Thank you for choosing a Jensen product. We hope you will find the instructions in this owner’s
manual clear and easy to follow. If you take a few minutes to look through it, you’ll learn how to
use all the features of your new Jensen VM9312 Mobile Multimedia Receiver for maximum
enjoyment.
Congratulations on your purchase of the Jensen VM9312
Mobile Multimedia Receiver.
It’s a good idea to read all of the instructions before beginning
the installation. We recommend having your Jensen VM9312
installed by a reputable installation shop.
Features
DVD
•Aspect Ratio - Full and Normal
•Fast Forward - 2X, 4X, 8X and 32X
•Slow Motion - 1/2, 1/4, 1/6 and 1/7
•Play, Pause, Stop, Next Chapter and Previous Chapter
CD / MP3 / WMA
•CD-Text Compatible
•ID3 Tag Compatible
•Directory Search (MP3 / WMA Only)
•Direct Track Access via Remote Control
•Burn up to 1500 MP3 and WMA Files onto a DVD+R /
RW
•USA / Europe / Latin America / Asia Frequency Spacing
•30 Station Presets (18 FM / 12 AM)
•Auto Stereo / Mono
•Local / Distance
•Auto Store / Preview Scan
•RDS - Radio Data System
Sat Radio Ready
•Compatible with XM and Sirius Tuners (Sold Sep arately)
•Requires XMDJEN100 and JXMC Cables (Sold
Separately)
•Satellite Channel Name, Artist, Song and Categories
Displayed
•On TFT Screen
jLinkDirect
•High Speed Direct Connect Interface to Access iPod
Playlists, Artists, Albums, Songs, **Photos and **Video
(** Requires Photo or Video iPod)
•Intuitive Interface for easy iPod Navigation
•Power Management charges iPod while connected
•Requires jLinkCable (Sold Separately)
MediaLink
•Under dash Interface allows Portable Media Devices to
be connected
•MediaLink1 includes the following connectivity:
•jLinkDirect 8-pin DIN for iPod
•3.5mm audio only Input
•RCA Audio / Video Input
Chassis
•1.0 DIN (Import / ISO-DIN Mountable)
•Motorized Flip-Out / Flip-Up LCD Screen
•8 Character / Segment Type Secondary LCD Display
•7" TFT Active Matrix LCD w/ Anti-Glare Coating
•336,960 Sub Pixels (1440W X 234H)
•Pixel Pitch - 0.321W X 0.370H
•Screen Tilt / Angle Adjustment
•Beep Tone Confirmation (On-OFF Option)
•Heat Management System - Forced Air Cooling to keep
the chip sets operating at nominal temperatures
General
•44-Key Infrared Remote Control
•Two Composite Video Outputs for Additional Screens
•Two Audio / Video Auxiliary Inputs for Game Console,
Camcorder, Navigation, etc.
•Three-Band Tone control (Bass, Mid and Treble) w/
Eight Preset EQ Curves
•Front, Rear and Subwoofer Line Output
•Subwoofer Phase Control - 0 ~ 180 degrees
•Programmable Volume Control
•Rear Camera Input (Normal and Mirror Image View)
•Touch Screen Calibration Mode
•100-Ohm Preamp Line Output - All Audio Channels
•2VRMS Line Output - All Channels
•Rotary Encoder Audio Control
•5-Way Joystick
Tools and Supplies
You will need these tools and supplies to install your
VM9312:
•Torx type, flat-head and Philips screwdrivers
•Wire cutters and strippers
•Tools to remove existing radio (screwdriver, socket
wrench set or other tools)
•Electrical tape
•Crimping tool
•Volt meter/test light
•Crimp connections
•18 gauge wire for power connections
•16 – 18 gauge speaker wire
WARNING! Only connect the unit to a12-volt power
supply with proper grounding.
WARNING! Never install this unit where operation and
viewing could interfere with safe driving conditions.
WARNING! To reduce the risk of a traffic accident (except
when using for rear view video camera) never use the
video display function while driving the vehicle. This is a
violation of federal law.
WARNING! Never disassemble or adjust the unit.
WARNING! To prevent injury from shock or fire, never
expose this unit to moisture or water.
WARNING! Never use irregular discs.
WARNING! To prevent damage to the mechanism inside
this unit, avoid impact to the TFT monitor.
WARNING! Using an improper fuse may cause damage
to the unit and result in a fire.
WARNING! The monitor employs an automatic motorized
mechanism. To prevent damage to the core mechanism,
please do not push, pull or swivel the monitor manually.
Optional Accessories
•jLinkCable - iPod interface Cable
Disconnecting the Battery
To prevent a short circuit, be sure to turn off the ignition and
remove the negative (-) battery cable prior to installation.
NOTE: If the VM9312 is to be installed in a car equipped
with an on-board drive or navigation computer, do not
disconnect the battery cable. If the cable is
disconnected, the computer memory may be lost. Under
these conditions, use extra caution during installation to
avoid causing a short circuit.
1
INSTALLATION
Pre-installation
1.Press the metal levers on both sides to remove the halfsleeve from the radio.
PREPARE RADIO
BAND
AS/PS
PRESSAUDIO
LO/DX
VM9312
SRC
DISP
OPEN
EJECT
MUTE
CAUTION! Be careful not to damage the car wiring.
3.Place the radio in front of the dashboard opening so the
wiring can be brought through the mounting sleeve.
Wiring
Complete wiring as illustrated in the wiring diagram on page
3. Once the wiring is complete, reconnect the battery
negative terminal. If there is no ACC available, connect the
ACC lead to the power supply with a switch.
NOTE: When replacing a fuse, be sure to use correct
type and amperage to avoid damaging the radio. The
VM9312 uses one 10 amp mini-ATM fuse, located in the
black filter box in-line with the main wire harness.
FINAL INSTALLATION
5
1
BAND
AS/PS
PRESS
A
UD
IO
LO/DX
VM9312
SRC
DISP
OPEN
EJECT
MUTE
VM9312
4
2
3
2.Install the half-sleeve.
a.Install adapter if necessary (optional).
b.Install half-sleeve into adapter or dashboard (use
only the supplied screws). Do not force the sleeve
into the opening or cause it to bend or bow.
c.Locate the series of bend-tabs along the top,
bottom and sides of the mounting sleeve. With the
sleeve fully inserted into the dashboard opening,
bend as many of the tabs outward as necessary so
that the sleeve is firmly secured to the dashboard.
d.Install support strap to make the unit more stable.
INSTALL HALF SLEEVE
Final Installation
After completing the wiring connections, turn the unit on to
confirm operation (ignition switch must be on). If unit does not
operate, recheck all wiring until problem is corrected. Once
proper operation is achieved, turn off the ignition switch and
proceed with final mounting of the chassis.
1.Connect wiring adapter to existing wiring harness.
2.Connect antenna lead.
3.Carefully slide the radio into the half-sleeve, making
sure it is right-side-up, until it is fully seated and the
spring clips lock it into place.
NOTE: For proper operation of the CD/DVD player, the
chassis must be mounted within 20° of horizontal. Make
sure the unit is mounted within this limitation.
4.Attach one end of the perforated support strap
(supplied) to the screw stud on the rear of the chassis
using the hex nut provided. Fasten the other end of the
perforated strap to a secure part of the dashboard either
above or below the radio using the screw and hex nut
provided. Bend the strap to position it as necessary.
CAUTION! The rear of the radio must be supported with
the strap to prevent damage to the dashboard from the
weight of the radio or improper operation due to
vibration.
5.Replace any items you removed from the dashboard.
Final ISO-DIN Installation
1.Remove trim ring.
2.Mount factory brackets on new radio using existing
screws from old radio.
3.Slide radio chassis into dash opening and secure.
4.Reinstall dash panel.
FINAL ISO-DIN INSTALLATION
3
BAND
AS/PS
PRESSAUDIO
LO
/DX
VM9312
SRC
DISP
OPEN
EJEC
T
MUTE
1
4
2
2
VM9312
WIRING DIAGRAM
See the MediaLink and Satellite Connections diagram for more information
*
about connecting a satellite receiver and an iPod (through the MediaLink).
BLUE
SUB.W
External Power Amplifier
RED
FRONTR
WHITE
FRONTL
RED
REAR R
WHITE
REAR L
Antenna Jack
Antenna
Auto antenna control (connect to antenna
control lead & power supply ofantenna
amplifier)
External power amplifier control
BLUE
ANT.CONT
BLUE/WHITE
P.CONT
Car Phone
Car
Mute (leave open if not connected)
BROWN
MUTE
Harness Cord
MediaLink
Bus
SATRadio
SATL
SATR
AUXIN1
PINK
WHITE
RED
YELLOW
WHITE
RED
AUXIN2
VIDEO OUT 1
VIDEO OUT 2
MZ-TFT
CAMERA
PRK SW
* Satellite
Receiver
Connections
YELLOW
WHITE
RED
YELLOW
YELLOW
BLACK
YELLOW
*MediaLink
ExternalAVSystem
Rear Video 1
Rear Video 2
MZ-TFTTouchScreen
(Sold Separately)
Rear View
VideoCamera
PARKING BRAKE
FRONTL+
FRONTL-
FRONTR+
FRONTR-
REAR R+
REAR R-
REAR L+
REAR L-
FRONTL
FRONTR
REAR R
REAR L
WHITE +
WHITE/BLACK -
GREY+
GREY/BLACK -
PURPLE +
PURPLE/BLACK -
GREEN +
GREEN/BLACK -
3
RED
ACC
YELLOW
BATT
BLACK
GND
FUSE (15A)
GREEN/WHITE
BATTERY +
BATTERY
REVERSE +
ACC
Ground
REVERSE
Ignition Switch
Battery
+
MEDIALINK AND SATELLITE CONNECTIONS
To Head Unit
*SAT Cable Kit: JXMC or XMDJEN100 (sold separately)
VM9312
SAT Radio
SAT L
SAT R
**XM or Sirius satellite tuner (sold separately)
**
MediaLink
3.5mm - Audio
VIDEOLEFTRIGHT
*
iPod Video
jLink iPod Cable
(Sold Separately)
iPod NanoiPod MiniiPod
4
VM9312
CONTROLS AND INDICATORS
Button Operation
1. OPEN
Press to activate the automatic mechanical system and move
the TFT monitor into viewing position. Press again to close
the TFT.
2. WIDE/DISP
Press to adjust the display aspect of the picture to one of two
settings: Full or Normal.
With the monitor closed, press the DISP button to cycle
through information available on the LCD screen.
3. PICTURE/AS/PS
Press to adjust the Brightness and Contrast. Press the
AUDIO button (5) to move between Brightness to Contrast.
Turn the rotary encoder (5) to adjust the setting for the
selected option.
With the monitor closed, press AS/PS to automatically store
strong radio stations in the six preset channels in the current
band.
4. TILT/BAND
Press to activate the tilt function. Use the joystick to make
adjustments while the red tilt icon is flashing. Press once to
adjust the downward tilt angle of the screen one step at a
time or press and hold to adjust the angle in a continuous
motion.
With the monitor closed, press the BAND button to change
the AM, FM or SAT band.
5. AUDIO/LO/DX
Rotate to adjust the volume. Press and release to enter and/
or confirm audio settings. Press and hold to activate the Local
(LOC) setting.
6. SRC
Press once to select playing mode.
7. LCD Display
8. MUTE
Press to silence the receiver. Press again to resume previous
volume level.
NOTE: The VM9312 features Softmute, which will allow
the volume to increase or decrease gradually when the
MUTE function is activated or deactivated.
5
PRESS AUDIO
LO/DX
4
BAND
TILT
VM9312
3
AS/PS
PICTURE
SRC
2
DISP
WIDE
READY
SAT
MUTE
1
OPEN
CLOSE
EJECT
160
Watts
17
16
15
14
13
9
6
7
8
1011
12
5
CONTROLS AND INDICATORS
9. IR Remote Control Receiver
10. ( )
DVD Mode: Press once to play back the previous chapter/
track.
TUNER Mode: Press once to auto-search for the previous
available radio station.
MENU Mode: Press once to move the cursor to the left.
11. ()
DVD Mode: Press once for slow forward/slow reverse.
TUNER Mode: Press to go down one frequency step.
MENU Mode: Press once to move the cursor down.
12. RESET
Press to reset system settings to factory default (except the
password and parental lock setting).
13.Pause/Play/Enter
Press to pause or resume plaback or to confirm current
selection.
14. ( )
DVD Mode: Press once to enter the next chapter or track.
TUNER Mode: Press once to auto-search the next available
radio station.
MENU Mode: Press once to move the cursor to the right.
15. ()
DVD Mode: Press once for fast forward/fast reverse.
TUNER Mode: Press to go up one frequency step.
MENU Mode: Press once to move the cursor up.
16. ()
Press once for disc insertion/ejection.
Press and hold to reset core mechanism position.
17. TFT Display
5
PRESS AUDIO
LO/DX
4
BAND
TILT
VM9312
3
AS/PS
PICTURE
SRC
2
DISP
WIDE
SAT
READY
MUTE
1
OPEN
CLOSE
EJECT
VM9312
160
Watts
17
16
15
14
13
6
9
7
8
1011
12
6
VM9312
REMOTE CONTROL
8
35
1
2
10
13
MUSICPHOTOS VIDEO iPod
DISP
28
25
11
WIDE
TILT
12
14
PRESET
20
18
MENU
17
22
21
SLOW
SETUP
29
CLEAR
3
4
5
9
6
7
26
27
15
16
34
33
19
32
23
24
31
30
NOTE: Your remote control may differ slightly
from the one pictured here. The above diagram is
for illustrative purposes only.
SRC8Selects playing modeSelects playing modeSelects playing modeSelects playing modeSelects playing modeSelects playing mode
SUBTITLE9Language selection for subti-
DISP10Displays playing informationDisplays playing informationDisplays playing informationDisplay playing informationDisplays playing information
PRESET
BAND20Stops playbackStops playbackSelects FM/AM bandStops playbackSelects SAT1, SAT2, or SAT3
GOTO21Goes to specific time frame
ZOOM23Zooms in/out on an imageZooms in/out on an image
PIC24Displays set-up parametersDisplays set-up parameters
disc
disc
4Turns the power on/offTurns the power on/offTurns the power on/offTurns the power on/of fTurns the power on/offTurns the power on/off
for disc playback
time frame A to time frame B
chapter
tle
11Navigates the preset station
12Navigates the preset station
angle for a scene
14Fast forwards the disc content Fast forwards the disc contentFast forwards the disc contentAccesses iPod Menu
17Selects the previous chapter
for playback
18Pauses playback/starts play-
back
19Selects the next chapter for
playback
and playback
22Slow playback/slow rewind
playback
Turns on/off PBC when playing VCD
Plays first ten seconds of
each chapter/title
Setup to repeat playback from
time frame A to time frame B
Repeats playback of current
chapter
Plays back Picture CD with
different angle of picture displayed
Selects the previous chapter
for playback
Pauses playback/starts playback
Selects the next chapter for
playback
Goes to specific time frame
and playback
Slow playback/slow rewind
playback
list
list
Searches an available radio
station by decreasing tuning
frequency
Searches an available radio
station by increasing tuning
frequency
Repeats playback of current
track
Selects the previous track for
playback
Pauses playback/starts playback
Selects the next track for playback
Displays diagnostics screenSelects Photo mode
Selects Music mode
Selects Video mode
Repeats playback of current
track
Searches an available radio
station by decreasing tuning
frequency
Toggles the on-screen menu
between CAT/CH mode
Searches an available radio
station by increasing tuning
frequency
band
Pauses playback/starts playback
Selects the next track for playback
8
VM9312
Table 1: Remote Control Functions
ButtonFunction
NameRef#DVDVCDTUNERCD/MP3SATELLITEiPod
OPEN/
CLOSE
DISP28Selects display mode: FULL
1, 2, 3, 4, 5,
6, 7, 8, 9, 0
(Numeric
Keypad)
CLEAR30Delete entry or move back-
SETUP31Displays Setup menuDisplays Setup menuDisplays Setup menuDisplays Setup menuDisplays Setup menuDisplays Setup menu
SEL32
RDM33Plays all chapters in random
or NORMAL
29Directly accesses chapter1-6 selects preset for current
wards to correct error in Direct
Access mode
order
Opens/closes the TFT monitor
Selects display mode: FULL
or NORMAL
Delete entry or move backwards to correct error in Direct
Access mode
Opens/closes the TFT monitor
band
Delete entry or move backwards to correct error in Direct
Access mode
Opens/closes the TFT monitor
Directly accesses track1-6 selects preset for current
Delete entry or move backwards to correct error in Direct
Access mode
Plays all tracks in random
order
each track
Opens/closes the TFT monitor Opens/Closes the TFT monitor
band
Delete entry or move backwards to correct error in Direct
Access mode
Delete entry or move backwards to correct error in Direct
Access mode
Plays all tracks in random
order
9
USING THE TFT MONITOR
Open/Close TFT Monitor
Open TFT Monitor
Press the OPEN button (1) on the front panel or press the
() button (25) on the remote control to activate the
mechanism that moves the display panel into the viewing
position.
Close TFT Monitor
Press the OPEN button (1) on the front panel or press the
() button (25) on the remote control to load the display
panel back into the compartment.
TFT Monitor Auto Open
If “TFT Auto Open” is “on” when the unit is turned on, the
monitor automatically moves to the viewing position.
If “TFT Auto Open” is ”off” when the unit is turned on, press
the OPEN button (1) or () button (25) on the remote
control to move the monitor into the viewing position.
If “TFT Auto Open” is set to ”Manual”, the TFT will not close
when the key is turned off.
Monitor Tilt Angle Adjustment
A known characteristic of LCD panels is the quality of the
display in relationship to the viewing angle. The monitor
angle can be adjusted for optimum viewing using one of the
following methods:
Step by Step Angle Adjustment
Press the () or () button on the remote control to adjust
the tilt angle of the screen one step at a time.
Continuous Angle Adjustment
Press and hold the () or () button on the remote control
to adjust the tilt angle in a continuous motion.
Aspect Ratio
Press the DISP button (28) on the remote control or DISP/
WIDE button (2) on the monitor to adjust the aspect ratio as
follows:
FULL
The entire screen is extended
horizontally to the aspect ratio of 16 to
9. The extension ratio is the same at
any point.
NORMAL
The conventional display image has a
4 to 3 ratio of horizontal to vertical,
leaving a blank area on the right and
left sides of the display.
Image Setting
Table 2 shows the video output mode for each playing
source.
Table 2: Video Output Modes
Playing SourceVideo Output Modes
AM/FM TUNERRGB Mode
SAT TUNERRGB Mode
iPodRGB Mode
DVDRGB Mode
AUX INCVBS Mode
*CVBS – Composite Video Baseband Signal
Parameter Adjustment Procedure
1.Enter Picture Quality Setting Mode:
Press the PIC button (24) on the remote control or the PICTURE/AS/PS button (3) on the monitor.
2.Select Item to Set:
Press the AUDIO button (5) on the control panel to
select “BRIGHT” or “CONTRAST”.
3.Set Parameters:
Press the +/– buttons (15, 16) on the remote or turn the
rotary encoder (5) on the control panel.
4.Exit Picture Quality Setting Mode:
Press the PIC button (24) on the remote control or the
PICTURE/AS/PS button (3) on the monitor
VM9312
Parking Brake
Parking Brake Inhibit
When the pink "Parking" wire is connected to the vehicle
brake switch, the front TFT monitor will display video
only when the parking brake sequence is engaged.
Before starting the parking brake sequence, the radio
must be on with the video media disc inserted and
playing.
Parking Brake Sequence
There are two situations that can start the Parking Brake
Sequence (this is the preferred method). The timing
window is between 3 ~ 5 seconds.
•Parking brake is engaged (on) when the vehicle is
started or the accessory/ignition is turned on. To
activate video, the following sequence of events
must be completed:
a.Release parking brake for 3 ~ 5 seconds.
b.Reapply parking brake.
c.Video should be displayed on the TFT monitor
•Parking break is disengaged (off) when the vehicle
Monitor Movement Mechanism
If an obstruction occurs in the monitor path, the following
protective measurements can be executed to prevent
damage to the mechanism or monitor:
Obstruction
Monitor
loading out
horizontally
Monitor
loading in
horizontally
within 1 ~ 2 seconds.
is started or the accessory/ignition is turned on. To
activate video, the following sequence of events
must be completed:
a.Set parking brake for 3 ~ 5 seconds.
b.Release parking brake for 3 ~ 5 seconds.
c.Reapply parking brake.
d.Video should be displayed on the TFT monitor
within 1 ~ 2 seconds.
Table 3: Monitor Protective Measures
Self
Protection
Monitor is
automatically loaded
into unit
Unit stops at
obstruction
point
OPEN Button
Pressed
Monitor fully
extended
horizontally
Monitor fully
extended
horizontally
Power
Reconnected
Monitor is
automatically loaded
into unit
Monitor is
automatically loaded
into unit
10
VM9312
Table 3: Monitor Protective Measures
Obstruction
Monitor
loading out
vertically
Monitor
loading in
vertically
Self
Protection
Unit stops at
obstruction
point
Unit stops at
obstruction
point
OPEN Button
Pressed
Monitor
swivels back
to the unit
Monitor
swivels back
to the unit
Power
Reconnected
Monitor swivels back to
the unit
Monitor swivels back to
the unit
After the protective procedure is executed, normal operation
is resumed by pressing the OPEN button (1) or disconnecting
and reconnecting the power.
11
OPERATING INSTRUCTIONS
n
Power On / Off
Press the /SRC button (6) on the unit (or the button (4)
on the remote control) to turn the unit on. The buttons on the
front of the unit light up and the current mode status appears
in the LCD (7). You can also turn on the unit by pressing the
OPEN button (1) and opening the TFT screen.
Press and hold the button to power off the unit.The monitor
is drawn back into the main compartment.
Audible Beep Confirmation
An audible beep tone confirms each function selection. The
Beep tone can be disabled through the Setup menu.
Mute
Press the MUTE button (8) on the front panel or the MUTE
button (3) on the remote to mute the volume from the unit.
Press the MUTE button again to restore the volume. “MUTE”
is displayed on the LCD. Adjusting the volume or using any of
the audio setup features cancels the mute function.
Playing Source Selection
Press the SRC button (6) on the front panel or the SRC
button (8) on the remote to change between available playing
sources in the following order: AM/FM, DISC, AUX IN1, AUX
IN2, SAT, and CAMERA. The playing mode is displayed on
the TFT and LCD screens.
External peripheral devices can be connected to this unit via
RCA output or MediaLink. Select “AUX-IN1” or “AUX IN2”
mode to access and control connected auxiliary devices.
Volume Adjustment
To increase or decrease the volume level, turn the rotary
encoder (5) on the front panel or press the VOL+/ VOL-
buttons (15, 16) on remote control. When the volume level
reaches “0” or “40”, a beep sounds, indicating that the
adjustment limit has been reached. The volume ranges from
“0” to “40”. The LCD or TFT screen displays the volume level
for 3 seconds.
Audio Control Menu
The Audio Control feature allows you to easily adjust your
audio system to meet the acoustical characteristics of your
vehicle, which vary depending on the type of vehicle and its
measurements. Proper setting of the Fader and Balance
boosts the effects of the cabin equalizer.
Press the AUDIO button (5) on the front panel once to display
the audio menu. To adjust an audio feature:
1.Turn the rotary encoder (5) on the front panel, press the
<<) buttons (14, 22) on the remote control, or use
(>>|)/(|
the joystick to highlight the audio feature to be adjusted.
2.Press the joystick button (13) to select the highlighted
option.
3.Rotate the AUDIO button (5), press the |<<, >>|, >>, or
<< buttons (17, 19, 14, 22) on the remote control, or use
the joystick to adjust the selected feature to the desired
setting.
Table 4: Audio Adjustments
Audio FunctionAdjustable Range
EQUser
Acoustic
Urban
Rave
Latin
Dance
Hip Hop
Rock
BASS-14 to +14
MID-14 to +14
TREBLE-14 to +14
SUB-14 to 0
FADGrid
BALGrid
VM9312
System Reset
To correct a system halt or other
illegal operation, use the tip of a pen
to press the reset button (12) located
on the front bottom-right corner of the unit. After a system
reset, the unit restores all factory default settings.
NOTE: If the unit is reset while a DVD is playing, the DVD
resumes play once the reset is complete.
Line Mute
If the “MUTE” wire is connected, audio output mutes when a
telephone call is received by the car phone or when verbal
navigation is performed.
[RESET] Butto
NOTE: The EQ mode will automatically change to
“USER” when individual audio functions are adjusted.
The Audio menu will automatically exit after a few seconds of
inactivity. To exit quickly, touch the top left corner of the
screen or press and hold the AUDIO button (5).
12
RADIO
VM9312
SETUP MENU
To access system settings, press the SETUP button (31) on
the remote control or touch the button on the screen to
enter the “SETUP” menu. The “GENERAL” sub-menu
appears highlighted in blue.
RADIO
RDS
Rating
Hardware
P.VOL
TS Cal
Accessing Menu Items
Touch the sub-menu name, press the <<, >>, |<<, or >>|
direction buttons (22,14, 17, 19) on the remote control, or use
the joystick to select a sub-menu (Language, Audio, RDS,
etc.).
The features available for adjustment under the highlighted
sub-menu option will appear in the center of the screen.
Adjusting a Feature
1.Use the touchscreen or press the /\ or V buttons (18, 19)
on the joystick to select the feature to be adjusted.
2.Enter the option field for the feature you want to adjust
by using the touchscreen or pressing the >/|| button (18)
on the remote or the ENTER (joystick) button (13) on
the unit. A submenu appears in a second row with the
selected option highlighted in blue.
SETUP
GeneralLanguage
Clock Mode12Hr
Clock04 : 31 AM
Tuner RegionUSA
BeepOn
DIRECTION BUTTONS
AudioBACK
3.Select a new value by using the touchscreen or pressing
the >> or
<< buttons (14, 22) on the remote control or
the /\ or V buttons (18, 19) on the joystick.
4.Use the touchscreen or press the >/|| button (18) on the
remote control or press the joystick button (13) to
confirm setup.
General Sub-menu Features
SettingOptionsFunction
Clock Mode 12HrClock displays 12 hour time
24HrClock displays 24 hour time up
Clock(HH:MM)Clock appears in the top right
Tuner
USA
Region
S.Amer1
Arabia
China
S. Amer2
Europe
using AM and PM.
to 23:59.
corner of the screen and on the
LCD screen during certain
operations. NOTE: The AM/PM
indication will change as you
continue to adjust the hour past
12.
• AM Frequency Spacing - 10kHz
• AM Frequency Band 530kHz~1720kHz
• FM Frequency Spacing - 200kHz
• FM Frequency Band -
87.5MHz~107.9MHz
• AM Frequency Spacing - 10kHz
• AM Frequency Band 530kHz~1720kHz
• FM Frequency Spacing - 100kHz
• FM Frequency Band -
87.5MHz~108.0MHz
• AM Frequency Spacing - 9kHz
• AM Frequency Band 531kHz~1620kHz
• FM Frequency Spacing - 100kHz
• FM Frequency Band -
87.5MHz~108.0MHz
• AM Frequency Spacing - 9kHz
• AM Frequency Band 522kHz~1620kHz
• FM Frequency Spacing - 100kHz
• FM Frequency Band -
87.5MHz~108.0MHz
• AM Frequency Spacing - 5kHz
• AM Frequency Band 520kHz~1600kHz
• FM Frequency Spacing - 100kHz
• FM Frequency Band -
87.5MHz~108.0MHz
• AM Frequency Spacing - 9kHz
• AM Frequency Band 522kHz~1620kHz
• FM Frequency Spacing - 50kHz
• FM Frequency Band -
87.5MHz~108.0MHz
SettingOptionsFunction
Korea
BeepOnWhen turned on, an audible
OffNo beep sounds.
Language Sub-menu Features
If a DVD supports more than 1 Subtitle or Audio language, all
the languages are available for selection during playback. If
the selected language is not supported by the DVD, then the
default language is used.
• AM Frequency Spacing - 9kHz
• AM Frequency Band 531kHz~1602kHz
• FM Frequency Spacing - 200kHz
• FM Frequency Band -
88.1MHz~107.9MHz
beep tone confirms each function selection.
SettingOptionsFunction
OSDE nglishOn Screen Display appears in
DVD AudioEnglishDVD Audio is heard in English
DVD Subti-
EnglishDVD subtitles automatically
tle
AutoDVD subtitles appear accord-
OffDVD subtitles do not appear
Disc MenuEnglishDVD menu (if applicable) is
Audio Sub-menu Features
English.
when the option is available.
appear in English when available.
ing to the default subtitle language specified on the disc.
automatically.
displayed in English.
SettingOptionsFunction
DRCOffEmploy the Dynamic Range
On
SubwooferOffTurn the subwoofer on/off.
On
Control for better playback for
low volumes.
13
VM9312
SettingOptionsFunction
Sub.W
Phase
Sub Filter80HzSelecting a crossover fre-
RDS Sub-menu Features
0Subwoofer output IN phase
180Subwoofer output OUT OF
100Hz
120Hz
phase
NOTE: Depending on your
installation, reversing the subwoofer phase may increase
Bass output.
quency sets a cut-off frequency
of the subwoofer's LPF (lowpass filter) and the “SMALL”
speakers' HPF (high-pass filter). The Crossover frequency
setting has no effect if the subwoofer is set to “OFF” and any
other speaker is set to
“LARGE”.
SettingOptionsFunction
RDSOnUnit will display Radio Data
Off
Rating Sub-menu Features
The DVD system has a built-in parental lock feature to
prevent unauthorized persons from viewing restricted disc
content. By default, the rating system is unlocked. Once
setup, the parental lock is released only by entering the
correct password. Once the password is entered, rating is
available for setup.
System information when available.
SettingOptionsFunction
Password_ _ _ _Enter a 4-digit password to
Rating1. Kid Safe Select the appropriate rating
2. G
3. PG
4. PG-13
5. PG-R
6. R
7. NC-17
8. Adult
activate the “Rating” feature.
level for the intended audience.
You may override higher rat-
ings by using your password.
SettingOptionsFunction
Load Factory
T o reset the p assword, access the “RATING” menu and enter
the current password. Once the correct password is entered,
you can access the “Password” field and enter a new one.
NOTE: Record the password and keep it in a safe place
for future reference. The rating for each disc is marked
on the disc, disc packing, or documentation. If the rating
is not available on the disc, the parental lock feature is
unavailable. Some discs restrict only portions of the disc
and the appropriate content will play. For details, please
refer to the disc description.
Hardware Sub-menu Features
If the rear-view video camera is connected, the unit is on, and
the TFT monitor is retracted inside the unit, the TFT monitor
automatically moves into the viewing position and Camera
mode is selected upon shifting into REVERSE gear. When
shifting into DRIVE gear, the TFT monitor is retracted back
inside unit.
ResetSelect “Reset” to restore the
factory default settings for the
Rating system only.
SettingOptionsFunction
Camera InNormal
Mirror
TFT Auto
Open
Video Input
(Input circuitry autodetects the
video signal from the
Aux In
source).
If the monitor is in display mode, the monitor automatically
switches to CAMERA mode upon reverse driving. When the
OnThe TFT panel automatically
OffYou must press the OPEN but-
ManualWhen the ignition is turned
NTSCThe color signals are output in
PALThe color signals are output in
AutoThe color signal output is
opens when the unit is turned
on.
ton (1) to open the TFT panel.
OFF, the TFT panel DOES
NOT retract if it was previously
out
the standard NTSC format.
the standard PAL format.
switched automatically based
on the current video input signal - NTSC or PAL.
reverse driving stops, the monitor return to its original input
mode.
P.VOL Sub-menu Features
SettingOptionsFunction
SourceiPodChoose a source for which you
Disc
Radio
SAT
AUX IN1
AUX IN2
Level0-6Increase relative volume for
TS Cal (Screen Calibration)
To access the “Screen Calibration” function from the SETUP
menu, select the “TS CAL” option.
After entering calibration mode, a crosshair appears in a
corner quadrant of the screen. To begin calibration, press and
hold the crosshair for one second until it moves to the next
quadrant. Continue for each quadrant until the calibration is
completed.
would like to increase the relative volume (LEVEL).
specified source up to 6 decibbels.
Exiting the System Setup Menu
To exit setup mode and resume normal playback, press the
SETUP button (31) on the remote control or touch the BACK
button on the screen.
14
RADIO
VM9312
TUNER OPERATION
Tuner TFT Display
4
8
E
Q
6
9
11
13
1
17
FM-1P1 87.5 MHz
ST
P187.5 MHz
P290.1 MHz
P398.1 MHz
P4106.1 MHz
P5107.9 MHz
P6102.9 MHz
PS:
7
AS
BAND
15
MEM
1/2
19
1.Current radio band indicator
2.Radio frequency indicator
3.Clock
4.Stereo broadcasting indicator
5.Strong Local signal broadcasting indicator
6.Preset radio stations: Touch to recall preset stations
8.Touch for q23uick access to Equalizer level settings
9.Touch to access the direct entry screen
10. Current preset station indicator
11. |<<: Touch to seek backward
12. >>|: Touch to seek forward
13. <<: Touch to tune backward one step
14. >>: Touch to tune forward one step
2
24
10
5
LOCPTYRDS
20
14
12
16
18
25
3
01:02 PM
AS
BAND
PTY
PS
21
MEM
1/2
23
LOC
2/2
22
15. BAND: Touch to change between AM/FM bands
16. AS: Touch to automatically store stations
17. Touch to view the SOURCE MENU and select a new
playback source
18. MEM: View screen used to enter current channel into
preset memory
19. 1/2 or 2/2: T ouch this page button to view a second page
of on-screen buttons
20.: Touch to view the SETUP menu
21. PS (Preview Scan): Touch to scan all stations available,
stopping for 5 seconds at each and continuing until a
station is selected
22. LOC: Touch to tune to strong local stations
23. PTY: When PTY is pressed, the Program Type
categories are listed, allowing listeners to find similar
programming by genre. When a PTY category is
selected from the touch screen menu, the radio will start
scanning for the selected category.
24. Indicates the PTY function is activated
25. Indicates the RDS function is activated
Switch to Radio Tuner source
•Touch the top left corner of the screen (the RADIO
circle) to view the SOURCE MENU. Touch “Radio”.
•Press the SRC button (6) on the front panel or remote
control (8) to switch to the AM/FM or RADIO source.
Select FM/AM Band
Touch the BAND button (15) on the screen, or press the
BAND button on the unit (4) or remote control (20) to change
between the following bands: FM1, FM2, FM3, AM1, and
AM2.
NOTE: The BAND button on the unit only works when the
TFT is closed.
Seek Tuning
To seek the next higher station:
•Touch the >>| button on screen.
•Press the >>| button (19) on remote control.
•Press the > button on the joystick (17).
To seek the next lower station:
•Touch the |<<| button on screen.
•Press the |<< button (17) on the remote control.
•Press the < button on the joystick (16).
Manual Tuning
To increase or decrease the tuning frequency one step:
•Touch the or buttons on screen.
•Press the >> or << buttons (14, 22)on the remote
control.
•Press the /\ or V buttons (18, 19) on the joystick.
Direct Tuning
To enter a radio station directly, touch the button or
press the GOTO button (21) on the remote control to display
the direct entry menu.
FM:___._MHz
1
2
3
Exit
6
5
4
9
8
7
0
Clear
Enter the desired radio station using the on-screen number
pad. Press the enter button (arrow) to tune to the selected
station. To exit the screen without changing the station, touch
Exit. To clear your entry and start over, touch Clear.
Using Preset Stations
Six numbered preset buttons store and recall stations for
each band. All six stored stations (P1-P6) for the current
band appear on the screen.
Storing a Station
1.Select a band (if needed), then select a station.
2.Touch the on-screen MEM button (18) to open the
preset screen.
Preset: _
P1
P2
P3
P6
P5
P4
Exit
15
3.Touch the preset number in which you would like to
store the current station (or press EXIT to cancel and
close the menu). The preset number and station
appears highlighted.
Recalling a Station
1.Select a band (if needed).
2.Touch an on-screen preset button (6) to select the
corresponding stored station.
To select six strong stations and store them in the current
band:
1.Select a band (if needed).
2.Press the AS/PS button (3) on the control panel or touch
AS (16) on the screen for 2 seconds to activate the Auto
Store function.
The new stations replace stations already stored in that band.
Preview Scan (PS)
T o scan the AM or FM band for a preview of available stations
in your particular area, touch the PS button (21) on page two
of the on-screen controls. Touch again to stop preview scan.
Local Radio Station Seeking (LOC)
When the Local function is on, only radio stations with a
strong local radio signal are played. To activate the Local
function in AM/FM tuner mode, press and hold the AUDIO/
LO/DX button (5) on the front panel. Press and holdAUDIO/
LO/DX again to turn Local off. When the Local function is
active, the LOC indicator at the top of the screen is
illuminated.
VM9312
16
SAT
VM9312
SATELLITE RADIO OPERATION
Listeners can subscribe to XM® Radio on the Web by
visiting www.xmradio.com, or by calling (800) 967-2346.
Customers should have their Radio ID ready (see
“Displaying the Identification (ID) Code”). Customers can
receive a limited number of free-to-air channels without
activation.
Listeners can subscribe to Sirius® Radio on the Web by
visiting www.sirius.com, or by calling (888) 539-SIRIUS.
Customers should have their Sirius ID ready (Sirius ID is
located on the Satellite Radio Tuner, sold separately).
Customers can listen to music samples by tuning to
channel 184.
Accessing Satellite Radio Mode
Press the SRC button (8) on the front panel or remote control
(8) to switch to the SAT source.
12. CAT +: Select next channel in current category only
8
7
4
01:02
+
CAT
CHCH
CG
-
+
CAT
-
BAND
16
MEM
19
DIAG
20
13. CAT -: Select previous channel in current category only
14. Touch to enter channel directly using keypad on screen
15. CG: Access Channel/Category Guide mode
16. BAND: Change between SAT1, SAT2 and SAT3 bands
17.: Touch to view the SETUP menu
18. Touch this area to view the SOURCE MENU and select
19. MEM: View screen used to enter current channel into
20. DIAG: This feature is reserved for use by service
Displaying the Identification (ID)
Code
Before you listen to satellite radio, you must subscribe to the
service using your radio’s identification number. To display
the radio ID, press the < or > buttons (16, 17) on the joystick
or the CH - or CH + buttons on the touch screen repeatedly to
tune to channel “000”. The screen displays the radio ID
where the channel name is usually displayed.
Selecting a Station
Pressthe < or > buttons (16, 17) on the joystick, the |<< or
>>| buttons (17, 19) on remote control, or the CH - or CH +
17
buttons on the touch screen to change to another station.
14
12
Preset Mode
To enter preset mode, touch the BAND button on the screen,
11
or press the BAND button on the unit (14) or remote control
15
(20) to change between the following bands: SAT1, SAT2, or
SAT3 (indicated in the top left corner of the TFT screen).
13
Six numbered preset buttons store and recall stations for
each band. All six stored stations (P1-P6) for the current
band appear on the TFT screen.
Storing a Station
1.Select a band (if needed), then select a station.
2.Touch the on-screen MEM button (18) to open the
a new playback source
preset memory
professionals for troubleshooting.
preset screen.
CH###
P1
P2
P3
P6
P5
P4
Exit
3.Touch the preset number in which you would like to
store the current station (or press EXIT to cancel and
close the menu). The preset number and station
appears highlighted.
Recalling a Station
1.Select a band (if needed).
2.Touch an on-screen preset button to select the
corresponding stored station.
Direct Tuning
To enter a radio station directly, touch the button or
press the GOTO button (21) on the remote control to display
the direct entry menu.
CH:___/255
1
2
3
Exit
6
5
4
9
8
7
0
Clear
Enter the desired radio station using the on-screen number
pad. Press the enter button (arrow) to tune to the selected
station. To exit the screen without changing the station, touch
Exit. To clear your entry and start over, touch Clear.
Channel/Category Guide Mode
There are two search modes to help navigate through
channels and or categories. T o access the Channel/Category
Guide mode press, the ZOOM button (23) on the remote
control or the CG button on the touch screen.
Channel Guide is the default search mode. To access
Category Guide, press the TITLE button (2) on the remote
control or touch CAT on the touch screen. To return to
Channel Guide, touch CH on the screen or press the
SUBTITLE button (9) on the remote control.
Channel Guide Mode
When Channel Guide mode is selected, the first six satellite
channels are displayed in the boxes in the bottom left of the
TFT screen and the on-screen menu changes to facilitate
search mode.
17
VM9312
SAT
CH
CG
CAT
MEM
01:02
DIAG
XM PreviewPreview
E
########
Q
001 XM Preview
004 The 40s
005 The 50s
006 The 60s
007 The 70s
Title: www.xmradio.com
SAT1CH001
SCN
•While in Search Mode, to switch between Channel and
Category search modes, press the CH or CAT buttons
in the touch screen.
•Use the scroll bar and arrows on the touch screen to
view the next/previous page of stations. Each page
contains six channels to select from.
•Press the on-screen SCN button to preview each of the
6 channels displayed for 10 seconds.
•Press the CG button to return to the Preset Mode
screen.
•T o select a channel while in Channel Guide mode, touch
the channel name on the screen. The channel will begin
playing and the unit will return to the Preset Mode.
Category Guide Mode
When Category Mode is selected, folder icons appear on the
screen next to category choices.
•While in Search Mode, to switch between Channel and
Category search modes, press the CH or CAT buttons
in the touch screen.
•Use the scroll bar and arrows on the touch screen to
view the next/previous page of categories. Each page
contains six categories to select from.
•To select a category, touch the corresponding category
name or folder icon. The channels in that category will
be displayed on the screen.
•Use the scroll bar and arrows on the touch screen to
view the next/previous six stations in the selected
category.
•Touch the on-screen SCN button to preview each
channel in the selected category for 10 seconds.
•Touch the channel name to play that channel.
•Touch the on-screen CG button to return to the Preset
Mode screen.
18
VM9312
DVD/VCD VIDEO OPERATION
NOTE: When properly installed, DVD video cannot be
displayed on the main TFT screen unless the parking brake is
applied. If you attempt to play a DVD while the vehicle is
moving, the TFT screen displays “PARKING” with a blue
background. Rear video screens, if applicable, will operate
normally.
Opening/Closing the TFT Video Screen
Opening the TFT Screen
To open the TFT video screen, press the OPEN button (1).
The unit beeps and then opens.
Closing the TFT Screen
Press the OPEN button (1) again to close the TFT screen. If
the screen is in the “IN” position, it moves out before closing.
Insert/Eject Disc
Upon inserting a DVD disc, DVD mode is entered and disc
play begins.
NOTE: If Parental Lock (Rating) is activated and the disc
inserted is not authorized, the 4-digit code must be
entered and/or the disc must be authorized (see “General
Sub-menu Features” on page 13).
Y ou cannot insert a disc if there is already a disc in the unit or
if the power is off.
NOTE: DVD-R and DVD-RW will not play unless the
recording session is finalized and the DVD is closed.
Ejecting a Disc
Press the button (21) on the unit or remote control (35) to
eject the disc. The unit automatically reverts to Tuner mode.
You may eject a disc with the unit powered off. The unit will
remain off after the disc is ejected.
Reset the Loading Mechanism
If the disc loads abnormally or an abnormal core mechanism
operation occurs, press and hold the button (21) on the
unit or remote control (35) to reset the loading mechanism.
Normal operation resumes.
Accessing DVD Mode
To switch to DVD mode when a disc is already inserted,
press the SRC button (15) on the front panel or remote
control (8) until “DISC” appears at the bottom of the screen.
Using the Touch-Screen Controls
The touch key areas for DVD playback are outlined below.
A – Displays playing information
B – Displays on-screen control menu
Controlling Playback
T o access the on-screen controls, touch the bottom 1/3 of the
screen (section B). Touch the 1/2 button to view a second
page of controls
Stopping Playback
Touch the stop button ( ) on the screen or press the /
BAND button (20) on the remote control to stop DVD play.
Pausing Playback
Touch the play/pause button (
||
disc play.
A
B
BACK
MENU
1/2
>) on the screen or press the >/
button on the remote control (18) to suspend or resume
EQ
TITLE
AUDIO
SUBTITLE
2/2
BACK
A-B
DISP
Slow Motion Playback
Press the << button (22) on the remote control, the V button
(11) on the joystick, or the << button on the screen to play the
current title in slow motion. Keep pressing and releasing the
button to increase the rate from “2X” to “4X”, “8X”, and “20X”.
>/|| (18) on the remote control or touch the onscreen
Press
play button (>) to resume normal play.
Fast Forward Playback
Press the >> button (14) on the remote control, the /\ button
(15) on the joystick, or the >> button on the screen to fast
forward. Keep pressing and releasing the button to increase
the rate from “2X” to “4X”, “8X”, and “20X”.
>/|| (18) on the remote control or touch the onscreen
Press
play button (>) to resume normal play.
Repeat Playback
Press the REPT button (7) on the remote control or the
button on screen to alter repeat mode according to the
following:
•DVD: Repeat Chapter, Repeat TItle, Repeat Off
•VCD (PBC Off): Repeat Single, Repeat Off
NOTE: For VCD play, the repeat function is not available
if PBC is on.
Sectional Repeat Function (A-B)
Use the A-B function to define a specific area of a disc to
repeat.
•Press the REPT A-B button (6) on the remote control (or
the A-B button on screen) to set the start point (A) of the
repeated section.
•Press the REPT A-B button again once you reach the
desired end point (B) of the repeated section. The
selected portion of the DVD will now repeat
continuously.
•Press the REPT A-B button again to cancel the A-B
section setting and stop repeat play.
Random Playback
With a DVD, VCD, or CD playing, press the RDM button (33)
on the remote control to activate random playback and play
all chapters/tracks in random order. “On” appears on the
screen.
Press the >>| button (19) on the remote control or the >
button on the joystick (17) to play the next random track.
Press the RDM button again to turn random play off.
19
VM9312
NOTE: When a VCD is playing with PBC turned “On”,
activating random playback automatically turns PBC off.
Accessing the DVD Menu
Press the MENU button (1) on the remote control to recall the
main DVD menu. Use the directional (arrow) buttons (<, >, /\
& V) on the joystick (16, 17, 18, 19) to select a title from the
menu or touch the title on screen.
Press the TITLE button (2) on the remote control or on
screen to select a different title for playback.
Press the
(joystick) button (20) to confirm your selection and begin
playback. You can also select a title using the touch screen.
>/|| button (18) on the remote control or the ENTER
Moving Through Chapters
Press the >>| button (19) on the remote control, the > button
on the joystick (17) or the >>| button on screen to advance to
the next chapter on the DVD.
Press the |<< button (17) on the remote control, the < button
on the joystick (16), or the |<< button on screen to move to
the previous chapter.
Goto Search
During DVD or VCD playback, perform the following steps to
use the GOTO feature to access a specific location on a disc:
1.Press the GOTO button (21) on remote control to enter
“GO TO” mode.
2.Press the >> or
control or the < or > buttons (16, 17) on the joystick to
select a category (highlighted in blue).
•For DVD mode, you can choose Time or Title/
Chapter search.
<< buttons (14, 22) on the remote
DVD Search
Time – Go to specific
time in current title
Title/Chapter – Go to
specific time in a
chapter
•For VCD mode, press the GOTO button to choose
between Track Search, Disc Search and Exit.
VCD Track Search
Time – Go to specific
time in the current track
Track – Go to specific
track
VCD Disc Search
Time – Go to specific
time on disc
Track – Go to specific
track
3.Enter a time into the field using the numeric keypad (29)
on the remote control.
4.Press the >/|| button (18) on the remote control or the
ENTER (joystick) button (20) to go to the specified
location on the disc.
5.Press the GOTO button again to exit.
Direct Chapter / Track Selection
Remote Control Direct Entry
During DVD, VCD and CD playback, you can use the
numeric keypad on the remote control (29) to access a track
directly.
Touch Screen Direct Entry
To select a chapter/track directly, touch the button on
screen control to display the direct entry menu.
Chapter: _ _
1
2
3
Exit
6
5
4
9
8
7
0
Clear
Enter the desired chapter/track using the on-screen number
pad. Press the enter button (arrow) to tune to the selected
station. To exit the screen without changing the station, touch
Exit. To clear your entry and start over, touch Clear.
Viewing an Alternate Picture Angle
(DVD Only)
Some DVDs contain scenes that have been shot
simultaneously from different angles. For discs recorded with
multiple angles, press the ANGLE button (13) on the remote
control to toggle available angles of the on-screen image.
Zooming
Press the ZOOM button (23) on the remote control to enlarge
and pan through the video image using the following options:
“Q1”, “Q2”, “Q3”, and “OFF”.
Multi-Language Discs (DVD Only)
Changing Audio Language
If you are watching a disc recorded in multiple languages,
press the AUDIO button (5) on the remote control to choose
a language.
Changing Subtitle Language
If you are watching a disc recorded in multiple languages with
subtitles, press the SUBTITLE button (9) on the remote
control to choose the language in which you would like the
subtitles to appear.
NOTE: During VCD playback, press the AUDIO button (5)
on the remote control to choose between Left Channel,
Right Channel, and Stereo.
PBC (Play Back Control - VCD Only)
For VCDs with play back functionality, play back control
(PBC) provides additional controls for VCD playback.
Press the MENU button (1) on the remote control to toggle
the PBC function “On”/”Off”. Once PBC is on, playback starts
from track one of the play list.
NOTE: When PBC is activated, fast forward, slow
playback, and previous/next track are available. Repeat
and direct track selection are not available.
When PBC is activated, selecting random, scan, or search
playback automatically deactivates PBC.
Playback Information
During DVD and VCD playback, press the INFO button (10)
on the remote control to display playback information on the
20
VM9312
screen, including the media playing and current playback
time.
DVD Playback Information
The following information is displayed at the top of the screen
during DVD playback:
•T : 5/8 – “5 / 8" indicates the fifth of 8 titles on the DVD is
currently playing.
•C : 2/16 – “2 / 16" indicates that the second of 16 titles
on the DVD is currently playing.
•00:41:28 – “00:41:28” indicates the playback time of the
current title.
• 2 / 6 Eng – The language display information
indicates the second language out of 6 (English) is
currently being used.
VCD Playback Information
The following information is displayed at the top of the screen
during VCD playback:
•VCD2.0 – Format of current disc.
•T: 6/18 – “6/18” indicates the sixth of 18 tracks on the
VCD is currently playing.
•00:02:18 – “00:02:18” indicates the playback time of the
current track.
Number of voice languages recorded. The
number inside the icon indicates the number languages on the disc (maximum of 8).
Number of subtitle languages available on
the disc (maximum of 32).
Number of angles provided (maximum of
9).
Aspect ratios available. “LB” stands for Let-
ter Box and “PS” stands for Pan/Scan. In
the example on the left, the 16:9 video can
be converted to Letter Box video.
Indicates the region code where the disc
can be played.
• Region 1: USA, Canada, East Pacific Ocean
Islands
• Region 2: Japan, Western Europe, Northern
Europe, Egypt, South Africa, Middle East
• Region 3: Taiwan, Hong Kong, South Korea,
Thailand, Indonesia, South-East Asia
• Region 4: Australia, New Zealand, Middle and
South America, South Pacific Ocean Islands/
Oceania
• Region 5: Russia, Mongolia, India, Middle
Asia, Eastern Europe, North Korea, North
Africa, North-West Asia
• Region 6: Mainland China
• ALL: All regions
Single side single layer74 minutes
21
DISC
DVD/CD AUDIO OPERATION
Instructions for TFT control and Insert/Eject are the same for
DVD and CD operation. Please see the DVD/Disc Video
Operation section for information about these topics.
The VM9312 will play music or other audio files from the
following disc media:
•CD-DA
•CD-R/RW
•DVD
•DVD+R/RW
•DVD-R/RW
Upon inserting a disc with the TFT screen open, the disc and
track title (if available), along with the track number and
playing time appear on the screen.
CD Player User Interface
The on-screen indicators and touch key areas for CD
playback are outlined below.
17
16
1
2
CD T: 1/1000:00:23
E
Track 1
Q
Track 2
Track 3
Track 4
Track 5
Track 6
4
5
9
12
11
1.Current track and total number of tracks on disc
2.Elapsed playing time
3.Current time
4.Track titles
5.Disc title
6.: Touch to play/pause disc playback
7.: Touch to stop disc playback
8.>>|: Touch to move to next track
9.|<<: Touch to move to previous track
10. >>: Touch to fast forward current track
11. <<: Touch to rewind current track
12. Touch to activate/deactivate Repeat play mode
13. Touch to activate/deactivate Random mode
3
15
01:02
14
10
8
6
13
7
14. Touch to access the direct entry screen
15.: Touch to view the SETUP menu
16. Touch for quick access to Equalizer level settings
17. Touch to view the SOURCE MENU and select a new
playback source
Controlling Playback
Stopping Playback
Touch the button on screen or press the /BAND button
(20) on the remote control to stop disc play.
To resume playback, touch the button on screen, press the
joystick button (13) on the front panel, or press the >/|| button
on the remote control (18).
Pausing Playback
Touch the button on screen, press the joystick button (13)
on the front panel, or press the >/|| button on the remote
control (18) to suspend or resume disc play.
Moving Through Tracks
Press the >>| button (19) on the remote control or on screen
or use the > button on the joystick (14) to advance to the next
track on the disc.
Press the |<< button (17) on the remote control or on screen
or use the < button on the joystick (10) to move to the
previous track.
Repeat Playback
Touch the button on screen or press the REPT button (7)
on the remote control to alter repeat mode according to the
following:
•DVD: Repeat Chapter, Repeat Title, Repeat Off
•CD-DA: Repeat Single, Repeat Off
•CD-R/RW: Repeat Single, Repeat Off
•DVD-R/RW: Repeat Single, Repeat Off
Track Scan Select (CD-DA discs only)
During disc play, press the SCN button (34) on the remote
control to play the first 10 seconds of each track. When a
desired track is reached, press the SCN button again to
cancel the function and play the selected track.
Random Play Select
While disc play is stopped, touch the button on screen or
the RDM button (33) on the remote control to play the tracks
on the disc in a random, shuffled order. Touch the (RDM)
button again to cancel Random Play mode.
VM9312
NOTE: CD-R and CD-RW will not play unless the
recording session is finalized.
Fast Forward
Touch the >> button on screen, press the >> button (14) on
the remote control, or press the /\ button (18) on the joystick
to fast forward. Keep pressing and releasing the button to
increase the rate from “2X” to “4X”, “8X”, and “20X”.
Direct Track Entry
To select a track directly, touch the button on screen
control to display the direct entry menu.
Chapter: _ _
1
2
3
Exit
6
5
4
9
8
7
0
Clear
Enter the desired track using the on-screen number pad.
Press the enter button (arrow) to tune to the selected station.
T o exit the screen without changing the station, touch Exit. To
clear your entry and start over, touch Clear.
22
VM9312
DISC
MP3/WMA OPERATION
Instructions for TFT control and Insert/Eject are the same for
DVD and MP3 operation. Please see the DVD/Disc Video
Operation section for information about these topics.
Media and File Requirements
This player allows you to play back MP3 and WMA files
recorded onto CD-R/RWs, DVD+R/RWs, and DVD-R/RWs.
For CD-RW discs, please make sure it is formatted using the
full method and not the quick method to prevent illegal disc
operation.
Up to 1500 songs/files can be burned onto a disc for a MEGA
DVD music mix. Do not exceed this number of songs/files or
disc readability problems may occur.
MP3 Format Compatibility
The file naming formats listed below are compatible with this
unit:
If the file or folder name does not conform to ISO 9660 file
system standards, it may not be displayed or played back
correctly. Use the following settings when compressing audio
data for your MP3 disc:
•Transfer Bit Rate: 128kbps
•Sampling Frequency: 48kHz
When recording MP3 up to the maximum disc capacity,
disable additional writing. For recording on an empty disc up
to maximum disc capacity, use the "Disc at once" setting.
MP3 Playing Order
When selected for play, files and folders (Folder Search, File
Search or Folder Select) are accessed in the order they were
written by the CD writer. As a result, the order in which they
are expected to be played may not match the order in which
they are actually played. You may be able to set the order in
which MP3/WMA files are to be played by writing them onto a
medium such as a CD-R with their file names beginning with
play sequence numbers such as "01" to "99".
For example, a medium with the following folder/file hierarchy
is subject to Folder Search, File Search or Folder Select, as
shown below.
The VM9312 player will only recognize three folder levels and
does not display folders containing only other folders. In the
example above, the unit will display folders 3, 4, 6, and 8, but
not 2 and 7 since they do not contain any tracks directly.
Folder 5 is not recognized at all since it is at the fourth level.
MP3 Player User Interface
The on-screen indicators and touch key areas for MP3
playback are outlined below.
17
16
18
(Root)
1
2
MP34/8400:00:23
E
1Cherry Poppin Dad
Q
2Chris Isaak - Baby
3Crazy Town - Butt
4Phish - Birds Of A
5Phish - Bouncin' R
6Phish - Freebird (L
DIR -DIR +
4
5
9
12
11
1.Current track and total number of tracks on disc
2.Elapsed playing time
3.Current time
4.Track titles
5.ID3 information
6.: Touch to play/pause disc playback
7.: Touch to stop disc playback
8.>>|: Touch to move to next track
9.|<<: Touch to move to previous track
10.: Touch to view the next page of songs
11.: Touch to view the previous page of songs
12. DIR -: Touch to view the previous folder
13. DIR +: Touch to view the next folder
14. Touch to access the direct entry screen
15.: Touch to view the SETUP menu
16. Touch for quick access to Equalizer level settings
17. Touch to view the SOURCE MENU and select a new
playback source
18. Folder name
7
3
15
01:02 AM
13
14
10
8
6
23
Controlling Playback
Playing MP3/WMA Files
After inserting a MP3/WMA disc, files will play in the
sequence of the “Root’ directory.
NOTE: When burning MP3 / WMA files onto a DVD disc,
use the 2X or 4X burning option, if available. This slower
burning speed will help eliminate buffer errors and
increase disc reading reliability. Also, use folders when
burning large numbers of songs / files to a disc for easy
music navigation. Select the "Disc at Once" option and
close your disc.
Stopping Playback
Touch the button on screen or press the /BAND button
(20) on the remote control to stop disc play.
To resume playback, touch the button on screen, press the
joystick button (13) on the front panel, or press the >/|| button
on the remote control (18).
Pausing Playback
Touch the button on screen, press the joystick button (13)
on the front panel, or press the >/|| button on the remote
control (18) to suspend or resume disc play.
Moving Through Tracks
Press the >>| button (19) on the remote control or on screen
or use the > button on the joystick (14) to advance to the next
track on the disc.
Press the |<< button (17) on the remote control or on screen
or use the < button on the joystick (10) to move to the
previous track.
Repeat Playback
Touch the button on screen or press the REPT button (7)
on the remote control to alter repeat mode according to the
following: Repeat Single, Folder Repeat, Repeat Off
Random Play Select
Press the RDM button (33) on the remote control to play the
files on the disc in a random, shuffled order. Press RDM
again to cancel Random Play mode.
VM9312
NOTE: CD-R and CD-RW will not play unless the
recording session is finalized.
Direct Track Entry
Use the numeric keypad (29) on the remote control to access
files directly or press the button (see “Direct Track Entry”
on page 22).
24
iPod
VM9312
IPOD OPERATION
NOTE: Be sure your iPod has the latest Apple firmware
installed to avoid connectivity issues.
Accessing iPod Mode
The unit will automatically switch to iPod mode when an iPod
is plugged into the MediaLink. To return to the iPod menu
from any other source menu, press the SRC button (6) on the
front panel or remote control (8) until the iPod menu appears
on the screen. The on-screen indicators and touch key areas
for iPod playback are outlined below.
17
16
15
E
0001 A Rush Of Blood to
Q
0002 40
0003 4th of July
0004 A Little Less Convers
0005 A Message
0006 A Sort of Homecomin
Artist: Coldplay
4
1
A Rush of Blood to the Head
1:082/124
5
1.Elapsed playing time for current file
2.File number and total number of files on the disc
3.Current time
4.File titles
5.ID3 information (Artist/Album)
6.Touch to “Enter”
7.Touch to access the Photo menu
8.>>|: Touch to move to next track
9.|<<: Touch to move to previous track
10. MENU: Touch to view the iPod main menu
11.: Touch to play/pause disc playback
12. Touch to access the Music menu
13. Touch to access the Video menu
14.: Touch to view the SETUP menu
15. Touch for quick access to Equalizer level settings
16. Touch to view the SOURCE MENU and select a new
playback source
17. Current file title
18. Touch to access the direct entry screen
2
18
3
14
01:02 AM
MENU
Enter
9
12
11
13
7
10
8
6
Controlling your iPod
Touch the MENU button to access the main iPod menu. The
following touch screen icons and remote control buttons are
used to access the iPod menus:
MenuTouch ScreenRemote Control
MusicTITLE
PhotosMENU
VideosAUDIO
Use the touchscreen, the joystick, or the directional keys on
the remote control to navigate the iPod menus.
Music Playback
To access music files, touch the button on screen or press
the TITLE button (2) on the remote control.
•Touch the > || button on screen to play/pause.
•Touch >>| on screen, press the >>| button (19) on the
remote control, or press the > button on the joystick (17)
to move to the next item on the menu.
•Touch |<< on screen, press the |<< button (17) on the
remote control, or press the < button on the joystick (16)
to move to the previous item on the menu.
•Use the touch screen or press the >/|| button (18) on the
remote control or the joystick ENTER button (20) on the
head unit to select the highlighted menu option.
•Press the >> button (14) on the remote control or the /\
button (18) on the joystick, or touch the MENU button on
screen, to return to the previous menu.
Fast Forward/Fast Reverse
Press and hold the |<< or >>| buttons on screen or on the
remote control (17, 19) for 1 second and continue to hold for
fast forward or fast reverse. Release to resume normal play.
Search Playlist/Artist/Album/Song
T o search through Playlists, Artists, Albums and Songs, press
the 1 button (29) on the remote control keypad while in one of
the following directories: Playlist, Artist, Album or Song. The
selected directory will be accessed with the number of pages
and files in that directory displayed at the top of the page. To
access the page or file, enter the page or file number directly
from the remote control keypad. Press the |<< or >>| button
(17, 19) on the remote control or the < or > button (16, 17) on
the joystick to select the desired song or file.
Direct Track Entry
To select a track directly, touch the button on screen
control to display the direct entry menu.
TRACK:___
1
2
3
Exit
6
5
4
9
8
7
0
Clear
Enter the desired track using the on-screen number pad.
Press the enter button (arrow) to tune to the selected station.
T o exit the screen without changing the station, touch Exit. To
clear your entry and start over, touch Clear.
Photo Playback
While iPod photos can be viewed on the VM9312 screen, you
must use the iPod to control photo playback options.
T ouch the icon on screen or press the MENU button (1) on
the remote control to access the iPod PHOTO mode. The
VM9312 will release control back to the iPod so you can
select video media to be displayed on the TFT monitor. To
exit PHOTO mode, touch the screen.
Video Playback
While iPod video can be viewed on the VM9312 screen, you
must use the iPod to control video playback options.
Touch the
(5) on the remote control to access iPod VIDEO mode. The
VM9312 will release control back to the iPod so you can
select video media to be displayed on the TFT monitor. To
exit VIDEO mode, touch the screen, press the >> button (14)
on the remote control, or press the MENU button on the iPod.
NOTE: To transmit the video from your iPod to the
VM9312 screen, you must set the following options
through the iPod video settings menu: TV Out = On, TV
Signal = NTSC, and Widescreen = On.
NOTE: After disconnecting your iPod, the VM9312 will
always return to the last mode accessed when the iPod
is plugged back into the unit.
button on screen or press the AUDIO button
25
TROUBLESHOOTING
Table 7: Troubleshooting
ProblemCauseCorrective Action
GENERAL
Unit will not power onRadio Fuse blownInstall new fuse with correct rating
Car battery fuse blownInstall new fuse with correct rating
Illegal operationPress the RESET button located in the bottom right corner of the front panel
Remote control does not functionBattery depletedReplace battery with new one
Battery installed incorrectlyRemove battery and install correctly
No/low audio outputImproper audio output connectionCheck wiring and correct
Volume set too lowIncrease volume level
Improper “MUTE” connectionReview wiring diagram and check “MUTE” connection
Speakers damagedReplace speakers
Heavily biased volume balanceAdjust the channel balance to the center position
Speaker wiring is in contact with metal part of car Insulate all speaker wiring connections
Poor sound quality or distortionPirated disc is in useUse original copy
Speaker power rating not compatible with unitConnect proper speakers
Speaker is shortedCheck speaker contact
Tel-Mute malfunction“MUTE” wire is groundedCheck that “MUTE” connection is not grounded and that it’s properly insulated
Unit resets itself when engine is offIncorrect connection between ACC and positive
TFT MONITOR
Monitor does not open automaticallyTFT Auto Open is turned offTurn TFT Auto Open on
No imageIncorrect connection to parking brake wireCheck wiring and correct
Flashing image or interference appears on
screen
Prolonged image or improper height/width
ratio display
Monitor stops at incorrect positionMoving path is blockedPress OPEN key to restart monitor movement
TUNER
Weak station searchingAuto antenna is not fully extendedConnect the auto antenna control cable properly
Cannot insert discDisc already inside unitEject current disc and insert new one
battery wire
PRK SW is activated and parking brake is not
engaged
DVD is not compatible with current TV system
settings
Improper video signal connectionsCheck wiring and correct
Improper aspect ratio setupUse correct aspect ratio setting
Auto antenna not properly connectedConnect the auto antenna control cable properly
LOCAL function is activatedTurn LOCAL function off
Check wiring and correct
Stop vehicle in safe place and apply parking brake
Change setup to accommodate disc
VM9312
26
VM9312
Table 7: Troubleshooting
ProblemCauseCorrective Action
Disc does not play backDisc is warped or scratchedUse disc in good condition
Disc is dirty or wetClean disc with soft cloth
Laser pickup is dirtyClean laser pickup with cleaning disc
Disc region code is not compatible with unitUse disc with proper region code
Disc is inserted upside downInsert disc with label side up
Image blurred, distorted, or darkDisc is illegally copiedUse original disc
PBC cannot be used during VCD playbackPCB is not available on the disc
No repeat or searching while playing VCDPCB is onTurn PCB off
MP3
Interruption occurred during playbackDisc is dirty or scratchedClean disc or replace
File is damaged/bad recordingRecreate disc with good files
Incorrect playback message displayedMessage is longer than LCD can display
SAT RADIO
No SoundIncorrect cable connectionsCheck RCA cables
Satellite source not availableIncorrect cable connectionsCheck Satellite Data cable
“ANTENNA” appears on the Satellite radio
main screen
IPOD
iPod source not availableIncorrect cable connectionsCheck jLink and MediaLink cables
Cannot see video and photo media on TFT
screen
Antenna not connectedCheck satellite antenna connection
Wrong iPod Video SettingsChange iPod video settings to TV Out = On
Error Messages
Table 8: Error Messages
Message DisplayedCauseCorrective Action
LoadingDisc is being read
No DiscDisc is dirtyClean disc with soft cloth
Disc is upside downInsert disc with label side up
Disc not present in loading compartmentInser t disc
Bad DiscDisc is dirtyClean disc with soft cloth
Disc is upside downInsert disc with label side up
Unknown discDisc format is not compatible with this unit
Region ErrorDVD is not compatible with region code of unit
27
Table 8: Error Messages
Message DisplayedCauseCorrective Action
ErrorIllegal mechanism operationPress EJECT key for 5 seconds to reset loading mechanism
Care and Maintenance
1.Use only a clean silicone cloth and neutral detergent to
clean the front panel or monitor. A rough cloth and nonneutral detergent (such as alcohol) may result in
scratching or discoloration.
2.Do not get water or cleaning fluids on the unit.
3.If the temperature inside the player gets too hot, a
protective circuit automatically stops play of the disc. If
this occurs, allow the unit to cool before operating the
player again.
4.Never insert anything other than a 5” (12 cm) compact
disc into the player as the mechanism can be damaged
by foreign objects.
5.Do not attempt to use a 3” (8 cm) CD-Single disc in this
unit, either with or without an adaptor, as damage to the
player and/or disc may occur. Such damage is not
covered by the Warranty on this product.
6.The CD player may not operate properly in extreme hot
or cold. If such conditions occur, allow the interior of the
vehicle to reach a normal temperature before using
player.
7.When the vehicle warms up during cold weather or
under damp conditions, condensation may appear on
the LCD panel. Should this occur, the screen will not
operate properly until the moisture has evaporated.
8.We suggest you use a cleaning disc in this unit more
frequently than in the unit in your home due to the
environmental conditions of the vehicle.
VM9312
28
VM9312
SPECIFICATIONS
DVD/CD Player
Compatible Disc Media: DVD + R / RW (Single and Dual
Layer) and CD-R / RW
Compatible Media Formats: CD-DA, MP3, WMA, VCD,
SVCD, AVI, MPEG1 / 2, XviD, DivX and Kodak picture CD
(JPEG).
Signal to Noise Ratio: >95dBA
Dynamic Range: >95dB
Frequency Response: 20Hz to 20 kHz, -3dB
Channel Separation: > 60dB @ 1 kHz
D/A Converter: High performance 24-bit / 192 kHz sample
rate, Multi-Bit Sigma-Delta Modulator
Video
Format: NTSC, PAL (auto-detection)
Output: 1Vp-p (75-ohm)
Input: 1Vp-p (75-ohm)
Screen Type: TFT Liquid Crystal Display (LCD) active matrix
Response Time: 30mSec rise time, 50mSec fall time
Resolution:
• 336,960 sub pixels, 1440 (W) X 234 (H)
Viewing angle:
• 65 degrees left or right
• 40 degrees up
• 65 degrees down
General
Auxiliary Input impedance: 10k
Power Supply: 11 to 16VDC, negative ground
Power Antenna (Blue): 500mA max, current limited protection
Amplifier Remote (Blue/White): 500mA max, current limited
protection
Operating Temperature: -20C ~ 65C
Fuse: 15-amp, mini ATM type
DIN chassis dimensions: 7" X 7" X 2" (178mm x 178mm x
50mm)
CEA Power Ratings
Power Output: 13 Watts RMS x 4 channels into 4-Ohms @ <
1% THD+N
Signal to Noise Ratio: 70dBA below reference (Reference: 1
Watt, 4-Ohms)
Frequency Response: 20 Hz - 20 kHz, -3dB. (Aux Input used
as reference input)
Reference Supply Voltage: 14.4VDC
*Specifications subject to change without notice.
29
VM9312
30
Limited Warranty DO NOT RETURN THIS PRODUCT TO THE STORE
CD or Multimedia Radios/Headunits
Audiovox Electronics Corporation (“the Company”) is committed to
quality and customer service, and are pleased to offer you this
Warranty. Please read it thoroughly and contact the Company at 1-800323-4815 with any questions.
Who is covered?
The Company extends this warranty to the original retail purchaser of products
purchased through an authorized Audiovox retailer in the U.S.A., Puerto Rico or
Canada. This warranty is not transferable or assignable. Proof of purchase is
required in the form of an original sales receipt.
What is covered?
The Company warrants that should this product or any part thereof, under normal
use, be proven defective in material or workmanship within 12 months from the
date of original purchase, such defect(s) will be repaired or replaced with a new or
reconditioned product (at the Company's option) without charge for parts and
repair labor.
What is not covered?
This Warranty does not cover the following:
•Damage incurred during shipping or transporting the product to the
Company or a service center
• Elimination of car static or motor noise
• Defects in cosmetic, decorative or non-operative structural parts
• Correction of antenna problems
• Costs incurred for installation, removal or reinstallation of the product
• Consequential damage to compact discs, USB devices, digital media
cards, accessories or vehicle electrical systems
•Damage caused by improper installation, mishandling, misuse, neglect,
accident, blown fuse, battery leakage, theft or improper storage
•Products whose factory serial number/bar code label(s) or markings
have been removed or defaced
•Damage resulting from moisture, humidity, excessive temperature,
extreme environmental conditions or external natural causes
Please review the “Care and Maintenance” section of your Installation
and Operation Manual for additional information regarding the proper
use of your product.
Limitations
THE EXTENT OF THE COMPANY'S LIABILITY UNDER THIS WARRANTY
IS LIMITED T O THE REPAIR OR REPLACEMENT PROVIDED ABOVE AND,
IN NO EVENT, SHALL THE COMPANY'S LIABILITY EXCEED THE
PURCHASE PRICE PAID BY PURCHASER FOR THE PRODUCT.
This Warranty is in lieu of all other express warranties or liabilities. ANY IMPLIED
WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY, SHALL BE LIMITED TO THE DURATION OF THIS
WRITTEN WARRANTY. ANY ACTION FOR BREACH OF ANY WARRANTY
HEREUNDER INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY MUST BE BROUGHT WITHIN A PERIOD OF 24
MONTHS FROM DATE OF ORIGINAL PURCHASE. IN NO CASE SHALL THE
COMPANY BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL
DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESS
OR IMPLIED, WHATSOEVER. No person or representative is authorized to
assume f or the Company any liability other than expressed herein in connection
with t h e s a l e o f this product.
Some states do not allow limitations on how long an implied warranty lasts or the
exclusion or limitation of incidental or consequential damage so the above
limitations or exclusions may not apply to you. This Warranty gives you specific
legal rights and yo u may also have other rights which vary from state to state.
Obtaining Warranty Service
•To obtain repair or replace ment within the terms of this Warranty ,
call 1-800-323-4815 for the location of a warranty station ser ving
your area.
• You must prepay the initial shipping charges to the Company.
The Company will pay the return shipping charges for all
warranteed products returned to an address within the U.S.A.,
Puerto Rico or Canada.
• Please p ackage the product securely to avoid shipping damage.
We recommend using a carrier that provides tra cking service to
prevent lost packages. Lost or damaged packages are not
covered by this warranty.
• Provide a detailed description of the problem(s) for which you
require service.