Maytag MDBH940AWB, MDBH940AWS, MDBH940AWW, PDBTT49AWB, PDBTT49AWS Owner's Manual

MDB-7

®

Use & Care Guide

Table of Contents

Safety . . . . . . . . . . . . . . . . . . .

1

Operating Tips . . . . . . . . . . . . . 2

Loading . . . . . . . . . . . . . . . . 2-3

Dishwasher Use . . . . . . . . . . . . 4

Cycles, Options

and Lights . . . . . . . . . . . . . . . 5-6

What Can &

Cannot be Washed . . . . . . . . .6-7

Care & Cleaning . . . . . . . . . . . 7

Troubleshooting . . . . . . . . . 8-10

Warranty & Service . . . . . . . . 11

Guide d’utilisation

et d’entretien . . . . . . . . . . . . .12

Guiá de Uso y Cuidado . . . . . 24

Part No. 6 919204 A

www.maytag.com

©2004 Maytag Appliances Sales Co.

Installer: Please leave this manual with this appliance.

Consumer: Please read and keep this manual for future reference. Keep sales receipt and/or cancelled check as proof of purchase.

Model Number ____________________________________

Serial Number_____________________________________

Date of Purchase __________________________________

If you have questions, call:

1-800-688-9900 (USA) and 1-800-688-2002 (CANADA) 1-800-688-2080 (U.S. TTY for hearing or speech impaired) (Mon.-Fri., 8 am-8 pm Eastern Time)

Internet: http://www.maytag.com

In our continuing effort to improve the quality and performance of our appliances, it may be necessary to make changes to the appliance without revising this guide.

For service information, see page 11.

Safety

What You Need to Know About Safety Instructions

Warning and Important Safety Instructions appearing in this manual are not meant to cover all possible conditions and situations that may occur. Common sense, caution and care must be exercised when installing, maintaining or operating the dishwasher.

Always contact your dealer, distributor, service agent or manufacturer about problems or conditions you do not understand.

Recognize Safety Symbols, Words, Labels

DANGER

DANGER – Immediate hazards which WILL result in severe personal injury or death.

WARNING

WARNING – Hazards or unsafe practices which COULD result in severe personal injury or death.

CAUTION

CAUTION – Hazards or unsafe practices which COULD result in minor personal injury or property damage.

Important Safety Instructions

WARNING

Check with the installer to make sure the appliance has been properly grounded to avoid possible electrical shock. Be sure you read the important personal safety instructions before you use this dishwasher.

Products with a label have been listed with Underwriter’s Laboratories, Inc. – those with a CSA tag have been listed with Canadian Standards Association. Nevertheless, as with any other equipment using electricity and moving parts, there is a potential hazard.

WARNING

When using your dishwasher, follow basic precautions, including the following:

1.Read all instructions before using the dishwasher.

2.Use the dishwasher only for its intended function.

3.Disconnect electrical power to dishwasher before attempting to service.

4.To avoid electrical shock hazard, the sides and back must be enclosed and the front panels must be attached before electrical power is applied to the dishwasher. Refer to the installation instructions for proper grounding procedures.

5.Connect to a properly rated, protected and sized power supply circuit to avoid electrical overload.

6.Children should never be permitted to operate, or play in, with, or around this dishwasher.

7.To reduce the risk of injury when loading items to be washed, sharp or pointed items should be located with the handles up. Also, load sharp items so they are not likely to damage the door seal.

8.Do not touch the heating element on the bottom of the tub during or at the completion of a cycle. It will be hot.

9.Use only detergents and rinse additives designed for a residential automatic dishwasher. Never use soap, laundry detergent, or hand washing detergent in your dishwasher. Keep these products out of reach of children.

10.Do not sit, stand on or abuse the door or dish racks of the dishwasher.

11.Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. Hydrogen gas is explosive. If the hot water system has not been used for such a period, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this process.

12.Do not wash plastic items unless marked “dishwasher safe” or the equivalent. For plastic items not so marked, check the manufacturer’s recommendations.

13.Do not tamper with controls.

14.To prevent accidental child entrapment and suffocation risks, always remove the door to the washing compartment when removing an old dishwasher from service or discarding it.

15.Use caution when unloading the dishwasher. Dishes will be hot if unloaded shortly after a cycle has completed.

16.Certified residential dishwashers are not intended for licensed food establishments.

Save These Instructions

for Future Reference

1

Operating Tips

Before You Start

•Don’t prerinse. Simply scrape off any bones or large food particles.

•If connected to a food waste disposer, make certain the disposer is empty before starting the dishwasher.

•Scrape off tomato-based food soils (see page 7).

•Remove certain foods such as mustard, mayonnaise, lemon juice, vinegar, salt or dressings from stainless steel flatware as soon as possible.

These foods may cause rusting and pitting if allowed to remain in contact with the surface for an extended period of time.

Operating the Dishwasher

1.After loading the dishwasher and adding detergent, select the desired cycle by pressing the cycle select pad until the light next to the desired cycle is illuminated. Choose the desired options by pressing the pads. The indicator lights for the selected cycle and options will illuminate. To cancel an option press the pad again.

2.To start a cycle, close the door until it latches then press the START/Cancel pad once. After a pause, the fill will begin. The display countdown (select models) will flash until START/Cancel is pressed.

Note

•If START/Cancel is not pressed within 30 seconds of choosing your cycle, the dishwasher will turn off.

The dishwasher remembers your last cycle so you do not have to reset the cycle each time. To start the dishwasher using the same cycle and options selected on the previous wash, just press the

START/Cancel pad.

3.To cancel a running cycle, press the START/Cancel pad once. The dishwasher will drain, then shut off. To turn the dishwasher off without draining, press the START/Cancel pad twice. To prevent unplanned cycle or option changes, these selections are “locked in” after 1 minute.

Note

•If the cycle select pad is pressed after the controls have been “locked in”, the light above the current cycle will flash three times.

Adding a Forgotten Item

For best cleaning, the forgotten item should be added early in the cycle.

1.Grasp door handle and unlatch door without opening completely. All lights will flash to indicate that the cycle is suspended.

2.Wait for the water circulation to stop.

3.Open the door and add the item.

4.Close and latch the door. Lights will stop flashing when the door is properly shut. After a slight delay, the cycle resumes automatically at the point of interruption.

Notes

•If the door is opened during a running cycle, there may be up to a 30 second delay before the dishwasher restarts after closing the door.

•Extended interruption of the wash cycle is not recommended.

General Recommendations

(Rack features vary by model)

•Items can be centered behind a single tine or loaded at an angle to maximize space.

•Avoid blocking or preventing the spray arms from spinning freely. Do not allow items to extend beyond the racks.

•Face soiled surfaces toward the center of the dishwasher.

For best dishwashing results follow these guidelines to determine the best arrangement for your items.

10 Place Setting Load

(Rack features vary by model)

Upper Rack

Lower Rack

2

Push Tab

Rack Stop

Loading

Upper Rack

Glasses, cups, stemware, light-weight plastics, plates, bowls, pans, long-handled utensils etc. can be loaded in this rack. Do not load glasses over the tines.

The Stack-Rack (select models) on the right side

of the upper rack folds up or down for loading flexibility. Fold it down to hold long-handled

knives, spatulas and spoons

juice glasses. Fold it up for bowls, plates, etc.

The edge of the StackRack (select models) is designed to hold stemware in place. Taller stemware will fit better on the right side as the upper rack is deeper on this side.

The Cup Clips (select models) located in the center of the upper rack can be used to hold light-weight plastic items, cooking utensils, knives, etc. in place. Clip the item between the tine and the clip.

Lower Rack

A variety of items such as dinner plates, mixing bowls, pots and pans and baking dishes can be loaded in this rack.

Wider items can be placed along the left side and back of this rack.

slotted covers, load knives, handles up and spoons and forks handles down.

Be sure that thin, finely pointed items do not extend through the basket. This could block the lower wash arm.

Auxiliary Basket (select models)

Use this supplemental basket in the upper or lower rack for loading miscellaneous items and utensils. This is also a safe place to load sharp knives and pointed items.

Removing the Upper Rack

upper rack can be removed when tall or oversized items need to be loaded into the lower rack. Unload

rack before removing it from the dishwasher.

remove rack:

Roll the rack 1⁄3 to 1⁄2 of the way out.

To remove each plastic push tab rack stop from the end of each track, push inward (toward the rack) on the ridged area of the rack stop. The rack stop will snap open and can be easily removed by pulling straight out. Take care to support the track while removing rack

stops.

3. Roll the rack all the way out of the

track and remove from the

dishwasher.

To replace:

• Reverse the above

procedure to replace the rack into the dishwasher.

Utensil Basket

Removable Standard Utensil Basket (style may vary)

For best cleaning results, prevent items from nesting together by placing some items in the basket with handles up and some with handles down. On models with

Important

The dishwasher will not operate correctly if the wash arm is not aligned with one of the water inlet holes on back wall of the dishwasher.

3

Dishwasher Use

Hot Water

For optimal cleaning and drying results, hot water is necessary. The incoming water temperature should be 120° F (49° C) to properly activate the detergent and melt greasy food soils.

To check the incoming water temperature, turn on the hot water faucet nearest the dishwasher and let it run into a glass in the sink. Place a candy thermometer in the glass and check the temperature once it has stopped rising.

Detergent

Use a detergent designed specifically for use in an automatic dishwasher. Be sure it is fresh. Store granular detergent in a cool, dry place (not under the sink).

Recommended Amount

Too little detergent results in poor cleaning, hard water filming/spotting and poor drying. Too much detergent can cause permanent etching/cloudiness.

The amount of detergent to use is determined by the hardness of the water and soil level of the load. Refer to the following chart for detergent usage recommendations.

	WATER	SOIL	PRE-WASH	MAIN WASH
	HARDNESS*	LEVEL	DETERGENT	DETERGENT
	Soft (0-4 gpg)	Light Soil	2 tsp	6 tsp
		Normal Soil	4 tsp	6 tsp
		Heavy Soil	4 tsp	7 tsp
	Medium (5-9 gpg)	Light Soil	4 tsp	6 tsp
		Normal Soil	4 tsp	6 tsp
		Heavy Soil	5 tsp	7 tsp
	Hard (10-12 gpg)	All Levels	5 tsp	8 tsp

*Your local water utility or state university extension service can tell you the degree of water hardness in your area.

In extremely hard water conditions (13 grains per gallon or more*), it is difficult to achieve good results with any dishwasher. A mechanical water softener may be necessary to improve water quality, detergent effectiveness, and protect the dishwasher parts from the damage that hard water can cause.

Add recommended amount of detergent to each cup as shown and close the detergent lid.

Do not use detergent with the Rinse Only (select models) cycle. Leave the detergent lid open when running Rinse Only (select models).

Rinse Aid

Regular use of a rinse aid improves drying, reduces spotting and filming, and reduces moisture left on the dishwasher interior.

An automatic rinse aid dispenser is located next to the detergent cup.

The window next to the dispenser cap indicates when the rinse aid reservoir needs to be refilled. When the level of rinse aid is below the indicator marks and the window is nearly clear, it is time to refill the dispenser.

Check the dispenser monthly.

To add rinse aid to the dispenser, turn the cap counterclockwise to open. Remove the cap and pour liquid rinse aid into the opening. The amount of rinse aid dispensed during

the cycle is adjustable by moving the lever inside the reservoir area. For most water conditions use the manufacturer recommended setting of “2”. Adjust it up to the “MAX” setting for hard water. Set the lever anywhere between these amounts as needed to get the best results. Replace the cap and turn it clockwise to close.

4

Cycles, Options and Lights

Cycles

Choose the cycle that best describes your dishload by pressing the cycle select pad. (See page 2, Operating Tips, for how to begin the cycle).

		TIME	NUMBER OF
CYCLE	DESCRIPTION	(APPROX.	WASHES/RINSES
		MINUTES)
Heavy Wash	Long cycle for heavy food soils.	131*	2 washes/3 rinses
Normal Wash	Medium cycle for average food
	soils. The turbidity sensor is	97-118*	1-2 washes**/1-2 rinses**
	active with this cycle.
Light Wash	Short cycle for light food soils.	82*	2 washes/1 rinse
Rinse Only	Rinses dishes being held until	9	1 rinse
(select models)	there is a full load.

* Includes approximately 30 minutes of dry time.

**Number of fills will vary depending on the soil level of each load.

Notes

•Depending on water temperature, there may be time added to the cycle to bring water up to temperature.

•Only the following certified cycles have been designed to meet NSF requirements (NSF/ANSI 184 Residential Dishwasher) for sanitization: Heavy Wash, Normal Wash and Light Wash.

Cycle Options

In addition to choosing a cycle, choose as many available options as are needed for your dishload.

	OPTION	DESCRIPTION	USE WITH CYCLES
		Sanitizes dishware. When cycle monitor recognizes that the proper	Heavy Wash*
	Sanitize	conditions have been met, SANITIZED light will activate at the end of the cycle.	Normal Wash*
	(select models)	Sanitization may not be achieved if there is an interruption of the cycle,	Light Wash*
		power failure or if the incoming water temperature is below 120° F (49° C).
	Extra Rinse	Adds an additional rinse to cycle. An extra rinse helps to improve results	All cycles
		in hard water situations.	(except Rinse Only
	(select models)
			[select models])
		For enhanced drying results select this option. When Heated Dry is not
		selected, towel drying of some items such as plastic and items with non-stick	All cycles
	Heated Dry	surfaces may be necessary and more moisture may be noticed adhering	(except Rinse Only
		to the dishwasher interior. In models with plastic interiors, it is normal to	[select models])
		notice vapor escaping from the door vent as the heat dries your dishes.
		Vapor will escape even if Heated Dry is not selected.

* Only these cycles have been designated to meet NSF requirements (NSF/ANSI 184 Residential Dishwasher) for sanitization.

CAUTION

CAUTION – In models with plastic interiors, it is normal to notice vapor escaping from the door vent in the upper left corner of the door as the heat dries your dishes. The vapor is hot and may cause minor burns.

Options

OPTION	DESCRIPTION	USE WITH CYCLES
Start/Cancel	Starts and stops dishwasher. See page 2 under Operating Tips:	All Cycles
	Operating the Dishwasher, for explanation.
Delay	Used to automatically start the cycle at a later time. See page 6	All Cycles
	for instructions.

5

Cycles, Options and Lights

Lights/Display

Delay

The Delay option can be used to automatically start the cycle at a later time to reduce daytime heat buildup in the home or to take advantage of reduced energy costs if available in your area. This option is also useful for conserving hot water at times of high household usage (showers, laundry).

To set up a Delay:

1.Select the appropriate cycle and options for the load. Close the door.

2.Press the Delay pad until the desired amount of delay time is selected.

3.The Delay indicator and the count down display (select models) will flash until the START/Cancel pad is pressed.

4.As soon as the START/Cancel pad is pressed, the flashing will stop and the delay time will begin

Lights/Display (select models)

counting down. The Delay indicator will remain lit until the delay time has counted down.

5.The cycle will automatically start as soon as the delay time expires.

Note

•If 30 seconds elapse between setting the cycle and options and pressing the START/Cancel pad, the dishwasher will turn off.

To cancel a Delay:

When the delay is counting down, press the Delay pad again. The indicator light will go out and the cycle will start or resume immediately.

To cancel a Delay and the cycle:

•Press START/Cancel once to drain and turn off the dishwasher.

Or

•Press START/Cancel twice to turn dishwasher off without draining.

	INDICATOR	DESCRIPTION
	CLEAN Light	Illuminates at the end of the cycle and remains lit until the door has been open for 30 seconds
		continuously.
	WASH/DRY Light	Illuminates during all rinse, wash and dry portions of the cycle.
	SANITIZED Light	Illuminates at the end of the cycle when conditions have been met to achieve sanitization. The light will
	(select models)	remain lit until the door has been open for 30 seconds continuously.

Notes

•When Sanitize is selected, cycles are monitored to assure sanitization. The SANITIZED light will not activate if sanitization requirements are not met. This could happen if the cycle is interrupted, power failure occurs or incoming water temperature is below 120° F (49° F).

•The CLEAN and SANITIZED indicator lights (select models) will not relight after a power failure until after the next cycle is run.

What Can and Cannot Be Washed

Most tableware, cookware and flatware can safely be washed in your dishwasher. Check with the manufacturer.

	MATERIAL	DISHWASHER SAFE?	SPECIAL INFORMATION
	Aluminum	Yes, except anodized.	High water temperature and detergents may affect finish.
	Cast Iron	No	Seasoning will be removed, and iron will rust.
	China/Stoneware	Yes, except antique or	Always check manufacturer’s recommendation before washing. Antique, hand-
		hand-painted.	painted or over-the-glaze patterns may fade. Gold leaf may discolor.
	Crystal	Yes, except antique or	Always check manufacturer’s recommendation before washing. Some types of
		delicate crystal.	leaded crystal may etch with repeated washings.
	Filters	Not recommended.	May leave a dingy deposit or stain on dishwasher interior.

6

Cont.

What Can and Cannot Be Washed

MATERIAL	DISHWASHER SAFE?	SPECIAL INFORMATION
Glass	Yes	A specialty glass called milk glass can yellow with repeated dishwasher washing.
Gold-Plated Flatware	No	Will discolor.
Pewter, Tin	No
	Yes, top rack, except	Always check manufacturer’s recommendation before washing. Plastics vary in
Plastics	disposable plastic items.	their capacity to withstand high water temperatures and detergents. Disposable
		plastic items are not dishwasher safe for this reason.
	Yes	Run a Rinse Only cycle (select models) if not washing immediately. Prolonged
Stainless Steel		contact with foods containing salt, vinegar, milk products or juice could
		damage finish.
	No, if has commercial	Always check manufacturer’s recommendation before washing. Run a Rinse
Sterling Silver or	“darkening”.	Only cycle (select models) if not washing immediately. Prolonged contact with
Silverplate		food containing salt, acid or sulfide (eggs, mayonnaise and seafood) could
		damage finish. Commercial “darkening” may be removed by detergent.
Wooden Items	No	Wood may warp, crack or discolor.

Care and Cleaning

General Recommendations

•The dishwasher interior is normally self-cleaning. Periodically check the bottom of the dishwasher tub to see if any large particles remain.

•Wipe the edge of the inner door liner to remove any food soil splashes which occurred during loading.

•When cleaning stainless steel, always wipe with the grain. Never use products containing chlorine bleach or citric acid.

•The color from some tomato-based food soils may occasionally adhere to various components of the dishwasher interior, causing temporary discoloration.

To minimize this:

•Remove excess tomato-based food soils from dishes, prior to loading.

•Run the Heavy Wash cycle when washing loads containing tomato-based food soils.

•Use a dishwasher detergent that contains chlorine to better fight staining.

LOCATION	SOIL LEVEL		TREATMENT
Standard Exterior	Light to moderate		Soft damp cloth and liquid spray cleaner. Do Not use
			abrasive powders or cleaning pads.
Stainless Steel Exterior	Daily cleaning and light soil		Soft cloth or sponge and one of the following:
(select models)			• Mild detergent and water
			• A solution of white vinegar and water
			• Formula 409 Glass and Surface Cleaner*, or similar
			multi-surface cleaner.
			• Do Not use products containing chlorine bleach or
			citric acid.
			Follow with rinse and dry.
	Moderate to heavy soil		Soft cloth or damp sponge and Bon Ami*. Follow with
			rinse and dry.
	Streaks or fingerprints/restore shine		Soft cloth and Stainless Steel Magic Spray**.
	Discoloration		Soft cloth or damp sponge and Cameo Stainless Steel
			Cleaner*. Rinse immediately and dry.
Interior	Light to moderate		Soft cloth or damp sponge.
	Discoloration, or tomato-based stain		Switch dishwasher detergent to chlorine-based product.
*Brand names are trademarks of the respective manufacturer.		**Call 1-877-232-6771 to order.

Storage/Moving

Fill detergent cup with a fresh-scented dishwasher detergent or baking soda and select the Normal Wash cycle. Allow the dishwasher to complete the cycle. Then turn the water supply off and drain the dishwasher. To drain, press the START/Cancel pad once to activate

the dishwasher. Press START/Cancel again to activate the drain. Operate the drain twice to ensure most of the water is removed. Last, disconnect the electrical supply and prop open the door.

When turning the water supply to the home off, the

water shut off at the dishwasher must be turned off also.

7

Troubleshooting

CHECK THESE POINTS TO HELP SAVE YOU TIME AND MONEY.

PROBLEM	SOLUTION
Dishwasher will not fill	• Press the START/Cancel pad to start the dishwasher.
	• Be sure door is latched securely.
	• Be sure the water is turned on.
	• Check that the pad is properly selected for a cycle.
	• Check your home‘s circuit breaker or fuse box.
	• Check inlet hose for a kink.
	• Check water valve inlet for sediment and clean if necessary.
Dishwasher will not drain/	• If hooked up to a food waste disposer, be sure the knock-out is removed from the
water in tub bottom	disposer inlet.
	• Check for food obstruction in the drain or disposer.
	• Check drain hose for a kink.
	• Check your home‘s circuit breaker or fuse box.
	• Check that the cycle is completed.
Dishwasher adds water at	• This is normal.	The sensor (select models) in the pump must stay submerged so a
end of cycle	short fill of water is added after the cycle’s last drain.
Detergent cup is not empty	• Check that the cycle is completed.
	• Be sure dispenser is not blocked.
	• Use fresh detergent stored in a cool, dry place.
Dishwasher seems noisy	• A water valve hiss during fill is normal.
	• Water circulation sounds are normal.
	• A thumping sound may be a wash arm bumping an item that is extending beyond the
	racks. Readjust load to avoid obstructing wash arm.
	• Chopping or grinding sounds may be heard as the internal food disposer chops hard
	items like fruit seeds, nuts, etc.
	• Humming during the drain is normal.
	• A snap noise is the detergent cup lid hitting the door liner when the dishwasher door
	is opened at the end of the cycle. This is normal.
	• Proper installation affects the noise level.
Cycle takes too long (Heating	• Sanitize has been selected and the cycle is extended to heat water.
Delay light [select models]	• Check to see that the incoming water temperature is 120° F (49° C).
stays on)
Dishwasher has an odor	• Run dishes being held in the dishwasher through a Rinse Only cycle (select models).
	• Many dishwashers have a “new” smell when first installed. This will dissipate with use.
	• Dishwasher may not be draining properly. (See “Dishwasher Will Not Drain” section.)
	• For a strong odor, place baking soda in both sides of the detergent cup. Select Light
	Wash cycle and allow the water to circulate for about 10 minutes. Interrupt the cycle
	by unlatching the door and let it stand overnight. Restart the dishwasher by latching
	the door and allow it to complete the cycle. Another alternative is to use a dishwasher
	cleaning product such as Jet-Dry Dishwasher Cleaner*.
Dishwasher leaks	• Check that the dishwasher is level. (Refer to the Installation Instructions.)
	• Suds can cause the dishwasher to overflow. Measure the detergent carefully and use
	only detergents designed for use in a dishwasher. Less detergent is needed in soft
	water. Try another brand of detergent if sudsing continues.
	• Follow directions closely on how to add a forgotten item (pg. 2).
	• To avoid rinse aid leaking from the dispenser, be sure the lid is securely attached.
*Brand names are trademarks of the respective manufacturer.		Cont.

8

Troubleshooting

PROBLEM		SOLUTION
Display time suddenly drops	•	This is normal when the Normal Wash cycle is selected and the dishwasher decides
or increases by several		to skip or add a drain and refill.
minutes (select models)
Indicator lights flashing	•	The countdown display (select models) flashes after a cycle is selected until the
		START/Cancel pad is pressed.
	• The countdown display (select models) and the delay indicator flash after a delay is
		selected until the START/Cancel pad is pressed.
	• All active display indicators flash if the door is opened during a running cycle or delay.
	• The currently selected cycle flashes if an attempt is made to change the cycle after
		cycle “lock-in”.
Glasses are cloudy/spotted	•	Select Extra Rinse (select models).
	• Check water temperature. Incoming water should be 120° F (49° C).
	• Always use a rinse aid.
	•	Confirm that the cloudiness is removable by soaking the item in white vinegar for
		approximately 5 minutes. If removed, the problem is due to hard water. Adjust
		detergent amount being used to match water hardness (pg. 4). Be sure detergent is
		fresh, stored properly and is a high quality brand.
	• If cloudiness is not removable, it is etching. This is an erosion of the surface of the
		glassware and can be caused by water that is too hot, from using too much detergent
		or by prewashing. Detergent needs food soil to act upon. If etching has occurred, the
		glassware is permanently damaged. To prevent further etching, adjust the detergent
		amount to match the water hardness, stop prewashing, and use water heating options
		only when incoming water temperature is below 120° F (49° C).
Food soil remains on dishes	•	Check water temperature. Incoming water should be 120° F (49° C).
	• Run hot water at the sink before starting the dishwasher.
	• Check water hardness and adjust detergent amount accordingly (pg. 4).
	• Use fresh detergent stored in a cool dry place.
	• Select proper cycle for the soil level (pg. 5).
	• Make sure the upper rack wash arm connector is correctly aligned in one of the water
		inlet holes (pg. 3).
	• Load items so they do not block the wash arms (pg. 2-3).
	• Load the utensil basket with knife handles up and spoon and fork handles down.
	• Do not place glasses over tines.
	• Prior to loading, scrape off burnt on foods and wipe the starchy film from utensils used with
		pasta, rice and oatmeal. These soils require more energy than the rest of the load to clean.
Items washed in the	•	Aluminum utensils or pans can leave marks when they rub against other items. Leave
dishwasher or the dishwasher		a slight space between items.
tub itself are stained/	•	Iron deposits in the water can leave a yellow, brown or orange film on dishes or the
discolored		dishwasher tub. A rust filter may be needed. Check with a water treatment company.
	• Separate silver or silver-plated silverware from stainless steel. These metals can be
		damaged by contact with each other during washing.
	• Color from tomato sauces may adhere to the interior parts of the dishwasher (pg. 7). If
		light staining has occurred, leave the door open to oxidize the stain away. Use a
		dishwasher detergent that contains chlorine to better fight staining.
	• Certain dishwasher detergents may stain silver. Try another brand of detergent.
*Brand names are trademarks of the respective manufacturer.			Cont.

9

Troubleshooting

PROBLEM		SOLUTION
Items not properly dried/	•	Be sure Heated Dry is selected.
moisture is present on the	•	Water droplets may form on the inner door as part of the drying process.
dishwasher interior after the	•	Use a rinse aid separate from the detergent like Jet Dry* or Cascade Rinse Aid*
dry cycle		regularly, to improve drying. Turn the rinse aid selector toward the MAX setting.
	• Check water temperature. Incoming water should be 120° F (49° C).
	•	Select Sanitize.
	• Increase detergent amount to match water hardness (pg. 4).
	• Load properly. (pg. 2-3)
	•	Plastic and items with non-stick surfaces are difficult to dry because they have a
		porous surface which tends to collect water droplets. Towel drying may be necessary.
	• Glasses and cups with concave bottoms hold water and require towel drying. Locate
		these items on the more slanted side of the rack for improved results.
Dishware is chipped	•	Load dishes according to instructions so they do not strike each other (pg. 2-3).
	• Washing fine antique china/crystal in the dishwasher is not recommended.
	• Do not load glasses over the tines.
	•	Do not overload.
Sanitized light does not	•	Sanitize was not selected.
illuminate at the end of the	•	Sanitization can only be achieved with the Heavy Wash, Normal Wash or Light Wash
cycle (select models)		cycles.
	• Sanitization may not be achieved if there is an interruption of the cycle, power failure
		or if incoming water temperature is below 120° F (49° C).

*Brand names are trademarks of the respective manufacturer.

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