HP LaserJet M712 User's Guide
LASERJET ENTERPRISE 700
User Guide
M712
2
3
HP LaserJet Enterprise 700 M712
User Guide
Copyright and License
Trademark Credits
© Copyright 2017 HP Development Company,
L.P.
Reproduction, adaptation, or translation without
prior written permission is prohibited, except as
allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
Edition 2, 8/2017
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Table of contents
1 Product introduction ................................................................................................................................................................................. 1
Product comparison ................................................................................................................................................................. 2
Product views ............................................................................................................................................................................ 4
Product front-right view ..................................................................................................................................... 4
Product front-left view ........................................................................................................................................ 5
Interface ports ...................................................................................................................................................... 6
Serial number and model number location ..................................................................................................... 7
Control panel ............................................................................................................................................................................. 8
Control-panel layout ........................................................................................................................................... 8
Control-panel help ............................................................................................................................................... 9
Product reports ...................................................................................................................................................................... 10
2 Connect the product and install software .......................................................................................................................................... 11
Connect the product to a computer by using a USB cable and install the software (Windows) ................................ 12
Connect the product to a network by using a network cable and install the software (Windows) .......................... 14
Congure the IP address .................................................................................................................................. 14
Install the software ........................................................................................................................................... 15
Connect the product to a computer by using a USB cable and install the software (Mac OS X) ............................... 16
Connect the product to a network by using a network cable and install the software (Mac OS X) .......................... 17
Congure the IP address .................................................................................................................................. 17
Install the software ........................................................................................................................................... 18
3 Input trays and output bins ................................................................................................................................................................... 21
Supported paper sizes .......................................................................................................................................................... 22
Supported paper types ......................................................................................................................................................... 25
Congure trays ....................................................................................................................................................................... 26
Congure a tray when loading paper ............................................................................................................. 26
Congure a tray to match print job settings ................................................................................................. 26
Congure a tray by using the control panel .................................................................................................. 26
Alternative letterhead mode ................................................................................................................................................ 28
Tray 1 ....................................................................................................................................................................................... 29
ENWW iii
Tray capacity and paper orientation ............................................................................................................... 29
Load Tray 1 ......................................................................................................................................................... 29
Tray 2 and Tray 3 ................................................................................................................................................................... 32
Tray capacity and paper orientation ............................................................................................................... 32
Load Tray 2 and Tray 3 ..................................................................................................................................... 32
500-sheet trays ..................................................................................................................................................................... 35
500-sheet tray capacity and paper orientation ........................................................................................... 35
Load the 500-sheet trays ................................................................................................................................ 35
3,500-sheet high-capacity tray ........................................................................................................................................... 38
3,500-sheet high-capacity input capacity and paper orientation ............................................................. 38
Load the 3,500-sheet high-capacity tray ...................................................................................................... 38
Load and print labels ............................................................................................................................................................. 40
Introduction ........................................................................................................................................................ 40
Manually feed labels ......................................................................................................................................... 40
Use paper output options ..................................................................................................................................................... 42
Output bin ........................................................................................................................................................... 42
4 Parts, supplies, and accessories .......................................................................................................................................................... 43
Order parts, accessories, and supplies ............................................................................................................................... 44
HP policy on non-HP supplies .............................................................................................................................................. 45
HP anticounterfeit Web site .................................................................................................................................................. 46
Print when a toner cartridge is at estimated end of life .................................................................................................. 47
Enable or disable the Very Low Settings options from the control panel ..................................................................... 48
Customer self-repair parts ................................................................................................................................................... 49
Accessories .............................................................................................................................................................................. 52
Toner cartridge ....................................................................................................................................................................... 53
Toner-cartridge view ......................................................................................................................................... 53
Toner-cartridge information ............................................................................................................................ 54
Recycle the toner cartridge ......................................................................................................... 54
Toner-cartridge storage ............................................................................................................... 54
HP policy on non-HP toner cartridges ....................................................................................... 54
Replace the toner cartridge ............................................................................................................................. 55
5 Print .......................................................................................................................................................................................................... 59
Supported print drivers (Windows) ..................................................................................................................................... 60
HP Universal Print Driver (UPD) ....................................................................................................................... 60
UPD installation modes ............................................................................................................... 61
Change print-job settings (Windows) ................................................................................................................................. 62
Change the settings for all print jobs until the software program is closed ............................................ 62
Change the default settings for all print jobs ............................................................................................... 62
Change the product conguration settings ................................................................................................... 62
iv ENWW
Change print-job settings (Mac OS X) ................................................................................................................................. 63
Change the settings for all print jobs until the software program is closed ............................................ 63
Change the default settings for all print jobs ............................................................................................... 63
Change the product conguration settings ................................................................................................... 63
Print tasks (Windows) ............................................................................................................................................................ 64
Use a printing shortcut (Windows) ................................................................................................................. 64
Create printing shortcuts (Windows) .............................................................................................................. 66
Automatically print on both sides (Windows) ............................................................................................... 69
Manually print on both sides (Windows) ........................................................................................................ 71
Print multiple pages per sheet (Windows) .................................................................................................... 73
Select the page orientation (Windows) .......................................................................................................... 75
Select the paper type (Windows) .................................................................................................................... 77
Print the rst or last page on dierent paper (Windows) ........................................................................... 80
Scale a document to t page size (Windows) ............................................................................................... 83
Create a booklet (Windows) ............................................................................................................................. 85
Print tasks (Mac OS X) ............................................................................................................................................................ 87
Use a printing preset (Mac OS X) ..................................................................................................................... 87
Create a printing preset (Mac OS X) ................................................................................................................ 87
Automatically print on both sides (Mac OS X) ............................................................................................... 87
Manually print on both sides (Mac OS X) ........................................................................................................ 87
Print multiple pages per sheet (Mac OS X) .................................................................................................... 88
Select the page orientation (Mac OS X) .......................................................................................................... 88
Select the paper type (Mac OS X) .................................................................................................................... 88
Print a cover page (Mac OS X) .......................................................................................................................... 88
Scale a document to t page size (Mac OS X) ............................................................................................... 89
Create a booklet (Mac OS X) ............................................................................................................................. 89
Additional print tasks (Windows) ......................................................................................................................................... 90
Cancel a print job (Windows) ........................................................................................................................... 90
Select the paper size (Windows) ..................................................................................................................... 90
Select a custom paper size (Windows) .......................................................................................................... 90
Print watermarks (Windows) ........................................................................................................................... 91
Additional print tasks (Mac OS X) ......................................................................................................................................... 92
Cancel a print job (Mac OS X) ........................................................................................................................... 92
Select the paper size (Mac OS X) ..................................................................................................................... 92
Select a custom paper size (Mac OS X) .......................................................................................................... 92
Print watermarks (Mac OS X) ........................................................................................................................... 92
Store print jobs on the product ............................................................................................................................................ 94
Create a stored job (Windows) ......................................................................................................................... 94
Create a stored job (Mac OS X) ........................................................................................................................ 96
Print a stored job ............................................................................................................................................... 97
Delete a stored job ............................................................................................................................................ 97
ENWW v
Add a job-separator page (Windows) ................................................................................................................................. 98
Use HP ePrint .......................................................................................................................................................................... 99
Use the HP ePrint Mobile Driver ........................................................................................................................................ 100
Use Apple AirPrint ................................................................................................................................................................ 101
Connect the product to AirPrint .................................................................................................................... 101
Find the product AirPrint name ..................................................................................................................... 101
Print from AirPrint ........................................................................................................................................... 101
Change the AirPrint product name ............................................................................................................... 102
Solve AirPrint problems .................................................................................................................................. 102
Use HP Smart Print (Windows) .......................................................................................................................................... 103
Use easy-access USB printing ........................................................................................................................................... 104
Print easy-access USB documents ............................................................................................................... 105
6 Manage the product ............................................................................................................................................................................. 107
Congure IP network settings ........................................................................................................................................... 108
Printer sharing disclaimer .............................................................................................................................. 108
View or change network settings ................................................................................................................. 108
Manually congure IPv4 TCP/IP parameters from the control panel ..................................................... 108
Manually congure IPv6 TCP/IP parameters from the control panel ..................................................... 109
HP Embedded Web Server ................................................................................................................................................. 110
Open the HP Embedded Web Server ........................................................................................................... 110
HP Embedded Web Server features ............................................................................................................. 111
Information tab ........................................................................................................................... 111
General tab .................................................................................................................................. 111
Print tab ....................................................................................................................................... 112
Troubleshooting tab ................................................................................................................... 112
Security tab ................................................................................................................................. 113
HP Web Services tab .................................................................................................................. 113
Networking tab ........................................................................................................................... 113
Other Links list ............................................................................................................................ 113
HP Utility (Mac OS X) ............................................................................................................................................................ 114
Open HP Utility ................................................................................................................................................ 114
HP Utility features ........................................................................................................................................... 114
Use HP Web Jetadmin software ........................................................................................................................................ 116
Economy settings ................................................................................................................................................................ 117
Print with EconoMode .................................................................................................................................... 117
Optimize speed or energy use ...................................................................................................................... 117
Set sleep mode ................................................................................................................................................ 117
Set the sleep schedule ................................................................................................................................... 118
Product security features ................................................................................................................................................... 120
Security statements ....................................................................................................................................... 120
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IP Security ......................................................................................................................................................... 120
Sign in to the product ..................................................................................................................................... 120
Assign a system password ............................................................................................................................ 120
Encryption support: HP High-Performance Secure Hard Disks ............................................................... 121
Lock the formatter cage ................................................................................................................................. 121
Upgrade the product rmware .......................................................................................................................................... 122
7 Solve problems ..................................................................................................................................................................................... 123
Solve problems checklist .................................................................................................................................................... 124
Factors that aect product performance ........................................................................................................................ 126
Restore factory-set defaults .............................................................................................................................................. 127
Control-panel help ............................................................................................................................................................... 128
Paper feeds incorrectly or becomes jammed ................................................................................................................. 129
The product does not pick up paper ............................................................................................................ 129
The product picks up multiple sheets of paper .......................................................................................... 129
Prevent paper jams ......................................................................................................................................... 129
Clear jams .............................................................................................................................................................................. 131
Jam locations ................................................................................................................................................... 131
Auto-navigation for clearing jams ................................................................................................................ 131
Clear jams in the output-bin area ................................................................................................................. 131
Clear jams in Tray 1 ......................................................................................................................................... 132
Clear jams in Tray 2 or Tray 3 ........................................................................................................................ 132
Clear jams in the 500-sheet trays ................................................................................................................ 134
Clear jams in the 3,500-sheet high-capacity tray ..................................................................................... 136
Clear jams from the toner-cartridge area ................................................................................................... 139
Clear jams in the fuser .................................................................................................................................... 142
Clear jams from the duplexer ........................................................................................................................ 144
Change jam recovery ........................................................................................................................................................... 146
Improve print quality ........................................................................................................................................................... 147
Print from a dierent software program .................................................................................................... 147
Set the paper-type setting for the print job ................................................................................................ 147
Check the paper type setting (Windows) ................................................................................ 147
Check the paper type setting (Mac OS X) ................................................................................ 147
Check the toner-cartridge status .................................................................................................................. 148
Print a cleaning page ...................................................................................................................................... 148
Visually inspect the toner cartridge ............................................................................................................. 149
Check paper and the printing environment ................................................................................................ 149
Use paper that meets HP specications ................................................................................. 149
Check the environment ............................................................................................................. 150
Check the EconoMode settings ..................................................................................................................... 150
Try a dierent print driver .............................................................................................................................. 151
ENWW vii
Set the individual tray alignment ................................................................................................................. 151
The product does not print or it prints slowly ................................................................................................................. 153
The product does not print ............................................................................................................................ 153
The product prints slowly .............................................................................................................................. 153
Solve easy-access USB printing problems ....................................................................................................................... 154
The Retrieve From USB menu does not open when you insert the USB ash drive ............................ 154
The le does not print from the USB ash drive ........................................................................................ 154
The le that you want to print is not listed in the Retrieve from USB menu ......................................... 155
Solve USB connection problems ....................................................................................................................................... 156
Solve wired network problems .......................................................................................................................................... 157
The product has a poor physical connection .............................................................................................. 157
The computer is using the incorrect IP address for the product ............................................................. 157
The computer is unable to communicate with the product ..................................................................... 157
The product is using incorrect link and duplex settings for the network ............................................... 158
New software programs might be causing compatibility problems ....................................................... 158
The computer or workstation might be set up incorrectly ....................................................................... 158
The product is disabled, or other network settings are incorrect ........................................................... 158
Solve product software problems (Windows) ................................................................................................................. 159
A print driver for the product is not visible in the Printer folder .............................................................. 159
An error message was displayed during the software installation ......................................................... 159
The product is in Ready mode, but nothing prints ..................................................................................... 159
Solve product software problems (Mac OS X) ................................................................................................................. 161
The product name does not appear in the product list in the Print & Fax or the Print & Scan list .... 161
A print job was not sent to the product that you wanted ......................................................................... 161
When connected with a USB cable, the product does not appear in the Print & Fax or the Print &
Scan list after the driver is selected ............................................................................................................. 161
Remove software (Windows) ............................................................................................................................................. 162
Remove the print driver (Mac OS X) .................................................................................................................................. 163
Index ........................................................................................................................................................................................................... 165
viii ENWW
1 Product introduction
●
Product comparison
●
Product views
●
Control panel
●
Product reports
ENWW 1
Product comparison
M712n
Paper handling Tray 1 (100-sheet capacity)
Tray 2 (250-sheet capacity)
Tray 3 (250-sheet capacity)
Optional Tray 4 (500-sheet capacity)
Standard output bin (250-sheet capacity)
Automatic duplex printing
Connectivity Hi-Speed USB 2.0
10/100/1000 Ethernet LAN connection with IPv4 and
IPv6
Easy-access USB port, for printing without a computer
and for upgrading the rmware
Memory 512 MB DIMM
Storage 16 GB Solid-State Memory module
320 GB HP High-Performance Secure Hard Disk
Control-panel display 4-line LCD with 10-key numeric keypad
CF235A
M712dn
CF236A
M712xh
CF238A
Print Prints 41 pages per minute (ppm) on A4-size paper and
40 ppm on Letter-size paper
Easy-access USB printing (no computer required)
Supported operating
systems
NOTE: For a current list
of supported operating
systems, go to
www.hp.com/go/
lj700M712_software.
Windows XP SP2 or later, 64-bit (print driver only, not
Windows Vista, 32-bit and 64-bit
Windows 7, 32-bit and 64-bit
Windows 8, 32-bit and 64-bit
Windows XP SP2 or later, 32-bit
NOTE: Microsoft retired mainstream support for
Windows XP in April 2009. HP will continue to provide
best-eort support for the discontinued XP operating
system.
supported by the software installer)
NOTE: Microsoft retired mainstream support for
Windows XP in April 2009. HP will continue to provide
best-eort support for the discontinued XP operating
system.
NOTE: Windows Vista Starter is not supported by the
software installer or the print driver.
NOTE: The software installer does not support the 64-
bit version, but the print driver supports it.
2 Chapter 1 Product introduction ENWW
M712n
M712dn
M712xh
Windows 2003 Server SP1 or later, 32-bit and 64-bit
Windows 2008, 32-bit and 64-bit
Windows 2008 R2, 64-bit
Mac OS X 10.6, 10.7, and 10.8
CF235A
CF236A
CF238A
ENWW Product comparison 3
Product views
Product front-right view
1 Output bin
2 Cartridge-door-release button
3 Output-bin extension
4 Tray 1
5 Formatter (contains the interface ports)
6 Right-side access door
7 Handles for lifting the product
8 500-sheet tray jam-access door
9 Handles for lifting the product
10 500-sheet tray (included with the M712xh model)
11 Tray 3
12 Tray 2
13 On/o button
4 Chapter 1 Product introduction ENWW
Product front-left view
1 Hardware integration pocket (for connecting third-party devices)
2 Control panel
3 Easy-access USB port (for printing without a computer and for upgrading the rmware)
4 Handles for lifting the product
5 Handles for lifting the product
6 Lever to lock the 500-sheet tray to the product
7 Power connection
8 Duplexer (included with the M712dn and M712xh models)
9 Fuser jam-access cover
ENWW Product views 5
Interface ports
1 Local area network (LAN) Ethernet (RJ-45) network port
2 Hi-Speed USB 2.0 printing port
3 USB port for connecting external USB devices
6 Chapter 1 Product introduction ENWW
Serial number and model number location
The serial number and model number are listed on an identication label located on the back of the product. The
serial number contains information about the country/region of origin, the product version, production code, and
the production number of the product.
Model name Model number
M712n CF235A
M712dn CF236A
M712xh CF238A
ENWW Product views 7
Control panel
Control-panel layout
Use the control panel to obtain product and job status information and to congure the product.
Number Button or light Function
1 Control-panel display Shows status information, menus, help information, and error messages
2
3 Help button Provides information about the message on the control-panel display
4 Down arrow Navigates to the next item in the list, or decreases the value of numeric items
5 Up arrow Navigates to the previous item in the list, or increases the value of numeric items
6 OK button
7 Numeric keypad Enter numeric values
8 Clear button Returns values to their defaults and closes the help screen
9 Folder button Provides quick access to the Retrieve Job menu
10
Stop button
Attention light
Cancels the current print job and clears the pages from the product
●
Saves the selected value for an item.
●
Performs the action that is associated with the item that is highlighted on the
control-panel display.
●
Clears an error condition when the condition is clearable.
●
On: The product has experienced a problem. See the control-panel display.
●
O: The product is functioning without error.
●
Blinking: Action is required. See the control-panel display.
8 Chapter 1 Product introduction ENWW
Number Button or light Function
11 Ready light
12
13 Back button Backs up one level in the menu tree or backs up one numeric entry
14 Easy-access USB For printing without a computer
Control-panel help
The product has a built-in Help system that explains how to use each screen. To open the Help system, press the
Help button on the control panel.
For some screens, the Help button opens to a global menu where you can search for specic topics. You can
browse through the menu structure by pressing the arrow buttons on the control panel.
For screens that contain settings for individual jobs, the Help button opens to a topic that explains the options
for that screen.
Home button
●
On: The product is online and ready to accept data to print.
●
O: The product cannot accept data because it is oine (paused) or has
experienced an error.
●
Blinking: The product is going oine. The product stops processing the current
job and expels all of the active pages from the paper path.
Opens and closes the menus
ENWW Control panel 9
Product reports
Product reports provide details about the product and its current conguration. Use the following procedure to
print the reports:
1. At the product control panel, press the Home button.
2. Open the following menus:
●
Administration
●
Reports
3. Select the name of the report you want to review, scroll up to the Print option, and then press the OK
button to print the report.
Table 1-1 Reports menu
First level Second level Description
Conguration/Status Pages Administration Menu Map Shows the structure of the Administration menu.
Current Settings Page Shows the current settings for each option in the
Administration menu.
Conguration Page Shows the product settings and installed
accessories.
Supplies Status Page Shows the approximate remaining life for the
supplies; reports statistics on total number of
pages and jobs processed, serial number, page
counts, and maintenance information.
HP provides approximations of the remaining life
for the supplies as a customer convenience. The
actual remaining supply levels might be dierent
than the approximations provided.
Usage Page Shows a count of all paper sizes that have
passed through the product; lists whether they
were simplex or duplex, and reports the page
count.
File Directory Page Shows the le name and folder name for les
that are stored in the product memory.
Web Services Status Page Shows the detected Web Services for the
product.
Other Pages PCL Font List Prints the available PCL fonts.
PS Font List Prints the available HP postscript level 3
emulation fonts.
10 Chapter 1 Product introduction ENWW
2 Connect the product and install software
●
Connect the product to a computer by using a USB cable and install the software (Windows)
●
Connect the product to a network by using a network cable and install the software (Windows)
●
Connect the product to a computer by using a USB cable and install the software (Mac OS X)
●
Connect the product to a network by using a network cable and install the software (Mac OS X)
ENWW 11
Connect the product to a computer by using a USB cable and install the software (Windows)
This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a cable that is
no longer than 2 m (6.5 ft).
CAUTION: Do not connect the USB cable until the installation software prompts you to connect it.
1. Close all open programs on the computer.
2. Verify the product is in the Ready state.
NOTE: When the product is connected with a USB cable, the software installation process requires that
the product is turned on and in the Ready state. Congure the following setting so the product wakes from
Sleep mode during the software installation process and whenever it receives a print job:
a. On the product control panel, press the Home button.
b. Open the following menus:
–
Administration
–
General Settings
–
Energy Settings
–
Sleep Timer Settings
–
Wake/Auto On Events
c. Highlight the All events option and press the OK button.
3. Install the software from the CD, and follow the on-screen instructions.
4. When prompted, select the Directly connect to this computer using USB cable option, and then click the
Next button.
12 Chapter 2 Connect the product and install software ENWW
5. When the software prompts you, connect the USB cable to the product and the computer.
6. At the end of the installation, click the Finish button, or click the More Options button to install more
software or congure basic digital sending features for the product.
7. Print a page from any program to make sure that the software is correctly installed.
ENWW Connect the product to a computer by using a USB cable and install the software (Windows) 13
Connect the product to a network by using a network cable and install the software (Windows)
Congure the IP address
1. Make sure the product is turned on and that the Ready message displays on the product control-panel
display.
2. Connect the network cable to the product and to the network.
3. Wait for 60 seconds before continuing. During this time, the network recognizes the product and assigns an
IP address or host name for the product.
4. To identify the product IP address or host name, on the product control panel press the Home button,
open the How to Connect menu, and select the Network Address option.
You can also nd the IP address or host name by printing a conguration page.
a. On the product control panel, press the Home button.
b. Open the following menus:
●
Administration
●
Reports
●
Conguration/Status Pages
c. Select the Conguration Page option.
d. Scroll up to the Print option, and then press the OK button.
14 Chapter 2 Connect the product and install software ENWW
e. Find the IP address on the Jetdirect page.
Jetdirect Page
HP Color LaserJet
Page 1
5. IPv4: If the IP address is 0.0.0.0, or 192.0.0.192, or 169.254.x.x, you must manually congure the IP
address. Otherwise, the network conguration was successful.
IPv6: If the IP address begins with "fe80:", the product should be able to print. If not, you must manually
congure the IP address.
Install the software
1. Close all programs on the computer.
2. Install the software from the CD.
3. Follow the on-screen instructions.
4. When prompted, select the Connect through a wired network option.
5. From the list of available products, select the one that has the correct IP address. If the product is not listed,
manually enter the product's IP Address, Host Name, or Hardware Address.
6. At the end of the installation, click the Finish button, or click the More Options button to install more
software or congure basic digital sending features for the product.
7. Print a page from any program to make sure that the software is correctly installed.
ENWW Connect the product to a network by using a network cable and install the software (Windows) 15
Connect the product to a computer by using a USB cable and install the software (Mac OS X)
This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a cable that is
no longer than 2 m (6.5 ft).
1. Connect the USB cable to the product and the computer.
2. Verify the product is in the Ready state.
NOTE: When the product is connected with a USB cable, the software installation process requires that
the product is turned on and in the Ready state. Congure the following setting so the product wakes from
Sleep mode during the software installation process and whenever it receives a print job:
a. On the product control panel, press the Home button.
b. Open the following menus:
–
Administration
–
General Settings
–
Energy Settings
–
Sleep Timer Settings
–
Wake/Auto On Events
c. Highlight the All events option and press the OK button.
3. Install the software from the CD.
4. Click the product icon, and follow the on-screen instructions.
5. Click the Close button.
6. Print a page from any program to make sure that the software is correctly installed.
16 Chapter 2 Connect the product and install software ENWW
Connect the product to a network by using a network cable and install the software (Mac OS X)
Congure the IP address
1. Make sure the product is turned on and that the Ready message displays on the product control-panel
display.
2. Connect the network cable to the product and to the network.
3. Wait for 60 seconds before continuing. During this time, the network recognizes the product and assigns an
IP address or host name for the product.
4. To identify the product IP address or host name, on the product control panel press the Home button,
open the How to Connect menu, and select the Network Address option.
You can also nd the IP address or host name by printing a conguration page.
a. On the product control panel, press the Home button.
b. Open the following menus:
●
Administration
●
Reports
●
Conguration/Status Pages
c. Select the Conguration Page option.
d. Scroll up to the Print option, and then press the OK button.
ENWW Connect the product to a network by using a network cable and install the software (Mac OS X) 17
e. Find the IP address on the Jetdirect page.
Jetdirect Page
HP Color LaserJet
Page 1
5. IPv4: If the IP address is 0.0.0.0, or 192.0.0.192, or 169.254.x.x, you must manually congure the IP
address. Otherwise, the network conguration was successful.
IPv6: If the IP address begins with "fe80:", the product should be able to print. If not, you must manually
congure the IP address.
Install the software
1. Close all programs on the computer.
2. Install the software from the CD.
3. Click the product icon, and follow the on-screen instructions.
4. Click the Close button when the installation is complete.
NOTE: Complete the following steps after completing the printing-system software installation only if you
did not add a printer when running the installer.
5. At the computer, open the Apple menu, click the System Preferences menu, and then click the Print &
Fax icon (OS X v10.5 and 10.6) or the Print & Scan icon (OS X v10.7).
6. Click the plus symbol (+).
7. Use either Bonjour (default browser) or IP Printing for the network connection.
NOTE: Bonjour is the easiest and best method to use if the product is installed on your local network.
IP Printing must be used to install the product on a dierent network.
If you are using Bonjour, complete the following steps:
18 Chapter 2 Connect the product and install software ENWW
a. Click the Default Browser tab.
b. Select the product from the list. The software veries that the product is connected to the network.
The Print Using eld is automatically populated with the correct PPD for the product.
NOTE: If you are on a network that has more than one product, print a conguration page and
match the Bonjour Printer Name to the name on the list to identify the product that you are installing.
NOTE: If the product does not appear in the list, verify that the product is on and connected to the
network, then try turning the product o and then on again. If the product PPD is not in the Print
Using drop-down list, turn the computer o and then on again, and then restart the setup process.
c. Click the Add button to complete the setup process.
If you are using the IP Printing method, complete the following steps:
a. Click the IP Printer tab.
b. Choose HP Jet Direct – Socket from the Protocol drop-down menu. This is the recommended setting
for HP products.
c. Type the IP address into the Address eld on the add printer screen.
d. The Name, Location, and Print Using information are automatically lled in. If the product PPD is not in
the Print Using eld, turn the computer o and then on again, and then restart the setup process.
ENWW Connect the product to a network by using a network cable and install the software (Mac OS X) 19
20 Chapter 2 Connect the product and install software ENWW
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