User Guide
Color LaserJet Pro MFP M477
www.hp.com/support/colorljM477MFP
M477fnw
M477fdn
M477fdw
HP Color LaserJet Pro MFP M477
User Guide
Copyright and License
Trademark Credits
© Copyright 2019 HP Development Company,
L.P.
Reproduction, adaptation, or translation without
prior written permission is prohibited, except as
allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
Edition 3, 8/2019
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Table of contents
1 Product overview ...................................................................................................................................................................................... 1
Product views ............................................................................................................................................................................ 2
Printer front view ................................................................................................................................................. 2
Printer back view .................................................................................................................................................. 3
Control-panel view ............................................................................................................................................... 4
Home screen layout ........................................................................................................................ 5
How to use the touchscreen control panel ................................................................................. 6
Product specications .............................................................................................................................................................. 7
Technical specications ...................................................................................................................................... 7
Supported operating systems ........................................................................................................................... 9
Mobile printing solutions .................................................................................................................................. 10
Printer dimensions ............................................................................................................................................ 11
Power consumption, electrical specications, and acoustic emissions .................................................... 13
Operating-environment range ........................................................................................................................ 13
Printer hardware setup and software installation ............................................................................................................ 14
2 Paper trays .............................................................................................................................................................................................. 15
Load paper into Tray 1 (multipurpose tray) ....................................................................................................................... 16
Introduction ........................................................................................................................................................ 16
Load paper into Tray 1 (multipurpose tray) .................................................................................................. 16
Tray 1 paper orientation ................................................................................................................................... 18
Load paper into Tray 2 .......................................................................................................................................................... 19
Introduction ........................................................................................................................................................ 19
Load paper into Tray 2 ...................................................................................................................................... 19
Tray 2 paper orientation ................................................................................................................................... 22
Load and print envelopes ..................................................................................................................................................... 23
Introduction ........................................................................................................................................................ 23
Print envelopes .................................................................................................................................................. 23
Envelope orientation ......................................................................................................................................... 24
ENWW iii
3 Supplies, accessories, and parts .......................................................................................................................................................... 25
Order supplies, accessories, and parts ............................................................................................................................... 26
Ordering .............................................................................................................................................................. 26
Supplies and accessories ................................................................................................................................. 26
Customer self-repair parts ............................................................................................................................... 26
Replace the toner cartridges ................................................................................................................................................ 28
Introduction ........................................................................................................................................................ 28
Remove and replace the toner cartridges ..................................................................................................... 29
4 Print .......................................................................................................................................................................................................... 35
Print tasks (Windows) ............................................................................................................................................................ 36
How to print (Windows) .................................................................................................................................... 36
Automatically print on both sides (Windows) ............................................................................................... 37
Manually print on both sides (Windows) ........................................................................................................ 37
Print multiple pages per sheet (Windows) .................................................................................................... 39
Select the paper type (Windows) .................................................................................................................... 39
Additional print tasks ........................................................................................................................................ 39
Print tasks (macOS) ............................................................................................................................................................... 41
How to print (macOS) ........................................................................................................................................ 41
Automatically print on both sides (macOS) ................................................................................................... 41
Manually print on both sides (macOS) ........................................................................................................... 41
Print multiple pages per sheet (macOS) ........................................................................................................ 42
Select the paper type (macOS) ........................................................................................................................ 42
Additional print tasks ........................................................................................................................................ 42
Store print jobs on the product to print later or print privately ...................................................................................... 44
Introduction ........................................................................................................................................................ 44
Before you begin ............................................................................................................................................... 44
Set up the printer for job storage ................................................................................................................... 44
Step one: Install the USB ash drive .......................................................................................... 44
Step two: Update the print driver ............................................................................................... 45
Create a stored job (Windows) ........................................................................................................................ 46
Print a stored job ............................................................................................................................................... 47
Delete a stored job ............................................................................................................................................ 47
Mobile printing ........................................................................................................................................................................ 49
Introduction ........................................................................................................................................................ 49
Wi-Fi Direct and NFC Printing (wireless models only) ................................................................................. 49
Enable or disable Wi-Fi Direct ..................................................................................................... 49
Change the printer Wi-Fi Direct name ....................................................................................... 50
HP ePrint via email ............................................................................................................................................ 50
HP ePrint software ............................................................................................................................................ 51
AirPrint ................................................................................................................................................................. 51
iv ENWW
Android embedded printing ............................................................................................................................. 52
Use walk-up USB printing ..................................................................................................................................................... 53
Introduction ........................................................................................................................................................ 53
Step one: Access USB les on the printer ...................................................................................................... 53
Step two: Print USB documents ...................................................................................................................... 53
Option one: Print documents ...................................................................................................... 53
Option two: Print photos .............................................................................................................. 54
5 Copy .......................................................................................................................................................................................................... 55
Make a copy ............................................................................................................................................................................ 56
Copy on both sides (duplex) ................................................................................................................................................. 57
Copy on both sides automatically ................................................................................................................... 57
Copy on both sides manually .......................................................................................................................... 57
Additional copy tasks ............................................................................................................................................................. 58
6 Scan .......................................................................................................................................................................................................... 59
Scan by using the HP Scan software (Windows) ............................................................................................................... 60
Scan by using the HP Scan software (OS X) ....................................................................................................................... 61
Scan to a USB ash drive ...................................................................................................................................................... 62
Set up the Scan to Network Folder feature ....................................................................................................................... 63
Introduction ........................................................................................................................................................ 63
Before you begin ............................................................................................................................................... 63
Method one: Use the Scan to Network Folder Wizard (Windows) ............................................................. 63
Method two: Set up the Scan to Network Folder feature via the HP Embedded Web Server
(Windows) ........................................................................................................................................................... 65
Step one: Access the HP Embedded Web Server (EWS) ......................................................... 65
Step two: Congure the Scan to Network Folder feature ...................................................... 65
Set up the Scan to Network Folder feature on a Mac .................................................................................. 66
Step one: Access the HP Embedded Web Server (EWS) ......................................................... 66
Method one: Use a Web browser to open the HP Embedded Web Server
(EWS) .......................................................................................................................... 66
Method two: Use the HP Utility to open the HP Embedded Web Server
(EWS) .......................................................................................................................... 67
Step two: Congure the Scan to Network Folder feature ...................................................... 67
Scan to a network folder ....................................................................................................................................................... 69
Set up the Scan to E-mail feature ....................................................................................................................................... 70
Introduction ........................................................................................................................................................ 70
Before you begin ............................................................................................................................................... 70
Method one: Use the Scan to Email Wizard (Windows) ............................................................................... 70
Method two: Set up the Scan to Email feature via the HP Embedded Web Server (Windows) ............ 71
Step one: Access the HP Embedded Web Server (EWS) ......................................................... 72
ENWW v
Step two: Congure the Scan to E-mail feature ...................................................................... 72
Step three: Add contacts to the E-mail Address Book ............................................................ 74
Step four: Congure the default E-mail Options ...................................................................... 74
Set up the Scan to E-mail feature on a Mac .................................................................................................. 75
Step one: Access the HP Embedded Web Server (EWS) ......................................................... 75
Method one: Use a Web browser to open the HP Embedded Web Server
(EWS) .......................................................................................................................... 75
Method two: Use the HP Utility to open the HP Embedded Web Server
.......................................................................................................................... 75
(EWS)
Step two: Congure the Scan to E-mail feature ...................................................................... 75
Step three: Add contacts to the E-mail Address Book ............................................................ 77
Step four: Congure the default E-mail Options ...................................................................... 77
Scan to email .......................................................................................................................................................................... 79
Additional scan tasks ............................................................................................................................................................. 80
7 Fax ............................................................................................................................................................................................................. 81
Set up to send and receive faxes ......................................................................................................................................... 82
Before starting ................................................................................................................................................... 82
Step 1: Identify the phone connection type .................................................................................................. 82
Step 2: Set up the fax ........................................................................................................................................ 83
Dedicated phone line .................................................................................................................... 83
Shared voice/fax line .................................................................................................................... 84
Shared voice/fax line with an answering machine .................................................................. 85
Step 3: Congure the fax time, date, and header ........................................................................................ 86
HP Fax Setup Wizard .................................................................................................................... 87
Printer control panel ..................................................................................................................... 87
HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ................................. 87
Step 4: Run a fax test ........................................................................................................................................ 88
Send a fax ................................................................................................................................................................................ 89
Fax from the atbed scanner .......................................................................................................................... 89
Fax from the document feeder ....................................................................................................................... 90
Use speed dials and group-dial entries ......................................................................................................... 90
Send a fax from the software .......................................................................................................................... 91
Send a fax from a third-party software program, such as Microsoft Word ............................................. 91
8 Manage the product ............................................................................................................................................................................... 93
Use HP Web Services applications ...................................................................................................................................... 94
Change the product connection type (Windows) .............................................................................................................. 95
Advanced conguration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ....................... 96
Advanced conguration with HP Utility for OS X ............................................................................................................... 99
Open HP Utility ................................................................................................................................................... 99
vi ENWW
HP Utility features ............................................................................................................................................. 99
Congure IP network settings ........................................................................................................................................... 101
Introduction ...................................................................................................................................................... 101
Printer sharing disclaimer .............................................................................................................................. 101
View or change network settings ................................................................................................................. 101
Rename the printer on a network ................................................................................................................ 101
Manually congure IPv4 TCP/IP parameters from the control panel ..................................................... 102
Link speed and duplex settings .................................................................................................................... 102
Product security features ................................................................................................................................................... 104
Introduction ...................................................................................................................................................... 104
Assign or change the system password using the Embedded Web Server .......................................... 104
Energy-conservation settings ........................................................................................................................................... 105
Introduction ...................................................................................................................................................... 105
Print with EconoMode .................................................................................................................................... 105
Set the Sleep/Auto O After setting ............................................................................................................ 105
Set the Shut Down After delay and congure the printer to use 1 watt or less of power .................. 105
Set the Delay Shut Down setting .................................................................................................................. 106
HP Web Jetadmin ................................................................................................................................................................. 107
Update the rmware ........................................................................................................................................................... 108
Method one: Update the rmware using the control panel ..................................................................... 108
Method two: Update the rmware using the Firmware Update Utility .................................................. 108
9 Solve problems ..................................................................................................................................................................................... 111
Customer support ................................................................................................................................................................ 112
Control panel help system ................................................................................................................................................. 113
Restore the factory-set defaults ....................................................................................................................................... 114
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel .............................. 115
Change the “Very Low” settings ................................................................................................................... 115
For printers with fax capability ................................................................................................. 116
Order supplies ................................................................................................................................................. 116
Product does not pick up paper or misfeeds .................................................................................................................. 117
Introduction ...................................................................................................................................................... 117
The printer does not pick up paper .............................................................................................................. 117
The printer picks up multiple sheets of paper ............................................................................................ 119
The document feeder jams, skews, or picks up multiple sheets of paper ............................................ 122
Clean the pickup rollers and separation pad in the document feeder ................................................... 123
Clear paper jams .................................................................................................................................................................. 125
Introduction ...................................................................................................................................................... 125
Experiencing frequent or recurring paper jams? ....................................................................................... 125
Paper jam locations ........................................................................................................................................ 126
Clear paper jams in the document feeder .................................................................................................. 127
ENWW vii
Clear paper jams in Tray 1 ............................................................................................................................. 129
Clear paper jams in Tray 2 ............................................................................................................................. 132
Clear paper jams in the rear door and the fuser area ............................................................................... 133
Clear paper jams in the output bin ............................................................................................................... 135
Clear paper jams in the duplexer (duplex models only) ........................................................................... 136
Improve print quality ........................................................................................................................................................... 137
Introduction ...................................................................................................................................................... 137
Print from a dierent software program .................................................................................................... 137
Check the paper-type setting for the print job ........................................................................................... 137
Check the paper type setting (Windows) ................................................................................ 137
Check the paper type setting (OS X) ........................................................................................ 138
Check toner-cartridge status ........................................................................................................................ 138
Clean the product ............................................................................................................................................ 139
Print a cleaning page ................................................................................................................. 139
Check the scanner glass for dirt and smudges ..................................................................... 139
Visually inspect the toner cartridge ............................................................................................................. 139
Check paper and the printing environment ................................................................................................ 140
Step one: Use paper that meets HP specications ............................................................... 140
Step two: Check the environment ............................................................................................ 140
Step three: Set the individual tray alignment ........................................................................ 140
Adjust color settings (Windows) ................................................................................................................... 141
Calibrate the printer to align the colors ....................................................................................................... 142
Check the EconoMode settings ..................................................................................................................... 142
Try a dierent print driver .............................................................................................................................. 143
Improve copy and scan image quality .............................................................................................................................. 144
Introduction ...................................................................................................................................................... 144
Check the scanner glass for dirt and smudges .......................................................................................... 144
Eliminate lines or streaks when using the document feeder .................................................................. 145
Check the paper settings ............................................................................................................................... 145
Check the image adjustment settings ......................................................................................................... 145
Optimize for text or pictures ......................................................................................................................... 146
Check the scanner resolution and color settings on the computer ........................................................ 146
Resolution and color guidelines ............................................................................................... 146
Color .............................................................................................................................................. 147
Edge-to-edge copying .................................................................................................................................... 147
Clean the pickup rollers and separation pad in the document feeder ................................................... 147
Improve fax image quality .................................................................................................................................................. 149
Introduction ...................................................................................................................................................... 149
Check the scanner glass for dirt and smudges .......................................................................................... 149
Check the send-fax resolution settings ....................................................................................................... 150
Check the error-correction settings ............................................................................................................. 150
viii ENWW
Check the t-to-page setting ........................................................................................................................ 150
Clean the pickup rollers and separation pad in the document feeder ................................................... 150
Send to a dierent fax machine .................................................................................................................... 152
Check the sender's fax machine ................................................................................................................... 152
Solve wired network problems .......................................................................................................................................... 153
Introduction ...................................................................................................................................................... 153
Poor physical connection ............................................................................................................................... 153
The computer is using the incorrect IP address for the printer ............................................................... 153
The computer is unable to communicate with the printer ....................................................................... 153
The printer is using incorrect link and duplex settings for the network ................................................ 154
New software programs might be causing compatibility problems ...................................................... 154
The computer or workstation might be set up incorrectly ...................................................................... 154
The printer is disabled, or other network settings are incorrect ............................................................. 154
Solve wireless network problems ..................................................................................................................................... 155
Introduction ...................................................................................................................................................... 155
Wireless connectivity checklist ..................................................................................................................... 155
The printer does not print after the wireless conguration completes ................................................. 156
The printer does not print, and the computer has a third-party rewall installed ............................... 156
The wireless connection does not work after moving the wireless router or printer .......................... 156
Cannot connect more computers to the wireless printer ........................................................................ 156
The wireless printer loses communication when connected to a VPN .................................................. 157
The network does not appear in the wireless networks list .................................................................... 157
The wireless network is not functioning ..................................................................................................... 157
Perform a wireless network diagnostic test ............................................................................................... 157
Reduce interference on a wireless network ............................................................................................... 157
Solve fax problems .............................................................................................................................................................. 159
Introduction ...................................................................................................................................................... 159
Fax troubleshooting checklist ....................................................................................................................... 159
Solve general fax problems ........................................................................................................................... 160
Faxes are sending slowly .......................................................................................................... 160
Fax quality is poor ...................................................................................................................... 161
Fax cuts o or prints on two pages ......................................................................................... 162
Index ........................................................................................................................................................................................................... 163
ENWW ix
x ENWW
1 Product overview
●
Product views
●
Product specications
●
Printer hardware setup and software installation
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/colorljM477MFP.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW 1
Product views
10
2
4
11
1
9
8
7
6
5
3
●
Printer front view
●
Printer back view
●
Control-panel view
Printer front view
1 Scanner
2 Document feeder
3 Regulatory label (inside the front door)
4 Tray 2
5 Tray 1
6 Power on/o button
7 Front door (provides toner cartridge access)
8 Output bin extension
9 Output bin
10 Walk-up USB port (for printing and scanning without a computer)
11 Touchscreen control panel (tilts up for easier viewing)
2 Chapter 1 Product overview ENWW
Printer back view
2
7
8
3
5
4
6
1
1 Front door release button
2 Duplexer (fdn and fdw models only)
3 USB port for job storage
4 USB port for direct connection to a computer
5 Ethernet port
6 Fax ports
7 Power connection
8 Rear door (fnw model only) (provides access for clearing jams)
ENWW Product views 3
Control-panel view
2
1
345
1 Touchscreen Provides access to menus, help animations, and printer
2 Home page screen indicator The display indicates which Home screen the control panel is
3 Help button Provides access to the control-panel help system
information.
currently displaying.
4 Home button Provides access to the Home screen
5 Back button Returns to the previous screen
NOTE: While the control panel does not have a standard Cancel button, during many printer processes a Cancel
button appears on the touchscreen. This permits users to cancel a process before the printer completes it.
4 Chapter 1 Product overview ENWW
Home screen layout
1
11 9 8 7 610 5 4 3
2
The Home screen provides access to the printer features and indicates the current status of the printer.
Return to the Home screen at any time by touching the Home button on the printer control panel.
NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.
1 Reset button Touch this button to reset any temporary job settings to the default printer settings.
2 Connection Information
button
3
Setup button
4
Apps button
5
Supplies button
6 USB button Touch this button to open the USB Flash Drive menu.
7
Fax button
8 Scan button Touch this button to open the scan features:
9 Jobs button Touch this button to open the stored jobs feature.
10
Copy button
11 Printer status This screen area provides information about the overall printer status.
Touch this button to open the Connection Information menu, which provides network information.
The button appears as either a wired network icon or a wireless network icon , depending
on the type of network to which the printer is connected.
Touch this button to open the Setup menu.
Touch this button to open the Apps menu to print directly from select Web applications.
Touch this button to view information about supplies status.
Touch this button to open the fax features.
● Scan to USB Drive
● Scan to Network Folder
● Scan to E-mail
Touch this button to open the copy feature.
ENWW Product views 5
How to use the touchscreen control panel
Use the following actions to use the printer touchscreen control panel.
Action Description Example
Touch Touch an item on the screen to select that item
or open that menu. Also, when scrolling through
menus, briey touch the screen to stop the
scrolling.
Swipe Touch the screen and then move the nger
horizontally to move the screen sideways.
Scroll Touch the screen, and then, without lifting the
nger, move the nger vertically to move the
screen.
Touch the Setup button to open the Setup
menu.
Swipe the Home screen to access the Setup
button.
Scroll through the Setup menu.
6 Chapter 1 Product overview ENWW
Product specications
IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.
For current information, see www.hp.com/support/colorljM477MFP.
●
Technical specications
●
Supported operating systems
●
Mobile printing solutions
●
Printer dimensions
●
Power consumption, electrical specications, and acoustic emissions
●
Operating-environment range
Technical specications
Model name
Product number
Paper handling 50-sheet multipurpose tray (Tray 1)
Tray 2 (250-sheet capacity)
Automatic duplex printing Not available
Connectivity 10/100/1000 Ethernet LAN connection
with IPv4 and IPv6
Hi-Speed USB 2.0
Print server for wireless network
connectivity
Walk-up USB port
HP near eld communication (NFC) and
Wi-Fi Direct for printing from mobile
devices
Control-panel display
and input
Print Prints 27 pages per minute (ppm) on A4
USB printing (no computer required)
Touchscreen control panel
and 28 ppm on letter-size paper
M477fnw
CF377A
Not available Not available
M477fdn
CF378A
Not available
M477fdw
CF379A
Job storage/PIN-protected printing
(Requires a 16 GB or greater USB thumb
drive.)
Fax
ENWW Product specications 7
Model name
M477fnw
M477fdn
M477fdw
Product number
Copy and Scan
NOTE: Copy and scan
speeds are subject to
change. For the most
current information, go
to www.hp.com/
support/
colorljM477MFP.
50-page document feeder
Scan to E-mail, Scan to USB, and Scan
Copies 19 pages per minute (ppm)
Scans 26 ppm
to Network Folder options
CF377A
CF378A
CF379A
8 Chapter 1 Product overview ENWW
Supported operating systems
The following information applies to the printer-specic Windows PCL 6 and OS X print drivers.
Windows: The HP Software Installer installs the HP PCL.6, HP PCL-6, or HP PCL 6 driver depending on the
Windows operating system along with optional software when using the full software installer. See the software
installation notes for more information.
Mac computers and OS X: Mac computers and Apple mobile devices are supported with this printer. The OS X
print driver and print utility are available for download from hp.com and may also be available via Apple Software
Update. The HP installer software for OS X is not included in the in-box CD. Follow these steps to download the
OS X installer software:
1. Go to www.hp.com/support/colorljM477MFP.
2. Select Support Options, and then under Download Options select Drivers, Software & Firmware.
3. Click the operating system version, and then click the Download button.
Operating system Print driver installed Notes
Windows® XP SP3 or later, 32-bit The HP PCL.6 printer-specic print
driver is installed for this operating
system as part of the basic software
installation. The basic installer installs
the driver and scan application only.
Windows Vista®, 32-bit The HP PCL.6 printer-specic print
driver is installed for this operating
system as part of the basic software
installation. The basic installer installs
the driver only.
Windows Server 2003 SP2 or
later, 32-bit
Windows 7 SP1 or later, 32-bit
and 64-bit
Windows 8, 32-bit and 64-bit The HP PCL-6 printer-specic print
The HP PCL.6 printer-specic print
driver is installed for this operating
system as part of the basic software
installation. The basic installer installs
the driver only.
The HP PCL 6 printer-specic print
driver is installed for this operating
system as part of the full software
installation.
driver is installed for this operating
system as part of the basic software
installation.
The full software installation is not supported for this
operating system.
Microsoft retired mainstream support for Windows XP in April
2009. HP will continue to provide best-eort support for the
discontinued XP operating system.
The full software installation is not supported for this
operating system.
The full software installation is not supported for this
operating system.
Use UPD drivers for 64-bit operating systems.
Microsoft retired mainstream support for Windows Server
2003 in July 2010. HP will continue to provide best-eort
support for the discontinued Server 2003 operating system.
Windows 8 RT support is provided through Microsoft IN OS
Version 4, 32-bit driver.
Windows 8.1, 32-bit and 64-bit The HP PCL-6 printer-specic print
driver is installed for this operating
system.
Windows 10 The HP PCL-6 printer-specic print
driver is installed for this operating
system.
Windows 8.1 RT support is provided through Microsoft IN OS
Version 4, 32-bit driver.
ENWW Product specications 9
Operating system Print driver installed Notes
Windows Server 2008 SP2, 32bit
Windows Server 2008 SP2, 64bit
Windows Server 2008 R2, SP 1,
64-bit
Windows Server 2012, 64-bit The software installer does not
Windows Server 2012 R2, 64 bit The software installer does not
OS X 10.8 Mountain Lion, OS X
10.9 Mavericks, and OS X 10.10
Yosemite
The HP PCL.6 printer-specic print
driver is installed for this operating
system as part of the basic software
installation.
The HP PCL.6 printer-specic print
driver is installed for this operating
system as part of the basic software
installation.
The HP PCL 6 printer-specic print
driver is installed for this operating
system as part of the basic software
installation.
support Windows Server 2012 but
the HP PCL 6 and HP PCL-6 printer-
specic print drivers do support it.
support Windows Server 2012 but
the HP PCL 6 and HP PCL-6 printer-
specic print drivers do support it.
The OS X print driver and print utility
are available for download from
hp.com and may also be available via
Apple Software Update. The HP
installer software for OS X is not
included in the in-box CD.
Download the HP PCL 6 or PCL-6 driver from the HP Web site
www.hp.com/support/colorljM477MFP, and use the Windows
Add Printer tool to install it.
Download the HP PCL 6 or PCL-6 driver from the HP Web site
www.hp.com/support/colorljM477MFP, and use the Windows
Add Printer tool to install it.
For OS X, download the full installer from the support Web
site for this printer.
1. Go to www.hp.com/support/colorljM477MFP.
2. Select Support Options, and then under Download
Options select Drivers, Software & Firmware.
NOTE: For a current list of supported operating systems, go to www.hp.com/support/colorljM477MFP for HP's
all-inclusive help for the printer.
NOTE: For details on client and server operating systems and for HP UPD PCL6, UPD PCL 5, and UPD PS driver
support for this printer, go to www.hp.com/go/upd and click the Specications tab.
Mobile printing solutions
The printer supports the following software for mobile printing:
● HP ePrint software
NOTE: The HP ePrint Software supports the following operating systems: Windows 7 SP 1 (32-bit and 64-
bit); Windows 8 (32-bit and 64-bit); Windows 8.1 (32-bit and 64-bit); Windows 10 (32-bit and 64-bit); and
OS X versions 10.8 Mountain Lion, 10.9 Mavericks, and 10.10 Yosemite.
● HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with
HP Connected)
● HP ePrint app (Available for Android, iOS, and Blackberry)
3. Click the operating system version, and then click the
Download button.
● ePrint Enterprise app (Supported on all printers with ePrint Enterprise Server Software)
10 Chapter 1 Product overview ENWW
● HP All-in-One Remote app for iOS and Android devices
3
3
1
1
2
2
● Google Cloud Print
● AirPrint
Android Printing
●
Printer dimensions
Figure 1-1 Dimensions for the M477fnw models
Printer fully closed Printer fully open
1. Height 399.8 mm (15.74 in) 656 mm (25.83 in)
2. Depth 461 mm (18.15 in) 1025 mm (40.35 in)
3. Width 415.4 mm (16.35 in) 415.4 mm (16.35 in)
Weight (with cartridges) 21.8 kg (48.06 lb)
ENWW Product specications 11
Figure 1-2 Dimensions for the M477fdn and M477fdw models
3
3
1
1
2
2
3
1
2
1
2
3
Printer fully closed Printer fully open
1. Height 399.8 mm (15.74 in) 656 mm (25.83 in)
2. Depth 472.3 mm (18.59 in) 1124.4 mm (44.27 in)
3. Width 415.4 mm (16.35 in) 415.4 mm (16.35 in)
Weight (with cartridges) 23.2 kg (51.15 lb)
Figure 1-3 Dimensions for models with optional Tray 3
Printer fully closed Printer fully open
1. Height 531.8 mm (20.93 in) 788 mm (31.02 in)
12 Chapter 1 Product overview ENWW
Printer fully closed Printer fully open
2. Depth 461 mm (18.15 in) (fnw model)
472.3 mm (18.59 in) (fdn and fnw models)
3. Width 415.4 mm (16.35 in) 415.4 mm (16.35 in)
Weight (with cartridges) 27 kg (59.52 lb) (fnw model)
28.4 kg (62.61 lb) (fdn and fnw models)
1025 mm (40.35 in) (fnw model)
1124.4 mm (44.27 in) (fdn and fnw models)
Power consumption, electrical specications, and acoustic emissions
See www.hp.com/support/colorljM477MFP for current information.
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert
operating voltages. This will damage the printer and void the printer warranty.
Operating-environment range
Table 1-1 Operating-environment specications
Environment Recommended Allowed
Temperature 15° to 27°C (59° to 80.6°F) 15° to 30°C (59° to 86°F)
Relative humidity 20% to 70% relative humidity (RH), non-
condensing
10% to 80% RH, non-condensing
ENWW Product specications 13
Printer hardware setup and software installation
For basic setup instructions, see the Setup Poster and Getting Started Guide that came with the printer. For
additional instructions, go to HP support on the Web.
Go to www.hp.com/support/colorljM477MFP for HP's all-inclusive help for the printer. Find the following support:
● Install and congure
● Learn and use
●
Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
14 Chapter 1 Product overview ENWW
2 Paper trays
●
Load paper into Tray 1 (multipurpose tray)
●
Load paper into Tray 2
●
Load and print envelopes
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/colorljM477MFP.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW 15
Load paper into Tray 1 (multipurpose tray)
Introduction
Use Tray 1 to print single-page documents, documents that require multiple paper types, or envelopes.
●
Load paper into Tray 1 (multipurpose tray)
●
Tray 1 paper orientation
Load paper into Tray 1 (multipurpose tray)
1. Open Tray 1.
2. Press the tab on the right paper guide to move the
paper width guides outward, and then slide out the
tray extension.
16 Chapter 2 Paper trays ENWW
3. Place the paper stack in the tray, and then adjust
the side guides so that they lightly touch the stack,
but do not bend it. For information about how to
orient the paper, see Tray 1 paper orientation
on page 18.
4. At the computer, begin the printing process from
the software application. Make sure that the driver
is set to the correct paper type and size for the
paper being printed from Tray 1.
ENWW Load paper into Tray 1 (multipurpose tray) 17
Tray 1 paper orientation
123
123
When using paper that requires a specic orientation, load it according to the information in the following table.
Paper type Output How to load paper
Letterhead or preprinted 1-sided printing Face-up
Top edge leading into the printer
Letterhead or preprinted 2-sided printing Face-down
Top edge away from the printer
Prepunched 1-sided printing or 2-sided printing Face-up
Holes toward the left side of the printer
18 Chapter 2 Paper trays ENWW
Load paper into Tray 2
Introduction
The following information describes how to load paper in Tray 2.
●
Load paper into Tray 2
●
Tray 2 paper orientation
Load paper into Tray 2
1. Open the tray.
2. Adjust the paper-width guides by squeezing the
adjustment latches on the guides and then sliding
the guides to the size of the paper being used.
ENWW Load paper into Tray 2 19
3. To load legal-size paper, extend the tray front by
squeezing the front latch and pulling the front of
the tray.
NOTE: When loaded with legal-size paper, Tray 2
extends from the front of the printer
approximately 51 mm (2 in).
4. Load paper into the tray.
20 Chapter 2 Paper trays ENWW
5. Make sure that the paper stack is at at all four
corners. Slide the paper length and width guides so
that they are against the stack of paper.
NOTE: To prevent jams, do not overll the tray.
Be sure that the top of the stack is below the tray
full indicator.
6. After making sure that the paper stack is below the
tray full indicator, close the tray.
ENWW Load paper into Tray 2 21
Tray 2 paper orientation
123
123
When using paper that requires a specic orientation, load it according to the information in the following table.
Paper type Output How to load paper
Letterhead or preprinted 1-sided printing Face-up
Top edge toward the printer
Letterhead or preprinted 2-sided printing Face-down
Top edge away from the printer
Prepunched 1-sided printing or 2-sided printing Face-up
Holes toward the left side of the printer
22 Chapter 2 Paper trays ENWW
Load and print envelopes
Introduction
The following information describes how to print and load envelopes. For the best performance, only 5 mm (.2
in) of envelopes (4 to 6 envelopes) should be loaded into Tray 1, and only 10 envelopes should be loaded into
Tray2.
To print envelopes using either Tray 1 or Tray 2, follow these steps to select the correct settings in the print
driver.
Print envelopes
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and
then select the printer.
3. Click or tap the Paper/Quality tab.
4. In the Paper size drop-down list, select the correct size for the envelopes.
5. In the Paper type drop-down list, select Envelope.
6. In the Paper source drop-down list, select the tray to be used.
7. Click the OK button to close the Document Properties dialog box.
8. In the Print dialog box, click the OK button to print the job.
ENWW Load and print envelopes 23
Envelope orientation
Load envelopes in Tray 1 face up, with the short, postage end
leading into the printer.
Load envelopes in Tray 2 face up, with the short, postage end
leading into the printer.
24 Chapter 2 Paper trays ENWW
3 Supplies, accessories, and parts
●
Order supplies, accessories, and parts
●
Replace the toner cartridges
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/colorljM477MFP.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW 25
Order supplies, accessories, and parts
Ordering
Order supplies and paper www.hp.com/go/suresupply
Order genuine HP parts or accessories www.hp.com/buy/parts
Order through service or support providers Contact an HP-authorized service or support provider.
Order using the HP Embedded Web Server (EWS) To access, in a supported Web browser on the computer, enter the
printer IP address or host name in the address/URL eld. The EWS
contains a link to the HP SureSupply Web site, which provides
options for purchasing Original HP supplies.
Supplies and accessories
Item Description Cartridge number Part number
Supplies
HP 410A Black Original LaserJet Toner
Cartridge
HP 410X High Yield Black Original
LaserJet Toner Cartridge
HP 410A Cyan Original LaserJet Toner
Cartridge
HP 410X High Yield Cyan Original
LaserJet Toner Cartridge
HP 410A Yellow Original LaserJet Toner
Cartridge
HP 410X High Yield Yellow Original
LaserJet Toner Cartridge
HP 410A Magenta Original LaserJet
Toner Cartridge
HP 410X High Yield Magenta Original
LaserJet Toner Cartridge
Accessories
Optional 550-sheet paper feeder Optional Tray 3 CF404A
USB 2.0 printer cable A-to-B cable (2-meter standard) C6518A
Standard-capacity replacement black toner
cartridge
High-capacity replacement black toner
cartridge
Standard-capacity replacement cyan toner
cartridge
High-capacity replacement cyan toner cartridge 410X CF411X
Standard-capacity replacement yellow toner
cartridge
High-capacity replacement yellow toner
cartridge
Standard-capacity replacement magenta toner
cartridge
High-capacity replacement magenta toner
cartridge
410A CF410A
410X CF410X
410A CF411A
410A CF412A
410X CF412X
410A CF413A
410X CF413X
Customer self-repair parts
Customer Self-Repair (CSR) parts are available for many HP LaserJet printers to reduce repair time. More
information about the CSR program and benets can be found at www.hp.com/go/csr-support and
www.hp.com/go/csr-faq.
26 Chapter 3 Supplies, accessories, and parts ENWW
Genuine HP replacement parts can be ordered at www.hp.com/buy/parts or by contacting an HP-authorized
service or support provider. When ordering, one of the following will be needed: part number, serial number
(found on back of printer), product number, or printer name.
● Parts listed as Mandatory self-replacement are to be installed by customers, unless you are willing to pay
HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is not
provided under the HP product warranty.
● Parts listed as Optional self-replacement can be installed by HP service personnel at your request for no
additional charge during the printer warranty period.
Self-replacement
Item Description
150-sheet paper input tray Replacement cassette for Tray 2 Mandatory RM2-6377-000CN
550-sheet paper feeder Replacement optional Tray 3 Mandatory CF404-67901
options Part number
ENWW Order supplies, accessories, and parts 27
Replace the toner cartridges
Introduction
This printer indicates when the toner cartridge level is low. The actual toner cartridge life remaining can vary.
Consider having a replacement cartridge available to install when print quality is no longer acceptable.
To purchase cartridges or check cartridge compatibility for the printer, go to HP SureSupply at www.hp.com/go/
suresupply. Scroll to the bottom of the page and verify that the country/region is correct.
The printer uses four colors and has a dierent toner cartridge for each color: yellow (Y), magenta (M), cyan (C),
and black (K). The toner cartridges are inside the front door.
Item Description Cartridge number Part number
HP 410A Black Original LaserJet Toner
Cartridge
HP 410X High Yield Black Original LaserJet
Toner Cartridge
HP 410A Cyan Original LaserJet Toner
Cartridge
HP 410X High Yield Cyan Original LaserJet
Toner Cartridge
HP 410A Yellow Original LaserJet Toner
Cartridge
HP 410X High Yield Yellow Original LaserJet
Toner Cartridge
HP 410A Magenta Original LaserJet Toner
Cartridge
HP 410X High Yield Magenta Original
LaserJet Toner Cartridge
Standard-capacity replacement black toner
cartridge
High-capacity replacement black toner
cartridge
Standard-capacity replacement cyan toner
cartridge
High-capacity replacement cyan toner
cartridge
Standard-capacity replacement yellow toner
cartridge
High-capacity replacement yellow toner
cartridge
Standard-capacity replacement magenta
toner cartridge
High-capacity replacement magenta toner
cartridge
410A CF410A
410X CF410X
410A CF411A
410X CF411X
410A CF412A
410X CF412X
410A CF413A
410X CF413X
Do not remove the toner cartridge from its package until it is time to install it.
CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. If
the toner cartridge must be removed from the printer for an extended period of time, place the cartridge in the
original plastic packaging, or cover the cartridge with a light-weight, opaque item.
The following illustration shows the toner-cartridge components.
28 Chapter 3 Supplies, accessories, and parts ENWW
2
1
3
3
1
1
2
1 Handle
2 Imaging drum
3 Memory chip
CAUTION: If toner gets on clothing, wipe it o by using a dry cloth and wash the clothes in cold water. Hot water
sets toner into fabric.
NOTE: Information about recycling used toner cartridges is in the toner cartridge box.
Remove and replace the toner cartridges
1. Open the front door by pressing the button on left
panel.
ENWW Replace the toner cartridges 29
2. Grasp the blue handle on the toner cartridge
drawer, and then pull out the drawer.
3. Grasp the handle on the toner cartridge, and then
pull the toner cartridge straight up to remove it.
4. Remove the new toner cartridge package from the
box, and then pull the release tab on the
packaging.
30 Chapter 3 Supplies, accessories, and parts ENWW
5. Remove the toner cartridge from the opened
packaging shell.
6. Holding the toner on both ends, gently rock the
toner cartridge end to end to distribute the toner
evenly inside the cartridge.
7. Do not touch the imaging drum on the bottom of
the toner cartridge. Fingerprints on the imaging
drum can cause print-quality problems.
Also, do not expose the cartridge to light
unnecessarily.
ENWW Replace the toner cartridges 31
8. Insert the new toner cartridge into the drawer.
Make sure that the color chip on the cartridge
matches the color chip on the drawer.
9. Close the toner cartridge drawer.
32 Chapter 3 Supplies, accessories, and parts ENWW
10. Close the front door.
http://www.hp.com/recycle
2
1
11. Pack the used toner cartridge into the packaging
that the new cartridge came in.
In the U.S. and Canada, a pre-paid shipping label is
included in the box. In other countries/regions, go
to www.hp.com/recycle to print a pre-paid
shipping label.
Adhere the pre-paid shipping label to the box, and
then return the used cartridge to HP for recycling
(where available).
ENWW Replace the toner cartridges 33
34 Chapter 3 Supplies, accessories, and parts ENWW
4 Print
●
Print tasks (Windows)
●
Print tasks (macOS)
●
Store print jobs on the product to print later or print privately
●
Mobile printing
●
Use walk-up USB printing
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/colorljM477MFP.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW 35
Print tasks (Windows)
How to print (Windows)
The following procedure describes the basic printing process for Windows.
1. From the software program, select the Print option.
2. Select the printer from the list of printers. To change settings, click or tap the Properties or Preferences
button to open the print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,
and then select the printer.
NOTE: For more information, click the Help (?) button in the print driver.
NOTE: The print driver might look dierent than what is shown here, but the steps are the same.
36 Chapter 4 Print ENWW
3. Click or tap the tabs in the print driver to congure the available options. For example, set the paper
orientation on the Finishing tab, and set the paper source, paper type, paper size, and quality settings on
the Paper/Quality tab.
4. Click or tap the OK button to return to the Print dialog box. Select the number of copies to print from this
screen.
5. Click or tap the OK button to print the job.
Automatically print on both sides (Windows)
Use this procedure for printers that have an automatic duplexer installed. If the printer does not have an
automatic duplexer installed, or to print on paper types that the duplexer does not support, print on both sides
manually.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,
and then select the printer.
3. Click or tap the Finishing tab.
4. Select the Print on both sides check box. Click the OK button to close the Document Properties dialog box.
5. In the Print dialog box, click the OK button to print the job.
Manually print on both sides (Windows)
Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that the
duplexer does not support.
ENWW Print tasks (Windows) 37
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,
and then select the printer.
3. Click or tap the Finishing tab.
4. Select the Print on both sides (manually) check box. Click the OK button to print the rst side of the job.
5. Retrieve the printed stack from the output bin, and place it in Tray 1.
6. If prompted, touch the appropriate control panel button to continue.
38 Chapter 4 Print ENWW
Print multiple pages per sheet (Windows)
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,
and then select the printer.
3. Click or tap the Finishing tab.
4. Select the number of pages per sheet from the Pages per sheet drop-down list.
5. Select the correct Print page borders, Page order, and Orientation options. Click the OK button to close the
Document Properties dialog box.
6. In the Print dialog box, click the OK button to print the job.
Select the paper type (Windows)
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,
and then select the printer.
3. Click or tap the Paper/Quality tab.
4. From the Paper type drop-down list, click the More... option.
5. Expand the list of Type is: options.
6. Expand the category of paper types that best describes your paper.
7. Select the option for the type of paper you are using, and then click the OK button.
8. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK button
to print the job.
If the tray needs to be congured, a tray conguration message displays on the printer control panel.
9. Load the tray with the specied type and size of paper, and then close the tray.
10. Touch the OK button to accept the detected type and size, or touch the Modify button to choose a dierent
paper size or type.
11. Select the correct type and size, and then touch the OK button.
Additional print tasks
Go to www.hp.com/support/colorljM477MFP.
ENWW Print tasks (Windows) 39
Instructions are available for performing specic print tasks, such as the following:
● Create and use printing shortcuts or presets
● Select the paper size, or use a custom paper size
● Select the page orientation
● Create a booklet
● Scale a document to t a specic paper size
● Print the rst or last pages of the document on dierent paper
● Print watermarks on a document
40 Chapter 4 Print ENWW
Print tasks (macOS)
How to print (macOS)
The following procedure describes the basic printing process for macOS.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then select other menus to adjust the print settings.
NOTE: The name of the item varies for dierent software programs.
4. Click the Print button.
Automatically print on both sides (macOS)
NOTE: This information applies to printers that include an automatic duplexer.
NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Layout menu.
NOTE: The name of the item varies for dierent software programs.
4. Select a binding option from the Two-Sided drop-down list.
5. Click the Print button.
Manually print on both sides (macOS)
NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Manual Duplex menu.
NOTE: The name of the item varies for dierent software programs.
4. Click the Manual Duplex box, and select a binding option.
5. Click the Print button.
6. Go to the printer, and remove any blank paper that is in Tray 1.
7. Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input
tray.
8. If prompted, touch the appropriate control panel button to continue.
ENWW Print tasks (macOS) 41
Print multiple pages per sheet (macOS)
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Layout menu.
NOTE: The name of the item varies for dierent software programs.
4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on each sheet.
5. In the Layout Direction area, select the order and placement of the pages on the sheet.
6. From the Borders menu, select the type of border to print around each page on the sheet.
7. Click the Print button.
Select the paper type (macOS)
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Media & Quality menu or the Paper/Quality menu.
NOTE: The name of the item varies for dierent software programs.
4. Select from the Media & Quality or Paper/Quality options.
NOTE: This list contains the master set of options available. Some options are not available on all
printers.
● Media Type: Select the option for the type of paper for the print job.
● Print Quality: Select the resolution level for the print job.
● Edge-To-Edge Printing: Select this option to print close to the paper edges.
5. Click the Print button.
Additional print tasks
Go to www.hp.com/support/colorljM477MFP.
Instructions are available for performing specic print tasks, such as the following:
● Create and use printing shortcuts or presets
● Select the paper size, or use a custom paper size
● Select the page orientation
● Create a booklet
● Scale a document to t a specic paper size
42 Chapter 4 Print ENWW
● Print the rst or last pages of the document on dierent paper
● Print watermarks on a document
ENWW Print tasks (macOS) 43
Store print jobs on the product to print later or print privately
●
Introduction
●
Before you begin
●
Set up the printer for job storage
●
Create a stored job (Windows)
●
Print a stored job
●
Delete a stored job
Introduction
This section provides procedures for creating and printing documents that are stored on the printer. These jobs
can be printed at a later time or printed privately.
Before you begin
The job storage feature has the following requirements:
● A dedicated USB 2.0 ash drive with at least 16 GB free space must be installed in the rear host USB. This
USB ash drive holds the job storage jobs sent to the printer. Removing this USB ash drive from the
printer disables the job storage feature.
● If you are using an HP Universal Print Driver (UPD), you must use UPD version 5.9.0 or above.
Set up the printer for job storage
Complete the following processes to enable the printer job storage feature.
Step one: Install the USB ash drive
1. Locate the rear USB port.
44 Chapter 4 Print ENWW
NOTE: On some models, the rear USB port is covered. Remove the rear USB port cover before proceeding.
2. Install the USB ash drive into the rear USB port.
The control panel displays a The USB drive will be formatted message.
3. Select OK to complete the procedure.
Step two: Update the print driver
Update the print driver in Windows
1. Click the Start button, and then click Devices and Printers.
2. Right-click on the name of the HP printer, and then select Printer properties.
3. In the Printer Properties dialog, select the Device Settings tab.
4. Select Update Now, and then click OK. The print driver updates.
The updated print driver will include the Job Storage tab.
ENWW Store print jobs on the product to print later or print privately 45
Create a stored job (Windows)
Store jobs on the printer for private or delayed printing.
NOTE: The print driver might look dierent than what is shown here, but the steps are the same.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then select Properties or Preferences (the name varies for
dierent software programs).
NOTE: The name of the button varies for dierent software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,
and then select the printer.
3. Click the Job Storage tab.
4. Select a Job Storage Mode option.
46 Chapter 4 Print ENWW
Mode Description PIN protected Job deletion
Proof and Hold Print the rst page of a
document to verify print
quality, and then print the rest
of the document from the
printer control panel
Personal Job The job does not print until
you request it at the printer
control panel.
Quick Copy Print the requested number of
copies of a job and store a
copy of the job in the printer
memory so you can print it
again later.
Stored Job Store a job on the printer and
allow other users to print the
job at any time.
No Automatically after the job is
printed or when job retention
limit is reached.
Yes (optional) Automatically after the job is
printed or when job retention
limit is reached.
No Manually
Yes (optional) Manually
5. To use a custom user name or job name, click select the Custom option, and then enter the user name or
the job name.
Select which option to use if another stored job already has that name:
● Use Job Name + (1-99): Append a unique number to the end of the job name.
● Replace Existing File: Overwrite the existing stored job with the new one.
6. Click the OK button to close the Document Properties dialog box. In the Print properties dialog box, click the
OK button to print the job.
Print a stored job
Use the following procedure to print a job that is stored in the product memory.
1. From the Home screen on the product control panel, swipe until the Jobs menu displays. Touch the Jobs
icon to open the menu.
2. From the Job Folders list, select a user name. A list of jobs stored under that user name displays.
3. Select the name of the job. If the job is private or encrypted, enter the PIN or password.
4. To adjust the number of copies, touch Copies, enter the number of copies, and then touch OK.
5. Touch Print to print the job.
Delete a stored job
When you send a stored job to the printer memory, the printer overwrites any previous jobs with the same user
and job name. If the printer memory is full, the printer control panel displays a No more memory message and
existing stored jobs must be deleted before additional print jobs can be stored.
Use this procedure to delete a job that is stored in the printer memory.
ENWW Store print jobs on the product to print later or print privately 47
1. From the Home screen on the printer control panel, swipe until the Jobs menu displays. Touch the Jobs
icon to open the menu.
2. From the Job Folders list, select a user name. A list of jobs stored under that user name displays.
3. Select the name of the job. If the job is private or encrypted, enter the PIN or password.
4. Select Delete, and then select OK to delete the job.
48 Chapter 4 Print ENWW
Mobile printing
Introduction
HP oers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet,
smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/
LaserJetMobilePrinting.
NOTE: Update the printer rmware to ensure all mobile printing and ePrint capabilities are supported.
●
Wi-Fi Direct and NFC Printing (wireless models only)
●
HP ePrint via email
●
HP ePrint software
●
AirPrint
●
Android embedded printing
Wi-Fi Direct and NFC Printing (wireless models only)
Wi-Fi Direct and NFC enable printing from a wireless mobile device without requiring a connection to a network
or the Internet. NFC capabilities enable easy one-to-one print connection for mobile devices using device-todevice touch.
NOTE: Not all mobile operating systems are currently supported by Wi-Fi Direct and NFC.
Use Wi-Fi Direct to print wirelessly from the following devices:
● Android mobile devices compatible with the Android embedded print solution
● iPhone, iPad, or iPod touch using Apple AirPrint or the HP ePrint app
● Android mobile devices using the HP ePrint App or the Android embedded print solution
● PC and Mac devices using the HP ePrint Software
For more information on Wi-Fi Direct printing, go to www.hp.com/go/wirelessprinting.
NFC and Wi-Fi Direct capabilities can be enabled or disabled from the printer’s control panel.
Enable or disable Wi-Fi Direct
Wi-Fi Direct capabilities must be enabled rst from the printer control panel.
1. From the Home screen on the printer control panel, select the Connection Information button.
2. Open the following menus:
● Wi-Fi Direct
● Settings
● On/O
3. Touch the On menu item. Touching the O button disables Wi-Fi Direct printing.
ENWW Mobile printing 49
NOTE: In environments where more than one model of the same printer is installed, it might be helpful to
provide each printer a unique Wi-Fi Direct name for easier printer identication for Wi-Fi Direct printing. The Wi-Fi
Direct Name is also available by touching the Connection Information icon from the Home screen on
the printer control panel, and then touching the Wi-Fi Direct icon.
Change the printer Wi-Fi Direct name
Follow this procedure to change the printer Wi-Fi Direct name using the HP Embedded Web Server (EWS):
Step one: Open the HP Embedded Web Server
1. From the Home screen on the printer control panel, select the Connection Information button,
and then touch the
or host name.
2. Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on the
printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
If the Web browser displays a There is a problem with this website’s security certicate message when
attempting to open the EWS, click Continue to this website (not recommended).
NOTE: Choosing Continue to this website (not recommended) will not harm the computer while
navigating within the EWS for the HP printer.
Step two: Change the Wi-Fi Direct name
1. Click the Networking tab.
2. On the left navigation pane, click the Wi-Fi Direct Setup link.
3. In the Wi-Fi Direct Name eld, enter the new name.
4. Click Apply.
Network Connected or the Network Wi-Fi ON button to display the IP address
HP ePrint via email
Use HP ePrint to print documents by sending them as an email attachment to the printer's email address from
any email-enabled device.
To use HP ePrint, the printer must meet these requirements:
● The printer must be connected to a wired or wireless network and have Internet access.
● HP Web Services must be enabled on the printer, and the printer must be registered with HP Connected.
Follow this procedure to enable HP Web Services and register with HP Connected:
1. From the Home screen on the printer control panel, touch the Connection Information
button.
2. Open the following menus:
50 Chapter 4 Print ENWW
○ HP ePrint
○ Settings
○ Enable Web Services
3. Touch the Print button to read the terms of use agreement. Touch the OK button to accept the terms
of use and enable HP Web Services
The printer enables Web Services, and then prints an information page. The information page
contains the printer code necessary to register the HP printer at HP Connected.
4. Go to www.hpconnected.com to create an HP ePrint account and complete the setup process.
HP ePrint software
The HP ePrint software makes it easy to print from a Windows or Mac desktop or laptop computer to any HP
ePrint-capable printer. This software makes it easy to nd HP ePrint-enabled printers that are registered to your
HP Connected account. The target HP printer can be located in the oce or at locations across the globe.
● Windows: After installing the software, open the Print option from within your application, and then select
HP ePrint from the installed printers list. Click the Properties button to congure print options.
● macOS: After installing the software, select File, Print, and then select the arrow next to PDF (in the bottom
left of the driver screen). Select HP ePrint.
For Windows, the HP ePrint software supports TCP/IP printing to local network printers on the network (LAN or
WAN) to products that support UPD PostScript®.
AirPrint
Windows and macOS both support IPP printing to LAN or WAN network-connected products that support ePCL.
Windows and macOS also both support printing PDF documents to public print locations and printing using HP
ePrint via email through the cloud.
Go to www.hp.com/go/eprintsoftware for drivers and information.
NOTE: For Windows, the name of the HP ePrint Software print driver is HP ePrint + JetAdvantage.
NOTE: The HP ePrint software is a PDF workow utility for macOS, and is not technically a print driver.
NOTE: HP ePrint Software does not support USB printing.
Direct printing using Apple’s AirPrint is supported for iOS and from Mac computers running macOS 10.7 Lion and
newer. Use AirPrint to print directly to the printer from an iPad, iPhone (3GS or later), or iPod touch (third
generation or later) in the following mobile applications:
● Mail
● Photos
● Safari
● iBooks
● Select third-party applications
ENWW Mobile printing 51
To use AirPrint, the printer must be connected to the same network (sub-net) as the Apple device. For more
information about using AirPrint and about which HP printers are compatible with AirPrint, go to
www.hp.com/go/MobilePrinting.
NOTE: Before using AirPrint with a USB connection, verify the version number. AirPrint versions 1.3 and earlier
do not support USB connections.
Android embedded printing
HP's built-in print solution for Android and Kindle enables mobile devices to automatically nd and print to HP
printers that are either on a network or within wireless range for Wi-Fi Direct printing.
The print solution is built into the many versions of the operating system.
NOTE: If printing is not available on your device, go to the Google Play > Android apps and install the HP Print
Service Plugin.
For more information on how to use Android embedded printing and which Android devices are supported, go to
www.hp.com/go/LaserJetMobilePrinting.
52 Chapter 4 Print ENWW
Use walk-up USB printing
Introduction
This printer features walk-up USB printing, for quickly printing les without sending them from a computer. The
printer accepts standard USB ash drives in the USB port. It supports the following types of les:
● .pdf
● .jpg
● .prn and .PRN
● .cht and .CHT
● .pxl
● .pcl and .PCL
● .ps and .PS
● .doc and .docx
● .ppt and .pptx
Step one: Access USB les on the printer
1. Insert the USB ash drive into the walk-up USB port on the printer.
2. The USB Flash Drive menu opens with the following options:
● Print Documents
● View and Print Photos
● Scan to USB Drive
Step two: Print USB documents
Option one: Print documents
1. To print a document, select Print Documents.
2. Select the name of the document to print. If the document is stored in a folder, select the folder rst, and
then select the document to print.
3. When the summary screen opens, the following settings can be adjusted:
● Number of Copies
● Paper Size
● Paper Type
● Fit to Page
ENWW Use walk-up USB printing 53
● Collation
● Output Color (color models only)
4. Select Print to print the document.
5. Retrieve the printed job from the output bin, and remove the USB ash drive.
Option two: Print photos
1. To print photos, select View and Print Photos.
2. Select the preview image of each photo to be printed, and then select Done.
3. When the summary screen opens, the following settings can be adjusted:
● Image Size
● Paper Size
● Paper Type
● Number of Copies
● Output Color (color printers only)
● Lighter/Darker
4. Select Print to print the photos.
5. Retrieve the printed job from the output bin, and remove the USB ash drive.
54 Chapter 4 Print ENWW
5 Copy
●
Make a copy
●
Copy on both sides (duplex)
●
Additional copy tasks
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/colorljM477MFP.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW 55
Make a copy
1. Load the document on the scanner glass according to the indicators on the product.
2. From the Home screen on the product control panel, touch the Copy button.
3. To optimize copy quality for dierent types of documents, touch the Settings button, and then scroll to and
touch the Optimize button. Swipe the control panel screen to scroll through the options, and then touch an
option to select it. The following copy-quality settings are available:
●
● Mixed: Use this setting for documents that contain a mixture of text and graphics.
● Text: Use this setting for documents that contain mostly text.
● Picture: Use this setting for documents that contain mostly graphics.
4. Touch Number of Copies, and then use the touchscreen keypad to adjust the number of copies.
5. Touch the Black or Color button to start copying.
Auto Select: Use this setting when you are not concerned about the quality of the copy. This is the
default setting.
56 Chapter 5 Copy ENWW
Copy on both sides (duplex)
●
Copy on both sides automatically
●
Copy on both sides manually
Copy on both sides automatically
1. Load the original documents into the document feeder with the rst page facing up, and with the top of the
page leading.
2. Adjust the paper guides to t the size of the document.
3. From the Home screen on the product control panel, touch the Copy button.
4. Touch the Settings button.
5. Scroll to and touch the Two-Sided button.
6. Swipe through the options, and then touch an option to select it.
7. Touch the Black or Color button to start copying.
Copy on both sides manually
1. Place the document face-down on the scanner glass with the upper-left corner of the page in the upper-
left corner of the glass. Close the scanner.
2. From the Home screen on the product control panel, touch the Copy button.
3. Touch the Settings button.
4. Scroll to and touch the Two-Sided button.
5. Swipe through the options, and then touch an option to select it.
6. Touch the Black or Color button to start copying.
7. The product prompts you to load the next original document. Place it on the glass, and then touch the OK
button.
8. Repeat this process until you have scanned the last page. Touch the Done button to nish printing the
copies.
ENWW Copy on both sides (duplex) 57
Additional copy tasks
Go to www.hp.com/support/colorljM477MFP.
Instructions are available for performing specic copy tasks, such as the following:
● Copy or scan pages from books or other bound documents
● Copy mixed-size documents
● Copy or scan both sides of an identication card
● Copy or scan a document into a booklet format
58 Chapter 5 Copy ENWW
6 Scan
●
Scan by using the HP Scan software (Windows)
●
Scan by using the HP Scan software (OS X)
●
Scan to a USB ash drive
●
Set up the Scan to Network Folder feature
●
Scan to a network folder
●
Set up the Scan to E-mail feature
●
Scan to email
●
Additional scan tasks
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/colorljM477MFP.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW 59
Scan by using the HP Scan software (Windows)
Use the HP Scan software to initiate scanning from software on your computer. You can save the scanned image
as a le or send it to another software application.
1. Load the document in the document feeder or on the scanner glass according to the indicators on the
printer.
2. From the computer, click Start, and then click Programs (or All Programs in Windows XP).
3. Click HP, and then select your printer.
4. Click HP Scan, select a scanning shortcut, and then adjust the settings if necessary.
5. Click Scan.
NOTE: Click More to gain access to more options.
Click Create New Scan Shortcut to create a customized set of settings and save it in the list of shortcuts.
60 Chapter 6 Scan ENWW
Scan by using the HP Scan software (OS X)
Use the HP Scan software to initiate scanning from software on your computer.
1. Load the document in the document feeder or on the scanner glass according to the indicators on the
printer.
2. From the computer, open HP Scan, which is located in the HP folder inside the Applications folder.
3. Follow the on-screen instructions to scan the document.
4. When you have scanned all the pages, click File and then Save to save them to a le.
ENWW Scan by using the HP Scan software (OS X) 61
Scan to a USB ash drive
1. Load the document on the scanner glass or into the document feeder according to the indicators on the
printer.
2. Insert a USB ash drive into the walk-up USB port.
3. The USB Flash Drive menu opens with the following options:
● Print Documents
● View and Print Photos
● Scan to USB Drive
4. Select Scan to USB Drive.
5. When the summary screen opens, the following settings can be adjusted:
● Scan File Type
● Scan Resolution
● Scan Paper Size
● Scan Source
● File Name Prex
● Output Color
6. Touch the Scan button to scan and save the le.
The printer creates a folder named HPSCANS on the USB drive, and it saves the le in .PDF or .JPG format
using an automatically generated le name.
62 Chapter 6 Scan ENWW
Set up the Scan to Network Folder feature
●
Introduction
●
Before you begin
●
Method one: Use the Scan to Network Folder Wizard (Windows)
●
Method two: Set up the Scan to Network Folder feature via the HP Embedded Web Server (Windows)
●
Set up the Scan to Network Folder feature on a Mac
Introduction
The printer has a feature that enables it to scan a document and save it to a network folder. To use this scan
feature, the printer must be connected to a network; however, the feature is not available until it has been
congured. There are two methods for conguring Scan to network folder, the Scan to Network Folder Wizard
(Windows), which is installed in the HP program group for the printer as part of the full software installation in
Windows 7, and the Network Folder Setup through the HP Embedded Web Server (EWS). Use the following
information to set up the Scan to Network Folder feature.
Before you begin
To set up the Scan to Network Folder feature, the printer must have an active network connection to the same
network as the computer that will run the setup process.
Administrators need the following information before beginning the conguration process.
● Administrative access to the printer
● The network path of the destination folder (e.g., \\servername.us.companyname.net\scans)
NOTE: The network folder must be set up as a shared folder for the Scan to Network Folder feature to
work.
Method one: Use the Scan to Network Folder Wizard (Windows)
Some HP printers include driver installation from a software CD. At the end of this installation is an option to
Setup Scan to Folder and Email. The setup wizards include the options for basic conguration.
NOTE: The Scan to Network Folder Wizard is only available in the Windows 7 operating system.
1. Click Start, and then click Programs.
2. Click HP, click the name of the printer, and then click Scan to Network Folder Wizard.
NOTE: If the Scan to Network Folder Wizard option is not available, use Method two: Set up the Scan to
Network Folder feature via the HP Embedded Web Server (Windows) on page 65
3. In the Network Folder Proles dialog, click the New button. The Scan to Network Folder Setup dialog opens.
4. On the 1. Start page, enter the folder name in the Display Name eld. This is the name that will display on
the printer control panel.
5. Complete the Destination Folder eld in one of the following ways:
ENWW Set up the Scan to Network Folder feature 63
a. Enter the le path manually.
b. Click the Browse button and navigate to the folder location.
c. Complete the following task to create a shared folder:
i. Click Share Path.
ii. In the Manage Network Shares dialog, click New.
iii. In the Share Name eld, enter the name to display for the shared folder.
iv. To complete the Folder Path eld, click the Browse button, and then select one of the following
options. Click OK when done.
● Navigate to an existing folder on the computer.
● Click Make New Folder to create a new folder.
v. If the shared path needs a description, enter a description in the Description eld.
vi. In the Share Type eld, select one of the following options, and then click Apply.
● Public
● Private
NOTE: For security considerations, HP recommends selecting Private as the share type.
vii. When a The share was successfully created message displays, click OK.
viii. Select the check box for the destination folder, and then click OK.
6. To create a shortcut to the network folder on the computer desktop, select the Create a Desktop shortcut
to the network folder check box
7. To require a PIN to be entered on the printer control panel before the printer can send a scanned document
to a network folder, enter a 4-digit PIN in the Security PIN eld, and then re-enter the PIN in the Conrm
Security PIN eld. Click Next.
NOTE: HP recommends creating a PIN to secure the destination folder.
NOTE: When a PIN is created, it must be entered on the printer control panel each time a scan is sent to
the network folder.
8. On the 2. Authenticate page, enter the Windows User Name and Windows Password used to log in to the
computer, and then click Next.
9. On the 3. Congure page, select the default scan settings by completing the following task, and then click
Next.
a. From the Document Type drop-down, select the default le format for scanned les.
b. From the Color Preference drop-down, select Black & White or Color.
c. From the Paper Size drop-down, select the default paper size for scanned les.
d. From the Quality Settings drop-down, select the default resolution for scanned les.
64 Chapter 6 Scan ENWW
NOTE: Higher resolution images have more dots per inch (dpi), so they show more detail. Lower
resolution images have fewer dots per inch and show less detail, but the le size is smaller.
e. In the Filename Prex eld, enter a le name prex (e.g., MyScan).
10. On the 4. Finish page, review the information and verify all the settings are correct. If there is an error, click
the Back button to correct the error. If the settings are correct, click the Save and Test button to test the
conguration.
11. When the Congratulations message displays, click Finish to complete the conguration.
Method two: Set up the Scan to Network Folder feature via the HP Embedded Web Server (Windows)
●
Step one: Access the HP Embedded Web Server (EWS)
●
Step two: Congure the Scan to Network Folder feature
Step one: Access the HP Embedded Web Server (EWS)
1. From the Home screen on the printer control panel, touch the Network button or the Wireless
button to display the IP address or host name.
2. Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on the
printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
If the Web browser displays a There is a problem with this website’s security certicate message when
attempting to open the EWS, click Continue to this website (not recommended).
NOTE: Choosing Continue to this website (not recommended) will not harm the computer while
navigating within the EWS for the HP printer.
Step two: Congure the Scan to Network Folder feature
1. Click the System tab.
2. On the left navigation pane, click the Administration link.
3. In the Enabled Features area, set the Scan to Network Folder option to On.
4. Click the Scan tab.
5. On the left navigation pane, make sure that the Network Folder Setup link is highlighted. the Scan to
Network Folder page should be displayed.
6. On the Network Folder Conguration page, click the New button.
7. In the Network Folder Information area, complete the following elds:
a. In the Display Name eld, enter the name to display for the folder.
b. In the Network Path eld, enter the network path to the folder.
c. In the Username eld, enter the user name needed to access the folder on the network.
d. In the Password eld, enter the password needed to access the folder on the network.
ENWW Set up the Scan to Network Folder feature 65
8. To require a PIN to be entered on the printer control panel before the printer can send a le to a network
folder, complete the following elds in the Secure the Folder Access with a PIN area:
a. In the PIN (Optional) eld, enter a four digit PIN.
b. In the Conrm PIN eld, re-enter the four digit PIN.
NOTE: HP recommends creating a PIN to secure the destination folder.
NOTE: When a PIN is created, it must be entered on the printer control panel each time a scan is sent to
the network folder.
9. In the Scan Settings area, complete the following elds:
a. From the Scan File Type drop-down, select the default le format scanned les.
b. From the Scan Paper Size drop-down, select the default paper size for scanned les.
c. From the Scan Resolution drop-down, select the default scan resolution for scanned les.
NOTE: Higher resolution images have more dots per inch (dpi), so they show more detail. Lower
resolution images have fewer dots per inch and show less detail, but the le size is smaller.
d. In the Output Color drop-down, select whether scanned les will be in black and white or in color.
e. In the File Name Prex eld, enter a le name prex (e.g., MyScan).
10. Review all the information, and then click one of the following options:
● Save and Test: Select this option to save the information and test the connection.
● Save Only: Select this option to save the information without testing the connection.
● Cancel: Select this option to quit the conguration without saving.
Set up the Scan to Network Folder feature on a Mac
●
Step one: Access the HP Embedded Web Server (EWS)
●
Step two: Congure the Scan to Network Folder feature
Step one: Access the HP Embedded Web Server (EWS)
Use one of the following methods to open the Embedded Web Server (EWS) interface.
Method one: Use a Web browser to open the HP Embedded Web Server (EWS)
1. From the Home screen on the printer control panel, touch the Network button or the Wireless
button to display the IP address or host name.
66 Chapter 6 Scan ENWW
2. Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on the
printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
If the Web browser displays a There is a problem with this website’s security certicate message when
attempting to open the EWS, click Continue to this website (not recommended).
NOTE: Choosing Continue to this website (not recommended) will not harm the computer while
navigating within the EWS for the HP printer.
Method two: Use the HP Utility to open the HP Embedded Web Server (EWS)
1. Open Applications, click HP, and then click HP Utility. The main HP Utility screen displays.
2. In the main HP Utility screen, access the HP Embedded Web Server (EWS) in one of the following ways:
● In the Printer Settings area, click Additional Settings and then click Open Embedded Web Server.
● In the Scan Settings area, click Scan to Network Folder, and then click Register My Shared Folder....
NOTE: If you do not have a shared network folder available, click Help Me Do This to create the
folder.
The HP Embedded Web Server (EWS) opens.
Step two: Congure the Scan to Network Folder feature
1. Click the System tab.
2. On the left navigation pane, click the Administration link.
3. In the Enabled Features area, set the Scan to Network Folder option to On.
4. Click the Scan tab.
5. On the left navigation pane, make sure that the Network Folder Setup link is highlighted. the Scan to
Network Folder page should be displayed.
6. On the Network Folder Conguration page, click the New button.
7. In the Network Folder Information area, complete the following elds:
a. In the Display Name eld, enter the name to display for the folder.
b. In the Network Path eld, enter the network path to the folder.
c. In the Username eld, enter the user name needed to access the folder on the network.
d. In the Password eld, enter the password needed to access the folder on the network.
8. To require a PIN to be entered on the printer control panel before the printer can send a le to a network
folder, complete the following elds in the Secure the Folder Access with a PIN area:
a. In the PIN (Optional) eld, enter a four digit PIN.
b. In the Conrm PIN eld, re-enter the four digit PIN.
NOTE: HP recommends creating a PIN to secure the destination folder.
ENWW Set up the Scan to Network Folder feature 67
NOTE: When a PIN is created, it must be entered on the printer control panel each time a scan is sent to
the network folder.
9. In the Scan Settings area, complete the following elds:
a. From the Scan File Type drop-down, select the default le format scanned les.
b. From the Scan Paper Size drop-down, select the default paper size for scanned les.
c. From the Scan Resolution drop-down, select the default scan resolution for scanned les.
NOTE: Higher resolution images have more dots per inch (dpi), so they show more detail. Lower
resolution images have fewer dots per inch and show less detail, but the le size is smaller.
d. In the Output Color drop-down, select whether scanned les will be in black and white or in color.
e. In the File Name Prex eld, enter a le name prex (e.g., MyScan).
10. Review all the information, and then click one of the following options:
● Save and Test: Select this option to save the information and test the connection.
● Save Only: Select this option to save the information without testing the connection.
● Cancel: Select this option to quit the conguration without saving.
68 Chapter 6 Scan ENWW
Scan to a network folder
Use the printer control panel to scan a document and save it to a folder on the network.
NOTE: In order to use this feature, the printer must be connected to a network and the Scan to Network Folder
feature must be congured by using the Scan to Network Folder Setup Wizard (Windows) or the HP Embedded
Web Server.
1. Load the document on the scanner glass according to the indicators on the printer.
2. From the Home screen on the printer control panel, touch the Scan icon.
3. Touch the Scan to Network Folder item.
4. In the list of network folders, select the folder to which you want to save the document.
5. The control panel screen displays the scan settings.
● If you want to change any of the settings, touch the Settings button, and then change the settings.
● If the settings are correct, go to the next step.
6. Touch the Scan button to start the scan job.
ENWW Scan to a network folder 69
Set up the Scan to E-mail feature
●
Introduction
●
Before you begin
●
Method one: Use the Scan to Email Wizard (Windows)
●
Method two: Set up the Scan to Email feature via the HP Embedded Web Server (Windows)
●
Set up the Scan to E-mail feature on a Mac
Introduction
The printer has a feature that enables it to scan a document and send it to one or more email addresses. To use
this scan feature, the printer must be connected to a network; however, the feature is not available until it has
been congured. There are two methods for conguring Scan to Email, the Scan to Email Setup Wizard
(Windows), which is installed in the HP program group for the printer as part of the full software installation in
Windows 7, and the Scan to Email Setup through the HP Embedded Web Server (EWS). Use the following
information to set up the Scan to Email feature.
Before you begin
To set up the Scan to Email feature, the printer must have an active network connection to the same network as
the computer that will run the setup process.
Administrators need the following information before beginning the conguration process.
● Administrative access to the printer
● SMTP server (e.g., smtp.mycompany.com)
NOTE: If you do not know the SMTP server name, SMTP port number, or authentication information,
contact the email/Internet service provider or system administrator for the information. SMTP server
names and port names are typically easy to nd by doing an Internet search. For example, use terms like
"gmail smtp server name" or "yahoo smtp server name" to search.
● SMTP port number
● SMTP server authentication requirements for outgoing email messages, including the user name and
password used for authentication, if applicable.
NOTE: Consult your email service provider's documentation for information on digital sending limits for
your email account. Some providers may temporarily lock your account if you exceed your sending limit.
Method one: Use the Scan to Email Wizard (Windows)
Some HP printers include driver installation from a software CD. At the end of this installation is an option to
Setup Scan to Folder and Email. The setup wizards include the options for basic conguration.
NOTE: The Scan to Email Wizard is only available in the Windows 7 operating system.
70 Chapter 6 Scan ENWW
1. Click Start, and then click Programs.
2. Click HP, click the name of the printer, and then click Scan to E-mail Wizard.
NOTE: If the Scan to E-mail Wizard option is not available, use Method two: Set up the Scan to Email
feature via the HP Embedded Web Server (Windows) on page 71
3. In the Outgoing Email Proles dialog, click the New button. The Scan to Email Setup dialog opens.
4. On the 1. Start page, enter the sender’s email address in the Email Address eld.
5. In the Display Name eld, enter the sender’s name. This is the name that will display on the printer control
panel.
6. To require a PIN to be entered on the printer control panel before the printer can send an email, enter a 4-
digit PIN in the Security PIN eld, and then re-enter the PIN in the Conrm Security PIN eld, and then click
Next.
NOTE: HP recommends creating a PIN to secure the email prole.
NOTE: When a PIN is created, it must be entered on the printer control panel each time the prole is used
to send a scan to email.
7. On the 2. Authenticate page, enter the SMTP Server and Port Number.
NOTE: In most cases, the default port number does not need to be changed.
NOTE: If you are using a hosted SMTP service such as gmail, verify the SMTP address, port number, and
SSL settings from the service provider’s Web site or other sources. Typically, for gmail, the SMTP address is
smtp.gmail.com, port number 465, and the SSL should be enabled.
Please refer to online sources to conrm these server settings are current and valid at the time of
conguration.
8. If you are using Google™ Gmail for email service, select the Always use secure connection (SSL/TLS) check
box.
9. Select the Maximum Size of Email from the drop-down menu.
NOTE: HP recommends using the default le size of Automatic for the maximum size.
10. If the SMTP server requires authentication to send an email, select the Email Log-in Authentication check
box, and then enter the User ID and Password, and then click Next.
11. On the 3. Congure page, to automatically copy the sender on email messages sent from the prole, select
Include sender in all email messages sent out successfully from the printer, and then click Next.
12. On the 4. Finish page, review the information and verify all the settings are correct. If there is an error, click
the Back button to correct the error. If the settings are correct, click the Save and Test button to test the
conguration.
13. When the Congratulations message displays, click Finish to complete the conguration.
Method two: Set up the Scan to Email feature via the HP Embedded Web Server (Windows)
●
Step one: Access the HP Embedded Web Server (EWS)
ENWW Set up the Scan to E-mail feature 71
●
Step two: Congure the Scan to E-mail feature
●
Step three: Add contacts to the E-mail Address Book
●
Step four: Congure the default E-mail Options
Step one: Access the HP Embedded Web Server (EWS)
1. From the Home screen on the printer control panel, touch the Network button or the Wireless
button to display the IP address or host name.
2. Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on the
printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
If the Web browser displays a There is a problem with this website’s security certicate message when
attempting to open the EWS, click Continue to this website (not recommended).
NOTE: Choosing Continue to this website (not recommended) will not harm the computer while
navigating within the EWS for the HP printer.
Step two: Congure the Scan to E-mail feature
1. Click the System tab.
2. On the left navigation pane, click the Administration link.
3. In the Enabled Features area, set the Scan to Email option to On.
4. Click the Scan tab.
5. On the left navigation pane, click the Outgoing E-mail Proles link.
6. On the Outgoing E-mail Proles page, click the New button.
7. In the E-mail Address area, complete the following elds:
a. In the Your E-mail Address eld, enter the sender’s email address for the new outgoing email prole.
b. In the Display Name eld, enter the sender’s name. This is the name that will display on the printer
control panel.
8. In the SMTP Server Settings area, complete the following elds:
72 Chapter 6 Scan ENWW
a. In the SMTP Server eld, enter the address of the SMTP server.
b. In the SMTP Port eld, enter the SMTP port number.
NOTE: In most cases, the default port number does not need to be changed.
NOTE: If you are using a hosted SMTP service such as gmail, verify the SMTP address, port number,
and SSL settings from the service provider’s Web site or other sources. Typically, for gmail, the SMTP
address is smtp.gmail.com, port number 465, and the SSL should be enabled.
Please refer to online sources to conrm these server settings are current and valid at the time of
conguration.
c. If you are using Google™ Gmail for email service, select the Always use secure connection (SSL/TLS)
check box.
9. If the SMTP server requires authentication to send an email, complete the following elds in the SMTP
Authentication area:
a. Select the SMTP server requires authentication for outgoing e-mail messages check box.
b. In the SMTP User ID eld, enter the user ID for the SMTP server.
c. In the SMTP Password eld, enter the password for the SMTP server.
10. To require a PIN to be entered on the printer control panel before an email is sent using the email address,
complete the following elds in the Optional PIN area:
a. In the PIN (Optional) eld, enter a four digit PIN.
b. In the Conrm PIN eld, re-enter the four digit PIN.
NOTE: HP recommends creating a PIN to secure the email prole.
NOTE: When a PIN is created, it must be entered on the printer control panel each time the prole is used
to send a scan to email.
11. To congure optional email preferences, complete the following elds in the E-mail Message Preferences
area:
a. From the Maximum Size for E-mail Message Attachments drop-down, select the maximum size for
email message attachments.
NOTE: HP recommends using the default le size of Automatic for the maximum size.
b. To automatically copy the sender on email messages sent from the prole, select the Auto CC check
box.
12. Review all the information, and then click one of the following options:
● Save and Test: Select this option to save the information and test the connection.
● Save Only: Select this option to save the information without testing the connection.
● Cancel: Select this option to quit the conguration without saving.
ENWW Set up the Scan to E-mail feature 73
Step three: Add contacts to the E-mail Address Book
▲ In the left navigation pane, click E-mail Address Book to add email addresses to the address book
accessible from the printer.
To enter an individual email address complete the following task:
a. In the Contact Name eld, enter the name of the new email contact.
b. In the Contact E-mail Address, enter the email address of the new email contact.
c. Click Add/Edit.
To create an email group, complete the following task:
a. Click New Group.
b. In the Enter the group name eld, enter a name for the new group.
c. Click a name in the All Individuals area, and then click the arrow button to move it to the Individuals in
Group area.
NOTE: Select multiple names at one time by pressing Ctrl and then clicking a name.
d. Click Save.
Step four: Congure the default E-mail Options
▲ In the left navigation pane, click E-mail options to congure the default email options.
a. In the Default Subject and Body Text area, complete the following elds:
i. In the E-mail Subject eld, enter a default subject line for the email messages.
ii. In the Body Text eld, enter a custom default message for the email messages.
iii. Select Show body text to enable the default body text to display in emails.
iv. Select Hide body text to suppress the default body text for an email.
b. In the Scan Settings area, complete the following elds:
i. From the Scan File Type drop-down, select the default le format for scanned les.
ii. From the Scan Paper Size drop-down, select the default paper size for scanned les.
iii. From the Scan Resolution drop-down, select the default resolution for scanned les.
NOTE: Higher resolution images have more dots per inch (dpi), so they show more detail.
Lower resolution images have fewer dots per inch and show less detail, but the le size is
smaller.
iv. From the Output Color drop-down, select Black & White or Color.
v. In the File Name Prex eld, enter a le name prex (e.g., MyScan).
c. Click Apply.
74 Chapter 6 Scan ENWW
Set up the Scan to E-mail feature on a Mac
●
Step one: Access the HP Embedded Web Server (EWS)
●
Step two: Congure the Scan to E-mail feature
●
Step three: Add contacts to the E-mail Address Book
●
Step four: Congure the default E-mail Options
Step one: Access the HP Embedded Web Server (EWS)
Use one of the following methods to open the Embedded Web Server (EWS) interface.
Method one: Use a Web browser to open the HP Embedded Web Server (EWS)
1. From the Home screen on the printer control panel, touch the Network button or the Wireless
button to display the IP address or host name.
2. Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on the
printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
If the Web browser displays a There is a problem with this website’s security certicate message when
attempting to open the EWS, click Continue to this website (not recommended).
NOTE: Choosing Continue to this website (not recommended) will not harm the computer while
navigating within the EWS for the HP printer.
Method two: Use the HP Utility to open the HP Embedded Web Server (EWS)
1. Open Applications, click HP, and then click HP Utility. The main HP Utility screen displays.
2. In the main HP Utility screen, access the HP Embedded Web Server (EWS) in one of the following ways:
● In the Printer Settings area, click Additional Settings and then click Open Embedded Web Server.
● In the Scan Settings area, click Scan to Email, and then click Begin Scan to E-mail Setup....
The HP Embedded Web Server (EWS) opens.
Step two: Congure the Scan to E-mail feature
1. Click the System tab.
2. On the left navigation pane, click the Administration link.
3. In the Enabled Features area, set the Scan to Email option to On.
4. Click the Scan tab.
5. On the left navigation pane, click the Outgoing E-mail Proles link.
6. On the Outgoing E-mail Proles page, click the New button.
7. In the E-mail Address area, complete the following elds:
ENWW Set up the Scan to E-mail feature 75
a. In the Your E-mail Address eld, enter the sender’s email address for the new outgoing email prole.
b. In the Display Name eld, enter the sender’s name. This is the name that will display on the printer
control panel.
8. In the SMTP Server Settings area, complete the following elds:
a. In the SMTP Server eld, enter the address of the SMTP server.
b. In the SMTP Port eld, enter the SMTP port number.
NOTE: In most cases, the default port number does not need to be changed.
NOTE: If you are using a hosted SMTP service such as gmail, verify the SMTP address, port number,
and SSL settings from the service provider’s Web site or other sources. Typically, for gmail, the SMTP
address is smtp.gmail.com, port number 465, and the SSL should be enabled.
Please refer to online sources to conrm these server settings are current and valid at the time of
conguration.
c. If you are using Google™ Gmail for email service, select the Always use secure connection (SSL/TLS)
check box.
9. If the SMTP server requires authentication to send an email, complete the following elds in the SMTP
Authentication area:
a. Select the SMTP server requires authentication for outgoing e-mail messages check box.
b. In the SMTP User ID eld, enter the user ID for the SMTP server.
c. In the SMTP Password eld, enter the password for the SMTP server.
10. To require a PIN to be entered on the printer control panel before an email is sent using the email address,
complete the following elds in the Optional PIN area:
a. In the PIN (Optional) eld, enter a four digit PIN.
b. In the Conrm PIN eld, re-enter the four digit PIN.
NOTE: HP recommends creating a PIN to secure the email prole.
NOTE: When a PIN is created, it must be entered on the printer control panel each time the prole is used
to send a scan to email.
11. To congure optional email preferences, complete the following elds in the E-mail Message Preferences
area:
a. From the Maximum Size for E-mail Message Attachments drop-down, select the maximum size for
email message attachments.
NOTE: HP recommends using the default le size of Automatic for the maximum size.
b. To automatically copy the sender on email messages sent from the prole, select the Auto CC check
box.
12. Review all the information, and then click one of the following options:
76 Chapter 6 Scan ENWW
● Save and Test: Select this option to save the information and test the connection.
● Save Only: Select this option to save the information without testing the connection.
● Cancel: Select this option to quit the conguration without saving.
Step three: Add contacts to the E-mail Address Book
▲ In the left navigation pane, click E-mail Address Book to add email addresses to the address book
accessible from the printer.
To enter an individual email address complete the following task:
a. In the Contact Name eld, enter the name of the new email contact.
b. In the Contact E-mail Address, enter the email address of the new email contact.
c. Click Add/Edit.
To create an email group, complete the following task:
a. Click New Group.
b. In the Enter the group name eld, enter a name for the new group.
c. Click a name in the All Individuals area, and then click the arrow button to move it to the Individuals in
Group area.
NOTE: Select multiple names at one time by pressing Ctrl and then clicking a name.
d. Click Save.
Step four: Congure the default E-mail Options
▲ In the left navigation pane, click E-mail options to congure the default email options.
a. In the Default Subject and Body Text area, complete the following elds:
i. In the E-mail Subject eld, enter a default subject line for the email messages.
ii. In the Body Text eld, enter a custom default message for the email messages.
iii. Select Show body text to enable the default body text to display in emails.
iv. Select Hide body text to suppress the default body text for an email.
b. In the Scan Settings area, complete the following elds:
i. From the Scan File Type drop-down, select the default le format for scanned les.
ii. From the Scan Paper Size drop-down, select the default paper size for scanned les.
iii. From the Scan Resolution drop-down, select the default resolution for scanned les.
NOTE: Higher resolution images have more dots per inch (dpi), so they show more detail.
Lower resolution images have fewer dots per inch and show less detail, but the le size is
smaller.
ENWW Set up the Scan to E-mail feature 77
iv. From the Output Color drop-down, select Black & White or Color.
v. In the File Name Prex eld, enter a le name prex (e.g., MyScan).
c. Click Apply.
78 Chapter 6 Scan ENWW
Scan to email
Use the printer control panel to scan a le directly to an email address. The scanned le is sent to the address as
an email message attachment.
NOTE: In order to use this feature, the printer must be connected to a network and the Scan to Email feature
must be congured by using the Scan to Email Setup Wizard (Windows) or the HP Embedded Web Server.
1. Load the document on the scanner glass according to the indicators on the printer.
2. From the Home screen on the printer control panel, touch the Scan icon.
3. Touch Scan to E-mail.
4. Touch Send an E-mail.
5. Select the From address that you want to use. This is also known as an “outgoing email prole.”
NOTE: If the PIN feature has been set up, enter the PIN and touch the OK button. However, a PIN is not
required to use this feature.
6. Touch the To button and pick the address or group to which you want to send the le. Touch the Done
button when nished.
● To send the message to a dierent address, touch the New again and enter the email address.
7. Touch the Subject button if you would like to add a subject line
8. Touch the Next button.
9. The control panel screen displays the scan settings.
● If you want to change any of the settings, touch the Settings button, and then change the settings.
● If the settings are correct, go to the next step.
10. Touch the Scan button to start the scan job.
ENWW Scan to email 79
Additional scan tasks
Go to www.hp.com/support/colorljM477MFP.
Instructions are available for performing specic scan tasks, such as the following:
● How to scan a general photo or document
● How to scan as editable text (OCR)
● How to scan multiple pages into a single le
80 Chapter 6 Scan ENWW
7 Fax
●
Set up to send and receive faxes
●
Send a fax
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/colorljM477MFP.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW 81
Set up to send and receive faxes
●
Before starting
●
Step 1: Identify the phone connection type
●
Step 2: Set up the fax
●
Step 3: Congure the fax time, date, and header
●
Step 4: Run a fax test
Before starting
Make sure that the printer was fully set up before connecting the fax service.
NOTE: Use the telephone cable and any adapters that shipped with the printer to connect the printer to the
telephone jack.
NOTE: In countries/regions that use serial telephone systems, an adapter is shipped with the printer. Use the
adapter to connect other telecom devices to the same telephone jack the printer is connected to.
Complete the instructions in each of the following four steps:
Step 1: Identify the phone connection type on page 82.
Step 2: Set up the fax on page 83.
Step 3: Congure the fax time, date, and header on page 86.
Step 4: Run a fax test on page 88.
Step 1: Identify the phone connection type
Review the following equipment and service types to determine which setup method to use. The method used
depends on the equipment and services already installed on the phone system.
NOTE: The printer is an analog device. HP recommends using the printer on a dedicated analog telephone line.
● Dedicated phone line: The printer is the only piece of equipment or service connected to the phone line
● Voice calls: Voice and fax calls use the same phone line
● Answering machine: An answering machine answers voice calls on the same phone line used for fax calls
● Voice mail: A voice-mail subscription service uses the same phone line as the fax
● Distinctive ring service: A service from the telephone company that allows several phone numbers to be
associated with one phone line, and each number has a dierent ring pattern; the printer detects the ring
pattern assigned to it and answers the call
● Computer dial-up modem: A computer uses the phone line to connect to the Internet through a dial-up
connection
● DSL line: A digital subscriber line (DSL) service from the telephone company; this service might be called
ADSL in some countries/regions
82 Chapter 7 Fax ENWW
● PBX or ISDN phone system: A private branch exchange (PBX) phone system or an integrated services digital
network (ISDN) system
● VoIP phone system: Voice over Internet protocol (VoIP) through an Internet provider
Step 2: Set up the fax
Click the link below that best describes the environment in which the printer will be sending and receiving faxes,
and follow the setup instructions.
● Dedicated phone line on page 83
● Shared voice/fax line on page 84
● Shared voice/fax line with an answering machine on page 85
Instructions for only three of the connection types are included here. For more information about connecting the
printer with other connection types, go to the support Web site www.hp.com/support/colorljM477MFP.
NOTE: This printer is an analog fax device. HP recommends using the printer on a dedicated analog telephone
line. For a digital environment, such as DSL, PBX, ISDN, or VoIP, make sure to use the correct lters and congure
the digital settings correctly. For more information, contact the digital service provider.
NOTE: Do not connect more than three devices to the telephone line.
NOTE: Voice mail is not supported with this printer.
Dedicated phone line
Follow these steps to set up the printer on a dedicated phone line with no additional services.
1. Connect the telephone cable to the fax port on the printer and to the telephone jack on the wall.
NOTE: Some countries/regions might require an adapter for the telephone cable that came with the
printer.
NOTE: On some printers, the fax port might be above the phone port. Refer to the icons on the printer.
2. Set the printer to answer fax calls automatically.
a. Turn the printer on.
b. From the Home screen on the printer control panel, touch the Setup button.
ENWW Set up to send and receive faxes 83
c. Touch the Fax Setup menu.
d. Touch the Basic Setup menu.
e. Touch the Answer Mode setting.
f. Touch the Automatic option.
3. Continue to Step 3: Congure the fax time, date, and header on page 86.
Shared voice/fax line
Follow these steps to set up the printer on a shared voice/fax line.
1. Disconnect any devices that are connected to the telephone jack.
2. Connect the telephone cable to the fax port on the printer and to the telephone jack on the wall.
NOTE: Some countries/regions might require an adapter to the telephone cable that came with the
printer.
NOTE: On some printers, the fax port might be above the phone port. Refer to the icons on the printer.
3. Remove the plug from the telephone line out port on the rear of the printer, and then connect a phone to
this port.
4. Set the printer to answer fax calls automatically.
a. Turn the printer on.
b. From the Home screen on the printer control panel, touch the Setup button.
c. Touch the Fax Setup menu.
d. Touch the Basic Setup menu.
e. Touch the Answer Mode setting, and then touch the Automatic option.
5. Set the printer to check for a dial tone before sending a fax.
NOTE: This prevents the printer from sending a fax while someone is on the telephone.
a. From the Home screen on the printer control panel, touch the Setup button.
b. Touch the Fax Setup menu.
84 Chapter 7 Fax ENWW
c. Touch the Advanced Setup menu.
d. Touch the Detect Dial Tone setting, and then touch On.
6. Continue to Step 3: Congure the fax time, date, and header on page 86.
Shared voice/fax line with an answering machine
Follow these steps to set up the printer on a shared voice/fax line with an answering machine.
1. Disconnect any devices that are connected to the telephone jack.
2. Remove the plug from the telephone line out port on the rear of the printer.
3. Connect the telephone cable to the fax port on the printer and to the telephone jack on the wall.
NOTE: Some countries/regions might require an adapter for the telephone cable that came with the
printer.
NOTE: On some printers, the fax port might be above the phone port. Refer to the icons on the printer.
4. Connect the answering machine telephone cable to the telephone line out port on the rear of the printer.
NOTE: Connect the answering machine directly to the printer, or the answering machine might record fax
tones from a sending fax machine and the printer might not receive faxes.
NOTE: If the answering machine does not have a built-in telephone, connect a telephone to the OUT port
on the answering machine for convenience.
NOTE: On some printers, the fax port might be above the phone port. Refer to the icons on the printer.
ENWW Set up to send and receive faxes 85
5. Congure the rings to answer setting on the printer.
a. Turn the printer on.
b. From the Home screen on the printer control panel, touch the Setup button.
c. Touch the Fax Setup menu.
d. Touch the Basic Setup menu.
e. Touch the Rings to Answer option.
f. Use the numeric keypad on the printer control panel to set the number of rings to 5 or more, and
then touch the OK button.
g. Touch the Home button to return to the main menu.
6. Set the printer to answer fax calls automatically.
a. From the Home screen on the printer control panel, touch the Setup button.
b. Touch the Fax Setup menu.
c. Touch the Basic Setup menu.
d. Touch the Answer Mode setting, and then touch the Automatic option.
e. Touch the Home button to return to the main menu.
7. Set the printer to check for a dial tone before sending a fax.
NOTE: This prevents the printer from sending a fax while someone is on the telephone.
a. From the Home screen on the printer control panel, touch the Setup button.
b. Touch the Fax Setup menu.
c. Touch the Advanced Setup menu.
d. Touch the Detect Dial Tone setting, and then touch the On button.
8. Continue to Step 3: Congure the fax time, date, and header on page 86.
Step 3: Congure the fax time, date, and header
Congure the printer fax settings using one of the following methods:
● HP Fax Setup Wizard on page 87 (recommended method)
● Printer control panel on page 87
● HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) on page 87 (if the software is
installed)
NOTE: In the United States and many other countries/regions, setting the time, date, and other fax header
information is a legal requirement.
86 Chapter 7 Fax ENWW
HP Fax Setup Wizard
Access the Fax Setup Wizard after initial setup and software installation by following these steps.
NOTE: The Fax Setup Wizard is only available in the Windows 7 operating system.
1. Click Start, and then click Programs.
2. Click HP, click the name of the printer, and then click HP Fax Setup Wizard.
3. Follow the on-screen instructions in the HP Fax Setup Wizard to congure the fax settings.
4. Continue to Step 4: Run a fax test on page 88.
Printer control panel
To use the control panel to set the date, time, and header, complete the following steps.
1. From the Home screen, touch the Setup button.
2. Touch the Fax Setup menu.
3. Touch the Basic Setup menu.
4. Scroll to and touch the Time/Date button.
5. Select the 12-hour clock or 24-hour clock.
6. Use the keypad to enter the current time, and then touch the OK button.
NOTE: Touch the 123 button to open a keypad that contains special characters, if needed.
7. Select the date format.
8. Use the keypad to enter the current date, and then touch the OK button.
9. Touch the Fax Header menu.
10. Use the keypad to enter the fax number, and then touch the OK button.
NOTE: The maximum number of characters for the fax number is 20.
11. Use the keypad to enter the company name or header, and then touch the OK button.
NOTE: The maximum number of characters for the fax header is 25.
12. Continue to Step 4: Run a fax test on page 88.
HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)
1. Start the HP EWS either from the Start menu or from a Web browser.
Start menu
a. Click the Start button, and then click the Programs item.
b. Click your HP printer group, and then click the HP Device Toolbox item.
ENWW Set up to send and receive faxes 87
Web browser
a. From the Home screen on the printer control panel, touch the Connection Information
button, and then touch the Network Connected button or the Network Wi-Fi ON button to
display the IP address or host name.
b. Open a Web browser, and in the address line, type the IP address or host name exactly as it displays
on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the Web browser displays a There is a problem with this website’s security certicate
message when attempting to open the EWS, click Continue to this website (not recommended).
Choosing Continue to this website (not recommended) will not harm the computer while navigating
within the EWS for the HP printer.
2. Click the Fax tab.
3. Follow the on-screen instructions to congure the fax settings.
4. Continue to Step 4: Run a fax test on page 88.
Step 4: Run a fax test
Run a fax test to make sure that the fax is set up correctly.
1. From the Home screen, touch the Setup button.
2. Scroll to and touch the Service menu.
3. Touch the Fax Service menu.
4. Touch the Run Fax Test option. The printer prints a test report.
5. Review the report.
● If the report indicates the printer passed the test, the printer is ready to send and receive faxes.
● If the report indicates the printer failed the test, review the report for more information about xing
the problem. The fax troubleshooting checklist has more information on resolving fax problems.
88 Chapter 7 Fax ENWW
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