HP LaserJet M712 User's Guide

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LASERJET ENTERPRISE 700

User Guide

M712

HP LaserJet Enterprise 700 M712

User Guide

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Edition 2, 8/2017

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Table of contents

1 Product introduction ................................................................................................................................................................................. 1

Product comparison ................................................................................................................................................................. 2

Product views ............................................................................................................................................................................ 4

Product front-right view ..................................................................................................................................... 4

Product front-left view ........................................................................................................................................ 5

Interface ports ...................................................................................................................................................... 6

Serial number and model number location ..................................................................................................... 7

Control panel ............................................................................................................................................................................. 8

Control-panel layout ........................................................................................................................................... 8

Control-panel help ............................................................................................................................................... 9

Product reports ...................................................................................................................................................................... 10

2 Connect the product and install software .......................................................................................................................................... 11

Connect the product to a computer by using a USB cable and install the software (Windows) ................................ 12

Connect the product to a network by using a network cable and install the software (Windows) .......................... 14

Congure the IP address .................................................................................................................................. 14

Install the software ........................................................................................................................................... 15

Connect the product to a computer by using a USB cable and install the software (Mac OS X) ............................... 16

Connect the product to a network by using a network cable and install the software (Mac OS X) .......................... 17

Congure the IP address .................................................................................................................................. 17

Install the software ........................................................................................................................................... 18

3 Input trays and output bins ................................................................................................................................................................... 21

Supported paper sizes .......................................................................................................................................................... 22

Supported paper types ......................................................................................................................................................... 25

Congure trays ....................................................................................................................................................................... 26

Congure a tray when loading paper ............................................................................................................. 26

Congure a tray to match print job settings ................................................................................................. 26

Congure a tray by using the control panel .................................................................................................. 26

Alternative letterhead mode ................................................................................................................................................ 28

Tray 1 ....................................................................................................................................................................................... 29

ENWW iii

Tray capacity and paper orientation ............................................................................................................... 29

Load Tray 1 ......................................................................................................................................................... 29

Tray 2 and Tray 3 ................................................................................................................................................................... 32

Tray capacity and paper orientation ............................................................................................................... 32

Load Tray 2 and Tray 3 ..................................................................................................................................... 32

500-sheet trays ..................................................................................................................................................................... 35

500-sheet tray capacity and paper orientation ........................................................................................... 35

Load the 500-sheet trays ................................................................................................................................ 35

3,500-sheet high-capacity tray ........................................................................................................................................... 38

3,500-sheet high-capacity input capacity and paper orientation ............................................................. 38

Load the 3,500-sheet high-capacity tray ...................................................................................................... 38

Load and print labels ............................................................................................................................................................. 40

Introduction ........................................................................................................................................................ 40

Manually feed labels ......................................................................................................................................... 40

Use paper output options ..................................................................................................................................................... 42

Output bin ........................................................................................................................................................... 42

4 Parts, supplies, and accessories .......................................................................................................................................................... 43

Order parts, accessories, and supplies ............................................................................................................................... 44

HP policy on non-HP supplies .............................................................................................................................................. 45

HP anticounterfeit Web site .................................................................................................................................................. 46

Print when a toner cartridge is at estimated end of life .................................................................................................. 47

Enable or disable the Very Low Settings options from the control panel ..................................................................... 48

Customer self-repair parts ................................................................................................................................................... 49

Accessories .............................................................................................................................................................................. 52

Toner cartridge ....................................................................................................................................................................... 53

Toner-cartridge view ......................................................................................................................................... 53

Toner-cartridge information ............................................................................................................................ 54

Recycle the toner cartridge ......................................................................................................... 54

Toner-cartridge storage ............................................................................................................... 54

HP policy on non-HP toner cartridges ....................................................................................... 54

Replace the toner cartridge ............................................................................................................................. 55

5 Print .......................................................................................................................................................................................................... 59

Supported print drivers (Windows) ..................................................................................................................................... 60

HP Universal Print Driver (UPD) ....................................................................................................................... 60

UPD installation modes ............................................................................................................... 61

Change print-job settings (Windows) ................................................................................................................................. 62

Change the settings for all print jobs until the software program is closed ............................................ 62

Change the default settings for all print jobs ............................................................................................... 62

Change the product conguration settings ................................................................................................... 62

iv ENWW

Change print-job settings (Mac OS X) ................................................................................................................................. 63

Change the settings for all print jobs until the software program is closed ............................................ 63

Change the default settings for all print jobs ............................................................................................... 63

Change the product conguration settings ................................................................................................... 63

Print tasks (Windows) ............................................................................................................................................................ 64

Use a printing shortcut (Windows) ................................................................................................................. 64

Create printing shortcuts (Windows) .............................................................................................................. 66

Automatically print on both sides (Windows) ............................................................................................... 69

Manually print on both sides (Windows) ........................................................................................................ 71

Print multiple pages per sheet (Windows) .................................................................................................... 73

Select the page orientation (Windows) .......................................................................................................... 75

Select the paper type (Windows) .................................................................................................................... 77

Print the rst or last page on dierent paper (Windows) ........................................................................... 80

Scale a document to t page size (Windows) ............................................................................................... 83

Create a booklet (Windows) ............................................................................................................................. 85

Print tasks (Mac OS X) ............................................................................................................................................................ 87

Use a printing preset (Mac OS X) ..................................................................................................................... 87

Create a printing preset (Mac OS X) ................................................................................................................ 87

Automatically print on both sides (Mac OS X) ............................................................................................... 87

Manually print on both sides (Mac OS X) ........................................................................................................ 87

Print multiple pages per sheet (Mac OS X) .................................................................................................... 88

Select the page orientation (Mac OS X) .......................................................................................................... 88

Select the paper type (Mac OS X) .................................................................................................................... 88

Print a cover page (Mac OS X) .......................................................................................................................... 88

Scale a document to t page size (Mac OS X) ............................................................................................... 89

Create a booklet (Mac OS X) ............................................................................................................................. 89

Additional print tasks (Windows) ......................................................................................................................................... 90

Cancel a print job (Windows) ........................................................................................................................... 90

Select the paper size (Windows) ..................................................................................................................... 90

Select a custom paper size (Windows) .......................................................................................................... 90

Print watermarks (Windows) ........................................................................................................................... 91

Additional print tasks (Mac OS X) ......................................................................................................................................... 92

Cancel a print job (Mac OS X) ........................................................................................................................... 92

Select the paper size (Mac OS X) ..................................................................................................................... 92

Select a custom paper size (Mac OS X) .......................................................................................................... 92

Print watermarks (Mac OS X) ........................................................................................................................... 92

Store print jobs on the product ............................................................................................................................................ 94

Create a stored job (Windows) ......................................................................................................................... 94

Create a stored job (Mac OS X) ........................................................................................................................ 96

Print a stored job ............................................................................................................................................... 97

Delete a stored job ............................................................................................................................................ 97

ENWW v

Add a job-separator page (Windows) ................................................................................................................................. 98

Use HP ePrint .......................................................................................................................................................................... 99

Use the HP ePrint Mobile Driver ........................................................................................................................................ 100

Use Apple AirPrint ................................................................................................................................................................ 101

Connect the product to AirPrint .................................................................................................................... 101

Find the product AirPrint name ..................................................................................................................... 101

Print from AirPrint ........................................................................................................................................... 101

Change the AirPrint product name ............................................................................................................... 102

Solve AirPrint problems .................................................................................................................................. 102

Use HP Smart Print (Windows) .......................................................................................................................................... 103

Use easy-access USB printing ........................................................................................................................................... 104

Print easy-access USB documents ............................................................................................................... 105

6 Manage the product ............................................................................................................................................................................. 107

Congure IP network settings ........................................................................................................................................... 108

Printer sharing disclaimer .............................................................................................................................. 108

View or change network settings ................................................................................................................. 108

Manually congure IPv4 TCP/IP parameters from the control panel ..................................................... 108

Manually congure IPv6 TCP/IP parameters from the control panel ..................................................... 109

HP Embedded Web Server ................................................................................................................................................. 110

Open the HP Embedded Web Server ........................................................................................................... 110

HP Embedded Web Server features ............................................................................................................. 111

Information tab ........................................................................................................................... 111

General tab .................................................................................................................................. 111

Print tab ....................................................................................................................................... 112

Troubleshooting tab ................................................................................................................... 112

Security tab ................................................................................................................................. 113

HP Web Services tab .................................................................................................................. 113

Networking tab ........................................................................................................................... 113

Other Links list ............................................................................................................................ 113

HP Utility (Mac OS X) ............................................................................................................................................................ 114

Open HP Utility ................................................................................................................................................ 114

HP Utility features ........................................................................................................................................... 114

Use HP Web Jetadmin software ........................................................................................................................................ 116

Economy settings ................................................................................................................................................................ 117

Print with EconoMode .................................................................................................................................... 117

Optimize speed or energy use ...................................................................................................................... 117

Set sleep mode ................................................................................................................................................ 117

Set the sleep schedule ................................................................................................................................... 118

Product security features ................................................................................................................................................... 120

Security statements ....................................................................................................................................... 120

vi ENWW

IP Security ......................................................................................................................................................... 120

Sign in to the product ..................................................................................................................................... 120

Assign a system password ............................................................................................................................ 120

Encryption support: HP High-Performance Secure Hard Disks ............................................................... 121

Lock the formatter cage ................................................................................................................................. 121

Upgrade the product rmware .......................................................................................................................................... 122

7 Solve problems ..................................................................................................................................................................................... 123

Solve problems checklist .................................................................................................................................................... 124

Factors that aect product performance ........................................................................................................................ 126

Restore factory-set defaults .............................................................................................................................................. 127

Control-panel help ............................................................................................................................................................... 128

Paper feeds incorrectly or becomes jammed ................................................................................................................. 129

The product does not pick up paper ............................................................................................................ 129

The product picks up multiple sheets of paper .......................................................................................... 129

Prevent paper jams ......................................................................................................................................... 129

Clear jams .............................................................................................................................................................................. 131

Jam locations ................................................................................................................................................... 131

Auto-navigation for clearing jams ................................................................................................................ 131

Clear jams in the output-bin area ................................................................................................................. 131

Clear jams in Tray 1 ......................................................................................................................................... 132

Clear jams in Tray 2 or Tray 3 ........................................................................................................................ 132

Clear jams in the 500-sheet trays ................................................................................................................ 134

Clear jams in the 3,500-sheet high-capacity tray ..................................................................................... 136

Clear jams from the toner-cartridge area ................................................................................................... 139

Clear jams in the fuser .................................................................................................................................... 142

Clear jams from the duplexer ........................................................................................................................ 144

Change jam recovery ........................................................................................................................................................... 146

Improve print quality ........................................................................................................................................................... 147

Print from a dierent software program .................................................................................................... 147

Set the paper-type setting for the print job ................................................................................................ 147

Check the paper type setting (Windows) ................................................................................ 147

Check the paper type setting (Mac OS X) ................................................................................ 147

Check the toner-cartridge status .................................................................................................................. 148

Print a cleaning page ...................................................................................................................................... 148

Visually inspect the toner cartridge ............................................................................................................. 149

Check paper and the printing environment ................................................................................................ 149

Use paper that meets HP specications ................................................................................. 149

Check the environment ............................................................................................................. 150

Check the EconoMode settings ..................................................................................................................... 150

Try a dierent print driver .............................................................................................................................. 151

ENWW vii

Set the individual tray alignment ................................................................................................................. 151

The product does not print or it prints slowly ................................................................................................................. 153

The product does not print ............................................................................................................................ 153

The product prints slowly .............................................................................................................................. 153

Solve easy-access USB printing problems ....................................................................................................................... 154

The Retrieve From USB menu does not open when you insert the USB ash drive ............................ 154

The le does not print from the USB ash drive ........................................................................................ 154

The le that you want to print is not listed in the Retrieve from USB menu ......................................... 155

Solve USB connection problems ....................................................................................................................................... 156

Solve wired network problems .......................................................................................................................................... 157

The product has a poor physical connection .............................................................................................. 157

The computer is using the incorrect IP address for the product ............................................................. 157

The computer is unable to communicate with the product ..................................................................... 157

The product is using incorrect link and duplex settings for the network ............................................... 158

New software programs might be causing compatibility problems ....................................................... 158

The computer or workstation might be set up incorrectly ....................................................................... 158

The product is disabled, or other network settings are incorrect ........................................................... 158

Solve product software problems (Windows) ................................................................................................................. 159

A print driver for the product is not visible in the Printer folder .............................................................. 159

An error message was displayed during the software installation ......................................................... 159

The product is in Ready mode, but nothing prints ..................................................................................... 159

Solve product software problems (Mac OS X) ................................................................................................................. 161

The product name does not appear in the product list in the Print & Fax or the Print & Scan list .... 161

A print job was not sent to the product that you wanted ......................................................................... 161

When connected with a USB cable, the product does not appear in the Print & Fax or the Print &

Scan list after the driver is selected ............................................................................................................. 161

Remove software (Windows) ............................................................................................................................................. 162

Remove the print driver (Mac OS X) .................................................................................................................................. 163

Index ........................................................................................................................................................................................................... 165

viii ENWW

1 Product introduction

●

Product comparison

●

Product views

●

Control panel

●

Product reports

ENWW 1

Product comparison

M712n

Paper handling Tray 1 (100-sheet capacity)

Tray 2 (250-sheet capacity)

Tray 3 (250-sheet capacity)

Optional Tray 4 (500-sheet capacity)

Standard output bin (250-sheet capacity)

Automatic duplex printing

Connectivity Hi-Speed USB 2.0

10/100/1000 Ethernet LAN connection with IPv4 and

IPv6

Easy-access USB port, for printing without a computer

and for upgrading the rmware

Memory 512 MB DIMM

Storage 16 GB Solid-State Memory module

320 GB HP High-Performance Secure Hard Disk

Control-panel display 4-line LCD with 10-key numeric keypad

CF235A

M712dn

CF236A

M712xh

CF238A

Print Prints 41 pages per minute (ppm) on A4-size paper and

40 ppm on Letter-size paper

Easy-access USB printing (no computer required)

Supported operating systems

NOTE: For a current list

of supported operating systems, go to

www.hp.com/go/ lj700M712_software.

Windows XP SP2 or later, 64-bit (print driver only, not

Windows Vista, 32-bit and 64-bit

Windows 7, 32-bit and 64-bit

Windows 8, 32-bit and 64-bit

Windows XP SP2 or later, 32-bit

NOTE: Microsoft retired mainstream support for

Windows XP in April 2009. HP will continue to provide best-eort support for the discontinued XP operating system.

supported by the software installer)

NOTE: Microsoft retired mainstream support for

Windows XP in April 2009. HP will continue to provide best-eort support for the discontinued XP operating system.

NOTE: Windows Vista Starter is not supported by the

software installer or the print driver.

NOTE: The software installer does not support the 64-

bit version, but the print driver supports it.

2 Chapter 1 Product introduction ENWW

M712n

M712dn

M712xh

Windows 2003 Server SP1 or later, 32-bit and 64-bit

Windows 2008, 32-bit and 64-bit

Windows 2008 R2, 64-bit

Mac OS X 10.6, 10.7, and 10.8

CF235A

CF236A

CF238A

ENWW Product comparison 3

Product views

Product front-right view

1 Output bin

2 Cartridge-door-release button

3 Output-bin extension

4 Tray 1

5 Formatter (contains the interface ports)

6 Right-side access door

7 Handles for lifting the product

8 500-sheet tray jam-access door

9 Handles for lifting the product

10 500-sheet tray (included with the M712xh model)

11 Tray 3

12 Tray 2

13 On/o button

4 Chapter 1 Product introduction ENWW

Product front-left view

1 Hardware integration pocket (for connecting third-party devices)

2 Control panel

3 Easy-access USB port (for printing without a computer and for upgrading the rmware)

4 Handles for lifting the product

5 Handles for lifting the product

6 Lever to lock the 500-sheet tray to the product

7 Power connection

8 Duplexer (included with the M712dn and M712xh models)

9 Fuser jam-access cover

ENWW Product views 5

Interface ports

1 Local area network (LAN) Ethernet (RJ-45) network port

2 Hi-Speed USB 2.0 printing port

3 USB port for connecting external USB devices

6 Chapter 1 Product introduction ENWW

Serial number and model number location

The serial number and model number are listed on an identication label located on the back of the product. The serial number contains information about the country/region of origin, the product version, production code, and the production number of the product.

Model name Model number

M712n CF235A

M712dn CF236A

M712xh CF238A

ENWW Product views 7

Control panel

Control-panel layout

Use the control panel to obtain product and job status information and to congure the product.

Number Button or light Function

1 Control-panel display Shows status information, menus, help information, and error messages

3 Help button Provides information about the message on the control-panel display

4 Down arrow Navigates to the next item in the list, or decreases the value of numeric items

5 Up arrow Navigates to the previous item in the list, or increases the value of numeric items

6 OK button

7 Numeric keypad Enter numeric values

8 Clear button Returns values to their defaults and closes the help screen

9 Folder button Provides quick access to the Retrieve Job menu

Stop button

Attention light

Cancels the current print job and clears the pages from the product

●

Saves the selected value for an item.

●

Performs the action that is associated with the item that is highlighted on the control-panel display.

●

Clears an error condition when the condition is clearable.

●

On: The product has experienced a problem. See the control-panel display.

●

O: The product is functioning without error.

●

Blinking: Action is required. See the control-panel display.

8 Chapter 1 Product introduction ENWW

Number Button or light Function

11 Ready light

13 Back button Backs up one level in the menu tree or backs up one numeric entry

14 Easy-access USB For printing without a computer

Control-panel help

The product has a built-in Help system that explains how to use each screen. To open the Help system, press the Help button on the control panel.

For some screens, the Help button opens to a global menu where you can search for specic topics. You can browse through the menu structure by pressing the arrow buttons on the control panel.

For screens that contain settings for individual jobs, the Help button opens to a topic that explains the options for that screen.

Home button

●

On: The product is online and ready to accept data to print.

●

O: The product cannot accept data because it is oine (paused) or has experienced an error.

●

Blinking: The product is going oine. The product stops processing the current job and expels all of the active pages from the paper path.

Opens and closes the menus

ENWW Control panel 9

Product reports

Product reports provide details about the product and its current conguration. Use the following procedure to print the reports:

1. At the product control panel, press the Home button.

2. Open the following menus:

●

Administration

●

Reports

3. Select the name of the report you want to review, scroll up to the Print option, and then press the OK

button to print the report.

Table 1-1 Reports menu

First level Second level Description

Conguration/Status Pages Administration Menu Map Shows the structure of the Administration menu.

Current Settings Page Shows the current settings for each option in the

Administration menu.

Conguration Page Shows the product settings and installed

accessories.

Supplies Status Page Shows the approximate remaining life for the

supplies; reports statistics on total number of pages and jobs processed, serial number, page counts, and maintenance information.

HP provides approximations of the remaining life for the supplies as a customer convenience. The actual remaining supply levels might be dierent than the approximations provided.

Usage Page Shows a count of all paper sizes that have

passed through the product; lists whether they were simplex or duplex, and reports the page count.

File Directory Page Shows the le name and folder name for les

that are stored in the product memory.

Web Services Status Page Shows the detected Web Services for the

product.

Other Pages PCL Font List Prints the available PCL fonts.

PS Font List Prints the available HP postscript level 3

emulation fonts.

10 Chapter 1 Product introduction ENWW

2 Connect the product and install software

●

Connect the product to a computer by using a USB cable and install the software (Windows)

●

Connect the product to a network by using a network cable and install the software (Windows)

●

Connect the product to a computer by using a USB cable and install the software (Mac OS X)

●

Connect the product to a network by using a network cable and install the software (Mac OS X)

ENWW 11

Connect the product to a computer by using a USB cable and install the software (Windows)

This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a cable that is no longer than 2 m (6.5 ft).

CAUTION: Do not connect the USB cable until the installation software prompts you to connect it.

1. Close all open programs on the computer.

2. Verify the product is in the Ready state.

NOTE: When the product is connected with a USB cable, the software installation process requires that

the product is turned on and in the Ready state. Congure the following setting so the product wakes from Sleep mode during the software installation process and whenever it receives a print job:

a. On the product control panel, press the Home button.

b. Open the following menus:

–

Administration

–

General Settings

–

Energy Settings

–

Sleep Timer Settings

–

Wake/Auto On Events

c. Highlight the All events option and press the OK button.

3. Install the software from the CD, and follow the on-screen instructions.

4. When prompted, select the Directly connect to this computer using USB cable option, and then click the

Next button.

12 Chapter 2 Connect the product and install software ENWW

5. When the software prompts you, connect the USB cable to the product and the computer.

6. At the end of the installation, click the Finish button, or click the More Options button to install more

software or congure basic digital sending features for the product.

7. Print a page from any program to make sure that the software is correctly installed.

ENWW Connect the product to a computer by using a USB cable and install the software (Windows) 13

Connect the product to a network by using a network cable and install the software (Windows)

Congure the IP address

1. Make sure the product is turned on and that the Ready message displays on the product control-panel

display.

2. Connect the network cable to the product and to the network.

3. Wait for 60 seconds before continuing. During this time, the network recognizes the product and assigns an

IP address or host name for the product.

4. To identify the product IP address or host name, on the product control panel press the Home button,

open the How to Connect menu, and select the Network Address option.

You can also nd the IP address or host name by printing a conguration page.

a. On the product control panel, press the Home button.

b. Open the following menus:

●

Administration

●

Reports

●

Conguration/Status Pages

c. Select the Conguration Page option.

d. Scroll up to the Print option, and then press the OK button.

14 Chapter 2 Connect the product and install software ENWW

e. Find the IP address on the Jetdirect page.

Jetdirect Page

HP Color LaserJet

Page 1

5. IPv4: If the IP address is 0.0.0.0, or 192.0.0.192, or 169.254.x.x, you must manually congure the IP

address. Otherwise, the network conguration was successful.

IPv6: If the IP address begins with "fe80:", the product should be able to print. If not, you must manually congure the IP address.

Install the software

1. Close all programs on the computer.

2. Install the software from the CD.

3. Follow the on-screen instructions.

4. When prompted, select the Connect through a wired network option.

5. From the list of available products, select the one that has the correct IP address. If the product is not listed,

manually enter the product's IP Address, Host Name, or Hardware Address.

6. At the end of the installation, click the Finish button, or click the More Options button to install more

software or congure basic digital sending features for the product.

7. Print a page from any program to make sure that the software is correctly installed.

ENWW Connect the product to a network by using a network cable and install the software (Windows) 15

Connect the product to a computer by using a USB cable and install the software (Mac OS X)

This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a cable that is no longer than 2 m (6.5 ft).

1. Connect the USB cable to the product and the computer.

2. Verify the product is in the Ready state.

NOTE: When the product is connected with a USB cable, the software installation process requires that

the product is turned on and in the Ready state. Congure the following setting so the product wakes from Sleep mode during the software installation process and whenever it receives a print job:

a. On the product control panel, press the Home button.

b. Open the following menus:

–

Administration

–

General Settings

–

Energy Settings

–

Sleep Timer Settings

–

Wake/Auto On Events

c. Highlight the All events option and press the OK button.

3. Install the software from the CD.

4. Click the product icon, and follow the on-screen instructions.

5. Click the Close button.

6. Print a page from any program to make sure that the software is correctly installed.

16 Chapter 2 Connect the product and install software ENWW

Connect the product to a network by using a network cable and install the software (Mac OS X)

Congure the IP address

1. Make sure the product is turned on and that the Ready message displays on the product control-panel

display.

2. Connect the network cable to the product and to the network.

3. Wait for 60 seconds before continuing. During this time, the network recognizes the product and assigns an

IP address or host name for the product.

4. To identify the product IP address or host name, on the product control panel press the Home button,

open the How to Connect menu, and select the Network Address option.

You can also nd the IP address or host name by printing a conguration page.

a. On the product control panel, press the Home button.

b. Open the following menus:

●

Administration

●

Reports

●

Conguration/Status Pages

c. Select the Conguration Page option.

d. Scroll up to the Print option, and then press the OK button.

ENWW Connect the product to a network by using a network cable and install the software (Mac OS X) 17

e. Find the IP address on the Jetdirect page.

Jetdirect Page

HP Color LaserJet

Page 1

5. IPv4: If the IP address is 0.0.0.0, or 192.0.0.192, or 169.254.x.x, you must manually congure the IP

address. Otherwise, the network conguration was successful.

IPv6: If the IP address begins with "fe80:", the product should be able to print. If not, you must manually congure the IP address.

Install the software

1. Close all programs on the computer.

2. Install the software from the CD.

3. Click the product icon, and follow the on-screen instructions.

4. Click the Close button when the installation is complete.

NOTE: Complete the following steps after completing the printing-system software installation only if you

did not add a printer when running the installer.

5. At the computer, open the Apple menu, click the System Preferences menu, and then click the Print &

Fax icon (OS X v10.5 and 10.6) or the Print & Scan icon (OS X v10.7).

6. Click the plus symbol (+).

7. Use either Bonjour (default browser) or IP Printing for the network connection.

NOTE: Bonjour is the easiest and best method to use if the product is installed on your local network.

IP Printing must be used to install the product on a dierent network.

If you are using Bonjour, complete the following steps:

18 Chapter 2 Connect the product and install software ENWW

a. Click the Default Browser tab.

b. Select the product from the list. The software veries that the product is connected to the network.

The Print Using eld is automatically populated with the correct PPD for the product.

NOTE: If you are on a network that has more than one product, print a conguration page and

match the Bonjour Printer Name to the name on the list to identify the product that you are installing.

NOTE: If the product does not appear in the list, verify that the product is on and connected to the

network, then try turning the product o and then on again. If the product PPD is not in the Print Using drop-down list, turn the computer o and then on again, and then restart the setup process.

c. Click the Add button to complete the setup process.

If you are using the IP Printing method, complete the following steps:

a. Click the IP Printer tab.

b. Choose HP Jet Direct – Socket from the Protocol drop-down menu. This is the recommended setting

for HP products.

c. Type the IP address into the Address eld on the add printer screen.

d. The Name, Location, and Print Using information are automatically lled in. If the product PPD is not in

the Print Using eld, turn the computer o and then on again, and then restart the setup process.

ENWW Connect the product to a network by using a network cable and install the software (Mac OS X) 19

20 Chapter 2 Connect the product and install software ENWW

3 Input trays and output bins

●

Supported paper sizes

●

Supported paper types

●

Congure trays

●

Alternative letterhead mode

●

Tray 1

●

Tray 2 and Tray 3

●

500-sheet trays

●

3,500-sheet high-capacity tray

●

Load and print labels

●

Use paper output options

ENWW 21

Supported paper sizes

NOTE: To obtain the best results, select the correct paper size and type in the print driver before printing.

Table 3-1 Supported paper sizes

Size and dimensions Tray 1 Tray 2 Tray 3

Letter

279 x 216 mm (11 x 8.5 in)

Optional 500-sheet trays

3,500-sheet highcapacity tray

Automatic duplex printing

Letter Rotated

216 x 279 mm (8.5 x 11 in)

Legal

216 x 356 mm (8.5 x 14 in)

Executive

267 x 184 mm (10.5 x 7.3 in)

Statement

216 x 140 mm (8.5 x 5.5 in)

Ocio 8.5 x 13

216 x 330 mm (8.5 x 13 in)

11 x 17

279 x 432 mm (11 x 17 in)

12 x 18

305 x 457 mm (12 x 18 in)

3 x 5

76 x 127 mm (3 x 5 in)

4 x 6

102 x 152 mm (4 x 6 in)

5 x 7

127 x 178 mm (5 x 7 in)

5 x 8

127 x 203 mm (5 x 8 in)

297 x 420 mm (11.7 x 16.5 in)

297 x 210 mm (11.7 x 8.3 in)

22 Chapter 3 Input trays and output bins ENWW

Table 3-1 Supported paper sizes (continued)

Size and dimensions Tray 1 Tray 2 Tray 3

Optional 500-sheet trays

3,500-sheet highcapacity tray

Automatic duplex printing

A4 Rotated

210 x 297 mm (8.3 x 11.7 in)

210 x 148 mm (8.3 x 5.8 in)

105 x 148 mm (4.1 x 5.8 in)

RA3

305 x 430 mm (12 x 17 in)

RA4

215 x 305 mm (8.5 x 12.0 in)

SRA4

225 x 320 mm (8.9 x 12 in)

B4 (JIS)

257 x 364 mm (10.1 x 14.3 in)

B5 (JIS)

257 x 182 mm (10.1 x 7.2 in)

B6 (JIS)

128 x 182 mm (5.0 x 7.2 in)

10 x 15 cm

102 x 152 mm (4 x 6 in)

216 x 343 mm (8.5 x 14 in)

Ocio 216 x 347

216 x 347 mm (8.5 x 13.7 in)

8K 270 x 390 mm

270 x 390 mm (10.6 x 15.4 in)

16K 195 x 270 mm

270 x 195 mm (10.6 x 7.7 in)

8K 260 x 368 mm

260 x 368 mm (10.2 x 14.5 in)

16K 184 x 260 mm

260 x 184 mm (10.2 x 7.2 in)

ENWW Supported paper sizes 23

Table 3-1 Supported paper sizes (continued)

Size and dimensions Tray 1 Tray 2 Tray 3

Optional 500-sheet trays

3,500-sheet highcapacity tray

Automatic duplex printing

8K 273 x 394 mm

273 x 394 mm (10.8 x 16 in)

16K 197 x 273 mm

273 x 197 mm (10.8 x 7.8 in)

Postcard (JIS)

100 x 148 mm (3.9 x 5.8 in)

D Postcard (JIS)

148 x 200 mm (5.8 x 7.9 in)

Envelope #9

98 x 225 mm (3.9 x 8.9 in)

Envelope #10

105 x 241 mm (4.1 x 9.5 in)

Envelope Monarch

98 x 191 mm (3.9 x 7.5 in)

Envelope B5

176 x 250 mm (6.9 x 9.8 in)

Envelope C5

162 x 229 mm (6.4 x 9.0 in)

Envelope C6

114 x 162 mm (4.5 x 6.4 in)

Envelope DL

110 x 220 mm (4.3 x 8.7 in)

Custom

76 x 127 mm to 312 x 470 mm (3.0 x 5.0 in) to (12.3 x 18.5 in)

Banner printing from Tray 1: Length from 470 mm to 508 mm (18.5 in to 20 in)

Custom

148 x 210 mm to 364 x 297 mm (5.8 x 8.3 in) to (14.3 x 11.7 in)

Custom

148 x 210 mm to 432 x 297 mm (5.8 x 8.3 in) to (17 x 12.7 in)

24 Chapter 3 Input trays and output bins ENWW

Supported paper types

For a complete list of specic HP-brand paper that this product supports, go to www.hp.com/support/

lj700M712.

NOTE: To obtain the best results, select the correct paper size and type in the print driver before printing.

Table 3-2 Supported paper types

Paper type Tray 1 Tray 2 and Tray 3 Optional 500-sheet

trays

Plain

HP EcoSMART Lite

Light 60–74 g

Intermediate 85–95 g

Bond

Recycled

Mid-Weight 96–110 g

Heavy 111–130 g

Extra Heavy 131–175 g

Cardstock 176–220 g

Transparency

Labels

Letterhead

Envelope

Heavy Envelope

3,500-sheet highcapacity tray

Automatic duplex printing

Preprinted

Prepunched

Colored

Rough

Heavy Rough

ENWW Supported paper types 25

Congure trays

The product automatically prompts you to congure a tray for type and size in the following situations:

●

When you load paper into the tray

●

When you specify a particular tray or paper type for a print job through the print driver or a software program and the tray is not congured to match the print-job’s settings

NOTE: The prompt does not display if you are printing from Tray 1, and Tray 1 is congured for the Any Size

paper size and the Any Type paper type settings. In this situation, if the print job does not specify a tray, the product prints from Tray 1, even if the paper size and type settings in the print job do not match the paper loaded in Tray 1.

Congure a tray when loading paper

1. Load paper in the tray. If you are using Tray 2 or Tray 3, close the tray.

2. The tray conguration message displays on the product control panel.

3. Do one of the following:

●

Press the OK button to accept the detected size and type.

●

To modify the paper size or type for the tray, select the Modify option, and then press the OK button.

a. Highlight the correct size, and then press the OK button.

b. Highlight the correct type, and then press the OK button.

Congure a tray to match print job settings

1. In the software program, specify the source tray, the paper size, and the paper type.

2. Send the job to the product.

If the tray needs to be congured, a tray conguration message displays on the product control panel.

3. Load the tray with the specied type and size of paper, and then close the tray.

4. Do one of the following:

●

Press the OK button to accept the detected size and type.

●

To modify the paper size or type for the tray, select the Modify option, and then press the OK button.

a. Highlight the correct size, and then press the OK button.

b. Highlight the correct type, and then press the OK button.

Congure a tray by using the control panel

You can also congure the trays for type and size without a prompt from the product.

26 Chapter 3 Input trays and output bins ENWW

1. On the product control panel, press the Home button.

2. Open the Trays menu.

3. Highlight the paper size or type setting for the tray that you want to congure, and then press the OK

button.

4. Highlight the paper size or paper type from the list of options, and then press the OK button.

ENWW Congure trays 27

Alternative letterhead mode

Use the Alternative Letterhead Mode feature so that you can load letterhead or preprinted paper into the tray the same way for all print or copy jobs, whether you are printing or copying to one side of the sheet of paper or to both sides. When using this mode, load paper the same way you would for automatic duplex printing.

To use the feature, enable it by using the product control-panel menus. To use the feature with Windows, you also need to enable the feature in the print driver and congure the paper type in the print driver.

Enable Alternative Letterhead Mode by using the product control-panel menus

1. On the product control panel, press the Home button.

2. Open the following menus:

●

Administration

●

Manage Trays

●

Alternative Letterhead Mode

3. Select the Enable option, and press the OK button.

To print with Alternative Letterhead Mode for Windows, perform the following procedure for each print job.

Print with Alternative Letterhead Mode (Windows)

1. From the software program, select the Print option.

2. Select the product, and then click the Properties or Preferences button.

3. Click the Advanced tab.

4. Expand the Printer Features list.

5. Open the Alternative Letterhead Mode drop-down list, and click the On option.

6. Click the Apply button.

7. Click the Paper/Quality tab.

8. From the Paper type drop-down list, click the More... option.

9. Expand the list of Type is: options.

10. Expand the list of Other options, and then click the Letterhead option. Click the OK button.

11. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK button

to print the job.

28 Chapter 3 Input trays and output bins ENWW

Tray 1

Tray capacity and paper orientation

To prevent jams, do not overll trays. Be sure the top of the stack is below the tray-full indicator. For short/ narrow and heavy/glossy paper, load paper to less than half of the tray-full indicators.

Table 3-3 Tray 1 capacity

Paper type Specications Quantity

Paper Range:

60 g/m2 (16 lb) to 199g/m2 (53 lb)

Envelopes

Labels up to 0.23 mm (9 mils) thick Maximum stack height: 13 mm (0.5 in)

Transparencies 0.10 to 0.13 mm (4 to 5 mils) thick Maximum stack height: 13 mm (0.5 in)

75 g/m2 (20 lb) to 90 g/m2 (24 lb)

Maximum stack height: 13 mm (0.5 in)

Up to 100 sheets of 60 to 120 g/m2 (16 to 32 lb)

Fewer than 100 sheets of (120 to 199 g/m2) (32 to 53 lb) paper

Up to 10 envelopes

Table 3-4 Tray 1 paper orientation

Single-sided printing Manual duplex printing and Alternative

Letterhead Mode

Face-up

Top edge leading into the product

Face-down

Long edge leading into the product, top edge at the front of the product

Envelopes

Face-up

Short, postage end leading into the product

ENWW Tray 1 29

Load Tray 1

1. Open Tray 1.

2. Pull out the paper support.

3. For paper larger than Letter or A4 size, fold out the

extension.

30 Chapter 3 Input trays and output bins ENWW

4. Slide the paper-width guides wider than the paper.

5. Load the paper into the tray. Make sure that the

paper ts under the tabs and below the maximumheight indicators.

6. Adjust the paper-width guides so that they lightly

touch the paper stack but do not bend the paper.

ENWW Tray 1 31

Tray 2 and Tray 3

Tray capacity and paper orientation

Table 3-5 Tray 2 and Tray 3 capacity

Paper type Specications Quantity

Paper Range:

60 g/m2 (16 lb) to 130 g/m2 (35 lb)

Table 3-6 Tray 2 and Tray 3 paper orientation

Single-sided printing Automatic duplex printing and Alternative

Letterhead Mode

Face-down

Top edge at the front of the tray

Face-up

Bottom edge at the front of the tray

Equivalent to 250 sheets of 75 g/m2 (20 lb)

Envelopes

Print envelopes only from Tray 1.

32 Chapter 3 Input trays and output bins ENWW

Load Tray 2 and Tray 3

1. Open the tray.

2. Adjust the paper-guides to the correct paper size.

ENWW Tray 2 and Tray 3 33

3. Load the paper into the tray. Make sure that the

stack is at at all four corners and that the top of the stack is below the maximum-height indicators.

4. Close the tray.

34 Chapter 3 Input trays and output bins ENWW

500-sheet trays

500-sheet tray capacity and paper orientation

Table 3-7 500-sheet tray capacity

Paper type Specications Quantity

Paper Range:

60 g/m2 (16 lb) to 130 g/m2 (35 lb)

Table 3-8 500-sheet tray paper orientation

Single-sided printing Automatic duplex printing and Alternative

Letterhead Mode

Face-down

Top edge at the front of the tray

Face-up

Bottom edge at the front of the tray

Equivalent to 500 sheets of 75 g/m2 (20 lb)

Envelopes

Print envelopes only from Tray 1.

ENWW 500-sheet trays 35

Load the 500-sheet trays

1. Open the tray.

2. Adjust the paper-size guides to the correct paper

size.

36 Chapter 3 Input trays and output bins ENWW

3. Load the paper into the tray. Make sure that the

stack is at at all four corners and that the top of the stack is below the maximum-height indicators.

4. Close the tray.

ENWW 500-sheet trays 37

3,500-sheet high-capacity tray

3,500-sheet high-capacity input capacity and paper orientation

Table 3-9 3,500-sheet high-capacity input tray capacity

Paper type Specications Quantity

Paper Range:

60 g/m2 (16 lb) to 130 g/m2 (35 lb)

Table 3-10 3,500-sheet high-capacity input tray paper orientation

Single-sided printing Automatic duplex printing and Alternative

Letterhead Mode

Face-up

Top edge at the back of the tray

Face-down

Top edge at the back of the tray

Load the 3,500-sheet high-capacity tray

The 3,500-sheet high-capacity tray supports only A4 and Letter-size paper.

1. Open the right and left sides of the tray.

Equivalent to 3,500 sheets of 75 g/m2 (20 lb)

Envelopes

Print envelopes only from Tray 1.

38 Chapter 3 Input trays and output bins ENWW

2. On each side, adjust the paper-size lever to the

correct position for the paper you are using.

3. Load full reams of paper into each side of the tray.

The right side holds 1,500 sheets of paper. The left side holds 2,000 sheets of paper.

NOTE: For best results, load full reams of paper.

Avoid dividing reams into smaller sections.

4. Close the right and left sides of the tray.

ENWW 3,500-sheet high-capacity tray 39

Load and print labels

Introduction

To print on sheets of labels, use Tray 2 or one of the optional 550-sheet trays. Tray 1 does not support labels.

To print labels using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the labels into the tray after sending the print job to the printer. When using manual feed, the printer waits to print the job until it detects the tray has been opened and closed.

Manually feed labels

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to

open the print driver.

NOTE: The name of the button varies for dierent software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and

then select the printer.

3. Click or tap the Paper/Quality tab.

4. In the Paper size drop-down list, select the correct size for the sheets of labels.

5. In the Paper type drop-down list, select Labels.

6. In the Paper source drop-down list, select Manual feed.

NOTE: When using manual feed, the printer prints from the lowest-numbered tray that is congured for

the correct size of paper, so it is not necessary to specify a particular tray. For example, if Tray 2 is congured for labels, the printer will print from Tray 2. If Tray 3 is installed and congured for labels, but Tray 2 is not congured for labels, the printer will print from Tray 3.

7. Click the OK button to close the Document Properties dialog box.

8. In the Print dialog box, click the OK button to print the job.

40 Chapter 3 Input trays and output bins ENWW

9. Load sheets of labels face-up with the top of the sheet toward the right side of the printer.

ENWW Load and print labels 41

Use paper output options

Output bin

The standard output bin collects paper face-down, in the correct order.

The standard output bin holds up to 250 sheets of 75 g/m2 (20 lb) paper.

42 Chapter 3 Input trays and output bins ENWW

4 Parts, supplies, and accessories

●

Order parts, accessories, and supplies

●

HP policy on non-HP supplies

●

HP anticounterfeit Web site

●

Print when a toner cartridge is at estimated end of life

●

Enable or disable the Very Low Settings options from the control panel

●

Customer self-repair parts

●

Accessories

●

Toner cartridge

ENWW 43

Order parts, accessories, and supplies

Order supplies and paper www.hp.com/go/suresupply

Order genuine HP parts or accessories www.hp.com/buy/parts

Order through service or support providers Contact an HP-authorized service or support provider.

Order using HP software The HP Embedded Web Server contains a link to the HP SureSupply

Web site, which provides options for purchasing Original HP supplies.

44 Chapter 4 Parts, supplies, and accessories ENWW

HP policy on non-HP supplies

HP Company cannot recommend the use of non-HP toner cartridges, either new or remanufactured.

NOTE: For HP printer products, the use of a non-HP toner cartridge or a relled toner cartridge does not aect

either the warranty to the customer or any HP support contract with the customer. However, if product failure or damage is attributable to the use of a non-HP toner cartridge or relled toner cartridge, HP will charge its standard time and materials charges to service the product for the particular failure or damage.

ENWW HP policy on non-HP supplies 45

HP anticounterfeit Web site

Go to www.hp.com/go/anticounterfeit when you install an HP toner cartridge and the control-panel message says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem.

Your toner cartridge might not be a genuine HP toner cartridge if you notice the following:

●

The supplies status page indicates that a non-HP supply is installed.

●

You are experiencing a high number of problems with the cartridge.

●

The cartridge does not look like it usually does (for example, the packaging diers from HP packaging).

46 Chapter 4 Parts, supplies, and accessories ENWW

Print when a toner cartridge is at estimated end of life

<Supply> Low This message displays when a supply is nearing the estimated end

<Supply> Very Low This message displays when a supply is at its estimated end of

of its useful life.

useful life. Print-quality problems can occur when using a supply that is at its estimated end of life.

Continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality. To redistribute the toner, remove the toner cartridge from the printer and gently rock the cartridge back and forth about its horizontal axis. For graphical representation, see cartridge replacement instructions. Reinsert the toner cartridge into the printer and close the cover.

ENWW Print when a toner cartridge is at estimated end of life 47

Enable or disable the Very Low Settings options from the control panel

You can enable or disable the default settings at any time, and you do not have to re-enable them when you install a new cartridge.

1. From the product control panel, press the Home button.

2. Open the following menus:

●

Administration

●

Manage Supplies

●

Supply Settings

3. Open one of the following options:

●

Black Cartridge

●

Maintenance Kit

4. Select the Very Low Settings option.

5. Select one of the following options:

●

Select the Stop option to set the product to stop printing (including printing faxes) until you replace the cartridge.

●

Select the Prompt to continue option to set the product to stop printing (including printing faxes) and prompt you to replace the cartridge. You can acknowledge the prompt and continue printing.

●

Select the Continue option to set the product to alert you that the cartridge is very low but to continue printing.

NOTE: Using the Continue setting allows printing beyond Very Low without customer interaction and

can result in unsatisfactory print quality.

If you select the Stop or Prompt to continue option, the product stops printing when it reaches the Very Low threshold. When you replace the cartridge, the product automatically resumes printing.

When the product is set to the Stop or Prompt to continue option, there is some risk that faxes will not print when the product resumes printing. This can occur if the product has received more faxes than the memory can hold while the product is waiting.

The product can print faxes without interruption when it passes the Very Low threshold if you select the Continue option for color and black cartridges, but print quality might degrade.

Once an HP supply has reached Very Low, HP’s premium Protection Warranty on that supply has ended.

48 Chapter 4 Parts, supplies, and accessories ENWW

Customer self-repair parts

The following customer self-repair parts are available for the product.

●

Parts listed as Mandatory self-replacement are to be installed by customers, unless you are willing to pay HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is not provided under the HP product warranty.

●

Parts listed as Optional self-replacement can be installed by HP service personnel at your request for no additional charge during the product warranty period.

NOTE: For more information, go to www.hp.com/go/customerselfrepair/lj700M712.

Table 4-1 Customer self-repair parts

Item Description Self-replacement options Part number

Hard disk drive kit Replacement 320 GB HP High-Performance

Secure Hard Disk

Replacement 320 GB HP High-Performance

Secure Hard Disk (Government option)

Formatter assembly kit Replacement formatter assembly kit Mandatory CF235-67902

Replacement formatter assembly kit—China Mandatory CF235-67903

Solid-state memory (SSM) module Replacement memory module, 16 GB Optional CF235-67904

DIMM memory Replacement 512 MB DIMM memory Mandatory CF235-67919

Tray 1 pickup roller/separation pad kit Replacement pickup roller and separation

pad for Tray 1

Tray 2 and Tray 3 pickup roller/separation pad kit

Tray 2 assembly kit Replacement for Tray 2 Mandatory CF235-67911

Tray 3 assembly kit Replacement for Tray 3 Mandatory CF235-67912

1x500-sheet feeder Replacement 1x500-sheet feeder Mandatory CF235-67914

Tray 3, 4, 5, and 6 roller kit Replacement pickup, feed, and separation

Tray 4, 5, or 6 assembly kit Tray assembly Mandatory CF235-67917

Replacement pickup roller and separation pad for Tray 2 or Tray 3

rollers for Trays 3, 4, 5, and 6

Optional CF235-67901

Optional CF235-67920

Optional CF235-67906

Optional CF235-67909

Mandatory CE710-69008

1x500-sheet feeder with stand kit Optional 500-sheet feeder with stand Mandatory CF235-67915

3x500-sheet feeder with stand kit Optional 3x500-sheet feeder with stand Mandatory CF235-67916

3,500-sheet high-capacity input feeder with stand kit

3,500-sheet high-capacity input feeder left tray assembly

3,500-sheet high-capacity input feeder right tray assembly

3,500-sheet tray roller kit Replacement pickup, feed, and separation

Transfer-roller kit Replacement transfer roller Mandatory CF235-67910

Optional 3,500-sheet high-capacity input feeder with stand

Left tray for the 3,500-sheet high-capacity input feeder

Right tray for the 3,500-sheet high-capacity input feeder

rollers for the 3,500-sheet high-capacity input feeder

Mandatory CF235-67918

Mandatory CF235-60103

Mandatory CF235-60104

Mandatory 5851-5011

ENWW Customer self-repair parts 49

Table 4-1 Customer self-repair parts (continued)

Item Description Self-replacement options Part number

Duplexer kit Optional duplexer kit Mandatory CF235-67913

Fuser assembly kit (110V) Replacement 110V fuser assembly kit Mandatory CF235-67921

Fuser assembly kit (220V) Replacement 220V fuser assembly kit Mandatory CF235-67922

Maintenance kit (110V) Product maintenance kit

●

110-Volt fuser

●

Transfer roller

●

Tray 1 pickup roller and separation pad

●

Tray 2 and 3 pickup and feed rollers

●

Tray 2 and 3 separation pads

Maintenance kit (220V) Product maintenance kit

●

220-Volt fuser

●

Transfer roller

●

Tray 1 pickup roller and separation pad

●

Tray 2 and 3 pickup and feed rollers

●

Tray 2 and 3 separation pads

Trays 3, 4, 5, and 6 label kit Replacement labels for Trays 3, 4, 5, and 6 Mandatory CE707-00001

Toner cartridge Standard capacity Mandatory CF214-67901

High capacity Mandatory CF214-67902

Power cable 220V – 10A Replacement cable – China Mandatory 8121-0943

Mandatory CF235-67907

Mandatory CF235-67908

Power cable 110V – 13A Replacement cable – Taiwan Mandatory 8121-0964

Power cable 220V –10A Replacement cable – Korea, EU generic Mandatory 8121-0731

Power cable 110V – 12A Replacement cable – Japan Mandatory 8121-1143

Power cable 220V – 6A Replacement cable – India Mandatory 8121-0564

Power cable 220V – 10A Replacement cable – UK/Asia Pacic Mandatory 8121-0739

Power cable 220V – 10A Replacement cable – Australia/New Zealand Mandatory 8121-0837

Power cable 220V – 10A Replacement cable – Israel Mandatory 8121-1004

Power cable 220V – 10A Replacement cable – Denmark Mandatory 8121-0733

Power cable 220V – 10A Replacement cable – South Africa Mandatory 8121-0737

Power cable 220V – 10A Replacement cable – Switzerland Mandatory 8121-0738

Power cable 110V – 10A Brazil Replacement cable – Brazil Mandatory 8121-1071

Power cable 220V – 10A Argentina Replacement cable – Argentina Mandatory 8121-0729

Power cable 110V – 13A North America Replacement cable – North America Mandatory 8121-0740

50 Chapter 4 Parts, supplies, and accessories ENWW

Table 4-1 Customer self-repair parts (continued)

Item Description Self-replacement options Part number

Power cable 220V – 10A South America/ Chile/Peru

Power cable 220V / 110V – Thailand/ Philippines

Replacement cable – South America/Chile/ Peru

Replacement cable – Thailand/Philippines Mandatory 8121-0734

Mandatory 8121-0735

ENWW Customer self-repair parts 51

Accessories

Item Description Part number

500-sheet tray and feeder unit Optional tray to increase paper capacity CF239A

1x500-sheet feeder, cabinet, and stand Optional tray to increase paper capacity CF243A

3x500-sheet feeder and stand Optional tray to increase paper capacity CF242A

3,500-sheet high-capacity input and stand Optional tray to increase paper capacity CF245A

Duplex printing assembly Optional accessory to print on both sides of

the paper

HP Jetdirect print servers HP Jetdirect ew2500 Wireless Print Server J8021A

HP Jetdirect 2700w USB Wireless Print

Server

USB cable Standard USB-compatible device connector,

2 m (6.5 ft)

DIMM memory Optional 512 MB DIMM memory CE483A

CF240A

J8026A

C6518A

52 Chapter 4 Parts, supplies, and accessories ENWW

Toner cartridge

Toner-cartridge view

1 Imaging drum

CAUTION: Do not touch the shutter or the surface of the roller. Doing so can damage the cartridge.

2 Memory chip

3 Pull-tab for the sealing tape

ENWW Toner cartridge 53

Toner-cartridge information

Capacity Cartridge number Part number

Standard-capacity replacement black toner cartridge

High-capacity replacement black toner cartridge

For more information about supplies, go to www.hp.com/go/learnaboutsupplies.

The information contained herein is subject to change without notice. For the latest supplies information go to

www.hp.com/go/lj700M712_manuals.

Recycle the toner cartridge

To recycle a genuine HP toner cartridge, place the used cartridge in the box in which the new cartridge arrived. Use the enclosed return label to send the used supply to HP for recycling. For complete information, see the recycling guide that is included with each new HP supply item.

Toner-cartridge storage

Do not remove the toner cartridge from its package until you are ready to use it.

CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes.

HP policy on non-HP toner cartridges

14A CF214A

14X CF214X

HP Company cannot recommend the use of non-HP toner cartridges, either new or remanufactured.

NOTE: Any damage caused by a non-HP toner cartridge is not covered under the HP warranty and service

agreements.

54 Chapter 4 Parts, supplies, and accessories ENWW

Replace the toner cartridge

CAUTION: If toner gets on clothing, wipe it o with a dry cloth and wash the clothes in cold water. Hot water

sets toner into fabric.

NOTE: Information about recycling used toner cartridges is on the toner-cartridge box.

1. Press the cartridge-door-release button.

2. Open the cartridge door.

ENWW Toner cartridge 55

3. Remove the used toner cartridge from the product.

4. Remove the new toner cartridge from the bag.

Place the used toner cartridge in the bag for recycling.

5. Grasp the front and back of the toner cartridge,

and distribute the toner by gently rocking the toner cartridge ve or six times.

CAUTION: Do not touch the shutter or the surface

of the roller.

56 Chapter 4 Parts, supplies, and accessories ENWW

6. Remove the shipping tape from the new toner

cartridge. Recycle the tape with the used toner cartridge.

7. Align the toner cartridge with the tracks inside the

product, and insert the toner cartridge until it is rmly seated.

8. Close the cartridge door. After a short time, the

control panel should display the Ready message.

ENWW Toner cartridge 57

58 Chapter 4 Parts, supplies, and accessories ENWW

5 Print

●

Supported print drivers (Windows)

●

Change print-job settings (Windows)

●

Change print-job settings (Mac OS X)

●

Print tasks (Windows)

●

Print tasks (Mac OS X)

●

Additional print tasks (Windows)

●

Additional print tasks (Mac OS X)

●

Store print jobs on the product

●

Add a job-separator page (Windows)

●

Use HP ePrint

●

Use the HP ePrint Mobile Driver

●

Use Apple AirPrint

●

Use HP Smart Print (Windows)

●

Use easy-access USB printing

ENWW 59

Supported print drivers (Windows)

Print drivers provide access to the product features and allow the computer to communicate with the product (using a printer language). The following print drivers are available at www.hp.com/go/lj700M712_software.

HP PCL 6 driver

HP UPD PS driver

HP UPD PCL 5

●

Provided as the default driver on the in-box CD. This driver is automatically installed unless you select a dierent one.

●

Recommended for all Windows environments

●

Provides the overall best speed, print quality, and product-feature support for most users

●

Developed to align with the Windows Graphic Device Interface (GDI) for the best speed in Windows environments

●

Might not be fully compatible with third-party and custom software programs that are based on PCL 5

●

Recommended for printing with Adobe® software programs or with other highly graphics-intensive software programs

●

Provides support for printing from postscript emulation needs, or for postscript ash font support

●

Recommended for general oice printing in Windows environments

●

Compatible with previous PCL versions and older HP LaserJet products

●

The best choice for printing from third-party or custom software programs

●

The best choice when operating with mixed environments, which require the product to be set to PCL 5 (UNIX, Linux, mainframe)

●

Designed for use in corporate Windows environments to provide a single driver for use with multiple product models

HP UPD PCL 6

HP Universal Print Driver (UPD)

The HP Universal Print Driver (UPD) for Windows is a single print driver that gives you instant access to virtually any HP LaserJet product, from any location, without downloading separate drivers. It is built on proven HP print driver technology and has been tested thoroughly and used with many software programs. It is a powerful solution that performs consistently over time.

The HP UPD communicates directly with each HP product, gathers conguration information, and then customizes the user interface to show the product’s unique, available features. It automatically enables features that are available for the product, such as two-sided printing and stapling, so you do not need to enable them manually.

●

Preferred when printing to multiple product models from a mobile Windows computer

●

Recommended for printing in all Windows environments

●

Provides the overall best speed, print quality, and printer feature support for most users

●

Developed to align with Windows Graphic Device Interface (GDI) for best speed in Windows environments

●

Might not be fully compatible with third-party and custom software programs that are based on PCL 5

60 Chapter 5 Print ENWW

For more information, go to www.hp.com/go/upd.

UPD installation modes

Traditional mode

Dynamic mode

●

To use this mode, download UPD from the Internet. Go to www.hp.com/go/upd.

●

Use this mode if you are installing the driver for a single computer.

●

It operates with a specic product.

●

If you use this mode, you must install UPD separately for each computer and for each product.

●

To use this mode, download UPD from the Internet. Go to www.hp.com/go/upd.

●

Dynamic mode allows you to use a single driver installation, so you can discover and print to HP products in any location.

●

Use this mode if you are installing UPD for a workgroup.

ENWW Supported print drivers (Windows) 61

Change print-job settings (Windows)

Change the settings for all print jobs until the software program is closed

The steps can vary; this procedure is most common.

1. From the software program, select the Print option.

2. Select the product, and then click Properties or Preferences.

Change the default settings for all print jobs

1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view): Click

Start, and then click Printers and Faxes.

Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.

Windows Vista: Click the Windows icon in the lower-left corner of the screen, click Control Panel, and then click Printers.

Windows 7: Click the Windows icon in the lower-left corner of the screen, and then click Devices and Printers.

2. Right-click the print-driver icon, and then select Printing Preferences.

Change the product conguration settings

1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view): Click

Start, and then click Printers and Faxes.

Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.

Windows Vista: Click the Windows icon in the lower-left corner of the screen, click Control Panel, and then click Printers.

Windows 7: Click the Windows icon in the lower-left corner of the screen, and then click Devices and Printers.

2. Right-click the print-driver icon, and then select Properties or Printer properties.

3. Click the Device Settings tab.

62 Chapter 5 Print ENWW

Change print-job settings (Mac OS X)

Change the settings for all print jobs until the software program is closed

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then

open a menu for which you want to change the print settings.

4. For each menu, select the print settings that you want to change.

5. Change the settings that you want on the various menus.

Change the default settings for all print jobs

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then

open a menu for which you want to change the print settings.

4. For each menu, select the print settings that you want to save for reuse.

5. In the Presets menu, click the Save As... option, and enter a name for the preset.

6. Click the OK button.

These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option every time you open a program and print.

Change the product conguration settings

1. At the computer, open the Apple menu, click the System Preferences menu, and then click the Print &

Fax icon (OS X v10.5 and 10.6) or the Print & Scan icon (OS X v10.7).

2. Select the product in the left side of the window.

3. Click the Options & Supplies button.

4. Click the Driver tab.

5. Congure the installed options.

ENWW Change print-job settings (Mac OS X) 63

Print tasks (Windows)

Use a printing shortcut (Windows)

1. From the software program, select the Print

option.

2. Select the product, and then click the Properties or

Preferences button.

3. Click the Printing Shortcuts tab.

64 Chapter 5 Print ENWW

4. Select one of the shortcuts. Click the OK button to

close the Document Properties dialog box.

NOTE: When you select a shortcut, the

corresponding settings change on the other tabs in the print driver.

5. In the Print dialog box, click the OK button to print

the job.

ENWW Print tasks (Windows) 65

Create printing shortcuts (Windows)

1. From the software program, select the Print

option.

2. Select the product, and then click the Properties or

Preferences button.

3. Click the Printing Shortcuts tab.

4. Select an existing shortcut as a base.

NOTE: Always select a shortcut before adjusting

any of the settings on the right side of the screen. If you adjust the settings and then select a shortcut, all your adjustments are lost.

66 Chapter 5 Print ENWW

5. Select the print options for the new shortcut.

6. Click the Save As button.

ENWW Print tasks (Windows) 67

7. Enter a name for the shortcut, and then click the

OK button.

8. Click the OK button to close the Document

Properties dialog box. In the Print dialog box, click the OK button to print the job.

68 Chapter 5 Print ENWW

Automatically print on both sides (Windows)

1. From the software program, select the Print

option.

2. Select the product, and then click the Properties or

Preferences button.

3. Click the Finishing tab.

ENWW Print tasks (Windows) 69

4. Select the Print on both sides check box. Click the

OK button to close the Document Properties dialog box.

5. In the Print dialog box, click the OK button to print

the job.

70 Chapter 5 Print ENWW

Manually print on both sides (Windows)

1. From the software program, select the Print

option.

2. Select the product, and then click the Properties or

Preferences button.

3. Click the Finishing tab.

ENWW Print tasks (Windows) 71

4. Select the Print on both sides (manually) check

box. Click the OK button to print the rst side of the job.

5. Retrieve the printed stack from the output bin, and

place it with the printed-side facing down in Tray 1.

6. If prompted, touch the appropriate control panel

button to continue.

72 Chapter 5 Print ENWW

Print multiple pages per sheet (Windows)

1. From the software program, select the Print

option.

2. Select the product, and then click the Properties or

Preferences button.

3. Click the Finishing tab.

ENWW Print tasks (Windows) 73

4. Select the number of pages per sheet from the

Pages per sheet drop-down list.

5. Select the correct Print page borders, Page order,

and Orientation options. Click the OK button to close the Document Properties dialog box.

6. In the Print dialog box, click the OK button to print

the job.

74 Chapter 5 Print ENWW

Select the page orientation (Windows)

1. From the software program, select the Print

option.

2. Select the product, and then click the Properties or

Preferences button.

3. Click the Finishing tab.

ENWW Print tasks (Windows) 75

4. In the Orientation area, select the Portrait or

Landscape option.

To print the page image upside down, select the Rotate by 180 degrees option.

Click the OK button to close the Document Properties dialog box.

5. In the Print dialog box, click the OK button to print

the job.

76 Chapter 5 Print ENWW

Select the paper type (Windows)

1. From the software program, select the Print

option.

2. Select the product, and then click the Properties or

Preferences button.

3. Click the Paper/Quality tab.

4. From the Paper type drop-down list, click the

More... option.

ENWW Print tasks (Windows) 77

5. Expand the list of Type is: options.

6. Expand the category of paper types that best

describes your paper.

78 Chapter 5 Print ENWW

7. Select the option for the type of paper you are

using, and click the OK button.

8. Click the OK button to close the Document

Properties dialog box. In the Print dialog box, click the OK button to print the job.

ENWW Print tasks (Windows) 79

Print the rst or last page on dierent paper (Windows)

1. From the software program, select the Print

option.

2. Select the product, and then click the Properties or

Preferences button.

3. Click the Paper/Quality tab.

4. In the Special pages area, click the Print pages on

dierent paper option, and then click the Settings button.

80 Chapter 5 Print ENWW

5. In the Pages in document area, select either the

First or Last option.

6. Select the correct options from the Paper source

and Paper type drop-down lists. Click the Add button.

7. If you are printing both the rst and last pages on

dierent paper, repeat steps 5 and 6, selecting the options for the other page.

ENWW Print tasks (Windows) 81

8. Click the OK button.

9. Click the OK button to close the Document

Properties dialog box. In the Print dialog box, click the OK button to print the job.

82 Chapter 5 Print ENWW

Scale a document to t page size (Windows)

1. From the software program, select the Print

option.

2. Select the product, and then click the Properties or

Preferences button.

3. Click the Eects tab.

ENWW Print tasks (Windows) 83

4. Select the Print document on option, and then

select a size from the drop-down list.

Click the OK button to close the Document Properties dialog box.

5. In the Print dialog box, click the OK button to print

the job.

84 Chapter 5 Print ENWW

Create a booklet (Windows)

1. From the software program, select the Print

option.

2. Select the product, and then click the Properties or

Preferences button.

3. Click the Finishing tab.

4. Select the Print on both sides check box.

ENWW Print tasks (Windows) 85

5. In the Booklet layout drop-down list, click the Left

binding or Right binding option. The Pages per sheet option automatically changes to 2 pages per sheet.

Click the OK button to close the Document Properties dialog box.

6. In the Print dialog box, click the OK button to print

the job.

86 Chapter 5 Print ENWW

Print tasks (Mac OS X)

Use a printing preset (Mac OS X)

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. In the Presets menu, select the printing preset.

4. Click the Print button.

NOTE: To use print-driver default settings, select the standard option.

Create a printing preset (Mac OS X)

Use printing presets to save the current print settings for reuse.

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then

open a menu for which you want to change the print settings.

4. For each menu, select the print settings that you want to save for reuse.

5. In the Presets menu, click the Save As... option, and enter a name for the preset.

6. Click the OK button.

Automatically print on both sides (Mac OS X)

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then

click the Layout menu.

4. Select a binding option from the Two-Sided drop-down list.

5. Click the Print button.

Manually print on both sides (Mac OS X)

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select this product.

3. Open the Manual Duplex menu.

4. Click the Manual Duplex box, and select a binding option.

ENWW Print tasks (Mac OS X) 87

5. Click the Print button.

6. Go to the product, and remove any blank paper that is in Tray 1.

7. Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input

tray.

8. If prompted, press the appropriate control panel button to continue.

Print multiple pages per sheet (Mac OS X)

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then

click the Layout menu.

4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on each sheet.

5. In the Layout Direction area, select the order and placement of the pages on the sheet.

6. From the Border menu, select the type of border to print around each page on the sheet.

7. Click the Print button.

Select the page orientation (Mac OS X)

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. In the Copies & Pages menu, click the Page Setup button.

4. Click the icon that represents the page orientation that you want to use, and then click the OK button.

5. Click the Print button.

Select the paper type (Mac OS X)

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then

click the Finishing menu.

4. Select a type from the Media Type drop-down list.

5. Click the Print button.

88 Chapter 5 Print ENWW

Print a cover page (Mac OS X)

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then

click the Cover Page menu.

4. Select where to print the cover page. Click either the Before Document button or the After Document

button.

5. In the Cover Page Type menu, select the message that you want to print on the cover page.

NOTE: To print a blank cover page, select the standard option from the Cover Page Type menu.

6. Click the Print button.

Scale a document to t page size (Mac OS X)

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then

click the Paper Handling menu.

4. In the Destination Paper Size area, click the Scale to t paper size box, and then select the size from the

drop-down list.

5. Click the Print button.

Create a booklet (Mac OS X)

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then

click the Layout menu.

4. Select a binding option from the Two-Sided drop-down list.

5. Open the menus drop-down list, and then click the Booklet Printing menu.

6. Click the Format Output As Booklet box, and select a binding option.

7. Select the paper size.

8. Click the Print button.

ENWW Print tasks (Mac OS X) 89

Additional print tasks (Windows)

Cancel a print job (Windows)

NOTE: If the print job is too far into the printing process, you might not have the option to cancel it.

1. If the print job is currently printing, cancel it from the product control panel by following this procedure:

a. On the product control panel, press the Stop button.

b. The product asks you to conrm the deletion. Press the OK button.

2. You can also cancel a print job from a software program or a print queue.

●

Software program: Typically, a dialog box is briey displayed on the computer screen, allowing you to cancel the print job.

●

Windows print queue: If a print job is waiting in a print queue (computer memory) or print spooler, delete the job there.

●

Windows XP, Server 2003, or Server 2008: Click Start, click Settings, and then click Printers and Faxes. Double-click the product icon to open the window, right-click the print job that you want to cancel, and then click Cancel.

●

Windows Vista: Click the Windows icon in the lower left corner of the screen, click Settings, and then click Printers. Double-click the product icon to open the window, right-click the print job that you want to cancel, and then click Cancel.

●

Windows 7: Click the Windows icon in the lower left corner of the screen, and then click Devices and Printers. Double-click the product icon to open the window, right-click the print job that you want to cancel, and then click Cancel.

Select the paper size (Windows)

1. From the software program, select the Print option.

2. Select the product, and then click the Properties or Preferences button.

3. Click the Paper/Quality tab.

4. Select a size from the Paper size drop-down list.

5. Click the OK button.

6. In the Print dialog box, click the OK button to print the job.

Select a custom paper size (Windows)

1. From the software program, select the Print option.

2. Select the product, and then click the Properties or Preferences button.

3. Click the Paper/Quality tab.

4. Click the Custom button.

90 Chapter 5 Print ENWW

HP LaserJet M712 User's Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Product introduction

Product comparison

Product views

Product front-right view

Product front-left view

Interface ports

Serial number and model number location

Control panel

Control-panel layout

Control-panel help

Product reports

2 Connect the product and install software

Connect the product to a computer by using a USB cable and install the software (Windows)

Connect the product to a network by using a network cable and install the software (Windows)

Install the software

Connect the product to a computer by using a USB cable and install the software (Mac OS X)

Connect the product to a network by using a network cable and install the software (Mac OS X)

Install the software

3 Input trays and output bins

Supported paper sizes

Supported paper types

Alternative letterhead mode

Tray 1

Tray capacity and paper orientation

Tray 2 and Tray 3

Tray capacity and paper orientation

500-sheet trays

500-sheet tray capacity and paper orientation

3,500-sheet high-capacity tray

3,500-sheet high-capacity input capacity and paper orientation

Load the 3,500-sheet high-capacity tray

Load and print labels

Introduction

Manually feed labels

Use paper output options

Output bin

4 Parts, supplies, and accessories

Order parts, accessories, and supplies

HP policy on non-HP supplies

HP anticounterfeit Web site

Print when a toner cartridge is at estimated end of life

Enable or disable the Very Low Settings options from the control panel

Customer self-repair parts

Accessories

Toner cartridge

Toner-cartridge view

Toner-cartridge information

Recycle the toner cartridge

Toner-cartridge storage

HP policy on non-HP toner cartridges

Replace the toner cartridge

5 Print

Supported print drivers (Windows)

HP Universal Print Driver (UPD)

UPD installation modes

Change print-job settings (Windows)

Change the settings for all print jobs until the software program is closed

Change the default settings for all print jobs

Change print-job settings (Mac OS X)

Change the settings for all print jobs until the software program is closed

Change the default settings for all print jobs

Print tasks (Windows)

Use a printing shortcut (Windows)

Create printing shortcuts (Windows)

Automatically print on both sides (Windows)

Manually print on both sides (Windows)

Print multiple pages per sheet (Windows)

Select the page orientation (Windows)

Select the paper type (Windows)

Create a booklet (Windows)

Print tasks (Mac OS X)

Use a printing preset (Mac OS X)

Create a printing preset (Mac OS X)

Automatically print on both sides (Mac OS X)

Manually print on both sides (Mac OS X)

Print multiple pages per sheet (Mac OS X)