NEC SV7000 User Manual

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Series i / D

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IP USER’S GUIDE

Face Layout.........................................................1

Keys and Lamps ............................................... 11

Soft Keys ........................................................... 13

Terminal Setup with the Up/Down Key...........20

Terminal Setup with the Feature Key .............22

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IP Only) ...................... 26

To Originate an Outside Call ...........................28

To Originate an Internal Call............................28

Multiline Appearance .......................................28

To Originate a Call Using Speed Calling

(One-touch Buttons)......................................... 29

To Originate a Call Using Speed Calling

(Individual/Group).............................................30

To Originate a Call Using

Speed Calling – System ................................... 30

Account Code ...................................................31

Forced Account Code ......................................31

Authorization Code ..........................................32

Voice Call ..........................................................32

To Answer a Voice Call Hands Free ...............33

Automatic Intercom..........................................34

Manual Intercom ............................................... 35

Dial Intercom.....................................................36

To Place a Call on Hold....................................37

To Place a Call on Exclusive Hold ..................37

To Transfer a Call............................................. 38

Conference........................................................ 39

To Establish a Broker Call............................... 39

To Answer a Camped-on Call.......................... 40

Call Waiting – Originating................................ 40

Call Park............................................................ 42

Call Pick-up (Group)......................................... 43

Call Pick-up (Direct) ......................................... 43

Outgoing Trunk Queuing................................. 44

Off-hook Trunk Queuing.................................. 44

Executive Override........................................... 45

Last Number Redial.......................................... 45

Call Forwarding – All Calls.............................. 46

Call Forwarding – Busy Line........................... 47

Call Forwarding – Don’t Answer..................... 49

Logged Out IP Station – Call Destination ...... 50

Call Back ........................................................... 52

To Save and Repeat a Number........................ 53

To Leave a Message......................................... 54

To Answer a Message...................................... 54

Voicemail System ............................................. 55

Meet-me Paging................................................ 56

Paging Transfer................................................ 57

Boss/Secretary Transfer.................................. 58

Boss/Secretary – MW Lamp Control ..............59

Boss/Secretary Override .................................60

Table of Contents

Do Not Disturb ..................................................61

Privacy...............................................................62

Privacy Release ................................................63

Index ..................................................................64

LCD Displays ....................................................66

ace Layout

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2DT

(2-LINE NON DISPLAY)

Call Indicator Lamp

Programmable Keys

GHI

PQRS

Hold

– 1 –

ABC

JKL

TUV

DEF

MNO

WXYZ

Mic

Transfer

Feature

Recall

Conf

Dedicated Function Key

Redial

Answer

Speaker

Microphone

Speaker

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(8-LINE WITH DISPLAY)

Call Indicator Lamp

LCD Display

GHI

PQRS

Hold

Exit

Help

Soft Keys

Programmable Keys

ABC

JKL

TUV

OPER

MNO

WXYZ

Transfer

DEF

Recall

Conf

Redial

Answer

Speaker

Feature

Directory

Mic

Message

Dedicated Function Keys

Microphone

Speaker

– 2 –

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16D

(16-LINE WITH DISPLAY)

Call Indicator Lamp

LCD Display

GHI

PQRS

Hold

Exit

Help

Soft Keys

Programmable Keys

ABC

JKL

TUV

OPER

MNO

WXYZ

Transfer

DEF

Recall

Conf

Redial

Answer

Speaker

Feature

Directory

Mic

Message

Dedicated Function Keys

Microphone

Speaker

– 3 –

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32D

(32-LINE WITH DISPLAY)

PQRS

1 Call Indicator Lamp

Lamp at top corner of D

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Display ﬂashes when a call terminates to the terminal. Lamp lights steadily when a message has been left.

2 LCD (Note 1)

Liquid Crystal Display (LCD) display provides D

Feature

Mic

Help

Directory

Message

Exit

OPER

Transfer

WXYZ

Recall

DEF

Conf

MNO

Redial

Answer

Speaker

ABC

JKL

TUV

GHI

Hold

activity information plus data, time and Soft Key Operation. The LCD display has 24-character, 3-line capability.

3 Exit

The user can escape from the Help key mode by pressing this key.

4 Soft Keys

Any feature shown at the bottom of the LCD display is available. The appropriate feature key is displayed on the screen according to the call handling process.

5 Help

Explanations of the Soft Keys can be called up on the LCD display by pressing this key.

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– 4 –

6 Programmable Keys

[Programmable by telephone system administrator (Flexible Line/Feature Keys)]

• Station line access

•Trunk line access

•Feature access [Programmable by user (Flexible Line/One-Touch Speed Dial)]

• Station line access

•Trunk line access

•Feature access

<One-Touch Speed Dial> (Note 2)

•Any feature can be assigned.

• Direct station selection

• Station speed dial

7 Recall

Press key to terminate established call and returns to the internal dial tone.

8 Feature

Used to activate terminal setup functions and to program One-Touch Speed Dial/Feature Keys.

9 Directory (Note 3)

Press key to activate speed calling - system feature.

10 Message (Note 3)

Press key to access the voicemail system.

11 Mic

Press key to respond hands free. LED on this key lights during speakerphone operation.

12 Conf

Press key to establish a three-way conversation. LED on key lights when key is active.

13 LNR/SPD (Last Number Call/Speed Calling)

Press key to activate redial feature. Press redial and scroll back through numbers that have been dialed. Until the desired number is displayed. Press the or # (Note 4) key to activate dialing.

14 Microphone

Built-in microphone is used for hands free operation with speakerphone.

15 Up/Down

DOWN

(

)

Used to adjust LCD contrast, speaker/receiver volume, and ringer volume.

• LCD Contrast: Press ( ) or ( ) key while idle.

• Speaker/Receiver Volume: Press ( ) or ( ) key during conversation.

• Ringer Volume: Press ( ) or ( ) key during ringing.

16 Answer

When LED on this key is lighted, press key to answer a waiting call.

17 Speaker

Controls the built-in speaker which can be used for Hands Free dialing/monitoring. LED on key lights when key is active.

18 Transfer

Allows the station user to transfer established calls to another station, without attendant assistance.

19 Hold

Press key to place an internal or external call on hold.

– 5 –

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20 D

IP Adapter

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IP adapter can be attached to D

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8D/16D/32D terminals. It supports the same telephony service as the original D

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terminal.

Series i

Note 1: Not applicable for D Note 2: Not applicable for D Note 3: Not available for D

D D D

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75/D

Series E mode.

Series III/D

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65/D

75: Australia, Asia, Latin

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America, Middle East, Russia

Note 4: A-law Countries: #

µ-law Countries:

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2DT.

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2DT/8D/16D.

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65/D

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Series III and

Series E: North America

– 6 –

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16LD

(16-LINE WITH MULTI-DISPLAY)

Exit

ABC

GHI

JKL

PQRS

TUV

OPER

Hold

Transfer

18 17

1 Call Indicator Lamp

Lamp at top corner of D

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Display ﬂashes when a call terminates to the terminal. Lamp lights steadily when a message has been left.

2 LCD (Note 1)

Liquid Crystal Display (LCD) display provides D

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activity information plus data, time and Soft Key

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Series i

Help

Recall

Conf

Redial

Answer

Speaker

Feature

Mic

Directory

Message

DEF

MNO

WXYZ

4 5

7 8 9

11 12

Operation. The LCD display has 24-character, 3-line capability.

3 Exit

The user can escape from the Help key mode by pressing this key.

4 Soft Keys

Any feature shown at the bottom of the LCD display is available. The appropriate feature key is displayed on the screen according to the call handling process.

5 Help

Explanations of the Soft Keys can be called up on the LCD display by pressing this key.

– 7 –

6 Programmable Keys

[Programmable by telephone system administrator (Flexible Line/Feature Keys)]

• Station line access

•Trunk line access

•Feature access

[Programmable by user (Flexible Line)]

• Station line access

•Trunk line access

•Feature access

7 Recall

Press key to terminate established call and returns to the internal dial tone.

8 Feature

Used to activate terminal setup functions and to program One-Touch Speed Dial/Feature Keys.

9 Directory (Note 3)

Press key to activate speed calling - system feature.

10 Message (Note 3)

Press key to access the voicemail system.

11 Mic

Press key to respond hands free. LED on this key lights during speakerphone operation.

12 Conf

Press key to establish a three-way conversation. LED on key lights when key is active.

13 LNR/SPD (Last Number Call/Speed Calling)

Press key to activate redial feature. Press redial and scroll back through numbers that have been dialed. Until the desired number is displayed. Press the or # (Note 4) key to activate dialing.

14 Microphone

Built-in microphone is used for hands free operation with speakerphone.

15 Up/Down

DOWN

(

)

Used to adjust LCD contrast, speaker/receiver volume, and ringer volume.

• LCD Contrast: Press ( ) or ( ) key while idle.

• Speaker/Receiver Volume: Press ( ) or ( ) key during conversation.

• Ringer Volume: Press ( ) or ( ) key during ringing.

16 Answer

When LED on this key is lighted, press key to answer a waiting call.

17 Speaker

Controls the built-in speaker which can be used for Hands Free dialing/monitoring. LED on key lights when key is active.

18 Transfer

Allows the station user to transfer established calls to another station, without attendant assistance.

19 Hold

Press key to place an internal or external call on hold.

– 8 –

20 16LD Display

Exit

−

indicate the icon area. For more detailed description, please refer to the next page.

Default status of display.

Help

−

S0P6D

Key No. Display Feature Name

1 PICK Call Pick-up

2 FDN Call Forwarding - Don't Answer

3FDA Call Forwarding - All Calls

4 E-OVR Executive Override

5VOICE Voice Call

6 MSG-R Message Reminder

7 S&R Save and Repeat a Number

8 LAST# Last Number Redial

9 78906 Prime Line

10 SPD Speed Dialing

11 SPD Speed Dialing

12 SPD Speed Dialing

13 SPD Speed Dialing

14 SPD Speed Dialing

15 SPD Speed Dialing

16 S-SPD Speed Calling - System

Note 1: The contents of display can be changed by System

Data.

Note 2: D

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16LD phone may not be available in all

feature packages.

– 9 –

Detailed Descriptions of User’s status and Icon:

User’s Status Icon

• Idle

• Call Hold (Individual Hold/Individual Hold on Call Park Group)

• Call Hold (Other Party Hold/Other Party Hold on Call Park Group)

• Recall (Individual Hold/Exclusive Call Hold/Call Transfer/ Individual Hold on Call Park Group)

• Recall (Other Party Hold/Other Party Hold on Call Park Group)

• Incoming Call

• Exclusive Call Hold

• During Conversation (Individual Use)

• Call Transfer

• Conference

• During Conversation (Other Party Use)

• Active Feature (Under a setting of feature key like a “Call Forwarding”)

Note: The icon will blink per one second cycle.

Flashing Pattern

No Icon -

Blink

Note

Blink

Note

Blink

Note

Steady Lit

– 10 –

eys and Lamps

Programmable Keys

These are examples of D grammed by the user. Others must be programmed by the telephone system administrator.

AICM

Press key to activate “Automatic Intercom”.

DICM

Press key to activate “Dial Intercom”.

DND (Do Not Disturb)

Press key to activate or cancel “Privacy” feature.

FWD

Press key to activate or cancel “Call Forwarding – All Calls” feature.

FWD-BY

Press key to activate, verify, or cancel “Call Forwarding – Busy Line” feature.

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features available by pressing the programmable keys. Some features may be pro-

FWD-NA

Press key to activate, verify, or cancel “Call Forwarding – Don’t Answer” feature.

MICM

Press key to activate “Manual Intercom”.

MSG (Message)

Press key to leave message indication at station in no answer or busy condition.

MULTILINE APPEARANCE

A programmable extra extension key. Press this key to see status of extra extension.

MW-SET

Press key to leave message waiting indication on boss’ station from secretary’s station.

MW-CANCEL

Press key to cancel message waiting indication on boss’ station from secretary’s station.

P-RLS

Press key to release “Privacy” feature.

– 11 –

S&R (Save and Repeat)

Press key to store a number or redial a stored number.

SIG

Press key to cause chime at predetermined station.

Lamps

Call Indicator Lamp

Lamp at top of D

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Display ﬂashes when a call terminates to the terminal.

Lamp lights steadily when a message has been left.

LCD

Liquid Crystal Display (LCD) display provides D

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activity information plus date, time and Soft Key operation.

LED

Some Feature keys have a built-in Light Emitting Diode (LED) that lights or ﬂashes according to the activity of that Feature key.

Function Key Activities

Feature + 0 = Side Tone On/Off. (for handset) Feature + 1 = Turns microphone on or off. Feature + 2 = Adjusts handset receiver volume Feature + 3 = Selects ringer tone Feature + 4 = Adjusts transmission/receiving volume Feature + 5 = Activates hands-free operation Feature + 6 = Deactivates hands-free operation Feature + 7 = Turns call indicator lamp on or off for incoming call notiﬁcation. (If turned off, this lamp will still

light to indicate message waiting.)

Feature + 8 = Turns Dynamic Dial Pad on or off.

Note:

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IP is not available.

(Note)

– 12 –

Soft K

eys

7:35

AM MON 18 JUL 2002

DND

Exit Help

4051

>>>MIC

Note:

Soft Key functionality is optional and may not be available on your D

The Soft Keys on the D

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Series i/D

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Series i/D

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IP provide a set of functions on the LCD that adapts to the changing state

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IP telephone.

of the telephone. While default Soft Key settings are provided, desired functions can be assigned to individual stations as required. The Soft Keys, at the bottom of the LCD, can display the blinking names of available functions, names of user-assigned functions and names of functions assigned by a speciﬁc Soft Key pattern. The Soft Keys displayed can vary, depending on the state of the phone and/or when the Next/Previous button is pressed.

Exit Key

Press the Exit Key to exit the Help program.

Help Key

Press the Help Key. Press desired Soft Key for helpful information about that key.

MIC (Microphone)

Press the Soft Key below “

MIC

” to activate or deactivate the Microphone. LED on Mic key will illuminate when Mic is

on.

DND (Do Not Disturb)

Press the Soft Key to allow denying access to the station line for incoming calls.

– 13 –

Default Function Displays for Each Status

Default Soft Key settings are provided corresponding to particular functions. Different Soft Key settings are displayed at the bottom of the LCD depending on the state of the call, as shown below.

Different patterns of Soft Key settings can be registered for individual call states and assigned to individual terminals as required.

IDLE

(Time display)

MIC >>>DND

DIAL TONE/DIALING

(1)

MIC >>>PICK

Push >>>

(Time display)

FDA

RINGING

(2)

(Time display)

FDN >>>FDB

(Time display)

MIC >>>VOICE

– 14 –

BUSY

(1)

(2)

BUSY 2000

(Time display)

MIC >>>CB

Push >>>

BUSY 2000

(Time display)

S&R >>>

CONNECTION

CONSULTATION HOLD

2000

(Time display)

MIC >>>DND

TRANSFER 2000

(Time display)

MIC >>>CONF

– 15 –

Soft Key Features

When the Soft Key corresponding to a desired function name is operated, the selected function name starts to blink on the LCD. The blinking display of available functions takes precedence over the display of functions speciﬁed by the Soft Key pattern.

FDB (Call Forwarding – Busy)

Permits a call to a busy station to be immediately forwarded to a predesignated station.

FDA (Call Forwarding – All Calls)

Permits all calls destined for a particular station to be routed to another station regardless of the busy or idle status of the called station.

FDL (Logged Out IP Station – Call Destination)

Enables a system to transfer the call to appropriate station when D

term

whose LOGGED OUT IP STATION – CALL

DESTINATION has already been registered is in logout status.

E-OVR (Executive Override)

Enables selected station users, upon encountering a busy condition at an internal station, to bridge into the busy connection.

CW (Call Waiting)

Enables a busy station to receive a second incoming call. A camp-on indication tone is sent to the busy station, and the user can use a switchhook ﬂash to answer the second call.

CB (Call Back)

Provides the ability for a calling station to set a CALL BACK. The calling station will be rung as soon as the busy station becomes available.

S&R (Save and Repeat)

Allows a station to save a speciﬁc dialed number and then redial that number later.

MWSET (Message Waiting – Set)

Allows a station to set a Message Waiting indication or lamp.

HOLD (Call Hold)

Permits a station user to hold a call in progress and to return to the previously held call.

MWOFF (Message Waiting – Cancel)

Allows a station to cancel a Message Waiting indication or lamp.

– 16 –

PICK (Call Pickup – Group)

Permits a station user to answer any calls directed to other lines in the user’s preset Call Pickup Group.

CONF (Three-way Calling)

Enables a station user to establish a three-way conference by connecting an additional party to an already existing conversation.

VOICE (Voice Call)

Enables the user to make a call to the called party’s built-in speaker. If the called party’s MIC is on, the called party can converse hands-free.

S-SPD (Speed Calling – System)

Allows a station user to call certain frequently dialed numbers using fewer digits (abbreviated call codes) than would normally be required.

CAS (CAS-Switch Hook Flash)

Allows the user to send a switchhook ﬂash while on an outside trunk.

UCDBO (UCD Busy Out)

Allows a station user to block UCD calls and to cancel Busy Out.

FLASH (Flash)

Provides the station with a switchhook ﬂash.

FDN (Call Forward – No Answer)

Permits a call to an unanswered station to be forwarded to a predesignated station if the called station does not answer within a predetermined period of time.

C-RPT (ISDN Malicious Call Trace)

Allows the user to initiate a Call Trace on ISDN calls only.

G-SPD (Speed Calling – Group)

Allows a station user to share a set of common Speed Calling numbers with other station users in the group.

P-RLS (Privacy Release)

Allows another station to depress a busy line button and enter the conversation of a station already engaged in communication.

DND (Do Not Disturb)

Allows a station user to deny access to the station line for incoming calls.

– 17 –

MIC (Microphone On/Off)

Allows the user to turn the microphone on and off for use with the speakerphone.

BPAGE (Button Page)

Allows the user to assign two functions to each feature or speed key and to toggle between pages.

HSET (Headset)

Allows the user to go off- and on-hook when using the headset.

RLS (Release Key)

Allows the user to release the current call when using the headset, without waiting for the party to hang up.

SIG (Manual Signaling)

Permits station users to send a one-second ring to a predetermined station. If the signaled station is ringing from another call, the manual intercom signal will interrupt that ringing.

CKEEP (Eight-Party Conference Retrain)

Allows all outside parties to stay on a conference when all internal parties hang up.

SCALL (Serial Call)

Allows the user to set Serial Call for the caller before extending the call, allowing the caller to receive an announcement at the end of the call guiding the caller to dial the next number and subsequent numbers.

IZP (Internal Zone Paging)

Allows a user to make a voice call through the speakers of the designated group.

IDCHG (Call ID Change Display)

Allows the user to toggle between standard display and an alternate display.

GPICK (Call Pickup – Group Enhancement)

Allows the user to answer any ringing station within the user’s expanded call pickup group.

CHCNF (Call Hold – Conference)

Allows a station user to establish a conference connection by adding a third party, who is held on another line, to the existing two-party connection.

– 18 –

RMUTE (Ringer Mute)

Allows a station user to mute or recover station ringing.

>>> (Display Function Next Page)

Allows the user to scroll to the next display screen.

<<< (Display Function Previous Page)

Allows the user to scroll to the previous display screen.

– 19 –

+ 51 hidden pages