HP LaserJet M477 User's Guide
User Guide
Color LaserJet Pro MFP M477
www.hp.com/support/colorljM477MFP
M477fnw
M477fdn
M477fdw
HP Color LaserJet Pro MFP M477
User Guide
Copyright and License
Trademark Credits
© Copyright 2019 HP Development Company,
L.P.
Reproduction, adaptation, or translation without
prior written permission is prohibited, except as
allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
Edition 3, 8/2019
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Table of contents
1 Product overview ...................................................................................................................................................................................... 1
Product views ............................................................................................................................................................................ 2
Printer front view ................................................................................................................................................. 2
Printer back view .................................................................................................................................................. 3
Control-panel view ............................................................................................................................................... 4
Home screen layout ........................................................................................................................ 5
How to use the touchscreen control panel ................................................................................. 6
Product specications .............................................................................................................................................................. 7
Technical specications ...................................................................................................................................... 7
Supported operating systems ........................................................................................................................... 9
Mobile printing solutions .................................................................................................................................. 10
Printer dimensions ............................................................................................................................................ 11
Power consumption, electrical specications, and acoustic emissions .................................................... 13
Operating-environment range ........................................................................................................................ 13
Printer hardware setup and software installation ............................................................................................................ 14
2 Paper trays .............................................................................................................................................................................................. 15
Load paper into Tray 1 (multipurpose tray) ....................................................................................................................... 16
Introduction ........................................................................................................................................................ 16
Load paper into Tray 1 (multipurpose tray) .................................................................................................. 16
Tray 1 paper orientation ................................................................................................................................... 18
Load paper into Tray 2 .......................................................................................................................................................... 19
Introduction ........................................................................................................................................................ 19
Load paper into Tray 2 ...................................................................................................................................... 19
Tray 2 paper orientation ................................................................................................................................... 22
Load and print envelopes ..................................................................................................................................................... 23
Introduction ........................................................................................................................................................ 23
Print envelopes .................................................................................................................................................. 23
Envelope orientation ......................................................................................................................................... 24
ENWW iii
3 Supplies, accessories, and parts .......................................................................................................................................................... 25
Order supplies, accessories, and parts ............................................................................................................................... 26
Ordering .............................................................................................................................................................. 26
Supplies and accessories ................................................................................................................................. 26
Customer self-repair parts ............................................................................................................................... 26
Replace the toner cartridges ................................................................................................................................................ 28
Introduction ........................................................................................................................................................ 28
Remove and replace the toner cartridges ..................................................................................................... 29
4 Print .......................................................................................................................................................................................................... 35
Print tasks (Windows) ............................................................................................................................................................ 36
How to print (Windows) .................................................................................................................................... 36
Automatically print on both sides (Windows) ............................................................................................... 37
Manually print on both sides (Windows) ........................................................................................................ 37
Print multiple pages per sheet (Windows) .................................................................................................... 39
Select the paper type (Windows) .................................................................................................................... 39
Additional print tasks ........................................................................................................................................ 39
Print tasks (macOS) ............................................................................................................................................................... 41
How to print (macOS) ........................................................................................................................................ 41
Automatically print on both sides (macOS) ................................................................................................... 41
Manually print on both sides (macOS) ........................................................................................................... 41
Print multiple pages per sheet (macOS) ........................................................................................................ 42
Select the paper type (macOS) ........................................................................................................................ 42
Additional print tasks ........................................................................................................................................ 42
Store print jobs on the product to print later or print privately ...................................................................................... 44
Introduction ........................................................................................................................................................ 44
Before you begin ............................................................................................................................................... 44
Set up the printer for job storage ................................................................................................................... 44
Step one: Install the USB ash drive .......................................................................................... 44
Step two: Update the print driver ............................................................................................... 45
Create a stored job (Windows) ........................................................................................................................ 46
Print a stored job ............................................................................................................................................... 47
Delete a stored job ............................................................................................................................................ 47
Mobile printing ........................................................................................................................................................................ 49
Introduction ........................................................................................................................................................ 49
Wi-Fi Direct and NFC Printing (wireless models only) ................................................................................. 49
Enable or disable Wi-Fi Direct ..................................................................................................... 49
Change the printer Wi-Fi Direct name ....................................................................................... 50
HP ePrint via email ............................................................................................................................................ 50
HP ePrint software ............................................................................................................................................ 51
AirPrint ................................................................................................................................................................. 51
iv ENWW
Android embedded printing ............................................................................................................................. 52
Use walk-up USB printing ..................................................................................................................................................... 53
Introduction ........................................................................................................................................................ 53
Step one: Access USB les on the printer ...................................................................................................... 53
Step two: Print USB documents ...................................................................................................................... 53
Option one: Print documents ...................................................................................................... 53
Option two: Print photos .............................................................................................................. 54
5 Copy .......................................................................................................................................................................................................... 55
Make a copy ............................................................................................................................................................................ 56
Copy on both sides (duplex) ................................................................................................................................................. 57
Copy on both sides automatically ................................................................................................................... 57
Copy on both sides manually .......................................................................................................................... 57
Additional copy tasks ............................................................................................................................................................. 58
6 Scan .......................................................................................................................................................................................................... 59
Scan by using the HP Scan software (Windows) ............................................................................................................... 60
Scan by using the HP Scan software (OS X) ....................................................................................................................... 61
Scan to a USB ash drive ...................................................................................................................................................... 62
Set up the Scan to Network Folder feature ....................................................................................................................... 63
Introduction ........................................................................................................................................................ 63
Before you begin ............................................................................................................................................... 63
Method one: Use the Scan to Network Folder Wizard (Windows) ............................................................. 63
Method two: Set up the Scan to Network Folder feature via the HP Embedded Web Server
(Windows) ........................................................................................................................................................... 65
Step one: Access the HP Embedded Web Server (EWS) ......................................................... 65
Step two: Congure the Scan to Network Folder feature ...................................................... 65
Set up the Scan to Network Folder feature on a Mac .................................................................................. 66
Step one: Access the HP Embedded Web Server (EWS) ......................................................... 66
Method one: Use a Web browser to open the HP Embedded Web Server
(EWS) .......................................................................................................................... 66
Method two: Use the HP Utility to open the HP Embedded Web Server
(EWS) .......................................................................................................................... 67
Step two: Congure the Scan to Network Folder feature ...................................................... 67
Scan to a network folder ....................................................................................................................................................... 69
Set up the Scan to E-mail feature ....................................................................................................................................... 70
Introduction ........................................................................................................................................................ 70
Before you begin ............................................................................................................................................... 70
Method one: Use the Scan to Email Wizard (Windows) ............................................................................... 70
Method two: Set up the Scan to Email feature via the HP Embedded Web Server (Windows) ............ 71
Step one: Access the HP Embedded Web Server (EWS) ......................................................... 72
ENWW v
Step two: Congure the Scan to E-mail feature ...................................................................... 72
Step three: Add contacts to the E-mail Address Book ............................................................ 74
Step four: Congure the default E-mail Options ...................................................................... 74
Set up the Scan to E-mail feature on a Mac .................................................................................................. 75
Step one: Access the HP Embedded Web Server (EWS) ......................................................... 75
Method one: Use a Web browser to open the HP Embedded Web Server
(EWS) .......................................................................................................................... 75
Method two: Use the HP Utility to open the HP Embedded Web Server
.......................................................................................................................... 75
(EWS)
Step two: Congure the Scan to E-mail feature ...................................................................... 75
Step three: Add contacts to the E-mail Address Book ............................................................ 77
Step four: Congure the default E-mail Options ...................................................................... 77
Scan to email .......................................................................................................................................................................... 79
Additional scan tasks ............................................................................................................................................................. 80
7 Fax ............................................................................................................................................................................................................. 81
Set up to send and receive faxes ......................................................................................................................................... 82
Before starting ................................................................................................................................................... 82
Step 1: Identify the phone connection type .................................................................................................. 82
Step 2: Set up the fax ........................................................................................................................................ 83
Dedicated phone line .................................................................................................................... 83
Shared voice/fax line .................................................................................................................... 84
Shared voice/fax line with an answering machine .................................................................. 85
Step 3: Congure the fax time, date, and header ........................................................................................ 86
HP Fax Setup Wizard .................................................................................................................... 87
Printer control panel ..................................................................................................................... 87
HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ................................. 87
Step 4: Run a fax test ........................................................................................................................................ 88
Send a fax ................................................................................................................................................................................ 89
Fax from the atbed scanner .......................................................................................................................... 89
Fax from the document feeder ....................................................................................................................... 90
Use speed dials and group-dial entries ......................................................................................................... 90
Send a fax from the software .......................................................................................................................... 91
Send a fax from a third-party software program, such as Microsoft Word ............................................. 91
8 Manage the product ............................................................................................................................................................................... 93
Use HP Web Services applications ...................................................................................................................................... 94
Change the product connection type (Windows) .............................................................................................................. 95
Advanced conguration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ....................... 96
Advanced conguration with HP Utility for OS X ............................................................................................................... 99
Open HP Utility ................................................................................................................................................... 99
vi ENWW
HP Utility features ............................................................................................................................................. 99
Congure IP network settings ........................................................................................................................................... 101
Introduction ...................................................................................................................................................... 101
Printer sharing disclaimer .............................................................................................................................. 101
View or change network settings ................................................................................................................. 101
Rename the printer on a network ................................................................................................................ 101
Manually congure IPv4 TCP/IP parameters from the control panel ..................................................... 102
Link speed and duplex settings .................................................................................................................... 102
Product security features ................................................................................................................................................... 104
Introduction ...................................................................................................................................................... 104
Assign or change the system password using the Embedded Web Server .......................................... 104
Energy-conservation settings ........................................................................................................................................... 105
Introduction ...................................................................................................................................................... 105
Print with EconoMode .................................................................................................................................... 105
Set the Sleep/Auto O After setting ............................................................................................................ 105
Set the Shut Down After delay and congure the printer to use 1 watt or less of power .................. 105
Set the Delay Shut Down setting .................................................................................................................. 106
HP Web Jetadmin ................................................................................................................................................................. 107
Update the rmware ........................................................................................................................................................... 108
Method one: Update the rmware using the control panel ..................................................................... 108
Method two: Update the rmware using the Firmware Update Utility .................................................. 108
9 Solve problems ..................................................................................................................................................................................... 111
Customer support ................................................................................................................................................................ 112
Control panel help system ................................................................................................................................................. 113
Restore the factory-set defaults ....................................................................................................................................... 114
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel .............................. 115
Change the “Very Low” settings ................................................................................................................... 115
For printers with fax capability ................................................................................................. 116
Order supplies ................................................................................................................................................. 116
Product does not pick up paper or misfeeds .................................................................................................................. 117
Introduction ...................................................................................................................................................... 117
The printer does not pick up paper .............................................................................................................. 117
The printer picks up multiple sheets of paper ............................................................................................ 119
The document feeder jams, skews, or picks up multiple sheets of paper ............................................ 122
Clean the pickup rollers and separation pad in the document feeder ................................................... 123
Clear paper jams .................................................................................................................................................................. 125
Introduction ...................................................................................................................................................... 125
Experiencing frequent or recurring paper jams? ....................................................................................... 125
Paper jam locations ........................................................................................................................................ 126
Clear paper jams in the document feeder .................................................................................................. 127
ENWW vii
Clear paper jams in Tray 1 ............................................................................................................................. 129
Clear paper jams in Tray 2 ............................................................................................................................. 132
Clear paper jams in the rear door and the fuser area ............................................................................... 133
Clear paper jams in the output bin ............................................................................................................... 135
Clear paper jams in the duplexer (duplex models only) ........................................................................... 136
Improve print quality ........................................................................................................................................................... 137
Introduction ...................................................................................................................................................... 137
Print from a dierent software program .................................................................................................... 137
Check the paper-type setting for the print job ........................................................................................... 137
Check the paper type setting (Windows) ................................................................................ 137
Check the paper type setting (OS X) ........................................................................................ 138
Check toner-cartridge status ........................................................................................................................ 138
Clean the product ............................................................................................................................................ 139
Print a cleaning page ................................................................................................................. 139
Check the scanner glass for dirt and smudges ..................................................................... 139
Visually inspect the toner cartridge ............................................................................................................. 139
Check paper and the printing environment ................................................................................................ 140
Step one: Use paper that meets HP specications ............................................................... 140
Step two: Check the environment ............................................................................................ 140
Step three: Set the individual tray alignment ........................................................................ 140
Adjust color settings (Windows) ................................................................................................................... 141
Calibrate the printer to align the colors ....................................................................................................... 142
Check the EconoMode settings ..................................................................................................................... 142
Try a dierent print driver .............................................................................................................................. 143
Improve copy and scan image quality .............................................................................................................................. 144
Introduction ...................................................................................................................................................... 144
Check the scanner glass for dirt and smudges .......................................................................................... 144
Eliminate lines or streaks when using the document feeder .................................................................. 145
Check the paper settings ............................................................................................................................... 145
Check the image adjustment settings ......................................................................................................... 145
Optimize for text or pictures ......................................................................................................................... 146
Check the scanner resolution and color settings on the computer ........................................................ 146
Resolution and color guidelines ............................................................................................... 146
Color .............................................................................................................................................. 147
Edge-to-edge copying .................................................................................................................................... 147
Clean the pickup rollers and separation pad in the document feeder ................................................... 147
Improve fax image quality .................................................................................................................................................. 149
Introduction ...................................................................................................................................................... 149
Check the scanner glass for dirt and smudges .......................................................................................... 149
Check the send-fax resolution settings ....................................................................................................... 150
Check the error-correction settings ............................................................................................................. 150
viii ENWW
Check the t-to-page setting ........................................................................................................................ 150
Clean the pickup rollers and separation pad in the document feeder ................................................... 150
Send to a dierent fax machine .................................................................................................................... 152
Check the sender's fax machine ................................................................................................................... 152
Solve wired network problems .......................................................................................................................................... 153
Introduction ...................................................................................................................................................... 153
Poor physical connection ............................................................................................................................... 153
The computer is using the incorrect IP address for the printer ............................................................... 153
The computer is unable to communicate with the printer ....................................................................... 153
The printer is using incorrect link and duplex settings for the network ................................................ 154
New software programs might be causing compatibility problems ...................................................... 154
The computer or workstation might be set up incorrectly ...................................................................... 154
The printer is disabled, or other network settings are incorrect ............................................................. 154
Solve wireless network problems ..................................................................................................................................... 155
Introduction ...................................................................................................................................................... 155
Wireless connectivity checklist ..................................................................................................................... 155
The printer does not print after the wireless conguration completes ................................................. 156
The printer does not print, and the computer has a third-party rewall installed ............................... 156
The wireless connection does not work after moving the wireless router or printer .......................... 156
Cannot connect more computers to the wireless printer ........................................................................ 156
The wireless printer loses communication when connected to a VPN .................................................. 157
The network does not appear in the wireless networks list .................................................................... 157
The wireless network is not functioning ..................................................................................................... 157
Perform a wireless network diagnostic test ............................................................................................... 157
Reduce interference on a wireless network ............................................................................................... 157
Solve fax problems .............................................................................................................................................................. 159
Introduction ...................................................................................................................................................... 159
Fax troubleshooting checklist ....................................................................................................................... 159
Solve general fax problems ........................................................................................................................... 160
Faxes are sending slowly .......................................................................................................... 160
Fax quality is poor ...................................................................................................................... 161
Fax cuts o or prints on two pages ......................................................................................... 162
Index ........................................................................................................................................................................................................... 163
ENWW ix
x ENWW
1 Product overview
●
Product views
●
Product specications
●
Printer hardware setup and software installation
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/colorljM477MFP.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW 1
Product views
10
2
4
11
1
9
8
7
6
5
3
●
Printer front view
●
Printer back view
●
Control-panel view
Printer front view
1 Scanner
2 Document feeder
3 Regulatory label (inside the front door)
4 Tray 2
5 Tray 1
6 Power on/o button
7 Front door (provides toner cartridge access)
8 Output bin extension
9 Output bin
10 Walk-up USB port (for printing and scanning without a computer)
11 Touchscreen control panel (tilts up for easier viewing)
2 Chapter 1 Product overview ENWW
Printer back view
2
7
8
3
5
4
6
1
1 Front door release button
2 Duplexer (fdn and fdw models only)
3 USB port for job storage
4 USB port for direct connection to a computer
5 Ethernet port
6 Fax ports
7 Power connection
8 Rear door (fnw model only) (provides access for clearing jams)
ENWW Product views 3
Control-panel view
2
1
345
1 Touchscreen Provides access to menus, help animations, and printer
2 Home page screen indicator The display indicates which Home screen the control panel is
3 Help button Provides access to the control-panel help system
information.
currently displaying.
4 Home button Provides access to the Home screen
5 Back button Returns to the previous screen
NOTE: While the control panel does not have a standard Cancel button, during many printer processes a Cancel
button appears on the touchscreen. This permits users to cancel a process before the printer completes it.
4 Chapter 1 Product overview ENWW
Home screen layout
1
11 9 8 7 610 5 4 3
2
The Home screen provides access to the printer features and indicates the current status of the printer.
Return to the Home screen at any time by touching the Home button on the printer control panel.
NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.
1 Reset button Touch this button to reset any temporary job settings to the default printer settings.
2 Connection Information
button
3
Setup button
4
Apps button
5
Supplies button
6 USB button Touch this button to open the USB Flash Drive menu.
7
Fax button
8 Scan button Touch this button to open the scan features:
9 Jobs button Touch this button to open the stored jobs feature.
10
Copy button
11 Printer status This screen area provides information about the overall printer status.
Touch this button to open the Connection Information menu, which provides network information.
The button appears as either a wired network icon or a wireless network icon , depending
on the type of network to which the printer is connected.
Touch this button to open the Setup menu.
Touch this button to open the Apps menu to print directly from select Web applications.
Touch this button to view information about supplies status.
Touch this button to open the fax features.
● Scan to USB Drive
● Scan to Network Folder
● Scan to E-mail
Touch this button to open the copy feature.
ENWW Product views 5
How to use the touchscreen control panel
Use the following actions to use the printer touchscreen control panel.
Action Description Example
Touch Touch an item on the screen to select that item
or open that menu. Also, when scrolling through
menus, briey touch the screen to stop the
scrolling.
Swipe Touch the screen and then move the nger
horizontally to move the screen sideways.
Scroll Touch the screen, and then, without lifting the
nger, move the nger vertically to move the
screen.
Touch the Setup button to open the Setup
menu.
Swipe the Home screen to access the Setup
button.
Scroll through the Setup menu.
6 Chapter 1 Product overview ENWW
Product specications
IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.
For current information, see www.hp.com/support/colorljM477MFP.
●
Technical specications
●
Supported operating systems
●
Mobile printing solutions
●
Printer dimensions
●
Power consumption, electrical specications, and acoustic emissions
●
Operating-environment range
Technical specications
Model name
Product number
Paper handling 50-sheet multipurpose tray (Tray 1)
Tray 2 (250-sheet capacity)
Automatic duplex printing Not available
Connectivity 10/100/1000 Ethernet LAN connection
with IPv4 and IPv6
Hi-Speed USB 2.0
Print server for wireless network
connectivity
Walk-up USB port
HP near eld communication (NFC) and
Wi-Fi Direct for printing from mobile
devices
Control-panel display
and input
Print Prints 27 pages per minute (ppm) on A4
USB printing (no computer required)
Touchscreen control panel
and 28 ppm on letter-size paper
M477fnw
CF377A
Not available Not available
M477fdn
CF378A
Not available
M477fdw
CF379A
Job storage/PIN-protected printing
(Requires a 16 GB or greater USB thumb
drive.)
Fax
ENWW Product specications 7
Model name
M477fnw
M477fdn
M477fdw
Product number
Copy and Scan
NOTE: Copy and scan
speeds are subject to
change. For the most
current information, go
to www.hp.com/
support/
colorljM477MFP.
50-page document feeder
Scan to E-mail, Scan to USB, and Scan
Copies 19 pages per minute (ppm)
Scans 26 ppm
to Network Folder options
CF377A
CF378A
CF379A
8 Chapter 1 Product overview ENWW
Supported operating systems
The following information applies to the printer-specic Windows PCL 6 and OS X print drivers.
Windows: The HP Software Installer installs the HP PCL.6, HP PCL-6, or HP PCL 6 driver depending on the
Windows operating system along with optional software when using the full software installer. See the software
installation notes for more information.
Mac computers and OS X: Mac computers and Apple mobile devices are supported with this printer. The OS X
print driver and print utility are available for download from hp.com and may also be available via Apple Software
Update. The HP installer software for OS X is not included in the in-box CD. Follow these steps to download the
OS X installer software:
1. Go to www.hp.com/support/colorljM477MFP.
2. Select Support Options, and then under Download Options select Drivers, Software & Firmware.
3. Click the operating system version, and then click the Download button.
Operating system Print driver installed Notes
Windows® XP SP3 or later, 32-bit The HP PCL.6 printer-specic print
driver is installed for this operating
system as part of the basic software
installation. The basic installer installs
the driver and scan application only.
Windows Vista®, 32-bit The HP PCL.6 printer-specic print
driver is installed for this operating
system as part of the basic software
installation. The basic installer installs
the driver only.
Windows Server 2003 SP2 or
later, 32-bit
Windows 7 SP1 or later, 32-bit
and 64-bit
Windows 8, 32-bit and 64-bit The HP PCL-6 printer-specic print
The HP PCL.6 printer-specic print
driver is installed for this operating
system as part of the basic software
installation. The basic installer installs
the driver only.
The HP PCL 6 printer-specic print
driver is installed for this operating
system as part of the full software
installation.
driver is installed for this operating
system as part of the basic software
installation.
The full software installation is not supported for this
operating system.
Microsoft retired mainstream support for Windows XP in April
2009. HP will continue to provide best-eort support for the
discontinued XP operating system.
The full software installation is not supported for this
operating system.
The full software installation is not supported for this
operating system.
Use UPD drivers for 64-bit operating systems.
Microsoft retired mainstream support for Windows Server
2003 in July 2010. HP will continue to provide best-eort
support for the discontinued Server 2003 operating system.
Windows 8 RT support is provided through Microsoft IN OS
Version 4, 32-bit driver.
Windows 8.1, 32-bit and 64-bit The HP PCL-6 printer-specic print
driver is installed for this operating
system.
Windows 10 The HP PCL-6 printer-specic print
driver is installed for this operating
system.
Windows 8.1 RT support is provided through Microsoft IN OS
Version 4, 32-bit driver.
ENWW Product specications 9
Operating system Print driver installed Notes
Windows Server 2008 SP2, 32bit
Windows Server 2008 SP2, 64bit
Windows Server 2008 R2, SP 1,
64-bit
Windows Server 2012, 64-bit The software installer does not
Windows Server 2012 R2, 64 bit The software installer does not
OS X 10.8 Mountain Lion, OS X
10.9 Mavericks, and OS X 10.10
Yosemite
The HP PCL.6 printer-specic print
driver is installed for this operating
system as part of the basic software
installation.
The HP PCL.6 printer-specic print
driver is installed for this operating
system as part of the basic software
installation.
The HP PCL 6 printer-specic print
driver is installed for this operating
system as part of the basic software
installation.
support Windows Server 2012 but
the HP PCL 6 and HP PCL-6 printer-
specic print drivers do support it.
support Windows Server 2012 but
the HP PCL 6 and HP PCL-6 printer-
specic print drivers do support it.
The OS X print driver and print utility
are available for download from
hp.com and may also be available via
Apple Software Update. The HP
installer software for OS X is not
included in the in-box CD.
Download the HP PCL 6 or PCL-6 driver from the HP Web site
www.hp.com/support/colorljM477MFP, and use the Windows
Add Printer tool to install it.
Download the HP PCL 6 or PCL-6 driver from the HP Web site
www.hp.com/support/colorljM477MFP, and use the Windows
Add Printer tool to install it.
For OS X, download the full installer from the support Web
site for this printer.
1. Go to www.hp.com/support/colorljM477MFP.
2. Select Support Options, and then under Download
Options select Drivers, Software & Firmware.
NOTE: For a current list of supported operating systems, go to www.hp.com/support/colorljM477MFP for HP's
all-inclusive help for the printer.
NOTE: For details on client and server operating systems and for HP UPD PCL6, UPD PCL 5, and UPD PS driver
support for this printer, go to www.hp.com/go/upd and click the Specications tab.
Mobile printing solutions
The printer supports the following software for mobile printing:
● HP ePrint software
NOTE: The HP ePrint Software supports the following operating systems: Windows 7 SP 1 (32-bit and 64-
bit); Windows 8 (32-bit and 64-bit); Windows 8.1 (32-bit and 64-bit); Windows 10 (32-bit and 64-bit); and
OS X versions 10.8 Mountain Lion, 10.9 Mavericks, and 10.10 Yosemite.
● HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with
HP Connected)
● HP ePrint app (Available for Android, iOS, and Blackberry)
3. Click the operating system version, and then click the
Download button.
● ePrint Enterprise app (Supported on all printers with ePrint Enterprise Server Software)
10 Chapter 1 Product overview ENWW
● HP All-in-One Remote app for iOS and Android devices
3
3
1
1
2
2
● Google Cloud Print
● AirPrint
Android Printing
●
Printer dimensions
Figure 1-1 Dimensions for the M477fnw models
Printer fully closed Printer fully open
1. Height 399.8 mm (15.74 in) 656 mm (25.83 in)
2. Depth 461 mm (18.15 in) 1025 mm (40.35 in)
3. Width 415.4 mm (16.35 in) 415.4 mm (16.35 in)
Weight (with cartridges) 21.8 kg (48.06 lb)
ENWW Product specications 11
Figure 1-2 Dimensions for the M477fdn and M477fdw models
3
3
1
1
2
2
3
1
2
1
2
3
Printer fully closed Printer fully open
1. Height 399.8 mm (15.74 in) 656 mm (25.83 in)
2. Depth 472.3 mm (18.59 in) 1124.4 mm (44.27 in)
3. Width 415.4 mm (16.35 in) 415.4 mm (16.35 in)
Weight (with cartridges) 23.2 kg (51.15 lb)
Figure 1-3 Dimensions for models with optional Tray 3
Printer fully closed Printer fully open
1. Height 531.8 mm (20.93 in) 788 mm (31.02 in)
12 Chapter 1 Product overview ENWW
Printer fully closed Printer fully open
2. Depth 461 mm (18.15 in) (fnw model)
472.3 mm (18.59 in) (fdn and fnw models)
3. Width 415.4 mm (16.35 in) 415.4 mm (16.35 in)
Weight (with cartridges) 27 kg (59.52 lb) (fnw model)
28.4 kg (62.61 lb) (fdn and fnw models)
1025 mm (40.35 in) (fnw model)
1124.4 mm (44.27 in) (fdn and fnw models)
Power consumption, electrical specications, and acoustic emissions
See www.hp.com/support/colorljM477MFP for current information.
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert
operating voltages. This will damage the printer and void the printer warranty.
Operating-environment range
Table 1-1 Operating-environment specications
Environment Recommended Allowed
Temperature 15° to 27°C (59° to 80.6°F) 15° to 30°C (59° to 86°F)
Relative humidity 20% to 70% relative humidity (RH), non-
condensing
10% to 80% RH, non-condensing
ENWW Product specications 13
Printer hardware setup and software installation
For basic setup instructions, see the Setup Poster and Getting Started Guide that came with the printer. For
additional instructions, go to HP support on the Web.
Go to www.hp.com/support/colorljM477MFP for HP's all-inclusive help for the printer. Find the following support:
● Install and congure
● Learn and use
●
Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
14 Chapter 1 Product overview ENWW
2 Paper trays
●
Load paper into Tray 1 (multipurpose tray)
●
Load paper into Tray 2
●
Load and print envelopes
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/colorljM477MFP.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW 15
Load paper into Tray 1 (multipurpose tray)
Introduction
Use Tray 1 to print single-page documents, documents that require multiple paper types, or envelopes.
●
Load paper into Tray 1 (multipurpose tray)
●
Tray 1 paper orientation
Load paper into Tray 1 (multipurpose tray)
1. Open Tray 1.
2. Press the tab on the right paper guide to move the
paper width guides outward, and then slide out the
tray extension.
16 Chapter 2 Paper trays ENWW
3. Place the paper stack in the tray, and then adjust
the side guides so that they lightly touch the stack,
but do not bend it. For information about how to
orient the paper, see Tray 1 paper orientation
on page 18.
4. At the computer, begin the printing process from
the software application. Make sure that the driver
is set to the correct paper type and size for the
paper being printed from Tray 1.
ENWW Load paper into Tray 1 (multipurpose tray) 17
Tray 1 paper orientation
123
123
When using paper that requires a specic orientation, load it according to the information in the following table.
Paper type Output How to load paper
Letterhead or preprinted 1-sided printing Face-up
Top edge leading into the printer
Letterhead or preprinted 2-sided printing Face-down
Top edge away from the printer
Prepunched 1-sided printing or 2-sided printing Face-up
Holes toward the left side of the printer
18 Chapter 2 Paper trays ENWW
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