HP LaserJet M601, LaserJet M602, LaserJet M603 User's Guide

HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer
User Guide
Copyright and License
Trademark Credits
© Copyright 2017 HP Development Company, L.P.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Edition 1, 8/2017
Adobe®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated.
Intel® Core™ is a trademark of Intel Corporation in the U.S. and other countries.
Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.
UNIX® is a registered trademark of The Open Group.
ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.
Conventions used in this guide
TIP: Tips provide helpful hints or shortcuts.
NOTE: Notes provide important information to explain a concept or to complete a task.
CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging the product.
WARNING! Warnings alert you to specic procedures that you should follow to avoid personal injury,
catastrophic loss of data, or extensive damage to the product.
ENWW iii
iv Conventions used in this guide ENWW
Table of contents
1 Product basics ........................................................................................................................................................................................... 1
Product comparison ................................................................................................................................................................. 2
HP LaserJet Enterprise 600 M601 models ...................................................................................................... 2
HP LaserJet Enterprise 600 M602 models ...................................................................................................... 3
HP LaserJet Enterprise 600 M603 models ...................................................................................................... 4
Environmental features ........................................................................................................................................................... 5
Accessibility features ................................................................................................................................................................ 6
Product views ............................................................................................................................................................................ 7
Front view .............................................................................................................................................................. 7
Rear view ............................................................................................................................................................... 8
Interface ports ...................................................................................................................................................... 9
Serial number and model number location ..................................................................................................... 9
2 Control panel menus .............................................................................................................................................................................. 11
Control-panel layout .............................................................................................................................................................. 12
Retrieve Job from USB menu ............................................................................................................................................... 14
Retrieve Job from Device Memory menu ........................................................................................................................... 15
Supplies menu ........................................................................................................................................................................ 16
Trays menu ............................................................................................................................................................................. 17
Administration menu ............................................................................................................................................................. 18
Reports menu .................................................................................................................................................... 18
General Settings menu ..................................................................................................................................... 18
Retrieve From USB Settings menu ................................................................................................................. 20
General Print Settings menu ........................................................................................................................... 21
Default Print Options menu ............................................................................................................................. 23
Display Settings menu ...................................................................................................................................... 23
Manage Supplies menu .................................................................................................................................... 24
Manage Trays menu ......................................................................................................................................... 25
Stapler/Stacker Settings menu ....................................................................................................................... 26
Multi-Bin Mailbox Settings menu .................................................................................................................... 26
Network Settings menu ................................................................................................................................... 27
Troubleshooting menu ..................................................................................................................................... 30
ENWW v
Device Maintenance menu .................................................................................................................................................... 31
Backup/Restore menu ...................................................................................................................................... 31
Calibrate/Cleaning menu .................................................................................................................................. 31
USB Firmware Upgrade menu ......................................................................................................................... 32
Service menu ...................................................................................................................................................... 32
3 Software for Windows ........................................................................................................................................................................... 33
Supported operating systems and printer drivers for Windows .................................................................................... 34
Select the correct printer driver for Windows .................................................................................................................... 35
HP Universal Print Driver (UPD) ....................................................................................................................... 35
UPD installation modes ............................................................................................................... 36
Change print job settings for Windows .............................................................................................................................. 37
Priority for print settings .................................................................................................................................. 37
Change the settings for all print jobs until the software program is closed ............................................ 37
Change the default settings for all print jobs ............................................................................................... 37
Change the product conguration settings ................................................................................................... 37
Remove the printer driver from Windows .......................................................................................................................... 39
Supported utilities for Windows .......................................................................................................................................... 40
Priority for print settings .................................................................................................................................. 40
HP Embedded Web Server ............................................................................................................................... 40
HP ePrint ............................................................................................................................................................. 40
Software for other operating systems ............................................................................................................................... 41
4 Use the product with Mac ...................................................................................................................................................................... 43
Software for Mac .................................................................................................................................................................... 44
Supported operating systems and printer drivers for Mac ......................................................................... 44
Install software for Mac operating systems .................................................................................................. 44
Install software for Mac computers connected directly to the product ............................... 44
Install software for Mac computers on a wired network ........................................................ 45
Congure the IP address ......................................................................................... 45
Install the software .................................................................................................. 46
Remove the printer driver from Mac operating systems ............................................................................ 46
Priority for print settings for Mac .................................................................................................................... 48
Change printer-driver settings for Mac .......................................................................................................... 48
Change the settings for all print jobs until the software program is closed ....................... 48
Change the default settings for all print jobs ........................................................................... 48
Change the product conguration settings .............................................................................. 48
Software for Mac computers ........................................................................................................................... 49
HP Utility for Mac ........................................................................................................................... 49
Open the HP Printer Utility ...................................................................................... 49
HP Utility features .................................................................................................... 49
vi ENWW
Supported utilities for Mac ............................................................................................................................... 50
HP Embedded Web Server .......................................................................................................... 50
HP ePrint ........................................................................................................................................ 50
AirPrint ............................................................................................................................................ 50
Basic print tasks with Mac ..................................................................................................................................................... 51
Cancel a print job with Mac .............................................................................................................................. 51
Change the paper size and type with Mac ..................................................................................................... 51
Resize documents or print on a custom paper size with Mac .................................................................... 51
Create and use printing presets with Mac ..................................................................................................... 51
Print a cover page with Mac ............................................................................................................................. 52
Use watermarks with Mac ................................................................................................................................ 52
Print multiple pages on one sheet of paper with Mac ................................................................................. 53
Print on both sides of the page (duplex printing) with Mac ........................................................................ 53
Store jobs with Mac ........................................................................................................................................... 53
Solve problems with a Mac ................................................................................................................................................... 55
5 Connect the product with Windows ..................................................................................................................................................... 57
Printer sharing disclaimer ..................................................................................................................................................... 58
Connect with USB ................................................................................................................................................................... 58
CD installation .................................................................................................................................................... 58
Connect to a network with Windows .................................................................................................................................. 59
Supported network protocols ......................................................................................................................... 59
Install the product on a wired network with Windows ................................................................................ 60
Congure the IP address .............................................................................................................. 60
Install the software ....................................................................................................................... 62
Congure network settings with Windows ................................................................................................... 63
View or change network settings ............................................................................................... 63
Set or change the network password ....................................................................................... 63
Manually congure IPv4 TCP/IP parameters from the control panel ................................... 64
Manually congure IPv6 TCP/IP parameters from the control panel ................................... 65
Link speed and duplex settings .................................................................................................. 66
6 Paper and print media ........................................................................................................................................................................... 67
Understand paper use ........................................................................................................................................................... 68
Special paper guidelines ................................................................................................................................... 68
Change the printer driver to match the paper type and size in Windows ..................................................................... 70
Supported paper sizes .......................................................................................................................................................... 71
Supported paper types ......................................................................................................................................................... 73
Supported paper types for input options ...................................................................................................... 73
Supported paper types for output options ................................................................................................... 74
Tray and bin capacity ............................................................................................................................................................. 75
ENWW vii
Load paper trays .................................................................................................................................................................... 76
Load Tray 1 ......................................................................................................................................................... 76
Load Tray 2 or an optional 500-sheet tray ................................................................................................... 77
Load an optional 1,500-sheet tray ................................................................................................................. 79
Paper orientation for loading trays ................................................................................................................ 81
Load letterhead, preprinted, or prepunched paper ................................................................. 81
Load envelopes ............................................................................................................................. 82
Congure trays ....................................................................................................................................................................... 83
Congure a tray when loading paper ............................................................................................................. 83
Congure a tray to match print job settings ................................................................................................. 83
Congure a tray from the control panel ........................................................................................................ 83
Select an output bin ............................................................................................................................................................... 85
Print to the top (standard) output bin ............................................................................................................ 85
Print to the rear output bin .............................................................................................................................. 85
Print to the optional stacker or stapler/stacker ............................................................................................ 86
Print to the 5-bin mailbox ................................................................................................................................ 87
7 Print cartridges ....................................................................................................................................................................................... 89
Print cartridge information ................................................................................................................................................... 90
Supplies views ........................................................................................................................................................................ 91
Print cartridge views ......................................................................................................................................... 91
Manage print cartridges ........................................................................................................................................................ 92
Change settings for print cartridges ............................................................................................................... 92
Print when a print cartridge is at estimated end of life .......................................................... 92
Enable or disable the Very Low Settings options from the control panel ........................... 92
Print with EconoMode .................................................................................................................. 93
Store and recycle supplies ............................................................................................................................... 93
Recycle supplies ............................................................................................................................ 93
Print-cartridge storage ................................................................................................................ 93
HP policy on non-HP print cartridges ........................................................................................ 93
HP anticounterfeit Web site ............................................................................................................................. 93
Replacement instructions ..................................................................................................................................................... 95
Replace the print cartridge .............................................................................................................................. 95
Replace staples .................................................................................................................................................. 97
Perform preventive maintenance ................................................................................................................... 98
Reset the maintenance-kit counter ........................................................................................... 98
Solve problems with print cartridges .................................................................................................................................. 99
Check the print cartridges ................................................................................................................................ 99
Inspect the print cartridge for damage ................................................................................... 100
Repeating defects ...................................................................................................................... 101
Print the Supplies Status page ................................................................................................. 101
viii ENWW
Interpret control panel messages for supplies .......................................................................................... 102
8 Print tasks ............................................................................................................................................................................................. 105
Cancel a print job with Windows ........................................................................................................................................ 106
Basic print tasks with Windows ......................................................................................................................................... 107
Open the printer driver with Windows ......................................................................................................... 107
Get help for any printing option with Windows .......................................................................................... 108
Change the number of print copies with Windows .................................................................................... 108
Save custom print settings for reuse with Windows ................................................................................. 109
Use a printing shortcut with Windows .................................................................................... 109
Create printing shortcuts ........................................................................................................... 110
Improve print quality with Windows ............................................................................................................ 113
Select the page size with Windows ......................................................................................... 113
Select a custom page size with Windows ............................................................................... 113
Select the paper type with Windows ....................................................................................... 113
Select the paper tray with Windows ........................................................................................ 113
Print on both sides (duplex) with Windows ................................................................................................. 114
Manually print on both sides with Windows ........................................................................... 114
Automatically print on both sides with Windows .................................................................. 115
Print multiple pages per sheet with Windows ............................................................................................ 117
Select page orientation with Windows ........................................................................................................ 118
Use HP ePrint ........................................................................................................................................................................ 120
Additional print tasks with Windows ................................................................................................................................ 121
Print on preprinted letterhead or forms with Windows ............................................................................ 121
Print on special paper, labels, or transparencies with Windows .............................................................. 123
Print on special paper, labels, or transparencies with Windows .............................................................. 126
Print the rst or last page on dierent paper with Windows ................................................................... 128
Scale a document to t page size with Windows ....................................................................................... 131
Add a watermark to a document with Windows ........................................................................................ 133
Create a booklet with Windows .................................................................................................................... 133
Select output options with Windows ........................................................................................................... 135
Select an output bin with Windows ......................................................................................... 135
Select staple options with Windows ........................................................................................ 136
Use job storage features with Windows ...................................................................................................... 137
Create a stored job with Windows ........................................................................................... 138
Print a stored job ........................................................................................................................ 139
Delete a stored job ..................................................................................................................... 139
Set job storage options with Windows .................................................................................... 140
Print one copy for proof before printing all the copies .................................... 140
Temporarily store a personal job on the product and print it later ................ 140
Temporarily store a job on the product .............................................................. 140
ENWW ix
Permanently store a job on the product ............................................................ 141
Make a permanently stored job private so that anyone who tries to print
it must provide a PIN ............................................................................................. 141
Receive notication when someone prints a stored job .................................. 141
Set the user name for a stored job ..................................................................... 141
Specify a name for the stored job ....................................................................... 142
Print special jobs with Windows ................................................................................................................... 142
Set the duplex alignment .......................................................................................................... 142
Walk-up USB printing .......................................................................................................................................................... 143
9 Manage and maintain .......................................................................................................................................................................... 145
Print information pages ...................................................................................................................................................... 146
Use the HP Embedded Web Server ................................................................................................................................... 147
Open the HP Embedded Web Server by using a network connection .................................................... 147
HP Embedded Web Server features ............................................................................................................. 148
Information tab ........................................................................................................................... 148
General tab .................................................................................................................................. 148
Print tab ....................................................................................................................................... 149
Troubleshooting tab ................................................................................................................... 149
Security tab ................................................................................................................................. 150
HP Web Services tab .................................................................................................................. 150
Networking tab ........................................................................................................................... 150
Other Links list ............................................................................................................................ 150
Use HP Web Jetadmin software ........................................................................................................................................ 151
Product security features ................................................................................................................................................... 152
Security statements ....................................................................................................................................... 152
IP Security .................................................................................................................................... 152
Secure the HP Embedded Web Server ........................................................................................................ 152
Encryption support: HP Encrypted High Performance Hard Disks (xh models only) ........................... 152
Secure stored jobs .......................................................................................................................................... 153
Lock the control panel menus ...................................................................................................................... 153
Lock the formatter .......................................................................................................................................... 153
Economy settings ................................................................................................................................................................ 154
Print with EconoMode .................................................................................................................................... 154
Powersave modes .......................................................................................................................................... 154
Disable or enable sleep mode .................................................................................................. 154
Set the sleep timer ..................................................................................................................... 154
Set the sleep schedule ............................................................................................................... 155
Install memory and internal USB devices ........................................................................................................................ 156
Overview ........................................................................................................................................................... 156
Install memory ................................................................................................................................................ 156
x ENWW
Install product memory ............................................................................................................. 156
Enable memory ............................................................................................................................................... 157
Check DIMM installation ................................................................................................................................. 158
Memory allocation .......................................................................................................................................... 158
Install internal USB devices ........................................................................................................................... 160
Clean the product ................................................................................................................................................................. 161
Clean the paper path ...................................................................................................................................... 161
Product updates ................................................................................................................................................................... 161
10 Solve problems .................................................................................................................................................................................. 163
Self help ................................................................................................................................................................................ 164
Solve problems checklist .................................................................................................................................................... 165
Factors that aect product performance .................................................................................................... 166
Restore factory settings ..................................................................................................................................................... 167
Interpret control-panel messages .................................................................................................................................... 168
Control-panel message types ....................................................................................................................... 168
Control-panel messages ................................................................................................................................ 168
Paper feeds incorrectly or becomes jammed ................................................................................................................. 169
The product does not pick up paper ............................................................................................................ 169
The product picks up multiple sheets of paper .......................................................................................... 169
Prevent paper jams ......................................................................................................................................... 169
Clear jams .............................................................................................................................................................................. 170
Jam locations ................................................................................................................................................... 170
Clear jams from the output areas ................................................................................................................. 170
Clear jams from the rear output bin ........................................................................................ 170
Clear jams from the optional stacker or stapler/stacker ...................................................... 171
Clear paper jams from the optional stacker or stapler/stacker ...................... 171
Clear staple jams from the optional stapler/stacker ........................................ 172
Clear jams from the optional 5-bin mailbox .......................................................................... 173
Clear jams from the fuser area ..................................................................................................................... 175
Clear jams from the optional duplexer ........................................................................................................ 178
Clear jams from the trays .............................................................................................................................. 180
Clear jams from Tray 1 .............................................................................................................. 180
Clear jams from Tray 2 or an optional 500-sheet tray ......................................................... 180
Clear jams from the optional 1,500-sheet tray ..................................................................... 181
Clear jams from the optional envelope feeder ........................................................................................... 183
Clear jams from the top-cover and print-cartridge areas ......................................................................... 184
Change jam recovery ...................................................................................................................................... 186
Improve print quality ........................................................................................................................................................... 187
Select a paper type ......................................................................................................................................... 187
Use paper that meets HP specications ..................................................................................................... 187
ENWW xi
Print a cleaning page ...................................................................................................................................... 187
Check the print cartridge ................................................................................................................................ 188
Use the printer driver that best meets your printing needs ..................................................................... 189
The product does not print or it prints slowly ................................................................................................................. 190
The product does not print ............................................................................................................................ 190
The product prints slowly .............................................................................................................................. 190
Solve walk-up USB printing problems .............................................................................................................................. 191
The Retrieve From USB menu does not open when you insert the USB accessory ............................. 191
The le does not print from the USB storage accessory .......................................................................... 191
The le that you want to print is not listed in the Retrieve From USB menu ........................................ 191
Solve connectivity problems .............................................................................................................................................. 192
Solve direct-connect problems ..................................................................................................................... 192
Solve network problems ................................................................................................................................ 192
Poor physical connection .......................................................................................................... 192
The computer is using the incorrect IP address for the product ......................................... 192
The computer is unable to communicate with the product ................................................. 192
The product is using incorrect link and duplex settings for the network .......................... 193
New software programs might be causing compatibility problems .................................. 193
The computer or workstation might be set up incorrectly .................................................. 193
The product is disabled, or other network settings are incorrect ....................................... 193
Solve product software problems with Windows ........................................................................................................... 194
A printer driver for the product is not visible in the Printer folder ........................................................... 194
An error message was displayed during the software installation ......................................................... 194
The product is in Ready mode, but nothing prints ..................................................................................... 194
Solve product software problems with Mac .................................................................................................................... 196
The printer driver is not listed in the Print & Fax list ................................................................................. 196
The product name does not appear in the product list in the Print & Fax list ....................................... 196
The printer driver does not automatically set up the selected product in the Print & Fax list ........... 196
A print job was not sent to the product that you wanted ......................................................................... 196
When connected with a USB cable, the product does not appear in the Print & Fax list after the
driver is selected. ............................................................................................................................................ 197
You are using a generic printer driver when using a USB connection ..................................................... 197
Appendix A Product supplies and accessories .................................................................................................................................... 199
Order parts, accessories, and supplies ............................................................................................................................. 200
Part numbers ........................................................................................................................................................................ 201
Paper-handling accessories .......................................................................................................................... 201
Customer self-repair parts ............................................................................................................................ 201
Cables and interfaces ..................................................................................................................................... 202
xii ENWW
Appendix B Service and support ........................................................................................................................................................... 203
HP limited warranty statement ......................................................................................................................................... 204
HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement ..................................... 205
Data stored on the print cartridge .................................................................................................................................... 206
End User License Agreement ............................................................................................................................................. 207
Customer self-repair warranty service ............................................................................................................................. 209
Customer support ................................................................................................................................................................ 210
Repack the product ............................................................................................................................................................. 211
Appendix C Product specications ........................................................................................................................................................ 213
Physical specications ........................................................................................................................................................ 214
Power consumption, electrical specications, and acoustic emissions ...................................................................... 214
Operating environment ...................................................................................................................................................... 214
Appendix D Regulatory information ..................................................................................................................................................... 215
FCC regulations .................................................................................................................................................................... 216
Environmental product stewardship program ................................................................................................................ 217
Protecting the environment .......................................................................................................................... 217
Ozone production ............................................................................................................................................ 217
Power consumption ........................................................................................................................................ 217
Toner consumption ......................................................................................................................................... 217
Paper use .......................................................................................................................................................... 217
Plastics .............................................................................................................................................................. 217
HP LaserJet print supplies ............................................................................................................................. 217
Return and recycling instructions ................................................................................................................. 218
United States and Puerto Rico .................................................................................................. 218
Multiple returns (more than one cartridge) ....................................................... 218
Single returns ......................................................................................................... 218
Shipping ................................................................................................................... 218
Non-U.S. returns ......................................................................................................................... 219
Paper ................................................................................................................................................................. 219
Material restrictions ........................................................................................................................................ 219
Disposal of waste equipment by users in private households in the European Union ........................ 220
Chemical substances ...................................................................................................................................... 220
Material Safety Data Sheet (MSDS) .............................................................................................................. 220
For more information ..................................................................................................................................... 220
Declaration of Conformity .................................................................................................................................................. 221
Safety statements ............................................................................................................................................................... 223
Laser safety ..................................................................................................................................................... 223
Canadian DOC regulations ............................................................................................................................. 223
ENWW xiii
VCCI statement (Japan) .................................................................................................................................. 223
Power cord instructions ................................................................................................................................. 223
Power cord statement (Japan) ...................................................................................................................... 223
EMC statement (Korea) .................................................................................................................................. 223
Product Stability .............................................................................................................................................. 224
Laser statement for Finland .......................................................................................................................... 224
GS statement (Germany) ............................................................................................................................... 224
Substances Table (China) ............................................................................................................................... 225
Restriction on Hazardous Substances statement (Turkey) ...................................................................... 225
Index ........................................................................................................................................................................................................... 227
xiv ENWW

1 Product basics

Product comparison
Environmental features
Accessibility features
Product views
ENWW 1

Product comparison

HP LaserJet Enterprise 600 M601 models

M601n printer
CE989A
M601dn printer
CE990A
Prints up to 45 pages per minute (ppm) on Letter size paper and 43 ppm on A4 size paper
Embedded HP Jetdirect networking
Contains 512 megabytes (MB) of random access memory (RAM). Expandable to 1 gigabyte (GB).
Tray 1 holds up to 100 sheets
Tray 2 holds up to 500 sheets
500-sheet face-down output bin
100-sheet face-up output bin
4-line color graphical control-panel display
Hi-speed USB 2.0 port
Host USB printing port
Walk-up USB printing port
One open dual inline memory module (DIMM) slot
Has the same features as the HP LaserJet Enterprise 600 M601n printer, plus the following:
Duplex-printing accessory for automatic printing on both sides
2 Chapter 1 Product basics ENWW

HP LaserJet Enterprise 600 M602 models

M602n printer
CE991A
M602dn printer
CE992A
Prints up to 52 pages per minute (ppm) on Letter size paper and 50 ppm on A4 size paper
Embedded HP Jetdirect networking
Contains 512 megabytes (MB) of random access memory (RAM). Expandable to 1 gigabyte (GB).
Tray 1 holds up to 100 sheets
Tray 2 holds up to 500 sheets
500-sheet face-down output bin
100-sheet face-up output bin
Has the same features as the HP LaserJet Enterprise 600 M602n printer, plus the following:
Duplex-printing accessory for automatic printing on both sides
4-line color graphical control-panel display
Numeric keypad
Hi-speed USB 2.0 port
Host USB printing port
Walk-up USB printing port
One open dual inline memory module (DIMM) slot
Hardware interface pocket
M602x printer
CE993A
Has the same features as the HP LaserJet Enterprise 600 M602n printer, plus the following:
Duplex-printing accessory for automatic printing on both sides
One additional 500-sheet input tray (Tray 3)
ENWW Product comparison 3

HP LaserJet Enterprise 600 M603 models

M603n printer
CE994A
M603dn printer
CE995A
Prints up to 62 pages per minute (ppm) on Letter size paper and 60 ppm on A4 size paper
Embedded HP Jetdirect networking
Contains 512 megabytes (MB) of random access memory (RAM). Expandable to 1 gigabyte (GB).
Tray 1 holds up to 100 sheets
Tray 2 holds up to 500 sheets
500-sheet face-down output bin
100-sheet face-up output bin
Has the same features as the HP LaserJet Enterprise 600 M603n printer, plus the following:
Duplex-printing accessory for automatic printing on both sides
4-line color graphical control-panel display
Numeric keypad
Hi-speed USB 2.0 port
Host USB printing port
Walk-up USB printing port
One open dual inline memory module (DIMM) slot
Hardware interface pocket
M603xh printer
CE996A
Has the same features as the HP LaserJet Enterprise 600 M603n printer, plus the following:
Duplex-printing accessory for automatic printing on both sides
One additional 500-sheet input tray (Tray 3)
250 GB HP Encrypted High Performance Hard Disk (replaces the 512 MB of RAM memory that is in the n and dn models)
4 Chapter 1 Product basics ENWW

Environmental features

Duplex Save paper by using duplex printing as your default print setting.
Print multiple pages per sheet Save paper by printing two or more pages of a document side-by-side on one sheet of paper. Access
Recycling Reduce waste by using recycled paper.
Energy savings Save energy by initiating sleep mode for the product.
HP Smart Web printing Use HP Smart Web printing to select, store, and organize text and graphics from multiple Web pages
Job storage Use the job storage features to manage print jobs. By using job storage, you activate printing while you
this feature through the printer driver.
Recycle print cartridges by using the HP return process.
and then edit and print exactly what you see onscreen. It gives you the control you need for printing meaningful information while minimizing waste.
Download HP Smart Web printing from this Web site: www.hp.com/go/smartweb.
are at the shared product, eliminating lost print jobs that are then reprinted.
ENWW Environmental features 5

Accessibility features

The product includes several features that aid you with accessibility issues.
Online user guide that is compatible with text screen-readers.
Print cartridges can be installed and removed by using one hand.
All doors and covers can be opened by using one hand.
Paper can be loaded in Tray 1 by using one hand.
6 Chapter 1 Product basics ENWW

Product views

1
2
3
5
7
4
6

Front view

1 Top output bin
2 Control panel (the M602 and M603 models include a numeric keypad)
3 Top cover (provides access to the print cartridge)
4 Walkup USB printing port
5 Tray 1 (pull to open)
6 On/o button
7 Tray 2
ENWW Product views 7

Rear view

1
2
3
4
5
1 Rear output bin (pull to open)
2 Duplex accessory cover (remove this to install the duplex printing accessory)
3 Interface ports
4 Right cover (provides access to the DIMM slot)
5 Hardware integration pocket (M602 and M603 models only)
8 Chapter 1 Product basics ENWW

Interface ports

1
2
3
4
5
1 RJ-45 Network connection
2 Power connection
3 Host USB connection, for adding fonts and other third-party solutions (this connection might have a removable cover)
4 Slot for a cable-type security lock
5 Hi-speed USB 2.0 connection, for connecting directly to a computer

Serial number and model number location

The label that contains the model and serial numbers is on the back of the product.
ENWW Product views 9
10 Chapter 1 Product basics ENWW

2 Control panel menus

Control-panel layout
Retrieve Job from USB menu
Retrieve Job from Device Memory menu
Supplies menu
Trays menu
Administration menu
Device Maintenance menu
ENWW 11

Control-panel layout

1
3
4
5
6
7
8
10
11
13
14
9
2
12
Use the control panel to obtain product and job status information and to congure the product.
Number Button or light Function
1 Control-panel display Shows status information, menus, help information, and error messages
2 Up arrow Navigates to the previous item in the list, or increases the value of numeric items
3 Help button Provides information about the message on the control-panel display
4 OK button
5
6 Down arrow Navigates to the next item in the list, or decreases the value of numeric items
7 Back arrow Backs up one level in the menu tree or backs up one numeric entry
8
9 Ready light
10
11
Stop button
Home button
Data light
Attention light
Saves the selected value for an item
Performs the action that is associated with the item that is highlighted on the control-panel display
Clears an error condition when the condition is clearable
Cancels the current print job and clears the pages from the product
Opens and closes the menus.
On: The product is online and ready to accept data to print.
O: The product cannot accept data because it is oine (paused) or has experienced an error.
Blinking: The product is going oine. The product stops processing the current job and expels all of the active pages from the paper path.
On: The product has data to print, but is waiting to receive all of the data.
O: The product has no data to print.
Blinking: The product is processing or printing the data.
On: The product has experienced a problem. See the control-panel display.
O: The product is functioning without error.
Blinking: Action is required. See the control-panel display.
12 Chapter 2 Control panel menus ENWW
Number Button or light Function
12 Folder or STAR (Secure
Transaction Access Retrieval) button
NOTE: This item is not included
for the M601 models.
13
14 Numeric keypad
Backspace button
NOTE: This item is not included
for the M601 models.
NOTE: This item is not included
for the M601 models.
Provides quick access to the Retrieve Job menu
Returns values to their defaults and exits the help screen
Enter numeric values
ENWW Control-panel layout 13

Retrieve Job from USB menu

NOTE: You must enable this feature by using the control-panel menus or the HP Embedded Web Server before
it can be used.
To enable this feature by using the control-panel menus, open the Administration menu, open the Retrieve From USB Settings sub menu, and then select the Enable option. To enable this feature by using the HP Embedded Web Server, click the Print tab.
To display: At the product control panel, press the Home button, and then select the Retrieve Job from USB menu.
First level Second level Values
Select a le or folder <Job name> Copies
14 Chapter 2 Control panel menus ENWW

Retrieve Job from Device Memory menu

To display: At the product control panel, press the Home button, and then select the Retrieve Job from Device Memory menu.
First level Second level Values
All Jobs (With PIN) Print Copies
Print and Delete Copies
Delete
All Jobs (No PIN) Print Copies
Print and Delete Copies
Delete Yes
No
<Job name with PIN> Print Copies
Print and Delete Copies
Delete
<Job name without PIN> Print Copies
Print and Delete Copies
Delete Yes
No
ENWW Retrieve Job from Device Memory menu 15

Supplies menu

To display: At the product control panel, press the Home button, and then select the Supplies menu.
In the following table, asterisks (*) indicate the factory default setting.
Table 2-1 Supplies menu
First level Second level Third level Fourth level Values
Manage Supplies Print Supplies Status
Supply Settings Black Cartridge Very Low Settings Stop
Prompt to continue
Continue*
Low Threshold Settings 1-100%
Default values for the CE390A cartridge:
Default values for the CE390X cartridge:
M601 = 8%
M602 = 11%
M603 = 20%
M602 = 5%
M603 = 9%
Maintenance Kit Very Low Settings Stop
Prompt to continue
Continue*
Low Threshold Settings 1-100%
Default = 10%
Supply Messages Low Message On*
O
Level Gauge On*
O
Reset Supplies New Maintenance Kit No
Yes
Black Cartridge The status is displayed.
Maintenance Kit The status is displayed.
16 Chapter 2 Control panel menus ENWW
Loading...
+ 218 hidden pages