NEC SuperScript 4400N User Guide

SUPERSCRIPT 4400 SERIES

ONLINE USER’S GUIDE

September, 1998

Proprietary Notice and Liability Disclaimer

The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Technologies and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use and sales rights thereto, except to the extent said rights are expressly granted to others.

The NEC T echnologies product(s) discussed in this document are warranted in accordance with the terms of the Limited Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system conﬁguration, customer data and operator control. Since implementation by customers of each product may vary, the suitability of speciﬁc product conﬁgurations and applications must be determined by the customer and is not warranted by NEC Technologies.

To allow for design and speciﬁcation improvements, the information in this document is subject to change at any time without notice. Reproduction of this document or portions thereof without prior approval of NEC Technologies is prohibited.

Microsoft, Windows, Windows 95, Windows 98, Windows NT, Windows for Workgroups, and MS-DOS are registered trademarks of Microsoft Corporation.

Adobe PostScript® 3 is a trademark of Adobe Systems Incorporated.

All other product, service, brand, or trade names used in this publication are the trademarks or registered trademarks of their respective companies or organizations. NEC disclaims any responsibility for specifying which marks are owned by which companies or organizations.

ii SuperScript 4400 Series — User’s Guide

USING THIS GUIDE

This user’s guide includes the information you need to operate and maintain your NEC SuperScript™ 4400 or 4400N printer. The chapters in this guide are described below.

Chapter 1, “Features”

Describes SuperScript printing capabilities, printer options, settings, and operating requirements.

Chapter 2, “Getting Started”

Describes how to assemble your printer, print a test page, connect the printer to your computer or network, and begin printing your documents.

Chapter 3, “Printer Options”

Provides instructions for installing and using printer options, including the network interface card (NIC), Paper Tray 2, the Legal Tray, and SIMM.

Chapter 4, “Printer Drivers”

How to install and use software on your computer to select printer settings and monitor printer status.

Chapter 5, “The Operator Panel”

Describes how to use the operator panel to change printer settings and perform other tasks.

Chapter 6, “Web Printing Setup”

Provides instructions for system administrators to set up Pull Printing and PrintAgent™ software on your network.

Chapter 8, “Maintaining Your Printer”

Gives a schedule and instructions for performing routine maintenance tasks that will keep your printer operating efﬁciently.

Chapter 9, “Troubleshooting”

Shows how to diagnose and respond to operating difﬁculties, including paper jams, printer errors, and print quality problems.

Chapter 10, “Technical Support”

Tells how to contact NEC for service, support, and supplies for your printer. Also provides information about the SuperScript 4400 Limited Warranty and obtaining service contracts.

Appendix A, “Printer Speciﬁcations”

Detailed information about printer operations.

Appendix B, “Media Speciﬁcations”

Information for using different media in your printer.

Appendix C, “Safety Information”

Information about safety precautions.

Appendix D, “Moving Your Printer”

Important instructions for safely moving, repacking, and shipping the printer.

Index, “Hyperlinks”

Click on the page numbers in the index and connect with those pages.

Chapter 7, “Network Setup”

Provides instructions for system administrators to set up network printing over NetWare, TCP/IP, EtherTalk, Windows 3.x and above, Windows NT 4.0, and NetBEUI/ NetBIOS.

iii

iv SuperScript 4400 Series — User’s Guide

CONTENTS

USING THIS GUIDE iii

CONTENTS v

CHAPTER 1: FEATURES 1

Overview 1

SuperScript 4400 Series Highlights 1 SuperScript 4400N Enhancements 1 Printer Options 1 Your Starting Point 1 System Requirements 2 Supported Printing Environments 2 Hardware Requirements 2 Energy Saving 2

SuperScript 4400 Series CD 3

Printing Software for Windows 3

4400N Printer Web Pages 4

Paper Handling and

Special Media 5

SuperScript 4400 Settings 6

Printer Settings 6 Using the Printer Operator Panel 6 Using Printer Drivers 6

PostScript 3 Features 7

Color Processing 7 Watermarks 7 Paper Handling 7 Graphics 7 PostScript Options 8 Device Options 8

PCL 5e Features 9

Working with Fonts In Windows 10

PostScript 3 Font Settings 10 PCL 5e Font Settings 10

CHAPTER 2: GETTING STARTED 11

Overview 11

Safety Instructions 11

Selecting a Location 11

Unpacking 12

Checking Printer Contents 13

Identifying Printer Parts 14

Front View 14 Front Internal View 14 Back View 14 Back Internal View 14 Top Internal View 14

Installing the Belt Cartridge 16

Installing the Fuser Oil Bottle and Fuser

Cleaning Roller 17

Installing the Toner Modules 18

Loading The Paper Tray 19

Printing a Startup Page 20

Connecting the Printer to Your Computer

or Network 21

Connecting the 4400 Printer 21 Connecting the 4400N Network Printer 21

Printing with the 4400 Printer 22

Easy/Local Setup for Windows 95/98 and

Windows NT 4.0 22 Easy/Local Setup for Windows 3.x 22 Printing a Document from Your Application 22

Quick Web Printing with the

4400N Network Printer 23

First, Set the Printer’s IP Address 23 Easy Remote Printing Setup 23

Printing Envelopes 24

Printing on Thick Paper 24

Printing Transparencies 25

Printing Labels 25

CONTENTS

CHAPTER 3: PRINTER OPTIONS 27

Overview 27

Installing the Network Interface Card (NIC) 27

First, Prepare the Printer 28 Second, Install the NIC 28 Third, Test the NIC 30

Installing the Legal Paper Tray 30

Adding the Paper Tray 2 Unit 31

Adding Memory (SIMM) 33

Installing SIMM 34

CHAPTER 4: PRINTER DRIVERS 35

Overview 35

Windows 95/98 36

Installing Printing Software 36 Printing a Document 36 Accessing a Printer Driver 36 Changing Settings in the Printer Driver 36 Setting Another Printer Driver as Default 36 Using the Windows 95/98 Printer Drivers 37

Windows NT 4.0 41

Installing Printing Software 41 Printing a Document 41 Accessing Printer Properties 41 Accessing Document Properties 41 Changing Settings in the Printer Driver 41 Setting Another Printer Driver as Default 41 Using the Windows NT 4.0 Printer Driver 42

Windows 3.x 45

Installation for Windows 3.x 45 Printing a Document 45 Accessing the Printer Driver 45

Mac OS 48

Installing Printing Software 48 Choosing the Printer 48 Configuring the PPD 48 Renaming Your Printer 48

Printing 48

Page Setup 48

CHAPTER 5: THE OPERATOR PANEL 51

Overview 51

Operator Panel Features 51

Indicator Lights 51

The Message Display 52

Operator Panel Buttons 53

Using the Menu Tree 54

An Example of Using the Menu Tree 54

Operator Panel Menus 55

Operator Panel Tasks 57

Taking the Printer Offline and Online 57

Setting Media Type 57

Stopping a Job 57

Clearing the Print Buffer 57

Resetting the Printer 57

Resetting the NIC 57

Restoring Factory Defaults 57

Printing 4400 Information Pages 58

Resetting Usage Reports 58

TCP/IP Setup 58

CHAPTER 6: WEB PRINTING SETUP 59

Overview 59

NEC PrintAgent Remote Printing 59

NEC PrintAgent Pull Printing 59

Remote Printing 60

System Requirements 60

Easy Remote Printing Setup 60

Remote Printing From Your Desktop 60

Getting Printer Status 60

Getting Help 60

PrintAgent Features 61

PrintAgent Program Menus 61

PrintAgent Window Menus 62

Pull Printing 63

vi SuperScript 4400 Series — User’s Guide

Server System Requirements 63 PrintAgent Core and Server Installation 63 Configuring URLs 64 Changing PWS Settings 65 Plug Ins 66 Pull Printing from Your Desktop 67 Pull Printing User Settings 69

CHAPTER 7: NETWORK SETUP 71

Overview 71

Setup Options 71

Network Printer Features 72

Network Settings Page 72 Setting The Printer IP Address 73 Resetting the NIC 74 Restoring Factory Default Settings 74 NIC Status Lights 74

Network Administration Page 75

Going to the Network Administration Page 75

Using MAP 77

MAP Operating Requirements 77 Installing MAP 77 Running MAP and Selecting a 4400N 77

Windows 78

Installing SuperScript 4400 Printer Drivers 78 TCP/IP Requirements for Windows Configuration78 Network Configuration Options 78 TCP/IP Setup in Windows 95/98 and

Windows NT 4.0 79 Windows Peer to Peer Printing Setup 80 Moving a Peer to Peer Printer 80 Removing Peer to Peer Software 81 Setting lpr Printing on an NT Network 81 Shared Printing in Windows 95/98 82 Dynamic Host Configuration Protocol 83

NetWare 4.x 84

Using NWADMIN 84

NetWare 3.x 86

Web JetAdmin 87

First, Go to the File Location 87 Second, Copy Files to WebJetAdmin Folders 87 Third, Reset Web JetAdmin Discovery 87

UNIX 88

First, Configure the IP Address on the 4400N 88 Second, Set Up Your Printing Mode 88

CHAPTER 8: MAINTAINING YOUR PRINTER 91

Overview 91

Precautions 91

Maintenance Schedule 92 Service Visit Schedule 92

Replacing the Toner Modules 93

Replacing the Fuser Oil Bottle 94

Replacing the Fuser Cleaning Roller 95

Cleaning the Belt Cartridge 96

Replacing the Belt Cartridge 97

Cleaning Inside the Back Cover 98

Replacing the Fuser Unit 99

Cleaning the Laser Lens 100

Replacing the Ozone Filter 101

Replacing the Toner Collector 101

Cleaning the Outside of the Printer 102

CHAPTER 9: TROUBLESHOOTING 103

Overview 103

Print Quality Maintenance 103 Simple Troubleshooting 103 Printer Messages 103

Preventing Paper Jams 105

Understanding the Paper Path 105

Removing Paper Jams 106

Misfeed Jams 106 Inner Jams 107

CONTENTS

vii

Outer Jams 108

Drum Jams 108

Print Quality 109

Background is Smeared 109

Image Edges are Missing or Peeling 109

Horizontal Jitter 109

Horizontal Ribbing 109

Image Shows Banding, Shadows, or Shifting 109

White Line 109

Vertical Streaks 109

Vertical White Band 109

Black Line 110

Vertical Line 110

Image Staggered Vertically 110

Horizontal Banding 110

Horizontal White Band 110

Toner Spots 110

Mixed Color Image 110

Color Misregistration 111

Toner Streak 111

Mottled Image 111

Shadowing 111

Insufficient Gloss 111

Back of Paper is Stained 111

Missing Print 111

Partial Printing 111

Network Printing Problems 112

Check the Printer Operation 112

Check the Network Settings Page 112

Check other Network Users 112

Review Recent System Changes 112

Check Hardware Connections 112

Check NIC Status Lights 112

Troubleshooting for NetWare 113

Troubleshooting for MacOS 114

CHAPTER 10: TECHNICAL SUPPORT 115

Overview 115

Assistance Nearby 115

Help From Within Your Company 115 Help From Your Dealer 115

NEC Technical Support 115

How to Contact NEC 115

Ordering Supplies 116

NEC Warranty and Service 117

NEC Service Contracts 117

SuperScript 4400 Printer Limited Warranty 117

Warranty Period 117 Warranty Coverage 117 Warranty Support 118 Obtaining Warranty Service 118 Limitation of Damages and

Implied Warranties 118

APPENDIX A: PRINTER SPECIFICATIONS i

APPENDIX B: MEDIA SPECIFICATIONS iii

APPENDIX C: SAFETY INFORMATION v

APPENDIX D: MOVING YOUR PRINTER vii

viii SuperScript 4400 Series — User’s Guide

CHAPTER 1

FEATURES

VERVIEW

The innovative NEC SuperScript™ 4400 color laser printer is the best value today for fast color and monochrome printing. The 4400 delivers high resolution, laser color output for business presentations and reports and is adaptable to changing business needs. The SuperScript 4400N network printer introduces the ﬁrst web-based printing capability. This allows you to print jobs to remote locations—across the building or across the country! This section reviews the features and options of each printer that will make it the busiest machine in your ofﬁce.

SuperScript 4400 Series Highlights

• Prints from 4 to 8 color pages per minute and up to 16 monochrome pages.

• With PostScript 3 or PCL5e printing languages, you can print almost anything. The printer automatically selects the appropriate printer language for incoming jobs.

note:

printer driver for your system. The PCL 5e printer driver is for monochrome printing only.

• 600 x 600 dpi printing is standard

• 1200x1200 dpi printing is available when a total of 80 MB of RAM is installed (96 MB for legal size paper).

• 32 MB of RAM standard, extendable to 128 MB

• 2.1 GB internal hard disk for storing fonts and forms.

• Year-2000 compliant

For color printing, you must use the PostScript 3

SuperScript 4400N Enhancements

With the network printer, you can take advantage of the latest printing technology.

• Printer Home Page provides access to web-based printing software, online Help, and other features.

• Using NEC’s PrintAgent™ software, conﬁguration and monitoring can be done from your workstation.

• Supports traditional network printing over NetWare, TCP/IP, EtherTalk, Windows 3.x and above, Windows NT 4.0, and NetBEUI/NetBIOS

• 96 MB of RAM standard, extendable to 128 MB

Printer Options

You can add these features to increase productivity.

• 250-sheet standard size Paper Tray 2

• 250-sheet Legal Tray

• Network Upgrade Kit with Network Interface Card (NIC)

Your Starting Point

The instructions in this guide assume that you are familiar with your computer and/or network operating systems, and that your system is conﬁgured and operating properly.

System Requirements

Y our SuperScript 4400 printer and software can operate using the following minimum system conﬁgurations.

Windows Operating System

• Microsoft Windows 3.x, Windows 95/98, or Windows NT 4.0

• 486 or higher CPU

• CD-ROM drive

• 5 MB of free hard disk space

• 8 MB or more of RAM

• Parallel Port (for the 4400)

• Ethernet connection (for the 4400N)

Mac OS

• Mac OS 7.1 or higher

• 68040 or higher CPU

• CD-ROM drive

• 5 MB of free hard disk space

• 8 MB or more of RAM

• Ethernet connection on the 4400N

Web-Based Printing Requirements

To use the web-based Pull Printing and NEC PrintAgent features, you need to have Microsoft’s Internet Explorer 4.01 SP1 web browser. Other requirements are described in Chapter 6, “Web Printing Setup.”

Supported Printing Environments

The SuperScript 4400 comes with software for using the printer on several operating systems and network.

• Microsoft® Windows® 3.x, Windows 95/98, and Windows NT® 4.0

• NetWare® versions 3.x and 4.x

• Mac™ OS 7.1 and higher using EtherTalk

• Peer to peer printing for Windows 95/98

• UNIX®

For network setup, your workstation and network operating system should be conﬁgured and operating correctly, and your SuperScript 4400 printer drivers should already be properly installed.

Hardware Requirements

You need to provide the following additional hardware to setup and connect your printer.

• For standard connection, a IEEE 1284 compliant parallel cable.

• For network connection, Category 5 twisted pair cable with RJ-45 connectors for 10/100Base-T Ethernet, shown here.

note:

detects whether you have a 10 Mbps or 100 Mbps Ethernet connection. For better performance, NEC recommends that you use shielded cable and connectors when connecting to 100 Mbps Ethernet.

The network interface card (NIC) automatically

Energy Saving

The SuperScript 4400 and 4400N printers meet the requirements of the Environmental Protection Agency’s Energy Star Computers program for printers. The purpose of this program is

to promote the manufacturing and marketing of energy-efﬁcient ofﬁce automation equipment, thereby potentially reducing combustion-related pollution. (The Energy Star emblem does not represent EPA endorsement of any product or service.)

2 SuperScript 4400 Series — User’s Guide

UPERSCRIPT

The

SuperScript 4400 Series CD

provides three options for installing printer drivers and printing utilities in Windows.

• Easy/Local Setup

• Custom/Network Client Setup

• Administrator Setup Choose the one that best suits your needs.

4400 S

that comes with your printer

ERIES

Printing Software for Windows

Easy/Local Setup

Use this option to quickly install the basic printing tools for your operating system. This is appropriate if you are connected to a SuperScript 4400 from the parallel port. Using this option, you can install

• PostScript 3 and PCL 5e printer drivers

• Adobe Acrobat Reader 3.01

• Onlinedoc.pdf—A print out

note:

printer driver. Also, the advanced setting, Image Color Matching (ICM), is not available with this setup.

Custom/Network Client Setup

If you are a network client with access to a SuperScript 4400N printer, you can use this setup to access web-based printing tools and network utilities. Using this option, you can install

• PostScript 3 printer driver with Image Color Matching

• PostScript 3 printer driver without Image Color Matching

• PCL 5e printer driver

• NEC PrintAgent for Remote Printing

• Utilities for peer to peer printing

• Internet Explorer 4.01 SP1

• Adobe Acrobat Reader 3.01

• Onlinedoc.pdf—A print out

For color printing, you must use the PostScript 3

User’s Guide

you can view online, or

Administrator Setup

This setup should only be used by system administrators who are familiar with the procedures for installing server software and network conﬁguration. Use it to install and use network utilities, and set up servers for NEC PrintAgent Pull Printing.

In addition to all the items available in the Custom/Network Client Setup, the following tools are provided.

• PrintAgent Pull Printing Server software

• PrintAgent Secondary File Server software

note:

must also install Microsoft’s Personal Web Server. You can download this from Microsoft’s web site at this URL

http://www.microsoft.com/ie/pws

• SuperScript MAP utility for Windows 95/98, and Windows NT 4.0

• BOOTP 32 for Windows 95/98 and Windows NT 4.0

To use the NEC PrintAgent Server software, you

Printing Software for Mac OS

The

SuperScript 4400 Series CD

provides the following software for Mac OS users.

• The AdobePS printer driver

• The SuperScript 4400 printer description ﬁle

• ICC ﬁles for Color Sync

Instructions for installing Mac OS software are on page 48.

that comes with your printer

FEATURES

SuperScript 4400 Series CD 3

4400N P

RINTER

WEB P

AGES

Every SuperScript 4400N network printer has a built-in web server and

Printer Home Page

you can use for a variety of

tasks, including

• Pull Printing from your desktop

• Installing the NEC PrintAgent Remote Printing driver

• Monitoring 4400N PrintAgent printers

• Performing network administration tasks

• Conﬁguring URLs for 4400N printers and servers

• Downloading Pull Printing Server software

• Downloading Secondary File Server software

• Getting information and Help

Once you assign an IP Addr ess to the printer, you can browse to it using Micosoft’s Internet Explorer 4.01. The URL uses the printer’s IP Address. It is for example

http://131.241.045.027

Two other useful printer web pages are

• The

URL Conﬁguration Page

install and conﬁgure Pull Printing Servers. The URL is

http://<Printer IP Address>/configure.html

See page 64 for more information.

• The

Network Administration Page

to conﬁgure the printer network settings. To access this, go the URL conﬁguration page and click the

Administration

The Printer Home Page

You can view the Printer Home Page from Windows, Mac OS, or UNIX. The URL is the IP address you assign to the printer, for example, http://131.241.45.65.

Click here to display the Pull Printing Page to print over the web without a driver

http://<Printer IP Address>

, which you can use to

, which you can use

Network

link. See page 75 for more information.

Click here to install the NEC PrintAgent driver for remote printing over the web

Click here to display the NEC PrintAgent window to monitor other web printers

Use these links to learn more about Pull Printing and Remote Printing using the NEC PrintAgent

4 SuperScript 4400 Series — User’s Guide

APER HANDLING AND

PECIAL

You can use the 4400 to print on a wide variety of media and sizes. SuperScript 4400 paper handling features let you manage print jobs and ofﬁce tasks efﬁciently.

Supported Media

Use any light or medium weight copier paper to print out draft copies of your documents. Then, for the best results on ﬁnal documents, you should consider using NEC’s Premium papers.

Premium Color Laser Paper - 24 lb. Bond: A bright paper with a super smooth ﬁnish for brilliant color reproduction. Use this for correspondence, proposals, charts, graphs, and illustrations.

Premium Color Laser Paper - 60 lb. Cover: A heavier stock that is ideal for report covers, mailers, greeting cards and invitations.

Ultra Glossy Color Laser Paper - 100 lb. Text: Has a double-sided glossy ﬁnish that is preferred for professional printing and photographic art. Use this for data sheets, brochures, and client presentations.

Premium Overhead Transparencies: Use this for brilliant projected images.

Your Starter Kit includes a sampler of NEC Premium papers. See page 116 for information about ordering NEC premium papers and other printer supplies. If you do not have the NEC Premium papers, try to match them as closely as possible for the best printing results. Appendix B, “Media Speciﬁcations,” has more information about choosing media.

When printing special media, be sure to load the paper tray only to the mark indicated for that media. When printing on thick or glossy stock, set the Media Type to Thick Stock on the printer Operator Panel, and reset it to Paper when your are done (see page 57 for instructions).

EDIA

Supported Paper Sizes

You can print on a variety of paper sizes including

Paper Size

Letter 8.5 x 11 216 x 279 Legal 8.5 x 14 216 x 356 A4 8.3 x 11.7 210 x 297 Executive 7.25 x 10.5 184 x 267 UK Quarto* 8 x 10 203 x 254 Folio* 8.5 x 13 216 x 330 Commercial #10 Env. 4.13 x 9.5 105 x 241

*Not available in PCL printer drivers.

note: To print Legal size paper, you must install the

optional Legal Paper Tray into Paper Tray 1 or Paper Tray 2.

Paper Source Selections

In your printer driver, you can specify which paper tray the printer should use for your print job: Tray 1, Tray 2 (option), or AutoSelect. When you specify AutoSelect, the printer automatically selects the right tray based on the media type in the trays. The printer can detect paper sizes based on how the trays are adjusted. Therefore, it is important to adjust the paper trays properly.

Orientation

Orientation describes the position of images on a page with respect to the long and short edges of the paper . You can print three ways.

Portrait means the page has a vertical orientation (the default).

Landscape means the page has a horizontal

orientation.

Rotated Landscape means the page has a horizontal

orientation and is ﬂipped.

Inches Millimeters

FEATURES

Number of Copies

You can set the number of copies to be printed up to 999 (99 for PCL).

Paper Handling and Special Media 5

UPERSCRIPT

4400 S

ETTINGS

Printer Settings

SuperScript 4400 printer settings give you many ways to customize your print job. There is often more than one place to change the same printer setting. These include

• The SuperScript PostScript 3 and PCL 5e printer drivers

• The Operator Panel on your printer

Using the Printer Operator Panel

Y ou can use the printer Operator Panel to cancel a print job or change settings that are not available in your printer driver. You can view messages on the Operator Panel to help diagnose printing problems. In addition, the printer operator panel allows you to print out font lists and test pages and view the total page count. You can also set the printer’s TCP/ IP address or reconﬁgure network settings. Chapter 5, “The Operator Panel,” provides instructions for using the printer operator panel.

Using Printer Drivers

Your printer software includes the PostScript 3 printer drivers for Windows 3.x, Windows 95/98, Windows NT 4.0, and Mac OS and the PCL 5e printer driver for Windows 3.x, Windows 95/98, and Windows NT 4.0. They offer a wide range of features for setting up your print job and printer settings.

Most of these features and settings are described in this chapter. A particular feature may be implemented slightly differently, depending on which driver you are using.

note: If you are unsure about a setting in your printer

driver, be sure to use the driver’s Online Help feature. Chapter 4, “Printer Drivers,” provides complete information about using your printer driver software.

When to Use the PostScript 3 or PCL 5e Printer Driver

Use the PostScript 3 driver for color documents and documents that contain many complex graphic images or extensive page layout formatting. The PostScript driver has more options and delivers better graphic processing.

Use the PCL 5e driver for monochrome documents that contain mostly text and limited formatting. The PCL5e driver processes this type of document quickly.

note: For color printing, you must use the PostScript 3

printer driver for your system. The PCL 5e printer driver is for monochrome printing only.

6 SuperScript 4400 Series — User’s Guide

OSTSCRIPT

These are general descriptions of settings available in the PostScript 3 printer drivers. The interface of the printer driver depends on the operating system you use. Not all settings are available for all drivers, or they may appear on different tabs in the printer driver. All printer drivers have Online Help available at the click of a button, with more information about speciﬁc settings. Chapter 4, “Printer Drivers,” shows the PostScript printer drivers and explains how to use them.

3 F

EATURES

Color Processing

Color Control

Use these settings to deﬁne color in your print job. Color Photo: Produces smooth color images, for the best

reproduction of photographic images. Color Business Graphics: Produces bright, solid colors,

suitable for presentation graphics, charts, and posters. Color Transparency: Use this for the best results when

printing color presentations on overhead transparency ﬁlm. Grayscale: Converts all colors in the document to black and

shades of gray for monochrome printing. Unadjusted: Does not apply any of the special color control

features.

Image Color Matching

This feature is available for advanced users (except for Windows NT). You must install it from the SuperScript 4400 Series CD using the Custom Install feature. It will not appear on the printer driver until you install it.

Watermarks

A watermark is text that appears on pages in your print job, such as DRAFT or CONFIDENTIAL. Use these settings to apply watermarks to your print job, create new watermarks, or modify existing watermarks. A preview area shows how the watermark will appear. You can also specify whether the watermark appears in the foreground or background, and on which pages it appears. This feature is not available for Windows NT.

Paper Handling

Layout

Use this feature to print multiple page images on the printed page, including 1, 2, 4, 6, 9, and 16. This gives you the ability to print pamphlets, storyboards, or thumbnail layouts. You can also print a border around the page image (except for 1 page only).

Unprintable Area

Use this setting to specify the area on the edge of the paper that cannot be printed on. This setting overrides margins set in the application.

Graphics

Resolution

Print resolution is measured by the number of dots per inch (dpi) in an image. The higher the number is, the ﬁner the resolution. Resolution can be set to 600 dpi (the default) or 1200 dpi.

note: 1200 dpi is only available when 80 MB of RAM are

installed in the printer (96 MB of RAM are required for printing legal size paper).

Sharp Edge Technology

Speciﬁes whether or not NEC’s Sharp Edge T echnology (SET) should be used. SET is only available with 600dpi. It reﬁnes the print quality of characters and line art by smoothing the ﬁne gradations along the edge of the printed image. It is best to turn this feature OFF for color photo images.

Halftoning

If graphic images in your document do not print correctly, use these settings to adjust screen frequency and angle. For example, use this when screened images show a moiré pattern.

Negative Image

If you select this, black and white values are reversed and RGB colors print as their complements.

FEATURES

PostScript 3 Features 7

Mirror Image

If you select this, pages are “mirrored” on the horizontal axis.

Scaling

You can enlarge or reduce the page image. A value of 100% (the default) means no enlargement or reduction. A value of 50% reduces the page image to half its normal size. A value of 200% doubles the size of the page image.

PostScript Options

There are several settings you can use to customize the way the driver processes print jobs

PostScript Output Format

These settings control the way the driver creates the PostScript language descriptions for page images.

Optimize for Speed: Check this for faster printing. This option may cause a problem for some print jobs if the printer does not have enough memory.

Optimize for Portability-ADSC: Check this to ensure that the document can be printed on any PostScript printer. Documents may take longer to print when this option is selected. This option is useful if the printer has limited memory, because it creates smaller documents.

Encapsulated PostScript (EPS): Use this to print your document as a single-page image that will be incorporated into another ﬁle. You must also select Output to File.

Archive Format: Use this to create a PostScript data stream that gets stored in a ﬁle to be used later.

PostScript Header

You can control whether the driver sends a PostScript header with each document. If the printer is shared on a network, this option should not be used. However , if you are on a local printer, you can save time by sending the header just once to the printer, where it is retained and printed with each job.

Error Handling

You can send an error handler with each print job. Then, if an error occurs, the printer prints a page with a message describing the nature of the error. Y ou or a technician can use this information to diagnose the problem.

PostScript Timeout Values

These settings deﬁne timeout periods allowed when the driver communicates with the printer . Enter a value from 0 to 999 seconds (32,767 seconds for NT). When zero is entered, the printer will wait indeﬁnitely. If you printer is shared, do not specify a value of zero.

Job Timeout: This is the maximum number of seconds the printer can take to print a single job. If the print job takes more time to print than the timeout value, the printer may stop printing and prepare to receive a new document.

Wait Timeout: This is the maximum number of seconds the printer will wait for data from the computer. While receiving a print job, the printer driver may pause to build a PostScript language description of each page. For complicated pages, which take longer to build, you may need to set a higher wait time.

Advanced Options

Advanced options allow you to optimize printer performance, but generally should not be changed unless you have speciﬁc reasons to do so. Use the driver Online Help feature for more information on these settings.

Device Options

You can use settings on the Device Options to match the attached printer conﬁguration so that the printer driver can generate optimized PostScript code.

Available printer memory

Set this to match the amount of memory you have installed in the printer.

Available font cache

The driver automatically adjusts the font cache size based on installed memory. Increase this amount for better performance of Type 32 bitmap fonts.

Installable options

Use this area to change the settings to match the printer’s hardware setup when you add options to the printer, including Tray 2, or more RAM memory.

8 SuperScript 4400 Series — User’s Guide

PCL 5E F

These are general descriptions of settings available in the PCL 5e printer drivers. The interface of the printer driver depends on the operating system you use. Not all settings are available for all drivers, or they may appear on different tabs in the printer driver. All printer drivers have Online Help available at the click of a button, with more information about speciﬁc settings. Chapter 4, “Printer Drivers,” shows the PCL 5e printer drivers and explains how to use them.

Resolution

Print resolution is measured by the number of dots per inch (dpi) in an image. The higher the number is, the ﬁner the resolution. Resolution can be set to 600 (the default), 300, 150, and 75 dpi. Lower resolutions require less memory and processing time.

Dithering

Select a dithering pattern for converting images from one format to another, for example, for printing color documents in black and white. Dithering, along with the intensity and resolution settings, effect the overall appearance of graphics in printed documents.

Halftone Color Adjustment

In the Windows NT driver this is an advanced feature for controlling how color appears in a document and is converted to monochrome when printed.

EATURES

Reserved printer memory

Specify how much memory to reserve for special printer functions, such as macros, front panel settings, etc. The reserved memory is not used for printing.

Printer memory tracking

Before printing a document, the printer driver calculates how much memory is required to print. If the document requires more memory than is available in the printer, the document is rejected. Use this setting to deﬁne how this calculation is made. A conservative calculation ensures that printer memory is never over-committed. A more aggressive calculation allows the printer to attempt printing a complex document, but memory may be over-exceeded and the print job may not be completed.

Printer Memory

This feature appears on the driver, but does not apply to the SuperScript 4400 printer and does not need to be adjusted.

Cartridges

This feature appears on the driver, but does not apply to the SuperScript 4400 printer and does not need to be adjusted.

FEATURES

Intensity

Adjust this setting to control the darkness of graphics in the printed document.

PCL 5e Features 9

ORKING WITH FONTS IN

INDOWS

Under most conditions your documents will print out well without any adjustment to font settings in your printer drivers. The Windows printer drivers have settings for specifying how TrueType fonts in your document are matched to PostScript fonts in the printer. You may want to adjust these if your documents take a long time to print or the quality of the font is not satisfactory. Font settings vary slightly on the Windows 3.x, Windows 95/98, and Windows NT 4.0 printer drivers.

PostScript 3 Font Settings

Send TrueType fonts to printer according to the font Substitution Table: Instead of downloading all

TrueType fonts to the printer, this selection substitutes PostScript fonts resident in the printer for the TrueType fonts used in the document according to a table you deﬁne.

Using the Substitution Table: The substitution utility allows you to view or edit which fonts in the printer should be substituted for the TrueType fonts in your document. Using resident printer fonts speeds printing.

Always use built-in printer fonts instead of TrueType fonts: Select this and the printer substitutes its closest

matching resident fonts. This speeds printing, but the document may not print out exactly as it appears on the screen

Always use TrueType fonts: Downloads bitmap TrueType fonts to the printer to print the document. This ensures the printed document will look the same as it does on the screen, but it may take longer to print.

PCL 5e Font Settings

Download TrueType fonts as outline fonts: TrueType

fonts used in your document are processed by the driver and downloaded to the printer as outline fonts. This provides the quickest printing time, but lowest quality for text output.

Download TrueType fonts as bitmap fonts: TrueType fonts used in your document are processed by the driver and downloaded to the printer as bitmapped fonts. Formatting is very accurate at small point sizes. Printing is faster, but not portable if printing to a ﬁle.

Print TrueType Text as graphics: TrueType fonts used in your document are processed by the driver and downloaded to the printer as graphics. This produces the best text quality, but can slow printing. This is best for documents with several graphics and little or no repeating text.

Install Printer Fonts: Use this to download soft fonts to the printer.

The Update Soft Fonts feature updates the driver to recognize new fonts. Use this if you have added new fonts to your system after you installed the driver.

10 SuperScript 4400 Series — User’s Guide

CHAPTER 2

GETTING STARTED

VERVIEW

This chapter tells you how to safely set up your printer and begin printing right away. Included are instructions for

• Selecting a location and unpacking

• Checking printer contents and identifying printer parts

• Installing the Belt Cartridge, Fuser Oil Bottle and Fuser Cleaning Roller, and Toner Modules

• Loading the Paper Tray

• Printing a Startup Page

• Connecting the printer to your computer or network

• Printing with the 4400 printer

• Quick web printing with the 4400N network printer

• Printing envelopes, transparencies, and labels

AFETY INSTRUCTIONS

To protect yourself and your equipment from possible damage, always follow these precautions.

• Protect the printer from dampness or spills.

• Save the printer box and all packing materials that came with your printer in case you need to ship it later.

• Lifting or moving the printer requires two adults!

• Read the installation instructions carefully before you plug in your printer, and follow all warnings.

• Keep this user’s guide handy for reference.

• Keep the printer level at all times, especially when the Fuser Oil Bottle is installed. Do not tilt more than 1.5°!

• The fuser area, under the Top and Back Covers is very hot. Let the printer cool at least 15 minutes before touching these areas.

WARNING! This printer is intended to be electrically

grounded. It comes with a three-wire grounding plug. This plug will only ﬁt a grounded AC outlet or power strip. This is a safety feature. Do not defeat the purpose of the grounding plug by removing the third pin.

ELECTING A LOCATION

Select a level, stable place with adequate space for air circulation and opening covers and trays. The area should be well ventilated and away from direct sunlight or sources of heat, cold, and humidity. Do not set the printer close to the

edge of your desk or table!

Safety Precautions

The printer and packaging weighs approximately 100 lbs. Moving and unpacking the printer requires two adults.

28”

10”

Keep printer vents unobstructed

10”

For more details on printer dimensions see Appendix A, “Printer Speciﬁcations.”

NPACKING

Follow these steps to safely unpack the printer.

1. Open the top cover of the packing box and remove the QuickStart poster.

2. Remove the Accessory kit and Starter kit from the top of the printer.

3. Turn the large plastic box screws at the bottom of the box to the left (A) and pull out to remove (B).

Unpacking the Printer Box

4. Using your thumb and ﬁnger, remove the plastic screw sleeves from the box (C).

5. Lift off the outer box (D).

6. Open the plastic bag that contains the printer and slide it down.

7. With one person on each side of the printer, grasp the printer at the hand grips where they are exposed by notches in the foam padding (E).

8. Lift the printer and place it on a sturdy, level surface.

note: Save the box, box screws,

and packing material. If you ship the printer in the future, be sure to follow the special packing instructions in Appendix D to safeguard internal components.

12 SuperScript 4400 Series — User’s Guide

Caution! The printer and packaging

weigh approximately 100lbs. To set up the printer and move it requires two adults.

HECKING PRINTER CONTENTS

Take a moment to verify that the following items were included in your printer box.

• SuperScript 4400 printer with 250-sheet Paper Tray 1

• QuickStart Poster

• Accessory Kit (see contents below)

• Starter Kit (see contents below)

QuickStart Poster

Toner Collector– installed inside printer

Printer with Standard 250-sheet Paper Tray 1

Power Cord

• SuperScript 4400 software in a license envelope

• Power Cord

• Toner Collector (installed next to the Toner Modules inside Front Cover of printer)

Starter Kit

NEC Paper Sample Pack Software Envelope

•SuperScript 4400 User’s Guide

•SuperScript 4400 Series CD

•Adobe® Photo Deluxe CD

Accessory Kit

Fuser Oil Syringe

(Save for future use!)

Fuser Oil Bottle Fuser Cleaning Roller Belt Cartridge

GETTING STARTED

Not Included …

To connect your printer, you need to provide the proper

parallel and/or network cable.

IEEE 1284 Bidirectional Parallel Cable

Category 5 Twisted Pair Cable with RJ-45 Connectors for 10/100Base-T Ethernet.

1 Black Toner Module 1 Cyan Toner Module 1 Magenta Toner Module 1 Yellow Toner Module

Checking Printer Contents 13

DENTIFYING PRINTER PARTS

Use the illustrations on the facing page to identify standard parts for the SuperScript 4400.

Front View

• Operator Panel—for displaying messages and conﬁguring the printer

• Power button—for turning on and off the printer

• Top Cover—provides access to the Fuser Unit and inside of the printer (also serves as the Output Tray)

• Output Tray —holds up to 250 printed sheets

• Top Cover Release button—unlocks and opens the Top Cover

• Front Cover—provides access to Toner Modules and Toner Collector

• Front Cover Latch—unlocks and opens the Front Cover

• Paper Tray 1—standard input tray, holds 250 sheets of paper

Front Internal View

• Toner Module Racks—holds Toner Modules

• Toner Collector—collects used toner

• Paper Transfer Rollers—moves the paper from the inside of the printer to the Output Tray

Back Internal View

• Transfer Drum—transfers image to paper

• Registration Rollers—keeps the paper straight

• Transfer Roller—works with the Transfer Drum to transfer the image to the paper

• Paper Discharger—removes the static electricity from the paper

• Transfer Unit—consists of the above four parts

Top Internal View

• Fuser Unit—uses heat and pressure to adhere the toner image to the paper. Contains two Fuser Rollers.

• Fuser Oil Bottle—holds the oil that helps adhere the toner image to the paper

• Fuser Cleaning Rollers—helps keep the Fuser Rollers clean

• Belt Cartridge—also known as the Photoconductor Belt Module or OPC Unit.

Back View

• Serial Number—necessary for warranty registration

• Back Cover—provides access to clear paper jams

• Back Cover Latch—lift to open back of printer

• Filter Cover—contains the Ozone Filter

• Bidirectional parallel interface—for attaching bidirectional parallel cable from your computer

• Ethernet interface—for attaching the Ethernet 10/100 Base-T connectors from your network

• Interface Panel—contains the controller board, hard drive and network interface card (if installed)

• Power Cord Connector—for attaching the power cord

• Back Vent—allows ventilation

14 SuperScript 4400 Series — User’s Guide

Important Printer Parts

FRONT VIEW

GETTING STARTED

FRONT INTERNAL VIEW

Operator Panel

Power Button

Front Cover

Paper Tray 1

BACK VIEW

Back Vent

Top Cover

Output Tray

Top Cover Release Button

Front Cover Latch

BACK INTERNAL VIEW

Transfer Unit consists of:

Transfer Drum

Registration Rollers

Transfer Roller

Paper Discharger

Toner Module Racks

TOP INTERNAL VIEW

Fuser Oil Bottle

Paper Transfer Rollers

Toner Collector

Fuser Cleaning Roller

Fuser Unit

Serial Number

Filter Cover

Back Cover Latch

Power Cord Connector

Belt Cartridge

Bidirectional Parallel Interface

SCSI Interface

Ethernet Interface

Interface panel

Identifying Printer Parts 15

NSTALLING THE BELT CARTRIDGE

1. Make sure all packing materials and tape are removed from the printer.

2. Open the Front Cover of the printer with the Front Cover Release Latch (A).

3. Open the Top Cover of the printer by sliding the Top Cover Release button forward (B)

4. Flip up the Belt Cartridge Locking Levers inside the printer (C).

5. Remove the Tension Release Pins from both sides of the Belt Cartridge (D).

6. Remove the black protective sheet from around the Belt Cartridge.

7. Slide the Belt Cartridge into the guides, as shown (E). (The ﬂat side of the cartridge should face the front of the printer.)

8. Snap the Belt Cartridge Locking Levers into place (F).

9. Close the Top Cover and then the Front Cover of the printer.

note: The Belt Cartridge is sometimes called the

Photoconductor Belt Module or OPC Unit.

Caution The Belt Cartridge should

slide easily into the printer. Do not force it!

16 SuperScript 4400 Series — User’s Guide

NSTALLING THE FUSER OIL BOTTLE

AND FUSER CLEANING ROLLER

1. Open the Top Cover of the printer (A).

2. Make sure the Lock Tabs are in the open position (B).

3. Remove the orange Tension Release Pins from the ends of the Fuser Rollers. Open the Pressure Release Tabs and pull the pins up and out (C).

note: You may have to pull hard to remove these.

4. Remove the Fuser Oil Bottle from its plastic bag and set into place with the shunt valve down and the labeled

Lock Tabs Open

side facing the front of the printer (D). The tab on the bottle should face right when viewed from the printer’s front. Place in front of the Lock Tabs.

5. Remove the Fuser Cleaning Roller from its plastic bag and set into place with the exposed part of the roller facing the front of the printer (E). The extra tab should be on the left. Place in back of the Lock Tabs over the Fuser Rollers.

6. Turn the Lock Tabs to the closed position holding the Fuser Oil Bottle and Fuser Cleaning Roller in place (F).

7. Close the Top Cover of the printer.

Tension Release Pins

GETTING STARTED

Installing the Fuser Oil Bottle and Fuser Cleaning Roller 17

Lock Tabs Closed

NSTALLING THE TONER

ODULES

1. Open the Front Cover of the printer(A).

2. Note the color labels inside indicating where to slide the different color Toner Modules (B) (C=Cyan, M=Magenta, Y=Yellow, and K=Black).

3. Begin with Cyan. Remove the Toner Module from its plastic bag and rock it gently three or four times (C).

4. Remove the protective tape from the module.

5. Remove (and save) the orange protective cover.

6. Hold the module level and slide into place along the racks in the printer (D).

7. Repeat steps 3 through 6 for the remaining color Toner Modules (E).

8. Close the Front Cover, making sure it clicks into place (F).

K (Black) Y (Yellow) M (Magenta) C (Cyan)

18 SuperScript 4400 Series — User’s Guide

OADING THE PAPER TRAY

Paper Tray 1 can hold up to 250 sheets of medium weight paper—U.S. letter size, executive, UK quarto, folio, or A4. It also holds envelopes, transparencies, and sheets of labels. See Appendix B, “Media Speciﬁcations,” for a complete list of media that can be used. The exact number of sheets Paper Tray 1 can hold depends on the weight of the paper.

1. Remove Paper Tray 1(A).

2. Squeeze on both sides of the length tab and slide it into

place. The outside of the tab should match the desired size marked on the inside of the tray (B).

3. Squeeze the left side guide and slide it to match your paper’s width (C). The inside of the tab should match the desired size on the tray (D).

4. Insert the paper into Paper Tray 1(E).

5. Reinsert Paper Tray 1 into the printer (F).

GETTING STARTED

Do not overﬁll Paper Tray!

Loading The Paper Tray 19

RINTING A STARTUP PAGE

Follow these steps to connect your printer to AC Power and print a Startup Page.

1. Make sure the power switch is turned off (button is out).

2. Connect the Power Cord to the rear of the printer.

3. Plug the other end of the Power Cord into a properly grounded outlet.

WARNING! This printer is intended to be electrically

grounded. It comes with a three-wire grounding plug. This plug will only ﬁt a grounded AC outlet or power strip. This is a safety feature . If you are unable to insert the plug into the outlet, contact a licensed electrician to replace the outlet with a properly grounded outlet. Do not defeat the purpose of the grounding plug by removing the third pin!

4. Turn on the printer power.

5. Indicator lights cycle and the following messages appear on the Operator Panel display in sequence.

Self Test SuperScript 4400 booting... INITIALIZING WARMING UP PRINTING

6. The printer issues the Startup Page and the following message appears on the Operator Panel display.

READY

20 SuperScript 4400 Series — User’s Guide

Power Warning Online

Menu OnLine

Data OHT Label

Feed Item Media

Previous Next

Select

ONNECTING THE PRINTER TO YOUR

OMPUTER OR NETWORK

This section shows you how to connect your SuperScript 4400 Series printer to your computer or network.

note: You can be connected to and receive data at the

parallel port and Ethernet port at the same time.

Connecting the 4400 Printer

If you have a SuperScript 4400, you can connect to an IBM®-compatible computer

using the bidirectional parallel interface. We recommend an IEEE 1284 bidirectional parallel cable that is no more than 6 feet in length. If you use a cable that is longer than 6 feet, it should be certiﬁed as bidirectional. Use the wire clips to fasten the cable to the printer.

Follow these basic steps

1. Make sure your computer and printer are turned off.

2. Plug the parallel cable into the parallel port on your

computer and printer.

3. Turn on your printer, wait until it displays the READY

message, then turn on your computer.

Continue to page 22 for printing instructions.

Connecting the 4400N Network Printer

If you have a SuperScript 4400N, you can connect to an Ethernet network. Use a Category 5 twisted pair cable with RJ-45

connectors for 10/100Base-T Ethernet. Follow these basic steps to connect the printer and verify that

the NIC is installed and operating properly.

1. Make sure your computer and printer are turned off.

2. Connect the network’s twisted pair cable with RJ-45 connectors to the new network port on your printer. Reattach the power cord to the printer, plug in the printer.

3. Turn on the printer. It may take up to 90 seconds to warm up, and then it prints a Network Settings page with NIC status information (shown on page 72).

note: Keep the Network Settings page. You will need

this information when conﬁguring the NIC for your network.

Continue to page 23 for printing instructions.

Interface Panel

Bidirectional Parallel (4400 and 4400N)

GETTING STARTED

SCSI Port

Ethernet 10/100Base-T (4400N only)

Connecting the Printer to Your Computer or Network 21

RINTING WITH THE

Once you have printed a Startup Page, you can install a printer driver from the SuperScript 4400 Series CD and begin printing.

There are three types of setup available for SuperScript 4400 Series printer software: Easy/Local, Custom/Network Client, and Administrator.

To get started, you can use the Easy/Local setup. This setup quickly installs the basic printing tools for your operating system. All setup options are described in more detail on page 3.

4400 P

RINTER

Easy/Local Setup for Windows 95/98 and Windows NT 4.0

Follow these steps.

1. Insert the SuperScript 4400 Series CD into the CD-ROM drive.

2. The Installer will launch automatically.

3. When prompted, select the Easy/Local installation option and click Next.

4. Continue responding to the selections displayed in the dialog boxes until installation is complete.

PostScript Driver Setup for Windows 3.x

Follow these steps to install and use the PostScript printer driver in Windows 3.x.

1. Boot your system and start Windows.

2. Insert the SuperScript 4400 Series CD into the appropriate drive (in this example we use drive E:).

3. In the Windows Program Manager, select Run from the File menu. Windows displays the Run dialog box.

4. Type E:\WIN31\PS\SETUP.EXE in the Command Line ﬁeld.

5. Click the OK button. This launches the Installer.

6. Respond to the selections displayed in the installation dialog boxes.

7. When installation is complete the installer will prompt you to restart Windows. Click the Restart Windows button.

8. After Windows restarts the Install PostScript Printer From PPD dialog box will appear.

9. Select NEC SuperScript 4400 PS. Click on Install.

10. When installation is complete click on Close.

Printing a Document from Your Application

You can do this using the print command of the application used to create your document.

1. Open a document you wish to print.

2. Select Print from the File menu. The Print dialog box appears.

3. Select the options you want in the Print dialog box, including the number of copies and page range.

4. When the options are selected, click OK to print the document.

22 SuperScript 4400 Series — User’s Guide

Instructions for setup and printing from a Mac OS computer are on page 48.

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