downloads and access to XML applications) easily.
(13) Cursor
By using this Key, DT Series user can access various features with simple operation.
(6) Help
The user can press this key followed by a programmable key to check what Line or Programmable Feature is programmed on the key.
(7) Programmable Keys
These keys can be programmed as Flexible Line key/Programmable Feature Key by the Telephony Server Administrator. For the SV8100, the programmable keys can be set by Web/PCPro and the user can also set them.
(8) Recall
Press key to finish an outside call and hear the dial tone.
(9) Feature
Used to activate any features as terminal setup functions.
(10)Answer
When LED on this key is lit, press key to answer a waiting call.
- 4-way Scroll UP key
- Volume (UP) key
- 4-way Scroll LEFT key
- Redial key
- Enter Key
- Shortcut Key
- 4-way Scroll RIGHT key
- Directory key
- 4-way Scroll DOWN key
- Volume (DOWN) key
Two lines of menu items can be displayed at a time. Use "Up" or "Down" key to scroll to the item.
8
1.
Shortcut Menu includes the following features.
Menu of DT330
Menu of DT730
Note: DT310/DT710 (2-Button without LCD) does
not have the Cursor Key. DT310 (6-Button with LCD) also does not have the Cursor Key.
(14)Enter
DT330/DT730 Series has Shortcut Menu for frequently-used features. The user can access to Shortcut Menu by pressing Enter Key.
Note:
DT310/DT710 Series does not support the Shortcut Menu.
Feature Description
1. Missed Call Access to history of Missed Call.
2. Voice Mail Access to history of incoming Voice Mail.
(15)Redial
(Last Number Call, Speed Calling-Station/Group)
Press key to activate redial feature. Press redial and scroll back through numbers that have been dialed. When the desired number is displayed, press the # key to activate dialing.
(16)Speaker
Controls the built-in speaker which can be used for Hands Free dialing/monitoring. LED on key lights when key is active. DT310 supports half duplex handsfree. DT330 supports half/full duplex handsfree.
(17)Transfer
Allows the station user to transfer established calls to another station, without attendant assistance.
(18)Hold
Press this key to place an internal or external call on hold.
Note 1:
Not equipped on DTL-2E-1/ITL-2E-1.
9
1.
(1)
(2)
101 STA101
List Dir ICM Prog
28 APR MON 8:45AM
List Dir ICM Prog
101 STA101
28 APR MON 8:45AM
DT330/DT730 (DESI Less 8-Button with LCD)
Exit Help
(2) Call Indicator Lamp
On the SV8100, this lamp flashes fast when a call terminates to the terminal and flashes slower when a message has been left.
(3) LCD (Note 1)
LCD (Liquid Crystal Display) provides DT Series
(3)
(4)
(5)
(6)
(7)
(8)
activity information plus data, time and Softkey Operation.
The LCD on DT310/DT710 has 24-character/ 28-character, 3-line capability.
1
4
GHI 5 JKL 6 MNO
7
PQRS
HOLD
(19) (18) (17)
(1) Lock Key (DT730 only)
The user can prevent information leakage from terminal by simple operation.
2
ABC 3 DEF
8
WXYZ
TUV
0
Transfer
9
#
Speaker
Redial
Scroll
Recall
Answer
Feautre
Mic
Menu
(9)
(10)
(11)
(12)
(13)
(14)
(15)
(16)
The LCD on DT330 has 28-character, 4-line capability. Top line is used exclusively for the status icons.
(4) Exit
The user can exit from a screen mode by pressing this key.
10
1.
(5) Softkeys
Any feature shown at the bottom of the LCD is available. The appropriate feature key is displayed on the screen according to the call handling process.
(6) Help
The user can press this key followed by a programmable key to Check what Line or Programmable Feature is programmed on the key.
(7) 8LD Display
(a) (b) (C) (b) (a)
Rachel Julia
Ben
Hannah
James
Page Switching Key
1
2
3
4
FDA
FDN
Paul
Scroll
32 (8 keys x 4 pages) additional programmable keys are provided. They can be programmed as Flexible Line/Programmable feature key by Telephony Server Administrator. For the SV8100, the programmable keys can be set by Web/PCPro and the user can also set them.
Note:
Maximum 11 characters (including icon) Maximum 13 characters (excluding icon)
(a) Icon
Status of the Line key such as Call termination, Call Hold or Busy, and setting on the Feature key are shown as Icons.
User’s Status Icon
•Idle
•I-HOLD
• Others Hold
• Recall
• Incoming Ringing
• During Conversation (Individual Use)
• Call Transfer
• Conference
• During Conversation (Other Party Use)
• Active Feature (Under a setting of feature key like a “Call Forwarding”)
• Others
• Key is busy (example, if programmed as a virtual extension and the virtual extension is busy).
Flashing
Pattern
Blink Note
Blink Note
Steady Lit
11
1.
1
2
3
4
(b) Feature Key Information
Feature Key Information displays the followings.
Maximum
Key Description
Line Key
Feature Key - Feature Name
One-Touch Speed Dial Key
Note:
Maximum 11 characters (including icon)
- Name and Number information
- Speed Dial Name Information
- Number Information
digits to be displayed
Refer to note*
Refer to note*
Refer to note*
Maximum 13 characters (excluding icon)
Feature Key 1-8
Feature Key 9-16
Feature Key 17-24
Feature Key 25-32
Black background indicates currently displayed page.
(8) Programmable Keys
These keys can be programmed as Flexible Line key/Programmable Feature Key by Web/PCPro.
(c) Page Icon
8LD display has four pages (8 Programmable Feature keys per page). Page Icon Key indicates currently displayed page. The user can switch the Feature Key display from page 1 to 4 by using the Page Switching Key.
(9) Scroll Key
This key is used to turn over the page of 8LD display.
(10)Recall
Press key to finish an outside call and hear the dial tone.
(11)Feature
Used to activate any features as terminal setup functions.
(12)Answer
When LED on this key is lit, press key to answer a waiting call.
12
1.
Menu of DT330
Menu of DT730
(13) Mic
Press key to respond hands free. LED on this key lights showing it is active.
(14) Menu
From this key, the user can access to the functions not normally used (such as terminal settings, downloads and access to XML applications) easily.
(15) Cursor
By using this Key, DT Series user can access to various features with simple operation.
- 4-way Scroll UP key
- Volume (UP) key
- 4-way Scroll LEFT key
- Redial key
- Enter Key
- Shortcut Key
- 4-way Scroll RIGHT key
- Directory key
- 4-way Scroll DOWN key
- Volume (DOWN) key
For DT330 Series, two lines of menu items can be displayed at a time. For DT730 Series, three lines of menu items can be displayed at a time. The following figure shows the menu screen for DT330 Series. Use "Up" or "Down" key to scroll to the item.
Note:
DT310/DT710 (2-Button without LCD and DT310 [6-Button with LCD]) does not have the Cursor Key.
(16)Enter
DT330/DT730 Series has Shortcut Menu for frequently-used features. The user can access to Shortcut Menu by pressing Enter Key.
13
1.
Note:
DT310/DT710 Series does not support the Shortcut Menu.
Shortcut Menu includes the following features. (Ex.
of DT730)
Feature Description
1. Missed Call Access to history of Missed Call.
2. Voice Mail Access to history of incoming Voice Mail.
3. IM Not Supported.
4. Presence Not Supported.
5. Backlight Access to screen for LCD backlight settings.
6.Bluetooth Not Supported.
(17)Speaker
Controls the built-in speaker which can be used for Hands Free dialing/monitoring. LED on key lights when key is active. DT310 supports half duplex handsfree. DT330 supports half/full duplex handsfree.
(18)Transfer
Allows the station user to transfer established calls to another station, without attendant assistance.
(19)Hold
Press this key to place an internal or external call on hold.
14
1.
Prog
List Dir ICM
Icon Display
4-13 TUE 4:26PM
200 EXT 200
Icon Display
The LCD of DT730 Series displays Desktop Icons which provide notification when events (such as missed call and voice mail) occur.
Note:
Missed Call
Voice Mail
Instant Message (Note)
Presence (Note)
DT310/DT710 Series does not support the icon display.
Feature Icon Description
This icon appears when there is a missed call. Once the user has checked the missed call, this icon will disappear.
This icon provides notification of incoming Voice Mail. Once the user has checked the mail, this icon will disappear.
This icon appears when the terminal receives a new instant message. Once the user has checked the message, this icon will disappear.
This icon indicates the terminal’s presence status.
Feature Icon Description
Encryption (Note)
Security
Bluetooth
Cursor
This icon appears when using RTP Encryption feature.
This icon appears when the Security Key is pressed and the terminal in Security mode
This icon appears when any peripheral equipment is connected via Bluetooth. DT330 is supported.
This icon indicates the currently available direction of the Cursor Key.
Note: Currently unavailable.
15
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