HP netserver e 800 Service Manual

HP NetServer E 800

Service Manual

Online Version: 1.0

Last Updated: May 2000

Notice

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited
to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall

not be liable for errors contained herein or for incidental or consequential damages in connection with the
furnishing, performance, or use of this material.

Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment that is not
furnished by Hewlett-Packard.

This document contains proprietary information that is protected by copyright. All rights are reserved. No part
of this document may be photocopied, reproduced, or translated to another language without the prior written
consent of Hewlett-Packard Company.

Windows NT

®

Torx

is a registered trademark of CamCar/Textron, Inc.

®

and Windows 95® are registered trademarks of Microsoft in the U.S. and other countries.

Hewlett-Packard Company
Network Server Division
Technical Communications/MS 45SLE
10955 Tantau Avenue
Cupertino, CA 95014 USA

© Copyright 2000, Hewlett-Packard Company.

Audience Assumptions

This guide is for the person who services LAN servers. Hewlett-Packard Company assumes you are
qualified in the servicing of computer equipment and trained in recognizing hazards in products with
hazardous energy levels and are familiar with weight and stability precautions for rack installations.

ii

Contents

1 General Information ..................................................................................................................................... 1

Notice to Service Technicians........................................................................................................................ 1

Removing the Cover ......................................................................................................................................1

Replacing the Cover....................................................................................................................................... 3

Adjusting the HP NetServer Feet................................................................................................................... 3

Front Panel Control and Indicators ................................................................................................................4

Additional Front Panel Controls and Indicators ......................................................................................... 5

Powering-Up the HP NetServer ..................................................................................................................... 7

Powering-Down the HP NetServer ................................................................................................................ 7

Multiple-Server Configurations....................................................................................................................... 7

Sleep States (ACPI) ....................................................................................................................................... 8

2 System Information...................................................................................................................................... 9

Introduction..................................................................................................................................................... 9

Mass Storage ................................................................................................................................................. 9

Mass Storage Guidelines ........................................................................................................................... 9

Boot Priority.............................................................................................................................................. 10

Duplexing Hard Drives ............................................................................................................................. 11

External SCSI Connector ......................................................................................................................... 11

Memory Guidelines ......................................................................................................................................12

Accessory Board Guidelines ........................................................................................................................ 12

IRQ Settings .................................................................................................................................................12

Using the Primary or Secondary PCI Bus................................................................................................ 13

Technical Specifications ..........................................................................................................................13

Environment ............................................................................................................................................. 13

Hardware.................................................................................................................................................. 14

Connector Pinouts........................................................................................................................................ 16

Mini-DIN (PS/2) Connectors .................................................................................................................... 16

Serial Port Connector............................................................................................................................... 16

Parallel Port Connector............................................................................................................................ 17

USB Connector ........................................................................................................................................ 18

iii

Contents

Video Connector – Accessory Board .......................................................................................................18

50-Pin Narrow SCSI Port Connector – Accessory Board ........................................................................19

LAN Connector – Accessory Board .........................................................................................................20

3 Parts Information........................................................................................................................................ 21

Exploded View – Cover and Bezel ............................................................................................................... 21

Exploded View – Drives (Shelf Mount).........................................................................................................22

Exploded View – Power Supply and Drives (Cage Mount) ..........................................................................23

Exploded View – Exhaust Fan and System Board.......................................................................................24

Exploded View – System Board ...................................................................................................................25

Replaceable Parts List .................................................................................................................................26

Keyboards ................................................................................................................................................27

Power Cords ............................................................................................................................................27

Cables and Part Numbers........................................................................................................................27

4 Diagnostics .................................................................................................................................................29

Diagnostic Tests ...........................................................................................................................................29

Diagnostics Description............................................................................................................................29

HP NetServer DiagTools ..............................................................................................................................29

DiagTools Capabilities .............................................................................................................................30

Power-On Self Test (POST) Error Messages:......................................................................................... 31

5 Troubleshooting .........................................................................................................................................43

Preventive Maintenance Procedures ...........................................................................................................43

Troubleshooting Tips....................................................................................................................................43

Troubleshooting Checklist........................................................................................................................44

BIOS Recovery.............................................................................................................................................45

Password Problems .....................................................................................................................................47

Resetting Lost Passwords........................................................................................................................47

General NetServer Problems .......................................................................................................................48

Power Problems ...........................................................................................................................................50

Video/Monitor Problems ...............................................................................................................................51

Configuration Problems................................................................................................................................53

Printer/Datacomm Problems ........................................................................................................................54

Keyboard and Mouse Problems ...................................................................................................................55

Flexible Disk Drive Problems .......................................................................................................................55

iv

Contents

CD-ROM Problems ...................................................................................................................................... 56

SCSI Problems............................................................................................................................................. 58

Processor Problems ..................................................................................................................................... 61

Memory Problems ........................................................................................................................................ 61

Network Interface Card Problems................................................................................................................ 62

6 Replacing Parts .......................................................................................................................................... 63

Safety Information ........................................................................................................................................ 63

Service Tools Required ................................................................................................................................63

Front Panel Bezel......................................................................................................................................... 63

Removing the Bezel................................................................................................................................. 63

Replacing the Bezel ................................................................................................................................. 64

Flexible Disk Drive ....................................................................................................................................... 65

Removing the Flexible Disk Drive............................................................................................................ 65

Replacing the Flexible Disk Drive ............................................................................................................ 66

CD-ROM....................................................................................................................................................... 67

Removing the CD-ROM ........................................................................................................................... 67

Replacing the CD-ROM ...........................................................................................................................68

Hard Disk Drive (Shelf Mounted) .................................................................................................................69

Removing a Hard Disk Drive (Shelf Mounted)......................................................................................... 69

Replacing a Hard Disk Drive (Shelf Mounted) ......................................................................................... 70

Hard Disk Drive (Cage Mounted) ................................................................................................................. 71

Removing a Hard Disk Drive (Cage Mounted) ........................................................................................71

Replacing a Hard Disk Drive (Cage Mounted)......................................................................................... 73

Chassis Fan .................................................................................................................................................76

Removing the Chassis Fan...................................................................................................................... 76

Replacing the Chassis Fan ...................................................................................................................... 77

Power Supply ............................................................................................................................................... 78

Removing Power Supply.......................................................................................................................... 78

Replacing the Power Supply.................................................................................................................... 79

Battery ..........................................................................................................................................................80

Removing the Battery ..............................................................................................................................80

Replacing the Battery............................................................................................................................... 81

Processor ..................................................................................................................................................... 82

v

Contents

Removing the Processor..........................................................................................................................82

Replacing the Processor.......................................................................................................................... 84

Installing the Cooling Fan-Heatsink .............................................................................................................85

DIMMs ..........................................................................................................................................................87

Removing DIMMs.....................................................................................................................................87

Replacing DIMMs ..................................................................................................................................... 88

Accessory Boards ........................................................................................................................................89

Removing Accessory Boards ...................................................................................................................89

Replacing Accessory Boards ...................................................................................................................90

System Board ...............................................................................................................................................92

Removing the System Board ...................................................................................................................92

Replacing the System Board....................................................................................................................93

Index.................................................................................................................................................................95

vi

1 General Information

Notice to Service Technicians

This is the service document for the HP NetServer E 800. You may also need to access the HP NetServer
E 800 Installation Guide or the HP NetServer E 800 User Guide that are available on the Network Server
Division WEB site:

http://www.hp.com/netserver/

The HP NetServer E 800 Installation Guide contains additional information on the installation process, which
the end users follow. Both documents are needed for complete servicing information.

WARNING Before removing the cover, always disconnect the power cord and unplug telephone

cables. Disconnect the power cord to avoid exposure to high energy levels that may
cause burns when parts are short-circuited by metal objects such as tools or jewelry.
Disconnect telephone cables to avoid exposure to shock hazard from telephone
ringing voltages.

Wear a wrist-strap and use a static-dissipating work surface connected to the
chassis when handling components. Ensure the metal of the wrist-strap contacts
your skin.

Removing the Cover

To remove the cover, follow these steps:

NOTE These steps do not include the removal of the front bezel of the NetServer. You do

not need to remove the front bezel of the HP NetServer E 800 to install internal

accessories, such as memory or mass storage.

1. Turn off the NetServer and disconnect the power cord and any phone line.

2. Unlock the cover: use the key in the key bag located on the rear of the NetServer. The locking
mechanism is at the rear.

3. Remove six (6) Torx T-15/slotted thumbscrews.

1

Chapter 1 General Information

Key Lock

Thumbscrews and Lock Holding on Cover

4. Remove the HP NetServer cover.

a. Place both hands into the slot handles at the rear of the cover.

b. Pull the cover back to release it from the front flange and then lift the cover up and away

from the chassis.

5. If you are installing accessories or servicing the NetServer, move the feet inward before turning
the NetServer onto its right side.

2

Removing the Cover

Chapter 1 General Information

Replacing the Cover

To replace the cover, follow these steps:

1. If you have been installing accessories or servicing the NetServer, return the feet to the normal
position, before turning the NetServer upright. Refer to "Adjusting the NetServer Feet."

2. If necessary, return the air duct to its closed position.

3. Place a hand on each side of the cover at the bottom edge and press inward while lowering the
cover onto the chassis. The cover has flanges that rest on the rails inside the chassis.

Front of
Chassis

Bottom of
Chassis

Replacing the Cover

4. Push the cover forward until it is seated within the slot at the front of the chassis.

5. Replace the six T-15/slotted thumbscrews in the rear.

6. Re-lock the cover with the key lock at the rear of the NetServer.

Adjusting the HP NetServer Feet

The stabilizing feet are used to steady the HP NetServer during normal operation and must be turned
outward. When adding internal accessories to the NetServer, turn the feet inward so that the NetServer will
lie flat on its side.

Turn Feet Inward before Laying the NetServer on Its Side

3

Chapter 1 General Information

Front Panel Control and Indicators

The HP NetServer E 800's switches, indicators, and the user-serviceable internal components of the
NetServer are shown in the following illustrations.

Flexible
Disk Drive

CD-ROM Dive

Optional Tape
Backup Drive

Power On/Off/
Sleep Switch

Power On/Off/
Sleep LED

SCSI Drive
Activ ity LED

Front Panel Switch and Indicators

Control / Indicator Description

Power On/Off/Sleep Switch

This button turns the HP NetServer power On or Off, and if available, also
transitions the NetServer between Power On and sleep states. If sleep states
are not available, then this button only turns power On or Off.

The sleep states are NOS dependent and not available if your NOS does not
support power management based on the ACPI (Advanced Configuration and
Power Interface) standard. Refer to "Sleep States (ACPI)" later in this chapter.

On/Off/Sleep LED

This green LED, located below the switch, indicates the power state of the
NetServer:

Steady green when the NetServer is operating normally

Off when the NetServer is powered off.

Blinking green at 1-Hz rate indicates the NetServer is in a sleep state and

under ACPI control.

Drive Active LED

This yellow LED flashes during internal SCSI drive activity.

NetServer – Front View

4

Chapter 1 General Information

Additional Front Panel Controls and Indicators

Storage devices provide additional controls and indicators, which give control and operational status. See the
following table for Backup Tape drive LED Codes.

Flexible Disk Drive

Activity
LED

Eject

CD-ROM

Button

Activity
LED

Status
LEDs

Storage Devices - Controls and Indicators

Backup Tape
Drive (Optional)

Eject
Button

Eject
Button

Backup Tape Drive LED Codes

Left LED Right LED Definition

Off Off No Power

On Off Cartridge Loaded, but No activity

Flashing* Off Cartridge Loaded and Active

Pulsing** Off Loading/Unloading/Ejecting/Power-On

Off On Self Test Fail

Off Pulsing** No Cartridge, but Caution (cleaning required)

On Pulsing** Cartridge Loaded, but Caution (cleaning required)

Flashing* Pulsing** Cartridge Loaded, Drive Active, Caution (cleaning required)

Pulsing** Pulsing** Cartridge Loading/Unloading, Caution (cleaning required)

* Flashing at 4 Hz rate

** Pulsing at 2 Hz rate

NOTE For more information on the HP Tape Drive and its error codes, refer to the

documentation provided with the tape drive or refer to Hewlett-Packard's web site,
at:

http://www.hp.com/netserver/

The ports and connectors on the NetServer's rear panel are shown in the following illustration.

5

Chapter 1 General Information

• The Power Connector accepts a standard power cable to connect the HP NetServer E 800 with

the site power supply.

• The Mouse Port accepts a standard mouse with a PS/2 connector.

• The Keyboard Port accepts a standard keyboard with a PS/2 connector.

• The LAN port is included as an embedded controller based on the Intel 82559 10/100 Base T

Fast Ethernet PCI board. It has a RJ-45 LAN connector and two LEDs to indicate LAN speed
and valid connection.

• Two USB ports are provided for printers, scanners, and external modems.

• The Serial Port A is a standard serial connector.

• The Parallel Port is a standard parallel connector, which supports Extended Capabilities Port

(ECP) / Enhanced Parallel Port (EPP).

• The Serial Port B is a standard serial connector.

• A Video SVGA Port provides the video output and its specifications are listed in Chapter 2.

• The external SCSI connector is provided by the optional HP NetServer E 800 Internal/External

SCSI Cable Kit (P/N P1774A).

Power

Mouse

Keyboard

LAN

USB(2)

Serial Port A

Parallel Port

Serial Port B

Video SVGA

Strain
Relief

Key Lock

External SCSI
Port (Optional)

6

NetServer – Rear View

Chapter 1 General Information

Powering-Up the HP NetServer

NOTE Turn on power to the monitor connected to the E 800 before you power-on the E

800. This allows proper auto-configuration of video output of the E 800 as it boots
up.

1. Ensure the HP NetServer's power cord is connected to the power source.

2. Press the Power button on the front control panel.

When you press the power button on the control panel, the NetServer powers up and loads the operating
system. The NetServer runs a set of Power On Self-Tests (POST) during this process. For details refer to
Chapter 4, "Diagnostics."

Powering-Down the HP NetServer

1. Log off all users and if necessary, back-up files.

◊ Schedule the power down for a time when the fewest users will be affected by the NetServer's

downtime.

◊ If you will be doing any kind of hardware or software upgrade, be sure your NetServer's data

has been backed up.

◊ Follow instructions in your network operating system (NOS) documentation to gracefully shut

down all networking software and applications.

2. Press the power switch on the HP NetServer's control panel when prompted by the operating
system.

Normally this completes the power down procedure.

NOTE The power supply will continue to provide standby current to the NetServer until the

power cable is disconnected from the rear panel.

Multiple-Server Configurations

The HP NetServer temporarily draws a large "inrush current," when first connected to an AC power source.
This also occurs when the NetServer is in a standby mode (power is turned off and the power cord is
plugged into AC power). The inrush current is much greater than the NetServer's normal operating current
and generally, the AC power source can handle the normal inrush current.

However, if you install several HP NetServers on one circuit, precautions are necessary. If there is a power
failure and power is then restored, all the servers immediately begin to draw inrush current at the same time.
If the circuit breakers on the incoming power line have insufficient capability, the breaker may trip and thus
prevent the servers from powering up.

When preparing your site for installation, allow for the additional inrush current. See "Power Specifications" in
Chapter 2.

7

Chapter 1 General Information

Sleep States (ACPI)

The HP NetServer supports the ACPI (Advanced Configuration and Power Interface) standard, which is a
key component of a NOS's directed power management. The supported features are only available when an
ACPI-compliant NOS is installed on the NetServer. The term “sleep state” refers to any of several reduced
power consumption states in which normal NOS activity has ceased.

The NetServer supports several sleep states, including a sleep state with a short wake-up time, sometimes
referred to as “standby” or “suspend” by various operating systems. In this sleep state the NetServer appears
to be off, and is indicated by no display on the monitor and no activity for the CD-ROM or internal hard
drives. However, the power LED is slowly flashing and the fans are operating.

An additional sleep state supported by the NetServer is one with a slower wake-up time, sometimes referred
to as “hibernate” by various operating systems. In this sleep state, the NetServer appears to be off as
mentioned earlier, but the fans and the power LED are also turned off. This sleep state's unique feature (and
the reason for its slower wake-up time) is that the NetServer's state (applications running, screens open,
etc.) just prior to hibernate has been saved to disk and must be restored from disk upon wake-up. However,
this method of restoring the NetServer's operation is much faster than a complete rebooting of the NetServer.
This method still requires running all the start-up self-tests before starting the NOS, but loading the NOS and
all the previously opened applications is much faster.

The NetServer supports certain types of system activity, which are used as wake-up events from sleep
states. These wake-up events can be generated from the power button, LAN activity, and scheduled events.

NOTE The HP NetServer’s power management policies (transitions between various power

states) and the user options are specific to the particular ACPI-compliant NOS
installed on the NetServer. If your respective NOS is ACPI-compliant, refer to the
power management features in the instructions provided for more information.

The HP NetServer’s power button can be configured to initiate a sleep state (Sleep button) or a “soft off” or
graceful shutdown of the NOS, rather than an immediate shutdown of the power supply. The power button
configurations are dependent on the user interface provided by the ACPI-compliant NOS. While power
management is under the control of the ACPI-compliant NOS, the HP NetServer’s power button is capable of
an override in case of a non-responsive NOS.

NOTE The HP NetServer power button will force a power down without waiting for the NOS

to gracefully shut down the NetServer when the power button is pressed and held in
excess of four seconds.

CAUTION If the power button override is used; there is a strong possibility of corrupted or lost

data

8

2 System Information

Introduction

This chapter provides information on mass storage, connector pin-outs, accessory guidelines and system
specifications.

Mass Storage

The HP NetServer E 800 comes standard with an IDE CD-ROM and a flexible disk drive with some
configuration of SCSI hard disk drives. The internal mass storage cage can hold up to 5 additional SCSI
drives (including a tape back up drive).

Mass Storage Guidelines

• General Guidelines

◊ Use care when unpacking and handling the SCSI disk drives.

The hard disk drives are very susceptible to mechanical shock and can be easily damaged
by a drop as short as one-quarter of an inch. If the drop would crack an egg, it will damage
the drive.

◊ Do not stack drives.

◊ The NetServer is internally limited to 7 mass storage shelves.

The flexible disk drive and CD-ROM drive, which are standard on all models of the HP
NetServer E 800, occupy shelves 1 and 2 respectively.

◊ If a backup tape drive is used it will occupy shelf 3.

◊ Shelves 4, 5, 6, and 7 are available for SCSI hard drives and one is required for the boot

drive.

• IDE Devices

◊ The embedded IDE controller is an Enhanced-IDE dual channel controller and provides two

connectors (IDE-1 and IDE-2) for IDE devices.

◊ The IDE CD-ROM uses only one connector on the cable from the primary channel (IDE-1)

connector.

◊ A secondary IDE connector (IDE-2) is available, but is not supported by Hewlett-Packard.

• SCSI Device Selection

◊ Use only low-voltage differential (LVD) SCSI devices.

◊ Do not use high voltage differential (HVD) SCSI devices on either of the SCSI channels or

damage will occur.

◊ Ensure the SCSI devices you install do not have terminations. The SCSI drives are

connected to a terminated cable and don't require termination on the SCSI drive.

◊ Use only HP LVD SCSI 1-inch low-profile 3.5-inch hard disk drives for the removable hard

disk drive cage.

9

Chapter 2 System Information

◊ The embedded dual-channel Ultra-2 SCSI controller includes connectors for SCSI channels

A and B.

◊ Channel A is typically used for cabling the factory-installed hard disk drive(s), which may

consist of five SCSI drives (including an optional tape drive). The standard SCSI cable has
five, 68-pin, high-density connectors for the SCSI devices and has a terminator on the end of
the cable.

◊ The optional HP supplied tape drive comes with a 50-to-68-pin adapter to connect to the

SCSI connector on the cable used to connect the tape drive.

◊ Channel B may be used in a duplexing arrangement or to control an external mass storage

solution. At least two SCSI hard disk drives are required if the duplexing option is used.

Channel B may also be used to connect the optional tape drive, if the lesser speed of the
tape drive slows down disk access time of the Ultra-2 SCSI drives.

An additional cable kit is required for duplexing, external mass storage solutions, or
connecting the optional tape backup drive.

Boot Priority

The NetServer's boot order should be considered when selecting a PCI slot on the system board. This is
especially important if you are installing a board that requires a lower number in the boot order. The board's
boot priority is set by its slot location in the boot order.

By default the NetServer searches for boot devices in this order:

1. IDE CD-ROM drive

2. Flexible disk drive

3. Embedded SCSI A (typically the SCSI Drives)

4. Embedded SCSI B (typically the external SCSI Devices)

5. PCI slot 1

6. PCI slot 2

7. PCI slot 3

8. PCI slot 4

9. PCI slot 5

10. PCI slot 6

11. PCI slot 7

The embedded SCSI controller consists of two channels, A and B. Channel A is typically used to control the
SCSI hard drives (4) and optional tape back up drive. Channel B is typically used to control the external
SCSI devices. On each SCSI channel, the controller scans for a boot device starting at device ID 0 and
works through the ID numbers. The NetServer's embedded controller is always SCSI ID 7. If an optional
SCSI backup tape drive is used it would take address ID 4.

NOTE The boot order can be changed using the NetServer's (BIOS) Setup Utility and the

SCSI Select Utility.

10

Chapter 2 System Information

Mass Storage Devices

Interface Max Number of

Devices

Flexible disk

drive

IDE-1 2*

Ultra SCSI

Adapter

Ultra-2 SCSI

Channel A

Ultra-2 SCSI

Channel B

* The primary IDE (IDE-1) cable is connected to the factory-installed CD-ROM drive. A secondary

IDE connector (IDE-2) is available, but is not supported by Hewlett-Packard.

** A 50 to 68 pin SCSI adapter is provided with the HP Tape Drive.

*** Both SCSI channels (A and B) can each support up to 7 devices; however, there are only enough

internal storage shelves for four hard drives and one optional tape backup device, which is
typically connected to Channel A. Channel B is typically used to control external SCSI devices. If
you decide to duplex internal drives using Channel B, you are restricted to the internal drives only.

1

1**

(optional)

up to 4***

up to 15***

Factory installed flexible disk drive in (top) shelf 1.

Factory installed CD-ROM drive in shelf 2 (Primary IDE connector)

Optional SCSI Tape Backup Drive in shelf 3 (address = ID 2)

• Factory installed SCSI hard drive in shelf 4 (address = ID 0)

• Up to three additional SCSI hard disk drives in shelves 5, 6, and

7 of the removable mass storage cage.

• Optional duplexing of at least two SCSI drives in shelves 4, 5, 6,

and 7.

• Embedded SCSI controller (address = ID 7)

• Optional hardware mirroring of up to two SCSI drives in shelves

4, 5, 6, and 7.

• Optional control of up to 15 external SCSI devices

Installed Devices and Addresses

Duplexing Hard Drives

You may choose to duplex the drives in the HP NetServer's removable hard disk drive cage (only four drives
possible). The NetServer supports an option to duplex the drives using the embedded dual channel SCSI
controllers (SCSI A and B). There must be at least two SCSI drives available in the hard disk drive cage to
duplex the drives. The NetServer also supports HP's NetRAID 1Si PCI Controller board to control the two
duplexed channels.

CAUTION To prevent damage to the embedded SCSI controller, don't use a HVD (High

Voltage Differential) device.

External SCSI Connector

The HP NetServer E 800 can be configured to extend one of its SCSI channels (typically channel B) to an
external SCSI connector. This allows connection of additional mass storage devices to the second channel
of the NetServer’s embedded controller. It requires a second SCSI cable, HP NetServer E 800
Internal/External SCSI Cable Kit (P/N P1774A).

11

Chapter 2 System Information

Memory Guidelines

• The HP NetServer E 800 only uses 133 MHz (PC133) SDRAM DIMMs, which are electrically

different from the EDO and PC100 SDRAM memory modules used in previous HP NetServer
models.

• DIMMs sizes supported are 128 MB, 256 MB, or 512 MB buffered in any combination.

• Supported memory capacity ranges from 128 MB to 2 GB maximum (512 MB per DIMM slot x 4

DIMM slots total). The minimum capacity is 128 MB (one DIMM).

• DIMM sizes may be mixed on the system board and may be loaded in any order (0 through 3).

However, HP recommends starting at slot 0 and filling the slots in order: 0, 1, 2, and 3.

• Empty slots between DIMMs are permitted.

• When handling DIMMs, observe anti-static precautions to avoid damage.

To ensure you have the correct DIMMs before installation, refer to one of the following for a list of qualified
DIMMs:

• HP Order Assistant on the HP web site at:

http://www.hp.com/go/netserver

• HP Customer Service

Four MB of video memory is provided on the system board and cannot be upgraded.

Accessory Board Guidelines

The system board in the HP NetServer E 800 provides up to seven PCI slots (P1 through P7), five 32-bits
lots and two 64-bit slots.

Tested PCI Boards

For a list of tested PCI boards, check for compatibility under the Hardware Tested Products list for the HP
NetServer E 800 under the Service and Support topic for the specific NOS used in the NetServer at HP’s
web site:

http://netserver.hp.com/netserver/support/compatibility/compatibility.asp

CAUTION Some accessory board outputs may exceed U.S. National Electrical code (NFPA

70) Class 2 or limited power source limits and must use appropriate inter-connecting
cabling in accordance with the National Electrical Code. (All HP boards comply with
Class 2.)

IRQ Settings

The IRQ settings are automatically assigned and don't require user intervention. The HP NetServer uses the
Plug-and-Play feature of the PCI boards to correctly assign its resources automatically.

12

Chapter 2 System Information

Using the Primary or Secondary PCI Bus

The E 800 has a Primary PCI bus and Secondary PCI bus supporting seven PCI accessory slots. The two
busses are peer to peer which provides approximately equal performance except when using the two 64-bit
slots versus the 32-bit slots.

PCI Slots PCI Bus

Slots 1 through 4 Primary PCI Bus

Slots 5 through 7 Secondary PCI Bus

Technical Specifications

The specifications listed below vary if you install a mass storage device in your server that has more
stringent environmental limits. Ensure the operating environment for your server is suitable for all of the mass
storage devices being used.

Environment

Temperature

Operating 5

Non-operating -40° to +65° C (-40° to +149° F)

Humidity

Operating 20% to 80% relative humidity, non-condensing

Non-operating 5% to 95% relative humidity, non-condensing

Altitude

Operating -30 to 3,000 m (~ 10,000 ft)

Non-operating -30 to 12,000 m (~ 40,000 ft)

Thermal Output

Maximum Operating 1007 BTU/hr

° to 35° C (41° to 95° F)

13

Chapter 2 System Information

Weight and Dimensions

Weight Approx. 30 lbs. (14 kg.), depending on configuration – excludes keyboard

and monitor.

Height 17.09 inches (434 mm)

Width 7.1 inches (180 mm)

11.67 inches (296.5 mm) Feet opened

Depth 19.57 inches (497 mm)

Hardware

Specification Characteristics

Processors Intel Pentium III (up to two processors), supported speeds: 667, 733, 800, and 866 MHz.

256 KB level 2 cache on processor.

Chipset RCC LE chipset with 66/133 MHz bus speed support

Memory Supports up to four SDRAM DIMMs for a maximum total of 2 GB.

Supported DIMM types: 128MB, 256MB, or 512MB buffered. 72 bits wide, ECC single­bit correcting, multi-bit detecting.

Video Embedded ATI Rage XL video chip with 4MB SDRAM. Supports up to 1600x1200, 65K

colors. See “Video Display Modes”.

SCSI Embedded Symbios Ultra-2 SCSI dual-channel controller; 80 MB/s transfer rate, two 68-

pin connectors.

IDE Embedded Enhanced-IDE dual-channel controller.

PCI Bus 32-bit, 33 MHz speed, with two 64-bit slots and five 32-bit slots.

LAN Embedded Intel 82559 10/100 PCI Fast Ethernet Controller. Wake-on-LAN

enabled/disabled via BIOS setup.

I/O Two Serial ports; One bi-directional parallel port with ECP/EPP high-speed support;

PS/2 style mouse and keyboard connectors; two USB ports

CD-ROM Bundled CD-ROM drive; IDE interface; 40x speed.

14

Chapter 2 System Information

Video Display Modes

Max. Refresh Rate @
256 Colors

Max. Refresh Rate @
65K Colors

Max. Refresh Rate @ 16.7M
Colors

Resolution

640x480 200 Hz 200 Hz 200 Hz

800x600 200 Hz 200 Hz 160 Hz

1024x768 150 Hz 150 Hz 120 Hz

1152x864 120 Hz 120 Hz 85 Hz

1280x1024 100 Hz 100 Hz 85 Hz

1600x1200 76 Hz 76 Hz Not available

Power Supply Specifications

Parameter Characteristics

Input Type Auto-ranging

Input – Maximum Range 100 to 127 VAC 5.0 A at 50/60 Hz

200 to 240 VAC 2.8 A at 50/60 Hz

Operating Current 100 VAC 5.3 A

120 VAC 4.6 A

200/208 VAC 3.2 A

220/230 VAC 2.8 A

In-rush Current 25 A

Operating Power 256 W Continuous

15

Chapter 2 System Information

Connector Pinouts

Unless otherwise noted, the following features apply to all models. Some features are factory installed;
others are optional.

Mini-DIN (PS/2) Connectors

2

1

3

5

Mini-DIN Connector (female) for the Mouse and Keyboard

Mini-DIN Connector Pinouts for the Mouse and Keyboard

Pin Number Signal Description

1 Data signal

2 Not used

3 Ground

4 Power (+5 V dc)

5 Clock signal

6 Not used

6

Serial Port Connector

5
4

3
2

1

4

9
8

7
6

16

Serial Port Connector

Chapter 2 System Information

Serial Port Connector (male) Pinouts

Pin Number Signal Description

1 Data carrier detect

2 Receive data

3 Transmit data

4 Data term ready

5 Signal ground

6 Data set ready

7 Request to send

8 Clear to send

9 Ring indicator

Parallel Port Connector

1
2
3
4
5
6
7
8

9
10
11
12
13

Parallel Connector

14
15
16
17
18
19
20
21
22
23
24
25

Parallel Port Connector (female) Pinouts

Pin Number Signal Description Pin Number Signal Description

1 Strobe5 10

Acknowledge

2 Data bit 06 11 Busy

3

4

5

6

7

8

9

Data bit 1

Data bit 2

Data bit 3

Data bit 4

Data bit 5

Data bit 6

Data bit 7

a 12 Paper end

a 13 Select

a14

Auto line feed

a 15 Error1

a16

a17

Initialize printer

Select in

a 18-25 Signal ground

b

b

b

b

a. All data bits are sent to a printer in an 8-bit parallel format.
b. The signal is active low.

17

Chapter 2 System Information

USB Connector

Universal Serial Bus Connector Pinouts

Pin Number Signal Description

1 VBUS

2D+

3D-

4GND

NOTE Use of the USB port is supported for printers, scanners, and external modems.

Video Connector – Accessory Board

1

2

3

4

USB Connector

1

2

3

4

The built-in video uses the standard 15-pin analog display pinout configuration. The pinouts for your monitor
may vary. For the pinouts for your monitor, refer to the manual provided with your monitor.

6

10

1

7

2

8

3

9

4
5

Video Connector

11
12
13
14
15

Video Connector (female) Pinouts

Pin Number Function Pin Number Function

1 Red 9 Key (no pin)
2 Green 10 Sync return (ground)
3 Blue 11 Monitor ID bit 0
4 Monitor ID bit 2 12 Monitor ID bit 1
5 Monitor self test (ground) 13 Horizontal sync (+)
6 Red return (ground) 14 Vertical sync (-)
7 Green return (ground) 15 Not used
8 Blue return (ground)

18

Chapter 2 System Information

50-Pin Narrow SCSI Port Connector – Accessory Board

Position 25 Position 1

Position 26Position 50

SCSI Port Connector

50-Pin Narrow SCSI Port Connector Pinouts

Pin Number Signal Description Pin Number Signal Description

1-11 Ground 37 Reserved

12 Reserved 38 Termpwr

13 Open 39 Reserved

14 Reserved 40 Ground

15-25 Ground 41 -ATN

26 -DB(0) 42 Ground

27 -DB(1) 43 -BSY

28 -DB(2) 44 -ACK

29 -DB(3) 45 -RST

30 -DB(4) 46 -MSG

31 -DB(5) 47 -SEL

32 -DB(6) 48 -C/D

33 -DB(7) 49 -REQ

34 -DB(P) 50 -I/O

35-36 Ground

19

Chapter 2 System Information

LAN Connector – Accessory Board

GRN LED YEL LED

81

LAN Connector

LAN Connector Pinouts

Pin Number Signal Description

1 Data signal

2 Not used

3 Ground

4 Power (+5 V dc)

5 Clock signal

6-8 Not used

20

3 Parts Information

Exploded View – Cover and Bezel

1

2

3

4

21

Chapter 3 Parts Information

Exploded View – Drives (Shelf Mount)

6

7

8

5

9

22

Chapter 3 Parts Information

Exploded View – Power Supply and Drives (Cage Mount)

10

13

11

12

23

Chapter 3 Parts Information

Exploded View – Exhaust Fan and System Board

15

14

24